Job Title: Assistant Block Manager/Property Manager Location: Birmingham Basic: Up to £27,500 a year Job Types: Full-time, PermanentWorking as part of the very busy Block Management Team based within our Barnt Green Office , you should enjoy a challenge and be ready for a varied and enjoyable role. We manage around 25 developments and your duties will involve Responsibilities Manage routine maintenance issues Collection of service charge and ground rents Liaise with landlords and tenants regarding tenancy renewals Be the main point of contact for landlords and tenants during the tenancy Ensure safety compliance and housing legislation is adhered to always Provide an excellent standard of customer service and build relationships with landlord and tenants Property visits Skills Excellent verbal and written communication skills Excellent team player with the ability to work alone Excellent IT skills Benefits: Company pension Schedule: Monday to Friday Experience: Property Management: 1 year (required)
May 05, 2024
Full time
Job Title: Assistant Block Manager/Property Manager Location: Birmingham Basic: Up to £27,500 a year Job Types: Full-time, PermanentWorking as part of the very busy Block Management Team based within our Barnt Green Office , you should enjoy a challenge and be ready for a varied and enjoyable role. We manage around 25 developments and your duties will involve Responsibilities Manage routine maintenance issues Collection of service charge and ground rents Liaise with landlords and tenants regarding tenancy renewals Be the main point of contact for landlords and tenants during the tenancy Ensure safety compliance and housing legislation is adhered to always Provide an excellent standard of customer service and build relationships with landlord and tenants Property visits Skills Excellent verbal and written communication skills Excellent team player with the ability to work alone Excellent IT skills Benefits: Company pension Schedule: Monday to Friday Experience: Property Management: 1 year (required)
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer's lives seriously, putting them first in everything we do. And as part of that we've grown to provide wider services to truly support the communities in which we work.In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe - with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, you'll get: Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsman's enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! You'll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. You're happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
May 04, 2024
Full time
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer's lives seriously, putting them first in everything we do. And as part of that we've grown to provide wider services to truly support the communities in which we work.In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe - with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, you'll get: Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsman's enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! You'll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. You're happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
Salary: £29,090 - £31,345 per annumLocation: Hybrid/NorwichHours: 36 per week Contract Type: Permanent An exciting opportunity has arisen to join our Private Rent Team who manage the group's market, intermediate and NHS keyworker rented portfolios. Primary responsibilities: Managing all pre-tenancy and end of tenancy procedures including the processing of applications and applicant vetting, booking and tracking voids works and safety checks and other compliance certificates, booking of inventories and check-in and checkouts, tracking key movements and preparing tenancy agreement, sign-up paperwork, and the processing of tenancy deposits. Manage and administer all property marketing materials and campaigns, keeping these up to-date, monitoring and following up on leads to meet agreed take-up and response targets. Liaising with Estate Agents and the NHS. Ensure that void properties are ready to let with all relevant compliance certificates in place as soon as possible. To order all safety or ad hoc check and certification as required, receive certificates and accurately record information on the system and arrange related works if applicable. You'll also get involved in supporting the wider tenancy and property management with the primary objective of delivering an efficient service to customers, ensuring statutory compliance and meeting agreed financial and operational targets. Addition activities may include responding to tenant queries, complaints, processing maintenance requests, and arranging access for compliance visits. We're looking for someone with experience and knowledge of the legal processes of residential property lettings. You'll be confident in the use of various computer software packages, particularly Microsoft Office. This role provides an opportunity for independent problem solving and trying new approaches. We're looking for someone with an abundance of energy, who takes pride in delivering exceptional customer service with a diverse skill-set. Most importantly of all, you must enjoy a fast-paced, challenging environment and working with a wide range of people. You'll work in the office 5 days a week for the first 4-6 weeks and will then work flexibly between home and in the office 3 days per week. What you can expect from us Here at Clarion, we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefits scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Wednesday 8th May 2024 at midnight. Interviews will be held on Tuesday 21st May 2024. For further details on this vacancy, please click 'apply' or visit our website. Applicants must be able to travel as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
May 02, 2024
Full time
Salary: £29,090 - £31,345 per annumLocation: Hybrid/NorwichHours: 36 per week Contract Type: Permanent An exciting opportunity has arisen to join our Private Rent Team who manage the group's market, intermediate and NHS keyworker rented portfolios. Primary responsibilities: Managing all pre-tenancy and end of tenancy procedures including the processing of applications and applicant vetting, booking and tracking voids works and safety checks and other compliance certificates, booking of inventories and check-in and checkouts, tracking key movements and preparing tenancy agreement, sign-up paperwork, and the processing of tenancy deposits. Manage and administer all property marketing materials and campaigns, keeping these up to-date, monitoring and following up on leads to meet agreed take-up and response targets. Liaising with Estate Agents and the NHS. Ensure that void properties are ready to let with all relevant compliance certificates in place as soon as possible. To order all safety or ad hoc check and certification as required, receive certificates and accurately record information on the system and arrange related works if applicable. You'll also get involved in supporting the wider tenancy and property management with the primary objective of delivering an efficient service to customers, ensuring statutory compliance and meeting agreed financial and operational targets. Addition activities may include responding to tenant queries, complaints, processing maintenance requests, and arranging access for compliance visits. We're looking for someone with experience and knowledge of the legal processes of residential property lettings. You'll be confident in the use of various computer software packages, particularly Microsoft Office. This role provides an opportunity for independent problem solving and trying new approaches. We're looking for someone with an abundance of energy, who takes pride in delivering exceptional customer service with a diverse skill-set. Most importantly of all, you must enjoy a fast-paced, challenging environment and working with a wide range of people. You'll work in the office 5 days a week for the first 4-6 weeks and will then work flexibly between home and in the office 3 days per week. What you can expect from us Here at Clarion, we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefits scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Wednesday 8th May 2024 at midnight. Interviews will be held on Tuesday 21st May 2024. For further details on this vacancy, please click 'apply' or visit our website. Applicants must be able to travel as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Office assistant-Housing/ Front of House Permanent 27-28k Onsite Your new company Zebra Students has over 60 years of experience of providing accommodation to post graduate international students in the UK. Their flagship site at South Kensington has 37 flats housing individuals, couples and small families. They are a short walk from the tube and Imperial College.They are an ambitious organisation and see South Kensington site as an opportunity to provide a high-quality inner city living experience in one of the nicest parts of London, using their rental income to help fund the ongoing regeneration of the building, and to open wider growth opportunities. They are a not-for-profit organisation and use their surpluses to ensure they have a sustainable future and to support students internationally who may not otherwise be able to meet their academic potential. Your new role This is an exciting role for someone who cares passionately about providing the best possible experience for our students. You will be running our reception desk but also working with colleagues at Zebra, to ensure the building runs smoothly, whilst also helping with our general administration and applications along with data inputs.You will be the friendly face of Zebra to our students at South Kensington, and prospective international students, and run an efficient and high-quality operation.Duties This is a front facing/reception role To provide a friendly welcome and efficient customer service over the phone. Provide an in-person reception for guests and visitors to our office- front facing. Manage the Receptionist/Housing email inbox. You will place adverts for vacant accommodation, handle enquiries, conduct virtual & in-person viewings and on-board new students moving into Zebra. To answer residents' queries regarding bills, departure dates and other general enquiries day-to-day. Work with the Head of Resident Services dealing with all new tenancies, tenancy renewals & associated documentation and updating our accommodation database. To ensure the reception and entrance are always clean & tidy and oversee cleaning of common spaces. To liaise with our maintenance team about any issues within the building and to ensure that empty flats are prepared for new residents. To work with our Health and Safety Manager and ensure the building and our residents & staff are safe. You will liaise with accommodation teams at local partner universities. To issue contractor passes and keep accurate records on sign in sheets. To manage lost property and parcels. You will support the Zebra office team with general admin duties, relating to our South Kensington site but also our other buildings. This will involve helping keep our student database and finance systems up to date, including data entry. To work as part of our Zebra team and carry out other reasonable requests. Data inputting and looking after applications Requirements Organised, flexible and dedicated. Excellent customer service skills. A professional phone, email and personal communications manner with a passion for excellent service. Dependable, enthusiastic and an excellent team player. Competent with Microsoft Office and experienced with learning new systems. Data entry skills required. Previous Reception experience is preferred but not essential. Experience in Student Accommodation would be useful but not essential. A background working within housing is preferred but not essential. What you'll get in return Generous pension scheme Good annual leave packages that rise Annual salary increases and more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 02, 2024
Full time
Office assistant-Housing/ Front of House Permanent 27-28k Onsite Your new company Zebra Students has over 60 years of experience of providing accommodation to post graduate international students in the UK. Their flagship site at South Kensington has 37 flats housing individuals, couples and small families. They are a short walk from the tube and Imperial College.They are an ambitious organisation and see South Kensington site as an opportunity to provide a high-quality inner city living experience in one of the nicest parts of London, using their rental income to help fund the ongoing regeneration of the building, and to open wider growth opportunities. They are a not-for-profit organisation and use their surpluses to ensure they have a sustainable future and to support students internationally who may not otherwise be able to meet their academic potential. Your new role This is an exciting role for someone who cares passionately about providing the best possible experience for our students. You will be running our reception desk but also working with colleagues at Zebra, to ensure the building runs smoothly, whilst also helping with our general administration and applications along with data inputs.You will be the friendly face of Zebra to our students at South Kensington, and prospective international students, and run an efficient and high-quality operation.Duties This is a front facing/reception role To provide a friendly welcome and efficient customer service over the phone. Provide an in-person reception for guests and visitors to our office- front facing. Manage the Receptionist/Housing email inbox. You will place adverts for vacant accommodation, handle enquiries, conduct virtual & in-person viewings and on-board new students moving into Zebra. To answer residents' queries regarding bills, departure dates and other general enquiries day-to-day. Work with the Head of Resident Services dealing with all new tenancies, tenancy renewals & associated documentation and updating our accommodation database. To ensure the reception and entrance are always clean & tidy and oversee cleaning of common spaces. To liaise with our maintenance team about any issues within the building and to ensure that empty flats are prepared for new residents. To work with our Health and Safety Manager and ensure the building and our residents & staff are safe. You will liaise with accommodation teams at local partner universities. To issue contractor passes and keep accurate records on sign in sheets. To manage lost property and parcels. You will support the Zebra office team with general admin duties, relating to our South Kensington site but also our other buildings. This will involve helping keep our student database and finance systems up to date, including data entry. To work as part of our Zebra team and carry out other reasonable requests. Data inputting and looking after applications Requirements Organised, flexible and dedicated. Excellent customer service skills. A professional phone, email and personal communications manner with a passion for excellent service. Dependable, enthusiastic and an excellent team player. Competent with Microsoft Office and experienced with learning new systems. Data entry skills required. Previous Reception experience is preferred but not essential. Experience in Student Accommodation would be useful but not essential. A background working within housing is preferred but not essential. What you'll get in return Generous pension scheme Good annual leave packages that rise Annual salary increases and more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Office assistant-Housing Permanent 27-28k Onsite Your new company Zebra Students has over 60 years of experience of providing accommodation to post graduate international students in the UK. Their flagship site at South Kensington has 37 flats housing individuals, couples and small families. They are a short walk from the tube and Imperial College.They are an ambitious organisation and see South Kensington site as an opportunity to provide a high-quality inner city living experience in one of the nicest parts of London, using their rental income to help fund the ongoing regeneration of the building, and to open wider growth opportunities. They are a not-for-profit organisation and use their surpluses to ensure they have a sustainable future and to support students internationally who may not otherwise be able to meet their academic potential. Your new role This is an exciting role for someone who cares passionately about providing the best possible experience for our students. You will be running our reception desk but also working with colleagues at Zebra, to ensure the building runs smoothly, whilst also helping with our general administration and applications along with data inputs.You will be the friendly face of Zebra to our students at South Kensington, and prospective international students, and run an efficient and high-quality operation.Duties To provide a friendly welcome and efficient customer service over the phone. Provide an in-person reception for guests and visitors to our office- front facing. Manage the Receptionist/Housing email inbox. You will place adverts for vacant accommodation, handle enquiries, conduct virtual & in-person viewings and on-board new students moving into Zebra. To answer residents' queries regarding bills, departure dates and other general enquiries day-to-day. Work with the Head of Resident Services dealing with all new tenancies, tenancy renewals & associated documentation and updating our accommodation database. To ensure the reception and entrance are always clean & tidy and oversee cleaning of common spaces. To liaise with our maintenance team about any issues within the building and to ensure that empty flats are prepared for new residents. To work with our Health and Safety Manager and ensure the building and our residents & staff are safe. You will liaise with accommodation teams at local partner universities. To issue contractor passes and keep accurate records on sign in sheets. To manage lost property and parcels. You will support the Zebra office team with general admin duties, relating to our South Kensington site but also our other buildings. This will involve helping keep our student database and finance systems up to date, including data entry. To work as part of our Zebra team and carry out other reasonable requests. Data inputting and looking after applications Requirements Organised, flexible and dedicated. Excellent customer service skills. A professional phone, email and personal communications manner with a passion for excellent service. Dependable, enthusiastic and an excellent team player. Competent with Microsoft Office and experienced with learning new systems. Data entry skills required. Previous Reception experience is preferred but not essential. Experience in Student Accommodation would be useful but not essential. A background working within housing is preferred but not essential. What you'll get in return Generous pension scheme Good annual leave packages that rise Annual salary increases and more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Office assistant-Housing Permanent 27-28k Onsite Your new company Zebra Students has over 60 years of experience of providing accommodation to post graduate international students in the UK. Their flagship site at South Kensington has 37 flats housing individuals, couples and small families. They are a short walk from the tube and Imperial College.They are an ambitious organisation and see South Kensington site as an opportunity to provide a high-quality inner city living experience in one of the nicest parts of London, using their rental income to help fund the ongoing regeneration of the building, and to open wider growth opportunities. They are a not-for-profit organisation and use their surpluses to ensure they have a sustainable future and to support students internationally who may not otherwise be able to meet their academic potential. Your new role This is an exciting role for someone who cares passionately about providing the best possible experience for our students. You will be running our reception desk but also working with colleagues at Zebra, to ensure the building runs smoothly, whilst also helping with our general administration and applications along with data inputs.You will be the friendly face of Zebra to our students at South Kensington, and prospective international students, and run an efficient and high-quality operation.Duties To provide a friendly welcome and efficient customer service over the phone. Provide an in-person reception for guests and visitors to our office- front facing. Manage the Receptionist/Housing email inbox. You will place adverts for vacant accommodation, handle enquiries, conduct virtual & in-person viewings and on-board new students moving into Zebra. To answer residents' queries regarding bills, departure dates and other general enquiries day-to-day. Work with the Head of Resident Services dealing with all new tenancies, tenancy renewals & associated documentation and updating our accommodation database. To ensure the reception and entrance are always clean & tidy and oversee cleaning of common spaces. To liaise with our maintenance team about any issues within the building and to ensure that empty flats are prepared for new residents. To work with our Health and Safety Manager and ensure the building and our residents & staff are safe. You will liaise with accommodation teams at local partner universities. To issue contractor passes and keep accurate records on sign in sheets. To manage lost property and parcels. You will support the Zebra office team with general admin duties, relating to our South Kensington site but also our other buildings. This will involve helping keep our student database and finance systems up to date, including data entry. To work as part of our Zebra team and carry out other reasonable requests. Data inputting and looking after applications Requirements Organised, flexible and dedicated. Excellent customer service skills. A professional phone, email and personal communications manner with a passion for excellent service. Dependable, enthusiastic and an excellent team player. Competent with Microsoft Office and experienced with learning new systems. Data entry skills required. Previous Reception experience is preferred but not essential. Experience in Student Accommodation would be useful but not essential. A background working within housing is preferred but not essential. What you'll get in return Generous pension scheme Good annual leave packages that rise Annual salary increases and more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary: 29,090 - 31,345 per annum Location: Hybrid/Norwich Hours: 36 per week Contract Type: Permanent An exciting opportunity has arisen to join our Private Rent Team who manage the group's market, intermediate and NHS keyworker rented portfolios. Primary responsibilities: Managing all pre-tenancy and end of tenancy procedures including the processing of applications and applicant vetting, booking and tracking voids works and safety checks and other compliance certificates, booking of inventories and check-in and checkouts, tracking key movements and preparing tenancy agreement, sign-up paperwork, and the processing of tenancy deposits. Manage and administer all property marketing materials and campaigns, keeping these up to-date, monitoring and following up on leads to meet agreed take-up and response targets. Liaising with Estate Agents and the NHS. Ensure that void properties are ready to let with all relevant compliance certificates in place as soon as possible. To order all safety or ad hoc check and certification as required, receive certificates and accurately record information on the system and arrange related works if applicable. You'll also get involved in supporting the wider tenancy and property management with the primary objective of delivering an efficient service to customers, ensuring statutory compliance and meeting agreed financial and operational targets. Addition activities may include responding to tenant queries, complaints, processing maintenance requests, and arranging access for compliance visits. We're looking for someone with experience and knowledge of the legal processes of residential property lettings. You'll be confident in the use of various computer software packages, particularly Microsoft Office. This role provides an opportunity for independent problem solving and trying new approaches. We're looking for someone with an abundance of energy, who takes pride in delivering exceptional customer service with a diverse skill-set. Most importantly of all, you must enjoy a fast-paced, challenging environment and working with a wide range of people. You'll work in the office 5 days a week for the first 4-6 weeks and will then work flexibly between home and in the office 3 days per week. What you can expect from us Here at Clarion, we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefits scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Wednesday 8th May 2024 at midnight. Interviews will be held on Tuesday 21st May 2024. For further details on this vacancy, please click 'apply' or visit our website. Applicants must be able to travel as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
May 01, 2024
Full time
Salary: 29,090 - 31,345 per annum Location: Hybrid/Norwich Hours: 36 per week Contract Type: Permanent An exciting opportunity has arisen to join our Private Rent Team who manage the group's market, intermediate and NHS keyworker rented portfolios. Primary responsibilities: Managing all pre-tenancy and end of tenancy procedures including the processing of applications and applicant vetting, booking and tracking voids works and safety checks and other compliance certificates, booking of inventories and check-in and checkouts, tracking key movements and preparing tenancy agreement, sign-up paperwork, and the processing of tenancy deposits. Manage and administer all property marketing materials and campaigns, keeping these up to-date, monitoring and following up on leads to meet agreed take-up and response targets. Liaising with Estate Agents and the NHS. Ensure that void properties are ready to let with all relevant compliance certificates in place as soon as possible. To order all safety or ad hoc check and certification as required, receive certificates and accurately record information on the system and arrange related works if applicable. You'll also get involved in supporting the wider tenancy and property management with the primary objective of delivering an efficient service to customers, ensuring statutory compliance and meeting agreed financial and operational targets. Addition activities may include responding to tenant queries, complaints, processing maintenance requests, and arranging access for compliance visits. We're looking for someone with experience and knowledge of the legal processes of residential property lettings. You'll be confident in the use of various computer software packages, particularly Microsoft Office. This role provides an opportunity for independent problem solving and trying new approaches. We're looking for someone with an abundance of energy, who takes pride in delivering exceptional customer service with a diverse skill-set. Most importantly of all, you must enjoy a fast-paced, challenging environment and working with a wide range of people. You'll work in the office 5 days a week for the first 4-6 weeks and will then work flexibly between home and in the office 3 days per week. What you can expect from us Here at Clarion, we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefits scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Wednesday 8th May 2024 at midnight. Interviews will be held on Tuesday 21st May 2024. For further details on this vacancy, please click 'apply' or visit our website. Applicants must be able to travel as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Neighbourhood Housing Officer An exceptional opportunity has arisen to join one of North West s leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Silver Award members of Investors in People . Location: Liverpool, Sefton, Wirral Salary: £33,986 Per Annum Neighbourhood Housing Officer Main Duties: Customers Be the key contact for customers, making Prima visible within our neighbourhoods. Respond to customer enquiries where a face-to-face visit is needed. Undertake support activities to customers so they can sustain their tenancies and ensure properties are kept in good condition, liaising with others when referrals or intervention are needed. Ensure all customer contacts are recorded and dealt with, customers views are listened to and resident involvement is encouraged, using this insight make recommendations for improvement. Tenancy Deliver a comprehensive housing management service. Let our homes to minimise rent loss and re-let costs and improve neighbourhood sustainability. Working with tenants to provide tenancy support and enable them to sustain their tenancies. Contribute to maintaining and improving the appearance of our neighbourhoods, carrying out enforcement actions where needed. Respond to and deal with reports of nuisance and ASB, to prevent escalation and ensure appropriate resolutions. Monitoring Service Charge contractor performance, including: , consulting with residents ,dealing with poor performance and assisting with the tendering process. Support other colleagues delivering customer facing services such as Income Officers, Customer Services Assistants, Surveyors, Scheme Managers and Cleaners as needed. Neighbourhoods Develop local neighbourhood knowledge to inform the development of Neighbourhood Plans, which respond to the opportunities and challenges in our neighbourhoods. Deliver Neighbourhood Plans and neighbourhood management actions, monitoring the impact of our work. Build local effective partnerships to improve services, training and work opportunities for tenants and identify development or service opportunities for Prima. Collaborate with compliance colleagues to manage any risks within the neighbourhood, to deliver safe and sustainable homes and neighbourhoods. Collaborate with the Community Cohesion Officer on projects relating to the neighbourhood To undertake any other duties to achieve personal, team and organisational objectives. Neighbourhood Housing Officer Person Requirements: Experience working in a Housing Officer role or experience of delivering housing management services in a registered provider (RP), not for profit or public-sector organisation. Good working knowledge of processes relating to different housing tenure types. Good knowledge of housing regulations/ law and associated practices. Experience of delivering face to face customer service with the ability to have honest conversations with customers. Experience of developing partnership working with support agencies, local authorities and community groups. Good understanding of the social, economic and political context in the neighbourhoods in which we operate. Good understanding of welfare reform. Experience of using ICT systems - , Customer Relationship Management systems and Microsoft office software. Educated to GCSE level or equivalent Relevant professional qualification or recognised degree is desirable Full driving licence and use of a car for work is essential Mobile working required Occasional working outside usual office hours To provide out of hours emergency support for the where required Undertake Health and safety and compliance duties as required Skills & Competencies for the role: Organised Analytical problem solving Adaptable Customer Focus Communication Relationship building Influencing Positive attitude to customers. Demonstrates drive and resilience. Self-starting and self-motivated. Does what it takes to get the right outcome. Confident Curious Supportive Neighbourhood Housing Officer Benefits- why work for us? Healthcare scheme Salary sacrifice scheme for qualifying staff Pension scheme 24 days annual leave plus bank holidays and 4 Concessionary Days over the Christmas period. 35-hour week Monday-Friday Fully flexible working arrangements hybrid working from the office and from home Free parking on site at Prima s two offices We strive to be an equal opportunities employer that values diversity and strives to achieve dignity at work. Whoever you are, you will be valued and respected . Prima Group is signed up to the Disability Confident Scheme and the Caring Business Charter. As such, we guarantee to interview all disabled applicants and those care experienced young people , who meet the minimum criteria for the vacancy. Please specify if you wish to considered under this scheme. If you wish to apply in a different format, I.e. a video, please visit our website to see how Work For Us Prima Group or (url removed)/work-for-us If you to be at the forefront of shaping Prima Group s ambitions, then we would love to hear from you. Please visit our website for more information about Prima Group.
May 01, 2024
Full time
Neighbourhood Housing Officer An exceptional opportunity has arisen to join one of North West s leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Silver Award members of Investors in People . Location: Liverpool, Sefton, Wirral Salary: £33,986 Per Annum Neighbourhood Housing Officer Main Duties: Customers Be the key contact for customers, making Prima visible within our neighbourhoods. Respond to customer enquiries where a face-to-face visit is needed. Undertake support activities to customers so they can sustain their tenancies and ensure properties are kept in good condition, liaising with others when referrals or intervention are needed. Ensure all customer contacts are recorded and dealt with, customers views are listened to and resident involvement is encouraged, using this insight make recommendations for improvement. Tenancy Deliver a comprehensive housing management service. Let our homes to minimise rent loss and re-let costs and improve neighbourhood sustainability. Working with tenants to provide tenancy support and enable them to sustain their tenancies. Contribute to maintaining and improving the appearance of our neighbourhoods, carrying out enforcement actions where needed. Respond to and deal with reports of nuisance and ASB, to prevent escalation and ensure appropriate resolutions. Monitoring Service Charge contractor performance, including: , consulting with residents ,dealing with poor performance and assisting with the tendering process. Support other colleagues delivering customer facing services such as Income Officers, Customer Services Assistants, Surveyors, Scheme Managers and Cleaners as needed. Neighbourhoods Develop local neighbourhood knowledge to inform the development of Neighbourhood Plans, which respond to the opportunities and challenges in our neighbourhoods. Deliver Neighbourhood Plans and neighbourhood management actions, monitoring the impact of our work. Build local effective partnerships to improve services, training and work opportunities for tenants and identify development or service opportunities for Prima. Collaborate with compliance colleagues to manage any risks within the neighbourhood, to deliver safe and sustainable homes and neighbourhoods. Collaborate with the Community Cohesion Officer on projects relating to the neighbourhood To undertake any other duties to achieve personal, team and organisational objectives. Neighbourhood Housing Officer Person Requirements: Experience working in a Housing Officer role or experience of delivering housing management services in a registered provider (RP), not for profit or public-sector organisation. Good working knowledge of processes relating to different housing tenure types. Good knowledge of housing regulations/ law and associated practices. Experience of delivering face to face customer service with the ability to have honest conversations with customers. Experience of developing partnership working with support agencies, local authorities and community groups. Good understanding of the social, economic and political context in the neighbourhoods in which we operate. Good understanding of welfare reform. Experience of using ICT systems - , Customer Relationship Management systems and Microsoft office software. Educated to GCSE level or equivalent Relevant professional qualification or recognised degree is desirable Full driving licence and use of a car for work is essential Mobile working required Occasional working outside usual office hours To provide out of hours emergency support for the where required Undertake Health and safety and compliance duties as required Skills & Competencies for the role: Organised Analytical problem solving Adaptable Customer Focus Communication Relationship building Influencing Positive attitude to customers. Demonstrates drive and resilience. Self-starting and self-motivated. Does what it takes to get the right outcome. Confident Curious Supportive Neighbourhood Housing Officer Benefits- why work for us? Healthcare scheme Salary sacrifice scheme for qualifying staff Pension scheme 24 days annual leave plus bank holidays and 4 Concessionary Days over the Christmas period. 35-hour week Monday-Friday Fully flexible working arrangements hybrid working from the office and from home Free parking on site at Prima s two offices We strive to be an equal opportunities employer that values diversity and strives to achieve dignity at work. Whoever you are, you will be valued and respected . Prima Group is signed up to the Disability Confident Scheme and the Caring Business Charter. As such, we guarantee to interview all disabled applicants and those care experienced young people , who meet the minimum criteria for the vacancy. Please specify if you wish to considered under this scheme. If you wish to apply in a different format, I.e. a video, please visit our website to see how Work For Us Prima Group or (url removed)/work-for-us If you to be at the forefront of shaping Prima Group s ambitions, then we would love to hear from you. Please visit our website for more information about Prima Group.
Role Overview An opening has arisen for a Food & Farming Assistant to support a dynamic, exciting and busy Food & Farming Management and Consultancy team. The team provides core management and consultancy services in the rural, agricultural sectors across Southern England. With a unique and varied workload, the role requires someone with an interest in agriculture, is proactive and who wishes to make a difference to the team. This would suit someone who is able to work at a fast, accurate pace and is also able to provide an effective support role. Key Responsibilities Provide day to day administrative support to the team in managing our Food & Farming management client portfolios. Maintain management database with contract farming agreements and compliance data Creating and maintaining electronic files and records in Dynamics CRM Arranging diary invitations and facilitating meeting arrangements General administration, management meeting preparation and following up meeting actions Complete, circulate and track documents, licence agreements, tenancy agreements, contract farming agreements and environmental schemes Work alongside other administrators within a busy office The Food & Farming assistant would also work within the wider Admin team to ensure that full support is given to all departments within the office. As such, general admin duties may be included within the role. Key Skills Excellent IT skills using MS Office package, especially Excel and Word Good communication, organisation and interpersonal skills Working within a team but able to take responsibility and undertake work on own initiative Strong attention to detail and able to work to deadlines and prioritise tasks Agricultural management experience (desirable but not essential) Subsidy knowledge and experience (desirable but not essential) Team Overview The Food & Farming team in Winchester is a fast paced department made up of 2 Directors, 1 Associate Director, 2 Associates, 1 Graduate and part time admin support within a multi-disciplined office of 40 staff. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
May 01, 2024
Full time
Role Overview An opening has arisen for a Food & Farming Assistant to support a dynamic, exciting and busy Food & Farming Management and Consultancy team. The team provides core management and consultancy services in the rural, agricultural sectors across Southern England. With a unique and varied workload, the role requires someone with an interest in agriculture, is proactive and who wishes to make a difference to the team. This would suit someone who is able to work at a fast, accurate pace and is also able to provide an effective support role. Key Responsibilities Provide day to day administrative support to the team in managing our Food & Farming management client portfolios. Maintain management database with contract farming agreements and compliance data Creating and maintaining electronic files and records in Dynamics CRM Arranging diary invitations and facilitating meeting arrangements General administration, management meeting preparation and following up meeting actions Complete, circulate and track documents, licence agreements, tenancy agreements, contract farming agreements and environmental schemes Work alongside other administrators within a busy office The Food & Farming assistant would also work within the wider Admin team to ensure that full support is given to all departments within the office. As such, general admin duties may be included within the role. Key Skills Excellent IT skills using MS Office package, especially Excel and Word Good communication, organisation and interpersonal skills Working within a team but able to take responsibility and undertake work on own initiative Strong attention to detail and able to work to deadlines and prioritise tasks Agricultural management experience (desirable but not essential) Subsidy knowledge and experience (desirable but not essential) Team Overview The Food & Farming team in Winchester is a fast paced department made up of 2 Directors, 1 Associate Director, 2 Associates, 1 Graduate and part time admin support within a multi-disciplined office of 40 staff. Find out more about Savills offer Recruitment agencies Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
Purpose of the Role To provide on site lettings and property management services to exciting build to rent residential schemes in the Thames Valley - The Cavalry has a total of 220 apartments across the two schemes. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is always provided to residents, engage with residents to create a sense of community within the development. Key Responsibilities Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time Coach, train, develop and engage site team members Reporting building issues to the relevant member of the team Clear communication of important information, ensuring appropriate channels are used Responding to rental enquiries, booking in and conducting viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Processing offers and completing all tenancy documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Creating a community feel through communication, events and innovations To act as first point of call next to the RSM for residents to report maintenance issues or other requests Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns To support the RSM to ensure H&S statutory requirements are meet across the development In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Strong financial management skills Working Hours - 40 Hours per week - 5 days over 7 Salary - £32,000+ up to 10% discretionary bonus Please see our Benefits Booklet for more information.
May 01, 2024
Full time
Purpose of the Role To provide on site lettings and property management services to exciting build to rent residential schemes in the Thames Valley - The Cavalry has a total of 220 apartments across the two schemes. To be the first point of contact from enquiry stage, viewing the property through to resident move in. To ensure a high level of customer service is always provided to residents, engage with residents to create a sense of community within the development. Key Responsibilities Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all time Coach, train, develop and engage site team members Reporting building issues to the relevant member of the team Clear communication of important information, ensuring appropriate channels are used Responding to rental enquiries, booking in and conducting viewings and agreeing offers Completing all applicant vetting in line with Savills procedures Processing offers and completing all tenancy documentation Provide first class customer service to residents Organising and running tenant services via third parties and in house Ensuring up to date resident communication via various channels including social media Creating a community feel through communication, events and innovations To act as first point of call next to the RSM for residents to report maintenance issues or other requests Co-ordinating all contractor appointments and defect warranty repairs, logging issues in order that required service levels are attained Carrying out regular inspections of communal areas and apartments Organising minor works between tenancies to maintain first class presentation of apartments Completing check in and check out reports; determining deposit returns To support the RSM to ensure H&S statutory requirements are meet across the development In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time Skills, Knowledge and Experience Strong customer service ethic / background Positive, can do attitude Common sense approach Ability to think on their feet and make considered decisions Outgoing, warm and friendly personality Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate and Social media savvy Strong financial management skills Working Hours - 40 Hours per week - 5 days over 7 Salary - £32,000+ up to 10% discretionary bonus Please see our Benefits Booklet for more information.
Do you have experience in working with vulnerable people with complex needs in a Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts' most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of West Oxfordshire District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation. About the role You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation. The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B's) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from Temporary Accommodation as soon as possible. Create bespoke 'Tenancy Ready' plans for each client and ensure that they have access to the appropriate support and resources to achieve this. You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation. Assist with the daily running of the homeless hostel's, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to. For more information about this role please see the Job Description/Person Specification. Internally the role will be called 'Temporary Accommodation Officer'. This is a new role which will cover West Oxfordshire. Within the District, there are plenty of places to see and visit whether you love hiking or cycling. With our agile working ethos: you will be spoilt for choice. West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling collections, planning, housing, leisure, community safety and environmental health. You will need GCSEs (5 A-Cs or equivalent, including Maths and English) Experience of working in a Housing, Supported Housing or Homelessness focused service Experience of working with vulnerable people and people with complex needs Special Conditions Full UK Driving License - Ability to travel/ access to a vehicle for work purposes BPSS Check You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work - we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars Access to digital financial advice (covering your pension scheme, mortgages and other finances) Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
May 01, 2024
Full time
Do you have experience in working with vulnerable people with complex needs in a Hostel or Supported Accommodation environment? We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts' most vulnerable adults to move on from temporary accommodation. You will be managing all temporary and emergency accommodation placements on behalf of West Oxfordshire District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation. About the role You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation. The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B's) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from Temporary Accommodation as soon as possible. Create bespoke 'Tenancy Ready' plans for each client and ensure that they have access to the appropriate support and resources to achieve this. You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation. Assist with the daily running of the homeless hostel's, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to. For more information about this role please see the Job Description/Person Specification. Internally the role will be called 'Temporary Accommodation Officer'. This is a new role which will cover West Oxfordshire. Within the District, there are plenty of places to see and visit whether you love hiking or cycling. With our agile working ethos: you will be spoilt for choice. West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling collections, planning, housing, leisure, community safety and environmental health. You will need GCSEs (5 A-Cs or equivalent, including Maths and English) Experience of working in a Housing, Supported Housing or Homelessness focused service Experience of working with vulnerable people and people with complex needs Special Conditions Full UK Driving License - Ability to travel/ access to a vehicle for work purposes BPSS Check You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is a unique place to work - we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs. What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars Access to digital financial advice (covering your pension scheme, mortgages and other finances) Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd Your application will not be considered if you have not provided a supporting statement, in addition to your CV. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing but now, we do so much more. We take our roles in our customers lives seriously, putting them first in everything we do. And as part of that weve grown to provide wider services to truly support the communities in which we work. In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider. Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, youll get: Generous holiday entitlement At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsmans enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! Youll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. Youre happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and were happy to discuss flexible working options with the successful candidate REF- JBRP1_UKTJ
Apr 30, 2024
Full time
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing but now, we do so much more. We take our roles in our customers lives seriously, putting them first in everything we do. And as part of that weve grown to provide wider services to truly support the communities in which we work. In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider. Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, youll get: Generous holiday entitlement At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsmans enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! Youll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. Youre happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and were happy to discuss flexible working options with the successful candidate REF- JBRP1_UKTJ
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer's lives seriously, putting them first in everything we do. And as part of that we've grown to provide wider services to truly support the communities in which we work.In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe - with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, you'll get: Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsman's enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! You'll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. You're happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
Apr 28, 2024
Full time
Senior Legal and Governance Officer Who are Acis Group? We began as a social landlord providing homes in West Lindsey. Now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber. Our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing - but now, we do so much more. We take our roles in our customer's lives seriously, putting them first in everything we do. And as part of that we've grown to provide wider services to truly support the communities in which we work.In addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe - with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.Your role is all about providing a legal and governance service for Acis by working closely with our colleagues. Being part of the Acis team, you'll get: Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays Enhanced pension contributions up to 10% The opportunity to undertake professional training, funded by us. Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Enhanced sick pay scheme Enhanced maternity and paternity scheme to support you and your family Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit As a Senior Legal and Governance Officer, a typical day might include: Providing advice to our colleagues, and taking the lead on a number of routine ASB, tenancy management and any more complex rent arrears cases Leading on, and working closely with our colleagues on routine disrepair claims that have been issued against us, ensuring that we protect the Acis Group at all times Advising on and liaising with our colleagues as the lead for routine sundry debtor claims Providing support and collating our evidence, where necessary, for our insurers together with advising and assisting our colleagues with potential insurance claims that are, or might be made against us Providing legal advice and guidance to our colleagues as and when required on a variety of legal matters Providing advice, support and guidance to our Legal and Governance Officer on matters relative to their role, for example on Right to Buy/Acquire, Shared Ownership resales and staircasing, Boundary enquiries and land purchase requests Providing advice, support and guidance to our Legal and Governance Assistant on matters relative to their role Taking the lead with the legal aspect of our commercial portfolio, providing advice and guidance as necessary on things such as lease clauses, renewals and breaches Reviewing contract agreements prior to signing, or bidding, to ensure that the Acis Group can comply with the terms, or to negotiate terms as necessary, advising our colleagues on the terms and consequences as set out in the agreement Assisting with providing comprehensive responses to the Housing Ombudsman's enquiries Helping the team with getting Subject Access Requests responded to within the deadline Assisting the Head of Legal and Governance as required The must haves: A relevant legal qualification, or a great level of experience A great standard of education, with at least 5 GCSEs at grades A-C (or equivalent) with one being English. The ability to find solutions in creative ways to a wide range of issues is one of your strengths Experience of working in the social housing sector Useful experience in a number of legal areas such as civil litigation, ASB possession proceedings, relevant court experience, disrepair, commercial property, and/or contract review for example The ability to prioritise your workload effectively, despite ever changing deadlines and goals A great eye for detail! You'll be adept at change and knowing how to bring your colleagues along for the experience Fabulous communication skills. You're happiest when you are working within a team environment as we all support each other but equally you will be able to work on your own without supervision. You must know how to keep the information that you hear from working in your role confidential. What will make you stand out from the crowd: You are either a Fellow of the Chartered Institute of Legal Executives or a Solicitor with significant relevant experience As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidateREF-
4Recruitment Services are seeking an Outreach Housing Assistant. The client offers supported housing to those who are single, homeless or at risk of homelessness. Residents may have complex support needs, such as substance abuse, mental health issues or offending behaviour. The clients goal is to create greater independence and success in employment, education or training. The role involves support the support workers as well as admin and reception cover. The candidate will be required to Monday - Friday 10am - 6pm Ideal candidate will drive with the use of a car for business purposes but not essential. IT skill are essential as we use a variety of computer based case management systems. DUTIES AND RESPONSIBILITIES INCLUDE: Act as an initial point of reference on the phone, or in a reception area as required. Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges. Carry out day to day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld. Have an awareness of the clients support needs, working, under direction, supporting clients to help them achieve their agreed outcomes. Contribute to the formulation and delivery of person centred support plans. Assisting clients with day-to-day support and tenancy issues. Using IT systems appropriately including adding updates to the Support Database. Advises management promptly of any signs of problems or concerns about a client. Recognises signs of distress in clients and identifies ways to reduce this. To correspond and liaise as necessary with external agencies on behalf of clients. Report repairs and maintenance needs behalf of the client following agreed procedures. Work in line with, monitor and report any discrepancies in health and safety standards within schemes. Address and report any issues of anti-social behaviour to a senior staff member. Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination. Promote and encourage a high level of client involvement, consultation and communication. To clean and prepare rooms as appropriate. ESSENTIAL REQUIREMENTS: Experience of working with vulnerable client groups. Experience of housing management and/or social care environment. Ability to resolve the conflict, complaint and being proactive. Computer skills upper intermediate is necessary. Spreadsheets, PowerPoint, Access, Microsoft word are essential The role will need more than admin skills as role holder will have daily contact with residents that have complex needs Good communications skills are highly required. Enhanced DBS Check What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on or email .
Apr 28, 2024
Full time
4Recruitment Services are seeking an Outreach Housing Assistant. The client offers supported housing to those who are single, homeless or at risk of homelessness. Residents may have complex support needs, such as substance abuse, mental health issues or offending behaviour. The clients goal is to create greater independence and success in employment, education or training. The role involves support the support workers as well as admin and reception cover. The candidate will be required to Monday - Friday 10am - 6pm Ideal candidate will drive with the use of a car for business purposes but not essential. IT skill are essential as we use a variety of computer based case management systems. DUTIES AND RESPONSIBILITIES INCLUDE: Act as an initial point of reference on the phone, or in a reception area as required. Assist in the provision of a comprehensive housing management and support service, including working with tenancy agreements and collecting rents and charges. Carry out day to day office administrative functions to ensure that all records and files are maintained and held securely and that the confidentiality of information is upheld. Have an awareness of the clients support needs, working, under direction, supporting clients to help them achieve their agreed outcomes. Contribute to the formulation and delivery of person centred support plans. Assisting clients with day-to-day support and tenancy issues. Using IT systems appropriately including adding updates to the Support Database. Advises management promptly of any signs of problems or concerns about a client. Recognises signs of distress in clients and identifies ways to reduce this. To correspond and liaise as necessary with external agencies on behalf of clients. Report repairs and maintenance needs behalf of the client following agreed procedures. Work in line with, monitor and report any discrepancies in health and safety standards within schemes. Address and report any issues of anti-social behaviour to a senior staff member. Ensure culture and diversity issues for the clients are considered at all times, and report any forms of discrimination. Promote and encourage a high level of client involvement, consultation and communication. To clean and prepare rooms as appropriate. ESSENTIAL REQUIREMENTS: Experience of working with vulnerable client groups. Experience of housing management and/or social care environment. Ability to resolve the conflict, complaint and being proactive. Computer skills upper intermediate is necessary. Spreadsheets, PowerPoint, Access, Microsoft word are essential The role will need more than admin skills as role holder will have daily contact with residents that have complex needs Good communications skills are highly required. Enhanced DBS Check What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies , please contact our Team on or email .
Overview of Responsibilities Who are we looking for? The UKAEA's Commercial Property Group (CPG) is responsible for the management of the commercial portfolio at Culham Science Centre and is looking for a confident and enthusiastic full time Assistant Property Manager to join our team. In this exciting new permanent role, you will support all aspects of tenant, lease and facilities management within the commercial portfolio, providing an excellent customer service to our clients. The role is varied and will cover a wide breadth of lease, building and facilities management. It will include plenty of interaction with tenant companies to understand the work and projects they do. As the Assistant Propert Manager you will also get the experience of dealing with other interesting topics such as Culham Science Centre's Land Registry Title and UKAEA's historical ownership of houses and estates. To be successful as the Assistant Property Manager you will be highly organised, with good written and verbal communication skills, have the ability to produce accurate reports, statistics and financial information. You be will responsible for: Negotiating and managing your own portfolio of leases from liaising with prospective clients to ensuring dilapidation works have been carried out as defined; instructing solicitors as required Assisting and providing information to assist with the Annual Valuation exercise and any Business Rates discussions Providing up-to-date information in regard to UKAEA's property holdings and tenancy agreements for both internal and Government Departments Identifying, defining and managing ad hoc projects which will include preparing dilapidations schedules where necessary Documenting Health and Safety building inspections and resolving any non-conformances through to completion Resolving any issues relating to UKAEA's land holding at Culham Science Centre, including CSC's Title, legal rights, easements, issues affecting or emanating from neighbouring landowners or issues concerning UKAEA's historical ownership of houses and estates across the UK
Sep 24, 2022
Full time
Overview of Responsibilities Who are we looking for? The UKAEA's Commercial Property Group (CPG) is responsible for the management of the commercial portfolio at Culham Science Centre and is looking for a confident and enthusiastic full time Assistant Property Manager to join our team. In this exciting new permanent role, you will support all aspects of tenant, lease and facilities management within the commercial portfolio, providing an excellent customer service to our clients. The role is varied and will cover a wide breadth of lease, building and facilities management. It will include plenty of interaction with tenant companies to understand the work and projects they do. As the Assistant Propert Manager you will also get the experience of dealing with other interesting topics such as Culham Science Centre's Land Registry Title and UKAEA's historical ownership of houses and estates. To be successful as the Assistant Property Manager you will be highly organised, with good written and verbal communication skills, have the ability to produce accurate reports, statistics and financial information. You be will responsible for: Negotiating and managing your own portfolio of leases from liaising with prospective clients to ensuring dilapidation works have been carried out as defined; instructing solicitors as required Assisting and providing information to assist with the Annual Valuation exercise and any Business Rates discussions Providing up-to-date information in regard to UKAEA's property holdings and tenancy agreements for both internal and Government Departments Identifying, defining and managing ad hoc projects which will include preparing dilapidations schedules where necessary Documenting Health and Safety building inspections and resolving any non-conformances through to completion Resolving any issues relating to UKAEA's land holding at Culham Science Centre, including CSC's Title, legal rights, easements, issues affecting or emanating from neighbouring landowners or issues concerning UKAEA's historical ownership of houses and estates across the UK
Our Client is looking to hire a Real Estate - Paralegal / Assistant Paralegal. They are looking for a dedicated Assistant Paralegal or Paralegal to join their Legal Services Unit team in Glasgow or Edinburgh. This role will be focussed on supporting their thriving Real Estate team. About Them They are a Future Facing firm. With 79 offices in 45 countries and 5,000+ lawyers worldwide, they combine deep sector understanding with a global overview, giving them the ability not only to see what's coming, but to shape it. They are well equipped to help their clients face the future with confidence. They are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. Their bold approach to a changing future ensures that they nurture their employees and recruit top talent. About the Role They are seeking an Assistant Paralegal or an experienced Real Estate Paralegal to join their Legal Services Unit. ?The role is to support the Scottish Real Estate team at them who advise on property investment and development, landlord and tenant work, and purchases and sales, together with planning and disputes. Their clients include large development companies, banks, pension funds, private investors, and retail funds.? Assistant Paralegal responsibilities will include: Set up and management of data rooms. Checking and inventorying deeds. Submitting and tracking searches. Land Register of Scotland applications. Assisting with file opening procedures including preparing the first draft of the retainer letter and ensuring compliance with money laundering regulations. Assistance with completion and post-completion registrations, forms, filing and client signing / reporting requirements. Paralegal Responsibilities will include: Managing a busy caseload of transactions, for example dealing with short term leases, licences to occupy, consents to assignation, licences for works, surrenders, deeds of variation and rent reviews. Managing straightforward sales and supporting larger / complex / portfolio purchases and sales, including the routine project management, title and tenancy diligence and preparation for completion. Carrying out title and/or occupational lease review exercises. Assisting with file opening procedures including preparing first draft of retainer letter and ensuring compliance with money laundering regulations. Set up and management of data rooms. Assistance with completion and post-completion registrations, forms, filing, and client signing / reporting requirements. About You They are looking for an enthusiastic individual with a strong academic background. You will have a keen eye for detail with the ability to use your initiative whilst working on multiple tasks. You will have excellent organisational and time management skills and the ability to prioritise conflicting deadlines. Exceptional communication skills are necessary, as is the ability to work well in a team.Either a degree in law or a paralegal qualification / previous Real Estate paralegal experience is required.To be considered for the experienced Real Estate Paralegal role, you will also have experience of working as a Paralegal within a Real Estate legal environment. Equal Opportunities A next-generation mindset is woven into all they do. They're diverse, supportive and inclusive, embracing their corporate social responsibility and creating a culture of sustainability in which every one of their people, whatever their background, can maximise their potential and thrive. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding their competitive range of benefits please visit their Rewards & Benefits page on their website . Please note that they have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
Sep 19, 2022
Full time
Our Client is looking to hire a Real Estate - Paralegal / Assistant Paralegal. They are looking for a dedicated Assistant Paralegal or Paralegal to join their Legal Services Unit team in Glasgow or Edinburgh. This role will be focussed on supporting their thriving Real Estate team. About Them They are a Future Facing firm. With 79 offices in 45 countries and 5,000+ lawyers worldwide, they combine deep sector understanding with a global overview, giving them the ability not only to see what's coming, but to shape it. They are well equipped to help their clients face the future with confidence. They are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. Their bold approach to a changing future ensures that they nurture their employees and recruit top talent. About the Role They are seeking an Assistant Paralegal or an experienced Real Estate Paralegal to join their Legal Services Unit. ?The role is to support the Scottish Real Estate team at them who advise on property investment and development, landlord and tenant work, and purchases and sales, together with planning and disputes. Their clients include large development companies, banks, pension funds, private investors, and retail funds.? Assistant Paralegal responsibilities will include: Set up and management of data rooms. Checking and inventorying deeds. Submitting and tracking searches. Land Register of Scotland applications. Assisting with file opening procedures including preparing the first draft of the retainer letter and ensuring compliance with money laundering regulations. Assistance with completion and post-completion registrations, forms, filing and client signing / reporting requirements. Paralegal Responsibilities will include: Managing a busy caseload of transactions, for example dealing with short term leases, licences to occupy, consents to assignation, licences for works, surrenders, deeds of variation and rent reviews. Managing straightforward sales and supporting larger / complex / portfolio purchases and sales, including the routine project management, title and tenancy diligence and preparation for completion. Carrying out title and/or occupational lease review exercises. Assisting with file opening procedures including preparing first draft of retainer letter and ensuring compliance with money laundering regulations. Set up and management of data rooms. Assistance with completion and post-completion registrations, forms, filing, and client signing / reporting requirements. About You They are looking for an enthusiastic individual with a strong academic background. You will have a keen eye for detail with the ability to use your initiative whilst working on multiple tasks. You will have excellent organisational and time management skills and the ability to prioritise conflicting deadlines. Exceptional communication skills are necessary, as is the ability to work well in a team.Either a degree in law or a paralegal qualification / previous Real Estate paralegal experience is required.To be considered for the experienced Real Estate Paralegal role, you will also have experience of working as a Paralegal within a Real Estate legal environment. Equal Opportunities A next-generation mindset is woven into all they do. They're diverse, supportive and inclusive, embracing their corporate social responsibility and creating a culture of sustainability in which every one of their people, whatever their background, can maximise their potential and thrive. Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding their competitive range of benefits please visit their Rewards & Benefits page on their website . Please note that they have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.
Would you like to lead and truly inspire teams to deliver exceptional housing services to transform the lives and experience of thousands of customers? The Assistant Director of Housing Services is an integral role for One Housing. As a member of the senior leadership team this unique and varied position will present you with the opportunity to drive a Customer First approach through the delivery of all tenancy and leasehold management and income services. Sitting within the Customer Operations department you, will drive the relationship between housing services and customers; employing your accomplished leadership skills to transform the customer journey across all tenures. Adept in Housing Sector knowledge, you will inspire teams responsible for income collection and rent and service charge setting, tenancy and leasehold management, and service transformation. With a track record of driving performance and proficient knowledge of housing legislative requirements, you will enable your teams to really enhance our housing management offer, making service transformation real for customers. One Housing is a g15 Housing Association, with 17,000 high quality homes across London and the South East. The organisation is proud to work hard to make a positive difference to residents' lives by promoting aspiration, independence, and well-being through a range of training and support services. Significant housing management service delivery experience gained in the social housing sector Leadership and management experience of senior managers to achieve high performing and engaged teamsAbility to demonstrate and lead a Customer First approachExtensive experience in tenancy management and leasehold management, including an understanding of managing blocks in mixed tenure environmentWorking knowledge of the legal aspects of leasehold, landlord and tenancy legislation and regulation Experience of income management and rent and service charge setting and the ability to drive forward performance improvement Good IT skills to optimise work, communications and working in an agile way. Ability to build effective links with all relevant stakeholders both within One Housing and externallyThis role requires a talented and passionate leader who can demonstrate the following: One Housing is not only a thriving, successful Housing Association but it is committed to its customers, communities, and staff. This outlook is underpinned by the values, developed in collaboration with employees and residents. We keep our promises We do a great job We work together We value diversity We look for ways to improve This is a fantastic opportunity for the right person to lead a broad ranging directorate, and impact upon the wider business and community. If you think you have the right skills and the ambition to succeed in this exciting role, then please get in touch with Holly Kennedy and Cassandra Parsley at Badenoch + Clark via email to Applications close 22nd March 2021, 12pm.
Mar 18, 2021
Full time
Would you like to lead and truly inspire teams to deliver exceptional housing services to transform the lives and experience of thousands of customers? The Assistant Director of Housing Services is an integral role for One Housing. As a member of the senior leadership team this unique and varied position will present you with the opportunity to drive a Customer First approach through the delivery of all tenancy and leasehold management and income services. Sitting within the Customer Operations department you, will drive the relationship between housing services and customers; employing your accomplished leadership skills to transform the customer journey across all tenures. Adept in Housing Sector knowledge, you will inspire teams responsible for income collection and rent and service charge setting, tenancy and leasehold management, and service transformation. With a track record of driving performance and proficient knowledge of housing legislative requirements, you will enable your teams to really enhance our housing management offer, making service transformation real for customers. One Housing is a g15 Housing Association, with 17,000 high quality homes across London and the South East. The organisation is proud to work hard to make a positive difference to residents' lives by promoting aspiration, independence, and well-being through a range of training and support services. Significant housing management service delivery experience gained in the social housing sector Leadership and management experience of senior managers to achieve high performing and engaged teamsAbility to demonstrate and lead a Customer First approachExtensive experience in tenancy management and leasehold management, including an understanding of managing blocks in mixed tenure environmentWorking knowledge of the legal aspects of leasehold, landlord and tenancy legislation and regulation Experience of income management and rent and service charge setting and the ability to drive forward performance improvement Good IT skills to optimise work, communications and working in an agile way. Ability to build effective links with all relevant stakeholders both within One Housing and externallyThis role requires a talented and passionate leader who can demonstrate the following: One Housing is not only a thriving, successful Housing Association but it is committed to its customers, communities, and staff. This outlook is underpinned by the values, developed in collaboration with employees and residents. We keep our promises We do a great job We work together We value diversity We look for ways to improve This is a fantastic opportunity for the right person to lead a broad ranging directorate, and impact upon the wider business and community. If you think you have the right skills and the ambition to succeed in this exciting role, then please get in touch with Holly Kennedy and Cassandra Parsley at Badenoch + Clark via email to Applications close 22nd March 2021, 12pm.