Are you a tech-savvy HR professional with a passion for optimising human resource operations? Look no further! We're seeking a dynamic HR Systems Manager to support our suite of HR Systems, including recruitment & onboarding, flexible benefits, as well as HR & Payroll.This HR Systems Manager is a fantastic opportunity to come in and make a real impact during the course of the 12 month FTC.The Role: As a fast paced Private Equity backed business we have big plans for the future as we continue our Transformation ensuring we become the digital leader in plumbing, heating, and sustainable heating solutions.(Highbourne Group includes brands such as City Plumbing, Direct Heating Spares, Energy Efficiency, National Shower Spares, Plumbnation, Plumbworld, The Bathroom Showroom, and The Underfloor Heating Store).As our HR Systems Manager, your responsibilities will be central to the oversight, enhancement, and upkeep of our array of HR systems. These include our HR and Payroll system (iTrent), our Case Management System (Jira), Flexible Benefits system, as well as all integrations . You'll be instrumental in ensuring these systems function seamlessly, optimising their performance, and implementing enhancements where necessary. Your role will involve not only managing the day-to-day operations but also strategising for long-term efficiency and effectiveness in supporting our HR functions.Key Responsibilities Maintain & deliver a high-performing HR System function that focuses on continuous improvement.Guide and advise on system processing and procedure, including troubleshooting and error fixing.Identify improvements and efficiencies, working closely with relevant stakeholders.Support configuration, administration updates & testing.This is a 12 month FTC to cover maternity leave. You should be based in the UK, and prepared to travel to our Head Office in Crick, Northamptonshire at least once a week.You: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider HR team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Experience with HR Information Systems in a testing/triage capacity (is essential).Experience of maintaining configuration within a HR system (would be beneficial).Attention to detail and analytical skills.A superb communicator and collaborative team player.Confident with Excel/Google Sheets including IF Statements.Problem solving and inquisitive nature for root cause analysis.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HRIS and Payroll Analyst, Payroll Systems Analyst, HR Systems Analyst, HR Systems Administrator, Payroll Analyst, HRIS Analyst, Systems Analyst, HRIS Systems Analyst, Workday, iTrent, Flex Genius, Genius, MHR, Oracle, SAP, Resourcelink.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
May 05, 2024
Full time
Are you a tech-savvy HR professional with a passion for optimising human resource operations? Look no further! We're seeking a dynamic HR Systems Manager to support our suite of HR Systems, including recruitment & onboarding, flexible benefits, as well as HR & Payroll.This HR Systems Manager is a fantastic opportunity to come in and make a real impact during the course of the 12 month FTC.The Role: As a fast paced Private Equity backed business we have big plans for the future as we continue our Transformation ensuring we become the digital leader in plumbing, heating, and sustainable heating solutions.(Highbourne Group includes brands such as City Plumbing, Direct Heating Spares, Energy Efficiency, National Shower Spares, Plumbnation, Plumbworld, The Bathroom Showroom, and The Underfloor Heating Store).As our HR Systems Manager, your responsibilities will be central to the oversight, enhancement, and upkeep of our array of HR systems. These include our HR and Payroll system (iTrent), our Case Management System (Jira), Flexible Benefits system, as well as all integrations . You'll be instrumental in ensuring these systems function seamlessly, optimising their performance, and implementing enhancements where necessary. Your role will involve not only managing the day-to-day operations but also strategising for long-term efficiency and effectiveness in supporting our HR functions.Key Responsibilities Maintain & deliver a high-performing HR System function that focuses on continuous improvement.Guide and advise on system processing and procedure, including troubleshooting and error fixing.Identify improvements and efficiencies, working closely with relevant stakeholders.Support configuration, administration updates & testing.This is a 12 month FTC to cover maternity leave. You should be based in the UK, and prepared to travel to our Head Office in Crick, Northamptonshire at least once a week.You: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider HR team and you'll be committed to acting with integrity and honesty in everything you do.Skills and competencies Experience with HR Information Systems in a testing/triage capacity (is essential).Experience of maintaining configuration within a HR system (would be beneficial).Attention to detail and analytical skills.A superb communicator and collaborative team player.Confident with Excel/Google Sheets including IF Statements.Problem solving and inquisitive nature for root cause analysis.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: HRIS and Payroll Analyst, Payroll Systems Analyst, HR Systems Analyst, HR Systems Administrator, Payroll Analyst, HRIS Analyst, Systems Analyst, HRIS Systems Analyst, Workday, iTrent, Flex Genius, Genius, MHR, Oracle, SAP, Resourcelink.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Portfolio and Exposure Analyst Aon is currently recruiting an experienced Catastrophe Modeller to join our Reinsurance Facilities team in London. The team sits within Aon Reinsurance Solutions and provides clients (UK insurance companies, Lloyd's syndicates andMGAs) with efficient, cost-effective solutions to complement, supplement or replace existing reinsurance arrangements. The Reinsurance Facility team reports into Aon UK Reinsurance leadership via the facultative business, working closely with an array of facultative and treaty colleagues. While the workstream will be primarily focussed on the Reinsurance Facilities teams, the role will sit within and be line managed by Aon Reinsurance analytics and catastrophe modelling. This structure provides commercial and market-facing activity but ensures guidance, support and development opportunities on technical matters. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Lead the catastrophe modelling workstreams across multiple client facility placements Lead portfolio analysis of medium and large data sets, presenting outputs internally, as well as to clients and reinsurers Contribute to conversations with clients at senior levels, helping to understand exposures and segment portfolios in order to identify opportunity for reinsurance facility placement Participate in corporate practice groups and committees related to cat modelling and cat risk management.Develop and manage internal and external network of relevant practitioners, including catastopher modellers, data analysts, underwriters, brokers, ceded reinsurance managers, et al Be regarded as the subject matter expert for our facultative business and Reinsurance Facility offering with regard to analytics and data Remain aware of latest modelling and analytical tools and processes, guiding the Reinsurance Facility team in terms of best practice Work within regional / global practice groups to support international coordination and adherence to best practice Skills and experience that will lead to success 3+ years of experience in analytics for insurers, reinsurers, or similar financial services BSc or higher qualification ideally in, finance, statistics, science or equivalent Experience in the following: o Catastrophe modelling experience with vendor models (RMS, AIR, JBA, CoreLogic) o Exposure Management o Catastrophe Model Validation and Evaluation Strong communication skills (speaking, listening, and writing) Strong computer skills in MS Office suite, especially competence in Excel and Powerpoint (skills in programming and machine learning are highly beneficial) Tableau or PowerBI experience Strong analytical, problem-solving, and critical-thinking skills complemented by a solid grounding working with and interpreting statistics. Good attention to detail, strong organisational skills, and ability to prioritise work within a dynamic, deadline-driven environment Highly motivated and strong work ethics Excellent interpersonal skills with the ability to communicate complex ideas and concepts. Ability to lead teams and be flexible in working to meet deadlines across multiple projects and clients Ability to approach problem-solving in a practical and innovative manner Ability to maintain compliance with professional standards, where applicable, as well as company-wide quality initiatives Desire to apply technical and analytical competencies to a dynamic, commercial environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 05, 2024
Full time
Portfolio and Exposure Analyst Aon is currently recruiting an experienced Catastrophe Modeller to join our Reinsurance Facilities team in London. The team sits within Aon Reinsurance Solutions and provides clients (UK insurance companies, Lloyd's syndicates andMGAs) with efficient, cost-effective solutions to complement, supplement or replace existing reinsurance arrangements. The Reinsurance Facility team reports into Aon UK Reinsurance leadership via the facultative business, working closely with an array of facultative and treaty colleagues. While the workstream will be primarily focussed on the Reinsurance Facilities teams, the role will sit within and be line managed by Aon Reinsurance analytics and catastrophe modelling. This structure provides commercial and market-facing activity but ensures guidance, support and development opportunities on technical matters. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Lead the catastrophe modelling workstreams across multiple client facility placements Lead portfolio analysis of medium and large data sets, presenting outputs internally, as well as to clients and reinsurers Contribute to conversations with clients at senior levels, helping to understand exposures and segment portfolios in order to identify opportunity for reinsurance facility placement Participate in corporate practice groups and committees related to cat modelling and cat risk management.Develop and manage internal and external network of relevant practitioners, including catastopher modellers, data analysts, underwriters, brokers, ceded reinsurance managers, et al Be regarded as the subject matter expert for our facultative business and Reinsurance Facility offering with regard to analytics and data Remain aware of latest modelling and analytical tools and processes, guiding the Reinsurance Facility team in terms of best practice Work within regional / global practice groups to support international coordination and adherence to best practice Skills and experience that will lead to success 3+ years of experience in analytics for insurers, reinsurers, or similar financial services BSc or higher qualification ideally in, finance, statistics, science or equivalent Experience in the following: o Catastrophe modelling experience with vendor models (RMS, AIR, JBA, CoreLogic) o Exposure Management o Catastrophe Model Validation and Evaluation Strong communication skills (speaking, listening, and writing) Strong computer skills in MS Office suite, especially competence in Excel and Powerpoint (skills in programming and machine learning are highly beneficial) Tableau or PowerBI experience Strong analytical, problem-solving, and critical-thinking skills complemented by a solid grounding working with and interpreting statistics. Good attention to detail, strong organisational skills, and ability to prioritise work within a dynamic, deadline-driven environment Highly motivated and strong work ethics Excellent interpersonal skills with the ability to communicate complex ideas and concepts. Ability to lead teams and be flexible in working to meet deadlines across multiple projects and clients Ability to approach problem-solving in a practical and innovative manner Ability to maintain compliance with professional standards, where applicable, as well as company-wide quality initiatives Desire to apply technical and analytical competencies to a dynamic, commercial environment How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for a Client Services Business Analyst based in London on a 6 Month Day Rate Contract. This is a hybrid working model with 2/3 days per week in the office. M&G have a vision to become the best loved and most successful savings and investment business. They are looking for people who are excited about joining them on their journey. They are digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for their customers. To help them achieve their vision they're looking for exceptional people who live their values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. Purpose of the Role: The role sits within the Global Client Services Delivery team. This team is a core function of the business linking key communications and processes with sales areas, fund management, risk, legal and compliance, reporting and operational departments. In this role you will carry out various activities in support of the client service experience. These include managing or specialising in key capabilities such as the service catalogue, development and analysis of Client Service MI to elicit service insights and supporting the development of initiatives and other processes designed by the team to deliver a market-leading client service. The role will also help to support introducing new and changed processes, documenting user guides and communicating changes as required to ensure adoption by M&G and their clients. Responsibilities of the role: Support the Head of Global Client Enablement by developing and maintaining key client servicing capabilities. Help to design, deliver and maintain such service capabilities including, but not limited to, the service catalogue and building out of MI capability. Support these capabilities by undertaking activities including to: Undertake requirements gathering and analysis Act as central communication and coordination point Determine required SMEs and coordinates diaries to schedule meetings Provide oversight and QA (as required) and act as a point of escalation for SMEs Manage the stakeholder reviews and approvals Attend and coordinate key meetings Be responsible for noting actions and key discussion points, and following up on actions through to completion Design and document processes and other artefacts relating to service capabilities. Work with stakeholders and identifying requirements and opportunities to improve existing services or develop new ones. Communicate changes to capabilities and services. Support the Business Change & Governance where required. Undertake other client service experience activities as required by the Head of Global Client Enablement. Strong business analysis skills including the design and documentation of processes. Experience of structured, operational activity and change in support of client business. Ability to demonstrate strong stakeholder management skills. Experience in identifying and championing change, embracing change and driving innovation forward. Financial services or asset management client service experience. If you are interested in applying for this position and meet the criteria, please click the link to apply and we will be in touch with you in due course. The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer. 'At M&G Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.' AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
May 04, 2024
Full time
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. On behalf of M&G, AMS are looking for a Client Services Business Analyst based in London on a 6 Month Day Rate Contract. This is a hybrid working model with 2/3 days per week in the office. M&G have a vision to become the best loved and most successful savings and investment business. They are looking for people who are excited about joining them on their journey. They are digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for their customers. To help them achieve their vision they're looking for exceptional people who live their values and behaviours and who can inspire others; embrace change; deliver results and keep it simple. Purpose of the Role: The role sits within the Global Client Services Delivery team. This team is a core function of the business linking key communications and processes with sales areas, fund management, risk, legal and compliance, reporting and operational departments. In this role you will carry out various activities in support of the client service experience. These include managing or specialising in key capabilities such as the service catalogue, development and analysis of Client Service MI to elicit service insights and supporting the development of initiatives and other processes designed by the team to deliver a market-leading client service. The role will also help to support introducing new and changed processes, documenting user guides and communicating changes as required to ensure adoption by M&G and their clients. Responsibilities of the role: Support the Head of Global Client Enablement by developing and maintaining key client servicing capabilities. Help to design, deliver and maintain such service capabilities including, but not limited to, the service catalogue and building out of MI capability. Support these capabilities by undertaking activities including to: Undertake requirements gathering and analysis Act as central communication and coordination point Determine required SMEs and coordinates diaries to schedule meetings Provide oversight and QA (as required) and act as a point of escalation for SMEs Manage the stakeholder reviews and approvals Attend and coordinate key meetings Be responsible for noting actions and key discussion points, and following up on actions through to completion Design and document processes and other artefacts relating to service capabilities. Work with stakeholders and identifying requirements and opportunities to improve existing services or develop new ones. Communicate changes to capabilities and services. Support the Business Change & Governance where required. Undertake other client service experience activities as required by the Head of Global Client Enablement. Strong business analysis skills including the design and documentation of processes. Experience of structured, operational activity and change in support of client business. Ability to demonstrate strong stakeholder management skills. Experience in identifying and championing change, embracing change and driving innovation forward. Financial services or asset management client service experience. If you are interested in applying for this position and meet the criteria, please click the link to apply and we will be in touch with you in due course. The IR35 status of this assignment will be assessed following the selection process and prior to confirmation of assignment offer. 'At M&G Diversity and Inclusion is a strategic objective. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationally, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements for any of our roles.' AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role As a Business Intelligence Analyst, you will be learning tools and techniques to get the best from data aggregation, data mining, forecasting, predictive analytics and data visualisation to help you in your duties which will include: Forming competitive intelligence by gathering and analysing information regarding all market factors that contribute to a business's competitive advantage. Using financial data to assess a company's viability, stability, and profitability. Gathering market research for information to better understand a company's target market Managing risks by identifying and managing potential threats to a business, including legal liabilities, financial uncertainty, strategic errors, accidents etc. Helping the company's senior management make decisions through strategic analysis. Identifying and understanding potential stakeholders to determine their interests when developing and/or implementing a product, policy, or program. We're not expecting you to be an expert right away - that's where our award-winning Academy comes in. We're experts in building skills and confidence in a fun and supportive environment that will not only challenge but develop you into a confident and capable consultant. What we're looking for. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
May 04, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role As a Business Intelligence Analyst, you will be learning tools and techniques to get the best from data aggregation, data mining, forecasting, predictive analytics and data visualisation to help you in your duties which will include: Forming competitive intelligence by gathering and analysing information regarding all market factors that contribute to a business's competitive advantage. Using financial data to assess a company's viability, stability, and profitability. Gathering market research for information to better understand a company's target market Managing risks by identifying and managing potential threats to a business, including legal liabilities, financial uncertainty, strategic errors, accidents etc. Helping the company's senior management make decisions through strategic analysis. Identifying and understanding potential stakeholders to determine their interests when developing and/or implementing a product, policy, or program. We're not expecting you to be an expert right away - that's where our award-winning Academy comes in. We're experts in building skills and confidence in a fun and supportive environment that will not only challenge but develop you into a confident and capable consultant. What we're looking for. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
The role is an Org PMO analyst role and will be in charge of managing the periodic activities mandated by the Program and Project Management Policy to ensure that the Client organisation appropriately discharges its obligation. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Depending on the complexity and scale of the processes, these responsibilities will be run either on their own or together with the named Org PMO lead for the Client organisation. As and when necessary, the role may also be involved in projects run by the Business Execution team to bring their subject-matter expertise in project management requirements as the team delivers on the Client organisation's strategic priorities. Responsibilities: Manages and oversees the project, programme and initiatives book of work, including inventory, new work requests, key initiatives, Provides training, support and communication around the requirements of the policy and resources made available to Client PMs and other stakeholders to discharge their obligations. Monitors PM performance effectiveness. Coordinated and prepared the relevant reporting and review forums to ensure appropriate management review under the policy. Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. Oversees program plans meet business needs as described in the program initiation documents. Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones. Monitors program commitment from those assigning resources. Escalates program risks to the Program Director, or Program Sponsor, when appropriate. Ensures essential procedures are followed and contributes to defining standards. Qualifications: 6-10 years of experience Negotiate skills with external parties. Education: Bachelor's/University degree or equivalent experience, potentially Masters degree Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 04, 2024
Full time
The role is an Org PMO analyst role and will be in charge of managing the periodic activities mandated by the Program and Project Management Policy to ensure that the Client organisation appropriately discharges its obligation. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Depending on the complexity and scale of the processes, these responsibilities will be run either on their own or together with the named Org PMO lead for the Client organisation. As and when necessary, the role may also be involved in projects run by the Business Execution team to bring their subject-matter expertise in project management requirements as the team delivers on the Client organisation's strategic priorities. Responsibilities: Manages and oversees the project, programme and initiatives book of work, including inventory, new work requests, key initiatives, Provides training, support and communication around the requirements of the policy and resources made available to Client PMs and other stakeholders to discharge their obligations. Monitors PM performance effectiveness. Coordinated and prepared the relevant reporting and review forums to ensure appropriate management review under the policy. Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. Oversees program plans meet business needs as described in the program initiation documents. Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones. Monitors program commitment from those assigning resources. Escalates program risks to the Program Director, or Program Sponsor, when appropriate. Ensures essential procedures are followed and contributes to defining standards. Qualifications: 6-10 years of experience Negotiate skills with external parties. Education: Bachelor's/University degree or equivalent experience, potentially Masters degree Job Family Group: Project and Program Management Job Family: Program Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Operational Resilience Senior Analyst role will support the Enterprise Resilience team in ensuring that the Operations and Technology aspects of the overall Operational Resilience programme are delivered, and that ongoing over sight of this area continues. The Operational Resilience Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. What you'll do Work within the global Enterprise Resilience function, supporting regulation planning and integration team, helping to input into a global framework and supporting the implementation teams in delivery of the framework. Develop documents to support local jurisdictional operational resilience governance requirements in relation to operational resilience. Follow emerging industry trends and potential disrupters to segments and strategy in relation to operational resilience. Deliver specific ad-hoc analysis and tactical support in preparation for business and management meetings. Grasp key priorities and complex issues quickly for the larger organization and create clear written presentations/communications. Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes. Analyze data gathered and develop solutions or alternative methods of proceeding. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Hands on approach and able to manage own workload whilst taking direction. Attention to detail and ability to discuss document and confirm process flows. Sufficiently experienced to provide feedback for areas of improvement and realign strategy accordingly. What we'll need from you Relevant experience in Third Party/third party oversight, risk and relationship management. Report writing skills essential. Ability to work on multiple projects simultaneously. Track record as a strong analyst - recognized as able to deliver work in pressured environments. Experience of technology project management, Data modeling and workflow mapping. Experience working with internal/external audit/regulatory groups is preferred. Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation). Bachelor's/University degree or equivalent experience. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Corporate Services Job Family: COB & Crisis Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
May 04, 2024
Full time
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The Operational Resilience Senior Analyst role will support the Enterprise Resilience team in ensuring that the Operations and Technology aspects of the overall Operational Resilience programme are delivered, and that ongoing over sight of this area continues. The Operational Resilience Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. What you'll do Work within the global Enterprise Resilience function, supporting regulation planning and integration team, helping to input into a global framework and supporting the implementation teams in delivery of the framework. Develop documents to support local jurisdictional operational resilience governance requirements in relation to operational resilience. Follow emerging industry trends and potential disrupters to segments and strategy in relation to operational resilience. Deliver specific ad-hoc analysis and tactical support in preparation for business and management meetings. Grasp key priorities and complex issues quickly for the larger organization and create clear written presentations/communications. Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes. Analyze data gathered and develop solutions or alternative methods of proceeding. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Hands on approach and able to manage own workload whilst taking direction. Attention to detail and ability to discuss document and confirm process flows. Sufficiently experienced to provide feedback for areas of improvement and realign strategy accordingly. What we'll need from you Relevant experience in Third Party/third party oversight, risk and relationship management. Report writing skills essential. Ability to work on multiple projects simultaneously. Track record as a strong analyst - recognized as able to deliver work in pressured environments. Experience of technology project management, Data modeling and workflow mapping. Experience working with internal/external audit/regulatory groups is preferred. Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation). Bachelor's/University degree or equivalent experience. What we can offer you We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well. By joining Citi Belfast, Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Job Family Group: Corporate Services Job Family: COB & Crisis Management Time Type: Full time Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: £38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 04, 2024
Full time
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: £38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
As a Consulting Manager within Treasury , you will architect solutions for projects within Clearsulting's Treasury portfolio, including Kyriba implementations and optimisations, Treasury department assessments, and Treasury Management System selections. You will lead trainings and ensure quality of delivery and all deliverables, including process documentation and UAT scripts. You will also bring provide coaching and mentorship to the Treasury team's senior analysts and analysts. At Clearsulting we firmly believe in our culture and follow our five Core Values: GRIT., Growth Mindset, Joy, Accountability, and Teamwork. We have been nationally recognised for our culture, firm leadership, and innovation, and we are honoured to have received the following awards and recognition: Fortune's Best Workplaces in Consulting (2022, 2023) 'Great Place to Work' Certified () 'Consulting's Fastest Growing Firms' - Consulting Magazine (2022) Inc. 5000 Fastest-Growing Private Companies in America () "Fastest Growing Consulting Firm" - Consulting Magazine (2020) Responsibilities and Required Skills: Oversee large portfolio of Kyriba projects, ensuring quality and implementing solutions as needed Build and maintain relationships with stakeholders, addressing escalations autonomously and identifying additional opportunities within Treasury and/or Clearsulting Participate in full sales cycle, including scoping, pricing, preparing presentation, and delivering presentation Ensure high standards across all deliverables, from both technical Maintain utilization rate of 70% Drive strategy to improve delivery and sales outcomes Provide TMS subject-matter expertise to client engagements, involving assessment, treasury process transformation, vendor selections, and TMS implementations Assist in driving full scope of system implementation activities, including gathering functional and technical requirements, designing solution, building interfaces and systems, completing testing cycles, delivering training, and deploying the final product Lead configurations, train clients on technical solutions, and ensure quality of delivery and all deliverables, including process documentation and UAT scripts Prioritize and manage multiple projects and tasks while setting stakeholder expectations and meeting deadlines Consistently follow all firm policies and guidance Qualifications and Desired Skills: 2+ years of Kyriba or TMS implementation experience; CTP is a plus At least 2 Kyriba certifications (other TMS experience considered) Demonstrable experience driving exceptional customer satisfaction Strong project management experience including workplan creation and updates, milestone tracking, risk management, status updates, change management, engagement economics (profitability), and communications Excellent written and verbal communication skills; can clearly convey complex business concepts to project stakeholders Effective organizational skills and ability to manage multiple and competing priorities Ability to maintain and enhance the Clearsulting culture - build meaningful relationships with clients and colleagues and demonstrate the Clearsulting Core Values each day Eligibility to work in the United Kingdom Willingness to work UK and USA Project We want to cultivate a thriving culture and company-and we know that your health and well-being matter. We offer a benefits package and perks for our team members that include:
May 04, 2024
Full time
As a Consulting Manager within Treasury , you will architect solutions for projects within Clearsulting's Treasury portfolio, including Kyriba implementations and optimisations, Treasury department assessments, and Treasury Management System selections. You will lead trainings and ensure quality of delivery and all deliverables, including process documentation and UAT scripts. You will also bring provide coaching and mentorship to the Treasury team's senior analysts and analysts. At Clearsulting we firmly believe in our culture and follow our five Core Values: GRIT., Growth Mindset, Joy, Accountability, and Teamwork. We have been nationally recognised for our culture, firm leadership, and innovation, and we are honoured to have received the following awards and recognition: Fortune's Best Workplaces in Consulting (2022, 2023) 'Great Place to Work' Certified () 'Consulting's Fastest Growing Firms' - Consulting Magazine (2022) Inc. 5000 Fastest-Growing Private Companies in America () "Fastest Growing Consulting Firm" - Consulting Magazine (2020) Responsibilities and Required Skills: Oversee large portfolio of Kyriba projects, ensuring quality and implementing solutions as needed Build and maintain relationships with stakeholders, addressing escalations autonomously and identifying additional opportunities within Treasury and/or Clearsulting Participate in full sales cycle, including scoping, pricing, preparing presentation, and delivering presentation Ensure high standards across all deliverables, from both technical Maintain utilization rate of 70% Drive strategy to improve delivery and sales outcomes Provide TMS subject-matter expertise to client engagements, involving assessment, treasury process transformation, vendor selections, and TMS implementations Assist in driving full scope of system implementation activities, including gathering functional and technical requirements, designing solution, building interfaces and systems, completing testing cycles, delivering training, and deploying the final product Lead configurations, train clients on technical solutions, and ensure quality of delivery and all deliverables, including process documentation and UAT scripts Prioritize and manage multiple projects and tasks while setting stakeholder expectations and meeting deadlines Consistently follow all firm policies and guidance Qualifications and Desired Skills: 2+ years of Kyriba or TMS implementation experience; CTP is a plus At least 2 Kyriba certifications (other TMS experience considered) Demonstrable experience driving exceptional customer satisfaction Strong project management experience including workplan creation and updates, milestone tracking, risk management, status updates, change management, engagement economics (profitability), and communications Excellent written and verbal communication skills; can clearly convey complex business concepts to project stakeholders Effective organizational skills and ability to manage multiple and competing priorities Ability to maintain and enhance the Clearsulting culture - build meaningful relationships with clients and colleagues and demonstrate the Clearsulting Core Values each day Eligibility to work in the United Kingdom Willingness to work UK and USA Project We want to cultivate a thriving culture and company-and we know that your health and well-being matter. We offer a benefits package and perks for our team members that include:
Think Specialist Recruitment are working with an international company on an exciting opportunity to join their business as a Stock and Inventory Analyst to join multiple sites in Central London. The company are within the medical industry and we are looking for multiple candidates who have worked either within supply chain or an analytical position within the NHS / healthcare. Candidates must be analytical, process driven and available to work ASAP. This is a 2 year temporary contract with the likelihood of changing to a permanent role thereafter. The position will be based every day from your given site. Site options are: Hammersmith, Charring Cross or Paddington This is an excellent opportunity to join and have exposure to a Global business who offer excellent opportunities for career progression. This role will be paying the hourly rate equivalent of a salary between 32,000- 37,500pa depending on experience. As this is a temporary role you will receive weekly pay! Core office hours: Monday - Friday 08:30 - 17:00 Duties: Coordinate the ordering, receipt, storage, and consumption processes on-site for products Maintain accurate master and inventory data and being execute all related processes Coordinate and process validation activities Contact and organise returns to suppliers Produce reports along and monitor consumption patterns Initiate continuous improvement initiatives Review stock levels for new product launches. Work in partnership to manage product lists and review stock levels. Candidate Requirements Experience in a Supply Chain environment OR experience working in a hospital environment Expert user of Excel and MS Office suite. Excellent communication skills in English. Project or change management experience. Proven track record in data analysis and affinity with numbers. Willingness to travel as this position requires you to be on-site in the clinical area daily Monday-Friday with some possible weekend work due to cycle count requirements. Nice to Haves General knowledge of healthcare/hospital practices and standards. Previous experience of working in an international multi-layered matrix organisation. Process and solution-oriented problem solver. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in temporary, permanent and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, accountancy & finance, human resources, sales admin/sales support, marketing and IT
May 03, 2024
Seasonal
Think Specialist Recruitment are working with an international company on an exciting opportunity to join their business as a Stock and Inventory Analyst to join multiple sites in Central London. The company are within the medical industry and we are looking for multiple candidates who have worked either within supply chain or an analytical position within the NHS / healthcare. Candidates must be analytical, process driven and available to work ASAP. This is a 2 year temporary contract with the likelihood of changing to a permanent role thereafter. The position will be based every day from your given site. Site options are: Hammersmith, Charring Cross or Paddington This is an excellent opportunity to join and have exposure to a Global business who offer excellent opportunities for career progression. This role will be paying the hourly rate equivalent of a salary between 32,000- 37,500pa depending on experience. As this is a temporary role you will receive weekly pay! Core office hours: Monday - Friday 08:30 - 17:00 Duties: Coordinate the ordering, receipt, storage, and consumption processes on-site for products Maintain accurate master and inventory data and being execute all related processes Coordinate and process validation activities Contact and organise returns to suppliers Produce reports along and monitor consumption patterns Initiate continuous improvement initiatives Review stock levels for new product launches. Work in partnership to manage product lists and review stock levels. Candidate Requirements Experience in a Supply Chain environment OR experience working in a hospital environment Expert user of Excel and MS Office suite. Excellent communication skills in English. Project or change management experience. Proven track record in data analysis and affinity with numbers. Willingness to travel as this position requires you to be on-site in the clinical area daily Monday-Friday with some possible weekend work due to cycle count requirements. Nice to Haves General knowledge of healthcare/hospital practices and standards. Previous experience of working in an international multi-layered matrix organisation. Process and solution-oriented problem solver. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in temporary, permanent and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, accountancy & finance, human resources, sales admin/sales support, marketing and IT
Entity: Customers & Products Job Family Group: Retail Group Job Description: As Retail Trading Analyst, you'll play a key role supporting our retail business to enable greater business performance across our European markets. In this role, you'll be providing in-depth analyses of business performance and providing actionable insights and recommendations that drive decision making. You will support the Convenience and Finance Teams, by leading or coordinating financial activities such as Capital planning and financial roadmap review with meaningful impact on one or more markets across the UK and EU . A key focus will be analysing trading data and insight to drive positive change and improved performance outputs. This is a great opportunity to build a career within a fast paced commercial environment. Internally this role is referred to as: Retail Commercial Analyst Responsibilities: Ensure that all decision-making is driven by the right commercial and strategic data and insights. Utilise financial data, market data and partner feedback to create recommendations, and support in the delivery of key strategic goals. Collate, analyse, and present insight for key partners while communicating data within a number of formats and sources. Build models and run scenarios to support revenue growth and maximise commercial potential of initiative. Develop dashboards/reporting to measure the performance of specific initiatives. Work together with wider business partners to ensure all data and insight is considered and understood (i.e. trading, strategy, finance, global insights, operations) Working to understand business performance in markets against competitors and the economic environment Key Skills: Experience in analysing data and insight to drive positive change and improved performance outputs. Positive relationship building skills with the ability to work and collaborate virtually with multiple partners at all levels. Experience working in a trading environment & within a fast-paced retail business is preferred. Excellent communication skills with the a bility to collate complex data and turn into clear and actionable insights. Excellent PowerPoint and presentation skills Understanding Retail Financial Data Leadership and influencing skills This is a hybrid role working 1-2 days per week in our Milton Keynes office. At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Commercial acumen (Inactive), Communication, Continuous improvement, Continuous Learning, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence + 11 more Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status , neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
May 03, 2024
Full time
Entity: Customers & Products Job Family Group: Retail Group Job Description: As Retail Trading Analyst, you'll play a key role supporting our retail business to enable greater business performance across our European markets. In this role, you'll be providing in-depth analyses of business performance and providing actionable insights and recommendations that drive decision making. You will support the Convenience and Finance Teams, by leading or coordinating financial activities such as Capital planning and financial roadmap review with meaningful impact on one or more markets across the UK and EU . A key focus will be analysing trading data and insight to drive positive change and improved performance outputs. This is a great opportunity to build a career within a fast paced commercial environment. Internally this role is referred to as: Retail Commercial Analyst Responsibilities: Ensure that all decision-making is driven by the right commercial and strategic data and insights. Utilise financial data, market data and partner feedback to create recommendations, and support in the delivery of key strategic goals. Collate, analyse, and present insight for key partners while communicating data within a number of formats and sources. Build models and run scenarios to support revenue growth and maximise commercial potential of initiative. Develop dashboards/reporting to measure the performance of specific initiatives. Work together with wider business partners to ensure all data and insight is considered and understood (i.e. trading, strategy, finance, global insights, operations) Working to understand business performance in markets against competitors and the economic environment Key Skills: Experience in analysing data and insight to drive positive change and improved performance outputs. Positive relationship building skills with the ability to work and collaborate virtually with multiple partners at all levels. Experience working in a trading environment & within a fast-paced retail business is preferred. Excellent communication skills with the a bility to collate complex data and turn into clear and actionable insights. Excellent PowerPoint and presentation skills Understanding Retail Financial Data Leadership and influencing skills This is a hybrid role working 1-2 days per week in our Milton Keynes office. At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Commercial acumen (Inactive), Communication, Continuous improvement, Continuous Learning, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence + 11 more Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status , neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
About us ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it's the catalyst that unlocks the potential to innovate. That's why our clients - financial institutions from fintech's and crypto platforms, to banks and credit unions - use our API to power their banking infrastructure. But we wouldn't be ClearBank without our people. They're what powers our innovative technology and the reason we love what we do every day. We're a group of spirited people who are never afraid to challenge the norm - becoming stronger, more energised, and that much better when we're together. It's our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients' success. Interested in joining us? Read on or visit our website for more information. About you You'll be joining the as the Head of Corporate Development and Strategy. Reporting to the CFO, you'll be a part of a fast-growing business that is challenging the market and doing things differently. As the seasoned Head of Corporate Development and Strategy you'll lead our M&A efforts, strategy formulation, external benchmarking, and internal strategic reviews. This role is critical for driving the company's growth and competitive positioning in the financial services industry, you'll be working closely with the Executive Committee (ExCo) and the CEO to identify and pursue strategic opportunities that align with ClearBank's vision and objectives. And you'll be joining the fastest-growing tech company in the UK, according to Deloitte Fast 50. You will be Developing and executing a comprehensive corporate development strategy that includes potential mergers, acquisitions, and partnerships Leading the due diligence process for potential M&A transactions, coordinating with internal teams and external advisors Conducting external benchmarking to evaluate industry trends across the UK & European payments and embedded banking sector, the competitive landscape, and potential strategic opportunities Overseeing a number of strategic reviews to assess the performance of various business units and identify areas for improvement Collaborating with ExCo and the CEO to refine corporate strategy and provide recommendations based on market analysis and financial modelling Building and maintaining relationships with key industry players, investment bankers, and advisors to facilitate strategic initiatives Presenting findings and strategic proposals to Investors and other key stakeholders Line manage and mentor a Corporate Development Analyst, providing guidance and oversight on projects and professional development What we are looking for Extensive experience in corporate development, investment banking, private equity, or a related field, with a proven track record in M&A transactions Understanding of the UK and European payments landscape, as well as embedded banking / banking as a service Deep financial acumen and experience with financial modelling, valuation techniques, and analysis Excellent leadership and management skills, with the ability to inspire and develop junior team members Exceptional communication and negotiation skills, with the capacity to engage with senior executives and external partners effectively Strategic thinker with a keen analytical mind and problem-solving abilities Ability to work in a fast-paced environment and manage multiple projects simultaneously High level of discretion and integrity, handling confidential information with the utmost professionalism About what we offer At ClearBank we have a flexible working philosophy, empowering our employees to manage their time in a way which allows them to meet both work and personal commitments, in partnership with their line manager Spacious and well-equipped new offices in London and Bristol 27 days annual leave per year, plus flexible bank holidays The option to work outside of the UK for up to 30 days per year Regular company-wide socials Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank Private healthcare through Healix and discounted Bupa dental cover, with employee healthy living perks and discounts through YuLife Enhanced family-friendly leave Plus, you'll have the opportunity to join an innovative team that's building a bank fit for the future! ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share this with our Talent Acquisition team prior to your interview stage, if applicable. The legal bit By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
May 03, 2024
Full time
About us ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it's the catalyst that unlocks the potential to innovate. That's why our clients - financial institutions from fintech's and crypto platforms, to banks and credit unions - use our API to power their banking infrastructure. But we wouldn't be ClearBank without our people. They're what powers our innovative technology and the reason we love what we do every day. We're a group of spirited people who are never afraid to challenge the norm - becoming stronger, more energised, and that much better when we're together. It's our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients' success. Interested in joining us? Read on or visit our website for more information. About you You'll be joining the as the Head of Corporate Development and Strategy. Reporting to the CFO, you'll be a part of a fast-growing business that is challenging the market and doing things differently. As the seasoned Head of Corporate Development and Strategy you'll lead our M&A efforts, strategy formulation, external benchmarking, and internal strategic reviews. This role is critical for driving the company's growth and competitive positioning in the financial services industry, you'll be working closely with the Executive Committee (ExCo) and the CEO to identify and pursue strategic opportunities that align with ClearBank's vision and objectives. And you'll be joining the fastest-growing tech company in the UK, according to Deloitte Fast 50. You will be Developing and executing a comprehensive corporate development strategy that includes potential mergers, acquisitions, and partnerships Leading the due diligence process for potential M&A transactions, coordinating with internal teams and external advisors Conducting external benchmarking to evaluate industry trends across the UK & European payments and embedded banking sector, the competitive landscape, and potential strategic opportunities Overseeing a number of strategic reviews to assess the performance of various business units and identify areas for improvement Collaborating with ExCo and the CEO to refine corporate strategy and provide recommendations based on market analysis and financial modelling Building and maintaining relationships with key industry players, investment bankers, and advisors to facilitate strategic initiatives Presenting findings and strategic proposals to Investors and other key stakeholders Line manage and mentor a Corporate Development Analyst, providing guidance and oversight on projects and professional development What we are looking for Extensive experience in corporate development, investment banking, private equity, or a related field, with a proven track record in M&A transactions Understanding of the UK and European payments landscape, as well as embedded banking / banking as a service Deep financial acumen and experience with financial modelling, valuation techniques, and analysis Excellent leadership and management skills, with the ability to inspire and develop junior team members Exceptional communication and negotiation skills, with the capacity to engage with senior executives and external partners effectively Strategic thinker with a keen analytical mind and problem-solving abilities Ability to work in a fast-paced environment and manage multiple projects simultaneously High level of discretion and integrity, handling confidential information with the utmost professionalism About what we offer At ClearBank we have a flexible working philosophy, empowering our employees to manage their time in a way which allows them to meet both work and personal commitments, in partnership with their line manager Spacious and well-equipped new offices in London and Bristol 27 days annual leave per year, plus flexible bank holidays The option to work outside of the UK for up to 30 days per year Regular company-wide socials Take a couple of days per year to volunteer with your chosen charity to do something bigger than ClearBank Private healthcare through Healix and discounted Bupa dental cover, with employee healthy living perks and discounts through YuLife Enhanced family-friendly leave Plus, you'll have the opportunity to join an innovative team that's building a bank fit for the future! ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share this with our Talent Acquisition team prior to your interview stage, if applicable. The legal bit By submitting your CV, you confirm that you can demonstrate you have the right to work in the UK. Regretfully we are not in a position to sponsor applicants for immigration purposes at the current time. By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist / Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: 38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
May 03, 2024
Full time
Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience Specialist / Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot/Chat GPT and machine translation processes and workflows. Conduct thorough analysis of previous Chat Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams across international Brother sales offices to ensure consistent content quality and user-friendliness. Review, edit, and create English-language content for product guides, user interfaces, FAQs, and other informational materials. Manage production schedules to meet all deadlines and maintain high standards of content delivery. Education and Experience Required: Essential: Experience in end user content review and creation, ideally in hardware and/or software domains. Good understanding of customer journey and mapping, particularly using Chat Bot systems. Excellent analytical skills and strong communication abilities. Previous work experience in a customer support function with attention to detail. Proficiency in Microsoft Office and Adobe Acrobat. Desirable: Degree-level education or equivalent professional experience. Team leader or Supervisory experience Experience working within a global company, collaborating with multi-national teams. Familiarity with corporate industry-standard style guides for content creation. Knowledge of machine translation systems. Benefits: 38k-43k based on experience Flexi Working Hours (37.5 working week) Monday-Friday Hybrid working model (2 Office/3 Home) 25 days holidays + BH Free Parking Opportunities for professional growth and development within a leading technology company. How to Apply: If you are a motivated individual who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative solutions, we encourage you to apply. Please send your CV and a cover letter detailing your relevant experience The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
Inventory/Stock Analyst Salary: 30,000 - 35,000 per annum Location: Poole, Dorset Hours: Monday - Thursday 9.00am - 5.00pm, Friday 9.00am - 4.00pm Contract: Full Time, Permanent Our client pioneers inventive products crafted for enduring quality. They seek an Inventory Analyst to work in their National Accounts team to ensure that the stock levels are optimised for each customer. This is a highly analytical role in a fast-paced environment! Main Responsibilities Ownership of full product lifecycle including range launch, promotions, and stock exit. Stock optimisation using Slim4 forecasting software, whilst staying within budget restraints. Monitor lead times, buffer stocks and MOQs, amending where necessary. Plan and schedule product availability. Analyse data from different sources (Slim4/Web portals/Excel), using quantitative methods. Prepare forecasts to incorporate seasonality with a monthly review of all SKUs Place orders as required to the factory base. Monitoring supplier orderbooks to ensure orders meet OTIF. Communicating with Far East Suppliers to plan product availability. Communicating with our Far East office to help expedite & defer orders. Be the first point of contact for customers including resolution of stock issues. Assist in planning for new range changes and exit, seasonal stock inputs and monitoring resolution of any customer service issues. Liaise effectively with all appropriate departments to ensure our customers' requirements are known and met. To be successful as an Inventory Analyst, you need to have the following skills/experience: Analysing data to a high level of accuracy Good IT skills in MS Excel / Outlook / Word 3-5 years in a Supply Chain environment Strong prioritisation skills and able to keep tight deadlines. Must be a positive team player but also confident working autonomously. In return for your hard work and commitment, our client offers great benefits, including: Great team culture, within a supportive, stable and progressive business. Competitive holiday allowance. Pension scheme. Free parking. External benefits and reward scheme. Generous staff discount.
May 03, 2024
Full time
Inventory/Stock Analyst Salary: 30,000 - 35,000 per annum Location: Poole, Dorset Hours: Monday - Thursday 9.00am - 5.00pm, Friday 9.00am - 4.00pm Contract: Full Time, Permanent Our client pioneers inventive products crafted for enduring quality. They seek an Inventory Analyst to work in their National Accounts team to ensure that the stock levels are optimised for each customer. This is a highly analytical role in a fast-paced environment! Main Responsibilities Ownership of full product lifecycle including range launch, promotions, and stock exit. Stock optimisation using Slim4 forecasting software, whilst staying within budget restraints. Monitor lead times, buffer stocks and MOQs, amending where necessary. Plan and schedule product availability. Analyse data from different sources (Slim4/Web portals/Excel), using quantitative methods. Prepare forecasts to incorporate seasonality with a monthly review of all SKUs Place orders as required to the factory base. Monitoring supplier orderbooks to ensure orders meet OTIF. Communicating with Far East Suppliers to plan product availability. Communicating with our Far East office to help expedite & defer orders. Be the first point of contact for customers including resolution of stock issues. Assist in planning for new range changes and exit, seasonal stock inputs and monitoring resolution of any customer service issues. Liaise effectively with all appropriate departments to ensure our customers' requirements are known and met. To be successful as an Inventory Analyst, you need to have the following skills/experience: Analysing data to a high level of accuracy Good IT skills in MS Excel / Outlook / Word 3-5 years in a Supply Chain environment Strong prioritisation skills and able to keep tight deadlines. Must be a positive team player but also confident working autonomously. In return for your hard work and commitment, our client offers great benefits, including: Great team culture, within a supportive, stable and progressive business. Competitive holiday allowance. Pension scheme. Free parking. External benefits and reward scheme. Generous staff discount.
UK Power Networks (Operations) Ltd
Crawley, Sussex
Service Management Analyst - ServiceNow Reference Number - 78527 This Service Management Analyst - ServiceNow will report to the Head of IT Operations and will work within the Information Systems directorate based in our Crawley office. You will be a 12 month Fixed Term employee. You will attract a salary of 50,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 17/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE: To oversee and improve the UKPN ServiceNow platform (known as MyIT). To ensure MyIT is fit for purpose and is delivering an outstanding employee experience. To work with company partners and vendors to identify and prioritise enhancement requests into roadmaps. To manage UKPN's outsourced provider to ensure operations are meeting desired levels, and roadmaps are delivered to time and appropriate quality. To also be part of the UKPN Service Assurance team, whose role is to ensure IS service providers (both internal and external) are delivering to appropriate levels of service and that governance is in place. DIMENSIONS Budget: no direct control or financial authority. Results: delivery of operational scorecard including number of P1 incidents, incidents recovered within SLA, service requests delivered within SLA, internal customer satisfaction (CSAT) DUTIES AND RESPONSIBILITIES Accountable for MyIT end to end Accountable for production and maintenance of MyIT roadmaps Accountable for stakeholder management both of internal customers and service providers, and ensuring their needs are met. Ensure requirements for MyIT enhancements are clear, documented and agreed with partners. Assign priority of MyIT enhancements. Accountable for management of outsourced service provider who manage MyIT on behalf of UKPN. Accountable for continuous improvement and ensuring MyIT provides an appropriate capability to ensure that UKPN IS meets its customer satisfaction targets Accountable for ensuring that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, Configuration Management) Accountable for the CMDB as the escalation point for any issues related to the Configuration Management process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE TEAM Ensure service performance is understood and action plans are in place to improve Identify improvements to maximise internal customer satisfaction Produce reports for IS operations and the CIO Schedule and chair service meetings with 3rd party suppliers Accountable for ITSM processes and that they are cohesive Oversight of internal and external service providers Liaise with all levels of support and assist in managerial and technical requirements for new projects Manage ITSM tooling for UKPN Qualifications Bachelor's degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years' experience working in a large IT environment Skilled in coaching people to build their capability and confidence in advising departments to deal with a range of information technology related issues Experience dealing with demanding and complex requests Experience with Service Management and Supplier Management An ability to drive excellence and quality in all aspects of their areas of responsibility, identifying and embracing best practice Confident operating and managing in an environment of change Strong customer focus - demonstrating a thorough understanding of the customer need. Strong experience of understanding complex business processes and identify opportunities for improvement Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
May 03, 2024
Contractor
Service Management Analyst - ServiceNow Reference Number - 78527 This Service Management Analyst - ServiceNow will report to the Head of IT Operations and will work within the Information Systems directorate based in our Crawley office. You will be a 12 month Fixed Term employee. You will attract a salary of 50,000.00 and a bonus of 7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote Close Date: 17/05/2024 We also provide the following additional benefits Annual Leave Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit scheme Tax efficient benefits: cycle to work scheme Season ticket loan Occupational Health support Switched On - scheme providing discount on hundreds of retailers products. Discounted access to sports and social clubs Employee Assistance Programme. JOB PURPOSE: To oversee and improve the UKPN ServiceNow platform (known as MyIT). To ensure MyIT is fit for purpose and is delivering an outstanding employee experience. To work with company partners and vendors to identify and prioritise enhancement requests into roadmaps. To manage UKPN's outsourced provider to ensure operations are meeting desired levels, and roadmaps are delivered to time and appropriate quality. To also be part of the UKPN Service Assurance team, whose role is to ensure IS service providers (both internal and external) are delivering to appropriate levels of service and that governance is in place. DIMENSIONS Budget: no direct control or financial authority. Results: delivery of operational scorecard including number of P1 incidents, incidents recovered within SLA, service requests delivered within SLA, internal customer satisfaction (CSAT) DUTIES AND RESPONSIBILITIES Accountable for MyIT end to end Accountable for production and maintenance of MyIT roadmaps Accountable for stakeholder management both of internal customers and service providers, and ensuring their needs are met. Ensure requirements for MyIT enhancements are clear, documented and agreed with partners. Assign priority of MyIT enhancements. Accountable for management of outsourced service provider who manage MyIT on behalf of UKPN. Accountable for continuous improvement and ensuring MyIT provides an appropriate capability to ensure that UKPN IS meets its customer satisfaction targets Accountable for ensuring that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, Configuration Management) Accountable for the CMDB as the escalation point for any issues related to the Configuration Management process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE TEAM Ensure service performance is understood and action plans are in place to improve Identify improvements to maximise internal customer satisfaction Produce reports for IS operations and the CIO Schedule and chair service meetings with 3rd party suppliers Accountable for ITSM processes and that they are cohesive Oversight of internal and external service providers Liaise with all levels of support and assist in managerial and technical requirements for new projects Manage ITSM tooling for UKPN Qualifications Bachelor's degree in Computer Science or related field ServiceNow System Administrator Certification (CSA) desirable - with hands-on experience. An in depth, operational knowledge of the ITIL framework, ideally qualified to Practitioner level 5 years' experience working in a large IT environment Skilled in coaching people to build their capability and confidence in advising departments to deal with a range of information technology related issues Experience dealing with demanding and complex requests Experience with Service Management and Supplier Management An ability to drive excellence and quality in all aspects of their areas of responsibility, identifying and embracing best practice Confident operating and managing in an environment of change Strong customer focus - demonstrating a thorough understanding of the customer need. Strong experience of understanding complex business processes and identify opportunities for improvement Health & Safety Responsibilities Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment. Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied. If in doubt ask! We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office creating a global technology hub within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the Front Office support. Your technical knowledge should cover Scripting within SQL and Unix as well as supporting applications with Jira and Service Now. Skills: Extensive experience supporting Capital Markets and FX trading technology Knowledge working with Murex or WSS FX. Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first generation of this strategic transformation You will be working very closely with the new IT Senior Manager and CIO with influence on the direction of the business moving to a smaller team with a big international footprint Joining at a key time in technology investment, onboarding new applications and decommissioning Legacy technology Hybrid working within a City of London Office Diverse international work culture Drop me a call to learn more!
May 03, 2024
Full time
Senior Application Support Analyst - is required for a major international banking group supporting Front to Back Office within Capital Markets and Foreign Exchange. This will be a permanent position paying up to £80,000 per annum The business is currently undergoing a strategic transformation in the London office creating a global technology hub within the Bank. You will be joining as part of the first generation of strategic hires to assist in managing the business-critical FX applications, FX Cash as well as FX options and eFX for EMEA. The Role: You should come from a career background in supporting Capital Markets business applications with extensive knowledge of capital markets trading systems covering ideally FX. To be successful you will have experience within Murex within banking and have been involved working closely with 3rd party vendors as well as technical teams within a financial services environment as well as the Front Office support. Your technical knowledge should cover Scripting within SQL and Unix as well as supporting applications with Jira and Service Now. Skills: Extensive experience supporting Capital Markets and FX trading technology Knowledge working with Murex or WSS FX. Scripting in SQL and on Unix Systems Knowledgeable across the FX stream of Capital markets end to end Excellent customer facing and communication skills ITIL certified Why this is a great vacancy: The business are developing the London office into a technology hub, you will be joining as the first generation of this strategic transformation You will be working very closely with the new IT Senior Manager and CIO with influence on the direction of the business moving to a smaller team with a big international footprint Joining at a key time in technology investment, onboarding new applications and decommissioning Legacy technology Hybrid working within a City of London Office Diverse international work culture Drop me a call to learn more!
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
May 03, 2024
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
As a Talent Acquisition Business Partner, you will be sourcing and attracting talent internally and externally, whilst providing a seamless candidate experience. This position reports to the Head of Talent, working hand-in-hand with the Human Resources Team and Hiring Managers across all our divisions and brands. Your number one priority will be creating robust pipelines of "ready now" and "future" talent for the group as well as managing the end-to-end recruitment of roles. Accountabilities Recruiting top technology talent Delivering a timely and responsive end-to-end recruitment process for the European market: creating hire briefs and job specs with managers for specialist IT and commercial roles; sourcing; benchmarking, interviewing, making offers; onboarding. Managing Applicant Tracking System and building candidate pipelines and talent pools Working closely with the Head of TA to identify and improve hiring processes Being a trusted advisor to your Hiring Managers, understanding business objectives and developing strategies to deliver on hiring goals Utilising best in class sourcing methods to target a diverse range of talent Assessing capabilities and managing the evaluation process and hiring decisions, always ensuring a positive candidate experience Providing regular data analysis and vacancy reporting to internal stakeholders Required profile Skills& Experience Must have experience of recruiting technical roles across Europe Full life cycle in-house or agency recruiter experience within an international technology company Demonstrate a proven track record of sourcing and recruiting tech talent (Developers, Testers, Application Support Consultants, Analysts, Software Consultants, Project Managers etc.) Results-focused and understand the challenges that come with recruiting talent in a demanding, fast-paced market and have innovative ways of capturing passive talent Confident and collaborative with strong delivery skills Excellent written and verbal communication skills and effective influencing skills Agile in your approach and able to manage multiple projects and requests Positive "can do" attitude Detailed orientated to ensure high standards are met or exceeded Fluent French, Polish or Portuguese language would be a bonus What's in it for you? Work in an international environment A dynamic and collaborative Team When you join SOFYNE, you will get access to our employee benefits package that aims to set you up for success: pension, healthcare, soft drinks, lunch / food allowance and an office with a beautiful view right in the heart of London. About us SOFYNE Active Technology has been integrating and deploying MES, LES and PLM solutions since 2005. We support and advise more than 30 major industrial accounts in their innovation and digital 4.0 transformation projects With offices in London, Paris, Lyon, Geneva, Krakow and Porto, we cover the audit, integration, evolution, application maintenance, support and change management needs of our customers. Our approach is built around the framework and capabilities of a large company with the heart and soul of a small business, fostering high quality and performance services, agile development and added value for our clients, in the automotive, energy, aerospace and defense, consumer products and luxury sectors. What makes us special: Complex projects of international scope, more than 31,000 project days per year 1,800 hours of training in 2023 3 team building activities per year Career opportunities in expertise or management A dynamic, collaborative, and multicultural environment where our specialists enjoy working and sharing SOFYNE is a talent maker! No job offers? Be spontaneous! Sofyne is always looking for talented people, do not hesitate to apply!
May 03, 2024
Full time
As a Talent Acquisition Business Partner, you will be sourcing and attracting talent internally and externally, whilst providing a seamless candidate experience. This position reports to the Head of Talent, working hand-in-hand with the Human Resources Team and Hiring Managers across all our divisions and brands. Your number one priority will be creating robust pipelines of "ready now" and "future" talent for the group as well as managing the end-to-end recruitment of roles. Accountabilities Recruiting top technology talent Delivering a timely and responsive end-to-end recruitment process for the European market: creating hire briefs and job specs with managers for specialist IT and commercial roles; sourcing; benchmarking, interviewing, making offers; onboarding. Managing Applicant Tracking System and building candidate pipelines and talent pools Working closely with the Head of TA to identify and improve hiring processes Being a trusted advisor to your Hiring Managers, understanding business objectives and developing strategies to deliver on hiring goals Utilising best in class sourcing methods to target a diverse range of talent Assessing capabilities and managing the evaluation process and hiring decisions, always ensuring a positive candidate experience Providing regular data analysis and vacancy reporting to internal stakeholders Required profile Skills& Experience Must have experience of recruiting technical roles across Europe Full life cycle in-house or agency recruiter experience within an international technology company Demonstrate a proven track record of sourcing and recruiting tech talent (Developers, Testers, Application Support Consultants, Analysts, Software Consultants, Project Managers etc.) Results-focused and understand the challenges that come with recruiting talent in a demanding, fast-paced market and have innovative ways of capturing passive talent Confident and collaborative with strong delivery skills Excellent written and verbal communication skills and effective influencing skills Agile in your approach and able to manage multiple projects and requests Positive "can do" attitude Detailed orientated to ensure high standards are met or exceeded Fluent French, Polish or Portuguese language would be a bonus What's in it for you? Work in an international environment A dynamic and collaborative Team When you join SOFYNE, you will get access to our employee benefits package that aims to set you up for success: pension, healthcare, soft drinks, lunch / food allowance and an office with a beautiful view right in the heart of London. About us SOFYNE Active Technology has been integrating and deploying MES, LES and PLM solutions since 2005. We support and advise more than 30 major industrial accounts in their innovation and digital 4.0 transformation projects With offices in London, Paris, Lyon, Geneva, Krakow and Porto, we cover the audit, integration, evolution, application maintenance, support and change management needs of our customers. Our approach is built around the framework and capabilities of a large company with the heart and soul of a small business, fostering high quality and performance services, agile development and added value for our clients, in the automotive, energy, aerospace and defense, consumer products and luxury sectors. What makes us special: Complex projects of international scope, more than 31,000 project days per year 1,800 hours of training in 2023 3 team building activities per year Career opportunities in expertise or management A dynamic, collaborative, and multicultural environment where our specialists enjoy working and sharing SOFYNE is a talent maker! No job offers? Be spontaneous! Sofyne is always looking for talented people, do not hesitate to apply!
Junior Administration Assistant Full Time, Permanent Melksham - Office Based 24,000pa Are you a self-motivated, organised individual? Are you eager to learn and want career progression? If so, this might be the role for you! Our client is looking for a Pricing Analyst to join their busy team on a full-time permanent basis, due to continued growth. You will be working in their new offices based in Melksham, with regular communication with their national team. Duties: Preparing quotations Liaising with suppliers to provide costs Communicating with internal senior sales staff to discuss pricing strategy Assisting in other departments such as, order processing, contract renewals and general administration Travelling to customer sites Providing excellent customer service Similar experience would be an advantage however full training will be provided; We would like to hear from you, if you are eager to learn, have fantastic attention to detail are numerical and are interested in building a career. Skills and Experience: Excellent literacy and numeracy skills Good written and verbal communication skills Strong knowledge of Microsoft products (Word, Excel, Outlook) Able to follow processes Driving licence Hours: Monday - Friday, 9:00 am - 5:30 pm CMD Recruitment acts as an employment agency for permanent recruitment and employment businesses for the supply of temporary workers. CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this, unfortunately, means that you have been unsuccessful. Please apply for future roles that we advertise.
May 03, 2024
Full time
Junior Administration Assistant Full Time, Permanent Melksham - Office Based 24,000pa Are you a self-motivated, organised individual? Are you eager to learn and want career progression? If so, this might be the role for you! Our client is looking for a Pricing Analyst to join their busy team on a full-time permanent basis, due to continued growth. You will be working in their new offices based in Melksham, with regular communication with their national team. Duties: Preparing quotations Liaising with suppliers to provide costs Communicating with internal senior sales staff to discuss pricing strategy Assisting in other departments such as, order processing, contract renewals and general administration Travelling to customer sites Providing excellent customer service Similar experience would be an advantage however full training will be provided; We would like to hear from you, if you are eager to learn, have fantastic attention to detail are numerical and are interested in building a career. Skills and Experience: Excellent literacy and numeracy skills Good written and verbal communication skills Strong knowledge of Microsoft products (Word, Excel, Outlook) Able to follow processes Driving licence Hours: Monday - Friday, 9:00 am - 5:30 pm CMD Recruitment acts as an employment agency for permanent recruitment and employment businesses for the supply of temporary workers. CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this, unfortunately, means that you have been unsuccessful. Please apply for future roles that we advertise.
Due to continued growth, Banham is seeking a CX Insights Manager to lead on leveraging data for transformative business strategies. Are you passionate about the power of data to drive sales growth and enhance customer experiences? Join our dynamic team and collaborate with cross-functional teams to translate insights into actionable recommendations that propel our business forward! Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? Being an experienced CX Insights Manager will evidence your: Past experience as a Data Analyst or Business Analyst. Proficiency in SQL, Excel, and data visualization tools. Strong analytical skills with attention to detail and accuracy. Experience with statistical analysis and predictive modelling techniques. Excellent communication skills for presenting complex data insights. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of CRM systems and marketing automation platforms is a plus. Educated to a degree level in Statistics, Mathematics, Economics, Computer Science, or related field. Key Responsibilities: Customer Service Insights: Analyse customer feedback and complaints to create actionable strategies, report monthly on Trustpilot, NPS/CSAT metrics for improvement, and track telephony performance and customer contracts for optimal service Customer Insight: Act as the guardian of CACI customer data and target customer strategy, and provide monthly reporting of customer numbers with relevant insights. Analyse contract trends for acquisition and retention. Validate and support business cases with customer assumptions. Sales: Analyse sales data to identify trends, patterns, and growth opportunities with conduct in-depth analysis of customer behaviours and purchasing pattern Develop dashboards and reports for tracking KPIs related to sales and marketing. Perform A/B testing and experiments to optimise marketing campaigns alongside. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
May 03, 2024
Full time
Due to continued growth, Banham is seeking a CX Insights Manager to lead on leveraging data for transformative business strategies. Are you passionate about the power of data to drive sales growth and enhance customer experiences? Join our dynamic team and collaborate with cross-functional teams to translate insights into actionable recommendations that propel our business forward! Who are we? Banham is a family-owned; family-run business that has been providing security solutions since 1926. We operate throughout the Southeast of England offering a comprehensive service on all aspects of physical and electronic security.? Most important, however, are the people who make up Banham. Our dedicated employees live and breathe collaboration; they inspire and learn from each other while upholding our five core values: Family, Pride, Trust, Leadership, and Making a Difference Employees who began their Banham careers as trainees now head up our key departments, and we are proud to foster a working environment that encourages staff to stay with us for many years. What can you bring to Banham? Being an experienced CX Insights Manager will evidence your: Past experience as a Data Analyst or Business Analyst. Proficiency in SQL, Excel, and data visualization tools. Strong analytical skills with attention to detail and accuracy. Experience with statistical analysis and predictive modelling techniques. Excellent communication skills for presenting complex data insights. Ability to work independently and collaboratively in a fast-paced environment. Knowledge of CRM systems and marketing automation platforms is a plus. Educated to a degree level in Statistics, Mathematics, Economics, Computer Science, or related field. Key Responsibilities: Customer Service Insights: Analyse customer feedback and complaints to create actionable strategies, report monthly on Trustpilot, NPS/CSAT metrics for improvement, and track telephony performance and customer contracts for optimal service Customer Insight: Act as the guardian of CACI customer data and target customer strategy, and provide monthly reporting of customer numbers with relevant insights. Analyse contract trends for acquisition and retention. Validate and support business cases with customer assumptions. Sales: Analyse sales data to identify trends, patterns, and growth opportunities with conduct in-depth analysis of customer behaviours and purchasing pattern Develop dashboards and reports for tracking KPIs related to sales and marketing. Perform A/B testing and experiments to optimise marketing campaigns alongside. What will you get in return? You will be entitled to a highly competitive salary and a great range of benefits including: An employee assistance program (EAP). EAP gives our employees access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit also extends to your family (available from the first day of employment) Hybrid working for non-field associated roles (3 days working from the office, 2 days working from home) Personal Accident Insurance Scheme - Accidents at work and outside of work are both covered, including personal attacks and sport-related injuries Subsidised Private Medical Cover after 12 months of service Auto-enrolment into our pension scheme Annual season ticket loan & Banham interest-free loan Cycle to work & Tech scheme Training and development opportunities (including day releases for studies) Company equipment tailored to your role (laptop, mobile, additional screens, company van) Up to 50% off Banham products Quarterly Social Events including Summer Party and an Annual Christmas Event Employee recognition rewards and moments of magic prizes Recruitment referral bonus scheme earning up to £500 per successful referral (T&Cs apply) Enhanced Sick Pay for absence related to COVID-19 Charity events throughout the year - Banham is proud to be working with The Royal Marsden Cancer Charity and sponsoring The Banham Marsden March since 2010 over £13 million has been raised to make a difference for patients across the UK and the world for The Royal Marsden. Banham is an equal opportunities employer providing employment to its team members and applicants without regard for their sex, gender, race, national origin, religion, age, sexual orientation, disability, or any other category protected by law. We welcome diversity and provide equal opportunities to applicants, based on experience, talent, and qualification for the job.
Pricing Analyst Salary: 35,000 - 40,000 Based in Hammersmith Hybrid working - 1 day in office / 4 days working from home A global technology company based in Hammersmith are looking for a Pricing Analyst to join their European headquarters based in Hammersmith. You will be responsible for preparing pricing proposals/contracts that involve research and analysis of a variety of factors. Core Key Responsibilities: Liaise with the account management team to understand and respond to business opportunities as well as begin initial negotiations on proposal terms Support account managers in responding promptly to requests for pricing and pricing-related information and advice Carry out competitor pricing profiles and collect, collate, and analyse economic and competitor activity and pricing data and information for use in the preparation of price lists Research and analyse historical data in order to develop cost/pricing models If international pricing, conduct bench marking exercises, which compare competitor-pricing levels, and to use that information to ensure pricing policies are competitive and profitable Core Key Skills: Degree in Accounting, Finance, or Business is preferred 1-2 years Pricing Analyst experience Demonstrated experience in analysing financial analysis advantageous Understanding of pricing management concepts with proven ability to assess risks, benefits, and alternatives carefully and logically Ability to learn and understand competitive marketplace and evaluate its data Knowledge of principles, theories, and concepts in proposal price development Strong proficiency in Microsoft Excel, Access, Outlook email, Word European Language advantageous Benefits: 22 days holiday Medical PHI Pension Scheme - 5% employer, 3% employee Life Insurance - x 3 Hybrid working - 1 day in the office , 4 days working from home Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 03, 2024
Full time
Pricing Analyst Salary: 35,000 - 40,000 Based in Hammersmith Hybrid working - 1 day in office / 4 days working from home A global technology company based in Hammersmith are looking for a Pricing Analyst to join their European headquarters based in Hammersmith. You will be responsible for preparing pricing proposals/contracts that involve research and analysis of a variety of factors. Core Key Responsibilities: Liaise with the account management team to understand and respond to business opportunities as well as begin initial negotiations on proposal terms Support account managers in responding promptly to requests for pricing and pricing-related information and advice Carry out competitor pricing profiles and collect, collate, and analyse economic and competitor activity and pricing data and information for use in the preparation of price lists Research and analyse historical data in order to develop cost/pricing models If international pricing, conduct bench marking exercises, which compare competitor-pricing levels, and to use that information to ensure pricing policies are competitive and profitable Core Key Skills: Degree in Accounting, Finance, or Business is preferred 1-2 years Pricing Analyst experience Demonstrated experience in analysing financial analysis advantageous Understanding of pricing management concepts with proven ability to assess risks, benefits, and alternatives carefully and logically Ability to learn and understand competitive marketplace and evaluate its data Knowledge of principles, theories, and concepts in proposal price development Strong proficiency in Microsoft Excel, Access, Outlook email, Word European Language advantageous Benefits: 22 days holiday Medical PHI Pension Scheme - 5% employer, 3% employee Life Insurance - x 3 Hybrid working - 1 day in the office , 4 days working from home Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.