Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
May 04, 2024
Full time
Job Description The Platform Operations, Support, and Onboarding teams play a vital role in ensuring the reliability, stability, and seamless functioning of CitrusAd's production systems and offerings. Central to the success of these teams is the commitment to providing exceptional customer support, epitomised by a "center of excellence" that enables a comprehensive service delivery support cycle. This commitment is pivotal in guaranteeing a smooth user transition and persistent user satisfaction on our technology platform. By furnishing proficient onboarding assistance and consistent support, the teams amplify user engagement, surmount technical impediments, and passionately advocate for user requirements. The Integration Project Manager is responsible for implementing technical solutions and managing technical integration relationships with Citrus's retailer clients. The role acts as a project manager, liaison between clients and Citrus's internal, where you will lead pre/post sales integrations & retailer implementations. Responsibilities: Client Integration and Project Management Collaborate with stakeholders to define project objectives, scope, and success criteria. Develop detailed project plans, timelines, and resource allocation strategies. Plan and manage client technical integrations and new feature set onboarding activities. Manage Technical Consulting Agreement (TCA)projects, retainers, timelines, and hours. Prepare and present reports on project progress and activities. Manage budget, scope, and delivery. Identify project risks, impacts and mitigation activities to delivery timelines and project success. Foster effective communication within project teams and stakeholders. Own the Service Transition into the Platform Operations team for technical support of clients post-launch. Operational Practices: Uphold operational practices and ensure implement and enforce best practices for software implementation and project management. Provide proactive management for incident and problem detection. Uphold and support the operational integrity of all production environments. Conduct thorough testing and quality assurance processes. Work as a team to ensure all SLAs and practices are well defined, documented and consistently applied/adhered to provide premium customer support services. Uphold the IT Service and Support workflow - with a particular focus on ensuring best in class customer experience. Stakeholder Engagement: Collaborate with cross-functional teams, including Pre-Sales, Client Integration, Product, Release Management, Platform Operations, Global Support, and others. Maintain strong relationships with clients, ensuring their needs are met while maintaining credibility and business needs of CitrusAd and Epsilon. Proactive and constructive identification and mitigation of issues and conflicts, utilize strong negotiation and solutions to maintain client relationship and project team alignment. Skills & Experience: 2+ years experience as a project manager in technical software implementation Strong technical acumen and the ability to understand complex software systems Excellent leadership, negotiation, communication, and interpersonal skills Ability to work collaboratively in a fast-paced, dynamic environment Strong problem-solving and decision-making skills 3 years of experience in technical /customer service role at a SaaS company Ability to dive deep while also keeping perspective on the big picture goals Strong interpersonal skills with the ability to communicate upwardly to top management and downward to a wide range of audiences Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects Must be self-directed and motivated and able to multitask in a fast-paced ad technology environment. Additional Information Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what's right, not what's easy and accepted. When you're one of us, you run with the best. You're part of a company with industry-leading technology, with the opportunity to work on projects for some of the world's biggest brands. Our people have the talent, tools and passion to do epic things together-for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.Company Description CitrusAd is powering retail media, with a personalized sponsored product and display ad technology platform for some of the world's biggest retailers across 25 countries. Our tech paired with a world class services division is driving retailer media sales and enhanced Ad Serving for retailers of any size. Now that's refreshing! In 2023, we saw an amazing year of growth for our organization, with the focus being on diversifying from our core platform/technology only offering and expanding into the retail media sector via services, as well as creating the largest US ecommerce grocery network. Each strategic move has meant more success and allowed us to continue to win against our competitors. In September 2021 CitrusAd was acquired by the Publicis Groupe (FTSE 100 Company), the third largest communications Group in the world. We are now proud to be part of their overall Global Media business, delivering excellence in eCommerce. At CitrusAd, we are committed to fueling our team members' passion for creativity, collaboration, and desire to learn and grow. After all, it's our people that propel us forward. If you thrive in a creatively open environment with a teamwork atmosphere, this may be the job for you!
About the role The Logistics & Transport department manage the operation and planning of all fleet vehicles and are also responsible for all corporate transport services. It is essential that the fleet is managed efficiently and meets the requirements of the vehicle users and is compliant with all legislation. The role of the Logistics & Transport department is also to manage the operation and planning of all drivers and fleet vehicles and support the stock optimisation of the Retail estate. The Retail estate consists of more than 600 Barnardo's shops across the UK. The stores are supported by donated goods, including furniture, from the public and also by Commercial Businesses, who comprise of New Goods, Gifts in Kind and Ecommerce. The position of Logistics Administrator will provide daily administrative support to Barnardo's Logistics function and will also help support the transport operation. The role can be based anywhere in the UK but will require periodic and occasional visits to the Northwest, London and occasionally Rugby for team meetings and training. Key working relationships: Internal: Head of Logistics & Transport, Logistics Manager, Team Leaders Retail Van Drivers Retail Estate including Store Managers, Store Associates and Volunteers Retail Operations Team including Regional and Area Business Managers Commercial Businesses Team including New Goods, GIK and Ecommerce All nominated Barnardo's representatives of key operational functions throughout the charity External: General Public Corporate Donors Suppliers Wider Charity stakeholders Job Purpose: The role will be required to provide administration support to all members of the Logistics Department and to support logistical routes instructed by the Logistics Manager and Team Leaders. The role will also be required to support the Head of Logistics & Transport by providing daily administrative support for all Barnardo's transport functions and provide assistance to the logistics operation. To provide all aspects of administrative support, managing day-to-day tasks and emails, ensuring accuracy and timeliness in communication to the organisation. The ability to be a strong team player and contribute to positive working environment is key to this position. Key Activities: Support the Head of Logistics & Transport, Logistics Manager, Team Leaders and Van Drivers. Liaison with all relevant parties to ensure all processes are effectively administered within the organisation. Support and share responsibility for the day-to-day administration of Barnardo's Logistics & Transport functions. Manage communications within the organisation; including monitoring all incoming emails to the Stock Request Inbox. Provide effective and efficient support to all queries', ensuring communication is directed to the Head of L&T if required. Answer & follow up on all queries via phone and email regarding all aspects of Barnardo's Corporate and Retail transport functions. Maintain Microsoft Excel spreadsheets with vehicle data and assisting with monthly reports. Deal with daily enquiries and signpost to other services or members of the organisation as necessary. Attend team meetings and external supplier meetings, via Microsoft Teams as required. Attending team development/training days as required. Providing other general support to the team as necessary. Carry out other ad hoc administration duties. This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
May 04, 2024
Full time
About the role The Logistics & Transport department manage the operation and planning of all fleet vehicles and are also responsible for all corporate transport services. It is essential that the fleet is managed efficiently and meets the requirements of the vehicle users and is compliant with all legislation. The role of the Logistics & Transport department is also to manage the operation and planning of all drivers and fleet vehicles and support the stock optimisation of the Retail estate. The Retail estate consists of more than 600 Barnardo's shops across the UK. The stores are supported by donated goods, including furniture, from the public and also by Commercial Businesses, who comprise of New Goods, Gifts in Kind and Ecommerce. The position of Logistics Administrator will provide daily administrative support to Barnardo's Logistics function and will also help support the transport operation. The role can be based anywhere in the UK but will require periodic and occasional visits to the Northwest, London and occasionally Rugby for team meetings and training. Key working relationships: Internal: Head of Logistics & Transport, Logistics Manager, Team Leaders Retail Van Drivers Retail Estate including Store Managers, Store Associates and Volunteers Retail Operations Team including Regional and Area Business Managers Commercial Businesses Team including New Goods, GIK and Ecommerce All nominated Barnardo's representatives of key operational functions throughout the charity External: General Public Corporate Donors Suppliers Wider Charity stakeholders Job Purpose: The role will be required to provide administration support to all members of the Logistics Department and to support logistical routes instructed by the Logistics Manager and Team Leaders. The role will also be required to support the Head of Logistics & Transport by providing daily administrative support for all Barnardo's transport functions and provide assistance to the logistics operation. To provide all aspects of administrative support, managing day-to-day tasks and emails, ensuring accuracy and timeliness in communication to the organisation. The ability to be a strong team player and contribute to positive working environment is key to this position. Key Activities: Support the Head of Logistics & Transport, Logistics Manager, Team Leaders and Van Drivers. Liaison with all relevant parties to ensure all processes are effectively administered within the organisation. Support and share responsibility for the day-to-day administration of Barnardo's Logistics & Transport functions. Manage communications within the organisation; including monitoring all incoming emails to the Stock Request Inbox. Provide effective and efficient support to all queries', ensuring communication is directed to the Head of L&T if required. Answer & follow up on all queries via phone and email regarding all aspects of Barnardo's Corporate and Retail transport functions. Maintain Microsoft Excel spreadsheets with vehicle data and assisting with monthly reports. Deal with daily enquiries and signpost to other services or members of the organisation as necessary. Attend team meetings and external supplier meetings, via Microsoft Teams as required. Attending team development/training days as required. Providing other general support to the team as necessary. Carry out other ad hoc administration duties. This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
Assistant Manager Altrincham £27,000 We are currently recruiting for an Assistant Manager for a fantastic, expanding, well known boutique retail store who are enjoying continuous success. We have an exciting opportunity to join the retailer as an Assistant Manager. You will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. The role of an Assistant Manager is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Assistant Manager Benefits: Competitive basic salary of up to £27,000 28 days annual leave Generous staff discount scheme Workplace pension scheme Employee assistance programme Key Responsibilities as an Assistant Manager: Lead a large team to achieve the highest levels of sales and service at all times Customer centric; ensure the team interact with customers at all times Make commercial decisions that benefit the store Manage the performance of all sales assistants Operationally strong with a focus on delivery and productivity Drive retail sales and performance with your management team Recruit, induct and train a team to focus on sales and adding value to the sales process Commercially aware and able to understand business performance and react to areas that are under performing This role is an exciting challenge; the role gives you the chance to continue your career development with a retailer who can offer genuine progression, career growth and personal development. If you are seeking a role that offers a challenge, a change to work with amazing products and the opportunity to enjoy what you do! Our client has an excellent salary of up to £27k with bonuses, benefits, a high earning potential and genuine progression. APPLY TODAY for an immediate interview! Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics Legal BBBH30441
May 04, 2024
Full time
Assistant Manager Altrincham £27,000 We are currently recruiting for an Assistant Manager for a fantastic, expanding, well known boutique retail store who are enjoying continuous success. We have an exciting opportunity to join the retailer as an Assistant Manager. You will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. The role of an Assistant Manager is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you use your retail skills and experience. Assistant Manager Benefits: Competitive basic salary of up to £27,000 28 days annual leave Generous staff discount scheme Workplace pension scheme Employee assistance programme Key Responsibilities as an Assistant Manager: Lead a large team to achieve the highest levels of sales and service at all times Customer centric; ensure the team interact with customers at all times Make commercial decisions that benefit the store Manage the performance of all sales assistants Operationally strong with a focus on delivery and productivity Drive retail sales and performance with your management team Recruit, induct and train a team to focus on sales and adding value to the sales process Commercially aware and able to understand business performance and react to areas that are under performing This role is an exciting challenge; the role gives you the chance to continue your career development with a retailer who can offer genuine progression, career growth and personal development. If you are seeking a role that offers a challenge, a change to work with amazing products and the opportunity to enjoy what you do! Our client has an excellent salary of up to £27k with bonuses, benefits, a high earning potential and genuine progression. APPLY TODAY for an immediate interview! Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics Legal BBBH30441
Retail Assistant Shop Manager - London Based Charity Kentish Town, London Salary £22,824 per annum + benefits A fantastic opportunity to join a much-loved London based charity retailer as an Assistant Store/Assistant Shop Manager has arisen. We are looking for a commercially minded Assistant Store/Assistant Shop Manager who is passionate about maximising sales and profits for this key store located in Kentish Town. London.Reporting into the Store Manager, you will be responsible for all aspects of the shop in the absence of the shop manager, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness the amazing work this charity does. Charity Retail Assistant Shop Manager - The Role: In conjunction with the Store Manager achieve agreed sales targets and maximise profit through effective cost control. Ensure that a standard of excellence is maintained, in terms of customer service and supporter care. Generate additional income using local corporate and independent contacts, and social media. Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines. Maintain a high standard of visual merchandising and display. Comply with Health and Safety policies and directives. Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential. Charity Retail Assistant Shop Manager - The Person: Previous Assistant Manager or Supervisory experience within charity or fashion retail. Commercial awareness and the ability to create a customer journey to the highest level. Experience of managing a diverse team of people. Experience of visual merchandising and commerciality. Experience of working in a fast paced, sales driven, customer facing environment, Experience of working with sales and profit targets. Passion for charity retailing. Passion for fashion and key knowledge of the latest fashion trends. If you have experience within fashion retailing or charity retailing as an Assistant Manager or Supervisor and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
May 04, 2024
Full time
Retail Assistant Shop Manager - London Based Charity Kentish Town, London Salary £22,824 per annum + benefits A fantastic opportunity to join a much-loved London based charity retailer as an Assistant Store/Assistant Shop Manager has arisen. We are looking for a commercially minded Assistant Store/Assistant Shop Manager who is passionate about maximising sales and profits for this key store located in Kentish Town. London.Reporting into the Store Manager, you will be responsible for all aspects of the shop in the absence of the shop manager, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness the amazing work this charity does. Charity Retail Assistant Shop Manager - The Role: In conjunction with the Store Manager achieve agreed sales targets and maximise profit through effective cost control. Ensure that a standard of excellence is maintained, in terms of customer service and supporter care. Generate additional income using local corporate and independent contacts, and social media. Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines. Maintain a high standard of visual merchandising and display. Comply with Health and Safety policies and directives. Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential. Charity Retail Assistant Shop Manager - The Person: Previous Assistant Manager or Supervisory experience within charity or fashion retail. Commercial awareness and the ability to create a customer journey to the highest level. Experience of managing a diverse team of people. Experience of visual merchandising and commerciality. Experience of working in a fast paced, sales driven, customer facing environment, Experience of working with sales and profit targets. Passion for charity retailing. Passion for fashion and key knowledge of the latest fashion trends. If you have experience within fashion retailing or charity retailing as an Assistant Manager or Supervisor and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Area Manager Winchester Up to £34,000 Are you ready for your first step into a Multi-site role?Zachary Daniels is recruiting a new Area Manager for a rapidly expanding technology retailer who will have the opportunity to deliver a world-class experience to customers and drive an established team to perform consistently. This role is ideal for a strong performance manager, someone with an established record of delivering top level performances from your teams on a consistent basis! Ideally, we are seeking candidates from one to one service retailers and assisted sales to drive experience and fantastic results. We are delighted to be recruiting for one of largest and most exciting technology retailers in the UK market. With a track record of growth and expansion, this is a fantastic opportunity for an established Retail Manager to join a business and drive it forward. We are seeking a Senior Store Manager with the ability to develop people, drive results and increase sales consistently. Working at pace is essential! Our client is looking for an experienced Cluster Manager or Multisite Manager who has excellent leadership skills and has had extensive experience in developing and coaching colleagues to deliver a unique customer journey, that leaves the customer with a lasting impression. We want a Senior Store Manager with energy, enthusiasm, passion and the ability to motivate a diverse team. The Role of a Area Manager: You will manage a diverse team of employees to achieve their KPI's day in, day out You will be responsible for reviewing and engaging your colleagues in a set of service and sales based KPI's Driving sales performance and elevating it to a high level Our new Area Manager will put customer service and experience at the heart of everything you do daily. Development and coaching of your team, as well as regular reviews and objective planning Ability to empower the team to deliver 'sales though service' on a face to face and consultative basis Hold performance reviews, develop individual performance and make your teams deliver exceptional results The Skills and Experience we need in our new Area Manager: You will have been a Store Manager or a Cluster Manager or Area Manager or a Multisite Manager with a reputable brand for a number of years We are open to application from candidates who have experience of being an Area Manager or Cluster Manager and wants a new challenge People focused with an interest in developing and motivating people Experience of PDP's and PIP's to develop your team Can drive sales and customer experience Excellent organisational skills with the ability to manage your team remotely and in-store A natural leader who can identify problems and develop solutions Strong logistical skills required to thrive in a complex store environment Thrives is a constantly evolving work environment This is an excellent role, a job with genuine progression opportunities, the chance to add real value to a business and the opportunity to work in a truly unique environment.Apply now for an immediate interview! Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH26706
May 04, 2024
Full time
Area Manager Winchester Up to £34,000 Are you ready for your first step into a Multi-site role?Zachary Daniels is recruiting a new Area Manager for a rapidly expanding technology retailer who will have the opportunity to deliver a world-class experience to customers and drive an established team to perform consistently. This role is ideal for a strong performance manager, someone with an established record of delivering top level performances from your teams on a consistent basis! Ideally, we are seeking candidates from one to one service retailers and assisted sales to drive experience and fantastic results. We are delighted to be recruiting for one of largest and most exciting technology retailers in the UK market. With a track record of growth and expansion, this is a fantastic opportunity for an established Retail Manager to join a business and drive it forward. We are seeking a Senior Store Manager with the ability to develop people, drive results and increase sales consistently. Working at pace is essential! Our client is looking for an experienced Cluster Manager or Multisite Manager who has excellent leadership skills and has had extensive experience in developing and coaching colleagues to deliver a unique customer journey, that leaves the customer with a lasting impression. We want a Senior Store Manager with energy, enthusiasm, passion and the ability to motivate a diverse team. The Role of a Area Manager: You will manage a diverse team of employees to achieve their KPI's day in, day out You will be responsible for reviewing and engaging your colleagues in a set of service and sales based KPI's Driving sales performance and elevating it to a high level Our new Area Manager will put customer service and experience at the heart of everything you do daily. Development and coaching of your team, as well as regular reviews and objective planning Ability to empower the team to deliver 'sales though service' on a face to face and consultative basis Hold performance reviews, develop individual performance and make your teams deliver exceptional results The Skills and Experience we need in our new Area Manager: You will have been a Store Manager or a Cluster Manager or Area Manager or a Multisite Manager with a reputable brand for a number of years We are open to application from candidates who have experience of being an Area Manager or Cluster Manager and wants a new challenge People focused with an interest in developing and motivating people Experience of PDP's and PIP's to develop your team Can drive sales and customer experience Excellent organisational skills with the ability to manage your team remotely and in-store A natural leader who can identify problems and develop solutions Strong logistical skills required to thrive in a complex store environment Thrives is a constantly evolving work environment This is an excellent role, a job with genuine progression opportunities, the chance to add real value to a business and the opportunity to work in a truly unique environment.Apply now for an immediate interview! Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH26706
POST recruitment are exclusively recruiting for a niche business close to Leeds that is looking to overhaul its ecom proposition. The core of the business has sustained long term growth and with this new appointment they're looking to add new channels to their offering. This is a hybrid role, with the expectation of a 2/3 split in the office, unfortunately remote candidates will not be considered. The e-Commerce Specialist will oversee all aspects of the sales platform, developing and implementing strategies to drive traffic, increase conversion rates and optimise user experience. Responsibilities Manage day to day operations of the eCommerce platform, including product listings (descriptions, images, video, demo and reviews). Create and manage seasonal and annual campaigns using data and analytics to identify to make improvements and make data driven decisions. Lead product merchandising, pricing strategies and promotional campaigns to maximise sales. Build and understanding of our customer groups and use the insights to hone how we market and sell to them. Collaborate with Marketing, Procurement, and IT teams to optimise and enhance the user experience. Improve SEO performance and use digital, email and social campaigns to help drive traffic, conversions, and growth. Regular management, maintenance and review of Ecommerce channels including marketplaces such as Amazon & eBay. Grow and development knowledge of current and potential markets, understanding the competitor landscape and working with colleagues in Marketing to identify opportunities to differentiate and diversify offerings. Contribute expert knowledge as a Subject Matter Expert and Stakeholder on relevant projects within the business. Skills, Knowledge and Behaviours Minimum of 3 years of experience in Ecommerce management. B2B preferential but not essential. Deep understanding of Ecommerce platforms and digital marketing best practices. Proven track record of driving Ecommerce growth and improving user experience. Analytical mindset with the ability to translate data into actionable strategies. Demonstrable understanding of revenue, profit and ROI. Proven ability to build costing proposals and manage a budget. Highly IT literate - experience of using Sana Commerce would be advantageous but not essential.
May 04, 2024
Full time
POST recruitment are exclusively recruiting for a niche business close to Leeds that is looking to overhaul its ecom proposition. The core of the business has sustained long term growth and with this new appointment they're looking to add new channels to their offering. This is a hybrid role, with the expectation of a 2/3 split in the office, unfortunately remote candidates will not be considered. The e-Commerce Specialist will oversee all aspects of the sales platform, developing and implementing strategies to drive traffic, increase conversion rates and optimise user experience. Responsibilities Manage day to day operations of the eCommerce platform, including product listings (descriptions, images, video, demo and reviews). Create and manage seasonal and annual campaigns using data and analytics to identify to make improvements and make data driven decisions. Lead product merchandising, pricing strategies and promotional campaigns to maximise sales. Build and understanding of our customer groups and use the insights to hone how we market and sell to them. Collaborate with Marketing, Procurement, and IT teams to optimise and enhance the user experience. Improve SEO performance and use digital, email and social campaigns to help drive traffic, conversions, and growth. Regular management, maintenance and review of Ecommerce channels including marketplaces such as Amazon & eBay. Grow and development knowledge of current and potential markets, understanding the competitor landscape and working with colleagues in Marketing to identify opportunities to differentiate and diversify offerings. Contribute expert knowledge as a Subject Matter Expert and Stakeholder on relevant projects within the business. Skills, Knowledge and Behaviours Minimum of 3 years of experience in Ecommerce management. B2B preferential but not essential. Deep understanding of Ecommerce platforms and digital marketing best practices. Proven track record of driving Ecommerce growth and improving user experience. Analytical mindset with the ability to translate data into actionable strategies. Demonstrable understanding of revenue, profit and ROI. Proven ability to build costing proposals and manage a budget. Highly IT literate - experience of using Sana Commerce would be advantageous but not essential.
My client are seeking a talented and driven Merchandiser to join their growing Buying & Merchandising team. The role involves helping to shape and drive the product range, ensuring they are providing their customers with the right product at the right time. Client Details A great opportunity for a Merchandiser to join a growing Ecommerce Retailer in the Worsley area. They sell a variety of trend led product for the home and apparel. From Bedding to throws, cushions to loungewear. Due to strong trading figures and company investment they are seeking to add another Merchandiser to their Merchandising team. Description You the Merchandiser will be responsible for forecasting forward sales and intake requirements for a given range of products. Review historical sales figures and record lessons learned on a continuous basis. Liaising with factories and Product Team to ensure shipment dates are met for ongoing and new lines. Recognising when issues need to be flagged up to the Merchandise Manager, with suggestions on how the issue can be rectified. Manage the intake of stock within given stock turn targets. Manage own stock to maximise availability, whilst reducing discontinued exposure. Collate sales and stock availability across multiple sales channels. Make suggestions for range refresh, both for new products and exiting products. Profile Inquisitive, analytical mind and strong communication skills. Attention to detail and the ability to spot anomalies, suggesting course of action to mitigate issues. Enthusiastic & able to work cooperatively with different departments. Able to work in a busy environment and meet deadlines whilst attention to detail is paramount. Excellent Excel skills. Excellent forecasting skills. Job Offer Free parking and close to transport links. A supportive and inclusive company culture. Onsite role 25 days holiday plus bank holidays Staff company events
May 03, 2024
Full time
My client are seeking a talented and driven Merchandiser to join their growing Buying & Merchandising team. The role involves helping to shape and drive the product range, ensuring they are providing their customers with the right product at the right time. Client Details A great opportunity for a Merchandiser to join a growing Ecommerce Retailer in the Worsley area. They sell a variety of trend led product for the home and apparel. From Bedding to throws, cushions to loungewear. Due to strong trading figures and company investment they are seeking to add another Merchandiser to their Merchandising team. Description You the Merchandiser will be responsible for forecasting forward sales and intake requirements for a given range of products. Review historical sales figures and record lessons learned on a continuous basis. Liaising with factories and Product Team to ensure shipment dates are met for ongoing and new lines. Recognising when issues need to be flagged up to the Merchandise Manager, with suggestions on how the issue can be rectified. Manage the intake of stock within given stock turn targets. Manage own stock to maximise availability, whilst reducing discontinued exposure. Collate sales and stock availability across multiple sales channels. Make suggestions for range refresh, both for new products and exiting products. Profile Inquisitive, analytical mind and strong communication skills. Attention to detail and the ability to spot anomalies, suggesting course of action to mitigate issues. Enthusiastic & able to work cooperatively with different departments. Able to work in a busy environment and meet deadlines whilst attention to detail is paramount. Excellent Excel skills. Excellent forecasting skills. Job Offer Free parking and close to transport links. A supportive and inclusive company culture. Onsite role 25 days holiday plus bank holidays Staff company events
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. This is a 14 month fixed term contract role with an ideal start in mid-July. About the team and role The UK Monetisation team is responsible for maximising long-term value creation for the company across buyers, sellers and partners. As Senior Manager responsible for promotions, you will be an integral part of this team and will work on some of the largest and most complex elements of eBay's business strategy, driving financial performance (top and bottom line) and defining the relationships eBay has with its customers and partners representing the firm's largest source of competitive advantage. You will coordinate with the necessary teams managing sellers (Business sellers and Consumer sellers) to ensure the promotion plan is aligned to their business strategy and is driving incremental business. You also will have to coordinate with legal, marketing, customer service and analytics team to ensure the promo delivery. The candidate in this role will report into the Head of monetization UK/FR, and the team sits within Global monetisation team. The successful candidate will need to operate cross-functionally in the day-to-day workings of the eBay's UK business while at the global level it will be essential to collaborate effectively with the other major country leads in primarily USA and Central Europe to develop global initiatives and to build out promo tools & infrastructure. What you will accomplish: Design and implement A/B tests to inform/validate modelling, and share an accurate readout with country teams to drive commercial decision making Provide business insights using data (both quantitative and qualitative) to improve performance of pricing campaigns and analyze competitive landscape Derive customer insights from data, translate into commercial lever enhancements, and grow the spend at a positive return on investment Create, improve, and automate streamlined & accurate reporting, e.g. - Standardize execution of eBay Promotions from forecasting to performance measurement Partner with country team and analytical team by translating business questions/problems into structured analyses and support UK and FR business transformation, e.g. - Redefining Seller Segmentations and Value Proposition for C2C and B2C sellers Partner management and project execution: liaise with the relevant leads in the B2C and C2C UK seller teams on key data insights to drive decision, and support and execution pricing changes via working closing with various partner team such as finance, C2C, product, legal and marketing team. What you will bring: Previous experience in revenue management and pricing of services, with exposure to designing and managing promotions preferred Outstanding analytical thinking skills. Strength in analysing information and comfortable with modelling. Ability to merge qualitative and strategic perspectives with analytics to create balanced recommendations. Ability to manage delivery in a fast-changing, multi-national cross-functional business. Flexible, and comfortable with dealing through ambiguity in a trust-based, human way. Excellent written and verbal communication skills. Ability to present proposals that incorporate the customer impact as well as the commercial impact. Strong attention to detail and experience coordinating with cross-functional teams Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Contractor
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. This is a 14 month fixed term contract role with an ideal start in mid-July. About the team and role The UK Monetisation team is responsible for maximising long-term value creation for the company across buyers, sellers and partners. As Senior Manager responsible for promotions, you will be an integral part of this team and will work on some of the largest and most complex elements of eBay's business strategy, driving financial performance (top and bottom line) and defining the relationships eBay has with its customers and partners representing the firm's largest source of competitive advantage. You will coordinate with the necessary teams managing sellers (Business sellers and Consumer sellers) to ensure the promotion plan is aligned to their business strategy and is driving incremental business. You also will have to coordinate with legal, marketing, customer service and analytics team to ensure the promo delivery. The candidate in this role will report into the Head of monetization UK/FR, and the team sits within Global monetisation team. The successful candidate will need to operate cross-functionally in the day-to-day workings of the eBay's UK business while at the global level it will be essential to collaborate effectively with the other major country leads in primarily USA and Central Europe to develop global initiatives and to build out promo tools & infrastructure. What you will accomplish: Design and implement A/B tests to inform/validate modelling, and share an accurate readout with country teams to drive commercial decision making Provide business insights using data (both quantitative and qualitative) to improve performance of pricing campaigns and analyze competitive landscape Derive customer insights from data, translate into commercial lever enhancements, and grow the spend at a positive return on investment Create, improve, and automate streamlined & accurate reporting, e.g. - Standardize execution of eBay Promotions from forecasting to performance measurement Partner with country team and analytical team by translating business questions/problems into structured analyses and support UK and FR business transformation, e.g. - Redefining Seller Segmentations and Value Proposition for C2C and B2C sellers Partner management and project execution: liaise with the relevant leads in the B2C and C2C UK seller teams on key data insights to drive decision, and support and execution pricing changes via working closing with various partner team such as finance, C2C, product, legal and marketing team. What you will bring: Previous experience in revenue management and pricing of services, with exposure to designing and managing promotions preferred Outstanding analytical thinking skills. Strength in analysing information and comfortable with modelling. Ability to merge qualitative and strategic perspectives with analytics to create balanced recommendations. Ability to manage delivery in a fast-changing, multi-national cross-functional business. Flexible, and comfortable with dealing through ambiguity in a trust-based, human way. Excellent written and verbal communication skills. Ability to present proposals that incorporate the customer impact as well as the commercial impact. Strong attention to detail and experience coordinating with cross-functional teams Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Job Title: Customer Service Manager Location: West End, London Contract Type: Permanent Salary: 30,000 - 35,000 per year Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London. If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, this is the perfect opportunity for you. As the Customer Service Manager, you will be responsible for strategizing and improving our client's customer experience. You will collaborate closely with their warehouse, ecommerce, and social teams, as well as overseeing other customer service team members. Key Responsibilities: Own the customer experience, proactively improving it and addressing any customer service issues promptly. Develop and implement best practises for customer service. Coach and provide guidance to the freelance customer service representatives to ensure they understand their roles and responsibilities. Work with local management to ensure regional colleagues are aligned with our client's objectives and priorities. Lead or contribute to various customer service projects to optimise the overall customer experience. Produce regular reports on customer feedback and service performance to influence CRM strategies. Essential Qualifications: Educated to A Level standard or equivalent. Essential Skills: Excellent verbal and written communication skills. Highly organised with the ability to prioritise tasks and meet deadlines. Strong interpersonal skills and the ability to engage professionally with others. Results-oriented mindset with a strong work ethic. Customer-focused, understanding the needs of our client's global customer base. Self-motivated and proactive in problem-solving. Exceptional attention to detail. Ability to plan and delegate work effectively to a small team. Proficient in Microsoft Office, Google Suite, Zendesk, and Solidus. Joining our client's team will provide you with a dynamic and collaborative working environment where your contributions will directly impact their success. You will have the opportunity to grow and develop within the role as the company continues to evolve. If you are dedicated, enthusiastic, and passionate about delivering exceptional customer experiences, apply now to be considered for the Customer Service Manager position. Don't miss out on this fantastic opportunity to join a company that values its employees and fosters a positive and supportive culture. Please note that only successful candidates will be contacted for further steps in the selection process. Thank you for your interest in this position. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 03, 2024
Full time
Job Title: Customer Service Manager Location: West End, London Contract Type: Permanent Salary: 30,000 - 35,000 per year Our client, a leading company in the industry, is seeking a highly motivated and dedicated Customer Service Manager to join their team in London. If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, this is the perfect opportunity for you. As the Customer Service Manager, you will be responsible for strategizing and improving our client's customer experience. You will collaborate closely with their warehouse, ecommerce, and social teams, as well as overseeing other customer service team members. Key Responsibilities: Own the customer experience, proactively improving it and addressing any customer service issues promptly. Develop and implement best practises for customer service. Coach and provide guidance to the freelance customer service representatives to ensure they understand their roles and responsibilities. Work with local management to ensure regional colleagues are aligned with our client's objectives and priorities. Lead or contribute to various customer service projects to optimise the overall customer experience. Produce regular reports on customer feedback and service performance to influence CRM strategies. Essential Qualifications: Educated to A Level standard or equivalent. Essential Skills: Excellent verbal and written communication skills. Highly organised with the ability to prioritise tasks and meet deadlines. Strong interpersonal skills and the ability to engage professionally with others. Results-oriented mindset with a strong work ethic. Customer-focused, understanding the needs of our client's global customer base. Self-motivated and proactive in problem-solving. Exceptional attention to detail. Ability to plan and delegate work effectively to a small team. Proficient in Microsoft Office, Google Suite, Zendesk, and Solidus. Joining our client's team will provide you with a dynamic and collaborative working environment where your contributions will directly impact their success. You will have the opportunity to grow and develop within the role as the company continues to evolve. If you are dedicated, enthusiastic, and passionate about delivering exceptional customer experiences, apply now to be considered for the Customer Service Manager position. Don't miss out on this fantastic opportunity to join a company that values its employees and fosters a positive and supportive culture. Please note that only successful candidates will be contacted for further steps in the selection process. Thank you for your interest in this position. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. This is a fixed term contract role for 1 year. About the role and team: eBay's Delivery Operations and Solutions Team is looking for a seasoned Senior Program Manager to lead the creation and execution of innovative delivery initiatives. This pivotal role is designed to enhance the selling and buying experience on eBay by ensuring our delivery and logistics solutions are consistently improving. We are seeking a strategic problem solver with a hands-on approach to drive operational excellence and elevate the e-commerce delivery experience for our sellers and their customers. What you will accomplish Lead the development and management of ground breaking delivery initiatives that enhance the eBay marketplace. Guarantee the delivery and logistics solutions adhere to the highest quality standards, providing exceptional service consistently. Engage and manage multiple partners, both internal and external, to ensure seamless delivery of operational excellence. Build and deliver against a roadmap for delivery solutions, incorporating business analysis, functional and customer experience design, competitive analysis, and market segmentation. Foster strong partnerships and collaborate effectively with carriers and logistics providers to achieve strategic goals. Apply standout project management skills to deliver projects on time and within scope in a global, hybrid organizational environment. Provide executive-level reporting and updates, ensuring transparency and alignment across the organization. What you will bring: Proven track record of successful project leadership, with a preference for experience in logistics and carrier management. Strong partner management skills, with the ability to navigate complex organizational structures and build consensus. Demonstrated experience in e-commerce or retail, with a deep understanding of the logistics and delivery landscape. Strategic attitude, with the ability to translate insights into actionable long-term plans. Excellent communication skills, capable of engaging with executive-level partners and cross-functional teams. Adept at working with partners and managing relationships to drive business success. Strong analytical skills with the ability to collect, review and evaluate data to drive informed decision making Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. This is a fixed term contract role for 1 year. About the role and team: eBay's Delivery Operations and Solutions Team is looking for a seasoned Senior Program Manager to lead the creation and execution of innovative delivery initiatives. This pivotal role is designed to enhance the selling and buying experience on eBay by ensuring our delivery and logistics solutions are consistently improving. We are seeking a strategic problem solver with a hands-on approach to drive operational excellence and elevate the e-commerce delivery experience for our sellers and their customers. What you will accomplish Lead the development and management of ground breaking delivery initiatives that enhance the eBay marketplace. Guarantee the delivery and logistics solutions adhere to the highest quality standards, providing exceptional service consistently. Engage and manage multiple partners, both internal and external, to ensure seamless delivery of operational excellence. Build and deliver against a roadmap for delivery solutions, incorporating business analysis, functional and customer experience design, competitive analysis, and market segmentation. Foster strong partnerships and collaborate effectively with carriers and logistics providers to achieve strategic goals. Apply standout project management skills to deliver projects on time and within scope in a global, hybrid organizational environment. Provide executive-level reporting and updates, ensuring transparency and alignment across the organization. What you will bring: Proven track record of successful project leadership, with a preference for experience in logistics and carrier management. Strong partner management skills, with the ability to navigate complex organizational structures and build consensus. Demonstrated experience in e-commerce or retail, with a deep understanding of the logistics and delivery landscape. Strategic attitude, with the ability to translate insights into actionable long-term plans. Excellent communication skills, capable of engaging with executive-level partners and cross-functional teams. Adept at working with partners and managing relationships to drive business success. Strong analytical skills with the ability to collect, review and evaluate data to drive informed decision making Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. Seller Initiatives Manager (12 month FTC) . About the Team Seller Success team is a newly created team that manages eBay UK's consumer to consumer (C2C) and small business (SMB) Sellers. This newly created role will be key in supporting and driving global and local business initiatives to drive forward improvements for all our seller segments that enable them to grow their businesses on eBay. In this critical cross functional, analytical role you will be targeted with growing organic sellers GMV, sales growth and survival rates plus driving our onboarding to first sale figures and organic seller number and onboarding funnel metrics. Responsibilities Champion the sellers across the organisation always thinking of the bigger picture. Support and E2E project manage the development and delivery of work streams that support onboarding and scaling of sellers on eBay, from concept and initiation to release and go to market. This role will focus in particular, leading on specific projects and being the UK point of contact for projects on Risk & Trust areas and ensuring we deliver improvements in the Seller experience to drive growth. In 2024, in particular this role will predominantly be focussed on delivering against the fix the fundamental aspect of UK Win back plan, working with risk & trust partners on improving holds, suspensions etc to improve seller on boarding experience & helping our SMB & C2C sellers scale & grow on the platform. This will invovle : Using data & insights to find opportunities to evolve the platform and offer for sellers and navigate change Working with cross functional teams & partners and driving processes, tools & product enhancements to activate and/or optimise propositions & policy levers for small businesses Ensuring clear status reporting is happening at all levels, whether at the sponsor level or day to day team members Passionately understanding the eBay customer, and drive a customer-first attitude across the business Presenting formally and informally with impact to senior audiences to drive understanding and agreement About you : Commercial strategy : experience in developing & delivering strategic plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals. Project management : ability to create & implement operational plans. Required to co-ordinate & deliver complex initiatives across different business functions & departments. Partner engagement : Able to build and sustain relationships across all functions and levels in an organization, to ensure seamless integration and flawless execution of plans. Analytical orientation: A self-sufficient analytical problem solver with the knack of sifting through detail and putting complex ideas into clear frameworks. Makes data driven decisions and is action and results orientated. Proficient in SQL and Excel. Customer focus & advocacy: A real passion for customers & ability to link to day-to-day role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. Seller Initiatives Manager (12 month FTC) . About the Team Seller Success team is a newly created team that manages eBay UK's consumer to consumer (C2C) and small business (SMB) Sellers. This newly created role will be key in supporting and driving global and local business initiatives to drive forward improvements for all our seller segments that enable them to grow their businesses on eBay. In this critical cross functional, analytical role you will be targeted with growing organic sellers GMV, sales growth and survival rates plus driving our onboarding to first sale figures and organic seller number and onboarding funnel metrics. Responsibilities Champion the sellers across the organisation always thinking of the bigger picture. Support and E2E project manage the development and delivery of work streams that support onboarding and scaling of sellers on eBay, from concept and initiation to release and go to market. This role will focus in particular, leading on specific projects and being the UK point of contact for projects on Risk & Trust areas and ensuring we deliver improvements in the Seller experience to drive growth. In 2024, in particular this role will predominantly be focussed on delivering against the fix the fundamental aspect of UK Win back plan, working with risk & trust partners on improving holds, suspensions etc to improve seller on boarding experience & helping our SMB & C2C sellers scale & grow on the platform. This will invovle : Using data & insights to find opportunities to evolve the platform and offer for sellers and navigate change Working with cross functional teams & partners and driving processes, tools & product enhancements to activate and/or optimise propositions & policy levers for small businesses Ensuring clear status reporting is happening at all levels, whether at the sponsor level or day to day team members Passionately understanding the eBay customer, and drive a customer-first attitude across the business Presenting formally and informally with impact to senior audiences to drive understanding and agreement About you : Commercial strategy : experience in developing & delivering strategic plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals. Project management : ability to create & implement operational plans. Required to co-ordinate & deliver complex initiatives across different business functions & departments. Partner engagement : Able to build and sustain relationships across all functions and levels in an organization, to ensure seamless integration and flawless execution of plans. Analytical orientation: A self-sufficient analytical problem solver with the knack of sifting through detail and putting complex ideas into clear frameworks. Makes data driven decisions and is action and results orientated. Proficient in SQL and Excel. Customer focus & advocacy: A real passion for customers & ability to link to day-to-day role. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the Team: The team is a backend team building internal and external APIs, enterprise distributed systems, services. Our teams operate a DevOps philosophy. You, together with the rest of your team, support in production what you build. We value delivery to production, getting data/feedback from production and using this data to drive further improvements and features. We release continuously to production, multiple times a day. Responsibilities : Your responsibilities in this role include, but are not limited to: Consistently delivering against the product and engineering backlogs. Architecting solutions that are secure, maintainable, extensible and can meet the demands of eBay's scale Supporting our applications in production, including setting up & maintaining logging, monitoring and alerting. Lead and mentor team on best engineering and architectural patterns and practices . Pair programming, reviewing pull request and giving constructive feedback. Contributing to the definition of features for services owned by your team Continuously improving yourself and your team by suggesting and helping implement new Engineering tools, processes and practices Effectively communicating your and your team's progress to your team members, your manager and wider eBay colleagues. Leading on large initiatives spanning multiple teams in the domain Requirements To be considered for this role, you must have significant commercial experience and a passion for working in: Java Spring Boot Developing and using enterprise APIs Various testing methodologies System design at high scale and commercial experience with: SQL and NoSQL databases Async processing Cloud native applications working in a continuous delivery environment Modern observability practices Desired: Not vital, but you'll have the edge if you also have experience with: Grafana Prometheus Kotlin or a least the willingness to learn it or have worked in: an ecommerce organisation a shipping/logistics/exports organisation What you bring: Agile: Test-Driven Development, collaboration and continuous delivery are your preferred engineering practices? We take the best bits of Lean, Scrum and Kanban too. Architecture: In a large scale distributed web-application, you choose the right tool for the job at hand. You know when to break something out into a new component and the best way to wire it in, when to go with the simplest fit into the current system and when to rethink the existing approach. Experience: You are an experienced engineer, with several years working at a high level, confident working on a range of languages and frameworks and are happy to pick up new ones. You like working on established technology stacks as well as quickly changing platforms. Leadership : You have proven experience on delivering complex initiatives at scale by leading multiple teams from technical and process points of view. You have influenced the technical direction of a team and have mentoring experience. Maturity : You understand the necessity of the engineering vs business balance and are able to compromise efficiently. You are not afraid of legacy systems and know how to deal with them and when. You plan just right according to a situation and not too much or too little. Sensible approach when it comes to late changes or deadlines. What we bring: Rewarding technical challenges - fixing ecommerce delivery requires solving difficult technical problems: building unified shipping platforms for diverse customers, iterating fast while providing the best customer experience, constantly improving our technology while dealing with the eBay volume is what we do best. Wonderful, bright, air-conditioned offices in Shoreditch, with bike racks (and shower!), right next to Liverpool St and Shoreditch High Street stations for super easy commuting, and lots of great food options nearby. When we're in the office, a light breakfast and lunch is provided, and a weekly massage. Great company culture - we have a culture of respect and high expectations of others. We love sharing a drink during our Friday All Hands, play board games and enjoy free lunch on our demo day. Hybrid working - really great support when working from home (we've got good video conferencing facilities). Competitive salary and generous benefits. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
May 03, 2024
Full time
At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all. About the Team: The team is a backend team building internal and external APIs, enterprise distributed systems, services. Our teams operate a DevOps philosophy. You, together with the rest of your team, support in production what you build. We value delivery to production, getting data/feedback from production and using this data to drive further improvements and features. We release continuously to production, multiple times a day. Responsibilities : Your responsibilities in this role include, but are not limited to: Consistently delivering against the product and engineering backlogs. Architecting solutions that are secure, maintainable, extensible and can meet the demands of eBay's scale Supporting our applications in production, including setting up & maintaining logging, monitoring and alerting. Lead and mentor team on best engineering and architectural patterns and practices . Pair programming, reviewing pull request and giving constructive feedback. Contributing to the definition of features for services owned by your team Continuously improving yourself and your team by suggesting and helping implement new Engineering tools, processes and practices Effectively communicating your and your team's progress to your team members, your manager and wider eBay colleagues. Leading on large initiatives spanning multiple teams in the domain Requirements To be considered for this role, you must have significant commercial experience and a passion for working in: Java Spring Boot Developing and using enterprise APIs Various testing methodologies System design at high scale and commercial experience with: SQL and NoSQL databases Async processing Cloud native applications working in a continuous delivery environment Modern observability practices Desired: Not vital, but you'll have the edge if you also have experience with: Grafana Prometheus Kotlin or a least the willingness to learn it or have worked in: an ecommerce organisation a shipping/logistics/exports organisation What you bring: Agile: Test-Driven Development, collaboration and continuous delivery are your preferred engineering practices? We take the best bits of Lean, Scrum and Kanban too. Architecture: In a large scale distributed web-application, you choose the right tool for the job at hand. You know when to break something out into a new component and the best way to wire it in, when to go with the simplest fit into the current system and when to rethink the existing approach. Experience: You are an experienced engineer, with several years working at a high level, confident working on a range of languages and frameworks and are happy to pick up new ones. You like working on established technology stacks as well as quickly changing platforms. Leadership : You have proven experience on delivering complex initiatives at scale by leading multiple teams from technical and process points of view. You have influenced the technical direction of a team and have mentoring experience. Maturity : You understand the necessity of the engineering vs business balance and are able to compromise efficiently. You are not afraid of legacy systems and know how to deal with them and when. You plan just right according to a situation and not too much or too little. Sensible approach when it comes to late changes or deadlines. What we bring: Rewarding technical challenges - fixing ecommerce delivery requires solving difficult technical problems: building unified shipping platforms for diverse customers, iterating fast while providing the best customer experience, constantly improving our technology while dealing with the eBay volume is what we do best. Wonderful, bright, air-conditioned offices in Shoreditch, with bike racks (and shower!), right next to Liverpool St and Shoreditch High Street stations for super easy commuting, and lots of great food options nearby. When we're in the office, a light breakfast and lunch is provided, and a weekly massage. Great company culture - we have a culture of respect and high expectations of others. We love sharing a drink during our Friday All Hands, play board games and enjoy free lunch on our demo day. Hybrid working - really great support when working from home (we've got good video conferencing facilities). Competitive salary and generous benefits. Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.
Are you a talented and driven individual, ready to take the next step in your career? We are currently seeking a Fashion Retail Manager to join our highly successful Paisley-based client, where you will play an integral role within a friendly and fast-paced team. What you will get in your new role An attractive salary of 25,000 to 30,000 per annum Performance related bonus of up to 10,000 Monday to Friday, 9am-5pm Enhanced holiday leave Free-onsite parking Responsibilities within your new role As the Fashion Retail Manager, you will be responsible for maintaining strong relationships with existing customers through various communication channels and actively fostering new connections, as well as acting as the initial point of contact for customer service matters. Your duties extend to addressing customer inquiries comprehensively, from product details to upsells, swaps, and discounts, as well as quoting prices, creating invoices, and providing pertinent product recommendations, efficiently managing sales through the Shopify system. Additionally, you'll actively promote the VIP programme, conduct Zoom-style discussions with customers as needed, and contribute to event planning and organisation. Collaborating with the Head of Marketing, you'll manage the flow of communications with customers, crafting suitable messages, emails, and upsells via Klayvio. Your personality, experience and qualifications To succeed as the Fashion Retail Manager, you should have an excellent background in sales and customer service combined with sales planning experience to ensure that monthly sales targets are met. You should have the ability to spot a sales opportunity and close it efficiently while being proactive in identifying opportunities that could lead to increased revenue streams. Excellent time management skills are essential along with excellent IT skills including proficiency in using MS Office or similar software packages along with knowledge of Shopify or other eCommerce platforms. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
May 03, 2024
Full time
Are you a talented and driven individual, ready to take the next step in your career? We are currently seeking a Fashion Retail Manager to join our highly successful Paisley-based client, where you will play an integral role within a friendly and fast-paced team. What you will get in your new role An attractive salary of 25,000 to 30,000 per annum Performance related bonus of up to 10,000 Monday to Friday, 9am-5pm Enhanced holiday leave Free-onsite parking Responsibilities within your new role As the Fashion Retail Manager, you will be responsible for maintaining strong relationships with existing customers through various communication channels and actively fostering new connections, as well as acting as the initial point of contact for customer service matters. Your duties extend to addressing customer inquiries comprehensively, from product details to upsells, swaps, and discounts, as well as quoting prices, creating invoices, and providing pertinent product recommendations, efficiently managing sales through the Shopify system. Additionally, you'll actively promote the VIP programme, conduct Zoom-style discussions with customers as needed, and contribute to event planning and organisation. Collaborating with the Head of Marketing, you'll manage the flow of communications with customers, crafting suitable messages, emails, and upsells via Klayvio. Your personality, experience and qualifications To succeed as the Fashion Retail Manager, you should have an excellent background in sales and customer service combined with sales planning experience to ensure that monthly sales targets are met. You should have the ability to spot a sales opportunity and close it efficiently while being proactive in identifying opportunities that could lead to increased revenue streams. Excellent time management skills are essential along with excellent IT skills including proficiency in using MS Office or similar software packages along with knowledge of Shopify or other eCommerce platforms. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 03, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
May 03, 2024
Full time
Are you ready to join an award-winning team crafting digital experiences for the likes of HMV, YO!, Optibac & De Beers. This is an exciting opportunity to join Ridgeway Digital - a leading digital agency in an exciting hybrid role. If you have relevant experience within Account Management in a Digital or Agency capacity, we d love to hear from you! Role info: Digital Delivery Account Manager Witney / Oxford Oxfordshire Based Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product / Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: We are Ridgeway. Founded in 2010, we are extremely proud to be recognised as an award-winning, leading and accredited UK Microsoft Gold Partner, Kentico Xperience Gold Partner with Quality Expert status, and Kontent Premium Partner. Our main studio is based in Witney, Oxfordshire, and our team of experts continue to this day to practise our founding partners focus and ethos. Whether it be a mid-tier web or enterprise level eCommerce solution, we curate purposeful and performant digital online experiences that deliver commercial impact. We work together and learn from each other to craft award-winning digital projects for our clients that ultimately make their customers happy. We adopt a robust collaborative approach with all our clients to capture and explore ideas, unearth key goals, and provide honest direction. Cultural fit is incredibly important to us as when we re aligned everything in the world feels just that little bit better, so we re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention to detail and are supportive Inquisitive we do not make assumptions The Digital Delivery Account Manager Opportunity: As Digital Delivery Account Manager, you will look after the end-to-end delivery of purposeful digital solutions, while maintaining strong partnerships with our high-profile and varied clients. You ll be working in a multi-disciplinary team of talented individuals who are equally passionate and collaborative. You ll be the main point of contact for your clients and internal development team. Key Responsibilities: + Being responsible for account and project planning with efficient team scheduling to ensure delivery to scope, time, budget, meeting quality and KPIs + Managing several diverse, engaging clients and build strong long-term partnerships with key pro-activity + Diligently controlling and owning the end-to-end delivery process balancing profitability and quality, risk and change, retainers, monitoring progress and producing thorough scoping documentation and status reports + Coordinating and leading a joined up internal team of experts to scope digital marketing, web builds, performance driven solution changes and ongoing support and maintenance + Thoroughly understanding our clients and their business, with the ability and knowledge of our solutions to proactively suggest solutions and provide digital consultancy + Preparation and ongoing maintenance of appropriate project documentation in each phase What we are looking for: + A confident and collaborative individual who is passionate about delivering high quality solutions to clients + Experience delivering both waterfall and agile projects in an agency environment + Process-driven and able to show outstanding attention to detail to ensure consistent quality for both client and internal communication + Able to effectively communicate with all stakeholders, from developers in your team to C-Suite client stakeholders + Enjoy working with and gaining an understanding of digital solutions + Proud of providing exceptional service and quality, ensuring a happy client What s on Offer: + 25-30 days leave + Private medical + Contributory pension + EV leasing + Hybrid working with at least 2 days in the office + And more ! Your Experience / Background / Previous Roles May Include: Digital Account Executive, Customer Success, Digital Client Relations Manager, Client Engagement, Client Experience Manager, Account Support Specialist, Agency Service Delivery, ATS, Kentico, CRM, Digital Service Delivery Partner. Sound like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner Recruitment Revolution on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Personnel Selection are pleased to be working alongside this excellent Andover based company, who are focused on sustainability initiatives and providing an inclusive and dynamic working environment. Benefits on offer include: 25 days holiday plus bank holiday, 26 days after 11 years service and 27 days after 20 years service, plus Christmas Eve and News Year Eve we finish at 1pm. Life assurance x2 salary and after five years income protection scheme which may pay up to 75%. Auto enrolment employee 4% contribution and employer 5% contribution + more! We are recruiting for a Product Merchandising Manager to work on a full time and permanent basis, working from the Andover offices. Some remote working can be discussed. The role is focused on product merchandising, the end-to-end process of setting up new products from ERP to website front-end and making sure that the products are represented in the best way possible to both retail and trade customers alike. You will be working within the eCommerce Team and liaising with other internal departments to manage the product catalogue. This role will have the opportunity to suggest and develop changes to the existing process, improving based on business goals and targets, so we would love to hear from you if you have an innovative and forward-thinking personality! Essential skills: Relevant sound and demonstrable hands-on digital retail experience. Previous hands-on experience in supporting a multi-million-pound retail website preferably for a multi-channel retailer. Demonstrable knowledge and experience for the digital look and feel of products preferably both in a B2C and B2B environment. Hands-on and practical is a must for entering product data into an ERP, a PIM and/or website platform. Recent sound experience working within multi skilled teams including liaising with external development partners. Solid knowledge at intermediate to advance level of working with Excel and formulas to manage data sheets. If you are an enthusiast with a passion for content and products as well as an eye for detail, we would love to hear from you! Please do send your CV to us ASAP!
May 03, 2024
Full time
Personnel Selection are pleased to be working alongside this excellent Andover based company, who are focused on sustainability initiatives and providing an inclusive and dynamic working environment. Benefits on offer include: 25 days holiday plus bank holiday, 26 days after 11 years service and 27 days after 20 years service, plus Christmas Eve and News Year Eve we finish at 1pm. Life assurance x2 salary and after five years income protection scheme which may pay up to 75%. Auto enrolment employee 4% contribution and employer 5% contribution + more! We are recruiting for a Product Merchandising Manager to work on a full time and permanent basis, working from the Andover offices. Some remote working can be discussed. The role is focused on product merchandising, the end-to-end process of setting up new products from ERP to website front-end and making sure that the products are represented in the best way possible to both retail and trade customers alike. You will be working within the eCommerce Team and liaising with other internal departments to manage the product catalogue. This role will have the opportunity to suggest and develop changes to the existing process, improving based on business goals and targets, so we would love to hear from you if you have an innovative and forward-thinking personality! Essential skills: Relevant sound and demonstrable hands-on digital retail experience. Previous hands-on experience in supporting a multi-million-pound retail website preferably for a multi-channel retailer. Demonstrable knowledge and experience for the digital look and feel of products preferably both in a B2C and B2B environment. Hands-on and practical is a must for entering product data into an ERP, a PIM and/or website platform. Recent sound experience working within multi skilled teams including liaising with external development partners. Solid knowledge at intermediate to advance level of working with Excel and formulas to manage data sheets. If you are an enthusiast with a passion for content and products as well as an eye for detail, we would love to hear from you! Please do send your CV to us ASAP!
Digital Marketing Manager Jelly Drops is a socially driven start-up focused on meeting the nutritional needs of people that struggle to maintain a regular diet. Inventor Lewis Hornby was first inspired to create the Jelly Drops product when his grandma Pat, who had dementia, was struggling to hydrate. The story resonated with people all over the world and went on to receive global press coverage and multiple awards. This incredible viral story led to large waiting lists in many territories leading to Jelly Drops UK launch in 2020, the US in 2022 and Canada in 2023. As we continue to grow and expand, we are now looking for a Digital Marketing Manager to help support our expanding in-house marketing efforts, growing awareness of Jelly Drops with our target audience and helping to drive online B2C sales. Reporting to the Marketing Director, this hands-on role will give you the opportunity to lead on all aspects of digital marketing campaigns, developing projects from the ideation and planning stages, with the support of our Digital Marketing & Content Assistant, the final implementation and execution. You will oversee and develop our established digital marketing channels including PPC and paid social media (Google Ads and Facebook), email marketing, organic social media, digital outreach and partnerships, influencer marketing and affiliate marketing. With the opportunity to test and expand to new channels for customer acquisition, you will work with our Marketing Director to assign appropriate budgets and resources in order to continue to grow Jelly Drops sales. You will be a vital part of our marketing team, alongside our PR & Partnerships Manager, Ecommerce Manager, and in-house Designer. Essential Experience 3-5 years experience in a digital marketing role. Comprehensive work with paid online advertising, from budgets and strategy to targeting and creatives. Extensive knowledge of the Facebook and Google Ads platforms. History of growing organic social media audiences through creative campaigns. Success in driving revenue through ecommerce-led email marketing. Background in planning, developing, and testing new digital acquisition strategies. Experience working with influencers and third-party websites in both paid and organic capacities to drive traffic and sales. Measuring and reporting on effectiveness of campaigns. Desirable Experience Experience working hands-on with the digital efforts for a DTC start up or SME. Experience with wider paid social media advertising, particularly in novel platforms such as TikTok, Reddit. Line-management of a digital marketing assistant or similar role. Use of either professional (e.g. Premier Pro & Photoshop) or consumer (e.g. Canva & in-app editing) tools to create effective video and image assets. Hands-on use of Mailchimp for email marketing campaign creation. Experience administering affiliate schemes, as well as prospecting and acquiring valuable affiliate partners. Success in achieving traffic or backlinks through digital outreach. Wider use of digital paid advertising, including display ads, native content, video, and audio streaming advertising, etc. Experience building and implementing a content marketing strategy. Skills Ability to both ideate and plan at a top level, while also being hands-on in the day-to-day implementation. Creative mindset, understanding the key role effective storytelling, communication, and branding for driving DTC sales. Highly analytical, with the ability to understand data and reporting, as well as drawing insights and learnings. High level of computer literacy and aptitude with relevant software, tools, and platforms. Self-motivated with the ability to work autonomously, while effectively integrating with other team members. Confidence in external relationship building and communication. Flexible, adaptable working style with an ability to pivot and learn quickly. Proactive in learning new skills and keeping up to date with digital trends. Highly organised and methodical with a strong attention to detail and project management skills. Willingness to join the rest of the team in pitching into other areas of the business, as and when needs arise. Benefits £45k - £55k per annum Company events + Friday Drinks 25 days holiday plus Bank Holidays Wellbeing scheme Cycle to work scheme Enhanced maternity/paternity leave Friendly small team & bright, airy office with the best views of London! Great location: close to the cafes and bars of Broadway Market in Hackney If you re interested in this Digital Marketing Manager role, please apply now with an up-to-date CV and a Cover Letter (approx. (Apply online only) words).
May 03, 2024
Full time
Digital Marketing Manager Jelly Drops is a socially driven start-up focused on meeting the nutritional needs of people that struggle to maintain a regular diet. Inventor Lewis Hornby was first inspired to create the Jelly Drops product when his grandma Pat, who had dementia, was struggling to hydrate. The story resonated with people all over the world and went on to receive global press coverage and multiple awards. This incredible viral story led to large waiting lists in many territories leading to Jelly Drops UK launch in 2020, the US in 2022 and Canada in 2023. As we continue to grow and expand, we are now looking for a Digital Marketing Manager to help support our expanding in-house marketing efforts, growing awareness of Jelly Drops with our target audience and helping to drive online B2C sales. Reporting to the Marketing Director, this hands-on role will give you the opportunity to lead on all aspects of digital marketing campaigns, developing projects from the ideation and planning stages, with the support of our Digital Marketing & Content Assistant, the final implementation and execution. You will oversee and develop our established digital marketing channels including PPC and paid social media (Google Ads and Facebook), email marketing, organic social media, digital outreach and partnerships, influencer marketing and affiliate marketing. With the opportunity to test and expand to new channels for customer acquisition, you will work with our Marketing Director to assign appropriate budgets and resources in order to continue to grow Jelly Drops sales. You will be a vital part of our marketing team, alongside our PR & Partnerships Manager, Ecommerce Manager, and in-house Designer. Essential Experience 3-5 years experience in a digital marketing role. Comprehensive work with paid online advertising, from budgets and strategy to targeting and creatives. Extensive knowledge of the Facebook and Google Ads platforms. History of growing organic social media audiences through creative campaigns. Success in driving revenue through ecommerce-led email marketing. Background in planning, developing, and testing new digital acquisition strategies. Experience working with influencers and third-party websites in both paid and organic capacities to drive traffic and sales. Measuring and reporting on effectiveness of campaigns. Desirable Experience Experience working hands-on with the digital efforts for a DTC start up or SME. Experience with wider paid social media advertising, particularly in novel platforms such as TikTok, Reddit. Line-management of a digital marketing assistant or similar role. Use of either professional (e.g. Premier Pro & Photoshop) or consumer (e.g. Canva & in-app editing) tools to create effective video and image assets. Hands-on use of Mailchimp for email marketing campaign creation. Experience administering affiliate schemes, as well as prospecting and acquiring valuable affiliate partners. Success in achieving traffic or backlinks through digital outreach. Wider use of digital paid advertising, including display ads, native content, video, and audio streaming advertising, etc. Experience building and implementing a content marketing strategy. Skills Ability to both ideate and plan at a top level, while also being hands-on in the day-to-day implementation. Creative mindset, understanding the key role effective storytelling, communication, and branding for driving DTC sales. Highly analytical, with the ability to understand data and reporting, as well as drawing insights and learnings. High level of computer literacy and aptitude with relevant software, tools, and platforms. Self-motivated with the ability to work autonomously, while effectively integrating with other team members. Confidence in external relationship building and communication. Flexible, adaptable working style with an ability to pivot and learn quickly. Proactive in learning new skills and keeping up to date with digital trends. Highly organised and methodical with a strong attention to detail and project management skills. Willingness to join the rest of the team in pitching into other areas of the business, as and when needs arise. Benefits £45k - £55k per annum Company events + Friday Drinks 25 days holiday plus Bank Holidays Wellbeing scheme Cycle to work scheme Enhanced maternity/paternity leave Friendly small team & bright, airy office with the best views of London! Great location: close to the cafes and bars of Broadway Market in Hackney If you re interested in this Digital Marketing Manager role, please apply now with an up-to-date CV and a Cover Letter (approx. (Apply online only) words).
Team Manager Salary: 31,104 total package - ( 28,704 salary + 200 per month car allowance) Location: Luton Do you have an interest in Retail? Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarket's & DIY chains. We have salaried Team Manager opportunities where you will be working on New Stores, Refits, Range Reviews and Store Support Projects. You will be able to work at a fast pace, making quick decisions leading teams merchandising stock to an excellent standard. The Role A typical week consists of 48hrs Sunday to Thursday. You will be leading and supporting a team of merchandisers and replenishers carrying out tasks required by the client. Communicate with management on progress and end of project sign off. Carry out health and safety inductions and checks. Shift lengths are generally 12 hours , days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts. You will be required to clock in and out using your smart phone via our Dashboard. Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis. You will be required to carry out the following: Removing and replacing stock with the use of client plans and systems. Adjusting shelf heights. Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks. Stock replenishment. Travelling will be involved when local work is not available. Accommodation will be provided when required to stay away. Desirable Qualities: Excellent communication skills. Able to make decisions and prioritise. Previous experience in Merchandising, Retail Supervision or managing people. Methodical approach and keen attention to detail. Manual handling and heavy lifting will be involved. Problem solving and a 'can do' attitude. Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required. As a result, we can only accept applicants 18 years and over. Benefits include: Car allowance. Holiday entitlement. Pension scheme. Uniform provided. Accommodation when required. Progression opportunities. Recognition, awards and incentives. Apply to this role today and join a market leading brand that puts its people at the for front of everything it does. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
May 03, 2024
Full time
Team Manager Salary: 31,104 total package - ( 28,704 salary + 200 per month car allowance) Location: Luton Do you have an interest in Retail? Are you looking for a role where you will be involved in high profile projects for some of the UK's leading grocery supermarket's & DIY chains. We have salaried Team Manager opportunities where you will be working on New Stores, Refits, Range Reviews and Store Support Projects. You will be able to work at a fast pace, making quick decisions leading teams merchandising stock to an excellent standard. The Role A typical week consists of 48hrs Sunday to Thursday. You will be leading and supporting a team of merchandisers and replenishers carrying out tasks required by the client. Communicate with management on progress and end of project sign off. Carry out health and safety inductions and checks. Shift lengths are generally 12 hours , days and nights (predominately nights). Access to available assignments will be on your smartphone via our Field Power platform where you can set your availability and accept shifts. You will be required to clock in and out using your smart phone via our Dashboard. Work will be carried out on different retail customer sites / stores and travel will vary on a shift-by-shift basis. You will be required to carry out the following: Removing and replacing stock with the use of client plans and systems. Adjusting shelf heights. Moving stock from the warehouse onto the shop floor, with use of roll cages and pallet trucks. Stock replenishment. Travelling will be involved when local work is not available. Accommodation will be provided when required to stay away. Desirable Qualities: Excellent communication skills. Able to make decisions and prioritise. Previous experience in Merchandising, Retail Supervision or managing people. Methodical approach and keen attention to detail. Manual handling and heavy lifting will be involved. Problem solving and a 'can do' attitude. Due to the nature of our work, you must be able to work unsociable hours, including early mornings and during the night when required. As a result, we can only accept applicants 18 years and over. Benefits include: Car allowance. Holiday entitlement. Pension scheme. Uniform provided. Accommodation when required. Progression opportunities. Recognition, awards and incentives. Apply to this role today and join a market leading brand that puts its people at the for front of everything it does. By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Our client are looking for an enthusiastic Part-Time Pricing Administrator who will contribute to maximise our sales and profit opportunities by maintaining our online pricing for all of our online sales portals. You will work closely with the Head of ecommerce & Marketing to support taking them to the next level of success by monitoring, analysing and making recommendations for price changes, along with implementing changes to the system, while ensuring margins are met. Whilst knowledge is desirable, more important are the enthusiasm and ability to learn quickly and be willing to hit the ground running. This role would suit someone who has an analytical mind and enjoys working with large quantities of data, coming to decisions having analysed that data and then implementing changes based on the conclusions reached. You must enjoy a challenge, be an excellent communicator with written and verbal skills and have a high level of numerical, analytical and excel skills, along with being confident in operating computer systems and using the web efficiently. Responsibilities: Online competitor Pricing Analysis, analysing to sell out prices against competition Research and make recommendations for price changes in order to maximise sales and profit Utilise systems to implement pricing changes Ensuring receipt of supplier files and check they are accurate and uploaded, leading to the correct stock/price on the online sales portals Upkeep of all pricing formulas on the systems Take ownership of pricing and communicate decisions to the teams Ensure consistency with the In store pricing Analysis of profit margins for brands and categories to suggest best opportunities for marketing Attend meetings with Head of Ecommerce & Marketing Manager and Purchasing Manager to ensure marketing promotions are successful which can entail you making temporary price changes Requirements Ability to multi task by co-ordinating and managing a busy workload whilst still meeting tight deadlines Excellent writing, communication and presentation skills Able to communicate on all levels Enthusiastic and confident individual who is happy to work with autonomy but still be part of the team Can do attitude and happy to pitch in working within a small team Confident in learning and operating computer systems Adaptable and reliable team player Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.
May 03, 2024
Full time
Our client are looking for an enthusiastic Part-Time Pricing Administrator who will contribute to maximise our sales and profit opportunities by maintaining our online pricing for all of our online sales portals. You will work closely with the Head of ecommerce & Marketing to support taking them to the next level of success by monitoring, analysing and making recommendations for price changes, along with implementing changes to the system, while ensuring margins are met. Whilst knowledge is desirable, more important are the enthusiasm and ability to learn quickly and be willing to hit the ground running. This role would suit someone who has an analytical mind and enjoys working with large quantities of data, coming to decisions having analysed that data and then implementing changes based on the conclusions reached. You must enjoy a challenge, be an excellent communicator with written and verbal skills and have a high level of numerical, analytical and excel skills, along with being confident in operating computer systems and using the web efficiently. Responsibilities: Online competitor Pricing Analysis, analysing to sell out prices against competition Research and make recommendations for price changes in order to maximise sales and profit Utilise systems to implement pricing changes Ensuring receipt of supplier files and check they are accurate and uploaded, leading to the correct stock/price on the online sales portals Upkeep of all pricing formulas on the systems Take ownership of pricing and communicate decisions to the teams Ensure consistency with the In store pricing Analysis of profit margins for brands and categories to suggest best opportunities for marketing Attend meetings with Head of Ecommerce & Marketing Manager and Purchasing Manager to ensure marketing promotions are successful which can entail you making temporary price changes Requirements Ability to multi task by co-ordinating and managing a busy workload whilst still meeting tight deadlines Excellent writing, communication and presentation skills Able to communicate on all levels Enthusiastic and confident individual who is happy to work with autonomy but still be part of the team Can do attitude and happy to pitch in working within a small team Confident in learning and operating computer systems Adaptable and reliable team player Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.
Are you ready to rethink your routine? We are looking for an ambitious and passionate leader to head up the Lifecycle Marketing team and help us take our business to the next level. Reporting into our Director of Performance Marketing and line managing our Lifecycle Manager, we need someone who is highly analytical, with strong leadership qualities. You will play a crucial role in the growth and future success of Trinny London, shaping the global retention marketing strategy and demonstrating the value of email and SMS channels. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. The Role Develop smart strategies to grow LTV and improve purchase frequency ultimately resulting in a more loyal customer base Identify key areas of opportunity through cohort analysis and size and prioritise these within the lifecycle team roadmap Spearhead innovative campaigns to enhance communications with particular customer segments with the ambition of promoting them to higher value customer statuses Craft experiments to measure the value of proposed new campaign strategies and iterate to further improve performance Collaborate with BI to better understand customer behaviour and product preferences, ensuring enhancements and personalisation of our customer communications are always data driven Collaborate with the Head of Ecommerce to determine incentives and personalisation mechanics for particular cohorts and prioritise any required technical development Own and optimise our marketing opt in strategy maximising growth in our addressable database, staying abreast of industry changes and regulations Coach and mentor our Lifecycle Manager and share the long term vision for retention activities with the wider lifecycle marketing team Collaborate with the Director of Performance Marketing on the development of enhanced reporting for lifecycle channels Support with returning customer forecasting and tracking against wider business targets, ensuring upcoming activity will enable targets to be met or exceeded Concisely share updates on key projects with senior stakeholders Review and assess alternative tech solutions and communication methods A curious mindset with a natural flair for analysis - loves all things data, and experimentation! An adept communicator, experienced in providing clear and succinct updates to senior stakeholders At ease with working in a dynamic environment, prioritising competing tasks,identifying quick wins and sizing work based on impact and effort Seeks out efficiencies and improvements to processes and ways of working Methodical and solutions orientated Industry knowledge of relevant MarTech and comfortable establishing the best tech stack and solutions to target segments effectively We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Flexible working with core working hours Hybrid working, 2-3 days in our amazing office, which is fully stocked with snacks and drinks 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Summer Fridays) Welcome to Trinny London Starter Stack and swag Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash Employee share scheme An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.
May 03, 2024
Full time
Are you ready to rethink your routine? We are looking for an ambitious and passionate leader to head up the Lifecycle Marketing team and help us take our business to the next level. Reporting into our Director of Performance Marketing and line managing our Lifecycle Manager, we need someone who is highly analytical, with strong leadership qualities. You will play a crucial role in the growth and future success of Trinny London, shaping the global retention marketing strategy and demonstrating the value of email and SMS channels. Welcome to Trinny London! Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. The Role Develop smart strategies to grow LTV and improve purchase frequency ultimately resulting in a more loyal customer base Identify key areas of opportunity through cohort analysis and size and prioritise these within the lifecycle team roadmap Spearhead innovative campaigns to enhance communications with particular customer segments with the ambition of promoting them to higher value customer statuses Craft experiments to measure the value of proposed new campaign strategies and iterate to further improve performance Collaborate with BI to better understand customer behaviour and product preferences, ensuring enhancements and personalisation of our customer communications are always data driven Collaborate with the Head of Ecommerce to determine incentives and personalisation mechanics for particular cohorts and prioritise any required technical development Own and optimise our marketing opt in strategy maximising growth in our addressable database, staying abreast of industry changes and regulations Coach and mentor our Lifecycle Manager and share the long term vision for retention activities with the wider lifecycle marketing team Collaborate with the Director of Performance Marketing on the development of enhanced reporting for lifecycle channels Support with returning customer forecasting and tracking against wider business targets, ensuring upcoming activity will enable targets to be met or exceeded Concisely share updates on key projects with senior stakeholders Review and assess alternative tech solutions and communication methods A curious mindset with a natural flair for analysis - loves all things data, and experimentation! An adept communicator, experienced in providing clear and succinct updates to senior stakeholders At ease with working in a dynamic environment, prioritising competing tasks,identifying quick wins and sizing work based on impact and effort Seeks out efficiencies and improvements to processes and ways of working Methodical and solutions orientated Industry knowledge of relevant MarTech and comfortable establishing the best tech stack and solutions to target segments effectively We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge. Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits: Flexible working with core working hours Hybrid working, 2-3 days in our amazing office, which is fully stocked with snacks and drinks 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Summer Fridays) Welcome to Trinny London Starter Stack and swag Company discount for yourself, your friends, and family Vitality health scheme, EAP and Medicash Employee share scheme An annual personal training and development budget Enhanced family friendly packages Pension scheme Cycle to work scheme T-Parties = many office socials as well as summer and festive celebrations! Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave) Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.