One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Business Development OfficerStoke-on-Trent£31,981 a yearFull Time 37.5 hours per weekPermanentAs a Business Development Officer, youll lead on the growth of the business by spotting and developing growth and funding opportunities within the Group to ensure our client can thrive, support their customers, and continue to develop their services.Job requirements: Proactively source non-statutory funding opportunities. Achieve new income growth targets for the Education and Prevention Team by strategically expanding the network of schools, academies, and colleges engaging with the programme. Gather information about potential customers, competitors, commissioners, commissioning plans, and requirements to inform business planning, sustainability, and growth. Use expertise to advise on evolving funding sources to support the strategy. Keeping up to date with any trends, changes, or challenges. Work closely with the Business Development Manager to ensure new income opportunities are up to date and being tracked closely. Contribute to bid writing. Deputises for the Business Development Manager in their absence. What our client is looking for: A good general level of education to a GCSE standard or equivalent. Qualified with a business or fundraising qualification or to a degree level would be desirable. Excellent communication skills with the ability to convey complex information in a simple and exciting way. Extensive experience in business development, income generation, or within the not-for-profit sector. An ability to work well as a team. An ability to make informed decisions. An understanding of the challenges faces by those experiencing homelessness and domestic abuse. A drive to seek out new business opportunities. An ability to work to tight deadlines. Help our client to make sure everyone in their region has access to a happy home. APPLY NOW!Our client will be interviewing as they go so might close the application process early if they find the right person. JBRP1_UKTJ
May 05, 2024
Full time
Business Development OfficerStoke-on-Trent£31,981 a yearFull Time 37.5 hours per weekPermanentAs a Business Development Officer, youll lead on the growth of the business by spotting and developing growth and funding opportunities within the Group to ensure our client can thrive, support their customers, and continue to develop their services.Job requirements: Proactively source non-statutory funding opportunities. Achieve new income growth targets for the Education and Prevention Team by strategically expanding the network of schools, academies, and colleges engaging with the programme. Gather information about potential customers, competitors, commissioners, commissioning plans, and requirements to inform business planning, sustainability, and growth. Use expertise to advise on evolving funding sources to support the strategy. Keeping up to date with any trends, changes, or challenges. Work closely with the Business Development Manager to ensure new income opportunities are up to date and being tracked closely. Contribute to bid writing. Deputises for the Business Development Manager in their absence. What our client is looking for: A good general level of education to a GCSE standard or equivalent. Qualified with a business or fundraising qualification or to a degree level would be desirable. Excellent communication skills with the ability to convey complex information in a simple and exciting way. Extensive experience in business development, income generation, or within the not-for-profit sector. An ability to work well as a team. An ability to make informed decisions. An understanding of the challenges faces by those experiencing homelessness and domestic abuse. A drive to seek out new business opportunities. An ability to work to tight deadlines. Help our client to make sure everyone in their region has access to a happy home. APPLY NOW!Our client will be interviewing as they go so might close the application process early if they find the right person. JBRP1_UKTJ
Quality Assurance Engineerup to 2 Year ContractBirmingham Competitive Rates Due to the nature of the role & the industry you are working in, you will be required to achieve UK BPSS & SC clearance We are looking for a Quality Specialist to support the Audit Programme. Ideally, you will have come from a Production or Manufacturing background (not maintenance) with strong Quality, Audit and Investigation experience as you will be carrying out Physical Inspections. Day to Day Responsibilities - Participates in Quality reviews of proposals, contracts, regulatory, program and customer requirements to develop quality assurance strategies, plans and tests for hardware and software products, processes and services ensuring early quality involvement in program development. Development of Quality cost estimates based on Statements of Work (SOW) assigned. Develop and implement processes for determining, verifying and meeting Customer SOW requirements Verification of product conformity to design Verification of compliance to Customers' requirements Participate in the maintenance of processes, procedures and metrics to assure program, contract, customer and regulatory requirements are adhered to Validation of work instructions, tooling requirements, certifications, process standards, policies and procedures Identify and documents discrepancies, segregates and controls non-conforming items to prevent unintended use or delivery Verification of compliance to Regulatory requirements Identifying opportunities for corrective action while performing product or process verification Performs auditing, surveillance and monitoring against the approved audit plan, identifies and documents discrepancies and management of corrective actions to completion Segregation and control of non-conforming items Performs preliminary review and disposition of non-conformance Identifies repetitive or significant or non-conformance's and initiates requests for corrective action Conducts product review with customer during product or process verification To facilitate and sustain a Just Culture within the Maintenance/Production Organisation Participate with stakeholders in the analysis process of unfavourable process data, customer complaints and metric results formulating mitigation plans utilizing the closed loop preventive / corrective action process Represents Quality in design reviews, with regard: Routine verification of product conformance to design requirements, providing objective evidence of results Performs bench-marking and other forms of analysis to ensure specified processes capability levels are achievedEssential Experience we are looking for - Maintenance/Modification experience in a civil or military environment Part 21 experience Safety Management Systems knowledge and experience Previous industry experience in the application of aviation safety policy Safety investigation and root cause corrective action experience, within the aviation industry Aviation Quality Management System (QMS) experience Ability to identify help needed and coordinate with the appropriate leaders and team members Qualified Auditor with experience in auditing techniques Experience compiling and reporting statistical dataIdeal, but not essential experience - Preferably degree qualified, or equivalent, but not essential MRB QA experience First Article Inspection experience Knowledge of MAA/CAA/EASA (Part 145/Part M). Experience with Data Analytics. Familiar with company Process and Procedures would be beneficial. Demonstrated written and verbal communication skills. Demonstrated analytical/problem solving skills. Detail oriented. Demonstrated high level of dependability, interpersonal skills, initiative, adaptability, decision-making, and problem solving and organization skills. Customer focused ability to work independently or as part of a team. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
May 05, 2024
Full time
Quality Assurance Engineerup to 2 Year ContractBirmingham Competitive Rates Due to the nature of the role & the industry you are working in, you will be required to achieve UK BPSS & SC clearance We are looking for a Quality Specialist to support the Audit Programme. Ideally, you will have come from a Production or Manufacturing background (not maintenance) with strong Quality, Audit and Investigation experience as you will be carrying out Physical Inspections. Day to Day Responsibilities - Participates in Quality reviews of proposals, contracts, regulatory, program and customer requirements to develop quality assurance strategies, plans and tests for hardware and software products, processes and services ensuring early quality involvement in program development. Development of Quality cost estimates based on Statements of Work (SOW) assigned. Develop and implement processes for determining, verifying and meeting Customer SOW requirements Verification of product conformity to design Verification of compliance to Customers' requirements Participate in the maintenance of processes, procedures and metrics to assure program, contract, customer and regulatory requirements are adhered to Validation of work instructions, tooling requirements, certifications, process standards, policies and procedures Identify and documents discrepancies, segregates and controls non-conforming items to prevent unintended use or delivery Verification of compliance to Regulatory requirements Identifying opportunities for corrective action while performing product or process verification Performs auditing, surveillance and monitoring against the approved audit plan, identifies and documents discrepancies and management of corrective actions to completion Segregation and control of non-conforming items Performs preliminary review and disposition of non-conformance Identifies repetitive or significant or non-conformance's and initiates requests for corrective action Conducts product review with customer during product or process verification To facilitate and sustain a Just Culture within the Maintenance/Production Organisation Participate with stakeholders in the analysis process of unfavourable process data, customer complaints and metric results formulating mitigation plans utilizing the closed loop preventive / corrective action process Represents Quality in design reviews, with regard: Routine verification of product conformance to design requirements, providing objective evidence of results Performs bench-marking and other forms of analysis to ensure specified processes capability levels are achievedEssential Experience we are looking for - Maintenance/Modification experience in a civil or military environment Part 21 experience Safety Management Systems knowledge and experience Previous industry experience in the application of aviation safety policy Safety investigation and root cause corrective action experience, within the aviation industry Aviation Quality Management System (QMS) experience Ability to identify help needed and coordinate with the appropriate leaders and team members Qualified Auditor with experience in auditing techniques Experience compiling and reporting statistical dataIdeal, but not essential experience - Preferably degree qualified, or equivalent, but not essential MRB QA experience First Article Inspection experience Knowledge of MAA/CAA/EASA (Part 145/Part M). Experience with Data Analytics. Familiar with company Process and Procedures would be beneficial. Demonstrated written and verbal communication skills. Demonstrated analytical/problem solving skills. Detail oriented. Demonstrated high level of dependability, interpersonal skills, initiative, adaptability, decision-making, and problem solving and organization skills. Customer focused ability to work independently or as part of a team. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
eSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the UK. We work on highly complex projects and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we're continuing to build this team of experts. We're seeking a Business Development Manager who will report to the CEO and be responsible for eSentio's customer acquisition and revenue generation within the large law (UK Top 50) market. The primary goal of the Business Development Manager will be developing and executing comprehensive sales plans. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you'll Develop and execute a comprehensive sales plan to drive revenue growth within the UK top 50 legal market. Prospect for new clients and manage the sales cycle from lead generation to closing deals. Meet and exceed sales quotas, while also focusing on client account management, retention, and up-selling opportunities Build and maintain strong relationships with key stakeholders in the legal industry. Collaborate with internal teams to ensure successful delivery of solutions and services to clients. Stay informed about industry trends, competitive landscape, and client needs to help develop sales strategies. We need you to have 5+ years of related experience in the professional services arena, preferably in a legal environment 5+ years of experience selling technical professional services to large law firms and legal departments. An understanding of the business drivers of legal technology. 5+ years of successful due diligence and deal structuring. Experience developing sales and territory plans. Excellent interpersonal, communication and presentation skills Comfort working with senior leaders of organizations (CIO, CFO, Managing Partners etc.). Strong relationship building skills. Existing contacts in the legal industry. Some of the cool things include We're a remote-forward company, and this position can be located in or near any major city in the UK. We provide a competitive compensation plan with a generous bonus program We offer health insurance, health care cash plan and long term sickness benefits Regular team informational and celebrational check-ins, and semi-annual in person events An awesome group of smart and determined coworkers, including an industry expert, female CEO If you believe you have the unique and exceptional skills, professionalism, and determination to excel in this role, we're eager to meet you! Have you worked in the large law UK market?
May 05, 2024
Full time
eSentio provides technology consulting to some of the largest and most technically advanced law firms and legal organizations in the UK. We work on highly complex projects and have a core goal of exceeding their expectations in service, integrity, value, and expertise. Our teams of consultants are among the most experienced thought leaders in their fields, and we're continuing to build this team of experts. We're seeking a Business Development Manager who will report to the CEO and be responsible for eSentio's customer acquisition and revenue generation within the large law (UK Top 50) market. The primary goal of the Business Development Manager will be developing and executing comprehensive sales plans. Every member of the eSentio team is a professional and is expected to proactively manage their own work outcomes and quality, while collaborating across the organization. At eSentio you'll Develop and execute a comprehensive sales plan to drive revenue growth within the UK top 50 legal market. Prospect for new clients and manage the sales cycle from lead generation to closing deals. Meet and exceed sales quotas, while also focusing on client account management, retention, and up-selling opportunities Build and maintain strong relationships with key stakeholders in the legal industry. Collaborate with internal teams to ensure successful delivery of solutions and services to clients. Stay informed about industry trends, competitive landscape, and client needs to help develop sales strategies. We need you to have 5+ years of related experience in the professional services arena, preferably in a legal environment 5+ years of experience selling technical professional services to large law firms and legal departments. An understanding of the business drivers of legal technology. 5+ years of successful due diligence and deal structuring. Experience developing sales and territory plans. Excellent interpersonal, communication and presentation skills Comfort working with senior leaders of organizations (CIO, CFO, Managing Partners etc.). Strong relationship building skills. Existing contacts in the legal industry. Some of the cool things include We're a remote-forward company, and this position can be located in or near any major city in the UK. We provide a competitive compensation plan with a generous bonus program We offer health insurance, health care cash plan and long term sickness benefits Regular team informational and celebrational check-ins, and semi-annual in person events An awesome group of smart and determined coworkers, including an industry expert, female CEO If you believe you have the unique and exceptional skills, professionalism, and determination to excel in this role, we're eager to meet you! Have you worked in the large law UK market?
London, United Kingdom Posted on 04/26/2024 Be part of a growing team that issuccessfully implementing the most advanced and intelligent technologies forour customers. We are currently looking for a Sales Director or Senior Sales Manager to join our Team in the United Kingdom. What you will do: As our new Sales Director/Senior Sales Manager, you will focus onidentifying and approaching potential clients with the aim of identifying howRoboyo can best help them on their automation journeys. In this role, you willbe an important part of our team in developing our business developmentfunction to better support our clients in fulfilling their needs. You willguide our clients to identify automation opportunities, evaluate the associatedadded value for our clients, and assist in the development of their automationroadmap. You will be the key point of contact between Roboyoand our clients, identifying opportunities, answering queries, offering advice,and introducing new products and technologies. In addition to approachingpotential clients with the aim of winning new business, you also work todevelop our relationships with existing clients. As such, you will become acrucial part of and a trusted advisor in our client's digital transformationjourney. You willdrive the identification of market trends and emerging client demands forspecific services in the automation space, the development of a correspondingoffering and ensure that both sales and delivery organizations are enabled tobring those services to market. You will support the Chief Business Officer in drivingbusiness development efforts regionally. You will be responsible for developingand implementing strategies to drive growth, manage profitability, and enhanceclient satisfaction. Here's a glimpse of what your role entails: Develop the regional sales strategy and framework forthe team to use Execution of strategic and tactical account planning,as well as effective implementation of sales methodologies with highcross-selling potential Developing and building existing customerrelationships and acquiring new customers Responsible for the complete sales cycle (end-to-end) Processing of tenders in cooperation with our deliveryteam Creation of "customized" pitch decks andindividualized offers Communication and close collaboration with ourtechnology partners Forecasting and CRM reporting Run or participate in events and sales/marketingactivities with a focus on existing and potential client business opportunities Requirements 5+ years of consulting experience in a B2B environment 5+ years in a dedicated Sales role A resilient network in the UK and demonstrable experience in new business sales with large organizations in UK Experience in complex solution selling that includesthe introduction of projects of, IT-services and/or process developmentinitiatives Experienced in driving sales initiative from firstcontact to signed engagement Experience in developing strategies for growth Strong business focus with good understanding fromworking with stakeholders at CEO level Flexibility and willingness to travel when required Skills that we see as a big plus: Experience in Financial Services and Private Equity sectors. Experience in IT- / Management consulting from projectmanagement or project delivery will be an advantage, and your ability tounderstand and translate client needs into solutions will be of greatimportance. Knowledge of Hyperautomation tools and techniques . Personal abilities thatwe seek in you: You have a good ability to demonstrate clear businessvalue, drive and develop a client relationship and control the client'sexpectations. You are a team player who is good at making yourclients, project members and colleagues happy while achieving ambitiousobjectives. A self-starter with strong personal drive with theability to thrive in a multitask environment You communicate effectively in person, on the phone,in writing and online Private Health Insurance BUPA Pension Plan with Standard Life 30 days of paid vacation annually Employee Referral bonus Flexible home office policy A large customer-base with well-known logos &first-class references A growing company where you can make a genuinedifference - Where we strive to get your input
May 05, 2024
Full time
London, United Kingdom Posted on 04/26/2024 Be part of a growing team that issuccessfully implementing the most advanced and intelligent technologies forour customers. We are currently looking for a Sales Director or Senior Sales Manager to join our Team in the United Kingdom. What you will do: As our new Sales Director/Senior Sales Manager, you will focus onidentifying and approaching potential clients with the aim of identifying howRoboyo can best help them on their automation journeys. In this role, you willbe an important part of our team in developing our business developmentfunction to better support our clients in fulfilling their needs. You willguide our clients to identify automation opportunities, evaluate the associatedadded value for our clients, and assist in the development of their automationroadmap. You will be the key point of contact between Roboyoand our clients, identifying opportunities, answering queries, offering advice,and introducing new products and technologies. In addition to approachingpotential clients with the aim of winning new business, you also work todevelop our relationships with existing clients. As such, you will become acrucial part of and a trusted advisor in our client's digital transformationjourney. You willdrive the identification of market trends and emerging client demands forspecific services in the automation space, the development of a correspondingoffering and ensure that both sales and delivery organizations are enabled tobring those services to market. You will support the Chief Business Officer in drivingbusiness development efforts regionally. You will be responsible for developingand implementing strategies to drive growth, manage profitability, and enhanceclient satisfaction. Here's a glimpse of what your role entails: Develop the regional sales strategy and framework forthe team to use Execution of strategic and tactical account planning,as well as effective implementation of sales methodologies with highcross-selling potential Developing and building existing customerrelationships and acquiring new customers Responsible for the complete sales cycle (end-to-end) Processing of tenders in cooperation with our deliveryteam Creation of "customized" pitch decks andindividualized offers Communication and close collaboration with ourtechnology partners Forecasting and CRM reporting Run or participate in events and sales/marketingactivities with a focus on existing and potential client business opportunities Requirements 5+ years of consulting experience in a B2B environment 5+ years in a dedicated Sales role A resilient network in the UK and demonstrable experience in new business sales with large organizations in UK Experience in complex solution selling that includesthe introduction of projects of, IT-services and/or process developmentinitiatives Experienced in driving sales initiative from firstcontact to signed engagement Experience in developing strategies for growth Strong business focus with good understanding fromworking with stakeholders at CEO level Flexibility and willingness to travel when required Skills that we see as a big plus: Experience in Financial Services and Private Equity sectors. Experience in IT- / Management consulting from projectmanagement or project delivery will be an advantage, and your ability tounderstand and translate client needs into solutions will be of greatimportance. Knowledge of Hyperautomation tools and techniques . Personal abilities thatwe seek in you: You have a good ability to demonstrate clear businessvalue, drive and develop a client relationship and control the client'sexpectations. You are a team player who is good at making yourclients, project members and colleagues happy while achieving ambitiousobjectives. A self-starter with strong personal drive with theability to thrive in a multitask environment You communicate effectively in person, on the phone,in writing and online Private Health Insurance BUPA Pension Plan with Standard Life 30 days of paid vacation annually Employee Referral bonus Flexible home office policy A large customer-base with well-known logos &first-class references A growing company where you can make a genuinedifference - Where we strive to get your input
Anderson Recruitment Ltd
Gloucester, Gloucestershire
Our ever growing client are currently looking to add to their team! Based near Gloucester Quays, with free parking, you will work on a full time permanent basis within the Customer Services Team. You will be responsible for processing customer order enquiries via email and telephone in a professional and efficient manner. Some previous office experience is beneficial however, as long as you hold strong customer service experience our client is happy to provide training. Responsibilities: -Administration of customer requests received via email and phone -Effective monitoring and management of order, service and repair calls -Communicating with a wide range of internal and external customers providing ETA's and job progress -Produce and process quotations for customers for contract renewals -Prepare and dispatch all new and renewal service contracts in accordance with new contract process -Provide service contract administration to managers -Raising invoices for service customers including contracts, repairs and additional services from service engineer work order reports -Liaise with accounts department concerning orders on credit hold Candidate Attributes: -Organisational skills to manage time effectively -Exceptional customer service skills -Good communication skills both written and verbal -Able to demonstrate use of initiative Hours: Monday - Thursday 8:30am - 5pm, Friday 8:30am - 4pm Salary: £11.59 per hour
May 05, 2024
Full time
Our ever growing client are currently looking to add to their team! Based near Gloucester Quays, with free parking, you will work on a full time permanent basis within the Customer Services Team. You will be responsible for processing customer order enquiries via email and telephone in a professional and efficient manner. Some previous office experience is beneficial however, as long as you hold strong customer service experience our client is happy to provide training. Responsibilities: -Administration of customer requests received via email and phone -Effective monitoring and management of order, service and repair calls -Communicating with a wide range of internal and external customers providing ETA's and job progress -Produce and process quotations for customers for contract renewals -Prepare and dispatch all new and renewal service contracts in accordance with new contract process -Provide service contract administration to managers -Raising invoices for service customers including contracts, repairs and additional services from service engineer work order reports -Liaise with accounts department concerning orders on credit hold Candidate Attributes: -Organisational skills to manage time effectively -Exceptional customer service skills -Good communication skills both written and verbal -Able to demonstrate use of initiative Hours: Monday - Thursday 8:30am - 5pm, Friday 8:30am - 4pm Salary: £11.59 per hour
Job title: CRM Operations Specialist Contract: Until the end of year with the possibility of extension Location: Hybrid working (Central London) Start Date: Start of June Purpose of the role: To support the effective delivery of the global CRM operations service, making sure it meets the needs of markets and the global organization. To act as a key contact for stakeholders with enquiries about the platforms, technologies and capabilities that are utilized for CRM channel communications, and as secondary cover when Global CRM Operations Manager is not working. The client utilizes a complex network of interconnected systems to run omnichannel campaigns promoting its range of smoke free products services. We are searching for a talented technical professional who is confident to take initiative and work independently where required, yet also comfortable operating in collaboration with a larger team. The right candidate should also be happy to train in new skill areas while on the job, with support from other technical experts. Individual Accountabilities Monitor and analyse the performance of the agency's delivery of CRM operations against SLAs defined in the contract. Identify opportunities to optimize terms and processes in order to improve quality of service or bring about lower costs. Work with the agency to empower markets to use campaign measurement and testing methodologies including tagging, control groups and operational reporting dashboards, with a view to maximising the performance of activations against agreed KPIs. Collate and save monthly activity updates from the agency pertaining to the delivery of the CRM operations service (technical, reporting, operations) to SharePoint. Work with the agency to prepare and deliver monthly results snapshots that show the value of the CRM operations service to the business through quantitative and qualitative metrics. Coordinate delivery of training to markets on new CRM capabilities provided by Salesforce Marketing Cloud and other eCRM vendors. Success measures: Process Optimization: Delivering improvements that provide a measurable impact on cost or delivery speed for a marketing channel. Performance Measurement: CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we're looking for: Experience working in a role in digital marketing, ideally in a company operating at a global scale and working with multiple integrated platforms and systems. Technical understanding of tokenized pricing models, data analysis, CRM, personalization. Person being able to collaborate across verticals and multiple stakeholders, from both the internal organization and agency partners.
May 05, 2024
Contractor
Job title: CRM Operations Specialist Contract: Until the end of year with the possibility of extension Location: Hybrid working (Central London) Start Date: Start of June Purpose of the role: To support the effective delivery of the global CRM operations service, making sure it meets the needs of markets and the global organization. To act as a key contact for stakeholders with enquiries about the platforms, technologies and capabilities that are utilized for CRM channel communications, and as secondary cover when Global CRM Operations Manager is not working. The client utilizes a complex network of interconnected systems to run omnichannel campaigns promoting its range of smoke free products services. We are searching for a talented technical professional who is confident to take initiative and work independently where required, yet also comfortable operating in collaboration with a larger team. The right candidate should also be happy to train in new skill areas while on the job, with support from other technical experts. Individual Accountabilities Monitor and analyse the performance of the agency's delivery of CRM operations against SLAs defined in the contract. Identify opportunities to optimize terms and processes in order to improve quality of service or bring about lower costs. Work with the agency to empower markets to use campaign measurement and testing methodologies including tagging, control groups and operational reporting dashboards, with a view to maximising the performance of activations against agreed KPIs. Collate and save monthly activity updates from the agency pertaining to the delivery of the CRM operations service (technical, reporting, operations) to SharePoint. Work with the agency to prepare and deliver monthly results snapshots that show the value of the CRM operations service to the business through quantitative and qualitative metrics. Coordinate delivery of training to markets on new CRM capabilities provided by Salesforce Marketing Cloud and other eCRM vendors. Success measures: Process Optimization: Delivering improvements that provide a measurable impact on cost or delivery speed for a marketing channel. Performance Measurement: CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we're looking for: Experience working in a role in digital marketing, ideally in a company operating at a global scale and working with multiple integrated platforms and systems. Technical understanding of tokenized pricing models, data analysis, CRM, personalization. Person being able to collaborate across verticals and multiple stakeholders, from both the internal organization and agency partners.
IQ Talent Solutions
Milton Keynes, Buckinghamshire
Project Manager X2- DV Cleared- Estates & Security services Project Manager X2 with current DV Security Clearance and experience of delivering medium complexity, multi-skilled construction projects with values ranging up to £5M, is required to support our secure government client. The Project Manager X2 will be responsible for the planning and delivery of customer projects, ensuring delivery is on time, within budget and to the agreed scope quality standards, across the organisation's wide range of Estates and Security services. Project Manager X2- DV Cleared- Estates/Construction & Security services- Essential Experience PRINCE2 Practitioner, APMP, ISEB Certificate or Equivalent Project Management qualifications. Demonstrable significant experience of planning, monitoring and controlling projects using PRINCE2, APM or other PM related methodologies. Extensive experience in planning and delivering medium complexity, multi-skilled construction projects with values ranging up to £5M. Proficiency in Microsoft Office applications including the latest versions of Microsoft Project. Significant experience in the assessment, mitigation and management of project risk. Significant experience in managing project budgets from a supplier perspective. Demonstrable ability to manage and deliver multiple projects within tight timescales and with limited resources, in a number of varied and unique operational environments with numerous technical, political, security, support and logistical challenges. Demonstrable ability of sound planning and control of a project and its dependencies Experience of Project Health and Safety including CDM 2015 regulations and associated documentation from the supplier perspective. Current DV Security Clearance Project Manager X2- DV Cleared- Estates/Construction & Security services- Essential Experience Knowledge of global logistics processes, risks and issues Accreditation in the Management of Risk (MoR) and its application in a project management environment. Have project management accreditation/membership with APM. Demonstrable ability and experience in the procurement and management of construction contracts (NEC3/4 or equivalent) Previous experience of working within Government organisations Strong commercial business skills in a managed service environment The assignment is outside of IR35 for 6 months initially and requires 2-3 days per week on site in Milton Keynes. The role may call for occasional overseas travel as part of managing project delivery. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
May 05, 2024
Full time
Project Manager X2- DV Cleared- Estates & Security services Project Manager X2 with current DV Security Clearance and experience of delivering medium complexity, multi-skilled construction projects with values ranging up to £5M, is required to support our secure government client. The Project Manager X2 will be responsible for the planning and delivery of customer projects, ensuring delivery is on time, within budget and to the agreed scope quality standards, across the organisation's wide range of Estates and Security services. Project Manager X2- DV Cleared- Estates/Construction & Security services- Essential Experience PRINCE2 Practitioner, APMP, ISEB Certificate or Equivalent Project Management qualifications. Demonstrable significant experience of planning, monitoring and controlling projects using PRINCE2, APM or other PM related methodologies. Extensive experience in planning and delivering medium complexity, multi-skilled construction projects with values ranging up to £5M. Proficiency in Microsoft Office applications including the latest versions of Microsoft Project. Significant experience in the assessment, mitigation and management of project risk. Significant experience in managing project budgets from a supplier perspective. Demonstrable ability to manage and deliver multiple projects within tight timescales and with limited resources, in a number of varied and unique operational environments with numerous technical, political, security, support and logistical challenges. Demonstrable ability of sound planning and control of a project and its dependencies Experience of Project Health and Safety including CDM 2015 regulations and associated documentation from the supplier perspective. Current DV Security Clearance Project Manager X2- DV Cleared- Estates/Construction & Security services- Essential Experience Knowledge of global logistics processes, risks and issues Accreditation in the Management of Risk (MoR) and its application in a project management environment. Have project management accreditation/membership with APM. Demonstrable ability and experience in the procurement and management of construction contracts (NEC3/4 or equivalent) Previous experience of working within Government organisations Strong commercial business skills in a managed service environment The assignment is outside of IR35 for 6 months initially and requires 2-3 days per week on site in Milton Keynes. The role may call for occasional overseas travel as part of managing project delivery. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Working as a weekend Service Desk Engineer , you'll be supporting businesses in the Financial Services sector, such as hedge funds and family offices. They understand IT is an investment, and value the input of all the engineers on the team. This role is for a full time Weekend Support Engineer - your shift will include every weekend which would be an 8-5pm (Working from home) shift - With then 2 days off a week. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Monitoring client networks Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg Completing checks on vital systems. In your daily role, you'll gain exposure to tools and systems within the O365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. If you're still hungry for more, we also provide a budget for training and conferences you want to attend. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users Thorough monitoring and alerting of critical systems. You'll have regularone to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays A 4% matched pension Individual yearly training budget Team social events A private counsellor 4X salary death in service insurance 4X salary critical illness insurance We'd love to see your CV, or if you have questions, please call the office and ask for Aled or Ruby. Job Types: Full-time, Permanent Pay: £23,000.00-£28,000.00 per year Benefits: Company events Company pension Discounted or free food Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Work Location: In person Reference ID:
May 05, 2024
Full time
Working as a weekend Service Desk Engineer , you'll be supporting businesses in the Financial Services sector, such as hedge funds and family offices. They understand IT is an investment, and value the input of all the engineers on the team. This role is for a full time Weekend Support Engineer - your shift will include every weekend which would be an 8-5pm (Working from home) shift - With then 2 days off a week. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Monitoring client networks Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg Completing checks on vital systems. In your daily role, you'll gain exposure to tools and systems within the O365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. If you're still hungry for more, we also provide a budget for training and conferences you want to attend. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users Thorough monitoring and alerting of critical systems. You'll have regularone to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays A 4% matched pension Individual yearly training budget Team social events A private counsellor 4X salary death in service insurance 4X salary critical illness insurance We'd love to see your CV, or if you have questions, please call the office and ask for Aled or Ruby. Job Types: Full-time, Permanent Pay: £23,000.00-£28,000.00 per year Benefits: Company events Company pension Discounted or free food Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Work Location: In person Reference ID:
Are you looking for an exciting and fast paced role within operations? We are currently working with an creative co-working organisation, who are looking for a confident and bubbly Operations Assistant, who are able to work in a fast paced and demanding office environment! This role is starting immediately! (You must be available immediately.) JOB TITLE: Operations Assistant JOB TYPE: Permanent HOURS: 08:30am - 17:30pm SALARY: £26,000 - £28,000 LOCATION: Central London - Farringdon CULTURE : Busy, supportive team culture, hardworking team, collaborative, welcoming, friendly, social, fun! BENEFITS: Generous holiday allowance 20 days plus extra days added for long service, opportunity to buy more holiday, brand new refurbished office, fun and social team, development and training, office parties, charity days & many more! Duties: To provide a consistently exceptional standard of customer service and professionalism to internal and external clients Supporting the Operations Manager in the day-to-day running of operational aspects of the management of the building Liaising with the clients on a daily basis to efficiently deal with any issues or requests Working closely with support teams based at headquarter Carrying out facility management related routines as required Supporting reception when required to provide a professional, responsive and efficient service Ensuring the reception area is always well presented and welcoming to clients and visitors Daily housekeeping checks and maintaining the aesthetics of the building Managing contractors and cleaners and ensuring the relevant signing in and housekeeping procedures are followed Promote and comply with Health & Safety policy and procedures Ensuring that we comply with the client's building procedures Supporting the clients with any events as required Ensuring meeting rooms and event space are clean and well presented Stock checks, ordering supplies and proactive audits on our equipment and services Any other ad hoc duties as requested Experience and Skills: Experience in a customer service environment or previous experience as an receptionist Exceptional customer service skills Extremely organised Excellent Microsoft Office skills Excellent communication skills, written and spoken Ability to prioritise tasks in a busy work environment Proven ability to take initiative Able to work independently Ability to follow instruction and work in a fast paced environment About you! Proactive hands-on approach to work, no activity is beneath you Experience of a client-facing service role with great customer service Ability to think on your feet and make sound and considered decisions Great planning, organising and multitasking skills Excellent written and oral English language skills Drive to progress within the role Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2024
Full time
Are you looking for an exciting and fast paced role within operations? We are currently working with an creative co-working organisation, who are looking for a confident and bubbly Operations Assistant, who are able to work in a fast paced and demanding office environment! This role is starting immediately! (You must be available immediately.) JOB TITLE: Operations Assistant JOB TYPE: Permanent HOURS: 08:30am - 17:30pm SALARY: £26,000 - £28,000 LOCATION: Central London - Farringdon CULTURE : Busy, supportive team culture, hardworking team, collaborative, welcoming, friendly, social, fun! BENEFITS: Generous holiday allowance 20 days plus extra days added for long service, opportunity to buy more holiday, brand new refurbished office, fun and social team, development and training, office parties, charity days & many more! Duties: To provide a consistently exceptional standard of customer service and professionalism to internal and external clients Supporting the Operations Manager in the day-to-day running of operational aspects of the management of the building Liaising with the clients on a daily basis to efficiently deal with any issues or requests Working closely with support teams based at headquarter Carrying out facility management related routines as required Supporting reception when required to provide a professional, responsive and efficient service Ensuring the reception area is always well presented and welcoming to clients and visitors Daily housekeeping checks and maintaining the aesthetics of the building Managing contractors and cleaners and ensuring the relevant signing in and housekeeping procedures are followed Promote and comply with Health & Safety policy and procedures Ensuring that we comply with the client's building procedures Supporting the clients with any events as required Ensuring meeting rooms and event space are clean and well presented Stock checks, ordering supplies and proactive audits on our equipment and services Any other ad hoc duties as requested Experience and Skills: Experience in a customer service environment or previous experience as an receptionist Exceptional customer service skills Extremely organised Excellent Microsoft Office skills Excellent communication skills, written and spoken Ability to prioritise tasks in a busy work environment Proven ability to take initiative Able to work independently Ability to follow instruction and work in a fast paced environment About you! Proactive hands-on approach to work, no activity is beneath you Experience of a client-facing service role with great customer service Ability to think on your feet and make sound and considered decisions Great planning, organising and multitasking skills Excellent written and oral English language skills Drive to progress within the role Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Make an impact with your next career move Employment Full-time Location London (Canary Wharf) Office / hybrid Function Professional Services The Company RiverSafe is a premier Cyber Security consultancy based in the heart of Canary Wharf and we are meeting the huge demand we have seen head on! We have a proven track record of delivering services to a well-known client base including FTSE 100 companies and are partnered with market leading technology vendors including Splunk, Palo Alto, Exabeam and AWS. The Role A Cyber Defence Principal Consultant finds solutions to ensure enterprise deployments make the deepest impact possible across an organisation. Our principals solve organisation's most challenging problems, including the ones they didn't know existed. They are self-motivated, have an insatiable thirst to learn new technologies and thrive in a fast-paced environment. Successful RiverSafe security principals feel comfortable mastering new technologies and come from a variety of business, analytic and technology backgrounds with experience managing diverse teams and clients. RiverSafe is an incredibly innovative consultancy with a range of offerings which delivers fast time to value for Security, Big Data Analytics, and Operational Intelligence use cases. Key Responsibilities As a Principal Consultant in RiverSafe, you will be working within our Cyber Defence and Big Data practice and will have exposure to a variety of security technologies delivering security implementations or remediation programmes. Highly motivated and experienced in managing teams and engagement with clients, you will be a team player who recognises the value in working and building the experience levels of the teams you manage. Working across a portfolio of cyber engagements with our clients and responsible for the day-to-day completion of security assessments or technical delivery elements of a security transformation programme. Working with your team members you will create high quality reports, ensuring they meet the high requirements of our customers. Where possible, you will identify opportunities for RiverSafe to assist our clients further and escalate these potential areas to the engagement manager. Establishing and building a network of contacts within our clients. Working with our Service Delivery Team you will assist with the planning and delivery phases of engagements. Contributing to the creation of proposals and marketing material. Ensuring your work is delivered on time and on budget. Contributing to the development of the existing team by sharing knowledge, leading by example, and helping team members to develop. Skills Experience in managing security consultants. Demonstrable consulting experience, trusted advisor, working in partnership with customers and a good relationship builder. Previous experience of working with SIEM products like Splunk, Exabeam, ArcSight, Sentinel, Cisco Sourcefire or other IPS/IDS products is essential Security transformation programmes - design and management of security solution implementations and / or remediation programmes to address risks across AV, patching, secure build, vulnerability scanning & remediation, logging, and monitoring, & threat management. Security around emerging technology platforms - primarily Cloud security & Big Data Analytics. Breach and incident management, design and implementation of breach and major incident management practices. Experience in working within agile development environments to embed security successfully into systems prior to product / production release. Security architecture - creating secure architecture designs for solutions, designing secure patterns for reuse and the delivery of architectural reviews. Experience with both the Unix and Windows operating systems; must be very comfortable on the command line interface. Excellent networking fundamentals. Solid communication skills and expertise to translate technical jargon into business familiar language Ability to quickly explore, examine and understand complex problems and how these relate to the customer's business. Able to quickly understand and interpret customer problems and navigate complex organisations. What We Offer Great culture in an exciting and fast-growing company Welcoming, modern office with games, and a fully stocked fridge with snacks/drinks Regular company socials, events and dinners A diverse and collaborate environment where everyone's opinion matters An opportunity to grow and lead the marketing function as the business grows Paid holiday (22 days + Bank Hols) Personal learning & development fund Private healthcare - including mental health support and wellbeing reward scheme Pension Scheme Cycle to Work Scheme Apply For This Role First name Last name Email Phone number Role Interested In Upload CV Riversafe Ltd needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
May 05, 2024
Full time
Make an impact with your next career move Employment Full-time Location London (Canary Wharf) Office / hybrid Function Professional Services The Company RiverSafe is a premier Cyber Security consultancy based in the heart of Canary Wharf and we are meeting the huge demand we have seen head on! We have a proven track record of delivering services to a well-known client base including FTSE 100 companies and are partnered with market leading technology vendors including Splunk, Palo Alto, Exabeam and AWS. The Role A Cyber Defence Principal Consultant finds solutions to ensure enterprise deployments make the deepest impact possible across an organisation. Our principals solve organisation's most challenging problems, including the ones they didn't know existed. They are self-motivated, have an insatiable thirst to learn new technologies and thrive in a fast-paced environment. Successful RiverSafe security principals feel comfortable mastering new technologies and come from a variety of business, analytic and technology backgrounds with experience managing diverse teams and clients. RiverSafe is an incredibly innovative consultancy with a range of offerings which delivers fast time to value for Security, Big Data Analytics, and Operational Intelligence use cases. Key Responsibilities As a Principal Consultant in RiverSafe, you will be working within our Cyber Defence and Big Data practice and will have exposure to a variety of security technologies delivering security implementations or remediation programmes. Highly motivated and experienced in managing teams and engagement with clients, you will be a team player who recognises the value in working and building the experience levels of the teams you manage. Working across a portfolio of cyber engagements with our clients and responsible for the day-to-day completion of security assessments or technical delivery elements of a security transformation programme. Working with your team members you will create high quality reports, ensuring they meet the high requirements of our customers. Where possible, you will identify opportunities for RiverSafe to assist our clients further and escalate these potential areas to the engagement manager. Establishing and building a network of contacts within our clients. Working with our Service Delivery Team you will assist with the planning and delivery phases of engagements. Contributing to the creation of proposals and marketing material. Ensuring your work is delivered on time and on budget. Contributing to the development of the existing team by sharing knowledge, leading by example, and helping team members to develop. Skills Experience in managing security consultants. Demonstrable consulting experience, trusted advisor, working in partnership with customers and a good relationship builder. Previous experience of working with SIEM products like Splunk, Exabeam, ArcSight, Sentinel, Cisco Sourcefire or other IPS/IDS products is essential Security transformation programmes - design and management of security solution implementations and / or remediation programmes to address risks across AV, patching, secure build, vulnerability scanning & remediation, logging, and monitoring, & threat management. Security around emerging technology platforms - primarily Cloud security & Big Data Analytics. Breach and incident management, design and implementation of breach and major incident management practices. Experience in working within agile development environments to embed security successfully into systems prior to product / production release. Security architecture - creating secure architecture designs for solutions, designing secure patterns for reuse and the delivery of architectural reviews. Experience with both the Unix and Windows operating systems; must be very comfortable on the command line interface. Excellent networking fundamentals. Solid communication skills and expertise to translate technical jargon into business familiar language Ability to quickly explore, examine and understand complex problems and how these relate to the customer's business. Able to quickly understand and interpret customer problems and navigate complex organisations. What We Offer Great culture in an exciting and fast-growing company Welcoming, modern office with games, and a fully stocked fridge with snacks/drinks Regular company socials, events and dinners A diverse and collaborate environment where everyone's opinion matters An opportunity to grow and lead the marketing function as the business grows Paid holiday (22 days + Bank Hols) Personal learning & development fund Private healthcare - including mental health support and wellbeing reward scheme Pension Scheme Cycle to Work Scheme Apply For This Role First name Last name Email Phone number Role Interested In Upload CV Riversafe Ltd needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
Fire / Building Safety Manager - 99% working from home - 6 -12 month FTC - 75,000 plus benefits. Amazing Property Risk Management Company that have brilliant ethical practices, that support their staff extremely well. Building / Fire Safety Manager to provide advice on both new buildings and buildings in scope of 18 m or 7 storeys regarding the golden thread of information and to produce the Building Safety Case and the Safety Case Report. heir role is to help protect life,property, and the wider environment from risk of fire and to help ensure that projects meet industry codes and legislative requirements, as well as providing advice to the client on how to manage the Safety Case Report. This role could possibly be mostly desktop work reviewing documentation and reporting on the safety case after documentation provided by client. Possible site work if required but not always necessary. To liaison with local authority, regulatory bodies if required. Scope of role The role is closely related to those of the fire assessors (also known as fire safety consultants), who conduct fire risk assessments for in scope buildings the Fire Engineers for fire strategy and fire safety management plans and fire investigators, who determine the cause of a fire. Main Responsibilities Identifying possible fire related risks and reducing or eliminating them with recommendations as part of the golden thread gap analysis Making designs, calculations, sketches and/or diagrams to help prevent fire or fire spread (fire strategy) Incorporating fire safety procedures into designs - such as sprinkler systems, emergency exits and fire alarms - to minimise the risk of injury and loss of life in the event of a fire, taking into account both the structural integrity of the building and human behaviour Making recommendations for the material used in the construction or refurbishment of a building Keeping up to date with regulations and legislation Visiting project/construction sites to advise on the installation or implementation of the designs Providing advice that feeds into decisions on safe building occupancy levels, fire evacuation plans and fire engineering solutions as part of the golden thread gap analysis Writing reports on safety case reports based on evidence from the gap analysis Writing Fire Safety Management Plans Liaising with local authorities and/or building control professionals if and as required Role Responsibilities Provide high quality technical fire consultancy to clients Knowledge of fire strategies and fire safety management plans as well as fire risk assessments, compartmentation surveys, fire door surveys, external wall surveys. Deliver safety case reports and possible knowledge of delivery of Fire Strategies and Fire Safety Management Plans Keep abreast of current legislation, relevant national and international standards and guidelines and technical developments within the relevant field Acknowledge legislation change and review and amend reports to suit changes To respond to requests for client work and proposals Be exemplar in client management and building relationships Contribute to delivery of projects on time and to budget; to manage resources in the delivery of the projects; to undertake regular project reviews To follow all financial procedures in the delivery of projects Ensure the use of the Consulting Group technical tools and methodologies in delivery of projects to the standard set Competent support to clients on the golden thread of information and the safety case report QA safety case reports as part of the Fire Safety Managers team Contribute to a rolling forecast to provide visibility of future workload Monitor individual utilisation versus targets and actively manage optimal utilisation Delivery against Key personal and divisional KPIs Support junior members of staff in delivery of consultancy services and ensure their compliance with site safety practices where site work is undertaken To support team working Ensure full implementation and use of the competency framework Support as required in the definition of the current and future market, market drivers and service offerings of the Consulting Group Marketing the relevant services of the company Undergo Training and deliver training to clients if required Candidate requirements Level 6 health and safety qualification, such as the NEBOSH Diploma, NCRQ if possible NEBOSH Fire certificate, Level 3 or level 4 diploma for fire risk assessment, degree or advanced FPA fire course. Membership of IOSH, IFSM, IFE, IIRSM. Grad IFE, MIFSM MIIRSM Experience interpreting and implementing complex safety management systems either on a global scale, or in medium/ high risk industries Significant experience in a H&S, Fire role operating under an established Health and Safety and Fire Management System Liaison with a broad range of stakeholders at all levels of an organisation Extensive knowledge of UK HSF regulations and experience in practical implementation Operational site experience Strong analytical and report writing skills
May 05, 2024
Full time
Fire / Building Safety Manager - 99% working from home - 6 -12 month FTC - 75,000 plus benefits. Amazing Property Risk Management Company that have brilliant ethical practices, that support their staff extremely well. Building / Fire Safety Manager to provide advice on both new buildings and buildings in scope of 18 m or 7 storeys regarding the golden thread of information and to produce the Building Safety Case and the Safety Case Report. heir role is to help protect life,property, and the wider environment from risk of fire and to help ensure that projects meet industry codes and legislative requirements, as well as providing advice to the client on how to manage the Safety Case Report. This role could possibly be mostly desktop work reviewing documentation and reporting on the safety case after documentation provided by client. Possible site work if required but not always necessary. To liaison with local authority, regulatory bodies if required. Scope of role The role is closely related to those of the fire assessors (also known as fire safety consultants), who conduct fire risk assessments for in scope buildings the Fire Engineers for fire strategy and fire safety management plans and fire investigators, who determine the cause of a fire. Main Responsibilities Identifying possible fire related risks and reducing or eliminating them with recommendations as part of the golden thread gap analysis Making designs, calculations, sketches and/or diagrams to help prevent fire or fire spread (fire strategy) Incorporating fire safety procedures into designs - such as sprinkler systems, emergency exits and fire alarms - to minimise the risk of injury and loss of life in the event of a fire, taking into account both the structural integrity of the building and human behaviour Making recommendations for the material used in the construction or refurbishment of a building Keeping up to date with regulations and legislation Visiting project/construction sites to advise on the installation or implementation of the designs Providing advice that feeds into decisions on safe building occupancy levels, fire evacuation plans and fire engineering solutions as part of the golden thread gap analysis Writing reports on safety case reports based on evidence from the gap analysis Writing Fire Safety Management Plans Liaising with local authorities and/or building control professionals if and as required Role Responsibilities Provide high quality technical fire consultancy to clients Knowledge of fire strategies and fire safety management plans as well as fire risk assessments, compartmentation surveys, fire door surveys, external wall surveys. Deliver safety case reports and possible knowledge of delivery of Fire Strategies and Fire Safety Management Plans Keep abreast of current legislation, relevant national and international standards and guidelines and technical developments within the relevant field Acknowledge legislation change and review and amend reports to suit changes To respond to requests for client work and proposals Be exemplar in client management and building relationships Contribute to delivery of projects on time and to budget; to manage resources in the delivery of the projects; to undertake regular project reviews To follow all financial procedures in the delivery of projects Ensure the use of the Consulting Group technical tools and methodologies in delivery of projects to the standard set Competent support to clients on the golden thread of information and the safety case report QA safety case reports as part of the Fire Safety Managers team Contribute to a rolling forecast to provide visibility of future workload Monitor individual utilisation versus targets and actively manage optimal utilisation Delivery against Key personal and divisional KPIs Support junior members of staff in delivery of consultancy services and ensure their compliance with site safety practices where site work is undertaken To support team working Ensure full implementation and use of the competency framework Support as required in the definition of the current and future market, market drivers and service offerings of the Consulting Group Marketing the relevant services of the company Undergo Training and deliver training to clients if required Candidate requirements Level 6 health and safety qualification, such as the NEBOSH Diploma, NCRQ if possible NEBOSH Fire certificate, Level 3 or level 4 diploma for fire risk assessment, degree or advanced FPA fire course. Membership of IOSH, IFSM, IFE, IIRSM. Grad IFE, MIFSM MIIRSM Experience interpreting and implementing complex safety management systems either on a global scale, or in medium/ high risk industries Significant experience in a H&S, Fire role operating under an established Health and Safety and Fire Management System Liaison with a broad range of stakeholders at all levels of an organisation Extensive knowledge of UK HSF regulations and experience in practical implementation Operational site experience Strong analytical and report writing skills
Strategic Reward Advisory Manager page is loaded Strategic Reward Advisory Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R15071 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Part of our Global Employer Services division, Strategic Reward Advisory takes pride in working with entrepreneurial, fast growing businesses to help them engage and incentivise their workforce. The projects are exciting, collaborative and often very different, where everyone thinks outside the box to solve complex problems for their clients. Here there is a great sense of unity and shared expertise as you'll gain exposure to colleagues and clients at all levels, right from day one. It's ambition that matters - you can build your experience in a specialist area with all the training, support and development opportunities you need to go far. We're looking for someone with: Minimum of five years of professional experience in a remuneration-related role within reward consulting or inhouse An in-depth technical knowledge of executive remuneration and/or broad-based rewards, including pay benchmarking, bonus and equity incentive plan design and performance monitoring, reward strategy, corporate governance and remuneration reporting, job evaluation and grading, gender pay gap reporting, wellbeing and recognition etc. Knowledge of how market data surveys work is a plus. Interest in the wider HR, tax and accounting implications of reward Good analytics skills and experience in research, data manipulation and modelling Excellent written and verbal communication, and proficiency in MS Office (Excel and PowerPoint) Focus on producing high quality outputs and attention to detail Interest in mentoring and coaching more junior staff Good interpersonal skills and relationship building both internal and external stakeholders Educated to degree level, ideally in business, human resources, law, accounting, finance or a related field You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Strategic Reward Advisory Manager page is loaded Strategic Reward Advisory Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R15071 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Part of our Global Employer Services division, Strategic Reward Advisory takes pride in working with entrepreneurial, fast growing businesses to help them engage and incentivise their workforce. The projects are exciting, collaborative and often very different, where everyone thinks outside the box to solve complex problems for their clients. Here there is a great sense of unity and shared expertise as you'll gain exposure to colleagues and clients at all levels, right from day one. It's ambition that matters - you can build your experience in a specialist area with all the training, support and development opportunities you need to go far. We're looking for someone with: Minimum of five years of professional experience in a remuneration-related role within reward consulting or inhouse An in-depth technical knowledge of executive remuneration and/or broad-based rewards, including pay benchmarking, bonus and equity incentive plan design and performance monitoring, reward strategy, corporate governance and remuneration reporting, job evaluation and grading, gender pay gap reporting, wellbeing and recognition etc. Knowledge of how market data surveys work is a plus. Interest in the wider HR, tax and accounting implications of reward Good analytics skills and experience in research, data manipulation and modelling Excellent written and verbal communication, and proficiency in MS Office (Excel and PowerPoint) Focus on producing high quality outputs and attention to detail Interest in mentoring and coaching more junior staff Good interpersonal skills and relationship building both internal and external stakeholders Educated to degree level, ideally in business, human resources, law, accounting, finance or a related field You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Office Manager£35,000 - £40,0000Crawley, office basedFull time. 12 month FTC Are you an organised Office Manager looking for a new and exciting position within a successful and well-established business? This busy and varied role will see you providing an effective, efficient, and professional service to their Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. This is an exciting opportunity to be part of a collaborative team! Manage the Gatwick Reception & Office Services Team Represent the client at meetings as structured by the landlords Raise appropriate operational issues and protect the firm's interest Undertake projects as set out by the Head of Office Operations & Office Operations Manager To play a part in managing the firm's Business Continuity & Information Security procedures and policies If you are a professional, proactive and versatile candidate with proven office management experience, have excellent communication and relationship building skills and are looking for your next opportunity, we want to hear from you. Apply now to avoid disappointment! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 05, 2024
Full time
Office Manager£35,000 - £40,0000Crawley, office basedFull time. 12 month FTC Are you an organised Office Manager looking for a new and exciting position within a successful and well-established business? This busy and varied role will see you providing an effective, efficient, and professional service to their Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. This is an exciting opportunity to be part of a collaborative team! Manage the Gatwick Reception & Office Services Team Represent the client at meetings as structured by the landlords Raise appropriate operational issues and protect the firm's interest Undertake projects as set out by the Head of Office Operations & Office Operations Manager To play a part in managing the firm's Business Continuity & Information Security procedures and policies If you are a professional, proactive and versatile candidate with proven office management experience, have excellent communication and relationship building skills and are looking for your next opportunity, we want to hear from you. Apply now to avoid disappointment! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
CRIMINAL JUSTICE CASEWORK COORDINATOR EXETER £19,600 PART-TIME (30h) Are you looking for a role that will make a real long-term difference to people's lives? If yes, then read on. You'll be supporting people who are either at risk of being made homeless or are homeless already. The aim of the support worker role is to enable the people you support to become independent and move on into their independent living. About the job: You'll be directly supporting statutory criminal justice agencies to provide supported housing solutions to people leaving prison You'll be managing referrals, assessing, and supporting clients in a way that allows them to maintain accommodation You'll be representing our services at external meetings. About you: You'll need to have some experience in supporting people who have come from a background of mental health, homelessness, or substance misuse. Have experience supporting people to be more independent. Be passionate and patient, as many of the goals you'll be setting will be small but incremental steps. You'll be a driver with your own vehicle (mileage is paid). You should have proficient IT skills and a good knowledge of Microsoft packages. Benefits: Great opportunities for career development and free monthly training sessions from experienced facilitators Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme 25 days annual leave, increasing to 27 after 3 years continuous employment 30% staff discount at our charity shops A generous and competitive pension scheme Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted 6 weekly Reflective Practice sessions from objective, external facilitators This is an amazing job and will really make an impact to the people you support and will truly benefit the local community. If this job is of interest or you're looking for a change, then please get in contact with Sara on or click APPLY. JBRP1_UKTJ
May 05, 2024
Full time
CRIMINAL JUSTICE CASEWORK COORDINATOR EXETER £19,600 PART-TIME (30h) Are you looking for a role that will make a real long-term difference to people's lives? If yes, then read on. You'll be supporting people who are either at risk of being made homeless or are homeless already. The aim of the support worker role is to enable the people you support to become independent and move on into their independent living. About the job: You'll be directly supporting statutory criminal justice agencies to provide supported housing solutions to people leaving prison You'll be managing referrals, assessing, and supporting clients in a way that allows them to maintain accommodation You'll be representing our services at external meetings. About you: You'll need to have some experience in supporting people who have come from a background of mental health, homelessness, or substance misuse. Have experience supporting people to be more independent. Be passionate and patient, as many of the goals you'll be setting will be small but incremental steps. You'll be a driver with your own vehicle (mileage is paid). You should have proficient IT skills and a good knowledge of Microsoft packages. Benefits: Great opportunities for career development and free monthly training sessions from experienced facilitators Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme 25 days annual leave, increasing to 27 after 3 years continuous employment 30% staff discount at our charity shops A generous and competitive pension scheme Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted 6 weekly Reflective Practice sessions from objective, external facilitators This is an amazing job and will really make an impact to the people you support and will truly benefit the local community. If this job is of interest or you're looking for a change, then please get in contact with Sara on or click APPLY. JBRP1_UKTJ
Kelly Services are looking for an Operations Administrator to work for a reputable Security company based in Enderby, Leicestershire. Company Benefits Salary Circa £24,000 per annumFull-time and permanentMonday to Friday 8 am - 5 pm 40 hours per week.5% Company pension 5% Employee pension About the role: Our client is seeking an Operations Administrator to work in their Security Systems customer service department. Responsibilities: Answering telephone calls from customers, potential customers, and Field Engineers. Setting up maintenance on customer records as needed. Amending records accurately including correct completion of e.g.: notes, sales invoices, and new occupier letters. Raising and amending Engineers visits and callouts. Ensuring all engineers are emailed work before the end of each working day. Making entries and amendments as appropriate in record systems. When required, placing orders for materials in a timely and accurate way. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. About you: You must have enthusiasm, excellent communications skills and telephone manner. The ability to work under pressure in a busy office environment. A keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. Employment for the role is contingent upon successfully passing a pre-employment Security vetting process. If you are looking for an office-based career working in a varied role with strong customer service skills then please apply for this excellent opportunity.KSEastMidlands Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
May 05, 2024
Full time
Kelly Services are looking for an Operations Administrator to work for a reputable Security company based in Enderby, Leicestershire. Company Benefits Salary Circa £24,000 per annumFull-time and permanentMonday to Friday 8 am - 5 pm 40 hours per week.5% Company pension 5% Employee pension About the role: Our client is seeking an Operations Administrator to work in their Security Systems customer service department. Responsibilities: Answering telephone calls from customers, potential customers, and Field Engineers. Setting up maintenance on customer records as needed. Amending records accurately including correct completion of e.g.: notes, sales invoices, and new occupier letters. Raising and amending Engineers visits and callouts. Ensuring all engineers are emailed work before the end of each working day. Making entries and amendments as appropriate in record systems. When required, placing orders for materials in a timely and accurate way. Taking customer credit card payments when necessary and recording the details accurately on the stipulated form. Prompt and accurate filing of the office's paperwork. Carrying out mail room duties as needed. Any other duties determined from time to time by the Operations Manager. About you: You must have enthusiasm, excellent communications skills and telephone manner. The ability to work under pressure in a busy office environment. A keen awareness of the importance of excellent customer Service. Good computer skills and ability to work accurately are essential. Employment for the role is contingent upon successfully passing a pre-employment Security vetting process. If you are looking for an office-based career working in a varied role with strong customer service skills then please apply for this excellent opportunity.KSEastMidlands Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement. As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
May 05, 2024
Full time
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
We have an exciting opportunity for an experienced individual to join our Central Engineering team as a Staff Systems Integration Engineer. In this role you will be responsible for delivering complex integrated hardware systems (as well as but not limited to but including software development coordination) needed on a projects from the initiation phase up to handover to the final client The Central Engineering New System Integration team carries out integration and configuration engineering for our new system to support our build installations around the world. They manage the technical Integration definition to our New Systems and Products working closely with product managers, Development teams, Implementation Engineers and Product Engineering teams. They provide ongoing product/system integration support to triage any engineering issues as well as providing valuable feedback to Ocado Technology for future developments and resolution of technical challenges. This is a permanent hybrid position based in Hatfield, although international travel may be required. Roles & Responsibilities Contribute significantly to difficult decision making in your domain. Recommend considered risks when appropriate and drive delivery of value. Champion craft skills across your department, sharing great practices and knowledge. Advise a variety of roles to support pivotal decision making. Increase the effectiveness and impact of others, for example by teaching, coaching or providing opportunities for others to grow. Educate the organisation and clients about the system and hardware integration procedure, its implementation and its use. Define integration strategies and methods, and then planning them in accordance with established deadlines and time schedules Lead risk identification, management systems and culture. Identify risks and issues before they have arisen and take action to minimise impact and ensure they do not happen again Develops and applies new engineering theories and techniques in the workplace, keeping up to date with relevant engineering issues and defining their impact to the wider business. Identify what data is important to measure about your new System. Extract, gather and present this data effectively to support future design definition, delivery and operation. Help your team and other teams resolve complex engineering problems through effective collaboration and guidance. Leads the realisation from definition stage to handover of the new 3rd party systems by coordinating and interacting with the relevant internal and or external stakeholders Integrating new hardware and complex systems Provide on-site support when appropriate at the site location to deliver the 3rd party systems coordinating with the relevant suppliers and internal teams Make sure your System integration can be diagnostically analysed, where practical, building in observability, in order to resolve faults, be maintainable and Determine that the outcome of the integration has met the organisation's needs Provide Technology Operations teams with all that is required to enable them to work up any required quality / procurement related issue or solution through the appropriate process. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job Knowledge, Skills and Experience Minimum of 6 years of relevant experience with evidence of delivering on accountabilities and responsibilities relating to 3rd party System Integration engineering Strong communication skills (both written and verbal) with ability to write documentation and deliver presentations of technical issues remotely & in person Technical / Engineering qualification to degree level or internationally recognised equivalent qualifications in a relevant field. Full Clean Driving Licence Working knowledge of a range of project management skills, tools and approaches Experienced with delivering through remote teams International working experience and availability Wide range of knowledge of systems and products as well as contacts in relevant Industries About Us Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. What we offer you Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days 'working from anywhere in the world' policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on and free delivery for all employees (within the first month of joining!
May 05, 2024
Full time
We have an exciting opportunity for an experienced individual to join our Central Engineering team as a Staff Systems Integration Engineer. In this role you will be responsible for delivering complex integrated hardware systems (as well as but not limited to but including software development coordination) needed on a projects from the initiation phase up to handover to the final client The Central Engineering New System Integration team carries out integration and configuration engineering for our new system to support our build installations around the world. They manage the technical Integration definition to our New Systems and Products working closely with product managers, Development teams, Implementation Engineers and Product Engineering teams. They provide ongoing product/system integration support to triage any engineering issues as well as providing valuable feedback to Ocado Technology for future developments and resolution of technical challenges. This is a permanent hybrid position based in Hatfield, although international travel may be required. Roles & Responsibilities Contribute significantly to difficult decision making in your domain. Recommend considered risks when appropriate and drive delivery of value. Champion craft skills across your department, sharing great practices and knowledge. Advise a variety of roles to support pivotal decision making. Increase the effectiveness and impact of others, for example by teaching, coaching or providing opportunities for others to grow. Educate the organisation and clients about the system and hardware integration procedure, its implementation and its use. Define integration strategies and methods, and then planning them in accordance with established deadlines and time schedules Lead risk identification, management systems and culture. Identify risks and issues before they have arisen and take action to minimise impact and ensure they do not happen again Develops and applies new engineering theories and techniques in the workplace, keeping up to date with relevant engineering issues and defining their impact to the wider business. Identify what data is important to measure about your new System. Extract, gather and present this data effectively to support future design definition, delivery and operation. Help your team and other teams resolve complex engineering problems through effective collaboration and guidance. Leads the realisation from definition stage to handover of the new 3rd party systems by coordinating and interacting with the relevant internal and or external stakeholders Integrating new hardware and complex systems Provide on-site support when appropriate at the site location to deliver the 3rd party systems coordinating with the relevant suppliers and internal teams Make sure your System integration can be diagnostically analysed, where practical, building in observability, in order to resolve faults, be maintainable and Determine that the outcome of the integration has met the organisation's needs Provide Technology Operations teams with all that is required to enable them to work up any required quality / procurement related issue or solution through the appropriate process. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job Knowledge, Skills and Experience Minimum of 6 years of relevant experience with evidence of delivering on accountabilities and responsibilities relating to 3rd party System Integration engineering Strong communication skills (both written and verbal) with ability to write documentation and deliver presentations of technical issues remotely & in person Technical / Engineering qualification to degree level or internationally recognised equivalent qualifications in a relevant field. Full Clean Driving Licence Working knowledge of a range of project management skills, tools and approaches Experienced with delivering through remote teams International working experience and availability Wide range of knowledge of systems and products as well as contacts in relevant Industries About Us Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. What we offer you Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days 'working from anywhere in the world' policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on and free delivery for all employees (within the first month of joining!
We're looking for a Sales Manager to join our team at Waste Source, to lead our ambitious sales initiatives and drive revenue growth. You'll be responsible for developing and executing strategic sales plans, managing a high-performing sales team, and fostering strong client relationships. The ideal person for this role will have proven experience in sales leadership, a track record of exceeding targets and exceptional communication and leadership skills. If you're a results-driven leader with a passion for driving business success, we want to hear from you! Responsibilities: Develop and execute sales strategies to achieve revenue targets, ensuring that the marketing plan is aligned. Identifying key areas for continuous improvement in the sales process, by analysing sales data and trends to inform decision-making and strategy. Attending monthly meetings with other senior members of the business, to discuss reporting on sales performance and forecasts. Collaborate with other departments and directors to ensure alignment and support for sales initiatives. Lead and motivate the sales team to drive performance and meet objectives to ensure we achieve the best results possible. Build and maintain relationships with key clients and stakeholders. Working on account management plans with the sales account managers. What we need from you: Experience in managing sales teams and the ability to provide coaching and guidance. Proven track record of sales preferably (but not essentially) in the recycling, waste management or environmental services industries. Excellent communication, negotiation and presentation skills. Strong analytical and problem-solving skills. Ability to develop and execute sales strategies and drive revenue growth. Strong customer focus and ability to build and maintain relationships with key stakeholders. Why work for Waste Source? Once you have 1 years' service, you will be able to join the holiday buy/sell scheme, providing more flexibility in how you manage your annual leave. 1 volunteering day per year, to enable you to support local community projects. MyPerks - a benefits platform that offers a variety of discounts, cash back options, cycle to work scheme, mortgage advice and wellbeing support. Enhanced pension. Life assurance. Enhanced Maternity leave. Company events. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Paid volunteer time Store discount Schedule: Monday to Friday Supplemental pay types: Performance bonus Work Location: In person
May 05, 2024
Full time
We're looking for a Sales Manager to join our team at Waste Source, to lead our ambitious sales initiatives and drive revenue growth. You'll be responsible for developing and executing strategic sales plans, managing a high-performing sales team, and fostering strong client relationships. The ideal person for this role will have proven experience in sales leadership, a track record of exceeding targets and exceptional communication and leadership skills. If you're a results-driven leader with a passion for driving business success, we want to hear from you! Responsibilities: Develop and execute sales strategies to achieve revenue targets, ensuring that the marketing plan is aligned. Identifying key areas for continuous improvement in the sales process, by analysing sales data and trends to inform decision-making and strategy. Attending monthly meetings with other senior members of the business, to discuss reporting on sales performance and forecasts. Collaborate with other departments and directors to ensure alignment and support for sales initiatives. Lead and motivate the sales team to drive performance and meet objectives to ensure we achieve the best results possible. Build and maintain relationships with key clients and stakeholders. Working on account management plans with the sales account managers. What we need from you: Experience in managing sales teams and the ability to provide coaching and guidance. Proven track record of sales preferably (but not essentially) in the recycling, waste management or environmental services industries. Excellent communication, negotiation and presentation skills. Strong analytical and problem-solving skills. Ability to develop and execute sales strategies and drive revenue growth. Strong customer focus and ability to build and maintain relationships with key stakeholders. Why work for Waste Source? Once you have 1 years' service, you will be able to join the holiday buy/sell scheme, providing more flexibility in how you manage your annual leave. 1 volunteering day per year, to enable you to support local community projects. MyPerks - a benefits platform that offers a variety of discounts, cash back options, cycle to work scheme, mortgage advice and wellbeing support. Enhanced pension. Life assurance. Enhanced Maternity leave. Company events. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Paid volunteer time Store discount Schedule: Monday to Friday Supplemental pay types: Performance bonus Work Location: In person
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. OVERVIEW The role will involve providing legal advice on all aspects of commercial contracting across BDO's business areas and helping client facing teams across the Firm win and deliver client engagements within acceptable risk parameters. The role will also involve assisting the Head of Corporate & Commercial - Legal in delivering legal strategic priorities. The role is within the Legal Team, which is based at our London hub, and is for a fixed term of 6 months. RESPONSIBILITIES Leading the delivery of legal and risk management advice to BDO's partners and staff within designated business areas: reviewing and negotiating complex commercial agreements with clients across the firm's business Streams (Audit, Tax and Advisory - with a focus on Audit); advising client facing teams on the firm's legal position with respect to contract lifecycle events (variations, terminations, exit transitions etc.); critically evaluating risk and proposing mitigation measures where appropriate, finding innovative solutions to complex challenges; assisting the Head of Corporate & Commercial and Head of Legal (General Counsel) to deliver corporate legal support and Legal Team priority projects; guiding /supervising less experienced lawyers and risk managers on complex contracts (master services agreements, framework agreements etc.); reviewing and negotiating supplier contracts and subcontracts when required; leading legal training and presentations to BDO's partners and staff; analysing legal and regulatory developments relevant to BDO's business, including GenAI, data protection and ESG requirements and ensuring BDO's contract policies, precedents and guidance are compliant with them; interpretation of legislation, case law, regulations and professional standards; and building strong working relationships across relevant business streams and practice management departments. REQUIREMENTS Essential: law degree; several years' post qualification experience in England and Wales or experience practising the laws of England and Wales; multiple years' experience of advising on/negotiating/drafting complex commercial contracts and transactional documentation; strong working knowledge of commercial law; strong written and oral communication skills; ability to confidently explain legal concepts to non-lawyers at a senior level; self-starter with ability to manage and prioritise own workload; and excellent attention to detail. Desirable: experience of commercial contracting in a professional services firm, technology business and/or regulated business; understanding of data protection law (UK and EU GDPR) and experience delivering related legal advice; experience of drafting policies and guidance; experience of advising on ESG compliance and risk requirements; experience of technology contracting (SaaS, PaaS, reseller agreements etc.). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons The Quality and Risk Management Team (QRM) provides leadership, guidance, and tools to help partners and staff manage quality and risk matters. The team is comprised of an Advisory and Compliance Team, a Chief Information Security Office Team, an Economic Crime Team, a Legal Team including a Commercial & Contracts Team, plus the Quality Monitoring Team. The team works closely with the firm's Technical Standards Group, Ethics Team, and the firm's leadership. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. OVERVIEW The role will involve providing legal advice on all aspects of commercial contracting across BDO's business areas and helping client facing teams across the Firm win and deliver client engagements within acceptable risk parameters. The role will also involve assisting the Head of Corporate & Commercial - Legal in delivering legal strategic priorities. The role is within the Legal Team, which is based at our London hub, and is for a fixed term of 6 months. RESPONSIBILITIES Leading the delivery of legal and risk management advice to BDO's partners and staff within designated business areas: reviewing and negotiating complex commercial agreements with clients across the firm's business Streams (Audit, Tax and Advisory - with a focus on Audit); advising client facing teams on the firm's legal position with respect to contract lifecycle events (variations, terminations, exit transitions etc.); critically evaluating risk and proposing mitigation measures where appropriate, finding innovative solutions to complex challenges; assisting the Head of Corporate & Commercial and Head of Legal (General Counsel) to deliver corporate legal support and Legal Team priority projects; guiding /supervising less experienced lawyers and risk managers on complex contracts (master services agreements, framework agreements etc.); reviewing and negotiating supplier contracts and subcontracts when required; leading legal training and presentations to BDO's partners and staff; analysing legal and regulatory developments relevant to BDO's business, including GenAI, data protection and ESG requirements and ensuring BDO's contract policies, precedents and guidance are compliant with them; interpretation of legislation, case law, regulations and professional standards; and building strong working relationships across relevant business streams and practice management departments. REQUIREMENTS Essential: law degree; several years' post qualification experience in England and Wales or experience practising the laws of England and Wales; multiple years' experience of advising on/negotiating/drafting complex commercial contracts and transactional documentation; strong working knowledge of commercial law; strong written and oral communication skills; ability to confidently explain legal concepts to non-lawyers at a senior level; self-starter with ability to manage and prioritise own workload; and excellent attention to detail. Desirable: experience of commercial contracting in a professional services firm, technology business and/or regulated business; understanding of data protection law (UK and EU GDPR) and experience delivering related legal advice; experience of drafting policies and guidance; experience of advising on ESG compliance and risk requirements; experience of technology contracting (SaaS, PaaS, reseller agreements etc.). You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.