Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
May 05, 2024
Full time
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial doors and install though out the UK as well as service overseas contracts. We bring generations of engineering experience and pioneering product expertise to customers worldwide. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: Reporting to the Customer Support Manager, you will be sitting within the Customer Support Team. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. This is an exciting opportunity for a highly motivated individual, who has a proven track record of successful customer service and management skills. As the senior customer support executive, you will deputise for the customer support manager where necessary. You will oversee and support the work of the department in relation to PPM, Installation and Responsive Repairs & will offer excellent customer service and after-sales support. Duties And Key Responsibilities Duties will involve but are not limited to: - Develop and maintain strong relationships with customers Handle escalated customer issues and complaints, demonstrating strong problem-solving skills and a commitment to achieving positive outcomes Act as a liaison between customers and internal teams, advocating for customer needs and ensuring timely resolution of issues Stay informed of new information relating to products, legislation, and best and share knowledge and insights with the team Monitor team performance, identify trends and areas for improvement, and areas for improvement and opportunities for training Possessing excellent product knowledge to enhance customer support Generate technical quotations Verification of engineer's daily/weekly timesheets Processing Engineers wages Assisting with reporting of departmental KPI's Monitor & manage van fleet Departmental invoicing where required Process & monitor returns to suppliers Update and maintain the company CRM Lead by example, fostering a positive and collaborative work environment, and inspiring team members to deliver their best work Any other reasonable task as required by the Customer Support Manager The Candidate: Skills / Training: Basic people management and leadership skills Proven experience in a customer support or service role Excellent communication & interpersonal skills, with the ability to interact with customers, team members and stakeholders at all levels Strong problem solving and decision-making skills Excellent organisational skills and attention to details with the ability to manage multiple tasks simultaneously Commitment to delivering exceptional customer service and exceeding customer expectations Ability to thrive under pressure Knowledge of Microsoft Excel, Word, & PowerPoint Understanding of CRM systems desirable but not essential General Responsibilities: Align company and employee core values. If you see something that is wrong do something about correcting it. Be responsible and get things done. Share information and work towards team building. Establish/understand your key performance indicators and maintain this measure so both you and the company know how your performance is measured. Be a good team member, demonstrating loyalty and commitment to the organization and team members and always do your best. To be fully aware of and adhere to the relevant policies and procedures. This job description is intended as a guide to the duties and responsibilities of the post. It does not seek to define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder. Benefits: 22 days of annual leave (Additional awarded for service) Life insurance Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Customer Service Team Leader, Senior Customer Service Executive, Account Coordinator, Customer Account Executive, Client Support Team Leader, Customer Service Support Lead, Senior Client Support Executive, Construction Customer Service Team Lead may also be considered for this role.
Salary: Competitive Contract: Permanent Hours: Full time Location: HullOur story goes back more than 150 years, to the chilly southern coast of Scandinavia. From our early success in Sweden and Denmark, we've grown into the world's leading specialist producer of plant-based oils, employing more than 4,000 people all across the globe.We work with our customers to make the products you love even better. The oils we produce go into making your chocolate extra-creamy or putting the crunch into your croissant. And it's not just food - we work across industries to make products that are higher quality, healthier and better for the planet.Everything we do is about Making Better Happen . AAK Hull AAK Hull is located in the heart of an area enjoying significant redevelopment and investment.The Port of Hull is being established as a world-class centre for renewable energy and manufacturing, and at AAK we feel proud to be part of this important industrial renaissance for Yorkshire and the UK.At our recently upgraded site at King George Dock, we operate the UK's largest refinery for edible oils and fats. We supply businesses in the sectors of food manufacturing, baking, foodservice and retail, and we work closely with customers to co-develop bespoke products. About the role AAK are seeking to appoint a Mechanical Design Engineer to join the Projects Team at Site Hull. This is a Monday to Friday, day's role and will report into the Engineering Manager.The Mechanical Design Engineer is primarily responsible to provide Mechanical Design expertise and resource to the site Projects team on the Hull Site. Working with other members of the Site Projects team and the wider site team, the Mechanical Design Engineer will design and deliver the mechanical solution to the Project. Delivery of the project can and will involve feasibility studies, agreeing the scope, agreeing specifications, working with, and defining AAK mechanical standards, costing of the project, engaging contractors, raising funds, controlling the activity, and controlling the spend. Responsibilities Feasibility studies to test the validity of a Project. Scoping of project activity including designing the solution, developing the project plan, preparing the budget, and raising Capex. Agreeing and working to design specifications. Engaging contractors, ensuring H&S practices are followed at all times. Working to the project budget and not allowing overspend. Working to the project timeline and not allowing deviation About you The successful candidate will have the following skills and experience. HND Mechanical Engineering Degree in Mechanical Engineering desirable Autodesk Inventor Professional user Pressure vessel design, pipe stress analysis, structural steelwork design Compliance with all necessary design codes of construction, installation, and operation. Compliance with PED / PSSR Experience in vegetable oil processing environment an advantage. In return AAK offer: 10% non-contribution pension. Bonus scheme. UK Healthcare scheme. 25 days holidays plus bank holidays. Group life cover. Group income protection scheme. Ride2Work scheme. About AAK Everything AAK does is about Making Better Happen . We specialize in plant-based oils that are the value-adding ingredients in many of the products people love to consume. We make these products better tasting, healthier, and more sustainable. At the heart of AAK's offer is Customer Co-Development, combining our desire to understand what better means for each customer, with the unique flexibility of our production assets, and a deep knowledge of many products and industries, including Chocolate & Confectionery, Bakery, Dairy, Plant-based Foods, Special Nutrition, Foodservice and Personal Care. Our 4,000 employees support our close collaboration with customers through 25 regional sales offices, 15 dedicated Customer Innovation Centres, and with the support of more than 20 production facilities. Listed on Nasdaq Stockholm and with our headquarters in Malmö, Sweden, AAK has been Making Better Happen for more than 150 years.AAK prohibits discrimination on the basis of race, colour, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.You may have experience in the following: Mechanical Design Engineer, Mechanical Project Engineer, Design Engineering Specialist, Mechanical CAD Designer, Project Mechanical Engineer, Mechanical Design Specialist, Mechanical Project Coordinator, etc. REF-
May 04, 2024
Full time
Salary: Competitive Contract: Permanent Hours: Full time Location: HullOur story goes back more than 150 years, to the chilly southern coast of Scandinavia. From our early success in Sweden and Denmark, we've grown into the world's leading specialist producer of plant-based oils, employing more than 4,000 people all across the globe.We work with our customers to make the products you love even better. The oils we produce go into making your chocolate extra-creamy or putting the crunch into your croissant. And it's not just food - we work across industries to make products that are higher quality, healthier and better for the planet.Everything we do is about Making Better Happen . AAK Hull AAK Hull is located in the heart of an area enjoying significant redevelopment and investment.The Port of Hull is being established as a world-class centre for renewable energy and manufacturing, and at AAK we feel proud to be part of this important industrial renaissance for Yorkshire and the UK.At our recently upgraded site at King George Dock, we operate the UK's largest refinery for edible oils and fats. We supply businesses in the sectors of food manufacturing, baking, foodservice and retail, and we work closely with customers to co-develop bespoke products. About the role AAK are seeking to appoint a Mechanical Design Engineer to join the Projects Team at Site Hull. This is a Monday to Friday, day's role and will report into the Engineering Manager.The Mechanical Design Engineer is primarily responsible to provide Mechanical Design expertise and resource to the site Projects team on the Hull Site. Working with other members of the Site Projects team and the wider site team, the Mechanical Design Engineer will design and deliver the mechanical solution to the Project. Delivery of the project can and will involve feasibility studies, agreeing the scope, agreeing specifications, working with, and defining AAK mechanical standards, costing of the project, engaging contractors, raising funds, controlling the activity, and controlling the spend. Responsibilities Feasibility studies to test the validity of a Project. Scoping of project activity including designing the solution, developing the project plan, preparing the budget, and raising Capex. Agreeing and working to design specifications. Engaging contractors, ensuring H&S practices are followed at all times. Working to the project budget and not allowing overspend. Working to the project timeline and not allowing deviation About you The successful candidate will have the following skills and experience. HND Mechanical Engineering Degree in Mechanical Engineering desirable Autodesk Inventor Professional user Pressure vessel design, pipe stress analysis, structural steelwork design Compliance with all necessary design codes of construction, installation, and operation. Compliance with PED / PSSR Experience in vegetable oil processing environment an advantage. In return AAK offer: 10% non-contribution pension. Bonus scheme. UK Healthcare scheme. 25 days holidays plus bank holidays. Group life cover. Group income protection scheme. Ride2Work scheme. About AAK Everything AAK does is about Making Better Happen . We specialize in plant-based oils that are the value-adding ingredients in many of the products people love to consume. We make these products better tasting, healthier, and more sustainable. At the heart of AAK's offer is Customer Co-Development, combining our desire to understand what better means for each customer, with the unique flexibility of our production assets, and a deep knowledge of many products and industries, including Chocolate & Confectionery, Bakery, Dairy, Plant-based Foods, Special Nutrition, Foodservice and Personal Care. Our 4,000 employees support our close collaboration with customers through 25 regional sales offices, 15 dedicated Customer Innovation Centres, and with the support of more than 20 production facilities. Listed on Nasdaq Stockholm and with our headquarters in Malmö, Sweden, AAK has been Making Better Happen for more than 150 years.AAK prohibits discrimination on the basis of race, colour, sex, sexual orientation, age, national origin, physical or mental disability, religion, veteran status, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.You may have experience in the following: Mechanical Design Engineer, Mechanical Project Engineer, Design Engineering Specialist, Mechanical CAD Designer, Project Mechanical Engineer, Mechanical Design Specialist, Mechanical Project Coordinator, etc. REF-
Job Title: Quality and Compliance Assistant Location: Didcot Quarter (near Milton Park), Abingdon Salary: £25,000 - £40,000 per annum depending on experience Job Type: Full Time, Permanent We are seeking a career minded Quality and Compliance Assistant to assist our Head of Compliance in key areas within the organisation including Quality, Commercial, Environmental, Health and Safety, The role offers significant scope for the development of a wide range of experience and competencies relating to working in a high performing logistics and installation business compliant with ISO 9001, ISO 14001 and ISO 45001, under the direction of a very competent and experienced senior management team. We are a small team running a very successful and unique business, part of a worldwide Group but very much focussed on the UK market from our purpose built logistics centre and Headquarters near Didcot. If you have the right skills and outlook, we are happy to train and develop you and will consider applicants with a strong skillset but less direct experience of integrated quality management systems alongside applicants with a strong background in EHSQ. This is a role with opportunities to progress and to gain qualifications and experience to achieve a more senior status within our team. If you are well organised and proactive with strong communication skills and high attention to detail, happy to work hands on as well as to administrate we would like to meet you. Key duties include: Assist in the management and sustainment of the regulatory and customer audit programme for ISO 9001, ISO 14001 and ISO 45001 Carry out the environmental monitoring required for ISO 14001 compliance Assist with the electronic and paper records within the Quality Management system. Arrange for calibration, services, and repairs of company equipment to be carried out in line with SLAs Maintain and update the Operational Database containing records of services and repairs Providing well organised documentation to evidence regulatory and QMS compliance Create and edit Work Instructions and internal documents Carry out weekly and monthly checks of key equipment Qualify for and carry out the roles of First Aider and Fire Warden Coordinate Fire Warden meetings and assist with fire drills, fire tests etc Present the Quality, Health, Safety, Environmental and Security inductions for new staff Log Incident and Accidents and Near Miss reports supporting investigation and reporting to senior team with recommendations Assist with organising and preparing for the Senior Management Review Meetings and the Health and Safety Management meetings Managing key suppliers from selection to benchmarking and performance review. Produce the supplier ratings and report to senior team with recommendations Key Requirements: Strong communicator with good command of the English language Experience of quality or compliance processes Proactive and well organised with strong administrative competencies Proficient in Microsoft Office, Teams and confident to learn new software as required Excellent attention to detail Able to plan and prioritise tasks and projects and flexible when short notice changes are needed Company Benefits: Increasing holiday entitlement with length of service Internal and external training opportunities Free onsite parking and good public transport links Discretionary bonus scheme Employee assistance programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Administration, Administrator, Quality, Compliance, Health and Safety, Security, Compliance Administrator, Compliance Assistant, Compliance Coordinator, Compliance Officer, Compliance Advisor, Compliance Handler, Compliance Specialist, EHS, EHSQ, Quality Administrator, Quality Assistant, Quality Coordinator, Quality Control, Project Coordinator, Database Management, Data Administrator, Health and Safety Assistant, Health and Safety Administrator, Health and Safety Coordinator, EHS Administrator, EHS Advisor, HSE, HSE Administrator, HSE Assistant, HSE Advisor, EHS Compliance, HSE Compliance may also be considered for this role.
May 04, 2024
Full time
Job Title: Quality and Compliance Assistant Location: Didcot Quarter (near Milton Park), Abingdon Salary: £25,000 - £40,000 per annum depending on experience Job Type: Full Time, Permanent We are seeking a career minded Quality and Compliance Assistant to assist our Head of Compliance in key areas within the organisation including Quality, Commercial, Environmental, Health and Safety, The role offers significant scope for the development of a wide range of experience and competencies relating to working in a high performing logistics and installation business compliant with ISO 9001, ISO 14001 and ISO 45001, under the direction of a very competent and experienced senior management team. We are a small team running a very successful and unique business, part of a worldwide Group but very much focussed on the UK market from our purpose built logistics centre and Headquarters near Didcot. If you have the right skills and outlook, we are happy to train and develop you and will consider applicants with a strong skillset but less direct experience of integrated quality management systems alongside applicants with a strong background in EHSQ. This is a role with opportunities to progress and to gain qualifications and experience to achieve a more senior status within our team. If you are well organised and proactive with strong communication skills and high attention to detail, happy to work hands on as well as to administrate we would like to meet you. Key duties include: Assist in the management and sustainment of the regulatory and customer audit programme for ISO 9001, ISO 14001 and ISO 45001 Carry out the environmental monitoring required for ISO 14001 compliance Assist with the electronic and paper records within the Quality Management system. Arrange for calibration, services, and repairs of company equipment to be carried out in line with SLAs Maintain and update the Operational Database containing records of services and repairs Providing well organised documentation to evidence regulatory and QMS compliance Create and edit Work Instructions and internal documents Carry out weekly and monthly checks of key equipment Qualify for and carry out the roles of First Aider and Fire Warden Coordinate Fire Warden meetings and assist with fire drills, fire tests etc Present the Quality, Health, Safety, Environmental and Security inductions for new staff Log Incident and Accidents and Near Miss reports supporting investigation and reporting to senior team with recommendations Assist with organising and preparing for the Senior Management Review Meetings and the Health and Safety Management meetings Managing key suppliers from selection to benchmarking and performance review. Produce the supplier ratings and report to senior team with recommendations Key Requirements: Strong communicator with good command of the English language Experience of quality or compliance processes Proactive and well organised with strong administrative competencies Proficient in Microsoft Office, Teams and confident to learn new software as required Excellent attention to detail Able to plan and prioritise tasks and projects and flexible when short notice changes are needed Company Benefits: Increasing holiday entitlement with length of service Internal and external training opportunities Free onsite parking and good public transport links Discretionary bonus scheme Employee assistance programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Administration, Administrator, Quality, Compliance, Health and Safety, Security, Compliance Administrator, Compliance Assistant, Compliance Coordinator, Compliance Officer, Compliance Advisor, Compliance Handler, Compliance Specialist, EHS, EHSQ, Quality Administrator, Quality Assistant, Quality Coordinator, Quality Control, Project Coordinator, Database Management, Data Administrator, Health and Safety Assistant, Health and Safety Administrator, Health and Safety Coordinator, EHS Administrator, EHS Advisor, HSE, HSE Administrator, HSE Assistant, HSE Advisor, EHS Compliance, HSE Compliance may also be considered for this role.
An established provider of professional and bespoke warehouse location labels and warehouse signage is looking for a driven and confident Project Coordinator/Production Coordinator/Order Processing Specialist to join their expanding business based in Warrington. BASIC SALARY: £24,000 - £29,000 BENEFITS: 25 Days Holiday + Stats Pension Healthcare Free Parking LOCATION: Warrington COMMUTABLE LOCATIONS: Manchester, Wigan, Liverpool, Stockport, St Helens, Bolton, Preston JOB DESCRIPTION: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels The successful Project Coordinator/Production Coordinator will manage projects from point of sale through to delivery/installation and will be involved at every step throughout the project/order process. The process involves checking large amounts of information that is received in Excel format. You will enjoy checking data, designing labels using our software with attention to minor details. You will be communicating all aspects of the project directly with the customer and this part of "Project and Account Management" will be vital in making a success of the role. This is a role for someone who wants to see things through to the end and genuinely takes a pride in the work that they undertake. Your duties will include: Extensive use of Excel and manipulation of data sets. Designing, proofing, and producing labels and signage. Submitting data files ready for sign off, arranging and overseeing delivery / installation. Managing customer expectations and ensuring all data required is collected ahead of deadlines. Communicating daily with on-site installation teams, responding to their queries. PERSON REQUIREMENTS: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels We would be delighted to receive applications from down to earth individuals who have a strong, can-do attitude, a willingness to "get stuck in" and support the needs of the business. You may have a background in warehousing, manufacturing, or logistics or have worked in a production, order processing or project related role/ environment before. You will need: Strong communication skills in a fast-paced environment. Strength of character and the ability to work under pressure. A positive outlook and approachable nature. Strong organisation skills with attention to detail. The ability to deal with external stake holders across a broad range of job functions from Warehouse Assistants to General Managers. Honesty, integrity, and the willingness to be a team player. THE COMPANY: Established in 2006, we have consistently grown and now operate out of a large modern facility. Our team offers a professional, technical solution that enables improved efficiency and cost reduction to our customers. We have rapidly developed a significant foothold and an established reputation with the major players within the warehouse, distribution, and logistics markets. PROSPECTS: This role offers the chance to develop within a company displaying continued growth. Development within the role is a real possibility for someone who adopts a can-do attitude and is keen to learn all aspects of the business. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Warehouse Assistant, Production Manager, Production Assistant, Order Processing Administrator, Logistics Coordinator, Order Processor, Production Coordinator, Production Supervisor, Warehouse Supervisor, Production Administrator, Production Officer, Project Coordinator, Project Assistant - Printing, Shelving, Labels, Racking, Signage, Netting, Floor Marking, Manufacturer, Warehouse, Warehousing, Signs, Logistics. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO17631, Wallace Hind Selection
May 04, 2024
Full time
An established provider of professional and bespoke warehouse location labels and warehouse signage is looking for a driven and confident Project Coordinator/Production Coordinator/Order Processing Specialist to join their expanding business based in Warrington. BASIC SALARY: £24,000 - £29,000 BENEFITS: 25 Days Holiday + Stats Pension Healthcare Free Parking LOCATION: Warrington COMMUTABLE LOCATIONS: Manchester, Wigan, Liverpool, Stockport, St Helens, Bolton, Preston JOB DESCRIPTION: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels The successful Project Coordinator/Production Coordinator will manage projects from point of sale through to delivery/installation and will be involved at every step throughout the project/order process. The process involves checking large amounts of information that is received in Excel format. You will enjoy checking data, designing labels using our software with attention to minor details. You will be communicating all aspects of the project directly with the customer and this part of "Project and Account Management" will be vital in making a success of the role. This is a role for someone who wants to see things through to the end and genuinely takes a pride in the work that they undertake. Your duties will include: Extensive use of Excel and manipulation of data sets. Designing, proofing, and producing labels and signage. Submitting data files ready for sign off, arranging and overseeing delivery / installation. Managing customer expectations and ensuring all data required is collected ahead of deadlines. Communicating daily with on-site installation teams, responding to their queries. PERSON REQUIREMENTS: Project Coordinator, Production Coordinator, Production Administrator, Order Processor - Manufacturer, Signage, Labels We would be delighted to receive applications from down to earth individuals who have a strong, can-do attitude, a willingness to "get stuck in" and support the needs of the business. You may have a background in warehousing, manufacturing, or logistics or have worked in a production, order processing or project related role/ environment before. You will need: Strong communication skills in a fast-paced environment. Strength of character and the ability to work under pressure. A positive outlook and approachable nature. Strong organisation skills with attention to detail. The ability to deal with external stake holders across a broad range of job functions from Warehouse Assistants to General Managers. Honesty, integrity, and the willingness to be a team player. THE COMPANY: Established in 2006, we have consistently grown and now operate out of a large modern facility. Our team offers a professional, technical solution that enables improved efficiency and cost reduction to our customers. We have rapidly developed a significant foothold and an established reputation with the major players within the warehouse, distribution, and logistics markets. PROSPECTS: This role offers the chance to develop within a company displaying continued growth. Development within the role is a real possibility for someone who adopts a can-do attitude and is keen to learn all aspects of the business. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Warehouse Assistant, Production Manager, Production Assistant, Order Processing Administrator, Logistics Coordinator, Order Processor, Production Coordinator, Production Supervisor, Warehouse Supervisor, Production Administrator, Production Officer, Project Coordinator, Project Assistant - Printing, Shelving, Labels, Racking, Signage, Netting, Floor Marking, Manufacturer, Warehouse, Warehousing, Signs, Logistics. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO17631, Wallace Hind Selection
Liberty has an exciting opportunity for a Work Coordinator to join our team, based in Exeter. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £24,960 per annum Plus Excellent Benefits! We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for the Work Coordinator role are: Prioritising and scheduling backfill and reinstatement tasks Rescheduling jobs that fall out of programme Help us manage contract requirements for a range of jobs Handling calls, scheduling a range of works Validating each job to ensure the required information is available Managing the customer and client relationships Ensuring all regulatory information is updated and logged in real time with status updates on the internal system Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales What we are looking for in our ideal Work Coordinator: Good level of education Previous call handling/ scheduling experience Ability to operate a computerised data base system, Demonstrate strong analytical skills and the ability to manage change We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 23 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit - 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards , in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this role. As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Work Coordinator, click "apply" below - we want to hear from you! Closing date: 23rd of May 2024 (we reserve the right to close this vacancy earlier depending on number of applications) .
May 04, 2024
Full time
Liberty has an exciting opportunity for a Work Coordinator to join our team, based in Exeter. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £24,960 per annum Plus Excellent Benefits! We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for the Work Coordinator role are: Prioritising and scheduling backfill and reinstatement tasks Rescheduling jobs that fall out of programme Help us manage contract requirements for a range of jobs Handling calls, scheduling a range of works Validating each job to ensure the required information is available Managing the customer and client relationships Ensuring all regulatory information is updated and logged in real time with status updates on the internal system Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales What we are looking for in our ideal Work Coordinator: Good level of education Previous call handling/ scheduling experience Ability to operate a computerised data base system, Demonstrate strong analytical skills and the ability to manage change We offer a range of benefits for a rewarding career including though not limited to: Pension scheme 23 days Annual Leave, plus Bank Holidays Cycle to Work scheme Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher YuLife, includes: Life Insurance/Death in service benefit - 2x annual salary value Smart Health (including round the clock access to 24/7 UK-based GPs) Best Doctors to provide a second opinion on complex cases or diagnosis Mental Health Support, 4-6 sessions with a psychologist or psychotherapist Online Health Check Nutrition consultations Online fitness program YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor Free will writing Reward scheme for healthy behaviors to earn YuCoin which can be redeemed on the app for vouchers/rewards Exclusive membership and wellbeing product discounts Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes: Claiming eligible cash back on dental or optical treatments, specialist consultations, tests or scans Discounted gym membership Savings on cinema tickets, travel, holidays & retail In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards , in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this role. As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Work Coordinator, click "apply" below - we want to hear from you! Closing date: 23rd of May 2024 (we reserve the right to close this vacancy earlier depending on number of applications) .
Job Title: Contract Administrator Location: Harlow Salary: Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the UK. With offices nationwide, this is a great opportunity to join a forward-thinking, modern business, that genuinely cares about it's people. Responsibilities Data input & maintenance of spreadsheets, Various Trackers both internal and External Job set up and preparation of site files Collation of data from external sources for example; Lucion , System Hygienics and Nifes Confidentially liaising with Customers, Clients and Third Parties, building lasting relationships Attending and preparing for, internal meetings, client meetings and progress meetings Job File maintenance and archiving and ensure records/paperwork are kept up to date and compliant Preparation of documents for handover, completions and certification Raise Purchase Orders on Yordex Support the Contract Coordinator with work delegation completion and key 'pinch points' Job Allocation Purchasing and hiring of site materials & equipment Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. 25 days holiday (plus bank holidays) + Paid Christmas Shutdown 5% employer pension contribution
May 03, 2024
Full time
Job Title: Contract Administrator Location: Harlow Salary: Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the UK. With offices nationwide, this is a great opportunity to join a forward-thinking, modern business, that genuinely cares about it's people. Responsibilities Data input & maintenance of spreadsheets, Various Trackers both internal and External Job set up and preparation of site files Collation of data from external sources for example; Lucion , System Hygienics and Nifes Confidentially liaising with Customers, Clients and Third Parties, building lasting relationships Attending and preparing for, internal meetings, client meetings and progress meetings Job File maintenance and archiving and ensure records/paperwork are kept up to date and compliant Preparation of documents for handover, completions and certification Raise Purchase Orders on Yordex Support the Contract Coordinator with work delegation completion and key 'pinch points' Job Allocation Purchasing and hiring of site materials & equipment Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. 25 days holiday (plus bank holidays) + Paid Christmas Shutdown 5% employer pension contribution
Technical Services Co-Ordinator Canary Wharf Full Time / Permanent £55,000 - £65,000 (can be negotiated) Dynamite Recruitment are honoured to be working with an ambitious and successful construction fit out business that truly value their staff and pride themselves on respect and delivery. They are a business that have had success across fit outs across various projects from commercial, data centres, retail and hospitality and airport infrastructure. A company that is celebrating 20 years in business! This business pride themselves in client delivery and have projects secured up until 2028 They are now looking for someone to join them in and are looking for a Technical Services Coordinator in their Canary Wharf office. The role of a Technical Services Coordinator: Attend project health and safety meetings Coordinate with the design teams to drive ME drawings Manage the production / approval of technical submittals Communicate well with internal teams and sub-contractor labour on various projects Coordinate with utilities companies to ensure programme compliance Track project progress of all M&E works on the projects and ensure the right resources are in place to meet the programme SLA s Responsible for ensuring the Test and Inspection of each project is aligned for handover Be a strong support function across all building activities from specification and procurement through to installation, testing and commissioning of each project MUST have worked in the construction industry Proven track records of supporting on a range of projects Confident with understanding design requirements from the client To be proactive and results focused to drive the M&E projects successes The benefits of a Technical Services Coordinator: A competitive package of up to £55k - £66k Healthcare Life assurance Ambitious office environment Professional educational programme to support with additional quals Apply now or contact Katie (url removed) / (phone number removed)
May 03, 2024
Full time
Technical Services Co-Ordinator Canary Wharf Full Time / Permanent £55,000 - £65,000 (can be negotiated) Dynamite Recruitment are honoured to be working with an ambitious and successful construction fit out business that truly value their staff and pride themselves on respect and delivery. They are a business that have had success across fit outs across various projects from commercial, data centres, retail and hospitality and airport infrastructure. A company that is celebrating 20 years in business! This business pride themselves in client delivery and have projects secured up until 2028 They are now looking for someone to join them in and are looking for a Technical Services Coordinator in their Canary Wharf office. The role of a Technical Services Coordinator: Attend project health and safety meetings Coordinate with the design teams to drive ME drawings Manage the production / approval of technical submittals Communicate well with internal teams and sub-contractor labour on various projects Coordinate with utilities companies to ensure programme compliance Track project progress of all M&E works on the projects and ensure the right resources are in place to meet the programme SLA s Responsible for ensuring the Test and Inspection of each project is aligned for handover Be a strong support function across all building activities from specification and procurement through to installation, testing and commissioning of each project MUST have worked in the construction industry Proven track records of supporting on a range of projects Confident with understanding design requirements from the client To be proactive and results focused to drive the M&E projects successes The benefits of a Technical Services Coordinator: A competitive package of up to £55k - £66k Healthcare Life assurance Ambitious office environment Professional educational programme to support with additional quals Apply now or contact Katie (url removed) / (phone number removed)
Service Coordinator An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Coordinator role planning the day-to-day activities and schedules of the Service and Installation Engineers. Joining a friendly team within a highly successful and long standing business, the role comes with great benefits and working hours! The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment! Key Duties: Schedule contract services, breakdowns, and installations of machines Spares order entry and invoicing. Provide quotes for parts and labour. Update the CRM system and quote database Monitor and processes where needed van stocks, sales orders and replenishment orders. Preparing and sending new and renewal service contract quotes. Proactively contacting historical and lapsed contract clients Telephone answering/call handling. Emailing out pre visit confirmation sheets Benefits: 25 days holiday (increasing with service to 27) plus statutory holidays Onsite parking EAP System Annual Profit related Bonus Pension Scheme Previous experience in a similar administrative role within a Manufacturing or Engineering company is preferred due to the technical knowledge required when liaising with customers and engineers and for ordering correct parts. This is a full time, permanent opportunity working Monday to Thursday 08:30am - 17:00pm and Friday 08:30 - 12:30pm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 03, 2024
Full time
Service Coordinator An excellent opportunity has arisen to join a thriving Sheffield based manufacturing company in a key Service Coordinator role planning the day-to-day activities and schedules of the Service and Installation Engineers. Joining a friendly team within a highly successful and long standing business, the role comes with great benefits and working hours! The role will involve interacting with customers, engineers, and other internal departments daily therefore you will need to deliver a first-class approach and service whilst working in a fast-paced environment! Key Duties: Schedule contract services, breakdowns, and installations of machines Spares order entry and invoicing. Provide quotes for parts and labour. Update the CRM system and quote database Monitor and processes where needed van stocks, sales orders and replenishment orders. Preparing and sending new and renewal service contract quotes. Proactively contacting historical and lapsed contract clients Telephone answering/call handling. Emailing out pre visit confirmation sheets Benefits: 25 days holiday (increasing with service to 27) plus statutory holidays Onsite parking EAP System Annual Profit related Bonus Pension Scheme Previous experience in a similar administrative role within a Manufacturing or Engineering company is preferred due to the technical knowledge required when liaising with customers and engineers and for ordering correct parts. This is a full time, permanent opportunity working Monday to Thursday 08:30am - 17:00pm and Friday 08:30 - 12:30pm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A client of ours in the Haverhill area are recruiting a Office Support Coordinator to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm (37.5 hours) and paying 25,000 - 26,500 per annum depending on experience. Key Duties include but are not limited to: Develop professional relationships with internal and external customers. Process all sales orders through the ERP system. Ensure effective scheduling of installation work, ensuring that all issues have been covered. Make Finance aware of all products and services that can be invoiced. Liaise with Finance and Service to ensure that all Service contracts are invoiced. Ensuring customers are updated on work performed. Prepare quotes for the Sales Team. Prepare appropriate Scope of Works and Method Statements to accompany each sales order. Support the Installation engineers and contractors on a day-to-day basis, escalating any issues. Communicate changes to costs and delivery time, advise the need for increased order cover where necessary. Ensure compliance with all self-verification requirements and processes. Work with the Procurement team to request additional sub-contracted resource. Ensure compliance with the Working Time Regulations and escalate any potential issues. Identify process improvements. Identify and escalate installation resource issues. Ensure that all required products have been ordered and dispatched to the relevant customer / engineer. Update work on the relevant computer system to ensure engineers have visibility of their workload. Ensure that all call related administration tasks are completed by the engineers. Ensure that all travel arrangements are in place for engineers as required. Administer the Install Engineer holiday, sickness and unavailable days process, in conjunction with the Office Support Team Leader. Skills and Experience required to be considered for this Office Support Coordinator position: Excellent communication skills. Experience within an Admin and Secretarial role essential. Highly organised. Strong sense of initiative and ownership. Professional approach. Ability to build good relationships. Proficient within MS Office especially in Word and Excel. Great Benefits to working for this company include: Free car parking Small break room with free tea/coffee and vending machines. 26 days holiday + 8 bank holidays Pension (3% company/5% employee). Life Insurance (3 x times salary). If you feel like you meet the above criteria & would like to be considered for this Office Support Coordinator position, please apply with your CV and contact Abi at Prime Appointments for a confidential chat.
May 03, 2024
Full time
A client of ours in the Haverhill area are recruiting a Office Support Coordinator to join their team. This is a full-time permanent position working Monday - Friday 8.30am - 5.00pm (37.5 hours) and paying 25,000 - 26,500 per annum depending on experience. Key Duties include but are not limited to: Develop professional relationships with internal and external customers. Process all sales orders through the ERP system. Ensure effective scheduling of installation work, ensuring that all issues have been covered. Make Finance aware of all products and services that can be invoiced. Liaise with Finance and Service to ensure that all Service contracts are invoiced. Ensuring customers are updated on work performed. Prepare quotes for the Sales Team. Prepare appropriate Scope of Works and Method Statements to accompany each sales order. Support the Installation engineers and contractors on a day-to-day basis, escalating any issues. Communicate changes to costs and delivery time, advise the need for increased order cover where necessary. Ensure compliance with all self-verification requirements and processes. Work with the Procurement team to request additional sub-contracted resource. Ensure compliance with the Working Time Regulations and escalate any potential issues. Identify process improvements. Identify and escalate installation resource issues. Ensure that all required products have been ordered and dispatched to the relevant customer / engineer. Update work on the relevant computer system to ensure engineers have visibility of their workload. Ensure that all call related administration tasks are completed by the engineers. Ensure that all travel arrangements are in place for engineers as required. Administer the Install Engineer holiday, sickness and unavailable days process, in conjunction with the Office Support Team Leader. Skills and Experience required to be considered for this Office Support Coordinator position: Excellent communication skills. Experience within an Admin and Secretarial role essential. Highly organised. Strong sense of initiative and ownership. Professional approach. Ability to build good relationships. Proficient within MS Office especially in Word and Excel. Great Benefits to working for this company include: Free car parking Small break room with free tea/coffee and vending machines. 26 days holiday + 8 bank holidays Pension (3% company/5% employee). Life Insurance (3 x times salary). If you feel like you meet the above criteria & would like to be considered for this Office Support Coordinator position, please apply with your CV and contact Abi at Prime Appointments for a confidential chat.
Job description: Implementation Coordinator Job Title: Implementation Coordinator Job Family (Mercer): Contracts Administration (Construction) Reporting to: Senior Implementation Manager Employment Location: UK General Job Description / Key responsibilities The Implementation Coordinator reports directly into the Senior Implementation Manager and is responsible for supporting all site installation services working in partnership with the Sales Support Team and an Ecosystem of Installation Partners. The Implementation Coordinator supports the Installation Manager and Service Supervisor with successful implementation of projects and service activity through orchestrating associated activity, ensuring that all customer activities are planned and resourced to deliver their requirements both on cost and on time, this includes completion of assigned projects in compliance with customer expectations, company objectives, and all contractual documentation. With a good attention to detail, they will ensure effective contract administration, in conjunction with the Implementation Manager and service partners. Responsible for coordination of all aspects of a project and construction activities to ensure all assigned activities are completed to the clients satisfaction to ensure customer satisfaction and achievement of planned profitability. Objectives / Key deliverables / KPI Support the business strategy with installation service delivery across all accounts Support the Installation Manager with effective training and planning Support with administration of the labor schedule to deliver all projects right first time Support with administration of onsite issues & snags Administration of job briefs and job packs Key Competences / Skills Working with the Installation Manager and the Service Supervisor to ensure ensure allocation and job briefings are issued for all activity Support with all implementation coordination activity to support common ways of working and business service strategy Working with the Sales Support team and Implementation team to create a schedule for order raising and processing Booking of transport and raising associated purchase orders Support the Installation Manager and the Service Supervisor with all costs associated to the service delivery, monitor and highlighting any risks Coordination of the daily implementation workflow Coordinating with the Relationship Sales Team to provide status updates of all service activity Providing general implementation support service activity Attend daily meetings with Operational and Implementation teams Prepare files for invoicing Promote the ITAB brand by building trust and rapport with customers to ensure customer satisfaction and to develop brand loyalty Run Daily reports to check all projects have been despatched as requested Support the month end invoice process Coordination of all sign off activity, supporting the Implementation team with communication to customers Preparation of site Health and Safety and engineer job packs Support the Implementation team with training requirements for the service partners Attend service partner and customer meetings as required Qualifications & Experience Work experience: IT literate with an excellent knowledge of Word and Excel, Outlook. Industry experience: Experience within a manufacturing or engineering environment (desirable). Sales experience: Budget/ Sales responsibility: Formal education: Post-secondary education Language: English in speech as well as written Results: Support with delivery of all installation requirements to a high standard this will promote growth within the accounts and also with the services function. All installations should be delivered to exceed the client expectations, compliant with Health & Safety and within budget. Business travels: Willingness to be flexible with working hours to respond to the needs of the business
May 03, 2024
Full time
Job description: Implementation Coordinator Job Title: Implementation Coordinator Job Family (Mercer): Contracts Administration (Construction) Reporting to: Senior Implementation Manager Employment Location: UK General Job Description / Key responsibilities The Implementation Coordinator reports directly into the Senior Implementation Manager and is responsible for supporting all site installation services working in partnership with the Sales Support Team and an Ecosystem of Installation Partners. The Implementation Coordinator supports the Installation Manager and Service Supervisor with successful implementation of projects and service activity through orchestrating associated activity, ensuring that all customer activities are planned and resourced to deliver their requirements both on cost and on time, this includes completion of assigned projects in compliance with customer expectations, company objectives, and all contractual documentation. With a good attention to detail, they will ensure effective contract administration, in conjunction with the Implementation Manager and service partners. Responsible for coordination of all aspects of a project and construction activities to ensure all assigned activities are completed to the clients satisfaction to ensure customer satisfaction and achievement of planned profitability. Objectives / Key deliverables / KPI Support the business strategy with installation service delivery across all accounts Support the Installation Manager with effective training and planning Support with administration of the labor schedule to deliver all projects right first time Support with administration of onsite issues & snags Administration of job briefs and job packs Key Competences / Skills Working with the Installation Manager and the Service Supervisor to ensure ensure allocation and job briefings are issued for all activity Support with all implementation coordination activity to support common ways of working and business service strategy Working with the Sales Support team and Implementation team to create a schedule for order raising and processing Booking of transport and raising associated purchase orders Support the Installation Manager and the Service Supervisor with all costs associated to the service delivery, monitor and highlighting any risks Coordination of the daily implementation workflow Coordinating with the Relationship Sales Team to provide status updates of all service activity Providing general implementation support service activity Attend daily meetings with Operational and Implementation teams Prepare files for invoicing Promote the ITAB brand by building trust and rapport with customers to ensure customer satisfaction and to develop brand loyalty Run Daily reports to check all projects have been despatched as requested Support the month end invoice process Coordination of all sign off activity, supporting the Implementation team with communication to customers Preparation of site Health and Safety and engineer job packs Support the Implementation team with training requirements for the service partners Attend service partner and customer meetings as required Qualifications & Experience Work experience: IT literate with an excellent knowledge of Word and Excel, Outlook. Industry experience: Experience within a manufacturing or engineering environment (desirable). Sales experience: Budget/ Sales responsibility: Formal education: Post-secondary education Language: English in speech as well as written Results: Support with delivery of all installation requirements to a high standard this will promote growth within the accounts and also with the services function. All installations should be delivered to exceed the client expectations, compliant with Health & Safety and within budget. Business travels: Willingness to be flexible with working hours to respond to the needs of the business
Nottingham Community Housing Association Ltd
Bulwell, Nottinghamshire
Compliance Coordinator / Administrator Nottingham 26,499 - 30,339 per annum NCHA is a renowned housing association committed to excellence and values-driven practices. Our Property Services department plays a crucial role in coordinating design, installation, maintenance, servicing, and repair work for our housing stock. Currently based in Bulwell, (but moving to Clifton at the end of 2024) we have a fixed term role covering maternity leave available in our Compliance team. Key Responsibilities: As a Compliance Coordinator, you will play a crucial role in helping NCHA be compliant with the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical), as well as the effective and efficient planning and scheduling of housing maintenance work for our trade teams and inspectors in our compliance team. Your responsibilities include, but are not limited to: Diagnosing problems and estimating work hours required for maintenance tasks Producing detailed work schedules to optimise team efficiency Raising works orders using our in-house systems Providing clear work instructions to trade teams and inspectors Purchasing materials when required to facilitate seamless work execution Ensuring all tasks are completed within relevant Service Level Agreements (SLAs) Put in your application if you can demonstrate: Good understanding of compliance, specifically the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical) Experience working within a planning or administrative role The ability to prioritise a complex and varied workload An understanding of the needs of people from diverse backgrounds and how this relates to excellent customer service The ability to stay calm under pressure and meet deadlines Work Schedule: Monday to Thursday (8 am to 5 pm) and Friday (8 am to 4 pm) There is an expectation that for the first three months of the role you will be office based. After this time there is a requirement to work 3 days in the office and 2 days at home. From September 2024, the offices will be based in Clifton. NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women. Successful candidates may undergo assessments prior to interview. NCHA does not currently offer visa sponsorship. This role is offered on a fixed term basis for 12 months to cover maternity leave. Colleagues wishing to apply for a secondment must get approval from their line manager in advance of their application to ensure that they can be released from their role. We look forward to welcoming you to the NCHA family!
May 03, 2024
Full time
Compliance Coordinator / Administrator Nottingham 26,499 - 30,339 per annum NCHA is a renowned housing association committed to excellence and values-driven practices. Our Property Services department plays a crucial role in coordinating design, installation, maintenance, servicing, and repair work for our housing stock. Currently based in Bulwell, (but moving to Clifton at the end of 2024) we have a fixed term role covering maternity leave available in our Compliance team. Key Responsibilities: As a Compliance Coordinator, you will play a crucial role in helping NCHA be compliant with the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical), as well as the effective and efficient planning and scheduling of housing maintenance work for our trade teams and inspectors in our compliance team. Your responsibilities include, but are not limited to: Diagnosing problems and estimating work hours required for maintenance tasks Producing detailed work schedules to optimise team efficiency Raising works orders using our in-house systems Providing clear work instructions to trade teams and inspectors Purchasing materials when required to facilitate seamless work execution Ensuring all tasks are completed within relevant Service Level Agreements (SLAs) Put in your application if you can demonstrate: Good understanding of compliance, specifically the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical) Experience working within a planning or administrative role The ability to prioritise a complex and varied workload An understanding of the needs of people from diverse backgrounds and how this relates to excellent customer service The ability to stay calm under pressure and meet deadlines Work Schedule: Monday to Thursday (8 am to 5 pm) and Friday (8 am to 4 pm) There is an expectation that for the first three months of the role you will be office based. After this time there is a requirement to work 3 days in the office and 2 days at home. From September 2024, the offices will be based in Clifton. NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women. Successful candidates may undergo assessments prior to interview. NCHA does not currently offer visa sponsorship. This role is offered on a fixed term basis for 12 months to cover maternity leave. Colleagues wishing to apply for a secondment must get approval from their line manager in advance of their application to ensure that they can be released from their role. We look forward to welcoming you to the NCHA family!
Maintenance Coordinator/ Planner Salary: £24,500 per annum (increasing to £25,000 per annum after probation) Plus department bonus scheme of an additional OTE of £1,500 per year. You ll be eligible to join this bonus scheme after your 6 month probation. Monday Friday, 8am 4:30pm (40 hours per week). No weekends. Brackmills, Northampton. Office based with free parking. Match Recruitment are recruiting on behalf of their client based in Northampton. You ll be working full time office based at their Head Office. Purpose of your role: This is very much a planning/ scheduling based role. The main purpose of this role is the administration and proactive coordination of routine maintenance visits at our client s customer s premises. You ll issue work to their engineers, process the administration on their system, complete admin invoicing and update their system with the outcome of the visit accordingly. As this is an operational based role, priorities can change in a heartbeat, so you need to be comfortable working in a fast-paced environment and problem solving. The ideal person s experience: We re looking for somebody that has been in a Planning/ Scheduling type role in the past. Somebody that has experience in organising the diaries of external colleagues (such as engineers or technicians) to attend visits. It s crucial that the person has previous experience in managing the hurdles and time sensitive demands of booking future client visits that meet agreed service level obligations. Summary of responsibilities: Creating calls received from customers onto their company operating systems. Allocating and scheduling engineers on a daily, weekly and monthly basis. Reassigning engineers for additional visits or rescheduling as required. Scheduling maintenance agreement renewals and reminders. Issuing completed electronic maintenance sheets to our contract customers. Processing billing / invoice requests. Updating company system with Pre-Paid Contract information Arranging site specific access equipment and requirements. Managing the Electronic Maintenance scheduler in company system on a daily, weekly and monthly basis. Inputting hand-over information for newly completed installations. Issuing monthly reports for missed visits. Answering customer queries, following escalation processes to achieve satisfactory outcomes. Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don t be despondent and feel free to apply to future job adverts.
May 02, 2024
Full time
Maintenance Coordinator/ Planner Salary: £24,500 per annum (increasing to £25,000 per annum after probation) Plus department bonus scheme of an additional OTE of £1,500 per year. You ll be eligible to join this bonus scheme after your 6 month probation. Monday Friday, 8am 4:30pm (40 hours per week). No weekends. Brackmills, Northampton. Office based with free parking. Match Recruitment are recruiting on behalf of their client based in Northampton. You ll be working full time office based at their Head Office. Purpose of your role: This is very much a planning/ scheduling based role. The main purpose of this role is the administration and proactive coordination of routine maintenance visits at our client s customer s premises. You ll issue work to their engineers, process the administration on their system, complete admin invoicing and update their system with the outcome of the visit accordingly. As this is an operational based role, priorities can change in a heartbeat, so you need to be comfortable working in a fast-paced environment and problem solving. The ideal person s experience: We re looking for somebody that has been in a Planning/ Scheduling type role in the past. Somebody that has experience in organising the diaries of external colleagues (such as engineers or technicians) to attend visits. It s crucial that the person has previous experience in managing the hurdles and time sensitive demands of booking future client visits that meet agreed service level obligations. Summary of responsibilities: Creating calls received from customers onto their company operating systems. Allocating and scheduling engineers on a daily, weekly and monthly basis. Reassigning engineers for additional visits or rescheduling as required. Scheduling maintenance agreement renewals and reminders. Issuing completed electronic maintenance sheets to our contract customers. Processing billing / invoice requests. Updating company system with Pre-Paid Contract information Arranging site specific access equipment and requirements. Managing the Electronic Maintenance scheduler in company system on a daily, weekly and monthly basis. Inputting hand-over information for newly completed installations. Issuing monthly reports for missed visits. Answering customer queries, following escalation processes to achieve satisfactory outcomes. Please apply today to learn more and be considered and shortlisted. Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. If you haven t received contact within 72 hours, please consider yourself unsuccessful on this occasion. Please don t be despondent and feel free to apply to future job adverts.
Senior Planner / Construction Planner Full Time Permanent Location: Coalville / Hybrid Working 3 days office / 2 days WFH Hours: Monday to Friday 37.5 Hours Per Week / 8.30am to 5.00pm Basic Salary: £29,000.00 to £34,000.00 Per Annum inclusive of yearly Bonus, Benefits: Mobile Phone, Laptop, Professional Modern Office Culture, 32 Days Annual Leave Entitlement Incl Bank Holidays, Free Car Parking, Private Medical, Annual £250 Share bonus, Employee discounts, Gym Membership, x2 Paid Volunteering days to a charity of your choice and Hybrid Working Our client is a highly established and profitable company with a huge presence across the UK. They have gone from strength to strength and experienced organic growth with now having a National presence across the UK. Due to further growth plans, they are seeking an enthusiastic, hard-working Senior Planner / Construction Planner to join their professional Planning Team as a Senior Planner on a Full Time Permanent basis. Senior Planner / Construction Planner role: Plan and Schedule work for Installations across the UK via internal software and system Present documentation and paperwork undertake relevant work onsite. Investigate and provide customer solutions to queries and complaints. Organise and plan diary ensuring effective diary and time management as a Senior Planner / Construction Planner Undertake Finance and Invoicing duties for all scheduled and complete work. Liaise with Clients over the telephone providing a world class customer service. Follow up scheduled work ensuring relevant charges are applied as a Senior Planner / Construction Planner Handle inbound telephone calls and emails appropriately. Maintain internal database as a Senior Planner / Construction Planner Liaise with internal and external stake holders in scheduling jobs. Work effectively under pressure within a fast-paced environment Maintain and book in regular service Intervals for tools and equipment. Update and manage in house processes and procedures as a Senior Planner / Construction Planner Other ad hoc office-based duties as and when required as a Senior Planner / Construction Planner Senior Planner / Construction Planner Benefits: Hybrid working with 2 days in the office based on Coalville. 24 Days Annual Leave PLUS Bank Holidays Mobile Phone, Laptop, and great brand to work for. Private Medical Annual £250 Share bonus Employee discounts Gym Membership x2 Paid Volunteering days to a charity of your choice. Ongoing Training and Support Senior Planner / Construction Planner Candidate: A minimum of 2 Years plus experience as a Planning Administrator, Planning Coordinator, OR Scheduler is ESSENTIAL for this role. Background in Construction would be advantageous. Highly competent of using all Microsoft office packages such as Microsoft Excel Good written and verbal communication skills with a can do attitude. Ability to remain calm within a highly pressured environment. Initiative-taking and ability to work on your own initiative as a Scheduling Manager
May 02, 2024
Full time
Senior Planner / Construction Planner Full Time Permanent Location: Coalville / Hybrid Working 3 days office / 2 days WFH Hours: Monday to Friday 37.5 Hours Per Week / 8.30am to 5.00pm Basic Salary: £29,000.00 to £34,000.00 Per Annum inclusive of yearly Bonus, Benefits: Mobile Phone, Laptop, Professional Modern Office Culture, 32 Days Annual Leave Entitlement Incl Bank Holidays, Free Car Parking, Private Medical, Annual £250 Share bonus, Employee discounts, Gym Membership, x2 Paid Volunteering days to a charity of your choice and Hybrid Working Our client is a highly established and profitable company with a huge presence across the UK. They have gone from strength to strength and experienced organic growth with now having a National presence across the UK. Due to further growth plans, they are seeking an enthusiastic, hard-working Senior Planner / Construction Planner to join their professional Planning Team as a Senior Planner on a Full Time Permanent basis. Senior Planner / Construction Planner role: Plan and Schedule work for Installations across the UK via internal software and system Present documentation and paperwork undertake relevant work onsite. Investigate and provide customer solutions to queries and complaints. Organise and plan diary ensuring effective diary and time management as a Senior Planner / Construction Planner Undertake Finance and Invoicing duties for all scheduled and complete work. Liaise with Clients over the telephone providing a world class customer service. Follow up scheduled work ensuring relevant charges are applied as a Senior Planner / Construction Planner Handle inbound telephone calls and emails appropriately. Maintain internal database as a Senior Planner / Construction Planner Liaise with internal and external stake holders in scheduling jobs. Work effectively under pressure within a fast-paced environment Maintain and book in regular service Intervals for tools and equipment. Update and manage in house processes and procedures as a Senior Planner / Construction Planner Other ad hoc office-based duties as and when required as a Senior Planner / Construction Planner Senior Planner / Construction Planner Benefits: Hybrid working with 2 days in the office based on Coalville. 24 Days Annual Leave PLUS Bank Holidays Mobile Phone, Laptop, and great brand to work for. Private Medical Annual £250 Share bonus Employee discounts Gym Membership x2 Paid Volunteering days to a charity of your choice. Ongoing Training and Support Senior Planner / Construction Planner Candidate: A minimum of 2 Years plus experience as a Planning Administrator, Planning Coordinator, OR Scheduler is ESSENTIAL for this role. Background in Construction would be advantageous. Highly competent of using all Microsoft office packages such as Microsoft Excel Good written and verbal communication skills with a can do attitude. Ability to remain calm within a highly pressured environment. Initiative-taking and ability to work on your own initiative as a Scheduling Manager
Are you experienced front and back office admin? Are you someone who enjoys working with customers? If yes, we do have an exciting opportunity for you. Our client is a manufacturer of many popular products in the therapeutic areas of cardiovascular, diabetes, diagnostics, neuromodulation, nutrition and pharmaceuticals. Job Title: Capital Services Coordinator Pay Rate : 11.50 per hour Location: Solihull, UK Shift Timings: 9am-5pm Working Days: Monday-Friday Work Model: Onsite PURPOSE OF THE JOB Responsible for the front and back-office administrative and logistical support for the Capital Equipment Service Team. The team is responsible for installation, upgrading, repair, and preventive maintenance of all capital equipment part of our product portfolio in compliance with our Business code of conduct, Regulatory and Quality policies and procedures. ROLES & RESPONSIBILITIES Become the Front-office contact person for Capital Equipment, handling incoming requests by phone, mail, and messaging for external and internal customers. Perform administrative and incidental administrative functions such as preparing correspondence, answering telephones, maintaining electronic files and supplies, keeping appointment calendar, compiling and preparing regular and special reports, and other tasks as necessary. Manage order processing for all servicing related activities. Assist in planning the EMEA Capital Equipment team members for optimal scheduling of field interventions. For non-planned cases (Break-fix): Assign Work Orders and schedule dispatch of Field Service personnel. Manage break-fix parts orders and follow-up on delivery. Manage Returns. For Planned Cases: Review/List capital IBase Contract requirements for Preventative Maintenance. Pro-actively schedule Preventative Maintenance interventions. Create Cases and Work Orders. Assign Work Orders and schedule dispatch of Field Service personnel. Manage installation parts and follow-on delivery. Coordinate installation dates. Assist in administrative follow-up and documenting field service interventions per QA system requirements. Invoicing all types of Capital Equipment orders including service contracts. Understand, update, and maintain the install base including device location. Archive service records from Field Service personnel. Upload and archive service records from 3rd party service providers. Assist in Capital Equipment customer service tasks: Creating loan agreements, service contracts. Follow-up with acceptance agreements, monthly reporting to finance and sales. Management of the evaluation systems. Facilitate general inter-departmental communications and interfacing, mainly with the Global Capital Service team. Provide support for In-House training courses and congresses. May provide training and orientation to new staff. Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements. Comply with all company policies, operating procedures, processes, and task assignments. Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Perform other related duties and responsibilities, on occasion, as assigned. Complete special assignments and projects as required. Responsibilities for all functions: This job description is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. When tasks and responsibilities are assigned outside the scope of normal duties, the employee must understand the level of decision making for which he/she is responsible and if EDUCATION & COMPETENCIES A bachelor's degree in Business Administration or equivalent by experience is desired. In addition, a minimum of four plus years of progressively more responsible business administrative experience is required. Knowledge and experience of Field Service Scheduling/Planning using any kind of scheduling platform is desirable. Demonstrated verbal and written interpersonal, communication & organizational skills with the ability to effectively communicate at multiple levels in the organization. Ability to communicate professionally with Sales and customer teams. Some analytical ability, originality, and/or ingenuity required. Strong organizational and follow-up skills, as well as attention to detail. Experience working in a broader enterprise/cross-division business unit model preferred. Ability to work in a highly matrixed and geographically diverse business environment. English is a must, Arabic and additional European languages are a plus. Computer knowledge and Skills. MSOffice, SAP, and Salesforce are desirable. Occasional lifting of delivered products may be required. Ability to be flexible and respond to situations at short notice is desirable. Multitasks, prioritizes, and meets deadlines in a timely manner. Shows initiative with the ability to work alone and with little supervision; within a team and as an individual contributor in a fast-paced, changing environment. Ability to leverage and/or engage others to accomplish projects. Ability to travel approximately 5%, on occasion including internationally. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
May 02, 2024
Contractor
Are you experienced front and back office admin? Are you someone who enjoys working with customers? If yes, we do have an exciting opportunity for you. Our client is a manufacturer of many popular products in the therapeutic areas of cardiovascular, diabetes, diagnostics, neuromodulation, nutrition and pharmaceuticals. Job Title: Capital Services Coordinator Pay Rate : 11.50 per hour Location: Solihull, UK Shift Timings: 9am-5pm Working Days: Monday-Friday Work Model: Onsite PURPOSE OF THE JOB Responsible for the front and back-office administrative and logistical support for the Capital Equipment Service Team. The team is responsible for installation, upgrading, repair, and preventive maintenance of all capital equipment part of our product portfolio in compliance with our Business code of conduct, Regulatory and Quality policies and procedures. ROLES & RESPONSIBILITIES Become the Front-office contact person for Capital Equipment, handling incoming requests by phone, mail, and messaging for external and internal customers. Perform administrative and incidental administrative functions such as preparing correspondence, answering telephones, maintaining electronic files and supplies, keeping appointment calendar, compiling and preparing regular and special reports, and other tasks as necessary. Manage order processing for all servicing related activities. Assist in planning the EMEA Capital Equipment team members for optimal scheduling of field interventions. For non-planned cases (Break-fix): Assign Work Orders and schedule dispatch of Field Service personnel. Manage break-fix parts orders and follow-up on delivery. Manage Returns. For Planned Cases: Review/List capital IBase Contract requirements for Preventative Maintenance. Pro-actively schedule Preventative Maintenance interventions. Create Cases and Work Orders. Assign Work Orders and schedule dispatch of Field Service personnel. Manage installation parts and follow-on delivery. Coordinate installation dates. Assist in administrative follow-up and documenting field service interventions per QA system requirements. Invoicing all types of Capital Equipment orders including service contracts. Understand, update, and maintain the install base including device location. Archive service records from Field Service personnel. Upload and archive service records from 3rd party service providers. Assist in Capital Equipment customer service tasks: Creating loan agreements, service contracts. Follow-up with acceptance agreements, monthly reporting to finance and sales. Management of the evaluation systems. Facilitate general inter-departmental communications and interfacing, mainly with the Global Capital Service team. Provide support for In-House training courses and congresses. May provide training and orientation to new staff. Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements. Comply with all company policies, operating procedures, processes, and task assignments. Maintain positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Perform other related duties and responsibilities, on occasion, as assigned. Complete special assignments and projects as required. Responsibilities for all functions: This job description is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. When tasks and responsibilities are assigned outside the scope of normal duties, the employee must understand the level of decision making for which he/she is responsible and if EDUCATION & COMPETENCIES A bachelor's degree in Business Administration or equivalent by experience is desired. In addition, a minimum of four plus years of progressively more responsible business administrative experience is required. Knowledge and experience of Field Service Scheduling/Planning using any kind of scheduling platform is desirable. Demonstrated verbal and written interpersonal, communication & organizational skills with the ability to effectively communicate at multiple levels in the organization. Ability to communicate professionally with Sales and customer teams. Some analytical ability, originality, and/or ingenuity required. Strong organizational and follow-up skills, as well as attention to detail. Experience working in a broader enterprise/cross-division business unit model preferred. Ability to work in a highly matrixed and geographically diverse business environment. English is a must, Arabic and additional European languages are a plus. Computer knowledge and Skills. MSOffice, SAP, and Salesforce are desirable. Occasional lifting of delivered products may be required. Ability to be flexible and respond to situations at short notice is desirable. Multitasks, prioritizes, and meets deadlines in a timely manner. Shows initiative with the ability to work alone and with little supervision; within a team and as an individual contributor in a fast-paced, changing environment. Ability to leverage and/or engage others to accomplish projects. Ability to travel approximately 5%, on occasion including internationally. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Cherry Professional - Relationship Led Recruitment
Leeds, Yorkshire
Commissioning Engineer Global travel required Permanent Up to £47,000 are looking for an experienced Commissioning Engineer to set up stand alone machines or an entire production line ready for use and deliver training to the operators at customer sites. This is an exciting role where you will be working away and TRAVEL anywhere in the world for 3 weeks at a time, following the installation of the machines, it will be your responsibility to set up machines after installation and work with the operators on site. So, you will be away for 3 weeks. You will then travel home and have 1 week off, before travelling back to the site, or a different site, depending on the size of the job. Responsibilities: You will coordinate with the Project Coordinator on the commissioning work to be performed on-site and the set schedule. Coordinating with the Site Supervisor and/or Senior Installation Engineer regarding handover of installation work. Involves commissioning the machine based on the Acceptance Protocol, including starting the machine after installation. Checking the machine for correct connection of all parts (electrical, mechanical, pneumatic, hydraulic and software). Point of contact for technical aspects during commissioning at customer location, providing feedback to Project Coordinator. Identifying bottlenecks, both technical and planning to the Project Coordinator. Performing various test runs for production based on the Acceptance Protocol. Solving technical problems. Recording and te-rugging to the PC all machine parameters at the time of transfer to the customer. Giving instruction and training to machine operators about the operation and maintenance of the machine. Assessing the level of knowledge of the machine operator and giving feedback about this to the Project Coordinator. Process Improvement, Quality, reporting and Safety. Ideal Candidate: Experience working with hydraulic, pneumatic, robotic, and electrical systems . previous experience working as a Commissioning Engineer Experienced in root cause analysis and problem-solving skills. Experience working on a range of electrical and mechanical breakdowns repair of plant, machinery, and services. Ability to interpret and follow electrical drawings and schedules. Willing to Travel and work away (with a compensation package) NVQ or degree in Electrical or Mechanical Engineering or a related field Cherry Professional are recruiting on behalf of their clientRoles you may have applied for: Global Commissioning Engineer Machine Engineer Field Commissioning Engineer Mechanical Engineer Electrical Engineer Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
May 02, 2024
Full time
Commissioning Engineer Global travel required Permanent Up to £47,000 are looking for an experienced Commissioning Engineer to set up stand alone machines or an entire production line ready for use and deliver training to the operators at customer sites. This is an exciting role where you will be working away and TRAVEL anywhere in the world for 3 weeks at a time, following the installation of the machines, it will be your responsibility to set up machines after installation and work with the operators on site. So, you will be away for 3 weeks. You will then travel home and have 1 week off, before travelling back to the site, or a different site, depending on the size of the job. Responsibilities: You will coordinate with the Project Coordinator on the commissioning work to be performed on-site and the set schedule. Coordinating with the Site Supervisor and/or Senior Installation Engineer regarding handover of installation work. Involves commissioning the machine based on the Acceptance Protocol, including starting the machine after installation. Checking the machine for correct connection of all parts (electrical, mechanical, pneumatic, hydraulic and software). Point of contact for technical aspects during commissioning at customer location, providing feedback to Project Coordinator. Identifying bottlenecks, both technical and planning to the Project Coordinator. Performing various test runs for production based on the Acceptance Protocol. Solving technical problems. Recording and te-rugging to the PC all machine parameters at the time of transfer to the customer. Giving instruction and training to machine operators about the operation and maintenance of the machine. Assessing the level of knowledge of the machine operator and giving feedback about this to the Project Coordinator. Process Improvement, Quality, reporting and Safety. Ideal Candidate: Experience working with hydraulic, pneumatic, robotic, and electrical systems . previous experience working as a Commissioning Engineer Experienced in root cause analysis and problem-solving skills. Experience working on a range of electrical and mechanical breakdowns repair of plant, machinery, and services. Ability to interpret and follow electrical drawings and schedules. Willing to Travel and work away (with a compensation package) NVQ or degree in Electrical or Mechanical Engineering or a related field Cherry Professional are recruiting on behalf of their clientRoles you may have applied for: Global Commissioning Engineer Machine Engineer Field Commissioning Engineer Mechanical Engineer Electrical Engineer Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Cherry Professional - Relationship Led Recruitment
Sheffield, Yorkshire
Commissioning Engineer Global travel required Permanent Up to £45,000 are looking for an experienced Commissioning Engineer to set up stand alone machines or an entire production line ready for use and deliver training to the operators at customer sites. This is an exciting role where you will be working away and TRAVEL anywhere in the world for 3 weeks at a time, following the installation of the machines, it will be your responsibility to set up machines after installation and work with the operators on site. So, you will be away for 3 weeks. You will then travel home and have 1 week off, before travelling back to the site, or a different site, depending on the size of the job. Responsibilities: You will coordinate with the Project Coordinator on the commissioning work to be performed on-site and the set schedule. Coordinating with the Site Supervisor and/or Senior Installation Engineer regarding handover of installation work. Involves commissioning the machine based on the Acceptance Protocol, including starting the machine after installation. Checking the machine for correct connection of all parts (electrical, mechanical, pneumatic, hydraulic and software). Point of contact for technical aspects during commissioning at customer location, providing feedback to Project Coordinator. Identifying bottlenecks, both technical and planning to the Project Coordinator. Performing various test runs for production based on the Acceptance Protocol. Solving technical problems. Recording and te-rugging to the PC all machine parameters at the time of transfer to the customer. Giving instruction and training to machine operators about the operation and maintenance of the machine. Assessing the level of knowledge of the machine operator and giving feedback about this to the Project Coordinator. Process Improvement, Quality, reporting and Safety. Ideal Candidate: Experience working with hydraulic, pneumatic, robotic, and electrical systems . previous experience working as a Commissioning Engineer Experienced in root cause analysis and problem-solving skills. Experience working on a range of electrical and mechanical breakdowns repair of plant, machinery, and services. Ability to interpret and follow electrical drawings and schedules. Willing to Travel and work away (with a compensation package) NVQ or degree in Electrical or Mechanical Engineering or a related field Cherry Professional are recruiting on behalf of their clientRoles you may have applied for: Global Commissioning Engineer Machine Engineer Field Commissioning Engineer Mechanical Engineer Electrical Engineer Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
May 02, 2024
Full time
Commissioning Engineer Global travel required Permanent Up to £45,000 are looking for an experienced Commissioning Engineer to set up stand alone machines or an entire production line ready for use and deliver training to the operators at customer sites. This is an exciting role where you will be working away and TRAVEL anywhere in the world for 3 weeks at a time, following the installation of the machines, it will be your responsibility to set up machines after installation and work with the operators on site. So, you will be away for 3 weeks. You will then travel home and have 1 week off, before travelling back to the site, or a different site, depending on the size of the job. Responsibilities: You will coordinate with the Project Coordinator on the commissioning work to be performed on-site and the set schedule. Coordinating with the Site Supervisor and/or Senior Installation Engineer regarding handover of installation work. Involves commissioning the machine based on the Acceptance Protocol, including starting the machine after installation. Checking the machine for correct connection of all parts (electrical, mechanical, pneumatic, hydraulic and software). Point of contact for technical aspects during commissioning at customer location, providing feedback to Project Coordinator. Identifying bottlenecks, both technical and planning to the Project Coordinator. Performing various test runs for production based on the Acceptance Protocol. Solving technical problems. Recording and te-rugging to the PC all machine parameters at the time of transfer to the customer. Giving instruction and training to machine operators about the operation and maintenance of the machine. Assessing the level of knowledge of the machine operator and giving feedback about this to the Project Coordinator. Process Improvement, Quality, reporting and Safety. Ideal Candidate: Experience working with hydraulic, pneumatic, robotic, and electrical systems . previous experience working as a Commissioning Engineer Experienced in root cause analysis and problem-solving skills. Experience working on a range of electrical and mechanical breakdowns repair of plant, machinery, and services. Ability to interpret and follow electrical drawings and schedules. Willing to Travel and work away (with a compensation package) NVQ or degree in Electrical or Mechanical Engineering or a related field Cherry Professional are recruiting on behalf of their clientRoles you may have applied for: Global Commissioning Engineer Machine Engineer Field Commissioning Engineer Mechanical Engineer Electrical Engineer Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Our client is looking for a competent Administrator who will play a pivotal role, primarily responsible for handling customer inquiries, scheduling engineers diaries, and ensuring seamless coordination. Reporting to the Administration Manager, the successful candidate will contribute to the efficient planning and execution of various contracts while upholding the highest standards of customer service. Based in Bathgate, Monday to Friday with core office hours, the position is fully office- based. With a salary of £12 per hour, this position is initially a 8-12 week temporary position with the view to go permanent based on performance. Main Duties and Responsibilities: - Manage all trades and engineer work packs for weekly rota - Collaborate with Project Coordinators/Administration Manager to plan effectively, meeting departmental KPIs and project deadlines. - Carrying out outbound calls to schedule work projects, updating internal systems and client databases to maintain accurate records. - Generate and analyse reports using in-house systems and Excel on a regular and ad hoc basis, aligning with business and client requirements. - Ensure compliance with internal SLAs regarding installation numbers, planning, and project completions, proactively addressing any issues. - Act as a liaison between the company and clients, providing updates on project status and addressing any concerns or queries. - Perform additional duties as required by evolving business needs, What you need: - Previous experience in a similar administrative role. - Excellent communication skills, both verbal and written, with a strong customer service orientation. - Proficiency in Microsoft Office Suite, particularly Excel, for report generation and data analysis. - Strong organisational skills and attention to detail, with the ability to prioritise tasks effectively. - Proven ability to work collaboratively in a team environment, fostering positive working relationships. - Adaptability and flexibility to navigate evolving priorities and deadlines in a fast-paced environment. - Knowledge of energy efficiency measures and technologies is advantageous but not essential. Join Our Team: If you are passionate about driving positive change through sustainable energy solutions and thrive in a dynamic, customer-focused environment, we invite you to apply for the Administrator position! Please apply below or reach out to Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Access to discount vouchers with many high street brands Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Statutory Sick Pay in the unfortunate event you find yourself under the weather Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact us for more information. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
Our client is looking for a competent Administrator who will play a pivotal role, primarily responsible for handling customer inquiries, scheduling engineers diaries, and ensuring seamless coordination. Reporting to the Administration Manager, the successful candidate will contribute to the efficient planning and execution of various contracts while upholding the highest standards of customer service. Based in Bathgate, Monday to Friday with core office hours, the position is fully office- based. With a salary of £12 per hour, this position is initially a 8-12 week temporary position with the view to go permanent based on performance. Main Duties and Responsibilities: - Manage all trades and engineer work packs for weekly rota - Collaborate with Project Coordinators/Administration Manager to plan effectively, meeting departmental KPIs and project deadlines. - Carrying out outbound calls to schedule work projects, updating internal systems and client databases to maintain accurate records. - Generate and analyse reports using in-house systems and Excel on a regular and ad hoc basis, aligning with business and client requirements. - Ensure compliance with internal SLAs regarding installation numbers, planning, and project completions, proactively addressing any issues. - Act as a liaison between the company and clients, providing updates on project status and addressing any concerns or queries. - Perform additional duties as required by evolving business needs, What you need: - Previous experience in a similar administrative role. - Excellent communication skills, both verbal and written, with a strong customer service orientation. - Proficiency in Microsoft Office Suite, particularly Excel, for report generation and data analysis. - Strong organisational skills and attention to detail, with the ability to prioritise tasks effectively. - Proven ability to work collaboratively in a team environment, fostering positive working relationships. - Adaptability and flexibility to navigate evolving priorities and deadlines in a fast-paced environment. - Knowledge of energy efficiency measures and technologies is advantageous but not essential. Join Our Team: If you are passionate about driving positive change through sustainable energy solutions and thrive in a dynamic, customer-focused environment, we invite you to apply for the Administrator position! Please apply below or reach out to Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Access to discount vouchers with many high street brands Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Statutory Sick Pay in the unfortunate event you find yourself under the weather Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism We're proud to say our consultants are experts in recruitment and are more than happy to discuss the benefits in more detail; please contact us for more information. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nottingham Community Housing Association
Nottingham, Nottinghamshire
Compliance Coordinator / Administrator Nottingham £26,499 - £30,339 per annum NCHA is a renowned housing association committed to excellence and values-driven practices. Our Property Services department plays a crucial role in coordinating design, installation, maintenance, servicing, and repair work for our housing stock. Currently based in Bulwell, (but moving to Clifton at the end of 2024) we have a fixed term role covering maternity leave available in our Compliance team. Key Responsibilities: As a Compliance Coordinator, you will play a crucial role in helping NCHA be compliant with the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical), as well as the effective and efficient planning and scheduling of housing maintenance work for our trade teams and inspectors in our compliance team. Your responsibilities include, but are not limited to: Diagnosing problems and estimating work hours required for maintenance tasks Producing detailed work schedules to optimise team efficiency Raising works orders using our in-house systems Providing clear work instructions to trade teams and inspectors Purchasing materials when required to facilitate seamless work execution Ensuring all tasks are completed within relevant Service Level Agreements (SLAs) Put in your application if you can demonstrate: Good understanding of compliance, specifically the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical) Experience working within a planning or administrative role The ability to prioritise a complex and varied workload An understanding of the needs of people from diverse backgrounds and how this relates to excellent customer service The ability to stay calm under pressure and meet deadlines Work Schedule: Monday to Thursday (8 am to 5 pm) and Friday (8 am to 4 pm) There is an expectation that for the first three months of the role you will be office based. After this time there is a requirement to work 3 days in the office and 2 days at home. From September 2024, the offices will be based in Clifton. NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women. Successful candidates may undergo assessments prior to interview. NCHA does not currently offer visa sponsorship. This role is offered on a fixed term basis for 12 months to cover maternity leave. Colleagues wishing to apply for a secondment must get approval from their line manager in advance of their application to ensure that they can be released from their role. We look forward to welcoming you to the NCHA family!
May 02, 2024
Full time
Compliance Coordinator / Administrator Nottingham £26,499 - £30,339 per annum NCHA is a renowned housing association committed to excellence and values-driven practices. Our Property Services department plays a crucial role in coordinating design, installation, maintenance, servicing, and repair work for our housing stock. Currently based in Bulwell, (but moving to Clifton at the end of 2024) we have a fixed term role covering maternity leave available in our Compliance team. Key Responsibilities: As a Compliance Coordinator, you will play a crucial role in helping NCHA be compliant with the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical), as well as the effective and efficient planning and scheduling of housing maintenance work for our trade teams and inspectors in our compliance team. Your responsibilities include, but are not limited to: Diagnosing problems and estimating work hours required for maintenance tasks Producing detailed work schedules to optimise team efficiency Raising works orders using our in-house systems Providing clear work instructions to trade teams and inspectors Purchasing materials when required to facilitate seamless work execution Ensuring all tasks are completed within relevant Service Level Agreements (SLAs) Put in your application if you can demonstrate: Good understanding of compliance, specifically the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical) Experience working within a planning or administrative role The ability to prioritise a complex and varied workload An understanding of the needs of people from diverse backgrounds and how this relates to excellent customer service The ability to stay calm under pressure and meet deadlines Work Schedule: Monday to Thursday (8 am to 5 pm) and Friday (8 am to 4 pm) There is an expectation that for the first three months of the role you will be office based. After this time there is a requirement to work 3 days in the office and 2 days at home. From September 2024, the offices will be based in Clifton. NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women. Successful candidates may undergo assessments prior to interview. NCHA does not currently offer visa sponsorship. This role is offered on a fixed term basis for 12 months to cover maternity leave. Colleagues wishing to apply for a secondment must get approval from their line manager in advance of their application to ensure that they can be released from their role. We look forward to welcoming you to the NCHA family!
Senior Security Engineer Project Coordinator We re looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us? Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you ll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
May 01, 2024
Full time
Senior Security Engineer Project Coordinator We re looking for a Security Engineer to join our team in Shrewsbury. This is a pivotal role helping manage and execute our security installations. About Locsafe Security Systems At Locsafe Security Systems we are dedicated to enhancing security and safety through both electronic and physical security solutions. Specialising in a comprehensive range of services from Access Control, Automatic Doors, Fire Alarms, Intruder Alarms, and CCTV to expert Locksmith services and master keyed systems. We provide top-tier security for businesses, residences, and public institutions. As we gear up for a significant expansion phase, we are looking to enhance our team with a skilled Senior Security Engineer / Project Coordinator who will lead our projects and drive innovation. The Role This role is currently fulfilled largely by our Managing Director. As a Senior Security Engineer / Projects Coordinator you will help manage and execute our security installations and maintenance projects. You will be responsible for: Leading the creation of detailed technical specifications and as-fitted documentation. Overseeing the installation and maintenance of state-of-the-art electronic security systems. Ensuring all projects meet our high-quality standards and adhere to industry regulations. Working closely with clients to tailor solutions that meet their specific security needs. Supporting our engineers during installations and providing guidance where necessary. Ideal Candidate Proven technical expertise in electronic security systems, ideally with a focus on Access Control & Automation. Exceptional attention to detail and a meticulous approach to work. Strong leadership skills and accountability in managing projects. Excellent problem-solving abilities and a customer-focused attitude. Why Join Us? Locsafe Security Systems is at an exciting point of growth, offering tremendous opportunities for professional development and career advancement. By joining us now, you ll have the chance to shape the future of our company and lead in the implementation of cutting-edge security solutions. We offer competitive compensation, up to £50,000 depending on experience, benefits, and a dynamic work environment committed to innovation and excellence. Apply today with an up-to-date CV.
Are you a Project Manager with a naturally organised manner, experience of running large manufacturing / installation / service / capex projects running to tens of millions, and a desire to take responsibility to ensure projects are completed on time and on budget to the satisfaction of the client? If so, we've got the ideal roe for you! Our client design, manufacture and service high value mechanically engineered equipment and then install it around the UK. We are looking to appoint a Project Manager to ensure customer needs are met effectively, ethically and profitably. You'll be given free reign to manage your projects as you see fit. The role will involve lots of customer interaction, and liaising with manufacturing, logistics and quality departments internally to ensure project milestones are hit and projects proceed on time and on budget. Project Manager - Role and Responsibilities - Installations / Service / Engineering / Project Management / Manufacturing Take responsibility for ensuring the team work to, and within, the agreed Scope of Works Manage large site projects from pre-start and induction through to completion, commissioning and handover Avoiding project cost overruns and ensuring variation orders are obtained prior to carrying out any additional, unplanned works on site Reviewing sales orders, coordinating pre-site activity, and managing installation sites when carrying out work Project Manager - Skills and Abilities - Installations / Service / Engineering / Project Management / Manufacturing Work within the Projects Team to achieve all planned activity before site work commences Provide clear direction to the installation team and working with the Project Coordinator to assign work appropriately and fairly when site work takes place Motivate, coach, and assist in the development of the team, providing support and encouragement to ensure individuals are able to fulfil the responsibilities of their roles, whilst meeting or exceeding the expectations of the client Ensure all customer interactions are carried out in a professional and courteous manner, acting as the first point of contact for customers throughout the installation process and communicating the correct information to colleagues within the Projects Team Previous experience of managing multi-million pound capex projects running to tens of millions Project Manager, Installations, Service, Project Management, Manufacturing If this role appeals please do apply now!
May 01, 2024
Full time
Are you a Project Manager with a naturally organised manner, experience of running large manufacturing / installation / service / capex projects running to tens of millions, and a desire to take responsibility to ensure projects are completed on time and on budget to the satisfaction of the client? If so, we've got the ideal roe for you! Our client design, manufacture and service high value mechanically engineered equipment and then install it around the UK. We are looking to appoint a Project Manager to ensure customer needs are met effectively, ethically and profitably. You'll be given free reign to manage your projects as you see fit. The role will involve lots of customer interaction, and liaising with manufacturing, logistics and quality departments internally to ensure project milestones are hit and projects proceed on time and on budget. Project Manager - Role and Responsibilities - Installations / Service / Engineering / Project Management / Manufacturing Take responsibility for ensuring the team work to, and within, the agreed Scope of Works Manage large site projects from pre-start and induction through to completion, commissioning and handover Avoiding project cost overruns and ensuring variation orders are obtained prior to carrying out any additional, unplanned works on site Reviewing sales orders, coordinating pre-site activity, and managing installation sites when carrying out work Project Manager - Skills and Abilities - Installations / Service / Engineering / Project Management / Manufacturing Work within the Projects Team to achieve all planned activity before site work commences Provide clear direction to the installation team and working with the Project Coordinator to assign work appropriately and fairly when site work takes place Motivate, coach, and assist in the development of the team, providing support and encouragement to ensure individuals are able to fulfil the responsibilities of their roles, whilst meeting or exceeding the expectations of the client Ensure all customer interactions are carried out in a professional and courteous manner, acting as the first point of contact for customers throughout the installation process and communicating the correct information to colleagues within the Projects Team Previous experience of managing multi-million pound capex projects running to tens of millions Project Manager, Installations, Service, Project Management, Manufacturing If this role appeals please do apply now!