Our client is looking for an experienced Dutch speaking Senior Administrator to join their team on a permanent contract. Within this role you will be providing a wide range of administrative tasks and supporting a busy team. This position is office based with a start date as soon as possible. Your responsibilities will include: Providing secretarial and administrative support to the management team, including diary management, preparing meetings, making reports, minute taking and handling any external and internal communications. Being the main point of contact for staff members and clients, always ensuring smooth communication Ensuring all materials are accurate and are documented efficiently and correctly on the database Maintaining and updating all project files and project documents About you: In order to succeed in this role as a Dutch speaking Senior Administrator you will have a solid administration background and be a self-motivated, dynamic and able to take initiative in order to achieve the end-result in this rewarding role. This vacancy would be suitable for a professional and dedicated Dutch speaker who sought to develop their career within a respected organisation where you really can add value into your role as well as making a difference to the environment. Profile: Required to be fluent in Dutch and English, both written and spoken Previous experience as an Office Manager, Administrator, Administration Coordinator, Senior Administrator or Team Assistant Proven experience of working in administrative role or similar Strong prioritisation and multitasking skills and excellent attention to detail Exceptional communication, organisational and time management skills Switched-on and able to work well in a fast-paced environment Available to start ASAP To apply, please send your CV in English and in Word format to Valentina. languagematters is acting as an employment business in relation to this vacancy.
May 04, 2024
Full time
Our client is looking for an experienced Dutch speaking Senior Administrator to join their team on a permanent contract. Within this role you will be providing a wide range of administrative tasks and supporting a busy team. This position is office based with a start date as soon as possible. Your responsibilities will include: Providing secretarial and administrative support to the management team, including diary management, preparing meetings, making reports, minute taking and handling any external and internal communications. Being the main point of contact for staff members and clients, always ensuring smooth communication Ensuring all materials are accurate and are documented efficiently and correctly on the database Maintaining and updating all project files and project documents About you: In order to succeed in this role as a Dutch speaking Senior Administrator you will have a solid administration background and be a self-motivated, dynamic and able to take initiative in order to achieve the end-result in this rewarding role. This vacancy would be suitable for a professional and dedicated Dutch speaker who sought to develop their career within a respected organisation where you really can add value into your role as well as making a difference to the environment. Profile: Required to be fluent in Dutch and English, both written and spoken Previous experience as an Office Manager, Administrator, Administration Coordinator, Senior Administrator or Team Assistant Proven experience of working in administrative role or similar Strong prioritisation and multitasking skills and excellent attention to detail Exceptional communication, organisational and time management skills Switched-on and able to work well in a fast-paced environment Available to start ASAP To apply, please send your CV in English and in Word format to Valentina. languagematters is acting as an employment business in relation to this vacancy.
Project Support Officer - Metropolitan Police -12 Month Interim Contract - Full Time - £180 - £200 Per day, Umbrella, inside IR35 Reed Talent Solutions are working with the Metropolitan Police, who are looking for a Project Support Officer to support the Project Manager within the Forensic Services team. The ideal candidate will be an experienced Project Support Officer with current SC or CTC clearance and will understanding of RAID strategies and the Agile methodology. We are looking for a proactive and highly organised Project Support Officer to join our team. This role is crucial in providing administrative support to project managers within Forensic Services, ensuring the smooth delivery of a wide range of projects. The ideal candidate will be adept at managing multiple projects, maintaining documentation, and facilitating effective communication across teams. Day to Day of the role: Manage and maintain project management documentation for several projects simultaneously. Organise change governance meetings, circulate papers, produce minutes, and track decisions and actions. Contribute to the design of portfolio trackers, dashboards, and process diagrams, including data analysis. Maintain control documentation, such as logs and trackers, ensuring regular updates. Uphold the file management system to meet Information Management Standards. Support the facilitation of workshops and assist in the development of key artefacts. Disseminate information and communications to staff and key stakeholders. Establish and maintain effective working relationships within Forensic Services and with external stakeholders. Undertake additional administrative support tasks as directed by line management. Required Skills & Qualifications: Excellent communication skills, both verbal and written. Attention to detail and the ability to present complex information clearly. Initiative, drive, and motivation to deliver quality service. Efficient time management and resource allocation. Strong IT skills, particularly in Microsoft Office suite. Ability to work flexibly and reprioritise tasks as needed. Experience in taking effective minutes and supporting decision-making processes. Experience in a process-driven environment and adherence to governance. Desirable Experience & Knowledge: Understanding of Project Support, Agile, RAID, Programme and/or Project management. Experience liaising with senior stakeholders. Meeting and Minute taking experience within a business support or administrative role Experience in a challenging, change-driven environment. Experience in policing and/or security is advantageous. To apply for the Project Support Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
May 04, 2024
Full time
Project Support Officer - Metropolitan Police -12 Month Interim Contract - Full Time - £180 - £200 Per day, Umbrella, inside IR35 Reed Talent Solutions are working with the Metropolitan Police, who are looking for a Project Support Officer to support the Project Manager within the Forensic Services team. The ideal candidate will be an experienced Project Support Officer with current SC or CTC clearance and will understanding of RAID strategies and the Agile methodology. We are looking for a proactive and highly organised Project Support Officer to join our team. This role is crucial in providing administrative support to project managers within Forensic Services, ensuring the smooth delivery of a wide range of projects. The ideal candidate will be adept at managing multiple projects, maintaining documentation, and facilitating effective communication across teams. Day to Day of the role: Manage and maintain project management documentation for several projects simultaneously. Organise change governance meetings, circulate papers, produce minutes, and track decisions and actions. Contribute to the design of portfolio trackers, dashboards, and process diagrams, including data analysis. Maintain control documentation, such as logs and trackers, ensuring regular updates. Uphold the file management system to meet Information Management Standards. Support the facilitation of workshops and assist in the development of key artefacts. Disseminate information and communications to staff and key stakeholders. Establish and maintain effective working relationships within Forensic Services and with external stakeholders. Undertake additional administrative support tasks as directed by line management. Required Skills & Qualifications: Excellent communication skills, both verbal and written. Attention to detail and the ability to present complex information clearly. Initiative, drive, and motivation to deliver quality service. Efficient time management and resource allocation. Strong IT skills, particularly in Microsoft Office suite. Ability to work flexibly and reprioritise tasks as needed. Experience in taking effective minutes and supporting decision-making processes. Experience in a process-driven environment and adherence to governance. Desirable Experience & Knowledge: Understanding of Project Support, Agile, RAID, Programme and/or Project management. Experience liaising with senior stakeholders. Meeting and Minute taking experience within a business support or administrative role Experience in a challenging, change-driven environment. Experience in policing and/or security is advantageous. To apply for the Project Support Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Change Recruitment are delighted to be working with an London based corporate broker with a satellite office based in Weston-super-Mare. Working in a small specialist team you will take on the role of a Client Administrator, supporting a portfolio of clients with corporate health insurance. You will achieve this by providing excellent administrative support to field based Consultants and Senior Managers.Duties for this role include: Assisting consultants with the preparation of documentation relating to renewals of company health insurance policies, including quotations and proposals Management of admin relating to company health insurance policies including usage of external insurer portals. Ensure all necessary correspondence is dealt with in an efficient and timely manner Liaise with clients and healthcare providers on queries Production of reports in preparation and following up of business/client approaches Carry out any special ad-hoc projects as agreed by the Head of Department Visit insurers and clients alongside Consultants and Senior Managers as appropriate, to maintain relationships and keep up to date with product knowledge and client requirements respectively This role offers an opportunity to join a market leading business that offers excellent career opportunities and benefits.The salary on offer is up to £28k, 25 days holiday plus banks, pension, health insurance, income protection insurance, life insurance and a cash plan benefits package. Hybrid working is also offered, 2 days in the office (Weston-super-Mare) and 3 days working from home. There is also the opportunity for corporate meet ups in London.Change Recruitment Services Limited provides services as an Agency and an Employment Business and is committed to equal opportunities for all candidates.
May 04, 2024
Full time
Change Recruitment are delighted to be working with an London based corporate broker with a satellite office based in Weston-super-Mare. Working in a small specialist team you will take on the role of a Client Administrator, supporting a portfolio of clients with corporate health insurance. You will achieve this by providing excellent administrative support to field based Consultants and Senior Managers.Duties for this role include: Assisting consultants with the preparation of documentation relating to renewals of company health insurance policies, including quotations and proposals Management of admin relating to company health insurance policies including usage of external insurer portals. Ensure all necessary correspondence is dealt with in an efficient and timely manner Liaise with clients and healthcare providers on queries Production of reports in preparation and following up of business/client approaches Carry out any special ad-hoc projects as agreed by the Head of Department Visit insurers and clients alongside Consultants and Senior Managers as appropriate, to maintain relationships and keep up to date with product knowledge and client requirements respectively This role offers an opportunity to join a market leading business that offers excellent career opportunities and benefits.The salary on offer is up to £28k, 25 days holiday plus banks, pension, health insurance, income protection insurance, life insurance and a cash plan benefits package. Hybrid working is also offered, 2 days in the office (Weston-super-Mare) and 3 days working from home. There is also the opportunity for corporate meet ups in London.Change Recruitment Services Limited provides services as an Agency and an Employment Business and is committed to equal opportunities for all candidates.
About Us K & C Group Ltd are a privately owned company established in 1990 with headquartered in St Asaph, North Wales. Over the years we have grown to become one the leading construction companies in Wales and the Northwest with numerous, prestigious industry awards. Providing a level of quality building services including new homes, extra care facilities, offices and light industrial units that exceed expectations, we have an enviable reputation which is key to our continued expansion and success. Job Description: As an experienced Quantity Surveyor or Senior Quantity Surveyor you will have the drive and proactive approach to undertake commercial duties on a diverse range of projects. Reporting directly into the Group Commercial Manager, you will be a pivotal figure in the project team offering commercial advice to our Technical and Construction departments. Employee Benefits: A very competitive salary Generous car allowance Life Insurance Permanent contract Sites based in both North Wales and North West England Opportunity to partake in company social events Company pension Private medical insurance Referral programme Bonus scheme Duties: Prepare procurement schedules noting key dates. Prepare financial reports such as CVRs, forecast final costs and cash flow for review with Group Commercial Manager. Identify project risk and take a proactive role in the management of such. Re-measure main contract and subcontract works. Manage subcontracts accounts from quotation to final account. Identify changes/variations, ensure relevant instructions are processed and valued accordingly. Attend and take an active role in meetings as required. Prepare, submit and agree main contract final account as soon as possible after completion of the works. Ensure key contractual mechanisms are followed and notices/certification are administered timely. In conjunction with Contracts Manager and Site Manager monitor progress of the project for efficiency, waste, performance and careful expenditure. Mentor junior members of the Commercial Team. Desirable Skills And Experience: To be considered for this Quantity Surveyor or Senior Quantity Surveyor role you should have the following experience, skills, and attributes: Proven experience of at least 3 years as a Quantity Surveyor or Senior Quantity Surveyor within the construction or property development industry Hold a relevant industry qualifications (Level 4 or higher) Strong people management and relationship building skills Excellent communication and organisation skills Highly proficient in using all Microsoft packages Excellent written/numerical skills with a high attention to detail Excellent time management skills Full UK driving licence NO AGENCIES JBRP1_UKTJ
May 04, 2024
Full time
About Us K & C Group Ltd are a privately owned company established in 1990 with headquartered in St Asaph, North Wales. Over the years we have grown to become one the leading construction companies in Wales and the Northwest with numerous, prestigious industry awards. Providing a level of quality building services including new homes, extra care facilities, offices and light industrial units that exceed expectations, we have an enviable reputation which is key to our continued expansion and success. Job Description: As an experienced Quantity Surveyor or Senior Quantity Surveyor you will have the drive and proactive approach to undertake commercial duties on a diverse range of projects. Reporting directly into the Group Commercial Manager, you will be a pivotal figure in the project team offering commercial advice to our Technical and Construction departments. Employee Benefits: A very competitive salary Generous car allowance Life Insurance Permanent contract Sites based in both North Wales and North West England Opportunity to partake in company social events Company pension Private medical insurance Referral programme Bonus scheme Duties: Prepare procurement schedules noting key dates. Prepare financial reports such as CVRs, forecast final costs and cash flow for review with Group Commercial Manager. Identify project risk and take a proactive role in the management of such. Re-measure main contract and subcontract works. Manage subcontracts accounts from quotation to final account. Identify changes/variations, ensure relevant instructions are processed and valued accordingly. Attend and take an active role in meetings as required. Prepare, submit and agree main contract final account as soon as possible after completion of the works. Ensure key contractual mechanisms are followed and notices/certification are administered timely. In conjunction with Contracts Manager and Site Manager monitor progress of the project for efficiency, waste, performance and careful expenditure. Mentor junior members of the Commercial Team. Desirable Skills And Experience: To be considered for this Quantity Surveyor or Senior Quantity Surveyor role you should have the following experience, skills, and attributes: Proven experience of at least 3 years as a Quantity Surveyor or Senior Quantity Surveyor within the construction or property development industry Hold a relevant industry qualifications (Level 4 or higher) Strong people management and relationship building skills Excellent communication and organisation skills Highly proficient in using all Microsoft packages Excellent written/numerical skills with a high attention to detail Excellent time management skills Full UK driving licence NO AGENCIES JBRP1_UKTJ
Job Title: Trainee Office Assistant Location: London PURPOSE OF ROLE To support the Administration/Reception/Secretarial team with post room activities, scanning, filing, off site storage, kitchen checks including maintaining coffee machines, meeting room set ups and general day to day admin duties required. MAIN RESPONSIBILITIES Cover post activities when needed. Open all post and sort accordingly; distribute (by rota) Cover scanning duties when needed. Undertake printing of letters, accounts, presentation packs as required Undertake photocopying, laminating documentsand binding of reports Assist with Reception Cover to field telephone calls and take messages, arrange couriers assist with refreshments etc, as required. Assist with retrieving files to and from storage when needed. Undertaking specific tasks as requested by the Office Supervisor or Senior Office Manager with property matters as required. Assist arranging refreshments for meetings and events as necessary. Assist admin team with Landlord issues and Contractors on site Assist with preparing disbursement documents (T10 Forms) relating to invoices required by Milton Keynes Accounts Department. Assisting with AML New client set ups on CCH and I-Manage Assisting with photocopier faults & toners - All Floors Assisting with Confidential Waste control - All Floors De-Scaling of Kitchen equipment Ad hoc tasks, as required QUALIFICATION AND SKILLS REQUIRED Good People skills Good communication skills Good telephone manner Keyboards skills IT literate (Word, Excel, Outlook) Accuracy and attention to detail Flexibility and able to multitask Organisation Enthusiastic/willing to learn Experience with food handling and hospitality WHATS IN IT FOR YOU? Genuine work life balance. Accredited Investor in People. New and improved programme for Succession planning and supportive management structure to help you realise your potential. Up to 33 days holiday including bank holidays, plus the opportunity to buy up to 5 days. Competitive salary. Amazing employee referral scheme, paying up to £4000 for a successful referral. Paid CSR time. Car lease scheme. And more!
May 04, 2024
Full time
Job Title: Trainee Office Assistant Location: London PURPOSE OF ROLE To support the Administration/Reception/Secretarial team with post room activities, scanning, filing, off site storage, kitchen checks including maintaining coffee machines, meeting room set ups and general day to day admin duties required. MAIN RESPONSIBILITIES Cover post activities when needed. Open all post and sort accordingly; distribute (by rota) Cover scanning duties when needed. Undertake printing of letters, accounts, presentation packs as required Undertake photocopying, laminating documentsand binding of reports Assist with Reception Cover to field telephone calls and take messages, arrange couriers assist with refreshments etc, as required. Assist with retrieving files to and from storage when needed. Undertaking specific tasks as requested by the Office Supervisor or Senior Office Manager with property matters as required. Assist arranging refreshments for meetings and events as necessary. Assist admin team with Landlord issues and Contractors on site Assist with preparing disbursement documents (T10 Forms) relating to invoices required by Milton Keynes Accounts Department. Assisting with AML New client set ups on CCH and I-Manage Assisting with photocopier faults & toners - All Floors Assisting with Confidential Waste control - All Floors De-Scaling of Kitchen equipment Ad hoc tasks, as required QUALIFICATION AND SKILLS REQUIRED Good People skills Good communication skills Good telephone manner Keyboards skills IT literate (Word, Excel, Outlook) Accuracy and attention to detail Flexibility and able to multitask Organisation Enthusiastic/willing to learn Experience with food handling and hospitality WHATS IN IT FOR YOU? Genuine work life balance. Accredited Investor in People. New and improved programme for Succession planning and supportive management structure to help you realise your potential. Up to 33 days holiday including bank holidays, plus the opportunity to buy up to 5 days. Competitive salary. Amazing employee referral scheme, paying up to £4000 for a successful referral. Paid CSR time. Car lease scheme. And more!
Tate Recruitment are delighted to be working alongside an established local authority business location on Hertford. We are currently recruiting for a Support Officer to assist within the School Appeals department. Support Officer- School Appeals £11.98 per hour Full time Hertford / Hybrid working 3 months Main Areas of Responsibility as a Support Officer Prepare letters and documentation according to local procedures and statutory/ legal requirements Update and manage computer databases and spreadsheets Provide reports and assist in compiling information such as statutory returns, manage and track expenditure Provide support to Senior Officers and Managers dealing with confidential and sensitive matters Answer telephone calls and provide information as a first point of contact General administrative duties including note and minute taking, filing, faxing, scanning and photocopying and deal with all general matters including cash handling, correspondence, invoices and timesheets Manage team commitments avoiding scheduling conflicts and arrange meetings and training courses, venues, agendas Person Specification You will be a competent administrator with experience of using Microsoft Office Confident to be the first point of contact for Managers Possess excellent customer care skills Experience in taking minutes is desirable You will be self-motivated, professional, and approachable providing excellent team support You must be willing to undertake a variety of administrative tasks Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
May 04, 2024
Full time
Tate Recruitment are delighted to be working alongside an established local authority business location on Hertford. We are currently recruiting for a Support Officer to assist within the School Appeals department. Support Officer- School Appeals £11.98 per hour Full time Hertford / Hybrid working 3 months Main Areas of Responsibility as a Support Officer Prepare letters and documentation according to local procedures and statutory/ legal requirements Update and manage computer databases and spreadsheets Provide reports and assist in compiling information such as statutory returns, manage and track expenditure Provide support to Senior Officers and Managers dealing with confidential and sensitive matters Answer telephone calls and provide information as a first point of contact General administrative duties including note and minute taking, filing, faxing, scanning and photocopying and deal with all general matters including cash handling, correspondence, invoices and timesheets Manage team commitments avoiding scheduling conflicts and arrange meetings and training courses, venues, agendas Person Specification You will be a competent administrator with experience of using Microsoft Office Confident to be the first point of contact for Managers Possess excellent customer care skills Experience in taking minutes is desirable You will be self-motivated, professional, and approachable providing excellent team support You must be willing to undertake a variety of administrative tasks Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
The role: Senior Sales Administrator Location: Kettering - Office based Salary: £27,000 - £29,000pa Hours: Monday to Thursday 9am - 5.30pm and Friday 8.30am - 5pm. (37.5 hours per week) The professional services team at SF Recruitment are currently recruiting for a Senior Sales Administrator. Key resonsibilities Gain knowledge of the company's products, including the label products manufactured in-house. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. Plan and prioritise sales activities using the CRM system to its maximum capability. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). Process sales orders and raise purchase orders. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. Ensure stock levels are maintained for stock items. Assist the Systems team with preparing quotations. Help train new members of staff. Log non-conformances when appropriate and ensure a good customer outcome. Backup the sales office manager when they are not on site. The Candidate At least 3 years' experience in sales administration. Strong work ethic. Excellent verbal and written communication. A professional approach to dealing with customers. Ability to quickly learn about complex and technical / IT products. Ability to multi-task and work under pressure. Familiar with Microsoft office and a CRM system would be an advantage. Purchasing experience. Good spreadsheet skills. If this sounds like the perfect opportunity for you, I would love to hear from you.
May 04, 2024
Full time
The role: Senior Sales Administrator Location: Kettering - Office based Salary: £27,000 - £29,000pa Hours: Monday to Thursday 9am - 5.30pm and Friday 8.30am - 5pm. (37.5 hours per week) The professional services team at SF Recruitment are currently recruiting for a Senior Sales Administrator. Key resonsibilities Gain knowledge of the company's products, including the label products manufactured in-house. Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system. Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business. Plan and prioritise sales activities using the CRM system to its maximum capability. Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies). Process sales orders and raise purchase orders. Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing. Ensure stock levels are maintained for stock items. Assist the Systems team with preparing quotations. Help train new members of staff. Log non-conformances when appropriate and ensure a good customer outcome. Backup the sales office manager when they are not on site. The Candidate At least 3 years' experience in sales administration. Strong work ethic. Excellent verbal and written communication. A professional approach to dealing with customers. Ability to quickly learn about complex and technical / IT products. Ability to multi-task and work under pressure. Familiar with Microsoft office and a CRM system would be an advantage. Purchasing experience. Good spreadsheet skills. If this sounds like the perfect opportunity for you, I would love to hear from you.
Role - Office Manager Location - Maidenhead - Free Parking onsite, close to train station Permanent role - Part Time (3/4 days per week) or Full Time Hours - 8am-5pm or 8.30-5.30pm Monday to Friday (1 day homeworking for full time) My client, based in Maidenhead, are looking for an experienced office manager to join their busy team, you will be supporting 40/50 people in the office with the support of an administrator. Responsibilities: Meeting and greeting clients on arrival. Typing and sending letters and documents to clients. Helping with queries on the phone and via email. Manage incoming and outgoing post and deliveries. Managing client verifications and send engagement letters. Maintain stationery stock and general office operations. Liaising with contractors when required. Assist in preparation of seminars. Provide dictation support to the partners. Any other ad hoc tasks as and when required. Essential criteria: Experience as an Office Manager or Senior Administrator Excellent communication skills Highly organised Proactive Good time management The role comes with an excellent benefits package and 25 days holiday plus bank holidays. There is also a social committee who organise fun things to do, plus pizza days! If you meet the essential criteria for the role and would like to apply, please click on the apply now button below.
May 04, 2024
Full time
Role - Office Manager Location - Maidenhead - Free Parking onsite, close to train station Permanent role - Part Time (3/4 days per week) or Full Time Hours - 8am-5pm or 8.30-5.30pm Monday to Friday (1 day homeworking for full time) My client, based in Maidenhead, are looking for an experienced office manager to join their busy team, you will be supporting 40/50 people in the office with the support of an administrator. Responsibilities: Meeting and greeting clients on arrival. Typing and sending letters and documents to clients. Helping with queries on the phone and via email. Manage incoming and outgoing post and deliveries. Managing client verifications and send engagement letters. Maintain stationery stock and general office operations. Liaising with contractors when required. Assist in preparation of seminars. Provide dictation support to the partners. Any other ad hoc tasks as and when required. Essential criteria: Experience as an Office Manager or Senior Administrator Excellent communication skills Highly organised Proactive Good time management The role comes with an excellent benefits package and 25 days holiday plus bank holidays. There is also a social committee who organise fun things to do, plus pizza days! If you meet the essential criteria for the role and would like to apply, please click on the apply now button below.
YMCA Robin Hood Group are a not-for-profit organisation supporting vulnerable adults and children with the provision of residential care, supported housing as well as childcare, nurseries, health & wellbeing services and hospitality services across Nottinghamshire and East Riding. This is a wonderful opportunity to work within an organisation where the impact of your work can be felt everyday - not just by your colleagues but by the members of the public who access our services. If you are looking for purpose and meaning in your work, this is the perfect role for you. Our small but mighty Technology team is looking for a Head of Technology to continue to drive our transformation agenda. Being supported by a team of 3, you also have a suite of vendors that either administer or maintain the systems. In this newly created role of Group Head of Technology will be very hands-on, delivering projects of your own, in addition to leading and managing the team. You will work closely with other Service Managers to deliver stable technology operations and the implementation of new projects. This is a multi-site organisation, the ability to work from either Nottingham or Newark is a must. Working from home is possible but candidates should assume a minimum of 4 days per week on site either in our Nottingham city centre or Newark based offices. There may also be the requirement for you to travel to our other locations in Mansfield, Worksop, Goole and Selby but on an infrequent basis. Face to face support to our individual services is really important so we really value getting out and about to not only understand each service but build those relationships too. Key areas of Responsibilities Leadership Provide leadership and management of the Technology team. Be the internal consultant and subject matter expert on all technology matters, ensuring that the organisation takes advantage of industry best practice and emerging trends. Motivate and inspire direct reports, colleagues and fellow manager in the face of ever-changing business environment. Communicate complex technologies and processes in a clear and coherent way. Own and manage the organisation's technology roadmap and implementation plans. Operations Own the IT infrastructure. Create and manage all Technology related policies and procedures. Forecast, plan, schedule and monitor resources (& budgets) across all areas of responsibility to effectively manage and fulfil business needs and continuity of service. Have practical knowledge and experience of current and emerging trends e.g., agile project management practices, cloud platforms, automation, and leading digital technology services Manage the relationships and performance of technology suppliers and outsourced partners including negotiating licensing contracts and/or professional services with suppliers of all technology related services. Security & Compliance Ensure that the organisation is appropriately and proactively protected from an IT security / cyber security perspective both in relation to internal users and external threats. Develop and maintain the Major Incident, Disaster recovery and Business Continuity plan for IT and to implement measures designed to safeguard the organisation and its customers in the event of major incidents or disasters. Own and/or support technology related compliance e.g., PCI and/or other regulatory for all business units. As a member of our Senior Leadership Team, we are looking to see that you bring a demonstrable level of experience of leading transformation and change initiatives, ideally with a specialist background in IS, Data and Digital Leadership In your previous roles you will have gained experience of managing IT budgets and portfolios as well as team leadership, driving modernisation and innovation. Whether you have worked in the charity or not-for-profit sector before, it would be more advantageous if you have experience of working in a complex matrix organisation, delivering outcome-based projects and programmes. You will bring excellent interpersonal skills, be able to influence, build and maintain strong working relationships with a wide range of stakeholders in a collaborative and consultative way.
May 04, 2024
Full time
YMCA Robin Hood Group are a not-for-profit organisation supporting vulnerable adults and children with the provision of residential care, supported housing as well as childcare, nurseries, health & wellbeing services and hospitality services across Nottinghamshire and East Riding. This is a wonderful opportunity to work within an organisation where the impact of your work can be felt everyday - not just by your colleagues but by the members of the public who access our services. If you are looking for purpose and meaning in your work, this is the perfect role for you. Our small but mighty Technology team is looking for a Head of Technology to continue to drive our transformation agenda. Being supported by a team of 3, you also have a suite of vendors that either administer or maintain the systems. In this newly created role of Group Head of Technology will be very hands-on, delivering projects of your own, in addition to leading and managing the team. You will work closely with other Service Managers to deliver stable technology operations and the implementation of new projects. This is a multi-site organisation, the ability to work from either Nottingham or Newark is a must. Working from home is possible but candidates should assume a minimum of 4 days per week on site either in our Nottingham city centre or Newark based offices. There may also be the requirement for you to travel to our other locations in Mansfield, Worksop, Goole and Selby but on an infrequent basis. Face to face support to our individual services is really important so we really value getting out and about to not only understand each service but build those relationships too. Key areas of Responsibilities Leadership Provide leadership and management of the Technology team. Be the internal consultant and subject matter expert on all technology matters, ensuring that the organisation takes advantage of industry best practice and emerging trends. Motivate and inspire direct reports, colleagues and fellow manager in the face of ever-changing business environment. Communicate complex technologies and processes in a clear and coherent way. Own and manage the organisation's technology roadmap and implementation plans. Operations Own the IT infrastructure. Create and manage all Technology related policies and procedures. Forecast, plan, schedule and monitor resources (& budgets) across all areas of responsibility to effectively manage and fulfil business needs and continuity of service. Have practical knowledge and experience of current and emerging trends e.g., agile project management practices, cloud platforms, automation, and leading digital technology services Manage the relationships and performance of technology suppliers and outsourced partners including negotiating licensing contracts and/or professional services with suppliers of all technology related services. Security & Compliance Ensure that the organisation is appropriately and proactively protected from an IT security / cyber security perspective both in relation to internal users and external threats. Develop and maintain the Major Incident, Disaster recovery and Business Continuity plan for IT and to implement measures designed to safeguard the organisation and its customers in the event of major incidents or disasters. Own and/or support technology related compliance e.g., PCI and/or other regulatory for all business units. As a member of our Senior Leadership Team, we are looking to see that you bring a demonstrable level of experience of leading transformation and change initiatives, ideally with a specialist background in IS, Data and Digital Leadership In your previous roles you will have gained experience of managing IT budgets and portfolios as well as team leadership, driving modernisation and innovation. Whether you have worked in the charity or not-for-profit sector before, it would be more advantageous if you have experience of working in a complex matrix organisation, delivering outcome-based projects and programmes. You will bring excellent interpersonal skills, be able to influence, build and maintain strong working relationships with a wide range of stakeholders in a collaborative and consultative way.
Job Title: Customer Service Team Leader Location: Farnworth, Bolton, BL4 0AN Salary : £27,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week About the Company: Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business. We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change. About You: What we're looking for in a Customer Service Team Leader: Customer focused Deliver a great customer experience Always strive to give the best service Be the key link between operations and customer service - building key relationships Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems. Able to delegate workloads effectively and evenly between team members Drive performance of team members, ensuring KPI's are met Build a good level of product knowledge and proactively drive improvements in customer service and customer experience Your experience: At least 5 years in a customer service environment People Management experience Experience of working a manufacturing environment is desirable Proven experience in building customer relationships Excellent IT skills, MS Office, CRM systems, etc Benefits: 25 days holiday, increases with length of service Cash Health Plan/Discount Scheme Free onsite parking Great company social events Pension Scheme Training and Development Opportunities, both internally/externally to the business Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Senior Customer Service Representative, Client Services, Customer Service Advisor, Customer Services Supervisor, Customer Relationship Executive, Customer Service Administrator, Administrator, Office Team Leader, Client Services Manager, Customer Service Manager may also be considered for this role.
May 04, 2024
Full time
Job Title: Customer Service Team Leader Location: Farnworth, Bolton, BL4 0AN Salary : £27,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week About the Company: Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business. We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change. About You: What we're looking for in a Customer Service Team Leader: Customer focused Deliver a great customer experience Always strive to give the best service Be the key link between operations and customer service - building key relationships Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems. Able to delegate workloads effectively and evenly between team members Drive performance of team members, ensuring KPI's are met Build a good level of product knowledge and proactively drive improvements in customer service and customer experience Your experience: At least 5 years in a customer service environment People Management experience Experience of working a manufacturing environment is desirable Proven experience in building customer relationships Excellent IT skills, MS Office, CRM systems, etc Benefits: 25 days holiday, increases with length of service Cash Health Plan/Discount Scheme Free onsite parking Great company social events Pension Scheme Training and Development Opportunities, both internally/externally to the business Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Senior Customer Service Representative, Client Services, Customer Service Advisor, Customer Services Supervisor, Customer Relationship Executive, Customer Service Administrator, Administrator, Office Team Leader, Client Services Manager, Customer Service Manager may also be considered for this role.
Location: London/Guildford/hybrid (2 days per week in the office) Who we are Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Allianz UK is the UK general insurance business of Allianz, with commercial and personal general insurance including under the Allianz, Petplan and LV GI brands. Role Description Our Head of Governance leads the company secretarial and governance team in ensuring an effective system of governance which provides for sound and prudent management of Allianz UK. Key Responsibilities Supports the Chief Legal Officer & Company Secretary in ensuring a robust and proportionate corporate governance framework for the effective, entrepreneurial and prudent management of the business by the Board, executive management, senior managers and operational committees. Ensuring that the Allianz UK operates within the law and complies with all relevant requirements in so far as they relate to matters of corporate governance. This includes providing comprehensive and effective advice and support to business, functional and operational areas in relation to the Companies Act and applicable corporate governance codes and other relevant legal, corporate governance and regulatory requirements. Ensuring compliance with the relevant requirements of the Corporate Governance Framework of Allianz UK. Advises the Board and Committees of the Board of Allianz UK on corporate governance, including their remits and Terms of Reference. Manages the Corporate Governance team to ensure the discharge of role purpose and key accountabilities. Skills & Experience The ability to lead and promote the development of good corporate governance policies and systems and obtain support for and adherence to the same including a sound understanding of the principles of corporate governance. Knowledge of all statutory, regulatory and administrative requirements related to company secretarial law and practice, including under the UK Corporate Governance Code and best practice and /or the Wates Code. Extensive knowledge and experience of UK law, regulation and practice. This should include being able to advise on corporate activities including disposals, mergers and acquisitions. Knowledge of relevant Directors Remuneration and Financial Accounts regulations and requirements. Experience in collaborating with business colleagues to ensure that matters referred to the Corporate Governance team are handled promptly and effectively to assist decision-making within the business. Experience working in colloboration with Compliance, Risk, Internal Audit and Legal colleagues to provide seamless management of external and internal issues arising. Strong stakeholder relationship management skills and emotional intelligence, with gravitas and experience to be comfortable working with senior stakeholders. Extensive experience of managing a team, with the ability to provide line management oversight of and support for team members, skilled in guiding, coaching and development of team members. Experience of functioning at Board or Senior Management level within an international Group. Qualifications Qualified solicitor or barrister preferred, with significant experience in the financial services sector, ideally in the insurance sector. Member of the Institute of Chartered Secretaries and Administrators (ICSA) with appropriate practising experience. What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including: 30 days holiday Hybrid working. Annual performance related bonus Contributory pension scheme Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Our Purpose and Values We secure your future Be Brave With Heart Everyone Counts Inspiring Trust Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed. Diversity & Inclusion At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer. We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career. At Allianz, we encourage our people to advocate for what they need, we listen, and we act - this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments. Join us - Let's Care for Tomorrow. JBRP1_UKTJ
May 04, 2024
Full time
Location: London/Guildford/hybrid (2 days per week in the office) Who we are Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Allianz UK is the UK general insurance business of Allianz, with commercial and personal general insurance including under the Allianz, Petplan and LV GI brands. Role Description Our Head of Governance leads the company secretarial and governance team in ensuring an effective system of governance which provides for sound and prudent management of Allianz UK. Key Responsibilities Supports the Chief Legal Officer & Company Secretary in ensuring a robust and proportionate corporate governance framework for the effective, entrepreneurial and prudent management of the business by the Board, executive management, senior managers and operational committees. Ensuring that the Allianz UK operates within the law and complies with all relevant requirements in so far as they relate to matters of corporate governance. This includes providing comprehensive and effective advice and support to business, functional and operational areas in relation to the Companies Act and applicable corporate governance codes and other relevant legal, corporate governance and regulatory requirements. Ensuring compliance with the relevant requirements of the Corporate Governance Framework of Allianz UK. Advises the Board and Committees of the Board of Allianz UK on corporate governance, including their remits and Terms of Reference. Manages the Corporate Governance team to ensure the discharge of role purpose and key accountabilities. Skills & Experience The ability to lead and promote the development of good corporate governance policies and systems and obtain support for and adherence to the same including a sound understanding of the principles of corporate governance. Knowledge of all statutory, regulatory and administrative requirements related to company secretarial law and practice, including under the UK Corporate Governance Code and best practice and /or the Wates Code. Extensive knowledge and experience of UK law, regulation and practice. This should include being able to advise on corporate activities including disposals, mergers and acquisitions. Knowledge of relevant Directors Remuneration and Financial Accounts regulations and requirements. Experience in collaborating with business colleagues to ensure that matters referred to the Corporate Governance team are handled promptly and effectively to assist decision-making within the business. Experience working in colloboration with Compliance, Risk, Internal Audit and Legal colleagues to provide seamless management of external and internal issues arising. Strong stakeholder relationship management skills and emotional intelligence, with gravitas and experience to be comfortable working with senior stakeholders. Extensive experience of managing a team, with the ability to provide line management oversight of and support for team members, skilled in guiding, coaching and development of team members. Experience of functioning at Board or Senior Management level within an international Group. Qualifications Qualified solicitor or barrister preferred, with significant experience in the financial services sector, ideally in the insurance sector. Member of the Institute of Chartered Secretaries and Administrators (ICSA) with appropriate practising experience. What We Will Offer You Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including: 30 days holiday Hybrid working. Annual performance related bonus Contributory pension scheme Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Our Purpose and Values We secure your future Be Brave With Heart Everyone Counts Inspiring Trust Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed. Diversity & Inclusion At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, a Disability Confident employer, Stonewall Diversity Champion members, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer. We recognise the strength of neurodiversity in the workplace, and the far-reaching benefits of embracing a spectrum of thinking styles and innovative capabilities. We proudly welcome applications from neurodivergent and disabled candidates, and can offer tailored adjustments to remove barriers and set you up for success in your career. At Allianz, we encourage our people to advocate for what they need, we listen, and we act - this could include providing assistive technology, ergonomic specialist equipment, mentoring and coaching, or flexibility in the way you work, among a wide range other adjustments. Join us - Let's Care for Tomorrow. JBRP1_UKTJ
Administration Co-ordinator Leicester £22,000-£24,000 plus benefits We are currently recruiting for an Administration Co-ordinator to work on behalf of our clients based in the Leicester area. The administration coordinator would be working directly for the HR Manager and will involve all areas of HR, Facilities and general administration, you will need to be happy to work within a very fast moving business Day to Day responsibilities: Management of bookings of meeting rooms Facilities management relating to parking rota, driving licence checks and data compilation Liaising with all contractors associated with office facilities such as cleaners and maintenance Greeting of visitors and answering incoming general calls HR administration relating to sickness and absence records Secretarial support as and when required Organising hotel bookings, catering for meetings Looking after health and safety in the workplace Providing all administration support to the HR Manager and Senior Management team As the successful Administration Coordinator you will need to have the following background: Solid administration background; Good organisational skills, motivated self-starter and resourceful; Adaptable to change; Goal oriented, enjoys working within a fast moving environment Excellent verbal and written communication skills Highly computer literate in Word, Excel and PowerPoint
May 04, 2024
Full time
Administration Co-ordinator Leicester £22,000-£24,000 plus benefits We are currently recruiting for an Administration Co-ordinator to work on behalf of our clients based in the Leicester area. The administration coordinator would be working directly for the HR Manager and will involve all areas of HR, Facilities and general administration, you will need to be happy to work within a very fast moving business Day to Day responsibilities: Management of bookings of meeting rooms Facilities management relating to parking rota, driving licence checks and data compilation Liaising with all contractors associated with office facilities such as cleaners and maintenance Greeting of visitors and answering incoming general calls HR administration relating to sickness and absence records Secretarial support as and when required Organising hotel bookings, catering for meetings Looking after health and safety in the workplace Providing all administration support to the HR Manager and Senior Management team As the successful Administration Coordinator you will need to have the following background: Solid administration background; Good organisational skills, motivated self-starter and resourceful; Adaptable to change; Goal oriented, enjoys working within a fast moving environment Excellent verbal and written communication skills Highly computer literate in Word, Excel and PowerPoint
The Role We are looking for people who have a love for the sales process and a proven ability to consistently find and close opportunities. A proficient and creative, high-level sales negotiator with outstanding ability to achieve and exceed sales targets in a corporate sales environment. You will be focused on creating demand for our security solutions and become a subject matter expert. What you'll be doing Work with the Sales Admin Team by providing clear and full information in a timely fashion, following all set processes and procedures to ensure the customer's expectations are exceeded, the business is protected, and customer invoices are paid. Aid the Sales Admin Team in their key task of compiling a client file for the Installation Team to help enable the Team to carry out any upcoming projects. Developing sales leads within the assigned sector through self-initiated strategies, cross selling and referrals Planning a sales approach designed to determine the customers' needs and requirements for the product / services offered, and the investment the prospective customer is willing to make Maximise all sales and survey enquiries with equal effort and enthusiasm to win potential business at maximum GP. Generate your own sales enquiries through a structured, efficient and organised method and planning. Undertake sales, CPD and technical presentations to customers and potential customers as required either at their premises or Securitas offices. Regularly visiting whole customer base to keep abreast of their security requirements with a view to increasing customer portfolio size Keeping in touch with all customers to minimise attrition and ensure any issues they are experiencing are dealt with swiftly Observe all health and safety requirements, ensuring that you, and others around you are operating in a safe manner. Ensure company policies and standards are adhered to. Provide weekly / ad-hoc activity reports to the Sales Manager. Sales / Operational: Maximise the profitability of the department, by ensuring a, 'Right First Time' approach, in all aspects of your work and providing performance feedback to the engineering, technical and admin team. Not allow any job to go ahead without an installation & service contract in place first. Achieve agreed sales targets, whilst maintaining acceptable and pre-agreed levels of gross profit margin for each job. Promote Securitas with particular focus on the Intruder, Fire, CCTV, Access, Integrated Systems, products and maintenance and service contracts. Develop a contact and client base, focusing on repeat and referral business along with upgrade works and new business. Contact and develop relationships with specifier's and consultants, such as builders, surveyors, insurers, developers, architects, electricians and M&E consultants. Utilise sales and promotional products, to include sample boards, PP presentations, obtaining support from in house expertise and suppliers' expertise and facilities where possible to maximise your impact to a customer and the company. In conjunction with other internal departments, co-ordinate installations and projects to ensure a smooth, profitable and successful installation. Obtain the support of the design team to verify specifications and costs to return maximum GP. Maintain a high level of technical knowledge and expertise with systems and components of systems to ensure you are up to date with products and techniques (old, current and new) at all times. Be responsible for your learning of the latest legislation and regulations in respect of the products and services you are selling. Produce diagrams and drawings to assist with the delivery of the sale along with additional information the company deem necessary for the work to be completed without delays. Comply with the requirements of the HASAW etc. Act 1974 and where required the CDM 2015 regulations. What you'll need Professional sales experience and good commercial awareness Excellent communication skills, written, verbal and in a timely manner Proven track record of account growth Proven track record of account management, order generation, customer development and retention Knowledge of how to draw up estimates and business proposals and technical sales surveys to both existing and new clients at their premises Proven track record of dealing with senior decision makers Experience of working in the Fire and Security Industry Knowledge of standards relating to the respective systems
May 04, 2024
Full time
The Role We are looking for people who have a love for the sales process and a proven ability to consistently find and close opportunities. A proficient and creative, high-level sales negotiator with outstanding ability to achieve and exceed sales targets in a corporate sales environment. You will be focused on creating demand for our security solutions and become a subject matter expert. What you'll be doing Work with the Sales Admin Team by providing clear and full information in a timely fashion, following all set processes and procedures to ensure the customer's expectations are exceeded, the business is protected, and customer invoices are paid. Aid the Sales Admin Team in their key task of compiling a client file for the Installation Team to help enable the Team to carry out any upcoming projects. Developing sales leads within the assigned sector through self-initiated strategies, cross selling and referrals Planning a sales approach designed to determine the customers' needs and requirements for the product / services offered, and the investment the prospective customer is willing to make Maximise all sales and survey enquiries with equal effort and enthusiasm to win potential business at maximum GP. Generate your own sales enquiries through a structured, efficient and organised method and planning. Undertake sales, CPD and technical presentations to customers and potential customers as required either at their premises or Securitas offices. Regularly visiting whole customer base to keep abreast of their security requirements with a view to increasing customer portfolio size Keeping in touch with all customers to minimise attrition and ensure any issues they are experiencing are dealt with swiftly Observe all health and safety requirements, ensuring that you, and others around you are operating in a safe manner. Ensure company policies and standards are adhered to. Provide weekly / ad-hoc activity reports to the Sales Manager. Sales / Operational: Maximise the profitability of the department, by ensuring a, 'Right First Time' approach, in all aspects of your work and providing performance feedback to the engineering, technical and admin team. Not allow any job to go ahead without an installation & service contract in place first. Achieve agreed sales targets, whilst maintaining acceptable and pre-agreed levels of gross profit margin for each job. Promote Securitas with particular focus on the Intruder, Fire, CCTV, Access, Integrated Systems, products and maintenance and service contracts. Develop a contact and client base, focusing on repeat and referral business along with upgrade works and new business. Contact and develop relationships with specifier's and consultants, such as builders, surveyors, insurers, developers, architects, electricians and M&E consultants. Utilise sales and promotional products, to include sample boards, PP presentations, obtaining support from in house expertise and suppliers' expertise and facilities where possible to maximise your impact to a customer and the company. In conjunction with other internal departments, co-ordinate installations and projects to ensure a smooth, profitable and successful installation. Obtain the support of the design team to verify specifications and costs to return maximum GP. Maintain a high level of technical knowledge and expertise with systems and components of systems to ensure you are up to date with products and techniques (old, current and new) at all times. Be responsible for your learning of the latest legislation and regulations in respect of the products and services you are selling. Produce diagrams and drawings to assist with the delivery of the sale along with additional information the company deem necessary for the work to be completed without delays. Comply with the requirements of the HASAW etc. Act 1974 and where required the CDM 2015 regulations. What you'll need Professional sales experience and good commercial awareness Excellent communication skills, written, verbal and in a timely manner Proven track record of account growth Proven track record of account management, order generation, customer development and retention Knowledge of how to draw up estimates and business proposals and technical sales surveys to both existing and new clients at their premises Proven track record of dealing with senior decision makers Experience of working in the Fire and Security Industry Knowledge of standards relating to the respective systems
Senior Compliance Administrator (Construction) Chelmsford, Essex Do you have previous compliance, auditing or accreditation experience within the construction sector? Are you looking for that next step in your career? Bigger company? Career progression? An exciting opportunity has arisen to work for a leading construction company based near Chelmsford. Due to the continued growth of this company, they're now looking to recruit a Senior level Administrator. You will be reporting to their HR Manager / Compliance Manager. The Role: Assist with completion and review of personal accident and incident report forms, including reporting to the appropriate organisation if required i.e. HSE, Insurance Company Assist with answering the telephone and reception duties Administration for audit / accreditation preparation, including gathering evidence, review of standards, collating audit files, management of QMS forms, online profiles and portals, assistance with external auditors Review and update of Company generic Risk Assessments Weekly timesheet review, logging sickness and holiday, updating and chasing relevant paperwork Assistance in booking of training when required CITB administration, ensuring grants and funding are applied for and training logged Chasing of required weekly / monthly paperwork i.e. Supervisor site inspection records, Point of work risk assessments, Toolbox talks - review, log and file Administration on plant equipment including arranging calibration, servicing, renewal of ESIS and LOLER documentation Assisting with the onboarding process including carrying out inductions, ordering IT requirements, PPE issue, issue of DSE assessment HR Administration support including, creating induction packs, archiving personnel files, annual leave requests, roll out of company appraisal system, note taking during hearings. Log and report sickness / absence / Return to Work forms Maintaining and issuing of policies & procedures Diary management Assist with facilities Management i.e external IT / Telecoms support where required Organisation of team corporate events Assistance to Compliance Manager / Director as required General ad-hoc duties as required Other such reasonable duties as instructed by the manager/director The Candidate: GCSE/NVQ You MUST have previous construction experience Previous compliance / auditing experience / ISO standards experience (within construction) Knowledge of basic HR procedures would be beneficial aComputer literate in Microsoft office applications (Word, Outlook, Excel) Hours of Work: Monday - Friday 8:30am - 5pm Benefits: Pension 28 days holiday (inc BH) Free Parking / Beautiful Location Subsidised Kitchen Corporate Team Events Ongoing Training / Career Progression
May 04, 2024
Full time
Senior Compliance Administrator (Construction) Chelmsford, Essex Do you have previous compliance, auditing or accreditation experience within the construction sector? Are you looking for that next step in your career? Bigger company? Career progression? An exciting opportunity has arisen to work for a leading construction company based near Chelmsford. Due to the continued growth of this company, they're now looking to recruit a Senior level Administrator. You will be reporting to their HR Manager / Compliance Manager. The Role: Assist with completion and review of personal accident and incident report forms, including reporting to the appropriate organisation if required i.e. HSE, Insurance Company Assist with answering the telephone and reception duties Administration for audit / accreditation preparation, including gathering evidence, review of standards, collating audit files, management of QMS forms, online profiles and portals, assistance with external auditors Review and update of Company generic Risk Assessments Weekly timesheet review, logging sickness and holiday, updating and chasing relevant paperwork Assistance in booking of training when required CITB administration, ensuring grants and funding are applied for and training logged Chasing of required weekly / monthly paperwork i.e. Supervisor site inspection records, Point of work risk assessments, Toolbox talks - review, log and file Administration on plant equipment including arranging calibration, servicing, renewal of ESIS and LOLER documentation Assisting with the onboarding process including carrying out inductions, ordering IT requirements, PPE issue, issue of DSE assessment HR Administration support including, creating induction packs, archiving personnel files, annual leave requests, roll out of company appraisal system, note taking during hearings. Log and report sickness / absence / Return to Work forms Maintaining and issuing of policies & procedures Diary management Assist with facilities Management i.e external IT / Telecoms support where required Organisation of team corporate events Assistance to Compliance Manager / Director as required General ad-hoc duties as required Other such reasonable duties as instructed by the manager/director The Candidate: GCSE/NVQ You MUST have previous construction experience Previous compliance / auditing experience / ISO standards experience (within construction) Knowledge of basic HR procedures would be beneficial aComputer literate in Microsoft office applications (Word, Outlook, Excel) Hours of Work: Monday - Friday 8:30am - 5pm Benefits: Pension 28 days holiday (inc BH) Free Parking / Beautiful Location Subsidised Kitchen Corporate Team Events Ongoing Training / Career Progression
Executive Assistant / PAup to £30,000 DOAFull Time - Rocester (hybrid basis - 3 days office, 2 days from home)Do you currently support managers or directors with travel, meetings or general tasks?Are you highly organised and high attention to detail?Do you have excellent communication and are highly accurate? We have a vacancy for a full-time Executive Assistant working within a fast paced environment, responsible for providing impeccable PA support, working with people at senior levels of the business.After successful completion of the training period, hybrid working is available; up to 2 days working from home, 3 days in the office (option to work 5 office days if preferred). Key Duties: Co-ordinating and arranging meetings for the executive team and Board of Directors. Planning and coordinating VIP visits and events. Correspondence and administration, managing the diary and daily email traffic for the Managing Director. Companies House admin, web-filing and other Company Secretarial administration as required by the FD/Company Secretary and admin relating to the employee scheme. Producing a wide range of documents and reports and managing high-level administrative tasks and communications. Diary management for key meetings and events including board, executive meetings, and so on. Travel arrangements and hotel bookings for the MD, FD and where relevant the executive team. Minute-taking and transcription for regular executive meetings, pension scheme Trustee meetings and others, as required. Assisting the Sales Director and Marketing Director with arrangements for staff conferences, and corporate events as required. Working with discretion, in a confidential environment, working under pressure and to deadline. Skills required: MS office, Sharepoint, Teams, document production Minute taking & transcription Fast, accurate word-processing skills Excellent written English skills Shorthand skills advantageous Good communicator - acting as a gatekeeper for the Managing Director Experience of working in a commercial environment - ideal sectors are financial services, and construction. Excellent organisation, and time-management skills. Self-motivated, team player, good customer service skills Person Specification: Honesty, integrity, enthusiasm, hard working. Team worker who is self-motivated. Ability to work to deadlines and under pressure. Accurate, good attention to detail, organised. Capable of achieving competent standards in all processes within the Business Services function after training. Pay & Benefits: Competitive salary. Pension Scheme (15% employer contribution) Personal and home loan scheme. Subsidised Private healthcare scheme. Private dental scheme. Subsidised gym on-site 25 days holiday plus Bank Holidays, 5 service days (eligibility criteria apply) Free car parking Interested?Call Laura on or email
May 04, 2024
Full time
Executive Assistant / PAup to £30,000 DOAFull Time - Rocester (hybrid basis - 3 days office, 2 days from home)Do you currently support managers or directors with travel, meetings or general tasks?Are you highly organised and high attention to detail?Do you have excellent communication and are highly accurate? We have a vacancy for a full-time Executive Assistant working within a fast paced environment, responsible for providing impeccable PA support, working with people at senior levels of the business.After successful completion of the training period, hybrid working is available; up to 2 days working from home, 3 days in the office (option to work 5 office days if preferred). Key Duties: Co-ordinating and arranging meetings for the executive team and Board of Directors. Planning and coordinating VIP visits and events. Correspondence and administration, managing the diary and daily email traffic for the Managing Director. Companies House admin, web-filing and other Company Secretarial administration as required by the FD/Company Secretary and admin relating to the employee scheme. Producing a wide range of documents and reports and managing high-level administrative tasks and communications. Diary management for key meetings and events including board, executive meetings, and so on. Travel arrangements and hotel bookings for the MD, FD and where relevant the executive team. Minute-taking and transcription for regular executive meetings, pension scheme Trustee meetings and others, as required. Assisting the Sales Director and Marketing Director with arrangements for staff conferences, and corporate events as required. Working with discretion, in a confidential environment, working under pressure and to deadline. Skills required: MS office, Sharepoint, Teams, document production Minute taking & transcription Fast, accurate word-processing skills Excellent written English skills Shorthand skills advantageous Good communicator - acting as a gatekeeper for the Managing Director Experience of working in a commercial environment - ideal sectors are financial services, and construction. Excellent organisation, and time-management skills. Self-motivated, team player, good customer service skills Person Specification: Honesty, integrity, enthusiasm, hard working. Team worker who is self-motivated. Ability to work to deadlines and under pressure. Accurate, good attention to detail, organised. Capable of achieving competent standards in all processes within the Business Services function after training. Pay & Benefits: Competitive salary. Pension Scheme (15% employer contribution) Personal and home loan scheme. Subsidised Private healthcare scheme. Private dental scheme. Subsidised gym on-site 25 days holiday plus Bank Holidays, 5 service days (eligibility criteria apply) Free car parking Interested?Call Laura on or email
We're on the lookout for an interim Head of People to manage our busy, but collaborative People team for a 9-12 month contract. This role will work closely with the business to design and deliver a people operations proposition that meets business, market and regulatory requirements and encourages a culture of high performance. As well as this, you'll partner with the European CEO and management teams to co-create and implement our most impactful people initiatives and strategic resolutions. Direct Reports: Head of Talent Learning & Development Manager People Partners x 2 About Assembly At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture. At Assembly we embody three core values: Show Up - actively contribute to a space of personal and collective growth; Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change; and Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact. Responsibilities : Generalist HR leadership duties covering People Operations, Talent Acquisition, Learning & Development and Reward. Oversee the current People Team and devise best strategic people projects. Work closely with the Finance Team on a monthly basis to manage budgets, overall costs Be responsible for benefits, brokerage and to oversees the payroll from an admin and processing perspective, Develop and maintain fair people policies reflecting our unique culture and ways of working. Evaluate the effectiveness of existing HR operations and policies. Responsible for DEI Devise an appropriate People Plan that aligns with business priorities and plans. Develop Risk and Retention planning based on feedback. Facilitate and implement key People initiatives, starting with a clear progression framework at company and employee level. Oversight on all aspects of People Management across the business, including day-to-day line manager coaching directly and via your team. Provide legal advice to resolve people issues professionally and ethically, consulting external advisors as required. Be an engaged member of the Executive Senior Team, taking part in key business decisions and contributing your ideas. Responsible for reporting and tracking of all people analytics Lead-from-the-front leader with willingness to roll up sleeves when needed A strong generalist background with experience of the full employee lifecycle and great understanding across the People function. Proven experience as Head of HR or similar senior HR role in 200+ person business. Confident knowledge of UK employment law and comfortable operating across all markets in Europe, include Germany, Spain, France and Poland Great communicator with strong EQ, both in 1:1 and in large groups. Direct in approach and comfortable challenging at all levels. Ability to use data and analytics to measure success and output. Aptitude in communication and presentation skills. Well-organised with excellent leadership qualities. Previous experience of providing input into company decision making and influencing at a senior level Our benefits include, 24 days holiday a year (increasing by 1 day/year to a max of 30 with every year of service), a day of birthday leave, early finish Fridays, pension, life assurance, enhanced parental leave and access to Perkbox. Equal opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours.
May 04, 2024
Full time
We're on the lookout for an interim Head of People to manage our busy, but collaborative People team for a 9-12 month contract. This role will work closely with the business to design and deliver a people operations proposition that meets business, market and regulatory requirements and encourages a culture of high performance. As well as this, you'll partner with the European CEO and management teams to co-create and implement our most impactful people initiatives and strategic resolutions. Direct Reports: Head of Talent Learning & Development Manager People Partners x 2 About Assembly At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture. At Assembly we embody three core values: Show Up - actively contribute to a space of personal and collective growth; Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change; and Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact. Responsibilities : Generalist HR leadership duties covering People Operations, Talent Acquisition, Learning & Development and Reward. Oversee the current People Team and devise best strategic people projects. Work closely with the Finance Team on a monthly basis to manage budgets, overall costs Be responsible for benefits, brokerage and to oversees the payroll from an admin and processing perspective, Develop and maintain fair people policies reflecting our unique culture and ways of working. Evaluate the effectiveness of existing HR operations and policies. Responsible for DEI Devise an appropriate People Plan that aligns with business priorities and plans. Develop Risk and Retention planning based on feedback. Facilitate and implement key People initiatives, starting with a clear progression framework at company and employee level. Oversight on all aspects of People Management across the business, including day-to-day line manager coaching directly and via your team. Provide legal advice to resolve people issues professionally and ethically, consulting external advisors as required. Be an engaged member of the Executive Senior Team, taking part in key business decisions and contributing your ideas. Responsible for reporting and tracking of all people analytics Lead-from-the-front leader with willingness to roll up sleeves when needed A strong generalist background with experience of the full employee lifecycle and great understanding across the People function. Proven experience as Head of HR or similar senior HR role in 200+ person business. Confident knowledge of UK employment law and comfortable operating across all markets in Europe, include Germany, Spain, France and Poland Great communicator with strong EQ, both in 1:1 and in large groups. Direct in approach and comfortable challenging at all levels. Ability to use data and analytics to measure success and output. Aptitude in communication and presentation skills. Well-organised with excellent leadership qualities. Previous experience of providing input into company decision making and influencing at a senior level Our benefits include, 24 days holiday a year (increasing by 1 day/year to a max of 30 with every year of service), a day of birthday leave, early finish Fridays, pension, life assurance, enhanced parental leave and access to Perkbox. Equal opportunities Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Social and Environmental Responsibility At Assembly, we have a responsibility to bring impact into our every day. This means we must always look for ways in which to be conscious citizens in our roles to support society and environmental sustainability. We encourage employees to; be a conscious citizen by actively participating in our organisation's sustainability efforts, help us promote environmentally friendly practices within the workplace, collaborate with community organisations and stakeholders to support initiatives aligned with our company's values, participate in volunteer activities that benefit the community. Employees are also encouraged to make suggestions and evaluate our business practices to identify areas for improvement in social and environmental performance. Employees at Assembly demonstrate commitment to sustainability and inclusivity in their actions and behaviours.
Retail Assistant Shop Manager - London Based Charity Kentish Town, London Salary £22,824 per annum + benefits A fantastic opportunity to join a much-loved London based charity retailer as an Assistant Store/Assistant Shop Manager has arisen. We are looking for a commercially minded Assistant Store/Assistant Shop Manager who is passionate about maximising sales and profits for this key store located in Kentish Town. London.Reporting into the Store Manager, you will be responsible for all aspects of the shop in the absence of the shop manager, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness the amazing work this charity does. Charity Retail Assistant Shop Manager - The Role: In conjunction with the Store Manager achieve agreed sales targets and maximise profit through effective cost control. Ensure that a standard of excellence is maintained, in terms of customer service and supporter care. Generate additional income using local corporate and independent contacts, and social media. Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines. Maintain a high standard of visual merchandising and display. Comply with Health and Safety policies and directives. Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential. Charity Retail Assistant Shop Manager - The Person: Previous Assistant Manager or Supervisory experience within charity or fashion retail. Commercial awareness and the ability to create a customer journey to the highest level. Experience of managing a diverse team of people. Experience of visual merchandising and commerciality. Experience of working in a fast paced, sales driven, customer facing environment, Experience of working with sales and profit targets. Passion for charity retailing. Passion for fashion and key knowledge of the latest fashion trends. If you have experience within fashion retailing or charity retailing as an Assistant Manager or Supervisor and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
May 04, 2024
Full time
Retail Assistant Shop Manager - London Based Charity Kentish Town, London Salary £22,824 per annum + benefits A fantastic opportunity to join a much-loved London based charity retailer as an Assistant Store/Assistant Shop Manager has arisen. We are looking for a commercially minded Assistant Store/Assistant Shop Manager who is passionate about maximising sales and profits for this key store located in Kentish Town. London.Reporting into the Store Manager, you will be responsible for all aspects of the shop in the absence of the shop manager, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness the amazing work this charity does. Charity Retail Assistant Shop Manager - The Role: In conjunction with the Store Manager achieve agreed sales targets and maximise profit through effective cost control. Ensure that a standard of excellence is maintained, in terms of customer service and supporter care. Generate additional income using local corporate and independent contacts, and social media. Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines. Maintain a high standard of visual merchandising and display. Comply with Health and Safety policies and directives. Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential. Charity Retail Assistant Shop Manager - The Person: Previous Assistant Manager or Supervisory experience within charity or fashion retail. Commercial awareness and the ability to create a customer journey to the highest level. Experience of managing a diverse team of people. Experience of visual merchandising and commerciality. Experience of working in a fast paced, sales driven, customer facing environment, Experience of working with sales and profit targets. Passion for charity retailing. Passion for fashion and key knowledge of the latest fashion trends. If you have experience within fashion retailing or charity retailing as an Assistant Manager or Supervisor and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Due to continued success and expansion IBP have an exciting opportunity for a Network Permit Coordinator to join the Cramlington team. Reporting to the Central Administration Manager, the successful candidate will have experience in the Telecommunications or utility industry, specifically in a Streetworks or a permitting role. This role is office based, the successful candidate will be responsible for liaising with the field based engineering teams to ensure the monitoring, permit coordination & the implementation & tracking of rolling build programmes across the portfolio. Good communication is essential to this role, as the successful candidate would be required to liaise with the operational teams, sub contractors, senior management team & the local authority. We are looking for an individual who has good administration background who can manage & own this work stream. They will be expected to structure and improve the processes in the department and fully understand the operational needs in the department. You will be part of a wider administration team, who work together with the operational teams to deliver build opportunities across the North of England. You will be responsible for liaising with the Engineering Teams to plan, undertake & monitor permit submissions, plus the implementation & tracking of rolling build programmes across the portfolio. The main duties include but are not limited to: Work with the Engineering Teams to raise, manage & track permits Creation & amendment of rolling programmes Monitor & track the progress of any defects arising from the builds Risk Register / Action Log management Monitor build programme deadlines Work with Engineering Teams to identify TTROs & Traffic Management requirements Create & monitor daily team whereabouts Working with the Delivery Manager on resource allocation The Ideal candidate must possess the following skills and experience: Experience in permit raising, preferred but not essential Excellent computer skills including strong understanding of Microsoft Office Outstanding attention to detail Ability to multi-task Good interpersonal skills Self-motivated, result driven and thrives in a busy working environment Processing information effectively Flexible approach to changing needs of business Good communication skills both written and verbal Thank you for applying and sending your CV to IBP Recruitment Ltd for this and future roles. Successful applicants will be contacted within 15 working days of submitting their application - if you do not hear back within this time, please assume that you have been unsuccessful on this occasion. Please feel free to apply for any future roles. IBP Recruitment Ltd provides services as an Agency and an Employment Business for permanent recruitment and we are committed to equal opportunities for all candidates
May 04, 2024
Full time
Due to continued success and expansion IBP have an exciting opportunity for a Network Permit Coordinator to join the Cramlington team. Reporting to the Central Administration Manager, the successful candidate will have experience in the Telecommunications or utility industry, specifically in a Streetworks or a permitting role. This role is office based, the successful candidate will be responsible for liaising with the field based engineering teams to ensure the monitoring, permit coordination & the implementation & tracking of rolling build programmes across the portfolio. Good communication is essential to this role, as the successful candidate would be required to liaise with the operational teams, sub contractors, senior management team & the local authority. We are looking for an individual who has good administration background who can manage & own this work stream. They will be expected to structure and improve the processes in the department and fully understand the operational needs in the department. You will be part of a wider administration team, who work together with the operational teams to deliver build opportunities across the North of England. You will be responsible for liaising with the Engineering Teams to plan, undertake & monitor permit submissions, plus the implementation & tracking of rolling build programmes across the portfolio. The main duties include but are not limited to: Work with the Engineering Teams to raise, manage & track permits Creation & amendment of rolling programmes Monitor & track the progress of any defects arising from the builds Risk Register / Action Log management Monitor build programme deadlines Work with Engineering Teams to identify TTROs & Traffic Management requirements Create & monitor daily team whereabouts Working with the Delivery Manager on resource allocation The Ideal candidate must possess the following skills and experience: Experience in permit raising, preferred but not essential Excellent computer skills including strong understanding of Microsoft Office Outstanding attention to detail Ability to multi-task Good interpersonal skills Self-motivated, result driven and thrives in a busy working environment Processing information effectively Flexible approach to changing needs of business Good communication skills both written and verbal Thank you for applying and sending your CV to IBP Recruitment Ltd for this and future roles. Successful applicants will be contacted within 15 working days of submitting their application - if you do not hear back within this time, please assume that you have been unsuccessful on this occasion. Please feel free to apply for any future roles. IBP Recruitment Ltd provides services as an Agency and an Employment Business for permanent recruitment and we are committed to equal opportunities for all candidates
Join Our Team as a Field Manager in Operations Are you a skilled leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment, ensuring that high standards are met while co-ordinating and overseeing a team of dedicated installers? If so, we have an exciting opportunity for you as a Field Manager at Anglian Home Improvements. Role Purpose: As a Field Manager, you will play a pivotal role in ensuring that our customers receive great service during the installation phase of their contracts. Your primary responsibilities will include coordinating, inspecting, and monitoring all aspects of the installation process. You will co-ordinate Self-Employed Installer teams and Sub-Contractors, ensuring that installations are completed within agreed timescales and Anglian's quality standards. Key Responsibilities: Deliver an exceptional customer experience, adhering to Anglian standards Keep installer records updated and oversee induction and training Ensure safe and on-specification product installations within agreed timelines Maintain compliance with statutory and local authority requirements Adhere to Company policies, procedures, and health and safety standards Conduct inspections on workwear, tools, and equipment for compliance Handle customer queries, complaints, and calls promptly and effectively Collaborate with senior management on customer complaints resolution Manage retentions and payments according to contract terms Engage new Installer teams and support Service Engineers as needed Performance Measures: Quality of installations and customer service Timely completion of I calls and customer complaints Revenue generation and debt management Adherence to standards and training for installers Successful execution of tender processes Qualifications and Experience: Good numerical aptitude and communication skills GCSE or equivalent in English and maths (Grade C or above) 2+ years' experience or qualification in high-volume residential or construction projects Appropriate skills in people management and coaching Technical Competency: Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel Familiarity with in-house IT systems Behavioural Competency: Customer-focused and results-driven Strong people management, communication, and negotiation skills Methodical and organized approach to workload Ability to work under pressure and meet strict deadlines Positive attitude, adaptability, and flexibility Your Benefit Package: Highly Competitive salary 31 days holiday, increasing to 33 days after 2 year of service Company Car Group wellbeing, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies Paid time off to volunteer Generous Employee Product Purchase Discount Scheme Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
May 04, 2024
Full time
Join Our Team as a Field Manager in Operations Are you a skilled leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment, ensuring that high standards are met while co-ordinating and overseeing a team of dedicated installers? If so, we have an exciting opportunity for you as a Field Manager at Anglian Home Improvements. Role Purpose: As a Field Manager, you will play a pivotal role in ensuring that our customers receive great service during the installation phase of their contracts. Your primary responsibilities will include coordinating, inspecting, and monitoring all aspects of the installation process. You will co-ordinate Self-Employed Installer teams and Sub-Contractors, ensuring that installations are completed within agreed timescales and Anglian's quality standards. Key Responsibilities: Deliver an exceptional customer experience, adhering to Anglian standards Keep installer records updated and oversee induction and training Ensure safe and on-specification product installations within agreed timelines Maintain compliance with statutory and local authority requirements Adhere to Company policies, procedures, and health and safety standards Conduct inspections on workwear, tools, and equipment for compliance Handle customer queries, complaints, and calls promptly and effectively Collaborate with senior management on customer complaints resolution Manage retentions and payments according to contract terms Engage new Installer teams and support Service Engineers as needed Performance Measures: Quality of installations and customer service Timely completion of I calls and customer complaints Revenue generation and debt management Adherence to standards and training for installers Successful execution of tender processes Qualifications and Experience: Good numerical aptitude and communication skills GCSE or equivalent in English and maths (Grade C or above) 2+ years' experience or qualification in high-volume residential or construction projects Appropriate skills in people management and coaching Technical Competency: Proficiency in Microsoft Office Suite, especially Outlook, Word, and Excel Familiarity with in-house IT systems Behavioural Competency: Customer-focused and results-driven Strong people management, communication, and negotiation skills Methodical and organized approach to workload Ability to work under pressure and meet strict deadlines Positive attitude, adaptability, and flexibility Your Benefit Package: Highly Competitive salary 31 days holiday, increasing to 33 days after 2 year of service Company Car Group wellbeing, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies Paid time off to volunteer Generous Employee Product Purchase Discount Scheme Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the 'best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Don't miss this unique and exciting opportunity to become the next Office Manager / Administrator for our client, an award-winning company who are revolutionising the response to knife wounds. Read on to find out more about this part-time role and the fantastic cause you will be joining Office Manager / AdministratorCambridge, CB1 3NA Part time - 18 hours, worked flexibly across 4 days between Monday and Friday Permanent position £14,500 - £19,000 dependent on experience Please Note: Applicants must be authorised to work in the UK At our client, they're on a mission to revolutionise the response to knife wounds. With groundbreaking technology, they're changing the narrative of trauma care. The founder was inspired to act after witnessing the devastating effects of knife crime. Now, the business is a beacon of hope, striving to reduce mortality rates and make a real difference in the world. Benefits: Our client is office based in a lovely light and airy, sustainable ground floor courtyard office, just minutes from Cambridge's main station. Not only that, but the successful applicant can also expect plenty of perks: Flexible working hours (can be worked over 4 days). 25 days holiday entitlement plus bank holidays. Pension scheme. Opportunity to make a real impact and save lives. About the Role: As the Office Manager/Administrator, you'll be at the heart of operations, ensuring everything runs smoothly. From managing administrative tasks to supporting our research team, you'll play a vital role in their success. Acting as PA for senior management, you'll have a hand in every aspect of the business, from finance to marketing. Key Responsibilities: Coordinate administrative functions effectively. Provide PA support to senior management. Assist with finance and marketing activities. Maintain efficient office operations. Manage communications and correspondence. Organise meetings and appointments. The Ideal Candidate: Are you highly organised with excellent administrative skills? Do you thrive in a dynamic and busy environment? They're looking for someone with: Strong administrative and organisational skills. Ability to prioritise tasks effectively. Excellent IT proficiency. Outgoing personality with strong communication skills. Passion for our mission to save lives. If you're ready to join the cause and have the skills to organise us effectively, apply today! They'd love to learn about you and what you can bring to the table How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Office Manager, Office Administrator, Office Admin, Administrative Manager, Administrator, Administration, Operations Assistant, Office assistant, Office Coordinator, Team Administrator, Business Support Administrator.
May 04, 2024
Full time
Don't miss this unique and exciting opportunity to become the next Office Manager / Administrator for our client, an award-winning company who are revolutionising the response to knife wounds. Read on to find out more about this part-time role and the fantastic cause you will be joining Office Manager / AdministratorCambridge, CB1 3NA Part time - 18 hours, worked flexibly across 4 days between Monday and Friday Permanent position £14,500 - £19,000 dependent on experience Please Note: Applicants must be authorised to work in the UK At our client, they're on a mission to revolutionise the response to knife wounds. With groundbreaking technology, they're changing the narrative of trauma care. The founder was inspired to act after witnessing the devastating effects of knife crime. Now, the business is a beacon of hope, striving to reduce mortality rates and make a real difference in the world. Benefits: Our client is office based in a lovely light and airy, sustainable ground floor courtyard office, just minutes from Cambridge's main station. Not only that, but the successful applicant can also expect plenty of perks: Flexible working hours (can be worked over 4 days). 25 days holiday entitlement plus bank holidays. Pension scheme. Opportunity to make a real impact and save lives. About the Role: As the Office Manager/Administrator, you'll be at the heart of operations, ensuring everything runs smoothly. From managing administrative tasks to supporting our research team, you'll play a vital role in their success. Acting as PA for senior management, you'll have a hand in every aspect of the business, from finance to marketing. Key Responsibilities: Coordinate administrative functions effectively. Provide PA support to senior management. Assist with finance and marketing activities. Maintain efficient office operations. Manage communications and correspondence. Organise meetings and appointments. The Ideal Candidate: Are you highly organised with excellent administrative skills? Do you thrive in a dynamic and busy environment? They're looking for someone with: Strong administrative and organisational skills. Ability to prioritise tasks effectively. Excellent IT proficiency. Outgoing personality with strong communication skills. Passion for our mission to save lives. If you're ready to join the cause and have the skills to organise us effectively, apply today! They'd love to learn about you and what you can bring to the table How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Office Manager, Office Administrator, Office Admin, Administrative Manager, Administrator, Administration, Operations Assistant, Office assistant, Office Coordinator, Team Administrator, Business Support Administrator.