Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Blackburn Club offering a 16 Hour contract which is fully flexible over 7 days. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
May 05, 2024
Full time
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Blackburn Club offering a 16 Hour contract which is fully flexible over 7 days. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Maidstone Club offering a 20 Hour contract which includes evening/late night and weekend shifts. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
May 05, 2024
Full time
Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Maidstone Club offering a 20 Hour contract which includes evening/late night and weekend shifts. The Role You'll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You make sure our Customers have an outstanding experience every single time they visit the Club to enhance their overall experience. Hit the Jackpot with Our Benefits - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS My Eva - an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including - Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training - Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Service Engineer Carbon60 are currently hiring for a service engineer to join our global-leading water industry client at their customer site in Immingham. The purpose of this role is to act as the technical focal point for all of our client's equipment on site providing service and support whilst carrying out preventative maintenance and repairs when required. This will include an array of water treatment equipment, pumps, motors, chemical feed pumps, controllers, and other associated instrumentation. Working Hours: Mon-Friday with on-call duties (One in four weeks) Salary: Up to £32k p/a Role Responsibilities: Complete planned preventative maintenance throughout the plant including: various pumps, motors, controllers In the event of issues/breakdowns, complete fault-finding and repair in a timely manner Complete necessary reports Maintain spare parts ensuring there is adequate supply through the order system Prepare water samples for lab analysis: sample collection, labelling and shipment to laboratory Provide technical support and service at the customer site Liaise effectively with various customer contacts on-site - ensuring all feedback/enquiries are relayed to the correct department On-call: One week in four Required Qualifications/Skills/Experience: Qualified in a relevant Science, Engineering or Technical subject or Mechanical Apprenticeship/ Experience of Site Maintenance Experienced in the operation and maintenance of water treatment equipment Mechanical maintenance experience Chemistry qualification (desirable) Experience within an industrial environment (desirable) If this role is of interest, please apply directly with your up-to-date CV and all responses will be responded to in a timely manner. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
May 05, 2024
Full time
Service Engineer Carbon60 are currently hiring for a service engineer to join our global-leading water industry client at their customer site in Immingham. The purpose of this role is to act as the technical focal point for all of our client's equipment on site providing service and support whilst carrying out preventative maintenance and repairs when required. This will include an array of water treatment equipment, pumps, motors, chemical feed pumps, controllers, and other associated instrumentation. Working Hours: Mon-Friday with on-call duties (One in four weeks) Salary: Up to £32k p/a Role Responsibilities: Complete planned preventative maintenance throughout the plant including: various pumps, motors, controllers In the event of issues/breakdowns, complete fault-finding and repair in a timely manner Complete necessary reports Maintain spare parts ensuring there is adequate supply through the order system Prepare water samples for lab analysis: sample collection, labelling and shipment to laboratory Provide technical support and service at the customer site Liaise effectively with various customer contacts on-site - ensuring all feedback/enquiries are relayed to the correct department On-call: One week in four Required Qualifications/Skills/Experience: Qualified in a relevant Science, Engineering or Technical subject or Mechanical Apprenticeship/ Experience of Site Maintenance Experienced in the operation and maintenance of water treatment equipment Mechanical maintenance experience Chemistry qualification (desirable) Experience within an industrial environment (desirable) If this role is of interest, please apply directly with your up-to-date CV and all responses will be responded to in a timely manner. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. JBRP1_UKTJ
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Preventative Maintenance Engineer, you will work in conjunction with the controller, to maximise the operational availability of equipment for the customer through timely and efficient routine and preventative maintenance servicing and machine inspections. Identifying possible issue's which may impact availability as well as being tasked with carrying out minor repairs as requested. During this role you will be an ambassador for safety, by servicing the products in a manner which promotes safety for self and customer. Location - Halstead, Witham, Braintree, Essex Job Description: Rollo has a long, established and successful heritage in the construction plant and power generation industries. As a part of the Finning Group, Rollo has access to the skills and expertise of one of the premium service providers in the plant and power generation industry, benefiting from world-class facilities, the latest technology and training, tooling, and industry leading safety and quality processes. Major Job Functions Preventative Maintenance Servicing (carrying out routine servicing of equipment in line with manufacturers guidelines, taking routine oil samples) 75% Machine Inspection (carry out visual / mechanical analysis of machine condition highlighting developing issues with systems and components including hydraulic, electrical, powertrain, mechanical) 20% Minor Repairs (complete minor repairs as identified during machine inspection, carry out installation of telematic systems, carry out undercarriage inspections) 5% As a Finning employee, you will receive: Salary £33,900 basic 25 days holiday (purchase up to 5 extra days holiday) Location Allowance (£3000 per annum) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Referral bonus scheme Up to 7% pension (matched by company) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. This is a field-based role. For this position it is essential that all drivers have held a full driving licence for 2 years. (Eligibility will be subject to a full DVLA licence check) Working Hours - 43hrs per week (flexi start and finish times). Working pattern Tuesday -Saturday Specific Skills The job requires a basic knowledge of the four main product elements (Engines, Hydraulics, Powertrain, and Vehicle Electrics/Electronics) relating to servicing and repair of heavy mobile plant (or similar e.g Heavy Goods Vehicle) Accountability To attend customer locations as advised by controller, to carry out preventive maintenance servicing. To liaise with service controller and customer both at the outset and as work progresses. To ensure that all work is carried out to high standards and that equipment is safe before handing back to customer. Ensure equipment is serviced in line with manufacturers recommendations and that all associated paperwork is completed accurately and in a timely manner including recording customer signatures. Take proper care of company vehicle and equipment. Education and Experience Either direct experience (around 3 years) or working in a related engineering function, e.g. car mechanic, HGV fitter, former REME or experience on military vehicles such as recovery mechanic or a formal apprenticeship qualification that includes at least C&G level 1, formal training in health & Safety desirable but not essential as further training will be given. This position is a great opportunity for engineers with transferable skills looking to get into the plant industry. Training for the role will be provided, there are opportunities for employees in this role to progress into a field service position in the future following further development. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 05, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Preventative Maintenance Engineer, you will work in conjunction with the controller, to maximise the operational availability of equipment for the customer through timely and efficient routine and preventative maintenance servicing and machine inspections. Identifying possible issue's which may impact availability as well as being tasked with carrying out minor repairs as requested. During this role you will be an ambassador for safety, by servicing the products in a manner which promotes safety for self and customer. Location - Halstead, Witham, Braintree, Essex Job Description: Rollo has a long, established and successful heritage in the construction plant and power generation industries. As a part of the Finning Group, Rollo has access to the skills and expertise of one of the premium service providers in the plant and power generation industry, benefiting from world-class facilities, the latest technology and training, tooling, and industry leading safety and quality processes. Major Job Functions Preventative Maintenance Servicing (carrying out routine servicing of equipment in line with manufacturers guidelines, taking routine oil samples) 75% Machine Inspection (carry out visual / mechanical analysis of machine condition highlighting developing issues with systems and components including hydraulic, electrical, powertrain, mechanical) 20% Minor Repairs (complete minor repairs as identified during machine inspection, carry out installation of telematic systems, carry out undercarriage inspections) 5% As a Finning employee, you will receive: Salary £33,900 basic 25 days holiday (purchase up to 5 extra days holiday) Location Allowance (£3000 per annum) Annual Bonus Annual Tool Allowance Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents) Access to company share scheme Referral bonus scheme Up to 7% pension (matched by company) Life insurance Laptop and phone, van Industry leading CAT product training Overtime Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards. This is a field-based role. For this position it is essential that all drivers have held a full driving licence for 2 years. (Eligibility will be subject to a full DVLA licence check) Working Hours - 43hrs per week (flexi start and finish times). Working pattern Tuesday -Saturday Specific Skills The job requires a basic knowledge of the four main product elements (Engines, Hydraulics, Powertrain, and Vehicle Electrics/Electronics) relating to servicing and repair of heavy mobile plant (or similar e.g Heavy Goods Vehicle) Accountability To attend customer locations as advised by controller, to carry out preventive maintenance servicing. To liaise with service controller and customer both at the outset and as work progresses. To ensure that all work is carried out to high standards and that equipment is safe before handing back to customer. Ensure equipment is serviced in line with manufacturers recommendations and that all associated paperwork is completed accurately and in a timely manner including recording customer signatures. Take proper care of company vehicle and equipment. Education and Experience Either direct experience (around 3 years) or working in a related engineering function, e.g. car mechanic, HGV fitter, former REME or experience on military vehicles such as recovery mechanic or a formal apprenticeship qualification that includes at least C&G level 1, formal training in health & Safety desirable but not essential as further training will be given. This position is a great opportunity for engineers with transferable skills looking to get into the plant industry. Training for the role will be provided, there are opportunities for employees in this role to progress into a field service position in the future following further development. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Employer description: Carpenters Group are one of the UK's leading providers of insurance and legal services. They are looking for their next apprentice to join their busy Glasgow City Centre office to provide support to their existing team.Their culture is what defines them as an organisation and has been built around their 4 core values: Professionalism, Teamwork, Quality and ;Their diverse workforce delivers a professional but personable service to our clients, and we have fostered a culture built on this ethos which makes for an enjoyable place to work. Responsibilities: Providing first line support for customers to handle and process Pursuer Road Traffic Accident and Uninsured Loss Recovery cases You will be responsible for a high-volume caseload ULR/Recoveries RTA Pursuer claims, making use of the firm's Case Management System to progress caseloads in a manner to ensure that clients receive appropriate, professional, and pertinent legal advice, with regular contact, whilst managing their expectations You will be a superuser in using our Visual Files system to update client claims details You will liaise with sources, medical agencies, experts, third party insurers, Defenders solicitors and other relevant parties to ensure that cases are pro-actively progressed Daily use of Excel to complete data entry tasks ensuring departmental systems are kept up to date and to help collate data to report to wider business Using Microsoft Excel to complete data entry tasks and creating business reports Communicating via Microsoft Teams and Outlook to internal and external contacts Delivering/transferring online files between teams and departments Assisting with preparation of companywide communications and presentations Desirable skills: Excellent written and verbal communication skills Strong organisation skills A polite and confident telephone manner An ability to work effectively with people across a wide range of levels and responsibilities Good attention to detail Good team working skills Good knowledge of Microsoft Office packages is desirable Salary: £17,000 per annum Working hours: Monday to Friday, 9am - Benefits: Medicash (after 1 month's service) Pension scheme Wellbeing hub Fresh fruit and breakfast hub Hybrid working after successful probation period Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
May 05, 2024
Full time
Employer description: Carpenters Group are one of the UK's leading providers of insurance and legal services. They are looking for their next apprentice to join their busy Glasgow City Centre office to provide support to their existing team.Their culture is what defines them as an organisation and has been built around their 4 core values: Professionalism, Teamwork, Quality and ;Their diverse workforce delivers a professional but personable service to our clients, and we have fostered a culture built on this ethos which makes for an enjoyable place to work. Responsibilities: Providing first line support for customers to handle and process Pursuer Road Traffic Accident and Uninsured Loss Recovery cases You will be responsible for a high-volume caseload ULR/Recoveries RTA Pursuer claims, making use of the firm's Case Management System to progress caseloads in a manner to ensure that clients receive appropriate, professional, and pertinent legal advice, with regular contact, whilst managing their expectations You will be a superuser in using our Visual Files system to update client claims details You will liaise with sources, medical agencies, experts, third party insurers, Defenders solicitors and other relevant parties to ensure that cases are pro-actively progressed Daily use of Excel to complete data entry tasks ensuring departmental systems are kept up to date and to help collate data to report to wider business Using Microsoft Excel to complete data entry tasks and creating business reports Communicating via Microsoft Teams and Outlook to internal and external contacts Delivering/transferring online files between teams and departments Assisting with preparation of companywide communications and presentations Desirable skills: Excellent written and verbal communication skills Strong organisation skills A polite and confident telephone manner An ability to work effectively with people across a wide range of levels and responsibilities Good attention to detail Good team working skills Good knowledge of Microsoft Office packages is desirable Salary: £17,000 per annum Working hours: Monday to Friday, 9am - Benefits: Medicash (after 1 month's service) Pension scheme Wellbeing hub Fresh fruit and breakfast hub Hybrid working after successful probation period Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Location Birmingham, Bristol, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea About The Job Job summary Theory Test Service (TTS) adopts leading-edge technologies, we continuously improve our service to support candidates to book and take 3 million tests a year, a critical service for the UK. At DVSA we must be at the fore front of new technology and the impact that has on us. The team works with technology partners to take an idea and make it a reality which impacts people nationwide, there aren't many jobs like that, giving that level of recognition and satisfaction. Theres never been a better time to join the DVSA. OurDigital-first visionis supported by a clear strategy which allows our staff to develop and grow. Click here to find out more the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description You will: Continue the development of the Theory Test Service digital platform and product(s) to respond to emerging needs, which will include responses to technical progress, legislative changes and customer-led demand in order to improve the overall effectiveness of the product(s) and overall service provision; ensuring that the customer is at heart of any decision making. Play a lead role in the product life-cycle by breaking down product requirements into user stories, participating in development sprints and taking the product/project to market launch. In line with the Senior Leadership Team and the change management process, prioritise all product developments and improvements and make decisions on where investment is made in improving the service. Ensure that customer and user requirements are interpreted in order to make the correct product decisions, being aware that users do not always know what they want and working with the Service Leadership Team, ensure that the business benefits these developments were designed to bring are achieved. Prioritise problems for resolution, documenting common causes, working with operational leads in the Theory Test to coordinate their resolution. For further information please see the attached Role Profile. Additional Information This role can be based in Bristol, Swansea, Nottingham, Newcastle, Oldham or Birmingham. Your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this. Person specification We are looking for individuals who have: Knowledge of operating in a digital service environment, including the setting of service standards, and understanding of measuring performance. Experience of agile/scrum methodology and delivery. Knowledge of techniques for understanding user needs, and experience of being able to communicate them to those involved in delivering the service to best achieve results. Experience of interpreting policy and using this information to design and/or implement products. There may be an element of travel associated with this role to other DVSA offices, with some infrequent overnight stays. Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. About Us The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. Were working hard to: Make roads safer. Improve services for our customers. Make road transport greener and healthier. Harness the potential of technology and data. Grow and level up the economy. Were committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society. We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+. To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website . Benefits An environment with flexible working options where we encourage a great work-life balance. Exceptional pension with an employer contribution of an average of 27%. Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Latest IT and Tech devices. A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues. Excellent learning and development tailored to your role including paid apprenticeships up to Masters level. Wide range of discounts schemes on high street names. Employee assistance program for health and well-being. Cycle to work scheme and Gym membership offers. For more information see visit our careers page. JBRP1_UKTJ
May 05, 2024
Full time
Location Birmingham, Bristol, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea About The Job Job summary Theory Test Service (TTS) adopts leading-edge technologies, we continuously improve our service to support candidates to book and take 3 million tests a year, a critical service for the UK. At DVSA we must be at the fore front of new technology and the impact that has on us. The team works with technology partners to take an idea and make it a reality which impacts people nationwide, there aren't many jobs like that, giving that level of recognition and satisfaction. Theres never been a better time to join the DVSA. OurDigital-first visionis supported by a clear strategy which allows our staff to develop and grow. Click here to find out more the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description You will: Continue the development of the Theory Test Service digital platform and product(s) to respond to emerging needs, which will include responses to technical progress, legislative changes and customer-led demand in order to improve the overall effectiveness of the product(s) and overall service provision; ensuring that the customer is at heart of any decision making. Play a lead role in the product life-cycle by breaking down product requirements into user stories, participating in development sprints and taking the product/project to market launch. In line with the Senior Leadership Team and the change management process, prioritise all product developments and improvements and make decisions on where investment is made in improving the service. Ensure that customer and user requirements are interpreted in order to make the correct product decisions, being aware that users do not always know what they want and working with the Service Leadership Team, ensure that the business benefits these developments were designed to bring are achieved. Prioritise problems for resolution, documenting common causes, working with operational leads in the Theory Test to coordinate their resolution. For further information please see the attached Role Profile. Additional Information This role can be based in Bristol, Swansea, Nottingham, Newcastle, Oldham or Birmingham. Your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this. Person specification We are looking for individuals who have: Knowledge of operating in a digital service environment, including the setting of service standards, and understanding of measuring performance. Experience of agile/scrum methodology and delivery. Knowledge of techniques for understanding user needs, and experience of being able to communicate them to those involved in delivering the service to best achieve results. Experience of interpreting policy and using this information to design and/or implement products. There may be an element of travel associated with this role to other DVSA offices, with some infrequent overnight stays. Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. About Us The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. Were working hard to: Make roads safer. Improve services for our customers. Make road transport greener and healthier. Harness the potential of technology and data. Grow and level up the economy. Were committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society. We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+. To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website . Benefits An environment with flexible working options where we encourage a great work-life balance. Exceptional pension with an employer contribution of an average of 27%. Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Latest IT and Tech devices. A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues. Excellent learning and development tailored to your role including paid apprenticeships up to Masters level. Wide range of discounts schemes on high street names. Employee assistance program for health and well-being. Cycle to work scheme and Gym membership offers. For more information see visit our careers page. JBRP1_UKTJ
About the opportunity We are recruiting for a Branch Analyst to join our team in our PEPCO Watford Office. The purpose of this role is to provide analysis to support or challenge Brand Strategy and ensure efficient use of stock to optimize sales and reduce markdown. To work cross functionally to ensure new store launches are carried out effectively. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. What you'll be doing •Line manage, motivate and develop Merch Analyst Assistant •Have weekly one to ones and team meetings •Conduct objective setting and performance reviews •Take an active role in Merchandiser meetings •Proactive approach to involvement in tasks outside of own department •Ensure merchandising teams are aware of latest initiatives and that deadlines are met •Liaise with functions outside of merchandising to ensure the crossover points with other functions are consistent Regular travel to stores for new store openings What you'll need Strong analytical and numerical skills with the ability to use the results to deliver opportunities Advanced department planning ability Excellent communication skills and a customer focused approach Flexible and calm under pressure Strong analytical skills with the ability to use the results to deliver opportunities Good organization and time management skills Strong relationship builder and ability to work cross-functionally Confident in challenging across all levels and able to respond positively when challenged back Aware of own development requirements and actively seeks development opportunities Demonstrate strong leadership, management and training skills Experienced leader and motivator, strong relationship builder and ability to work cross-functionally What we can offer Competitive salary Potential to earn bonus Free on-site car park Onsite coffee lounge Discount Card - 10% discount on most purchases in-store Family Friendly Benefits Loyal Service Awards My Staff Shop - exclusive discount portal Apprenticeships & Career Development Life Assurance Cover Health & Wellbeing - employee assistance programme to support you Holiday Allowance - increasing by one day per year (up to 33 days), along with the option to purchase additional holiday (annually) Pension Birthdays are important, so each year, you can take the day off as an extra day's holiday About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
May 05, 2024
Full time
About the opportunity We are recruiting for a Branch Analyst to join our team in our PEPCO Watford Office. The purpose of this role is to provide analysis to support or challenge Brand Strategy and ensure efficient use of stock to optimize sales and reduce markdown. To work cross functionally to ensure new store launches are carried out effectively. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. What you'll be doing •Line manage, motivate and develop Merch Analyst Assistant •Have weekly one to ones and team meetings •Conduct objective setting and performance reviews •Take an active role in Merchandiser meetings •Proactive approach to involvement in tasks outside of own department •Ensure merchandising teams are aware of latest initiatives and that deadlines are met •Liaise with functions outside of merchandising to ensure the crossover points with other functions are consistent Regular travel to stores for new store openings What you'll need Strong analytical and numerical skills with the ability to use the results to deliver opportunities Advanced department planning ability Excellent communication skills and a customer focused approach Flexible and calm under pressure Strong analytical skills with the ability to use the results to deliver opportunities Good organization and time management skills Strong relationship builder and ability to work cross-functionally Confident in challenging across all levels and able to respond positively when challenged back Aware of own development requirements and actively seeks development opportunities Demonstrate strong leadership, management and training skills Experienced leader and motivator, strong relationship builder and ability to work cross-functionally What we can offer Competitive salary Potential to earn bonus Free on-site car park Onsite coffee lounge Discount Card - 10% discount on most purchases in-store Family Friendly Benefits Loyal Service Awards My Staff Shop - exclusive discount portal Apprenticeships & Career Development Life Assurance Cover Health & Wellbeing - employee assistance programme to support you Holiday Allowance - increasing by one day per year (up to 33 days), along with the option to purchase additional holiday (annually) Pension Birthdays are important, so each year, you can take the day off as an extra day's holiday About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
Get Staffed Online Recruitment Limited
Grays, Essex
Business Administrator Do you want to work in a fast-paced environment, be part of a dynamic team, and work within an organisation that offers an exciting growth strategy, and the opportunity to gain a prestigious qualification If so then APPLY NOW! About our client Our client is a dedicated team of skilled professionals offering a wide-range of service-led cleaning solutions across various sectors. Their core focus - Fusing tech, passion, and people. They create sustainable, scientifically backed solutions for clean, safe spaces, ensuring quality and empowering client success. Their culture - Adaptability is paramount. They embrace innovation, foster a flexible work environment, and prioritise employee well-being. Their commitment to sustainability and social responsibility shapes ethical practices. Leveraging digital platforms is integral for operational efficiency and expansion. They value collaboration, diversity, and continuous learning. Their team is the beating heart of the business, and you will make a difference, leading by example. As part of our client's business growth plans and continuous improvement, they are looking to recruit a business administration apprentice to help them deliver exceptional service to all their stakeholders. This apprenticeship is an excellent opportunity to learn, develop new skills and is ideal for someone who enjoys engaging with people, a challenging work environment and who wants to consider the direction of their future in a business environment. You will be involved in the day-to-day administrative tasks across different functions within the business on a rotation basis, handling and processing data, dealing with queries, supporting the creation and implementation of policies, and process improvements in a safe positive and inclusive work environment. You will be involved in projects to help meet the strategic goals of the business. During your apprenticeship, you will spend time working for them across all departments including people and culture, finance, sales, and marketing, ESG, operations and support services. The training you will receive: Level 3 Business Administration qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: Potential contract extension or full employment. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Communication: Communicate with customers and colleagues clearly and professionally, both verbally and in writing. IT Skills: Experience in relevant software's. Team Collaboration: Work closely with team members to ensure smooth service delivery. Adaptability: Be open to taking on various roles as you move between areas of the business. Problem solving: Assist in resolving issues and concerns, seeking guidance from experienced team members when necessary. Time management: Manage tasks effectively. Attention to detail: Pay close attention to process and quality of work. Learning and development: Proactive approach to developing new skills and participating actively in training. Positive attitude. The apprenticeship: Qualification: Business Admin Level 3 Duration: 15 months
May 05, 2024
Full time
Business Administrator Do you want to work in a fast-paced environment, be part of a dynamic team, and work within an organisation that offers an exciting growth strategy, and the opportunity to gain a prestigious qualification If so then APPLY NOW! About our client Our client is a dedicated team of skilled professionals offering a wide-range of service-led cleaning solutions across various sectors. Their core focus - Fusing tech, passion, and people. They create sustainable, scientifically backed solutions for clean, safe spaces, ensuring quality and empowering client success. Their culture - Adaptability is paramount. They embrace innovation, foster a flexible work environment, and prioritise employee well-being. Their commitment to sustainability and social responsibility shapes ethical practices. Leveraging digital platforms is integral for operational efficiency and expansion. They value collaboration, diversity, and continuous learning. Their team is the beating heart of the business, and you will make a difference, leading by example. As part of our client's business growth plans and continuous improvement, they are looking to recruit a business administration apprentice to help them deliver exceptional service to all their stakeholders. This apprenticeship is an excellent opportunity to learn, develop new skills and is ideal for someone who enjoys engaging with people, a challenging work environment and who wants to consider the direction of their future in a business environment. You will be involved in the day-to-day administrative tasks across different functions within the business on a rotation basis, handling and processing data, dealing with queries, supporting the creation and implementation of policies, and process improvements in a safe positive and inclusive work environment. You will be involved in projects to help meet the strategic goals of the business. During your apprenticeship, you will spend time working for them across all departments including people and culture, finance, sales, and marketing, ESG, operations and support services. The training you will receive: Level 3 Business Administration qualification. All training is undertaken online, through a combination of self-paced eLearning and live online classes. Functional skills in English & Mathematics, if required. Prospects: Potential contract extension or full employment. Qualifications required: GCSE or equivalent English (Grade A - C 9/4) - Essential GCSE or equivalent Mathematics (Grade A - C 9/4) - Essential Personal Skills required: Communication: Communicate with customers and colleagues clearly and professionally, both verbally and in writing. IT Skills: Experience in relevant software's. Team Collaboration: Work closely with team members to ensure smooth service delivery. Adaptability: Be open to taking on various roles as you move between areas of the business. Problem solving: Assist in resolving issues and concerns, seeking guidance from experienced team members when necessary. Time management: Manage tasks effectively. Attention to detail: Pay close attention to process and quality of work. Learning and development: Proactive approach to developing new skills and participating actively in training. Positive attitude. The apprenticeship: Qualification: Business Admin Level 3 Duration: 15 months
Business Associate Apprentice Watford, UK£28,322 - £30,257 per annum (including London Weighting)20-month Fixed Term ContractWe are offering a rare opportunity to gain a Level 3 Business Administration qualification whilst helping deliver an exciting new project with Watford's business community. Watford Borough Council is soon to launch the Watford Business Pledge, encouraging businesses to act with greater social responsibility in the areas of local supply chains, local employment, good employment practices, supporting communities and environmental sustainability.We are seeking a new team member to help us launch and deliver the Business Pledge.You will be working within the Council's Economic Development team and with a range of Watford's businesses, as well as our strategic partners, such as the Watford Chamber of Commerce and Watford Town Centre BID. You will be a self-starter, experienced in customer service or business engagement roles, and a confident communicator. You will help ensure that all businesses wanting to join the Watford Business Pledge scheme can access the resources needed to help them qualify for an award, and will guide them through how to apply and how to connect with other local business. You will sometimes attend business networking events to help colleagues promote The Pledge. You will make sure all digital content in relation to The Pledge is accurate and up to date and will administer the business application process.Alongside this, you will be able to study towards a Level 3 Business Administration Apprenticeship through training provider Keits. 20% of your time will be ring-fenced for off-the-job learning and we will ensure that your workplan is tailored to give practical application of the learning you are undertaking, with appropriate levels of support and mentoring.The contract duration is tailored to enable completion of the apprenticeship course.If this sounds like the next opportunity for you, we look forward to hearing from you.Closing Date: 20 May 2024For an informal discussion please contact Cherie Norris, Economic Development Lead.A basic Disclosure check or DBS enhanced check (as applicable) will be carried out for this post.So, if you'd like to join us as a Business Associate Apprentice, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 05, 2024
Full time
Business Associate Apprentice Watford, UK£28,322 - £30,257 per annum (including London Weighting)20-month Fixed Term ContractWe are offering a rare opportunity to gain a Level 3 Business Administration qualification whilst helping deliver an exciting new project with Watford's business community. Watford Borough Council is soon to launch the Watford Business Pledge, encouraging businesses to act with greater social responsibility in the areas of local supply chains, local employment, good employment practices, supporting communities and environmental sustainability.We are seeking a new team member to help us launch and deliver the Business Pledge.You will be working within the Council's Economic Development team and with a range of Watford's businesses, as well as our strategic partners, such as the Watford Chamber of Commerce and Watford Town Centre BID. You will be a self-starter, experienced in customer service or business engagement roles, and a confident communicator. You will help ensure that all businesses wanting to join the Watford Business Pledge scheme can access the resources needed to help them qualify for an award, and will guide them through how to apply and how to connect with other local business. You will sometimes attend business networking events to help colleagues promote The Pledge. You will make sure all digital content in relation to The Pledge is accurate and up to date and will administer the business application process.Alongside this, you will be able to study towards a Level 3 Business Administration Apprenticeship through training provider Keits. 20% of your time will be ring-fenced for off-the-job learning and we will ensure that your workplan is tailored to give practical application of the learning you are undertaking, with appropriate levels of support and mentoring.The contract duration is tailored to enable completion of the apprenticeship course.If this sounds like the next opportunity for you, we look forward to hearing from you.Closing Date: 20 May 2024For an informal discussion please contact Cherie Norris, Economic Development Lead.A basic Disclosure check or DBS enhanced check (as applicable) will be carried out for this post.So, if you'd like to join us as a Business Associate Apprentice, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
About the opportunity Here at Poundland we have an exciting new role for an Employee Relations Manager to lead our thriving and energetic Employee Relations team, based at our Customer Support Centre in Walsall. In this role, you'll report to the Colleague Experience and Culture Manager, supporting them in championing our people strategy. You'll need to be a leader able to develop and coach a team of seven employee relations advisors who support our Retail and Head office colleagues. We're looking for someone who is adaptable and a people person. This person will provide leadership on employee relations- employee related issues, maintain and update policies in line with legislation, and drive efficiency and meet SLAs. Experience with data and metrics is important. This is a Hybrid role, providing you with the flexibility of working up to three days in our Customer Support Centre and the option to work the remaining days from either home or a store. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Your Impact and Responsibilities Ability to challenge proactively and provide recommendations and solutions on a range of matters. Problem-solving and analytical skills. Excellent communication skills, both written and verbal Resilient when dealing with difficult and complex matters. Able to work autonomously and shape an agenda, prioritising the most critical matters. Ability to think on your feet, be agile to recognise and change direction where appropriate. Skills and Knowledge You will ideally be fully CIPD qualified or working toward this. A Strong ER background in a fast-paced, agile organisation with a degree of complexity in the operating model. Comprehensive knowledge of employment legislation and best practice approach. Excellent understanding of knowledge application in a retail environment. Previous experience in managing and leading an ER Advisory function spanning multiple areas of a business. Experience influencing senior stakeholders utilising various approaches to successfully implement new ideas and changes to legislation. At Poundland & Dealz, we don't just offer products at amazing prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our colleagues to be the best versions of themselves while making a meaningful impact on the communities we serve, so apply today! Why Choose Us: Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue CIPD Level 5 through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free. Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks. Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience. Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family's needs. My Staff Shop: Gain exclusive discounts through our 'My Staff Shop' portal, saving on various products and services. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day's holiday because we believe birthdays are important. Pension Scheme: Plan with our contributory pension scheme, helping you save for a secure retirement. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
May 05, 2024
Full time
About the opportunity Here at Poundland we have an exciting new role for an Employee Relations Manager to lead our thriving and energetic Employee Relations team, based at our Customer Support Centre in Walsall. In this role, you'll report to the Colleague Experience and Culture Manager, supporting them in championing our people strategy. You'll need to be a leader able to develop and coach a team of seven employee relations advisors who support our Retail and Head office colleagues. We're looking for someone who is adaptable and a people person. This person will provide leadership on employee relations- employee related issues, maintain and update policies in line with legislation, and drive efficiency and meet SLAs. Experience with data and metrics is important. This is a Hybrid role, providing you with the flexibility of working up to three days in our Customer Support Centre and the option to work the remaining days from either home or a store. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Your Impact and Responsibilities Ability to challenge proactively and provide recommendations and solutions on a range of matters. Problem-solving and analytical skills. Excellent communication skills, both written and verbal Resilient when dealing with difficult and complex matters. Able to work autonomously and shape an agenda, prioritising the most critical matters. Ability to think on your feet, be agile to recognise and change direction where appropriate. Skills and Knowledge You will ideally be fully CIPD qualified or working toward this. A Strong ER background in a fast-paced, agile organisation with a degree of complexity in the operating model. Comprehensive knowledge of employment legislation and best practice approach. Excellent understanding of knowledge application in a retail environment. Previous experience in managing and leading an ER Advisory function spanning multiple areas of a business. Experience influencing senior stakeholders utilising various approaches to successfully implement new ideas and changes to legislation. At Poundland & Dealz, we don't just offer products at amazing prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our colleagues to be the best versions of themselves while making a meaningful impact on the communities we serve, so apply today! Why Choose Us: Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue CIPD Level 5 through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free. Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks. Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience. Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family's needs. My Staff Shop: Gain exclusive discounts through our 'My Staff Shop' portal, saving on various products and services. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day's holiday because we believe birthdays are important. Pension Scheme: Plan with our contributory pension scheme, helping you save for a secure retirement. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
Solus Accident Repair Centres
Warrington, Cheshire
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family? Responsibilities The Role: Solus Repair Consultants are pivotal in our customers story, working in partnership with our skilled production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction. Carry out computerised estimates using Audatex Communicate with customers to provide repair information and an indication of completion time Compile all relevant information and complete supporting documentation Record all estimate / repair information on the Advance system Monitor progress of the vehicle through the repair process Negotiate estimates with the Aviva Engineer when required Discuss claim related issues with the Aviva Engineers To identify opportunities for non-insurance related repairs To conduct mobile and drive by estimates To maintain and secure allocated equipment To assist other team members as and when required Qualifications Desirable qualifications and experience: Proven experience or knowledge of working in the automotive repair industry ATA Accredited Customer service skills - experience of delivery high quality service to customers Planning and organisational skills Flexibility and adaptability managing workflow across a number of department/specialisms Valid driving licence Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. A competitive bonus scheme Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Our excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists.This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days You may have experience of the following: Bodyshop Technician, Mechanical Technician, Vehicle Technician, ATA, Body Repairs, MET Technician, Panel Beater. Repairs, Vehicle Mechanic, Vehicle Mechanical Technician, MET Fitter, Bodyshop Vehicle Technician, Automotive, Automotive Mechanic, Mechanic, Vehicle Mechanic, Estimator, VDA, Vehicle Damage Assessor etc JBRP1_UKTJ
May 05, 2024
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology, working as part of the Aviva family? Responsibilities The Role: Solus Repair Consultants are pivotal in our customers story, working in partnership with our skilled production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus Repair Consultants that record and estimate all repair information while safeguarding customer satisfaction. Carry out computerised estimates using Audatex Communicate with customers to provide repair information and an indication of completion time Compile all relevant information and complete supporting documentation Record all estimate / repair information on the Advance system Monitor progress of the vehicle through the repair process Negotiate estimates with the Aviva Engineer when required Discuss claim related issues with the Aviva Engineers To identify opportunities for non-insurance related repairs To conduct mobile and drive by estimates To maintain and secure allocated equipment To assist other team members as and when required Qualifications Desirable qualifications and experience: Proven experience or knowledge of working in the automotive repair industry ATA Accredited Customer service skills - experience of delivery high quality service to customers Planning and organisational skills Flexibility and adaptability managing workflow across a number of department/specialisms Valid driving licence Who are Solus and what can they do for you? Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. A competitive bonus scheme Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Our excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on Aviva products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a variety of locations, hours and working patterns to suit our customers, business, and you. We interview every disabled applicant who meets the minimum criteria for the job. Excited but not sure you tick every box? We are inclusive - we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you. We recognise that we can only achieve our vision with the dedication and collaboration of our specialists.This is an excellent time to join a rapidly growing business and help us to shape the future. What next? Please apply online and our recruitment team will be in contact within 7 days You may have experience of the following: Bodyshop Technician, Mechanical Technician, Vehicle Technician, ATA, Body Repairs, MET Technician, Panel Beater. Repairs, Vehicle Mechanic, Vehicle Mechanical Technician, MET Fitter, Bodyshop Vehicle Technician, Automotive, Automotive Mechanic, Mechanic, Vehicle Mechanic, Estimator, VDA, Vehicle Damage Assessor etc JBRP1_UKTJ
We are looking for enthusiastic Hotel Housekeepers to join us at Ramada, Cobham M25, KT11 3DB, (Welcome Break). No experience is required as full training will be provided. As well as competitive pay up to £11.60 per hour, we have a variety of rewards for our team including: £1 on-shift meals from Starbucks 50% off in Starbucks and Pizza Express for you and your family and friends Flexible working patterns to fit your lifestyle including seasonal hours Immediate start and overtime available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Bonus & Incentive Schemes Career progression from Customer Service to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Apprenticeship opportunities Free onsite parking Uniform provided - of course! As a Hotel Housekeeper, you'll ensure a great an exceptional guest experience for our customers, by cleaning rooms and communal areas ahead of their arrival. We have full-time and part-time flexible positions available including seasonal hours or shifts to fit around school, college and childcare, to make work work for you! To find out more and apply, visit our career site now. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break
May 04, 2024
Full time
We are looking for enthusiastic Hotel Housekeepers to join us at Ramada, Cobham M25, KT11 3DB, (Welcome Break). No experience is required as full training will be provided. As well as competitive pay up to £11.60 per hour, we have a variety of rewards for our team including: £1 on-shift meals from Starbucks 50% off in Starbucks and Pizza Express for you and your family and friends Flexible working patterns to fit your lifestyle including seasonal hours Immediate start and overtime available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Bonus & Incentive Schemes Career progression from Customer Service to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Apprenticeship opportunities Free onsite parking Uniform provided - of course! As a Hotel Housekeeper, you'll ensure a great an exceptional guest experience for our customers, by cleaning rooms and communal areas ahead of their arrival. We have full-time and part-time flexible positions available including seasonal hours or shifts to fit around school, college and childcare, to make work work for you! To find out more and apply, visit our career site now. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break
Job Description Connells Group, known locally as Burchell Edwards, are looking for a passionate and enthusiastic apprentice where you will learn administration, sales and marketing skills that will enable you to forge a career in the property business. A fantastic opportunity to join one of the leading estate agents as an apprentice and gain a Level 2 Estate Agent qualification alongside your job role via Babington. Your Role as an Apprentice: Reporting to the branch manager your duties will include: Administration to support sales and general business. Dealing with day to day enquiries on the telephone, email and face to face. You will register customers and assist them in their search for a home. You will also be out and about visiting properties. Canvassing for potential business and sales. Carrying out accompanied viewings with customers. You will also have the chance to earn monthly commissions and benefit from the fantastic in house training that compliments the Apprenticeship and for the right candidate progress through ourselves into a career in the estate agency field. Skills required to be a successful Apprentice Estate Agent Looking to pursue a career in sales Focused on customer care and customer service Resilient , positive , organised , numerate and detail oriented Good verbal and written communication skills IT literate (MS Office, internet, email systems) Motivated and keen to learn Committed to achieve the Apprenticeship A Full UK driving licence or learning to drive Training provided: Ongoing training and support in the workplace You will work towards achieving a Junior Estate Agent Level 2 Apprenticeship qualification provided via virtual learning platform, with 1-2-1 skills coach support and learning workshops. Level 2 Functional Skills in Maths and English can be supported if not already achieved Successful completion of the apprenticeship may entitle you to student membership of National Association of Estate Agents Propertymark. Our Company Benefits: Company events Company pension scheme Employee discounts Life insurance Health insurance Referral programme Sick pay Employee Assistance programme Burchell Edwards is a leading estate agency network based in the East and West Midlands and has the backing of one of the UK's biggest and most successful estate agency and property services companies. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
May 04, 2024
Full time
Job Description Connells Group, known locally as Burchell Edwards, are looking for a passionate and enthusiastic apprentice where you will learn administration, sales and marketing skills that will enable you to forge a career in the property business. A fantastic opportunity to join one of the leading estate agents as an apprentice and gain a Level 2 Estate Agent qualification alongside your job role via Babington. Your Role as an Apprentice: Reporting to the branch manager your duties will include: Administration to support sales and general business. Dealing with day to day enquiries on the telephone, email and face to face. You will register customers and assist them in their search for a home. You will also be out and about visiting properties. Canvassing for potential business and sales. Carrying out accompanied viewings with customers. You will also have the chance to earn monthly commissions and benefit from the fantastic in house training that compliments the Apprenticeship and for the right candidate progress through ourselves into a career in the estate agency field. Skills required to be a successful Apprentice Estate Agent Looking to pursue a career in sales Focused on customer care and customer service Resilient , positive , organised , numerate and detail oriented Good verbal and written communication skills IT literate (MS Office, internet, email systems) Motivated and keen to learn Committed to achieve the Apprenticeship A Full UK driving licence or learning to drive Training provided: Ongoing training and support in the workplace You will work towards achieving a Junior Estate Agent Level 2 Apprenticeship qualification provided via virtual learning platform, with 1-2-1 skills coach support and learning workshops. Level 2 Functional Skills in Maths and English can be supported if not already achieved Successful completion of the apprenticeship may entitle you to student membership of National Association of Estate Agents Propertymark. Our Company Benefits: Company events Company pension scheme Employee discounts Life insurance Health insurance Referral programme Sick pay Employee Assistance programme Burchell Edwards is a leading estate agency network based in the East and West Midlands and has the backing of one of the UK's biggest and most successful estate agency and property services companies. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Do you want a rewarding role that offers solid career prospects? Have you got excellent communication skills and a passion for people? Are you flexible, adaptable and willing to learn? Do you live within 1 Hour of Brighton Train Depot? For safety reasons you must live within this maximum commuting time to the job location and be able to arrive for a variety of shifts, including weekends and nights which will have varying start and finish times, so you will be unable to rely on public transport At Thameslink and Great Northern, we've modernised the way that we operate services for our passengers. Throughout 2024, we will be looking for enthusiastic individuals with great interpersonal skills to join our team of train drivers that deliver over 3600 journeys per day. What's the job actually like? Learning - Be ready to hit the tracks (on your own!) within 18 months. Become an expert by undertaking structured classroom based learning, state of the art simulator training and one-on-one driving lessons. Hours - 35 hours a week, 4 days a week. You'll know when your days off will be, so you can plan how work fits in with your family and other commitments. Customer Service - Have the opportunity to provide excellent customer service to thousands of passengers every day, keeping them updated and informed of their journey. Responsibility - Be responsible for the safety of our customers, helping them get to where they need to be - safely and on-time. What's in it for me? Salary - The starting salary is £32,080 and will rise to a salary of £63,196 once qualified. Benefits - 24 days holiday per year, an excellent pension scheme, free travel across our networks and 75% discount off other train service providers. Career Development - We'll give you the support you need to progress your career and grow your skills. Health - We'll provide you with periodic health checks to ensure that you stay fit and healthy whilst working for us. Culture - Our team is incredibly diverse. Women and men from all walks of life drive our trains. What's next? If you're positive, friendly and able to keep a level head whilst handling a range of different situations, this may be the career for you. Click below to apply! Our recruitment process consists of several stages, starting with online tests through to a series of nationally recognised assessments. GTR are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age Due to safety regulations, you must be aged 21 or over when you begin your training. If successful any offer of employment is subject to a full driver medical which includes passing hearing, sight, and colour vision tests (using the Ishihara plates) We have opportunities for Trainee Train Drivers in Brighton to join our Talent Pool during 2024/25 and later. If your application is successful and you pass the assessment process, you will be placed in a Talent Pool pending available vacancies in 2024/25 and later in line with our Recruitment Policy. Please do not apply if you have been unsuccessful for a Trainee Driver position within the last 6 months. Note: As a Trainee Mainline Driver you will automatically be enrolled onto the national Train Driver Level 3 apprenticeship programme. The overall driver training course has been mapped into the train driver apprenticeship meaning the training you receive helps you become a qualified train driver but also achieves a nationally recognised apprenticeship. You do not require any previous qualifications, but as functional skills are part of the overall apprenticeship you will need to achieve English, Maths and ICT at level 2. You may be exempt from these if you already hold equivalent qualifications. Closing Date will be Sunday 12th May 2024 at 23:45, Please note no late applications will be considered
May 04, 2024
Full time
Do you want a rewarding role that offers solid career prospects? Have you got excellent communication skills and a passion for people? Are you flexible, adaptable and willing to learn? Do you live within 1 Hour of Brighton Train Depot? For safety reasons you must live within this maximum commuting time to the job location and be able to arrive for a variety of shifts, including weekends and nights which will have varying start and finish times, so you will be unable to rely on public transport At Thameslink and Great Northern, we've modernised the way that we operate services for our passengers. Throughout 2024, we will be looking for enthusiastic individuals with great interpersonal skills to join our team of train drivers that deliver over 3600 journeys per day. What's the job actually like? Learning - Be ready to hit the tracks (on your own!) within 18 months. Become an expert by undertaking structured classroom based learning, state of the art simulator training and one-on-one driving lessons. Hours - 35 hours a week, 4 days a week. You'll know when your days off will be, so you can plan how work fits in with your family and other commitments. Customer Service - Have the opportunity to provide excellent customer service to thousands of passengers every day, keeping them updated and informed of their journey. Responsibility - Be responsible for the safety of our customers, helping them get to where they need to be - safely and on-time. What's in it for me? Salary - The starting salary is £32,080 and will rise to a salary of £63,196 once qualified. Benefits - 24 days holiday per year, an excellent pension scheme, free travel across our networks and 75% discount off other train service providers. Career Development - We'll give you the support you need to progress your career and grow your skills. Health - We'll provide you with periodic health checks to ensure that you stay fit and healthy whilst working for us. Culture - Our team is incredibly diverse. Women and men from all walks of life drive our trains. What's next? If you're positive, friendly and able to keep a level head whilst handling a range of different situations, this may be the career for you. Click below to apply! Our recruitment process consists of several stages, starting with online tests through to a series of nationally recognised assessments. GTR are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age Due to safety regulations, you must be aged 21 or over when you begin your training. If successful any offer of employment is subject to a full driver medical which includes passing hearing, sight, and colour vision tests (using the Ishihara plates) We have opportunities for Trainee Train Drivers in Brighton to join our Talent Pool during 2024/25 and later. If your application is successful and you pass the assessment process, you will be placed in a Talent Pool pending available vacancies in 2024/25 and later in line with our Recruitment Policy. Please do not apply if you have been unsuccessful for a Trainee Driver position within the last 6 months. Note: As a Trainee Mainline Driver you will automatically be enrolled onto the national Train Driver Level 3 apprenticeship programme. The overall driver training course has been mapped into the train driver apprenticeship meaning the training you receive helps you become a qualified train driver but also achieves a nationally recognised apprenticeship. You do not require any previous qualifications, but as functional skills are part of the overall apprenticeship you will need to achieve English, Maths and ICT at level 2. You may be exempt from these if you already hold equivalent qualifications. Closing Date will be Sunday 12th May 2024 at 23:45, Please note no late applications will be considered
Team Member- KFC Welcome Break, Birchanger Services CM 23 5QZ Up to £11.60 ph Immediate start and flexible full-time or part-time customer service positions available A Welcome Break Team Member would ideally: Have a positive approach to customer service and a can-do attitude Be willing to work as part of a world class team Be ready to learn as all brand training will be provided A Welcome Break Team Member gets: Up to £11.60ph £1 meals and free coffee, tea and fizzy drinks during your shifts Flexible working patterns to fit your lifestyle including seasonal hours Immediate start in customer service roles and overtime available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Bonus & Incentive Schemes Career progression from Customer Service to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Apprenticeship opportunities Free onsite parking Uniform provided - of course! Ready to become a World Class Team Member? Apply through our careers page now. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.
May 04, 2024
Full time
Team Member- KFC Welcome Break, Birchanger Services CM 23 5QZ Up to £11.60 ph Immediate start and flexible full-time or part-time customer service positions available A Welcome Break Team Member would ideally: Have a positive approach to customer service and a can-do attitude Be willing to work as part of a world class team Be ready to learn as all brand training will be provided A Welcome Break Team Member gets: Up to £11.60ph £1 meals and free coffee, tea and fizzy drinks during your shifts Flexible working patterns to fit your lifestyle including seasonal hours Immediate start in customer service roles and overtime available Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few) My Welcome Break discounts - savings at hundreds of retailers Bonus & Incentive Schemes Career progression from Customer Service to Management through brilliant training programmes Holiday entitlement that increases with service Cycle to work scheme Apprenticeship opportunities Free onsite parking Uniform provided - of course! Ready to become a World Class Team Member? Apply through our careers page now. About Welcome Break Welcome Break is one of the UK's leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.
Sales Support Administrator (B2B) Wimbledon Salary up to £24,000 + Benefits The Role: This is an exciting opportunity for a result driven individual to work in our Ryman Business Division. As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries. The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures MAIN DUTIES AND RESPONSIBILITIES Dealing with incoming queries from the team and internal and external customers Processing order and dealing with customer queries and returns Taking calls, responding to emails and making outbound calls when required Supporting the sales team to ensure their account management run smoothly Ensuring that customer account information and orders are loaded accurately to the Prima System Quality checking information received and ensuring it meets company standards Communicating with the warehouse regarding delivery requirements All associated administration / sales support tasks as required Ensure the consistent and timely delivery of a positive customer journey Contribute fully to achieving all departmental service levels. Review processes and make recommendations to improve efficiencies. Liaising with suppliers and intermediaries WHAT WE WOULD LIKE TO SEE IN YOU Experience in a similar role Excellent verbal and written communication skills Ability to work collaboratively as a team Methodical with a keen eye for detail and good organisational skills Literate in MS Suite Ability to work under pressure and to deadlines WHAT YOU WILL GET FROM US: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business. A great Team to work with where you can progress and make a difference at all levels. An opportunity to complete an apprenticeship in Retail. Ongoing incentives to reward your performance. Generous discount at Ryman and the other brands within the Theo Paphitis Retail Group Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting Sales Support Administrator role
May 04, 2024
Full time
Sales Support Administrator (B2B) Wimbledon Salary up to £24,000 + Benefits The Role: This is an exciting opportunity for a result driven individual to work in our Ryman Business Division. As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries. The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures MAIN DUTIES AND RESPONSIBILITIES Dealing with incoming queries from the team and internal and external customers Processing order and dealing with customer queries and returns Taking calls, responding to emails and making outbound calls when required Supporting the sales team to ensure their account management run smoothly Ensuring that customer account information and orders are loaded accurately to the Prima System Quality checking information received and ensuring it meets company standards Communicating with the warehouse regarding delivery requirements All associated administration / sales support tasks as required Ensure the consistent and timely delivery of a positive customer journey Contribute fully to achieving all departmental service levels. Review processes and make recommendations to improve efficiencies. Liaising with suppliers and intermediaries WHAT WE WOULD LIKE TO SEE IN YOU Experience in a similar role Excellent verbal and written communication skills Ability to work collaboratively as a team Methodical with a keen eye for detail and good organisational skills Literate in MS Suite Ability to work under pressure and to deadlines WHAT YOU WILL GET FROM US: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business. A great Team to work with where you can progress and make a difference at all levels. An opportunity to complete an apprenticeship in Retail. Ongoing incentives to reward your performance. Generous discount at Ryman and the other brands within the Theo Paphitis Retail Group Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting Sales Support Administrator role
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
May 04, 2024
Full time
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We're on an exciting journey, and you can be a part of it. We're part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you'll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you're part of our family, we'll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.
May 04, 2024
Full time
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We're on an exciting journey, and you can be a part of it. We're part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you'll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you're part of our family, we'll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.
One of Scotland's most dynamic and progressive law firms, TC Young, are looking for a Business Administration Apprentice to join their team. They provide commercial and personal legal services to a range of clients; from individuals, to family firms, to large businesses throughout Scotland. The main purpose of your role will be to provide flexible pro-active administrative support within their Glasgow Office, in accordance with firm policies. In doing so, you will also work with main receptionist to ensure client contact meets agreed standards. Responsibilities: Co-ordinate all archived filing, ensuring LawWare is updated Carry out electronic and paper filing in their correct location for all fee earners Assist with all incoming and outgoing mail Scan and photocopy documents as required Prepare meeting rooms and provide/arrange hospitality Provide additional support for reception as required, answering calls promptly in accordance with agreed standards Maintain an up-to-date spreadsheet of all archived paper files on and offsite Desirable skills: A confident approach Well organised A strong attention to detail Excellent customer service skills Ability to multitask Well presented Benefits: Once you start, we will put you through additional training on touch typing Life cover (4x salary) 33 days holiday (including 10 public holidays) Once you are a permanent employee, you will have your birthday off each year and be able to purchase additional holidays up to 1 week Salary: £16,000 - £17,500 per annum Working week: Monday to Friday, 9am - 5pm Future prospects: Should you perform well, you will have the opportunity to move into a permanent position. Also upon completion of your apprenticeship, as your role and responsibilities grow, your salary will reflect this. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
May 04, 2024
Full time
One of Scotland's most dynamic and progressive law firms, TC Young, are looking for a Business Administration Apprentice to join their team. They provide commercial and personal legal services to a range of clients; from individuals, to family firms, to large businesses throughout Scotland. The main purpose of your role will be to provide flexible pro-active administrative support within their Glasgow Office, in accordance with firm policies. In doing so, you will also work with main receptionist to ensure client contact meets agreed standards. Responsibilities: Co-ordinate all archived filing, ensuring LawWare is updated Carry out electronic and paper filing in their correct location for all fee earners Assist with all incoming and outgoing mail Scan and photocopy documents as required Prepare meeting rooms and provide/arrange hospitality Provide additional support for reception as required, answering calls promptly in accordance with agreed standards Maintain an up-to-date spreadsheet of all archived paper files on and offsite Desirable skills: A confident approach Well organised A strong attention to detail Excellent customer service skills Ability to multitask Well presented Benefits: Once you start, we will put you through additional training on touch typing Life cover (4x salary) 33 days holiday (including 10 public holidays) Once you are a permanent employee, you will have your birthday off each year and be able to purchase additional holidays up to 1 week Salary: £16,000 - £17,500 per annum Working week: Monday to Friday, 9am - 5pm Future prospects: Should you perform well, you will have the opportunity to move into a permanent position. Also upon completion of your apprenticeship, as your role and responsibilities grow, your salary will reflect this. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We're on an exciting journey, and you can be a part of it. We're part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you'll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you're part of our family, we'll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.
May 04, 2024
Full time
Assistant Store Manager Opportunity: Lead, inspire, and excel - creating amazing value everyday! As an Assistant Store Manager, you are the vital link between the Store Manager and the store team. You're assuming a pivotal role in shaping the experiences of both your team and the customers' journey within the community you serve. Your day-to-day actions drive sales and allow you to use your creative flair when merchandising on and off plan to showcase our amazing value on GM and FMCG products within the store, creating an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why Choose Us? A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success. Professional development, including the opportunity to pursue up to a Retail Manager Level 3 qualification through an apprenticeship. Comprehensive induction plan and the opportunity to complete in-house development programmes, setting you up for success. Rota's are scheduled four-weeks in advance, creating a culture that cares for your life outside of work. Holiday allowance increasing by one day per year (up to 33 days), plus an extra day for your Birthday. Enhanced Family friendly benefits and life assurance. In-store discount of 10% along with exclusive discounts through our colleague online benefits portal. All year-round initiatives to recognise and reward our colleagues. Access to Employee Assistance to support your well-being. Your Impact: Love our customers: Customers are at the forefront of everything we do. You are a role model in delivering excellent customer service consistently to the highest of standards. Always going above and beyond for our customers, whether greeting them, assisting them, or jumping on the checkouts - Keeping our 'two is a queue' initiative in mind. Care for our colleagues: Create a safe environment for your team and ensure all policies and procedures are followed. Work alongside the Store Manager to help support the team around you. Managing new colleagues' inductions and collaborating with supervisors to drive ongoing training and development through on-the-job coaching. Protect the pounds (and euros): Leading daily huddles to ensure commercial objectives, including sales, service, and shrink, are communicated, and achieved. Ensure all our products are priced, merchandised and maintained to ensure the store runs smoothly. Ready to Join Us? This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel. Apply now and take your first step in a fulfilling career with us. About us From one store in Burton-upon-Trent in 1990 to more than 850 across the UK and the Republic of Ireland today, Poundland & Dealz has developed a reputation for offering top brands and quality own-brand products at an amazing value. We sell everything from food and drink to DIY, pet products to stationery, not forgetting our very own fashion brand, PEP&CO. We have recently invested £45 million in the business, opened new stores and revamped existing ones. We're on an exciting journey, and you can be a part of it. We're part of a much larger group in Europe called Pepco which has 3,000 stores in 17 territories serving 50 million shoppers, and the size of our business means there are so many opportunities for you to come and join us. From our retail stores to our support and distribution centres, everywhere you see Poundland and Dealz, you'll find passionate and knowledgeable colleagues delivering amazing service to our customers. Once you're part of our family, we'll give you everything you need to be the best you can be, from training to coaching and mentoring. Our seven core values and seven leadership principles steer how we do business. They give us the building blocks to create a culture where everybody thrives, and sustainability is at the top of our agenda.