We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
May 02, 2024
Full time
We are an international manufacturing and engineering company supplying equipment to customers worldwide which are manufactured at our Farnborough site. Due to our continued success, we are seeking a Sales Support Executive to join our UK Head Office based in Farnborough. You will be working with our Export customer base Worldwide to manage their requests for spare parts and the associated administration and customer support tasks. We can offer a generous starting salary, working Monday to Friday with hybrid working available once trained, we offer free parking, 25 days holiday plus bank holidays and an excellent benefits package including contributory pension. We are a long established and secure company who can offer career development and progression. The role would suit candidates with previous experience of dealing with customers over the phone, by email whereby you are providing product information and advice, along with raising quotes and processing orders, following through to delivery. Any experience in an engineering or manufacturing company would be an advantage but is not essential as we can train on our product range. You will be providing the highest levels of customer service by phone or email and have the ability to learn our technical product and accurately complete all of the administration surrounding our customer orders. We will also consider Graduates with a relevant engineering and some work experience who are looking for an opportunity to secure a role within an international engineering organisation who can offer career development. We can offer a generous starting salary Monday to Friday working hours, some hybrid working, free parking, 25 days holiday and pension plus other benefits. The role provides a key aftermarket contact point who is recognised by customers as a technically capable trusted advisor. Key to your success in this role will be the ability to provide the best support to customers whilst at the same time maximising our aftermarket sales and efficiency. Your responsibility will be for export spare part sales, within international markets and all administration for aftermarket sales. You will be required to correctly identify, quote and process spare part orders. The successful candidate will also be responsible for the below: • Working with our Export customer to manage requests for spare parts. • Liaising with customers Worldwide eg Australia, US and Asia. • Liaising with customer via phone and email regarding their spare part requests and sales orders. • Provide customer quotations. • Upon authorisation, order processing and raising order acknowledgements for spare parts orders. • Following customer requests through from initial enquiry for parts through to delivery, chasing parts orders with our suppliers and manufacturing teams. • Ensure all customer requests are handled professionally and in a timely manner. • Responsible for all administration surrounding aftermarket sales orders in a timely and accurate manner utilising our systems fully. • Providing cover for colleagues in Scheduling and Invoicing. To be successful in this role you must be capable of digesting complex technical information, have excellent attention to detail and administrative skills, the ability to work as part of a team and have an excellent attitude and ability for customer care. Any experience or knowledge of an engineering, manufacturing, technical or spare parts related environment would be useful but is not essential. In return we can offer Monday to Friday working hours, generous starting salary plus an excellent benefits package and hybrid working along with full training on our product range. Please submit your CV asap for immediate consideration.
ABOUT BBC STUDIOS BBC Studios is the main commercial arm and a wholly owned subsidiary of the British Broadcasting Corporation which operates in the UK and over 200 countries around the world. The company is a global creative powerhouse for the development, production and distribution of bold, British, content. We produce over 2,500 hours of content per year, operate in 22 markets globally and generate revenue of over £2.5bn, returning around £240m profit to BBC Public Service this year. It is an exciting time for BBC Studios where we are now pushing for substantial growth as a content studio. We are constantly looking for new opportunities to enable audiences to continue to enjoy their favourite BBC programmes and brands as well as introduce new and exciting BBC Studios content. We work hard to achieve this aim, fostering relationships with the best creative talent and establishing strong connections with a wide variety of platforms and commissioners. Business and Legal Affairs, BBC Studios Productions, provides all the business and legal affairs support for the global production business. We have an exciting opportunity for someone to join our Factual Entertainment & Events ("FEE") team in Bristol and Cardiff as Business and Legal Affairs Manager for Factual Entertainment. FEE is where we have produced, amongst many others, Top Gear, Dragons Den, Amazing Hotels and broadcasts of major events such as royal weddings, funerals, jubilees and coronations along with the Invictus Games and war memorial events such as Festival of Remembrance. It's in Bristol and Cardiff where Factual Entertainment produces the likes of Countryfile, Gardeners' World, DIY SOS, Nigella, Antiques Roadshow, Bargain Hunt, Chelsea Flower Show, Unique Boutique (Channel 4) and Rescue 999 (Channel 5), and the development teams are constantly pitching new programme ideas to various broadcasters. Factual Entertainment & Events is now part of an exciting new Global Entertainment group within BBC Studios which has production teams across the globe including in the US, Australia, India and France. THE ROLE You will be working as part of a team that provides first class business affairs support to the Bristol and Cardiff Factual Entertainment production teams on the range of programmes that they produce. This will primarily involve: Negotiating and drafting often complex legal agreements for television production; Negotiating key on-screen talent agreements whilst at the same time implementing talent strategies, policies and frameworks; Providing ad hoc advice on a variety of matters such as copyright, data protection and risk mitigation; and Building and maintaining key internal and external relationships. Principal Responsibilities Operate independently on matters including the drafting and negotiation of a wide range of television production and development agreements, including but not limited to talent, commissioning, co-production and other general rights and services agreements; Be a principal point of contact for the production areas you support and deliver timely and high quality legal and business affairs advice in order to maximise the opportunity for the business to deliver on its goals; Anticipate and mitigate legal, contractual and business risk while at the same time offering well-judged and informed strategies to resolve them, taking responsibility for their consequences; Propose and deliver business strategies, most notably talent fee strategies; Ensure compliance with all of the BBC policies and procedures and relevant legislation and regulation (including, for example, fair trading, anti-fraud and corruption and editorial policy); Provide line management and/or supervision support to the Senior Business Affairs Executives and Assistants in the team; Form and actively manage excellent working relationships with the production teams that you support in order that you become a trusted advisor to those teams who can depend on you for timely and high quality advice (e.g. proactive follow-up); Form and actively manage excellent working relationships with other parts of the BBC group as well as key external contacts, including talent agents and commissioners; Lead by example in maintaining a culture and environment of integrity and inclusion, and to propose new ways of working that may help to deliver this objective. WHAT DOES IT TAKE? Legal qualifications would be advantageous but not essential; Understanding of and experience in Business Affairs for the television industry; Proven skills in drafting and negotiation; Experience of managing risk and delivering projects in a live production environment whilst applying business judgement and pragmatism; A level of interpersonal skills sufficient to enable the post holder to establish effective working relationships with internal and external contacts as well as other members of the team; An approach that encompasses inclusion, teamwork, collaboration, proactivity, high performance and professionalism; The ability to independently and pro-actively handle a busy workload and to prioritise and manage time calmly and effectively. PACKAGE DESCRIPTION Job Reference: 15195 Band: D Salary: Up to £75,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract Type: Permanent Location: Bristol and Cardiff Working Pattern: Hybrid Working (Mix of working from home plus two/three days a week in the office). We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at with the job reference in the subject. We offer flexibility, competitive benefits and the opportunity to be part of the BBC's exciting mission. Some of the key benefits you'll get from working in this role are: Flexible/Agile working - opportunities across the business. We believe in empowering you to do your best work, so we offer support and flexibility to balance work and home. We're happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage. Unrivalled training and development opportunities - we operate a people-first culture and pride ourselves on your development. Our in-house Academy hosts a wide range of internal and external courses and certifications. Excellent career progression - BBC Studios offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Leaders at the BBC are passionate about helping our people grow in the organisation and you will have regular sessions with your line manager to support you with your career ambitions. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. LIFE AT BBC STUDIOS We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here. BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. More information on sustainability at BBC Studios can be found here.
May 02, 2024
Full time
ABOUT BBC STUDIOS BBC Studios is the main commercial arm and a wholly owned subsidiary of the British Broadcasting Corporation which operates in the UK and over 200 countries around the world. The company is a global creative powerhouse for the development, production and distribution of bold, British, content. We produce over 2,500 hours of content per year, operate in 22 markets globally and generate revenue of over £2.5bn, returning around £240m profit to BBC Public Service this year. It is an exciting time for BBC Studios where we are now pushing for substantial growth as a content studio. We are constantly looking for new opportunities to enable audiences to continue to enjoy their favourite BBC programmes and brands as well as introduce new and exciting BBC Studios content. We work hard to achieve this aim, fostering relationships with the best creative talent and establishing strong connections with a wide variety of platforms and commissioners. Business and Legal Affairs, BBC Studios Productions, provides all the business and legal affairs support for the global production business. We have an exciting opportunity for someone to join our Factual Entertainment & Events ("FEE") team in Bristol and Cardiff as Business and Legal Affairs Manager for Factual Entertainment. FEE is where we have produced, amongst many others, Top Gear, Dragons Den, Amazing Hotels and broadcasts of major events such as royal weddings, funerals, jubilees and coronations along with the Invictus Games and war memorial events such as Festival of Remembrance. It's in Bristol and Cardiff where Factual Entertainment produces the likes of Countryfile, Gardeners' World, DIY SOS, Nigella, Antiques Roadshow, Bargain Hunt, Chelsea Flower Show, Unique Boutique (Channel 4) and Rescue 999 (Channel 5), and the development teams are constantly pitching new programme ideas to various broadcasters. Factual Entertainment & Events is now part of an exciting new Global Entertainment group within BBC Studios which has production teams across the globe including in the US, Australia, India and France. THE ROLE You will be working as part of a team that provides first class business affairs support to the Bristol and Cardiff Factual Entertainment production teams on the range of programmes that they produce. This will primarily involve: Negotiating and drafting often complex legal agreements for television production; Negotiating key on-screen talent agreements whilst at the same time implementing talent strategies, policies and frameworks; Providing ad hoc advice on a variety of matters such as copyright, data protection and risk mitigation; and Building and maintaining key internal and external relationships. Principal Responsibilities Operate independently on matters including the drafting and negotiation of a wide range of television production and development agreements, including but not limited to talent, commissioning, co-production and other general rights and services agreements; Be a principal point of contact for the production areas you support and deliver timely and high quality legal and business affairs advice in order to maximise the opportunity for the business to deliver on its goals; Anticipate and mitigate legal, contractual and business risk while at the same time offering well-judged and informed strategies to resolve them, taking responsibility for their consequences; Propose and deliver business strategies, most notably talent fee strategies; Ensure compliance with all of the BBC policies and procedures and relevant legislation and regulation (including, for example, fair trading, anti-fraud and corruption and editorial policy); Provide line management and/or supervision support to the Senior Business Affairs Executives and Assistants in the team; Form and actively manage excellent working relationships with the production teams that you support in order that you become a trusted advisor to those teams who can depend on you for timely and high quality advice (e.g. proactive follow-up); Form and actively manage excellent working relationships with other parts of the BBC group as well as key external contacts, including talent agents and commissioners; Lead by example in maintaining a culture and environment of integrity and inclusion, and to propose new ways of working that may help to deliver this objective. WHAT DOES IT TAKE? Legal qualifications would be advantageous but not essential; Understanding of and experience in Business Affairs for the television industry; Proven skills in drafting and negotiation; Experience of managing risk and delivering projects in a live production environment whilst applying business judgement and pragmatism; A level of interpersonal skills sufficient to enable the post holder to establish effective working relationships with internal and external contacts as well as other members of the team; An approach that encompasses inclusion, teamwork, collaboration, proactivity, high performance and professionalism; The ability to independently and pro-actively handle a busy workload and to prioritise and manage time calmly and effectively. PACKAGE DESCRIPTION Job Reference: 15195 Band: D Salary: Up to £75,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract Type: Permanent Location: Bristol and Cardiff Working Pattern: Hybrid Working (Mix of working from home plus two/three days a week in the office). We are really proud to share that we are a Level 2 Disability Confident Employer and so if you require any reasonable adjustments in order to apply please do contact us at with the job reference in the subject. We offer flexibility, competitive benefits and the opportunity to be part of the BBC's exciting mission. Some of the key benefits you'll get from working in this role are: Flexible/Agile working - opportunities across the business. We believe in empowering you to do your best work, so we offer support and flexibility to balance work and home. We're happy to discuss a formal flexible working pattern. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at the offer stage. Unrivalled training and development opportunities - we operate a people-first culture and pride ourselves on your development. Our in-house Academy hosts a wide range of internal and external courses and certifications. Excellent career progression - BBC Studios offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Leaders at the BBC are passionate about helping our people grow in the organisation and you will have regular sessions with your line manager to support you with your career ambitions. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (plus an additional day which is a Corporation Day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. LIFE AT BBC STUDIOS We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. The BBC is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from individuals, regardless of their background. More information on our D&I plan can be found here. BBC Studios puts sustainability at the heart of everything we do both onscreen and offscreen, including delivering against the BBC Group's science-based Net Zero targets. More information on sustainability at BBC Studios can be found here.
TOTAL TECHNOLOGY (ENGINEERING) LIMITED
Broxburn, West Lothian
Salary: £23,500 pa Location: Edinburgh Duration: Perm Hours: Monday to Friday 9.00 - 17.00, Benefits: Monthly sales bonus, 32 days leave (inc BHs). Our client is a nationwide automotive Trailer and Towbar company who urgently require an experienced Parts Advisor for their Edinburgh store click apply for full job details
May 02, 2024
Full time
Salary: £23,500 pa Location: Edinburgh Duration: Perm Hours: Monday to Friday 9.00 - 17.00, Benefits: Monthly sales bonus, 32 days leave (inc BHs). Our client is a nationwide automotive Trailer and Towbar company who urgently require an experienced Parts Advisor for their Edinburgh store click apply for full job details
Wallace Hind Selection LTD
Letchworth Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Welwyn Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
TR2 Recruitment are seeking a skilled Parts and Service administrator to join a team based near Bodmin, Cornwall. The Parts and Service Administrator will be responsible for assisting customers in purchasing automotive parts and accessories, providing exceptional customer service, and utilizing their mechanical knowledge to recommend the right products. Successful candidates should ideally come from a Agricultural or Haulage parts background, however training will be provided. Duties include; Supporting depo manager to ensure the budgeted parts and service profitability is achieved each month Ensure all phone calls and efficiently captured and dealt with professionally. Raising job cards and check all returned job cards prior to service administrator invoicing. Process orders and invoice out all parts. Organise all warranty parts (tagged, cleaned, stored and packaged) Responsible for packing and sending parts to other depots, clients and customers Monitor stock levels, report and investigate any discrepancies. Follow basic Health and Safety rules Working with colleagues to ensure departmental cover for absence and industry holidays. Experience: Prior experience in a parts or service advisor role is essential Strong mechanical knowledge to understand automotive/agricultural parts and their functions Strong customer service skills Ability to work well as a team but work alone as well Strong mathematical skills Joining our clients team as a Parts Advisor offers the opportunity to work in a dynamic environment where your skills and knowledge will be valued. If you have a passion for automotive parts, excellent customer service skills, and enjoy working in a fast-paced setting, we encourage you to apply. Please submit your CV via this application or feel free to give the TR2 Recruitment office a call where once of our friendly consultants will be able to advise you further. TR2 Recruitment Ltd acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.
May 02, 2024
Full time
TR2 Recruitment are seeking a skilled Parts and Service administrator to join a team based near Bodmin, Cornwall. The Parts and Service Administrator will be responsible for assisting customers in purchasing automotive parts and accessories, providing exceptional customer service, and utilizing their mechanical knowledge to recommend the right products. Successful candidates should ideally come from a Agricultural or Haulage parts background, however training will be provided. Duties include; Supporting depo manager to ensure the budgeted parts and service profitability is achieved each month Ensure all phone calls and efficiently captured and dealt with professionally. Raising job cards and check all returned job cards prior to service administrator invoicing. Process orders and invoice out all parts. Organise all warranty parts (tagged, cleaned, stored and packaged) Responsible for packing and sending parts to other depots, clients and customers Monitor stock levels, report and investigate any discrepancies. Follow basic Health and Safety rules Working with colleagues to ensure departmental cover for absence and industry holidays. Experience: Prior experience in a parts or service advisor role is essential Strong mechanical knowledge to understand automotive/agricultural parts and their functions Strong customer service skills Ability to work well as a team but work alone as well Strong mathematical skills Joining our clients team as a Parts Advisor offers the opportunity to work in a dynamic environment where your skills and knowledge will be valued. If you have a passion for automotive parts, excellent customer service skills, and enjoy working in a fast-paced setting, we encourage you to apply. Please submit your CV via this application or feel free to give the TR2 Recruitment office a call where once of our friendly consultants will be able to advise you further. TR2 Recruitment Ltd acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Biggleswade, Bedfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Groundwork South employs teams of Water Efficiency Advisors to deliver in-home water efficiency visits with the aim of helping people to save water in increasingly water-stressed parts of the South of England. Water Efficiency Advisor Contract: Fixed Term Contract 31st March 2025 Salary: £24,440 per annum Hours: 37.5 hours per week We have a number of Advisor positions available delivering projects across the following areas: London, Bedfordshire, Berkshire, Buckinghamshire, Dorset, Essex, Hertfordshire, Kent, Somerset, Surrey & Wiltshire. Summary of role: As a Water Efficiency Advisor, you will be visiting residents who have requested a free water-saving visit, to help them better understand their water use in their home and how this can be reduced through simple behaviour change measures. You will also offer and install a range of water saving measures, which are easy to fit but can also have very significant water savings over time. What s needed: Excellent communication skills and the ability to speak and relate to a wide customer base, tailoring messages to the audience. Full Clean UK driving licence, you will be provided with a work vehicle which must be driven in accordance with company policy. This role is subject to the appropriate level of Criminal Records Check via the DBS based on the eligibility criteria and contract requirements. In return we offer you: A competitive salary Generous holiday entitlement of 25 days per annum plus public holidays Health Cash Plan and 24-hour online access to a GP PERKS scheme such as discounted gym membership and shopping discounts Employee Assistance Programme - including mental health helpline and face to face counselling. Salary sacrifice schemes including cycle to work and pension contributions Family friendly policies to support work/life balance with time off in lieu for out of hours activities Business travel expenses We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. Groundwork South Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people s prospects, and promote greener living and working. We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Closing date for applications: 31st May 2024 Interview date: Will be scheduled as and when we receive applications Interested? If you would like to find out more, please click the apply button . You will be directed to our website to complete your application for this position. Appointment to this role is subject to a basic DBS check through the Disclosure and Barring Service (DBS). Groundwork South is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.
May 02, 2024
Contractor
Groundwork South employs teams of Water Efficiency Advisors to deliver in-home water efficiency visits with the aim of helping people to save water in increasingly water-stressed parts of the South of England. Water Efficiency Advisor Contract: Fixed Term Contract 31st March 2025 Salary: £24,440 per annum Hours: 37.5 hours per week We have a number of Advisor positions available delivering projects across the following areas: London, Bedfordshire, Berkshire, Buckinghamshire, Dorset, Essex, Hertfordshire, Kent, Somerset, Surrey & Wiltshire. Summary of role: As a Water Efficiency Advisor, you will be visiting residents who have requested a free water-saving visit, to help them better understand their water use in their home and how this can be reduced through simple behaviour change measures. You will also offer and install a range of water saving measures, which are easy to fit but can also have very significant water savings over time. What s needed: Excellent communication skills and the ability to speak and relate to a wide customer base, tailoring messages to the audience. Full Clean UK driving licence, you will be provided with a work vehicle which must be driven in accordance with company policy. This role is subject to the appropriate level of Criminal Records Check via the DBS based on the eligibility criteria and contract requirements. In return we offer you: A competitive salary Generous holiday entitlement of 25 days per annum plus public holidays Health Cash Plan and 24-hour online access to a GP PERKS scheme such as discounted gym membership and shopping discounts Employee Assistance Programme - including mental health helpline and face to face counselling. Salary sacrifice schemes including cycle to work and pension contributions Family friendly policies to support work/life balance with time off in lieu for out of hours activities Business travel expenses We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. Groundwork South Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people s prospects, and promote greener living and working. We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change. Closing date for applications: 31st May 2024 Interview date: Will be scheduled as and when we receive applications Interested? If you would like to find out more, please click the apply button . You will be directed to our website to complete your application for this position. Appointment to this role is subject to a basic DBS check through the Disclosure and Barring Service (DBS). Groundwork South is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Jaguar Land Rover Stockport. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 02, 2024
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Jaguar Land Rover Stockport. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Parts Advisors Chadderton Monday to Friday 08:00 to 16:30 Temp to Perm - £12ph - £15ph Duties will include: Maintaining Parts Department. Making sure its kept tidy, parts are located, all labels legible. Assisting Customers and Engineers. Looking up parts for jobs and customers, answering phones, assisting service, booking out parts to jobs and invoicing, preparing quotes click apply for full job details
May 02, 2024
Full time
Parts Advisors Chadderton Monday to Friday 08:00 to 16:30 Temp to Perm - £12ph - £15ph Duties will include: Maintaining Parts Department. Making sure its kept tidy, parts are located, all labels legible. Assisting Customers and Engineers. Looking up parts for jobs and customers, answering phones, assisting service, booking out parts to jobs and invoicing, preparing quotes click apply for full job details
Vanta Staffing Limited
High Wycombe, Buckinghamshire
Vanta Staffing High Wycombe are looking for a friendly, switched on individual to work as a Technical Sales Advisor. There will be full training for the right candidates. Monday to Friday 9am-5.30pm (flex hours) 37.5 hrs per week Permanent High Wycombe GBP24-GBP25k per annum Duties of the Technical Sales Advisor: Managing calls coming through, responding to emails and web enquiries. Processing orders and quotations. Selling products over the phone and face to face. Raising customer purchase and sales orders. Receiving stock and dealing with any new requirements. Weekly reports. Looking after customer orders and updating stock records. Booking in direct shipment purchase orders and invoicing Customers. Generating sales and service invoices and credit notes. Organising monthly scheduled service and sales appointments. Dealing with any customer returns. Creating and updating new parts records. Managing and updating Supplier pricing. Assisting Stores with Customer returns & collection of faulty goods with Suppliers. Uploading and amending data and prices on the company website. Experience required for the Technical Sales Advisor: - sales or good customer service background - excellent attention to detail - technically minded! You must have some relevant experience but training can be offered in areas for the right person. Our client offers parking, on-site canteen, 20 days holiday plus Bank Hols. Please contact us now to avoid disappointment! JBRP1_UKTJ
May 02, 2024
Full time
Vanta Staffing High Wycombe are looking for a friendly, switched on individual to work as a Technical Sales Advisor. There will be full training for the right candidates. Monday to Friday 9am-5.30pm (flex hours) 37.5 hrs per week Permanent High Wycombe GBP24-GBP25k per annum Duties of the Technical Sales Advisor: Managing calls coming through, responding to emails and web enquiries. Processing orders and quotations. Selling products over the phone and face to face. Raising customer purchase and sales orders. Receiving stock and dealing with any new requirements. Weekly reports. Looking after customer orders and updating stock records. Booking in direct shipment purchase orders and invoicing Customers. Generating sales and service invoices and credit notes. Organising monthly scheduled service and sales appointments. Dealing with any customer returns. Creating and updating new parts records. Managing and updating Supplier pricing. Assisting Stores with Customer returns & collection of faulty goods with Suppliers. Uploading and amending data and prices on the company website. Experience required for the Technical Sales Advisor: - sales or good customer service background - excellent attention to detail - technically minded! You must have some relevant experience but training can be offered in areas for the right person. Our client offers parking, on-site canteen, 20 days holiday plus Bank Hols. Please contact us now to avoid disappointment! JBRP1_UKTJ
Company description: Who is Amey? We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. We combine exceptional expertise in Consulting & Design, Advisory & Analytics, Transport Infrastructure and Complex Facilities to design, manage, and maintain clients' assets throughout their lifetime. Our leading data and analytics capability enable us to create transformative solutions that strengthen resilience and drive sustainable improvements. To find out more take a look at our website What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected. Job description: Your New Role We have a fantastic opportunity for a permanent Electrician to join our Ministry of Justice (MoJ) account, working in one of our prisons in Yorkshire. This role is based on-site. Some prisons will require you to work weekends on a rota basis (and with an additional allowance of 15% of basic salary), some will require Monday to Friday only. At Amey, we're supporting our justice client, His Majesty's Prison and Probation Service (HMPPS) by providing them with safe, clean and efficient prisons. By using our facilities management expertise, we help keep 60 secure premises across England and Wales running smoothly. The standard hours of work are 39 hours per week (across 7 days where a weekend shift pattern is in place). You will be responsible for : Planned and preventative electrical maintenance. Diagnosing and replacing failed domestic electrical components. Responding to breakdowns ensuring all works are carried out under the appropriate Safe System of Work and in a timely manner. Actively fault finding / problem solving on domestic electrical systems across the prison. Undertaking electrical installation activities in accordance with the design provided and IET Wiring Regulations. Testing and inspecting electrical installations in accordance with the current IEE wiring regulations. Monitoring and ordering critical spares for all electrical services. Other tasks as required by the Site This role will also support both local and business zero carbon programmes, working towards zero carbon in a strategic and lean manner as and where it is appropriate. Responsible for ensuring H&S standards are achieved across the contract. What makes this role unique is you will test and inspect electrical installations across prison facilities in accordance with the 18th IEE wiring regulations as amended from time to time. Prison Security Clearance will be required (Amey will support you through this process). We want to hear from you if you have/are: Appropriate technical qualification eg City & Guilds 2365 parts 1-3, BTEC, NVQ level 3 or above BS7671 IET Wiring Regulations, specifically 18th Edition (however if you currently only have 17th Edition, we will sponsor you to upgrade to the 18th Edition; terms and conditions apply). Experience of electrical maintenance activities, general distribution and installation and testing. Working in a commercial environment. Knowledge and experience of Electrical Systems and Electricity at work Regulations. Capable of working at heights. Ability to work alone and use initiative. CCTV and Fire Alarm systems experience Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.
May 02, 2024
Full time
Company description: Who is Amey? We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. We combine exceptional expertise in Consulting & Design, Advisory & Analytics, Transport Infrastructure and Complex Facilities to design, manage, and maintain clients' assets throughout their lifetime. Our leading data and analytics capability enable us to create transformative solutions that strengthen resilience and drive sustainable improvements. To find out more take a look at our website What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives We embrace difference and support individuals to work in ways that work best for them. We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected. Job description: Your New Role We have a fantastic opportunity for a permanent Electrician to join our Ministry of Justice (MoJ) account, working in one of our prisons in Yorkshire. This role is based on-site. Some prisons will require you to work weekends on a rota basis (and with an additional allowance of 15% of basic salary), some will require Monday to Friday only. At Amey, we're supporting our justice client, His Majesty's Prison and Probation Service (HMPPS) by providing them with safe, clean and efficient prisons. By using our facilities management expertise, we help keep 60 secure premises across England and Wales running smoothly. The standard hours of work are 39 hours per week (across 7 days where a weekend shift pattern is in place). You will be responsible for : Planned and preventative electrical maintenance. Diagnosing and replacing failed domestic electrical components. Responding to breakdowns ensuring all works are carried out under the appropriate Safe System of Work and in a timely manner. Actively fault finding / problem solving on domestic electrical systems across the prison. Undertaking electrical installation activities in accordance with the design provided and IET Wiring Regulations. Testing and inspecting electrical installations in accordance with the current IEE wiring regulations. Monitoring and ordering critical spares for all electrical services. Other tasks as required by the Site This role will also support both local and business zero carbon programmes, working towards zero carbon in a strategic and lean manner as and where it is appropriate. Responsible for ensuring H&S standards are achieved across the contract. What makes this role unique is you will test and inspect electrical installations across prison facilities in accordance with the 18th IEE wiring regulations as amended from time to time. Prison Security Clearance will be required (Amey will support you through this process). We want to hear from you if you have/are: Appropriate technical qualification eg City & Guilds 2365 parts 1-3, BTEC, NVQ level 3 or above BS7671 IET Wiring Regulations, specifically 18th Edition (however if you currently only have 17th Edition, we will sponsor you to upgrade to the 18th Edition; terms and conditions apply). Experience of electrical maintenance activities, general distribution and installation and testing. Working in a commercial environment. Knowledge and experience of Electrical Systems and Electricity at work Regulations. Capable of working at heights. Ability to work alone and use initiative. CCTV and Fire Alarm systems experience Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Tax Quality and Risk are responsible for the training, policies and guidance in relation to risk management, which help to ensure we operate effectively within a heavily-regulated profession. Friendly and supportive, you'll have lots of opportunities to learn and collaborate as part of this team. You'll provide leadership, guidance and tools to help our partners and staff to manage quality and risk to ensure we continue to provide our clients with high quality accountancy and business services. It's a full-on role, with lots of responsibility, making significant decisions on a daily basis. Sound like your kind of challenge? Working across the National Tax Stream on the firm's quality and risk (Q&R) agenda, this is an internal role in the Tax Q&R team providing support to the Tax business to improve, monitor and measure quality outcomes and to help manage risk. On a day-to-day basis, this will involve: Working with internal stakeholders to create and streamline processes to allow for reporting and monitoring of a number of Q&R-related procedures utilising digital methods where possible. Operationalizing and managing those processes day to day. Developing, over time, an understanding of the underlying policies and procedures to enable you to act as an adviser to the business on certain risk matters (precise scope to be defined). Where parts of the role are closer to your experience you will be encouraged to work relatively independently, with regular touch points/meetings with other team members. Where parts of the role are less familiar, it is anticipated that there will greater direction/support provided from senior team members. You'll also have: Ability to research, analyse, interpret, apply good judgement and communicate effectively to provide the support of the risk processes of the firm Interest in operational efficiencies, governance and the strategy of the wider business and how our work fits into that Excellent communication skills, both written and oral Comfortable liaising with a range of internal stakeholders Excellent time management and organisational skills Ability to manage multiple responsibilities Excellent attention to detail Ability to innovate and think laterally and create efficient processes, including leveraging technology where appropriate Ability to work in a busy environment, meet deadlines, and to respond quickly Ability to develop and work effectively to longer plans for larger scale projects Good knowledge of all Microsoft packages, including ability to prepare of high-quality presentation material, briefings for senior leaders, board packs etc At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 02, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Tax Quality and Risk are responsible for the training, policies and guidance in relation to risk management, which help to ensure we operate effectively within a heavily-regulated profession. Friendly and supportive, you'll have lots of opportunities to learn and collaborate as part of this team. You'll provide leadership, guidance and tools to help our partners and staff to manage quality and risk to ensure we continue to provide our clients with high quality accountancy and business services. It's a full-on role, with lots of responsibility, making significant decisions on a daily basis. Sound like your kind of challenge? Working across the National Tax Stream on the firm's quality and risk (Q&R) agenda, this is an internal role in the Tax Q&R team providing support to the Tax business to improve, monitor and measure quality outcomes and to help manage risk. On a day-to-day basis, this will involve: Working with internal stakeholders to create and streamline processes to allow for reporting and monitoring of a number of Q&R-related procedures utilising digital methods where possible. Operationalizing and managing those processes day to day. Developing, over time, an understanding of the underlying policies and procedures to enable you to act as an adviser to the business on certain risk matters (precise scope to be defined). Where parts of the role are closer to your experience you will be encouraged to work relatively independently, with regular touch points/meetings with other team members. Where parts of the role are less familiar, it is anticipated that there will greater direction/support provided from senior team members. You'll also have: Ability to research, analyse, interpret, apply good judgement and communicate effectively to provide the support of the risk processes of the firm Interest in operational efficiencies, governance and the strategy of the wider business and how our work fits into that Excellent communication skills, both written and oral Comfortable liaising with a range of internal stakeholders Excellent time management and organisational skills Ability to manage multiple responsibilities Excellent attention to detail Ability to innovate and think laterally and create efficient processes, including leveraging technology where appropriate Ability to work in a busy environment, meet deadlines, and to respond quickly Ability to develop and work effectively to longer plans for larger scale projects Good knowledge of all Microsoft packages, including ability to prepare of high-quality presentation material, briefings for senior leaders, board packs etc At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Our Gallagher Specialty Property division are looking for a dynamic insurance professional to lead their Broker Management & Account Executive Support team in London. You will have responsibility across both wholesale and facultative reinsurance clients helping to lead a collaborative team. How you'll make an impact Maintaining a broad knowledge of relevant markets and changes across the industry in order to keep clients/agents informed and provide effective risk management advice in line with AJG principles and values Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Managing Client information, Whistle Blowing, Treating Customers Fairly Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher's shared values, in particular, putting clients at the heart of our business Manage a team of Broker Managers About you Qualifications Cert CII/ Dip CII (Chartered Insurance Institute) desirable Technical Knowledge Comprehensive knowledge of general insurance (London Market / Lloyd's and Industry) products and services including underlying legal principles and practices Good understanding property product lines and risk management essential for advisory remit Experience in working with US and International direct open market programs, multinationals and facultative reinsurance in territories with the placement and servicing of cross class programmes Experience Strong experience in open market insurance Binder and line slip facility experience desirable Confidence to manage and lead a team Client confidentiality and discretion maintained Promote strong relationship with key stakeholder managers Strong numeracy and analytical skills Excellent written and verbal communication and interpersonal skills Able to manage time and to work on a number of projects concurrently Skills/other Excellent planning skills Able to interpret data with accuracy and present findings articulately Innovative approach in problem solving Strong interpersonal and negotiation skills Authentic communication skills for varying audience Comfortable and credible at decision-maker level Persistent and tenacious in achieving results Self-motivated and motivates others to achieve Continually builds and sustains a network managing relationships MS office and other relevant IT systems expertise Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a callback, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
May 02, 2024
Full time
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Our Gallagher Specialty Property division are looking for a dynamic insurance professional to lead their Broker Management & Account Executive Support team in London. You will have responsibility across both wholesale and facultative reinsurance clients helping to lead a collaborative team. How you'll make an impact Maintaining a broad knowledge of relevant markets and changes across the industry in order to keep clients/agents informed and provide effective risk management advice in line with AJG principles and values Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Managing Client information, Whistle Blowing, Treating Customers Fairly Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher's shared values, in particular, putting clients at the heart of our business Manage a team of Broker Managers About you Qualifications Cert CII/ Dip CII (Chartered Insurance Institute) desirable Technical Knowledge Comprehensive knowledge of general insurance (London Market / Lloyd's and Industry) products and services including underlying legal principles and practices Good understanding property product lines and risk management essential for advisory remit Experience in working with US and International direct open market programs, multinationals and facultative reinsurance in territories with the placement and servicing of cross class programmes Experience Strong experience in open market insurance Binder and line slip facility experience desirable Confidence to manage and lead a team Client confidentiality and discretion maintained Promote strong relationship with key stakeholder managers Strong numeracy and analytical skills Excellent written and verbal communication and interpersonal skills Able to manage time and to work on a number of projects concurrently Skills/other Excellent planning skills Able to interpret data with accuracy and present findings articulately Innovative approach in problem solving Strong interpersonal and negotiation skills Authentic communication skills for varying audience Comfortable and credible at decision-maker level Persistent and tenacious in achieving results Self-motivated and motivates others to achieve Continually builds and sustains a network managing relationships MS office and other relevant IT systems expertise Eligible to work in the UK Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a callback, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
About the role Sytner Group is looking for a motivated and committed Parts Advisor/Genuine Ambassador to join our team at Graypaul Ferrari & Maserati Nottingham. As a Sytner Parts Advisor/Genuine Ambassador, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. As our Genuine Ambassador you will be an expert in The Ferrari Genuine Program. This program gives existing Ferrari owners the opportunity to personalise and enhance their cars further. This program is extremely important to Ferrari and the successful candidate has a real opportunity to make a name for themselves. To succeed here you must have initiative and be able to spot opportunities, be process driven and results orientated. Sytner Parts Advisors/Genuine Ambassador work a variety of flexible patterns which can typically include some weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
May 02, 2024
Full time
About the role Sytner Group is looking for a motivated and committed Parts Advisor/Genuine Ambassador to join our team at Graypaul Ferrari & Maserati Nottingham. As a Sytner Parts Advisor/Genuine Ambassador, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. As our Genuine Ambassador you will be an expert in The Ferrari Genuine Program. This program gives existing Ferrari owners the opportunity to personalise and enhance their cars further. This program is extremely important to Ferrari and the successful candidate has a real opportunity to make a name for themselves. To succeed here you must have initiative and be able to spot opportunities, be process driven and results orientated. Sytner Parts Advisors/Genuine Ambassador work a variety of flexible patterns which can typically include some weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
WHAT YOU'LL DO The Global Finance Senior Director - Enterprise Services works closely with the ES MDP (Managing Director & Partner) and is a member of the ES Leadership Team to provide finance leadership, operationally and strategically, for Enterprise Services. The role presumes business partnering with all members of the ES Leadership Team and plays an important role in engaging (and representing ES) with BCG senior leadership, regional and system-level finance leadership. The role reports into the Head of Functional Finance. Enterprise Services (ES) is an evolving BCG organization predominantly focused on providing shared services activities to every part of BCG. The landscape of ES is constantly growing and as of today ES organization includes: Specialist services (data, hub management, meetings & events, real estate, travel) Larger scale services (global finance operations services, Executive & Administrative Assistant Support, BI&A, case-team services, design studio) Procurement Transversal teams providing support to ES service lines In the role you will: Act as a 'right hand' for ES MDP (Head of ES) to ensure that ES defines and meets its strategic and annual financial objectives Act as Business Partner for ES service line leaders on all financial matters (cost efficient operating models, cost visibility, gaining efficiency, setting up and maintaining financial metrics to track performance, etc.) Lead budgeting & planning for ES organization (in coordination with the rest of Functional Finance team) Ensure regularity and stability of financial reporting for ES leadership Work closely with HR BP for ES and central capacity and compensation planning teams on all matters related to headcount and comp management Lead the development of complex business cases (oversee modelling, co-develop business case materials, align and ensure buy-in of key stakeholders) Proactively shape cost management agenda of ES Cooperate with other parts of BCG finance, specifically: Global accounting & controlling on all accounting matters related to ES Broader functional finance team on intersections of ES with other functions and central planning (e.g., comp planning) Internal investments team on any investment needs for ES Intercompany team on Cost recharge, ILCS (Intercompany Local Cost Sharing) and allocations matters Regional and local finance predominantly on cost recharge matters Lead & manage ES finance team (4-5 people, located in the US and India) YOU'RE GOOD AT Outstanding intellectual rigor and analytical & financial analysis/ management skills, combined with critical thinking, strong business judgment and value-based decision making: ability to be a "trusted advisor" for senior stakeholders Ability to solve complex problems and drive change in a rapidly evolving, complex environment Being transparent and outcome-oriented - creating focus, moving roadblocks, tackling difficult problems, and being action-oriented Excellent communication skills, written and oral, including outstanding MS Powerpoint and Excel skills Strong ability to strategically and analytically challenge the status quo, identifying improvement areas and developing convincing business cases Working collaboratively across groups - establishing strong relationships with senior regional and functional leaders including Managing Directors & Partners (MDPs), across Functional Finance, across ES service lines demonstrating the ability to get things done both through formal channels and the informal network, using diplomacy and tact to gain cooperation and support from others YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree, MSc / MBA preferred Significant (10+ years) experience in Finance or Consulting-related roles at BCG (inlc. Leadership experience at PL/Principal/Partner level), or a similar fast paced, global, complex professional services organization Experience of leading senior team members on Director/ Senior Manager level preferred Proven ability to lead a financial agenda in a complex, changing, demanding international environment Longstanding experience in financial analysis and with interpreting financial models YOU'LL WORK WITH Members of our finance team are responsible for preserving the intellectual capital, assets, and integrity of BCG. We make a decisive impact on the firm's direction, performance, and risk-management models. Finance jobs include accounting and reporting, planning and analysis, tax and treasury, financial systems, payroll, and executive compensation.
May 02, 2024
Full time
WHAT YOU'LL DO The Global Finance Senior Director - Enterprise Services works closely with the ES MDP (Managing Director & Partner) and is a member of the ES Leadership Team to provide finance leadership, operationally and strategically, for Enterprise Services. The role presumes business partnering with all members of the ES Leadership Team and plays an important role in engaging (and representing ES) with BCG senior leadership, regional and system-level finance leadership. The role reports into the Head of Functional Finance. Enterprise Services (ES) is an evolving BCG organization predominantly focused on providing shared services activities to every part of BCG. The landscape of ES is constantly growing and as of today ES organization includes: Specialist services (data, hub management, meetings & events, real estate, travel) Larger scale services (global finance operations services, Executive & Administrative Assistant Support, BI&A, case-team services, design studio) Procurement Transversal teams providing support to ES service lines In the role you will: Act as a 'right hand' for ES MDP (Head of ES) to ensure that ES defines and meets its strategic and annual financial objectives Act as Business Partner for ES service line leaders on all financial matters (cost efficient operating models, cost visibility, gaining efficiency, setting up and maintaining financial metrics to track performance, etc.) Lead budgeting & planning for ES organization (in coordination with the rest of Functional Finance team) Ensure regularity and stability of financial reporting for ES leadership Work closely with HR BP for ES and central capacity and compensation planning teams on all matters related to headcount and comp management Lead the development of complex business cases (oversee modelling, co-develop business case materials, align and ensure buy-in of key stakeholders) Proactively shape cost management agenda of ES Cooperate with other parts of BCG finance, specifically: Global accounting & controlling on all accounting matters related to ES Broader functional finance team on intersections of ES with other functions and central planning (e.g., comp planning) Internal investments team on any investment needs for ES Intercompany team on Cost recharge, ILCS (Intercompany Local Cost Sharing) and allocations matters Regional and local finance predominantly on cost recharge matters Lead & manage ES finance team (4-5 people, located in the US and India) YOU'RE GOOD AT Outstanding intellectual rigor and analytical & financial analysis/ management skills, combined with critical thinking, strong business judgment and value-based decision making: ability to be a "trusted advisor" for senior stakeholders Ability to solve complex problems and drive change in a rapidly evolving, complex environment Being transparent and outcome-oriented - creating focus, moving roadblocks, tackling difficult problems, and being action-oriented Excellent communication skills, written and oral, including outstanding MS Powerpoint and Excel skills Strong ability to strategically and analytically challenge the status quo, identifying improvement areas and developing convincing business cases Working collaboratively across groups - establishing strong relationships with senior regional and functional leaders including Managing Directors & Partners (MDPs), across Functional Finance, across ES service lines demonstrating the ability to get things done both through formal channels and the informal network, using diplomacy and tact to gain cooperation and support from others YOU BRING (EXPERIENCE & QUALIFICATIONS) Bachelor's degree, MSc / MBA preferred Significant (10+ years) experience in Finance or Consulting-related roles at BCG (inlc. Leadership experience at PL/Principal/Partner level), or a similar fast paced, global, complex professional services organization Experience of leading senior team members on Director/ Senior Manager level preferred Proven ability to lead a financial agenda in a complex, changing, demanding international environment Longstanding experience in financial analysis and with interpreting financial models YOU'LL WORK WITH Members of our finance team are responsible for preserving the intellectual capital, assets, and integrity of BCG. We make a decisive impact on the firm's direction, performance, and risk-management models. Finance jobs include accounting and reporting, planning and analysis, tax and treasury, financial systems, payroll, and executive compensation.