One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
Previous telephone sales experience is ESSENTIAL for this role. Stop scrolling and read on, this could be the best decision you make today! We have a fantastic opportunity for an experienced Telephone Sales Executive/Account Manager to join our lively central Brighton office. Black Sheep Utilities are a B2B energy procurement service . We partner with the 'Big Six' suppliers, plus many more, to ensure we negotiate the best utility prices for our customers. We generate our own leads in-house and every one of our customers has a named Account Manager. Our team of Account Managers focus on building and maintaining relationships with our existing customers throughout the lifecycle of their portfolio of products up to their renewal. They provide outstanding service to our customers whilst meeting their individual sales targets (and earning uncapped commission! ). Our Account Managers work closely with our Direct Sales Team by booking in renewal meetings and ensuring that no opportunity is missed to retain business . If you're an experienced Telephone Sales Executive/Account Manager, then you're probably already dreaming of what you're going to spend your big bucks on aren't you You'll already know that the job is hard, and we know that too, so in return for being _ 'outstanding in your field' _ you'll be rewarded with all sorts of goodies including: a competitive basic salary and uncapped commission (we regularly have agents hitting £1,200+ per month!), extra annual leave up for grabs through our attendance reward scheme, birthday leave (after 1 year service), regular incentives, prizes and company socials/events , kitchen and recreation area for lunch breaks stocked with a range of snacks and drinks (all free of charge!). We have a motto at Black Sheep, we are _ 'outstanding in our field' _! So, we don't want just anyone to apply, we will only entrust our existing customers to people who can show that they: Have significant previous B2B telesales experience providing an outstanding customer experience whilst carrying out business development with existing clients. Are target driven, self-motivated, and hungry to exceed their KPI's and to earn commission. Are resilient, able to work under pressure and be open to regular, constructive feedback. Are enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day. Can read the script (word for word!), authentically striving for perfection on every call. Can commit to the flock family! We are pretty full on, like to be social, participate in team games and incentives! You have to be in it to win it! Are you ready to join the _flock_? Ok, that's enough bleating on, (oh, 'ewe' MUST like sheep puns ) If you are up for a challenge, want to work hard and earn UNCAPPED commission then apply to join the flock now! This is a full-time office-based role, Monday - Friday. £27,000 - £40,000 OTE Job Types: Full-time, Permanent Pay: £27,000.00-£40,000.00 per year Benefits: Additional leave Company events Company pension Discounted or free food Free flu jabs Health & wellbeing programme Life insurance Private medical insurance Referral programme Store discount Schedule: Monday to Friday No weekends Supplemental pay types: Commission pay Application question(s): Are you available for full-time work? This role is office based in Preston Park, Brighton. Can you reliably commute here? Why did you leave your most recent role? This role is scripted and telephone based, what transferable skills/qualities can you bring to the role? What salary range do you expect from this role? What is your earliest available start date? Work Location: In person Reference ID: ACC MAN MAY 2024 Expected start date: 10/06/2024
May 05, 2024
Full time
Previous telephone sales experience is ESSENTIAL for this role. Stop scrolling and read on, this could be the best decision you make today! We have a fantastic opportunity for an experienced Telephone Sales Executive/Account Manager to join our lively central Brighton office. Black Sheep Utilities are a B2B energy procurement service . We partner with the 'Big Six' suppliers, plus many more, to ensure we negotiate the best utility prices for our customers. We generate our own leads in-house and every one of our customers has a named Account Manager. Our team of Account Managers focus on building and maintaining relationships with our existing customers throughout the lifecycle of their portfolio of products up to their renewal. They provide outstanding service to our customers whilst meeting their individual sales targets (and earning uncapped commission! ). Our Account Managers work closely with our Direct Sales Team by booking in renewal meetings and ensuring that no opportunity is missed to retain business . If you're an experienced Telephone Sales Executive/Account Manager, then you're probably already dreaming of what you're going to spend your big bucks on aren't you You'll already know that the job is hard, and we know that too, so in return for being _ 'outstanding in your field' _ you'll be rewarded with all sorts of goodies including: a competitive basic salary and uncapped commission (we regularly have agents hitting £1,200+ per month!), extra annual leave up for grabs through our attendance reward scheme, birthday leave (after 1 year service), regular incentives, prizes and company socials/events , kitchen and recreation area for lunch breaks stocked with a range of snacks and drinks (all free of charge!). We have a motto at Black Sheep, we are _ 'outstanding in our field' _! So, we don't want just anyone to apply, we will only entrust our existing customers to people who can show that they: Have significant previous B2B telesales experience providing an outstanding customer experience whilst carrying out business development with existing clients. Are target driven, self-motivated, and hungry to exceed their KPI's and to earn commission. Are resilient, able to work under pressure and be open to regular, constructive feedback. Are enthusiastic about sales and able to maintain high standards and a positive attitude throughout the day. Can read the script (word for word!), authentically striving for perfection on every call. Can commit to the flock family! We are pretty full on, like to be social, participate in team games and incentives! You have to be in it to win it! Are you ready to join the _flock_? Ok, that's enough bleating on, (oh, 'ewe' MUST like sheep puns ) If you are up for a challenge, want to work hard and earn UNCAPPED commission then apply to join the flock now! This is a full-time office-based role, Monday - Friday. £27,000 - £40,000 OTE Job Types: Full-time, Permanent Pay: £27,000.00-£40,000.00 per year Benefits: Additional leave Company events Company pension Discounted or free food Free flu jabs Health & wellbeing programme Life insurance Private medical insurance Referral programme Store discount Schedule: Monday to Friday No weekends Supplemental pay types: Commission pay Application question(s): Are you available for full-time work? This role is office based in Preston Park, Brighton. Can you reliably commute here? Why did you leave your most recent role? This role is scripted and telephone based, what transferable skills/qualities can you bring to the role? What salary range do you expect from this role? What is your earliest available start date? Work Location: In person Reference ID: ACC MAN MAY 2024 Expected start date: 10/06/2024
Are you looking to go into Document Control and Site Administration? A Specialist Civils Contractor is looking for someone to do their Document Control and Site Administration duties! They will be working in the rail team providing support with quality checking and uploading documents, using documental control systems and any general admin needed. If you enjoy working in a Site Office then please apply! The ideal candidate would have strong IT and communication skills and experience within Document Control and Administration. This is a perm position based in Southwark. Offering £35,000 - £36,000 + travel expenses! Benefits: Ability to grow and develop skills and experience within the company Recruiting for people to work close to home A friendly team Responsibilities: Typing up letters and reports Printing and photocopying Ordering office supplies Liaising with suppliers and contractors Manage workflow of documentation on EDMS systems Aconex and Asite QA manage all incoming and outgoing documentation and communication Distribution of documents to relevant managers / project teams Editing and amending documents for accuracy and compliance of client procedures Creating reports and trackers on all communication of the project Providing regular training on EDMS systems to internal and external staff Drive and manage all documentation and the flow of information making sure deadlines are met through the project EDMS QA managing all documentation and communication Attend site meetings Preparing, organising and filing information in paper and digital form The ideal candidate will have: Excellent communication skills Strong IT skills in MS Office including Outlook, Excel / Word The ability to multitask and have high attention to detail Experience in the Construction Industry / working on-site would be a bonus! If this role is suited to what you are looking for do not hesitate to apply as we are looking for candidates immediately. Apply to get your career started! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
May 05, 2024
Full time
Are you looking to go into Document Control and Site Administration? A Specialist Civils Contractor is looking for someone to do their Document Control and Site Administration duties! They will be working in the rail team providing support with quality checking and uploading documents, using documental control systems and any general admin needed. If you enjoy working in a Site Office then please apply! The ideal candidate would have strong IT and communication skills and experience within Document Control and Administration. This is a perm position based in Southwark. Offering £35,000 - £36,000 + travel expenses! Benefits: Ability to grow and develop skills and experience within the company Recruiting for people to work close to home A friendly team Responsibilities: Typing up letters and reports Printing and photocopying Ordering office supplies Liaising with suppliers and contractors Manage workflow of documentation on EDMS systems Aconex and Asite QA manage all incoming and outgoing documentation and communication Distribution of documents to relevant managers / project teams Editing and amending documents for accuracy and compliance of client procedures Creating reports and trackers on all communication of the project Providing regular training on EDMS systems to internal and external staff Drive and manage all documentation and the flow of information making sure deadlines are met through the project EDMS QA managing all documentation and communication Attend site meetings Preparing, organising and filing information in paper and digital form The ideal candidate will have: Excellent communication skills Strong IT skills in MS Office including Outlook, Excel / Word The ability to multitask and have high attention to detail Experience in the Construction Industry / working on-site would be a bonus! If this role is suited to what you are looking for do not hesitate to apply as we are looking for candidates immediately. Apply to get your career started! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Working as a weekend Service Desk Engineer , you'll be supporting businesses in the Financial Services sector, such as hedge funds and family offices. They understand IT is an investment, and value the input of all the engineers on the team. This role is for a full time Weekend Support Engineer - your shift will include every weekend which would be an 8-5pm (Working from home) shift - With then 2 days off a week. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Monitoring client networks Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg Completing checks on vital systems. In your daily role, you'll gain exposure to tools and systems within the O365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. If you're still hungry for more, we also provide a budget for training and conferences you want to attend. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users Thorough monitoring and alerting of critical systems. You'll have regularone to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays A 4% matched pension Individual yearly training budget Team social events A private counsellor 4X salary death in service insurance 4X salary critical illness insurance We'd love to see your CV, or if you have questions, please call the office and ask for Aled or Ruby. Job Types: Full-time, Permanent Pay: £23,000.00-£28,000.00 per year Benefits: Company events Company pension Discounted or free food Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Work Location: In person Reference ID:
May 05, 2024
Full time
Working as a weekend Service Desk Engineer , you'll be supporting businesses in the Financial Services sector, such as hedge funds and family offices. They understand IT is an investment, and value the input of all the engineers on the team. This role is for a full time Weekend Support Engineer - your shift will include every weekend which would be an 8-5pm (Working from home) shift - With then 2 days off a week. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Monitoring client networks Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg Completing checks on vital systems. In your daily role, you'll gain exposure to tools and systems within the O365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. If you're still hungry for more, we also provide a budget for training and conferences you want to attend. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users Thorough monitoring and alerting of critical systems. You'll have regularone to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays A 4% matched pension Individual yearly training budget Team social events A private counsellor 4X salary death in service insurance 4X salary critical illness insurance We'd love to see your CV, or if you have questions, please call the office and ask for Aled or Ruby. Job Types: Full-time, Permanent Pay: £23,000.00-£28,000.00 per year Benefits: Company events Company pension Discounted or free food Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Work Location: In person Reference ID:
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full Time SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Mental Health Transport Assistant Fulltime 38.6 hours contract- Worked on a 4 on 4 off rolling shift pattern, 10am -10pm, occasionally being required to work nights. Salary: Mental Health Transport Assistants Full Time to be discussed at venue, average based on expected hours. all MHTA contracts paid at £11.62p/h for days and £12.62p/h for nights and weekends. (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 05, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full Time SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Mental Health Transport Assistant Fulltime 38.6 hours contract- Worked on a 4 on 4 off rolling shift pattern, 10am -10pm, occasionally being required to work nights. Salary: Mental Health Transport Assistants Full Time to be discussed at venue, average based on expected hours. all MHTA contracts paid at £11.62p/h for days and £12.62p/h for nights and weekends. (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
By joining our growing IT Support Service Desk team at Tribeca , you'll be assisting businesses in the Alternative Investment sector. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg In your daily role , you'll gain exposure to tools and systems within the office 365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users You'll have regular one to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays 4% matched pension Individual yearly training budget Team social events Private counsellor 4X salary death in service insurance 4X salary critical illness insurance If you feel you have the necessary experience for this position then please do apply now, we would love to hear from you. Job Types: Full-time, Permanent Pay: £22,000.00-£27,000.00 per year Benefits: Company events Company pension Discounted or free food Free parking Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Sittingbourne: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID:
May 05, 2024
Full time
By joining our growing IT Support Service Desk team at Tribeca , you'll be assisting businesses in the Alternative Investment sector. You'll be responsible for: Desktop and laptop fixes Supporting users remotely and over the phone Troubleshooting and fixing issues with both Windows and Mac OS Managing active directory and group policy Liaising with third party support teams, such as Sage and Bloomberg In your daily role , you'll gain exposure to tools and systems within the office 365 ecosystem, Windows Servers, networking equipment and much more. We promise there will be plenty of opportunities to learn, and our internal trainer will fill in any gaps. You'll join a team who prioritises quality and maintaining good relationships with users. That means a happier day for you. To qualify for this position, you will need experience supporting Microsoft Windows and active directory and Office 365 (Admin centre, Exchange, Licensing etc) Your success will be defined by KPIs focused on: Ticket stats e.g. first time fixes and average resolution time Quality ticket notes Good feedback from users You'll have regular one to ones with your manager, where you can discuss objectives, and progression within the business. The benefits package consists of: Private medical insurance 33 days annual leave including 8 bank holidays 4% matched pension Individual yearly training budget Team social events Private counsellor 4X salary death in service insurance 4X salary critical illness insurance If you feel you have the necessary experience for this position then please do apply now, we would love to hear from you. Job Types: Full-time, Permanent Pay: £22,000.00-£27,000.00 per year Benefits: Company events Company pension Discounted or free food Free parking Health & wellbeing programme Life insurance On-site parking Private dental insurance Private medical insurance Referral programme Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Sittingbourne: reliably commute or plan to relocate before starting work (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID:
Are you looking for an exciting and fast paced role within operations? We are currently working with an creative co-working organisation, who are looking for a confident and bubbly Operations Assistant, who are able to work in a fast paced and demanding office environment! This role is starting immediately! (You must be available immediately.) JOB TITLE: Operations Assistant JOB TYPE: Permanent HOURS: 08:30am - 17:30pm SALARY: £26,000 - £28,000 LOCATION: Central London - Farringdon CULTURE : Busy, supportive team culture, hardworking team, collaborative, welcoming, friendly, social, fun! BENEFITS: Generous holiday allowance 20 days plus extra days added for long service, opportunity to buy more holiday, brand new refurbished office, fun and social team, development and training, office parties, charity days & many more! Duties: To provide a consistently exceptional standard of customer service and professionalism to internal and external clients Supporting the Operations Manager in the day-to-day running of operational aspects of the management of the building Liaising with the clients on a daily basis to efficiently deal with any issues or requests Working closely with support teams based at headquarter Carrying out facility management related routines as required Supporting reception when required to provide a professional, responsive and efficient service Ensuring the reception area is always well presented and welcoming to clients and visitors Daily housekeeping checks and maintaining the aesthetics of the building Managing contractors and cleaners and ensuring the relevant signing in and housekeeping procedures are followed Promote and comply with Health & Safety policy and procedures Ensuring that we comply with the client's building procedures Supporting the clients with any events as required Ensuring meeting rooms and event space are clean and well presented Stock checks, ordering supplies and proactive audits on our equipment and services Any other ad hoc duties as requested Experience and Skills: Experience in a customer service environment or previous experience as an receptionist Exceptional customer service skills Extremely organised Excellent Microsoft Office skills Excellent communication skills, written and spoken Ability to prioritise tasks in a busy work environment Proven ability to take initiative Able to work independently Ability to follow instruction and work in a fast paced environment About you! Proactive hands-on approach to work, no activity is beneath you Experience of a client-facing service role with great customer service Ability to think on your feet and make sound and considered decisions Great planning, organising and multitasking skills Excellent written and oral English language skills Drive to progress within the role Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 05, 2024
Full time
Are you looking for an exciting and fast paced role within operations? We are currently working with an creative co-working organisation, who are looking for a confident and bubbly Operations Assistant, who are able to work in a fast paced and demanding office environment! This role is starting immediately! (You must be available immediately.) JOB TITLE: Operations Assistant JOB TYPE: Permanent HOURS: 08:30am - 17:30pm SALARY: £26,000 - £28,000 LOCATION: Central London - Farringdon CULTURE : Busy, supportive team culture, hardworking team, collaborative, welcoming, friendly, social, fun! BENEFITS: Generous holiday allowance 20 days plus extra days added for long service, opportunity to buy more holiday, brand new refurbished office, fun and social team, development and training, office parties, charity days & many more! Duties: To provide a consistently exceptional standard of customer service and professionalism to internal and external clients Supporting the Operations Manager in the day-to-day running of operational aspects of the management of the building Liaising with the clients on a daily basis to efficiently deal with any issues or requests Working closely with support teams based at headquarter Carrying out facility management related routines as required Supporting reception when required to provide a professional, responsive and efficient service Ensuring the reception area is always well presented and welcoming to clients and visitors Daily housekeeping checks and maintaining the aesthetics of the building Managing contractors and cleaners and ensuring the relevant signing in and housekeeping procedures are followed Promote and comply with Health & Safety policy and procedures Ensuring that we comply with the client's building procedures Supporting the clients with any events as required Ensuring meeting rooms and event space are clean and well presented Stock checks, ordering supplies and proactive audits on our equipment and services Any other ad hoc duties as requested Experience and Skills: Experience in a customer service environment or previous experience as an receptionist Exceptional customer service skills Extremely organised Excellent Microsoft Office skills Excellent communication skills, written and spoken Ability to prioritise tasks in a busy work environment Proven ability to take initiative Able to work independently Ability to follow instruction and work in a fast paced environment About you! Proactive hands-on approach to work, no activity is beneath you Experience of a client-facing service role with great customer service Ability to think on your feet and make sound and considered decisions Great planning, organising and multitasking skills Excellent written and oral English language skills Drive to progress within the role Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Make an impact with your next career move Employment Full-time Location London (Canary Wharf) Office / hybrid Function Professional Services The Company RiverSafe is a premier Cyber Security consultancy based in the heart of Canary Wharf and we are meeting the huge demand we have seen head on! We have a proven track record of delivering services to a well-known client base including FTSE 100 companies and are partnered with market leading technology vendors including Splunk, Palo Alto, Exabeam and AWS. The Role A Cyber Defence Principal Consultant finds solutions to ensure enterprise deployments make the deepest impact possible across an organisation. Our principals solve organisation's most challenging problems, including the ones they didn't know existed. They are self-motivated, have an insatiable thirst to learn new technologies and thrive in a fast-paced environment. Successful RiverSafe security principals feel comfortable mastering new technologies and come from a variety of business, analytic and technology backgrounds with experience managing diverse teams and clients. RiverSafe is an incredibly innovative consultancy with a range of offerings which delivers fast time to value for Security, Big Data Analytics, and Operational Intelligence use cases. Key Responsibilities As a Principal Consultant in RiverSafe, you will be working within our Cyber Defence and Big Data practice and will have exposure to a variety of security technologies delivering security implementations or remediation programmes. Highly motivated and experienced in managing teams and engagement with clients, you will be a team player who recognises the value in working and building the experience levels of the teams you manage. Working across a portfolio of cyber engagements with our clients and responsible for the day-to-day completion of security assessments or technical delivery elements of a security transformation programme. Working with your team members you will create high quality reports, ensuring they meet the high requirements of our customers. Where possible, you will identify opportunities for RiverSafe to assist our clients further and escalate these potential areas to the engagement manager. Establishing and building a network of contacts within our clients. Working with our Service Delivery Team you will assist with the planning and delivery phases of engagements. Contributing to the creation of proposals and marketing material. Ensuring your work is delivered on time and on budget. Contributing to the development of the existing team by sharing knowledge, leading by example, and helping team members to develop. Skills Experience in managing security consultants. Demonstrable consulting experience, trusted advisor, working in partnership with customers and a good relationship builder. Previous experience of working with SIEM products like Splunk, Exabeam, ArcSight, Sentinel, Cisco Sourcefire or other IPS/IDS products is essential Security transformation programmes - design and management of security solution implementations and / or remediation programmes to address risks across AV, patching, secure build, vulnerability scanning & remediation, logging, and monitoring, & threat management. Security around emerging technology platforms - primarily Cloud security & Big Data Analytics. Breach and incident management, design and implementation of breach and major incident management practices. Experience in working within agile development environments to embed security successfully into systems prior to product / production release. Security architecture - creating secure architecture designs for solutions, designing secure patterns for reuse and the delivery of architectural reviews. Experience with both the Unix and Windows operating systems; must be very comfortable on the command line interface. Excellent networking fundamentals. Solid communication skills and expertise to translate technical jargon into business familiar language Ability to quickly explore, examine and understand complex problems and how these relate to the customer's business. Able to quickly understand and interpret customer problems and navigate complex organisations. What We Offer Great culture in an exciting and fast-growing company Welcoming, modern office with games, and a fully stocked fridge with snacks/drinks Regular company socials, events and dinners A diverse and collaborate environment where everyone's opinion matters An opportunity to grow and lead the marketing function as the business grows Paid holiday (22 days + Bank Hols) Personal learning & development fund Private healthcare - including mental health support and wellbeing reward scheme Pension Scheme Cycle to Work Scheme Apply For This Role First name Last name Email Phone number Role Interested In Upload CV Riversafe Ltd needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
May 05, 2024
Full time
Make an impact with your next career move Employment Full-time Location London (Canary Wharf) Office / hybrid Function Professional Services The Company RiverSafe is a premier Cyber Security consultancy based in the heart of Canary Wharf and we are meeting the huge demand we have seen head on! We have a proven track record of delivering services to a well-known client base including FTSE 100 companies and are partnered with market leading technology vendors including Splunk, Palo Alto, Exabeam and AWS. The Role A Cyber Defence Principal Consultant finds solutions to ensure enterprise deployments make the deepest impact possible across an organisation. Our principals solve organisation's most challenging problems, including the ones they didn't know existed. They are self-motivated, have an insatiable thirst to learn new technologies and thrive in a fast-paced environment. Successful RiverSafe security principals feel comfortable mastering new technologies and come from a variety of business, analytic and technology backgrounds with experience managing diverse teams and clients. RiverSafe is an incredibly innovative consultancy with a range of offerings which delivers fast time to value for Security, Big Data Analytics, and Operational Intelligence use cases. Key Responsibilities As a Principal Consultant in RiverSafe, you will be working within our Cyber Defence and Big Data practice and will have exposure to a variety of security technologies delivering security implementations or remediation programmes. Highly motivated and experienced in managing teams and engagement with clients, you will be a team player who recognises the value in working and building the experience levels of the teams you manage. Working across a portfolio of cyber engagements with our clients and responsible for the day-to-day completion of security assessments or technical delivery elements of a security transformation programme. Working with your team members you will create high quality reports, ensuring they meet the high requirements of our customers. Where possible, you will identify opportunities for RiverSafe to assist our clients further and escalate these potential areas to the engagement manager. Establishing and building a network of contacts within our clients. Working with our Service Delivery Team you will assist with the planning and delivery phases of engagements. Contributing to the creation of proposals and marketing material. Ensuring your work is delivered on time and on budget. Contributing to the development of the existing team by sharing knowledge, leading by example, and helping team members to develop. Skills Experience in managing security consultants. Demonstrable consulting experience, trusted advisor, working in partnership with customers and a good relationship builder. Previous experience of working with SIEM products like Splunk, Exabeam, ArcSight, Sentinel, Cisco Sourcefire or other IPS/IDS products is essential Security transformation programmes - design and management of security solution implementations and / or remediation programmes to address risks across AV, patching, secure build, vulnerability scanning & remediation, logging, and monitoring, & threat management. Security around emerging technology platforms - primarily Cloud security & Big Data Analytics. Breach and incident management, design and implementation of breach and major incident management practices. Experience in working within agile development environments to embed security successfully into systems prior to product / production release. Security architecture - creating secure architecture designs for solutions, designing secure patterns for reuse and the delivery of architectural reviews. Experience with both the Unix and Windows operating systems; must be very comfortable on the command line interface. Excellent networking fundamentals. Solid communication skills and expertise to translate technical jargon into business familiar language Ability to quickly explore, examine and understand complex problems and how these relate to the customer's business. Able to quickly understand and interpret customer problems and navigate complex organisations. What We Offer Great culture in an exciting and fast-growing company Welcoming, modern office with games, and a fully stocked fridge with snacks/drinks Regular company socials, events and dinners A diverse and collaborate environment where everyone's opinion matters An opportunity to grow and lead the marketing function as the business grows Paid holiday (22 days + Bank Hols) Personal learning & development fund Private healthcare - including mental health support and wellbeing reward scheme Pension Scheme Cycle to Work Scheme Apply For This Role First name Last name Email Phone number Role Interested In Upload CV Riversafe Ltd needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.
This agency post will support: The communications received and responded to via the shared inbox whilst maintaining high levels of service The roll out of new bike hangars Maintaining spreadsheets through sending offers, issuing refunds, inventory control of keys and managing renewals -Other operational imperatives Active travel support To assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the Active Travel Team. To respond to correspondence, ensuring Council deadlines are met. To assist in the maintenance and creation of local IT applications, such as Excel, Access, Word. To develop general office processes and procedures. To assist in the execution and development of financial processes and systems. To ensure that internet pages are up to date and continuously improved as directed by your line manager. Be the first point of contact for all customer and internal enquiries. Ensure that the team is represented accurately in all forms of communication. Manage the arrangements of team meetings, producing and distributing minutes. Ensure that the highest standards of accuracy and clarity are achieved. To deal with telephone enquiries for the service. Improve communication channels with other services to facilitate a better integration of schemes. To ensure that where site visits are needed, they are dealt with in a timely fashion. Criteria description Proven professional, office or administrative experience in a complex organisation. Experience in the various forms of customer management work and working effectively towards to meet customer expectations and requirements. Experience in the use of email, IT word processing, spreadsheets, presentation packages and databases. Experience in correspondence writing, including publicity material and to present information and advice clearly and concisely.
May 05, 2024
Full time
This agency post will support: The communications received and responded to via the shared inbox whilst maintaining high levels of service The roll out of new bike hangars Maintaining spreadsheets through sending offers, issuing refunds, inventory control of keys and managing renewals -Other operational imperatives Active travel support To assist the team to provide, maintain, implement, review and pro-actively improve the services provided by the Active Travel Team. To respond to correspondence, ensuring Council deadlines are met. To assist in the maintenance and creation of local IT applications, such as Excel, Access, Word. To develop general office processes and procedures. To assist in the execution and development of financial processes and systems. To ensure that internet pages are up to date and continuously improved as directed by your line manager. Be the first point of contact for all customer and internal enquiries. Ensure that the team is represented accurately in all forms of communication. Manage the arrangements of team meetings, producing and distributing minutes. Ensure that the highest standards of accuracy and clarity are achieved. To deal with telephone enquiries for the service. Improve communication channels with other services to facilitate a better integration of schemes. To ensure that where site visits are needed, they are dealt with in a timely fashion. Criteria description Proven professional, office or administrative experience in a complex organisation. Experience in the various forms of customer management work and working effectively towards to meet customer expectations and requirements. Experience in the use of email, IT word processing, spreadsheets, presentation packages and databases. Experience in correspondence writing, including publicity material and to present information and advice clearly and concisely.
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
May 05, 2024
Full time
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
Employment Type Full time Full time permanent contract preferably but open to part-time Location Hybrid London, City of, UK 2 plus days per week in the office Team Impact and Innovation Directorate Seniority Mid-level Closing: 11:59pm, 8th May 2024 BST Job Description The Role London Sport is committed to becoming an insight and data led organization. This exciting role within our Impact and Innovation team will help us to achieve this ambition. Applying your skills, you will work with teams across the organisation to plan, measure and communicate their impact and learning.You will communicate this impact across the sector to influence and engage decision makers. Our work ranges from place-based work, to distributing funding for community sport partners through to influencing and advocating for policy and system change. Your role requires the ability to understand this varied work and apply appropriate evaluation and impact frameworks across our work. Translating complex concepts into accessible tools for those working on the ground is part of this role. The findings will be aggregated and presented externally and internally, for the broader community sport sector to apply. You will represent London Sport within the sector on evaluation and learning groups. This role would ideally suit someone with strong impact, evaluation and learning skills and experience looking to progress their career. You will also be passionate and committed to helping us evidence and communicate the positive power of sport and physical activity to change Londoners lives. What you'll do: Lead and manage the development of London Sport's Impact and Learning framework and strategy, proactively inspiring and developing a positive learning and impact culture. Support staff to share their learnings and embed London Sport's impact and learning tools into our work within our project work, funds, place-based work and business as usual. Manage and support staff to use London Sport's Impact and Learning tools, including an internal Impact and Learning Dashboard and external sector databases. Represent London Sport externally, leading on connection of place-based learning across London and overseeing implementation of measurement and learning framework. Conduct and commission relevant research, including quantitative and qualitative approaches. Design and deliver training on implementing impact practice and learning tools. Budget management for impact work. Develop reports and progress updates for a range of stakeholders, including London Sport's Board. Line Management and support to Managers and Officers. Who you are: You can present evaluation and impact findings, create strategic evaluation plans and can engage with senior decision makers and policy makers to influence and advocate for change. You have an excellent understanding of effective evaluation and reflective practices and delivery. You will be able to evidence your experience in designing and embedding impact and learning. You apply appropriate and proportionate approaches, tools and methods to maximise learning at multiple levels. You enjoy working with others and helping them learn. You can build rapport and develop positive relationships with colleagues as a basis for providing support. You have a strong understanding of, and experience of using, qualitative and quantitative research techniques. You have strong data analysis skills. You are actions-focused and a strategic problem solver. You have excellent ability to present data using simple and tailored communication for maximum engagement. You have strong project management and organisation skills. You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London. Lived experience of day-to-day life in London.
May 05, 2024
Full time
Employment Type Full time Full time permanent contract preferably but open to part-time Location Hybrid London, City of, UK 2 plus days per week in the office Team Impact and Innovation Directorate Seniority Mid-level Closing: 11:59pm, 8th May 2024 BST Job Description The Role London Sport is committed to becoming an insight and data led organization. This exciting role within our Impact and Innovation team will help us to achieve this ambition. Applying your skills, you will work with teams across the organisation to plan, measure and communicate their impact and learning.You will communicate this impact across the sector to influence and engage decision makers. Our work ranges from place-based work, to distributing funding for community sport partners through to influencing and advocating for policy and system change. Your role requires the ability to understand this varied work and apply appropriate evaluation and impact frameworks across our work. Translating complex concepts into accessible tools for those working on the ground is part of this role. The findings will be aggregated and presented externally and internally, for the broader community sport sector to apply. You will represent London Sport within the sector on evaluation and learning groups. This role would ideally suit someone with strong impact, evaluation and learning skills and experience looking to progress their career. You will also be passionate and committed to helping us evidence and communicate the positive power of sport and physical activity to change Londoners lives. What you'll do: Lead and manage the development of London Sport's Impact and Learning framework and strategy, proactively inspiring and developing a positive learning and impact culture. Support staff to share their learnings and embed London Sport's impact and learning tools into our work within our project work, funds, place-based work and business as usual. Manage and support staff to use London Sport's Impact and Learning tools, including an internal Impact and Learning Dashboard and external sector databases. Represent London Sport externally, leading on connection of place-based learning across London and overseeing implementation of measurement and learning framework. Conduct and commission relevant research, including quantitative and qualitative approaches. Design and deliver training on implementing impact practice and learning tools. Budget management for impact work. Develop reports and progress updates for a range of stakeholders, including London Sport's Board. Line Management and support to Managers and Officers. Who you are: You can present evaluation and impact findings, create strategic evaluation plans and can engage with senior decision makers and policy makers to influence and advocate for change. You have an excellent understanding of effective evaluation and reflective practices and delivery. You will be able to evidence your experience in designing and embedding impact and learning. You apply appropriate and proportionate approaches, tools and methods to maximise learning at multiple levels. You enjoy working with others and helping them learn. You can build rapport and develop positive relationships with colleagues as a basis for providing support. You have a strong understanding of, and experience of using, qualitative and quantitative research techniques. You have strong data analysis skills. You are actions-focused and a strategic problem solver. You have excellent ability to present data using simple and tailored communication for maximum engagement. You have strong project management and organisation skills. You can demonstrate an understanding of, and commitment to, equality, diversity and inclusion in relation to London. Lived experience of day-to-day life in London.
Your new company PA to support a Managing Director & Director and to oversee the smooth running of the business.A small (but growing) Consultancy based in Mayfair. Your new role Manage the diaries of the Managing Director and DirectorAssisting in scheduling and organising meetings, including preparing meeting materialsHelp with planning and organising travel arrangements, including flights, train tickets, accommodation, and itinerariesBook external meetings with clients and stakeholdersOrganise staff events and facilitate bookings for company socials and trainingProvide general office support as needed, dealing with suppliers, IT support, replenishing stock and liaising with the building managers to book meeting rooms, new starter/leaver set upAssisting HR/PayrollMarketing /LinkedIn / Website/ Other Social MediaOrganise PR EventsAd-hoc projects such as finding new IT suppliersWhat you'll need to succeed You are switched-on, personable and an excellent team player with a good sense of humour.Proven experience within office administration and running an officePA or Team Secretary skillsProficient in MS OfficeDiscretion and confidentiality in handling sensitive informationAttention to detail, problem-solving skills and muck-in attitude requiredExperience of producing budget reports is preferred. Training can be providedWhat you'll get in returnThis is a hybrid role with Monday working from home. Tuesday-Friday in the office 9AM-5PM. This role is paying 30 to 40k (DOE) with 24 days' holiday plus bank holidays, and a discretionary bonus.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 05, 2024
Full time
Your new company PA to support a Managing Director & Director and to oversee the smooth running of the business.A small (but growing) Consultancy based in Mayfair. Your new role Manage the diaries of the Managing Director and DirectorAssisting in scheduling and organising meetings, including preparing meeting materialsHelp with planning and organising travel arrangements, including flights, train tickets, accommodation, and itinerariesBook external meetings with clients and stakeholdersOrganise staff events and facilitate bookings for company socials and trainingProvide general office support as needed, dealing with suppliers, IT support, replenishing stock and liaising with the building managers to book meeting rooms, new starter/leaver set upAssisting HR/PayrollMarketing /LinkedIn / Website/ Other Social MediaOrganise PR EventsAd-hoc projects such as finding new IT suppliersWhat you'll need to succeed You are switched-on, personable and an excellent team player with a good sense of humour.Proven experience within office administration and running an officePA or Team Secretary skillsProficient in MS OfficeDiscretion and confidentiality in handling sensitive informationAttention to detail, problem-solving skills and muck-in attitude requiredExperience of producing budget reports is preferred. Training can be providedWhat you'll get in returnThis is a hybrid role with Monday working from home. Tuesday-Friday in the office 9AM-5PM. This role is paying 30 to 40k (DOE) with 24 days' holiday plus bank holidays, and a discretionary bonus.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Strategic Reward Advisory Manager page is loaded Strategic Reward Advisory Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R15071 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Part of our Global Employer Services division, Strategic Reward Advisory takes pride in working with entrepreneurial, fast growing businesses to help them engage and incentivise their workforce. The projects are exciting, collaborative and often very different, where everyone thinks outside the box to solve complex problems for their clients. Here there is a great sense of unity and shared expertise as you'll gain exposure to colleagues and clients at all levels, right from day one. It's ambition that matters - you can build your experience in a specialist area with all the training, support and development opportunities you need to go far. We're looking for someone with: Minimum of five years of professional experience in a remuneration-related role within reward consulting or inhouse An in-depth technical knowledge of executive remuneration and/or broad-based rewards, including pay benchmarking, bonus and equity incentive plan design and performance monitoring, reward strategy, corporate governance and remuneration reporting, job evaluation and grading, gender pay gap reporting, wellbeing and recognition etc. Knowledge of how market data surveys work is a plus. Interest in the wider HR, tax and accounting implications of reward Good analytics skills and experience in research, data manipulation and modelling Excellent written and verbal communication, and proficiency in MS Office (Excel and PowerPoint) Focus on producing high quality outputs and attention to detail Interest in mentoring and coaching more junior staff Good interpersonal skills and relationship building both internal and external stakeholders Educated to degree level, ideally in business, human resources, law, accounting, finance or a related field You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 05, 2024
Full time
Strategic Reward Advisory Manager page is loaded Strategic Reward Advisory Manager Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R15071 Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Part of our Global Employer Services division, Strategic Reward Advisory takes pride in working with entrepreneurial, fast growing businesses to help them engage and incentivise their workforce. The projects are exciting, collaborative and often very different, where everyone thinks outside the box to solve complex problems for their clients. Here there is a great sense of unity and shared expertise as you'll gain exposure to colleagues and clients at all levels, right from day one. It's ambition that matters - you can build your experience in a specialist area with all the training, support and development opportunities you need to go far. We're looking for someone with: Minimum of five years of professional experience in a remuneration-related role within reward consulting or inhouse An in-depth technical knowledge of executive remuneration and/or broad-based rewards, including pay benchmarking, bonus and equity incentive plan design and performance monitoring, reward strategy, corporate governance and remuneration reporting, job evaluation and grading, gender pay gap reporting, wellbeing and recognition etc. Knowledge of how market data surveys work is a plus. Interest in the wider HR, tax and accounting implications of reward Good analytics skills and experience in research, data manipulation and modelling Excellent written and verbal communication, and proficiency in MS Office (Excel and PowerPoint) Focus on producing high quality outputs and attention to detail Interest in mentoring and coaching more junior staff Good interpersonal skills and relationship building both internal and external stakeholders Educated to degree level, ideally in business, human resources, law, accounting, finance or a related field You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
May 05, 2024
Full time
Learning & Development Manager - Head Office Hybrid role - 2 days a week in the office, 3 days a week working from home - enhanced by flexi core hours! Great benefits including 50% staff discount and a day off for your Birthday! We are on the lookout for a dynamic and purpose-led Learning & Development Manager to own the training for our brilliant Head Office and Logistics colleagues. This is a great opportunity to join our award-winning L&D team (yes, they really are that impressive!) and play a pivotal role in the success of our learning strategy, accountable for designing and delivering impactful training initiatives. This role would be perfect for someone who is naturally inquisitive, a lifelong learner and passionate about making an impact. We are an ambitious business with exciting plans for the future, and our colleagues are at the heart of this. The L&D Manager will be pivotal in supporting the growth, development and succession for all colleagues in Head Office and Logistics, aligned to the wider business strategy. A bit about Ann Summers You might know us as the destination for must-have lingerie, or even the inventors of the Rampant Rabbit, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER , lives to PUSH BOUNDARIES , gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE ! A bit about the role: Carry out learning needs analysis' to identify the learning gaps in each department, and what the learning opportunities are for colleagues Shape consistent, engaging and insightful training Ensure a robust onboarding process, supporting new talent as they join the business Partner with teams across Head Office and Logistics to deliver successful L&D solutions encompassing skills development, technical solutions, DEI, wellbeing and leadership Utilise our learning experience platform to build blended learning solutions Evolve the internal progression programme, Step Up, to support the growth of internal talent Manage the Apprenticeship Levy for all colleagues across Ann Summers to ensure it is utilised effectively, and those on an Apprenticeship have a great experience Manage our 'Great Goals' process across all functions, working with department leads to ensure they are embedded and active across all departments Help to build a culture of peer-to-peer learning Work with department leads to design and deliver tailored team sessions/away days Manage the L&D budget for Head Office and Logistics Manage the L&D Coordinator, and their day-to-day activity, as well as ensuring they have great goals and development opportunities Measure and report on KPI performance based on the output of training solutions At Ann Summers we are proud to continue embracing inclusion, diversity, and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills, and views. We're looking for someone who is: Established in their Learning & Development career within a Head Office environent, ideally within the Retail, Hospitality or Leisure industries Commercial and results driven, always striving to add value for the colleague, department and the business Innovative and forward thinking Empowering, with a true passion for coaching and developing teams Excellent in their written comms with a natural flair for creating engaging learning resources Meticulous in their attention to detail Organised and methodical Able to build strong working relationships with colleagues and internal stakeholders Proactive and manages workload effectively in a fast pace environment Flexible and collaborative in their approach Resilient and confident, comfortable to challenge in a productive way Positive with a real 'can do' mindset What's in it for you? Being part of the AS family offers some fab benefits, not only is it a great brand to be a part of, but there is so much more, take a look 50% staff discount (a colleague favourite!) 29 days holiday (including Bank Holidays) gaining an extra day for each year you're a part of the AS family (up to a max. of 33 days) Workplace pension Life Assurance A paid day off for your Birthday Colleague social events and initiatives Development opportunities through our learning experience platform, THRIVE Wellbeing programme through our partnership with the Retail Trust Eye care vouchers Company perks scheme Holiday purchase scheme Sample sales Free on-site car park at HO We value each one of our colleagues and aim to make Ann Summers a great place to be! We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted as soon as possible to discuss the role and their experience further. Ann Summers complies with all GDPR policies and by responding to this ad your details will be kept on record for a total of 12 months unless expressed otherwise.
Summary Join the Riverlands Bollin Project Team as our Area Ranger where you'll play a key role in the Riverlands work over the next two years. The project focusses on watercourse restoration, pond creation, and woodland, grassland and peatland improvement. We have recently been successful with securing external funding, and we now need someone to help deliver this work. Hours: 37.5 hours per week Salary: £26832 Contract: Fixed until April 2026 Interviews: 22nd May If you have any questions about this role please contact: .uk What it's like to work here This role will be delivering work along the river Bollin catchment and working across teams based in Dunham Massey, Quarry Bank, Alderley Edge and Lyme Park as well as with external consultants, partners and stakeholders. Given the wide-ranging habitats at these locations means that no two days will be the same; some days you will be on a moorland, in a woodland or by a pond. There are also opportunities to work from home and from our regional offices to ensure the right balance is struck for both you and the project. The role will report to the Riverlands Bollin Project Manager and work closely with a range of specialists and property-based Rangers across the region as well as our external project partners; the Mersey Rivers Trust. The role is being advertised at full-time for the duration of the project. More about the programme Our main funder is the Governments Species Survival fund. It is a 2-year, multi-catchment programme of work aiming to restore a functioning network of biodiverse and climate resilient freshwater habitats. The fund was developed by Defra and its Arm's-Length Bodies. It is being delivered by The National Lottery Heritage Fund in partnership with Natural England and the Environment Agency. Freshwater Renaissance is also supported by players of People's Postcode Lottery. The programme of work will be delivered across multiple river catchments at five National Trust places: Cumbria, the Bollin catchment, the Bure catchment, Holnicote and North Devon. What you'll be doing The Riverlands Bollin Project's aims to, restore freshwater habitats including: • Moorlands • Rivers and streams • Ponds and wetlands All this will boost biodiversity and increase resilience in the landscape as a response to the threat of climate change. We want to deliver this work through a range of different delivery mechanisms and therefore, this role will be responsible for planning work with contractors, ranger teams and volunteers as required. You will be expected to build relationships with key stakeholders including our farm tenants in order for us to successfully implement our planed work over the next two years. We want to bring our audience with us on this exciting journey and you will be supporting our outdoor engagement programme, with the support from the wider Project Team The Riverlands Bollin Project will be spending over c.£800,000 over the next 2 years to protect and enhance our sites that sit in and around the Bollin catchment. This is a wonderful opportunity to work in a multi-disciplinary environment with a hard-working team who have a passion for nature, conservation and the environment. Who we're looking for The post holder will have: Knowledge of ecology and/ or practical nature conservation with some technical expertise in habitat surveying and mapping (e.g. UKhabs) as well as field identification. Practical outdoor management skills in habitat creation and competence with basic machinery/equipment. Experience of GIS mapping software including the production of simple maps and polygons. Knowledge of Health & Safety legislation (CDM) and an ability to work safely, leading on compliance including writing risk assessments as well as safety and environmental procedures Experience of delivering stakeholder engagement plans and the ability to form strong relationships with both internal and external stakeholders including contractors, tenants, property teams and subject specialists (e.g. ecologists, curators, water specialists, archaeologists etc) Familiarity with one or more GIS platforms (e.g. ARC or QGIS). Experience of working with projects; working to fixed budgets, scopes, timescales and funding requirements. Sound written and verbal skills and ability to read and distil reports and management plans. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 05, 2024
Full time
Summary Join the Riverlands Bollin Project Team as our Area Ranger where you'll play a key role in the Riverlands work over the next two years. The project focusses on watercourse restoration, pond creation, and woodland, grassland and peatland improvement. We have recently been successful with securing external funding, and we now need someone to help deliver this work. Hours: 37.5 hours per week Salary: £26832 Contract: Fixed until April 2026 Interviews: 22nd May If you have any questions about this role please contact: .uk What it's like to work here This role will be delivering work along the river Bollin catchment and working across teams based in Dunham Massey, Quarry Bank, Alderley Edge and Lyme Park as well as with external consultants, partners and stakeholders. Given the wide-ranging habitats at these locations means that no two days will be the same; some days you will be on a moorland, in a woodland or by a pond. There are also opportunities to work from home and from our regional offices to ensure the right balance is struck for both you and the project. The role will report to the Riverlands Bollin Project Manager and work closely with a range of specialists and property-based Rangers across the region as well as our external project partners; the Mersey Rivers Trust. The role is being advertised at full-time for the duration of the project. More about the programme Our main funder is the Governments Species Survival fund. It is a 2-year, multi-catchment programme of work aiming to restore a functioning network of biodiverse and climate resilient freshwater habitats. The fund was developed by Defra and its Arm's-Length Bodies. It is being delivered by The National Lottery Heritage Fund in partnership with Natural England and the Environment Agency. Freshwater Renaissance is also supported by players of People's Postcode Lottery. The programme of work will be delivered across multiple river catchments at five National Trust places: Cumbria, the Bollin catchment, the Bure catchment, Holnicote and North Devon. What you'll be doing The Riverlands Bollin Project's aims to, restore freshwater habitats including: • Moorlands • Rivers and streams • Ponds and wetlands All this will boost biodiversity and increase resilience in the landscape as a response to the threat of climate change. We want to deliver this work through a range of different delivery mechanisms and therefore, this role will be responsible for planning work with contractors, ranger teams and volunteers as required. You will be expected to build relationships with key stakeholders including our farm tenants in order for us to successfully implement our planed work over the next two years. We want to bring our audience with us on this exciting journey and you will be supporting our outdoor engagement programme, with the support from the wider Project Team The Riverlands Bollin Project will be spending over c.£800,000 over the next 2 years to protect and enhance our sites that sit in and around the Bollin catchment. This is a wonderful opportunity to work in a multi-disciplinary environment with a hard-working team who have a passion for nature, conservation and the environment. Who we're looking for The post holder will have: Knowledge of ecology and/ or practical nature conservation with some technical expertise in habitat surveying and mapping (e.g. UKhabs) as well as field identification. Practical outdoor management skills in habitat creation and competence with basic machinery/equipment. Experience of GIS mapping software including the production of simple maps and polygons. Knowledge of Health & Safety legislation (CDM) and an ability to work safely, leading on compliance including writing risk assessments as well as safety and environmental procedures Experience of delivering stakeholder engagement plans and the ability to form strong relationships with both internal and external stakeholders including contractors, tenants, property teams and subject specialists (e.g. ecologists, curators, water specialists, archaeologists etc) Familiarity with one or more GIS platforms (e.g. ARC or QGIS). Experience of working with projects; working to fixed budgets, scopes, timescales and funding requirements. Sound written and verbal skills and ability to read and distil reports and management plans. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
National Account Manager £40,000 - £45,000 + Benefits Central London. Hybrid 3 days office based. / 2 remote. This is an incredible opportunity for a National Account Manager within grocery OR retail, to join a premium personal care brand in Central London The majority of this position will be focusing on developing / nurturing already established relationships & being given an opportunity to get involved with NEW product development. by means of introducing limited edition products. This role has HUGE potential. Effectively, you will be managing some of the biggest & best accounts in the business, being able to influence & add additional products to increase shelf space. With an already established senior national accounts team, you will be supported along the way ensuring you have the right environment to succeed properly. Experience managing accounts within a grocery / retail environment is required for this role. Additional Points: Guidance / mentoring & Support private Bupa healthcare 25 days holiday plus bank holiday Flexible and hybrid working This is an extremely forward-thinking brand, with an incredible social media presence . If this sounds like a company you d like to work for feel free to apply via the link provided OR send an email across to (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
May 05, 2024
Full time
National Account Manager £40,000 - £45,000 + Benefits Central London. Hybrid 3 days office based. / 2 remote. This is an incredible opportunity for a National Account Manager within grocery OR retail, to join a premium personal care brand in Central London The majority of this position will be focusing on developing / nurturing already established relationships & being given an opportunity to get involved with NEW product development. by means of introducing limited edition products. This role has HUGE potential. Effectively, you will be managing some of the biggest & best accounts in the business, being able to influence & add additional products to increase shelf space. With an already established senior national accounts team, you will be supported along the way ensuring you have the right environment to succeed properly. Experience managing accounts within a grocery / retail environment is required for this role. Additional Points: Guidance / mentoring & Support private Bupa healthcare 25 days holiday plus bank holiday Flexible and hybrid working This is an extremely forward-thinking brand, with an incredible social media presence . If this sounds like a company you d like to work for feel free to apply via the link provided OR send an email across to (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Job Description OTE: £50,000 - Uncapped Commission - Company Car/Car AllowanceWe're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Sutton . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence At Gascoigne-Pees , we pride ourselves on delivering the highest quality of personal service for all our customers. Covering the entire property spectrum from first time buyer apartments to large country properties with acreage, you can rest assured that you will be in safe and trusted hands when choosing us as your dedicated sales or letting agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03928
May 05, 2024
Full time
Job Description OTE: £50,000 - Uncapped Commission - Company Car/Car AllowanceWe're looking for a highly motivated Lettings Manager to complement our fantastic residential Lettings team in Sutton . This is a great opportunity for a proven Manager or an established Estate Agent looking for progression and to step in to your first lettings management role. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career . What's in it for you as our Lettings Manager? Industry leading training and development Full support and training to become ARLA - NFOPP qualified Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Key responsibilities of a Lettings Manager Running a profitable and well organised office providing an effective, efficient and professional lettings service to landlords and tenants. Leading by example and delegating tasks with the aim to exceed standards of performance and targets set. Motivating your team and new recruits, ensuring they receive the training and support they need to flourish in their career. Skills and experience required to be a successful Lettings Manager Lettings Manager, Branch Manager, Assistant Manager or a Senior Lettings Negotiator, Senior Sales Negotiator, Estate Agent, Lister, Valuer looking to progress Able to generate new business in a target driven environment Proven experience managing, leading and mentoring a team Outstanding customer care / customer service experience Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) A Full UK driving licence At Gascoigne-Pees , we pride ourselves on delivering the highest quality of personal service for all our customers. Covering the entire property spectrum from first time buyer apartments to large country properties with acreage, you can rest assured that you will be in safe and trusted hands when choosing us as your dedicated sales or letting agent. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACW03928
About The Role Field Sales Account Manager phs Hygiene Aberdeen & surrounding areas. What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a Field Sales Account manager: Grow and protect existing customer accounts between an annual spend of £1,500 and £20,000 Acquire New Customers across your regional territory Develop a strategic plan to Protect, Grow and Acquire business in a defined territory Accurately forecast and deliver against New Business and Retention targets Represent phs with brand new customers at the appropriate level Focus on the effectiveness, efficiency and quality of sales activity not just the quantity Use the CRM system to effectively record, manage and develop opportunities What you'll have: You will have a valid UK driving licence A security check or be willing to get one Has high energy and pace Thrives in a high-pressure sales environment Is resilient and tenacious in their approach to winning new business High professional and personal standards Can be decisive and resilient Someone who can challenge, respectfully, constructively and effectively What you can expect at PHS: To be a key, important, player in an exciting time for our business To work with a great team including a supportive senior management team Freedom to operate and as much support as you need You will receive a full, thorough induction and Sales Process training and ongoing development Commission on your sales and a quarterly bonus based on your performance against your targets Your own company car, laptop and phone You can start work from home, but you can get the buzz of working in an office when you work from an operations centre You will use the world's leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data Ongoing support in the field In return for your commitment and expertise, you will get: Base salary of £28,325.00 OTE £52,500.00 Uncapped commission Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays Reward Gateway Discount Card - savings from over 800 retailers Buy and sell holiday scheme Enhanced maternity and family friendly leave Full induction training and great opportunities for professional development Accredited ILM training both in house and external Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
May 05, 2024
Full time
About The Role Field Sales Account Manager phs Hygiene Aberdeen & surrounding areas. What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers' accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you'll be doing as a Field Sales Account manager: Grow and protect existing customer accounts between an annual spend of £1,500 and £20,000 Acquire New Customers across your regional territory Develop a strategic plan to Protect, Grow and Acquire business in a defined territory Accurately forecast and deliver against New Business and Retention targets Represent phs with brand new customers at the appropriate level Focus on the effectiveness, efficiency and quality of sales activity not just the quantity Use the CRM system to effectively record, manage and develop opportunities What you'll have: You will have a valid UK driving licence A security check or be willing to get one Has high energy and pace Thrives in a high-pressure sales environment Is resilient and tenacious in their approach to winning new business High professional and personal standards Can be decisive and resilient Someone who can challenge, respectfully, constructively and effectively What you can expect at PHS: To be a key, important, player in an exciting time for our business To work with a great team including a supportive senior management team Freedom to operate and as much support as you need You will receive a full, thorough induction and Sales Process training and ongoing development Commission on your sales and a quarterly bonus based on your performance against your targets Your own company car, laptop and phone You can start work from home, but you can get the buzz of working in an office when you work from an operations centre You will use the world's leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data Ongoing support in the field In return for your commitment and expertise, you will get: Base salary of £28,325.00 OTE £52,500.00 Uncapped commission Company car or car allowance Phone, laptop, and kit to work effectively from home and on the road Pension scheme 23 days holiday allowance plus bank holidays Reward Gateway Discount Card - savings from over 800 retailers Buy and sell holiday scheme Enhanced maternity and family friendly leave Full induction training and great opportunities for professional development Accredited ILM training both in house and external Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it's disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You'll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.
ASSISTANT PROJECT MANAGER - ELECTRICAL Nouvo Recruitment are working with an established company which will see the successful individual to work on a wide range of design and build electrical infrastructure projects. To support the development, growth, drive, and management of the Projects Department. This is an exciting opportunity for a high-calibre individual to join and strengthen our team, working on a wide range of projects whilst reporting into the Lead Project Manager. Knowledge, Skills, Qualifications and Experience: HNC/HND degree or NVQ in Electrical Engineering. Demonstrate knowledge and experience of at least 3 years within an electrical technical/engineering role. Understanding CDM requirements Excellent communication, presentation, and negotiation skills both written and verbal. Good computer skills, with a knowledge of and proficiency in common office applications, such as MS word, Excel, Outlook, and CRM sales software navigation. Full Clean UK Driving Licence Roles & Responsibilities Manage projects within the agreed budgets and objectives Ensure that all commercial aspects of the project are properly managed and controlled. Provide technical support to the Project Delivery Team where required in the raising of Section 50 licences, TTRO applications and traffic management planning. Engaging with sub-contractors/suppliers to obtain quotes for project requirements Supporting the design stage to ensure all drawings are practical for construction. Responsible for actively creating and maintaining H&S CDM documents, RAMS, Programmes of Work, Construction Phase plans and O&M Manuals lead by our internal coordination team. Deliver pre-start meetings and work packs to the field team, advising of all project work plans, programmes, employers' requirements and durations to deliver the project without delays. Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK
May 05, 2024
Full time
ASSISTANT PROJECT MANAGER - ELECTRICAL Nouvo Recruitment are working with an established company which will see the successful individual to work on a wide range of design and build electrical infrastructure projects. To support the development, growth, drive, and management of the Projects Department. This is an exciting opportunity for a high-calibre individual to join and strengthen our team, working on a wide range of projects whilst reporting into the Lead Project Manager. Knowledge, Skills, Qualifications and Experience: HNC/HND degree or NVQ in Electrical Engineering. Demonstrate knowledge and experience of at least 3 years within an electrical technical/engineering role. Understanding CDM requirements Excellent communication, presentation, and negotiation skills both written and verbal. Good computer skills, with a knowledge of and proficiency in common office applications, such as MS word, Excel, Outlook, and CRM sales software navigation. Full Clean UK Driving Licence Roles & Responsibilities Manage projects within the agreed budgets and objectives Ensure that all commercial aspects of the project are properly managed and controlled. Provide technical support to the Project Delivery Team where required in the raising of Section 50 licences, TTRO applications and traffic management planning. Engaging with sub-contractors/suppliers to obtain quotes for project requirements Supporting the design stage to ensure all drawings are practical for construction. Responsible for actively creating and maintaining H&S CDM documents, RAMS, Programmes of Work, Construction Phase plans and O&M Manuals lead by our internal coordination team. Deliver pre-start meetings and work packs to the field team, advising of all project work plans, programmes, employers' requirements and durations to deliver the project without delays. Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK
Office Manager£35,000 - £40,0000Crawley, office basedFull time. 12 month FTC Are you an organised Office Manager looking for a new and exciting position within a successful and well-established business? This busy and varied role will see you providing an effective, efficient, and professional service to their Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. This is an exciting opportunity to be part of a collaborative team! Manage the Gatwick Reception & Office Services Team Represent the client at meetings as structured by the landlords Raise appropriate operational issues and protect the firm's interest Undertake projects as set out by the Head of Office Operations & Office Operations Manager To play a part in managing the firm's Business Continuity & Information Security procedures and policies If you are a professional, proactive and versatile candidate with proven office management experience, have excellent communication and relationship building skills and are looking for your next opportunity, we want to hear from you. Apply now to avoid disappointment! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 05, 2024
Full time
Office Manager£35,000 - £40,0000Crawley, office basedFull time. 12 month FTC Are you an organised Office Manager looking for a new and exciting position within a successful and well-established business? This busy and varied role will see you providing an effective, efficient, and professional service to their Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. This is an exciting opportunity to be part of a collaborative team! Manage the Gatwick Reception & Office Services Team Represent the client at meetings as structured by the landlords Raise appropriate operational issues and protect the firm's interest Undertake projects as set out by the Head of Office Operations & Office Operations Manager To play a part in managing the firm's Business Continuity & Information Security procedures and policies If you are a professional, proactive and versatile candidate with proven office management experience, have excellent communication and relationship building skills and are looking for your next opportunity, we want to hear from you. Apply now to avoid disappointment! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.