ARE YOU AN EXPERIENCED SERVICE ADVISOR? EXCITING OPPORTUNITY WITHIN A HOT BRAND IN A MAIN CAR DEALERSHIP! COMPETITIVE BASIC SALARY UP TO £28,000+ D.O.E PLUS O.T.E & BENEFITS My client a main dealer in Sidcup who provides excellent further career progression? My client, is seeking a Service Advisor to join their existing team within their busy Service Department. Don't miss out on this one, interviews are available immediately. You will become the fourth member of the team. Main duties that you will cover as a service advisor. You will be customer friendly and ensure you give the best service to customers Meeting and greeting customers into the service reception You will work within a team and deliver excellent service Booking in vehicles, advising on duration of repairs You will need knowledge of the motor trade Must be well presented Basic admin duties Requirements: You will be customer friendly and ensure you give the best service to customers You will work within a team and deliver excellent service You will be smartly presented Good attitude, work ethic and outlook Must hold a FULL UK drivers license In return for the right applicant, my client is offering a competitive basic salary, generous commission structure and additional benefits with excellent career progression. WE ARE CURRENTLY SHORT-LISTING FOR THIS ROLE - APPLY IN CONFIDENCE TODAY TO AVOID MISSING OUT! Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable candidates are contacted. We are one of the UK's leading providers for "white collar" staff for progressive companies. Please register for regular permanent position, why leave your career to chance? Simply contact us in complete confidence - all interviews are conducted locally.
Apr 29, 2024
Full time
ARE YOU AN EXPERIENCED SERVICE ADVISOR? EXCITING OPPORTUNITY WITHIN A HOT BRAND IN A MAIN CAR DEALERSHIP! COMPETITIVE BASIC SALARY UP TO £28,000+ D.O.E PLUS O.T.E & BENEFITS My client a main dealer in Sidcup who provides excellent further career progression? My client, is seeking a Service Advisor to join their existing team within their busy Service Department. Don't miss out on this one, interviews are available immediately. You will become the fourth member of the team. Main duties that you will cover as a service advisor. You will be customer friendly and ensure you give the best service to customers Meeting and greeting customers into the service reception You will work within a team and deliver excellent service Booking in vehicles, advising on duration of repairs You will need knowledge of the motor trade Must be well presented Basic admin duties Requirements: You will be customer friendly and ensure you give the best service to customers You will work within a team and deliver excellent service You will be smartly presented Good attitude, work ethic and outlook Must hold a FULL UK drivers license In return for the right applicant, my client is offering a competitive basic salary, generous commission structure and additional benefits with excellent career progression. WE ARE CURRENTLY SHORT-LISTING FOR THIS ROLE - APPLY IN CONFIDENCE TODAY TO AVOID MISSING OUT! Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable candidates are contacted. We are one of the UK's leading providers for "white collar" staff for progressive companies. Please register for regular permanent position, why leave your career to chance? Simply contact us in complete confidence - all interviews are conducted locally.
Manpower are partnering with our prestigious client to find their customer service advisor in Huddersfield. This is a customer service role, where you will keep customers updates of their repairs, book them in for repairs, and arrange collection and deliveries. Training will be provided. We are looking for individuals who have a can do attitude and are willing to help everyone at site and be able to get stuck in and be flexible, but equally be able to have a laugh along the way. The role comes with a salary of 26,200 along with bonus opportunities. (Core hours are 8am to 5pm), and a great benefits package for the right candidate! Get in touch today!
Apr 29, 2024
Full time
Manpower are partnering with our prestigious client to find their customer service advisor in Huddersfield. This is a customer service role, where you will keep customers updates of their repairs, book them in for repairs, and arrange collection and deliveries. Training will be provided. We are looking for individuals who have a can do attitude and are willing to help everyone at site and be able to get stuck in and be flexible, but equally be able to have a laugh along the way. The role comes with a salary of 26,200 along with bonus opportunities. (Core hours are 8am to 5pm), and a great benefits package for the right candidate! Get in touch today!
Customer Advisor £22,500 a year Stoke-on-Trent Permanent, Full Time No corporate call centre here! Instead, you'll be based at one of our community hubs across Stoke-on-Trent, providing support and advice to customers over a coffee, the phone or online. As a social housing provider, our customers are central to everything that we do. This means that our Customer Advisors play a crucial role in balancing the needs of both the customer and the business, to deliver the very best customer experience. Job requirements: Advise customers and manage their expectations across a range of services. You'll do this over the phone, online and in-person from our community hubs across Stoke-on-Trent. Exceed customer expectations with every interaction. Efficiently and effectively manage customer contact, recording all customer interactions on our customer relationship management (CRM) system. You'll ensure the system is up to date and fully representative of our customers' experience. Report and schedule repairs on behalf of residents and provide further support and guidance throughout the process if needed. What we're looking for: An understanding of great customer service. An effective communicator who is empathetic and customer focused. An agile and flexible worker who is able to support all customer hubs across Honeycomb Group when required. Someone who can work under pressure, prioritising work within changing priorities and time constraints. Good ICT skills. Educated to A Level standard or equivalent. Help us to make sure everyone in our region has access to a happy home. APPLY NOW! We'll be interviewing as we go so might close the application process early if we find the right person.
Apr 27, 2024
Full time
Customer Advisor £22,500 a year Stoke-on-Trent Permanent, Full Time No corporate call centre here! Instead, you'll be based at one of our community hubs across Stoke-on-Trent, providing support and advice to customers over a coffee, the phone or online. As a social housing provider, our customers are central to everything that we do. This means that our Customer Advisors play a crucial role in balancing the needs of both the customer and the business, to deliver the very best customer experience. Job requirements: Advise customers and manage their expectations across a range of services. You'll do this over the phone, online and in-person from our community hubs across Stoke-on-Trent. Exceed customer expectations with every interaction. Efficiently and effectively manage customer contact, recording all customer interactions on our customer relationship management (CRM) system. You'll ensure the system is up to date and fully representative of our customers' experience. Report and schedule repairs on behalf of residents and provide further support and guidance throughout the process if needed. What we're looking for: An understanding of great customer service. An effective communicator who is empathetic and customer focused. An agile and flexible worker who is able to support all customer hubs across Honeycomb Group when required. Someone who can work under pressure, prioritising work within changing priorities and time constraints. Good ICT skills. Educated to A Level standard or equivalent. Help us to make sure everyone in our region has access to a happy home. APPLY NOW! We'll be interviewing as we go so might close the application process early if we find the right person.
We are working with an independent and growing business based in the local area, who are looking for a confident Service Advisor, who shares their passion for cars and is looking to grow within a local and supportive team environment. Whether you're a recent college / university graduate with a background in mechanics looking to transition into an office role or an experienced professional, please do send across your details. Please Note: Individuals must be a car driver and have their own vehicle. Duties: Listening and documenting customers queries and ensuring this information is passed to Technicians Consulting with technical staff and the end customer, about repairs and possible alternatives to expensive work Providing the best service and cost quotes to customers, providing less expensive alternatives when possible Answering questions about service outcomes Scheduling appointments Estimating repair costs Your Experience: A friendly and professional communicator Enjoy building a rapport with customers and internal staff members Confident with face to face and telephone communication Excellent attention to detail Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Apr 26, 2024
Full time
We are working with an independent and growing business based in the local area, who are looking for a confident Service Advisor, who shares their passion for cars and is looking to grow within a local and supportive team environment. Whether you're a recent college / university graduate with a background in mechanics looking to transition into an office role or an experienced professional, please do send across your details. Please Note: Individuals must be a car driver and have their own vehicle. Duties: Listening and documenting customers queries and ensuring this information is passed to Technicians Consulting with technical staff and the end customer, about repairs and possible alternatives to expensive work Providing the best service and cost quotes to customers, providing less expensive alternatives when possible Answering questions about service outcomes Scheduling appointments Estimating repair costs Your Experience: A friendly and professional communicator Enjoy building a rapport with customers and internal staff members Confident with face to face and telephone communication Excellent attention to detail Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Service Advisor VW Exeter Salary £26,862.26 to £28,820.61DOE + OTE up to circa £38k 45 Hours Full Time Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available Retail discountsthat save you money every day Gym discounts, cash healthcare plans, and acycle-to-work scheme Car discountsfor new and used purchases and servicing Flexible pension schemeandSharesave schemeto grow your savings Family-friendly policiesthat help you spend more time with the people that matter Awellbeing programmeto support you and your family An internalcolleague recognition systemto celebrate achievements Acommunity volunteering day What youll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the worlds best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Thats why we believe Inchcape is for everyone. JBRP1_UKTJ
Apr 26, 2024
Full time
Service Advisor VW Exeter Salary £26,862.26 to £28,820.61DOE + OTE up to circa £38k 45 Hours Full Time Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available Retail discountsthat save you money every day Gym discounts, cash healthcare plans, and acycle-to-work scheme Car discountsfor new and used purchases and servicing Flexible pension schemeandSharesave schemeto grow your savings Family-friendly policiesthat help you spend more time with the people that matter Awellbeing programmeto support you and your family An internalcolleague recognition systemto celebrate achievements Acommunity volunteering day What youll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the worlds best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you dont need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Thats why we believe Inchcape is for everyone. JBRP1_UKTJ
Service Advisor - Jaguar Land Rover Norwich Salary £ 26,862.26 - £ 32,146.07 + OTE Up to £40,000 45 Hours Full Time Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you'll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
Apr 26, 2024
Full time
Service Advisor - Jaguar Land Rover Norwich Salary £ 26,862.26 - £ 32,146.07 + OTE Up to £40,000 45 Hours Full Time Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you'll do day to day Provide an outstanding level of customer care Book service and repair work, always ensuring workshop and parts availability Keep customers fully informed of progress of their vehicle repairs Organise loan car bookings for customers where needed Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Convert as many inbound and outbound calls into bookings as possible Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers The ability to identify the needs of the customers and opportunities to upsell Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
Position: Customer Service Adviser Contract Type: Maternity Cover Location: Crawley Job Description: Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While prior call center experience is a must, familiarity with repairs or social housing environments would be beneficial. Key Responsibilities: - Handle incoming calls professionally and efficiently. - Provide support and assistance to customers with their inquiries and concerns. - Maintain accurate records of customer interactions and transactions. - Collaborate with colleagues to ensure seamless service delivery. - Contribute to the overall success and efficiency of our customer service team. Why Join Us? - Opportunity to make a positive impact in the community. - Dynamic work environment with supportive colleagues. - Chance to showcase your customer service skills and grow professionally. Requirements: - Essential: Previous call center experience. - Advantageous: Familiarity with repairs or social housing environments. - Excellent communication and problem-solving abilities. - Ability to thrive in a fast-paced, customer-focused environment. Don't miss out on this chance to advance your career and be part of a team dedicated to delivering exceptional customer service!
Apr 26, 2024
Full time
Position: Customer Service Adviser Contract Type: Maternity Cover Location: Crawley Job Description: Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While prior call center experience is a must, familiarity with repairs or social housing environments would be beneficial. Key Responsibilities: - Handle incoming calls professionally and efficiently. - Provide support and assistance to customers with their inquiries and concerns. - Maintain accurate records of customer interactions and transactions. - Collaborate with colleagues to ensure seamless service delivery. - Contribute to the overall success and efficiency of our customer service team. Why Join Us? - Opportunity to make a positive impact in the community. - Dynamic work environment with supportive colleagues. - Chance to showcase your customer service skills and grow professionally. Requirements: - Essential: Previous call center experience. - Advantageous: Familiarity with repairs or social housing environments. - Excellent communication and problem-solving abilities. - Ability to thrive in a fast-paced, customer-focused environment. Don't miss out on this chance to advance your career and be part of a team dedicated to delivering exceptional customer service!
Are you immediately available? We are currently recruiting for our client based close to Manchester for a Customer Contact Officer / Customer Service Advisor for a not-for-profit business. You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment for a minimum of 3 months. This role has an immediate start paying 12.00ph initially, rising to 13.74 after training. Previous experience within customer service is essential! Experience within housing or repairs is preferred. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook. What will you be doing as a Customer Contact Officer / Customer Service Advisor? Being the first point of contact for all customers in relation to housing repairs Taking payments, arranging repairs and maintenance, and dealing with complaints Mainly phone based with some live chat and email response. Accurately recording details into the in-house system If you have the following skills and experience we would LOVE to hear from you: Must be computer literate including MS Excel You're resilient and thick skinned as you will be dealing with complaints and vulnerable customers Empathetic and customer focused Inbound contact centre experience is a MUST - previous experience as a Customer Service Advisor would be ideal or within a contact centre or call centre envronment. What's in it for you as a Customer Contact Officer / Customer Service Advisor? 12.00ph initially, rising to 13.74ph after training Between the hours of 8am and 6pm Monday to Friday - 35 hours per week Initially temporary ongoing, with an immediate start and a view to go permanent for the right person Weekly Pay Free onsite parking Flexible working - office based for initial training , then hybrid options after this! If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Apr 26, 2024
Seasonal
Are you immediately available? We are currently recruiting for our client based close to Manchester for a Customer Contact Officer / Customer Service Advisor for a not-for-profit business. You will be working with an amazing team and for a business who are truly passionate about providing excellent customer service. This is an ongoing temporary assignment for a minimum of 3 months. This role has an immediate start paying 12.00ph initially, rising to 13.74 after training. Previous experience within customer service is essential! Experience within housing or repairs is preferred. The role requires an excellent communicator both over the telephone and via e-mail with a friendly and empathetic character, with a problem-solving outlook. What will you be doing as a Customer Contact Officer / Customer Service Advisor? Being the first point of contact for all customers in relation to housing repairs Taking payments, arranging repairs and maintenance, and dealing with complaints Mainly phone based with some live chat and email response. Accurately recording details into the in-house system If you have the following skills and experience we would LOVE to hear from you: Must be computer literate including MS Excel You're resilient and thick skinned as you will be dealing with complaints and vulnerable customers Empathetic and customer focused Inbound contact centre experience is a MUST - previous experience as a Customer Service Advisor would be ideal or within a contact centre or call centre envronment. What's in it for you as a Customer Contact Officer / Customer Service Advisor? 12.00ph initially, rising to 13.74ph after training Between the hours of 8am and 6pm Monday to Friday - 35 hours per week Initially temporary ongoing, with an immediate start and a view to go permanent for the right person Weekly Pay Free onsite parking Flexible working - office based for initial training , then hybrid options after this! If this sounds like a role you will LOVE, please send your CV today! We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Are you on Facebook? Consider following our Facebook page as this is the first place where we post the most up to date vacancies, along with CV tips, interview techniques and so much more. Check us out on Facebook. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database. We will not share your personal data without your consent. Our privacy policy can be found on our Website.
Job Title: Repairs Call Handler Location of the job : Crawley, RH10 Contract type : Temp maternity cover Weekly hours : 42.5 hours per week Working hours : Monday-Friday Start date : ASAP Job Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, raising and scheduling a wide range of repairs for residents and communicating regularly with all stakeholders (residents, colleagues and contractors). You'll need to be confident using own initiative and have the ability to update systems and follow processes. Responsibilities Act as the first point of contact for customers and colleagues, successfully handling a wide range of queries (including accurately diagnosing, scheduling and logging repairs) right first time only escalating to specialist teams and contractors when required. Offer a speedy, consistent and professional customer experience across a range of channels (voice calls, live chats, emails, customer portal, mobile app, CRM, telephony systems, repairs systems, knowledge base, Orchard & Outlook). Quickly and accurately record and update all customer contacts and requests for services, repairs, bookings and appointments using all relevant in-house systems. Contribute in achieving contact centre targets for grade of service, abandoned calls, right first time, customer portal/app sign ups and overall customer satisfaction, following agreed policies and procedures. Person Specification Strong scheduling experience Experience working in the social housing and/or repairs sectors Excellent customer service skills If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Apr 26, 2024
Seasonal
Job Title: Repairs Call Handler Location of the job : Crawley, RH10 Contract type : Temp maternity cover Weekly hours : 42.5 hours per week Working hours : Monday-Friday Start date : ASAP Job Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, raising and scheduling a wide range of repairs for residents and communicating regularly with all stakeholders (residents, colleagues and contractors). You'll need to be confident using own initiative and have the ability to update systems and follow processes. Responsibilities Act as the first point of contact for customers and colleagues, successfully handling a wide range of queries (including accurately diagnosing, scheduling and logging repairs) right first time only escalating to specialist teams and contractors when required. Offer a speedy, consistent and professional customer experience across a range of channels (voice calls, live chats, emails, customer portal, mobile app, CRM, telephony systems, repairs systems, knowledge base, Orchard & Outlook). Quickly and accurately record and update all customer contacts and requests for services, repairs, bookings and appointments using all relevant in-house systems. Contribute in achieving contact centre targets for grade of service, abandoned calls, right first time, customer portal/app sign ups and overall customer satisfaction, following agreed policies and procedures. Person Specification Strong scheduling experience Experience working in the social housing and/or repairs sectors Excellent customer service skills If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Ryan at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Fixed Term for 6 Months (Maternity Cover), Full Time - 40 hours per week We have an exciting opportunity for a Customer Service Advisor to join us at our hub in Leeds. About the Roles As a Customer Service Advisor joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll ideally have previous experience within the repairs and maintenance sector, or a trade-based background, with experience dealing with high volumes of calls and good problem-solving skills. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Apr 26, 2024
Full time
Fixed Term for 6 Months (Maternity Cover), Full Time - 40 hours per week We have an exciting opportunity for a Customer Service Advisor to join us at our hub in Leeds. About the Roles As a Customer Service Advisor joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email. Using our MSi system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll ideally have previous experience within the repairs and maintenance sector, or a trade-based background, with experience dealing with high volumes of calls and good problem-solving skills. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Crossroads Truck & Bus Customer Service Advisor Birstall Depot Crossroads Truck & Bus Limited is one of the leading commercial vehicle distributors for the Yorkshire and Lincolnshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. An exciting new opportunity has arisen. We are currently recruiting for a Customer Service Advisor to join our fantastic team in Birstall (WF17). This is a fantastic opportunity to develop within a progressive organisation. This exciting and challenging role will entail planning and organisation. Communication internally and externally will be a key requirement. The successful candidate will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You should be a good team player and exceed customer expectations in delivering a 1st class service. The Role - Book in vehicles using the planner for repairs, servicing & MOT, conjunction with the workshop. - Liaise with customers, advise on progress, seek authority to carry out further repairs, taking payments & dealing with customer enquiries. - Proactively contact customers, ensuring that the customer is satisfied with work completed. - Send out customer invoices. - Service administration duties. - Maintain CSI (customer satisfaction index) performance. Hours of Work Monday to Friday 09.00am until 18.00pm. Requirements - Excellent communicator - Able to work on own initiative. - Able to problem solve effectively. - Enthusiastic. - Computer skills advantageous. - Extremely well organized & able to prioritise. - Attention to detail. Commercial experience in a similar environment or previous experience within a similar role would be preferable but full training will be given. Benefits - Excellent in house product training programme. - Excellent contributory pension scheme. - Access to company promoted saving platform. - Comprehensive healthcare cash plan. - Loyalty bonus. - Friendly & professional working team. Crossroads Truck and Bus pride ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
Apr 26, 2024
Full time
Crossroads Truck & Bus Customer Service Advisor Birstall Depot Crossroads Truck & Bus Limited is one of the leading commercial vehicle distributors for the Yorkshire and Lincolnshire. We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of associated services. An exciting new opportunity has arisen. We are currently recruiting for a Customer Service Advisor to join our fantastic team in Birstall (WF17). This is a fantastic opportunity to develop within a progressive organisation. This exciting and challenging role will entail planning and organisation. Communication internally and externally will be a key requirement. The successful candidate will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You should be a good team player and exceed customer expectations in delivering a 1st class service. The Role - Book in vehicles using the planner for repairs, servicing & MOT, conjunction with the workshop. - Liaise with customers, advise on progress, seek authority to carry out further repairs, taking payments & dealing with customer enquiries. - Proactively contact customers, ensuring that the customer is satisfied with work completed. - Send out customer invoices. - Service administration duties. - Maintain CSI (customer satisfaction index) performance. Hours of Work Monday to Friday 09.00am until 18.00pm. Requirements - Excellent communicator - Able to work on own initiative. - Able to problem solve effectively. - Enthusiastic. - Computer skills advantageous. - Extremely well organized & able to prioritise. - Attention to detail. Commercial experience in a similar environment or previous experience within a similar role would be preferable but full training will be given. Benefits - Excellent in house product training programme. - Excellent contributory pension scheme. - Access to company promoted saving platform. - Comprehensive healthcare cash plan. - Loyalty bonus. - Friendly & professional working team. Crossroads Truck and Bus pride ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well-being is at the forefront of our business.
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times. You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Apr 26, 2024
Seasonal
Monday - Friday 8am-5pm Temporary 16 weeks (phone number removed)per hour Based in Basildon Must have previous experience within repairs Temporary - 16 weeks About the Role Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times. You'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Discover an interim role with a leading Housing Association and be a crucial part of their dedicated repairs team in Surrey. Role: Interim Repairs Advisor Pay: 16- 17 per hour As an Interim Repairs Advisor, your responsibilities will include: Coordinating and managing repair requests efficiently and professionally. Liaising effectively with contractors and tenants to ensure timely resolution of repair issues. Maintaining accurate records of repair requests and follow-up actions. Providing exceptional customer service to tenants, addressing their concerns with empathy and expertise. This is a fantastic opportunity to contribute to their mission of providing quality housing and support to our community on an interim basis. If you're ready to make a positive impact and embark on a rewarding career journey with a Housing Association in Surrey, submit your CV today. Join them in enriching lives and building stronger communities!
Apr 26, 2024
Contractor
Discover an interim role with a leading Housing Association and be a crucial part of their dedicated repairs team in Surrey. Role: Interim Repairs Advisor Pay: 16- 17 per hour As an Interim Repairs Advisor, your responsibilities will include: Coordinating and managing repair requests efficiently and professionally. Liaising effectively with contractors and tenants to ensure timely resolution of repair issues. Maintaining accurate records of repair requests and follow-up actions. Providing exceptional customer service to tenants, addressing their concerns with empathy and expertise. This is a fantastic opportunity to contribute to their mission of providing quality housing and support to our community on an interim basis. If you're ready to make a positive impact and embark on a rewarding career journey with a Housing Association in Surrey, submit your CV today. Join them in enriching lives and building stronger communities!
MMP Consultancy is currently recruiting an enthusiastic Customer Service Manager to join a National Social Housing Contractor based in North London. Responsibilities: Ensuring that customer service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement and contribute to improvement in customer feedback methodology. Develop systems and processes to enable customer enquiries to be dealt with at first point of contact wherever possible for planned works, responsive repairs and other property related services. Develop and maintain close working between the Contact Centre, internal teams and main contractors to enable an efficient, seamless service to be delivered to our customers. Liaising with all service areas to act as an intermediary for customers as and when required. Accept and case manage on behalf of Customer Service Advisors, difficult customer situations that have been escalated to them, ensuring the customers experience in dealing with us is positive. Implement and manage service standards for delivery. Provide control over quality and quantity of Contact Centre activities through regular monitoring and measurement including adherence to service standards and utilising resources in the most efficient manner. Ensure established policies and procedures are adhered to. Ensure that service delivery is continuously improved to meet the needs of the customer as well as our clients and business partners.
Apr 26, 2024
Contractor
MMP Consultancy is currently recruiting an enthusiastic Customer Service Manager to join a National Social Housing Contractor based in North London. Responsibilities: Ensuring that customer service delivery is continuously improved in ways that meet the needs of the customer as well as our clients. Implement and manage a robust customer feedback system to ensure continuous service improvement and contribute to improvement in customer feedback methodology. Develop systems and processes to enable customer enquiries to be dealt with at first point of contact wherever possible for planned works, responsive repairs and other property related services. Develop and maintain close working between the Contact Centre, internal teams and main contractors to enable an efficient, seamless service to be delivered to our customers. Liaising with all service areas to act as an intermediary for customers as and when required. Accept and case manage on behalf of Customer Service Advisors, difficult customer situations that have been escalated to them, ensuring the customers experience in dealing with us is positive. Implement and manage service standards for delivery. Provide control over quality and quantity of Contact Centre activities through regular monitoring and measurement including adherence to service standards and utilising resources in the most efficient manner. Ensure established policies and procedures are adhered to. Ensure that service delivery is continuously improved to meet the needs of the customer as well as our clients and business partners.
The opportunity to work for a reputable company in birmingham has become available for a part time Customer Service Advisor. This position is offering a temporary contract and an easily accessible location via public transport. You will be assisting to deliver priority repairs support, helping to improve the customer service and deliver positive results to their clients. Customer Service Advisor Temporary 16ph paid weekly via umbrella Monday to Friday - 22.5hr week Birmingham City Centre As a Customer Service Advisor your key responsibilities will be to: Ensure that resources are allocated between in-house and external resources to prevent duplicate labour Providing good customer service at all times. Dealing with high inbound call volumes. Ensuring all data is logged accurately and updated accordingly. Helping to support on customer complaints and finding resolutions to problems on first point of contact. Work collaboratively with other departments to ensure a streamlined process To be successful in this Customer Service Advisor role, you will have previous experience: In a similar role such as Repairs clerk, call centre operative, call handler, customer service officer In a fast paced, performance based role In a maintenance or facilities background The benefits of this Customer Service Advisor role are: Commutable location with easy transport links close by Experience in a reputable company Chance for progression due to business size If you are interested in this role please apply directly to this advert with your up to date CV and we will get in touch to discuss further.
Apr 25, 2024
Contractor
The opportunity to work for a reputable company in birmingham has become available for a part time Customer Service Advisor. This position is offering a temporary contract and an easily accessible location via public transport. You will be assisting to deliver priority repairs support, helping to improve the customer service and deliver positive results to their clients. Customer Service Advisor Temporary 16ph paid weekly via umbrella Monday to Friday - 22.5hr week Birmingham City Centre As a Customer Service Advisor your key responsibilities will be to: Ensure that resources are allocated between in-house and external resources to prevent duplicate labour Providing good customer service at all times. Dealing with high inbound call volumes. Ensuring all data is logged accurately and updated accordingly. Helping to support on customer complaints and finding resolutions to problems on first point of contact. Work collaboratively with other departments to ensure a streamlined process To be successful in this Customer Service Advisor role, you will have previous experience: In a similar role such as Repairs clerk, call centre operative, call handler, customer service officer In a fast paced, performance based role In a maintenance or facilities background The benefits of this Customer Service Advisor role are: Commutable location with easy transport links close by Experience in a reputable company Chance for progression due to business size If you are interested in this role please apply directly to this advert with your up to date CV and we will get in touch to discuss further.
Parts Advisor - Ipswich BMW £26,862.26, OTE Up to £32,000 45 Hours Full Time working 1 in 3 Saturday Mornings paid as overtime Create experiences you can be proud of. Working with world-class brands as a Parts Advisor you eill be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experienceacross both site and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you'll do day to day Provide an outstanding level of customer care to those Advise customers on parts availability Provide advice on suitable parts to fit the customer's requirements Monitor and manage stock levels Monitor and arrange stock delivery Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers IT Skills including previous use of web systems, email and Microsoft excel Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
Apr 25, 2024
Full time
Parts Advisor - Ipswich BMW £26,862.26, OTE Up to £32,000 45 Hours Full Time working 1 in 3 Saturday Mornings paid as overtime Create experiences you can be proud of. Working with world-class brands as a Parts Advisor you eill be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experienceacross both site and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you 33 days' annual leave , including bank holidays, rising with length of service. Holiday buying scheme also available Retail discounts that save you money every day Gym discounts, cash healthcare plans , and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family An internal colleague recognition system to celebrate achievements A community volunteering day What you'll do day to day Provide an outstanding level of customer care to those Advise customers on parts availability Provide advice on suitable parts to fit the customer's requirements Monitor and manage stock levels Monitor and arrange stock delivery Obtain and process payments in a timely manner in adherence to Inchcape policy Maintain accurate customer records on our systems Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication and organisational skills A passion for delivering an incredible experience to all, whether internal or external customers IT Skills including previous use of web systems, email and Microsoft excel Excellent time management skills and the ability to work under pressure Previous experience in a target driven role Full UK driving licence Who we are Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz. But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.
Service Advisor ( Automotive Industry ) based in Chelmsford, Essex My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas. Role We are looking for an experienced Service Advisor to be based at there Essex depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties. Requirements Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential, Package The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care For further vacancies please visit our website. (url removed) If you believe you have the right experience and qualifications please forward your CV If this position is NOT right for you, still forward you're CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background. All communication will be treated confidentiality Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2024
Full time
Service Advisor ( Automotive Industry ) based in Chelmsford, Essex My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas. Role We are looking for an experienced Service Advisor to be based at there Essex depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties. Requirements Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential, Package The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care For further vacancies please visit our website. (url removed) If you believe you have the right experience and qualifications please forward your CV If this position is NOT right for you, still forward you're CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background. All communication will be treated confidentiality Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.
Service Advisor ( Automotive Industry ) based in Oxford My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas. Role We are looking for an experienced Service Advisor to be based at there Oxford depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties. Requirements Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential, Package The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care For further vacancies please visit our website. (url removed) If you believe you have the right experience and qualifications please forward your CV If this position is NOT right for you, still forward you're CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background. All communication will be treated confidentiality Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2024
Full time
Service Advisor ( Automotive Industry ) based in Oxford My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas. Role We are looking for an experienced Service Advisor to be based at there Oxford depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties. Requirements Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential, Package The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care For further vacancies please visit our website. (url removed) If you believe you have the right experience and qualifications please forward your CV If this position is NOT right for you, still forward you're CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background. All communication will be treated confidentiality Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.
Service Advisor ( Automotive Industry ) based in Bristol My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas. Role We are looking for an experienced Service Advisor to be based at there Bristol depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties. Requirements Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential, Package The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care For further vacancies please visit our website. (url removed) If you believe you have the right experience and qualifications please forward your CV If this position is NOT right for you, still forward you're CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background. All communication will be treated confidentiality Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2024
Full time
Service Advisor ( Automotive Industry ) based in Bristol My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas. Role We are looking for an experienced Service Advisor to be based at there Bristol depot , dealing with enquires, customer requirements, booking in vehicles for MOTS and Repairs, chasing clients for payment and aftercare duties. Requirements Experience working as a Service Advisor or as a Technician looking to move in house is great as you will need to have knowledge of the Automotive Industry, updating of databases, computer literate, Automotive experience is essential, Package The package my client are looking to offer is 30k basic salary which does get reviewed are 3 months, large amount of paid overtime, pension, health care For further vacancies please visit our website. (url removed) If you believe you have the right experience and qualifications please forward your CV If this position is NOT right for you, still forward you're CV. We specialise in many industries and have a number of other positions that maybe more suitable for your background. All communication will be treated confidentiality Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.
Job Title: Quality and Compliance Assistant Location: Didcot Quarter (near Milton Park), Abingdon Salary: 25,000 - 40,000 per annum depending on experience Job Type: Full Time, Permanent We are seeking a career minded Quality and Compliance Assistant to assist our Head of Compliance in key areas within the organisation including Quality, Commercial, Environmental, Health and Safety, The role offers significant scope for the development of a wide range of experience and competencies relating to working in a high performing logistics and installation business compliant with ISO 9001, ISO 14001 and ISO 45001, under the direction of a very competent and experienced senior management team. We are a small team running a very successful and unique business, part of a worldwide Group but very much focussed on the UK market from our purpose built logistics centre and Headquarters near Didcot. If you have the right skills and outlook, we are happy to train and develop you and will consider applicants with a strong skillset but less direct experience of integrated quality management systems alongside applicants with a strong background in EHSQ. This is a role with opportunities to progress and to gain qualifications and experience to achieve a more senior status within our team. If you are well organised and proactive with strong communication skills and high attention to detail, happy to work hands on as well as to administrate we would like to meet you. Key duties include: Assist in the management and sustainment of the regulatory and customer audit programme for ISO 9001, ISO 14001 and ISO 45001 Carry out the environmental monitoring required for ISO 14001 compliance Assist with the electronic and paper records within the Quality Management system. Arrange for calibration, services, and repairs of company equipment to be carried out in line with SLAs Maintain and update the Operational Database containing records of services and repairs Providing well organised documentation to evidence regulatory and QMS compliance Create and edit Work Instructions and internal documents Carry out weekly and monthly checks of key equipment Qualify for and carry out the roles of First Aider and Fire Warden Coordinate Fire Warden meetings and assist with fire drills, fire tests etc Present the Quality, Health, Safety, Environmental and Security inductions for new staff Log Incident and Accidents and Near Miss reports supporting investigation and reporting to senior team with recommendations Assist with organising and preparing for the Senior Management Review Meetings and the Health and Safety Management meetings Managing key suppliers from selection to benchmarking and performance review. Produce the supplier ratings and report to senior team with recommendations Key Requirements: Strong communicator with good command of the English language Experience of quality or compliance processes Proactive and well organised with strong administrative competencies Proficient in Microsoft Office, Teams and confident to learn new software as required Excellent attention to detail Able to plan and prioritise tasks and projects and flexible when short notice changes are needed Company Benefits: Increasing holiday entitlement with length of service Internal and external training opportunities Free onsite parking and good public transport links Discretionary bonus scheme Employee assistance programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Administration, Administrator, Quality, Compliance, Health and Safety, Security, Compliance Administrator, Compliance Assistant, Compliance Coordinator, Compliance Officer, Compliance Advisor, Compliance Handler, Compliance Specialist, EHS, EHSQ, Quality Administrator, Quality Assistant, Quality Coordinator, Quality Control, Project Coordinator, Database Management, Data Administrator, Health and Safety Assistant, Health and Safety Administrator, Health and Safety Coordinator, EHS Administrator, EHS Advisor, HSE, HSE Administrator, HSE Assistant, HSE Advisor, EHS Compliance, HSE Compliance may also be considered for this role.
Apr 25, 2024
Full time
Job Title: Quality and Compliance Assistant Location: Didcot Quarter (near Milton Park), Abingdon Salary: 25,000 - 40,000 per annum depending on experience Job Type: Full Time, Permanent We are seeking a career minded Quality and Compliance Assistant to assist our Head of Compliance in key areas within the organisation including Quality, Commercial, Environmental, Health and Safety, The role offers significant scope for the development of a wide range of experience and competencies relating to working in a high performing logistics and installation business compliant with ISO 9001, ISO 14001 and ISO 45001, under the direction of a very competent and experienced senior management team. We are a small team running a very successful and unique business, part of a worldwide Group but very much focussed on the UK market from our purpose built logistics centre and Headquarters near Didcot. If you have the right skills and outlook, we are happy to train and develop you and will consider applicants with a strong skillset but less direct experience of integrated quality management systems alongside applicants with a strong background in EHSQ. This is a role with opportunities to progress and to gain qualifications and experience to achieve a more senior status within our team. If you are well organised and proactive with strong communication skills and high attention to detail, happy to work hands on as well as to administrate we would like to meet you. Key duties include: Assist in the management and sustainment of the regulatory and customer audit programme for ISO 9001, ISO 14001 and ISO 45001 Carry out the environmental monitoring required for ISO 14001 compliance Assist with the electronic and paper records within the Quality Management system. Arrange for calibration, services, and repairs of company equipment to be carried out in line with SLAs Maintain and update the Operational Database containing records of services and repairs Providing well organised documentation to evidence regulatory and QMS compliance Create and edit Work Instructions and internal documents Carry out weekly and monthly checks of key equipment Qualify for and carry out the roles of First Aider and Fire Warden Coordinate Fire Warden meetings and assist with fire drills, fire tests etc Present the Quality, Health, Safety, Environmental and Security inductions for new staff Log Incident and Accidents and Near Miss reports supporting investigation and reporting to senior team with recommendations Assist with organising and preparing for the Senior Management Review Meetings and the Health and Safety Management meetings Managing key suppliers from selection to benchmarking and performance review. Produce the supplier ratings and report to senior team with recommendations Key Requirements: Strong communicator with good command of the English language Experience of quality or compliance processes Proactive and well organised with strong administrative competencies Proficient in Microsoft Office, Teams and confident to learn new software as required Excellent attention to detail Able to plan and prioritise tasks and projects and flexible when short notice changes are needed Company Benefits: Increasing holiday entitlement with length of service Internal and external training opportunities Free onsite parking and good public transport links Discretionary bonus scheme Employee assistance programme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Administration, Administrator, Quality, Compliance, Health and Safety, Security, Compliance Administrator, Compliance Assistant, Compliance Coordinator, Compliance Officer, Compliance Advisor, Compliance Handler, Compliance Specialist, EHS, EHSQ, Quality Administrator, Quality Assistant, Quality Coordinator, Quality Control, Project Coordinator, Database Management, Data Administrator, Health and Safety Assistant, Health and Safety Administrator, Health and Safety Coordinator, EHS Administrator, EHS Advisor, HSE, HSE Administrator, HSE Assistant, HSE Advisor, EHS Compliance, HSE Compliance may also be considered for this role.