The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 01, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview We are looking for a Global Mobility Advisor to join our Global Mobility CoE function within the Reward team at TP ICAP. This role is to provide operational support to our Global Mobility Lead (based in London) and global assignment services to TP ICAP Group employees. You will be a single point of relocation co-ordination, ensuring that assignments meet internal compliance requirements and that assignees are well prepared for their move. This is an excellent opportunity for someone to develop a career in a truly global role. Through this work the successful applicant will gain experience in projects and process review as we roll out new processes and procedures have the opportunity to develop knowledge in relation to immigration, tax, social security, and EU PWD will have a can-do attitude, solution-focused approach and be willing to get involved in all aspects of global mobility administration have a genuine interest in working in an international role and a willingness to develop new skills and knowledge in relation to global mobility requirements for all types of international moves have strong interpersonal and customer service skills Role Responsibilities Provide administrative and coordination support to the Global Mobility (GM) Lead for assignments and transfers First point of contact within Global Mobility to begin processing inquiries from HRBPs and employees, and first point of coordination with relevant internal and external stakeholders for all phases of the global mobility lifecycle, providing excellent customer service Liaise with HRBPs for initial queries and initiations, and prepare pre-assignment cost projections Partner with external global mobility partners to coordinate the delivery of services to assignees (e.g. immigration, tax, relocation), and review invoices for payment Act as the first point of escalation to GM Lead for any issues Support GM Lead with annual tax return processes Prepare and deliver routine management reports to internal teams e.g. payroll, finance Update and maintain the mobility tracker, GM filing system and mobility documentation, and GM intranet site Other ad-hoc projects and duties relating to global mobility Experience / Competences Essential Experience of working in a fast paced and complex environment Excellent client service experience and delivery ethos Excellent communication and interpersonal skills Experienced with MS products, particularly Excel High attention to detail Language proficiency (reading, writing and speaking) in English A can-do attitude with collaborative and pro-active approach, effectively working with others to achieve team success Ability to build rapport with internal clients and other colleagues Ability to work within a multicultural and virtual team environment Strong analytical and problem-solving skills Strong written and verbal communication skills A willingness to learn and take initiative Ability to handle own time, comfortably work independently, and take accountability for actions Ability to juggle changing priorities as required, demonstrating flexibility and willingness to adapt to change Resilient and flexible approach, with adapting of role to meet current and future business needs Desired A broad understanding of Global Mobility/International Assignments Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast
May 01, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. Role Overview We are looking for a Global Mobility Advisor to join our Global Mobility CoE function within the Reward team at TP ICAP. This role is to provide operational support to our Global Mobility Lead (based in London) and global assignment services to TP ICAP Group employees. You will be a single point of relocation co-ordination, ensuring that assignments meet internal compliance requirements and that assignees are well prepared for their move. This is an excellent opportunity for someone to develop a career in a truly global role. Through this work the successful applicant will gain experience in projects and process review as we roll out new processes and procedures have the opportunity to develop knowledge in relation to immigration, tax, social security, and EU PWD will have a can-do attitude, solution-focused approach and be willing to get involved in all aspects of global mobility administration have a genuine interest in working in an international role and a willingness to develop new skills and knowledge in relation to global mobility requirements for all types of international moves have strong interpersonal and customer service skills Role Responsibilities Provide administrative and coordination support to the Global Mobility (GM) Lead for assignments and transfers First point of contact within Global Mobility to begin processing inquiries from HRBPs and employees, and first point of coordination with relevant internal and external stakeholders for all phases of the global mobility lifecycle, providing excellent customer service Liaise with HRBPs for initial queries and initiations, and prepare pre-assignment cost projections Partner with external global mobility partners to coordinate the delivery of services to assignees (e.g. immigration, tax, relocation), and review invoices for payment Act as the first point of escalation to GM Lead for any issues Support GM Lead with annual tax return processes Prepare and deliver routine management reports to internal teams e.g. payroll, finance Update and maintain the mobility tracker, GM filing system and mobility documentation, and GM intranet site Other ad-hoc projects and duties relating to global mobility Experience / Competences Essential Experience of working in a fast paced and complex environment Excellent client service experience and delivery ethos Excellent communication and interpersonal skills Experienced with MS products, particularly Excel High attention to detail Language proficiency (reading, writing and speaking) in English A can-do attitude with collaborative and pro-active approach, effectively working with others to achieve team success Ability to build rapport with internal clients and other colleagues Ability to work within a multicultural and virtual team environment Strong analytical and problem-solving skills Strong written and verbal communication skills A willingness to learn and take initiative Ability to handle own time, comfortably work independently, and take accountability for actions Ability to juggle changing priorities as required, demonstrating flexibility and willingness to adapt to change Resilient and flexible approach, with adapting of role to meet current and future business needs Desired A broad understanding of Global Mobility/International Assignments Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - City Quays - Belfast
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Workforce Intelligence & Talent Acquisition's (WITA) Global Strategy & Solutions Delivery organisation team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Here at Citi our strategy and solutions delivery team sit within our talent acquisition function, this role provides the client services partner the opportunity to be a part of how Citi delivers talent acquisition with the ability to drive excellent customer service to our internal clients. This role helps drive the ambitions of our internal leadership team right through to execution. The client services partner for our Workforce Intelligence & Talent Acquisition team (WITA) is a strategic partner supporting our internal global WITA leadership team on their operational disciplines. An enabling role to support building best in class workforce intelligence & talent acquisition capabilities across Citi. The WITA Partner role sits within WITA's Global Strategy & Solutions Delivery organisation. The WITA Partner is a management level position responsible for accomplishing results, driving the end-to-end strategy, execution, and delivery of the strategy & solutions delivery pillars. What you'll do The role is responsible for accomplishing results, driving the end-to-end strategy, execution, and delivery of our internal strategy & solutions delivery pillars. To understand and provide end to end support for their leader's operational discipline and provide "SSD as a Service" covering Business Execution, Portfolio, Process and Change Management, Tech and Non-Tech Solutions Optimization, Risk & Controls, Data & Insights. Maintaining bidirectional information flow & strategic advisory across SSD to our clients. Operational data awareness, oversight & defining recommendations to drive operational excellence /strategy. Use analytics to inform decisions & make recommendations. Driving simplification & standardization vision of branding. Prepare materials and participate in the Stakeholder engagements, Operational and Business Reviews, Risk forums (track follow up/actions to closure). Elicitation of business case/need, business requirements and charter for the tech and non-tech book of work for our clients. Lead formation for flex teams to deliver tech and non-tech book of work for the respective client/WITA leader they support. Monitor and analyse Scorecards, data & insights and facilitate remediation actions. Credible challenge and ensure accountability of SSD with all the stakeholder groups. Facilitate BAU operations execution for Demand, Capacity Planning, Resource Planning and utilization, Financial Planning/tracking, Hiring, Movement, Talent, Performance and Compensation process. Apply a commercial mind-set to ensure that recruitment is delivered in the most efficient and cost effective way while achieving hiring excellence and an unparalleled candidate experience. What we'll need from you Relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels. Strong project management and delivery skills or program implementation experience. Solutions driven and able to balance timely delivery with cost effectiveness and quality assurance. Strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally. Able to identify continuous improvement opportunities through evidence backed decisions. Experience of delivering change management programs. Risk awareness. Provide quality summary updates for senior management. Knowledge of finance / banking / HR or recruitment and prior experience working in complex global business models. Demonstrated core recruiting and leadership skills. Knowledge of Shared Services environment. Preferably educated to degree level but not essential if balanced with relevant experience. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Human Resources Job Family: Recruiting Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 01, 2024
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Workforce Intelligence & Talent Acquisition's (WITA) Global Strategy & Solutions Delivery organisation team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview Here at Citi our strategy and solutions delivery team sit within our talent acquisition function, this role provides the client services partner the opportunity to be a part of how Citi delivers talent acquisition with the ability to drive excellent customer service to our internal clients. This role helps drive the ambitions of our internal leadership team right through to execution. The client services partner for our Workforce Intelligence & Talent Acquisition team (WITA) is a strategic partner supporting our internal global WITA leadership team on their operational disciplines. An enabling role to support building best in class workforce intelligence & talent acquisition capabilities across Citi. The WITA Partner role sits within WITA's Global Strategy & Solutions Delivery organisation. The WITA Partner is a management level position responsible for accomplishing results, driving the end-to-end strategy, execution, and delivery of the strategy & solutions delivery pillars. What you'll do The role is responsible for accomplishing results, driving the end-to-end strategy, execution, and delivery of our internal strategy & solutions delivery pillars. To understand and provide end to end support for their leader's operational discipline and provide "SSD as a Service" covering Business Execution, Portfolio, Process and Change Management, Tech and Non-Tech Solutions Optimization, Risk & Controls, Data & Insights. Maintaining bidirectional information flow & strategic advisory across SSD to our clients. Operational data awareness, oversight & defining recommendations to drive operational excellence /strategy. Use analytics to inform decisions & make recommendations. Driving simplification & standardization vision of branding. Prepare materials and participate in the Stakeholder engagements, Operational and Business Reviews, Risk forums (track follow up/actions to closure). Elicitation of business case/need, business requirements and charter for the tech and non-tech book of work for our clients. Lead formation for flex teams to deliver tech and non-tech book of work for the respective client/WITA leader they support. Monitor and analyse Scorecards, data & insights and facilitate remediation actions. Credible challenge and ensure accountability of SSD with all the stakeholder groups. Facilitate BAU operations execution for Demand, Capacity Planning, Resource Planning and utilization, Financial Planning/tracking, Hiring, Movement, Talent, Performance and Compensation process. Apply a commercial mind-set to ensure that recruitment is delivered in the most efficient and cost effective way while achieving hiring excellence and an unparalleled candidate experience. What we'll need from you Relationship management experience and ability to interact efficiently with various stakeholders across different geographies at all organisational levels. Strong project management and delivery skills or program implementation experience. Solutions driven and able to balance timely delivery with cost effectiveness and quality assurance. Strong influencing skills; easily consults and negotiates with internal and external stakeholders regionally and globally. Able to identify continuous improvement opportunities through evidence backed decisions. Experience of delivering change management programs. Risk awareness. Provide quality summary updates for senior management. Knowledge of finance / banking / HR or recruitment and prior experience working in complex global business models. Demonstrated core recruiting and leadership skills. Knowledge of Shared Services environment. Preferably educated to degree level but not essential if balanced with relevant experience. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Human Resources Job Family: Recruiting Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's HR Partnership & Delivery Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The HR Delivery - Offboarding Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless delivery of HR Offboarding services within Citi. What you'll do Manage and develop a small team of HR Delivery Offboarding Partners who deliver HR services and build capabilities to drive organizational performance through individuals and managers as well as identify issues and recommend solutions Responsible for HR Offboarding Delivery, for strategic execution and everyday operations Partner with Human Resource Advisors (HRAs), Country HR Officers (CHROs) and HR Partners on HR priorities in respective client populations to ensure delivery and implementation of HR solutions Coordinate and ensure seamless end-to-end offboarding solutions delivery Work with HRA global partners and regional HR Partners to ensure consistent communication and delivery of HR offboarding solutions and processes proactively identifying issues and recommending solutions Consult and coordinate with country HR partners to deliver regional activities as well as participate on cross Citi projects in relation with employee offboarding Onboard, integrate and train new hires within the UK/Europe Off boarding Team Has the ability to operate with a limited level of direct supervision Can exercise independence of judgement and autonomy Acts as SME to senior stakeholders and /or other team members Ability to manage teams Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards What we'll need from you Demonstrated leadership and project management skills People Manager/Team Leader experience Ability to work in a dynamic environment with changing priorities and timelines Team player attitude Customer-centric approach Empathy What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Human Resources Job Family: HR Advisors & Generalist Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 01, 2024
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's HR Partnership & Delivery Team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The HR Delivery - Offboarding Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless delivery of HR Offboarding services within Citi. What you'll do Manage and develop a small team of HR Delivery Offboarding Partners who deliver HR services and build capabilities to drive organizational performance through individuals and managers as well as identify issues and recommend solutions Responsible for HR Offboarding Delivery, for strategic execution and everyday operations Partner with Human Resource Advisors (HRAs), Country HR Officers (CHROs) and HR Partners on HR priorities in respective client populations to ensure delivery and implementation of HR solutions Coordinate and ensure seamless end-to-end offboarding solutions delivery Work with HRA global partners and regional HR Partners to ensure consistent communication and delivery of HR offboarding solutions and processes proactively identifying issues and recommending solutions Consult and coordinate with country HR partners to deliver regional activities as well as participate on cross Citi projects in relation with employee offboarding Onboard, integrate and train new hires within the UK/Europe Off boarding Team Has the ability to operate with a limited level of direct supervision Can exercise independence of judgement and autonomy Acts as SME to senior stakeholders and /or other team members Ability to manage teams Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards What we'll need from you Demonstrated leadership and project management skills People Manager/Team Leader experience Ability to work in a dynamic environment with changing priorities and timelines Team player attitude Customer-centric approach Empathy What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Human Resources Job Family: HR Advisors & Generalist Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
Apr 30, 2024
Full time
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
Where: Belfast Part time: 20, 25 and 30 hours weekly available Salary: £12.05 per hour Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of 12.05, plus incentives and bonuses Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 25, 2024
Full time
Where: Belfast Part time: 20, 25 and 30 hours weekly available Salary: £12.05 per hour Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of 12.05, plus incentives and bonuses Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: Belfast Part time: 20, 25 and 30 hours weekly available Salary: £12.05 per hour Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of 12.05, plus incentives and bonuses Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 25, 2024
Full time
Where: Belfast Part time: 20, 25 and 30 hours weekly available Salary: £12.05 per hour Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of 12.05, plus incentives and bonuses Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Where: Belfast Part time: 20, 25 and 30 hours weekly available Salary: £12.05 per hour Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of 12.05, plus incentives and bonuses Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Apr 25, 2024
Full time
Where: Belfast Part time: 20, 25 and 30 hours weekly available Salary: £12.05 per hour Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We're here to support you in being successful, meaning we'll do everything we can to make sure you don't miss that appointment, or can look after your family in an emergency. Just a few ways we're doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. What's in it for you? A great hourly rate of 12.05, plus incentives and bonuses Huge discounts of EE and BT products including your Mobile and Broadband, saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan, giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Vacancy Name Customer Service Italian Vacancy No VN228 Location Mallusk Employment Type Permanent Duration Type of Role Full-time If Rotating Shifts, please detail CS Belfast rotating 3 week shift pattern Job Advert Are you a fluent Italian speaker looking to further your career? As a Italian speaking customer service advisor you will be representing Wiggle, assisting and advising our Japanese and English customers via Live Chat, Email and Phone with the highest degree of courtesy and professionalism to resolve issues What will you be doing: Working as part of the customer service team you will be responsible for helping maintaining Wiggle's global service levels across all media and contact types. Supporting our Japanese and English customers via contact sources of pre-sale, during-sale and after-sale queries related to all products, brands and services. What hours will I work? 3 Week rotating shift pattern - working 4 days a week with the following 3 shifts: 7am - 5pm & 11am-9pm Working 1 Saturday 8am - 6pm and Sunday 10am - 8pm every 3 weeks Duties and responsibilities: Ensure customer queries are answered promptly and completely via both Chat and Email Monitoring, responding and resolving customer queries on Social media Monitoring and responding to customers reviews across various platforms Calling customers when they request a call back service to answer their queries / resolve any issues Ensure that all communications with customers are conducted in a professional and courteous manner Offering alternative solutions where appropriate with the objective of ensuring customer satisfaction. Any other Customer service related task Knowledge, Skills and Experience: Strong communication skills both written and verbal in Japanese and English Strong attention to detail and aiming for excellence in delivery Experience of working in a fast paced office environment as part of a professional team Ability to manage and coordinate changing priorities, have high standards and be capable of multi-tasking Self-motivated and confident decision maker with the ability to nail actions and a positive "can do" attitude Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors Ability to be flexible with work duties and hours as required by the team and business Ability to attend other sites for which travel may be required What's in it for you? If working alongside some of the most creative people isn't enough, we offer you: Excellent career progression opportunities, 33 days annual leave, Staff discount, 5% pension contribution, company sporting events and a smart casual dress code. Being diverse and inclusive are key to our company values. You can find out more about the actions we're taking to support diversity on the Wiggle and Chain Reactions careers page on our websites.
Sep 24, 2022
Full time
Vacancy Name Customer Service Italian Vacancy No VN228 Location Mallusk Employment Type Permanent Duration Type of Role Full-time If Rotating Shifts, please detail CS Belfast rotating 3 week shift pattern Job Advert Are you a fluent Italian speaker looking to further your career? As a Italian speaking customer service advisor you will be representing Wiggle, assisting and advising our Japanese and English customers via Live Chat, Email and Phone with the highest degree of courtesy and professionalism to resolve issues What will you be doing: Working as part of the customer service team you will be responsible for helping maintaining Wiggle's global service levels across all media and contact types. Supporting our Japanese and English customers via contact sources of pre-sale, during-sale and after-sale queries related to all products, brands and services. What hours will I work? 3 Week rotating shift pattern - working 4 days a week with the following 3 shifts: 7am - 5pm & 11am-9pm Working 1 Saturday 8am - 6pm and Sunday 10am - 8pm every 3 weeks Duties and responsibilities: Ensure customer queries are answered promptly and completely via both Chat and Email Monitoring, responding and resolving customer queries on Social media Monitoring and responding to customers reviews across various platforms Calling customers when they request a call back service to answer their queries / resolve any issues Ensure that all communications with customers are conducted in a professional and courteous manner Offering alternative solutions where appropriate with the objective of ensuring customer satisfaction. Any other Customer service related task Knowledge, Skills and Experience: Strong communication skills both written and verbal in Japanese and English Strong attention to detail and aiming for excellence in delivery Experience of working in a fast paced office environment as part of a professional team Ability to manage and coordinate changing priorities, have high standards and be capable of multi-tasking Self-motivated and confident decision maker with the ability to nail actions and a positive "can do" attitude Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors Ability to be flexible with work duties and hours as required by the team and business Ability to attend other sites for which travel may be required What's in it for you? If working alongside some of the most creative people isn't enough, we offer you: Excellent career progression opportunities, 33 days annual leave, Staff discount, 5% pension contribution, company sporting events and a smart casual dress code. Being diverse and inclusive are key to our company values. You can find out more about the actions we're taking to support diversity on the Wiggle and Chain Reactions careers page on our websites.
Vacancy Name Retail Sales Assistant Vacancy No VN225 Location Belfast Employment Type Permanent Duration 20 Type of Role Part-time If Rotating Shifts, please detail Job Advert WiggleCRC are looking to recruit a Retail Sales Advisor to join the team in our Boucher Road Retail store. We are passionate about everything we do and driven by our winning teams who value the unique strengths we each bring. This is your opportunity to join a team who are not afraid to pursue ambitious goals and will support you to achieve your personal best. Whether you're a beginner or an expert, a sports enthusiast, or an excel expert, a people manager or an analyst, we have a place for you! There's a place for everyone in our team! You won't just be joining the WiggleCRC family, we're part of something bigger. We are now proud members of the Signa Sports United family! What's in it for you - The benefits If working alongside some for the most creative and innovative people isn't enough, we also offer you: Excellent career progression opportunities Annual leave 5% pension contribution Staff discount Healthcare plan Bonus incentives Company sporting events, smart casual dress code and a brilliant company culture. What will you be doing? You will ensure all of our customers receive first class customer service in store, and also through our other channels - phone calls, social media, emails. You will be actively engaging with customers, establishing their needs, and helping to answer their questions. Key Responsibilities: Customer Service Sales Merchandising Housekeeping Product Knowledge Health & Safety Experience: Previous experience in a customer facing multi-channel retail environment. Knowledge of bicycle disciplines, associated brands, and different requirements from associated cyclists. Enjoyment and keen interest in the sport of cycling Being diverse and inclusive are key to our company values. You can find out more about the actions we're taking to support diversity on the Wiggle and Chain Reactions careers page on our websites.
Sep 24, 2022
Full time
Vacancy Name Retail Sales Assistant Vacancy No VN225 Location Belfast Employment Type Permanent Duration 20 Type of Role Part-time If Rotating Shifts, please detail Job Advert WiggleCRC are looking to recruit a Retail Sales Advisor to join the team in our Boucher Road Retail store. We are passionate about everything we do and driven by our winning teams who value the unique strengths we each bring. This is your opportunity to join a team who are not afraid to pursue ambitious goals and will support you to achieve your personal best. Whether you're a beginner or an expert, a sports enthusiast, or an excel expert, a people manager or an analyst, we have a place for you! There's a place for everyone in our team! You won't just be joining the WiggleCRC family, we're part of something bigger. We are now proud members of the Signa Sports United family! What's in it for you - The benefits If working alongside some for the most creative and innovative people isn't enough, we also offer you: Excellent career progression opportunities Annual leave 5% pension contribution Staff discount Healthcare plan Bonus incentives Company sporting events, smart casual dress code and a brilliant company culture. What will you be doing? You will ensure all of our customers receive first class customer service in store, and also through our other channels - phone calls, social media, emails. You will be actively engaging with customers, establishing their needs, and helping to answer their questions. Key Responsibilities: Customer Service Sales Merchandising Housekeeping Product Knowledge Health & Safety Experience: Previous experience in a customer facing multi-channel retail environment. Knowledge of bicycle disciplines, associated brands, and different requirements from associated cyclists. Enjoyment and keen interest in the sport of cycling Being diverse and inclusive are key to our company values. You can find out more about the actions we're taking to support diversity on the Wiggle and Chain Reactions careers page on our websites.
Where: Belfast Full time: Permanent Salary: £20,511 plus regular bonuses Hourly rate: £10.52 The Role Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. We are more than a team at BT; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering What's In It For You? Being part of the BT family brings a huge number of benefits including the below: A great starting salary of £20,511, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Childcare vouchers Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free tea and coffee, and even a concierge What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Sep 24, 2022
Full time
Where: Belfast Full time: Permanent Salary: £20,511 plus regular bonuses Hourly rate: £10.52 The Role Are you someone with enthusiasm and belief in providing excellent customer service? If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. We are more than a team at BT; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be. Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. Our Aspire programme is just one example of how we can help you move your career forwards, and if you'd like to know more just ask! Wondering What's In It For You? Being part of the BT family brings a huge number of benefits including the below: A great starting salary of £20,511, plus incentives throughout the year Our Smart working model which supports you to create a flexible working routine that works for you Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, for you and the family A share scheme where you can invest in the company at a discounted rate 25 days holiday with the option to buy more Optional Pension scheme to protect your future Critical Illness cover Childcare vouchers Gym membership discounts Discounts off attractions for the family all year round The smaller bits like; free tea and coffee, and even a concierge What Are You Waiting For? If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started!
Our Belfast call centre is expanding! We are looking for successful sales people to join our Telesales department. Are you an experienced B2B sales executive with excellent communication skills and eager to develop your career in sales? As a Telesales executive for Yell you will be part of a talented sales team and well-known brand that has just been recognised across the UK by winning an ICS award for our excellent customer service! You will be joining us on a base salary of £25k. We have many successful sales consultants gaining an OTE of £35,000K in their first year with us. Yell is more than a job, you will fall in love with the digital market place that we sell to. Further to enhancing your skills, we will encourage and help you gain Professional Marketing Qualifications. The career path doesn't stop there, many of our Telesales Consultants are being promoted into Inside Sales, Recruitment, Training, or our Field Sales channel where you can become a Business Development Manager. When you first join Yell you will be warmly welcomed and invited to either an office based or home based training classroom headed up by our dedicated Learning and Development team. A little more about Yell... We've recently been through a transformation journey from the print marketing business we were previously known as (Yellow Pages) to a now full-fledged Digital business who has partnered with Google, Facebook, Microsoft Bing, Apple and Alexa. Our aim is simple - to help customers achieve their business goals. We do this by building and managing a customised digital marketing programme for their business. Our mission is to enable great conversations between trusted businesses and consumers, through the power of cutting-edge technology, innovative solutions and best in class service. If you are keen to find out more please submit an application and we will make contact to discuss the role.
Dec 07, 2021
Full time
Our Belfast call centre is expanding! We are looking for successful sales people to join our Telesales department. Are you an experienced B2B sales executive with excellent communication skills and eager to develop your career in sales? As a Telesales executive for Yell you will be part of a talented sales team and well-known brand that has just been recognised across the UK by winning an ICS award for our excellent customer service! You will be joining us on a base salary of £25k. We have many successful sales consultants gaining an OTE of £35,000K in their first year with us. Yell is more than a job, you will fall in love with the digital market place that we sell to. Further to enhancing your skills, we will encourage and help you gain Professional Marketing Qualifications. The career path doesn't stop there, many of our Telesales Consultants are being promoted into Inside Sales, Recruitment, Training, or our Field Sales channel where you can become a Business Development Manager. When you first join Yell you will be warmly welcomed and invited to either an office based or home based training classroom headed up by our dedicated Learning and Development team. A little more about Yell... We've recently been through a transformation journey from the print marketing business we were previously known as (Yellow Pages) to a now full-fledged Digital business who has partnered with Google, Facebook, Microsoft Bing, Apple and Alexa. Our aim is simple - to help customers achieve their business goals. We do this by building and managing a customised digital marketing programme for their business. Our mission is to enable great conversations between trusted businesses and consumers, through the power of cutting-edge technology, innovative solutions and best in class service. If you are keen to find out more please submit an application and we will make contact to discuss the role.