Role overview ID: Entity: Vistry Region: Vistry Eastern Counties Department: Customer Service Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 30, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Eastern Counties Department: Customer Service Contract Type: Permanent - Full Time Job Location: Brentwood, Essex Date Posted: 09.04.2024 We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Eastern Counties, at our Brentwood office in Essex. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Touch Typing A calm and cheery personality Patience and calmness under pressure A sense of humour Good planning and organisations skills Problem solving and decision-making skills A polite, tactual, and assertive attitude Excellent communication skills Good team working skills Desirable - 5 GCSE's or equivalent including Maths & English Experience working for a residential house builder ideally within the customer facing environment. An understanding of building regulations and legal obligations. A good understanding of written English Grammar More about the Customer Service Coordinator role To address and respond to Customer issues in a prompt and organised way. To deliver an excellent customer service, understanding and empathy to our customers To liaise with internal departments and form excellent working relationships as part of the larger team. To communicate effectively and regularly with colleagues and management Issue instructions to Sub-contractors and follow up to ensure prompt resolution. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period. Keep our database system up to date at all times. Carry out general administrative duties. Work directly with the office manager to ensure our KPI's are in line with company guidelines Learn and at all times adhere to the company Health and Safety requirements Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Compliance ManagerTy Coch - Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. We're not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. You'll be joining Adra's Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What you'll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety - Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What we're looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click "apply" today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch - Bangor, LL57 4BL (Gweithio'n Hybrid) £ 51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rôl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol i'r Pennaeth Eiddo (Asedau) . Mae'r adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chi'n ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Mae'r portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallu'r holl ofynion fel landlord. Mae'r rôl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonau'n cael eu bodloni, mynd i'r afael â materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tân Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu a'r amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rôl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch "gwneud cais" heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau.
Apr 30, 2024
Full time
Compliance ManagerTy Coch - Bangor, LL57 4BL (Hybrid working) £51,503 - £54,906 per annum 37 hours per week, Permanent Welsh speaking is essential for this role We are Adra. We provide quality homes in North Wales. We're not an organisation that stands still. Over the coming years we will have built a significant number of homes outside the county, with an ambition to be providing several hundred more high quality homes across North Wales. Although highly ambitious, we are equally determined to protect and develop the rich culture and heritage of the communities we serve. You'll be joining Adra's Properties Department, reporting directly to the Head of Properties (Assets). The department manage all property related matters including investment plan, repairs, maintenance, compliance, adaptations, commercial properties, office facilities and land. What you'll do: As the Compliance Manager you will be responsible by ensuring: The asset portfolio is compliant with all statutory, regulatory, and corporate requirements to ensure that Adra meet all requirements as a landlord. The role involves overseeing compliance and assurance systems, managing survey and inspection programs, ensuring standards are met, addressing raised issues, overseeing external consultants, and monitoring compliance in the Big 7 key landlord health and safety areas: Asbestos Management Fire Safety Electrical Safety Heating Safety - Gas, oil and solid fuel Water hygiene (Legionella) Safety Lifting Equipment Safety Radon Gas Safety What we're looking for: Proven experience in the housing sector compliance of landlord health and safety. Have good technical knowledge of properties, construction and the built environment. Have extensive understanding of legislation, regulation and best practices. Closing Date: 02/05/2024, 12.00pm How to apply for the Compliance Manager role: If you have the skills and experience required for this position, click "apply" today and you will be directed to the Adra website where you will be able to submit an application form. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Property Services, Compliance Manager, Property Compliance Manager, Health and Safety Compliance Officer, Landlord Compliance Supervisor, Housing Safety Assurance Manager, Regulatory Compliance Specialist, Property Standards Coordinator, Compliance and Assurance Officer, Residential Property Safety Manager, Housing Regulatory Compliance Manager, Building Safety Assurance Coordinator. Rheolwr Cydymffurfio Ty Coch - Bangor, LL57 4BL (Gweithio'n Hybrid) £ 51,503 - £54,906 y flwyddyn 37 awr yr wythnos, Parhaol Mae siarad Cymraeg yn hanfodol ar gyfer y rôl hon Ni yw Adra. Darparwr cartrefi o safon yng Ngogledd Cymru. Nid ydym yn sefydliad sy'n aros yn ei unfan. Dros y blynyddoedd i ddod byddwn wedi adeiladu nifer sylweddol o gartrefi y tu allan i'r sir, gyda'r uchelgais i fod yn darparu cannoedd fwy o gartrefi o ansawdd uchel ledled Gogledd Cymru. Er ein bod yn uchelgeisiol iawn, rydym yr un mor benderfynol o amddiffyn a datblygu diwylliant a threftadaeth gyfoethog y cymunedau yr ydym yn eu gwasanaethu. Byddwch yn ymuno ag Adran Eiddo Adra, yn adrodd yn uniongyrchol i'r Pennaeth Eiddo (Asedau) . Mae'r adran yn rheoli holl faterion yn ymwneud ag eiddo gan gynnwys cynllun buddsoddi, trwsio, cynnal a chadw, cydymffurfio, addasiadau, eiddo masnachol, cyfleusterau swyddfa a thir. Beth fyddwch chi'n ei wneud: Fel y Rheolwr Gweithrediadau Cydymffurfio byddwch yn gyfrifol drwy sicrhau: Mae'r portffolio asedau yn cydymffurfio gyda holl ofynion statudol, rheoleiddio a chorfforaethol i sicrhau bod Adra yn diwallu'r holl ofynion fel landlord. Mae'r rôl yn cynnwys goruchwylio systemau cydymffurfio a sicrwydd, rheoli rhaglenni arolygu ac arolygu, sicrhau bod safonau'n cael eu bodloni, mynd i'r afael â materion a godwyd, goruchwylio ymgynghorwyr allanol, a monitro cydymffurfiaeth yn y 7 maes iechyd a diogelwch landlordiaid allweddol Mawr: Rheoli Asbestos Diogelwch Tân Diogelwch Trydanol Diogelwch Gwresogi - Nwy, olew a thanwydd solet Diogelwch Hylendid Dwr (Legionella) Diogelwch Offer Codi Diogelwch Nwy Radon Beth yr ydym yn chwilio amdano: Profiad o gydymffurfio iechyd a diogelwch y landlord yn y sector dai Gwybodaeth dechnegol dda o eiddo, adeiladu a'r amgylchedd adeiladu. Gwybodaeth helaeth am ddeddfwriaeth, rheoleiddio ac arferion gorau. Dyddiad Cau: 02/05/:00yp Sut i wneud cais am rôl Rheolwr Cydymffurfio: Os oes gennych chi'r sgiliau a'r profiad sydd eu hangen ar gyfer y swydd hon, cliciwch "gwneud cais" heddiw a byddwch yn cael eich cyfeirio at ein gwefan lle byddwch yn gallu cyflwyno cais. Rhaid i chi fod yn gymwys i weithio yn y DU. Dim asiantaethau recriwtio os gwelwch yn dda. Mae sgiliau a phrofiad addas eraill yn cynnwys Gwasanaethau Eiddo, Rheolwr Cydymffurfiaeth, Rheolwr Cydymffurfiaeth Eiddo, Swyddog Cydymffurfiaeth Iechyd a Diogelwch, Goruchwyliwr Cydymffurfiaeth Landlordiaid, Rheolwr Sicrwydd Diogelwch Tai, Arbenigwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Safonau Eiddo, Swyddog Cydymffurfiaeth a Sicrwydd, Rheolwr Diogelwch Eiddo Preswyl, Tai Rheolwr Cydymffurfiaeth Rheoleiddio, Cydlynydd Sicrwydd Diogelwch Adeiladau.
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested In Becoming Part of our Family ? We currently have an opportunity for a Funeral Service Arranger to join our Business Leader Jack Sargent and their dedicated team of funeral professionals within our Mitchell Funeral Services brand supporting our communities in Exeter and the surrounding areas. What Will I Be Doing? As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator who supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families. You will create a welcoming, safe, and caring atmosphere for our families Arrange funerals according to Company guidelines ensuring that the full range of services and products are offered, thereby addressing the needs of the client Maintain excellent service to clients who telephone or call the branch Be available for clients to visit the deceased during office hours and out of hours by arrangement to company standards and guidelines Take part in the on-call rota to support with movements of the deceased. Become trained to present our pre-paid funeral plans to our clients to the standard required by Dignity and the Financial Conduct Authority What Do I Need? At least 2 years of work experience within a customer-orientated environment Proactive approach and ability to communicate effectively with a wide range of people. Comfortable coming into contact with the deceased through the Chapel of Rest visits. Presentable always, acting with professional conduct and showing empathy. Excellent attention to detail is essential. A passion for customer service. A Full UK Driving Licence (ideally) What Do I Get? An annual salary of £23,519.29per annum + on-call ancillary payments Accruing 22 - 25 days holiday + bank holidays Sick pay eligibility after 12 month qualifying period Life Assurance 2 x salary Company Pension Scheme Opportunity to enroll in several of our apprenticeship schemes What's it like to work for Dignity as a Funeral Service Arranger? "The most rewarding part of my job is when families return to see me chat days, weeks, months and in some cases years after the funeral has taken place" - Jane Dugdale, Funeral Service Arranger What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Apr 30, 2024
Full time
There's more to funerals than you think At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most. We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money. Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow. Interested In Becoming Part of our Family ? We currently have an opportunity for a Funeral Service Arranger to join our Business Leader Jack Sargent and their dedicated team of funeral professionals within our Mitchell Funeral Services brand supporting our communities in Exeter and the surrounding areas. What Will I Be Doing? As a Funeral Service Arranger, you will be one of the very first points of contact for our families. You are going to be the coordinator who supports our families, arranges the funerals, and works alongside our teams to ensure that the funerals are delivered at the highest standard, whilst also meeting the personable requests of the families. You will create a welcoming, safe, and caring atmosphere for our families Arrange funerals according to Company guidelines ensuring that the full range of services and products are offered, thereby addressing the needs of the client Maintain excellent service to clients who telephone or call the branch Be available for clients to visit the deceased during office hours and out of hours by arrangement to company standards and guidelines Take part in the on-call rota to support with movements of the deceased. Become trained to present our pre-paid funeral plans to our clients to the standard required by Dignity and the Financial Conduct Authority What Do I Need? At least 2 years of work experience within a customer-orientated environment Proactive approach and ability to communicate effectively with a wide range of people. Comfortable coming into contact with the deceased through the Chapel of Rest visits. Presentable always, acting with professional conduct and showing empathy. Excellent attention to detail is essential. A passion for customer service. A Full UK Driving Licence (ideally) What Do I Get? An annual salary of £23,519.29per annum + on-call ancillary payments Accruing 22 - 25 days holiday + bank holidays Sick pay eligibility after 12 month qualifying period Life Assurance 2 x salary Company Pension Scheme Opportunity to enroll in several of our apprenticeship schemes What's it like to work for Dignity as a Funeral Service Arranger? "The most rewarding part of my job is when families return to see me chat days, weeks, months and in some cases years after the funeral has taken place" - Jane Dugdale, Funeral Service Arranger What are the next steps? To be considered for this role, please submit your application via the 'apply' button, where a member of our resourcing team will review your application. Learning & Development Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish! Apprenticeships From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation. Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process. Equality, Diversity, and Inclusion Statement Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Location: London Contract Type: Permanent/ Part-time Salary: TBC Benefits: Competitive Are you a Physiotherapist, Social Worker, Occupational Therapist, or Registered General Nurse? Take your care, passion, skills, and experience in a new direction as a Clinical Case Manager at Bush & Co. About you: You're a clinician who has gained valuable skills and experience supporting people after life-changing injuries and illnesses and understands how the right support and care can enhance rehabilitation outcomes. You understand the importance of building connections and trust with multiple professionals, children, young people, adults and families and you act in a proactive, solution-focused way using sound clinical reasoning in your actions. You'll appreciate how much a catastrophic injury can change lives and the importance of creating safe, effective, and enabling environments for injured people and their families. And most importantly, you value your clinical skills and experience as much as we do; knowing the difference you can make to people. The role: As Clinical Case Manager, you will join our network of specialist clinicians to support some of the most vulnerable children, young people and adults following life-changing injuries such as acquired Brain Injury, Spinal Cord Injuries, complex orthopaedic injuries, amputation and limb loss, psychological injuries and more. Your responsibilities will include: managing a caseload of clients through their rehabilitation. leading on assessment in the home and their rehabilitation and goal setting. signposting and advocating for what they need, and assessing what needs to be in place for the people you support to live a fulfilled life, whether that be accessing services, reintroduction into their communities and social lives, accessing work or meaningful activity and so on. Managing all administration in relation to cases, including sending instructions to third parties and writing and reviewing reports. What makes Bush & Co. Special Joining Bush & Co. as a member of the case management and rehabilitation team means you'll become part of an organisation renowned for its knowledge, expertise, and quality. We are an organisation that solicitors, insurers, clients, and their families rely upon and trust. You'll have support and guidance in so many ways including administration, governance, safeguarding, CPD and training, quality assurance and so much more. Things like accompanying you to your first assessment in the client's home, enrolling you on our case management and clinical mentorship programme, providing tips and tricks on working within the medico-legal sector and being a listening ear when you need us are what we think make us special. We also know that in changing direction in your clinical career, you'll have questions. You will have support from your dedicated clinical operations manager and access to a wealth of knowledge and experience within Bush & Co. Skills and experience required to be a successful Clinical Case Manager: At least 5 years of clinical experience Valid clinical registration with an appropriate clinical body ie HCPC, NMC, SWE Previous experience establishing or implementing rehabilitation packages. Previous experience in case management or working in a community setting is advantageous. Strong relationship-building skills. Driver with access to own vehicle. Willingness to travel extensively across the UK, Scotland, and Wales What we can offer: A competitive salary plus benefits including Simply Health and Perks at Work The opportunity to join an established dynamic multi-disciplinary team. Support and mentoring through Bush & Co's training team. Excellent CPD opportunities and peer networking. Regular clinical supervision. Home working, with associated travel. Self-employed and part-time opportunity with a minimum of 15 hours working per week If you are currently working as a Case Manager, Occupational Therapist, Physiotherapist, Registered General Nurse, Clinical Rehab Coordinator, or Paediatric Nurse, and are looking for the next step in your clinical career, Apply now. REF-213501
Apr 30, 2024
Full time
Location: London Contract Type: Permanent/ Part-time Salary: TBC Benefits: Competitive Are you a Physiotherapist, Social Worker, Occupational Therapist, or Registered General Nurse? Take your care, passion, skills, and experience in a new direction as a Clinical Case Manager at Bush & Co. About you: You're a clinician who has gained valuable skills and experience supporting people after life-changing injuries and illnesses and understands how the right support and care can enhance rehabilitation outcomes. You understand the importance of building connections and trust with multiple professionals, children, young people, adults and families and you act in a proactive, solution-focused way using sound clinical reasoning in your actions. You'll appreciate how much a catastrophic injury can change lives and the importance of creating safe, effective, and enabling environments for injured people and their families. And most importantly, you value your clinical skills and experience as much as we do; knowing the difference you can make to people. The role: As Clinical Case Manager, you will join our network of specialist clinicians to support some of the most vulnerable children, young people and adults following life-changing injuries such as acquired Brain Injury, Spinal Cord Injuries, complex orthopaedic injuries, amputation and limb loss, psychological injuries and more. Your responsibilities will include: managing a caseload of clients through their rehabilitation. leading on assessment in the home and their rehabilitation and goal setting. signposting and advocating for what they need, and assessing what needs to be in place for the people you support to live a fulfilled life, whether that be accessing services, reintroduction into their communities and social lives, accessing work or meaningful activity and so on. Managing all administration in relation to cases, including sending instructions to third parties and writing and reviewing reports. What makes Bush & Co. Special Joining Bush & Co. as a member of the case management and rehabilitation team means you'll become part of an organisation renowned for its knowledge, expertise, and quality. We are an organisation that solicitors, insurers, clients, and their families rely upon and trust. You'll have support and guidance in so many ways including administration, governance, safeguarding, CPD and training, quality assurance and so much more. Things like accompanying you to your first assessment in the client's home, enrolling you on our case management and clinical mentorship programme, providing tips and tricks on working within the medico-legal sector and being a listening ear when you need us are what we think make us special. We also know that in changing direction in your clinical career, you'll have questions. You will have support from your dedicated clinical operations manager and access to a wealth of knowledge and experience within Bush & Co. Skills and experience required to be a successful Clinical Case Manager: At least 5 years of clinical experience Valid clinical registration with an appropriate clinical body ie HCPC, NMC, SWE Previous experience establishing or implementing rehabilitation packages. Previous experience in case management or working in a community setting is advantageous. Strong relationship-building skills. Driver with access to own vehicle. Willingness to travel extensively across the UK, Scotland, and Wales What we can offer: A competitive salary plus benefits including Simply Health and Perks at Work The opportunity to join an established dynamic multi-disciplinary team. Support and mentoring through Bush & Co's training team. Excellent CPD opportunities and peer networking. Regular clinical supervision. Home working, with associated travel. Self-employed and part-time opportunity with a minimum of 15 hours working per week If you are currently working as a Case Manager, Occupational Therapist, Physiotherapist, Registered General Nurse, Clinical Rehab Coordinator, or Paediatric Nurse, and are looking for the next step in your clinical career, Apply now. REF-213501
How would you like to be paid for five days but only work four? OFG are taking part in the 4-day working week trial! Job Title: Deputy Headteacher Location: Hillingdon Manor School, Uxbridge, Greater London UB8 3HD Salary: Up to £60,000 per annum Hours: 38.5 hours per week; Monday to Friday Contract: Permanent, Term Time Only Must be UK based. Are you an innovative Deputy Headteacher committed to improving the lives of pupils and young people? Job purpose To provide a high-quality education service for our students in accordance with Company policies, procedures and practices and the standards set by the Regulatory Body. To work with the Head Teacher, leadership team and other stakeholders to secure high standards throughout the school. Key tasks and responsibilities To comply with good safeguarding procedures and principles as detailed by the local safeguarding board. To participate in the process of assessment of referrals. To demonstrate consistent and active knowledge on Autism practice in line with the school's expectations. To act as overall curriculum coordinator and manager across the school. To act as the lead teacher for the positive support of behaviour that may challenge. To monitor progress and targets to ensure that each individual student can achieve planned outcomes. To work with the clinical team and monitor each individual student's Behaviour Support Plan, offering advice, support, consultation and where necessary and ensuring they are kept under review and updated. To maintain effective links with external colleagues, both within the Outcomes First Group and in other organisations. To work positively with families, carers, all stakeholders, and others involved with the students. To ensure that appropriate standards are maintained, especially in relation to education, care and clinical programmes for students, in accordance with company policies. To working collaboratively with the Head Teacher and the leadership team to secure high standards in all aspects of the life of the school. To adhere to the Special Education Needs Code of Practice and other relevant legislation. To carry out teaching duties as agreed with the Head Teacher. To model and promote good practice across all areas. To support the Head Teacher in the effective deployment of staff. Please see job description for more details and information. Qualifications: Formal teaching qualification and QTS/QTLS. About us At Hillingdon Manor, we provide specialist education for 185 pupils, aged between 3.5 and 19. Located across two sites. Our Secondary School supports around 125 students. Our students are taught in smaller class sizes and all students work towards a variety of qualifications dependent on their needs and ability. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.
Apr 30, 2024
Full time
How would you like to be paid for five days but only work four? OFG are taking part in the 4-day working week trial! Job Title: Deputy Headteacher Location: Hillingdon Manor School, Uxbridge, Greater London UB8 3HD Salary: Up to £60,000 per annum Hours: 38.5 hours per week; Monday to Friday Contract: Permanent, Term Time Only Must be UK based. Are you an innovative Deputy Headteacher committed to improving the lives of pupils and young people? Job purpose To provide a high-quality education service for our students in accordance with Company policies, procedures and practices and the standards set by the Regulatory Body. To work with the Head Teacher, leadership team and other stakeholders to secure high standards throughout the school. Key tasks and responsibilities To comply with good safeguarding procedures and principles as detailed by the local safeguarding board. To participate in the process of assessment of referrals. To demonstrate consistent and active knowledge on Autism practice in line with the school's expectations. To act as overall curriculum coordinator and manager across the school. To act as the lead teacher for the positive support of behaviour that may challenge. To monitor progress and targets to ensure that each individual student can achieve planned outcomes. To work with the clinical team and monitor each individual student's Behaviour Support Plan, offering advice, support, consultation and where necessary and ensuring they are kept under review and updated. To maintain effective links with external colleagues, both within the Outcomes First Group and in other organisations. To work positively with families, carers, all stakeholders, and others involved with the students. To ensure that appropriate standards are maintained, especially in relation to education, care and clinical programmes for students, in accordance with company policies. To working collaboratively with the Head Teacher and the leadership team to secure high standards in all aspects of the life of the school. To adhere to the Special Education Needs Code of Practice and other relevant legislation. To carry out teaching duties as agreed with the Head Teacher. To model and promote good practice across all areas. To support the Head Teacher in the effective deployment of staff. Please see job description for more details and information. Qualifications: Formal teaching qualification and QTS/QTLS. About us At Hillingdon Manor, we provide specialist education for 185 pupils, aged between 3.5 and 19. Located across two sites. Our Secondary School supports around 125 students. Our students are taught in smaller class sizes and all students work towards a variety of qualifications dependent on their needs and ability. For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. Why join Options Autism? Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that's not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.
Are you an experienced team player looking for a new challenge in compliance documentation? How about an exciting role working on a military estate in support of our Army customers? You'll get to support key projects that matter. Join a great team at Aspire Defence Services The CPT Coordinator is responsible for providing effective coordination of projects under the Capital Projects Team, fostering and encouraging a culture of high-quality customer service, continuous improvement and innovation. You will be working with a range of financial data including purchase orders, invoices, receipting, budgets and expenditures and producing timely progress reports on a variety of IT platforms. Other key responsibilities of this role includes; maintaining and monitoring project data, plans, schedules and records, updating systems and accurately inputting data as required. The ideal candidate will have proven experience of maintaining systems information and accuracy specifically relating to financial data, as well as proven experience of carrying out project work and seeing things through to completion as part of a larger interdependent team. You must also have knowledge of construction terminology and processes, and it would be an advantage to have working knowledge of IFS and construction projects. You should also possess excellent communication, organisation, and interpersonal skills. Able to influence and motivate others, but more importantly being able to motivate yourself, with a keen eye for detail and a flexible and proactive approach towards handling new tasks. But first, meet the team With a 35-year contract, making soldiers' lives better is at the heart of everything we do at Aspire Defence Services. Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That's our mission; to deliver a modern, fully serviced, flexible working environment for soldiers. And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do. We're all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance. In addition to being part of our team, you'll also get 25 days annual leave plus bank holidays, as well as the option to buy and sell holiday Contributory Company Pension Plan matched up to 6%, plus individual life assurance A shopping discounts scheme Birthday Day Off Scheme Cycle to Work and Tech Scheme Discounted gym membership at Aldershot and Tidworth Leisure Centre Employee assistance and health and wellbeing check-ins Reward and recognition to celebrate outstanding achievements Free on-site parking Ready to join the team? You must have a minimum English and Maths GCSE level qualification or equivalent standard. And a fully valid UK driving licence would be an advantage. Location: Tidworth Salary: up to £28,900 depending on experience Please note: Our garrisons are tobacco free working environments. As part of this role, you will be required to obtain security clearance prior to starting with us. ADSL has a legal responsibility to ensure that all its employees have the right to live and work in the UK. If you are invited to an interview, you will be asked to bring with you original copies of documentation that provides evidence of your right to live and work in the UK. Applicants needing skilled worker sponsorship may not be suitable for this post due to the immediacy of the appointment. If you are made an offer of employment, this will be subject to ADSL verifying that you are eligible to work in the UK before you start work. We are an equal opportunities employer and do not discriminate against protected characteristics. We guarantee that candidates will be given the same consideration and will pass through our established procedures. Please note, this vacancy may close early if we receive a high volume of applications.
Apr 30, 2024
Full time
Are you an experienced team player looking for a new challenge in compliance documentation? How about an exciting role working on a military estate in support of our Army customers? You'll get to support key projects that matter. Join a great team at Aspire Defence Services The CPT Coordinator is responsible for providing effective coordination of projects under the Capital Projects Team, fostering and encouraging a culture of high-quality customer service, continuous improvement and innovation. You will be working with a range of financial data including purchase orders, invoices, receipting, budgets and expenditures and producing timely progress reports on a variety of IT platforms. Other key responsibilities of this role includes; maintaining and monitoring project data, plans, schedules and records, updating systems and accurately inputting data as required. The ideal candidate will have proven experience of maintaining systems information and accuracy specifically relating to financial data, as well as proven experience of carrying out project work and seeing things through to completion as part of a larger interdependent team. You must also have knowledge of construction terminology and processes, and it would be an advantage to have working knowledge of IFS and construction projects. You should also possess excellent communication, organisation, and interpersonal skills. Able to influence and motivate others, but more importantly being able to motivate yourself, with a keen eye for detail and a flexible and proactive approach towards handling new tasks. But first, meet the team With a 35-year contract, making soldiers' lives better is at the heart of everything we do at Aspire Defence Services. Seriously, picture a heart (the real one) and imagine how hard it works to keep the body running, making sure every part gets exactly what it needs to thrive. That's our mission; to deliver a modern, fully serviced, flexible working environment for soldiers. And just as the heart needs certain parts to keep the body alive, we need the dedication and commitment of our people to support our customers. We deliver a broad range of services for one-third of the British Army living and working on our patch, and we're proud of the work we do. We're all about nurturing great teams, and our award-winning safety and wellbeing initiatives are built on keeping an eye out for one another and having a good work-life balance. In addition to being part of our team, you'll also get 25 days annual leave plus bank holidays, as well as the option to buy and sell holiday Contributory Company Pension Plan matched up to 6%, plus individual life assurance A shopping discounts scheme Birthday Day Off Scheme Cycle to Work and Tech Scheme Discounted gym membership at Aldershot and Tidworth Leisure Centre Employee assistance and health and wellbeing check-ins Reward and recognition to celebrate outstanding achievements Free on-site parking Ready to join the team? You must have a minimum English and Maths GCSE level qualification or equivalent standard. And a fully valid UK driving licence would be an advantage. Location: Tidworth Salary: up to £28,900 depending on experience Please note: Our garrisons are tobacco free working environments. As part of this role, you will be required to obtain security clearance prior to starting with us. ADSL has a legal responsibility to ensure that all its employees have the right to live and work in the UK. If you are invited to an interview, you will be asked to bring with you original copies of documentation that provides evidence of your right to live and work in the UK. Applicants needing skilled worker sponsorship may not be suitable for this post due to the immediacy of the appointment. If you are made an offer of employment, this will be subject to ADSL verifying that you are eligible to work in the UK before you start work. We are an equal opportunities employer and do not discriminate against protected characteristics. We guarantee that candidates will be given the same consideration and will pass through our established procedures. Please note, this vacancy may close early if we receive a high volume of applications.
Lloyd Recruitment - East Grinstead
Uckfield, Sussex
Lloyd Recruitment Services are working with an established company based in outskirts Uckfield who are looking to recruit a Quality Assurance Coordinator. As a Quality Assurance Coordinator, you will be a crucial link between 3 other teams. including Operations and Customer Service. You will need to be to be a self starter, understand databases and be confident with a role that is heavily computer-based. What is in it for you? 26,000 pro rata Hours 10am - 5pm (18 hours a week) 3 days a week (Monday and Thursday, and either Tuesday or Wednesday) On site parking - must be a driver due to location Company pension Company events Main Responsibilities Assisting in the site quality related processes to ensure the product is compliant with regulatory requirements Ensuring regular testing is carried out and samples are stored for quality sampling Raising purchase orders, booking transport, loading goods onto the system and keeping on top of paperwork, including delivery notes and commercial documents Working with the Planning and Procurement Manager with tasks to ensure the smooth running of the planning, procurement and supply chain processes Being on top of ordering materials, packaging, stock and other items Assisting in the smooth running of the Operations department to ensure optimum production and accurate and prompt fulfilment and delivery of orders to customers Constantly monitor and control the operational conditions Collecting and issuing delivery notes and support management on HACCP for the site Monitor and administer the environmental, raw material and finished product micro testing program and results reporting Preparing and sending samples for testing Recording complaints and technical complaint handling Batch control, product traceability and product recall process Updating spreadsheets and documents Ensuring compliance with formulation to the UK regulatory requirements and in line for audits Assisting with internal and external stakeholders Completing risk assessments to ensure safe working environments Following guidelines to ensure the safety of employees and visitors Notify any unsafe conditions and incidents to management for reports to be completed Skills and experience needed Excellent verbal and written communication skills Previous experience working within a compliance environment (desirable) Experience managing stakeholders Ability to prioritise Time management, organisational skills and attention to detail Good knowledge of quality systems Knowledge of HACCP (desirable) Knowledge of food regulations Confident IT literacy skills Knowledge of Food Science (desirable) Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Apr 29, 2024
Full time
Lloyd Recruitment Services are working with an established company based in outskirts Uckfield who are looking to recruit a Quality Assurance Coordinator. As a Quality Assurance Coordinator, you will be a crucial link between 3 other teams. including Operations and Customer Service. You will need to be to be a self starter, understand databases and be confident with a role that is heavily computer-based. What is in it for you? 26,000 pro rata Hours 10am - 5pm (18 hours a week) 3 days a week (Monday and Thursday, and either Tuesday or Wednesday) On site parking - must be a driver due to location Company pension Company events Main Responsibilities Assisting in the site quality related processes to ensure the product is compliant with regulatory requirements Ensuring regular testing is carried out and samples are stored for quality sampling Raising purchase orders, booking transport, loading goods onto the system and keeping on top of paperwork, including delivery notes and commercial documents Working with the Planning and Procurement Manager with tasks to ensure the smooth running of the planning, procurement and supply chain processes Being on top of ordering materials, packaging, stock and other items Assisting in the smooth running of the Operations department to ensure optimum production and accurate and prompt fulfilment and delivery of orders to customers Constantly monitor and control the operational conditions Collecting and issuing delivery notes and support management on HACCP for the site Monitor and administer the environmental, raw material and finished product micro testing program and results reporting Preparing and sending samples for testing Recording complaints and technical complaint handling Batch control, product traceability and product recall process Updating spreadsheets and documents Ensuring compliance with formulation to the UK regulatory requirements and in line for audits Assisting with internal and external stakeholders Completing risk assessments to ensure safe working environments Following guidelines to ensure the safety of employees and visitors Notify any unsafe conditions and incidents to management for reports to be completed Skills and experience needed Excellent verbal and written communication skills Previous experience working within a compliance environment (desirable) Experience managing stakeholders Ability to prioritise Time management, organisational skills and attention to detail Good knowledge of quality systems Knowledge of HACCP (desirable) Knowledge of food regulations Confident IT literacy skills Knowledge of Food Science (desirable) Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website. Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Business Support Coordinator - Professional Services GRG are pleased to be working with a professional services organisation looking to recruit a Business Support Coordinator on a maternity cover contract. In this role you will be responsible for providing comprehensive administrative and operational support their Office Support division. You will play a vital role in ensuring the smooth execution of client services, maintaining high standards of professionalism, and contributing to the overall success of the premium business segment. This role demands impeccable organisational skills, attention to detail, and a deep understanding of the luxury market. Responsibilities: Client Liaison: Serve as the primary point of contact for high end business clients, providing exceptional service and building strong relationships to enhance client satisfaction and retention. Administrative Support: Manage day-to-day administrative tasks, including scheduling appointments, coordinating travel arrangements, and handling correspondence on behalf of the business team. Project Coordination: Assist in the planning, execution, and follow-up of various luxury business projects, ensuring that all tasks are completed on time and within budget. Data Management: Maintain accurate and up-to-date records of client interactions, project details, and other relevant information using our internal systems and databases. Event Management: Support the planning and execution of professional events and exclusive client gatherings, by coordinating logistics, managing guest lists, and overseeing operations. Cross-Functional Collaboration: Collaborate closely with colleagues across departments, including Directors, Senior Stakeholders, HR, Finance to ensure alignment and synergy in delivering comprehensive luxury business solutions. Quality Assurance: Uphold the highest standards of quality and professionalism in all interactions with clients, colleagues, and external stakeholders, reflecting positively on the reputation of the luxury business division. Continuous Improvement: Identify opportunities for process optimisation and efficiency gains within the luxury business support function, proposing and implementing innovative solutions to enhance productivity and effectiveness. About You: Proven experience in a similar role within the luxury sector, demonstrating a strong understanding of luxury brands, products, and consumer behaviour. Exceptional organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritise effectively in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues at all levels of the organisation. Flexibility to adapt to changing priorities and deadlines, with a proactive and solutions-oriented approach to problem-solving. A passion for luxury lifestyle and a commitment to delivering unparalleled service and support to discerning clients in the luxury market. Previous experience working with high-net-worth individuals or luxury clientele in a customer-facing role. Experience organising and managing high-profile luxury events, from concept development to execution and post-event analysis. Ability to work under pressure Adaptable - working towards tight deadlines Proactive Job Offer: Birmingham City Centre Up to 32,000 12 Month FTC Joining a well established professional services organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Apr 29, 2024
Contractor
Business Support Coordinator - Professional Services GRG are pleased to be working with a professional services organisation looking to recruit a Business Support Coordinator on a maternity cover contract. In this role you will be responsible for providing comprehensive administrative and operational support their Office Support division. You will play a vital role in ensuring the smooth execution of client services, maintaining high standards of professionalism, and contributing to the overall success of the premium business segment. This role demands impeccable organisational skills, attention to detail, and a deep understanding of the luxury market. Responsibilities: Client Liaison: Serve as the primary point of contact for high end business clients, providing exceptional service and building strong relationships to enhance client satisfaction and retention. Administrative Support: Manage day-to-day administrative tasks, including scheduling appointments, coordinating travel arrangements, and handling correspondence on behalf of the business team. Project Coordination: Assist in the planning, execution, and follow-up of various luxury business projects, ensuring that all tasks are completed on time and within budget. Data Management: Maintain accurate and up-to-date records of client interactions, project details, and other relevant information using our internal systems and databases. Event Management: Support the planning and execution of professional events and exclusive client gatherings, by coordinating logistics, managing guest lists, and overseeing operations. Cross-Functional Collaboration: Collaborate closely with colleagues across departments, including Directors, Senior Stakeholders, HR, Finance to ensure alignment and synergy in delivering comprehensive luxury business solutions. Quality Assurance: Uphold the highest standards of quality and professionalism in all interactions with clients, colleagues, and external stakeholders, reflecting positively on the reputation of the luxury business division. Continuous Improvement: Identify opportunities for process optimisation and efficiency gains within the luxury business support function, proposing and implementing innovative solutions to enhance productivity and effectiveness. About You: Proven experience in a similar role within the luxury sector, demonstrating a strong understanding of luxury brands, products, and consumer behaviour. Exceptional organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritise effectively in a fast-paced environment. Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues at all levels of the organisation. Flexibility to adapt to changing priorities and deadlines, with a proactive and solutions-oriented approach to problem-solving. A passion for luxury lifestyle and a commitment to delivering unparalleled service and support to discerning clients in the luxury market. Previous experience working with high-net-worth individuals or luxury clientele in a customer-facing role. Experience organising and managing high-profile luxury events, from concept development to execution and post-event analysis. Ability to work under pressure Adaptable - working towards tight deadlines Proactive Job Offer: Birmingham City Centre Up to 32,000 12 Month FTC Joining a well established professional services organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Project Coordinator, Blackburn Position Description Supporting the design function, by assisting with the delivery of design packages on all projects, on time and within budget. Uphold company standards at all times and conduct duties in a professional manner. Assist with improving company processes, procedures, standards and policies. Position Role Assist the Project Leader and/or Design Manager in the management of the design process using commercial, contractual, programme / time awareness and technical expertise. Assist in the identification, scoping and appointment of external consultants and contractors needed for successful project delivery. Once appointed, manage their design delivery to the agreed quality, maintaining pace with project timescales. Assist in the Town and Country Planning processes Assist in planning, chairing and recording meetings. Minuting key progress and decisions, recording actions required, proactively pursuing and enabling the design process to reach a conclusion. Supporting, understanding and advising other departments as to the requirements and obligations in the development of the design information. Assisting the design process recognises the current legislation, standards and codes of practice. Assisting in monitoring that design information is of the right quality following company standards and processes. Assisting the design team to produce information maintaining pace with project timescales. Eliminate or reduce health and safety risks in the design. Eliminate or reduce financial risks during construction process. Support continuing improvements within the Design Department Documents to facilitate: Drawing/Document Standards. 3rd Party Appointments Standard operating procedures Management of design Quality Assurance Auditing Operate in accordance with Quality, Health and Safety and Environmental Management Systems and other agreed procedures. Maintain good relations with internal colleagues, installation and project teams. Assist in liaising with clients on work related issues. Support the input of CDM detail within the company's processes and legislation. Support in the preparation of HAZOP Studies. Skills Good forward planner and well organised. Mechanical / Electrical / Design or technical background is not essential but is advantageous. Knowledge of a construction project. Familiarity with RIBA work stages Knowledge of software including AutoCad Understanding of BIM (Building Information Modeling). Excellent communication and people skills. Excellent motivational and leadership skills. Work well under pressure. Ability to present ideas effectively. Able to evaluate ideas of others. Attention to detail. Appreciates each team member's contributions and values each member. Demonstrates flexibility to daily tasks. Sets high standards of performance. Apply feedback received in a positive manner, to improve performance. Demonstrate solid periods of employment with personal growth and development Computer literate with working knowledge of Microsoft Office Suite applications. A flexible approach to working practices and hours to meet the needs of the role, and a willingness to travel and work away from home A good level of attendance, with the willingness to travel to other sites within the UK A full UK driving licence Qualifications Bachelors/Masters Degree in an engineering discipline or Construction Management or Architecture. Understands the professional development process and set challenging goals to meet them through continuous learning. Maintain professional Membership/Chartered status of relevant body. Minimum two years' experience undertaking similar role.
Apr 29, 2024
Full time
Project Coordinator, Blackburn Position Description Supporting the design function, by assisting with the delivery of design packages on all projects, on time and within budget. Uphold company standards at all times and conduct duties in a professional manner. Assist with improving company processes, procedures, standards and policies. Position Role Assist the Project Leader and/or Design Manager in the management of the design process using commercial, contractual, programme / time awareness and technical expertise. Assist in the identification, scoping and appointment of external consultants and contractors needed for successful project delivery. Once appointed, manage their design delivery to the agreed quality, maintaining pace with project timescales. Assist in the Town and Country Planning processes Assist in planning, chairing and recording meetings. Minuting key progress and decisions, recording actions required, proactively pursuing and enabling the design process to reach a conclusion. Supporting, understanding and advising other departments as to the requirements and obligations in the development of the design information. Assisting the design process recognises the current legislation, standards and codes of practice. Assisting in monitoring that design information is of the right quality following company standards and processes. Assisting the design team to produce information maintaining pace with project timescales. Eliminate or reduce health and safety risks in the design. Eliminate or reduce financial risks during construction process. Support continuing improvements within the Design Department Documents to facilitate: Drawing/Document Standards. 3rd Party Appointments Standard operating procedures Management of design Quality Assurance Auditing Operate in accordance with Quality, Health and Safety and Environmental Management Systems and other agreed procedures. Maintain good relations with internal colleagues, installation and project teams. Assist in liaising with clients on work related issues. Support the input of CDM detail within the company's processes and legislation. Support in the preparation of HAZOP Studies. Skills Good forward planner and well organised. Mechanical / Electrical / Design or technical background is not essential but is advantageous. Knowledge of a construction project. Familiarity with RIBA work stages Knowledge of software including AutoCad Understanding of BIM (Building Information Modeling). Excellent communication and people skills. Excellent motivational and leadership skills. Work well under pressure. Ability to present ideas effectively. Able to evaluate ideas of others. Attention to detail. Appreciates each team member's contributions and values each member. Demonstrates flexibility to daily tasks. Sets high standards of performance. Apply feedback received in a positive manner, to improve performance. Demonstrate solid periods of employment with personal growth and development Computer literate with working knowledge of Microsoft Office Suite applications. A flexible approach to working practices and hours to meet the needs of the role, and a willingness to travel and work away from home A good level of attendance, with the willingness to travel to other sites within the UK A full UK driving licence Qualifications Bachelors/Masters Degree in an engineering discipline or Construction Management or Architecture. Understands the professional development process and set challenging goals to meet them through continuous learning. Maintain professional Membership/Chartered status of relevant body. Minimum two years' experience undertaking similar role.
Job Title: Commercial Team Support Coordinator Summary: The Commercial Team at requires additional support to manage governance, assurance, and reporting for contracts, maintained in databases such as Salesforce and Atamis. The role involves coordinating, analyzing data, and administrative tasks to ensure smooth operations and deliver responsive commercial services. Key Responsibilities: Maintain contract databases (Salesforce and Atamis). Quality assurance of contract documentation. Prepare and deliver reports to internal teams. Collaborate with team members on priorities. Respond to stakeholder queries and database interrogation. Assist in data migration and cleansing. Facilitate best practices in business-as-usual activities. Adapt to changing business needs and tasks. Highlight and escalate data errors or process issues. Experience and Skills Required: Methodical and logical approach. Ability to meet deadlines. Team player with friendly demeanor. Attention to detail and analytical skills. Proficient in IT and administration. Familiarity with Outlook, Teams, Excel, Word, and Acrobat. Experience with CRM and procurement systems (Salesforce and Atamis preferred). Understanding of health and social care environment. Good written and numerical communication. Works well under own supervision. Basic understanding of contractual aspects. Professional and discreet demeanor. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 29, 2024
Full time
Job Title: Commercial Team Support Coordinator Summary: The Commercial Team at requires additional support to manage governance, assurance, and reporting for contracts, maintained in databases such as Salesforce and Atamis. The role involves coordinating, analyzing data, and administrative tasks to ensure smooth operations and deliver responsive commercial services. Key Responsibilities: Maintain contract databases (Salesforce and Atamis). Quality assurance of contract documentation. Prepare and deliver reports to internal teams. Collaborate with team members on priorities. Respond to stakeholder queries and database interrogation. Assist in data migration and cleansing. Facilitate best practices in business-as-usual activities. Adapt to changing business needs and tasks. Highlight and escalate data errors or process issues. Experience and Skills Required: Methodical and logical approach. Ability to meet deadlines. Team player with friendly demeanor. Attention to detail and analytical skills. Proficient in IT and administration. Familiarity with Outlook, Teams, Excel, Word, and Acrobat. Experience with CRM and procurement systems (Salesforce and Atamis preferred). Understanding of health and social care environment. Good written and numerical communication. Works well under own supervision. Basic understanding of contractual aspects. Professional and discreet demeanor. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
EV Cargo Ashby, Unit 15, Ashby, Leicestershire, United Kingdom Req 19 December 2023 Post Delivery Coordinator Full time Office Based Ashby De La Zouch. The EV Cargo Solutions team in Ashby De La Zouch are seeking an individual with exceptional attention to detail, data entry skills, and excellent knowledge of Excel. As part of the team, you will be responsible for managing the daily requirements of EV Cargo Solutions customers, including stock balance reconciliation, daily KPI reporting, provision of proof of delivery and all other post-delivery requirements. The role's key responsibilities are: Ensure high standards of service by maintaining accurate and timely communications with clients and operating partners. Report information related to proof of delivery documentation accurately and in a timely manner. Maintain accurate information and databases to provide an audit trail for all transactions with clients and operating partners. Provide post-delivery team with necessary support as required. What we need from you: Experience. Strong excel knowledge (including the use of formulas). Proficient in Data Entry.Excellent administrative skills. Previous customer service experience. Excellent IT skills with experience of Windows 10 in a business capacity. Communication . You will have excellent communication skills (spoken and written), an approachable attitude and a flexible approach to work. Influence & Persuasion. A methodical and structured approach to problem solving. Planning & Organisation. You will be highly organised with an excellent attention to detail, good at prioritising tasks and a great team player A team player with the ability to communicate effectively at all levels You will have the ability to stay calm under pressure and a methodical and thorough approach to work. People & Self Development . You will have a keen approach towards self-development. If you are looking for a future career and progression within a growing company This really is a fantastic opportunity to join the team who consistently strive to provide an excellent service and build a strong, positive reputation within the business. You will have the ability to self-motivate, self-manage and work both autonomously and as part of a team. In return we will: Support your development journey, help to grow you and offer: A competitive salary depending on experience. Reward Gateway - access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more! Access to the Wellbeing Centre - providing education, support, and tools to help you live a healthier and happier life. Employee Recognition Scheme Excellent Pension Scheme & Life Assurance Health Care Cash Plan About us EV CARGO have grown to become a predominate international supply chain partner to many of the world's leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world. Diversity and Inclusion Equality, diversity and inclusivity are at the heart of everything EV Cargo does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group. EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received. Due to the volume of applications, we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted. You must have the legal right to live and work in the United Kingdom.
Apr 29, 2024
Full time
EV Cargo Ashby, Unit 15, Ashby, Leicestershire, United Kingdom Req 19 December 2023 Post Delivery Coordinator Full time Office Based Ashby De La Zouch. The EV Cargo Solutions team in Ashby De La Zouch are seeking an individual with exceptional attention to detail, data entry skills, and excellent knowledge of Excel. As part of the team, you will be responsible for managing the daily requirements of EV Cargo Solutions customers, including stock balance reconciliation, daily KPI reporting, provision of proof of delivery and all other post-delivery requirements. The role's key responsibilities are: Ensure high standards of service by maintaining accurate and timely communications with clients and operating partners. Report information related to proof of delivery documentation accurately and in a timely manner. Maintain accurate information and databases to provide an audit trail for all transactions with clients and operating partners. Provide post-delivery team with necessary support as required. What we need from you: Experience. Strong excel knowledge (including the use of formulas). Proficient in Data Entry.Excellent administrative skills. Previous customer service experience. Excellent IT skills with experience of Windows 10 in a business capacity. Communication . You will have excellent communication skills (spoken and written), an approachable attitude and a flexible approach to work. Influence & Persuasion. A methodical and structured approach to problem solving. Planning & Organisation. You will be highly organised with an excellent attention to detail, good at prioritising tasks and a great team player A team player with the ability to communicate effectively at all levels You will have the ability to stay calm under pressure and a methodical and thorough approach to work. People & Self Development . You will have a keen approach towards self-development. If you are looking for a future career and progression within a growing company This really is a fantastic opportunity to join the team who consistently strive to provide an excellent service and build a strong, positive reputation within the business. You will have the ability to self-motivate, self-manage and work both autonomously and as part of a team. In return we will: Support your development journey, help to grow you and offer: A competitive salary depending on experience. Reward Gateway - access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more! Access to the Wellbeing Centre - providing education, support, and tools to help you live a healthier and happier life. Employee Recognition Scheme Excellent Pension Scheme & Life Assurance Health Care Cash Plan About us EV CARGO have grown to become a predominate international supply chain partner to many of the world's leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world. Diversity and Inclusion Equality, diversity and inclusivity are at the heart of everything EV Cargo does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group. EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received. Due to the volume of applications, we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted. You must have the legal right to live and work in the United Kingdom.
Who are Accent? We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers come first. They are always at the very heart of our business. If you feel great about putting customers first, then we feel great about you joining the Accent team.At Accent we believe everyone has the right to a safe, secure and warm place to call home. We're looking for Asset & Compliance Administration Manager to join our team. About the role and person: 35 hours per week Permanent Ensuring the safety of our customers in their homes is a key priority for Accent. As our Asset & Compliance Administration Manager your focus will be leading the team in a concise and structured fashion to ensure that processes and interactions aid the delivery of Customer Safety and planned maintenance. Your role will undertake a proactive approach to zero tolerance on Customer Safety and you'll ensure all aspects of customer safety / compliance are maintained, while supporting the delivery and completion of planned maintenance programmes. It's an exciting time to join us as changes in legislation mean that you'll be actively involved in improving our processes to achieve the best results. What skills/behaviours do you need to be an Asset & Compliance Administration Manager? Excellent understanding of Customer Safety regimes in electrical, gas, water hygiene, asbestos and mechanical/electrical and a clear understanding of cyclical regimes and remedial actions Presenting accurate information, clearly and concisely in reports or dashboards Ability to analyse performance information and pinpoint threats to Customer Service and financial performance Experience of leading a team towards achieving 100% Customer Safety, contract management, performance and budget management objectives Knowledge of finance and housing management systems Location The successful candidate will be required to live within a commutable distance to Bradford City Centre. We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.We'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system. Salary The spot salary for this post is £44,559 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion) Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. Free parking If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.You may have experience of the following: Customer Safety Compliance Manager, Housing Compliance Manager, Residential Asset Compliance Manager, Property Safety Assurance Manager, Residential Compliance Operations Manager, Regulatory Compliance Manager (Housing), Residential Property Safety Manager, Housing Asset Safety Manager, Residential Compliance Coordinator, Safety and Compliance Operations Manager, etc. REF-
Apr 29, 2024
Full time
Who are Accent? We own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable - our customers come first. They are always at the very heart of our business. If you feel great about putting customers first, then we feel great about you joining the Accent team.At Accent we believe everyone has the right to a safe, secure and warm place to call home. We're looking for Asset & Compliance Administration Manager to join our team. About the role and person: 35 hours per week Permanent Ensuring the safety of our customers in their homes is a key priority for Accent. As our Asset & Compliance Administration Manager your focus will be leading the team in a concise and structured fashion to ensure that processes and interactions aid the delivery of Customer Safety and planned maintenance. Your role will undertake a proactive approach to zero tolerance on Customer Safety and you'll ensure all aspects of customer safety / compliance are maintained, while supporting the delivery and completion of planned maintenance programmes. It's an exciting time to join us as changes in legislation mean that you'll be actively involved in improving our processes to achieve the best results. What skills/behaviours do you need to be an Asset & Compliance Administration Manager? Excellent understanding of Customer Safety regimes in electrical, gas, water hygiene, asbestos and mechanical/electrical and a clear understanding of cyclical regimes and remedial actions Presenting accurate information, clearly and concisely in reports or dashboards Ability to analyse performance information and pinpoint threats to Customer Service and financial performance Experience of leading a team towards achieving 100% Customer Safety, contract management, performance and budget management objectives Knowledge of finance and housing management systems Location The successful candidate will be required to live within a commutable distance to Bradford City Centre. We're a keen promoter of agile working and encourage the use of working from home, as long as we meet our customer's needs.We'll provide you with the equipment and software that you'll need for the purpose of your role however it will be your responsibility to have an appropriate space to work from as well as a suitable broadband connection/provider.Should you wish to work occasionally from any of our regional offices, you may do so on a hot desk basis which will need to be arranged via our online booking system. Salary The spot salary for this post is £44,559 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. What will you get from us? In addition to a competitive salary and agile working, we also have a focus on employees' development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources. You'll also receive: 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week. A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover. Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion) Employee Assistance Programme. "Hapi" Benefits App with multiple discounts. Cycle to work scheme. Free parking If you require reasonable adjustments to any part of our recruitment process, please let us know and we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.You may have experience of the following: Customer Safety Compliance Manager, Housing Compliance Manager, Residential Asset Compliance Manager, Property Safety Assurance Manager, Residential Compliance Operations Manager, Regulatory Compliance Manager (Housing), Residential Property Safety Manager, Housing Asset Safety Manager, Residential Compliance Coordinator, Safety and Compliance Operations Manager, etc. REF-
Location: Broughton and Filton Contract type: Full time Hours: 08:00 - 16:00 Monday to Friday Salary: £28,000 per annum, plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job An exciting opportunity has arisen for a full time Quality Compliance Operator with experience in the Aerospace sector to support the local Head of Quality working for Unipart Logistics on their prestigious Aerospace contract. As a Quality Compliance Operator, you will play a key role in the quality department and will assist with providing professional and efficient support for all matters relating to Quality & Compliance. As part of your key responsibilities, you will: Have daily engagement with the quality management team, ensuring compliance for all quality standards across sites in Broughton and Filton Manage document control within the QMS Matrix and support all departments to improve the effectiveness of the QMS, whilst contributing to improving and developing the QMS and eQMS Comply with the site process confirmation program ensuring compliance across all areas, ensuring 'action plans' are monitored and maintained in line with customer requirements Develop and deliver quality alerts and toolbox talks across the business which raise awareness across all aspects of quality. Execute other quality duties as required and directed by the quality management team. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Working knowledge of ISO 9001 standards and auditing methods and results Practical experience of working with industry standards and regulations Computer literate with experience of Google Suite and SAP is desirable A credible and engaging presenter with experience of delivering training courses and producing training material Admin skills with strong planning, organising and time management skills Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe, and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Quality Assurance Specialist, Quality Assurance Coordinator, Quality Control Inspector, Aerospace Quality Technician, Quality Management Associate, Quality Compliance Analyst, Quality Assurance Auditor, Quality Assurance Officer, Quality Assurance Engineer, etc. REF-
Apr 28, 2024
Full time
Location: Broughton and Filton Contract type: Full time Hours: 08:00 - 16:00 Monday to Friday Salary: £28,000 per annum, plus 30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme About the Job An exciting opportunity has arisen for a full time Quality Compliance Operator with experience in the Aerospace sector to support the local Head of Quality working for Unipart Logistics on their prestigious Aerospace contract. As a Quality Compliance Operator, you will play a key role in the quality department and will assist with providing professional and efficient support for all matters relating to Quality & Compliance. As part of your key responsibilities, you will: Have daily engagement with the quality management team, ensuring compliance for all quality standards across sites in Broughton and Filton Manage document control within the QMS Matrix and support all departments to improve the effectiveness of the QMS, whilst contributing to improving and developing the QMS and eQMS Comply with the site process confirmation program ensuring compliance across all areas, ensuring 'action plans' are monitored and maintained in line with customer requirements Develop and deliver quality alerts and toolbox talks across the business which raise awareness across all aspects of quality. Execute other quality duties as required and directed by the quality management team. About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! Working knowledge of ISO 9001 standards and auditing methods and results Practical experience of working with industry standards and regulations Computer literate with experience of Google Suite and SAP is desirable A credible and engaging presenter with experience of delivering training courses and producing training material Admin skills with strong planning, organising and time management skills Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe, and confident to be the best version of yourself and do your best work every day.You may have experience in the following: Quality Assurance Specialist, Quality Assurance Coordinator, Quality Control Inspector, Aerospace Quality Technician, Quality Management Associate, Quality Compliance Analyst, Quality Assurance Auditor, Quality Assurance Officer, Quality Assurance Engineer, etc. REF-
Role Title: Quality Assurance Co-ordinatorDuration: 8 months (possible extension)Location: HarlowRate: £23.64 per Hour - PAYE FT Role purpose / summaryAn opportunity has arisen for a QA Coordinator to join the Clinical Supply Chain Quality Assurance Operations group within Research and Development based at Harlow, UK.The successful candidate will have a critical role in ensuring quality and compliance of Investigational Medicinal Products used worldwide. In addition, the job holder will have the opportunity to develop expertise and to gain experience within an R&D environment.In this role you will:• Review GMP Manufacturing and/or Packaging Documentation for a range of dosage form batches and finished clinical trial packs of Investigational Medicinal Products in accordance with GMP requirements.• Provide advice and support to business partner areas relating to quality matters and process improvement.• Review and assessment of Temperature excursions for IMP shipments.• Act as a Customer Complaint Coordinator to ensure complaints are progressed• Continually improve processes and practicesKey Skills/ requirementsWe are looking for professionals with these required skills to achieve our goals:Ideally either a graduate with 6 to 18 months experience in Pharma Industry or a more experienced individual would also be suitable for this role.• Experience of Batch Review in a pharmaceutical environment• Good communication skills with the ability to build relationships and trust; and to be able to make decisions based on GMP principles• Experience working in high pressure environments where there are likely to be conflicting priorities• Recent experience of review of GMP Manufacturing and/or Packaging Documentation of a range of pharmaceutical dosage forms including sterile products within a Quality Assurance role would be an advantage e.g.• Proven experience of knowledge of GMP principles and being a decision maker using this knowledge• Strong attention to detail, problem solving skills and ability to learn new skills and apply them.All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 27, 2024
Full time
Role Title: Quality Assurance Co-ordinatorDuration: 8 months (possible extension)Location: HarlowRate: £23.64 per Hour - PAYE FT Role purpose / summaryAn opportunity has arisen for a QA Coordinator to join the Clinical Supply Chain Quality Assurance Operations group within Research and Development based at Harlow, UK.The successful candidate will have a critical role in ensuring quality and compliance of Investigational Medicinal Products used worldwide. In addition, the job holder will have the opportunity to develop expertise and to gain experience within an R&D environment.In this role you will:• Review GMP Manufacturing and/or Packaging Documentation for a range of dosage form batches and finished clinical trial packs of Investigational Medicinal Products in accordance with GMP requirements.• Provide advice and support to business partner areas relating to quality matters and process improvement.• Review and assessment of Temperature excursions for IMP shipments.• Act as a Customer Complaint Coordinator to ensure complaints are progressed• Continually improve processes and practicesKey Skills/ requirementsWe are looking for professionals with these required skills to achieve our goals:Ideally either a graduate with 6 to 18 months experience in Pharma Industry or a more experienced individual would also be suitable for this role.• Experience of Batch Review in a pharmaceutical environment• Good communication skills with the ability to build relationships and trust; and to be able to make decisions based on GMP principles• Experience working in high pressure environments where there are likely to be conflicting priorities• Recent experience of review of GMP Manufacturing and/or Packaging Documentation of a range of pharmaceutical dosage forms including sterile products within a Quality Assurance role would be an advantage e.g.• Proven experience of knowledge of GMP principles and being a decision maker using this knowledge• Strong attention to detail, problem solving skills and ability to learn new skills and apply them.All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Circa £35,000, salary dependant on skills and experience Permanent Home working and Peterborough office Full time, 37 hours a week Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your based location would be World Wide House in Peterborough. Exciting position to work within our Major Infrastructure Team, working on Multi-Billion pound projects! The Governance Co-ordinator role is critical to the delivery of high-level decision making on the Strategic Resource Option (SRO) Programme. The SRO Programme will see Anglian Water manage two Nationally Significant Infrastructure Projects (NSIP) with the development of two new reservoirs (Fens & Lincs) which are currently working towards a Development Consent Order (DCO) submission. The role will be responsible for ensuring the SRO Programme Operating Model receives critical high-level support and that it operates in line with Anglian Waters principles. You will be required to work with both Anglian Water staff, our Partners and Regulatory Bodies. This will allow you access to the highest levels of decision making on the SRO Programme. You will need to maintain a high level of professionalism and discretion, ensuring that the SRO Programme represents best practice in the field of Governance & Assurance. What will you be doing? Create a rolling twelve month Forward Look of both internal and external committee dates Create a Forward Look of Committee items for discussion throughout the year, ensuring alignment of activity across committees Manage and provide high quality support to various Boards and Committees including practical arrangements for meetings, maintaining a forward plan of key agenda items, and liaising with the Chair to prepare agendas and commission briefs Drafting accurate and concise minutes within agreed timeframes. Working with and supporting the Major Infrastructure PMO Lead to deliver effective and efficient governance to the SRO Programme, escalating issues as necessary Working with colleagues across the team to ensure issues are brought to the correct governance forum at the right time to support effective decision making at the necessary level. Regularly reviewing and applying good governance best practice As a valued employee, you'll be entitled to: Personal private health care 25 days annual leave - rising with length of service Flexible working Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. What does it take to be a Governance Coordinator? Comprehensive understanding of a governance and/or secretariat function. Ability to work under pressure, maintain focus and react to changing circumstances, with good attention to detail. Excellent interpersonal skills, including the ability to communicate effectively with staff at all levels, including senior managers and external stakeholders. Ability to understand and effectively summarise complex information, including demonstrating excellence in minute/note taking and drafting Experience of NSIPs & DCOs (desirable) Strong Organisational Skills Excellent written and verbal communication skills Handle multiple tasks simultaneously and meet deadlines Competence in using office software (e.g., Microsoft Office suite) Why Anglian Water? Here at Anglian Water, we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers. Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women's Utility Network. Closing date: 6 May 2024
Apr 27, 2024
Full time
Circa £35,000, salary dependant on skills and experience Permanent Home working and Peterborough office Full time, 37 hours a week Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office. Your based location would be World Wide House in Peterborough. Exciting position to work within our Major Infrastructure Team, working on Multi-Billion pound projects! The Governance Co-ordinator role is critical to the delivery of high-level decision making on the Strategic Resource Option (SRO) Programme. The SRO Programme will see Anglian Water manage two Nationally Significant Infrastructure Projects (NSIP) with the development of two new reservoirs (Fens & Lincs) which are currently working towards a Development Consent Order (DCO) submission. The role will be responsible for ensuring the SRO Programme Operating Model receives critical high-level support and that it operates in line with Anglian Waters principles. You will be required to work with both Anglian Water staff, our Partners and Regulatory Bodies. This will allow you access to the highest levels of decision making on the SRO Programme. You will need to maintain a high level of professionalism and discretion, ensuring that the SRO Programme represents best practice in the field of Governance & Assurance. What will you be doing? Create a rolling twelve month Forward Look of both internal and external committee dates Create a Forward Look of Committee items for discussion throughout the year, ensuring alignment of activity across committees Manage and provide high quality support to various Boards and Committees including practical arrangements for meetings, maintaining a forward plan of key agenda items, and liaising with the Chair to prepare agendas and commission briefs Drafting accurate and concise minutes within agreed timeframes. Working with and supporting the Major Infrastructure PMO Lead to deliver effective and efficient governance to the SRO Programme, escalating issues as necessary Working with colleagues across the team to ensure issues are brought to the correct governance forum at the right time to support effective decision making at the necessary level. Regularly reviewing and applying good governance best practice As a valued employee, you'll be entitled to: Personal private health care 25 days annual leave - rising with length of service Flexible working Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle. What does it take to be a Governance Coordinator? Comprehensive understanding of a governance and/or secretariat function. Ability to work under pressure, maintain focus and react to changing circumstances, with good attention to detail. Excellent interpersonal skills, including the ability to communicate effectively with staff at all levels, including senior managers and external stakeholders. Ability to understand and effectively summarise complex information, including demonstrating excellence in minute/note taking and drafting Experience of NSIPs & DCOs (desirable) Strong Organisational Skills Excellent written and verbal communication skills Handle multiple tasks simultaneously and meet deadlines Competence in using office software (e.g., Microsoft Office suite) Why Anglian Water? Here at Anglian Water, we are one of the leading providers of water and water recycling services in the UK and our organisation is an industry benchmark for quality and customer service. But what makes us unique is our commitment to providing the development people need to make a real difference. Our career opportunities provide on-going learning and professional development within a challenging work environment, which provides a vital service for our customers. Inclusion at Anglian Water: Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer, and we play a leading part in the Women's Utility Network. Closing date: 6 May 2024
Client Services Training Administrator Hybrid Location: London, E1 8QS Salary : Competitive, DOE + Benefits! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role. Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills. For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose. We re proud to be part of Wilmington PLC s training and education division, so if you re looking for variety, innovation and purpose, you ll find them all and more here. Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events. In this role, you'll have the chance to flex your administrative muscles and be the backbone of Bond Solon's commitment to delivering top-notch service to our clients. You'll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication. Expect to dive headfirst into tasks like; Determining the specifics of in-house training with clients. Ensuring trainers have all the necessary materials and venue details. Liaising with our venue teams to manage delegate numbers and room requirements. Got a knack for solving tech issues? You'll also troubleshoot any virtual platform issues that pop up and keep our online training events running smoothly. Part of your role will involve liaising with accreditation bodies overseeing our company s qualifications, adding an extra layer of integrity to our operations. You'll also be in charge of ordering course materials and making sure they're delivered on time, dealing with queries from clients and internal teams, and handling feedback forms. And don't worry, we're a team that's got each other's backs. You'll have the opportunity to provide cover for other staff members when necessary, contributing to our strong collaboration ethos. If you're looking for a role that blends administration, client service, and problem-solving, this is the opportunity you've been waiting for. Join us and help shape the future of Bond Solon's training events. In order to be successful in this role you must have: Experience in a similar administrative role Proficiency in ALL Microsoft office applications Experience of creating events using virtual meeting platforms, e.g Teams/Zoom Advanced English written and verbal communication skills Exceptional customer service skills and experience A natural high level of accuracy and outstanding attention to detail To be a natural team player It would be great if you had: Experience using a CRM Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
Apr 27, 2024
Full time
Client Services Training Administrator Hybrid Location: London, E1 8QS Salary : Competitive, DOE + Benefits! Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources. You are a strong Administrator who loves working in a client focused environment and who is looking for a varied, busy role. Ideally, you have experience of working within an administrative function in a professional Training organisation / Learning & Development department although that is not essential as long as you have administration and customer service skills. For more than 25 years, Bond Solon has supported clients with skills and knowledge to comply with the law and to achieve their purpose. We re proud to be part of Wilmington PLC s training and education division, so if you re looking for variety, innovation and purpose, you ll find them all and more here. Join our fantastic team of Training Administrators (internally known as Client Services Coordinators) and play a pivotal role in managing and enhancing the quality of the customer services provided in relation to our training events. In this role, you'll have the chance to flex your administrative muscles and be the backbone of Bond Solon's commitment to delivering top-notch service to our clients. You'll be the vital link between clients, trainers, and our internal teams, ensuring smooth coordination and seamless communication. Expect to dive headfirst into tasks like; Determining the specifics of in-house training with clients. Ensuring trainers have all the necessary materials and venue details. Liaising with our venue teams to manage delegate numbers and room requirements. Got a knack for solving tech issues? You'll also troubleshoot any virtual platform issues that pop up and keep our online training events running smoothly. Part of your role will involve liaising with accreditation bodies overseeing our company s qualifications, adding an extra layer of integrity to our operations. You'll also be in charge of ordering course materials and making sure they're delivered on time, dealing with queries from clients and internal teams, and handling feedback forms. And don't worry, we're a team that's got each other's backs. You'll have the opportunity to provide cover for other staff members when necessary, contributing to our strong collaboration ethos. If you're looking for a role that blends administration, client service, and problem-solving, this is the opportunity you've been waiting for. Join us and help shape the future of Bond Solon's training events. In order to be successful in this role you must have: Experience in a similar administrative role Proficiency in ALL Microsoft office applications Experience of creating events using virtual meeting platforms, e.g Teams/Zoom Advanced English written and verbal communication skills Exceptional customer service skills and experience A natural high level of accuracy and outstanding attention to detail To be a natural team player It would be great if you had: Experience using a CRM Before you go Find what you re looking for! Our people sought out empowerment and opportunity. And they found both here. You ll find what you re looking for too. Our values help us achieve our goals whether they re personal, professional or those of our client. We believe in inclusivity and collaboration; we stay curious and ambitious and champion innovation. Here, colleagues are trusted partners who act with integrity. We are brave and passionate. Courageous and creative. We are Wilmington PLC. Are you?
Up to £37,000 + up to 10% annual bonus & benefits Ensure the smooth operation and maintenance of NFU Mutual facilities Coordinate planned and preventative maintenance across UK-wide sites Triage unexpected issues and coordinate the appropriate response About the role: We have an exciting opportunity for a Facilities Technical Coordinator to join our Facilities Team at NFU Mutual. As part of our Properties Department, this permanent role focuses on the hard facilities and physical asset management of sites across our UK-wide business. Our Properties Department provides our business, employees, and the Agents across our UK-wide Agency Network with high-quality, safe and secure work environments. As Facilities Technical Coordinator, you'll be responsible for coordinating the planned and preventative maintenance needed across all our sites. You'll also be the first point of call when any unexpected issues arise and will actively put in place the support required to resolve these issues. In this crucial role, you'll ensure the smooth operation and maintenance of facilities. You'll ensure our sites are operating within agreed parameters, run efficiently and able to meet the needs of our employees and the NFU Mutual agency network. You'll deal with any issues that arise, quickly and effectively, whilst causing minimal disruption to employees and agency staff. As you'll occasionally need to travel to sites across our UK-wide business, you'll have access to a pool car. About you: You use your good working knowledge of Building Management and Health and Safety to analyse situations and respond accordingly. Your operational knowledge of mechanical and electrical systems, along with an understanding of building management systems and infrastructure, enables you to adapt to unexpected situations and confidently coordinate the support required. Your strong stakeholder management skills and proactive approach ensure you always provide excellent customer service. To join our team, you'll also have: Strong written communication and interpersonal skills Proven ability to work in a fast-paced team, demonstrating resilience under pressure Working understanding of Health and Safety legislation and statutory regulations Working knowledge of using building management systems Experience of developing and maintaining relationships with external stakeholders. Experience of using Microsoft Office Full UK driving licence. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards: When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary of up to £37,000 Annual bonus (up to 10% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual: We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Closing date for applications: 6th May 2024
Apr 27, 2024
Full time
Up to £37,000 + up to 10% annual bonus & benefits Ensure the smooth operation and maintenance of NFU Mutual facilities Coordinate planned and preventative maintenance across UK-wide sites Triage unexpected issues and coordinate the appropriate response About the role: We have an exciting opportunity for a Facilities Technical Coordinator to join our Facilities Team at NFU Mutual. As part of our Properties Department, this permanent role focuses on the hard facilities and physical asset management of sites across our UK-wide business. Our Properties Department provides our business, employees, and the Agents across our UK-wide Agency Network with high-quality, safe and secure work environments. As Facilities Technical Coordinator, you'll be responsible for coordinating the planned and preventative maintenance needed across all our sites. You'll also be the first point of call when any unexpected issues arise and will actively put in place the support required to resolve these issues. In this crucial role, you'll ensure the smooth operation and maintenance of facilities. You'll ensure our sites are operating within agreed parameters, run efficiently and able to meet the needs of our employees and the NFU Mutual agency network. You'll deal with any issues that arise, quickly and effectively, whilst causing minimal disruption to employees and agency staff. As you'll occasionally need to travel to sites across our UK-wide business, you'll have access to a pool car. About you: You use your good working knowledge of Building Management and Health and Safety to analyse situations and respond accordingly. Your operational knowledge of mechanical and electrical systems, along with an understanding of building management systems and infrastructure, enables you to adapt to unexpected situations and confidently coordinate the support required. Your strong stakeholder management skills and proactive approach ensure you always provide excellent customer service. To join our team, you'll also have: Strong written communication and interpersonal skills Proven ability to work in a fast-paced team, demonstrating resilience under pressure Working understanding of Health and Safety legislation and statutory regulations Working knowledge of using building management systems Experience of developing and maintaining relationships with external stakeholders. Experience of using Microsoft Office Full UK driving licence. At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards: When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary of up to £37,000 Annual bonus (up to 10% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual: We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. Closing date for applications: 6th May 2024
Facilities Administrator Job Profile An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and parts of the division in a Facilities Coordinator capacity. Functions To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building To ensure subcontract renewals are coordinated and administered To train and support the development of other Facilities Coordinators and Facilities Administrators To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM To support the CDM by leading on administration aspects of internal and external client audits To complete SOPF Site Audits as required by the CDM Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only) Provide support, training and coaching for new employees To Copy Facilities Admin Duties to here Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the FM operations Assist other PPP premises with Reactive and PPM if requested by the CDM. Continue with self-development to improve service delivery and reduce outsourcing needs. Job Measurement Data Internal and External KPI Performance Financial Penalties Internal and Reporting Essential Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal Technology i.e., Microsoft Word and Excel, Outlook, and good typing skills Good understanding of CAFM Technical knowledge of Mechanical/Electrical Plant and Equipment Ability to prioritise workload and tasks Can do attitude with a proactive approach Have a good awareness of Health & safety working practices Desirables IOSH (Managing safely) Previous history of working within Facilities Management Services and knowledge of Facilities Management software.
Apr 26, 2024
Full time
Facilities Administrator Job Profile An understanding of facilities administration functions with an ability to take instructions and act on their own initiative. Must have effective communication skills, good telephone manner, general understanding of databases, word processing & the internet. The post holder must be willing to build knowledge of the contract service standards, payment mechanism and familiarity with the client to support the site management teams to manage contractual obligations. Responsibilities The post holder will assist in the running of the CAFM system and administrative service to the management teams throughout the region, including support in maintaining contractual compliance and mitigation of service failures. To provide a timely and effective service as a critical part of the facilities team. Support other contracts and parts of the division in a Facilities Coordinator capacity. Functions To support the CDM in finance reporting functions including WIP, debt control, variance analysis, PPM costing planning/tracker and budget building To ensure subcontract renewals are coordinated and administered To train and support the development of other Facilities Coordinators and Facilities Administrators To deputise for Facilities Coordinators, Facilities Administrators and on occasions, the CDM To support the CDM by leading on administration aspects of internal and external client audits To complete SOPF Site Audits as required by the CDM Support the contract team with contractor inductions, RAMS (Risk Assessment and Method Statement) and permits Act as Subject Matter Expert for PFI SOP (Admin and FC related duties only) Provide support, training and coaching for new employees To Copy Facilities Admin Duties to here Other Responsibilities Support the CDM in compliance with the PPM programme Support the CDM in compliance with client service level outputs Support the CDM in compliance with company Quality Assurance procedures Supporting the CDM in aspects of Health and Safety standards in the FM operations Assist other PPP premises with Reactive and PPM if requested by the CDM. Continue with self-development to improve service delivery and reduce outsourcing needs. Job Measurement Data Internal and External KPI Performance Financial Penalties Internal and Reporting Essential Must have min 3 years Facilities Coordinator in a multi contract/site or large-scale account Good understanding of customer service, IFM service delivery, helpdesk processes, workflows with knowledge of HR and QHS&E procedures and legislation Clear, confident communication skills with the ability to communicate effectively with a wide range of people both written and verbal Technology i.e., Microsoft Word and Excel, Outlook, and good typing skills Good understanding of CAFM Technical knowledge of Mechanical/Electrical Plant and Equipment Ability to prioritise workload and tasks Can do attitude with a proactive approach Have a good awareness of Health & safety working practices Desirables IOSH (Managing safely) Previous history of working within Facilities Management Services and knowledge of Facilities Management software.
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Apr 26, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Wallace Hind Selection LTD
Biggleswade, Bedfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Apr 26, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection