Employer description: Televerde has been a trusted partner for B2B sales, marketing, and customer experience solutions for nearly 30 years. Operating in the US, South America, and Europe, with a European headquarters in Glasgow since 2016, Televerde empowers Fortune 500 firms to drive revenue growth and generate high-quality leads. The company's culture is built on values that foster meaningful connections, both internally and with clients, embodying a community committed to individual growth and success. Overview: This role entails supporting Level 1 IT infrastructure, serving as a point of contact for IT services, incident management, asset inventory, and configuration. This position requires participation in organizational initiatives and flexibility for business needs, including communication with the US-based IT team. Responsibilities: Create, manage, remove network user access Install and configure workstation equipment to include both laptops and thin clients Provide support on our network equipment as needed by our Network Team Manage IT incidents from inception to close utilizing ServiceNow software Track the inventory of software, hardware and network assets Maintain security of the organization's computer systems Create, develop, and maintain SharePoint sites Lead IT projects as needed Support external clients as needed for email accounts and campaign implementation Maintain IT processes compatible with IT Security and Service Desk Participate in incident and problem resolution relating to all IT infrastructure Perform monitoring activities to ensure all systems and services are meeting service level agreements Establish and maintain effective relationships with the end-user community Desirable skills: Ability to work independently Strong communication skills Proficiency in Microsoft Office Products Familiarity with Microsoft Active Directory, Windows OS, Exchange, Office 365 Experience in process-oriented workflows Team player Adaptable Detail-oriented Prior experience preferred but not essential Salary: £20,000 per annum Working hours: 40 hours per week Benefits: 28 days annual leave including 8 bank holidays Additional wellness day holiday £10 off gym membership monthly Cycle to work scheme Employee Assistance programme (24/7, 365 days a year free access to legal, financial and relationship advisors and counsellors) Staff referral Pension Future prospects: The role offers opportunities for professional growth within Televerde's dynamic environment, including potential involvement in IT projects and ongoing skill development. Additionally, Televerde's commitment to employee well-being and investment in training programs ensures a supportive and enriching career path for successful candidates. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
May 02, 2024
Full time
Employer description: Televerde has been a trusted partner for B2B sales, marketing, and customer experience solutions for nearly 30 years. Operating in the US, South America, and Europe, with a European headquarters in Glasgow since 2016, Televerde empowers Fortune 500 firms to drive revenue growth and generate high-quality leads. The company's culture is built on values that foster meaningful connections, both internally and with clients, embodying a community committed to individual growth and success. Overview: This role entails supporting Level 1 IT infrastructure, serving as a point of contact for IT services, incident management, asset inventory, and configuration. This position requires participation in organizational initiatives and flexibility for business needs, including communication with the US-based IT team. Responsibilities: Create, manage, remove network user access Install and configure workstation equipment to include both laptops and thin clients Provide support on our network equipment as needed by our Network Team Manage IT incidents from inception to close utilizing ServiceNow software Track the inventory of software, hardware and network assets Maintain security of the organization's computer systems Create, develop, and maintain SharePoint sites Lead IT projects as needed Support external clients as needed for email accounts and campaign implementation Maintain IT processes compatible with IT Security and Service Desk Participate in incident and problem resolution relating to all IT infrastructure Perform monitoring activities to ensure all systems and services are meeting service level agreements Establish and maintain effective relationships with the end-user community Desirable skills: Ability to work independently Strong communication skills Proficiency in Microsoft Office Products Familiarity with Microsoft Active Directory, Windows OS, Exchange, Office 365 Experience in process-oriented workflows Team player Adaptable Detail-oriented Prior experience preferred but not essential Salary: £20,000 per annum Working hours: 40 hours per week Benefits: 28 days annual leave including 8 bank holidays Additional wellness day holiday £10 off gym membership monthly Cycle to work scheme Employee Assistance programme (24/7, 365 days a year free access to legal, financial and relationship advisors and counsellors) Staff referral Pension Future prospects: The role offers opportunities for professional growth within Televerde's dynamic environment, including potential involvement in IT projects and ongoing skill development. Additionally, Televerde's commitment to employee well-being and investment in training programs ensures a supportive and enriching career path for successful candidates. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Randox Laboratories is seeking a skilled individual to undertake the critical role of Biomedical Service Engineer, dedicated to the servicing and maintenance of Randox analysers and associated equipment. This position offers an opportunity for growth and development within our dynamic team. At the moment there is no specific location for the position, and it is negotiable for the right candidate. Key Responsibilities: Conduct servicing and maintenance of Randox analysers and equipment within the designated territory, primarily based in GB. Perform preventative maintenance and emergency breakdown repairs of analysers in the field. Manage installation, commissioning, and set-up of analyser equipment. Provide direct support to end-users via telephone and email. Maintain service and maintenance records in accordance with Service Department Procedure. Extensive travel (domestic and international) may be required. Time based at our HQ in Antrim, Northern Ireland will be frequently required. Your Profile: Essential: Excellent communication and organisational skills (both written and verbal). Ability to collaborate effectively with internal departments and customers. Proficiency in computer operations. Willingness to travel extensively worldwide. Possession of a full UK driving licence. Desirable: Relevant Engineering Qualification or equivalent accredited apprenticeship. Experience in computer hardware. Familiarity with various medical instrumentation. Engineering background. Knowledge of clinical chemistry analysers and applications. About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories has been the heartbeat of the UK's National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK's National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills - including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions.
May 02, 2024
Full time
Randox Laboratories is seeking a skilled individual to undertake the critical role of Biomedical Service Engineer, dedicated to the servicing and maintenance of Randox analysers and associated equipment. This position offers an opportunity for growth and development within our dynamic team. At the moment there is no specific location for the position, and it is negotiable for the right candidate. Key Responsibilities: Conduct servicing and maintenance of Randox analysers and equipment within the designated territory, primarily based in GB. Perform preventative maintenance and emergency breakdown repairs of analysers in the field. Manage installation, commissioning, and set-up of analyser equipment. Provide direct support to end-users via telephone and email. Maintain service and maintenance records in accordance with Service Department Procedure. Extensive travel (domestic and international) may be required. Time based at our HQ in Antrim, Northern Ireland will be frequently required. Your Profile: Essential: Excellent communication and organisational skills (both written and verbal). Ability to collaborate effectively with internal departments and customers. Proficiency in computer operations. Willingness to travel extensively worldwide. Possession of a full UK driving licence. Desirable: Relevant Engineering Qualification or equivalent accredited apprenticeship. Experience in computer hardware. Familiarity with various medical instrumentation. Engineering background. Knowledge of clinical chemistry analysers and applications. About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories has been the heartbeat of the UK's National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK's National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills - including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions.
Skilled Gardener Richmond Park, Surrey The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.We are now looking for a Skilled Gardener to join us at Richmond Park on a full-time, permanent basis. The Benefits - Salary of £30,072 per annum, depending on experience- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service- Pension scheme (3% employee contribution; up to 10% employer contribution)- Private medical insurance and healthcare cash plan- Employee assistance programme and access to mental health first aiders- Learning and development opportunities- Cycle to work scheme- Offices in a beautiful locationThis is a brilliant opportunity for an experienced and qualified horticulturist with sound plant knowledge to join our historic organisation.You'll have the chance to play a vital role in the conservation of one of London's most iconic green spaces, Richmond Park. From the spectacular Isabella Plantation with its extravaganza of bright azaleas to ancient woods bursting with life, every day offers an opportunity to experience the beauty of nature up close.What's more, we offer access to first-class training and development opportunities, making sure you can develop your skill set and career exactly as you've been dreaming!So, if you're ready to embark on a fulfilling career journey, shaping the future of these cherished green spaces, we want to hear from you! The Role As a Skilled Gardener, you will care for, cultivate and maintain allocated areas of our gardens in Richmond Park.Contributing to the delivery of garden plans and programmes of work, you will conduct seasonal maintenance, planting, pruning, regeneration projects and habitat management.You will set and maintain high horticultural standards, embedding achievable, sustainable practices and promoting biodiversity in our parks.Additionally, you will:- Carry out specific projects as directed- Deliver excellent customer care- Adhere to current Health and Safety legislation and best practice- Offer guidance and training to the apprentices, individuals on work placements and volunteers About You To be considered as a Skilled Gardener, you will need:- Demonstrable practical horticultural experience- Good knowledge of horticultural plant and machinery operations- Good plant knowledge - particularly around shrubs, herbaceous and bulbous plants- Good knowledge of Health & Safety in the workplace- A formal horticultural qualification e.g. NVQ Level 2 (amenity horticulture) or RHS, or equivalent experienceOther organisations may call this role Gardener, Groundskeeper, Grounds Person, Horticultural Technician, Horticulture Operative, or Horticulturalist.We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.So, if you are interested in this unique opportunity as a Skilled Gardener, please apply via the button shown. Successful candidates will be appointed on merit.
May 02, 2024
Full time
Skilled Gardener Richmond Park, Surrey The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.We are now looking for a Skilled Gardener to join us at Richmond Park on a full-time, permanent basis. The Benefits - Salary of £30,072 per annum, depending on experience- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service- Pension scheme (3% employee contribution; up to 10% employer contribution)- Private medical insurance and healthcare cash plan- Employee assistance programme and access to mental health first aiders- Learning and development opportunities- Cycle to work scheme- Offices in a beautiful locationThis is a brilliant opportunity for an experienced and qualified horticulturist with sound plant knowledge to join our historic organisation.You'll have the chance to play a vital role in the conservation of one of London's most iconic green spaces, Richmond Park. From the spectacular Isabella Plantation with its extravaganza of bright azaleas to ancient woods bursting with life, every day offers an opportunity to experience the beauty of nature up close.What's more, we offer access to first-class training and development opportunities, making sure you can develop your skill set and career exactly as you've been dreaming!So, if you're ready to embark on a fulfilling career journey, shaping the future of these cherished green spaces, we want to hear from you! The Role As a Skilled Gardener, you will care for, cultivate and maintain allocated areas of our gardens in Richmond Park.Contributing to the delivery of garden plans and programmes of work, you will conduct seasonal maintenance, planting, pruning, regeneration projects and habitat management.You will set and maintain high horticultural standards, embedding achievable, sustainable practices and promoting biodiversity in our parks.Additionally, you will:- Carry out specific projects as directed- Deliver excellent customer care- Adhere to current Health and Safety legislation and best practice- Offer guidance and training to the apprentices, individuals on work placements and volunteers About You To be considered as a Skilled Gardener, you will need:- Demonstrable practical horticultural experience- Good knowledge of horticultural plant and machinery operations- Good plant knowledge - particularly around shrubs, herbaceous and bulbous plants- Good knowledge of Health & Safety in the workplace- A formal horticultural qualification e.g. NVQ Level 2 (amenity horticulture) or RHS, or equivalent experienceOther organisations may call this role Gardener, Groundskeeper, Grounds Person, Horticultural Technician, Horticulture Operative, or Horticulturalist.We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an "Accessibility Tools" button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.So, if you are interested in this unique opportunity as a Skilled Gardener, please apply via the button shown. Successful candidates will be appointed on merit.
We want clients for the long haul. We're honest, transparent and fair, and we pull out all the stops so our clients know we're a rock they can always lean on. We want to compete on quality not price. That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills. We want happy staff. I believe people who see opportunities ahead of them feel motivated, and that people whose managers listen to their ideas and praise their achievements feel fulfilled. We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud. We also carry out the installation work, providing all the equipment and setting it up. We do this for schools and other large organisations at the building stage, or when major expansion or change is happening. We work a lot with the Department for Education and with major building companies. We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK. We supply new equipment when they need it and we keep everything working. We have customers throughout the country, and employees located to support them. Job Description: The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design. Your role is essential in shaping the success of our clients through effective pre-sales support working to ensure our customers get the best possible solution that meets their requirements. Our customers range from our small to medium business customers through to delivering key services in our education sector, ensuring the primary and secondary schools across our portfolio are operational ensuring they can deliver lessons to the next generation. Key Duties: Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and industry best practices. Create technical documentation, including system architecture diagrams, specifications, and implementation plans. Support the sales team in pre-sales activities, including the creation of solution presentations, demonstrations, and proposal development. Participate in client meetings and workshops to gather requirements, provide technical guidance, and address questions or concerns. Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment. Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture. Requirements: Previous experience in software development, systems engineering, or a similar technical role is preferred but not required. Familiarity with cloud computing platforms (e.g., Microsoft 365, Google Cloud) and associated services. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication and interpersonal skills, with the ability to convey technical concepts to nontechnical stakeholders. Ability to work effectively both independently and as part of a team. Enthusiasm for learning new technologies and methodologies. Relevant certifications Entry Requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Private health Pension 25 days holiday Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
May 02, 2024
Full time
We want clients for the long haul. We're honest, transparent and fair, and we pull out all the stops so our clients know we're a rock they can always lean on. We want to compete on quality not price. That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills. We want happy staff. I believe people who see opportunities ahead of them feel motivated, and that people whose managers listen to their ideas and praise their achievements feel fulfilled. We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud. We also carry out the installation work, providing all the equipment and setting it up. We do this for schools and other large organisations at the building stage, or when major expansion or change is happening. We work a lot with the Department for Education and with major building companies. We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK. We supply new equipment when they need it and we keep everything working. We have customers throughout the country, and employees located to support them. Job Description: The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design. Your role is essential in shaping the success of our clients through effective pre-sales support working to ensure our customers get the best possible solution that meets their requirements. Our customers range from our small to medium business customers through to delivering key services in our education sector, ensuring the primary and secondary schools across our portfolio are operational ensuring they can deliver lessons to the next generation. Key Duties: Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives. Assist in the design and development of comprehensive solutions that align with client needs and industry best practices. Create technical documentation, including system architecture diagrams, specifications, and implementation plans. Support the sales team in pre-sales activities, including the creation of solution presentations, demonstrations, and proposal development. Participate in client meetings and workshops to gather requirements, provide technical guidance, and address questions or concerns. Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment. Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture. Requirements: Previous experience in software development, systems engineering, or a similar technical role is preferred but not required. Familiarity with cloud computing platforms (e.g., Microsoft 365, Google Cloud) and associated services. Excellent problem-solving and analytical skills, with a keen attention to detail. Effective communication and interpersonal skills, with the ability to convey technical concepts to nontechnical stakeholders. Ability to work effectively both independently and as part of a team. Enthusiasm for learning new technologies and methodologies. Relevant certifications Entry Requirements: Standard entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: Private health Pension 25 days holiday Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Biomedical Service Engineer - Warrington based (24/MEDI) Randox Laboratories is currently recruiting for a Biomedical Service Engineer to support our expanding operations. The role will provide a talented and enthusiastic individual with an excellent opportunity to pursue an exciting and attractive career in the diagnostic industry. The role will involve installation, commissioning and set-up of biomedical equipment, routine servicing and preventative maintenance of analysers and associated equipment, emergency breakdown repair of analysers and provision of technical support by telephone and e-mail to Randox customers. This engineer would ideally be based near Randox Warrington, Manchester or Liverpool, with requirements to support the maintenance of internal and customer analysers. The ideal candidate will be required to work as a part of the UK Team and to be a direct line of support for RCLS Lab in Warrington, with 24/7 support for Randox Warrington. Key Responsibilities: Servicing 1) Routine servicing and preventative maintenance of analysers and associated equipment within Randox and in the field. 2) Establishment of routine maintenance schedules. 3) Development of procedures and support associated with new products. Troubleshooting 4) Emergency breakdown repair of analysers within Randox and in the field. Installation 5) Installation, commissioning, and set-up of analyser equipment. 6) Providing technical support by telephone and E-mail to Randox customers. 7) Providing technical support for analyser development. Quality Control 8) The quality control of analysers prior to product release. Training 9) The training of Randox and distributor personnel in analyser servicing procedures. General 10) The performance of all tasks within the departmental ISO framework. 11) Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment. Essential: 1) Possess excellent communication and organisational skills (written and verbal). 2) Ability to work effectively with others to establish and to maintain good working relationships with internal departments and customers. 3) Be computer literate. 4) Be available for extensive travel worldwide. 5) Hold a full UK driving licence. 6) Night shift and weekend work will be required. Desirable : 1) Relevant Engineering Qualification or equivalent accredited apprenticeship. 2) Experience in computer hardware. 3) Experience of a variety of medical instrumentation. 4) Experience of engineering. 5) Have experience in clinical chemistry analyser and applications knowledge About Randox: Randox Laboratories is passionate about improving global health and saving lives through the development of innovative and pioneering products. Through our commitment and the skill of our people we have grown to be a world leader in diagnostics for clinical healthcare, toxicology, food security and providing quality solutions to over 145 countries. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software and broader business skills - including sales, marketing, logistics, finance and many more. Central to the Randox ethos is our drive to improve healthcare worldwide and every one of our staff plays a vital role in this aim.
May 02, 2024
Full time
Biomedical Service Engineer - Warrington based (24/MEDI) Randox Laboratories is currently recruiting for a Biomedical Service Engineer to support our expanding operations. The role will provide a talented and enthusiastic individual with an excellent opportunity to pursue an exciting and attractive career in the diagnostic industry. The role will involve installation, commissioning and set-up of biomedical equipment, routine servicing and preventative maintenance of analysers and associated equipment, emergency breakdown repair of analysers and provision of technical support by telephone and e-mail to Randox customers. This engineer would ideally be based near Randox Warrington, Manchester or Liverpool, with requirements to support the maintenance of internal and customer analysers. The ideal candidate will be required to work as a part of the UK Team and to be a direct line of support for RCLS Lab in Warrington, with 24/7 support for Randox Warrington. Key Responsibilities: Servicing 1) Routine servicing and preventative maintenance of analysers and associated equipment within Randox and in the field. 2) Establishment of routine maintenance schedules. 3) Development of procedures and support associated with new products. Troubleshooting 4) Emergency breakdown repair of analysers within Randox and in the field. Installation 5) Installation, commissioning, and set-up of analyser equipment. 6) Providing technical support by telephone and E-mail to Randox customers. 7) Providing technical support for analyser development. Quality Control 8) The quality control of analysers prior to product release. Training 9) The training of Randox and distributor personnel in analyser servicing procedures. General 10) The performance of all tasks within the departmental ISO framework. 11) Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment. Essential: 1) Possess excellent communication and organisational skills (written and verbal). 2) Ability to work effectively with others to establish and to maintain good working relationships with internal departments and customers. 3) Be computer literate. 4) Be available for extensive travel worldwide. 5) Hold a full UK driving licence. 6) Night shift and weekend work will be required. Desirable : 1) Relevant Engineering Qualification or equivalent accredited apprenticeship. 2) Experience in computer hardware. 3) Experience of a variety of medical instrumentation. 4) Experience of engineering. 5) Have experience in clinical chemistry analyser and applications knowledge About Randox: Randox Laboratories is passionate about improving global health and saving lives through the development of innovative and pioneering products. Through our commitment and the skill of our people we have grown to be a world leader in diagnostics for clinical healthcare, toxicology, food security and providing quality solutions to over 145 countries. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software and broader business skills - including sales, marketing, logistics, finance and many more. Central to the Randox ethos is our drive to improve healthcare worldwide and every one of our staff plays a vital role in this aim.
Safer Hand Solutions Ltd
Stoke-on-trent, Staffordshire
SEO Marketing Manager Stoke on Trent - Hybrid working arrangements but must be local to the office. Permanent, full time (35 hours per week Monday - Friday) £35,000 + performance and annual bonus Our client is a leading organisation formed over 20 years ago and provide a range of digital software solutions to a specialist industry sector. Award winning and have a strong market share within their sector. As part of the business model, they also operate a marketing agency specialising in PPC / SEO and digital marketing for their clients. Due to continued growth and development within their strategic plans they are looking to expand within their marketing team for a SEO Marketing Manager. The role of the SEO Marketing Manager is such a desirable role and will suit someone who has worked with clients on SEO and PPC marketing initiatives. In this pivotal role, you will be responsible for spearheading the clients SEM efforts. This entails developing and executing winning strategies that generate significant traffic, revenue, and ROI for my clients customers. You will become a digital marketing authority, managing client accounts with expertise in budgeting and strategic development. Your goal is to elevate their online presence and help them achieve their digital marketing objectives. Furthermore, you will foster a collaborative working environment. This includes building strong relationships with new clients, collaborating seamlessly with the extended team, and providing effective leadership to executives and apprentices. To thrive in this role, you will possess extensive experience in client account management and SEM. Your proven track record demonstrates success in driving exceptional results through SEO and PPC campaigns. Additionally, you possess an in-depth understanding of the digital landscape, including comprehensive knowledge of digital marketing best practices and the ever-evolving digital world. Strong leadership and communication skills are also essential, allowing you to effectively lead a team, manage client relationships, and communicate with diverse stakeholders. Key Duties to include: You would have the accountability of establishing robust and enduring relationships through delivering outstanding digital marketing experiences to our clients customer. Collaborating with internal stakeholders, you will ensure effective and efficient performance management of your accounts as well as the accounts of your direct reports. Your role would involve crafting campaigns by closely collaborating with clients to comprehend their requirements, identifying the most relevant KPIs, and subsequently creating or adjusting SEM strategies accordingly. Additionally, you would oversee the development and workload of digital marketing executives, providing support to help them achieve both their personal and clients' objectives. Regular catchups with the digital marketing team will be conducted to exchange ideas, discuss trends or alterations, and assess campaign performances. Collaborating with the sales team as needed and coordinating with the web development team for necessary changes are also integral aspects of your responsibilities. In order to be considered for the role of Marketing Executive you will: Ideally at least 3 years' experience in SEM management or a similar role Good knowledge of SEO and SEM principles and best practices Have experience in line management Confident in customer service Have a good understanding of digital marketing practices Excellent written & verbal communication Comfortable giving short presentations and reporting data analysis to different audiences Demonstrate a passion for all things digital Good understanding of website analytical tools such as Google Analytics, Search Console and SEM Rush In order to be successful in the role of Marketing Executive you will: Strong organisational skills, with the ability to multitask Able to work independently as well as being a team player Positive 'can do' attitude Strong attention to detail Confident in making decisions Data-driven & analytical Knowledge of the automotive industry (beneficial) In return the company offer a relaxed but supportive working environment. Hybrid working options and a culture that would make you want to work from their office! Values driven organisation who cannot praise enough, and the management often treat the whole office to lunch! Competitive salaries, enhanced holiday packages, medical plans and endless training and development opportunities This is an incredible opportunity for anyone looking to join a fantastic, values-based employer who genuinely cares about their people. To find out more information, call Safer Hand Solutions and ask for Jo Glover, or apply to day to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies. JBRP1_UKTJ
May 01, 2024
Full time
SEO Marketing Manager Stoke on Trent - Hybrid working arrangements but must be local to the office. Permanent, full time (35 hours per week Monday - Friday) £35,000 + performance and annual bonus Our client is a leading organisation formed over 20 years ago and provide a range of digital software solutions to a specialist industry sector. Award winning and have a strong market share within their sector. As part of the business model, they also operate a marketing agency specialising in PPC / SEO and digital marketing for their clients. Due to continued growth and development within their strategic plans they are looking to expand within their marketing team for a SEO Marketing Manager. The role of the SEO Marketing Manager is such a desirable role and will suit someone who has worked with clients on SEO and PPC marketing initiatives. In this pivotal role, you will be responsible for spearheading the clients SEM efforts. This entails developing and executing winning strategies that generate significant traffic, revenue, and ROI for my clients customers. You will become a digital marketing authority, managing client accounts with expertise in budgeting and strategic development. Your goal is to elevate their online presence and help them achieve their digital marketing objectives. Furthermore, you will foster a collaborative working environment. This includes building strong relationships with new clients, collaborating seamlessly with the extended team, and providing effective leadership to executives and apprentices. To thrive in this role, you will possess extensive experience in client account management and SEM. Your proven track record demonstrates success in driving exceptional results through SEO and PPC campaigns. Additionally, you possess an in-depth understanding of the digital landscape, including comprehensive knowledge of digital marketing best practices and the ever-evolving digital world. Strong leadership and communication skills are also essential, allowing you to effectively lead a team, manage client relationships, and communicate with diverse stakeholders. Key Duties to include: You would have the accountability of establishing robust and enduring relationships through delivering outstanding digital marketing experiences to our clients customer. Collaborating with internal stakeholders, you will ensure effective and efficient performance management of your accounts as well as the accounts of your direct reports. Your role would involve crafting campaigns by closely collaborating with clients to comprehend their requirements, identifying the most relevant KPIs, and subsequently creating or adjusting SEM strategies accordingly. Additionally, you would oversee the development and workload of digital marketing executives, providing support to help them achieve both their personal and clients' objectives. Regular catchups with the digital marketing team will be conducted to exchange ideas, discuss trends or alterations, and assess campaign performances. Collaborating with the sales team as needed and coordinating with the web development team for necessary changes are also integral aspects of your responsibilities. In order to be considered for the role of Marketing Executive you will: Ideally at least 3 years' experience in SEM management or a similar role Good knowledge of SEO and SEM principles and best practices Have experience in line management Confident in customer service Have a good understanding of digital marketing practices Excellent written & verbal communication Comfortable giving short presentations and reporting data analysis to different audiences Demonstrate a passion for all things digital Good understanding of website analytical tools such as Google Analytics, Search Console and SEM Rush In order to be successful in the role of Marketing Executive you will: Strong organisational skills, with the ability to multitask Able to work independently as well as being a team player Positive 'can do' attitude Strong attention to detail Confident in making decisions Data-driven & analytical Knowledge of the automotive industry (beneficial) In return the company offer a relaxed but supportive working environment. Hybrid working options and a culture that would make you want to work from their office! Values driven organisation who cannot praise enough, and the management often treat the whole office to lunch! Competitive salaries, enhanced holiday packages, medical plans and endless training and development opportunities This is an incredible opportunity for anyone looking to join a fantastic, values-based employer who genuinely cares about their people. To find out more information, call Safer Hand Solutions and ask for Jo Glover, or apply to day to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies. JBRP1_UKTJ
I am recruiting a Marketing Communications (MarComms) Executive to join a well-established global B2B corporation based in Crewe. This is an exciting opportunity to become part of a tight-knit group of marketing professionals, reporting to the Head of Marketing, who provides excellent mentorship and professional growth opportunities. You will be responsible for various marcomms activities, including content creation for all channels, employer branding, and both online and offline campaigns, as well as driving marketing communications and brand strategy across EMEA, with some global exposure including USA. Key Responsibilities You will lead several major marketing projects which will include creating written, photographic, and video content for the following projects: Testimonial/Case Studies - We have some amazing customer stories to tell, and we need you to help us spread the word! Product photography & Demonstration Videos - Our products are awesome at what they do, and we need to ensure they look the part too. Support hub content (for our software products) - Our proprietary software is developed in house, so we need to augment our learning and resource centre for its customers. Web Content - The group has a family of brands, all of which have their own visual identity, tone of voice etc., you will be the champion ensuring the content stays en pointe. You will be an integral part of the team, utilizing the content and campaigns you create to assist with the implementation of the overall marketing strategy across the group. A significant proportion of your time will be involved in reactive marketing, according to things such as: news stories, local events, internationally recognised days, internal sales data, and any other trending topics. Skills and Experience (Essential) : 1-2 years of relevant experience in communications and/or marketing. Possess an undergraduate degree (equivalent to a 2:1 or higher) or Equivalent Qualification (HND, Apprenticeship etc.) Strong writing skills with meticulous attention to detail and accuracy. Familiarity with best practices in effective communications and marketing. Copywriting Adobe Creative Cloud Skills Basic understanding of marketing theory, i.e., marketing mix, customer journeys etc. Desirable Experience SEO, PPC, CRM, SMM Benefits Competitive salary & bonus. Comprehensive benefits package including; Pension Plan; Service Awards; Health Cash Plan; Free Eye Tests & subsidised lenses; Death in Service. 20 days holiday plus bank holidays. Professional development opportunities and ongoing training. A collaborative and innovative work environment. 37.5 hours per week Marketing Communications Executive Crewe 28,000 - 32,000 JM/00230
May 01, 2024
Full time
I am recruiting a Marketing Communications (MarComms) Executive to join a well-established global B2B corporation based in Crewe. This is an exciting opportunity to become part of a tight-knit group of marketing professionals, reporting to the Head of Marketing, who provides excellent mentorship and professional growth opportunities. You will be responsible for various marcomms activities, including content creation for all channels, employer branding, and both online and offline campaigns, as well as driving marketing communications and brand strategy across EMEA, with some global exposure including USA. Key Responsibilities You will lead several major marketing projects which will include creating written, photographic, and video content for the following projects: Testimonial/Case Studies - We have some amazing customer stories to tell, and we need you to help us spread the word! Product photography & Demonstration Videos - Our products are awesome at what they do, and we need to ensure they look the part too. Support hub content (for our software products) - Our proprietary software is developed in house, so we need to augment our learning and resource centre for its customers. Web Content - The group has a family of brands, all of which have their own visual identity, tone of voice etc., you will be the champion ensuring the content stays en pointe. You will be an integral part of the team, utilizing the content and campaigns you create to assist with the implementation of the overall marketing strategy across the group. A significant proportion of your time will be involved in reactive marketing, according to things such as: news stories, local events, internationally recognised days, internal sales data, and any other trending topics. Skills and Experience (Essential) : 1-2 years of relevant experience in communications and/or marketing. Possess an undergraduate degree (equivalent to a 2:1 or higher) or Equivalent Qualification (HND, Apprenticeship etc.) Strong writing skills with meticulous attention to detail and accuracy. Familiarity with best practices in effective communications and marketing. Copywriting Adobe Creative Cloud Skills Basic understanding of marketing theory, i.e., marketing mix, customer journeys etc. Desirable Experience SEO, PPC, CRM, SMM Benefits Competitive salary & bonus. Comprehensive benefits package including; Pension Plan; Service Awards; Health Cash Plan; Free Eye Tests & subsidised lenses; Death in Service. 20 days holiday plus bank holidays. Professional development opportunities and ongoing training. A collaborative and innovative work environment. 37.5 hours per week Marketing Communications Executive Crewe 28,000 - 32,000 JM/00230
CNC Programmer Commutable from Preston, Blackpool, Kirkham, Lytham St Annes, Cleveleys & Blackburn £35,000 - £40,000 Days - 4 Day Working Week My client, a Market leader within their industry is looking for an experienced CNC Programmer to join the team. This role offers long term job security & technical progression. The successful candidate will work and lead a close-knit quality team, working very closely with the whole team on site in the long term with progression available. Role Description Programme and operate 5-axis CNC machines to produce precision parts according to specifications ensuring they are safe to run and correctly formatted for operation Develop and optimise CNC programmes using CAM software Inspect and measure finished products to ensure they meet expected quality standards Troubleshoot and resolve any machining or programming issues Collaborate with engineering and design teams to interpret technical drawings Mentoring team apprentice ensuring they are fully supported with expertise on their development journey Cover for annual leave or sickness as an operator on the CNC machines Always ensuring adherence to health and safety requirements and maintaining a safe and clean environment Proficient in the programming and operating of 5 Axis machines to produce safe and efficient tool paths Skills and Qualifications Ability to read and interpret technical drawings CNC Programming Experience - Essential Strong IT Skills with experience of using Microsoft Office applications Experience of quality assurance inspection and with precision measurement tools Strong problem-solving skills Able to follow verbal and written instructions accurately Good communication skills Please send your CV to directly to Ryan Allmark at If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. JBRP1_UKTJ
May 01, 2024
Full time
CNC Programmer Commutable from Preston, Blackpool, Kirkham, Lytham St Annes, Cleveleys & Blackburn £35,000 - £40,000 Days - 4 Day Working Week My client, a Market leader within their industry is looking for an experienced CNC Programmer to join the team. This role offers long term job security & technical progression. The successful candidate will work and lead a close-knit quality team, working very closely with the whole team on site in the long term with progression available. Role Description Programme and operate 5-axis CNC machines to produce precision parts according to specifications ensuring they are safe to run and correctly formatted for operation Develop and optimise CNC programmes using CAM software Inspect and measure finished products to ensure they meet expected quality standards Troubleshoot and resolve any machining or programming issues Collaborate with engineering and design teams to interpret technical drawings Mentoring team apprentice ensuring they are fully supported with expertise on their development journey Cover for annual leave or sickness as an operator on the CNC machines Always ensuring adherence to health and safety requirements and maintaining a safe and clean environment Proficient in the programming and operating of 5 Axis machines to produce safe and efficient tool paths Skills and Qualifications Ability to read and interpret technical drawings CNC Programming Experience - Essential Strong IT Skills with experience of using Microsoft Office applications Experience of quality assurance inspection and with precision measurement tools Strong problem-solving skills Able to follow verbal and written instructions accurately Good communication skills Please send your CV to directly to Ryan Allmark at If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. JBRP1_UKTJ
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Location - Ashford and surrounding areas Job Description: Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 Location allowance (£3000 per annum) 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and dispatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Location - Ashford and surrounding areas Job Description: Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 Location allowance (£3000 per annum) 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and dispatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Competitive starting salary, followed by regular reviews and increases, as milestones are met. Fully paid training and qualifications Competitive holiday policy 6% employer pension scheme contribution Life Assurance (4 x salary) Single person healthcare Flex benefits scheme Discount scheme Sports and Social groups Overview Are you passionate about customer service? Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers. We are passionate about what we do and therefore looking for people who can provide excellent customer service, have a high level of attention to detail; but most of all, a passion for our business and provide the best customer experience possible. About the role You will be a key manager in our Client Services department where you will be accountable for the performance management, development, and motivation of the team. This will include the active management of all incoming calls and e-mails through the Client Contact Team. The mandate of the role is to: Motivate, coach and develop a team of Associates to meet and exceed business objectives. Engender a culture of pride, commitment and customer focus in every aspect of their role. Build and develop positive client and customer relations. Seek opportunities to improve the customer experience, identifying trends and managing performance to ensure a culture of continuous improvement. Duties include: Coaching, feedback & development of Associates Team Leader observations (coaching, monitoring) Absence management Objective reviews Performance management of Team Leaders and Associates 1:1's- Team Leaders and Associates To ensure all regulatory training is completed within timescales for self, Team and Team Leaders Apprentices - attend assessor meetings and support Apprentices in the successful completion of NVQ and IOC Recruitment support Operational management & accountability Overcoming objections External call requests (to allocate to TL to retrieve and complete DAK with Team Leader) Assist in the planning and implementation of agreed initiatives Reviewing and understanding MI Referral management Chair and actively contribute to team and departmental meeting Ownership of Management Company training material Managing Company sign off for new starters and cross skilling Managing Company ownership / relationships Completing business process reviews and implementing value added solutions Being a role model by adhering to all of the company policies and procedures About You The client services manager will be adept in leading people and their development, as well as being an enthusiast for leading change through people as well as operational systems. The individual will be responsible for leading and managing a team within our Client Services department with the support of a Senior Client Contact Executive. The role will be a challenging role for an experienced Team Leader or manager, but will be highly rewarding with the opportunity to make a difference in a business which is going through considerable growth and change initiatives. The ideal candidate Quality driven with a pride in delivering excellence Able to build effective relationships with internal and external clients and their customers Willing to successfully adapt to changing demands and conditions Able to communicate appropriately through different methods; suitable for varying audiences Expected to take responsibility for the completion of objectives and tasks; holding themselves and their team accountable Able to demonstrate integrity as well as using their initiative to seek out new opportunities to enhance the service Able to work in co-operation with others to achieve the desired outcomes Able to effectively plan and manage own time and co-ordinate others Experienced working in a call centre or similar environment as well as having industry or leadership knowledge Managing staff KPI's and performance management We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring diversity of perspective to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. All offers of employment at SS&C are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. About SS&C Technologies SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services
May 01, 2024
Full time
Competitive starting salary, followed by regular reviews and increases, as milestones are met. Fully paid training and qualifications Competitive holiday policy 6% employer pension scheme contribution Life Assurance (4 x salary) Single person healthcare Flex benefits scheme Discount scheme Sports and Social groups Overview Are you passionate about customer service? Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers. We are passionate about what we do and therefore looking for people who can provide excellent customer service, have a high level of attention to detail; but most of all, a passion for our business and provide the best customer experience possible. About the role You will be a key manager in our Client Services department where you will be accountable for the performance management, development, and motivation of the team. This will include the active management of all incoming calls and e-mails through the Client Contact Team. The mandate of the role is to: Motivate, coach and develop a team of Associates to meet and exceed business objectives. Engender a culture of pride, commitment and customer focus in every aspect of their role. Build and develop positive client and customer relations. Seek opportunities to improve the customer experience, identifying trends and managing performance to ensure a culture of continuous improvement. Duties include: Coaching, feedback & development of Associates Team Leader observations (coaching, monitoring) Absence management Objective reviews Performance management of Team Leaders and Associates 1:1's- Team Leaders and Associates To ensure all regulatory training is completed within timescales for self, Team and Team Leaders Apprentices - attend assessor meetings and support Apprentices in the successful completion of NVQ and IOC Recruitment support Operational management & accountability Overcoming objections External call requests (to allocate to TL to retrieve and complete DAK with Team Leader) Assist in the planning and implementation of agreed initiatives Reviewing and understanding MI Referral management Chair and actively contribute to team and departmental meeting Ownership of Management Company training material Managing Company sign off for new starters and cross skilling Managing Company ownership / relationships Completing business process reviews and implementing value added solutions Being a role model by adhering to all of the company policies and procedures About You The client services manager will be adept in leading people and their development, as well as being an enthusiast for leading change through people as well as operational systems. The individual will be responsible for leading and managing a team within our Client Services department with the support of a Senior Client Contact Executive. The role will be a challenging role for an experienced Team Leader or manager, but will be highly rewarding with the opportunity to make a difference in a business which is going through considerable growth and change initiatives. The ideal candidate Quality driven with a pride in delivering excellence Able to build effective relationships with internal and external clients and their customers Willing to successfully adapt to changing demands and conditions Able to communicate appropriately through different methods; suitable for varying audiences Expected to take responsibility for the completion of objectives and tasks; holding themselves and their team accountable Able to demonstrate integrity as well as using their initiative to seek out new opportunities to enhance the service Able to work in co-operation with others to achieve the desired outcomes Able to effectively plan and manage own time and co-ordinate others Experienced working in a call centre or similar environment as well as having industry or leadership knowledge Managing staff KPI's and performance management We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring diversity of perspective to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. All offers of employment at SS&C are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. About SS&C Technologies SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Pension 7% (matched by company Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Education and Experience Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge LDV driving licence Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Pension 7% (matched by company Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Education and Experience Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge LDV driving licence Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Finning International
Bradley Stoke, Gloucestershire
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Finning International
Wotton-under-edge, Gloucestershire
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Location - Winsford and surrounding areas Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. As a Finning employee, you will receive: Salary £38,500 - £43,800 Benefits Flexible start and finish times 25 days holiday + bank holidays (option to purchase extra 5 days) Annual Bonus Annual Tool Allowance Access to company share scheme Healthcare benefit (claim costs back of everyday health costs i.e. dentist, opticians, up to 7% pension (matched by company) Laptop, phone and van Industry leading CAT product training Referral Bonus Scheme Overtime Access to a host of retail discounts and online perks Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Working within Finning's industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. Location - Winsford and surrounding areas Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. As a Finning employee, you will receive: Salary £38,500 - £43,800 Benefits Flexible start and finish times 25 days holiday + bank holidays (option to purchase extra 5 days) Annual Bonus Annual Tool Allowance Access to company share scheme Healthcare benefit (claim costs back of everyday health costs i.e. dentist, opticians, up to 7% pension (matched by company) Laptop, phone and van Industry leading CAT product training Referral Bonus Scheme Overtime Access to a host of retail discounts and online perks Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 01, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Field Service Engineer you will respond to customer's field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner. Job Description: You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques. As a Finning Engineer you will receive: Salary £38,500 - £43,800 25 days holiday (purchase up to 5 extra days holiday) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Up to 8% pension Refer a friend bonus Employee reward platform (retails discounts and other employee rewards) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. Main Job Functions Provide an estimate of arrival time at customer's site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation. Contact customer's site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements. Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer. Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer. Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards. Specific Skills Work autonomously on own initiative as well as part of a team Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines Effective problem solver with strong analytical skills Motivated and Dynamic Self-starter Knowledge Knowledge in the use of field-based diagnosis tools and equipment essential Heavy Earth Moving equipment operating knowledge Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential Education and Experience LDV driving licence Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice Experience of a variety of construction and static machines essential At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package then apply online today At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.