Job Title: Sales Account Manager Location : Burgess Hill Salary: 30,000 - 35,000 plus Annual Performance Bonus Hours: Monday - Friday, 8.30am - 5pm As a Sales Account Manager, you will join a growing manufacturing company and play a pivotal role in driving sales growth and ensure customer retention. This exciting opportunity will allow you to showcase your exceptional sales skills and build strong relationships with clients. This is a stand alone position working closely with the external Sales Representatives in building and maintaining relationships with new and existing customers. About your day-to-day responsibilities: Develop and maintain relationships with existing clients, ensuring customer satisfaction and loyalty. Identify potential new clients and proactively pursue business opportunities. Conduct market research and analysis to stay up-to-date with industry trends. Collaborate with the sales team to develop effective strategies and achieve sales targets. Provide exceptional customer service, addressing client concerns and resolving issues in a timely manner. Collaborate with cross-functional teams to ensure smooth delivery of products and services to clients. Keep accurate and detailed records of sales activities and client interactions in the CRM system. About you: Previous experience in sales roles, preferably Telesales that wants a more challenging role with progression Must have 3-5 years' experience working in a similar role. Proven track record of meeting or exceeding targets. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Results-driven with a proactive approach to sales. Ability to work independently and as part of a team. Next Steps: Please apply today with your up-to-date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Job Title: Sales Account Manager Location : Burgess Hill Salary: 30,000 - 35,000 plus Annual Performance Bonus Hours: Monday - Friday, 8.30am - 5pm As a Sales Account Manager, you will join a growing manufacturing company and play a pivotal role in driving sales growth and ensure customer retention. This exciting opportunity will allow you to showcase your exceptional sales skills and build strong relationships with clients. This is a stand alone position working closely with the external Sales Representatives in building and maintaining relationships with new and existing customers. About your day-to-day responsibilities: Develop and maintain relationships with existing clients, ensuring customer satisfaction and loyalty. Identify potential new clients and proactively pursue business opportunities. Conduct market research and analysis to stay up-to-date with industry trends. Collaborate with the sales team to develop effective strategies and achieve sales targets. Provide exceptional customer service, addressing client concerns and resolving issues in a timely manner. Collaborate with cross-functional teams to ensure smooth delivery of products and services to clients. Keep accurate and detailed records of sales activities and client interactions in the CRM system. About you: Previous experience in sales roles, preferably Telesales that wants a more challenging role with progression Must have 3-5 years' experience working in a similar role. Proven track record of meeting or exceeding targets. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Results-driven with a proactive approach to sales. Ability to work independently and as part of a team. Next Steps: Please apply today with your up-to-date CV and contact details If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Your new role Southend-on-Sea City Council are looking to appoint a full-time, permanent Court Progression Manager to ensure the excellence of social work practice, and professional conduct in public family law settings (The 'Public Law Outline' - care proceedings and pre- proceedings) and the timely execution of the local authority's public law applications and its pre-proceedings activity. Ensuring that the voices of the children involved, their wishes, aspirations and feelings are always heard, and are at the heart of the local authority's public law activity and care order applications. Ensuring children's plans for permanence are progressed quickly and efficiently through pre-and care proceedings, avoiding delay. There will also be a need to ensure that the social work evidence, assessments and plans of the local authority concerning the children subject to its care order applications and pre-proceedings (PLO) interventions are of the highest quality.You will take a leading role in innovation by improving the local activity within the public law framework and work in partnership with the courts, CAFCASS and other local authorities to achieve better outcomes for children. You will not hold a caseload but instead, collaborate closely with qualified social workers across all teams within Children's Services, supporting them in preparing their evidence for court and providing support and advice to Team Managers and practitioners for Legal Planning Meetings. What you'll need to succeed To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with Social Work England.You will need to have substantial post-qualification experience in social care/safeguarding settings. Have previous experience of working within the framework of the 1989 Children Act, Adoption and Children Act 2002, Children Act 2004 and other relevant legislation including Working Together 2013, 2015 and 2018.You will be required to visit locations in and out of the city easily, therefore a valid driving licence and car available for business use is essential. What you'll get in return Pension: Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations. Leave Entitlements: We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave. We also offer paid time off to allow employees to undertake volunteering activities Here at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including: Bicycles, cars, electronics and gym membership. The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities. What you need to do now If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV. To request a copy of the Job Description/Person Specification for this role, please contact Nathalie via email Please note: Applications for this vacancy may close prior to the date advertised above, so you are advised to apply as soon as you are able to. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 28, 2024
Full time
Your new role Southend-on-Sea City Council are looking to appoint a full-time, permanent Court Progression Manager to ensure the excellence of social work practice, and professional conduct in public family law settings (The 'Public Law Outline' - care proceedings and pre- proceedings) and the timely execution of the local authority's public law applications and its pre-proceedings activity. Ensuring that the voices of the children involved, their wishes, aspirations and feelings are always heard, and are at the heart of the local authority's public law activity and care order applications. Ensuring children's plans for permanence are progressed quickly and efficiently through pre-and care proceedings, avoiding delay. There will also be a need to ensure that the social work evidence, assessments and plans of the local authority concerning the children subject to its care order applications and pre-proceedings (PLO) interventions are of the highest quality.You will take a leading role in innovation by improving the local activity within the public law framework and work in partnership with the courts, CAFCASS and other local authorities to achieve better outcomes for children. You will not hold a caseload but instead, collaborate closely with qualified social workers across all teams within Children's Services, supporting them in preparing their evidence for court and providing support and advice to Team Managers and practitioners for Legal Planning Meetings. What you'll need to succeed To be successful in this position you must be able to work in the UK, have a recognised Social Work qualification and be registered with Social Work England.You will need to have substantial post-qualification experience in social care/safeguarding settings. Have previous experience of working within the framework of the 1989 Children Act, Adoption and Children Act 2002, Children Act 2004 and other relevant legislation including Working Together 2013, 2015 and 2018.You will be required to visit locations in and out of the city easily, therefore a valid driving licence and car available for business use is essential. What you'll get in return Pension: Southend-on-Sea City Council provide membership of the Local Government Pension Scheme (LGPS) for employees aged under 75. The LGPS is a generous scheme and provides you with a future income, independent of share prices and stock market fluctuations. Leave Entitlements: We offer our employees a generous leave entitlement from 25 days up to 32 days based on length of service (Continuous service). Southend-on-Sea City Council also offer a range of flexible working and family-friendly leave. We also offer paid time off to allow employees to undertake volunteering activities Here at Southend-on-Sea City Council we also offer our employees free access to a benefit portal that provides access to wellbeing support and a range of salary sacrifice schemes to help spread the cost of items, including: Bicycles, cars, electronics and gym membership. The portal also provides access to a range of discounts on products and services including retail, food shopping, travel, dining out and leisure activities. What you need to do now If you are interested in this role, please click 'apply online' to forward an up-to-date copy of your CV. To request a copy of the Job Description/Person Specification for this role, please contact Nathalie via email Please note: Applications for this vacancy may close prior to the date advertised above, so you are advised to apply as soon as you are able to. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Description Theatre Practitioner The Westbourne Centre We have an exciting opportunity for an experienced and enthusiastic Scrub Nurse/ODP to join our expanding Theatre team at The Westbourne Centre. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, the successful candidate will have the opportunity to broaden their theatre nursing experience by managing a stimulating case mix. Ophthalmology scrub experience is desirable. It is essential that the candidate will have Current medical and/or surgical experience within a hospital environment Current registration with the HCPC or NMC (UK) and ongoing CDP Comprehensive understanding of relevant clinical standards in a surgical environment The ability to scrub for more than one speciality Excellent communication skills, both written and oral Excellent customer care skills A good standard of computer literacy The ability to work within a team The ability to time-manage effectively Willingness to be flexible during periods of low activity and work extra hours where required In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking If you would like to discuss the above position, please contact Georgina Hannis (Theatre Manager) About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The theatre department at The Westbourne Centre is expanding with more consultants joining the team and using the facilities. The Applicant must have a minimum of 3-5 years' experience as a Theatre/scrub practitioner and Ophthalmic experience is desirable. The successful applicant will complement the current team, helping to ensure that efficient and individualised high quality patient care, is offered to our whole patient group. The successful applicant will find a friendly, supportive group of clinicians and nurses, within which career progression and ongoing education are fully supported. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am -4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service, We are committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Apr 28, 2024
Full time
Job Description Theatre Practitioner The Westbourne Centre We have an exciting opportunity for an experienced and enthusiastic Scrub Nurse/ODP to join our expanding Theatre team at The Westbourne Centre. The Centre is one of the UK's largest independent clinics established in 2009 as part of a joint venture between 5 regional consultants and the global hospital company, Ramsay Healthcare. As well as delivering exceptional standards of clinical care to our surgical patients, the successful candidate will have the opportunity to broaden their theatre nursing experience by managing a stimulating case mix. Ophthalmology scrub experience is desirable. It is essential that the candidate will have Current medical and/or surgical experience within a hospital environment Current registration with the HCPC or NMC (UK) and ongoing CDP Comprehensive understanding of relevant clinical standards in a surgical environment The ability to scrub for more than one speciality Excellent communication skills, both written and oral Excellent customer care skills A good standard of computer literacy The ability to work within a team The ability to time-manage effectively Willingness to be flexible during periods of low activity and work extra hours where required In return we offer Competitive salary 25 days' annual leave (pro rata for part time employees) Paid bank holidays Contributory pension scheme Excellent training and development opportunities Free on-site parking If you would like to discuss the above position, please contact Georgina Hannis (Theatre Manager) About us The Westbourne Centre is a private day surgery facility in the heart of the Edgbaston Medical Quarter in Birmingham. The Centre brings together a diverse group of clinical specialists and state-of-the-art facilities, enabling the highest quality procedures, treatments and patient experience for private, insured and NHS patients. The theatre department at The Westbourne Centre is expanding with more consultants joining the team and using the facilities. The Applicant must have a minimum of 3-5 years' experience as a Theatre/scrub practitioner and Ophthalmic experience is desirable. The successful applicant will complement the current team, helping to ensure that efficient and individualised high quality patient care, is offered to our whole patient group. The successful applicant will find a friendly, supportive group of clinicians and nurses, within which career progression and ongoing education are fully supported. Successful candidates will be subject a 6 month probationary period. Hours of business at The Westbourne Centre are 8am - 8pm Monday to Friday and 8am -4pm on a Saturday. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service, We are committed to quality, equality and opportunity for all. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We encourage all Ramsay employees to participate in public health vaccination programmes including flu and Covid 19. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
As a trusted NHS partner and one of Europe's largest reporting providers, my client is looking for a well organised Data Administrator to join their night team. This is a hybrid position with 2 nights in the office based in the centre of Reading. Hours of work: 44 hours per week - 4 nights on, 4 nights off. Regular working hours are between 5pm and 9am. The role of the Data Administrator: Manage communication with clients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending. Deal with and control requests from the clients such as prioritisation of cases, urgent reviews and issues with data transfer. Verify the incoming data (cases): ensure the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure an efficient reading from the radiologists. Introduce incoming data in our systems and ensure that the outgoing reports are being delivered correctly to the clients in a timely manner. Troubleshoot when something fails in the service. Inform managers about client issues for planning purposes Required Skills Ability to work with time constraints and to handle sensitive and difficult situations tactfully. Ability to work efficiently and accurately. Not afraid of taking calls/managing complaints from clients. Service-minded. Able to assist new employees in training. Good level of IT/"Office" knowledge, especially Excel, and if possible experience from service sector. Previous medical experience desirable Night shift administration a bonus. Benefits Company bonus scheme after 6 months Pension Childcare Voucher scheme
Apr 28, 2024
Full time
As a trusted NHS partner and one of Europe's largest reporting providers, my client is looking for a well organised Data Administrator to join their night team. This is a hybrid position with 2 nights in the office based in the centre of Reading. Hours of work: 44 hours per week - 4 nights on, 4 nights off. Regular working hours are between 5pm and 9am. The role of the Data Administrator: Manage communication with clients about daily issues, over phone and emails. Try to resolve the issues as soon as possible and ensure that no email/calls are left unattended or pending. Deal with and control requests from the clients such as prioritisation of cases, urgent reviews and issues with data transfer. Verify the incoming data (cases): ensure the documentation contains all essential clinical or patient information and prepare the cases in the most appropriate way to ensure an efficient reading from the radiologists. Introduce incoming data in our systems and ensure that the outgoing reports are being delivered correctly to the clients in a timely manner. Troubleshoot when something fails in the service. Inform managers about client issues for planning purposes Required Skills Ability to work with time constraints and to handle sensitive and difficult situations tactfully. Ability to work efficiently and accurately. Not afraid of taking calls/managing complaints from clients. Service-minded. Able to assist new employees in training. Good level of IT/"Office" knowledge, especially Excel, and if possible experience from service sector. Previous medical experience desirable Night shift administration a bonus. Benefits Company bonus scheme after 6 months Pension Childcare Voucher scheme
A prestigious construction consultancy is currently looking for a determined, eager Graduate Construction Project Manager to join their team in Birmingham. This consultancy is at the forefront of the construction industry, championing major schemes across all market sectors, with a particular emphasis on Logistics and the Hotel/Leisure sectors. Their portfolio showcases an impressive array of major regeneration developments, highlighting their commitment to excellence and innovation. The Graduate Construction Project Manager Role As a vital member of the team, the successful Graduate Construction Project Manager will embrace the challenge of visiting sites across the UK, scheduling client meetings to discuss project updates, tendering contracts, and performing Contract Administration duties. Your role will encompass the delivery of commercial Project Management services from inception to completion, underlining your ability to function both independently and as part of a dynamic team. Your self-motivation, possession of your own transport, and willingness to travel nationwide are essential, alongside a proactive approach and the capability to initiate and drive projects forward. The Graduate Construction Project Manager Aspiration to join Construction-based subscriptions (RICS, APM, CIOB). Batchelors or Masters degree within Construction Project Management or relevant field. Experience in delivering projects within the Logistics and Hotel / Leisure sectors preferred. At least 1 years experience working within a Consultancy ideally. Proven track record of delivering projects from conception through to completion. Confidence in a Client-facing role and adept at working with established internal teams. A friendly, approachable demeanour with a solution-focused attitude. In Return? 22,000 - 30,000 25 Days holiday + Bank holidays Pension Plan Flexible/hybrid working Birthday off Private Healthcare Discretionary company bonus Laptop and mobile Cycle to work scheme Wellness programme Clear progression pathway In-house training programme Chartership support If you are a Project Manager considering your career opportunities, then please contact Jess Farrell at Brandon James. (phone number removed) Reference Project Management / Senior Project Manager / Construction Consultancy / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / Quantity Surveyor / Contract Administration / APC
Apr 28, 2024
Full time
A prestigious construction consultancy is currently looking for a determined, eager Graduate Construction Project Manager to join their team in Birmingham. This consultancy is at the forefront of the construction industry, championing major schemes across all market sectors, with a particular emphasis on Logistics and the Hotel/Leisure sectors. Their portfolio showcases an impressive array of major regeneration developments, highlighting their commitment to excellence and innovation. The Graduate Construction Project Manager Role As a vital member of the team, the successful Graduate Construction Project Manager will embrace the challenge of visiting sites across the UK, scheduling client meetings to discuss project updates, tendering contracts, and performing Contract Administration duties. Your role will encompass the delivery of commercial Project Management services from inception to completion, underlining your ability to function both independently and as part of a dynamic team. Your self-motivation, possession of your own transport, and willingness to travel nationwide are essential, alongside a proactive approach and the capability to initiate and drive projects forward. The Graduate Construction Project Manager Aspiration to join Construction-based subscriptions (RICS, APM, CIOB). Batchelors or Masters degree within Construction Project Management or relevant field. Experience in delivering projects within the Logistics and Hotel / Leisure sectors preferred. At least 1 years experience working within a Consultancy ideally. Proven track record of delivering projects from conception through to completion. Confidence in a Client-facing role and adept at working with established internal teams. A friendly, approachable demeanour with a solution-focused attitude. In Return? 22,000 - 30,000 25 Days holiday + Bank holidays Pension Plan Flexible/hybrid working Birthday off Private Healthcare Discretionary company bonus Laptop and mobile Cycle to work scheme Wellness programme Clear progression pathway In-house training programme Chartership support If you are a Project Manager considering your career opportunities, then please contact Jess Farrell at Brandon James. (phone number removed) Reference Project Management / Senior Project Manager / Construction Consultancy / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / Quantity Surveyor / Contract Administration / APC
If you are an experienced Procurement Manager or Head of Contract Management with a proven track record of contract reviews and negotiations, we have a long term contract we would like to discuss with you. Please note this role is outside IR35 and will require 2 days per week onsite in London. The successful candidate will have the following experience. Stakeholder engagement (Internal and external) Creative Solution Management Evaluating and onboarding business partners Collection and processing of revenue Analysis of contracts and agreements/spend with suppliers Investigate cases for automation within procurement Contract negotiations Commercial mindset with excellent communication skills Change management experience Project management experience Any experience of Copyright and or Royalties would be advantageous
Apr 28, 2024
Full time
If you are an experienced Procurement Manager or Head of Contract Management with a proven track record of contract reviews and negotiations, we have a long term contract we would like to discuss with you. Please note this role is outside IR35 and will require 2 days per week onsite in London. The successful candidate will have the following experience. Stakeholder engagement (Internal and external) Creative Solution Management Evaluating and onboarding business partners Collection and processing of revenue Analysis of contracts and agreements/spend with suppliers Investigate cases for automation within procurement Contract negotiations Commercial mindset with excellent communication skills Change management experience Project management experience Any experience of Copyright and or Royalties would be advantageous
Title of Position Customer Service Executive Main Place of Work Wanzl UK Europa House, Heathcote Lane, Warwick CV34 6SP Reporting to Account Manager/Client delivery manager Hours of Work Monday to Friday 37.5 hours per week (Lunch additional) Company overview The Wanzl Group is a recognised global leader for the supply of retail equipment and services across the Logistics Industry and retail sector. The Wanzl UK Group of companies is the largest subsidiary of Wanzl turning over circa £80m annually & currently employs circa 700 staff throughout the UK & Republic of Ireland. Job Description As Customer Service Executive, you will act for a nominated customer and manage allocated accounts ensuring delivery of goods and services to optimise quality of service, business growth and high levels of customer satisfaction. You will be responsible for providing an end to end service from taking requests from customers for product or service, to co-ordinating the activities of the all internal resource to deliver the customers solution on time and to expectation. Key Responsibilities To forecast, manage and control reasonable and appropriate levels of equipment stock availability, from both a Wanzl and Customer perspective using the company ERP system to plan demand. To ensure that Customer stores are supplied with the correct equipment necessary for normal operational purposes. To ensure that all aspects of our service delivery are aligned. Including working with the systems provided and in collaboration with other colleagues, to ensure that scheduling of any purchased parts, internal manufacture and installation teams are aligned with contractual requirements, to ensure right first time using the company ERP systems. Provide accurate commercial account reports on sales orders, stock and debt status. Regular review of key business activity programmes and implementing action plans to ensure that equipment availability is maximised to support New Stores, Refits, Top Ups, Peak Trading and specific Projects. Hold regular operational contact / meetings with the Customer management teams at varying levels of seniority. Involving the Wanzl Operational team where appropriate to support. Establishing and maintaining close operational relationships with Finance and Buying team in the Customer to ensure that there is a smooth flow to equipment supply, budgets are managed effectively and that account payments are up to date to prevent any potential interruption to equipment supplies, Pro- actively producing and communicating / uploading of management reports to demonstrate compliance and performance of agreed customer KP To establish and manage relationships across all functions within Wanzl UK to ensure that customer needs are delivered on time and accurately by working together to achieve right first time delivery of goods and services Manage administration resource appropriately to ensure that workflow such as order processing and invoicing is prompt and accurate Identify areas of improvement and work cross functionally to implement continuous improvement. To understand and support strategy, tactics, sales plans and profit targets to meet and achieve the company product and customer mix targets within the Customer account. To achieve individual personal objectives in line with profit centre strategies and overall company strategy. To identify and build close business relationships with key decision making personnel within the Customer. To proactively identify business risks. Skills and experience Requirements: Proven track record of relationship building with internal and external Customers and delivering great Customer Service in project based role Previous work experience in one or more roles, sales Administration, procurement, operational admin/ planning, warehouse/ logistics administration, general office administration. Self-motivated, organised, calm, accurate, confident and a clear communicator. Ability to be proactive in identifying customer needs and delivering new business opportunities within a Key Account. Ability to engage internal team support (Purchasing, production, Distribution, Installation etc.) to satisfy customer needs Computer literate with a good demonstrated level of competence with Excel and other Microsoft packages Ability to Drive Flexibility Your attention is drawn to the fact that in some cases particular duties and responsibilities are difficult to define in detail and may vary from time to time without changing the general character of the duties and level of responsibilities entailed. In addition, it is a requirement of all employees that they accept elements of flexibility in duties and responsibilities and when necessary interchange within the Group which will meet the changing needs and demands of the service.
Apr 28, 2024
Full time
Title of Position Customer Service Executive Main Place of Work Wanzl UK Europa House, Heathcote Lane, Warwick CV34 6SP Reporting to Account Manager/Client delivery manager Hours of Work Monday to Friday 37.5 hours per week (Lunch additional) Company overview The Wanzl Group is a recognised global leader for the supply of retail equipment and services across the Logistics Industry and retail sector. The Wanzl UK Group of companies is the largest subsidiary of Wanzl turning over circa £80m annually & currently employs circa 700 staff throughout the UK & Republic of Ireland. Job Description As Customer Service Executive, you will act for a nominated customer and manage allocated accounts ensuring delivery of goods and services to optimise quality of service, business growth and high levels of customer satisfaction. You will be responsible for providing an end to end service from taking requests from customers for product or service, to co-ordinating the activities of the all internal resource to deliver the customers solution on time and to expectation. Key Responsibilities To forecast, manage and control reasonable and appropriate levels of equipment stock availability, from both a Wanzl and Customer perspective using the company ERP system to plan demand. To ensure that Customer stores are supplied with the correct equipment necessary for normal operational purposes. To ensure that all aspects of our service delivery are aligned. Including working with the systems provided and in collaboration with other colleagues, to ensure that scheduling of any purchased parts, internal manufacture and installation teams are aligned with contractual requirements, to ensure right first time using the company ERP systems. Provide accurate commercial account reports on sales orders, stock and debt status. Regular review of key business activity programmes and implementing action plans to ensure that equipment availability is maximised to support New Stores, Refits, Top Ups, Peak Trading and specific Projects. Hold regular operational contact / meetings with the Customer management teams at varying levels of seniority. Involving the Wanzl Operational team where appropriate to support. Establishing and maintaining close operational relationships with Finance and Buying team in the Customer to ensure that there is a smooth flow to equipment supply, budgets are managed effectively and that account payments are up to date to prevent any potential interruption to equipment supplies, Pro- actively producing and communicating / uploading of management reports to demonstrate compliance and performance of agreed customer KP To establish and manage relationships across all functions within Wanzl UK to ensure that customer needs are delivered on time and accurately by working together to achieve right first time delivery of goods and services Manage administration resource appropriately to ensure that workflow such as order processing and invoicing is prompt and accurate Identify areas of improvement and work cross functionally to implement continuous improvement. To understand and support strategy, tactics, sales plans and profit targets to meet and achieve the company product and customer mix targets within the Customer account. To achieve individual personal objectives in line with profit centre strategies and overall company strategy. To identify and build close business relationships with key decision making personnel within the Customer. To proactively identify business risks. Skills and experience Requirements: Proven track record of relationship building with internal and external Customers and delivering great Customer Service in project based role Previous work experience in one or more roles, sales Administration, procurement, operational admin/ planning, warehouse/ logistics administration, general office administration. Self-motivated, organised, calm, accurate, confident and a clear communicator. Ability to be proactive in identifying customer needs and delivering new business opportunities within a Key Account. Ability to engage internal team support (Purchasing, production, Distribution, Installation etc.) to satisfy customer needs Computer literate with a good demonstrated level of competence with Excel and other Microsoft packages Ability to Drive Flexibility Your attention is drawn to the fact that in some cases particular duties and responsibilities are difficult to define in detail and may vary from time to time without changing the general character of the duties and level of responsibilities entailed. In addition, it is a requirement of all employees that they accept elements of flexibility in duties and responsibilities and when necessary interchange within the Group which will meet the changing needs and demands of the service.
Junior Insolvency Administrator My client is a reputable and leading Insolvency Practice based in Lisburn, who are currently seeking a Junior Insolvency Administrator to join their team. Considering candidates that have recently completed their A-Levels and looking to kick start their career. Full training provided. This is a Full-time permanent position. Hours of work: Monday to Friday: 9am-5pm (37.5 hours per week) Salary: £22,308 - £23,000 (dependant on experience) Job Purpose: As Insolvency Administrator, you will be reporting to the Insolvency Manager and being fully responsible for supporting the daily functions of the department. Essential Criteria: GCSEs at grade C (or equivalent) or above in Maths and English Excellent communication skills with the ability to communicate with stakeholders at all levels Ability to manage and prioritise a busy workload and schedule Ability to work as part of a team as well as on your own initiative Attention to detail with good numeracy Main Duties and Responsibilities: Data processing, reviewing financial information and producing first drafts of reports Assisting the manager and/or partner in preparing for meetings Drafting Statements of Affairs, Chairman's Reports and Annual Reports Arranging interviews with Consumers & Bankrupts Taking notes and meeting minutes Procedural matters such as filing, reporting, document preparation and statutory compliance Basic investigations into insolvent estates Management of case queries Daily accurate recording and entry of your time on to the time management system Land registry searches and registering property restrictions Liaising with creditors Data input and excel reports Monitoring and allocating and actioning post and electronic communications received Any other duties as required
Apr 28, 2024
Full time
Junior Insolvency Administrator My client is a reputable and leading Insolvency Practice based in Lisburn, who are currently seeking a Junior Insolvency Administrator to join their team. Considering candidates that have recently completed their A-Levels and looking to kick start their career. Full training provided. This is a Full-time permanent position. Hours of work: Monday to Friday: 9am-5pm (37.5 hours per week) Salary: £22,308 - £23,000 (dependant on experience) Job Purpose: As Insolvency Administrator, you will be reporting to the Insolvency Manager and being fully responsible for supporting the daily functions of the department. Essential Criteria: GCSEs at grade C (or equivalent) or above in Maths and English Excellent communication skills with the ability to communicate with stakeholders at all levels Ability to manage and prioritise a busy workload and schedule Ability to work as part of a team as well as on your own initiative Attention to detail with good numeracy Main Duties and Responsibilities: Data processing, reviewing financial information and producing first drafts of reports Assisting the manager and/or partner in preparing for meetings Drafting Statements of Affairs, Chairman's Reports and Annual Reports Arranging interviews with Consumers & Bankrupts Taking notes and meeting minutes Procedural matters such as filing, reporting, document preparation and statutory compliance Basic investigations into insolvent estates Management of case queries Daily accurate recording and entry of your time on to the time management system Land registry searches and registering property restrictions Liaising with creditors Data input and excel reports Monitoring and allocating and actioning post and electronic communications received Any other duties as required
Job Description: The Content Effectiveness Manager will play a critical role in ensuring brand consistency and maximizing the impact and reuse of our content across global markets. Reporting to the Content and Marketing Operations Director, you will collaborate closely with brand, CMI, dCom and Petcare teams to assess content performance and drive insights to enhance brand visibility and engagement. This is a pivotal role connecting marketing, data analytics, and content creation. This global position is based in one of the priority Operating Entitles (EU, US, SEA, MEX). The Global Content Effectiveness Manager will be in close relationship with regional & local teams, with cross department interactions. What are we looking for? Extensive experience in Marketing/Content/Digital marketing, or related roles, with a focus on content strategy, optimization, and performance analysis. Hands-on experience with marketing analytics & content effectiveness is essential. Strong understanding of brand management principles, with the ability to maintain brand consistency across diverse markets and channels. Self-starter - able to identify and build data sets with actionable business, consumer or marketing insights & are comfortable with challenging business decisions based on insights gathered through analysis. Experience in working with external agencies/partners You are a great collaborator and communicator Passion for cats and dogs would be ideal What will be your key responsibilities? To lead a consistent and clear global content measurement program that proves the value generated by Pet Nutrition's creative assets. Including TV, Paid, Owned and Earned. Ensuring consistency in the way we measure our asset performance within our regions and across brands. Ensure content effectiveness metrics are factored into the content planning process. Spark new thinking and a culture of experimentation through test and learn best practice in partnership with the regional content & media teams. Build the global DCO strategy, partnering with the Digital Product Director to align on the roadmap and with regions to expand our capabilities. Work with agency partners to ensure content delivered is the right formats, brand consistent and reused as much as possible. Create and share effectiveness case studies and best practice with a global content community, ensuring resources are easily accessible globally & updated regularly. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Apr 28, 2024
Full time
Job Description: The Content Effectiveness Manager will play a critical role in ensuring brand consistency and maximizing the impact and reuse of our content across global markets. Reporting to the Content and Marketing Operations Director, you will collaborate closely with brand, CMI, dCom and Petcare teams to assess content performance and drive insights to enhance brand visibility and engagement. This is a pivotal role connecting marketing, data analytics, and content creation. This global position is based in one of the priority Operating Entitles (EU, US, SEA, MEX). The Global Content Effectiveness Manager will be in close relationship with regional & local teams, with cross department interactions. What are we looking for? Extensive experience in Marketing/Content/Digital marketing, or related roles, with a focus on content strategy, optimization, and performance analysis. Hands-on experience with marketing analytics & content effectiveness is essential. Strong understanding of brand management principles, with the ability to maintain brand consistency across diverse markets and channels. Self-starter - able to identify and build data sets with actionable business, consumer or marketing insights & are comfortable with challenging business decisions based on insights gathered through analysis. Experience in working with external agencies/partners You are a great collaborator and communicator Passion for cats and dogs would be ideal What will be your key responsibilities? To lead a consistent and clear global content measurement program that proves the value generated by Pet Nutrition's creative assets. Including TV, Paid, Owned and Earned. Ensuring consistency in the way we measure our asset performance within our regions and across brands. Ensure content effectiveness metrics are factored into the content planning process. Spark new thinking and a culture of experimentation through test and learn best practice in partnership with the regional content & media teams. Build the global DCO strategy, partnering with the Digital Product Director to align on the roadmap and with regions to expand our capabilities. Work with agency partners to ensure content delivered is the right formats, brand consistent and reused as much as possible. Create and share effectiveness case studies and best practice with a global content community, ensuring resources are easily accessible globally & updated regularly. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we're striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
FOREST OF DEAN DISTRICT COUNCIL
Coleford, Gloucestershire
Low Carbon Business Advisor Coleford, Fixed term up to 18 months, 22.2 hours per week £37,531.00 - £39,051.00 Per Annum (Pro rata) Are you motivated by the reward of delivering on our Climate Change priorities? An exceptional opportunity to join Forest of Dean District Council as a Low Carbon Business Advisor, playing a pivotal role in providing high quality advice to promote and enhance low carbon investment in small and medium sized businesses. The clock is ticking on tackling climate change. Now is the time for action. We want a passionate adviser to spearhead carbon reduction in the 'race to net zero' using an innovative and 'solutions focused' approach. This 'fixed term' contract offers the flexibility of working within our offices at Coleford and agile working, allowing you that extra flexibility and work life balance. We would consider a full-time fixed term contract over 6 months for a successful suitable candidate with the possibility of a short extension. Do you have the ability to influence and support businesses in getting to Net Zero? Our Climate Change team is fundamental to the success of the council's ambition for a sustainable future, and we are committed to leading on the climate and ecological emergencies in our area. Our focus is to enable our communities in the Forest of Dean to thrive, creating great places for people to live, work, learn and enjoy a safe and sustainable future. As a Low Carbon Business Advisor, you will be integral in collaborating with a variety of small and medium sized businesses, across the local area, to facilitate positive low energy and carbon outcomes. From conducting energy audits, advising on decarbonisation planning to promoting investment in renewable energy generation, you will be pivotal in driving and influencing sustainable change, and will have a genuine impact on delivering cleaner, greener businesses and the ecosystems around them. Providing funding advice and signposting businesses to existing grants and funding sources will also be a core part of the role. Due to the nature of the role, you will need the ability to engage, inform and influence low carbon transformation, across different audiences, with varying levels of knowledge or initial interest. You will also need to be a technical specialist with the ability to turn technical concepts into straightforward and impactful business propositions. You will also play a crucial role in delivering the Council's Climate Emergency Strategy and Action Plan, by promoting and facilitating investment in energy efficiency and renewable energy generation. You will need A qualification in your area of expertise, equivalent to a degree or relevant experience of at least five years An appropriate energy audit certification/qualification or a commitment to obtaining one Experience of working flexibly as part of a team and collaborating with colleagues and external stakeholders; Experience of being involved in continuously improving services and developing solutions to multi-faceted challenges The ability to meet targets and demonstrate progress towards decarbonisation objectives The ability to remain calm and confident when dealing with challenging customers and environments Strong inter-personal communication and report writing skills For more information about this role please see the Job Description/ Person Specification. What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars Access to digital financial advice (covering your pension scheme, mortgages and other finances) Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
Apr 28, 2024
Full time
Low Carbon Business Advisor Coleford, Fixed term up to 18 months, 22.2 hours per week £37,531.00 - £39,051.00 Per Annum (Pro rata) Are you motivated by the reward of delivering on our Climate Change priorities? An exceptional opportunity to join Forest of Dean District Council as a Low Carbon Business Advisor, playing a pivotal role in providing high quality advice to promote and enhance low carbon investment in small and medium sized businesses. The clock is ticking on tackling climate change. Now is the time for action. We want a passionate adviser to spearhead carbon reduction in the 'race to net zero' using an innovative and 'solutions focused' approach. This 'fixed term' contract offers the flexibility of working within our offices at Coleford and agile working, allowing you that extra flexibility and work life balance. We would consider a full-time fixed term contract over 6 months for a successful suitable candidate with the possibility of a short extension. Do you have the ability to influence and support businesses in getting to Net Zero? Our Climate Change team is fundamental to the success of the council's ambition for a sustainable future, and we are committed to leading on the climate and ecological emergencies in our area. Our focus is to enable our communities in the Forest of Dean to thrive, creating great places for people to live, work, learn and enjoy a safe and sustainable future. As a Low Carbon Business Advisor, you will be integral in collaborating with a variety of small and medium sized businesses, across the local area, to facilitate positive low energy and carbon outcomes. From conducting energy audits, advising on decarbonisation planning to promoting investment in renewable energy generation, you will be pivotal in driving and influencing sustainable change, and will have a genuine impact on delivering cleaner, greener businesses and the ecosystems around them. Providing funding advice and signposting businesses to existing grants and funding sources will also be a core part of the role. Due to the nature of the role, you will need the ability to engage, inform and influence low carbon transformation, across different audiences, with varying levels of knowledge or initial interest. You will also need to be a technical specialist with the ability to turn technical concepts into straightforward and impactful business propositions. You will also play a crucial role in delivering the Council's Climate Emergency Strategy and Action Plan, by promoting and facilitating investment in energy efficiency and renewable energy generation. You will need A qualification in your area of expertise, equivalent to a degree or relevant experience of at least five years An appropriate energy audit certification/qualification or a commitment to obtaining one Experience of working flexibly as part of a team and collaborating with colleagues and external stakeholders; Experience of being involved in continuously improving services and developing solutions to multi-faceted challenges The ability to meet targets and demonstrate progress towards decarbonisation objectives The ability to remain calm and confident when dealing with challenging customers and environments Strong inter-personal communication and report writing skills For more information about this role please see the Job Description/ Person Specification. What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars Access to digital financial advice (covering your pension scheme, mortgages and other finances) Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
Are you a graduate looking to start your career in Restructuring and Insolvency? Here at Stonebridge, we have a fantastic opportunity to work for a growing insolvency firm, who are offering a hands-on role in mainstream corporate recovery and insolvency. This position guarantees strong progression prospects within a supportive team that acknowledges and rewards hard work. This role is perfect for a candidate who has a small amount of experience working or is looking to find their first professional role. This job role is entry level, you will receive full training where there will be potential to increase your responsibilities so that your work is even more varied. Key Role Responsibilities: • Basic office administration, including filing, copying, casting, and reading over documents. • Drafting/preparation of documents required for statutory processes (e.g. notices of general meeting, circulars to creditors, progress reports). • Assisting at meetings including preparation of minutes. • Maintenance of case checklists, reporting and compliance diary, and electronic case records. • Be able to work on several different assignments at one time, which would include working on Administrations and Company Liquidations. • Drafting all routine case correspondence. • Analytical review of information to facilitate case strategy or to fulfil reporting requirements alongside Case Manager. Skills Required: - Obtained A-C in A Levels - Achieved a 2:1 in a relevant degree. Examples include Accounting, Mathematics, Politics, Computer Science, Business & Administration and Law. - Proven ability to work autonomously and as a part of a team - Excellent written and verbal communication skills - Experience in using Microsoft software preferable This is a fantastic opportunity to work for one of the most supportive insolvency firms in the UK. If you are a hard-working university graduate keen to secure a great opportunity for your future, get in touch today!
Apr 28, 2024
Full time
Are you a graduate looking to start your career in Restructuring and Insolvency? Here at Stonebridge, we have a fantastic opportunity to work for a growing insolvency firm, who are offering a hands-on role in mainstream corporate recovery and insolvency. This position guarantees strong progression prospects within a supportive team that acknowledges and rewards hard work. This role is perfect for a candidate who has a small amount of experience working or is looking to find their first professional role. This job role is entry level, you will receive full training where there will be potential to increase your responsibilities so that your work is even more varied. Key Role Responsibilities: • Basic office administration, including filing, copying, casting, and reading over documents. • Drafting/preparation of documents required for statutory processes (e.g. notices of general meeting, circulars to creditors, progress reports). • Assisting at meetings including preparation of minutes. • Maintenance of case checklists, reporting and compliance diary, and electronic case records. • Be able to work on several different assignments at one time, which would include working on Administrations and Company Liquidations. • Drafting all routine case correspondence. • Analytical review of information to facilitate case strategy or to fulfil reporting requirements alongside Case Manager. Skills Required: - Obtained A-C in A Levels - Achieved a 2:1 in a relevant degree. Examples include Accounting, Mathematics, Politics, Computer Science, Business & Administration and Law. - Proven ability to work autonomously and as a part of a team - Excellent written and verbal communication skills - Experience in using Microsoft software preferable This is a fantastic opportunity to work for one of the most supportive insolvency firms in the UK. If you are a hard-working university graduate keen to secure a great opportunity for your future, get in touch today!
Case Administrator required to join the Personal Injury team based within a firm in Bury St Edmunds to become a case worker.Full timeMon to Fri 9am - 5pmHybrid working offeredMust have own transportCareer progressionLots of company benefitsYou will provide support in the management of client's finances and the associated work arising from this. You will help build good working relationships with Clients, their families and other professionals involved in supporting them. You will need to take a broad overview of a client's circumstances to ensure long-term financial security and that the best interests of clients are met, managing crises and providing advice and solutions.Duties involved: Work under guidance and supervision of the Senior Relationship Managers and Relationship Managers ensuring that Client funds are appropriately managed, including ensuring that sufficient monies are available, within the correct accounts, to meet ongoing needs and expenditure Manage relationship with Clients, their families and other professionals and agencies, such as Case Managers, Social Services and Care in the Community either directly Be working in a team based environment, sharing workloads and delegating tasks to enhance client service Ensure all files are compliant with the firm's policies in respect of conflict checking, money laundering, risk and compliance matters and in relation to the team's policies. Ensure all files are kept up to date and maintained in accordance with the requirements of the Law Society This role may involve regular travel to clients nationally. Flexibility with working hours will be required at times in order to meet the needs of clients. Knowledge, skills and experience required You must have an understanding of the requirements of the Court of Protection Good communication skills, both written and verbal Good interpersonal skills with the ability to interact with disabled clients with both mental and/or physical impairment, on the phone or face to face Confident in dealing with difficult and sometimes volatile situations Be happy to undertake and assist with business development activities for the team Ensure that all work undertaken, including letters and all communications regarding clients, is correctly documented, time-recorded (in accordance with time-recording policy) and that related time and financial cost targets are met Previous face to face customer service experience is desirable Experience of dealing with financial affairs also desirable If the above role sounds of interest to you please apply today
Apr 28, 2024
Full time
Case Administrator required to join the Personal Injury team based within a firm in Bury St Edmunds to become a case worker.Full timeMon to Fri 9am - 5pmHybrid working offeredMust have own transportCareer progressionLots of company benefitsYou will provide support in the management of client's finances and the associated work arising from this. You will help build good working relationships with Clients, their families and other professionals involved in supporting them. You will need to take a broad overview of a client's circumstances to ensure long-term financial security and that the best interests of clients are met, managing crises and providing advice and solutions.Duties involved: Work under guidance and supervision of the Senior Relationship Managers and Relationship Managers ensuring that Client funds are appropriately managed, including ensuring that sufficient monies are available, within the correct accounts, to meet ongoing needs and expenditure Manage relationship with Clients, their families and other professionals and agencies, such as Case Managers, Social Services and Care in the Community either directly Be working in a team based environment, sharing workloads and delegating tasks to enhance client service Ensure all files are compliant with the firm's policies in respect of conflict checking, money laundering, risk and compliance matters and in relation to the team's policies. Ensure all files are kept up to date and maintained in accordance with the requirements of the Law Society This role may involve regular travel to clients nationally. Flexibility with working hours will be required at times in order to meet the needs of clients. Knowledge, skills and experience required You must have an understanding of the requirements of the Court of Protection Good communication skills, both written and verbal Good interpersonal skills with the ability to interact with disabled clients with both mental and/or physical impairment, on the phone or face to face Confident in dealing with difficult and sometimes volatile situations Be happy to undertake and assist with business development activities for the team Ensure that all work undertaken, including letters and all communications regarding clients, is correctly documented, time-recorded (in accordance with time-recording policy) and that related time and financial cost targets are met Previous face to face customer service experience is desirable Experience of dealing with financial affairs also desirable If the above role sounds of interest to you please apply today
Do you have at least 3 years functional software support experience, and an ambition to develop your career in a dynamic fast growing company, that is market-leading in its sector? This newly created role in an expanding team entails supporting the support officers in response to tickets and cases, training team members in aspects of the solutions , analysing and fixing data, and ensuring all actions are taken within the team and across the wider company to provide a high level of service and support to clients in global companies. Needs an experienced, fast thinking senior support individual who is responsive to client and colleague needs and able to provide a superlative client experience. Excellent career prospects as the team grows. Salary around £28k to £32k pa plus annual bonus based on company and individual performance. Hybrid role with 3 days a week in Reading office near train station and town centre. Hours of work flexible around 9am to 5.30pm or 10:30am to 7pm. In this role you will: constantly have your finger on the pulse of the support tickets in play, their volume and severity and how they are being managed within the team, and step in as needed to improve and expedite resolutions ensure client users of e-learning software, their learning co ordinators / managers and your colleagues in customer success are provided with excellent support services and timely and accurate data and analyses train the team members on advanced aspects of the solutions and maintain /enhance training documentation ensure support processes and procedures are maintained and continually improved to provide world class service report to a support manager based offshore and the UK based Head of Services produce reports and analyses from technical data providing meaningful information for clients, colleagues and senior management when demand dictates, solve tickets and cases where there is a larger than usual backlog liaise with sales, customer success, development and other teams across your organisation to provide excellent customer service You must have: 3 or more years in software support ideally at senior level agility, able to think on your feet and manage a demanding workload at fast pace strong communication skills verbally and in writing to communicate with software users and managers determination to provide world class customer service to large scale prestigious global clients ability to co ordinate team efforts to manage a varying workload including peaks of demand analytical skills to understand problems, issues and data a team player attitude to work effectively within the support team and wider company motivation to take on opportunities to develop your career a dynamic fast growing company that is market leading in its niche Skills and attributes(not essential) experience of e-learning solutions experience of supply chain or procurement solutions French language skills Please contact us with a CV to find out more about this interesting role with excellent career development opportunities in a successful growing company. We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.
Apr 28, 2024
Full time
Do you have at least 3 years functional software support experience, and an ambition to develop your career in a dynamic fast growing company, that is market-leading in its sector? This newly created role in an expanding team entails supporting the support officers in response to tickets and cases, training team members in aspects of the solutions , analysing and fixing data, and ensuring all actions are taken within the team and across the wider company to provide a high level of service and support to clients in global companies. Needs an experienced, fast thinking senior support individual who is responsive to client and colleague needs and able to provide a superlative client experience. Excellent career prospects as the team grows. Salary around £28k to £32k pa plus annual bonus based on company and individual performance. Hybrid role with 3 days a week in Reading office near train station and town centre. Hours of work flexible around 9am to 5.30pm or 10:30am to 7pm. In this role you will: constantly have your finger on the pulse of the support tickets in play, their volume and severity and how they are being managed within the team, and step in as needed to improve and expedite resolutions ensure client users of e-learning software, their learning co ordinators / managers and your colleagues in customer success are provided with excellent support services and timely and accurate data and analyses train the team members on advanced aspects of the solutions and maintain /enhance training documentation ensure support processes and procedures are maintained and continually improved to provide world class service report to a support manager based offshore and the UK based Head of Services produce reports and analyses from technical data providing meaningful information for clients, colleagues and senior management when demand dictates, solve tickets and cases where there is a larger than usual backlog liaise with sales, customer success, development and other teams across your organisation to provide excellent customer service You must have: 3 or more years in software support ideally at senior level agility, able to think on your feet and manage a demanding workload at fast pace strong communication skills verbally and in writing to communicate with software users and managers determination to provide world class customer service to large scale prestigious global clients ability to co ordinate team efforts to manage a varying workload including peaks of demand analytical skills to understand problems, issues and data a team player attitude to work effectively within the support team and wider company motivation to take on opportunities to develop your career a dynamic fast growing company that is market leading in its niche Skills and attributes(not essential) experience of e-learning solutions experience of supply chain or procurement solutions French language skills Please contact us with a CV to find out more about this interesting role with excellent career development opportunities in a successful growing company. We always handle your data carefully and respectfully and in line with Data Protection Legislation and never send your details to any third party, including prospective employers, without your express permission. By applying to this vacancy you are agreeing that we can process your details as described in our Data Protection Policy and Privacy Policy, which you can find on our website.
To help us own and operate some of Amazon's most exciting businesses, we're building an equally brilliant, global team to match To build the next generation of brands that people value and love across the world. Mission To combine expertise, technology, and dedication to create a portfolio of trusted products that touch people's everyday lives. 60-day working from abroad policy Discounts on select SellerX brands, corporate benefits and Urban sports club Subsidies for lunch and transportation Access to a learning and development platform Application Process 3 Team fit and skills evaluation Following a successful call with one of our recruiters, you will have the chance to showcase your skills through an in-depth interview (60 minutes) with one of our team members, covering both technical and behavioral aspects. 4 Take home test / case studies For many of our more senior or technical positions, we include a case study that takes no more than a few hours to complete. 5 Final interview The last stage involves a company fit interview (30 minutes) with the respective C-level leader. This interview will primarily focus on behavioral-based questions. 1 Application screening Once you submit your application, it will be carefully reviewed by one of our recruiters. You can expect to receive feedback from them within two working days. 2 Introduction call with a recruiter If your experience and skillset align with the applied role, you will be invited to a preliminary screening call lasting between 30 to 45 minutes. During this call, you will have the opportunity to learn more about the company, the position, and share your experience in greater detail. 3 Team fit and skills evaluation Following a successful call with one of our recruiters, you will have the chance to showcase your skills through an in-depth interview (60 minutes) with one of our team members, covering both technical and behavioral aspects. 4 Take home test / case studies For many of our more senior or technical positions, we include a case study that takes no more than a few hours to complete. 5 Final interview The last stage involves a company fit interview (30 minutes) with the respective C-level leader. This interview will primarily focus on behavioral-based questions. 1 Application screening Once you submit your application, it will be carefully reviewed by one of our recruiters. You can expect to receive feedback from them within two working days. 2 Introduction call with a recruiter If your experience and skillset align with the applied role, you will be invited to a preliminary screening call lasting between 30 to 45 minutes. During this call, you will have the opportunity to learn more about the company, the position, and share your experience in greater detail. 3 Team fit and skills evaluation Following a successful call with one of our recruiters, you will have the chance to showcase your skills through an in-depth interview (60 minutes) with one of our team members, covering both technical and behavioral aspects. Open Roles We're always looking for brilliant people who can make a big impact. Search for an open role or send us your resume. SellerX Mindset Slide Slide Slide Slide Slide The People Riding the Wave Mengfei Chen, Head of Supply Chain Integration "At SellerX, we embrace creativity and warmly welcome those seeking support whenever needed. We thrive as a team that's always ready to assist beyond our roles." 2021 Supply Chain Manager at SellerX (Q2) 2022 Promotion to Team Lead Supply Chain at SellerX (Q1) 2022 Team Lead Supply Chain Integration at SellerX (Q2) 2022 Led OPS onboarding of 35 brands to NetSuite (Q4) 2023 Promotion to Head of Supply Chain Integration at SellerX (Q2) " I appreciate this dynamic environment that fosters continuous learning. Here you'll work on impactful projects, utilizing cutting-edge tools to drive innovation." 2021 Strategic Planning Associate at SellerX (Q3) 2021 Built a scaled, automated inventory view for all SellerX brands on Amazon (Q3) 2022 Promotion to Senior Data Analyst at SellerX (Q1) 2022 Created self-service analytics tool (Q4) 2023 Promotion to Team Lead Data Analytics at SellerX (Q2) Recruitment process FAQs Working at SellerX What does your work culture look like? Our work culture is designed to empower employees, encourage innovation, and create a supportive and dynamic environment. We believe that promoting transparency and collaboration fosters a positive and fulfilling work experience for our team members. Am I allowed to work from another country? Absolutely! We have a "work from abroad" policy that allows you to work from another country for up to 60 days per year. Do you have flexible working hours? Yes, we do! While some positions may require specific time availability, we generally offer flexible working hours to accommodate different preferences. How often should I come to the office? To enhance collaboration, we follow a hybrid working model, requiring employees to be present in the office at least twice a week. However, certain positions and countries where our entities are located (Germany, UK, US, China, Spain) also offer fully remote work options. If applicable, it will be mentioned in the job description and further discussed by the recruiter during the initial call. Applying for a position Do you provide relocation support? Relocation support is evaluated on a case-by-case basis, depending on business needs and seniority. Do you help with the visa process? Yes, we do assist with the visa process for selected positions through collaboration with the respective agency. Please check with the assigned recruiter to confirm if we can provide visa assistance for the position you are interested in. Do you have any part-time or working student positions? If there are no part-time or working student positions currently listed on our website, we encourage you to submit an unsolicited application through our email . This allows us to save your information in our applicant tracking system and reach out to you when a relevant position becomes available. Application process How long should I wait for a response after applying? We strive to provide an initial response within two working days upon receiving your application. When can I expect feedback after the interview? We do our best to provide feedback promptly. In general, you can anticipate receiving feedback within a few days. How long does the interviewing process take? Typically, the interviewing process lasts approximately two to four weeks. How should I prepare for the interview? The best way to prepare is to familiarize yourself with our company by reading our website and press releases as well as researching the aggregator space itself. Please also take the time to think about any questions you might have regarding the role at SellerX. Contact Berlin London SellerX 1 Poultry London EC2R 8EJ United Kingdom SellerX C3 B, Huake Business Park No. 120 Guanchang Road Dongcheng Dongguan China Hong Kong SellerX 39/F, Tower 1, Metroplaza 223 Hing Fong Road Kwai Fong Hong Kong
Apr 28, 2024
Full time
To help us own and operate some of Amazon's most exciting businesses, we're building an equally brilliant, global team to match To build the next generation of brands that people value and love across the world. Mission To combine expertise, technology, and dedication to create a portfolio of trusted products that touch people's everyday lives. 60-day working from abroad policy Discounts on select SellerX brands, corporate benefits and Urban sports club Subsidies for lunch and transportation Access to a learning and development platform Application Process 3 Team fit and skills evaluation Following a successful call with one of our recruiters, you will have the chance to showcase your skills through an in-depth interview (60 minutes) with one of our team members, covering both technical and behavioral aspects. 4 Take home test / case studies For many of our more senior or technical positions, we include a case study that takes no more than a few hours to complete. 5 Final interview The last stage involves a company fit interview (30 minutes) with the respective C-level leader. This interview will primarily focus on behavioral-based questions. 1 Application screening Once you submit your application, it will be carefully reviewed by one of our recruiters. You can expect to receive feedback from them within two working days. 2 Introduction call with a recruiter If your experience and skillset align with the applied role, you will be invited to a preliminary screening call lasting between 30 to 45 minutes. During this call, you will have the opportunity to learn more about the company, the position, and share your experience in greater detail. 3 Team fit and skills evaluation Following a successful call with one of our recruiters, you will have the chance to showcase your skills through an in-depth interview (60 minutes) with one of our team members, covering both technical and behavioral aspects. 4 Take home test / case studies For many of our more senior or technical positions, we include a case study that takes no more than a few hours to complete. 5 Final interview The last stage involves a company fit interview (30 minutes) with the respective C-level leader. This interview will primarily focus on behavioral-based questions. 1 Application screening Once you submit your application, it will be carefully reviewed by one of our recruiters. You can expect to receive feedback from them within two working days. 2 Introduction call with a recruiter If your experience and skillset align with the applied role, you will be invited to a preliminary screening call lasting between 30 to 45 minutes. During this call, you will have the opportunity to learn more about the company, the position, and share your experience in greater detail. 3 Team fit and skills evaluation Following a successful call with one of our recruiters, you will have the chance to showcase your skills through an in-depth interview (60 minutes) with one of our team members, covering both technical and behavioral aspects. Open Roles We're always looking for brilliant people who can make a big impact. Search for an open role or send us your resume. SellerX Mindset Slide Slide Slide Slide Slide The People Riding the Wave Mengfei Chen, Head of Supply Chain Integration "At SellerX, we embrace creativity and warmly welcome those seeking support whenever needed. We thrive as a team that's always ready to assist beyond our roles." 2021 Supply Chain Manager at SellerX (Q2) 2022 Promotion to Team Lead Supply Chain at SellerX (Q1) 2022 Team Lead Supply Chain Integration at SellerX (Q2) 2022 Led OPS onboarding of 35 brands to NetSuite (Q4) 2023 Promotion to Head of Supply Chain Integration at SellerX (Q2) " I appreciate this dynamic environment that fosters continuous learning. Here you'll work on impactful projects, utilizing cutting-edge tools to drive innovation." 2021 Strategic Planning Associate at SellerX (Q3) 2021 Built a scaled, automated inventory view for all SellerX brands on Amazon (Q3) 2022 Promotion to Senior Data Analyst at SellerX (Q1) 2022 Created self-service analytics tool (Q4) 2023 Promotion to Team Lead Data Analytics at SellerX (Q2) Recruitment process FAQs Working at SellerX What does your work culture look like? Our work culture is designed to empower employees, encourage innovation, and create a supportive and dynamic environment. We believe that promoting transparency and collaboration fosters a positive and fulfilling work experience for our team members. Am I allowed to work from another country? Absolutely! We have a "work from abroad" policy that allows you to work from another country for up to 60 days per year. Do you have flexible working hours? Yes, we do! While some positions may require specific time availability, we generally offer flexible working hours to accommodate different preferences. How often should I come to the office? To enhance collaboration, we follow a hybrid working model, requiring employees to be present in the office at least twice a week. However, certain positions and countries where our entities are located (Germany, UK, US, China, Spain) also offer fully remote work options. If applicable, it will be mentioned in the job description and further discussed by the recruiter during the initial call. Applying for a position Do you provide relocation support? Relocation support is evaluated on a case-by-case basis, depending on business needs and seniority. Do you help with the visa process? Yes, we do assist with the visa process for selected positions through collaboration with the respective agency. Please check with the assigned recruiter to confirm if we can provide visa assistance for the position you are interested in. Do you have any part-time or working student positions? If there are no part-time or working student positions currently listed on our website, we encourage you to submit an unsolicited application through our email . This allows us to save your information in our applicant tracking system and reach out to you when a relevant position becomes available. Application process How long should I wait for a response after applying? We strive to provide an initial response within two working days upon receiving your application. When can I expect feedback after the interview? We do our best to provide feedback promptly. In general, you can anticipate receiving feedback within a few days. How long does the interviewing process take? Typically, the interviewing process lasts approximately two to four weeks. How should I prepare for the interview? The best way to prepare is to familiarize yourself with our company by reading our website and press releases as well as researching the aggregator space itself. Please also take the time to think about any questions you might have regarding the role at SellerX. Contact Berlin London SellerX 1 Poultry London EC2R 8EJ United Kingdom SellerX C3 B, Huake Business Park No. 120 Guanchang Road Dongcheng Dongguan China Hong Kong SellerX 39/F, Tower 1, Metroplaza 223 Hing Fong Road Kwai Fong Hong Kong
Safer Hand Solutions Ltd
Stoke-on-trent, Staffordshire
Business Development Manager Newcastle-under-Lyme £30-£35k + commission Monday - Friday Remote + Field-based (Nationwide) 1 day onsite required per weekPool Car Are you driven, thorough with a service driven approach and have Business Development experience? Additional experience within merchandising, product display or shop fitting even better (well, perfect in fact!) If you're looking for an industry leading, well-established company to join long-term, with which you can develop and thrive within a dynamic Business Development position, please reach out and speak to me. Role: In the role of Business Development Manager, you will be selling a full 360 package: our client provides a bespoke service from the initial design, through to production and fitting. Taking a strategic approach, you will aim to generate new business via effective lead generation and pipelining. Following this through to successfully converting and onboarding leads into new customers. You will also be expected to: Utilise data/analytics and carry out research to identify and target potential customers, as well as recognise areas of improvement, campaign outcomes etc. Feed this back and always share with other teams. Work together with the wider sales team, as well as the marketing and customer accounts teams to achieve optimum results. Develop and exercise expert product knowledge and understanding, ensuring changes in market trends and competitor intel is kept up to date. Engage with prospects and aim to build rapport as quickly and effectively as possible and then ensure communication is consistent and deliver an excellent customer experience throughout. Successfully qualifying of customers' needs. Effectually communicate the value added through the use of product and service, supported by your knowledge and initial client qualification. Execute effective negotiations surrounding pricing, that meets the clients' budgetary requirements, as well as being profitable for the business. Record all prospect interaction and keep the CRM system up to date and accurate. Carry out sales presentations that showcase attractive solutions to help seal prospective deals. Work towards sales KPIs. Requirements As the Business Development Manager, you will have 4-5 years' previous Business Development/Sales experience and will be able to confidently present great figures and success within your previous roles: specifically in prospecting lead generation, and successfully establishing and bringing new, active clients onboard. In addition to this you will: Be proactive, enthusiastic and results driven. Able to work autonomously and brilliantly as part of a team too, being able to collaborate well across different departments. Previous experience of using a CRM system. Outstanding communication skills, both written and verbal. Confidence to carry out presentations. Be IT proficient. Strong analytical and data interpretation skills. Share information and insights gained with the wider to team. Experience within merchandising, product display, shop fitting or similar would be beneficial. Additional Information Pool car provided - applicants need to be local still, despite role being Nationwide. Excellent training programme. Eco aware and sustainable business. Income protection scheme. Cash Plan/medical scheme. Salary review/scheme. Family-run, supportive management. Amazing staff retention levels. Death in Service. If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Hannah Kirk. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Apr 28, 2024
Full time
Business Development Manager Newcastle-under-Lyme £30-£35k + commission Monday - Friday Remote + Field-based (Nationwide) 1 day onsite required per weekPool Car Are you driven, thorough with a service driven approach and have Business Development experience? Additional experience within merchandising, product display or shop fitting even better (well, perfect in fact!) If you're looking for an industry leading, well-established company to join long-term, with which you can develop and thrive within a dynamic Business Development position, please reach out and speak to me. Role: In the role of Business Development Manager, you will be selling a full 360 package: our client provides a bespoke service from the initial design, through to production and fitting. Taking a strategic approach, you will aim to generate new business via effective lead generation and pipelining. Following this through to successfully converting and onboarding leads into new customers. You will also be expected to: Utilise data/analytics and carry out research to identify and target potential customers, as well as recognise areas of improvement, campaign outcomes etc. Feed this back and always share with other teams. Work together with the wider sales team, as well as the marketing and customer accounts teams to achieve optimum results. Develop and exercise expert product knowledge and understanding, ensuring changes in market trends and competitor intel is kept up to date. Engage with prospects and aim to build rapport as quickly and effectively as possible and then ensure communication is consistent and deliver an excellent customer experience throughout. Successfully qualifying of customers' needs. Effectually communicate the value added through the use of product and service, supported by your knowledge and initial client qualification. Execute effective negotiations surrounding pricing, that meets the clients' budgetary requirements, as well as being profitable for the business. Record all prospect interaction and keep the CRM system up to date and accurate. Carry out sales presentations that showcase attractive solutions to help seal prospective deals. Work towards sales KPIs. Requirements As the Business Development Manager, you will have 4-5 years' previous Business Development/Sales experience and will be able to confidently present great figures and success within your previous roles: specifically in prospecting lead generation, and successfully establishing and bringing new, active clients onboard. In addition to this you will: Be proactive, enthusiastic and results driven. Able to work autonomously and brilliantly as part of a team too, being able to collaborate well across different departments. Previous experience of using a CRM system. Outstanding communication skills, both written and verbal. Confidence to carry out presentations. Be IT proficient. Strong analytical and data interpretation skills. Share information and insights gained with the wider to team. Experience within merchandising, product display, shop fitting or similar would be beneficial. Additional Information Pool car provided - applicants need to be local still, despite role being Nationwide. Excellent training programme. Eco aware and sustainable business. Income protection scheme. Cash Plan/medical scheme. Salary review/scheme. Family-run, supportive management. Amazing staff retention levels. Death in Service. If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Hannah Kirk. Alternatively, submit your application for consideration. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted, but may contact you in regards to any other suitable vacancies.
Be Caring, an industry leader in homecare services, has achieved notable recognition for our commitment to excellence and innovation. With prestigious awards such as the Leadership Culture Award from the Business Culture Awards and LaingBuisson Awards for Excellence in Homecare and Excellence in Supported Living in 2023, we've solidified our reputation as an award-winning organisation. We're dedicated to making a meaningful difference in the lives and communities we serve. Job Title: Bid Manager and Copywriter Location: Yorkshire (with travel between Liverpool and North Tyneside) Salary: £40-50k per annum The Opportunity We are on the search for a skilled Bid Manager and Copy Writer, proficient in creating compelling bids and persuasive copy across various platforms. This critical role is for a versatile writer and project manager who can seamlessly shift from detailed tender documents to engaging marketing content, embodying our values and mission in every word. If you have a flair for storytelling, a strategic mindset, and experience in navigating complex bid processes, this role offers a platform to showcase your talents and contribute to our growth. Role Summary As Be Caring's Bid Manager and Copy Writer, you will be at the heart of our business development and communication strategies. Your expertise will not only drive the success of our tender submissions but also elevate our brand presence through powerful narratives and impactful messaging. This role demands a combination of forward planning, collaborative teamwork, and creative excellence. Values Alignment Be Kind: Create content that reflects our compassionate approach to care, fostering a sense of community and inclusivity. Be Proud : Showcase our achievements and values through persuasive and dignified copy, amplifying the voice of an award-winning organisation. Be the Best You Can Be : Continuously seek to elevate our proposals and content, embracing innovation and personal development. Be Happy : Craft messages that convey the satisfaction derived from our services, promoting a positive image to prospective partners and commissioners. Be Safe : Ensure all communications adhere to organisational policies, and standards, maintaining our reputation for trustworthiness. Be Involved : Engage with colleagues across the organisation to gather insights and stories that enrich our bids and content. Key Responsibilities Leadership Work proactively with the central team and local teams, ensuring full engagement and participation in tender opportunities and submission. Work collaboratively with Service Managers and local teams, fostering a culture of high performance and continuous improvement. Provide insights as part of our central leadership team. Manage Business Development Opportunities and Tenders Craft compelling bid documents, ensuring alignment with client requirements and organisational goals. Analyse opportunities, sharing critical information, highlighting risks and opportunities to facilitate informed decision-making on bid participation. Lead the preparation and submission of bids, managing timelines, and ensuring adherence to all milestones from SQ/PQQ to ITT. Content Creation and Management Work with the Communications and Engagement team to develop captivating stories and news items for our website and other communications and marketing channels including social media. Develop engaging and informative content for marketing materials, digital platforms, and social media, reflecting Be Caring s values and achievements. Maintain and enhance bid and marketing assets, including case studies, bid responses, and content libraries, ensuring relevance and accessibility. Awards and Recognition Identify and pursue awards and accreditations, managing submissions to enhance Be Caring's reputation and sector recognition. Collaborate with teams across the organisation to gather compelling stories and evidence for award submissions. Performance Management Conduct thorough post-bid reviews, identifying areas for improvement in both content and process, aiming for continuous enhancement of our bidding strategy. Regularly report on tender outcomes, marketing impact, and content engagement metrics, using insights to inform future strategies. Additional Duties Promote a culture of fairness and respect. Undertake any reasonable duties as specified by senior management to meet business needs. Contribute to the leadership and development of the organisation in line with our mission, vision, and values. Knowledge and Skills Proven experience in bid writing and content creation, ideally within the healthcare or social care sector. Exceptional writing, editing, and communication skills, with the ability to tailor messages for different audiences. Strong project management abilities, capable of meeting tight deadlines and managing multiple projects simultaneously. Deep understanding of the tendering process and best practices in content marketing. Proficiency in Microsoft Office and experience with content management systems. Equal Opportunities Statement Be Caring is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of age, gender, gender identity or expression, sexual orientation, religion, ethnicity, race, nationality, disability status, or any other protected characteristic. We welcome applications from all parts of the community, particularly from underrepresented groups.
Apr 28, 2024
Full time
Be Caring, an industry leader in homecare services, has achieved notable recognition for our commitment to excellence and innovation. With prestigious awards such as the Leadership Culture Award from the Business Culture Awards and LaingBuisson Awards for Excellence in Homecare and Excellence in Supported Living in 2023, we've solidified our reputation as an award-winning organisation. We're dedicated to making a meaningful difference in the lives and communities we serve. Job Title: Bid Manager and Copywriter Location: Yorkshire (with travel between Liverpool and North Tyneside) Salary: £40-50k per annum The Opportunity We are on the search for a skilled Bid Manager and Copy Writer, proficient in creating compelling bids and persuasive copy across various platforms. This critical role is for a versatile writer and project manager who can seamlessly shift from detailed tender documents to engaging marketing content, embodying our values and mission in every word. If you have a flair for storytelling, a strategic mindset, and experience in navigating complex bid processes, this role offers a platform to showcase your talents and contribute to our growth. Role Summary As Be Caring's Bid Manager and Copy Writer, you will be at the heart of our business development and communication strategies. Your expertise will not only drive the success of our tender submissions but also elevate our brand presence through powerful narratives and impactful messaging. This role demands a combination of forward planning, collaborative teamwork, and creative excellence. Values Alignment Be Kind: Create content that reflects our compassionate approach to care, fostering a sense of community and inclusivity. Be Proud : Showcase our achievements and values through persuasive and dignified copy, amplifying the voice of an award-winning organisation. Be the Best You Can Be : Continuously seek to elevate our proposals and content, embracing innovation and personal development. Be Happy : Craft messages that convey the satisfaction derived from our services, promoting a positive image to prospective partners and commissioners. Be Safe : Ensure all communications adhere to organisational policies, and standards, maintaining our reputation for trustworthiness. Be Involved : Engage with colleagues across the organisation to gather insights and stories that enrich our bids and content. Key Responsibilities Leadership Work proactively with the central team and local teams, ensuring full engagement and participation in tender opportunities and submission. Work collaboratively with Service Managers and local teams, fostering a culture of high performance and continuous improvement. Provide insights as part of our central leadership team. Manage Business Development Opportunities and Tenders Craft compelling bid documents, ensuring alignment with client requirements and organisational goals. Analyse opportunities, sharing critical information, highlighting risks and opportunities to facilitate informed decision-making on bid participation. Lead the preparation and submission of bids, managing timelines, and ensuring adherence to all milestones from SQ/PQQ to ITT. Content Creation and Management Work with the Communications and Engagement team to develop captivating stories and news items for our website and other communications and marketing channels including social media. Develop engaging and informative content for marketing materials, digital platforms, and social media, reflecting Be Caring s values and achievements. Maintain and enhance bid and marketing assets, including case studies, bid responses, and content libraries, ensuring relevance and accessibility. Awards and Recognition Identify and pursue awards and accreditations, managing submissions to enhance Be Caring's reputation and sector recognition. Collaborate with teams across the organisation to gather compelling stories and evidence for award submissions. Performance Management Conduct thorough post-bid reviews, identifying areas for improvement in both content and process, aiming for continuous enhancement of our bidding strategy. Regularly report on tender outcomes, marketing impact, and content engagement metrics, using insights to inform future strategies. Additional Duties Promote a culture of fairness and respect. Undertake any reasonable duties as specified by senior management to meet business needs. Contribute to the leadership and development of the organisation in line with our mission, vision, and values. Knowledge and Skills Proven experience in bid writing and content creation, ideally within the healthcare or social care sector. Exceptional writing, editing, and communication skills, with the ability to tailor messages for different audiences. Strong project management abilities, capable of meeting tight deadlines and managing multiple projects simultaneously. Deep understanding of the tendering process and best practices in content marketing. Proficiency in Microsoft Office and experience with content management systems. Equal Opportunities Statement Be Caring is an equal opportunity employer committed to diversity and inclusion. We do not discriminate on the basis of age, gender, gender identity or expression, sexual orientation, religion, ethnicity, race, nationality, disability status, or any other protected characteristic. We welcome applications from all parts of the community, particularly from underrepresented groups.
Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Full Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H.Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. Jewellery, Watch & Gift Retail is truly unique! In any of our H.Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special! What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Apr 27, 2024
Full time
Our Sales Associates help our customers Celebrate Life & Express Love! Permanent Sales Associate - Full Time Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers. As a committed and dedicated member of the team, you'll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry. As the face of H.Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our Store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! Your background You'll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, 'can-do' attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers. Jewellery, Watch & Gift Retail is truly unique! In any of our H.Samuel stores you'll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one's Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us - Be part of something special! What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Your rewards We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.What is also really amazing about Signet are the career development opportunities. If you've got potential, we'll help you fulfil it. We've got the training and development programmes in place to really help you make the most of your talent! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 300 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Depot Manager Competitive salary and excellent benefits package. A quick look at the role. We're on the hunt for a Depot Manager to effectively manage our depot and supporting out bases. Ensuring health and safety, environmental and operator licence compliance won't simply be your bread and butter, it needs to be your passion. Along with delivering first-class customer service and cultivating an environment where continuous improvement is the norm, not the exception. Why it's an opportunity not to be wasted Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency - not bureaucracy. A chance to showcase your ability to meet clearly defined KPIs and drive best practice and continuous improvement in cost control and productivity. Play an integral role in the development of drivers and staff, creating an environment where everyone can excel. An opportunity to monitor, manage and co-ordinate all depot-based resources to ensure an increase in operational productivity and service standards. Be trusted to agree, monitor and manage the full depot profit and loss budget, as well as delegate accountability where appropriate to ensure year-on-year growth. A chance to closely collaborate with a Biffa Business Improvement Manager to ensure local customers are regularly visited and feel well looked after by Biffa in terms of service and costs. Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate. An opportunity to push yourself to meet key targets, shape new practices and define the strategy of the depot. A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention. Requirements Here's what we require: Experience as Operations Manager (or similar level of responsibility in services or logistics). CPC Qualification. The ability to work within a commercially driven and time-critical environment. Experience of people and health and safety management within a unionised and multi-shift environment. Knowledge of existing and impending environmental and health and safety legislation. Knowledge of the local area. Ability to work to clearly defined KPIs. Proven track record of delivering continuous improvement within an operational environment. The ability to communicate with conviction, plan with precision and, most importantly, play well with others. Minimum GCSE (or equivalent) in English and Maths, however A-Levels or a Degree certainly won't do any harm. Benefits And here's why you'll love it at Biffa. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Competitive salary, bonus and car. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 10,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
Apr 27, 2024
Full time
Depot Manager Competitive salary and excellent benefits package. A quick look at the role. We're on the hunt for a Depot Manager to effectively manage our depot and supporting out bases. Ensuring health and safety, environmental and operator licence compliance won't simply be your bread and butter, it needs to be your passion. Along with delivering first-class customer service and cultivating an environment where continuous improvement is the norm, not the exception. Why it's an opportunity not to be wasted Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency - not bureaucracy. A chance to showcase your ability to meet clearly defined KPIs and drive best practice and continuous improvement in cost control and productivity. Play an integral role in the development of drivers and staff, creating an environment where everyone can excel. An opportunity to monitor, manage and co-ordinate all depot-based resources to ensure an increase in operational productivity and service standards. Be trusted to agree, monitor and manage the full depot profit and loss budget, as well as delegate accountability where appropriate to ensure year-on-year growth. A chance to closely collaborate with a Biffa Business Improvement Manager to ensure local customers are regularly visited and feel well looked after by Biffa in terms of service and costs. Set and agree clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate. An opportunity to push yourself to meet key targets, shape new practices and define the strategy of the depot. A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention. Requirements Here's what we require: Experience as Operations Manager (or similar level of responsibility in services or logistics). CPC Qualification. The ability to work within a commercially driven and time-critical environment. Experience of people and health and safety management within a unionised and multi-shift environment. Knowledge of existing and impending environmental and health and safety legislation. Knowledge of the local area. Ability to work to clearly defined KPIs. Proven track record of delivering continuous improvement within an operational environment. The ability to communicate with conviction, plan with precision and, most importantly, play well with others. Minimum GCSE (or equivalent) in English and Maths, however A-Levels or a Degree certainly won't do any harm. Benefits And here's why you'll love it at Biffa. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Competitive salary, bonus and car. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 10,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.
ACS Recruitment Solutions Ltd
Cardiff, South Glamorgan
Legal Receptionist Location: Cardiff Salary: £22,000 - £25,000 depending on experience Hours: Full Time and office basedAre you a legal receptionist looking for a new opportunity? We are currently seeking a professional and organised individual to join our clients team as a Legal Receptionist at our clients brand new office in Cardiff. Primary Responsibilities Include: Provide support to paralegals, the office manager, and other staff, for the smooth operation of the office. Preparing mail and enclosures for dispatch. Distribute mail deliveries daily Greet and welcome visitors as they arrive Answer, Screen and forward incoming calls Ensure reception area is tidy and presentable Carrying out other duties and responsibilities as required Preparing correspondence using our case management system Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files. About the Person: To be a successful candidate for this role you must also have the following attributes, skills and experience: Have excellent experience in reception duties. Experience of working within a legal environment. Ideally have some administration experience within residential conveyancing but not essential. Demonstrate initiative. Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person. Be highly organised, methodical and presentable.
Apr 27, 2024
Full time
Legal Receptionist Location: Cardiff Salary: £22,000 - £25,000 depending on experience Hours: Full Time and office basedAre you a legal receptionist looking for a new opportunity? We are currently seeking a professional and organised individual to join our clients team as a Legal Receptionist at our clients brand new office in Cardiff. Primary Responsibilities Include: Provide support to paralegals, the office manager, and other staff, for the smooth operation of the office. Preparing mail and enclosures for dispatch. Distribute mail deliveries daily Greet and welcome visitors as they arrive Answer, Screen and forward incoming calls Ensure reception area is tidy and presentable Carrying out other duties and responsibilities as required Preparing correspondence using our case management system Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files. About the Person: To be a successful candidate for this role you must also have the following attributes, skills and experience: Have excellent experience in reception duties. Experience of working within a legal environment. Ideally have some administration experience within residential conveyancing but not essential. Demonstrate initiative. Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person. Be highly organised, methodical and presentable.
ILPA - Immigration Law Practitioners' Association Ltd
Salary: £40,175 from 1 April 2024, with potential annual step increases up to £44,868 Hours: 35 hours per week (part-time or job-sharing will be considered) Deadline for receipt of applications: 18 March 2024 Contact about the role : About the role and how to apply: Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum, and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect. We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years' experience in providing advice and representation in asylum including working in legal aid. You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration's policy work, such as inputting into policy papers and meeting with partner organisations when required. We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option. This is a unique opportunity to build on your experience as a lawyer or caseworker to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills. Responsibilities will include: Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload) Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals Work with the Legal Manager to design and deliver training to lawyers, NGOs and other professionals Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people Contribute to policy and briefing papers. The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice. Rainbow Migration's vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Rainbow Migration's vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. . At Rainbow Migration, we don't just accept difference - we celebrate it, we support it, and we thrive on it. We're proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements. We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification How to apply: Closing date: Applications will be reviewed on a rolling basis, but the first consideration of received applications will take place on 18 March 2024. Interview date: Interviews will be scheduled on an ongoing basis in response to applications received. Please read the job description and person specification . If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via . Please send: Your CV A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes) Optional: a completed monitoring form to . In your statement, please: Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a 'substantial' and 'long-term' effect on your ability to do normal daily activities) State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this. By submitting an application, you: Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. We are proud to be a member of the Experts by Experience Employment Network ( ), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at which may help in preparing your job application. Privacy notice If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy . Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store your data for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months
Apr 27, 2024
Full time
Salary: £40,175 from 1 April 2024, with potential annual step increases up to £44,868 Hours: 35 hours per week (part-time or job-sharing will be considered) Deadline for receipt of applications: 18 March 2024 Contact about the role : About the role and how to apply: Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum, and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect. We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years' experience in providing advice and representation in asylum including working in legal aid. You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration's policy work, such as inputting into policy papers and meeting with partner organisations when required. We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option. This is a unique opportunity to build on your experience as a lawyer or caseworker to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills. Responsibilities will include: Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload) Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals Work with the Legal Manager to design and deliver training to lawyers, NGOs and other professionals Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people Contribute to policy and briefing papers. The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice. Rainbow Migration's vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Rainbow Migration's vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. . At Rainbow Migration, we don't just accept difference - we celebrate it, we support it, and we thrive on it. We're proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements. We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification How to apply: Closing date: Applications will be reviewed on a rolling basis, but the first consideration of received applications will take place on 18 March 2024. Interview date: Interviews will be scheduled on an ongoing basis in response to applications received. Please read the job description and person specification . If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via . Please send: Your CV A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes) Optional: a completed monitoring form to . In your statement, please: Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a 'substantial' and 'long-term' effect on your ability to do normal daily activities) State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this. By submitting an application, you: Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. We are proud to be a member of the Experts by Experience Employment Network ( ), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at which may help in preparing your job application. Privacy notice If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy . Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store your data for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months