Administration Assistant - Quality Data Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Fixed Term Contract - 6 months initially, possibly permanent - Full time Benefits : A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Since 1964, we have been the name on everyone's lips when they think about high quality ultra-high vacuum products and services. As pioneers in the field of UHV technology, Vacgen's focus on innovation, reliability and quality has helped great minds take great leaps forward. Products from VACGEN are widely used by the world's leading Universities and research institutions, from NASA and the European Space Agency to the Large Hadron Collider at CERN. VACGEN remains the partner of choice for the next generation of researchers, innovators and builders. From our UK high tech manufacturing base, our focus is on delivering enabling technologies and supporting our customers across industry and academia. At our new, purpose-built manufacturing facility near Hailsham, East Sussex we have entered an exciting new phase in our development as we embark on an ambitious expansion programme. Are you looking for the next step in your career Could you be the right person to fill one of our positions We are now recruiting for an Administration Assistant to work with our Quality Data. In addition to this as our Administration Assistant within Quality you will be responsible for: Preparing and filing our Quality documentation packs for customer and internal records. Data entry and organizing and maintaining office files and documents. Providing general administrative support to staff as needed. Checking accuracy and completeness of documents. Filing documents in both physical and digital storage. Effectively interacting with colleagues. Ensuring all processes and procedures are adhered to. In order to be successful in this role it's essential that you have: Excellent organisational and communication skills. Attention to detail and accuracy in data entry tasks. Proven experience in an administrative / data entry role. Ability to multitask effectively. Detail orientated. Proficiency in computerised office systems. Knowledge of clerical procedures and office management practices. It would be great if you had experience in: Working in a manufacturing and / or assembly organisation. Engineering competence in relation to machining and assembly and a suitable level of product and organisational familiarization is a distinct advantage. If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
Apr 29, 2024
Full time
Administration Assistant - Quality Data Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Fixed Term Contract - 6 months initially, possibly permanent - Full time Benefits : A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Since 1964, we have been the name on everyone's lips when they think about high quality ultra-high vacuum products and services. As pioneers in the field of UHV technology, Vacgen's focus on innovation, reliability and quality has helped great minds take great leaps forward. Products from VACGEN are widely used by the world's leading Universities and research institutions, from NASA and the European Space Agency to the Large Hadron Collider at CERN. VACGEN remains the partner of choice for the next generation of researchers, innovators and builders. From our UK high tech manufacturing base, our focus is on delivering enabling technologies and supporting our customers across industry and academia. At our new, purpose-built manufacturing facility near Hailsham, East Sussex we have entered an exciting new phase in our development as we embark on an ambitious expansion programme. Are you looking for the next step in your career Could you be the right person to fill one of our positions We are now recruiting for an Administration Assistant to work with our Quality Data. In addition to this as our Administration Assistant within Quality you will be responsible for: Preparing and filing our Quality documentation packs for customer and internal records. Data entry and organizing and maintaining office files and documents. Providing general administrative support to staff as needed. Checking accuracy and completeness of documents. Filing documents in both physical and digital storage. Effectively interacting with colleagues. Ensuring all processes and procedures are adhered to. In order to be successful in this role it's essential that you have: Excellent organisational and communication skills. Attention to detail and accuracy in data entry tasks. Proven experience in an administrative / data entry role. Ability to multitask effectively. Detail orientated. Proficiency in computerised office systems. Knowledge of clerical procedures and office management practices. It would be great if you had experience in: Working in a manufacturing and / or assembly organisation. Engineering competence in relation to machining and assembly and a suitable level of product and organisational familiarization is a distinct advantage. If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance. No agencies please.
Salary: £27,393 - £31,676 per annum Location: Hybrid and Haywards Heath - Burns House Hours: 36 per week Contract Type: 1 Permanent post and 1 six month Fixed Term Contract You'll be part of the team responsible for maintaining and managing the Common Housing Register for Mid Sussex, along with assessing applications and nominating suitable applicants for vacancies. One of your key duties will include gathering and assessing information and evidence to ensure that all housing applications are eligible and correctly prioritised in line with the Mid Sussex Allocation Scheme. We'll look for you to check and update property adverts and to ensure that clients are provided with effective professional advise and assistance tailored to their individual needs. You'll be working closely with the local authority, housing partners and Clarion colleagues to enable appropriate and successful lettings as well as liaising with MSDC to assist in the prevention of homelessness. About you Ideally you'll have a background of working in a busy customer service environment with good working knowledge of Microsoft office and be able to maintain attention to detail and remain calm under pressure and be able to prioritise your workload. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 9th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with a base location at our offices in Haywards Heath. Candidates will be expected to work from the office at least 2 days per week. Applicants must be able to travel across the region as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Apr 28, 2024
Full time
Salary: £27,393 - £31,676 per annum Location: Hybrid and Haywards Heath - Burns House Hours: 36 per week Contract Type: 1 Permanent post and 1 six month Fixed Term Contract You'll be part of the team responsible for maintaining and managing the Common Housing Register for Mid Sussex, along with assessing applications and nominating suitable applicants for vacancies. One of your key duties will include gathering and assessing information and evidence to ensure that all housing applications are eligible and correctly prioritised in line with the Mid Sussex Allocation Scheme. We'll look for you to check and update property adverts and to ensure that clients are provided with effective professional advise and assistance tailored to their individual needs. You'll be working closely with the local authority, housing partners and Clarion colleagues to enable appropriate and successful lettings as well as liaising with MSDC to assist in the prevention of homelessness. About you Ideally you'll have a background of working in a busy customer service environment with good working knowledge of Microsoft office and be able to maintain attention to detail and remain calm under pressure and be able to prioritise your workload. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- Competitive salaries that are benchmarked regularly against current market rates Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! Matched pension contributions of up to 7.5% of your salary with generous life assurance Flexible and agile working for the majority of our employees. Other perks Company Bonus Scheme Eye care vouchers Holiday trading scheme allowing you to buy and sell leave Free counselling and legal advice scheme for you and your family Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave. Closing Date: Thursday 9th May 2024 at midnight. For further details on this vacancy and to download the role profile please visit our website or click 'apply'. This is a hybrid role with a base location at our offices in Haywards Heath. Candidates will be expected to work from the office at least 2 days per week. Applicants must be able to travel across the region as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. About Clarion Housing Group Clarion Housing Group is the country's largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters Client Details A leading competitor in the FMCG industry. Description Business Services: Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.). Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model'). Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage. Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively. Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation. Strategy and Planning: Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global. Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster. Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent. Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights. Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability. Services Management: Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager. Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services. Accountable for local Vendor and contract management. Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement. Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery. Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements. Profile Education: A bachelor's or master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry work Experience with a broad range of exposure to various technical environments and business analysis. Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity. Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution Solid experience in managing matrix organization business leadership team to meet their expectation Capability to empower and develop people Experience of project definition and scoping, formulation of feasibility studies and benefits cases Must possess strong business acumen to perform as a reliable and valuable business partner. Experience in building & working with remote teams Job Offer bonus scheme up to 17.5% car allowance £6250 private healthcare 27 days holiday + bank holiday pension double contribution up to 10% volunteering days life insurance
Apr 28, 2024
Full time
The Cluster IT Manager is a Single Point of Contact representing Global Information Services towards clusters business leadership and local stakeholders. The role owns the IT demand in the clusters and is accountable for end-to-end IT engagement towards business solution delivery, technology strategy development based on business objectives, services management, risk management and relationship management within the functions in the clusters Client Details A leading competitor in the FMCG industry. Description Business Services: Acts as the key liaison across UK & Ireland and its business units, information technology teams and external IT partners (peer industry, etc.). Is expected to embody the values of the company and ensures compliance with international & local IT corporate policies & procedures (including deep understanding and strict adherence to guidelines on 'Combined Business Model'). Drive digital transformation initiatives, leveraging emerging technologies to enhance productivity, customer experience, and competitive advantage. Partner with internal stakeholders to assess technology needs, prioritize projects, and allocate resources effectively. Provide strategic guidance and recommendations to senior management on IT investments, trends, and opportunities for innovation. Strategy and Planning: Engages with Global CoEs, DevOps, CPG Sales, Strategy and Planning, Infrastructure and Shared Platforms to assess the technology options and capabilities and develop business cases. Gathers key IT information data (I2P template) for the Value Creation Planning or cluster Business project, defines a strong business case in co-ordination with BPOs, Region and Global CoEs and cross IT functions either cluster or Global. Develop and implement comprehensive IT strategies aligned with business objectives for the UK, Ireland cluster. Represents and drives the IT vision, strategy & initiatives to the business leadership team and ensures that the business stakeholders are aware of the IT vision, strategic planning and priorities. Ensures that the IT cost model for the cluster is accurate and transparent. Collaborates with Business, BPOs and the Regional IT Director to develop and deliver the annual GIS budget plan (AOP) for the cluster business. Provides period end closing reporting and insights. Assists the business in forecasting, documenting and planning for future IT needs, as well as manage IT prioritization activities within and across the clusters Oversees the planning, deployment, and maintenance of IT systems, networks, and applications to ensure optimal performance and reliability. Services Management: Ensures that SLA performance are aligned and communicated to the business leadership team. Liaises for that purpose with cluster IT team, Service Integration Manager and vendor Service Manager. Manages stakeholder expectations and alignment with business goals. In alignment with Global teams, drives within the cluster Continuous Improvement, Cost Reduction, Standardization and Harmonization of the GIS services. Accountable for local Vendor and contract management. Owns the pipeline of cluster IT projects and ensures their successful implementation. Participates in local Steerco's where appropriate Lead and mentor a team of IT professionals, fostering a innovation, collaboration, and continuous improvement. Evaluate vendor solutions, negotiate contracts, and manage relationships to ensure cost-effective procurement and service delivery. Establish and enforce IT policies, procedures, and security protocols to safeguard data, mitigate risks, and ensure compliance with regulatory requirements. Profile Education: A bachelor's or master's degree in Computer Science, Information Systems, Business Administration or related field, or equivalent work experience. Must have: Over 7 years of IT and Business/Industry work Experience with a broad range of exposure to various technical environments and business analysis. Over 3 years in advisory role in Information Systems to the business leadership function of which a significant amount has been in a company of similar size and complexity. Experience and understanding in business process management, with an ability to translates business needs into IT enabled solution Solid experience in managing matrix organization business leadership team to meet their expectation Capability to empower and develop people Experience of project definition and scoping, formulation of feasibility studies and benefits cases Must possess strong business acumen to perform as a reliable and valuable business partner. Experience in building & working with remote teams Job Offer bonus scheme up to 17.5% car allowance £6250 private healthcare 27 days holiday + bank holiday pension double contribution up to 10% volunteering days life insurance
CNC Setter / Operator (Miller) Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Full time, Permanent Hours: Monday - Friday, 37 hours - An element of flexibility as to when hours are worked Benefits : A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Since 1964, we have been the name on everyone's lips when they think about high quality ultra-high vacuum products and services. As pioneers in the field of UHV technology, Vacgen's focus on innovation, reliability and quality has helped great minds take great leaps forward. Products from VACGEN are widely used by the world's leading Universities and research institutions, from NASA and the European Space Agency to the Large Hadron Collider at CERN. VACGEN remains the partner of choice for the next generation of researchers, innovators and builders. From our UK high tech manufacturing base, our focus is on delivering enabling technologies and supporting our customers across industry and academia. At our new, purpose-built manufacturing facility near Hailsham, East Sussex we have entered an exciting new phase in our development as we embark on an ambitious expansion programme. Are you looking for the next step in your career Could you be the right person to fill one of our positions We are now recruiting for a CNC Setter / Operator to set and operate CNC Mills to produce parts correct to drawing. As our CNC Setter / Operator you will be responsible for: Set and run proven and unproven programs, adjust work and/or tool co-ordinates and correct any errors. Set tools and produce 'First off' parts to the correct quality. Change from machine to machine at infrequent intervals. Fulfil training programs deemed necessary to allow efficient performance of duties. Maintaining of equipment by completing preventive maintenance requirements. Perform other duties from time to time, as may be required by the Company. In order to be successful in this role it's essential that you have: Must have experience in using CNC Machines Ability to read and understand engineering drawings and GD&T. Ability to read & understand ISO and conversational machine programs. Capable of using various machine controls (FANUC, Heidenhain and Siemens). Understand how tools and material will react after & during machining. To be able to foresee potential problems before they arise. Deadline driven without compromising quality. Ideally have experience in machining chambers and fabricated items. Understands requirements of On Time Delivery both internally and externally. It would be great if you had / were: IT literate (Windows 7, MS Office). Experience of offline programming. AlphaCAM preferable - training available. Experience of electronic inspection using Faro Arm. Experienced in manual turning. Experienced in CNC turning. If you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
Apr 28, 2024
Full time
CNC Setter / Operator (Miller) Location: Hailsham, BN27 4EL Salary: Competitive, DOE Contract: Full time, Permanent Hours: Monday - Friday, 37 hours - An element of flexibility as to when hours are worked Benefits : A competitive salary, private medical insurance, 25 days holiday, salary sacrifice company pension, life insurance, a state-of-the-art working environment! Since 1964, we have been the name on everyone's lips when they think about high quality ultra-high vacuum products and services. As pioneers in the field of UHV technology, Vacgen's focus on innovation, reliability and quality has helped great minds take great leaps forward. Products from VACGEN are widely used by the world's leading Universities and research institutions, from NASA and the European Space Agency to the Large Hadron Collider at CERN. VACGEN remains the partner of choice for the next generation of researchers, innovators and builders. From our UK high tech manufacturing base, our focus is on delivering enabling technologies and supporting our customers across industry and academia. At our new, purpose-built manufacturing facility near Hailsham, East Sussex we have entered an exciting new phase in our development as we embark on an ambitious expansion programme. Are you looking for the next step in your career Could you be the right person to fill one of our positions We are now recruiting for a CNC Setter / Operator to set and operate CNC Mills to produce parts correct to drawing. As our CNC Setter / Operator you will be responsible for: Set and run proven and unproven programs, adjust work and/or tool co-ordinates and correct any errors. Set tools and produce 'First off' parts to the correct quality. Change from machine to machine at infrequent intervals. Fulfil training programs deemed necessary to allow efficient performance of duties. Maintaining of equipment by completing preventive maintenance requirements. Perform other duties from time to time, as may be required by the Company. In order to be successful in this role it's essential that you have: Must have experience in using CNC Machines Ability to read and understand engineering drawings and GD&T. Ability to read & understand ISO and conversational machine programs. Capable of using various machine controls (FANUC, Heidenhain and Siemens). Understand how tools and material will react after & during machining. To be able to foresee potential problems before they arise. Deadline driven without compromising quality. Ideally have experience in machining chambers and fabricated items. Understands requirements of On Time Delivery both internally and externally. It would be great if you had / were: IT literate (Windows 7, MS Office). Experience of offline programming. AlphaCAM preferable - training available. Experience of electronic inspection using Faro Arm. Experienced in manual turning. Experienced in CNC turning. If you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please.
We're looking for a German Legal Counsel We are the leading and fastest growing Alternative Lender in the German market. A market that is still developing and we are there to shape it. Iwoca has established strong cooperations with the leading banks, financial advisors and platforms in Germany, like Commerzbank and eBay. However, we're still near the start of our journey - our aim is to finance a million small businesses within a decade and so we need more smart, hands-on people to help us reach this goal. We are recruiting a German qualified lawyer on a part-time basis to primarily work with our German business and report to iwoca's Head of Legal. About us Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. Our culture We're expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we're looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses. Your mission Support and advise teams across the German business, including lending propositions (product development), customer acquisition, customer success, marketing and people ops (HR). Draft, review and negotiate partnership, customer and supplier contracts by providing pragmatic and commercial support identify and implement process improvements to make legal work more efficient, including building out and maintaining templates, playbooks and decision frameworks for our partnership and customer acquisition agreements Improve and maintain the business' policies and procedures relating to GDPR for our key stakeholders - customers, employees and partners Instruct and manage external legal counsel, and manage legal budget with the guidance of the Head of Legal and GM of Germany Support any regulatory matters relating to licensing to lend to and collect from customers in Germany, and ensure our product complies with all elements of German law. Support corporate housekeeping, management of constitutional documents and statutory books, and ongoing filing requirements across our German entities. There will be opportunities for you to: Advise and educate other members of the legal team on areas of your competence through formal and informal training Manage and mentor a German-speaking paralegal through tasks assigned to you Get involved more broadly with the Legal function, including in the UK and Luxembourg and any other jurisdiction in which we may operate Requirements You are an experienced lawyer, qualified in Germany You are fluent in German and English You have experience in: commercial contracts, partnership and broker agreements GDPR and data protection laws, and have been involved in implementing policies and procedures to ensure compliance working in an in-house environment, particularly a fintech or finance business You are smart, meaning you: use thoughtful legal analysis to quickly cut through legal and commercial complexity give concrete feedback in a way that facilitates decision-making You are motivated, meaning you: go above and beyond to deliver high quality legal work in line with deadlines curious about all parts of the business and the challenges they face You are humble: no ego, we're in it together you proactively reflect on individual and team performance on a task. understand where gaps exist in legal skills and knowledge and engage external counsel where appropriate. It would be also nice if you: have some knowledge and understanding of lending businesses, and the regulation applying to business lending in Germany have some experience with employment law issues have some experience of working with Luxembourg fund structures appreciate the importance of quantifying legal risk to inform decision-making are willing to work some of the time in one of our offices are interested in growing with our dynamic German business and, in the future, other countries in which we may operate We want to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that inclusivity, and diversity that comes through greater inclusivity, isn't an optional add-on; it's the core ingredient of what makes us great. We care about making iwoca a healthy and happy community for all of our team members to thrive in. Our benefits We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds and Frankfurt. Events and clubs, like bingo, comedy nights, yoga classes, football Two company retreats a year, we've been to France, Italy, Spain and further afield Plenty of drinks and snacks in our offices We offer a wide range of benefits: Medical insurance from Vitality, including discounted gym membership 25 days' holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave Instant access to emotional and mental health support with our partner, Spill Share options Generous maternity and paternity leave A nursery tax benefit scheme to help you save money Paid volunteering day to support your chosen charity Extra leave if you want to travel or study One-month fully paid sabbatical after 4 years Cycle-to-work scheme Electric car scheme And to make sure we all keep learning, we offer: An L&D budget for everyone, including a book budget Company-wide talks with internal and external speakers Access to learning platforms like Treehouse if you want to learn to code For more information: iwoca benefits & policies: coda.io/d/iwoca-benefits-policies
Apr 28, 2024
Full time
We're looking for a German Legal Counsel We are the leading and fastest growing Alternative Lender in the German market. A market that is still developing and we are there to shape it. Iwoca has established strong cooperations with the leading banks, financial advisors and platforms in Germany, like Commerzbank and eBay. However, we're still near the start of our journey - our aim is to finance a million small businesses within a decade and so we need more smart, hands-on people to help us reach this goal. We are recruiting a German qualified lawyer on a part-time basis to primarily work with our German business and report to iwoca's Head of Legal. About us Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We've already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We'll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. Our culture We're expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we're looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses. Your mission Support and advise teams across the German business, including lending propositions (product development), customer acquisition, customer success, marketing and people ops (HR). Draft, review and negotiate partnership, customer and supplier contracts by providing pragmatic and commercial support identify and implement process improvements to make legal work more efficient, including building out and maintaining templates, playbooks and decision frameworks for our partnership and customer acquisition agreements Improve and maintain the business' policies and procedures relating to GDPR for our key stakeholders - customers, employees and partners Instruct and manage external legal counsel, and manage legal budget with the guidance of the Head of Legal and GM of Germany Support any regulatory matters relating to licensing to lend to and collect from customers in Germany, and ensure our product complies with all elements of German law. Support corporate housekeeping, management of constitutional documents and statutory books, and ongoing filing requirements across our German entities. There will be opportunities for you to: Advise and educate other members of the legal team on areas of your competence through formal and informal training Manage and mentor a German-speaking paralegal through tasks assigned to you Get involved more broadly with the Legal function, including in the UK and Luxembourg and any other jurisdiction in which we may operate Requirements You are an experienced lawyer, qualified in Germany You are fluent in German and English You have experience in: commercial contracts, partnership and broker agreements GDPR and data protection laws, and have been involved in implementing policies and procedures to ensure compliance working in an in-house environment, particularly a fintech or finance business You are smart, meaning you: use thoughtful legal analysis to quickly cut through legal and commercial complexity give concrete feedback in a way that facilitates decision-making You are motivated, meaning you: go above and beyond to deliver high quality legal work in line with deadlines curious about all parts of the business and the challenges they face You are humble: no ego, we're in it together you proactively reflect on individual and team performance on a task. understand where gaps exist in legal skills and knowledge and engage external counsel where appropriate. It would be also nice if you: have some knowledge and understanding of lending businesses, and the regulation applying to business lending in Germany have some experience with employment law issues have some experience of working with Luxembourg fund structures appreciate the importance of quantifying legal risk to inform decision-making are willing to work some of the time in one of our offices are interested in growing with our dynamic German business and, in the future, other countries in which we may operate We want to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that inclusivity, and diversity that comes through greater inclusivity, isn't an optional add-on; it's the core ingredient of what makes us great. We care about making iwoca a healthy and happy community for all of our team members to thrive in. Our benefits We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds and Frankfurt. Events and clubs, like bingo, comedy nights, yoga classes, football Two company retreats a year, we've been to France, Italy, Spain and further afield Plenty of drinks and snacks in our offices We offer a wide range of benefits: Medical insurance from Vitality, including discounted gym membership 25 days' holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave Instant access to emotional and mental health support with our partner, Spill Share options Generous maternity and paternity leave A nursery tax benefit scheme to help you save money Paid volunteering day to support your chosen charity Extra leave if you want to travel or study One-month fully paid sabbatical after 4 years Cycle-to-work scheme Electric car scheme And to make sure we all keep learning, we offer: An L&D budget for everyone, including a book budget Company-wide talks with internal and external speakers Access to learning platforms like Treehouse if you want to learn to code For more information: iwoca benefits & policies: coda.io/d/iwoca-benefits-policies
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a IT PMO Analyst based in Edinburgh (Hybrid - 2 days per week in the office) for an initial contract length of 9 Months. Tesco Bank prides itself on their range of simple and convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Job description - the role Key responsibilities: Assist project managers with administrative tasks and maintain project documentation and records. Monitor resource demand and allocation, collaborating with recruitment processes. Support portfolio, programme, and project planning, and facilitate stage gating and design reviews. Control project scope and manage changes, ensuring alignment with objectives. Implement quality management plans, maintaining risk and issue logs. Implement consistent standards across projects, and track programme deliverables' status. Candidate Profile: Key accountabilities, skills & experience Skills and Qualifications: Strong background in IT PMO analysis within a multinational company. Proficient in cost monitoring and effective data presentation. Ability to work with a large group of stakeholders. Experience in managing large matrixed programmes. Familiarity with change and transformation initiatives. Demonstrable capability in core PMO governance tasks. Experience in delivering projects using Agile techniques. About the client Why Tesco Bank? At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals. It's important to us that we make sure you're supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Apr 28, 2024
Full time
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a IT PMO Analyst based in Edinburgh (Hybrid - 2 days per week in the office) for an initial contract length of 9 Months. Tesco Bank prides itself on their range of simple and convenient retail banking and insurance products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Job description - the role Key responsibilities: Assist project managers with administrative tasks and maintain project documentation and records. Monitor resource demand and allocation, collaborating with recruitment processes. Support portfolio, programme, and project planning, and facilitate stage gating and design reviews. Control project scope and manage changes, ensuring alignment with objectives. Implement quality management plans, maintaining risk and issue logs. Implement consistent standards across projects, and track programme deliverables' status. Candidate Profile: Key accountabilities, skills & experience Skills and Qualifications: Strong background in IT PMO analysis within a multinational company. Proficient in cost monitoring and effective data presentation. Ability to work with a large group of stakeholders. Experience in managing large matrixed programmes. Familiarity with change and transformation initiatives. Demonstrable capability in core PMO governance tasks. Experience in delivering projects using Agile techniques. About the client Why Tesco Bank? At Tesco Bank everyone is welcome, we value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger in achieving our goals. It's important to us that we make sure you're supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Business Development Manager Covering Stoke and surrounding area Salary Up to £33k per annum (DOE) + commission (commission OTE £30k per annum), company car, laptop, mobile phone, and benefits Working hours: Monday to Friday 9am 5.30pm (field based) Lyreco are the Exclusive Partner with Nespresso Professional Solutions, which is the tailored option for offering quality coffee in the office or business environment and who doesnt love a good coffee when they get in to work in the morning. Reporting directly in to an Area Sales Manager, you will be working as part of our Nespresso new business development team and will be responsible for identifying and winning new business opportunities to sell in Nespresso Professional Solutions. This is a field-based sales role so would really appeal to those sales people who prefer to be out and about meeting potential customers face to face rather than being sat behind a computer. As a New Business Development Manager you will enjoy: Identifying potential customers who you will be approaching to offer this fantastic addition to their workplace Being part of a successful sales team, with a pro-active mindset you will thrive on actively seeking out new opportunities in the market daily and working with many different types of organisations Demonstrating your capabilities with excellent organisation skills and quickly building a customer rapport Working with social media channels to identify new business opportunities and new ways of getting in from of a prospective client As a New Business Development Manager you will be successful if you enjoy: Getting appointments and winning new business! Wanting to be in front of the customer and not in front of the laptop Actively seeking out new opportunities in the market daily Proactively prospecting, being a strong closer in sales and a team player. Being self-Motivated and eager to learn Showcasing your growing experience in B2B sales Proving your expertise in identifying new business opportunities and closing them Exceeding budgets and targets Developing your skillsets, whilst demanding the number 1 position in your team Lyreco Benefits: Lyreco is a great place to work. We believe in fostering a culture that values our people and inspires each of us to be the best we can be. If you want to join a company that is packed with great energy, fun, and a place where you can accelerate your career, then Lyreco is the right place for you! Excellent Commission package Clear career pathways with outstanding development programmes to support your growth and development Company car Company Pension Private medical insurance after completion of one years service Life assurance 23 days holiday per year, which increases the longer you are with us, + 8 Bank Holidays Employee discount scheme Employee Assistance Programme, providing well-being support when you need it Health and wellness initiatives As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. Were committed to the wellbeing of all our staff and to the sustainability of our environment. ?Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities. Agency CVs will not be accepted. JBRP1_UKTJ
Apr 28, 2024
Full time
Business Development Manager Covering Stoke and surrounding area Salary Up to £33k per annum (DOE) + commission (commission OTE £30k per annum), company car, laptop, mobile phone, and benefits Working hours: Monday to Friday 9am 5.30pm (field based) Lyreco are the Exclusive Partner with Nespresso Professional Solutions, which is the tailored option for offering quality coffee in the office or business environment and who doesnt love a good coffee when they get in to work in the morning. Reporting directly in to an Area Sales Manager, you will be working as part of our Nespresso new business development team and will be responsible for identifying and winning new business opportunities to sell in Nespresso Professional Solutions. This is a field-based sales role so would really appeal to those sales people who prefer to be out and about meeting potential customers face to face rather than being sat behind a computer. As a New Business Development Manager you will enjoy: Identifying potential customers who you will be approaching to offer this fantastic addition to their workplace Being part of a successful sales team, with a pro-active mindset you will thrive on actively seeking out new opportunities in the market daily and working with many different types of organisations Demonstrating your capabilities with excellent organisation skills and quickly building a customer rapport Working with social media channels to identify new business opportunities and new ways of getting in from of a prospective client As a New Business Development Manager you will be successful if you enjoy: Getting appointments and winning new business! Wanting to be in front of the customer and not in front of the laptop Actively seeking out new opportunities in the market daily Proactively prospecting, being a strong closer in sales and a team player. Being self-Motivated and eager to learn Showcasing your growing experience in B2B sales Proving your expertise in identifying new business opportunities and closing them Exceeding budgets and targets Developing your skillsets, whilst demanding the number 1 position in your team Lyreco Benefits: Lyreco is a great place to work. We believe in fostering a culture that values our people and inspires each of us to be the best we can be. If you want to join a company that is packed with great energy, fun, and a place where you can accelerate your career, then Lyreco is the right place for you! Excellent Commission package Clear career pathways with outstanding development programmes to support your growth and development Company car Company Pension Private medical insurance after completion of one years service Life assurance 23 days holiday per year, which increases the longer you are with us, + 8 Bank Holidays Employee discount scheme Employee Assistance Programme, providing well-being support when you need it Health and wellness initiatives As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. Were committed to the wellbeing of all our staff and to the sustainability of our environment. ?Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities. Agency CVs will not be accepted. JBRP1_UKTJ
Office Angels are currently recruiting for a Bilingual Sales Administrator for our client based in Bracknell. Role: Bilingual Sales Administrator - 12 Month Fixed Term Contract Location: Bracknell Salary: £27,000 to £30,000 per annu, Our client, a leading player in the manufacturing industry, is seeking a conscientious and adaptable Bilingual Sales Administrator to join their team in Bracknell. Benefits & Perks: Annual Bonus Hybrid working with the expectation to work from the office a minimum of 2 days a week 25 days holiday plus bank holidays Contributory Pension Scheme Life assurance 4x salary Income Protection Private Medical Scheme Employee Assistance Programme Other voluntary benefits such as dental insurance, partner life assurance Staff discount on products 2 Paid volunteer days Wellbeing Programme Free on-site parking Discounted restaurant food As a Bilingual Sales Administrator, you will: Execute order entry onto SAP and confirm delivery dates to partners and end-customers. Track orders and involve internal stakeholders in order related issues. Assist with the process of model number creation and pricing for approval process. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department. Solve credit limit issues with customers and issues of credit and debit notes. Provide general sales and management support. Maintain contact with the central Planning and Operations teams. Provide support and cover as required to ensure the business is supported at all times. Occasionally required to monitor and communicate changes in order status with customers. The Ideal Candidate: Fluency in English and proficiency in Italian and/or Spanish would be beneficial. Relevant experience in sales or sales support functions. Strong administration skills and attention to detail. Knowledge of SAP and MS Office software package. Excellent written and verbal communication skills. Exceptional interpersonal and customer service skills. Adaptable and flexible approach. Ability to structure your own area of responsibility effectively and keep records of all open issues in a complex working environment. High attention to detail, quality, and accuracy with strong administration skills. How to apply: If you are a motivated individual looking to join a dynamic team and make a difference in the manufacturing industry, please apply online or submit your application to . Only shortlisted candidates will be contacted. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 28, 2024
Full time
Office Angels are currently recruiting for a Bilingual Sales Administrator for our client based in Bracknell. Role: Bilingual Sales Administrator - 12 Month Fixed Term Contract Location: Bracknell Salary: £27,000 to £30,000 per annu, Our client, a leading player in the manufacturing industry, is seeking a conscientious and adaptable Bilingual Sales Administrator to join their team in Bracknell. Benefits & Perks: Annual Bonus Hybrid working with the expectation to work from the office a minimum of 2 days a week 25 days holiday plus bank holidays Contributory Pension Scheme Life assurance 4x salary Income Protection Private Medical Scheme Employee Assistance Programme Other voluntary benefits such as dental insurance, partner life assurance Staff discount on products 2 Paid volunteer days Wellbeing Programme Free on-site parking Discounted restaurant food As a Bilingual Sales Administrator, you will: Execute order entry onto SAP and confirm delivery dates to partners and end-customers. Track orders and involve internal stakeholders in order related issues. Assist with the process of model number creation and pricing for approval process. Aid the process of setting up new customers in coordination with the responsible Sales Manager and Credit Control department. Solve credit limit issues with customers and issues of credit and debit notes. Provide general sales and management support. Maintain contact with the central Planning and Operations teams. Provide support and cover as required to ensure the business is supported at all times. Occasionally required to monitor and communicate changes in order status with customers. The Ideal Candidate: Fluency in English and proficiency in Italian and/or Spanish would be beneficial. Relevant experience in sales or sales support functions. Strong administration skills and attention to detail. Knowledge of SAP and MS Office software package. Excellent written and verbal communication skills. Exceptional interpersonal and customer service skills. Adaptable and flexible approach. Ability to structure your own area of responsibility effectively and keep records of all open issues in a complex working environment. High attention to detail, quality, and accuracy with strong administration skills. How to apply: If you are a motivated individual looking to join a dynamic team and make a difference in the manufacturing industry, please apply online or submit your application to . Only shortlisted candidates will be contacted. Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
KHIPU Networks have an exciting opportunity for an Business Development Executive to join the team. Location: Fleet, Hampshire Salary: Competitive + Benefits (dependent on experience) Job Type: Permanent, Full-Time About Us: KHIPU Networks is an award-winning and highly successful Cyber Security company based in the UK and Africa. We offer outstanding opportunities for candidates of all levels within a dynamic and flexible working environment. Founded in 2005, KHIPU Networks' ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy Best-of-Breed' solutions that enable them to meet their strategic goals. Business Development Executive - The Role: KHIPU are looking for a Business Development Executive (Internal Sales) to be office based in Fleet, Hampshire. This role will join the New Business Development Team, who are part of the Global Sales Team. An ideal role for a target driven and motivated individual looking to develop their career in sales. The individual will have the responsibility for generating net new qualified opportunities through structured sales paths, securing webinar attendees and face-to-face qualified project meetings about the products and services. Also, generating opportunities for their Regional Account Managers who are a part of the UK Sales Team. The Internal Sales Team has a critical role in generating a pipeline of net new opportunities supported by marketing activity. The organisation runs a dynamic and modern approach to lead generation incorporating the latest web tools, email campaigns, social media and telephony. This role is a fantastic opportunity to develop key sales skills within a business-to-business environment and grow into a Regional Account Manager. The individual will need to be a confident person who thrives on working in a highly demanding environment, as they'll be expected to hit the ground running on the phone in this role. The goal is to qualify projects and generate net new business for the Regional Account Managers. Full training will be provided. Business Development Executive - Key Responsibilities: - Exceed daily, weekly and monthly KPI's and value targets - Making at least 70 call attempts each day - Encouraging prospects and customers to attend KHIPU workshops/event/webinars - Hitting of annual and quarterly targets - Proactively managing prospects to generate net new leads via an Online CRM system - Phone selling the leading next generation IT networking and Cyber Security Solution - Using an Online CRM system to log all client information, following KHIPU internal processes. - Composing email follow ups to support marketing campaigns and events - Be ready to Smile and Dial Business Development Executive - You: - Previous experience working within a cold calling environment is essential - Knowledge and experience of selling our product portfolio is desirable. - Ability to work well under pressure and be target driven - A self-motivated professional who is confident to pick up the phone and speak to businesses within relevant markets (UK) - An excellent communicator, both written and verbal - A real self-starter who has a genuine passion for businesses and how they operate - A driven character who thrives in a growing environment - Maintain a professional and polite disposition at all times - Have a good understanding of MS office - Enjoy working within a team, where hard work is rewarding Business Development Executive - Benefits: KHIPU Networks offer a competitive salary and extensive training alongside a range of extensive benefits including: - Uncapped commission structure - 26 days' annual leave entitlement, rising with service - Private health care policy - 5% pension contributions - Life Insurance policy - Cycle to Work Scheme - Numerous company events throughout the year - Regular team building activities throughout the year - Company laptop KHIPU Networks aim to provide a flexible work-life balance, equal opportunities and are constantly evolving to ensure continuous career development. To submit your CV for this exciting Business Development Executive opportunity, please click Apply' now! JBRP1_UKTJ
Apr 28, 2024
Full time
KHIPU Networks have an exciting opportunity for an Business Development Executive to join the team. Location: Fleet, Hampshire Salary: Competitive + Benefits (dependent on experience) Job Type: Permanent, Full-Time About Us: KHIPU Networks is an award-winning and highly successful Cyber Security company based in the UK and Africa. We offer outstanding opportunities for candidates of all levels within a dynamic and flexible working environment. Founded in 2005, KHIPU Networks' ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy Best-of-Breed' solutions that enable them to meet their strategic goals. Business Development Executive - The Role: KHIPU are looking for a Business Development Executive (Internal Sales) to be office based in Fleet, Hampshire. This role will join the New Business Development Team, who are part of the Global Sales Team. An ideal role for a target driven and motivated individual looking to develop their career in sales. The individual will have the responsibility for generating net new qualified opportunities through structured sales paths, securing webinar attendees and face-to-face qualified project meetings about the products and services. Also, generating opportunities for their Regional Account Managers who are a part of the UK Sales Team. The Internal Sales Team has a critical role in generating a pipeline of net new opportunities supported by marketing activity. The organisation runs a dynamic and modern approach to lead generation incorporating the latest web tools, email campaigns, social media and telephony. This role is a fantastic opportunity to develop key sales skills within a business-to-business environment and grow into a Regional Account Manager. The individual will need to be a confident person who thrives on working in a highly demanding environment, as they'll be expected to hit the ground running on the phone in this role. The goal is to qualify projects and generate net new business for the Regional Account Managers. Full training will be provided. Business Development Executive - Key Responsibilities: - Exceed daily, weekly and monthly KPI's and value targets - Making at least 70 call attempts each day - Encouraging prospects and customers to attend KHIPU workshops/event/webinars - Hitting of annual and quarterly targets - Proactively managing prospects to generate net new leads via an Online CRM system - Phone selling the leading next generation IT networking and Cyber Security Solution - Using an Online CRM system to log all client information, following KHIPU internal processes. - Composing email follow ups to support marketing campaigns and events - Be ready to Smile and Dial Business Development Executive - You: - Previous experience working within a cold calling environment is essential - Knowledge and experience of selling our product portfolio is desirable. - Ability to work well under pressure and be target driven - A self-motivated professional who is confident to pick up the phone and speak to businesses within relevant markets (UK) - An excellent communicator, both written and verbal - A real self-starter who has a genuine passion for businesses and how they operate - A driven character who thrives in a growing environment - Maintain a professional and polite disposition at all times - Have a good understanding of MS office - Enjoy working within a team, where hard work is rewarding Business Development Executive - Benefits: KHIPU Networks offer a competitive salary and extensive training alongside a range of extensive benefits including: - Uncapped commission structure - 26 days' annual leave entitlement, rising with service - Private health care policy - 5% pension contributions - Life Insurance policy - Cycle to Work Scheme - Numerous company events throughout the year - Regular team building activities throughout the year - Company laptop KHIPU Networks aim to provide a flexible work-life balance, equal opportunities and are constantly evolving to ensure continuous career development. To submit your CV for this exciting Business Development Executive opportunity, please click Apply' now! JBRP1_UKTJ
About the role As a Senior Consultant you'll play a critical role in the delivery of management consulting engagements (Payroll & WFM) across our three segments - strategic & enterprise, mid-market, and public sector. You'll work across our portfolio of customers, supporting the growth of the Management Consulting division as a whole. This is a highly external facing role, and although you won't have a team of direct reports you will be part of a virtual team on an engagement-by-engagement basis, delivering the outcomes committed to the customer. The types of projects you'll deliver could include: Strategy development workshops (e.g. payroll strategy and technology strategy). Reviewing the internal operations of the client's payroll service, making recommendations for improvements and being part of the team to implement these (e.g. operating model redesign and process redesign). Organisation readiness during an implementation (e.g. change management). BAU improvements (e.g. business case development for new modules and internal efficiencies). You'll be extremely credible with customers, have a strong delivery track record, and able to play a key role in energising and motivating a team who has come together for the specific engagement. You'll be comfortable managing customer dissatisfaction swiftly and effectively without creating unnecessary commercial exposure for Zellis, working collaboratively with teams across the business.You'll also bring gravitas and a pragmatic and transformational approach to engaging internal stakeholders, acting as the voice of the customer with a 'can do' attitude to ensure we exceed customer expectations and become their trusted partner. In this role your key responsibilities include: Supporting market-facing involvement with clients; specifically, to participate in selling and closing engagement bids and initiatives in services. Supporting the identification and pulling together of the right project team with the right mix of skills for each engagement, and project managing simple projects without the need for a project manager. Owning specific elements of the delivery of each project in line with expected outcomes, bringing accountability for customer satisfaction, customer benefits and quality KPI achievement, and delivering in line with target margins. Leading on post-project reviews and implementing lessons learnt in other engagements, as well as sharing these learnings with others. Readily embracing new product features and taking the opportunity this presents to deliver consulting services to customers. Skills & experience Exceptional communication and interpersonal skills, with the ability to develop robust and enduring relationships with stakeholders and colleagues. Outstanding interview, investigation, assessment, and presentation skills. Strong delivery track record for Payroll & WFM consulting engagements. Capable of conveying complex concepts in simple terms and of tailoring your presentation delivery style to suit the audience. An action oriented and collaborative team player by nature. Strong customer focus with a continuous improvement mindset. Sets extremely high standards for self and team, comfortable working as a strategist as well as a strong operator. Works effectively at all levels with the gravitas, charisma and knowledge to be credible both internally and with external customers. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Apr 28, 2024
Full time
About the role As a Senior Consultant you'll play a critical role in the delivery of management consulting engagements (Payroll & WFM) across our three segments - strategic & enterprise, mid-market, and public sector. You'll work across our portfolio of customers, supporting the growth of the Management Consulting division as a whole. This is a highly external facing role, and although you won't have a team of direct reports you will be part of a virtual team on an engagement-by-engagement basis, delivering the outcomes committed to the customer. The types of projects you'll deliver could include: Strategy development workshops (e.g. payroll strategy and technology strategy). Reviewing the internal operations of the client's payroll service, making recommendations for improvements and being part of the team to implement these (e.g. operating model redesign and process redesign). Organisation readiness during an implementation (e.g. change management). BAU improvements (e.g. business case development for new modules and internal efficiencies). You'll be extremely credible with customers, have a strong delivery track record, and able to play a key role in energising and motivating a team who has come together for the specific engagement. You'll be comfortable managing customer dissatisfaction swiftly and effectively without creating unnecessary commercial exposure for Zellis, working collaboratively with teams across the business.You'll also bring gravitas and a pragmatic and transformational approach to engaging internal stakeholders, acting as the voice of the customer with a 'can do' attitude to ensure we exceed customer expectations and become their trusted partner. In this role your key responsibilities include: Supporting market-facing involvement with clients; specifically, to participate in selling and closing engagement bids and initiatives in services. Supporting the identification and pulling together of the right project team with the right mix of skills for each engagement, and project managing simple projects without the need for a project manager. Owning specific elements of the delivery of each project in line with expected outcomes, bringing accountability for customer satisfaction, customer benefits and quality KPI achievement, and delivering in line with target margins. Leading on post-project reviews and implementing lessons learnt in other engagements, as well as sharing these learnings with others. Readily embracing new product features and taking the opportunity this presents to deliver consulting services to customers. Skills & experience Exceptional communication and interpersonal skills, with the ability to develop robust and enduring relationships with stakeholders and colleagues. Outstanding interview, investigation, assessment, and presentation skills. Strong delivery track record for Payroll & WFM consulting engagements. Capable of conveying complex concepts in simple terms and of tailoring your presentation delivery style to suit the audience. An action oriented and collaborative team player by nature. Strong customer focus with a continuous improvement mindset. Sets extremely high standards for self and team, comfortable working as a strategist as well as a strong operator. Works effectively at all levels with the gravitas, charisma and knowledge to be credible both internally and with external customers. Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary, plus cash car allowance. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Within the Construction environment, think about buying materials, managing big projects, ensuring health and safety and customer service. At any given time, you'll find us working on some circa 400 developments in both towns and rural areas across the UK, and every one poses unique challenges. Some are from scratch on brownfield sites; others see us adapting existing buildings, like old factories or disused hospitals. We need people who can bring us fresh ideas and imagination on one hand, and the commercial ability to manage people, budgets and costs on the other. It is testament to the professionalism of our construction teams that for an unprecedented thirteenth year, Site Managers have won more NHBC Pride in the Job Awards than any other housebuilder. Reporting to the Contracts Manager you will be responsible for managing the construction of a development, including all associated pre and post housebuilding works, ensuring that targets are met regarding health and safety, delivery to build programme quality, customers care, and cost. Ensuring compliance on site at all times to the company health and safety standards and processes, NHBC standards, building regulations and overall quality standards. Co-ordinating labour and resources on site to deliver the build programme, and to proactively schedule in trades to ensure optimum delivery Manage material levels on site to ensure the minimum amount of stock but enough to ensure the site programme is met and all labour is efficiently employed. Ensuring that all plots are built to the highest standard of quality, complying with the NHBC Standards, Building Regulations, range specifications and best practice. Undertaking company directed quality control procedures and inspections at the correct timings, and rectifying any defects so as not to incur additional cost, time delays to the programme, or reduction in the final quality. Monitoring and controlling the cost of production, and approving payment to contractors and trades where appropriate. Initiating and attending plot inspections with the Local Building Inspector or NHBC, taking corrective action to ensure a minimum of RI's/BRI's. Carrying out toolbox talks or similar on-site briefings. Liaising proactively with other internal departments, externals suppliers and partners to ensure the build programme is achieved Working with sales through regular sales/build meetings to ensure a smooth and controlled delivery of homes for customers. To deliver a high standard of site presentation at all times. Carrying out New Home Tour with the Sales Advisor and customer(s) to give a good demonstration of the home, answering any questions, and rectifying any issues before Legal Completion. With the support of the Contracts Manager, ensure that the on-site Construction team is fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these in terms of communication, training and development, and the organisation of the site's workload and resources. Showing a good behavioural example in all aspects of health and safety, organisation, conduct, quality of work, and professionalism. What you'll need? To be successful in the role, we are looking for: Extensive experience of working to an established build programme and managing key priorities. Proven ability to consistently deliver weekly targets through good organisation of the labour force, and promoting a team working ethic. Excellent communicator, with an emphasis on explaining detail and gaining full compliance. Demonstrated good leadership and assertive skills to ensure optimum delivery to the highest quality standards on site. Ability to prioritise tasks to meet changing business needs, demonstrating a strong problem-solving ability. A member of the Chartered Institute of Builders and/or qualified to NVQ level 5 in Construction Management, or a time served tradesman with considerable experience of the full range of construction trades. In depth knowledge of all aspects of construction and housebuilding, and the relevant legislative requirements e.g. health and safety, NHBC requirements and Building Regulations . A thorough knowledge and well-rounded experience of dealing with customers and potential customers in all aspects, such as the giving of information and advice, resolving any customer issues, confirming company procedures etc. Our Company and Benefits We've been nationally recognised as a 5 star housebuilder since 2009 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Developments PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Insurance - Single Cover Annual Medical Health Assessment 26 days holiday (increase by 1 day for every 3 years continuous service up to 29 days)
Apr 28, 2024
Full time
Within the Construction environment, think about buying materials, managing big projects, ensuring health and safety and customer service. At any given time, you'll find us working on some circa 400 developments in both towns and rural areas across the UK, and every one poses unique challenges. Some are from scratch on brownfield sites; others see us adapting existing buildings, like old factories or disused hospitals. We need people who can bring us fresh ideas and imagination on one hand, and the commercial ability to manage people, budgets and costs on the other. It is testament to the professionalism of our construction teams that for an unprecedented thirteenth year, Site Managers have won more NHBC Pride in the Job Awards than any other housebuilder. Reporting to the Contracts Manager you will be responsible for managing the construction of a development, including all associated pre and post housebuilding works, ensuring that targets are met regarding health and safety, delivery to build programme quality, customers care, and cost. Ensuring compliance on site at all times to the company health and safety standards and processes, NHBC standards, building regulations and overall quality standards. Co-ordinating labour and resources on site to deliver the build programme, and to proactively schedule in trades to ensure optimum delivery Manage material levels on site to ensure the minimum amount of stock but enough to ensure the site programme is met and all labour is efficiently employed. Ensuring that all plots are built to the highest standard of quality, complying with the NHBC Standards, Building Regulations, range specifications and best practice. Undertaking company directed quality control procedures and inspections at the correct timings, and rectifying any defects so as not to incur additional cost, time delays to the programme, or reduction in the final quality. Monitoring and controlling the cost of production, and approving payment to contractors and trades where appropriate. Initiating and attending plot inspections with the Local Building Inspector or NHBC, taking corrective action to ensure a minimum of RI's/BRI's. Carrying out toolbox talks or similar on-site briefings. Liaising proactively with other internal departments, externals suppliers and partners to ensure the build programme is achieved Working with sales through regular sales/build meetings to ensure a smooth and controlled delivery of homes for customers. To deliver a high standard of site presentation at all times. Carrying out New Home Tour with the Sales Advisor and customer(s) to give a good demonstration of the home, answering any questions, and rectifying any issues before Legal Completion. With the support of the Contracts Manager, ensure that the on-site Construction team is fully resourced and well-directed, with clear guidelines to their own job responsibilities, and are provided with full support in achieving these in terms of communication, training and development, and the organisation of the site's workload and resources. Showing a good behavioural example in all aspects of health and safety, organisation, conduct, quality of work, and professionalism. What you'll need? To be successful in the role, we are looking for: Extensive experience of working to an established build programme and managing key priorities. Proven ability to consistently deliver weekly targets through good organisation of the labour force, and promoting a team working ethic. Excellent communicator, with an emphasis on explaining detail and gaining full compliance. Demonstrated good leadership and assertive skills to ensure optimum delivery to the highest quality standards on site. Ability to prioritise tasks to meet changing business needs, demonstrating a strong problem-solving ability. A member of the Chartered Institute of Builders and/or qualified to NVQ level 5 in Construction Management, or a time served tradesman with considerable experience of the full range of construction trades. In depth knowledge of all aspects of construction and housebuilding, and the relevant legislative requirements e.g. health and safety, NHBC requirements and Building Regulations . A thorough knowledge and well-rounded experience of dealing with customers and potential customers in all aspects, such as the giving of information and advice, resolving any customer issues, confirming company procedures etc. Our Company and Benefits We've been nationally recognised as a 5 star housebuilder since 2009 for supplying high-quality homes for all generations. That's more than any other major housebuilder. It's because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, sexuality, disability, background or any other characteristic, can progress and be proud to work for us. As part of working for Barratt Developments PLC and specifically for this role we offer: Competitive Bonus Scheme Private Medical Insurance - Single Cover Annual Medical Health Assessment 26 days holiday (increase by 1 day for every 3 years continuous service up to 29 days)
Role type:Full Time Location: Remote within the UK Preferred start date: ASAP LIFE AT SATALIA Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia, your opinion matters and your achievements are celebrated. THE ROLE We are investing massively in developing next-generation, generative AI solutions and serving these innovations to our clients and WPP agency partners. In this role, you will be primarily responsible for managing the entire product life cycle for a cutting-edge generative AI product in the advertising and media space. You will be joining a product team in developing these zero to one innovations over a multi-year roadmap. You will be working both with the latest technologies across our technology stack and have early access to world-leading partner technology. As an AI product manager, you will bring a product mindset to the team, and foster a product culture in a complex consulting environment. You will be responsible for working with the technical teams to effectively design and develop solutions that create the value our clients desire. The ideal candidate will have some experience in data or AI products, and the advertising and media space. Your product roadmap and feature prioritisation will need to balance long term strategy, with the short-term demand generated by our consulting clients - with whom you will also be involved. It is a great time to be joining as the industry transforms itself in what we believe is a generational moment for technology and AI. YOUR RESPONSIBILITIES Design the start-to-end experience of an early stage, B2B AI product Manage the entire product life cycle Own roadmap plans and prioritise features to support ongoing delivery in line with client expectations Work closely with development/data science teams to ensure on time delivery of product releases and oversee the product backlog Conduct requirements gathering, reviews, and design review meetings with stakeholders, domain experts and technical architects Analyse market trends and closely monitor product competitors Perform business and technology analyses, based on product and user needs Act as the subject matter expert of the product area and market internally (engineering, sales, pre-sales, and marketing) as well as externally (business partners, agencies, customers) Research, gather, and define product's business requirements from discussions with users, clients, partners, sales and other sources for current and future product releases Cooperate with other teams on product integrations and understand how products can be made so they are are reusable for other clients, not as an off-the-shelf product but a customisable product Ensure value realisation of the product through defined and agreed measures Use Agile Product Management methodology to manage product backlog and deliveries Work with marketing, release management and education teams on product materials. e.g., demos, prototypes, white papers, customer presentations, training presentations, videos, webinars, solution brochures and guides Engage the team to ensure effective working practices, team cohesion and an environment that supports continual improvement and psychological safety Support retrospectives and promote a healthy culture of regular feedback MINIMUM QUALIFICATIONS / SKILLS 5+ years of relevant Product Management experience Experience of B2B product development An understanding of the software development lifecycle Experience in data or AI products Experience in the media and advertising space Experience working with data scientists Knowledge of methodologies such as user story mapping and user personas Demonstrable ability to determine value and prioritise Success defining and launching products Strong problem solving and analytical capabilities High motivation and passion to build a leading product Developing concepts into business requirements Ability to analyse the competitive landscape to appropriately define and position the product Ability to innovate, think out of the box to create more value in the product Experience of working directly with clients and business partners Excellent negotiation skills to resolve competing priorities WE OFFER Remote working - within the UK Truly flexible working hours - school pick up, volunteering, gym; Benefits - Health insurance, Life assurance, Income protection, enhanced pension; Impactful projects - focus on bringing meaningful social and environmental change; People oriented culture - wellbeing is a priority, as is being a nice person; Truly flexible working hours - school pick up, volunteering, gym; Transparent and open culture - you will be heard Satalia is home to some of the brightest minds in AI and if you're looking to join a company who not only values autonomy and freedom, but embraces a culture of inclusion and warmth, we'd love to hear from you. We aim to respond to all applications within 2 weeks. If you have not heard from us within 2 weeks this means your application has been unsuccessful. By applying to Satalia you are expressly giving your consent for the collection and use of your information as described within our Satalia Recruitment Privacy Policy . Good luck!
Apr 28, 2024
Full time
Role type:Full Time Location: Remote within the UK Preferred start date: ASAP LIFE AT SATALIA Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia, your opinion matters and your achievements are celebrated. THE ROLE We are investing massively in developing next-generation, generative AI solutions and serving these innovations to our clients and WPP agency partners. In this role, you will be primarily responsible for managing the entire product life cycle for a cutting-edge generative AI product in the advertising and media space. You will be joining a product team in developing these zero to one innovations over a multi-year roadmap. You will be working both with the latest technologies across our technology stack and have early access to world-leading partner technology. As an AI product manager, you will bring a product mindset to the team, and foster a product culture in a complex consulting environment. You will be responsible for working with the technical teams to effectively design and develop solutions that create the value our clients desire. The ideal candidate will have some experience in data or AI products, and the advertising and media space. Your product roadmap and feature prioritisation will need to balance long term strategy, with the short-term demand generated by our consulting clients - with whom you will also be involved. It is a great time to be joining as the industry transforms itself in what we believe is a generational moment for technology and AI. YOUR RESPONSIBILITIES Design the start-to-end experience of an early stage, B2B AI product Manage the entire product life cycle Own roadmap plans and prioritise features to support ongoing delivery in line with client expectations Work closely with development/data science teams to ensure on time delivery of product releases and oversee the product backlog Conduct requirements gathering, reviews, and design review meetings with stakeholders, domain experts and technical architects Analyse market trends and closely monitor product competitors Perform business and technology analyses, based on product and user needs Act as the subject matter expert of the product area and market internally (engineering, sales, pre-sales, and marketing) as well as externally (business partners, agencies, customers) Research, gather, and define product's business requirements from discussions with users, clients, partners, sales and other sources for current and future product releases Cooperate with other teams on product integrations and understand how products can be made so they are are reusable for other clients, not as an off-the-shelf product but a customisable product Ensure value realisation of the product through defined and agreed measures Use Agile Product Management methodology to manage product backlog and deliveries Work with marketing, release management and education teams on product materials. e.g., demos, prototypes, white papers, customer presentations, training presentations, videos, webinars, solution brochures and guides Engage the team to ensure effective working practices, team cohesion and an environment that supports continual improvement and psychological safety Support retrospectives and promote a healthy culture of regular feedback MINIMUM QUALIFICATIONS / SKILLS 5+ years of relevant Product Management experience Experience of B2B product development An understanding of the software development lifecycle Experience in data or AI products Experience in the media and advertising space Experience working with data scientists Knowledge of methodologies such as user story mapping and user personas Demonstrable ability to determine value and prioritise Success defining and launching products Strong problem solving and analytical capabilities High motivation and passion to build a leading product Developing concepts into business requirements Ability to analyse the competitive landscape to appropriately define and position the product Ability to innovate, think out of the box to create more value in the product Experience of working directly with clients and business partners Excellent negotiation skills to resolve competing priorities WE OFFER Remote working - within the UK Truly flexible working hours - school pick up, volunteering, gym; Benefits - Health insurance, Life assurance, Income protection, enhanced pension; Impactful projects - focus on bringing meaningful social and environmental change; People oriented culture - wellbeing is a priority, as is being a nice person; Truly flexible working hours - school pick up, volunteering, gym; Transparent and open culture - you will be heard Satalia is home to some of the brightest minds in AI and if you're looking to join a company who not only values autonomy and freedom, but embraces a culture of inclusion and warmth, we'd love to hear from you. We aim to respond to all applications within 2 weeks. If you have not heard from us within 2 weeks this means your application has been unsuccessful. By applying to Satalia you are expressly giving your consent for the collection and use of your information as described within our Satalia Recruitment Privacy Policy . Good luck!
About the role As the Head of Legal and Compliance at Hokodo, you will lead the development of our legal and compliance function, overseeing key projects such as financing rounds and international expansions and ensuring adherence to regulatory obligations. Your strategic guidance will be critical in managing risks across various domains, from corporate and commercial to regulatory compliance and litigation. Collaborating closely with senior leadership, you'll drive the negotiation and structuring of complex transactions while optimising legal spend and fostering best practices. This role offers the opportunity to shape the legal and compliance landscape of a high-growth startup, making a direct impact on our trajectory and success. Location: We would like you to work from our office in London or Paris for two days per week, joining our team of dedicated professionals and making your mark on the world of B2B e-commerce. About Hokodo We're an international and diverse team, based in London, Vilnius and Paris, working to modernise B2B payments. Our B2B Buy Now, Pay Later solution enables merchants to offer credit terms to their business customers instantly, resulting in a 40% average increase in revenue for integrated merchants. We are scaling rapidly across Western Europe, with a list of stellar clients and have raised a total of over $50 million to support our mission of enabling 1 million businesses to access a better way to pay by 2025 . Join us in our efforts, as we have already made good progress with 50,000+ businesses regularly using Hokodo , but need your support to take us to the next level! What you'll be doing - If you get excited by the following, this is the role for you. Lead the legal and compliance function within Hokodo. Support the management team with strategic decision making on topics such as international expansion and development of our payment, lending and insurance products. Support and manage the legal structuring, negotiation and contracting for key projects such as debt and equity financing rounds, new product development, and the launch of new partnerships. Ensure we remain compliant with our regulatory obligations in particular in relation to our regulated payments and insurance entities. Ensure our corporate, IP, compliance, commercial and litigation risks are identified and managed. Oversight of our compliance infrastructure including our strategy and roadmap, policies and procedures, monitoring plan. Manage our relationships with external regulators and legal advisers, and ensure our legal spend is optimised. Develop best practices and training to help the business manage risks and drive the implementation of improved processes to help us scale. Who we're looking for - At Hokodo, we prioritise hiring individuals who share our mission and values, and possess the right attitudes and behaviours for success. While some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. At least 5 years experience post-qualification as a lawyer in the UK or EU Experience operating in a senior legal role within a UK or EU regulated financial services company Familiarity with payments regulations in the UK or EU Experience negotiating or managing complex transactions such as equity or debt financing Strategic thinker who can evaluate complex trade-offs to reach pragmatic implementable recommendations Ability to deal with ambiguity and work well in a fast-paced environment, without sacrificing attention to detail Comfortable managing complex stakeholder relationships including the board and internal and external executives and regulatory authorities. Comfort working in English, either as a first language or business fluent second language Nice to have: Exposure to work in an international environment Experience working with debt financing or securitisation structures French speaking Interview Process Intro, company fit and run through career history with the Talent team - 30-45 minutes - Video Call Technical, competency and team fit interview with the CEO - 60 minutes - Video Call Case Study - Prepare a customer review and present to the CEO and another member of leadership team - 60 minutes - Video Call Meet the team and Co Founder - Circa 90 minutes - Face 2 Face What's in it for you? We're offering the chance to really make a difference to Hokodo and the wider B2B payments and e-commerce industry. The opportunity for personal growth in a fast-moving startup is massive. Your opinion and feedback will be heard and valued. You'll feel a part of a very special team. We offer a highly competitive salary and benefits package, including share options. Share Options ️ Holiday entitlement : 25 days + bank holidays Annual Learning and Development budget ️ Globetrotter travel policy: Spend up to 60 days abroad each calendar year Health Insurance Taking well being seriously: Access to qualified therapist, confidentially via video or chat through Spill Enhanced Parental Leave Yearly offsites and other company socials: Previously, we have been to Malta & Majorca , as well as regular meetups in London, Paris and Lithuania . Pension: (we know this is not really a benefit - but we get asked a lot about pension contributions) Employer contribution of 3% and individual contribution of 5% based on qualified earnings. Our values Hokodo is more than a place to work. We're passionate about making our industry better and aren't afraid of the competition. We pride ourselves on our culture of down to earth employees who are always willing to go the extra mile to help each other out! Own the Outcome - We're committed to our tasks, and take pride in the outcome. It's never "not my job". We are bold, we are brave, and we embrace change in all its forms. Trust and Build Trust - We are committed to earning and fostering trust through honest communication and deliberate actions. We support our team and value each other's time, input, and take local decisions where possible. Never Be Satisfied - We challenge the norms and act boldly, even if it means failing. We are reflective, always learn from our mistakes, and continuously seek feedback and ways to improve. When something's not quite right, we crave to fix it. We're open to being challenged, and challenge others openly. No Passion, No Point - We bring passion and energy to everything we do. We get a lot done, and we have a good time doing it. We take every opportunity to celebrate our hard work, our wins - and some of our failures too! Be Genuine (No BS) - We are truthful and honest in our actions. We embrace and respect our individuality and encourage people to speak their mind. We are transparent and committed to doing what's best for each other, our customers and our company. Put simply, we care . Don't tick all of the boxes? Neither do we. We are driven by hiring not only by experience and relevance for the role but also our mission and values, and possess the right attitudes and behaviours for success. We celebrate anything 'outside of the box', so if you don't meet all of the listed tickbox criteria, please do still apply as we'd love to hear from you. The diversity of our team reflects the diversity of our community and customers. We not only welcome but celebrate diverse communities. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches and listen intently, and we are strongly committed to learning and improving on this as we grow.
Apr 28, 2024
Full time
About the role As the Head of Legal and Compliance at Hokodo, you will lead the development of our legal and compliance function, overseeing key projects such as financing rounds and international expansions and ensuring adherence to regulatory obligations. Your strategic guidance will be critical in managing risks across various domains, from corporate and commercial to regulatory compliance and litigation. Collaborating closely with senior leadership, you'll drive the negotiation and structuring of complex transactions while optimising legal spend and fostering best practices. This role offers the opportunity to shape the legal and compliance landscape of a high-growth startup, making a direct impact on our trajectory and success. Location: We would like you to work from our office in London or Paris for two days per week, joining our team of dedicated professionals and making your mark on the world of B2B e-commerce. About Hokodo We're an international and diverse team, based in London, Vilnius and Paris, working to modernise B2B payments. Our B2B Buy Now, Pay Later solution enables merchants to offer credit terms to their business customers instantly, resulting in a 40% average increase in revenue for integrated merchants. We are scaling rapidly across Western Europe, with a list of stellar clients and have raised a total of over $50 million to support our mission of enabling 1 million businesses to access a better way to pay by 2025 . Join us in our efforts, as we have already made good progress with 50,000+ businesses regularly using Hokodo , but need your support to take us to the next level! What you'll be doing - If you get excited by the following, this is the role for you. Lead the legal and compliance function within Hokodo. Support the management team with strategic decision making on topics such as international expansion and development of our payment, lending and insurance products. Support and manage the legal structuring, negotiation and contracting for key projects such as debt and equity financing rounds, new product development, and the launch of new partnerships. Ensure we remain compliant with our regulatory obligations in particular in relation to our regulated payments and insurance entities. Ensure our corporate, IP, compliance, commercial and litigation risks are identified and managed. Oversight of our compliance infrastructure including our strategy and roadmap, policies and procedures, monitoring plan. Manage our relationships with external regulators and legal advisers, and ensure our legal spend is optimised. Develop best practices and training to help the business manage risks and drive the implementation of improved processes to help us scale. Who we're looking for - At Hokodo, we prioritise hiring individuals who share our mission and values, and possess the right attitudes and behaviours for success. While some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. At least 5 years experience post-qualification as a lawyer in the UK or EU Experience operating in a senior legal role within a UK or EU regulated financial services company Familiarity with payments regulations in the UK or EU Experience negotiating or managing complex transactions such as equity or debt financing Strategic thinker who can evaluate complex trade-offs to reach pragmatic implementable recommendations Ability to deal with ambiguity and work well in a fast-paced environment, without sacrificing attention to detail Comfortable managing complex stakeholder relationships including the board and internal and external executives and regulatory authorities. Comfort working in English, either as a first language or business fluent second language Nice to have: Exposure to work in an international environment Experience working with debt financing or securitisation structures French speaking Interview Process Intro, company fit and run through career history with the Talent team - 30-45 minutes - Video Call Technical, competency and team fit interview with the CEO - 60 minutes - Video Call Case Study - Prepare a customer review and present to the CEO and another member of leadership team - 60 minutes - Video Call Meet the team and Co Founder - Circa 90 minutes - Face 2 Face What's in it for you? We're offering the chance to really make a difference to Hokodo and the wider B2B payments and e-commerce industry. The opportunity for personal growth in a fast-moving startup is massive. Your opinion and feedback will be heard and valued. You'll feel a part of a very special team. We offer a highly competitive salary and benefits package, including share options. Share Options ️ Holiday entitlement : 25 days + bank holidays Annual Learning and Development budget ️ Globetrotter travel policy: Spend up to 60 days abroad each calendar year Health Insurance Taking well being seriously: Access to qualified therapist, confidentially via video or chat through Spill Enhanced Parental Leave Yearly offsites and other company socials: Previously, we have been to Malta & Majorca , as well as regular meetups in London, Paris and Lithuania . Pension: (we know this is not really a benefit - but we get asked a lot about pension contributions) Employer contribution of 3% and individual contribution of 5% based on qualified earnings. Our values Hokodo is more than a place to work. We're passionate about making our industry better and aren't afraid of the competition. We pride ourselves on our culture of down to earth employees who are always willing to go the extra mile to help each other out! Own the Outcome - We're committed to our tasks, and take pride in the outcome. It's never "not my job". We are bold, we are brave, and we embrace change in all its forms. Trust and Build Trust - We are committed to earning and fostering trust through honest communication and deliberate actions. We support our team and value each other's time, input, and take local decisions where possible. Never Be Satisfied - We challenge the norms and act boldly, even if it means failing. We are reflective, always learn from our mistakes, and continuously seek feedback and ways to improve. When something's not quite right, we crave to fix it. We're open to being challenged, and challenge others openly. No Passion, No Point - We bring passion and energy to everything we do. We get a lot done, and we have a good time doing it. We take every opportunity to celebrate our hard work, our wins - and some of our failures too! Be Genuine (No BS) - We are truthful and honest in our actions. We embrace and respect our individuality and encourage people to speak their mind. We are transparent and committed to doing what's best for each other, our customers and our company. Put simply, we care . Don't tick all of the boxes? Neither do we. We are driven by hiring not only by experience and relevance for the role but also our mission and values, and possess the right attitudes and behaviours for success. We celebrate anything 'outside of the box', so if you don't meet all of the listed tickbox criteria, please do still apply as we'd love to hear from you. The diversity of our team reflects the diversity of our community and customers. We not only welcome but celebrate diverse communities. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches and listen intently, and we are strongly committed to learning and improving on this as we grow.
Description As a Software Test Engineer, you will be responsible for the testing of embedded product software and target device applications for audio products. Working from initial software specifications you will develop and run test plans for customer acceptance testing, partner compliance, supporting software releases into production and the field, including but not limited to show/distributor/dealer and customer support. Key Responsibilities Working to product specifications, you will: Develop software test plans for the purpose of testing our audio products, resolving inconsistencies and issues without supervision. Work closely with the Software development team. Running and recording of tests, proving compliance of software to specification. Interface to software developers and other teams to resolve issues and improve quality. Working in the development of cutting-edge features and platforms as well as regression work with existing products. Assist the production team with their requirements and with software releases as necessary. Plan software development and regression test times and feed back to manager. Support compliance requirements, including working with third party test houses and compliance hardware/software engineers. Work with technical support and sales teams with software queries and training with the audio products that are current and new in the streaming range. It is the duty of all employees to ensure that processes and system of work is designed to underwrite the continued commitment to the health, safety, and welfare of all members of staff. We will take steps to ensure that our statutory duties are met at all times, and every employee has a responsibility to co-operate with this undertaking. We also fully accept our responsibility for other persons who may be affected by our activities. Skills, Knowledge and Expertise Education: Degree qualified preferred in an audio or engineering discipline. ISTQB would be preferred but not essential. Skills: Well organised and able to work to tight deadlines - good time management. Flexible and proactive in approach to the role - positive attitude essential. Ability to work on own initiative and pickup things quickly. Excellent communication skills. Great team player. Problem solving and analytical skills to identify the root cause and resolve performance blockages. PC literate and numerate - Microsoft and Windows applications. Knowledge of Linux operating systems. Experience: Minimum 2 years software test experience. Ability to identify issues, accurately log and record defect records in a tracking system and progress through to closure. Experience with networking and serial debugging. Fault finding using logic analyser, oscilloscope and multi meter is beneficial, but is not essential. Python Scripting experience would be beneficial, but is not essential. Recent employment in product/software development in the audio industry would be an advantage. Benefits 24 days holiday - increasing with length of service Free canteen Free parking Death in Service Insurance Employee discount on Naim products Wellbeing initiatives, including Employee Assistance Programme (EAP), and discounted memberships at select local gyms Alongside other, standard benefits (company pension, training and development opportunities as appropriate to role, etc) About Naim Audio Naim founder Julian Vereker MBE () was a racing car driver, entrepreneur and self-taught engineer with a deep passion for music. Spending his spare time listening to and recording his friends playing live in the 1960s, Julian found that playback on his system at home fell woefully short of the experience he craved. Not content with second best, he decided to design his own amplifiers and loudspeakers, ignoring accepted wisdom and focusing on aspects of performance that made music burst to life. These first designs laid the foundations for a range of iconic and award-winning hi-fi products that would reach well into the next century. This maverick approach to design, backed by over 40 years of engineering and craft, fuels our progress today. Choose Naim to go deeper into your music, for a completely immersive and involving listening experience. Our hiring process Stage 1: Applied Stage 2: Review Stage 3: Preliminary screening Stage 4: Initial interview with hiring manager Stage 5: On-site interview Stage 6: Hired
Apr 28, 2024
Full time
Description As a Software Test Engineer, you will be responsible for the testing of embedded product software and target device applications for audio products. Working from initial software specifications you will develop and run test plans for customer acceptance testing, partner compliance, supporting software releases into production and the field, including but not limited to show/distributor/dealer and customer support. Key Responsibilities Working to product specifications, you will: Develop software test plans for the purpose of testing our audio products, resolving inconsistencies and issues without supervision. Work closely with the Software development team. Running and recording of tests, proving compliance of software to specification. Interface to software developers and other teams to resolve issues and improve quality. Working in the development of cutting-edge features and platforms as well as regression work with existing products. Assist the production team with their requirements and with software releases as necessary. Plan software development and regression test times and feed back to manager. Support compliance requirements, including working with third party test houses and compliance hardware/software engineers. Work with technical support and sales teams with software queries and training with the audio products that are current and new in the streaming range. It is the duty of all employees to ensure that processes and system of work is designed to underwrite the continued commitment to the health, safety, and welfare of all members of staff. We will take steps to ensure that our statutory duties are met at all times, and every employee has a responsibility to co-operate with this undertaking. We also fully accept our responsibility for other persons who may be affected by our activities. Skills, Knowledge and Expertise Education: Degree qualified preferred in an audio or engineering discipline. ISTQB would be preferred but not essential. Skills: Well organised and able to work to tight deadlines - good time management. Flexible and proactive in approach to the role - positive attitude essential. Ability to work on own initiative and pickup things quickly. Excellent communication skills. Great team player. Problem solving and analytical skills to identify the root cause and resolve performance blockages. PC literate and numerate - Microsoft and Windows applications. Knowledge of Linux operating systems. Experience: Minimum 2 years software test experience. Ability to identify issues, accurately log and record defect records in a tracking system and progress through to closure. Experience with networking and serial debugging. Fault finding using logic analyser, oscilloscope and multi meter is beneficial, but is not essential. Python Scripting experience would be beneficial, but is not essential. Recent employment in product/software development in the audio industry would be an advantage. Benefits 24 days holiday - increasing with length of service Free canteen Free parking Death in Service Insurance Employee discount on Naim products Wellbeing initiatives, including Employee Assistance Programme (EAP), and discounted memberships at select local gyms Alongside other, standard benefits (company pension, training and development opportunities as appropriate to role, etc) About Naim Audio Naim founder Julian Vereker MBE () was a racing car driver, entrepreneur and self-taught engineer with a deep passion for music. Spending his spare time listening to and recording his friends playing live in the 1960s, Julian found that playback on his system at home fell woefully short of the experience he craved. Not content with second best, he decided to design his own amplifiers and loudspeakers, ignoring accepted wisdom and focusing on aspects of performance that made music burst to life. These first designs laid the foundations for a range of iconic and award-winning hi-fi products that would reach well into the next century. This maverick approach to design, backed by over 40 years of engineering and craft, fuels our progress today. Choose Naim to go deeper into your music, for a completely immersive and involving listening experience. Our hiring process Stage 1: Applied Stage 2: Review Stage 3: Preliminary screening Stage 4: Initial interview with hiring manager Stage 5: On-site interview Stage 6: Hired
Who we are, what we do and why We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. The Customer Success Lead will drive the successful adoption & utilisation of Dext's product suite, ensuring customers gain the maximum ROI from their investment whilst leading the Customer Success team. Reporting to the UK GM, you will partner with leaders across the UK business to ensure Dext effectively and efficiently delivers an outstanding customer experience. You will work closely with the New Business and Account Management teams to support the efforts in achieving high retention & growth rates for the UK business. The role - what you'll do: Lead, coach and manage a team of CSM's, ensuring the continual professional growth of the team and the individuals within it. This would include formally documented PDP for each team member. In conjunction with the UK GM & wider UK Leadership, build a customer engagement strategy that supports the overall goals of Dext's UK business. Partner with internal stakeholders to ensure we continually iterate and improve upon all areas of our customer engagements; primarily focused on the onboarding, training & education we provide throughout the customer journey. Identify and propose scalable solutions to manage our smaller accounts effectively, ensuring they feel highly supported and serviced as well Foster a team-oriented environment that drives collaboration and idea generation Collaborate with Marketing to ensure our customer marketing is aligned, helping drive customer advocacy from successful engagements. Collate, understand and share key insights with our Product teams to support the build of new products and enhancement of existing products Develop detailed expertise in the Dext suite of products Ensure the team are able to educate & consult with customers on how to both use and implement the Dext suite of products across their practice and client base, offering value add best practice guidance Act as the voice of the customer within the company, sharing feedback from partners on level of service, experience with the product etc. Lead team to achieve weekly call/meeting KPI's Working towards and achieving your monthly net client retention KPIs Working closely with the Account Management team to devise monthly plans around minimising churn. Stakeholders they will collaborate with Internal stakeholders UK Leadership Account Management & new sales Product Support Marketing External stakeholders Working directly with decision makers across the Partner (customer) base. Goals & Objectives Active Clients added Time to value Time to onboard partners Ensure team meet activity KPI's to deliver an exceptional customer experience About you - what we are looking for: Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity & Inclusion commitments here Skills Requirements Essentials 3-5 years relevant and proven leadership experience within Customer Success Experience in developing and implementing Customer Success strategies and initiatives. Excellent communicator, able to build strong relationships with internal and external stakeholders at a senior level Experience in coaching and developing Customer Success teams to fulfil their potential and achieve set targets. Process driven and numerically confident Able to prioritise work effectively to maximise team's time spent with Dext's customers Strong problem solver Strong strategic planning and execution skills. Proficiency in CRM systems Knowledge Essentials Experience within a fast paced and innovative environment Software or SaaS experience Desirables Previous work in the accounting and bookkeeping sector beneficial, but not essential Fintech experience also beneficial, but not essential Behaviours Essentials Motivated by KPI and target driven roles Team player who works with others to deliver results, contributing to the group and ensuring the team's needs comes first A high performer who consistently achieves results, always learning and seeking ways to make yourself and others better. Someone with humility & integrity, who ensures they fulfil their commitments to others and always engages with positive intent Brave & willing to try new approaches that can lead to exceptional results Desirables Experience working towards targets/ quotas Able to negotiate win-win scenarios. What you will be part of - our values, culture and behaviours: We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do: Be Brave - Everyone in the company has a voice to challenge ideas and the status quo. Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do. Be Together - We are one team. There is no such thing as individual success without team success. Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us, and inform the way in which we communicate, collaborate and support each other. They are: Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous! What we will give you - the perks: A competitive salary; Flexible working; 25 days off plus bank holidays, volunteering days, summer hours and a day off the week of your birthday; Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!); Cycle to work scheme; Access to the Learnably platform where you can spend your annual L&D allowance - ; Payroll giving; Income protection; Mental health support through
Apr 28, 2024
Full time
Who we are, what we do and why We are Dext - the world's leading provider of accounting & bookkeeping automation software. Our products improve the efficiency and financial data workflow processes of accountants, bookkeepers, and businesses globally. We are trusted by over 1 million SMBs worldwide. Our solutions embrace AI, machine learning and emerging technologies to advance and improve the accounting process for all, to make accounting more effortless. The Customer Success Lead will drive the successful adoption & utilisation of Dext's product suite, ensuring customers gain the maximum ROI from their investment whilst leading the Customer Success team. Reporting to the UK GM, you will partner with leaders across the UK business to ensure Dext effectively and efficiently delivers an outstanding customer experience. You will work closely with the New Business and Account Management teams to support the efforts in achieving high retention & growth rates for the UK business. The role - what you'll do: Lead, coach and manage a team of CSM's, ensuring the continual professional growth of the team and the individuals within it. This would include formally documented PDP for each team member. In conjunction with the UK GM & wider UK Leadership, build a customer engagement strategy that supports the overall goals of Dext's UK business. Partner with internal stakeholders to ensure we continually iterate and improve upon all areas of our customer engagements; primarily focused on the onboarding, training & education we provide throughout the customer journey. Identify and propose scalable solutions to manage our smaller accounts effectively, ensuring they feel highly supported and serviced as well Foster a team-oriented environment that drives collaboration and idea generation Collaborate with Marketing to ensure our customer marketing is aligned, helping drive customer advocacy from successful engagements. Collate, understand and share key insights with our Product teams to support the build of new products and enhancement of existing products Develop detailed expertise in the Dext suite of products Ensure the team are able to educate & consult with customers on how to both use and implement the Dext suite of products across their practice and client base, offering value add best practice guidance Act as the voice of the customer within the company, sharing feedback from partners on level of service, experience with the product etc. Lead team to achieve weekly call/meeting KPI's Working towards and achieving your monthly net client retention KPIs Working closely with the Account Management team to devise monthly plans around minimising churn. Stakeholders they will collaborate with Internal stakeholders UK Leadership Account Management & new sales Product Support Marketing External stakeholders Working directly with decision makers across the Partner (customer) base. Goals & Objectives Active Clients added Time to value Time to onboard partners Ensure team meet activity KPI's to deliver an exceptional customer experience About you - what we are looking for: Below are our ideal requirements, but we hire on potential, not just on experience, and we know that some people are less likely to apply for a role if they don't meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity & Inclusion commitments here Skills Requirements Essentials 3-5 years relevant and proven leadership experience within Customer Success Experience in developing and implementing Customer Success strategies and initiatives. Excellent communicator, able to build strong relationships with internal and external stakeholders at a senior level Experience in coaching and developing Customer Success teams to fulfil their potential and achieve set targets. Process driven and numerically confident Able to prioritise work effectively to maximise team's time spent with Dext's customers Strong problem solver Strong strategic planning and execution skills. Proficiency in CRM systems Knowledge Essentials Experience within a fast paced and innovative environment Software or SaaS experience Desirables Previous work in the accounting and bookkeeping sector beneficial, but not essential Fintech experience also beneficial, but not essential Behaviours Essentials Motivated by KPI and target driven roles Team player who works with others to deliver results, contributing to the group and ensuring the team's needs comes first A high performer who consistently achieves results, always learning and seeking ways to make yourself and others better. Someone with humility & integrity, who ensures they fulfil their commitments to others and always engages with positive intent Brave & willing to try new approaches that can lead to exceptional results Desirables Experience working towards targets/ quotas Able to negotiate win-win scenarios. What you will be part of - our values, culture and behaviours: We are a highly ambitious, innovative, market-leading FinTech. We are a global, Private Equity backed business (HgCapital), but we have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do: Be Brave - Everyone in the company has a voice to challenge ideas and the status quo. Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do. Be Together - We are one team. There is no such thing as individual success without team success. Our behaviours are how we practically live and breathe our values and are an essential part of life at Dext. Our behaviours guide us, and inform the way in which we communicate, collaborate and support each other. They are: Be Diverse, be Courageous, be Considerate, be Transparent, be Focused, be Accountable, and above all, be Dexterous! What we will give you - the perks: A competitive salary; Flexible working; 25 days off plus bank holidays, volunteering days, summer hours and a day off the week of your birthday; Employer-paid private medical insurance and health cash plan (Medicash - reloadable shopping cards, cinema ticket discounts, online discounts and more!); Cycle to work scheme; Access to the Learnably platform where you can spend your annual L&D allowance - ; Payroll giving; Income protection; Mental health support through
Customer Support Advisor At AX, we are looking for a Customer Support Advisor to efficiently and effectively manage a case load of motor claims during the period in which Customers are utilising our hire vehicles. A little bit about us AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents. We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do. We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers. As our Customer Support Advisor, your responsibilities will include: Once a customer has been placed into a hire vehicle, to manage the hire process including quality checking claims to ensure no delays have occurred which would/or could affect the recovering of our hire charges To accurately assess claim status and documentation on receipt of assigned claims to ensure claims are managed in the most efficient manner. To correctly validate claim type (whether credit repair, third party or Policyholder Insurer) to ensure repair work is authorised appropriately. To verify all relevant and correct documentation is received to correct standard and recorded on the claim. To effectively monitor the timely processing of assigned motor claims to deliver agreed targets, customer expectations and business objectives. To liaise with external partners including Third Party Insurers, Policyholder Insurers, Solicitors, Referrers and Repairers with a view to progressing and actively managing the claim and positively influencing those involved Maintaining effective contact with the customer keeping them updated and dealing with any issues or problems that may arise during the hire period. To ensure all costs associated to the hire period can be billed and recovered through efficient claims management or accurate notification of justifiable delays. Our Customer Support Advisor will bring the following skills and experiences to our team: Demonstrable experience within a fast-paced customer service role- ideally phone-based customer service environment preferred Clear verbal communication skills, demonstrating persuasive and assertive behaviour Competent with using (MS Office) MS Word, Excel and Power Point The ability to prioritise, recognising importance and urgency Good written communication skills Ability to work under pressure A flexible attitude and approach Ability to work on own initiative Intermediate IT Skills and competent in Microsoft applications (Excel / Outlook / Word) Ability to demonstrate commercial awareness Demonstrate behaviour in line with Company values; Inspired to Innovate, Always Respectful, Fully Accountable, Delivering Delight. Along with a salary of up to £21,581, you will also receive a range of benefits including 22 days holiday (plus bank holidays), rising to 27 with length of service, Bupa Healthcare, Life Insurance at 4 x salary, Employee Assistance Programmes, and ongoing professional development. Are you concerned you don't have all the requirements we would like? Evidence shows that certain candidates are less likely to apply for a role if they feel they don't meet every criteria or qualification. AX is committed to supporting all communities we serve, through our dedication to creating an inclusive, diverse, and collaborative environment, where people feel comfortable being themselves at work. If you are excited about the sound of this role and your personal values resonate with ours at AX, we encourage you to apply or contact us to register your interest in other opportunities. Even if you think your skills and any experience doesn't perfectly align, your values and core behaviours may. Take a further look .you may be the perfect person for us - and us for you! To apply for this role as Customer Support Advisor, please click apply online and upload an updated copy of your CV.REF-
Apr 28, 2024
Full time
Customer Support Advisor At AX, we are looking for a Customer Support Advisor to efficiently and effectively manage a case load of motor claims during the period in which Customers are utilising our hire vehicles. A little bit about us AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents. We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do. We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers. As our Customer Support Advisor, your responsibilities will include: Once a customer has been placed into a hire vehicle, to manage the hire process including quality checking claims to ensure no delays have occurred which would/or could affect the recovering of our hire charges To accurately assess claim status and documentation on receipt of assigned claims to ensure claims are managed in the most efficient manner. To correctly validate claim type (whether credit repair, third party or Policyholder Insurer) to ensure repair work is authorised appropriately. To verify all relevant and correct documentation is received to correct standard and recorded on the claim. To effectively monitor the timely processing of assigned motor claims to deliver agreed targets, customer expectations and business objectives. To liaise with external partners including Third Party Insurers, Policyholder Insurers, Solicitors, Referrers and Repairers with a view to progressing and actively managing the claim and positively influencing those involved Maintaining effective contact with the customer keeping them updated and dealing with any issues or problems that may arise during the hire period. To ensure all costs associated to the hire period can be billed and recovered through efficient claims management or accurate notification of justifiable delays. Our Customer Support Advisor will bring the following skills and experiences to our team: Demonstrable experience within a fast-paced customer service role- ideally phone-based customer service environment preferred Clear verbal communication skills, demonstrating persuasive and assertive behaviour Competent with using (MS Office) MS Word, Excel and Power Point The ability to prioritise, recognising importance and urgency Good written communication skills Ability to work under pressure A flexible attitude and approach Ability to work on own initiative Intermediate IT Skills and competent in Microsoft applications (Excel / Outlook / Word) Ability to demonstrate commercial awareness Demonstrate behaviour in line with Company values; Inspired to Innovate, Always Respectful, Fully Accountable, Delivering Delight. Along with a salary of up to £21,581, you will also receive a range of benefits including 22 days holiday (plus bank holidays), rising to 27 with length of service, Bupa Healthcare, Life Insurance at 4 x salary, Employee Assistance Programmes, and ongoing professional development. Are you concerned you don't have all the requirements we would like? Evidence shows that certain candidates are less likely to apply for a role if they feel they don't meet every criteria or qualification. AX is committed to supporting all communities we serve, through our dedication to creating an inclusive, diverse, and collaborative environment, where people feel comfortable being themselves at work. If you are excited about the sound of this role and your personal values resonate with ours at AX, we encourage you to apply or contact us to register your interest in other opportunities. Even if you think your skills and any experience doesn't perfectly align, your values and core behaviours may. Take a further look .you may be the perfect person for us - and us for you! To apply for this role as Customer Support Advisor, please click apply online and upload an updated copy of your CV.REF-
Technical Account Manager A newly created role within the Account Management team for an enthusiastic, confident Technical Account Manager to drive the adoption of our automation services and API usage across the customer base. Location: Borough, London Competitive salary dependent on experience. Company performance-related profit share, healthcare insurance & wellbeing benefits. About Liv-ex With over 630 members worldwide, Liv-ex is today the global marketplace for the wine trade. We offer a multitude of business services covering trading opportunities, data, logistics and various automation technologies; aimed at a diverse group of wine businesses, from ambitious young start-ups to established merchants and traders. Our aim is to make the wine trade more transparent, efficient, and safe, for the benefit of our members and the market as a whole. We are hardworking, committed and action oriented, retaining a valued neutrality in the market. Founded in 2000, Liv-ex has grown to serve a growing number of members in the B2B sector, with an ever-expanding range of services. We help our members and other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose Liv-ex is looking for an enthusiastic, confident and hardworking technical account manager to join the commercial team reporting to the Head of Account Management. You will lead and help set the Automation & Integration strategy, selling the broader vision for Automation both internally and externally. Responsibilities Work alongside the Account Managers and the Product team to drive the adoption of our Automation services, including our suite of APIs Develop and grow relationships with our automation customers Clear understanding of our customers business needs Manage our developer partner program with ERP and software development providers Liaise with key stakeholders both internally and externally to help drive new projects and solve service requests, with an array of systems Lead a small team Knowledge, Skills and Experience Essential: 3-5 years of previous experience in a Technical Account Manager role or similar Excellent technical, communication and organizational skills • Natural interest in technical sales/presales with good commercial acumen Experience in onboarding and consulting with customers through their integration journey A broad knowledge of ecommerce systems and best practice, ERPs, CRMs and similar business systems Experience in project management and delivery, providing support for technical integrations and APIs Experience with SQL, to query and analyse data Strong relationship building skills service minded with a keen interest in building long-term business relationships Demonstrable ability to improve processes and propose new product improvements Highly organised and proactive, with excellent attention to detail Flexible and adaptable team player with the ability to work well in a fast-paced environment A problem solver with strict attention to detail Genuine willingness to learn and get involved Desirable: Bachelor's or Graduate's Degree in computer science, engineering, mathematics, or information systems A keen interest and understanding of the fine wine market. Spoken French To apply, please send a copy of your CV with a cover letter to outline why you are interested in this opportunity to our HR team at .u
Apr 28, 2024
Full time
Technical Account Manager A newly created role within the Account Management team for an enthusiastic, confident Technical Account Manager to drive the adoption of our automation services and API usage across the customer base. Location: Borough, London Competitive salary dependent on experience. Company performance-related profit share, healthcare insurance & wellbeing benefits. About Liv-ex With over 630 members worldwide, Liv-ex is today the global marketplace for the wine trade. We offer a multitude of business services covering trading opportunities, data, logistics and various automation technologies; aimed at a diverse group of wine businesses, from ambitious young start-ups to established merchants and traders. Our aim is to make the wine trade more transparent, efficient, and safe, for the benefit of our members and the market as a whole. We are hardworking, committed and action oriented, retaining a valued neutrality in the market. Founded in 2000, Liv-ex has grown to serve a growing number of members in the B2B sector, with an ever-expanding range of services. We help our members and other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose Liv-ex is looking for an enthusiastic, confident and hardworking technical account manager to join the commercial team reporting to the Head of Account Management. You will lead and help set the Automation & Integration strategy, selling the broader vision for Automation both internally and externally. Responsibilities Work alongside the Account Managers and the Product team to drive the adoption of our Automation services, including our suite of APIs Develop and grow relationships with our automation customers Clear understanding of our customers business needs Manage our developer partner program with ERP and software development providers Liaise with key stakeholders both internally and externally to help drive new projects and solve service requests, with an array of systems Lead a small team Knowledge, Skills and Experience Essential: 3-5 years of previous experience in a Technical Account Manager role or similar Excellent technical, communication and organizational skills • Natural interest in technical sales/presales with good commercial acumen Experience in onboarding and consulting with customers through their integration journey A broad knowledge of ecommerce systems and best practice, ERPs, CRMs and similar business systems Experience in project management and delivery, providing support for technical integrations and APIs Experience with SQL, to query and analyse data Strong relationship building skills service minded with a keen interest in building long-term business relationships Demonstrable ability to improve processes and propose new product improvements Highly organised and proactive, with excellent attention to detail Flexible and adaptable team player with the ability to work well in a fast-paced environment A problem solver with strict attention to detail Genuine willingness to learn and get involved Desirable: Bachelor's or Graduate's Degree in computer science, engineering, mathematics, or information systems A keen interest and understanding of the fine wine market. Spoken French To apply, please send a copy of your CV with a cover letter to outline why you are interested in this opportunity to our HR team at .u
Location: London/hybrid Who we are Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Allianz partners with many sports organisations such as the Olympic and Paralympic movements, England Rugby, Drone Racing, Formula E, Golf, and Football. You have access to early ticket releases, and the chance to be involved in sport partnership projects. We also hold many charity events to support our chosen charity, Barnardo's. We've recently joined forces with our Allianz Global Corporate & Specialty (AGCS) business, a leading global corporate insurance carrier across more than 30 countries and a key business unit of the Allianz Group. This is creating a one 'face to market' bringing together the best of Allianz to our mid and large corporate customers; trading as 'Allianz Commercial'. This is an exciting opportunity for us and one which will provide significant strides in our journey towards becoming the UK's Number 1 Commercial Insurer. Bringing together Allianz UK and AGCS as 'One Allianz' will drive profitable growth across this important segment and establish ourselves as the employer of choice. There's a lot of work to be done to bring together our combined strengths, expertise and assets and so the collaboration of our people is key to the success of this. As a result of this proposition we're seeking a highly motivated and experienced Senior Construction Underwriter to join us on this journey Role description This is an exciting opportunity to take on a challenging role in our expert led Allianz Construction team. As an integral member within the Regional team your focus will be on profitable growth, retention and technical excellence in building a World class, multi-niche Insurance & Engineering related service, with ambitious growth targets for 2024 and beyond. You will be responsible for underwriting Construction risks with associated Casualty/Liability covers, ensuring customer business growth and retention. As a Senior Underwriter, you will be a Senior Authority holder focused on winning and retaining business of a large and complex nature. You will provide excellent service to customers, build and develop successful broker relationships and be visible in the local market, thriving on face-to-face contact with brokers and end customers. You will develop business relationships with key clients, achieve agreed financial and operational performance targets, and collaborate strongly with other departments to achieve the company's goals in respect of service delivery. You will also train, develop, and coach less experienced staff. Skills and Experience we are looking for: Extensive construction underwriting experience with in-depth knowledge of London market business. Confidence and articulate - you need to be comfortable engaging with brokers and undertaking negotiations, proactively representing Allianz to the market. Analytical and Strategic - you need to be able to review submissions and understand Allianz's appetite whilst considering market conditions. Team player but self-motivated and willing to train/mentor junior members of the team. Competent IT skills. You will be able to demonstrate: Passion about your development Taking initiative and being proactive within a team Excellent communication skills Good decision-making skills A positive "can do" attitude Commitment to undertaking professional qualifications Daily behaviour of being responsible, caring, excellent and connected What we will offer you Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from so you can pick a package that's perfect for you. We also offer global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand. Hot benefits: Hybrid role to promote wellbeing and work-life balance Annual bonus scheme Generous Pension contributions Retail discounts including BMW, Vodafone, Uber Eats, attractions, travel, shops, and more Development days and unlimited Learning & Development opportunities A discount up to 50% on a range of insurance products for you and your family including car, home, pet, and equine Our ways of working Do you need some flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Our Purpose and Values We secure your future Be Brave With Heart Everyone Counts Inspiring Trust Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed. Diversity & Inclusion At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, members of the Stonewall Diversity Champion programme, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer. We have a range of employee networks focusing on gender inclusion, cultural diversity, LGBTQIA+, disability and long term health conditions (including neurodiversity), intergenerational and life stages, parents and carers, mental wellbeing, menopause support and armed forces and veterans, all supporting you to bring your best and authentic self to work. Join us - let's care for tomorrow JBRP1_UKTJ
Apr 28, 2024
Full time
Location: London/hybrid Who we are Allianz is a global insurance company serving across 70 different countries, but from the very first day you join our team you'll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Allianz partners with many sports organisations such as the Olympic and Paralympic movements, England Rugby, Drone Racing, Formula E, Golf, and Football. You have access to early ticket releases, and the chance to be involved in sport partnership projects. We also hold many charity events to support our chosen charity, Barnardo's. We've recently joined forces with our Allianz Global Corporate & Specialty (AGCS) business, a leading global corporate insurance carrier across more than 30 countries and a key business unit of the Allianz Group. This is creating a one 'face to market' bringing together the best of Allianz to our mid and large corporate customers; trading as 'Allianz Commercial'. This is an exciting opportunity for us and one which will provide significant strides in our journey towards becoming the UK's Number 1 Commercial Insurer. Bringing together Allianz UK and AGCS as 'One Allianz' will drive profitable growth across this important segment and establish ourselves as the employer of choice. There's a lot of work to be done to bring together our combined strengths, expertise and assets and so the collaboration of our people is key to the success of this. As a result of this proposition we're seeking a highly motivated and experienced Senior Construction Underwriter to join us on this journey Role description This is an exciting opportunity to take on a challenging role in our expert led Allianz Construction team. As an integral member within the Regional team your focus will be on profitable growth, retention and technical excellence in building a World class, multi-niche Insurance & Engineering related service, with ambitious growth targets for 2024 and beyond. You will be responsible for underwriting Construction risks with associated Casualty/Liability covers, ensuring customer business growth and retention. As a Senior Underwriter, you will be a Senior Authority holder focused on winning and retaining business of a large and complex nature. You will provide excellent service to customers, build and develop successful broker relationships and be visible in the local market, thriving on face-to-face contact with brokers and end customers. You will develop business relationships with key clients, achieve agreed financial and operational performance targets, and collaborate strongly with other departments to achieve the company's goals in respect of service delivery. You will also train, develop, and coach less experienced staff. Skills and Experience we are looking for: Extensive construction underwriting experience with in-depth knowledge of London market business. Confidence and articulate - you need to be comfortable engaging with brokers and undertaking negotiations, proactively representing Allianz to the market. Analytical and Strategic - you need to be able to review submissions and understand Allianz's appetite whilst considering market conditions. Team player but self-motivated and willing to train/mentor junior members of the team. Competent IT skills. You will be able to demonstrate: Passion about your development Taking initiative and being proactive within a team Excellent communication skills Good decision-making skills A positive "can do" attitude Commitment to undertaking professional qualifications Daily behaviour of being responsible, caring, excellent and connected What we will offer you Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from so you can pick a package that's perfect for you. We also offer global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand. Hot benefits: Hybrid role to promote wellbeing and work-life balance Annual bonus scheme Generous Pension contributions Retail discounts including BMW, Vodafone, Uber Eats, attractions, travel, shops, and more Development days and unlimited Learning & Development opportunities A discount up to 50% on a range of insurance products for you and your family including car, home, pet, and equine Our ways of working Do you need some flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Our Purpose and Values We secure your future Be Brave With Heart Everyone Counts Inspiring Trust Our purpose and values are more than just words on a website - they are the why and how of Allianz. They influence everything we do and guide us how to do it. Created by our people, for our people, they shape our culture, bring us together, and inspire us to be the best. Building an inclusive culture for us all to succeed. Diversity & Inclusion At Allianz, we value diversity and inclusion and back this up with our accreditations. Allianz is EDGE certified for gender inclusion, members of the Women in Finance Charter, members of the Stonewall Diversity Champion programme, signatories of Business in the Community's Race at Work Charter, and an Armed Forces Covenant gold standard employer. We have a range of employee networks focusing on gender inclusion, cultural diversity, LGBTQIA+, disability and long term health conditions (including neurodiversity), intergenerational and life stages, parents and carers, mental wellbeing, menopause support and armed forces and veterans, all supporting you to bring your best and authentic self to work. Join us - let's care for tomorrow JBRP1_UKTJ
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Executive to join their office in Cardiff, where there is a hybrid working policy in place. The role will pay a competitive salary and comes with a range of benefits. The Onboarding Executive is a new position within their wider Customer Onboarding team. What is expected of the Onboarding Executive? - Conduct objective, fair, thorough, and timely investigations into approved Business applications - Establishing if Businesses are complying with Terms and conditions and relevant legislation/regulation - Proactively identifying risks and trends; sharing findings with leadership as and when required - Ability to interpret risk scoring and Customer Due Diligence requirements - Establishing if Business accounts are operating within our clients Risk appetite - Manage a large and varied volume of investigations effectively and efficiently - Contacting their customers to request relevant supporting evidence and understand account activity. What we look for in an Onboarding Executive? - Able to draw own conclusions based on relevant data and make the right decisions, considering both the business and customer outcomes - Role would suit an individual with a Customer Onboarding, Due Diligence and/or Investigative background - Excellent written and verbal communication skills - Delivering great service to our client's customers - Understanding of the end-to-end KYC/KYB and Business onboarding processes - Ability to balance workload and deal with multiple priorities What the Onboarding Executive will receive? - Competitive basic salary which rises with experience - 25 days holiday (plus take your public holiday allowance whenever works best for you) - An extra day's holiday for your birthday - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off - 16 hours paid volunteering time a year - Salary sacrifice, company enhanced pension scheme - Life insurance at 4x your salary - Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton - Generous family-friendly policies - Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks - Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Apr 28, 2024
Full time
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit an Onboarding Executive to join their office in Cardiff, where there is a hybrid working policy in place. The role will pay a competitive salary and comes with a range of benefits. The Onboarding Executive is a new position within their wider Customer Onboarding team. What is expected of the Onboarding Executive? - Conduct objective, fair, thorough, and timely investigations into approved Business applications - Establishing if Businesses are complying with Terms and conditions and relevant legislation/regulation - Proactively identifying risks and trends; sharing findings with leadership as and when required - Ability to interpret risk scoring and Customer Due Diligence requirements - Establishing if Business accounts are operating within our clients Risk appetite - Manage a large and varied volume of investigations effectively and efficiently - Contacting their customers to request relevant supporting evidence and understand account activity. What we look for in an Onboarding Executive? - Able to draw own conclusions based on relevant data and make the right decisions, considering both the business and customer outcomes - Role would suit an individual with a Customer Onboarding, Due Diligence and/or Investigative background - Excellent written and verbal communication skills - Delivering great service to our client's customers - Understanding of the end-to-end KYC/KYB and Business onboarding processes - Ability to balance workload and deal with multiple priorities What the Onboarding Executive will receive? - Competitive basic salary which rises with experience - 25 days holiday (plus take your public holiday allowance whenever works best for you) - An extra day's holiday for your birthday - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off - 16 hours paid volunteering time a year - Salary sacrifice, company enhanced pension scheme - Life insurance at 4x your salary - Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton - Generous family-friendly policies - Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks - Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Who are Accent? We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable - our customers always come first. Accent residents, customers, and colleagues come from a diverse range of backgrounds, which we embrace and celebrate. About the Role and Person 26 hours per week Permanent Whilst we have key responsibilities and these can be found in the job description, there are certain things we will need from you:As a Specialist Housing Partner you'll provide a high quality, efficient, effective housing and support service to customers that live in our Specialist Housing Schemes including Independent Living Schemes, enabling them to feel safe and supported to live well and independently for as long as possible. With a focus on building management, tenancy management and keeping tenants safe in their homes, you'll provide comprehensive support including support planning at critical points and ensure any issues are resolved in the first instance whilst maintaining professional boundaries. What you'll bring: Previous experience of delivering a quality housing management service within a specialist or generic housing context. Ability to work under pressure and thriving on challenges to achieve positive outcomes for customers while maintaining accuracy and high performance. You will be flexible in your approach to work, including where you work (different schemes or attend training further afield) and when you work (sometimes we may need to work outside of usual office hours).? Must have access to your own transport for business use (and appropriate license). This position is subject to a DBS check. Location The successful candidate will be required to live within a commutable distance to our scheme in Stalybridge.We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.We'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider. Salary The spot salary for this post is £21,543 per annum (FTE £29,000 per annum) for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion. Employee Assistance Programme "Hapi" Benefits App with multiple discounts. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship. Location: Blandford House, Stalybridge Contract Type: Part Time Salary: £21,543 per annum Hours: 26 hours per weekYou may have experience in the following: Housing Support Officer, Independent Living Officer, Supported Housing Officer, Specialist Housing Coordinator, or Housing Scheme Manager, etc. REF-
Apr 28, 2024
Full time
Who are Accent? We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable - our customers always come first. Accent residents, customers, and colleagues come from a diverse range of backgrounds, which we embrace and celebrate. About the Role and Person 26 hours per week Permanent Whilst we have key responsibilities and these can be found in the job description, there are certain things we will need from you:As a Specialist Housing Partner you'll provide a high quality, efficient, effective housing and support service to customers that live in our Specialist Housing Schemes including Independent Living Schemes, enabling them to feel safe and supported to live well and independently for as long as possible. With a focus on building management, tenancy management and keeping tenants safe in their homes, you'll provide comprehensive support including support planning at critical points and ensure any issues are resolved in the first instance whilst maintaining professional boundaries. What you'll bring: Previous experience of delivering a quality housing management service within a specialist or generic housing context. Ability to work under pressure and thriving on challenges to achieve positive outcomes for customers while maintaining accuracy and high performance. You will be flexible in your approach to work, including where you work (different schemes or attend training further afield) and when you work (sometimes we may need to work outside of usual office hours).? Must have access to your own transport for business use (and appropriate license). This position is subject to a DBS check. Location The successful candidate will be required to live within a commutable distance to our scheme in Stalybridge.We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.We'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider. Salary The spot salary for this post is £21,543 per annum (FTE £29,000 per annum) for applicants who fully meet the requirements of the post. Applicants, who do not meet all of the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion. Employee Assistance Programme "Hapi" Benefits App with multiple discounts. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship. Location: Blandford House, Stalybridge Contract Type: Part Time Salary: £21,543 per annum Hours: 26 hours per weekYou may have experience in the following: Housing Support Officer, Independent Living Officer, Supported Housing Officer, Specialist Housing Coordinator, or Housing Scheme Manager, etc. REF-