Brighton & Hove Albion Football Club
Lancing, Sussex
Job Title: Cleaning Assistant (Overnight) Location: Lancing BN15 9FP Salary: £21,840 per annum plus overnight allowance of £1,488.44 per annum Job Type: Full-Time, Permanent 35 hours PW Deadline Day: 30th April 2024 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. Ensure our world-class training ground is cleaned to the highest standards A typical day in this role will include cleaning public and staff areas, carrying out regular deep cleans and assisting with the set-up of events and activities. The post holder must ensure that the work carried out is compliant with Health and Safety legislation and COSHH. This role will be working overnight from 10pm-6am 5 days per week. Do you have what it takes If you are looking for an easy ride, this one might not be for you! The work will be challenging, the environment will be fast paced, and we will have high expectations of you. But we will give you everything you need to succeed (except for drive, determination and motivation - which you will need to bring with you!). You must be someone who has a proven track record of delivering high standards of work within specific deadlines. You will have experience of completing cleaning tasks and experience of working as part of a team. Our values are: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special How we say thank you: - Free breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more! - Priority access to match tickets and access to free WSL tickets for 23/24 season - In-house training programme and CPD opportunities - Discounts and benefits from partners and local businesses Our commitment to Diversity and Inclusion We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK. To submit your application for this exciting Online Fulfilment Manager opportunity, please click 'Apply' now. The deadline for applications is the 30th of April 2024.
May 02, 2024
Full time
Job Title: Cleaning Assistant (Overnight) Location: Lancing BN15 9FP Salary: £21,840 per annum plus overnight allowance of £1,488.44 per annum Job Type: Full-Time, Permanent 35 hours PW Deadline Day: 30th April 2024 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. Ensure our world-class training ground is cleaned to the highest standards A typical day in this role will include cleaning public and staff areas, carrying out regular deep cleans and assisting with the set-up of events and activities. The post holder must ensure that the work carried out is compliant with Health and Safety legislation and COSHH. This role will be working overnight from 10pm-6am 5 days per week. Do you have what it takes If you are looking for an easy ride, this one might not be for you! The work will be challenging, the environment will be fast paced, and we will have high expectations of you. But we will give you everything you need to succeed (except for drive, determination and motivation - which you will need to bring with you!). You must be someone who has a proven track record of delivering high standards of work within specific deadlines. You will have experience of completing cleaning tasks and experience of working as part of a team. Our values are: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special How we say thank you: - Free breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more! - Priority access to match tickets and access to free WSL tickets for 23/24 season - In-house training programme and CPD opportunities - Discounts and benefits from partners and local businesses Our commitment to Diversity and Inclusion We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK. To submit your application for this exciting Online Fulfilment Manager opportunity, please click 'Apply' now. The deadline for applications is the 30th of April 2024.
Elevation Recruitment Group s Procurement & Supply Chain division are very excited to be working with a leading FMCG / Consumer Product business who are looking for a Supply Chain Manager based in Leeds. This is an exciting opportunity for the Supply Chain Manager to play a pivotal role to drive the strategic and operational supply chain forward. + Monitoring and planning stock levels and replenishment, ensuing stock availability and accurate stock records are maintained in all stock holding locations + Processing orders received from trade customers and managing their fulfilment through to completed delivery in line with customer s requirements + Managing the company s relationship with manufacturers, fulfilment partners and trade customer supply chain teams including: - monitoring and managing compliance with SLAs and KPIs - troubleshooting, problem solving and issue resolution - cost benchmarking and negotiation - ensuring they are fit for purpose in the context of the company s business plan; benchmarking and identifying suitable alternatives as appropriate + Liaising with fulfilment partners and the Customer Care team to ensure all eCommerce orders are fulfilled and dispatched in line with SLAs + Liaising with the Marketing, Commercial and Product Development teams to ensure the supply chain implications of all planned activity and product/customer launches are identified, an action plan put in place and execution of the plan is managed and monitored + Maintaining the company s Product SKU Code and packaging databases and production batch register + Preparing, reviewing and circulating a range of key Supply Chain reports and ensuring actions identified from the review are actioned in a timely manner Personal Attributes: + Strong personal drive and ability to work accurately at pace + Versatility and flexibility - ability to adapt to changes in agenda and task requirement + Team player hands on, sleeves up approach + Diligence to ensure work is completed to the highest standard; accurately and efficiently + Takes full ownership of own role and objectives + Can do approach with tenacity and strong desire to develop personal skills and experience in a dynamic, commercial environment + Confident in own abilities but prepared to listen to, and learn from, colleagues with more experience + Inquisitive prepared to question the status quo whilst maintaining respect for the views and decisions of your line manager and senior managers + Proactive in seeking guidance when working beyond current knowledge or experience + Resourceful in seeking guidance and problem solving Experience: + Proven track record and experience of supply chain management in an industry/ commercial role + Intermediate knowledge of Microsoft Excel (e.g. vlookup, SUMIF, pivot table functions) + Ability to communicate confidently with people at all levels + Able to prioritise work based on deadlines and importance + A proven problem solver - proactive in identifying business issues, identifying and recommending solutions and in implementing agreed recommendations + Attention to detail in all aspects of role consistently produces work to the highest standard Desirable: + Experience of working with a brand that has expanded into international markets + Experience of multi-location stock management + Experience of delivering stock to national retailers + Experience of Online E-commerce platforms such as Amazon + Familiarity with the international Commodity Code system and Incoterms If you feel as though you match the criteria listed above and you would like to find out more about the position, business and wider opportunity, please apply or alternatively contact Carl Walker at Elevation Recruitment Group.
May 02, 2024
Full time
Elevation Recruitment Group s Procurement & Supply Chain division are very excited to be working with a leading FMCG / Consumer Product business who are looking for a Supply Chain Manager based in Leeds. This is an exciting opportunity for the Supply Chain Manager to play a pivotal role to drive the strategic and operational supply chain forward. + Monitoring and planning stock levels and replenishment, ensuing stock availability and accurate stock records are maintained in all stock holding locations + Processing orders received from trade customers and managing their fulfilment through to completed delivery in line with customer s requirements + Managing the company s relationship with manufacturers, fulfilment partners and trade customer supply chain teams including: - monitoring and managing compliance with SLAs and KPIs - troubleshooting, problem solving and issue resolution - cost benchmarking and negotiation - ensuring they are fit for purpose in the context of the company s business plan; benchmarking and identifying suitable alternatives as appropriate + Liaising with fulfilment partners and the Customer Care team to ensure all eCommerce orders are fulfilled and dispatched in line with SLAs + Liaising with the Marketing, Commercial and Product Development teams to ensure the supply chain implications of all planned activity and product/customer launches are identified, an action plan put in place and execution of the plan is managed and monitored + Maintaining the company s Product SKU Code and packaging databases and production batch register + Preparing, reviewing and circulating a range of key Supply Chain reports and ensuring actions identified from the review are actioned in a timely manner Personal Attributes: + Strong personal drive and ability to work accurately at pace + Versatility and flexibility - ability to adapt to changes in agenda and task requirement + Team player hands on, sleeves up approach + Diligence to ensure work is completed to the highest standard; accurately and efficiently + Takes full ownership of own role and objectives + Can do approach with tenacity and strong desire to develop personal skills and experience in a dynamic, commercial environment + Confident in own abilities but prepared to listen to, and learn from, colleagues with more experience + Inquisitive prepared to question the status quo whilst maintaining respect for the views and decisions of your line manager and senior managers + Proactive in seeking guidance when working beyond current knowledge or experience + Resourceful in seeking guidance and problem solving Experience: + Proven track record and experience of supply chain management in an industry/ commercial role + Intermediate knowledge of Microsoft Excel (e.g. vlookup, SUMIF, pivot table functions) + Ability to communicate confidently with people at all levels + Able to prioritise work based on deadlines and importance + A proven problem solver - proactive in identifying business issues, identifying and recommending solutions and in implementing agreed recommendations + Attention to detail in all aspects of role consistently produces work to the highest standard Desirable: + Experience of working with a brand that has expanded into international markets + Experience of multi-location stock management + Experience of delivering stock to national retailers + Experience of Online E-commerce platforms such as Amazon + Familiarity with the international Commodity Code system and Incoterms If you feel as though you match the criteria listed above and you would like to find out more about the position, business and wider opportunity, please apply or alternatively contact Carl Walker at Elevation Recruitment Group.
We have an exciting opportunity for an experienced individual to join our Central Engineering team as a Staff Systems Integration Engineer. In this role you will be responsible for delivering complex integrated hardware systems (as well as but not limited to but including software development coordination) needed on a projects from the initiation phase up to handover to the final client The Central Engineering New System Integration team carries out integration and configuration engineering for our new system to support our build installations around the world. They manage the technical Integration definition to our New Systems and Products working closely with product managers, Development teams, Implementation Engineers and Product Engineering teams. They provide ongoing product/system integration support to triage any engineering issues as well as providing valuable feedback to Ocado Technology for future developments and resolution of technical challenges. This is a permanent hybrid position based in Hatfield, although international travel may be required. Roles & Responsibilities Contribute significantly to difficult decision making in your domain. Recommend considered risks when appropriate and drive delivery of value. Champion craft skills across your department, sharing great practices and knowledge. Advise a variety of roles to support pivotal decision making. Increase the effectiveness and impact of others, for example by teaching, coaching or providing opportunities for others to grow. Educate the organisation and clients about the system and hardware integration procedure, its implementation and its use. Define integration strategies and methods, and then planning them in accordance with established deadlines and time schedules Lead risk identification, management systems and culture. Identify risks and issues before they have arisen and take action to minimise impact and ensure they do not happen again Develops and applies new engineering theories and techniques in the workplace, keeping up to date with relevant engineering issues and defining their impact to the wider business. Identify what data is important to measure about your new System. Extract, gather and present this data effectively to support future design definition, delivery and operation. Help your team and other teams resolve complex engineering problems through effective collaboration and guidance. Leads the realisation from definition stage to handover of the new 3rd party systems by coordinating and interacting with the relevant internal and or external stakeholders Integrating new hardware and complex systems Provide on-site support when appropriate at the site location to deliver the 3rd party systems coordinating with the relevant suppliers and internal teams Make sure your System integration can be diagnostically analysed, where practical, building in observability, in order to resolve faults, be maintainable and Determine that the outcome of the integration has met the organisation's needs Provide Technology Operations teams with all that is required to enable them to work up any required quality / procurement related issue or solution through the appropriate process. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job Knowledge, Skills and Experience Minimum of 6 years of relevant experience with evidence of delivering on accountabilities and responsibilities relating to 3rd party System Integration engineering Strong communication skills (both written and verbal) with ability to write documentation and deliver presentations of technical issues remotely & in person Technical / Engineering qualification to degree level or internationally recognised equivalent qualifications in a relevant field. Full Clean Driving Licence Working knowledge of a range of project management skills, tools and approaches Experienced with delivering through remote teams International working experience and availability Wide range of knowledge of systems and products as well as contacts in relevant Industries About Us Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. What we offer you Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days 'working from anywhere in the world' policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on and free delivery for all employees (within the first month of joining!
May 01, 2024
Full time
We have an exciting opportunity for an experienced individual to join our Central Engineering team as a Staff Systems Integration Engineer. In this role you will be responsible for delivering complex integrated hardware systems (as well as but not limited to but including software development coordination) needed on a projects from the initiation phase up to handover to the final client The Central Engineering New System Integration team carries out integration and configuration engineering for our new system to support our build installations around the world. They manage the technical Integration definition to our New Systems and Products working closely with product managers, Development teams, Implementation Engineers and Product Engineering teams. They provide ongoing product/system integration support to triage any engineering issues as well as providing valuable feedback to Ocado Technology for future developments and resolution of technical challenges. This is a permanent hybrid position based in Hatfield, although international travel may be required. Roles & Responsibilities Contribute significantly to difficult decision making in your domain. Recommend considered risks when appropriate and drive delivery of value. Champion craft skills across your department, sharing great practices and knowledge. Advise a variety of roles to support pivotal decision making. Increase the effectiveness and impact of others, for example by teaching, coaching or providing opportunities for others to grow. Educate the organisation and clients about the system and hardware integration procedure, its implementation and its use. Define integration strategies and methods, and then planning them in accordance with established deadlines and time schedules Lead risk identification, management systems and culture. Identify risks and issues before they have arisen and take action to minimise impact and ensure they do not happen again Develops and applies new engineering theories and techniques in the workplace, keeping up to date with relevant engineering issues and defining their impact to the wider business. Identify what data is important to measure about your new System. Extract, gather and present this data effectively to support future design definition, delivery and operation. Help your team and other teams resolve complex engineering problems through effective collaboration and guidance. Leads the realisation from definition stage to handover of the new 3rd party systems by coordinating and interacting with the relevant internal and or external stakeholders Integrating new hardware and complex systems Provide on-site support when appropriate at the site location to deliver the 3rd party systems coordinating with the relevant suppliers and internal teams Make sure your System integration can be diagnostically analysed, where practical, building in observability, in order to resolve faults, be maintainable and Determine that the outcome of the integration has met the organisation's needs Provide Technology Operations teams with all that is required to enable them to work up any required quality / procurement related issue or solution through the appropriate process. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job Knowledge, Skills and Experience Minimum of 6 years of relevant experience with evidence of delivering on accountabilities and responsibilities relating to 3rd party System Integration engineering Strong communication skills (both written and verbal) with ability to write documentation and deliver presentations of technical issues remotely & in person Technical / Engineering qualification to degree level or internationally recognised equivalent qualifications in a relevant field. Full Clean Driving Licence Working knowledge of a range of project management skills, tools and approaches Experienced with delivering through remote teams International working experience and availability Wide range of knowledge of systems and products as well as contacts in relevant Industries About Us Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. What we offer you Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days 'working from anywhere in the world' policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on and free delivery for all employees (within the first month of joining!
Are you driven, passionate about customer satisfaction, and ready to make an impact? We're seeking a motivated and talented individual to join our team as a Customer Service Representative. In this role, you'll be the face of Rapport Home, engaging with our customers across multiple platforms and ensuring their experience is exceptional. Collaborating closely with the E-Commerce Customer Service Manager, you'll play a pivotal role in driving improvements and delivering top-notch service. Responsibilities: Serve as the front line ambassador for Rapport Home, staying abreast of new projects and cultivating a deep understanding of our brand and products. Provide informed and confident assistance to customers across various channels including online chat, email, social media, and phone. Demonstrate initiative and adept problem-solving skills to address customer inquiries promptly and effectively. Execute customer requests across diverse e-commerce platforms with precision and efficiency. Coordinate with our warehouse team to monitor shipments, ensuring seamless order fulfilment and addressing any adjustments as needed. Ideal Candidate: Are you ready to thrive in a dynamic, high-energy environment? We're seeking a talented and highly motivated individual to join our small, yet impactful team. Here's what we're looking for: You're deeply passionate about your role, dedicated to your team's success, and committed to exceeding customer expectations. You take initiative without being prompted and possess the drive to independently spearhead new projects from conception to completion. Whether interacting internally with colleagues or externally with customers, your communication skills shine, both in written and verbal forms. You approach problem-solving with creativity, always exploring innovative solutions and challenging the status quo. Equipped with a blend of creativity and logic, you excel at devising effective solutions and implementing them autonomously. Experience: Prior experience in a customer service role, demonstrating a track record of delivering exceptional service. Proficiency in order management software and familiarity with various e-commerce platforms(e.g. eBay, Amazon, Shopify) Native-level fluency in English. Working Days: Part-time (Daily mornings, 15-20hrs/week) with scope for longer hours Luton offices (i.e. no remote working) Immediate start available About Rapport Home Furnishings: Learn more about Rapport Home on our website.
May 01, 2024
Full time
Are you driven, passionate about customer satisfaction, and ready to make an impact? We're seeking a motivated and talented individual to join our team as a Customer Service Representative. In this role, you'll be the face of Rapport Home, engaging with our customers across multiple platforms and ensuring their experience is exceptional. Collaborating closely with the E-Commerce Customer Service Manager, you'll play a pivotal role in driving improvements and delivering top-notch service. Responsibilities: Serve as the front line ambassador for Rapport Home, staying abreast of new projects and cultivating a deep understanding of our brand and products. Provide informed and confident assistance to customers across various channels including online chat, email, social media, and phone. Demonstrate initiative and adept problem-solving skills to address customer inquiries promptly and effectively. Execute customer requests across diverse e-commerce platforms with precision and efficiency. Coordinate with our warehouse team to monitor shipments, ensuring seamless order fulfilment and addressing any adjustments as needed. Ideal Candidate: Are you ready to thrive in a dynamic, high-energy environment? We're seeking a talented and highly motivated individual to join our small, yet impactful team. Here's what we're looking for: You're deeply passionate about your role, dedicated to your team's success, and committed to exceeding customer expectations. You take initiative without being prompted and possess the drive to independently spearhead new projects from conception to completion. Whether interacting internally with colleagues or externally with customers, your communication skills shine, both in written and verbal forms. You approach problem-solving with creativity, always exploring innovative solutions and challenging the status quo. Equipped with a blend of creativity and logic, you excel at devising effective solutions and implementing them autonomously. Experience: Prior experience in a customer service role, demonstrating a track record of delivering exceptional service. Proficiency in order management software and familiarity with various e-commerce platforms(e.g. eBay, Amazon, Shopify) Native-level fluency in English. Working Days: Part-time (Daily mornings, 15-20hrs/week) with scope for longer hours Luton offices (i.e. no remote working) Immediate start available About Rapport Home Furnishings: Learn more about Rapport Home on our website.
Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Permanent Areas of business Sainsbury's Tech Closing date 2024/05/:00:00 Job ID 231811 Job Description Division / Department Sainsbury's Tech Reporting to In a nutshell In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Our General Merchandise Online team leads the market with building multi brand ecommerce capabilities that serve millions of customers per week. We've matured our platform to have a single set of capabilities that support multiple customer facing digital brands with our Argos, Tu and Habitat branded websites and apps running individually but leveraging all the great work we do to build once use 3x. Across each of these branded experiences we need to be able to compete against specialist players by harnessing our strengths together whilst also being able to differentiate the experience with specific features that delight customers as if we were a pureplay retailer in that category. The Senior Product Manager is relentlessly focused on understanding, anticipating and exceeding customer needs for Checkout across our General Merchandise (GM) brands. In a complex area where product, promotions, payments and fulfilment meet at the end of a customer's shopping journey, they champion the long-term vision for Checkout in line with our over-arching business goals. They also work horizontally across the immediate team and the broader product and tech function to coordinate and prioritise the diverse needs of their product. The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value and spotting opportunities. They use product metrics to prioritise their specific product roadmap effectively and seeks out the data and insight that enables them to make informed decisions. To enable success, the Senior Product Manager needs to consider the market context and is able to clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement. What I need to do • Supporting the strategy, develop specific roadmaps and backlogs for products, building in complete end to end customer experiences that deliver on core priorities. • Own the customer and business value for specific products, including securing support through the appropriate process and relevant technology teams. • Accountable for end-to-end delivery in product management for specific products, ensuring activity is prioritised in line with the agreed product goals and metrics. • Maintain a realistic 90-day roadmap, as well as a prioritised, estimated FY backlog and regularly communicating progress, proactively managing risks/issues to remove blockers. • Lead the collaboration within both the core family team, other product teams and 3rd parties to launch new product features, maximising re-use across the division/business/brands • Evaluate potential partner relationships; helping to identify necessary and/or desirable third-party technology to evaluate and select vendors • Support communication and resolution of live product incidents and effectively prioritise, coordinate and communicate the resolution of production issues How will I succeed • Translating business and technology strategy, combined with market knowledge into a product roadmap that prioritises delivery of value and enables future business agility • Determine the right level and choice of material to communicate the experience, benefits and long-term vision for the product across a variety of audiences including development teams, stakeholders at all levels, partners and external parties • Contributing to effective prioritisation choices to deliver the maximum value and return on capital. • Build highly collaborative relationships with engineering, working together to solve problems for our customers and the business • Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product • Maintain a good level of awareness, interest and understanding of the existing and stacks/interfaces for products and how to develop these so they work seamlessly for customers and colleagues • Apply data and research through sharing insight to ensure the team are focused on making the biggest difference for customers and the business • Develop a culture of learning, empowerment, experimentation and collaboration • Own key performance indicators to measure success for the role's contribution • Contribute to the Product Community of practice What I need to know • Knowledge and understanding of a retail business and the technology landscape, and how to maximise the value that products can and will add • Understanding of Agile delivery and modern engineering team practices • Knowledge of technical product development principles and methodologies What I need to show • Judgement to make sometimes difficult and complex decisions at pace, including comfortable dealing with ambiguous situations and help drive toward clarity • Delivery of technology led change in cross-functional environments • Focus on delivering customer value and business outcomes at pace, continuously optimising activity and ways of working to ensure that we are set up to deliver customer value • Passion for seeking value and helping motivate and support technology teams • Strong communication and influencing skills, particularly at senior levels • Creative problem solving, enthusiasm for delivering change through people and technology • Anticipating risks and opportunities, responding to escalations at pace and supporting to find solutions • A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus, role model effective collaboration • Embrace shared responsibility and role model effective collaboration • Influencing iterative decision making, including managing ambiguity Resources available to me • Line manager, peers and wider team • Product competency framework and community of practice • Learning and development opportunities • Specific budget for products (budget ownership sits with PPM Line Manager) What decisions can I make • All decisions related to delivering the roadmap for your products • Product Manager resourcing across your product • Prioritisation and value return across your product area with multi million pound capital budget
May 01, 2024
Full time
Location Holborn Store Support Centre and Home, Sainsbury's Supermarkets Ltd 33 Holborn, London, EC1N 2HT Hours Full-time Contract-Type Permanent Areas of business Sainsbury's Tech Closing date 2024/05/:00:00 Job ID 231811 Job Description Division / Department Sainsbury's Tech Reporting to In a nutshell In Sainsbury's Tech, we power the UK's number 1 multi-channel, multi-brand retailer. Our product teams are made up of inspired and multidiscipline individuals who are empowered to solve hard problems in ways our customers love and serve the needs of our business. Our General Merchandise Online team leads the market with building multi brand ecommerce capabilities that serve millions of customers per week. We've matured our platform to have a single set of capabilities that support multiple customer facing digital brands with our Argos, Tu and Habitat branded websites and apps running individually but leveraging all the great work we do to build once use 3x. Across each of these branded experiences we need to be able to compete against specialist players by harnessing our strengths together whilst also being able to differentiate the experience with specific features that delight customers as if we were a pureplay retailer in that category. The Senior Product Manager is relentlessly focused on understanding, anticipating and exceeding customer needs for Checkout across our General Merchandise (GM) brands. In a complex area where product, promotions, payments and fulfilment meet at the end of a customer's shopping journey, they champion the long-term vision for Checkout in line with our over-arching business goals. They also work horizontally across the immediate team and the broader product and tech function to coordinate and prioritise the diverse needs of their product. The role holder understands the differing requirements of the customer, business and Engineering/Architecture and uses this knowledge to ultimately drive the delivery. This includes engaging in technical discussions and deciphering business value and spotting opportunities. They use product metrics to prioritise their specific product roadmap effectively and seeks out the data and insight that enables them to make informed decisions. To enable success, the Senior Product Manager needs to consider the market context and is able to clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement. What I need to do • Supporting the strategy, develop specific roadmaps and backlogs for products, building in complete end to end customer experiences that deliver on core priorities. • Own the customer and business value for specific products, including securing support through the appropriate process and relevant technology teams. • Accountable for end-to-end delivery in product management for specific products, ensuring activity is prioritised in line with the agreed product goals and metrics. • Maintain a realistic 90-day roadmap, as well as a prioritised, estimated FY backlog and regularly communicating progress, proactively managing risks/issues to remove blockers. • Lead the collaboration within both the core family team, other product teams and 3rd parties to launch new product features, maximising re-use across the division/business/brands • Evaluate potential partner relationships; helping to identify necessary and/or desirable third-party technology to evaluate and select vendors • Support communication and resolution of live product incidents and effectively prioritise, coordinate and communicate the resolution of production issues How will I succeed • Translating business and technology strategy, combined with market knowledge into a product roadmap that prioritises delivery of value and enables future business agility • Determine the right level and choice of material to communicate the experience, benefits and long-term vision for the product across a variety of audiences including development teams, stakeholders at all levels, partners and external parties • Contributing to effective prioritisation choices to deliver the maximum value and return on capital. • Build highly collaborative relationships with engineering, working together to solve problems for our customers and the business • Creating a positive impact with internal and external audiences, ensuring senior stakeholder advocacy for the product • Maintain a good level of awareness, interest and understanding of the existing and stacks/interfaces for products and how to develop these so they work seamlessly for customers and colleagues • Apply data and research through sharing insight to ensure the team are focused on making the biggest difference for customers and the business • Develop a culture of learning, empowerment, experimentation and collaboration • Own key performance indicators to measure success for the role's contribution • Contribute to the Product Community of practice What I need to know • Knowledge and understanding of a retail business and the technology landscape, and how to maximise the value that products can and will add • Understanding of Agile delivery and modern engineering team practices • Knowledge of technical product development principles and methodologies What I need to show • Judgement to make sometimes difficult and complex decisions at pace, including comfortable dealing with ambiguous situations and help drive toward clarity • Delivery of technology led change in cross-functional environments • Focus on delivering customer value and business outcomes at pace, continuously optimising activity and ways of working to ensure that we are set up to deliver customer value • Passion for seeking value and helping motivate and support technology teams • Strong communication and influencing skills, particularly at senior levels • Creative problem solving, enthusiasm for delivering change through people and technology • Anticipating risks and opportunities, responding to escalations at pace and supporting to find solutions • A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus, role model effective collaboration • Embrace shared responsibility and role model effective collaboration • Influencing iterative decision making, including managing ambiguity Resources available to me • Line manager, peers and wider team • Product competency framework and community of practice • Learning and development opportunities • Specific budget for products (budget ownership sits with PPM Line Manager) What decisions can I make • All decisions related to delivering the roadmap for your products • Product Manager resourcing across your product • Prioritisation and value return across your product area with multi million pound capital budget
Bid and Tender Manager - Exeter to £50,000 plus benefits, Hybrid working available Skills we are looking for: Bid and Tender Manager / Director Advertising and Media Agency Public sector and higher education specialist Preparing, co-ordinating and fulfilling new business tenders alongside the agency team Insight and strategy planning Proposalwriting includingcreativeand mediastrategy,budgeting and timing etc c.50k DOE / for right candidate Exeter(hybrid, part timeconsidered). This agency has a fabulous and long heritage in public and education sector advertising and media and regularly wins large tender based new business to add to their existing portfolio of clients.This is a brand new position created to hand over the day to day tender proposal needs to a singular individual. You will be coming on board responsible for the tender and bid process as well as the proposal writing itself working alongside the team of creatives, media and client service managers, as well as a tender admin individual who can take care of PQQs etc. To succeed in this role you will have really good experience of advertising planning across media and creative as well as previous tender fulfilment and ideally public sector experience (even better if HE too). You will be able to understand and discuss briefs, identify insights and advertising strategy and turn those in to compelling and well written pitch "stories". You will then drive forward detailed budgeted proposals working with media and creative teams and ensure the tender process is both seamless and impressive along with excellent win rates. Clients can be nationwide, although there is no need for extensive travel to prospects or attendance at pitches as the client service team is also on hand and of course much of the work is "online tender" based. This is a rare opportunity to join this agency at a mid to senior level and one that does not come round often. Plus enjoy the benefits of working and living in Exeter / Devon. Part-time alsoconsidered. Core responsibilities: Identify and research potential tender opportunities in the Education sector. Analyse relevant tender documents and understand client needs. Develop winning bid strategies and proposals with our media team Write compelling and persuasive bid content that addresses all evaluation criteria. Write compelling and persuasive case histories. Ensure proposals are compliant with all tender requirements and submission guidelines. Manage the bidding process, including timelines, budgets, and resources. Liaise with internal teams and stakeholders to ensure seamless collaboration. Present bids to clients and answer questions during the evaluation process. Track and analyse bid success rates and identify areas for improvement. Stay up-to-date with industry trends and best practices in tendering. Qualifications: Good experience in tender writing, with specific focus on Education or a related field. Proven track record of success in winning bids and securing new contracts. Excellent written and verbal communication skills, with the ability to write clearly, concisely, and persuasively. Strong analytical and research skills, with the ability to identify key information and trends. Ability to work independently and as part of a team in a fast-paced environment. Excellent time management and organisational skills. Proficiency in Microsoft Office Suite and relevant bid management software. Knowledge of the Education sector is highly desirable. The Package Salary: up to £50,000pa DOE. Part time considered. 25 days holiday (plus Bank holidays) Hybrid working - Flexible office/home Company Pension scheme (NEST) Birthday as extra day holiday To apply please send Cv and detailed experience relevant to this role. JBRP1_UKTJ
Apr 30, 2024
Full time
Bid and Tender Manager - Exeter to £50,000 plus benefits, Hybrid working available Skills we are looking for: Bid and Tender Manager / Director Advertising and Media Agency Public sector and higher education specialist Preparing, co-ordinating and fulfilling new business tenders alongside the agency team Insight and strategy planning Proposalwriting includingcreativeand mediastrategy,budgeting and timing etc c.50k DOE / for right candidate Exeter(hybrid, part timeconsidered). This agency has a fabulous and long heritage in public and education sector advertising and media and regularly wins large tender based new business to add to their existing portfolio of clients.This is a brand new position created to hand over the day to day tender proposal needs to a singular individual. You will be coming on board responsible for the tender and bid process as well as the proposal writing itself working alongside the team of creatives, media and client service managers, as well as a tender admin individual who can take care of PQQs etc. To succeed in this role you will have really good experience of advertising planning across media and creative as well as previous tender fulfilment and ideally public sector experience (even better if HE too). You will be able to understand and discuss briefs, identify insights and advertising strategy and turn those in to compelling and well written pitch "stories". You will then drive forward detailed budgeted proposals working with media and creative teams and ensure the tender process is both seamless and impressive along with excellent win rates. Clients can be nationwide, although there is no need for extensive travel to prospects or attendance at pitches as the client service team is also on hand and of course much of the work is "online tender" based. This is a rare opportunity to join this agency at a mid to senior level and one that does not come round often. Plus enjoy the benefits of working and living in Exeter / Devon. Part-time alsoconsidered. Core responsibilities: Identify and research potential tender opportunities in the Education sector. Analyse relevant tender documents and understand client needs. Develop winning bid strategies and proposals with our media team Write compelling and persuasive bid content that addresses all evaluation criteria. Write compelling and persuasive case histories. Ensure proposals are compliant with all tender requirements and submission guidelines. Manage the bidding process, including timelines, budgets, and resources. Liaise with internal teams and stakeholders to ensure seamless collaboration. Present bids to clients and answer questions during the evaluation process. Track and analyse bid success rates and identify areas for improvement. Stay up-to-date with industry trends and best practices in tendering. Qualifications: Good experience in tender writing, with specific focus on Education or a related field. Proven track record of success in winning bids and securing new contracts. Excellent written and verbal communication skills, with the ability to write clearly, concisely, and persuasively. Strong analytical and research skills, with the ability to identify key information and trends. Ability to work independently and as part of a team in a fast-paced environment. Excellent time management and organisational skills. Proficiency in Microsoft Office Suite and relevant bid management software. Knowledge of the Education sector is highly desirable. The Package Salary: up to £50,000pa DOE. Part time considered. 25 days holiday (plus Bank holidays) Hybrid working - Flexible office/home Company Pension scheme (NEST) Birthday as extra day holiday To apply please send Cv and detailed experience relevant to this role. JBRP1_UKTJ
Ecommerce Operations Manager Salary: 32,000 + Bonus Location: Harrogate Excellent benefits, great working environment and career opportunities, hybrid working options, 3 days in the office Tuesday to Thursday Our client is looking for an Ecommerce Operations Manager to join their Ecommerce team. The role will involve order management and operations for predominantly Amazon but will also have some involvement in other key online marketplaces. You will be involved in processing Amazon orders across 5 key European markets, liaising with Amazon regarding forecasting and handling any issues, reporting, and analysing sales figures to provide recommendations to the wider business, assisting with monthly forecasting and looking at the route cause of any discrepancies. You will work closely with marketing and other key account management teams across the business and feeding back recommendations and findings from product launches and sales. We are looking for someone with a strong sales administration, sales order processing background, ideally within ecommerce and Amazon. You will need to have excellent communication skills, strong commercial acumen, and a problem-solving approach. Good Excel is an advantage and an analytical and data driven approach is desirable. You will need excellent attention to detail and experience in a process driven and fast paced client focused role. This is an excellent opportunity for long term career growth in a vibrant, dynamic, and fun environment. This role is that you can really put your stamp on and ideally suited to someone that enjoys being involved strategically and have input into the wider business. Duties include: Managing the orders and inventory operations Processing orders accurately Sales and demand planning - managing customer demand/ fulfilment Dealing with order queries in a timely manner through to completion Looking for continuous improvements in the sales order process from order receipt through to warehouse fulfilment and invoicing Liaising with Amazon stakeholders when supply does not meet forecasts or order volumes, problem solving and finding solutions Working with the wider business to provide monthly forecasting and annual plans including building demand forecasts Handling customer issues through to completion Requirements for the role: Strong sales order processing or sales administration experience essential Ecommerce order processing ideal Amazon Vendor Central experience desirable Forecasting or data analysis highly beneficial Good knowledge of Excel - beneficial Problem solver, strategic and strong commercial acumen essential Adaptable and able to use own initiative to find solutions Strong communication skills and ability to build relationships with Amazon and the wider team Team orientated and able to collaborate with key members of the team This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Please note: due to the volume of applicants we receive, we can't reply to every individual application. If your experience and skill set is relevant, we will be in contact within 48 hours.
Apr 30, 2024
Full time
Ecommerce Operations Manager Salary: 32,000 + Bonus Location: Harrogate Excellent benefits, great working environment and career opportunities, hybrid working options, 3 days in the office Tuesday to Thursday Our client is looking for an Ecommerce Operations Manager to join their Ecommerce team. The role will involve order management and operations for predominantly Amazon but will also have some involvement in other key online marketplaces. You will be involved in processing Amazon orders across 5 key European markets, liaising with Amazon regarding forecasting and handling any issues, reporting, and analysing sales figures to provide recommendations to the wider business, assisting with monthly forecasting and looking at the route cause of any discrepancies. You will work closely with marketing and other key account management teams across the business and feeding back recommendations and findings from product launches and sales. We are looking for someone with a strong sales administration, sales order processing background, ideally within ecommerce and Amazon. You will need to have excellent communication skills, strong commercial acumen, and a problem-solving approach. Good Excel is an advantage and an analytical and data driven approach is desirable. You will need excellent attention to detail and experience in a process driven and fast paced client focused role. This is an excellent opportunity for long term career growth in a vibrant, dynamic, and fun environment. This role is that you can really put your stamp on and ideally suited to someone that enjoys being involved strategically and have input into the wider business. Duties include: Managing the orders and inventory operations Processing orders accurately Sales and demand planning - managing customer demand/ fulfilment Dealing with order queries in a timely manner through to completion Looking for continuous improvements in the sales order process from order receipt through to warehouse fulfilment and invoicing Liaising with Amazon stakeholders when supply does not meet forecasts or order volumes, problem solving and finding solutions Working with the wider business to provide monthly forecasting and annual plans including building demand forecasts Handling customer issues through to completion Requirements for the role: Strong sales order processing or sales administration experience essential Ecommerce order processing ideal Amazon Vendor Central experience desirable Forecasting or data analysis highly beneficial Good knowledge of Excel - beneficial Problem solver, strategic and strong commercial acumen essential Adaptable and able to use own initiative to find solutions Strong communication skills and ability to build relationships with Amazon and the wider team Team orientated and able to collaborate with key members of the team This is a fantastic opportunity to join a fast growing and dynamic organisation with excellent opportunities for development and career growth. If you feel you have the required skills and experience for the role, please send through your CV asap for consideration. Please note: due to the volume of applicants we receive, we can't reply to every individual application. If your experience and skill set is relevant, we will be in contact within 48 hours.
The following content displays a map of the jobs location - London We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to: Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Private medical insurance Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want Click Here to read more about the full range of benefits we have available for our colleagues About the role At Tesco, our Data Science team focuses on modelling complex business problems and deploying data products at scale. Our work spans across multiple areas including physical stores, online, supply chain, marketing and Clubcard, where we encourage rotation amongst our Data Scientists so they can gain expertise in different subjects. We work on several domains and problem types: online, pricing, security, fulfilment, distribution, property, IoT and computer vision are just some. Our team members spend 10% of their week on learning and personal development. Multiple academic collaborations enrich the team expertise; knowledge sharing events are regular. Furthermore, we have got a great work-life balance, team days and relaxed but engaging culture. You will be responsible for This is a hands-on position where you will need to leverage your analytical mindset to find solutions to complex problems. As a Data Scientist, you will need to understand difficult business problems and prototype solutions with minimal support. Apply, modify and design algorithms and mathematical models to solve business problems on top of big data architectures (Hadoop, Spark) is a core component of the role. Our data scientists will need to be able to validate, document and present the modeling process and performances, as well as communicate complex solutions in a clear, understandable way to nonexperts. Data Scientists are also responsible for promoting data science across Tesco and promote Tesco across the external Data Science community. You will need to use your skills in computer vision and deep learning to build proof of concepts as well production solutions, making your contribution to develop and deploy Computer Vision solutions across Tesco's environment. You will have the opportunity to get grow, improve your skills while working with an expert team, as well as mentor and upskill team members. The Tesco Data Science career framework will give you the possibility to grow within the team and the company, as an individual contributor or as a manager. You will need We are looking for ambitious individuals with around one year experience in computer vision solutions. A mix of statistics and machine learning skills are also welcome. A track record in modifying and designing advanced algorithms and applying them to large real-world data sets is fundamental. An ideal candidate will have a scientific mentality with the ability to ask the right questions, as well as answer them. An advanced education degree in computer vision subjects or a higher degree in a mathematical, scientific, engineering or computer science discipline is preferable, or relevant work experience. Finally, strong programming experience in Python. The ideal candidate would have experience of the following: Deep Learning frameworks:Tensorflow and/or PyTorch Object detection models, e.g. Faster-RCNN, YOLO, EfficientDet, Nvidia models Libraries and tools: OpenCV, scikit-image, SciPy, Pandas, Docker, Git Working knowledge of image processing, and video technology Object tracking (optional) Real-time video processing (optional) About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here . We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
Apr 30, 2024
Full time
The following content displays a map of the jobs location - London We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to: Annual bonus scheme of up to 20% of base salary Holiday starting at 25 days plus a personal day (plus Bank holidays) Buy holiday salary sacrifice scheme (for salaried roles) Private medical insurance Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution Life Assurance - 5 x contractual pay 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave The right to request flexible working from your first day with us Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want Click Here to read more about the full range of benefits we have available for our colleagues About the role At Tesco, our Data Science team focuses on modelling complex business problems and deploying data products at scale. Our work spans across multiple areas including physical stores, online, supply chain, marketing and Clubcard, where we encourage rotation amongst our Data Scientists so they can gain expertise in different subjects. We work on several domains and problem types: online, pricing, security, fulfilment, distribution, property, IoT and computer vision are just some. Our team members spend 10% of their week on learning and personal development. Multiple academic collaborations enrich the team expertise; knowledge sharing events are regular. Furthermore, we have got a great work-life balance, team days and relaxed but engaging culture. You will be responsible for This is a hands-on position where you will need to leverage your analytical mindset to find solutions to complex problems. As a Data Scientist, you will need to understand difficult business problems and prototype solutions with minimal support. Apply, modify and design algorithms and mathematical models to solve business problems on top of big data architectures (Hadoop, Spark) is a core component of the role. Our data scientists will need to be able to validate, document and present the modeling process and performances, as well as communicate complex solutions in a clear, understandable way to nonexperts. Data Scientists are also responsible for promoting data science across Tesco and promote Tesco across the external Data Science community. You will need to use your skills in computer vision and deep learning to build proof of concepts as well production solutions, making your contribution to develop and deploy Computer Vision solutions across Tesco's environment. You will have the opportunity to get grow, improve your skills while working with an expert team, as well as mentor and upskill team members. The Tesco Data Science career framework will give you the possibility to grow within the team and the company, as an individual contributor or as a manager. You will need We are looking for ambitious individuals with around one year experience in computer vision solutions. A mix of statistics and machine learning skills are also welcome. A track record in modifying and designing advanced algorithms and applying them to large real-world data sets is fundamental. An ideal candidate will have a scientific mentality with the ability to ask the right questions, as well as answer them. An advanced education degree in computer vision subjects or a higher degree in a mathematical, scientific, engineering or computer science discipline is preferable, or relevant work experience. Finally, strong programming experience in Python. The ideal candidate would have experience of the following: Deep Learning frameworks:Tensorflow and/or PyTorch Object detection models, e.g. Faster-RCNN, YOLO, EfficientDet, Nvidia models Libraries and tools: OpenCV, scikit-image, SciPy, Pandas, Docker, Git Working knowledge of image processing, and video technology Object tracking (optional) Real-time video processing (optional) About us Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here . We're a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
Hi, we're Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we've fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's direct to consumer gifting destination. We really care about creating a diverse and inclusive team - so we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. ️Technology at Bloom & Wild Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day. There aresix, cross-functional, Product Engineering squads in our Engineering team, who each own their own business and architectural domain and are supported by our Platform, Architecture, Data and IT teams. Our platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We're also looking at developing new domain driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - Code Wild What you'll be doing You'll be joining the Range & Stock squad which builds one of the key functionalities for our stakeholders. The focus for the next year is to build several microservices in Ruby or Python backed by AWS. There are plenty of opportunities to bring initiatives and follow best practices of building distributed systems. Playing an active role in delivering the roadmap for your squad as a key part of our Engineering team. Collaborating with other engineers, product managers and stakeholders as you work together to scope out what to build, and how. Owning iterative feature development from ideation through to production release and ongoing maintenance, working in whichever codebases you need to. Being a part of our supportive engineering culture as you learn more, and grow your career, within Bloom & Wild Engineering. You'll work with some great technology. Our domain driven microservices written in Ruby and Python and backed by PostgreSQL, Fargate/ECS on AWS. Microservices communicate with our main backend Ruby platform. You will bring energy and positivity to the role, looking for opportunities to mentor teammates and improve engineering standards. You'll love this role if you (What excites us) Have detailed knowledge of Ruby on Rails and/or Python in a production environment and experience of test-driven development. You will also have experience of good CI/CD and observability practices. Have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services. Have experience working with RESTful APIs and ideally you will have built new ones, used version control tools such as GitHub, CI/CD tools, and testing tools like RSpec or similar. Be able to get going quickly, understand complex systems and also be able to communicate with non-technical team members. Be experienced in breaking down complex requirements into thin slices for development and estimating the size of work in complexity. Care about the Product you're building. You're thinking about user experience and want to bring value to customers and stakeholders as soon as possible. It would be great if you also . Have experience mentoring more junior team members Have experience with front end technologies such as React or Angular These are some of the skills and experience we think will enable success in this role, but please don't worry if you are missing some of these. We're committed to building a team made up of different strengths, skills and experiences, so if you're excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we'd love to hear from you. (some of) The good stuff To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you - Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options - Enhanced family leave policy and a workplace nursery scheme - 1 day per year to volunteer on a project that's close to your heart Time off -25 days' holiday + your birthday and bank holidays each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar - Option to buy an extra 5 days' holiday each year Health and wellbeing - Health cash plan through Simplyhealth - Company pension scheme - Mental health support through Open Up, including access to online therapy sessions - Allies and champions groups - Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week - Cycle to work scheme - Our office kitchen is stocked with drinks and snacks to keep you going - Financial wellbeing support through Bippit - Electric car scheme Growth & Development - A flexible training framework for every stage of your career development through our Bloom & Learn programme - Access to the Goodhabitz learning platform - Mentee and mentor opportunities with our external partners, such as The Women's Association and Mentoring for Growth run by Future FoundersInternal & external Speaker Sessions on a variety of different inspirational topics Moments that matter - Social & wellbeing monthly calendar - Summer and End of Year events, team lunches and post-peak celebrations - Irresistible discounts on our products, blooms & subscriptions! Belonging at Bloom & Wild - We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. Getting hired We'll do everything we can to make sure your interview experience with us is a good one. It's a 2-way process, and we're keen to answer all of the questions you may have, so that you can be sure (and excited!) that we'll be the right place for you. Apply below (it takes 2 minutes!) - Chat with Billy, our Senior Talent Manager for tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - Interview with Tania, one of our Engineering Managers, to get to know you and your previous experience better. We'll also discuss the role and the team in more detail. - A choice between a task home task or a paired technical test and interview with some of the engineers that you'd work with day to day. - A final chat with our product managers to understand your product vision and understand your alignment with our values We believe in leading change for good, so if there's anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience.
Apr 28, 2024
Full time
Hi, we're Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we've fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's direct to consumer gifting destination. We really care about creating a diverse and inclusive team - so we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. ️Technology at Bloom & Wild Our Technology team of over 60 people sits right at the heart of our business. We build and maintain the solutions that power e-commerce, production and fulfilment, enabling our brands to delight our customers every day. There aresix, cross-functional, Product Engineering squads in our Engineering team, who each own their own business and architectural domain and are supported by our Platform, Architecture, Data and IT teams. Our platform uses technologies including Ruby and Rails and Python/ React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We're also looking at developing new domain driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - Code Wild What you'll be doing You'll be joining the Range & Stock squad which builds one of the key functionalities for our stakeholders. The focus for the next year is to build several microservices in Ruby or Python backed by AWS. There are plenty of opportunities to bring initiatives and follow best practices of building distributed systems. Playing an active role in delivering the roadmap for your squad as a key part of our Engineering team. Collaborating with other engineers, product managers and stakeholders as you work together to scope out what to build, and how. Owning iterative feature development from ideation through to production release and ongoing maintenance, working in whichever codebases you need to. Being a part of our supportive engineering culture as you learn more, and grow your career, within Bloom & Wild Engineering. You'll work with some great technology. Our domain driven microservices written in Ruby and Python and backed by PostgreSQL, Fargate/ECS on AWS. Microservices communicate with our main backend Ruby platform. You will bring energy and positivity to the role, looking for opportunities to mentor teammates and improve engineering standards. You'll love this role if you (What excites us) Have detailed knowledge of Ruby on Rails and/or Python in a production environment and experience of test-driven development. You will also have experience of good CI/CD and observability practices. Have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services. Have experience working with RESTful APIs and ideally you will have built new ones, used version control tools such as GitHub, CI/CD tools, and testing tools like RSpec or similar. Be able to get going quickly, understand complex systems and also be able to communicate with non-technical team members. Be experienced in breaking down complex requirements into thin slices for development and estimating the size of work in complexity. Care about the Product you're building. You're thinking about user experience and want to bring value to customers and stakeholders as soon as possible. It would be great if you also . Have experience mentoring more junior team members Have experience with front end technologies such as React or Angular These are some of the skills and experience we think will enable success in this role, but please don't worry if you are missing some of these. We're committed to building a team made up of different strengths, skills and experiences, so if you're excited about our values, passionate about what you do and would like to join us in doing things more thoughtfully, we'd love to hear from you. (some of) The good stuff To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you - Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options - Enhanced family leave policy and a workplace nursery scheme - 1 day per year to volunteer on a project that's close to your heart Time off -25 days' holiday + your birthday and bank holidays each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar - Option to buy an extra 5 days' holiday each year Health and wellbeing - Health cash plan through Simplyhealth - Company pension scheme - Mental health support through Open Up, including access to online therapy sessions - Allies and champions groups - Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week - Cycle to work scheme - Our office kitchen is stocked with drinks and snacks to keep you going - Financial wellbeing support through Bippit - Electric car scheme Growth & Development - A flexible training framework for every stage of your career development through our Bloom & Learn programme - Access to the Goodhabitz learning platform - Mentee and mentor opportunities with our external partners, such as The Women's Association and Mentoring for Growth run by Future FoundersInternal & external Speaker Sessions on a variety of different inspirational topics Moments that matter - Social & wellbeing monthly calendar - Summer and End of Year events, team lunches and post-peak celebrations - Irresistible discounts on our products, blooms & subscriptions! Belonging at Bloom & Wild - We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. Getting hired We'll do everything we can to make sure your interview experience with us is a good one. It's a 2-way process, and we're keen to answer all of the questions you may have, so that you can be sure (and excited!) that we'll be the right place for you. Apply below (it takes 2 minutes!) - Chat with Billy, our Senior Talent Manager for tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - Interview with Tania, one of our Engineering Managers, to get to know you and your previous experience better. We'll also discuss the role and the team in more detail. - A choice between a task home task or a paired technical test and interview with some of the engineers that you'd work with day to day. - A final chat with our product managers to understand your product vision and understand your alignment with our values We believe in leading change for good, so if there's anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience.
Jisc is looking for a Group Internal Audit Manager to join our team on a full-time, permanent basis. This role is Hybrid with the flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park). In return, you will receive a competitive salary from £60,000 per annum negotiable depending on experience About Us: Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: Are you able to competently design and implement ongoing Audit programmes, with a view to focusing on overall risk management within an organisation, whilst supporting all internal audit work? If so, this role will be ideal for you. As Group Internal Audit Manager , you will be a part of the Office of the Chief Executive and accountable for the delivery of a high performing internal audit function. The scope of activities includes all operations across all directorates, and the audits performed cover operational process, financial processes and key business projects. Each year, a programme of audits will be drawn up with management and agreed. Responsibilities as our Group Internal Audit Manager: Working with all directorates in Jisc to develop an internal audit plan which covers Jisc's main areas of risk Delivering audit reports with recommendations which are practical, address control weakness and are agreed by management Conducting investigations into whistleblowing concerns and allegations of fraud and irregularities Reporting regularly to A&RCM (Audit and Risk Committee) and delivering an annual report on the adequacy and effectiveness of Jisc's internal controls and processes Line managing the internal auditor What we're looking for in our Group Internal Audit Manager: Excellent experience of developing annual audit plans, and performing risk-based audits in operational and financial areas In-depth knowledge and understanding of Risk and controls frameworks to mitigate risks whilst remaining commercial Previous experience of working at a senior level in an internal audit function, demonstrating a strong financial and commercial acumen A track record of leading a team, ideally within an internal audit function Extensive knowledge of current auditing techniques, internal audit standards, fraud awareness and professional ethical standards Knowledge of enterprise risk management, risks and controls. Problem solving skills to analyse operational, financial and non-financial information. Excellent communication skills and the ability to write and present reports to management and non-executives identifying improvements in controls and processes Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work at Jisc: At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. What can we offer you as our Group Internal Audit Manager? Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas A generous pension scheme A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks A generous budget to support you with external learning and Continuous professional development Allocated allowance of up to £250 to equip your home office A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning Mental health first aid trained staff and supportive environment Financial well-being support The opportunity to donate to charity tax-free with our Payroll Giving benefit A wide range of discounts from retailers and big-name high-street stores Cycle to work scheme Employee recognition awards and travel loans Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech If you have the skills and experience, we require for this role and are looking for a new challenge then please click 'apply' today to be forwarded to our online recruitment portal and become our new Group Internal Audit Manager. Thank you for your interest in Jisc.
Apr 26, 2024
Full time
Jisc is looking for a Group Internal Audit Manager to join our team on a full-time, permanent basis. This role is Hybrid with the flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park). In return, you will receive a competitive salary from £60,000 per annum negotiable depending on experience About Us: Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: Are you able to competently design and implement ongoing Audit programmes, with a view to focusing on overall risk management within an organisation, whilst supporting all internal audit work? If so, this role will be ideal for you. As Group Internal Audit Manager , you will be a part of the Office of the Chief Executive and accountable for the delivery of a high performing internal audit function. The scope of activities includes all operations across all directorates, and the audits performed cover operational process, financial processes and key business projects. Each year, a programme of audits will be drawn up with management and agreed. Responsibilities as our Group Internal Audit Manager: Working with all directorates in Jisc to develop an internal audit plan which covers Jisc's main areas of risk Delivering audit reports with recommendations which are practical, address control weakness and are agreed by management Conducting investigations into whistleblowing concerns and allegations of fraud and irregularities Reporting regularly to A&RCM (Audit and Risk Committee) and delivering an annual report on the adequacy and effectiveness of Jisc's internal controls and processes Line managing the internal auditor What we're looking for in our Group Internal Audit Manager: Excellent experience of developing annual audit plans, and performing risk-based audits in operational and financial areas In-depth knowledge and understanding of Risk and controls frameworks to mitigate risks whilst remaining commercial Previous experience of working at a senior level in an internal audit function, demonstrating a strong financial and commercial acumen A track record of leading a team, ideally within an internal audit function Extensive knowledge of current auditing techniques, internal audit standards, fraud awareness and professional ethical standards Knowledge of enterprise risk management, risks and controls. Problem solving skills to analyse operational, financial and non-financial information. Excellent communication skills and the ability to write and present reports to management and non-executives identifying improvements in controls and processes Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work at Jisc: At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. What can we offer you as our Group Internal Audit Manager? Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas A generous pension scheme A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks A generous budget to support you with external learning and Continuous professional development Allocated allowance of up to £250 to equip your home office A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning Mental health first aid trained staff and supportive environment Financial well-being support The opportunity to donate to charity tax-free with our Payroll Giving benefit A wide range of discounts from retailers and big-name high-street stores Cycle to work scheme Employee recognition awards and travel loans Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech If you have the skills and experience, we require for this role and are looking for a new challenge then please click 'apply' today to be forwarded to our online recruitment portal and become our new Group Internal Audit Manager. Thank you for your interest in Jisc.
Department for Business and Trade Office for Product Safety and Standards (OPSS) Enforcement Managers Grade 7 Salary: National: £53,560 - £60,118, London: £57,026 - £63,481 Ensuring product enforcement is one step ahead of fast-evolving business practices. The challenge Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency. Here at the Office for Product Safety and Standards (OPSS), our goal is to be a trusted regulator for the UK. Our Online and Supply Chain Enforcement Team regulates the full supply chain, from ports and borders through to online marketplaces, fulfilment houses and third-party sellers. We are responsible for ensuring that shopping online is as safe as shopping on the high street. We now have opportunities across three enforcement teams. Adopting a variety of innovative approaches and interventions to regulation and enforcement, all teams offer diverse, fast-paced work. About the roles Ports & Borders prevents unsafe and non-compliant products entering the UK supply chain. Work can include deployments at ports, monitoring fulfilment centres and inland activity, and targeting resources to deal with prolific offenders. Our latest activity is preventing unsafe and non-compliant ebikes, escooters and conversion kits entering the UK supply chain. Online Enforcement selects and test-purchases high-risk products which are being sold online. We get non-compliant products removed from sale and monitor how well online marketplaces are fulfilling their obligations. Incidents and Investigations leads on high-profile product safety cases, and also deals with nationally declared product safety incidents. We take immediate corrective action to protect people and places, and carry out detailed investigations to determine appropriate enforcement action or sanctions. Whatever team you join, you will play an important role in building our reputation by improving transparency and accountability to the businesses we regulate and the citizens we serve. You will take the lead on investigations and compliance activities, and manage a range of programme and project-based enforcement activities. You can expect to work with a range of partners including local authorities, Border Force and HMRC. About you Creative, adaptable and team-focused, you're likely to have a proven aptitude for contributing to innovative regulatory approaches and responding to changes in legislation or shifts in regulatory priorities. Communication skills are important as you will combine team management responsibilities with building and maintaining strong relationships, both internally and externally. You'll be ready to balance a varied and fast-moving workload. Benefits We offer a range of benefits including a generous leave allowance, flexible working options, learning and development tailored to your role, and a Civil Service pension. Please state in your application which role, or roles, you wish to be considered for. Apply before 11:55 pm on Sunday 19th May 2024
Apr 26, 2024
Full time
Department for Business and Trade Office for Product Safety and Standards (OPSS) Enforcement Managers Grade 7 Salary: National: £53,560 - £60,118, London: £57,026 - £63,481 Ensuring product enforcement is one step ahead of fast-evolving business practices. The challenge Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency. Here at the Office for Product Safety and Standards (OPSS), our goal is to be a trusted regulator for the UK. Our Online and Supply Chain Enforcement Team regulates the full supply chain, from ports and borders through to online marketplaces, fulfilment houses and third-party sellers. We are responsible for ensuring that shopping online is as safe as shopping on the high street. We now have opportunities across three enforcement teams. Adopting a variety of innovative approaches and interventions to regulation and enforcement, all teams offer diverse, fast-paced work. About the roles Ports & Borders prevents unsafe and non-compliant products entering the UK supply chain. Work can include deployments at ports, monitoring fulfilment centres and inland activity, and targeting resources to deal with prolific offenders. Our latest activity is preventing unsafe and non-compliant ebikes, escooters and conversion kits entering the UK supply chain. Online Enforcement selects and test-purchases high-risk products which are being sold online. We get non-compliant products removed from sale and monitor how well online marketplaces are fulfilling their obligations. Incidents and Investigations leads on high-profile product safety cases, and also deals with nationally declared product safety incidents. We take immediate corrective action to protect people and places, and carry out detailed investigations to determine appropriate enforcement action or sanctions. Whatever team you join, you will play an important role in building our reputation by improving transparency and accountability to the businesses we regulate and the citizens we serve. You will take the lead on investigations and compliance activities, and manage a range of programme and project-based enforcement activities. You can expect to work with a range of partners including local authorities, Border Force and HMRC. About you Creative, adaptable and team-focused, you're likely to have a proven aptitude for contributing to innovative regulatory approaches and responding to changes in legislation or shifts in regulatory priorities. Communication skills are important as you will combine team management responsibilities with building and maintaining strong relationships, both internally and externally. You'll be ready to balance a varied and fast-moving workload. Benefits We offer a range of benefits including a generous leave allowance, flexible working options, learning and development tailored to your role, and a Civil Service pension. Please state in your application which role, or roles, you wish to be considered for. Apply before 11:55 pm on Sunday 19th May 2024
Meridian Business Support
Aylesbury, Buckinghamshire
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
Apr 26, 2024
Full time
We are looking for a Warehouse Shift Manager to join our Flag-Ship Distribution Hub in Aston Clinton, Aylesbury (HP22). Why you should work for us Competitive Salary + Participation in a bonus scheme Monday to Friday Shift Pattern with no Bank Holiday working ! 08:00 - 17:00 Shift Times 25 Days Holiday + your birthday day off after 1 years service Pension scheme & Life assurance Great training opportunities & progression options Fantastic On-site Facilities with Free On-site Parking You will take ownership of the day-to-day operations, From setting out clear focus in your morning huddle to Planning your teamto d rive fulfilment rates. Alongside the day to day KPI's and order fulfilment you willprovide training & coaching to ensure service level targets are achieved and you are motivate your team to achieve distribution greatness.Ideally you will need to come from a Production/warehouse/distribution background , have solid experience of management of both permanent & temporary workforce , strong understanding of Health and Safety & systems would be an advantage. Warehouse Shift Manager: The Role: Plan and execute operational activities ensuring dispatches for customer & stores are managed effectively. Develop & manage relationships with internal customers and 3rd parties to ensure high levels of service. Motivate & develop staff to achieve objectives and comply with policies and procedures and managing performance shortfalls. Control and monitor costs within area of responsibility Utilise RF & HHT capabilities within the system to improve stock placement, accuracy, and throughput efficiency. Ensure shift KPIs are met and provide weekly/monthly reports. Practice and use lean principles to improve processes and remove non-value-added activities. Ensure site security measures are enforced with staff and housekeeping standards, are met and maintained in line with Health & Safety and Quality Warehouse Shift Manager: The Person Solid Knowledge of Health & Safety, environmental and/or quality standard within a distribution environment. Demonstrable experience of running warehouse operations, and managing staff with ability to sustain, motivate and develop. Knowledge of Warehouse Management System (WMS) function (M3 advantageous) Awareness and/or skills in lean techniques; practicable improvements to workflow, work processes and efficiency Effective communicator with a good standard of English (spoken + written) and numeracy. Ability to analyse data and deliver a high degree of accuracy Previous experience of inventory control PLEASE APPLY ONLINE TODAY and a member of our team will be in contact Would suit: Warehouse manager, Shift manager, distribution manager, shift leader, warehouse shift leader, Production manager, production leader, production shift manager. Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.
Brand Manager - Mental Health - Hertfordshire Our client, a new entry into the UK market, are an independent, owner-managed family company who see themselves not only as a reliable partner and fair employer, but also as a dynamic engine of medical advancement. Today, they supply their products throughout Europe - and are active in almost 50 other countries. As part of their expansion into the UK, they are now seeking a talented Brand Manager who will be accountable for the development of the marketing plan for assigned brands, identifying CSF's and recommending appropriate strategies and tactics. Along with the Sales and Marketing Director Rx/Country Manager you will develop and implement the marketing campaign to achieve both short and long-term business goals, with the objective of maximising sales and profits of the assigned brand(s). Other responsibilities will include: Facilitate a team approach to the development and approval of marketing materials in order to execute brand strategy Develop and ensure fulfilment of appropriate branding and support materials Support the Sales and Marketing Director Rx/Country Manager in sales force engagement, contributing to the delivery of national sales conferences and events where necessary Represent where required in its dealings with customers, outside agencies etc You will have a high-level understanding of the NHS environment and be able to formulate insight as well as spot (commercial) opportunity when it presents, identifying solutions that meet the needs of the business. Essential skills required: ABPI qualified Proven success in a marketing role from within the UK Pharmaceutical industry Excellent planning, organisational and communication skills A thorough understanding of the NHS Strong teamwork skills Previous experience in the Mental Health arena is desired although not prerequisite A market leading salary and benefits package will be offered. Please apply online or contact CHASE for further information on Reference number: 32510
Sep 23, 2022
Full time
Brand Manager - Mental Health - Hertfordshire Our client, a new entry into the UK market, are an independent, owner-managed family company who see themselves not only as a reliable partner and fair employer, but also as a dynamic engine of medical advancement. Today, they supply their products throughout Europe - and are active in almost 50 other countries. As part of their expansion into the UK, they are now seeking a talented Brand Manager who will be accountable for the development of the marketing plan for assigned brands, identifying CSF's and recommending appropriate strategies and tactics. Along with the Sales and Marketing Director Rx/Country Manager you will develop and implement the marketing campaign to achieve both short and long-term business goals, with the objective of maximising sales and profits of the assigned brand(s). Other responsibilities will include: Facilitate a team approach to the development and approval of marketing materials in order to execute brand strategy Develop and ensure fulfilment of appropriate branding and support materials Support the Sales and Marketing Director Rx/Country Manager in sales force engagement, contributing to the delivery of national sales conferences and events where necessary Represent where required in its dealings with customers, outside agencies etc You will have a high-level understanding of the NHS environment and be able to formulate insight as well as spot (commercial) opportunity when it presents, identifying solutions that meet the needs of the business. Essential skills required: ABPI qualified Proven success in a marketing role from within the UK Pharmaceutical industry Excellent planning, organisational and communication skills A thorough understanding of the NHS Strong teamwork skills Previous experience in the Mental Health arena is desired although not prerequisite A market leading salary and benefits package will be offered. Please apply online or contact CHASE for further information on Reference number: 32510
Operations ManagerJob ID: Amazon UK Services Ltd.Job summary Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. Business area: Operations - Fulfilment Centre Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. The Operations Teams in our Fulfilment Centres are responsible for teams controlling the vast range of fast-paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it. Role: Operations Manager The role of Operations Manager is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the Fulfilment Centre. You will report to the Senior Operations Manager and you will be directly responsible for a team of Area Managers and their direct reports. As well as motivating them to do their best, it will be down to you to plan and resource everything effectively to handle the peak season. As an Operations Manager, you will also lead on numerous improvement projects (KAIZEN) aimed at streamlining activities while driving up performance and quality. Taking part in site, regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions. You will be given a real opportunity to shape your area with ideas that could be rolled out across the Amazon network. Whatever you focus on, it will be aimed at ensuring service excellence whilst continuously improving our processes. Responsibilities: You will play a critical role in the management, control and direction of either Outbound, Inbound or Reverse Logistics area of Operations within our Fulfilment Centre. The extent of your duties will include: Maintain health and safety standards within area and promote a positive health and safety culture on site. Lead, motivate and support a large team within a time-sensitive and demanding environment. This will include the setup and implementation of career development plans for all direct reports. Be a Subject-Matter Expert on larger processes and activities within the fulfilment centres, 5s audits, alignment with Standard Work procedures across the network. Management of the timely data collection to update operations metrics on an hourly basis, in an inventory control and systems environment, to achieve productivity targets, reduce cost per unit, eliminate errors and thus deliver excellent customer service. Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) on staffing plans, schedules and performance levels to enable the Fulfilment Centre and the broader Operations network to attain Amazon's Business Plan. Implement change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network. Drive continuous process improvement and make our customer experience better than ever. Basic qualification You hold a degree in logistics, business administration, or in a related field Have experience in leading large and diverse teams. Have excellent communication skills, both verbal and written. Be competent in two or more production or supply chain areas, with an impressive track-record in a similar fast- paced logistics, distribution, manufacturing or engineering environment. Be passionate about achieving results and driving production through efficiency and process improvement. Possess the ability to manage detail, establish root cause and be able to extract and analyse data. Must be able to demonstrate effective problem-solving and analytical capability. Thrive on change, inclined to operate with flexibility and commit the time required to get the job done. Work shifts, including weekends, in an operational 7/365 environment. Willing to relocate if necessary. Preferred qualification Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Working hours: This is a shift-based role that can cover night shift or day shift as well as weekends. This is a standard UK CF FC "core shift" role. BASIC QUALIFICATIONSBasic qualification You hold a degree in logistics, business administration, or in a related field Have experience in leading large and diverse teams. Have excellent communication skills, both verbal and written. Be competent in two or more production or supply chain areas, with an impressive track-record in a similar fast- paced logistics, distribution, manufacturing or engineering environment. Be passionate about achieving results and driving production through efficiency and process improvement. Possess the ability to manage detail, establish root cause and be able to extract and analyse data. Must be able to demonstrate effective problem-solving and analytical capability. Thrive on change, inclined to operate with flexibility and commit the time required to get the job done. Work shifts, including weekends, in an operational 7/365 environment. Willing to relocate if necessary. Preferred qualification Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. PREFERRED QUALIFICATIONSPreferred qualification Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Sep 23, 2022
Full time
Operations ManagerJob ID: Amazon UK Services Ltd.Job summary Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. Business area: Operations - Fulfilment Centre Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. The Operations Teams in our Fulfilment Centres are responsible for teams controlling the vast range of fast-paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it. Role: Operations Manager The role of Operations Manager is a critical position and delivers huge impact both on the customer experience and on bottom line performance within the Fulfilment Centre. You will report to the Senior Operations Manager and you will be directly responsible for a team of Area Managers and their direct reports. As well as motivating them to do their best, it will be down to you to plan and resource everything effectively to handle the peak season. As an Operations Manager, you will also lead on numerous improvement projects (KAIZEN) aimed at streamlining activities while driving up performance and quality. Taking part in site, regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions. You will be given a real opportunity to shape your area with ideas that could be rolled out across the Amazon network. Whatever you focus on, it will be aimed at ensuring service excellence whilst continuously improving our processes. Responsibilities: You will play a critical role in the management, control and direction of either Outbound, Inbound or Reverse Logistics area of Operations within our Fulfilment Centre. The extent of your duties will include: Maintain health and safety standards within area and promote a positive health and safety culture on site. Lead, motivate and support a large team within a time-sensitive and demanding environment. This will include the setup and implementation of career development plans for all direct reports. Be a Subject-Matter Expert on larger processes and activities within the fulfilment centres, 5s audits, alignment with Standard Work procedures across the network. Management of the timely data collection to update operations metrics on an hourly basis, in an inventory control and systems environment, to achieve productivity targets, reduce cost per unit, eliminate errors and thus deliver excellent customer service. Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) on staffing plans, schedules and performance levels to enable the Fulfilment Centre and the broader Operations network to attain Amazon's Business Plan. Implement change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network. Drive continuous process improvement and make our customer experience better than ever. Basic qualification You hold a degree in logistics, business administration, or in a related field Have experience in leading large and diverse teams. Have excellent communication skills, both verbal and written. Be competent in two or more production or supply chain areas, with an impressive track-record in a similar fast- paced logistics, distribution, manufacturing or engineering environment. Be passionate about achieving results and driving production through efficiency and process improvement. Possess the ability to manage detail, establish root cause and be able to extract and analyse data. Must be able to demonstrate effective problem-solving and analytical capability. Thrive on change, inclined to operate with flexibility and commit the time required to get the job done. Work shifts, including weekends, in an operational 7/365 environment. Willing to relocate if necessary. Preferred qualification Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Working hours: This is a shift-based role that can cover night shift or day shift as well as weekends. This is a standard UK CF FC "core shift" role. BASIC QUALIFICATIONSBasic qualification You hold a degree in logistics, business administration, or in a related field Have experience in leading large and diverse teams. Have excellent communication skills, both verbal and written. Be competent in two or more production or supply chain areas, with an impressive track-record in a similar fast- paced logistics, distribution, manufacturing or engineering environment. Be passionate about achieving results and driving production through efficiency and process improvement. Possess the ability to manage detail, establish root cause and be able to extract and analyse data. Must be able to demonstrate effective problem-solving and analytical capability. Thrive on change, inclined to operate with flexibility and commit the time required to get the job done. Work shifts, including weekends, in an operational 7/365 environment. Willing to relocate if necessary. Preferred qualification Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. PREFERRED QUALIFICATIONSPreferred qualification Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Juice is proud to be partnering with a recognised national charity based in Bath, in their search for a talented Individual giving Officer to join the team. Our client want to become a campaigning charity and reposition themselves as a key influencer on the national stage. The Role Reporting to the Supporter Engagement Manager, the Individual Giving Officer supports the planning, development and implementation of the Individual Giving programme to enable the charity to help people with, or at risk. This includes the day-to-day management of fundraising campaigns across acquisition, retention, Weekly Lottery and legacy, plus stewardship, through channels such as direct mail and digital. Duties and responsibilities Support the relevant manager to deliver targeted campaigns to maximise value and engagement among new and existing supporters Brief external suppliers to produce campaign material, ensuring they are accurate, on-brand and delivered on time and to budget Liaise with internal stakeholders to collate campaign content, including case studies, statistics and images Produce and proof-read copy when required Coordinate the lottery programme, including supplier liaison and submission of Gambling Commission reports Support the delivery of supporter engagement events (in-person and online) Work with the relevant managers to establish and manage the mid-level donor programme Project manage Christmas card offering, including order processing and fulfilment, maintenance of web pages and supplier management Project manage delivery of the legacy marketing programme to include stewardship and cultivation events. Identify opportunities to grow the pledger base Work with the relevant manager to develop, manage and grow in-memory and in celebration income With the Supporter Engagement Manager, develop then manage the agreed budget, and undertake regular reporting on income and expenditure Track campaign performance and make recommendations for improvements to future campaigns based on insights gained Work with the CRM Manager to ensure accurate records are maintained Manage the donation thanking process and maintain the portfolio of thank-you letters Proactively identify opportunities to work with other areas of fundraising and other operational colleagues to help build the supporter base to increase engagement and lifetime value Keep abreast of changes to in relevant regulation, legislation and the external environment (to include the Gambling Commission and Fundraising Regulator) Undertake any other tasks reasonably required by the team About you Excellent organisation skills, able to manage multiple projects to tight deadlines Excellent interpersonal and communication skills, both written and verbal Strong attention to detail Numerate, able to produce and interpret campaign analysis and support on budget management A self-starter, able to work on their own initiative Committed to delivering high standards of customer service Role requires a Data Barring Service Disclosure (DBS Desirable Experience of managing direct marketing campaigns on a day-to-day basis Experience co-ordinating digital marketing campaigns and supporter journeys Experience of using CRM databases Experience of supporter administration Experience of copywriting for a range of audience Benefits Competitive pension, holiday entitlement, continuous professional development investment, life assurance, Employee Assistance Programme, Shopping Discounts, Cycle to Work Scheme. 20% office mix. Please apply today to be considered.
Feb 23, 2022
Full time
Juice is proud to be partnering with a recognised national charity based in Bath, in their search for a talented Individual giving Officer to join the team. Our client want to become a campaigning charity and reposition themselves as a key influencer on the national stage. The Role Reporting to the Supporter Engagement Manager, the Individual Giving Officer supports the planning, development and implementation of the Individual Giving programme to enable the charity to help people with, or at risk. This includes the day-to-day management of fundraising campaigns across acquisition, retention, Weekly Lottery and legacy, plus stewardship, through channels such as direct mail and digital. Duties and responsibilities Support the relevant manager to deliver targeted campaigns to maximise value and engagement among new and existing supporters Brief external suppliers to produce campaign material, ensuring they are accurate, on-brand and delivered on time and to budget Liaise with internal stakeholders to collate campaign content, including case studies, statistics and images Produce and proof-read copy when required Coordinate the lottery programme, including supplier liaison and submission of Gambling Commission reports Support the delivery of supporter engagement events (in-person and online) Work with the relevant managers to establish and manage the mid-level donor programme Project manage Christmas card offering, including order processing and fulfilment, maintenance of web pages and supplier management Project manage delivery of the legacy marketing programme to include stewardship and cultivation events. Identify opportunities to grow the pledger base Work with the relevant manager to develop, manage and grow in-memory and in celebration income With the Supporter Engagement Manager, develop then manage the agreed budget, and undertake regular reporting on income and expenditure Track campaign performance and make recommendations for improvements to future campaigns based on insights gained Work with the CRM Manager to ensure accurate records are maintained Manage the donation thanking process and maintain the portfolio of thank-you letters Proactively identify opportunities to work with other areas of fundraising and other operational colleagues to help build the supporter base to increase engagement and lifetime value Keep abreast of changes to in relevant regulation, legislation and the external environment (to include the Gambling Commission and Fundraising Regulator) Undertake any other tasks reasonably required by the team About you Excellent organisation skills, able to manage multiple projects to tight deadlines Excellent interpersonal and communication skills, both written and verbal Strong attention to detail Numerate, able to produce and interpret campaign analysis and support on budget management A self-starter, able to work on their own initiative Committed to delivering high standards of customer service Role requires a Data Barring Service Disclosure (DBS Desirable Experience of managing direct marketing campaigns on a day-to-day basis Experience co-ordinating digital marketing campaigns and supporter journeys Experience of using CRM databases Experience of supporter administration Experience of copywriting for a range of audience Benefits Competitive pension, holiday entitlement, continuous professional development investment, life assurance, Employee Assistance Programme, Shopping Discounts, Cycle to Work Scheme. 20% office mix. Please apply today to be considered.
We are Global We're proud to be one of the world's leading media and entertainment groups. Whether it be on-air, via global player or through our outdoor advertising, we entertain and reach over 50 million individuals across the UK every week. Across our entire business, we're committed to making more moments that matter for our audiences, customers and for each other. And every moment matters…the small, the big and everything in between. We couldn't do any of it without our talented, passionate Globallers. Everything we do is driven by our culture and the talented people who make it happen. Here at Global, we have a saying…it's all about how you make people feel. It's our company ethos, our guiding belief and it's so much more than words. It's the vibe you get when you walk into one of our offices, it's what keeps us honest and true to who we are, and above all, it's the reason we all love to work here. Job Description Description Brand Experience Manager Reporting of the Role This role reports to the Group Brand Experience Manager. Overview of job As one of Global's Brand Experience Managers, you will work alongside the Group Brand Experience Managers to come up with creative event concepts, respond to briefs and implement multi-channel partnership campaigns. Success in this role requires immaculate client service and event project management skills to ensure Global builds long-term client relationships and partnerships that encourage continued investment into our brands and platforms. You will be working on multiple projects that are diverse in nature, so the ideal candidate will have a strong track record of delivering this type of work. Experience of live events, experiential and working onsite is desirable, along with a passion for events and/or experiential! 3 best things about the job An exciting opportunity for a dynamic, campaign sales, operations & delivery person to be part of the team to help evolve & deliver Global's Brand Experience opportunity. Representing some of the UK's most exciting media brands & Outdoor portfolio! You will be part of the team who is responsible for the account delivery of a portfolio of brand partnerships. Measures of success: In the first few months, you would have: Taken ownership for implementing all elements of booked event campaigns in collaboration with internal teams and external agencies and clients Collaborating closely with Global's Events team and external Production agencies on brand deliverables, timelines and on-site execution plans and working with them on alternative options as we navigate COVID-19 and knock-on effects in the live event space. Supported and worked with Partnership Managers to respond to reactive and proactive briefs to include proposals including collateral, viable concepts, media plans and topline budgets for pitches Worked alongside Partnerships, Experiential team and Outdoor Creative Solutions Account Managers to develop and implement joint proposals for Brand Experience solutions and ideas for clients Joined brainstorms to help represent Brand Experience creative ideas & bespoke integration activation ideas Established and maintained effective internal communication to ensure you are best placed to provide expert knowledge on our propositions Responsibilities of the role Delivery: Producing and managing an implementation timeline and status documents that outline all assets required and deadlines for the campaign to go live Managing regular partner/client calls and meetings Managing budgets including full reconciliation with profit/loss and invoicing/billing/payment schedules Working with external agencies and clients to get event and experiential assets created and approved Co-ordination of Global and/or external talent If campaign includes wider Global media, working with relevant Global teams to ensure activity dovetails and is delivered as per contract Liaising with Global design, video & digital teams to deliver all online, mobile, social & digital assets in accordance with an agreed implementation timeline Liaising with Branded Content and the Global events team to ensure all elements of the campaign are communicated accurately to producers & presenters by writing clear implementation documents and instruction Sourcing prizes for promotions and managing all winner liaison to ensure fulfilment On-site management of campaign deliverables, logistics and client/external agencies Creating post campaign reports to summarise all activity that has been delivered, learning's and recommended future activity including proactively presenting renewal plans. Sales & Planning: Help drive new business conversations through identifying potential new clients/agencies and building relationships Work with internal teams to understand development of any new live properties and consider how they can be commercialised Create Brand Experience pitch proposals including live, experiential & media campaigns. Pitch to traditional experiential and live marketing agencies & client-direct. Support growth of department revenue and overall company targets Planning and costing multi-faceted event campaigns using the relevant Global planning tools where applicable and working closely with other specialist teams both internal (Marketing, Programming, Talent, Digital Content, Partnerships, Event Production, Mobile & Commercial video) and/or external agencies to produce campaign budget forecasts based on pre-agreed deliverables Innovations: Work pro-actively with your team to share new ideas and initiatives within the Live space and to deliver creativity and innovation on all projects. What you will need: An understanding of Commercial Partnerships within a media and events landscape including Brand Experience activations Problem solving: highly skilled at problem solving and achieving mutually beneficial solutions, often in highly pressurised situations with many moving variables; Time Management: effective time management and planning with the ability to set & maintain deadlines across multiple projects at any given time & Attention to detail: your work reflects your detail-oriented nature, from contracts to campaign schematics Budget Management, including ownership of full P&L and reconciliation Interpersonal skills: effectively communicating, building rapport and relating to partners at all levels. Ability to stay calm under pressure and maintain a level-headed demeanour Creative thinking: ability to problem solve and develop new ideas. Negotiation: able to influence and manage people effectively Continuous learning: taking initiatives in learning and implementing new concepts and ideas Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global
Nov 04, 2021
Full time
We are Global We're proud to be one of the world's leading media and entertainment groups. Whether it be on-air, via global player or through our outdoor advertising, we entertain and reach over 50 million individuals across the UK every week. Across our entire business, we're committed to making more moments that matter for our audiences, customers and for each other. And every moment matters…the small, the big and everything in between. We couldn't do any of it without our talented, passionate Globallers. Everything we do is driven by our culture and the talented people who make it happen. Here at Global, we have a saying…it's all about how you make people feel. It's our company ethos, our guiding belief and it's so much more than words. It's the vibe you get when you walk into one of our offices, it's what keeps us honest and true to who we are, and above all, it's the reason we all love to work here. Job Description Description Brand Experience Manager Reporting of the Role This role reports to the Group Brand Experience Manager. Overview of job As one of Global's Brand Experience Managers, you will work alongside the Group Brand Experience Managers to come up with creative event concepts, respond to briefs and implement multi-channel partnership campaigns. Success in this role requires immaculate client service and event project management skills to ensure Global builds long-term client relationships and partnerships that encourage continued investment into our brands and platforms. You will be working on multiple projects that are diverse in nature, so the ideal candidate will have a strong track record of delivering this type of work. Experience of live events, experiential and working onsite is desirable, along with a passion for events and/or experiential! 3 best things about the job An exciting opportunity for a dynamic, campaign sales, operations & delivery person to be part of the team to help evolve & deliver Global's Brand Experience opportunity. Representing some of the UK's most exciting media brands & Outdoor portfolio! You will be part of the team who is responsible for the account delivery of a portfolio of brand partnerships. Measures of success: In the first few months, you would have: Taken ownership for implementing all elements of booked event campaigns in collaboration with internal teams and external agencies and clients Collaborating closely with Global's Events team and external Production agencies on brand deliverables, timelines and on-site execution plans and working with them on alternative options as we navigate COVID-19 and knock-on effects in the live event space. Supported and worked with Partnership Managers to respond to reactive and proactive briefs to include proposals including collateral, viable concepts, media plans and topline budgets for pitches Worked alongside Partnerships, Experiential team and Outdoor Creative Solutions Account Managers to develop and implement joint proposals for Brand Experience solutions and ideas for clients Joined brainstorms to help represent Brand Experience creative ideas & bespoke integration activation ideas Established and maintained effective internal communication to ensure you are best placed to provide expert knowledge on our propositions Responsibilities of the role Delivery: Producing and managing an implementation timeline and status documents that outline all assets required and deadlines for the campaign to go live Managing regular partner/client calls and meetings Managing budgets including full reconciliation with profit/loss and invoicing/billing/payment schedules Working with external agencies and clients to get event and experiential assets created and approved Co-ordination of Global and/or external talent If campaign includes wider Global media, working with relevant Global teams to ensure activity dovetails and is delivered as per contract Liaising with Global design, video & digital teams to deliver all online, mobile, social & digital assets in accordance with an agreed implementation timeline Liaising with Branded Content and the Global events team to ensure all elements of the campaign are communicated accurately to producers & presenters by writing clear implementation documents and instruction Sourcing prizes for promotions and managing all winner liaison to ensure fulfilment On-site management of campaign deliverables, logistics and client/external agencies Creating post campaign reports to summarise all activity that has been delivered, learning's and recommended future activity including proactively presenting renewal plans. Sales & Planning: Help drive new business conversations through identifying potential new clients/agencies and building relationships Work with internal teams to understand development of any new live properties and consider how they can be commercialised Create Brand Experience pitch proposals including live, experiential & media campaigns. Pitch to traditional experiential and live marketing agencies & client-direct. Support growth of department revenue and overall company targets Planning and costing multi-faceted event campaigns using the relevant Global planning tools where applicable and working closely with other specialist teams both internal (Marketing, Programming, Talent, Digital Content, Partnerships, Event Production, Mobile & Commercial video) and/or external agencies to produce campaign budget forecasts based on pre-agreed deliverables Innovations: Work pro-actively with your team to share new ideas and initiatives within the Live space and to deliver creativity and innovation on all projects. What you will need: An understanding of Commercial Partnerships within a media and events landscape including Brand Experience activations Problem solving: highly skilled at problem solving and achieving mutually beneficial solutions, often in highly pressurised situations with many moving variables; Time Management: effective time management and planning with the ability to set & maintain deadlines across multiple projects at any given time & Attention to detail: your work reflects your detail-oriented nature, from contracts to campaign schematics Budget Management, including ownership of full P&L and reconciliation Interpersonal skills: effectively communicating, building rapport and relating to partners at all levels. Ability to stay calm under pressure and maintain a level-headed demeanour Creative thinking: ability to problem solve and develop new ideas. Negotiation: able to influence and manage people effectively Continuous learning: taking initiatives in learning and implementing new concepts and ideas Everyone is welcome at Global Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people and that's why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you. Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Sep 14, 2021
Full time
JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, over 260,000 employees and operations in more than 60 countries. It operates across four business segments including Corporate & Investment Banking, Commercial Banking, Asset Management, Consumer & Community Banking. The Wealth Management division of JPMorgan Chase & Co. is part of the Asset & Wealth Management business segment. It has offered for over 160 years customised solutions and client service of the highest quality to solve the complex needs of wealthy individuals and their families around the world. With assets under management of $2.4 trillion, it is one of the largest asset and wealth managers in the world. Operations Overview Operations are uniquely positioned at the heart of all that we do. We impact the business we undertake from end to end - involved in almost all major steps of the transaction lifecycle as well as new initiatives (account opening and KYC, products and services) and vendor management. We work in collaboration with counterparts from all areas across Lines of Business, Technology, Finance and Corporate Functions. Our role is all about maintaining the efficient processes our people rely on every day to do first-class business, whilst constantly striving to achieve the improvement that makes the firm one of the most respected financial institutions in the world. The global focus on Anti Money Laundering (AML) and Know Your Client (KYC) is increasing and leading to new roles and opportunities within JP Morgan. The firm is establishing within Operations a market-leading function to help manage the regulatory risks involved in Onboarding clients with special attention to meeting the regulatory AML and KYC requirements. We are offering you an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area. Key Responsibilities: The team's key responsibilities are: Advising on documentation requirements to external and internal partners. Review of legal, account opening and tax documentation as to whether it meets regulatory and internal policies to open or maintain an account. Documenting clients on due diligence and related systems and updating these profiles periodically. Taking responsibility for the end-to-end onboarding process. Team members in Edinburgh will undertake some or all of these roles depending on their role within the team. We prefer candidates with prior AML/ KYC background or a relevant degree such as law. The Client Onboarding Officer will support all aspects of client onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. The Client Onboarding Officer will partner with the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The Client Onboarding Officer will own the end to end Onboarding of new clients and subsequent periodic renewal process of all clients. The Client Onboarding Officer will assist with the drafting and gathering of client documents and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. The Client Onboarding Specialists are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation. Analysing and understanding complex client structures and explaining them to colleagues across the business, and able to escalate appropriately any risks identified during the documentation review process. Partnering with the client facing teams to collect required legal documents and associated information to meet all regulatory and internal polices Act as a subject matter expert on required legal documents and process to onboard a client to PB platforms, reviewing clients' constitutional documentation, having consideration for relevant tax, regulatory and corporate law issues, as applicable. Once trained, the successful candidate will be expected to deal with a wide range of jurisdictions and entity types. Full training is provided to all new joiners. Undertake quality review of clients' KYC records Manage and facilitate client due diligence, including coordinating the participation of JPMorgan stakeholders who have KYC responsibilities Serve as point of contact for KYC and reporting issues for designated clients Act as a KYC and AML subject matter resource for KYC due diligence teams Act as a subject matter resource on the KYC/AML policies and procedures Discuss and escalate with Compliance complex issues surrounding client types and structures, financial products and services, and other AML risk-related issues For all candidates we look for : Previous experience in AML or KYC advantageous, but training will be provided to the successful candidate. Attention to detail Strong written and oral communication skills, able to influence internal and external stakeholders Strong analytical, prioritization and organizational skills Logical, structured approach to planning, problem solving and decision-making Strong risk and controls awareness Capacity to think laterally and convey an understanding of the big picture Maintains a sense of urgency and ability to prioritize/multi-task Strong client focus and ability to partner with various internal groups and client coverage Ability to successfully navigate a complex infrastructure that involves numerous groups and individuals Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions Ability to work under pressure and to fixed deadlines Independent, self-motivated, with an ability to adapt and be flexible in a team environment A strong sense of ownership and responsibility Fluency in English is required. The team reviews documentation in English, French, German, Spanish, Italian and Dutch, and we would welcome applications from candidates speaking these languages (B2 level or above) who meet our other criteria. JPMorgan Chase & Co. offers extensive training and development opportunities, an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer. If you would like to pursue a career with JPMorgan Chase & Co.'s Operations in Edinburgh, please apply online providing a CV in English. IPB2021 About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions with client assets of $4 trillion. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. Role: Senior HR Business Partner The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the Senior HR Manager, you will play a critical role in delivering the HR plan in our fulfilment centre. You will work closely with operations, managing a team of HR Business Partners and HR Assistants who, alongside you, are responsible for providing pragmatic, commercial and employee-focussed advice and support. You will utilise your excellent communication, coaching and influencing skills to drive employee engagement and manage change, ensuring that we retain motivated teams of employees who can deliver an excellent service to our customers. As a Senior HR Business Partner, you will enjoy a varied role and a wide range of interactions on a daily basis. You will get exposure to many different aspects of the business and have the opportunity to work on national and perhaps even international HR projects. Whatever you will focus on, it will all be aimed at delivering the highest quality service to our internal and external customers. Business Area: Operations Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers, because meeting their expectations makes us feel good. The Operations teams in our fulfilment centres are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfilment centre to stowing, picking, packing and shipping to our customers, they work very hard to ensure that our customers receive what they want, when they want it. Main Responsibilities: The Senior HR Business Partner works as an integral part of the HR and senior Site Management team and manages a team of HRBPs and HR Assistants. Responsibilities include: Recruitment and Selection We're passionate about Hiring and Developing the Best - it's one of our Leadership principles. You'll have that passion too and will work with the Site Management and Talent Acquisition Teams to ensure we attract select and develop great people. You'll be involved in the full recruitment process from resource planning to succession planning. You'll Insist on the Highest Standards and will inspire your team to follow suit to ensure that internal and external candidates have a great recruitment experience. You will work closely with the Senior HR Manager on a local Talent Development plan to ensure that our leaders are getting the support and development they need to equip them for the next stage in their career at Amazon. Employee Relations & Engagement Our people are at the heart of what we do, we care about our employees so that they can care about our customers. You'll understand employee engagement and have a Bias for Action to continue to make the site a great place to work. You'll be a true Business Partner, visible and a strong communicator who can 'monitor the pulse' of the site. You'll use your experience and instinct to know what will drive engagement forward - great Leaders Are Right, A lot. Your solid HR background will be a platform on which you can build your credibility, Earn the Trust of Others and will allow you to support and develop the Site Management team and the Site HR team when they are dealing with complex ER cases. Performance Management, Talent Management & Succession Planning Our Annual Leadership Review process ensures that we identify, develop and retain our future leaders. You'll be Customer Obsessed and will work with the Site Senior team to help them create robust development plans and help them to maximise performance within their teams. Working with the Senior HRM and the Talent Development teams you'll Think Big about the development of people and will be a key coach and mentor for the Site Leadership team. You'll ensure that the Learning interventions required on site are identified and implemented to plan. Generalist HR Your role is to lead and manage the site HR team on a day-to-day basis. You'll Dive Deep to understand metric anomalies and Invent and Simplify processes to drive continuous improvements on the site. You'll integrate yourself within the National HR team, sharing best practice and expertise with your peers. You'll have an open, credible communication style that makes you a 'go to' person and by taking pride in what you do and how you do it, you'll be seen to lead by example. Basic Qualifications The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment. The successful candidate will: Have significant HR experience at HR Manager / Head of HR Operations level, ideally within a high volume, fast paced and customer focussed environment Possess problem solving and analytical capability; experience of managing and analysing HR metrics to find root causes and develop short, medium and long-term plans Have the ability to develop effective working relationships with employees at all levels Have a proven hands-on attitude, be flexible and adaptable. Demonstrate the ability to motivate others and influence work behaviours Possess strong change management, negotiation and influencing skills Have intellectual curiosity, bringing valuable insight into the team / business Be experienced in managing a team of HR professionals Preferred Qualifications Ideally both degree and CIPD qualified. Good understanding of MS Office tools (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our rewards We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount, private health care and pension scheme. Additionally, you will find yourself in a stimulating environment where you can develop yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. Make History Amazon, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Since Jeff Bezos started Amazon, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewellery. We operate sites in the United Kingdom, Germany, France, Japan, Canada, Italy, Spain and China and maintain over 50 fulfilment centres around the world which encompass more than 26 million square feet. We don't like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It's that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It's as simple as this: Work Hard. Have Fun. Make History. Sound interesting? We wait for your application...... click apply for full job details
Nov 16, 2020
Full time
Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. This is your chance to make history. Role: Senior HR Business Partner The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the Senior HR Manager, you will play a critical role in delivering the HR plan in our fulfilment centre. You will work closely with operations, managing a team of HR Business Partners and HR Assistants who, alongside you, are responsible for providing pragmatic, commercial and employee-focussed advice and support. You will utilise your excellent communication, coaching and influencing skills to drive employee engagement and manage change, ensuring that we retain motivated teams of employees who can deliver an excellent service to our customers. As a Senior HR Business Partner, you will enjoy a varied role and a wide range of interactions on a daily basis. You will get exposure to many different aspects of the business and have the opportunity to work on national and perhaps even international HR projects. Whatever you will focus on, it will all be aimed at delivering the highest quality service to our internal and external customers. Business Area: Operations Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers, because meeting their expectations makes us feel good. The Operations teams in our fulfilment centres are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfilment centre to stowing, picking, packing and shipping to our customers, they work very hard to ensure that our customers receive what they want, when they want it. Main Responsibilities: The Senior HR Business Partner works as an integral part of the HR and senior Site Management team and manages a team of HRBPs and HR Assistants. Responsibilities include: Recruitment and Selection We're passionate about Hiring and Developing the Best - it's one of our Leadership principles. You'll have that passion too and will work with the Site Management and Talent Acquisition Teams to ensure we attract select and develop great people. You'll be involved in the full recruitment process from resource planning to succession planning. You'll Insist on the Highest Standards and will inspire your team to follow suit to ensure that internal and external candidates have a great recruitment experience. You will work closely with the Senior HR Manager on a local Talent Development plan to ensure that our leaders are getting the support and development they need to equip them for the next stage in their career at Amazon. Employee Relations & Engagement Our people are at the heart of what we do, we care about our employees so that they can care about our customers. You'll understand employee engagement and have a Bias for Action to continue to make the site a great place to work. You'll be a true Business Partner, visible and a strong communicator who can 'monitor the pulse' of the site. You'll use your experience and instinct to know what will drive engagement forward - great Leaders Are Right, A lot. Your solid HR background will be a platform on which you can build your credibility, Earn the Trust of Others and will allow you to support and develop the Site Management team and the Site HR team when they are dealing with complex ER cases. Performance Management, Talent Management & Succession Planning Our Annual Leadership Review process ensures that we identify, develop and retain our future leaders. You'll be Customer Obsessed and will work with the Site Senior team to help them create robust development plans and help them to maximise performance within their teams. Working with the Senior HRM and the Talent Development teams you'll Think Big about the development of people and will be a key coach and mentor for the Site Leadership team. You'll ensure that the Learning interventions required on site are identified and implemented to plan. Generalist HR Your role is to lead and manage the site HR team on a day-to-day basis. You'll Dive Deep to understand metric anomalies and Invent and Simplify processes to drive continuous improvements on the site. You'll integrate yourself within the National HR team, sharing best practice and expertise with your peers. You'll have an open, credible communication style that makes you a 'go to' person and by taking pride in what you do and how you do it, you'll be seen to lead by example. Basic Qualifications The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment. The successful candidate will: Have significant HR experience at HR Manager / Head of HR Operations level, ideally within a high volume, fast paced and customer focussed environment Possess problem solving and analytical capability; experience of managing and analysing HR metrics to find root causes and develop short, medium and long-term plans Have the ability to develop effective working relationships with employees at all levels Have a proven hands-on attitude, be flexible and adaptable. Demonstrate the ability to motivate others and influence work behaviours Possess strong change management, negotiation and influencing skills Have intellectual curiosity, bringing valuable insight into the team / business Be experienced in managing a team of HR professionals Preferred Qualifications Ideally both degree and CIPD qualified. Good understanding of MS Office tools (Outlook, Excel) and HR information systems (e.g. PeopleSoft) would be advantageous. About our rewards We'll expect you to go the extra mile, but we'll also make sure you're well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount, private health care and pension scheme. Additionally, you will find yourself in a stimulating environment where you can develop yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career. Make History Amazon, a Fortune 500 company based in Seattle, Washington, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Since Jeff Bezos started Amazon, we have significantly expanded our product offerings, international sites, and worldwide network of fulfilment and customer service centres. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewellery. We operate sites in the United Kingdom, Germany, France, Japan, Canada, Italy, Spain and China and maintain over 50 fulfilment centres around the world which encompass more than 26 million square feet. We don't like to sit still, which is why we always treat every day like the first day. A day to make more good things happen for our customers. It's that kind of spirit that drives our success now and keeps us ahead of the competition in the future. And you could be part of it. It's as simple as this: Work Hard. Have Fun. Make History. Sound interesting? We wait for your application...... click apply for full job details