Service Administrator The role is full time Monday to Friday 7:30am-5pm plus Saturday morning every 1 in 3. The Service Administrator plays a crucial role across the workshop and service teams. Instrumental in ensuring exceptional service, smooth operational flow, and efficient administration, this is a great opportunity for an experienced administrator with excellent attention to detail and multi-tasking skills. You'll serve as a pivotal point of contact for our engineers, customers, and fellow managers, contributing significantly to the day-to-day workshop operations. Responsibilities of Service Administrators include: Acting as a primary contact for external customer inquiries. Managing work bookings Coordinating with customers regarding additional work, updates, and job-related quotes. Notifying customers when machines are ready for collection. Ensuring all engineer paperwork, such as job cards, timesheets, and warranty documents, is completed accurately and promptly. Assisting the Service Manager in preparing invoices and credits. Regularly monitoring and controlling Work in Progress (WIP) Registering new machine warranties with suppliers upon collection or delivery. Engaging in activities related to machinery sales to enhance customer service. Processing paperwork promptly for accurate reporting. Supporting the smooth functioning of the service department as needed. Experience required: Relevant experience as a Service Administrator (or similar) in a fast-paced dealership environment. Proficiency in handling warranty paperwork. Strong background in customer service. Excellent communication and engagement skills In return for your hard work: An annual salary of 26,000- 29,0000 per annum (salaried role) An annual bonus (% of salary if annual targets are met) Seasonal bonus Continuous investment in your personal and professional growth, without the confines of a training budget. 22 days annual leave plus bank holidays (increasing with length of service) Sick pay scheme Employee Assistance Programme
Apr 29, 2024
Full time
Service Administrator The role is full time Monday to Friday 7:30am-5pm plus Saturday morning every 1 in 3. The Service Administrator plays a crucial role across the workshop and service teams. Instrumental in ensuring exceptional service, smooth operational flow, and efficient administration, this is a great opportunity for an experienced administrator with excellent attention to detail and multi-tasking skills. You'll serve as a pivotal point of contact for our engineers, customers, and fellow managers, contributing significantly to the day-to-day workshop operations. Responsibilities of Service Administrators include: Acting as a primary contact for external customer inquiries. Managing work bookings Coordinating with customers regarding additional work, updates, and job-related quotes. Notifying customers when machines are ready for collection. Ensuring all engineer paperwork, such as job cards, timesheets, and warranty documents, is completed accurately and promptly. Assisting the Service Manager in preparing invoices and credits. Regularly monitoring and controlling Work in Progress (WIP) Registering new machine warranties with suppliers upon collection or delivery. Engaging in activities related to machinery sales to enhance customer service. Processing paperwork promptly for accurate reporting. Supporting the smooth functioning of the service department as needed. Experience required: Relevant experience as a Service Administrator (or similar) in a fast-paced dealership environment. Proficiency in handling warranty paperwork. Strong background in customer service. Excellent communication and engagement skills In return for your hard work: An annual salary of 26,000- 29,0000 per annum (salaried role) An annual bonus (% of salary if annual targets are met) Seasonal bonus Continuous investment in your personal and professional growth, without the confines of a training budget. 22 days annual leave plus bank holidays (increasing with length of service) Sick pay scheme Employee Assistance Programme
Vanta Staffing High Wycombe are looking for a Parts and Service Advisor based in Amersham . This candidate must understand the spare parts environment - regardless of the industry (automotive/agriculture/plant equipment). They will need to be proficient in answering emails, talking to customers/colleagues and identifying parts and ordering them online. It is a multi-functional role that demands experience and essentially keeps the department running in totality. Permanent Amersham Monday to Friday 8am-5pm GBP25k - GBP30k depending on experience Duties of the Parts and Service Advisor: - Plan and control the daily and weekly activities of the Parts Department. - Ensure Field Service & Workshop Engineers are supplied with parts required to complete jobs in a timely manner enabling them to meet deadlines. - Deal with enquiries and telephone calls as required including receiving, recording incoming customer service calls and parts orders. - Develop and manage all aspects of internet and over counter sales, including sourcing parts at the most advantageous pricing therefore increasing profitability. - Process all parts orders as requested by the back-office Team Manager and Service Manager, provide parts support for customers and our internal Service Team. - Provide full back up and support for Service/Sales department in supplying prices and availability guaranteeing a prompt turnaround for estimate preparation. - Load all parts movements, vendor parts purchases onto Company IT system. - Raising purchase order numbers, book in vendor parts and allocate to jobs. - Deal with all Parts Department queries (in relation to purchase orders) and receipting and chasing credit notes for parts warranty or faulty parts supplied. - Updating job sheets. - Prepare inventory shipping and receiving records both manually and electronically. - Monitor location stock, min/max stocking levels, fulfil stock-takes when required, keep track of common fast-moving parts allocating to Engineers van stocks where required, enabling the service department to improve on first time fix and meet company KPIs. - Pack and unpack, distribute parts to customers or Engineers, alternatively stock parts in locations throughout the parts department, invent new locations when require for parts received via internal and external. - Despatch parts to customers and engineers and return appropriate parts to suppliers when required. - Assist when necessary in all other areas of service administration and provide full support to the team. Requirements for the Parts and Service Advisor: - Must have previous experience in a similar role and understand the spare parts industry. - Excellent communication and admin skills. - Excellent attention to detail.
Apr 29, 2024
Full time
Vanta Staffing High Wycombe are looking for a Parts and Service Advisor based in Amersham . This candidate must understand the spare parts environment - regardless of the industry (automotive/agriculture/plant equipment). They will need to be proficient in answering emails, talking to customers/colleagues and identifying parts and ordering them online. It is a multi-functional role that demands experience and essentially keeps the department running in totality. Permanent Amersham Monday to Friday 8am-5pm GBP25k - GBP30k depending on experience Duties of the Parts and Service Advisor: - Plan and control the daily and weekly activities of the Parts Department. - Ensure Field Service & Workshop Engineers are supplied with parts required to complete jobs in a timely manner enabling them to meet deadlines. - Deal with enquiries and telephone calls as required including receiving, recording incoming customer service calls and parts orders. - Develop and manage all aspects of internet and over counter sales, including sourcing parts at the most advantageous pricing therefore increasing profitability. - Process all parts orders as requested by the back-office Team Manager and Service Manager, provide parts support for customers and our internal Service Team. - Provide full back up and support for Service/Sales department in supplying prices and availability guaranteeing a prompt turnaround for estimate preparation. - Load all parts movements, vendor parts purchases onto Company IT system. - Raising purchase order numbers, book in vendor parts and allocate to jobs. - Deal with all Parts Department queries (in relation to purchase orders) and receipting and chasing credit notes for parts warranty or faulty parts supplied. - Updating job sheets. - Prepare inventory shipping and receiving records both manually and electronically. - Monitor location stock, min/max stocking levels, fulfil stock-takes when required, keep track of common fast-moving parts allocating to Engineers van stocks where required, enabling the service department to improve on first time fix and meet company KPIs. - Pack and unpack, distribute parts to customers or Engineers, alternatively stock parts in locations throughout the parts department, invent new locations when require for parts received via internal and external. - Despatch parts to customers and engineers and return appropriate parts to suppliers when required. - Assist when necessary in all other areas of service administration and provide full support to the team. Requirements for the Parts and Service Advisor: - Must have previous experience in a similar role and understand the spare parts industry. - Excellent communication and admin skills. - Excellent attention to detail.
THE RECRUITMENT SOLUTION (LONDON) LTD
Castleford, Yorkshire
Service AdvisorsWould you like to work a 5-day week, and just 42 hours per week? Have 33 days a year holiday. Would you like to have a structured career path with ongoing training and an excellent renumeration package. The Recruitment Solution has a new and exciting opportunity available for an experienced Service Advisor to join one of our client's dealerships based in West Yorkshire. Our client is a well-known franchised dealer group who offer a great working environment with a friendly team atmosphere and a well-established and supportive management team. This is a great opportunity to drive your career forward with a forward-thinking group that offer an attractive salary, great working hours and fantastic benefits package. Why Apply for this Service Advisor role?• Industry leading package bonus scheme with uncapped earnings and an upsell bonus• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme• Pension Scheme & Life Assurance• Vehicle purchase scheme• Discount on Service, Bodyshop and Parts• 1 day each year to volunteer for a charity of your choice• Childcare voucher scheme• Cycle to work purchase scheme• Discounted Gym membership• Access to Perks at Work discount website• Training on the After Sales Manager Training Program About the Person • Previous experience in a dealership environment as a Service Advisor.• A positive attitude and outgoing nature.• Strong communication skills and confidence when dealing with customers.• Energetic, with a 'can do' attitude.• Strong customer facing skills.• Excellent organizational skills.• You must hold a full UK driving licence. To find out more or to apply for this Service Advisor vacancy you can email or call the office on . Alternatively, why not call Daniel directly today on We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit technicianLots of Motor Trade Jobs throughout the Southeast including all London and all Essex postcodes. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen
Apr 28, 2024
Full time
Service AdvisorsWould you like to work a 5-day week, and just 42 hours per week? Have 33 days a year holiday. Would you like to have a structured career path with ongoing training and an excellent renumeration package. The Recruitment Solution has a new and exciting opportunity available for an experienced Service Advisor to join one of our client's dealerships based in West Yorkshire. Our client is a well-known franchised dealer group who offer a great working environment with a friendly team atmosphere and a well-established and supportive management team. This is a great opportunity to drive your career forward with a forward-thinking group that offer an attractive salary, great working hours and fantastic benefits package. Why Apply for this Service Advisor role?• Industry leading package bonus scheme with uncapped earnings and an upsell bonus• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme• Pension Scheme & Life Assurance• Vehicle purchase scheme• Discount on Service, Bodyshop and Parts• 1 day each year to volunteer for a charity of your choice• Childcare voucher scheme• Cycle to work purchase scheme• Discounted Gym membership• Access to Perks at Work discount website• Training on the After Sales Manager Training Program About the Person • Previous experience in a dealership environment as a Service Advisor.• A positive attitude and outgoing nature.• Strong communication skills and confidence when dealing with customers.• Energetic, with a 'can do' attitude.• Strong customer facing skills.• Excellent organizational skills.• You must hold a full UK driving licence. To find out more or to apply for this Service Advisor vacancy you can email or call the office on . Alternatively, why not call Daniel directly today on We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers.Car Sales Executive, Car Salesperson, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit technicianLots of Motor Trade Jobs throughout the Southeast including all London and all Essex postcodes. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen
This IFA Administrator job near Coventry is ideal for an individual with experience as an Administrator within financial planning firms. Our client is a values-based financial planning firm is motivated by achieving great client outcomes, rather than driven by sales. You will be providing full administrative support to Financial Advisors, including: Acting a main liaison between the Paraplanners and Financial Advisors Updating and managing the diary system for a busy Financial Advisor Liaising with clients Preparing client review packs and documentation Acting on post-meeting tasks Dealing with letters of authority and liaising with providers to ensure new business is processed Writing suitability letters Processing new business on different platforms, including their own in-house DFM If you would like to undertake study towards professional qualifications, our client would happily support this. IFA Administrator Requirements You must have experience within financial planning (ideally, 5+ years') You must have good knowledge of investments, pensions and protection products The Company This long established multi-disciplined wealth management and investment management firm are continually looking to evolve and improve their service to clients. They are well respected within their business community. IFA Administrator Benefits Salary of £26,000 - £30,000 depending on experience Pension contribution of 8%, plus BUPA private healthcare Full-time or part-time roles available Office based role initially, with some flexible working thereafter Free car parking Culture This firm believe in a client focused culture, empowering their team to do what is right by the client. They encourage team collaboration and would welcome your input and ideas. Location Near Coventry Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.
Apr 28, 2024
Full time
This IFA Administrator job near Coventry is ideal for an individual with experience as an Administrator within financial planning firms. Our client is a values-based financial planning firm is motivated by achieving great client outcomes, rather than driven by sales. You will be providing full administrative support to Financial Advisors, including: Acting a main liaison between the Paraplanners and Financial Advisors Updating and managing the diary system for a busy Financial Advisor Liaising with clients Preparing client review packs and documentation Acting on post-meeting tasks Dealing with letters of authority and liaising with providers to ensure new business is processed Writing suitability letters Processing new business on different platforms, including their own in-house DFM If you would like to undertake study towards professional qualifications, our client would happily support this. IFA Administrator Requirements You must have experience within financial planning (ideally, 5+ years') You must have good knowledge of investments, pensions and protection products The Company This long established multi-disciplined wealth management and investment management firm are continually looking to evolve and improve their service to clients. They are well respected within their business community. IFA Administrator Benefits Salary of £26,000 - £30,000 depending on experience Pension contribution of 8%, plus BUPA private healthcare Full-time or part-time roles available Office based role initially, with some flexible working thereafter Free car parking Culture This firm believe in a client focused culture, empowering their team to do what is right by the client. They encourage team collaboration and would welcome your input and ideas. Location Near Coventry Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.
Location - Dunscar, Bolton. Salary - upto 28k Our client provides a wide range of support services within the digital display sector across the UK. They currently employ around 20 people and have been established 20 years. Due to their continued expansion they are seeking an operations administrator to work from their head office based in Bolton. They carry out installations, on site maintenance (warranty, non warranty, reactive and scheduled), event support and display manufacturing. Role They are seeking someone with experience in the following administrative skills: Data entry and processing on bespoke software platforms. Diary management and scheduling for remote field engineers. Customer contact for support and service via telephone and email. Ordering and managing inventory such as spare parts. General administrative tasks such as emails, quotations and letter composition. General project support such as resources and engineer allocation/scheduling. Mandatory requirements, skills and experience: Excellent IT skills and computer literacy. Experienced in the use of Word and Excel (PC) or Pages and Numbers (Mac). Effective communicator with a confident telephone manner. Ability to learn new processes and systems. Flexibility and adaptability towards changing priorities and client demands. Positive approach to challenging situations. Able to and comfortable with working within a small team. Strong organisational and time management skills. Worked within a role that requires attention to detail and data accuracy. Excellent numeracy. Hold a current UK driving Licence. Desirable (but not essential) requirements, skills and experience: Background in customer service or support. Experience in a technical or IT administrative role. Worked for an employer that carries out installation or maintenance activities. Some knowledge of Health and Safety documentation such as RAMS. If you are interested apply now!
Apr 28, 2024
Full time
Location - Dunscar, Bolton. Salary - upto 28k Our client provides a wide range of support services within the digital display sector across the UK. They currently employ around 20 people and have been established 20 years. Due to their continued expansion they are seeking an operations administrator to work from their head office based in Bolton. They carry out installations, on site maintenance (warranty, non warranty, reactive and scheduled), event support and display manufacturing. Role They are seeking someone with experience in the following administrative skills: Data entry and processing on bespoke software platforms. Diary management and scheduling for remote field engineers. Customer contact for support and service via telephone and email. Ordering and managing inventory such as spare parts. General administrative tasks such as emails, quotations and letter composition. General project support such as resources and engineer allocation/scheduling. Mandatory requirements, skills and experience: Excellent IT skills and computer literacy. Experienced in the use of Word and Excel (PC) or Pages and Numbers (Mac). Effective communicator with a confident telephone manner. Ability to learn new processes and systems. Flexibility and adaptability towards changing priorities and client demands. Positive approach to challenging situations. Able to and comfortable with working within a small team. Strong organisational and time management skills. Worked within a role that requires attention to detail and data accuracy. Excellent numeracy. Hold a current UK driving Licence. Desirable (but not essential) requirements, skills and experience: Background in customer service or support. Experience in a technical or IT administrative role. Worked for an employer that carries out installation or maintenance activities. Some knowledge of Health and Safety documentation such as RAMS. If you are interested apply now!
THE RECRUITMENT SOLUTION (LONDON) LTD
Epsom, Surrey
Service Advisors,Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Epsom area. Benefits include:Industry leading package bonus scheme with uncapped earnings and an upsell bonus33 days holiday, in addition to an annual leave purchase & sale schemePension Scheme & Life AssuranceVehicle purchase schemeDiscount on Service, Bodyshop and Parts1 day each year to volunteer for a charity of your choiceChildcare voucher schemeCycle to work purchase schemeDiscounted Gym membershipAccess to Perks at Work discount website The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage. Our client is happy to discuss options of flexible working.They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you.This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more or to apply for this Service Advisor vacancy you can email or call Daniel directly today on We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 28, 2024
Full time
Service Advisors,Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Epsom area. Benefits include:Industry leading package bonus scheme with uncapped earnings and an upsell bonus33 days holiday, in addition to an annual leave purchase & sale schemePension Scheme & Life AssuranceVehicle purchase schemeDiscount on Service, Bodyshop and Parts1 day each year to volunteer for a charity of your choiceChildcare voucher schemeCycle to work purchase schemeDiscounted Gym membershipAccess to Perks at Work discount website The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage. Our client is happy to discuss options of flexible working.They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you.This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more or to apply for this Service Advisor vacancy you can email or call Daniel directly today on We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Are you looking for a fresh start as well as a new challenge as a Mobile Plant Engineer? 22 days holiday + bank holidays + overtime / call our rates, specialist manufacturer training + many more employee incentives! This Mobile Plant Engineer role is Monday to Friday and based near Kettering. As the Mobile Plant Engineer, your duties will include: Maintain all construction plant hire equipment to an extremely high standard including diagnosing faults, servicing and PDIs on site, Carrying out breakdown repairs on construction plant machinery Routine services on the plant equipment such as Diggers, Dumpers, Vogel pavers, Excavators, Paving machines & Bomag rollers + much more! To manage administration tasks and complete all paperwork accurately and on time including warranty claims PATH Recruitment are proud to be working with a large plant hire company that are continuously growing and expanding which is why they are now looking to increase their workforce with a Mobile Plant Engineer. As a Mobile Plant Engineer tou wil have experience in plant hire, construction, heavy plant or similar working on excavators, dumpers, bulldozers and the like. To be successful for the role of the Mobile Plant Engineer, you will have also worked in positions such as, Engineer, Mechanic, Plant Fitter, Mobile Plant Fitter, Workshop Plant Fitter, Service Fitter, Service Engineer, Service Technician, Heavy Plant Engineer or Plant Mechanic. An NVQ in Plant Maintenance or equivalent (not essential) Benefits of the Mobile Plant Engineer: Up to £35k salary DOE Overtime at an additional rate Company Van Pension Scheme Monday to Friday 22 days holiday + bank holidays Specialist training Apply now for this Mobile Plant Engineer role or contact Leo on (phone number removed) or (url removed) to learn more on this opportunity. Apply today to hear from us about this opportunity of becoming a Mobile Plant Engineer!
Apr 27, 2024
Full time
Are you looking for a fresh start as well as a new challenge as a Mobile Plant Engineer? 22 days holiday + bank holidays + overtime / call our rates, specialist manufacturer training + many more employee incentives! This Mobile Plant Engineer role is Monday to Friday and based near Kettering. As the Mobile Plant Engineer, your duties will include: Maintain all construction plant hire equipment to an extremely high standard including diagnosing faults, servicing and PDIs on site, Carrying out breakdown repairs on construction plant machinery Routine services on the plant equipment such as Diggers, Dumpers, Vogel pavers, Excavators, Paving machines & Bomag rollers + much more! To manage administration tasks and complete all paperwork accurately and on time including warranty claims PATH Recruitment are proud to be working with a large plant hire company that are continuously growing and expanding which is why they are now looking to increase their workforce with a Mobile Plant Engineer. As a Mobile Plant Engineer tou wil have experience in plant hire, construction, heavy plant or similar working on excavators, dumpers, bulldozers and the like. To be successful for the role of the Mobile Plant Engineer, you will have also worked in positions such as, Engineer, Mechanic, Plant Fitter, Mobile Plant Fitter, Workshop Plant Fitter, Service Fitter, Service Engineer, Service Technician, Heavy Plant Engineer or Plant Mechanic. An NVQ in Plant Maintenance or equivalent (not essential) Benefits of the Mobile Plant Engineer: Up to £35k salary DOE Overtime at an additional rate Company Van Pension Scheme Monday to Friday 22 days holiday + bank holidays Specialist training Apply now for this Mobile Plant Engineer role or contact Leo on (phone number removed) or (url removed) to learn more on this opportunity. Apply today to hear from us about this opportunity of becoming a Mobile Plant Engineer!
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Apr 27, 2024
Full time
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + Benefits With lots of exciting plans in the pipeline, there s never been a better time to join Avant Homes, let us tell you why Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people. We have ambitious growth plans and are looking for passionate individuals to help us achieve them. Our mission is to provide affordable yet aspirational homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone. Avant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do. We are looking for people who want to be a part of something special, so why not start the foundations and build your career with us today? Due to continued success and future business growth, we have an exciting opportunity for two Customer Liaison Assistant s to join our customer service team based in Edinburgh, Scotland. The Role Are you organised, customer focused and possess excellent administration skills? Do you have experience of complaint handling within a customer service environment? If the answer is yes, then look no further, your next career could be with us! This is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect. Key duties and requirements Joining the team as Customer Liaison Assistant, you will be responsible for but not limited to; Ensuring all calls and emails received into the department are managed appropriately and issues are logged onto our ERP system, COINS. Taking ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service. Liaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements. Maintaining reasonable timescales for customers for any remediation works and ensuring that customers are kept informed throughout any process taking place in their home. Providing administrative support to the Customer Service Department. Checking invoices and forwarding for payment. Preparing, collating, and providing defect reports. Who are we looking for? To be successful as our Customer Liaison Assistant, you will possess strong administration skills along with the knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative can do approach to trouble shooting and the ability to work well under pressure.Previous experience of working within a customer service based role for a housebuilder, is essential. You will also need to be highly organised and possess the following; Ability to work under own initiative and manage time effectively, especially in a fast-paced customer service environment. Experience of working within a complaint s environment previously with a key focus on customer experience. Flexible and adaptable to changing requirements. Good verbal and written communication. A basic understanding of Customer Service. Numerical and Literacy skills. Previous housebuilder experience - essential What will you get in return? Discretionary bonus Buy, sell and accrual holiday scheme Private Health care Company Pension Life Assurance Other Benefits including our exclusive Avant discount platform If this sounds like you, join us and be a part of Avant s future success!
Apr 27, 2024
Full time
Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + Benefits With lots of exciting plans in the pipeline, there s never been a better time to join Avant Homes, let us tell you why Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people. We have ambitious growth plans and are looking for passionate individuals to help us achieve them. Our mission is to provide affordable yet aspirational homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone. Avant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do. We are looking for people who want to be a part of something special, so why not start the foundations and build your career with us today? Due to continued success and future business growth, we have an exciting opportunity for two Customer Liaison Assistant s to join our customer service team based in Edinburgh, Scotland. The Role Are you organised, customer focused and possess excellent administration skills? Do you have experience of complaint handling within a customer service environment? If the answer is yes, then look no further, your next career could be with us! This is an exciting role and opportunity for a customer service driven individual who will be responsible for daily liaison with our customers over the phone, answering queries, trouble shooting and offering solutions, whilst offering the fantastic service that our clients have come to expect. Key duties and requirements Joining the team as Customer Liaison Assistant, you will be responsible for but not limited to; Ensuring all calls and emails received into the department are managed appropriately and issues are logged onto our ERP system, COINS. Taking ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of Customer Service. Liaise between Site Management teams, Customer Care Technicians and external Sub-contractors to ensure all remedial works are completed efficiently, in accordance with the NHBC Buildmark Warranty and in line with the company's stated Service Level Agreements. Maintaining reasonable timescales for customers for any remediation works and ensuring that customers are kept informed throughout any process taking place in their home. Providing administrative support to the Customer Service Department. Checking invoices and forwarding for payment. Preparing, collating, and providing defect reports. Who are we looking for? To be successful as our Customer Liaison Assistant, you will possess strong administration skills along with the knowledge and application of Microsoft Office, including Word and Excel alongside the ability to think logically, have a creative can do approach to trouble shooting and the ability to work well under pressure.Previous experience of working within a customer service based role for a housebuilder, is essential. You will also need to be highly organised and possess the following; Ability to work under own initiative and manage time effectively, especially in a fast-paced customer service environment. Experience of working within a complaint s environment previously with a key focus on customer experience. Flexible and adaptable to changing requirements. Good verbal and written communication. A basic understanding of Customer Service. Numerical and Literacy skills. Previous housebuilder experience - essential What will you get in return? Discretionary bonus Buy, sell and accrual holiday scheme Private Health care Company Pension Life Assurance Other Benefits including our exclusive Avant discount platform If this sounds like you, join us and be a part of Avant s future success!
Macildowie Recruitment and Retention
Leicester, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for a Technical Services Administration Assistant working for a business based in Leicester. Provide Administration Support to the Engineering and Technical Team.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: To work within the Fleet services, OE Engineering and Quality team in administration support, managing phone traffic during contracted hours and in support of the Duty Fleet Engineer.To manage the team holiday planner and absence records.To support a team of Technical Services Engineers in their duties of providing data trend analysis around component failure rates and types, through warranty data extracts.Dealing with all clerical aspects of warranty claims:Collating information and maintain the database.Apportioning vendor invoices to each claim.Ensuring that the presentation of data is consistent.Submitting warranty claims to our parent company.Applying credit notes to claims when settled by our parent company.Closing off warranty claimsPreparing reports.Assisting with the administration of training courses:Manage training delegate schedule and attendance records.Reconcile invoices and chase payments due.Ensure that buffets and refreshments are ordered.To collate the maintenance and service provider audit data and track outstanding actions and advisory items, as well as maintain the due dates for revisits.To always provide first class customer service, being an office-based assistance in all telephone answering and end-user communications where necessary.Communicate customer perceptions and objectives within the company, to influence company strategies. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Provide customer and market reports as requested from time to time from other departments under instruction from the Technical Services Manager.Support the un-manned reception by meeting guests and taking office deliveries when required.Support the development and implementation of marketing material and events as may be required.Liaise with other companies within the group regarding international business.Carry out any other duties that may be reasonably expected Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Apr 26, 2024
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Technical Services Administration Assistant working for a business based in Leicester. Provide Administration Support to the Engineering and Technical Team.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: To work within the Fleet services, OE Engineering and Quality team in administration support, managing phone traffic during contracted hours and in support of the Duty Fleet Engineer.To manage the team holiday planner and absence records.To support a team of Technical Services Engineers in their duties of providing data trend analysis around component failure rates and types, through warranty data extracts.Dealing with all clerical aspects of warranty claims:Collating information and maintain the database.Apportioning vendor invoices to each claim.Ensuring that the presentation of data is consistent.Submitting warranty claims to our parent company.Applying credit notes to claims when settled by our parent company.Closing off warranty claimsPreparing reports.Assisting with the administration of training courses:Manage training delegate schedule and attendance records.Reconcile invoices and chase payments due.Ensure that buffets and refreshments are ordered.To collate the maintenance and service provider audit data and track outstanding actions and advisory items, as well as maintain the due dates for revisits.To always provide first class customer service, being an office-based assistance in all telephone answering and end-user communications where necessary.Communicate customer perceptions and objectives within the company, to influence company strategies. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Provide customer and market reports as requested from time to time from other departments under instruction from the Technical Services Manager.Support the un-manned reception by meeting guests and taking office deliveries when required.Support the development and implementation of marketing material and events as may be required.Liaise with other companies within the group regarding international business.Carry out any other duties that may be reasonably expected Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Allstaff Recruitment are currently seeking a Customer Service Administrator based in Biggleswade on a 6 month fixed term contract basis. Summary of the Customer Service Administrator role Salary: £27,000 per annum Location: Biggleswade Type of Contract: 6 Month fixed term contract Hours: 40hours a week The role As the Customer Service Administrator, your role will involve the following important duties: Resolve technical issues and identify when a service call is required for in/out warranty situations. Supply operating manuals and information to customers and/or retailers. Manage incoming communication from customers, retailers and service partners. Provide quotes and availability information for parts and accessories. The experience required As a successful Customer Service Administrator, you will have the following: Experience in Customer Service and Administration previously. Excellent communication skills both written and verbal. Strong IT skills. Professional telephone manner. Excellent customer service skills. Why choose Allstaff Recruitment? Allstaff Recruitment is an Independent Recruitment Specialist based in Bedfordshire acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries. Established in 2006, we have built a strong reputation of being a trusted support to local businesses in the Bedford and Milton Keynes area. So, if you are looking for Jobs in Milton Keynes or Bedfordshire, then look no further than Allstaff Recruitment! Based elsewhere? With some of our Clients based nationally, we also recruit for roles based all across the country. Check out our website and our jobs page for Check out our jobs page for all our latest vacancies in your area. Our website offers a variety of different roles across numerous industries. Can't find the role you want? Why not submit your CV and tell us your ideal job and see if we can help! To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter. Thank you for your interest in the Customer Service Administrator role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.
Apr 26, 2024
Contractor
Allstaff Recruitment are currently seeking a Customer Service Administrator based in Biggleswade on a 6 month fixed term contract basis. Summary of the Customer Service Administrator role Salary: £27,000 per annum Location: Biggleswade Type of Contract: 6 Month fixed term contract Hours: 40hours a week The role As the Customer Service Administrator, your role will involve the following important duties: Resolve technical issues and identify when a service call is required for in/out warranty situations. Supply operating manuals and information to customers and/or retailers. Manage incoming communication from customers, retailers and service partners. Provide quotes and availability information for parts and accessories. The experience required As a successful Customer Service Administrator, you will have the following: Experience in Customer Service and Administration previously. Excellent communication skills both written and verbal. Strong IT skills. Professional telephone manner. Excellent customer service skills. Why choose Allstaff Recruitment? Allstaff Recruitment is an Independent Recruitment Specialist based in Bedfordshire acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries. Established in 2006, we have built a strong reputation of being a trusted support to local businesses in the Bedford and Milton Keynes area. So, if you are looking for Jobs in Milton Keynes or Bedfordshire, then look no further than Allstaff Recruitment! Based elsewhere? With some of our Clients based nationally, we also recruit for roles based all across the country. Check out our website and our jobs page for Check out our jobs page for all our latest vacancies in your area. Our website offers a variety of different roles across numerous industries. Can't find the role you want? Why not submit your CV and tell us your ideal job and see if we can help! To keep up to date with all our recruitment activities and vacancies, please follow us on Facebook, LinkedIn and Twitter. Thank you for your interest in the Customer Service Administrator role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion.
Holt Engineering are recruiting for a After-sales Administrator to join a busy team close to Poole, our client is a friendly professional business with a fantastic team who have just moved in to a new office. This is a permanent position that can offer an immediate start and salary of 24- 26,000 DOE Duties for the After-sales Administrator will include: Respond promptly and courteously to customer inquiries, both via email and phone Order Processing & Data Entry Prepare and maintain various documents, including invoices, receipts, shipping records, and warranty paperwork. Assist in monitoring and managing inventory levels Conduct follow-up calls or emails to customers to ensure their satisfaction with the products and services provided. Assist in collecting and organizing customer feedback Provide administrative support to the after-sales team members, such as scheduling appointments, arranging meetings, and handling general inquiries Requirements to be considered for the After-sales Administrator role: Proven administration experience is essential, within a sales environment would be advantageous Excellent communication skills Organized and self motivated Proficiency in using office software, including MS Office Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits for the successful After-sales Administrator New modern offices and facilities Free car parking Company pension, private medical and critical illness cover If you have the required experience and keen to join a well established local business please apply now and Yasmin will call you.
Apr 26, 2024
Full time
Holt Engineering are recruiting for a After-sales Administrator to join a busy team close to Poole, our client is a friendly professional business with a fantastic team who have just moved in to a new office. This is a permanent position that can offer an immediate start and salary of 24- 26,000 DOE Duties for the After-sales Administrator will include: Respond promptly and courteously to customer inquiries, both via email and phone Order Processing & Data Entry Prepare and maintain various documents, including invoices, receipts, shipping records, and warranty paperwork. Assist in monitoring and managing inventory levels Conduct follow-up calls or emails to customers to ensure their satisfaction with the products and services provided. Assist in collecting and organizing customer feedback Provide administrative support to the after-sales team members, such as scheduling appointments, arranging meetings, and handling general inquiries Requirements to be considered for the After-sales Administrator role: Proven administration experience is essential, within a sales environment would be advantageous Excellent communication skills Organized and self motivated Proficiency in using office software, including MS Office Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits for the successful After-sales Administrator New modern offices and facilities Free car parking Company pension, private medical and critical illness cover If you have the required experience and keen to join a well established local business please apply now and Yasmin will call you.
My Wolverhampton based Distribution client are looking for a Sales Administrator to join their team on a full time and permanent basis. Duties: Dealing with returns checking whether to refund or in warranty Dealing with warranty claims Processing credit notes Invoicing Processing orders Key Skills: Must have worked in a Sales Administration role previously If you have dealt with returns and warranties this would be advantageous Ideally have used Sage CRM system or be able to pick up systems quickly Essential you have excellent communication and IT skills and offer a professional customer service to all customers
Apr 26, 2024
Full time
My Wolverhampton based Distribution client are looking for a Sales Administrator to join their team on a full time and permanent basis. Duties: Dealing with returns checking whether to refund or in warranty Dealing with warranty claims Processing credit notes Invoicing Processing orders Key Skills: Must have worked in a Sales Administration role previously If you have dealt with returns and warranties this would be advantageous Ideally have used Sage CRM system or be able to pick up systems quickly Essential you have excellent communication and IT skills and offer a professional customer service to all customers
Our client, based in HX7, is looking for an experienced Administrator to join their close-knit team. If you're looking for a new challenge, have strong administration skills and a solid career history, this role could be ideal for you! The role Reviewing and amending existing customer contracts. Renewing contracts. Managing and maintaining data on a central system. Prepare new contracts and issuing quotations. Providing support for service contract preparation involving tenders, correspondence, and communication for both existing and new customers. Ensuring renewal schedules are up to date on a central system, prompting annual service reminders. Providing internal key customer account support when needed. Maintaining warranty dates periodically following sale of new equipment. Resolving and managing customer complaints. Administration and customer support duties. About you: Strong customer service and admin experience. Strong attention for accuracy and a keen eye for detail. Excellent level of communication at all levels. Works well independently or as part of a team. Working hours are Monday to Friday 8am to 5pm with a 45-minute lunch. This is an office-based role and free on site parking is available. If you are an experienced Administrator with a keen eye for detail, we would love to hear form you! Please click apply or call us on (phone number removed) today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 26, 2024
Full time
Our client, based in HX7, is looking for an experienced Administrator to join their close-knit team. If you're looking for a new challenge, have strong administration skills and a solid career history, this role could be ideal for you! The role Reviewing and amending existing customer contracts. Renewing contracts. Managing and maintaining data on a central system. Prepare new contracts and issuing quotations. Providing support for service contract preparation involving tenders, correspondence, and communication for both existing and new customers. Ensuring renewal schedules are up to date on a central system, prompting annual service reminders. Providing internal key customer account support when needed. Maintaining warranty dates periodically following sale of new equipment. Resolving and managing customer complaints. Administration and customer support duties. About you: Strong customer service and admin experience. Strong attention for accuracy and a keen eye for detail. Excellent level of communication at all levels. Works well independently or as part of a team. Working hours are Monday to Friday 8am to 5pm with a 45-minute lunch. This is an office-based role and free on site parking is available. If you are an experienced Administrator with a keen eye for detail, we would love to hear form you! Please click apply or call us on (phone number removed) today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
TR2 Recruitment are seeking a skilled Parts and Service administrator to join a team based near Bodmin, Cornwall. The Parts and Service Administrator will be responsible for assisting customers in purchasing automotive parts and accessories, providing exceptional customer service, and utilizing their mechanical knowledge to recommend the right products. Successful candidates should ideally come from a Agricultural or Haulage parts background, however training will be provided. Duties include; Supporting depo manager to ensure the budgeted parts and service profitability is achieved each month Ensure all phone calls and efficiently captured and dealt with professionally. Raising job cards and check all returned job cards prior to service administrator invoicing. Process orders and invoice out all parts. Organise all warranty parts (tagged, cleaned, stored and packaged) Responsible for packing and sending parts to other depots, clients and customers Monitor stock levels, report and investigate any discrepancies. Follow basic Health and Safety rules Working with colleagues to ensure departmental cover for absence and industry holidays. Experience: Prior experience in a parts or service advisor role is essential Strong mechanical knowledge to understand automotive/agricultural parts and their functions Strong customer service skills Ability to work well as a team but work alone as well Strong mathematical skills Joining our clients team as a Parts Advisor offers the opportunity to work in a dynamic environment where your skills and knowledge will be valued. If you have a passion for automotive parts, excellent customer service skills, and enjoy working in a fast-paced setting, we encourage you to apply. Please submit your CV via this application or feel free to give the TR2 Recruitment office a call where once of our friendly consultants will be able to advise you further. TR2 Recruitment Ltd acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.
Apr 26, 2024
Full time
TR2 Recruitment are seeking a skilled Parts and Service administrator to join a team based near Bodmin, Cornwall. The Parts and Service Administrator will be responsible for assisting customers in purchasing automotive parts and accessories, providing exceptional customer service, and utilizing their mechanical knowledge to recommend the right products. Successful candidates should ideally come from a Agricultural or Haulage parts background, however training will be provided. Duties include; Supporting depo manager to ensure the budgeted parts and service profitability is achieved each month Ensure all phone calls and efficiently captured and dealt with professionally. Raising job cards and check all returned job cards prior to service administrator invoicing. Process orders and invoice out all parts. Organise all warranty parts (tagged, cleaned, stored and packaged) Responsible for packing and sending parts to other depots, clients and customers Monitor stock levels, report and investigate any discrepancies. Follow basic Health and Safety rules Working with colleagues to ensure departmental cover for absence and industry holidays. Experience: Prior experience in a parts or service advisor role is essential Strong mechanical knowledge to understand automotive/agricultural parts and their functions Strong customer service skills Ability to work well as a team but work alone as well Strong mathematical skills Joining our clients team as a Parts Advisor offers the opportunity to work in a dynamic environment where your skills and knowledge will be valued. If you have a passion for automotive parts, excellent customer service skills, and enjoy working in a fast-paced setting, we encourage you to apply. Please submit your CV via this application or feel free to give the TR2 Recruitment office a call where once of our friendly consultants will be able to advise you further. TR2 Recruitment Ltd acts as an Employment Agency for permanent workers and an Employment Business for temporary workers.
We are looking for a proactive, experienced Contract Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home. Job role overview With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities. Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements Main Responsibilities for the Contract Administrator Create and implement a consistent approach to the set and renewal of service contracts Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout Manage contract & tenders LIVE Trackers Maintain and monitor all contractual records, ensuring alignment with corporate goals Conduct audits for existing service contracts, managing contract Profit & Loss reports Ensure accurate and timely entry of service contracts into CRM Prepare reports on contract status for management Manage digital storage of signed Service Contracts Implement and manage a service contract welcome pack Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes Key Skills and experience required for the Contract Administrator Previous administration experience Excellent customer communication skills Ability to build relationships quickly Clear communication (written and verbal) Strong time management, multitasking, and workload prioritisation skills Competency in MS Office/Google Sheets/Excel and presentation documents Highly capable individual with a keen eye for detail, consistency, and accuracy What's in it for you? This is a great opportunity to join a market leader and very stable company, who offers a collobrative culture and progression opportunities. The offices are modern bright and offer great facilities. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Apr 26, 2024
Full time
We are looking for a proactive, experienced Contract Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home. Job role overview With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities. Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements Main Responsibilities for the Contract Administrator Create and implement a consistent approach to the set and renewal of service contracts Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout Manage contract & tenders LIVE Trackers Maintain and monitor all contractual records, ensuring alignment with corporate goals Conduct audits for existing service contracts, managing contract Profit & Loss reports Ensure accurate and timely entry of service contracts into CRM Prepare reports on contract status for management Manage digital storage of signed Service Contracts Implement and manage a service contract welcome pack Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes Key Skills and experience required for the Contract Administrator Previous administration experience Excellent customer communication skills Ability to build relationships quickly Clear communication (written and verbal) Strong time management, multitasking, and workload prioritisation skills Competency in MS Office/Google Sheets/Excel and presentation documents Highly capable individual with a keen eye for detail, consistency, and accuracy What's in it for you? This is a great opportunity to join a market leader and very stable company, who offers a collobrative culture and progression opportunities. The offices are modern bright and offer great facilities. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Service Advisors,Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Heathrow area. Benefits include: Industry leading package bonus scheme with uncapped earnings and an upsell bonus 25 days annual leave (plus bank holidays) in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Childcare voucher scheme Cycle to work purchase scheme Discounted Gym membership Access to Perks at Work discount website The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage. Service Advisor Requirements•You will be responsible for meeting and greeting customers into the service reception•Booking in vehicles•Raising and closing job cards•Gaining authorisations for work to be carried out•Liaising with the workshop in regards to work in progress•Arranging courtesy cars using the one link system•Costing, invoicing, customer handovers and up-selling. Our client is happy to discuss options of flexible working.They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you.This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more or to apply for this Service Advisor vacancy you can email or call Daniel directly today on . We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Apr 26, 2024
Full time
Service Advisors,Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Heathrow area. Benefits include: Industry leading package bonus scheme with uncapped earnings and an upsell bonus 25 days annual leave (plus bank holidays) in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Childcare voucher scheme Cycle to work purchase scheme Discounted Gym membership Access to Perks at Work discount website The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage. Service Advisor Requirements•You will be responsible for meeting and greeting customers into the service reception•Booking in vehicles•Raising and closing job cards•Gaining authorisations for work to be carried out•Liaising with the workshop in regards to work in progress•Arranging courtesy cars using the one link system•Costing, invoicing, customer handovers and up-selling. Our client is happy to discuss options of flexible working.They encourage applications from people with diverse backgrounds and experiences. They want all work colleagues to bring their whole self to work and that starts with you.This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role To find out more or to apply for this Service Advisor vacancy you can email or call Daniel directly today on . We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STMAutomotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician.Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Premier Jobs UK Limited
Newcastle Upon Tyne, Tyne And Wear
This hybrid, IFA Administrator Team Leader job in Newcastle is ideal for an experienced IFA Administrator looking to take the next step in their career and, join a growing company which has exciting plans ahead! You will be ensuring the Administration team runs smoothly and effectively whilst being a safe and motivational environment to work in. The business values the role you play and recognises your worth in helping the whole team to deliver a quality service. As an IFA Administrator Team Leader, you will be focused on ensuring efficient administrative support. Your responsibilities will include: Ensuring the working environment runs smoothly and effectively in line with internal policy and regulation. Manage all aspects of administrative work to ensure high quality service to advisors and clients in line with agreed SLA's Identify and manage development needs if the team and implement training plans if needed, Assist and support with Recruitment. Undertake quality assessment on work completed by the team members to ensure high quality work is produced The business has a strong focus on allowing their individuals to grow and develop and would openly support your progression. Due to their growing scale and people focus, they are open minded to support your development into whichever area you desire, whether that is into paraplanning, advice, compliance, management etc. IFA Administrator Team Leader Requirements You should have 3+ years' experience as an Administrator within a financial planning firm You should have team leader experience You should have good knowledge of financial planning processes and how a Financial Advisor operates. You should be motivated by the prospect of joining a growing business and the exciting change this brings The Company This growing IFA firm is led by highly respected names within the industry, accompanied with the backing of a private equity firm. They are currently on a rapid growth phase of the business, with already £4.5bn of AuM, which will continue to grow. They openly recognise to achieve such success is dependent on having the right people in the business, as such they are looking to build a strong team of passionate and skilled team members. IFA Administrator Team Leader Benefits Salary of £35,000 - £40,000 Plus company benefits including 4x DIS, PMI, Group Income Protection, Employee Assistance programme, medicash, 5% pension (company matched up to 10%), discretionary bonus of 10% and 28 days holiday + bank holidays, rising up to 30 days Hybrid working with 60/40 split of office and home working 37.5 hours per week Excellent career progression, with individual development plans shaped around your desired career path Locations Newcastle Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.
Apr 26, 2024
Full time
This hybrid, IFA Administrator Team Leader job in Newcastle is ideal for an experienced IFA Administrator looking to take the next step in their career and, join a growing company which has exciting plans ahead! You will be ensuring the Administration team runs smoothly and effectively whilst being a safe and motivational environment to work in. The business values the role you play and recognises your worth in helping the whole team to deliver a quality service. As an IFA Administrator Team Leader, you will be focused on ensuring efficient administrative support. Your responsibilities will include: Ensuring the working environment runs smoothly and effectively in line with internal policy and regulation. Manage all aspects of administrative work to ensure high quality service to advisors and clients in line with agreed SLA's Identify and manage development needs if the team and implement training plans if needed, Assist and support with Recruitment. Undertake quality assessment on work completed by the team members to ensure high quality work is produced The business has a strong focus on allowing their individuals to grow and develop and would openly support your progression. Due to their growing scale and people focus, they are open minded to support your development into whichever area you desire, whether that is into paraplanning, advice, compliance, management etc. IFA Administrator Team Leader Requirements You should have 3+ years' experience as an Administrator within a financial planning firm You should have team leader experience You should have good knowledge of financial planning processes and how a Financial Advisor operates. You should be motivated by the prospect of joining a growing business and the exciting change this brings The Company This growing IFA firm is led by highly respected names within the industry, accompanied with the backing of a private equity firm. They are currently on a rapid growth phase of the business, with already £4.5bn of AuM, which will continue to grow. They openly recognise to achieve such success is dependent on having the right people in the business, as such they are looking to build a strong team of passionate and skilled team members. IFA Administrator Team Leader Benefits Salary of £35,000 - £40,000 Plus company benefits including 4x DIS, PMI, Group Income Protection, Employee Assistance programme, medicash, 5% pension (company matched up to 10%), discretionary bonus of 10% and 28 days holiday + bank holidays, rising up to 30 days Hybrid working with 60/40 split of office and home working 37.5 hours per week Excellent career progression, with individual development plans shaped around your desired career path Locations Newcastle Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.
Our client based in Leighton Buzzard is seeking a Service Supervisor to join them on a permanent basis. Working 8.00am - 5.30pm Monday to Friday (30 mins lunch). You will ideally have experience as a service controller where you have allocated engineers to jobs and will have worked on a service desk within a technical industry, or you will be an experienced service engineer looking to come away from the tools in to an office based role. You will have a strong understanding of plant and construction machinery or similar. As Service Supervisor, you will be responsible for assigning jobs and assessing work priorities to the field engineering team, ensuring that works are completed to schedule and providing feedback to managers on service planning and overall performance. You will answer all incoming calls, order parts for workshop, efficiently organise the service engineers workloads, raising of job cards, update customers on repairs, monthly stock checks, deal with warranty claims, internal invoicing, general supporting administration and other ad hoc duties. You will have strong communication skills, will be self motivated and be able to use own initiative and will thrive on problem solving and working as part of a team. This role offers the chance to join a growing, impressive organisation. This is a full time permanent role. In return our client is paying a starting salary up to £31,000, 22 days paid annual leave, plus statutory holidays rising with length of service, pension, career progression, O2 Benefits, and much, much more. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.
Apr 26, 2024
Full time
Our client based in Leighton Buzzard is seeking a Service Supervisor to join them on a permanent basis. Working 8.00am - 5.30pm Monday to Friday (30 mins lunch). You will ideally have experience as a service controller where you have allocated engineers to jobs and will have worked on a service desk within a technical industry, or you will be an experienced service engineer looking to come away from the tools in to an office based role. You will have a strong understanding of plant and construction machinery or similar. As Service Supervisor, you will be responsible for assigning jobs and assessing work priorities to the field engineering team, ensuring that works are completed to schedule and providing feedback to managers on service planning and overall performance. You will answer all incoming calls, order parts for workshop, efficiently organise the service engineers workloads, raising of job cards, update customers on repairs, monthly stock checks, deal with warranty claims, internal invoicing, general supporting administration and other ad hoc duties. You will have strong communication skills, will be self motivated and be able to use own initiative and will thrive on problem solving and working as part of a team. This role offers the chance to join a growing, impressive organisation. This is a full time permanent role. In return our client is paying a starting salary up to £31,000, 22 days paid annual leave, plus statutory holidays rising with length of service, pension, career progression, O2 Benefits, and much, much more. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.
Service AdministratorThe role is full time Monday to Friday 7:30am-5pm plus Saturday morning every 1 in 3. The Service Administrator plays a crucial role across the workshop and service teams. Instrumental in ensuring exceptional service, smooth operational flow, and efficient administration, this is a great opportunity for an experienced administrator with excellent attention to detail and multi-tasking skills.You'll serve as a pivotal point of contact for our engineers, customers, and fellow managers, contributing significantly to the day-to-day workshop operations.Responsibilities of Service Administrators include: Acting as a primary contact for external customer inquiries. Managing work bookings Coordinating with customers regarding additional work, updates, and job-related quotes. Notifying customers when machines are ready for collection. Ensuring all engineer paperwork, such as job cards, timesheets, and warranty documents, is completed accurately and promptly. Assisting the Service Manager in preparing invoices and credits. Regularly monitoring and controlling Work in Progress (WIP) Registering new machine warranties with suppliers upon collection or delivery. Engaging in activities related to machinery sales to enhance customer service. Processing paperwork promptly for accurate reporting. Supporting the smooth functioning of the service department as needed.Experience required: Relevant experience as a Service Administrator (or similar) in a fast-paced dealership environment. Proficiency in handling warranty paperwork. Strong background in customer service. Excellent communication and engagement skillsIn return for your hard work: An annual salary of £26,000-£29,0000 per annum (salaried role) An annual bonus (% of salary if annual targets are met) Seasonal bonus Continuous investment in your personal and professional growth, without the confines of a training budget. 22 days annual leave plus bank holidays (increasing with length of service) Sick pay scheme Employee Assistance Programme
Apr 26, 2024
Full time
Service AdministratorThe role is full time Monday to Friday 7:30am-5pm plus Saturday morning every 1 in 3. The Service Administrator plays a crucial role across the workshop and service teams. Instrumental in ensuring exceptional service, smooth operational flow, and efficient administration, this is a great opportunity for an experienced administrator with excellent attention to detail and multi-tasking skills.You'll serve as a pivotal point of contact for our engineers, customers, and fellow managers, contributing significantly to the day-to-day workshop operations.Responsibilities of Service Administrators include: Acting as a primary contact for external customer inquiries. Managing work bookings Coordinating with customers regarding additional work, updates, and job-related quotes. Notifying customers when machines are ready for collection. Ensuring all engineer paperwork, such as job cards, timesheets, and warranty documents, is completed accurately and promptly. Assisting the Service Manager in preparing invoices and credits. Regularly monitoring and controlling Work in Progress (WIP) Registering new machine warranties with suppliers upon collection or delivery. Engaging in activities related to machinery sales to enhance customer service. Processing paperwork promptly for accurate reporting. Supporting the smooth functioning of the service department as needed.Experience required: Relevant experience as a Service Administrator (or similar) in a fast-paced dealership environment. Proficiency in handling warranty paperwork. Strong background in customer service. Excellent communication and engagement skillsIn return for your hard work: An annual salary of £26,000-£29,0000 per annum (salaried role) An annual bonus (% of salary if annual targets are met) Seasonal bonus Continuous investment in your personal and professional growth, without the confines of a training budget. 22 days annual leave plus bank holidays (increasing with length of service) Sick pay scheme Employee Assistance Programme