An SME tech business is looking recruit a Part Time Facilities Co-Ordinator to work in their offices for 15 hours per week spread across Tuesday to Thursday. The role will oversee the operation and maintenance of building systems and services. More specifically the responsibilities will be: Primary contact for all facilities issues, liaising directly with the landlord and property management company. Provide facilities support with contractors, maintenance, cleaning. Obtaining quotes and preparing tenders Administration of First Aid and Fire Marshal responsibilities, certification etc Health and Safety in the office Ensuring the work environment is in good order. Responsibility for Security Access control - key fob entry system Supporting staff events Main contact for phone enquiries Overall responsibility for office supplies and filing systems Welcoming visitors, arranging refreshments etc You will have strong written and verbal communication skills with good IT literacy, be highly organised and a keen eye for detail. You will approach problems in a logical manner and remain calm in a busy environment. Health and Safety knowledge or any quality certifications would be beneficial. Great working environment.
May 03, 2024
Full time
An SME tech business is looking recruit a Part Time Facilities Co-Ordinator to work in their offices for 15 hours per week spread across Tuesday to Thursday. The role will oversee the operation and maintenance of building systems and services. More specifically the responsibilities will be: Primary contact for all facilities issues, liaising directly with the landlord and property management company. Provide facilities support with contractors, maintenance, cleaning. Obtaining quotes and preparing tenders Administration of First Aid and Fire Marshal responsibilities, certification etc Health and Safety in the office Ensuring the work environment is in good order. Responsibility for Security Access control - key fob entry system Supporting staff events Main contact for phone enquiries Overall responsibility for office supplies and filing systems Welcoming visitors, arranging refreshments etc You will have strong written and verbal communication skills with good IT literacy, be highly organised and a keen eye for detail. You will approach problems in a logical manner and remain calm in a busy environment. Health and Safety knowledge or any quality certifications would be beneficial. Great working environment.
Hours: 40 hours per week, working 5 days over 7 to include weekends on a rota basis Contract: Permanent, Full Time Location: Swinton Estate - Ripon, North Yorkshire Salary: Up to £23,920 per annum. Plus, on top of your salary you can earn up to £400 service charge per quarter (based on eligibility) Who we are: Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award-winning Samuel's Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts, and café, and last but by no means least the Swinton cookery school.As part of our C.A.S.T.L.E commitments, environment, and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members. The Role To handle and convert bedroom reservation enquiries and book the most beneficial package for both the business and the guests. To be fully conversant with the hotel's cancellation policy and ensure that correct terms are issued to clients, that deposits are received, and efficient billing is carried out in accordance with company policy. To refer to the Revenue Manager before any enquiry is denied. To be fully confident the room categories, hotel facilities and wider estate product knowledge to promote all opportunities to sell/upsell to clients. To be aware of special rates offered to group and corporate users and ensure that these are kept up-to-date and applied To support with the co-ordination of special event packages such as Christmas and New Year including ensuring full payments are received in advance, activities etc. are booked. To handle and convert cookery school, restaurant and spa reservations and book into the relevant booking system. To make pro-active calls to hotel guests to ensure administration and payments are up to date and upsell opportunities are carried out. To provide weekly delegate lists and function sheets for forthcoming cookery school courses. To update third party websites on a regular basis. To liaise with the Cookery School Head Chef to ensure all details and amendments are communicated Candidates should: Previous experience in a similar hotel environment would be an advantage A cheerful and positive personality Outstanding attention to detail Good computer skills Excellent attention to detail Excellent time management and organisational skills A responsible and detail-oriented approach to tasks Ability to work alone or as part of a team Ability to work under pressure and to deadlines Good spoken and written English Package description Quarterly service charge 30 days annual leave including bank holidays, increasing with service Summer party, Christmas Party, Long Service Awards Eligible team members will benefit from a NEST pension scheme Use of the Country Club & Spa 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and up to three guests £75 room rate for yourself, friends & family 15% discount for food & beverage or spa for family and friends 15% off Swinton Estate voucher purchases Refer a friend scheme up to £500.00 for a full-time member of staff Access to discounts, cinema tickets, days out and much more with Hospitality Rewards Complimentary meal when on duty Employee of the month awards Full Uniform Learning and Development opportunities to grow and progress through our business T's & Cs applyYou may have experience in the following: Reservation Coordinator, Hotel Reservations Agent, Accommodation Booking Coordinator, Booking Officer, Guest Services Coordinator, Room Reservations Coordinator, Hospitality Reservations Specialist, etc. REF-
May 03, 2024
Full time
Hours: 40 hours per week, working 5 days over 7 to include weekends on a rota basis Contract: Permanent, Full Time Location: Swinton Estate - Ripon, North Yorkshire Salary: Up to £23,920 per annum. Plus, on top of your salary you can earn up to £400 service charge per quarter (based on eligibility) Who we are: Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, three holiday cottages and award-winning Samuel's Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts, and café, and last but by no means least the Swinton cookery school.As part of our C.A.S.T.L.E commitments, environment, and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members. The Role To handle and convert bedroom reservation enquiries and book the most beneficial package for both the business and the guests. To be fully conversant with the hotel's cancellation policy and ensure that correct terms are issued to clients, that deposits are received, and efficient billing is carried out in accordance with company policy. To refer to the Revenue Manager before any enquiry is denied. To be fully confident the room categories, hotel facilities and wider estate product knowledge to promote all opportunities to sell/upsell to clients. To be aware of special rates offered to group and corporate users and ensure that these are kept up-to-date and applied To support with the co-ordination of special event packages such as Christmas and New Year including ensuring full payments are received in advance, activities etc. are booked. To handle and convert cookery school, restaurant and spa reservations and book into the relevant booking system. To make pro-active calls to hotel guests to ensure administration and payments are up to date and upsell opportunities are carried out. To provide weekly delegate lists and function sheets for forthcoming cookery school courses. To update third party websites on a regular basis. To liaise with the Cookery School Head Chef to ensure all details and amendments are communicated Candidates should: Previous experience in a similar hotel environment would be an advantage A cheerful and positive personality Outstanding attention to detail Good computer skills Excellent attention to detail Excellent time management and organisational skills A responsible and detail-oriented approach to tasks Ability to work alone or as part of a team Ability to work under pressure and to deadlines Good spoken and written English Package description Quarterly service charge 30 days annual leave including bank holidays, increasing with service Summer party, Christmas Party, Long Service Awards Eligible team members will benefit from a NEST pension scheme Use of the Country Club & Spa 50% discount on food & beverage (including cookery school) and spa treatments/ packages within the hotel and Country Club & Spa for yourself and up to three guests £75 room rate for yourself, friends & family 15% discount for food & beverage or spa for family and friends 15% off Swinton Estate voucher purchases Refer a friend scheme up to £500.00 for a full-time member of staff Access to discounts, cinema tickets, days out and much more with Hospitality Rewards Complimentary meal when on duty Employee of the month awards Full Uniform Learning and Development opportunities to grow and progress through our business T's & Cs applyYou may have experience in the following: Reservation Coordinator, Hotel Reservations Agent, Accommodation Booking Coordinator, Booking Officer, Guest Services Coordinator, Room Reservations Coordinator, Hospitality Reservations Specialist, etc. REF-
Salary: £28000 - £31000 Hours: Monday Friday (08 00 (16:00 finish every other Friday) Location: Rochester Office Based Steeped in traditional values and proud to deliver a comprehensive personal service to our clients; CC Cousins is the only choice when it comes to a complete facilities management solution. Due to our continued success and growth, we are now able to welcome a new Fabric Works Co-ordinator to our established and friendly team. Our teams deal with a broad spectrum of services and trades for our clients. The environment is one of fast pace with a moderate to large volume of quoted or planned works allocated to the successful applicant for management from cradle to grave. This role is pivotal working collectively with the rest of the fabric team to ensure the smooth running and management of small maintenance works (up to £1,500). The position requires strong organisational skills, attention to detail and the ability to efficiently management multiple jobs. The successful candidate will work closely with internal teams, subcontractors and clients to ensure works are completed on time, within budget and to the highest standards. We are seeking someone who is forward thinking, a team player, problem solver; and who has ability to work efficiently within a fast-paced environment. In return you will be working within a rewarding and supportive employer. We provide continual training and offer a genuine commitment to your personal and professional development. Day to day the fabric works co-ordinator will be responsible for: Pre and post client contact and communications. Completed all permit to works. Complete RAMS. Ensuring equipment / materials are ordered ahead of works. Scheduled works. All communications internally and with subcontractors regarding any works. Respond to engineer queries regarding works when on site. Desirable skills include: Strong communication skills (both over the phone and in written communications) with a variety of individuals. A confident ability to resolve problems. Strong organisation skills. Able to work as part of a team or alone when required. Ability to flex between work flows dependent on business demand. A knowledge of the construction/ facilities management industry and / or previous experience in a trade environment. Time and budget management If you interested in joining our team, then do not hesitate; apply today! We look forward to speaking to you and progressing your career with CC Cousins.
May 03, 2024
Full time
Salary: £28000 - £31000 Hours: Monday Friday (08 00 (16:00 finish every other Friday) Location: Rochester Office Based Steeped in traditional values and proud to deliver a comprehensive personal service to our clients; CC Cousins is the only choice when it comes to a complete facilities management solution. Due to our continued success and growth, we are now able to welcome a new Fabric Works Co-ordinator to our established and friendly team. Our teams deal with a broad spectrum of services and trades for our clients. The environment is one of fast pace with a moderate to large volume of quoted or planned works allocated to the successful applicant for management from cradle to grave. This role is pivotal working collectively with the rest of the fabric team to ensure the smooth running and management of small maintenance works (up to £1,500). The position requires strong organisational skills, attention to detail and the ability to efficiently management multiple jobs. The successful candidate will work closely with internal teams, subcontractors and clients to ensure works are completed on time, within budget and to the highest standards. We are seeking someone who is forward thinking, a team player, problem solver; and who has ability to work efficiently within a fast-paced environment. In return you will be working within a rewarding and supportive employer. We provide continual training and offer a genuine commitment to your personal and professional development. Day to day the fabric works co-ordinator will be responsible for: Pre and post client contact and communications. Completed all permit to works. Complete RAMS. Ensuring equipment / materials are ordered ahead of works. Scheduled works. All communications internally and with subcontractors regarding any works. Respond to engineer queries regarding works when on site. Desirable skills include: Strong communication skills (both over the phone and in written communications) with a variety of individuals. A confident ability to resolve problems. Strong organisation skills. Able to work as part of a team or alone when required. Ability to flex between work flows dependent on business demand. A knowledge of the construction/ facilities management industry and / or previous experience in a trade environment. Time and budget management If you interested in joining our team, then do not hesitate; apply today! We look forward to speaking to you and progressing your career with CC Cousins.
Customer Operations Executive Customer Service Coordinator Newcastle Brilliant customer service and administration role with loads of variety in a growing international business. £26,000 - £28,000 plus insane 36 days holiday! Work with a lovely multicultural team, great bunch of people! Fab little office in the TOON! This is a global business - European HQ is in Newcastle growth across Europe, the Middle East and Africa in the next 3 years. You ll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email! Absolutely super Monday to Friday office-based role! Speak to ! Stable, long-term role with plenty of variety and full training provided . You bring your customer service mindset, administration abilities and be ready to rock! Apply today - Start June 2024 The Role: Dealing with correspondence, phone calls and queries Customer service to provide for customers and work with customer service team in China Responsible for handling all orders from customers Order to Cash Close relationship with sales team Helping managing bookkeeping Accounts payables Accounts receivables VAT returns (in various Western Europe countries) Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture Freight purchasing assistance Monitoring staff travels with travel agent. Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval!
May 03, 2024
Full time
Customer Operations Executive Customer Service Coordinator Newcastle Brilliant customer service and administration role with loads of variety in a growing international business. £26,000 - £28,000 plus insane 36 days holiday! Work with a lovely multicultural team, great bunch of people! Fab little office in the TOON! This is a global business - European HQ is in Newcastle growth across Europe, the Middle East and Africa in the next 3 years. You ll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email. Providing excellent customer service, logistics and operational support to the business and customers via the phone and email! Absolutely super Monday to Friday office-based role! Speak to ! Stable, long-term role with plenty of variety and full training provided . You bring your customer service mindset, administration abilities and be ready to rock! Apply today - Start June 2024 The Role: Dealing with correspondence, phone calls and queries Customer service to provide for customers and work with customer service team in China Responsible for handling all orders from customers Order to Cash Close relationship with sales team Helping managing bookkeeping Accounts payables Accounts receivables VAT returns (in various Western Europe countries) Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture Freight purchasing assistance Monitoring staff travels with travel agent. Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude! Are you ready? Get started ASAP. Speak to Natalie at Duval!
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
May 02, 2024
Full time
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
We are looking for an Admin Assistant to join Kimberly Clarke on a 6 month contract at the Flint Site. Job Position Purpose / Summary To provide general administrative support for the Flint Site, which incorporates the Coleshill Mill and Flint Mill manufacturing facilities. The hours are Monday to Friday 8.30am until 4.30pm. Job Position Scope Reporting to the Site Leader, the Site Administrator will work closely with the Customer Support Co-ordinator to ensure pro-active administrative support on site including diary management for key meetings, organising charity and community events, site communications, recruitment co-ordination, the purchasing of workwear, PPE, stationery, washroom facilities and hospitality requirements, and other general administration Job Position Accountabilities / Expectations Working closely with the Customer Support Co-ordinator to organise key site meetings and co-ordinating diaries for Site Leader and Senior Leadership Team including room bookings, meeting room organisation, set up and hospitality, and general administration needs for the site Raising the profile of Kimberly-Clark within the local community, Flint Site by pro-actively establishing networks outside of the organisation for fund raising charity and community events Maintaining and keeping up to date the site Sharepoint intranet, site notice boards, communications folders, newsletters and site distribution lists in both manufacturing facilities Co-ordination and supporting the recruitment process for all site leaders including contacting candidates, arranging interview times, sending invites, booking rooms, preparing interview packs Site requisitioner and purchase order owner for: o Work Wear o Personal Protective Equipment, (PPE) o Prescription Safety Glasses o Site Washroom (Free of Charge) Supplies o Stationery Co-ordination of effective recognition on site by distributing Christmas vouchers, ad hoc recognition vouchers, breakfasts / lunches, retirement and leaving cakes, collections and cards Process owner to ensure mill bonus data is collated in a timely manner and submitted twice annually by deadline to ensure accurate payroll processing Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports Ensuring the distribution of all employee postal communications Other ad-hoc or project based data input/transfer Qualifications / Education / Experience / Skills Required A good level of general education,and have a proven track record in providing administrative support to a team. The job holder must also have strong communication skills with the ability to liaise with others and form strong relationships both internally and externally to the organisation, adopting a professional and competent approach to all tasks. They must also be pro-active with a can-do attitude, have good organisational skills and be able to co-ordinate activities across the business. They will have exceptional attention to detail, and have a methodical and organised approach to work. They will be flexible and adaptive to change, with the ability to pick up new tasks and assignments quickly. Specialized or Essential Knowledge Required (Optional) Strong IT skills, specifically in Microsoft office including Outlook diary management, internet and bespoke systems. Start: ASAP Duration: 6 months plus Location: Flint Site Rate: 26 per hour If you're interested, please reply with your CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 02, 2024
Contractor
We are looking for an Admin Assistant to join Kimberly Clarke on a 6 month contract at the Flint Site. Job Position Purpose / Summary To provide general administrative support for the Flint Site, which incorporates the Coleshill Mill and Flint Mill manufacturing facilities. The hours are Monday to Friday 8.30am until 4.30pm. Job Position Scope Reporting to the Site Leader, the Site Administrator will work closely with the Customer Support Co-ordinator to ensure pro-active administrative support on site including diary management for key meetings, organising charity and community events, site communications, recruitment co-ordination, the purchasing of workwear, PPE, stationery, washroom facilities and hospitality requirements, and other general administration Job Position Accountabilities / Expectations Working closely with the Customer Support Co-ordinator to organise key site meetings and co-ordinating diaries for Site Leader and Senior Leadership Team including room bookings, meeting room organisation, set up and hospitality, and general administration needs for the site Raising the profile of Kimberly-Clark within the local community, Flint Site by pro-actively establishing networks outside of the organisation for fund raising charity and community events Maintaining and keeping up to date the site Sharepoint intranet, site notice boards, communications folders, newsletters and site distribution lists in both manufacturing facilities Co-ordination and supporting the recruitment process for all site leaders including contacting candidates, arranging interview times, sending invites, booking rooms, preparing interview packs Site requisitioner and purchase order owner for: o Work Wear o Personal Protective Equipment, (PPE) o Prescription Safety Glasses o Site Washroom (Free of Charge) Supplies o Stationery Co-ordination of effective recognition on site by distributing Christmas vouchers, ad hoc recognition vouchers, breakfasts / lunches, retirement and leaving cakes, collections and cards Process owner to ensure mill bonus data is collated in a timely manner and submitted twice annually by deadline to ensure accurate payroll processing Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports Ensuring the distribution of all employee postal communications Other ad-hoc or project based data input/transfer Qualifications / Education / Experience / Skills Required A good level of general education,and have a proven track record in providing administrative support to a team. The job holder must also have strong communication skills with the ability to liaise with others and form strong relationships both internally and externally to the organisation, adopting a professional and competent approach to all tasks. They must also be pro-active with a can-do attitude, have good organisational skills and be able to co-ordinate activities across the business. They will have exceptional attention to detail, and have a methodical and organised approach to work. They will be flexible and adaptive to change, with the ability to pick up new tasks and assignments quickly. Specialized or Essential Knowledge Required (Optional) Strong IT skills, specifically in Microsoft office including Outlook diary management, internet and bespoke systems. Start: ASAP Duration: 6 months plus Location: Flint Site Rate: 26 per hour If you're interested, please reply with your CV. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Office manager position within a specialist and reputable firm of highly skilled surveyors and technicians, offering a one stop service from consultation to cure for rising damp, condensation & black mould, wet & dry rot, and woodworm They are PCA certified surveyors, and cover work all over South East London, and Kent. They are looking to recruit an office manager/works co-ordinator, who is experienced in admin, as well as having basic construction and building knowledge. If you are an administrator or office manager with construction industry experience, you are the perfect candidate for this role Office Manager Position Overview Administrative Management: Oversee day-to-day office operations, including managing correspondence, answering phones, and responding to inquiries. Coordinate office activities and schedules, ensuring deadlines are met and tasks are prioritized effectively. Human Resources Support: Assist with recruitment and onboarding processes, including posting job ads, scheduling interviews, and preparing employment contracts. Maintain employee records, including attendance, leave, and performance evaluations. Financial Administration: Assist with accounts payable and receivable processes, including invoice processing, expense tracking, and payment reconciliation. Prepare financial reports and budgets as needed, in collaboration with the finance department. Facilities Management: Ensure the cleanliness, safety, and maintenance of the office environment, including equipment and supplies. Coordinate office repairs and maintenance, liaising with vendors and contractors as necessary. Project Support: Provide administrative support to project managers and teams, including organizing meetings, preparing documents, and managing project files. Assist with project documentation and reporting, ensuring accuracy and completeness. Client Communication: Serve as a point of contact for clients, suppliers, and subcontractors, addressing inquiries and resolving issues in a timely and professional manner. Maintain client databases and records, ensuring confidentiality and accuracy of information. Office Manager Position Requirements Bachelors degree in business administration, business management, office management, or related fields are preferred Experience in a construction or building firm is preferred Basic understanding on construction or surveyors is preferred Excellent communication, organisation, interpersonal skills Proficient in Microsoft office and office management software Previous office management, or lead administration experience is essential Office Manager Position Remuneration Salary depending on experience and industry experience. In the 40k region Range of benefits and perks to be discussed Fully office based 9-5pm - can do flexible hours Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
May 02, 2024
Full time
Office manager position within a specialist and reputable firm of highly skilled surveyors and technicians, offering a one stop service from consultation to cure for rising damp, condensation & black mould, wet & dry rot, and woodworm They are PCA certified surveyors, and cover work all over South East London, and Kent. They are looking to recruit an office manager/works co-ordinator, who is experienced in admin, as well as having basic construction and building knowledge. If you are an administrator or office manager with construction industry experience, you are the perfect candidate for this role Office Manager Position Overview Administrative Management: Oversee day-to-day office operations, including managing correspondence, answering phones, and responding to inquiries. Coordinate office activities and schedules, ensuring deadlines are met and tasks are prioritized effectively. Human Resources Support: Assist with recruitment and onboarding processes, including posting job ads, scheduling interviews, and preparing employment contracts. Maintain employee records, including attendance, leave, and performance evaluations. Financial Administration: Assist with accounts payable and receivable processes, including invoice processing, expense tracking, and payment reconciliation. Prepare financial reports and budgets as needed, in collaboration with the finance department. Facilities Management: Ensure the cleanliness, safety, and maintenance of the office environment, including equipment and supplies. Coordinate office repairs and maintenance, liaising with vendors and contractors as necessary. Project Support: Provide administrative support to project managers and teams, including organizing meetings, preparing documents, and managing project files. Assist with project documentation and reporting, ensuring accuracy and completeness. Client Communication: Serve as a point of contact for clients, suppliers, and subcontractors, addressing inquiries and resolving issues in a timely and professional manner. Maintain client databases and records, ensuring confidentiality and accuracy of information. Office Manager Position Requirements Bachelors degree in business administration, business management, office management, or related fields are preferred Experience in a construction or building firm is preferred Basic understanding on construction or surveyors is preferred Excellent communication, organisation, interpersonal skills Proficient in Microsoft office and office management software Previous office management, or lead administration experience is essential Office Manager Position Remuneration Salary depending on experience and industry experience. In the 40k region Range of benefits and perks to be discussed Fully office based 9-5pm - can do flexible hours Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Kinetic Recruitment are looking to recruit a Site Administrator with immediate starts to work for a leading manufacturing company based in Flint. Initial 6 month assignment with look to turn permanent Reporting to the Site Leader, the Site Administrator will work closely with the Customer Support Co-ordinator to ensure pro-active administrative support on site including diary management for key meetings, organising charity and community events, site communications, recruitment co-ordination, the purchasing of workwear, PPE, stationery, washroom facilities and hospitality requirements, and other general administration Duties and Responsibilities Working closely with the Customer Support Co-ordinator to organise key site meetings and co-ordinating diaries for Site Leader and Senior Leadership Team including room bookings, meeting room organisation, set up and hospitality, and general administration needs for the site Maintaining and keeping up to date the site Sharepoint intranet, site notice boards, communications folders, newsletters and site distribution lists in both manufacturing facilities Co-ordination and supporting the recruitment process for all site leaders including contacting candidates, arranging interview times, sending invites, booking rooms, preparing interview packs Site requisitioner and purchase order owner for: o Work Wear o Personal Protective Equipment, (PPE) o Prescription Safety Glasses o Site Washroom (Free of Charge) Supplies o Stationery Co-ordination of effective recognition on site by distributing Christmas vouchers, ad hoc recognition vouchers, breakfasts / lunches, retirement and leaving cakes, collections and cards Process owner to ensure mill bonus data is collated in a timely manner and submitted twice annually by deadline to ensure accurate payroll processing Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports Ensuring the distribution of all employee postal communications Other ad-hoc or project based data input/transfer Other skills required Expansive knowledge of Microsoft Excel, Word & Outlook Working hours are Monday to Friday 8.30am to 5pm 12.00 to 13.30 per hour Onsite parking If you feel that you have what we need then please do call Carole on (phone number removed) or email your up to date CV to: (url removed) Kinetic plc is a Recruitment Consultancy with over 35 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973
May 02, 2024
Seasonal
Kinetic Recruitment are looking to recruit a Site Administrator with immediate starts to work for a leading manufacturing company based in Flint. Initial 6 month assignment with look to turn permanent Reporting to the Site Leader, the Site Administrator will work closely with the Customer Support Co-ordinator to ensure pro-active administrative support on site including diary management for key meetings, organising charity and community events, site communications, recruitment co-ordination, the purchasing of workwear, PPE, stationery, washroom facilities and hospitality requirements, and other general administration Duties and Responsibilities Working closely with the Customer Support Co-ordinator to organise key site meetings and co-ordinating diaries for Site Leader and Senior Leadership Team including room bookings, meeting room organisation, set up and hospitality, and general administration needs for the site Maintaining and keeping up to date the site Sharepoint intranet, site notice boards, communications folders, newsletters and site distribution lists in both manufacturing facilities Co-ordination and supporting the recruitment process for all site leaders including contacting candidates, arranging interview times, sending invites, booking rooms, preparing interview packs Site requisitioner and purchase order owner for: o Work Wear o Personal Protective Equipment, (PPE) o Prescription Safety Glasses o Site Washroom (Free of Charge) Supplies o Stationery Co-ordination of effective recognition on site by distributing Christmas vouchers, ad hoc recognition vouchers, breakfasts / lunches, retirement and leaving cakes, collections and cards Process owner to ensure mill bonus data is collated in a timely manner and submitted twice annually by deadline to ensure accurate payroll processing Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports Ensuring the distribution of all employee postal communications Other ad-hoc or project based data input/transfer Other skills required Expansive knowledge of Microsoft Excel, Word & Outlook Working hours are Monday to Friday 8.30am to 5pm 12.00 to 13.30 per hour Onsite parking If you feel that you have what we need then please do call Carole on (phone number removed) or email your up to date CV to: (url removed) Kinetic plc is a Recruitment Consultancy with over 35 years of experience of delivering staffing solutions to the engineering, manufacturing and technical industries. Kinetic plc treats all applications with a high degree of care, we review all submissions and will attempt to contact applicants who match the job profile. Those that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities. Kinetic Recruitment Services Ltd operates as an Employment Business and Recruitment Agency as defined under the Employment Agencies Act 1973
Exciting opportunity! Premier Work Support are excited to be recruiting for a temporary Administrative Assistant for a prestigious Manufacturing client based in Flint . Duties & Responsibilities of the role: You will be reporting to the Site Leader, the Site Administrator and working closely with the Customer Support Co-ordinator ensuring pro-active administrative support. Diary management for key meetings, organising charity and community events, site communications, the purchasing of workwear, PPE, stationery, washroom facilities and hospitality requirements. Maintaining and keeping up to date the site Sharepoint, site notice boards, communications folders, newsletters and site distribution lists. Co-ordination of effective recognition on site by distributing vouchers, breakfasts / lunches, collections and cards. Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports. Ensuring the distribution of all employee postal communications Qualifications required: Strong can do attitude. Strong communication skills both written and verbal. Good organisational skills to be able to co-ordinate activities across the business. Exceptional attention to detail and have a methodical approach to work. Strong IT skills, specifically in Microsoft office including Outlook diary management. The hours will be Monday to Friday 8:30am - 4:30pm This is an excellent opportunity for someone with a passion for Administration, if you hold the skills and experience for this position then please apply with your CV today!
May 02, 2024
Seasonal
Exciting opportunity! Premier Work Support are excited to be recruiting for a temporary Administrative Assistant for a prestigious Manufacturing client based in Flint . Duties & Responsibilities of the role: You will be reporting to the Site Leader, the Site Administrator and working closely with the Customer Support Co-ordinator ensuring pro-active administrative support. Diary management for key meetings, organising charity and community events, site communications, the purchasing of workwear, PPE, stationery, washroom facilities and hospitality requirements. Maintaining and keeping up to date the site Sharepoint, site notice boards, communications folders, newsletters and site distribution lists. Co-ordination of effective recognition on site by distributing vouchers, breakfasts / lunches, collections and cards. Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports. Ensuring the distribution of all employee postal communications Qualifications required: Strong can do attitude. Strong communication skills both written and verbal. Good organisational skills to be able to co-ordinate activities across the business. Exceptional attention to detail and have a methodical approach to work. Strong IT skills, specifically in Microsoft office including Outlook diary management. The hours will be Monday to Friday 8:30am - 4:30pm This is an excellent opportunity for someone with a passion for Administration, if you hold the skills and experience for this position then please apply with your CV today!
Job Title: Administrative Assistant - Global Manufacturing Company Contract: 6-month contract Location: Flint, Wales Hours: 8:30am - 4:30pm Salary: up to 27,000 per annum SRG are working with a Global Manufacturing company to help them find an Administrative Assistant to join their busy team. The successful candidate will provide general administrative support for the Flint Site, which incorporates the Coleshill Mill and Flint Mill manufacturing facility. Key Responsibilities will include: Working closely with the Customer Support Co-ordinator to organise key site meetings and co-ordinating diaries for Site Leader and Senior Leadership Team including room bookings, meeting room organisation, set up and hospitality, and general administration needs for the site. Raising the profile within the local community, Flint Site by pro-actively establishing networks outside of the organisation for fund raising charity and community events. Maintaining and keeping up to date the site Sharepoint intranet, site notice boards, communications folders, newsletters and site distribution lists in both manufacturing facilities. Co-ordination and supporting the recruitment process for all site leaders including contacting candidates, arranging interview times, sending invites, booking rooms, preparing interview packs. Co-ordination of effective recognition on site by distributing Christmas vouchers, ad hoc recognition vouchers, breakfasts / lunches, retirement and leaving cakes, collections and cards. Process owner to ensure mill bonus data is collated in a timely manner and submitted twice annually by deadline to ensure accurate payroll processing. Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports. Ensuring the distribution of all employee postal communications. Other ad-hoc or project-based data input/transfer. Candidate Requirements: A good level of general education and have a proven track record in providing administrative support to a team. The job holder must also have strong communication skills with the ability to liaise with others and form strong relationships both internally and externally to the organisation, adopting a professional and competent approach to all tasks. They must also be pro-active with a can-do attitude, have good organisational skills and be able to co-ordinate activities across the business. They will have exceptional attention to detail and have a methodical and organised approach to work. They will be flexible and adaptive to change, with the ability to pick up new tasks and assignments quickly. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 02, 2024
Seasonal
Job Title: Administrative Assistant - Global Manufacturing Company Contract: 6-month contract Location: Flint, Wales Hours: 8:30am - 4:30pm Salary: up to 27,000 per annum SRG are working with a Global Manufacturing company to help them find an Administrative Assistant to join their busy team. The successful candidate will provide general administrative support for the Flint Site, which incorporates the Coleshill Mill and Flint Mill manufacturing facility. Key Responsibilities will include: Working closely with the Customer Support Co-ordinator to organise key site meetings and co-ordinating diaries for Site Leader and Senior Leadership Team including room bookings, meeting room organisation, set up and hospitality, and general administration needs for the site. Raising the profile within the local community, Flint Site by pro-actively establishing networks outside of the organisation for fund raising charity and community events. Maintaining and keeping up to date the site Sharepoint intranet, site notice boards, communications folders, newsletters and site distribution lists in both manufacturing facilities. Co-ordination and supporting the recruitment process for all site leaders including contacting candidates, arranging interview times, sending invites, booking rooms, preparing interview packs. Co-ordination of effective recognition on site by distributing Christmas vouchers, ad hoc recognition vouchers, breakfasts / lunches, retirement and leaving cakes, collections and cards. Process owner to ensure mill bonus data is collated in a timely manner and submitted twice annually by deadline to ensure accurate payroll processing. Maintaining documents for standard work and standard reports including crisis management contact lists, supporting Safety meetings and producing safety reports. Ensuring the distribution of all employee postal communications. Other ad-hoc or project-based data input/transfer. Candidate Requirements: A good level of general education and have a proven track record in providing administrative support to a team. The job holder must also have strong communication skills with the ability to liaise with others and form strong relationships both internally and externally to the organisation, adopting a professional and competent approach to all tasks. They must also be pro-active with a can-do attitude, have good organisational skills and be able to co-ordinate activities across the business. They will have exceptional attention to detail and have a methodical and organised approach to work. They will be flexible and adaptive to change, with the ability to pick up new tasks and assignments quickly. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Role: Facilities Administrator Location: Leeds, West Yorkshire Job Type: Permanent Salary: Up to £25,000 depending on experience We are looking for an organised and self-motivated Facilities Administrator to join a growing Property & Asset Compliance Consultancy specialising in providing Asbestos Management, Health & Safety, Facilities Management, Legionella and Fire Risk services. The role: To assist the Facilities Coordinator in providing support and being the point of contact for key clients. Delivering administrative support to the facilities department Read vacant property reports picking up on any opportunities to quote for additional work and liaising with the supply chain to present quotations for these opportunities to the client. Taking calls from clients and dealing with their requests promptly. Reacting swiftly to emergency requests over the phone and booking in work through suppliers. Manage client portals and upload work completed sheets onto various client systems. Booking inspections and other necessary jobs for vacant properties to be completed when requested by clients. Managing client specific email inboxes and actioning appropriately. Sending completed inspection reports to the clients. Carry out tasks as directed and required, seeking advice and support as necessary. Requirements: Previous experience in an administrative/customer services/help desk role ideally within Facilities Management or similar Ability to manage own workload and thrive in a fast-paced environment A positive and proactive attitude, with the ability to work under pressure and handle multiple tasks simultaneously. Ability to work independently and as part of a team Good phone manner Proficient in using the Microsoft Office Package ability to learn new computer systems with ease. Strong attention to detail Company benefits: Salary up to £25,000 23 days holiday in addition to the usual public/bank holidays. This will increase to 25 days after two years service. Opportunity to develop your professional career with a market-leading organisation in a huge period of growth. Additional training opportunities Newly renovated modern office space in Leeds City Centre
May 02, 2024
Full time
Job Role: Facilities Administrator Location: Leeds, West Yorkshire Job Type: Permanent Salary: Up to £25,000 depending on experience We are looking for an organised and self-motivated Facilities Administrator to join a growing Property & Asset Compliance Consultancy specialising in providing Asbestos Management, Health & Safety, Facilities Management, Legionella and Fire Risk services. The role: To assist the Facilities Coordinator in providing support and being the point of contact for key clients. Delivering administrative support to the facilities department Read vacant property reports picking up on any opportunities to quote for additional work and liaising with the supply chain to present quotations for these opportunities to the client. Taking calls from clients and dealing with their requests promptly. Reacting swiftly to emergency requests over the phone and booking in work through suppliers. Manage client portals and upload work completed sheets onto various client systems. Booking inspections and other necessary jobs for vacant properties to be completed when requested by clients. Managing client specific email inboxes and actioning appropriately. Sending completed inspection reports to the clients. Carry out tasks as directed and required, seeking advice and support as necessary. Requirements: Previous experience in an administrative/customer services/help desk role ideally within Facilities Management or similar Ability to manage own workload and thrive in a fast-paced environment A positive and proactive attitude, with the ability to work under pressure and handle multiple tasks simultaneously. Ability to work independently and as part of a team Good phone manner Proficient in using the Microsoft Office Package ability to learn new computer systems with ease. Strong attention to detail Company benefits: Salary up to £25,000 23 days holiday in addition to the usual public/bank holidays. This will increase to 25 days after two years service. Opportunity to develop your professional career with a market-leading organisation in a huge period of growth. Additional training opportunities Newly renovated modern office space in Leeds City Centre
Mana Resourcing Ltd
Market Harborough, Leicestershire
JOB TITLE: Administrator - Logistics Department of Medical Company This is initially a six month fixed term contract - potential to become permanent The COMPANY Our Market Harborough based client is one of the world's preeminent organisations in their specialist field of designing and delivering turnkey health care facilities predominantly in the Third World. They have earned a deserved reputation for developing and delivering innovative solutions to complex social infrastructure challenges. They have achieved this by continually investing in a well trained and motivated workforce who are the key to their success. The ROLE The successful candidate, as part of the Purchasing and Logistics Team, will be responsible for data input and administration support to the Team. Duties will include; Data collection and consolidation Input project related data, such as shipping information and documents Maintain records for the logistics department Maintain supplier, customer and project/enquiry files Record delivery schedules and packing specifications from suppliers Processing of supplier invoices, Goods Received Notes (GRN), etc. General admin - including typing correspondence/reports, updating Excel spreadsheets, etc. The CANDIDATE Our client is looking for an experienced and enthusiastic Administrator possessing the following attributes to support the Logistics & Purchasing Team; Experience within a similar position Strong in Excel Confident communicator Good telephone manner skills Background of working in logistics admin is desirable but not essential Experience in liaising with suppliers Desire to build a career within a market leading organisation SALARY: 24,000 to 26,000 & Package LOCATION: Market Harborough This role is commutable from: Corby Desborough Rothwell Market Harborough Kettering Burton Latimer Moulton Wellingborough Stamford Oakham Melton Mowbray ALTERNATIVE JOB TITLES: Admin Assistant - Logistics, Logistics Administrator, Logistics Coordinator, Logistics Co-ordinator Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
May 02, 2024
Full time
JOB TITLE: Administrator - Logistics Department of Medical Company This is initially a six month fixed term contract - potential to become permanent The COMPANY Our Market Harborough based client is one of the world's preeminent organisations in their specialist field of designing and delivering turnkey health care facilities predominantly in the Third World. They have earned a deserved reputation for developing and delivering innovative solutions to complex social infrastructure challenges. They have achieved this by continually investing in a well trained and motivated workforce who are the key to their success. The ROLE The successful candidate, as part of the Purchasing and Logistics Team, will be responsible for data input and administration support to the Team. Duties will include; Data collection and consolidation Input project related data, such as shipping information and documents Maintain records for the logistics department Maintain supplier, customer and project/enquiry files Record delivery schedules and packing specifications from suppliers Processing of supplier invoices, Goods Received Notes (GRN), etc. General admin - including typing correspondence/reports, updating Excel spreadsheets, etc. The CANDIDATE Our client is looking for an experienced and enthusiastic Administrator possessing the following attributes to support the Logistics & Purchasing Team; Experience within a similar position Strong in Excel Confident communicator Good telephone manner skills Background of working in logistics admin is desirable but not essential Experience in liaising with suppliers Desire to build a career within a market leading organisation SALARY: 24,000 to 26,000 & Package LOCATION: Market Harborough This role is commutable from: Corby Desborough Rothwell Market Harborough Kettering Burton Latimer Moulton Wellingborough Stamford Oakham Melton Mowbray ALTERNATIVE JOB TITLES: Admin Assistant - Logistics, Logistics Administrator, Logistics Coordinator, Logistics Co-ordinator Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1
Ernest Gordon Recruitment Limited
Stony Stratford, Buckinghamshire
Engineering Administor 26,000 - 28,000 + Progression + Training + Mon - Fri + Bonus + Company Benefits Milton Keynes Are you a Engineering Administor or similar with a background in Facilities or Property Management, looking to join a an expanding company who can help you progress your career and develop your skillset. On offer is the opportunity to work within a fast-growing company, who operate in the property management industry. This long-standing business can offer a role with guaranteed stability due to long standing contracts already in place and new contracts on the horizon. In this role, you will be responsible for taking queries and calls from customers looking to resolve issues, organising maintenance works, communicating with contractors, raising tickets, maintain records, process invoices and general customer service / administration. You will be the first point of contact for many of the companies suppliers, customers and clients so it's important you build new relationships and maintaining existing ones. This role would suit a Engineering Administor or similar with a background in Facilities or Property Management looking for the opportunity to join a growing company who offer you the opportunity to progress into other areas of the business and develop a varied skillset. THE ROLE: Booking contractors to resolve maintenance issues Maintaining records for invoices First port of call for customers / clients. Monday to Friday 8:30am-5:30pm THE PERSON: Engineering Administor or similar Background in Facilities / Property Management Commutable to Milton Keynes Reference:BBBH13082 Key Words: Engineering Administor, Maintenance, Facilities, Co-Ordinator, Admin, Administrator, Customer service, Call Centre, Line support, Progression, Benefits, Hertfordshire, Milton Keynes If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 02, 2024
Full time
Engineering Administor 26,000 - 28,000 + Progression + Training + Mon - Fri + Bonus + Company Benefits Milton Keynes Are you a Engineering Administor or similar with a background in Facilities or Property Management, looking to join a an expanding company who can help you progress your career and develop your skillset. On offer is the opportunity to work within a fast-growing company, who operate in the property management industry. This long-standing business can offer a role with guaranteed stability due to long standing contracts already in place and new contracts on the horizon. In this role, you will be responsible for taking queries and calls from customers looking to resolve issues, organising maintenance works, communicating with contractors, raising tickets, maintain records, process invoices and general customer service / administration. You will be the first point of contact for many of the companies suppliers, customers and clients so it's important you build new relationships and maintaining existing ones. This role would suit a Engineering Administor or similar with a background in Facilities or Property Management looking for the opportunity to join a growing company who offer you the opportunity to progress into other areas of the business and develop a varied skillset. THE ROLE: Booking contractors to resolve maintenance issues Maintaining records for invoices First port of call for customers / clients. Monday to Friday 8:30am-5:30pm THE PERSON: Engineering Administor or similar Background in Facilities / Property Management Commutable to Milton Keynes Reference:BBBH13082 Key Words: Engineering Administor, Maintenance, Facilities, Co-Ordinator, Admin, Administrator, Customer service, Call Centre, Line support, Progression, Benefits, Hertfordshire, Milton Keynes If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Facilities Administrator Job Profile An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and parts of the division in a Facilities Coordinator capacity. Functions To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building To ensure subcontract renewals are coordinated and administered To train and support the development of other Facilities Coordinators and Facilities Administrators To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM To support the CDM by leading on administration aspects of internal and external client audits To complete SOPF Site Audits as required by the CDM Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only) Provide support, training and coaching for new employees To Copy Facilities Admin Duties to here Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the FM operations Assist other PPP premises with Reactive and PPM if requested by the CDM. Continue with self-development to improve service delivery and reduce outsourcing needs. Job Measurement Data Internal and External KPI Performance Financial Penalties Internal and Reporting Essential Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal Technology i.e., Microsoft Word and Excel, Outlook, and good typing skills Good understanding of CAFM Technical knowledge of Mechanical/Electrical Plant and Equipment Ability to prioritise workload and tasks Can do attitude with a proactive approach Have a good awareness of Health & safety working practices Desirables IOSH (Managing safely) Previous history of working within Facilities Management Services and knowledge of Facilities Management software.
May 02, 2024
Full time
Facilities Administrator Job Profile An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and parts of the division in a Facilities Coordinator capacity. Functions To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building To ensure subcontract renewals are coordinated and administered To train and support the development of other Facilities Coordinators and Facilities Administrators To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM To support the CDM by leading on administration aspects of internal and external client audits To complete SOPF Site Audits as required by the CDM Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only) Provide support, training and coaching for new employees To Copy Facilities Admin Duties to here Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the FM operations Assist other PPP premises with Reactive and PPM if requested by the CDM. Continue with self-development to improve service delivery and reduce outsourcing needs. Job Measurement Data Internal and External KPI Performance Financial Penalties Internal and Reporting Essential Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal Technology i.e., Microsoft Word and Excel, Outlook, and good typing skills Good understanding of CAFM Technical knowledge of Mechanical/Electrical Plant and Equipment Ability to prioritise workload and tasks Can do attitude with a proactive approach Have a good awareness of Health & safety working practices Desirables IOSH (Managing safely) Previous history of working within Facilities Management Services and knowledge of Facilities Management software.
Role: Facilities Coordinator Location: Andover, England Salary: £40,000 Are you passionate about ensuring operational efficiency and creating a seamless workplace environment? The Advocate Group is partnered with a popular FMCG brand, assisting with the search for a skilled Facilities Coordinator to join their dynamic team. In this role, you'll play a pivotal part in coordinating various aspects of facilities management, from general maintenance to Health and safety audits. Key Responsibilities The Facilities Coordinator is expected to oversee all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well-functioning. This extends beyond our Head Office and warehousing & distribution space to include our retail stores too. The Facilities Coordinator has the responsibility to ensure the head office services meet workers' needs and that Retail stores have all sufficient needs to operate safely and securely. Responsible for the management of all required inspections and repair work for the Andover office facility. Responsible for all contract agreements for our Retail stores covering Fire extinguishers, safety alarms and all necessary equipment provision and support contractors. Skills & Qualifications well-organised Good verbal and written communication skills Sound problem-solving skills Availability and willingness to be available after-hours when required some ad hoc projects will require weekend and evening attendance Ability to manage external contractors Sound judgement and the ability to think quickly during emergencies Sound knowledge of health and safety legislation Qualification in health and safety or facilities management (desirable) Good understanding of facilities management and coordination BCs in Facility Management or Business Administration is desirable but not essential UK Driving Licence Negotiation skills for negotiating contracts and managing projects If you re interested in this position, please get in touch with Molly at the Advocate Group or APPLY NOW to be considered for this exciting vacancy. Phone: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency about this vacancy.
May 02, 2024
Full time
Role: Facilities Coordinator Location: Andover, England Salary: £40,000 Are you passionate about ensuring operational efficiency and creating a seamless workplace environment? The Advocate Group is partnered with a popular FMCG brand, assisting with the search for a skilled Facilities Coordinator to join their dynamic team. In this role, you'll play a pivotal part in coordinating various aspects of facilities management, from general maintenance to Health and safety audits. Key Responsibilities The Facilities Coordinator is expected to oversee all building-related activities. You will be responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well-functioning. This extends beyond our Head Office and warehousing & distribution space to include our retail stores too. The Facilities Coordinator has the responsibility to ensure the head office services meet workers' needs and that Retail stores have all sufficient needs to operate safely and securely. Responsible for the management of all required inspections and repair work for the Andover office facility. Responsible for all contract agreements for our Retail stores covering Fire extinguishers, safety alarms and all necessary equipment provision and support contractors. Skills & Qualifications well-organised Good verbal and written communication skills Sound problem-solving skills Availability and willingness to be available after-hours when required some ad hoc projects will require weekend and evening attendance Ability to manage external contractors Sound judgement and the ability to think quickly during emergencies Sound knowledge of health and safety legislation Qualification in health and safety or facilities management (desirable) Good understanding of facilities management and coordination BCs in Facility Management or Business Administration is desirable but not essential UK Driving Licence Negotiation skills for negotiating contracts and managing projects If you re interested in this position, please get in touch with Molly at the Advocate Group or APPLY NOW to be considered for this exciting vacancy. Phone: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency about this vacancy.
Facilities and Maintenance Helpdesk Administrator- Hertfordshire- up to 26k My client is currently recruiting for an experienced Helpdesk Administrator to join their busy team based in Hertfordshire. The ideal candidate will have Helpdesk or Administration experience within Facilities and Maintenance or a busy environment. Monday to Friday- Office Based- 8am- Friday 5pm or 9am til 6pm alternate shifts Main Duties General Helpdesk Administration Duties PPMS Raising Purchase Orders Liaising with Engineers and assigning them to works. Assist with the efficient day to day running of help desk reporting to the help desk manager. Receive and process work requests from clients, received via e mail, telephone and portal. Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO's, process permits. Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that the account coordinator is updated. Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals. Estimate further works. Close down completed job Send client reports. Be part of the weekend rota where required paid overtime. Attend client meetings where necessary. Other help desk tasks that are within the capability of the Help Desk Coordinator. If you are interested in this position please apply today
May 02, 2024
Full time
Facilities and Maintenance Helpdesk Administrator- Hertfordshire- up to 26k My client is currently recruiting for an experienced Helpdesk Administrator to join their busy team based in Hertfordshire. The ideal candidate will have Helpdesk or Administration experience within Facilities and Maintenance or a busy environment. Monday to Friday- Office Based- 8am- Friday 5pm or 9am til 6pm alternate shifts Main Duties General Helpdesk Administration Duties PPMS Raising Purchase Orders Liaising with Engineers and assigning them to works. Assist with the efficient day to day running of help desk reporting to the help desk manager. Receive and process work requests from clients, received via e mail, telephone and portal. Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO's, process permits. Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that the account coordinator is updated. Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals. Estimate further works. Close down completed job Send client reports. Be part of the weekend rota where required paid overtime. Attend client meetings where necessary. Other help desk tasks that are within the capability of the Help Desk Coordinator. If you are interested in this position please apply today
Team Administrator & Coordinator / Work Planner & Scheduler with strong communication, organisational and administrative skills and the ability to multi-task and meet deadlines within a busy environment is required for a fast growing and innovative Engineering and Fabrication company based in Rochester, Kent. As a successful candidate you must have previous experience coordinating, booking / scheduling and planning work schedules. Ideally this experience will be gained from working within an Engineering / Maintenance / Facilities / Construction or similar industry. SALARY: £25,000 - £30,000 per annum LOCATION: Rochester, Kent (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: 8:30am to 4:30pm JOB OVERVIEW We have a fantastic new job opportunity for a Team Administrator & Coordinator / Work Planner & Schedulerwith strong communication, organisational and administrative skills and the ability to multi-task and meet deadlines within a busy environment. Working as a Team Administrator & Coordinator / Work Planner & Scheduler you will join a company that pride themselves on being a family feel business with a great work life balance culture. As a successful candidate you will join the company's existing Administration and Work Planning Team who support Project Supervisors and clients with the coordination of the Engineering Team. As the Team Administrator & Coordinator / Work Planner & Scheduler you will support commercial clients with maintenance and reactive repairs across a radius, ensuring work orders are scheduled and allocated to operatives through the booking system. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your role as an Team Administrator & Coordinator / Work Planner & Schedulerwill include: Booking all repairs / appointments before arranging appropriate resource Planning and scheduling works for operatives as well as daily emergency and reactive work Liaising with engineers, subcontractors, customers to ensure that they have all relevant information to carry out repairs Data input / raising works on Joblogic Preparing and maintaining operational reports, sending these out to clients to meet deadlines Checking all portals throughout the day, ensure jobs are not missed and keeping to SLAs Updating Engineers appointment calendar - liaise any discrepancies to HR Handling all engineers' timesheets, first line before payroll. Ensuring they are processed within deadlines and have correct information Dealing with enquiries Letter formatting to prompt urgency or works in need of scheduling Communicating effectively with management and colleagues to aid smooth running between office and engineers Meeting KPIs Following GDPR Guidelines and protecting personal data Answering inbound and outbound calls and dealing with enquiries CANDIDATE REQUIREMENTS Previous experience in a similar role and within a similar industry such as Engineering / Maintenance / Facilities / Construction etc., where you are liaising with Engineers / Trades People and scheduling their daily jobs Ability to manage multiple tasks simultaneously Strong communication skills, both written and verbal Ability to work independently and as part of a team Ability to work in a fast-paced environment with multiple priorities and deadlines Confidence with working in a team or alone HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12118 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Rochester, Kent. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
May 02, 2024
Full time
Team Administrator & Coordinator / Work Planner & Scheduler with strong communication, organisational and administrative skills and the ability to multi-task and meet deadlines within a busy environment is required for a fast growing and innovative Engineering and Fabrication company based in Rochester, Kent. As a successful candidate you must have previous experience coordinating, booking / scheduling and planning work schedules. Ideally this experience will be gained from working within an Engineering / Maintenance / Facilities / Construction or similar industry. SALARY: £25,000 - £30,000 per annum LOCATION: Rochester, Kent (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: 8:30am to 4:30pm JOB OVERVIEW We have a fantastic new job opportunity for a Team Administrator & Coordinator / Work Planner & Schedulerwith strong communication, organisational and administrative skills and the ability to multi-task and meet deadlines within a busy environment. Working as a Team Administrator & Coordinator / Work Planner & Scheduler you will join a company that pride themselves on being a family feel business with a great work life balance culture. As a successful candidate you will join the company's existing Administration and Work Planning Team who support Project Supervisors and clients with the coordination of the Engineering Team. As the Team Administrator & Coordinator / Work Planner & Scheduler you will support commercial clients with maintenance and reactive repairs across a radius, ensuring work orders are scheduled and allocated to operatives through the booking system. APPLY TODAY If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review. DUTIES Your role as an Team Administrator & Coordinator / Work Planner & Schedulerwill include: Booking all repairs / appointments before arranging appropriate resource Planning and scheduling works for operatives as well as daily emergency and reactive work Liaising with engineers, subcontractors, customers to ensure that they have all relevant information to carry out repairs Data input / raising works on Joblogic Preparing and maintaining operational reports, sending these out to clients to meet deadlines Checking all portals throughout the day, ensure jobs are not missed and keeping to SLAs Updating Engineers appointment calendar - liaise any discrepancies to HR Handling all engineers' timesheets, first line before payroll. Ensuring they are processed within deadlines and have correct information Dealing with enquiries Letter formatting to prompt urgency or works in need of scheduling Communicating effectively with management and colleagues to aid smooth running between office and engineers Meeting KPIs Following GDPR Guidelines and protecting personal data Answering inbound and outbound calls and dealing with enquiries CANDIDATE REQUIREMENTS Previous experience in a similar role and within a similar industry such as Engineering / Maintenance / Facilities / Construction etc., where you are liaising with Engineers / Trades People and scheduling their daily jobs Ability to manage multiple tasks simultaneously Strong communication skills, both written and verbal Ability to work independently and as part of a team Ability to work in a fast-paced environment with multiple priorities and deadlines Confidence with working in a team or alone HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12118 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Rochester, Kent. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
JOIN AN ELITE TEAM AS A SERVICE ADMINISTRATOR Are you ready to elevate your career in the world of luxury distribution? Then look no further! This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team. JOB TITLE: Service Administrator LOCATION: Chard, Somerset SALARY: £25,000 - £30,000 PA, DOE HOURS: Monday - Friday, 8.30am- 5pm BENEFITS: Generous salary with the ability to earn more as your knowledge and confidence grows, 25 days holiday + Bank Holidays, Pension Scheme, Bonus Schemes, staff discounts on company products, ongoing training and friendly welcoming team. The office complex provides a modern, open plan working environment with onsite parking and impressive staff facilities. THE COMPANY: A renowned, award winning luxury distribution company committed to providing high quality products and exceptional customer service. THE ROLE: As the Service Administrator, you will be the backbone of the team, ensuring seamless coordination and execution of all administrative tasks. You will work closely with the Services Manager and a team of engineers, where your primary responsibility will be to manage service and repair appointments. You will manage client enquiries and orders, coordinating logistics and maintaining meticulous records playing a pivotal role in upholding customer service excellence. This role will really suit an organised, detail-orientated person who possesses excellent communication skills. KEY DUTIES: Appointment booking and coordination. Responding promptly to incoming service and repair requests from customers via phone or email. Coordinating with service engineers and customers to assign and schedule appointments. Managing customer expectations in a friendly and helpful manner, confirming appointments, providing advice on service and repairs. Ensuring prompt resolution of customer issues and concerns, ensuring exceptional customer service is delivered. Administrative duties - maintaining accurate records of service and repair appointments, customer details, and relevant documentation. Generating service reports and other documentation as required. Quality Assurance. Conducting follow-up calls with customers to ensure satisfaction with service and repair work. Monitoring service and repair processes to identify areas for improvement and implement solutions to enhance efficiency and customer experience. Collaborating with service engineers and other team members to optimise scheduling and improve service delivery. Communicating effectively with internal teams to ensure seamless coordination of service and repair operations. Developing a sound knowledge of products to support the provision of advice and customer care. THE CANDIDATE: Previous experience in a customer service or administrative role, preferably in a service or repair environment. Understands the importance of delivering exceptional customer service. An excellent organiser and coordinator with the ability to multitask and prioritise tasks. A confident communicator and personable person who can connect easily with clients. HOW TO APPLY: This role is ideally starting immediately, however the client will consider candidates who are on a short notice period. If the sound of this role appeals to you and you would like to find out more please apply online, email or call Debbie on for more information. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 01, 2024
Full time
JOIN AN ELITE TEAM AS A SERVICE ADMINISTRATOR Are you ready to elevate your career in the world of luxury distribution? Then look no further! This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team. JOB TITLE: Service Administrator LOCATION: Chard, Somerset SALARY: £25,000 - £30,000 PA, DOE HOURS: Monday - Friday, 8.30am- 5pm BENEFITS: Generous salary with the ability to earn more as your knowledge and confidence grows, 25 days holiday + Bank Holidays, Pension Scheme, Bonus Schemes, staff discounts on company products, ongoing training and friendly welcoming team. The office complex provides a modern, open plan working environment with onsite parking and impressive staff facilities. THE COMPANY: A renowned, award winning luxury distribution company committed to providing high quality products and exceptional customer service. THE ROLE: As the Service Administrator, you will be the backbone of the team, ensuring seamless coordination and execution of all administrative tasks. You will work closely with the Services Manager and a team of engineers, where your primary responsibility will be to manage service and repair appointments. You will manage client enquiries and orders, coordinating logistics and maintaining meticulous records playing a pivotal role in upholding customer service excellence. This role will really suit an organised, detail-orientated person who possesses excellent communication skills. KEY DUTIES: Appointment booking and coordination. Responding promptly to incoming service and repair requests from customers via phone or email. Coordinating with service engineers and customers to assign and schedule appointments. Managing customer expectations in a friendly and helpful manner, confirming appointments, providing advice on service and repairs. Ensuring prompt resolution of customer issues and concerns, ensuring exceptional customer service is delivered. Administrative duties - maintaining accurate records of service and repair appointments, customer details, and relevant documentation. Generating service reports and other documentation as required. Quality Assurance. Conducting follow-up calls with customers to ensure satisfaction with service and repair work. Monitoring service and repair processes to identify areas for improvement and implement solutions to enhance efficiency and customer experience. Collaborating with service engineers and other team members to optimise scheduling and improve service delivery. Communicating effectively with internal teams to ensure seamless coordination of service and repair operations. Developing a sound knowledge of products to support the provision of advice and customer care. THE CANDIDATE: Previous experience in a customer service or administrative role, preferably in a service or repair environment. Understands the importance of delivering exceptional customer service. An excellent organiser and coordinator with the ability to multitask and prioritise tasks. A confident communicator and personable person who can connect easily with clients. HOW TO APPLY: This role is ideally starting immediately, however the client will consider candidates who are on a short notice period. If the sound of this role appeals to you and you would like to find out more please apply online, email or call Debbie on for more information. Why make Office Angels your agency of choice? CV advice and guidance. Thorough interview preparation advice and support. Weekly email updates of our most current opportunities. Support from a personable and dedicated team of experienced Consultants. We keep in touch! Once we place you in your new role, we keep in touch for your first few weeks to ensure you are happy and settled in. If we successfully find you your new role we will plant a tree in your name! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Office Coordinator position is responsible for the general day-to-day operations of the London, UK office. Due to the nature of this position, work must generally be performed within a 30 hours / week timeframe (M-Fri). This role is an in-office role. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request: General administration as required: call handling and forwarding, front door access controls, post management, post requests, staff access, etc. Support of facilities management: oversight of cleaning and maintenance contractors, management of office supplies and procurement, equipment maintenance requests, liaison with building management. Facilitating work from home set-ups and procurement and coordinating distribution to personnel as requested. Facilitating new starter set-up in collaboration with P&C (HR) & IT inclusive of onboarding, office orientation, etc. Responsible for ensuring a clean, safe, tidy, and professional office environment at all times. Ensuring the office is health and safety compliant and maintain a knowledge of UK regulations for workplace management. Manage any office security systems and accounts, fire drills, fire equipment maintenance, or required inspections. Maintain the fire safety equipment and ensure fire extinguishers are services and smoke alarms / detectors are functioning - conduct fire safety awareness training upon request. Manage corporate relationships and partnerships such as shipping vendors, office accounts, and more. Ensure the payment of facilities invoices within payment deadlines, including invoice tracking and coding. Manage and maintain key office supplies (including pantry supplies, office materials, first aid supplies, etc.). Inventory and maintenance of the storage unit. Manage the office access controls / visitor protocols of the office space and coordinate security enhancements / improvements upon request. Provides administrative support to the Grant, Contracts & Compliance Department in the coordination of contracts received to and shipped from the London office. Supporting staff in the office with questions, inquiries, and support needs. In all duties, uphold Internews' Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity and Justice. ADDITIONAL AD-HOC RESPONSIBILITIES upon request may include: Coordinates office wide events and meetings including staff meetings, holiday events and special visitor events. Other corporate (ad-hoc) special projects as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous or current office administration experience. Ability to work in-person from the London-office 4 days a week. Demonstrable experience dealing with a wide range of internal and external stakeholders at varying levels of seniority and public profile. Ability to communicate effectively with people at all levels, and build collaborative working relationships. Ability to work effectively under pressure and demonstrate a calm, confident and flexible approach to work. Proficient use of Microsoft Windows environment and MS Office applications including MS Word, Excel, Outlook, Teams and Explorer. Organized, logical, detail oriented. Relevant higher academic qualification/s or equivalent professional experience. Fluent spoken and written English PHYSICAL DEMANDS and WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions. Expected office hours are generally Monday through Friday from 09:00am to 5:30pm. Vacancy Timeframe: Deadline for applications: 11 May 2024. Applications will be reviewed as and when they arrive. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. This position will be located in the UK, therefore the successful candidate will need to both be present in the UK throughout the duration of their assignment and be able to demonstrate their Right to Work in the UK prior to the role start date.
May 01, 2024
Full time
The Office Coordinator position is responsible for the general day-to-day operations of the London, UK office. Due to the nature of this position, work must generally be performed within a 30 hours / week timeframe (M-Fri). This role is an in-office role. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, with other duties upon request: General administration as required: call handling and forwarding, front door access controls, post management, post requests, staff access, etc. Support of facilities management: oversight of cleaning and maintenance contractors, management of office supplies and procurement, equipment maintenance requests, liaison with building management. Facilitating work from home set-ups and procurement and coordinating distribution to personnel as requested. Facilitating new starter set-up in collaboration with P&C (HR) & IT inclusive of onboarding, office orientation, etc. Responsible for ensuring a clean, safe, tidy, and professional office environment at all times. Ensuring the office is health and safety compliant and maintain a knowledge of UK regulations for workplace management. Manage any office security systems and accounts, fire drills, fire equipment maintenance, or required inspections. Maintain the fire safety equipment and ensure fire extinguishers are services and smoke alarms / detectors are functioning - conduct fire safety awareness training upon request. Manage corporate relationships and partnerships such as shipping vendors, office accounts, and more. Ensure the payment of facilities invoices within payment deadlines, including invoice tracking and coding. Manage and maintain key office supplies (including pantry supplies, office materials, first aid supplies, etc.). Inventory and maintenance of the storage unit. Manage the office access controls / visitor protocols of the office space and coordinate security enhancements / improvements upon request. Provides administrative support to the Grant, Contracts & Compliance Department in the coordination of contracts received to and shipped from the London office. Supporting staff in the office with questions, inquiries, and support needs. In all duties, uphold Internews' Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity and Justice. ADDITIONAL AD-HOC RESPONSIBILITIES upon request may include: Coordinates office wide events and meetings including staff meetings, holiday events and special visitor events. Other corporate (ad-hoc) special projects as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Previous or current office administration experience. Ability to work in-person from the London-office 4 days a week. Demonstrable experience dealing with a wide range of internal and external stakeholders at varying levels of seniority and public profile. Ability to communicate effectively with people at all levels, and build collaborative working relationships. Ability to work effectively under pressure and demonstrate a calm, confident and flexible approach to work. Proficient use of Microsoft Windows environment and MS Office applications including MS Word, Excel, Outlook, Teams and Explorer. Organized, logical, detail oriented. Relevant higher academic qualification/s or equivalent professional experience. Fluent spoken and written English PHYSICAL DEMANDS and WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions. Expected office hours are generally Monday through Friday from 09:00am to 5:30pm. Vacancy Timeframe: Deadline for applications: 11 May 2024. Applications will be reviewed as and when they arrive. The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. This position will be located in the UK, therefore the successful candidate will need to both be present in the UK throughout the duration of their assignment and be able to demonstrate their Right to Work in the UK prior to the role start date.
Part-Time Post Room / Facilities Support Role Temporary role start ASAP Initial contract for 3 months £12 per hour PAYE Working on-site in Chiswick Park 8am - 2pm Monday to Friday Working for a fantastic global company with a household name we are looking for an experienced Post Room / Facilities operative o join their amazing team in Chiswick Park. This Post Room / Facilities role is initially a temporary position starting ASAP, and will be for 3 months. You will be working Monday to Friday on-site 8am - 2pm. The ideal candidate will: Have previous experience in a post room/facilities environment Be flexible as this is essential for this role, no two days are the same Must have a can-do attitude and be able to hit the ground running Excellent communication, listening and customer service skills Be able to start work immediately and commit to a 3-month contract Able to follow instructions and work on own initiative Duties will include - Booking in parcels/letters using a parcel app Managing product/courier deliveries via the goods lift to the post room Assisting the Facilities Co-ordinator with meeting room layout - opening/closing room dividers, moving tables and chairs Checking and replenishing printers in the service hubs Morning checks of all meeting rooms/service hubs Setting up tables for meeting lunches in areas as requested Keeping the furniture room tidy and safe Checking stationery/catering deliveries and replenishing cupboards If you're available immediately, live locally to Chiswick and think you have the right skills and experience for this role please do send your CV through for immediate consideration.
May 01, 2024
Full time
Part-Time Post Room / Facilities Support Role Temporary role start ASAP Initial contract for 3 months £12 per hour PAYE Working on-site in Chiswick Park 8am - 2pm Monday to Friday Working for a fantastic global company with a household name we are looking for an experienced Post Room / Facilities operative o join their amazing team in Chiswick Park. This Post Room / Facilities role is initially a temporary position starting ASAP, and will be for 3 months. You will be working Monday to Friday on-site 8am - 2pm. The ideal candidate will: Have previous experience in a post room/facilities environment Be flexible as this is essential for this role, no two days are the same Must have a can-do attitude and be able to hit the ground running Excellent communication, listening and customer service skills Be able to start work immediately and commit to a 3-month contract Able to follow instructions and work on own initiative Duties will include - Booking in parcels/letters using a parcel app Managing product/courier deliveries via the goods lift to the post room Assisting the Facilities Co-ordinator with meeting room layout - opening/closing room dividers, moving tables and chairs Checking and replenishing printers in the service hubs Morning checks of all meeting rooms/service hubs Setting up tables for meeting lunches in areas as requested Keeping the furniture room tidy and safe Checking stationery/catering deliveries and replenishing cupboards If you're available immediately, live locally to Chiswick and think you have the right skills and experience for this role please do send your CV through for immediate consideration.