The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 02, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 16 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Parts Advisor needed in Southampton. I am working with a dealership who are seeking to recruit a Parts Advisor. Job Role - Motor Vehicle Parts Advisor Job Location - Southampton Hours: Monday - Friday plus 1 in 3 Saturdays (8am to 12pm). Salary: £32,000 Parts Advisor Role: Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales). You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial. You will be expected to deal with customers in a professional and personal focus, as expected by the brand Additional Requirements: Previous experience as a Parts Advisor Excellent customer handling skills are essential to this position Excellent communication skills, attention to detail and working as part of a team I look forward to hearing from you with regards to the Parts Advisor role in Southampton. Contact: Andy at Jago Consultants. Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details.
May 02, 2024
Full time
Parts Advisor needed in Southampton. I am working with a dealership who are seeking to recruit a Parts Advisor. Job Role - Motor Vehicle Parts Advisor Job Location - Southampton Hours: Monday - Friday plus 1 in 3 Saturdays (8am to 12pm). Salary: £32,000 Parts Advisor Role: Working within a busy parts department, you will be focused on delivering unrivalled levels of customer service, and a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop, and to deal with a busy Trade parts operation (including export sales). You will need to be a strong all-rounder and understand all aspects of a parts dept. From goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns and liaising with Service over parts related matters, parts verification experience would be beneficial. You will be expected to deal with customers in a professional and personal focus, as expected by the brand Additional Requirements: Previous experience as a Parts Advisor Excellent customer handling skills are essential to this position Excellent communication skills, attention to detail and working as part of a team I look forward to hearing from you with regards to the Parts Advisor role in Southampton. Contact: Andy at Jago Consultants. Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details.
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: 650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/ requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
May 02, 2024
Contractor
Role Title: Genesys SME Duration: 6 week contract Location: Remote Rate: 650 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary As a Genesys Subject Matter Expert (SME), you will be responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments. Responsibilities: Solution Design and Architecture: Lead the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability. Define system architecture, component configurations, integration points, and technical specifications based on business needs and objectives. Implementation and Configuration: Configure and customize Genesys software components, modules, and features to meet specific business requirements and use cases. Collaborate with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications. Technical Consultation and Support: Provide expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions. Serve as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments. Performance Optimization and Tuning: Identify opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning. Conduct performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions. Training and Knowledge Transfer: Develop and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies. Facilitate knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies. Vendor Management and Relationship Building: Build and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends. Collaborate with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings. Key Skills/ requirements Bachelor's or master's degree in computer science, Information Technology, or related field. 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions. Deep expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities. Strong understanding of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR). Excellent troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Effective communication, collaboration, and stakeholder management skills. Genesys certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
11.88 PER HOUR POTENTIAL FOR HYBRID WORKING START DATE 3rd JUNE This is a fantastic opportunity to work with our exciting client and make a difference to their customers. These roles are initially for 3 - 6 months, with the potential to be extended. Role Overview: These roles are Contact Centre based, with the main duties of Customer Service Advisers answering customer queries relating to the Mental Capacity Act 2005 and about OPG's services. This includes powers of attorney and the supervision of court appointed deputies. Advisers also play an important role by coaching and guiding our customers that are supporting vulnerable adults who have started to lose or have lost mental capacity. Therefore, it's important that Advisers have the ability to show empathy and understanding towards our customers. Customer Service Advisers receive regular management support, and all members of the team work together to achieve our targets. The work mainly involves communicating with our customers verbally by telephone but also in writing, and completing the related administrative work following each interaction with a customer. This includes updating our case management system, communicating and collaborating with colleagues across the business, among other tasks. You will be working on the Contact Centre dealing with telephone calls for 6.5 hours per day. You will be the front face of the OPG on the contact centre, so experience of dealing with a range of customer services queries, so experience of working in a contact centre role would be preferable. You will be protecting, serving our vulnerable customers dealing or signposting their queries to relevant departments, so it is imperative that you have a good skills in dealing with customers and the public. There are three breaks built into the day and extensive training will be delivered to these individuals to deliver the front face of the OPG. Key Responsibilities: Supporting and contributing to the aims, objectives and performance of the Power of Attorney Services department to ensure delivery targets, as set out in the Business Plan, are met Promote a culture of excellent service delivery and continuous improvement. Comprehensive training is provided Answering customer queries by telephone in a contact centre environment Escalating customer queries and requests to other teams where appropriate Inputting and updating data on our IT systems Making and answering telephone calls with internal and external customers Responding to written correspondence received via post or email. Attending and contributing to team meetings Collating, analysing and formatting data and information To act as a point of contact for the customer, dealing with telephone enquiries and correspondence in a professional and courteous manner. Essential Skills: Excellent communication skills both written and verbal Experience dealing with customers Experience of working in a compliance environment Attention to detail and good data entry skills Ability to remain calm and professional at all times The roles are subject to passing a clear standard DBS and a full 3 years referencing Please apply online with your current CV in WORD Format At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.
May 02, 2024
Seasonal
11.88 PER HOUR POTENTIAL FOR HYBRID WORKING START DATE 3rd JUNE This is a fantastic opportunity to work with our exciting client and make a difference to their customers. These roles are initially for 3 - 6 months, with the potential to be extended. Role Overview: These roles are Contact Centre based, with the main duties of Customer Service Advisers answering customer queries relating to the Mental Capacity Act 2005 and about OPG's services. This includes powers of attorney and the supervision of court appointed deputies. Advisers also play an important role by coaching and guiding our customers that are supporting vulnerable adults who have started to lose or have lost mental capacity. Therefore, it's important that Advisers have the ability to show empathy and understanding towards our customers. Customer Service Advisers receive regular management support, and all members of the team work together to achieve our targets. The work mainly involves communicating with our customers verbally by telephone but also in writing, and completing the related administrative work following each interaction with a customer. This includes updating our case management system, communicating and collaborating with colleagues across the business, among other tasks. You will be working on the Contact Centre dealing with telephone calls for 6.5 hours per day. You will be the front face of the OPG on the contact centre, so experience of dealing with a range of customer services queries, so experience of working in a contact centre role would be preferable. You will be protecting, serving our vulnerable customers dealing or signposting their queries to relevant departments, so it is imperative that you have a good skills in dealing with customers and the public. There are three breaks built into the day and extensive training will be delivered to these individuals to deliver the front face of the OPG. Key Responsibilities: Supporting and contributing to the aims, objectives and performance of the Power of Attorney Services department to ensure delivery targets, as set out in the Business Plan, are met Promote a culture of excellent service delivery and continuous improvement. Comprehensive training is provided Answering customer queries by telephone in a contact centre environment Escalating customer queries and requests to other teams where appropriate Inputting and updating data on our IT systems Making and answering telephone calls with internal and external customers Responding to written correspondence received via post or email. Attending and contributing to team meetings Collating, analysing and formatting data and information To act as a point of contact for the customer, dealing with telephone enquiries and correspondence in a professional and courteous manner. Essential Skills: Excellent communication skills both written and verbal Experience dealing with customers Experience of working in a compliance environment Attention to detail and good data entry skills Ability to remain calm and professional at all times The roles are subject to passing a clear standard DBS and a full 3 years referencing Please apply online with your current CV in WORD Format At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best. Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme. Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you. Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.
Job Description Slater Hogg & Howison Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Glenrothes. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor Competitive Salary OTE £35k Superb training and development programme with career progression opportunities Uncapped commission Leads generated from our colleagues in Estate Agency. Quality and Loyalty Bonus Group Discounts on Property Services. Main responsibilities of a Trainee Mortgage and Protection Advisor Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required to be a successful Trainee Mortgage and Protection Advisor Hold CeMap or industry equivalent qualification. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving license and access to your own vehicle. Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS00917
May 02, 2024
Full time
Job Description Slater Hogg & Howison Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Glenrothes. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor Competitive Salary OTE £35k Superb training and development programme with career progression opportunities Uncapped commission Leads generated from our colleagues in Estate Agency. Quality and Loyalty Bonus Group Discounts on Property Services. Main responsibilities of a Trainee Mortgage and Protection Advisor Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required to be a successful Trainee Mortgage and Protection Advisor Hold CeMap or industry equivalent qualification. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving license and access to your own vehicle. Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS00917
Service Advisor - Reading BMW Salary £28,820.61 - £35,359.07 + OTE Up to £44,000 45 Hours Full Time Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you'll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
May 02, 2024
Full time
Service Advisor - Reading BMW Salary £28,820.61 - £35,359.07 + OTE Up to £44,000 45 Hours Full Time Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you'll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
In-Store Sales Advisor Job in Christchurch Our well-established client based in Christchurch have an exciting opportunity for a Sales Advisor who is looking to start an exciting new career to join their expert team. You will offer customers an excellent experience, with an unrivalled choice of quality products, displayed in inspirational settings. You will be the best in the industry, offering knowledge and expert advice to ensure you always delight customers. The package on offer will incorporate basic salary, various commission levels dependant on targets achieved and individual and departmental bonuses on targets achieved. You will receive a range of benefits which includes, preferential discounts on products and free onsite parking. Duties and Responsibilities: Greet customers who enter the store Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers Assisting shoppers to find the goods and products they are looking for, enhancing sales through add on's and upselling. Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow ups are carried out, therefore gaining the highest levels of sale conversion Communicate with customers both face to face and digitally Efficiently and accurately process sales orders Process cash and card payments Minimum Skills and Experience Required: A proven sales/retail background Able to demonstrate outstanding levels of customer service Demonstrate professionalism and enthusiasm to deliver a great customer experience An ability to work under pressure, to clear goals and targets while maximising opportunities Offer Excellent communication skills with a digital understanding of how to communicate to customers with written, verbal, and virtual means IT literate with Office 365, Word & Excel Show initiative to work independently and within a team Have an outgoing personality Problem solving ability Salary and Benefits: A salary of circa £22,000 per annum, with OTE of £30,000 Pension contribution Training and learning development Free parking Annual leave entitlement This In-Store Sales Advisor job in Christchurch would suit candidates from a sales and customer background, and who have excellent communication skills.
May 02, 2024
Full time
In-Store Sales Advisor Job in Christchurch Our well-established client based in Christchurch have an exciting opportunity for a Sales Advisor who is looking to start an exciting new career to join their expert team. You will offer customers an excellent experience, with an unrivalled choice of quality products, displayed in inspirational settings. You will be the best in the industry, offering knowledge and expert advice to ensure you always delight customers. The package on offer will incorporate basic salary, various commission levels dependant on targets achieved and individual and departmental bonuses on targets achieved. You will receive a range of benefits which includes, preferential discounts on products and free onsite parking. Duties and Responsibilities: Greet customers who enter the store Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers Assisting shoppers to find the goods and products they are looking for, enhancing sales through add on's and upselling. Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow ups are carried out, therefore gaining the highest levels of sale conversion Communicate with customers both face to face and digitally Efficiently and accurately process sales orders Process cash and card payments Minimum Skills and Experience Required: A proven sales/retail background Able to demonstrate outstanding levels of customer service Demonstrate professionalism and enthusiasm to deliver a great customer experience An ability to work under pressure, to clear goals and targets while maximising opportunities Offer Excellent communication skills with a digital understanding of how to communicate to customers with written, verbal, and virtual means IT literate with Office 365, Word & Excel Show initiative to work independently and within a team Have an outgoing personality Problem solving ability Salary and Benefits: A salary of circa £22,000 per annum, with OTE of £30,000 Pension contribution Training and learning development Free parking Annual leave entitlement This In-Store Sales Advisor job in Christchurch would suit candidates from a sales and customer background, and who have excellent communication skills.
ServiceNow Developer/Technical Consultant (Mid-Level) Remote To 60k+ I am working with an outstanding organisation who are seeking a mid-level ServiceNow Developer or Consultant to join their team. In this role, you will be the technical expert and trusted advisor who inspires customers about how their software solutions can meet their business needs. If you have a passion for interacting with clients and enjoy crafting tailored solutions to solve complex challenges, this is the opportunity for you! You will have ideally worked as a ServiceNow Developer/Consultant for a client with experience in any module within ServiceNow. If you have a strong background in ServiceNow please do still get in touch they are flexible with the background and skills of the chosen candidate and are open to the modules that you will have worked on in your career. Our client are looking to recruit people who are interested in moving into GRC/SecOps - so if you can demonstrate your passion or interest in this area then that will stand you in good stead. In this position, you will: - Work on ServiceNow client implementations - with a strong focus on the GRC modules of the platform (you don't have to have this specific module experience but a desire to move into this area) - Understand client challenges and work together with the client to overcome them - Develop on client implementations in the UK and Europe - Create best in class, user-friendly ServiceNow solutions - Stay up-to-date on latest product releases, industry trends, and market dynamics You are an ideal fit if you have: - Excellent command of ServiceNow software solutions and frameworks - Strong ServiceNow scripting capabilities - Strong presentation, communication, and storytelling skills - Experience working in an Agile environment - A collaborative approach and passion for solving customer problems In return, our client will offer you a salary of up to 60k (depending on experience) plus a great benefits package. The personal growth and development that this role offers is unbelievable and they have some of the most talented professionals in the industry working for them. This is a remote role. If this role could be of interest to you then please get in touch as soon as possible for consideration on this. To be considered for this role, you must be eligible for Security Clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 02, 2024
Full time
ServiceNow Developer/Technical Consultant (Mid-Level) Remote To 60k+ I am working with an outstanding organisation who are seeking a mid-level ServiceNow Developer or Consultant to join their team. In this role, you will be the technical expert and trusted advisor who inspires customers about how their software solutions can meet their business needs. If you have a passion for interacting with clients and enjoy crafting tailored solutions to solve complex challenges, this is the opportunity for you! You will have ideally worked as a ServiceNow Developer/Consultant for a client with experience in any module within ServiceNow. If you have a strong background in ServiceNow please do still get in touch they are flexible with the background and skills of the chosen candidate and are open to the modules that you will have worked on in your career. Our client are looking to recruit people who are interested in moving into GRC/SecOps - so if you can demonstrate your passion or interest in this area then that will stand you in good stead. In this position, you will: - Work on ServiceNow client implementations - with a strong focus on the GRC modules of the platform (you don't have to have this specific module experience but a desire to move into this area) - Understand client challenges and work together with the client to overcome them - Develop on client implementations in the UK and Europe - Create best in class, user-friendly ServiceNow solutions - Stay up-to-date on latest product releases, industry trends, and market dynamics You are an ideal fit if you have: - Excellent command of ServiceNow software solutions and frameworks - Strong ServiceNow scripting capabilities - Strong presentation, communication, and storytelling skills - Experience working in an Agile environment - A collaborative approach and passion for solving customer problems In return, our client will offer you a salary of up to 60k (depending on experience) plus a great benefits package. The personal growth and development that this role offers is unbelievable and they have some of the most talented professionals in the industry working for them. This is a remote role. If this role could be of interest to you then please get in touch as soon as possible for consideration on this. To be considered for this role, you must be eligible for Security Clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Purpose To provide support and point of contact for all staff and clients during the on call period. To plan and organise resulting changes in the work of the care and support workers in the most effective manner, whilst maintaining as much continuity of care for clients as possible. Ensure that CQC national minimum standards are met. To ensure that clients are serviced by appropriately trained staff with skills relevant to meet their needs. To communicate effectively with staff, clients and relevant partner agencies thus maintaining a quality driven service Key Tasks 1. To answer the telephone and complete call to a satisfactory conclusion. Ensure that all appropriate issue are reported to the Manager or Team Leader. 2. To respond effectively, using Somerset Care policies, to urgent situations e.g. Contacting District nurses, GP and other partner agencies, Vulnerable Adult issues and No Response. 3. To support planning staff in all bases by making suggestions for improvement to rotas to increase their effectiveness. 4. To establish communication channels with community staff where appropriate and attend team meetings periodically during office hours. 5. To ensure that any changes to allocation of work are programmed effectively in a timely fashion always being aware of the need to prioritise Time Critical calls. 6. To establish relationships with the Initial/Rapid Response team and ensure referrals are acted upon effectively, within contracted timescales 7. To ensure that staff absence/amendment during the out of hours period are recorded appropriately on Home Care Roster (HCR) and that any planned absences are referred to the local base during office hours. 8. To ensure that any incidents are recorded in HCR journal, Polar and a summary of on call activity and any issues is reported in a timely manner to each base 9. To keep the IT system fully up to date with any occurrence during the shift. 10.To ensure that exceptions to service delivery are recorded and reported to either the Manager or Team Leader. 11. To be able to work the following shifts. 6pm - 11pm Monday to Friday and 7am -11am on Sunday. Training To undertake training and development appropriate to the role. Customer Care and Satisfaction To liaise with staff, clients, commissioners and other professionals in a professional and helpful manner. General The Company Induction will give you the skills and knowledge to understand your role. You will attend regular review meetings, annual appraisals, team meetings, training courses and follow-up refresher courses as required. To participate in regular supervision, and annual appraisal meetings. Undertake other such duties as may be required by the Manager or Supervisor. You will maintain a professional and hygienic appearance. You will work in line with the policy on Infection Prevention and Control, according to your role. Equal Opportunities To promote and act at all times in accordance with the Company's Equal Opportunities Policy. Confidentiality Your attention is drawn to the confidential nature of this post. Disclosures of confidential information or disclosures of any data of a personal nature can result in prosecution for an offence under the Data Protection Act 1984 or an action for civil damages under the same Act in addition to any disciplinary action taken by Somerset Care which might include dismissal. Health and Safety Under the provisions contained in the Health & Safety at Work Act 1974, it is the duty of every employee; To take reasonable care of themselves and for others at work. To co-operate with the Company, as far as necessary, to enable them carry out their legal duty. Not to intentionally or recklessly interfere with anything provided (including personal protective equipment) for health and safety reasons or welfare at work. To report any accident or untoward incident, to take appropriate remedial action as appropriate and to report fully to your Manager or Supervisor. To ensure that all appropriate risk assessments are in place. Please Note: This job profile is not an exhaustive list of duties, but is intended to give a general indication of the range of work undertaken and will vary in detail in the light of changing demands and priorities within the Service. Substantial changes in the range of work undertaken will be carried out in consultation with the postholder.
May 02, 2024
Full time
Job Purpose To provide support and point of contact for all staff and clients during the on call period. To plan and organise resulting changes in the work of the care and support workers in the most effective manner, whilst maintaining as much continuity of care for clients as possible. Ensure that CQC national minimum standards are met. To ensure that clients are serviced by appropriately trained staff with skills relevant to meet their needs. To communicate effectively with staff, clients and relevant partner agencies thus maintaining a quality driven service Key Tasks 1. To answer the telephone and complete call to a satisfactory conclusion. Ensure that all appropriate issue are reported to the Manager or Team Leader. 2. To respond effectively, using Somerset Care policies, to urgent situations e.g. Contacting District nurses, GP and other partner agencies, Vulnerable Adult issues and No Response. 3. To support planning staff in all bases by making suggestions for improvement to rotas to increase their effectiveness. 4. To establish communication channels with community staff where appropriate and attend team meetings periodically during office hours. 5. To ensure that any changes to allocation of work are programmed effectively in a timely fashion always being aware of the need to prioritise Time Critical calls. 6. To establish relationships with the Initial/Rapid Response team and ensure referrals are acted upon effectively, within contracted timescales 7. To ensure that staff absence/amendment during the out of hours period are recorded appropriately on Home Care Roster (HCR) and that any planned absences are referred to the local base during office hours. 8. To ensure that any incidents are recorded in HCR journal, Polar and a summary of on call activity and any issues is reported in a timely manner to each base 9. To keep the IT system fully up to date with any occurrence during the shift. 10.To ensure that exceptions to service delivery are recorded and reported to either the Manager or Team Leader. 11. To be able to work the following shifts. 6pm - 11pm Monday to Friday and 7am -11am on Sunday. Training To undertake training and development appropriate to the role. Customer Care and Satisfaction To liaise with staff, clients, commissioners and other professionals in a professional and helpful manner. General The Company Induction will give you the skills and knowledge to understand your role. You will attend regular review meetings, annual appraisals, team meetings, training courses and follow-up refresher courses as required. To participate in regular supervision, and annual appraisal meetings. Undertake other such duties as may be required by the Manager or Supervisor. You will maintain a professional and hygienic appearance. You will work in line with the policy on Infection Prevention and Control, according to your role. Equal Opportunities To promote and act at all times in accordance with the Company's Equal Opportunities Policy. Confidentiality Your attention is drawn to the confidential nature of this post. Disclosures of confidential information or disclosures of any data of a personal nature can result in prosecution for an offence under the Data Protection Act 1984 or an action for civil damages under the same Act in addition to any disciplinary action taken by Somerset Care which might include dismissal. Health and Safety Under the provisions contained in the Health & Safety at Work Act 1974, it is the duty of every employee; To take reasonable care of themselves and for others at work. To co-operate with the Company, as far as necessary, to enable them carry out their legal duty. Not to intentionally or recklessly interfere with anything provided (including personal protective equipment) for health and safety reasons or welfare at work. To report any accident or untoward incident, to take appropriate remedial action as appropriate and to report fully to your Manager or Supervisor. To ensure that all appropriate risk assessments are in place. Please Note: This job profile is not an exhaustive list of duties, but is intended to give a general indication of the range of work undertaken and will vary in detail in the light of changing demands and priorities within the Service. Substantial changes in the range of work undertaken will be carried out in consultation with the postholder.
Retail Part-time Sales Associate High End Home Interiors Our client are on the lookout for an enthusiastic part-time sales associate to advise customers in their new flagship showroom in the heart of Bristol City Centre. They require someone who is confident, warm and charming; someone with impeccable English, who can assist the lead sales team in greeting clients, preparing quotes and taking orders. They really don't do pushy sales; they believe their product range sells itself. You'll be an advisor providing guidance on design and finishes to compliment our customers' interior choices. Ideally the perfect Retail Sales Advisor would be local to Bristol and have experience of renovating or refurbishing a property or involved with sales of interior products. Our client is one of Britain's leading retailers of very high-end home interior products. There a rapidly expanding company with an enthusiastic and committed team. They've seen turnover vastly increase year on year, and now employ over thirty people across several locations. They have grand ambitions to expand across the UK and are now opening a new Flagship Showroom in Bristol City Centre so are on the lookout for talented individuals to be a part of that success. Day-to-day tasks will include greeting visitors in the boutique showroom, answering enquiries by phone and email and providing some after sales service. The successful applicant will learn to create detailed quotations based on the customer's heat requirements. Full training will be provided. It's a retail role and will involve working one day in the week and Saturdays. They encourage continued professional development and welcome applicants from all backgrounds. Retail Sales Advisor applicants must: Be computer literate with in-depth knowledge of Microsoft Office Extremely articulate with a great command of the English language Be able to work independently and as part of a team Be self-motivated, organised and able to keep track of multiple tasks at once The ideal Retail Sales Advisor would: Have experience selling luxury goods in a retail environment Have a keen interest in current trends, especially interior design Have been trusted to open and close a retail property in a previous role What in it for me offer? A starting salary of £10.50 - £12 per hour dependent on experience. This position is for a permanent part-time contract with approximately 14 hours or more per week (negotiable) and will include Saturdays.
May 02, 2024
Full time
Retail Part-time Sales Associate High End Home Interiors Our client are on the lookout for an enthusiastic part-time sales associate to advise customers in their new flagship showroom in the heart of Bristol City Centre. They require someone who is confident, warm and charming; someone with impeccable English, who can assist the lead sales team in greeting clients, preparing quotes and taking orders. They really don't do pushy sales; they believe their product range sells itself. You'll be an advisor providing guidance on design and finishes to compliment our customers' interior choices. Ideally the perfect Retail Sales Advisor would be local to Bristol and have experience of renovating or refurbishing a property or involved with sales of interior products. Our client is one of Britain's leading retailers of very high-end home interior products. There a rapidly expanding company with an enthusiastic and committed team. They've seen turnover vastly increase year on year, and now employ over thirty people across several locations. They have grand ambitions to expand across the UK and are now opening a new Flagship Showroom in Bristol City Centre so are on the lookout for talented individuals to be a part of that success. Day-to-day tasks will include greeting visitors in the boutique showroom, answering enquiries by phone and email and providing some after sales service. The successful applicant will learn to create detailed quotations based on the customer's heat requirements. Full training will be provided. It's a retail role and will involve working one day in the week and Saturdays. They encourage continued professional development and welcome applicants from all backgrounds. Retail Sales Advisor applicants must: Be computer literate with in-depth knowledge of Microsoft Office Extremely articulate with a great command of the English language Be able to work independently and as part of a team Be self-motivated, organised and able to keep track of multiple tasks at once The ideal Retail Sales Advisor would: Have experience selling luxury goods in a retail environment Have a keen interest in current trends, especially interior design Have been trusted to open and close a retail property in a previous role What in it for me offer? A starting salary of £10.50 - £12 per hour dependent on experience. This position is for a permanent part-time contract with approximately 14 hours or more per week (negotiable) and will include Saturdays.
Before we begin just to let you know this isn t like your standard agency performance marketing role: you inherit a client, get the account logins and away you go. Repeat daily for maybe 12-18 months before you jump to the next agency. That s NOT the Evergreen way. And that s not what our clients want. We transform our brands' lives. Regularly taking them through the £1,000,000 eCom sales mark and far beyond. We do this by being their digital business advisors - we hold their hand through the highs, lows and realities of growing an online business. This is achieved by having a commercial mindset at all times and having a clear vision of what success looks like for every brand we support. We are both completely invested in the journey and operate as one. Are you ready to embed into your work like never before and be a true Digital Growth Partner for the most amazing Home, Garden & Lifestyle brands? - YAY you re still here. Awesome. Probably a good time to mention a little about us. We re Evergreen - growth marketing partner for home, garden & lifestyle brands including the likes of Saltrock, The Lounge Co, The Easy Garden Group, Origin Coffee, The Green Reaper, Trilogy, and Oxford Ski Company, to name but a few. Founded in 2013 by Aaron (Agency Hackers Growth Index Top ) & Harriet, we live and breath performance marketing and helping our clients harness the power of paid advertising across Google, Bing, Meta & Tik Tok (yes, we also have our own in our creative and motion team). We are very picky about who we work with and we choose customers as a team. We have to get excited about the products we re marketing, we want to get why customers love buying from brands and relate to their experiences. We believe only when you do this can you truly market the product(s) in the best way and that is the Evergreen secret sauce to our success. Success to us looks a bit like this: + A sofa company to generate £2m+ in online sales (% YOY). + A garden retailer to generate over £1m in sales (% YOY). + A lifestyle brand to generate £4m+ in online sales (% YOY). + An online coffee store to generate £1.4m+ in revenue (% YOY). + A women's fashion retailer to generate £2.3m in sales (+9% YOY). But none of this is possible without great talent like you We massively care about our people and we strive to provide an amazing collaborative and supportive experience from our team. When everyone ditched their offices we invested in our workspace to provide a haven for people to provide their best work. Close your eyes and picture a converted barn in the Oxfordshire countryside - living walls, indoor trees, break-out areas, tons of natural light and the latest tech. Of course, we do support Hybrid home working for 2 days a week. Dosh, Perks & Culture: + £35,000 - £45,000 + WFH Flex + An additional day off on your birthday (23 days holiday as standard) + An additional days holiday for each year with the company (capped +5 days/years) + Company pension contributions + Newly renovated office in stunning rural location + Free on-site parking + Regular team socials (go karting, theme parks, regular dinners and drinks) + Excellent personal development plans and clear career paths throughout the company + Learning library and resources provided + Regular employee recognition through company awards + Our Values: Honest. Caring. Innovative. Passionate. Have fun Icing on the cake: + Small Paid Media Agency of the Year 2024 + Shopping Ads Campaign of the Year 2024 + Home to Rising Star of the Year for 2024 + Best Agency to Work For UK Company Culture Awards, 2023 + Best Integrated Agency UK Search Awards 2023 You ll be a great match if you have: + At least 3-4 years experience in paid social + Proven experience in growing paid media channels for brands across a range of sectors + Proven experience producing engaging and high-performing paid social strategies + Expert knowledge of running campaigns through Meta, TikTok and Pinterest. An in-depth knowledge of other platforms will be an advantage + Excellent project management skills with the ability to prioritise multiple projects + Excellent writing, proofreading skills and communication skills + Organisation and attention to detail are essential + An ability to stay calm under time pressures in a fast-paced agency environment Ready to have some fun? Apply here for a fast-track path to our Founders. Your Background / Previous Roles May Include: Paid Media Manager, Paid Media Analyst, Paid Media Strategist, Paid Search Analyst. Performance Marketing, Biddable Media, Google Ads, Bing Ads, eCom Marketing, FMCG Marketing, Lifestyle, FMCG, Consumer Marketing. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 02, 2024
Full time
Before we begin just to let you know this isn t like your standard agency performance marketing role: you inherit a client, get the account logins and away you go. Repeat daily for maybe 12-18 months before you jump to the next agency. That s NOT the Evergreen way. And that s not what our clients want. We transform our brands' lives. Regularly taking them through the £1,000,000 eCom sales mark and far beyond. We do this by being their digital business advisors - we hold their hand through the highs, lows and realities of growing an online business. This is achieved by having a commercial mindset at all times and having a clear vision of what success looks like for every brand we support. We are both completely invested in the journey and operate as one. Are you ready to embed into your work like never before and be a true Digital Growth Partner for the most amazing Home, Garden & Lifestyle brands? - YAY you re still here. Awesome. Probably a good time to mention a little about us. We re Evergreen - growth marketing partner for home, garden & lifestyle brands including the likes of Saltrock, The Lounge Co, The Easy Garden Group, Origin Coffee, The Green Reaper, Trilogy, and Oxford Ski Company, to name but a few. Founded in 2013 by Aaron (Agency Hackers Growth Index Top ) & Harriet, we live and breath performance marketing and helping our clients harness the power of paid advertising across Google, Bing, Meta & Tik Tok (yes, we also have our own in our creative and motion team). We are very picky about who we work with and we choose customers as a team. We have to get excited about the products we re marketing, we want to get why customers love buying from brands and relate to their experiences. We believe only when you do this can you truly market the product(s) in the best way and that is the Evergreen secret sauce to our success. Success to us looks a bit like this: + A sofa company to generate £2m+ in online sales (% YOY). + A garden retailer to generate over £1m in sales (% YOY). + A lifestyle brand to generate £4m+ in online sales (% YOY). + An online coffee store to generate £1.4m+ in revenue (% YOY). + A women's fashion retailer to generate £2.3m in sales (+9% YOY). But none of this is possible without great talent like you We massively care about our people and we strive to provide an amazing collaborative and supportive experience from our team. When everyone ditched their offices we invested in our workspace to provide a haven for people to provide their best work. Close your eyes and picture a converted barn in the Oxfordshire countryside - living walls, indoor trees, break-out areas, tons of natural light and the latest tech. Of course, we do support Hybrid home working for 2 days a week. Dosh, Perks & Culture: + £35,000 - £45,000 + WFH Flex + An additional day off on your birthday (23 days holiday as standard) + An additional days holiday for each year with the company (capped +5 days/years) + Company pension contributions + Newly renovated office in stunning rural location + Free on-site parking + Regular team socials (go karting, theme parks, regular dinners and drinks) + Excellent personal development plans and clear career paths throughout the company + Learning library and resources provided + Regular employee recognition through company awards + Our Values: Honest. Caring. Innovative. Passionate. Have fun Icing on the cake: + Small Paid Media Agency of the Year 2024 + Shopping Ads Campaign of the Year 2024 + Home to Rising Star of the Year for 2024 + Best Agency to Work For UK Company Culture Awards, 2023 + Best Integrated Agency UK Search Awards 2023 You ll be a great match if you have: + At least 3-4 years experience in paid social + Proven experience in growing paid media channels for brands across a range of sectors + Proven experience producing engaging and high-performing paid social strategies + Expert knowledge of running campaigns through Meta, TikTok and Pinterest. An in-depth knowledge of other platforms will be an advantage + Excellent project management skills with the ability to prioritise multiple projects + Excellent writing, proofreading skills and communication skills + Organisation and attention to detail are essential + An ability to stay calm under time pressures in a fast-paced agency environment Ready to have some fun? Apply here for a fast-track path to our Founders. Your Background / Previous Roles May Include: Paid Media Manager, Paid Media Analyst, Paid Media Strategist, Paid Search Analyst. Performance Marketing, Biddable Media, Google Ads, Bing Ads, eCom Marketing, FMCG Marketing, Lifestyle, FMCG, Consumer Marketing. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Fresh Food Sales Rep Contract Type : Permanent Hours of work: 38 hours per week Location : Field Based - North East, Durham, Yorkshire Area , with potential travel right across the North of England (with potential overnight stays) Salary: Competitive Based at our state-of-the-art head office and distribution centre on the outskirts of Preston, James Hall & Co. Ltd. have been established for over 150 years proudly serving communities across the north of England as supplier and distributor to over 500 SPAR stores. We are proud to be one of the biggest employers in Lancashire with over 4000 colleagues who represent our core values of passion, enterprise and family every single day. About the Role The Fresh Food Sales Rep plays a crucial role in managing and supporting wholesale sales of Fresh and Frozen categories within approximately 60 independent retailers. Reporting to the Fresh & FTG Sales Manager, this customer-facing position involves building proactive relationships with independent retailers, store managers, and key staff. The emphasis is on fostering collaboration, understanding retailer needs, and maximizing sales through effective communication and promotion of the product range. Here's What You Can Expect to be Doing Conduct regular range and commodity group reviews in-store, utilising sales data, new product developments, and current trends. Drive like-for-like sales growth across Fresh and Frozen categories. Maximize the distribution of new products, re-launches, and promotions. Monitor competitor activity and market developments. Ensure clear and concise communication to stores regarding Fresh Foods, Frozen Foods, and Food To Go. Develop and roll out new Food To Go concepts. Regularly review and analyse wholesale sales within Fresh Food/Frozen/Food To Go categories. Review and analyse retail performance in Fresh Foods/Frozen/Food To Go. Maintain accurate and up-to-date administrative records, including weekly reports, sales trackers, and wholesale reports. Keep regular contact with relevant Retail Sales Advisors and Business Managers to ensure awareness of work carried out or planned in stores. Support stores through refits and new store openings. A Few Things About You Experience is more important than formal qualifications however we will be looking for the following skills and attributes- Excellent people skills, clear communication, active listening, and confidence in sharing ideas with respect. Passionate about delivering first-class customer service and enthusiastic about retail. Initiative and team collaboration skills. Hardworking and flexible approach with multitasking ability. Ability to analyse sales data and react to trends. Sales target-driven mindset. Good understanding of IT, especially Excel. Full driving license is essential. Why us? James Hall & Co. Ltd. have one simple vison: to still be in business in another 50 years!To make this vision possible we need the best talent to join us on our journey. We are a family company and believe that if we look after our people, they will look after us. Here are some of the benefits that you can take advantage of as an employee of James Hall & Co. Ltd. Loyalty award - From day one you will receive £0.15p per hour for every hour you work. You will then receive this as a lump sum on the pay period after your 12 month anniversary. Company Doctor - We care about the health and wellbeing of our people. That is why you will have access to our company doctor with the ability to book appointments directly. Free On-site Parking - You don't have to worry about paying for parking or getting from your car to the office as our site boasts a secure car park with over 1000 spaces. Holidays - Everyone needs a break so as an employee of James Hall & Co. Ltd. you will receive our enhanced holiday package of 22 days holidays per year plus bank holidays (unless otherwise stated). Holiday entitlement increases with continuous service every two years Learning & Development - We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications. Grocery Aid - We understand the importance of mental health. We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it. We also offer staff discount, cycle to work scheme and our famous Christmas Hamper! REF-
May 02, 2024
Full time
Fresh Food Sales Rep Contract Type : Permanent Hours of work: 38 hours per week Location : Field Based - North East, Durham, Yorkshire Area , with potential travel right across the North of England (with potential overnight stays) Salary: Competitive Based at our state-of-the-art head office and distribution centre on the outskirts of Preston, James Hall & Co. Ltd. have been established for over 150 years proudly serving communities across the north of England as supplier and distributor to over 500 SPAR stores. We are proud to be one of the biggest employers in Lancashire with over 4000 colleagues who represent our core values of passion, enterprise and family every single day. About the Role The Fresh Food Sales Rep plays a crucial role in managing and supporting wholesale sales of Fresh and Frozen categories within approximately 60 independent retailers. Reporting to the Fresh & FTG Sales Manager, this customer-facing position involves building proactive relationships with independent retailers, store managers, and key staff. The emphasis is on fostering collaboration, understanding retailer needs, and maximizing sales through effective communication and promotion of the product range. Here's What You Can Expect to be Doing Conduct regular range and commodity group reviews in-store, utilising sales data, new product developments, and current trends. Drive like-for-like sales growth across Fresh and Frozen categories. Maximize the distribution of new products, re-launches, and promotions. Monitor competitor activity and market developments. Ensure clear and concise communication to stores regarding Fresh Foods, Frozen Foods, and Food To Go. Develop and roll out new Food To Go concepts. Regularly review and analyse wholesale sales within Fresh Food/Frozen/Food To Go categories. Review and analyse retail performance in Fresh Foods/Frozen/Food To Go. Maintain accurate and up-to-date administrative records, including weekly reports, sales trackers, and wholesale reports. Keep regular contact with relevant Retail Sales Advisors and Business Managers to ensure awareness of work carried out or planned in stores. Support stores through refits and new store openings. A Few Things About You Experience is more important than formal qualifications however we will be looking for the following skills and attributes- Excellent people skills, clear communication, active listening, and confidence in sharing ideas with respect. Passionate about delivering first-class customer service and enthusiastic about retail. Initiative and team collaboration skills. Hardworking and flexible approach with multitasking ability. Ability to analyse sales data and react to trends. Sales target-driven mindset. Good understanding of IT, especially Excel. Full driving license is essential. Why us? James Hall & Co. Ltd. have one simple vison: to still be in business in another 50 years!To make this vision possible we need the best talent to join us on our journey. We are a family company and believe that if we look after our people, they will look after us. Here are some of the benefits that you can take advantage of as an employee of James Hall & Co. Ltd. Loyalty award - From day one you will receive £0.15p per hour for every hour you work. You will then receive this as a lump sum on the pay period after your 12 month anniversary. Company Doctor - We care about the health and wellbeing of our people. That is why you will have access to our company doctor with the ability to book appointments directly. Free On-site Parking - You don't have to worry about paying for parking or getting from your car to the office as our site boasts a secure car park with over 1000 spaces. Holidays - Everyone needs a break so as an employee of James Hall & Co. Ltd. you will receive our enhanced holiday package of 22 days holidays per year plus bank holidays (unless otherwise stated). Holiday entitlement increases with continuous service every two years Learning & Development - We want all of our colleagues to reach their full potential. That is why you will benefit from our in-house learning and development team who will provide you access to fully funded accredited training and industry recognised qualifications. Grocery Aid - We understand the importance of mental health. We work with the national charity Grocery Aid to provide all colleagues a 24/7 helpline service that is free, independent and confidential. Grocery Aid also offer a wide range of other fantastic services to support you when you need it. We also offer staff discount, cycle to work scheme and our famous Christmas Hamper! REF-
Parts Advisor £25-28k plus bonus Braintree Permanent/Full Time Working Hours: Monday to Friday (8am - 5pm) / NO SATURDAYS Our client, a dealership located in Braintree, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today! Duties & Responsibilities of a Parts Advisor: Establishing all customers' needs for the correct required parts; diagnosing and recommending as appropriate. Helping and assisting in all aspects of the warehouse. Selling parts to retail and wholesales customers. Delivering exceptional customer service to external and internal customers. Assisting in stock checks. Maintaining a strong working relationship with the manufacturer. Discussing relevant promotions and offers to customers. Receiving, recording and allocating parts and consumables from suppliers. Your Background & Skill: Proven experience as a Parts Advisor within the motor trade. Experience of using Kerridge ADP Drive would be advantageous. Excellent communication skills. Ability to work towards deadlines. Committed to delivering excellent customer service. Confident and professional. For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
May 02, 2024
Full time
Parts Advisor £25-28k plus bonus Braintree Permanent/Full Time Working Hours: Monday to Friday (8am - 5pm) / NO SATURDAYS Our client, a dealership located in Braintree, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more - please contact us today! Duties & Responsibilities of a Parts Advisor: Establishing all customers' needs for the correct required parts; diagnosing and recommending as appropriate. Helping and assisting in all aspects of the warehouse. Selling parts to retail and wholesales customers. Delivering exceptional customer service to external and internal customers. Assisting in stock checks. Maintaining a strong working relationship with the manufacturer. Discussing relevant promotions and offers to customers. Receiving, recording and allocating parts and consumables from suppliers. Your Background & Skill: Proven experience as a Parts Advisor within the motor trade. Experience of using Kerridge ADP Drive would be advantageous. Excellent communication skills. Ability to work towards deadlines. Committed to delivering excellent customer service. Confident and professional. For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
Job order - J(Apply online only) - Permanent Full Time Title Technical Architect Category Architecture City Bristol, England - South West, United Kingdom Job Description Technical Architect Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We are looking for Senior Technical Architects for roles will be in our Space, Defence and Intelligence sector (SDI). You will be helping to win new business by architecting new solutions or delivering within existing projects or both. Your future duties and responsibilities The successful applicant will have the opportunity to work across sectors within Space, Defence & Intelligence (SDI) for high profile engagements. This will likely involve collaboration with SMEs within multiple SDI sectors, and the introduction of Agile methods to customers unfamiliar with these practices. Following the growth and expansion of projects within the Advisory, Innovation, and Operational System Sectors of SDI, we are looking to build capacity through additional Architect roles. These opportunities will allow the right person to shape compelling value propositions for new clients based on extensions to / exploitation of existing technical capabilities. Initial work will be focused on supporting new business acquisition; proposal / solution development / technical assurance. Day to day responsibilities; Develop and recommend solution options aligned with client requirements and business objectives; Develop technical designs which ensure functional and non-functional requirements are met; Drive the technical quality of proposals and delivery ensuring alignment with technical governance; Produce effort and cost estimates for solutions; Identify technical issues and risks and propose mitigation measures; Required qualifications to be successful in this role Technical Design (Essential); Solution Estimation and Planning (Essential); Client Engagement Skills (Essential); Knowledge of key architecture frameworks & tooling (e.g. TOGAF, NAF, MODAF, ArchiMate); Technical Governance / Assurance; Proposal Development; Complex Project Management; Agile / Incremental Project Experience. The ideal candidate will have some or all of the following: Experience with Information Systems, Cyber, ISR and/or C2 solutions, preferably with an awareness of Land or Air ISTAR, LETacCIS or SIntE / SInfoE; Experience of Technical Design of Open Architectural Solutions; Experience of the Government Digital Service design system and toolkit; Experience in the design, implementation and acceptance of complex ICT delivery projects. Due to the secure nature of the programme/role, you will need to hold the highest level of UK Security Clearance, or be eligible to go through National Security Vetting to obtain this clearance. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Client Management Project Management Systems Architecture Technical Architecture TOGAF Archimate Reference (phone number removed)
May 02, 2024
Full time
Job order - J(Apply online only) - Permanent Full Time Title Technical Architect Category Architecture City Bristol, England - South West, United Kingdom Job Description Technical Architect Position Description Elevate your potential with CGI, a global technology service provider and premier business consultancy recognized by Forbes Magazine as a top 100 employer. Our mission is rooted in evolution, excelling in intricate challenges. Collaborating directly with our clients, we employ innovative technologies to revolutionize, empower, safeguard, and deliver critical mission systems. CGI was recognised in the Sunday Times Best Places to Work List 2023 and has been named one of the Worlds Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and youll be part of an open, friendly community of experts. Well train and support you in taking your career wherever you want it to go. We are looking for Senior Technical Architects for roles will be in our Space, Defence and Intelligence sector (SDI). You will be helping to win new business by architecting new solutions or delivering within existing projects or both. Your future duties and responsibilities The successful applicant will have the opportunity to work across sectors within Space, Defence & Intelligence (SDI) for high profile engagements. This will likely involve collaboration with SMEs within multiple SDI sectors, and the introduction of Agile methods to customers unfamiliar with these practices. Following the growth and expansion of projects within the Advisory, Innovation, and Operational System Sectors of SDI, we are looking to build capacity through additional Architect roles. These opportunities will allow the right person to shape compelling value propositions for new clients based on extensions to / exploitation of existing technical capabilities. Initial work will be focused on supporting new business acquisition; proposal / solution development / technical assurance. Day to day responsibilities; Develop and recommend solution options aligned with client requirements and business objectives; Develop technical designs which ensure functional and non-functional requirements are met; Drive the technical quality of proposals and delivery ensuring alignment with technical governance; Produce effort and cost estimates for solutions; Identify technical issues and risks and propose mitigation measures; Required qualifications to be successful in this role Technical Design (Essential); Solution Estimation and Planning (Essential); Client Engagement Skills (Essential); Knowledge of key architecture frameworks & tooling (e.g. TOGAF, NAF, MODAF, ArchiMate); Technical Governance / Assurance; Proposal Development; Complex Project Management; Agile / Incremental Project Experience. The ideal candidate will have some or all of the following: Experience with Information Systems, Cyber, ISR and/or C2 solutions, preferably with an awareness of Land or Air ISTAR, LETacCIS or SIntE / SInfoE; Experience of Technical Design of Open Architectural Solutions; Experience of the Government Digital Service design system and toolkit; Experience in the design, implementation and acceptance of complex ICT delivery projects. Due to the secure nature of the programme/role, you will need to hold the highest level of UK Security Clearance, or be eligible to go through National Security Vetting to obtain this clearance. Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction. Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world. Skills Client Management Project Management Systems Architecture Technical Architecture TOGAF Archimate Reference (phone number removed)
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
May 02, 2024
Full time
The secret to our success? It's our Retail Advisors. Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career. Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you. You'll be working 20 hours per week, and we'll need you to be fully flexible on shift patterns so that our store managers can make sure our customers have the support they need. You'll get started in the role by attending our fantastic induction programme and we'll tell you all about our LEAP framework - this is the training that means our customers tell their friends about the great experience they had in store. Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves Our customers will remember you by name because you excel at building relationships A friendly, approachable person with strong communication and listening skills You're a true team player when it comes to hitting targets - and making sure the store looks ship shape The other stuff we are looking for Experience in Retail/Customer Service An understanding of VMO2's products and services Willingness to work additional hours The ability to change and adapt to the business needs What's in it for you As well as the benefits, we also offer a wide range of support, rewards, and tools - all focused on helping you to prioritise what really matters. £11.81 per hour Superb accreditation programme with the ability to earn over twelve pounds per hour 23 days holiday allowance + an additional day to celebrate your birthday Fantastic induction programme Learning and Development support Flexible benefits to suit you O2 Refresh Staff Deals for your mobile, tablet and connected smart watch Discounted Virgin Media bundles Friends & Family deals across both O2 and Virgin Media Buy or sell up to 5 days holiday Exclusive discounts through My Extras - including fashion, gym memberships, travel and 100s more Next steps If you think you've got some amazing skills to offer us and O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the O2 family.
Sales Assistant - Crewe Store - Part time (20 hours) Base salary of £11,897 with the potential to earn up to £15,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £11,897 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£15,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
May 02, 2024
Full time
Sales Assistant - Crewe Store - Part time (20 hours) Base salary of £11,897 with the potential to earn up to £15,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £11,897 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£15,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
Thrive Group are delighted to be working with our company-based Trowbridge who are actively looking to recruit a Service Administrator to join the team on a permanent basis. What you will be doing: To provide Administration support the Service Team. The successful applicant will making and receiving calls to Service Customers and liaising with our Service Advisors regarding customer bookings and appointments. You will undertake administrative duties for the department using our in-house systems to update records, process paperwork and filing. What you will need to succeed: Previous administration and customer service experience is essential. Strong communication and interpersonal skills with excellent telephone manner Ability to multitask and prioritize tasks in a fast-paced environment. Proficient computer skills for data entry and record keeping. Able to work well as part of a team. What you will receive in return: £23,795.20 per annum Monday to Friday - full time Company Pension Employee discount Health & wellbeing programme Life insurance On-site parking Store discount. What you need to do next: If this position sounds of interest and you would like to be considered. Please email on uk or contact me on to discuss further. Thrive group are acting as an employment agency with respect to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. INDTRO
May 02, 2024
Full time
Thrive Group are delighted to be working with our company-based Trowbridge who are actively looking to recruit a Service Administrator to join the team on a permanent basis. What you will be doing: To provide Administration support the Service Team. The successful applicant will making and receiving calls to Service Customers and liaising with our Service Advisors regarding customer bookings and appointments. You will undertake administrative duties for the department using our in-house systems to update records, process paperwork and filing. What you will need to succeed: Previous administration and customer service experience is essential. Strong communication and interpersonal skills with excellent telephone manner Ability to multitask and prioritize tasks in a fast-paced environment. Proficient computer skills for data entry and record keeping. Able to work well as part of a team. What you will receive in return: £23,795.20 per annum Monday to Friday - full time Company Pension Employee discount Health & wellbeing programme Life insurance On-site parking Store discount. What you need to do next: If this position sounds of interest and you would like to be considered. Please email on uk or contact me on to discuss further. Thrive group are acting as an employment agency with respect to this vacancy. If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion. INDTRO
Location:Cornwall (hybrid - home-based/Redruth office) Job type: Full-time (reduced hours considered on a case-by-case basis) Oxford Innovation Advice is a commercial organisation recognised as market leading specialists in SME business growth support and development. We are a national Company but, having delivered multiple successful projects since 2009, are firmly established as a key provider of advisory services to businesses in Cornwall and Isles of Scilly. We have two exciting projects: Acccess to Finance plus (A2F+) is focused on Financial Readiness, supporting client businesses to raise funding to support their business development. This project will guide and mentor businesses through a variety of funding raises including traditional debt to Angels, Venture Capital and the Crowd. Digitisation for Manufacturers (D4M) is a new project focused on supporting and transforming SME manufacturing businesses by increasing the adoption of new technologies and digital applications across business operations. Working in partnership with the University of Cambridge and their Institute of Manufacturing, this ground-breaking new programme utilises their innovative 'Digital Manufacturing on a Shoestring' approach. We are seeking Programme Support Co-ordinators to join us and be part of a close knit, energetic and motivated team who relish the fast-paced and flexible requirements of business support programme. The primary purpose of the role will be to carry out comprehensive administrative support and act as first point of contact for the programmes (internally and externally) including Helpdesk support. You will have the ability to deal with all enquiries in a professional and efficient way, providing excellent customer service to ensure satisfaction with regard to the administrative aspects of the project. The Programme Support Co-ordinator will ensure that all records are maintained, and data evidencing programme activity is captured and reported. Your role will be responsible for the smooth running of online GROWTHmapper assessments (full training provided) and Helpdesk support. The role will be both home and office based, supporting clients and the wider team with all activities relating to GROWTHmapper assessments, programme delivery and the client journey. To achieve this, travel within Cornwall will be essential, so you must be able to demonstrate the ability to attend the office and local events when required. You will be a central point of contact for clients, advisors and others outside the company so a bright personality, confidence and being able to work on your own initiative is imperative. The ability to deal with a varied workload in a professional and efficient way is essential. For this important role we are seeking someone with client relationship, data collection and administration experience. Competent across all Microsoft Office applications and simple data analysis, confident with providing technical support via the telephone or email, comfortable with meetings, challenging targets and timescales, whilst ensuring critical quality control measures are met, you must relish working in a collaborative and supportive team environment where individual efforts are committed to and celebrated in the context of the achievements of the group. If this sounds like a team where you would thrive, we look forward to hearing from you! The role includes a generous benefits package. Key Roles and Responsibilities The role will include the following activities (please see attached JD for dull details): Work across two business support programmes and support the lead co-ordinator; Follow the 'client journey' and provide excellent customer service at all times; Telephone businesses promptly and identify need(s) and process accordingly; Ensure all programme paperwork is fully completed and compliant; Enter data and maintain the CRM database; Record programme outputs and produce evidence and data as requested; Provide feedback to partner organisations; Lead on the arrangements for any workshops/conferences/events; Arrange the printing of documents, collate and produce reports on data; Attend workshops/conferences/events as requested (across Cornwall); Set up accounts on the GROWTHmapper diagnostic programme; Provide telephone/email assistance on GROWTHmapper issues; Work closely with the Specialists with any GROWTHmapper requirements; Ensure the Oxford Innovation Digital Academy platform is up-to-date; Provide support to the team with programme activities; Liaise with businesses and internal team members, confidentially and discreetly, regarding provision of confidential &/or sensitive information; About You Ability to work independently and as part of a wider team; Previous administrative experience; Previous experience of using CRM databases; Competent across all Microsoft Office applications Ability to manage data collection and simple data analysis Strong attention to detail whilst meeting deadlines; Strong communication skills at all levels essential; Excellent telephone and listening skills and written communication skills; A self-motivated, adaptable and positive outlook; Exercise confidentiality and discretion; Driving licence and access to a car About Us Oxford Innovation Advice is a dynamic and fast-growing company where a culture of constant innovation and mutual respect delivers bottom line results from within a stimulating, enjoyable and challenging working environment. Part of SQW Group, our sister divisions provide flexible office space for start-up and growing technology companies, Angel investment networks and co-investment fund management plus public policy and economic development consultancy services in the UK, Europe and Asia. Our closing date for applications is the 17th May 2024. We reserve the right to appoint prior to this date, therefore applications should be submitted as soon as possible. We are an equal opportunities employer and welcome applications from candidates of all backgrounds. The projects are funded by the UK Government through the UK Shared Prosperity Fund. Cornwall Council has been chosen by Government as a Lead Authority for the fund and is responsible for monitoring the progress of projects funded through the UK Shared Prosperity Fund in Cornwall and the Isles of Scilly.
May 02, 2024
Full time
Location:Cornwall (hybrid - home-based/Redruth office) Job type: Full-time (reduced hours considered on a case-by-case basis) Oxford Innovation Advice is a commercial organisation recognised as market leading specialists in SME business growth support and development. We are a national Company but, having delivered multiple successful projects since 2009, are firmly established as a key provider of advisory services to businesses in Cornwall and Isles of Scilly. We have two exciting projects: Acccess to Finance plus (A2F+) is focused on Financial Readiness, supporting client businesses to raise funding to support their business development. This project will guide and mentor businesses through a variety of funding raises including traditional debt to Angels, Venture Capital and the Crowd. Digitisation for Manufacturers (D4M) is a new project focused on supporting and transforming SME manufacturing businesses by increasing the adoption of new technologies and digital applications across business operations. Working in partnership with the University of Cambridge and their Institute of Manufacturing, this ground-breaking new programme utilises their innovative 'Digital Manufacturing on a Shoestring' approach. We are seeking Programme Support Co-ordinators to join us and be part of a close knit, energetic and motivated team who relish the fast-paced and flexible requirements of business support programme. The primary purpose of the role will be to carry out comprehensive administrative support and act as first point of contact for the programmes (internally and externally) including Helpdesk support. You will have the ability to deal with all enquiries in a professional and efficient way, providing excellent customer service to ensure satisfaction with regard to the administrative aspects of the project. The Programme Support Co-ordinator will ensure that all records are maintained, and data evidencing programme activity is captured and reported. Your role will be responsible for the smooth running of online GROWTHmapper assessments (full training provided) and Helpdesk support. The role will be both home and office based, supporting clients and the wider team with all activities relating to GROWTHmapper assessments, programme delivery and the client journey. To achieve this, travel within Cornwall will be essential, so you must be able to demonstrate the ability to attend the office and local events when required. You will be a central point of contact for clients, advisors and others outside the company so a bright personality, confidence and being able to work on your own initiative is imperative. The ability to deal with a varied workload in a professional and efficient way is essential. For this important role we are seeking someone with client relationship, data collection and administration experience. Competent across all Microsoft Office applications and simple data analysis, confident with providing technical support via the telephone or email, comfortable with meetings, challenging targets and timescales, whilst ensuring critical quality control measures are met, you must relish working in a collaborative and supportive team environment where individual efforts are committed to and celebrated in the context of the achievements of the group. If this sounds like a team where you would thrive, we look forward to hearing from you! The role includes a generous benefits package. Key Roles and Responsibilities The role will include the following activities (please see attached JD for dull details): Work across two business support programmes and support the lead co-ordinator; Follow the 'client journey' and provide excellent customer service at all times; Telephone businesses promptly and identify need(s) and process accordingly; Ensure all programme paperwork is fully completed and compliant; Enter data and maintain the CRM database; Record programme outputs and produce evidence and data as requested; Provide feedback to partner organisations; Lead on the arrangements for any workshops/conferences/events; Arrange the printing of documents, collate and produce reports on data; Attend workshops/conferences/events as requested (across Cornwall); Set up accounts on the GROWTHmapper diagnostic programme; Provide telephone/email assistance on GROWTHmapper issues; Work closely with the Specialists with any GROWTHmapper requirements; Ensure the Oxford Innovation Digital Academy platform is up-to-date; Provide support to the team with programme activities; Liaise with businesses and internal team members, confidentially and discreetly, regarding provision of confidential &/or sensitive information; About You Ability to work independently and as part of a wider team; Previous administrative experience; Previous experience of using CRM databases; Competent across all Microsoft Office applications Ability to manage data collection and simple data analysis Strong attention to detail whilst meeting deadlines; Strong communication skills at all levels essential; Excellent telephone and listening skills and written communication skills; A self-motivated, adaptable and positive outlook; Exercise confidentiality and discretion; Driving licence and access to a car About Us Oxford Innovation Advice is a dynamic and fast-growing company where a culture of constant innovation and mutual respect delivers bottom line results from within a stimulating, enjoyable and challenging working environment. Part of SQW Group, our sister divisions provide flexible office space for start-up and growing technology companies, Angel investment networks and co-investment fund management plus public policy and economic development consultancy services in the UK, Europe and Asia. Our closing date for applications is the 17th May 2024. We reserve the right to appoint prior to this date, therefore applications should be submitted as soon as possible. We are an equal opportunities employer and welcome applications from candidates of all backgrounds. The projects are funded by the UK Government through the UK Shared Prosperity Fund. Cornwall Council has been chosen by Government as a Lead Authority for the fund and is responsible for monitoring the progress of projects funded through the UK Shared Prosperity Fund in Cornwall and the Isles of Scilly.
Main Purpose of Job To provide specialist support for military applications, land and sea based. To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers. To provide 1st /2nd line network operations support including monitoring of our client's VSAT Networks and its BGan POP, assisting with line up and service issues and ensuring that problems are resolved quickly whether overall network or remote customer related. Working within a team with a clear growth path and development strategy that encourages internal growth. Key Tasks To liaise with the internal MoD projects and engineering teams To monitor and respond accordingly to the MoD Escalations email inbox To respond to customer enquiries and to reply quickly and efficiently ensuring that customer expectations are met and, for key customers, that SLA's are met specifically in regard to response and resolution times To ensure each call/email is logged and that Microsoft CRM or Freshdesk are maintained at all times, so clarity is ensured for other team members, chasing cases and escalating issues to other departments or the on call engineers where necessary (and in consultation with Shift Supervisor) and following each issue to conclusion. To provide 1st/2nd line support for GCSC activity ensuring continuity between shifts (day and opposite night shift) and seamless handover of tasks outstanding To assist with monthly customer surveys and reports to ensure that our client's service levels are met. To manage inbound calls as required by the Shift Supervisor To assist in the development of systems to deliver front line support for the company's customer handling and customer care programmes and make recommendations for improvements To proactively monitor the GCSC associated infrastructure, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues. Whether network or remote customer related Manage cases through to resolution, with the assistance of the Technical Support Supervisor, escalating to both internal and external resolver groups To actively pursue technical training and to continually update technical expertise. Training on products and services, sharing this knowledge with shift colleagues. To make recommendations to improve development of systems and processes to the benefit of the customer and company Any other appropriate tasks as delegated by management Dimensions Monday to Friday between the hours of (Apply online only), will be on a weekly rotation of either early or late shifts, for example (Apply online only) or (Apply online only) Experience/Skills/Qualifications Essential: Experience in operating Royal Navy communications systems Customer facing experience Be computer literate Confident and clear telephone manner Possess a keen commercial awareness with ability to work on own initiative and unsupervised Ability and willingness to continuously learn and support new systems and services Preferred: Inmarsat and/or VSAT operational, service or technical experience In depth technical knowledge of at least some of the following customer equipment or systems NAICIS, MNE, SCOT, LC2, IRL Inmarsat Satellite Maritime Customer equipment including T&T Sailor, JRC systems and Intellian FX Cobham Seatel, T&T and Intellian VSAT equipment Inmarsat Land Mobile systems including Nera & T&T (BGans) Iridium Certus, Thuraya 3G/4G Wireless LTE Knowledge of customer IT networks/systems eg IP address ranges Cisco and HP Switches Network Operations experience
May 02, 2024
Full time
Main Purpose of Job To provide specialist support for military applications, land and sea based. To be a pro-active member of the Global Customer Support Centre (GCSC) delivering 1st and 2nd line technical support on product, service and billing enquiries primarily for the Royal Navy but to also include both maritime and land based commercial customers. To provide 1st /2nd line network operations support including monitoring of our client's VSAT Networks and its BGan POP, assisting with line up and service issues and ensuring that problems are resolved quickly whether overall network or remote customer related. Working within a team with a clear growth path and development strategy that encourages internal growth. Key Tasks To liaise with the internal MoD projects and engineering teams To monitor and respond accordingly to the MoD Escalations email inbox To respond to customer enquiries and to reply quickly and efficiently ensuring that customer expectations are met and, for key customers, that SLA's are met specifically in regard to response and resolution times To ensure each call/email is logged and that Microsoft CRM or Freshdesk are maintained at all times, so clarity is ensured for other team members, chasing cases and escalating issues to other departments or the on call engineers where necessary (and in consultation with Shift Supervisor) and following each issue to conclusion. To provide 1st/2nd line support for GCSC activity ensuring continuity between shifts (day and opposite night shift) and seamless handover of tasks outstanding To assist with monthly customer surveys and reports to ensure that our client's service levels are met. To manage inbound calls as required by the Shift Supervisor To assist in the development of systems to deliver front line support for the company's customer handling and customer care programmes and make recommendations for improvements To proactively monitor the GCSC associated infrastructure, investigate alarms, issue outage reports, act on high usage alerts and resolve any and all service issues. Whether network or remote customer related Manage cases through to resolution, with the assistance of the Technical Support Supervisor, escalating to both internal and external resolver groups To actively pursue technical training and to continually update technical expertise. Training on products and services, sharing this knowledge with shift colleagues. To make recommendations to improve development of systems and processes to the benefit of the customer and company Any other appropriate tasks as delegated by management Dimensions Monday to Friday between the hours of (Apply online only), will be on a weekly rotation of either early or late shifts, for example (Apply online only) or (Apply online only) Experience/Skills/Qualifications Essential: Experience in operating Royal Navy communications systems Customer facing experience Be computer literate Confident and clear telephone manner Possess a keen commercial awareness with ability to work on own initiative and unsupervised Ability and willingness to continuously learn and support new systems and services Preferred: Inmarsat and/or VSAT operational, service or technical experience In depth technical knowledge of at least some of the following customer equipment or systems NAICIS, MNE, SCOT, LC2, IRL Inmarsat Satellite Maritime Customer equipment including T&T Sailor, JRC systems and Intellian FX Cobham Seatel, T&T and Intellian VSAT equipment Inmarsat Land Mobile systems including Nera & T&T (BGans) Iridium Certus, Thuraya 3G/4G Wireless LTE Knowledge of customer IT networks/systems eg IP address ranges Cisco and HP Switches Network Operations experience
Chase and Holland Recruitment Ltd
Sheffield, Yorkshire
Sales Advisor - Sheffield - £26,700 - £28,500 plus bonus Chase & Holland are excited to be working with a rapidly expanding, family business who are looking for a Sales Advisor who is looking for a new challenge. This role would be a great fit for someone with previous experience of parts sales in the automotive industry and someone who enjoys building strong relationships with both clients and fellow colleagues. This role will report to the Branch Manager and will offer a great salary and a range of benefits to the right candidate. Package & Benefits: Up to £28,500 per annum (Experience depending) Performance-based bonus Entry into the pension scheme (3% employer contribution) Sales Advisor Responsibilities: You will act as the first point of contact for customers with product requirements Ensuring that all customers receive the highest quality service To ensure that all products supplied are 100% correct to the customer requirements Communicating clearly with customers via the telephone and sales counter To communicate current offers/promotions to the customer network Working closely with the logistics department to ensure that all parts are delivered when they are needed Required Skills & Experience: 2 years motor factor sales experience This role would suit someone who has a genuine interest in the automotive industry and is happy to deliver a high standard of customer service Computer literate and possess basic IT skills Excellent communication skills and a professional manner Passion to deliver top class customer service A smart personal appearance If you are interested in finding out about this exciting Sales Advisor opportunity, please click 'apply now'.Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.
May 02, 2024
Full time
Sales Advisor - Sheffield - £26,700 - £28,500 plus bonus Chase & Holland are excited to be working with a rapidly expanding, family business who are looking for a Sales Advisor who is looking for a new challenge. This role would be a great fit for someone with previous experience of parts sales in the automotive industry and someone who enjoys building strong relationships with both clients and fellow colleagues. This role will report to the Branch Manager and will offer a great salary and a range of benefits to the right candidate. Package & Benefits: Up to £28,500 per annum (Experience depending) Performance-based bonus Entry into the pension scheme (3% employer contribution) Sales Advisor Responsibilities: You will act as the first point of contact for customers with product requirements Ensuring that all customers receive the highest quality service To ensure that all products supplied are 100% correct to the customer requirements Communicating clearly with customers via the telephone and sales counter To communicate current offers/promotions to the customer network Working closely with the logistics department to ensure that all parts are delivered when they are needed Required Skills & Experience: 2 years motor factor sales experience This role would suit someone who has a genuine interest in the automotive industry and is happy to deliver a high standard of customer service Computer literate and possess basic IT skills Excellent communication skills and a professional manner Passion to deliver top class customer service A smart personal appearance If you are interested in finding out about this exciting Sales Advisor opportunity, please click 'apply now'.Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.