I am hiring an experienced Receptionist/Facilities Coordinator to join a well-respected International Asset Management firm located in stunning offices in Mayfair. A boutique hands-on social environment, managing the front of house for the two floors they occupy in the building, approx. 45 employees. I have had the pleasure of recruiting for them in the past for other opportunities and they are highly recommended in all regards. Based on the front of house, you will meet & greet guests, register guests, manage the meeting room booking system, answer incoming calls and direct as appropriate, manage incoming and outgoing mail/courier requests, manage all suppliers/vendor relationships, invoices and requests for the floors, be responsive for facilities requests on behalf of your team utilise the appropriate maintenance contracts in place, you will manage an in-house housekeeper and cleaning staff, support with in-office events and business meetings as needed, arranging catering and refreshments to supporting with all administrative tasks to ensure a smooth running function. The role is full 5 days in the office Monday to Friday. The standard hours are 08.30 - 17.30 - they are flexible on occasion during quieter periods. To be considered you will be an experienced Front of House professional with some interest and knowledge of facilities, you will have exceptional interpersonal skills and presentation to be the first point of contact for the team, you will have strong MS Office skills, Excellent English is a must, be flexible, adaptable and willing. If this is you then please apply today for immediate consideration. Leaman Consulting are an equal opportunities employer.
May 01, 2024
Full time
I am hiring an experienced Receptionist/Facilities Coordinator to join a well-respected International Asset Management firm located in stunning offices in Mayfair. A boutique hands-on social environment, managing the front of house for the two floors they occupy in the building, approx. 45 employees. I have had the pleasure of recruiting for them in the past for other opportunities and they are highly recommended in all regards. Based on the front of house, you will meet & greet guests, register guests, manage the meeting room booking system, answer incoming calls and direct as appropriate, manage incoming and outgoing mail/courier requests, manage all suppliers/vendor relationships, invoices and requests for the floors, be responsive for facilities requests on behalf of your team utilise the appropriate maintenance contracts in place, you will manage an in-house housekeeper and cleaning staff, support with in-office events and business meetings as needed, arranging catering and refreshments to supporting with all administrative tasks to ensure a smooth running function. The role is full 5 days in the office Monday to Friday. The standard hours are 08.30 - 17.30 - they are flexible on occasion during quieter periods. To be considered you will be an experienced Front of House professional with some interest and knowledge of facilities, you will have exceptional interpersonal skills and presentation to be the first point of contact for the team, you will have strong MS Office skills, Excellent English is a must, be flexible, adaptable and willing. If this is you then please apply today for immediate consideration. Leaman Consulting are an equal opportunities employer.
Conference Sales Coordinator Up to 33,000 a year, inclusive of London Weighting Allowance at 3,072 a year subject to experience Full-time, 37.5 hours a week, Monday to Friday, between 8 a.m. and 6 p.m. (Flexible according to business needs) with an hour for lunch. The Foundry, London, SE11 5RR The Post The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at The Foundry. The role centres around selling meeting and conference space by telephone, email or face-to-face. 40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below. Sales and Marketing Gathering market and customer information Contacting potential customers to arrange meetings for new business Maintaining and developing relationships with existing customers in person and via telephone calls and emails Listening to customer requirements and presenting appropriately to make a sale Responding promptly to incoming email and phone enquiries Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow-up contact Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations Advising on special promotions Recording sales and entering into the bookings system Feeding future sales trends back to The Foundry Supporting the production of publicity materials, printed and digital Assisting with digital media campaigns to raise the profile of the conference and meeting spaces. Check the Social media folder for permissions and upcoming events that need to be added on the website and on Twitter Representing The Foundry at exhibitions and events In conjunction with the regional manager, develop marketing plan and monitor targets. Create and circulate newsletter Bookings Administration Administrating the bookings for meetings and conference rooms, catering and technical equipment Managing booking enquiries through phone calls and emails, including web-generated enquiries. Responding promptly to enquiries, and advising clients on bookings, including providing quotes Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information Create invoices and credit notes. Keep accurate records of cancellations and additional services. Providing Booking acknowledgements for the clients Catering to the individual needs of the conference users, including specific equipment and disabled access requirements Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard copy Liaising with Reception, Facilities and Catering staff for conference requirements Liaising with accountancy staff with regard to room bookings Managing equipment hire, and ordering extra equipment where required Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed Providing information/documentation for some clients when required, for SJHR Centre to be set up as a 'new supplier' on the client's system, to enable all future payments to be made. Staff Management Line management of the building's receptionists, supervise, motivate and monitor the performance of these staff, including regular supervision meetings, managing sick days and holidays. Manage staff cover for evening and weekend events, A/L and sick leave Manage zero hours Reception staff, arrange training and induction Manage payroll/overtime for zero-hours staff, including zero-hour FSA Other responsibilities include Helping to establish and maintain excellent communication with tenant organisations Covering for other members of the team when they are attending training, on holiday, etc, including cover for the Centre Manager Dealing with emergencies when they arise Attending regular Team and Tenant meetings, and taking minutes Working to improve the company's social and environmental objectives Other duties as required, in line with the role Being a Fire Marshall and assisting with the fire alarm testing on occasion Attending company-wide events such as the annual staff conference Person Specification The individual we are looking for will need: Previous experience in a similar role Excellent sales skills Have good negotiation skills Good IT skills, particularly Microsoft Office software Excellent communication skills and experience of communication with different groups of people Excellent customer care skills The ability to act quickly and effectively using their own initiative To be a team player, as well as able to work alone Good organisational skills and the ability to prioritise work, multi-task and remain flexible To be trustworthy, personable and reliable A commitment to provide a good service to our tenants To maintain a professional standard of presentation and communication at all times Administration experience, preferably with experience of minute taking The ability to work under pressure and meet tight deadlines A knowledge of marketing We would also like you to be committed to social and environmental issues and have knowledge of the charity and voluntary sector. Previous experience using social media tools would be desirable. Click Apply to be emailed information about how to complete your application.
May 01, 2024
Full time
Conference Sales Coordinator Up to 33,000 a year, inclusive of London Weighting Allowance at 3,072 a year subject to experience Full-time, 37.5 hours a week, Monday to Friday, between 8 a.m. and 6 p.m. (Flexible according to business needs) with an hour for lunch. The Foundry, London, SE11 5RR The Post The Conference Sales Coordinator plays a vital role in bringing in new and current organisations to use the conference facilities at The Foundry. The role centres around selling meeting and conference space by telephone, email or face-to-face. 40% of the working hours will be spent on sales and marketing with the remainder on providing administrative support as detailed below. Sales and Marketing Gathering market and customer information Contacting potential customers to arrange meetings for new business Maintaining and developing relationships with existing customers in person and via telephone calls and emails Listening to customer requirements and presenting appropriately to make a sale Responding promptly to incoming email and phone enquiries Keeping clear records of all enquiries both for reporting and analysis purposes, and to enable follow-up contact Negotiating the terms and conditions of a sale, making accurate, rapid cost calculations and providing customers with quotations Advising on special promotions Recording sales and entering into the bookings system Feeding future sales trends back to The Foundry Supporting the production of publicity materials, printed and digital Assisting with digital media campaigns to raise the profile of the conference and meeting spaces. Check the Social media folder for permissions and upcoming events that need to be added on the website and on Twitter Representing The Foundry at exhibitions and events In conjunction with the regional manager, develop marketing plan and monitor targets. Create and circulate newsletter Bookings Administration Administrating the bookings for meetings and conference rooms, catering and technical equipment Managing booking enquiries through phone calls and emails, including web-generated enquiries. Responding promptly to enquiries, and advising clients on bookings, including providing quotes Setting up new clients on the Booking System, creating new accounts and maintaining up-to-date client information Create invoices and credit notes. Keep accurate records of cancellations and additional services. Providing Booking acknowledgements for the clients Catering to the individual needs of the conference users, including specific equipment and disabled access requirements Filing and maintaining a logical system for cross-reference and easy access both on the computer and hard copy Liaising with Reception, Facilities and Catering staff for conference requirements Liaising with accountancy staff with regard to room bookings Managing equipment hire, and ordering extra equipment where required Assisting with room setups, PA and AV requirements for conferences and meetings when extra assistance is needed Providing information/documentation for some clients when required, for SJHR Centre to be set up as a 'new supplier' on the client's system, to enable all future payments to be made. Staff Management Line management of the building's receptionists, supervise, motivate and monitor the performance of these staff, including regular supervision meetings, managing sick days and holidays. Manage staff cover for evening and weekend events, A/L and sick leave Manage zero hours Reception staff, arrange training and induction Manage payroll/overtime for zero-hours staff, including zero-hour FSA Other responsibilities include Helping to establish and maintain excellent communication with tenant organisations Covering for other members of the team when they are attending training, on holiday, etc, including cover for the Centre Manager Dealing with emergencies when they arise Attending regular Team and Tenant meetings, and taking minutes Working to improve the company's social and environmental objectives Other duties as required, in line with the role Being a Fire Marshall and assisting with the fire alarm testing on occasion Attending company-wide events such as the annual staff conference Person Specification The individual we are looking for will need: Previous experience in a similar role Excellent sales skills Have good negotiation skills Good IT skills, particularly Microsoft Office software Excellent communication skills and experience of communication with different groups of people Excellent customer care skills The ability to act quickly and effectively using their own initiative To be a team player, as well as able to work alone Good organisational skills and the ability to prioritise work, multi-task and remain flexible To be trustworthy, personable and reliable A commitment to provide a good service to our tenants To maintain a professional standard of presentation and communication at all times Administration experience, preferably with experience of minute taking The ability to work under pressure and meet tight deadlines A knowledge of marketing We would also like you to be committed to social and environmental issues and have knowledge of the charity and voluntary sector. Previous experience using social media tools would be desirable. Click Apply to be emailed information about how to complete your application.
A NHS GP surgery in the West London area are looking for an System 1 trained Medical receptionist/administrator to join their team immediately. This is a temporary position for a month possibly longer. The ideal Medical Receptionist/Administrator will: Be trained in using System 1 (absolutely essential) Have at least 6 months recent experience working in a NHS GP surgery as a receptionist Be happy to undergo a DBS check or have a DBS certificate dated within a year Lifeline Recruitment Services is a specialist NHS approved health care agency, who are the preferred supplier to a variety of GP Practices and Private Clinics all over the UK. Here at Lifeline, we pride ourselves on our dedicated service for both candidates and clients. Our friendly staff ensures that you experience a smooth registration process, are committed to finding you the right shifts and can be easily contacted. Join us and start your new locum career today! Registering with Lifeline guarantees you: Excellent pay rates Suitable locations Quick and easy registration Weekly email job alerts If you are interested please apply for the role now
Apr 29, 2024
Full time
A NHS GP surgery in the West London area are looking for an System 1 trained Medical receptionist/administrator to join their team immediately. This is a temporary position for a month possibly longer. The ideal Medical Receptionist/Administrator will: Be trained in using System 1 (absolutely essential) Have at least 6 months recent experience working in a NHS GP surgery as a receptionist Be happy to undergo a DBS check or have a DBS certificate dated within a year Lifeline Recruitment Services is a specialist NHS approved health care agency, who are the preferred supplier to a variety of GP Practices and Private Clinics all over the UK. Here at Lifeline, we pride ourselves on our dedicated service for both candidates and clients. Our friendly staff ensures that you experience a smooth registration process, are committed to finding you the right shifts and can be easily contacted. Join us and start your new locum career today! Registering with Lifeline guarantees you: Excellent pay rates Suitable locations Quick and easy registration Weekly email job alerts If you are interested please apply for the role now
Receptionist and Patient Administrator This high-end Orthopaedic care provider based in a prestigious area of Wimbledon, is looking for a Receptionist and Patient Administrator to provide reliable and professional administrative support to Medical PA's, Patients and Consultants. Experience of private healthcare and working in a high-end environment would be highly advantageous. Role scope To exceed client expectations by providing outstanding service, and reliable and professional administrative support to Patients, Consultants and TCO's. To engage patients on the patient journey, focused on outstanding customer care through personalised communication. Key accountabilities Provide full administrative support to patients and consultants within the agreed timescales. Including but not limited to: Greeting Patients Meet and greet patients and check in all patients on to the Practice Management system (Meddbase) Greet MRI patients and advise MRI dept. of their arrival. Ask patients to complete appropriate registration documents Keep reception area tidy throughout the day - manage stock levels of magazines, refreshments, promotional collateral etc. Check and scan new patient documents on arrival - including but not limited to Token ID (take credit/debit card details), New patient meeting, health questionnaire, additional literature Check accuracy of patient details - GP, Physio, Insurance Administration Assists with completion of new patient questionnaires and terms and conditions through the online portal Forward follow up appointment requests to relevant Treatment Coordinator Check and scan new patients documents, medical documents and correspondence Liaise with patients and insurance companies about treatments and costs Upload patient letters to Practice Management system for review by TCO/Practice Manager Manage meeting room bookings on Practice Management system Answer internal and external phone calls: manage all new enquiries (phone, post, emails) Make appointments and take credit card payments for self-pay patients at time of booking appointment Maintain accurate records and regularly review new patient payments in conjunction with credit control Confirm all new patient consultations and book new Patient meetings - confirm to TCO/Practice Manager Provide admin support to Treatment Coordinators and Business Manager Order medical stock items and stationery INDJOB
Dec 03, 2021
Full time
Receptionist and Patient Administrator This high-end Orthopaedic care provider based in a prestigious area of Wimbledon, is looking for a Receptionist and Patient Administrator to provide reliable and professional administrative support to Medical PA's, Patients and Consultants. Experience of private healthcare and working in a high-end environment would be highly advantageous. Role scope To exceed client expectations by providing outstanding service, and reliable and professional administrative support to Patients, Consultants and TCO's. To engage patients on the patient journey, focused on outstanding customer care through personalised communication. Key accountabilities Provide full administrative support to patients and consultants within the agreed timescales. Including but not limited to: Greeting Patients Meet and greet patients and check in all patients on to the Practice Management system (Meddbase) Greet MRI patients and advise MRI dept. of their arrival. Ask patients to complete appropriate registration documents Keep reception area tidy throughout the day - manage stock levels of magazines, refreshments, promotional collateral etc. Check and scan new patient documents on arrival - including but not limited to Token ID (take credit/debit card details), New patient meeting, health questionnaire, additional literature Check accuracy of patient details - GP, Physio, Insurance Administration Assists with completion of new patient questionnaires and terms and conditions through the online portal Forward follow up appointment requests to relevant Treatment Coordinator Check and scan new patients documents, medical documents and correspondence Liaise with patients and insurance companies about treatments and costs Upload patient letters to Practice Management system for review by TCO/Practice Manager Manage meeting room bookings on Practice Management system Answer internal and external phone calls: manage all new enquiries (phone, post, emails) Make appointments and take credit card payments for self-pay patients at time of booking appointment Maintain accurate records and regularly review new patient payments in conjunction with credit control Confirm all new patient consultations and book new Patient meetings - confirm to TCO/Practice Manager Provide admin support to Treatment Coordinators and Business Manager Order medical stock items and stationery INDJOB