Morson are currently recruiting for a Liaison Officer / Administrator for a long term contract in the Wiltshire area coverage Marlborough and Swindon paying £18ph. Overall Purpose ? To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives. ? Develop strategies with the involvement of Clients / Resident s Associations / residents, ensuring the projects objectives are met. ? Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. Produce reports to ensure that all tenant matters have been addressed until cleared. ? Experience and Knowledge of working on void refurbishment housing modernisations with a clear understanding of the public sector working environment. ? Ensuring our clients / residents satisfaction objectives are met. Looking to continually improve our customer satisfaction ratings. ? Managing the impact of the works on neighbouring residents, occupiers and users, at all times. ? Administrator provides everything from basic levels of admin support, data entry, copying, filing, making appointments, customer survey, dealing with phone calls etc. To more challenging tasks such as monitoring and interrogation of active works report and failure demand, maintaining other important records for all planned operations such as programmes and associated spreadsheets. Expected to be able to think for themselves and be able to look for solutions to problems on their own in the first instance. They should be familiar with IT software, such as Maximo, word, excel and outlook, with the ability to easily format documents to the required standards. The Administrator will also assist the administrative duties of the Supervisors and Sector Manager, as well as the Quantity Surveyor, but will be guided through most tasks. Key Activities Project Delivery TLO ? Ensuring that the needs of residents are taken into account during responsive repairs, kitchen, bathroom, rewire and heating refurbishments, construction and alteration work by conducting pre work survey. ? Communicate with tenants to maintain their awareness of progress. ? Arrange timely access. ? Manage a pro-active process to ensure complaints are recorded and resolved. ? Carry out customer satisfaction surveys. ? Liaise with client bodies and tenant s representative organisations. ? Liaise with 3rd parties, including but not limited to: Neighbours Occupiers / Users Building Control Officer HSE Inspectors Local Authority Environment Agency Statutory Authorities Clerk of Works/ Resident Engineer/ Client Project Manager Group Safety ? Involvement with Site Logistics, including, but not limited to: Health, Safety and Environmental Issues, training and inspections Those that have an impact with resident matters by adopting VINCI ethos of Step Up Safety through everyone s participation. Version 2 January 2017 Administration ? Management (internal and external of site) again to ensure client / resident satisfaction / relationships are maintained. ? Filing. ? Order stationary and maintain stocks ? Answering the phone / dealing with queries. ? Maintain RBS System (Purchase card) ? Materials sheets(For non RBS transactions) (GRN) ? Maintain holiday records for staff and tradesmen on allocated site. ? Create/edit purchase orders (Coins) ? Maintain plant register (Coins) ? On hire/off hire plant (Coins) ? Maintain monthly EPI report. ? Maintain monthly mileage and odomitor return. ? Maintain monthly vehicle return. ? Maintain monthly accident report. ? Maintain site waste management plan Data entry into Footprint . ? Maintain and produce planned schedules, make appointments and maintain associated spreadsheets. ? Maintain and complete weekly reports as required by Supervisor, Sector Manager and Client. ? Weekly operative s hour s allocation & reconciliation ? Timesheet return (Accounts) ? Dealing with new works orders and completions. ? Maintain full IT records as QA requirements. ? Deal with incoming post (external and internal). ? Produce letters / memos / faxes and other written forms of communication. ? Contribute to own self development using the PDP Process. ? Comply with QA procedures. Technical Excellence ? To be aware of and maintain an understanding of the contract documents, appropriate codes of practice, standards and specifications. ? Keep pace with technology and innovative achievements elsewhere. ? To implement the procedures detailed in the project quality plans and Method statements to ensure finished product is compliant with the contract documents. ? To correctly interpret information from drawings and specifications and transfer this to the sites residents when applicable. ? Optimise use of the company IT Systems, to improve efficiency and effectiveness of Project Delivery and bring added value to the business. ? To constantly review existing procedures and processes to put forward suggestions for improvement. ? To have a thorough understanding of safety, health and environmental risks and their controls to be able to implement and monitor the effectiveness of control measures on site. ? Understand and use the knowledge base within the company. Problem Solving ? To anticipate and resolve technical ambiguities/ problems. ? Assess problems and use all the resources available to develop solutions. ? Communicate problems upward and request support when necessary. ? Challenge traditional views and looks for improvements through adopting a new approach. People Management ? Lead and motivate the whole team Make it happen. ? Continually monitor and assess your colleague s performance advise and review good and bad performance regarding client matters. ? Actively encourage and promote a team approach with staff and suppliers to achieve the project objectives. ? Ensure that the skills within the team are effectively utilised for total client / resident satisfaction. ? Delegate responsibility to the lowest appropriate level to ensure that everyone contributes to their fullest. ? Manage relationships between colleagues and residents to ensure that good relationships are maintained. ? Remain emotionally detached from disputes and avoid creating conflict. Communication Skills ? Communicates effectively in both written and spoken form with clients, Residents, colleagues, suppliers and design consultants when applicable. ? Able to communicate with people at different levels. ? Able to chair meetings and write concise meeting minutes. ? Persuade and influence others to gain agreement to and acceptance of ideas. Commercial / Finance Skills ? Understand the financial implications of the methods and sequences of construction that are proposed and planned. ? Be aware commercially aware of the claims culture Knowledge Required ? Experience of working with Local Authority housing tenants & residents in multi-ethnic communities during works programmes. ? Will probably have 5(+) years of the relevant experience, a number of those year being spent in refurbishment projects ? Should have experience working with multidiscipline teams. Qualifications NVQ Level 3 or equivalent Technical Competencies IT Literate Word, Excel & bespoke systems (Coins an advantage) Behavioural Competencies Team Work Acts as a role model in demonstrating very effective team working both within immediate team and wider Vinci team. Plays an effective role as a member of the Vinci Team. Builds Effective Teams: Builds a strong team and encourages direct reports to do likewise reinforcing steps in that direction. Creates strong morale and team spirit. Communication Sharing Information: Communicates with clarity and impact to all levels of employees relating effectively to their needs. Credibility and Trust: Generates trust by openness, two way communications style and consistency. Demonstrates clear understanding of all relevant business issues which enhances credibility. Presence and Influence: Projects presence at Team meetings able to contribute with confidence. Able to deploy a range of influencing skills to deal with barriers/problem situations, drawing on personal experiences to make communications more affective. Please send CVs to (url removed)
Apr 30, 2024
Contractor
Morson are currently recruiting for a Liaison Officer / Administrator for a long term contract in the Wiltshire area coverage Marlborough and Swindon paying £18ph. Overall Purpose ? To manage the relationships between tenants / Clients / production teams and site management to achieve the project objectives. ? Develop strategies with the involvement of Clients / Resident s Associations / residents, ensuring the projects objectives are met. ? Ensure records are maintained and monitored to ensure any complaints or claims are dealt with speedily and satisfactory. Produce reports to ensure that all tenant matters have been addressed until cleared. ? Experience and Knowledge of working on void refurbishment housing modernisations with a clear understanding of the public sector working environment. ? Ensuring our clients / residents satisfaction objectives are met. Looking to continually improve our customer satisfaction ratings. ? Managing the impact of the works on neighbouring residents, occupiers and users, at all times. ? Administrator provides everything from basic levels of admin support, data entry, copying, filing, making appointments, customer survey, dealing with phone calls etc. To more challenging tasks such as monitoring and interrogation of active works report and failure demand, maintaining other important records for all planned operations such as programmes and associated spreadsheets. Expected to be able to think for themselves and be able to look for solutions to problems on their own in the first instance. They should be familiar with IT software, such as Maximo, word, excel and outlook, with the ability to easily format documents to the required standards. The Administrator will also assist the administrative duties of the Supervisors and Sector Manager, as well as the Quantity Surveyor, but will be guided through most tasks. Key Activities Project Delivery TLO ? Ensuring that the needs of residents are taken into account during responsive repairs, kitchen, bathroom, rewire and heating refurbishments, construction and alteration work by conducting pre work survey. ? Communicate with tenants to maintain their awareness of progress. ? Arrange timely access. ? Manage a pro-active process to ensure complaints are recorded and resolved. ? Carry out customer satisfaction surveys. ? Liaise with client bodies and tenant s representative organisations. ? Liaise with 3rd parties, including but not limited to: Neighbours Occupiers / Users Building Control Officer HSE Inspectors Local Authority Environment Agency Statutory Authorities Clerk of Works/ Resident Engineer/ Client Project Manager Group Safety ? Involvement with Site Logistics, including, but not limited to: Health, Safety and Environmental Issues, training and inspections Those that have an impact with resident matters by adopting VINCI ethos of Step Up Safety through everyone s participation. Version 2 January 2017 Administration ? Management (internal and external of site) again to ensure client / resident satisfaction / relationships are maintained. ? Filing. ? Order stationary and maintain stocks ? Answering the phone / dealing with queries. ? Maintain RBS System (Purchase card) ? Materials sheets(For non RBS transactions) (GRN) ? Maintain holiday records for staff and tradesmen on allocated site. ? Create/edit purchase orders (Coins) ? Maintain plant register (Coins) ? On hire/off hire plant (Coins) ? Maintain monthly EPI report. ? Maintain monthly mileage and odomitor return. ? Maintain monthly vehicle return. ? Maintain monthly accident report. ? Maintain site waste management plan Data entry into Footprint . ? Maintain and produce planned schedules, make appointments and maintain associated spreadsheets. ? Maintain and complete weekly reports as required by Supervisor, Sector Manager and Client. ? Weekly operative s hour s allocation & reconciliation ? Timesheet return (Accounts) ? Dealing with new works orders and completions. ? Maintain full IT records as QA requirements. ? Deal with incoming post (external and internal). ? Produce letters / memos / faxes and other written forms of communication. ? Contribute to own self development using the PDP Process. ? Comply with QA procedures. Technical Excellence ? To be aware of and maintain an understanding of the contract documents, appropriate codes of practice, standards and specifications. ? Keep pace with technology and innovative achievements elsewhere. ? To implement the procedures detailed in the project quality plans and Method statements to ensure finished product is compliant with the contract documents. ? To correctly interpret information from drawings and specifications and transfer this to the sites residents when applicable. ? Optimise use of the company IT Systems, to improve efficiency and effectiveness of Project Delivery and bring added value to the business. ? To constantly review existing procedures and processes to put forward suggestions for improvement. ? To have a thorough understanding of safety, health and environmental risks and their controls to be able to implement and monitor the effectiveness of control measures on site. ? Understand and use the knowledge base within the company. Problem Solving ? To anticipate and resolve technical ambiguities/ problems. ? Assess problems and use all the resources available to develop solutions. ? Communicate problems upward and request support when necessary. ? Challenge traditional views and looks for improvements through adopting a new approach. People Management ? Lead and motivate the whole team Make it happen. ? Continually monitor and assess your colleague s performance advise and review good and bad performance regarding client matters. ? Actively encourage and promote a team approach with staff and suppliers to achieve the project objectives. ? Ensure that the skills within the team are effectively utilised for total client / resident satisfaction. ? Delegate responsibility to the lowest appropriate level to ensure that everyone contributes to their fullest. ? Manage relationships between colleagues and residents to ensure that good relationships are maintained. ? Remain emotionally detached from disputes and avoid creating conflict. Communication Skills ? Communicates effectively in both written and spoken form with clients, Residents, colleagues, suppliers and design consultants when applicable. ? Able to communicate with people at different levels. ? Able to chair meetings and write concise meeting minutes. ? Persuade and influence others to gain agreement to and acceptance of ideas. Commercial / Finance Skills ? Understand the financial implications of the methods and sequences of construction that are proposed and planned. ? Be aware commercially aware of the claims culture Knowledge Required ? Experience of working with Local Authority housing tenants & residents in multi-ethnic communities during works programmes. ? Will probably have 5(+) years of the relevant experience, a number of those year being spent in refurbishment projects ? Should have experience working with multidiscipline teams. Qualifications NVQ Level 3 or equivalent Technical Competencies IT Literate Word, Excel & bespoke systems (Coins an advantage) Behavioural Competencies Team Work Acts as a role model in demonstrating very effective team working both within immediate team and wider Vinci team. Plays an effective role as a member of the Vinci Team. Builds Effective Teams: Builds a strong team and encourages direct reports to do likewise reinforcing steps in that direction. Creates strong morale and team spirit. Communication Sharing Information: Communicates with clarity and impact to all levels of employees relating effectively to their needs. Credibility and Trust: Generates trust by openness, two way communications style and consistency. Demonstrates clear understanding of all relevant business issues which enhances credibility. Presence and Influence: Projects presence at Team meetings able to contribute with confidence. Able to deploy a range of influencing skills to deal with barriers/problem situations, drawing on personal experiences to make communications more affective. Please send CVs to (url removed)
Relief Security Officer Location: Cambridge (CB2) Pay Rate: 11.44 per hour Shift Pattern: Nights must be fully flexible Contract Type: Zero hour Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks. Due to continued growth our client is looking to expand their team of Relief Officers within the Cambridge area. Duties: Carrying out roaming patrols of the car parks in Cambridge at set timings Filling in forms re each car park Ensuring any incidents are dealt with and reported Dealing with any ASB on site Dealing with any issues with car parks including letting people out Requirements: Mobile Officer experience is essential Driving licence is required Excellent observation skills and attention to detail Strong communication and interpersonal skills Ability to remain calm and composed in stressful situations Physical fitness and ability to stand or walk for extended periods of time Valid SIA Licence City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age
Apr 30, 2024
Full time
Relief Security Officer Location: Cambridge (CB2) Pay Rate: 11.44 per hour Shift Pattern: Nights must be fully flexible Contract Type: Zero hour Our customer is a forward-thinking privately-owned company who are a leading provider of professional integrated bespoke security and facilities management services, giving their clients a flexible and scalable approach to addressing their security and FM requirements in their businesses across an array of sectors including educational settings / student accommodation, healthcare, charitable, corporate / estate management, warehouse / distribution, social housing, utilities, shopping centres / retail parks. Due to continued growth our client is looking to expand their team of Relief Officers within the Cambridge area. Duties: Carrying out roaming patrols of the car parks in Cambridge at set timings Filling in forms re each car park Ensuring any incidents are dealt with and reported Dealing with any ASB on site Dealing with any issues with car parks including letting people out Requirements: Mobile Officer experience is essential Driving licence is required Excellent observation skills and attention to detail Strong communication and interpersonal skills Ability to remain calm and composed in stressful situations Physical fitness and ability to stand or walk for extended periods of time Valid SIA Licence City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age
Salary : £23,500 per year Job Type : Full Time Location : Sheffield Benefits : Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.What you'll be doing, over time and with training and the supervision of experienced colleagues Encouraging customers to manage their rent independently and provide advice about the ways they can access financial help they might be entitled Supporting customers to move into their new home including advertising the empty property, shortlisting potential new customers, liaising with repair colleagues to ensure the home is ready and providing guidance to the new customer in ensuring they have a successful start to their new tenancy Having a regular presence within our communities to ensure our properties, blocks, schemes and streets are safe and attractive places to live. This will include monitoring the performance of our contractors and encouraging customers to take responsibility for their own behaviours when appropriate Providing advice, guidance and effective resolutions to customer queries with a focus on getting it 'right first time' Signposting customers to other local and national services that can provide support with health, wellbeing, financial advice, digital inclusion and employment support. Developing strong partnerships with a range of partners and work collaboratively with other agencies to prevent anti-social behaviour Providing project management support for a range of regional and corporate projects Assisting in the data and evidence gathering to ensure we can respond appropriately to customer complaints with a focus on providing fair resolution and ensuring we learn when things have gone wrong Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity Treating customers and colleagues with respect and empathy Working 35 hours per week and having a flexible approach to work What you'll need A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car would be desirable Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time Keen eye for detail and good organisational skills Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop Commitment to completing all parts of the training programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy Key dates Assessment day - Beginning of June 2024Second/ final interviews - End of June 2024Start date - Tuesday 3rd September 2024Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.REF-
Apr 30, 2024
Full time
Salary : £23,500 per year Job Type : Full Time Location : Sheffield Benefits : Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more.What you'll be doing, over time and with training and the supervision of experienced colleagues Encouraging customers to manage their rent independently and provide advice about the ways they can access financial help they might be entitled Supporting customers to move into their new home including advertising the empty property, shortlisting potential new customers, liaising with repair colleagues to ensure the home is ready and providing guidance to the new customer in ensuring they have a successful start to their new tenancy Having a regular presence within our communities to ensure our properties, blocks, schemes and streets are safe and attractive places to live. This will include monitoring the performance of our contractors and encouraging customers to take responsibility for their own behaviours when appropriate Providing advice, guidance and effective resolutions to customer queries with a focus on getting it 'right first time' Signposting customers to other local and national services that can provide support with health, wellbeing, financial advice, digital inclusion and employment support. Developing strong partnerships with a range of partners and work collaboratively with other agencies to prevent anti-social behaviour Providing project management support for a range of regional and corporate projects Assisting in the data and evidence gathering to ensure we can respond appropriately to customer complaints with a focus on providing fair resolution and ensuring we learn when things have gone wrong Representing Great Places in a professional manner with integrity, inclusivity and respect for diversity Treating customers and colleagues with respect and empathy Working 35 hours per week and having a flexible approach to work What you'll need A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car would be desirable Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time Keen eye for detail and good organisational skills Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop Commitment to completing all parts of the training programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy Key dates Assessment day - Beginning of June 2024Second/ final interviews - End of June 2024Start date - Tuesday 3rd September 2024Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.REF-
We are looking for an enthusiastic person to join our busy teams to meet the requirements of the Homelessness Reduction Act. This role will provide effective housing advice and assistance to prevent and resolve homelessness. You will need to demonstrate excellent interpersonal skills, have an ability to work flexibly to changing demands and operate in a coordinated manner with other team members to ensure successful outcomes. Finding the right person is critical to our future success. We are looking for a person who are able to think creatively, drive change and implement new ideas. This post will: Provide high quality housing advice to prevent and relieve homelessness Assess customer circumstances and agree personal housing plans to meet their needs Make homelessness decisions and deliver services to discharge duties Work collaboratively to provide homelessness solutions Ideally you need to have: Good experience in delivering housing advice, homelessness prevention and relief Experience of statutory homelessness decision making and reviews Good knowledge of housing legislation Successful candidate will be provided with internal and external training. This post requires a standard DBS disclosure. JBRP1_UKTJ
Apr 30, 2024
Full time
We are looking for an enthusiastic person to join our busy teams to meet the requirements of the Homelessness Reduction Act. This role will provide effective housing advice and assistance to prevent and resolve homelessness. You will need to demonstrate excellent interpersonal skills, have an ability to work flexibly to changing demands and operate in a coordinated manner with other team members to ensure successful outcomes. Finding the right person is critical to our future success. We are looking for a person who are able to think creatively, drive change and implement new ideas. This post will: Provide high quality housing advice to prevent and relieve homelessness Assess customer circumstances and agree personal housing plans to meet their needs Make homelessness decisions and deliver services to discharge duties Work collaboratively to provide homelessness solutions Ideally you need to have: Good experience in delivering housing advice, homelessness prevention and relief Experience of statutory homelessness decision making and reviews Good knowledge of housing legislation Successful candidate will be provided with internal and external training. This post requires a standard DBS disclosure. JBRP1_UKTJ
Cotswold District Council
Cirencester, Gloucestershire
The Counter Fraud and Enforcement Unit are looking for an enthusiastic individual to join the successful shared service. About the role This is an exciting opportunity to join the Counter Fraud and Enforcement Unit. The successful applicant will work across West Oxfordshire District Council, the Gloucestershire Local Authorities and a number of social housing providers to support the continuing click apply for full job details
Apr 30, 2024
Full time
The Counter Fraud and Enforcement Unit are looking for an enthusiastic individual to join the successful shared service. About the role This is an exciting opportunity to join the Counter Fraud and Enforcement Unit. The successful applicant will work across West Oxfordshire District Council, the Gloucestershire Local Authorities and a number of social housing providers to support the continuing click apply for full job details
Short Stay Accommodation Officer - closing date 19.05.2024 Fixed Term Contract for 12 months Part time - 18.5 hours to be worked from Monday to Friday Salary from £23,220 to £23,874 pa pro rata Ashford Borough Council has two short stay accommodation facilities for families in housing need. These families will be supported by the Council's Housing Options Team to move on from the facility into long term accommodation. The temporary accommodation provides housing for vulnerable families, providing decent short- term housing to people during this traumatic period of their lives. The successful candidate will be instrumental in taking responsibility for all aspects of the efficient operation of the Short Stay Accommodation facility (primary Pym House but also including a share of duties at properties in the Ashford urban area). The role has several key aspects.• administration and record keeping• managing people-based issues.• housekeeping and cleaning• minor building maintenance / decoration You will need to have good literacy and numeracy skills and have the ability to maintain records on a computer. The 18.5 are to be worked from Monday to Friday between 8am and 5pm on variable shifts and you will be expected to participate in the out of hour's rota system which responds to emergency call outs concerning the facility 24/7 at weekends and on bank holidays. You will be required to travel to other sites around the borough. It is essential that you have a full driving licence and use of a vehicle.For an informal discussion please contact Ellen Black or AminaOussalahThe post holder must maintain at all times a satisfactory Basic report from the Disclosure and Barring Service To Apply -click below For any assistance in completing the application form, please email recruitment We Offer - Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications from the Armed Forces Community
Apr 30, 2024
Full time
Short Stay Accommodation Officer - closing date 19.05.2024 Fixed Term Contract for 12 months Part time - 18.5 hours to be worked from Monday to Friday Salary from £23,220 to £23,874 pa pro rata Ashford Borough Council has two short stay accommodation facilities for families in housing need. These families will be supported by the Council's Housing Options Team to move on from the facility into long term accommodation. The temporary accommodation provides housing for vulnerable families, providing decent short- term housing to people during this traumatic period of their lives. The successful candidate will be instrumental in taking responsibility for all aspects of the efficient operation of the Short Stay Accommodation facility (primary Pym House but also including a share of duties at properties in the Ashford urban area). The role has several key aspects.• administration and record keeping• managing people-based issues.• housekeeping and cleaning• minor building maintenance / decoration You will need to have good literacy and numeracy skills and have the ability to maintain records on a computer. The 18.5 are to be worked from Monday to Friday between 8am and 5pm on variable shifts and you will be expected to participate in the out of hour's rota system which responds to emergency call outs concerning the facility 24/7 at weekends and on bank holidays. You will be required to travel to other sites around the borough. It is essential that you have a full driving licence and use of a vehicle.For an informal discussion please contact Ellen Black or AminaOussalahThe post holder must maintain at all times a satisfactory Basic report from the Disclosure and Barring Service To Apply -click below For any assistance in completing the application form, please email recruitment We Offer - Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provideWe welcome applications from the Armed Forces Community
Job Title: Neighbourhood Officer Location: Leeds Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time The Vacancy: The company is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire click apply for full job details
Apr 30, 2024
Full time
Job Title: Neighbourhood Officer Location: Leeds Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle. Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time The Vacancy: The company is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire click apply for full job details
Your new company We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team. Your new role You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints according to their priority. What you'll need to succeed You will need previous complaint handling experience and excellent communication skills. A good working knowledge of MS Office is also necessary for this role. What you'll get in return 32682 salary 36 days holiday Maternity/Paternity leave Agile working policy Pension contributions of up to 10% What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 30, 2024
Full time
Your new company We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team. Your new role You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints according to their priority. What you'll need to succeed You will need previous complaint handling experience and excellent communication skills. A good working knowledge of MS Office is also necessary for this role. What you'll get in return 32682 salary 36 days holiday Maternity/Paternity leave Agile working policy Pension contributions of up to 10% What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Family Service Association of Bucks County has been growing steadily and is seeking to accelerate growth. The board and CEO are looking for a mission-focused, seasoned, strategic, and process-minded leader with experience scaling an organization, leading an executive management team, leveraging technology, and developing a performance culture among a group of diverse, talented individuals. Reporting to the Chief Executive Officer, the Chief Operations Officer (COO) must be a leader who is able to help others at Family Service Association of Bucks County deliver measurable, cost-effective results that make the vision a reality. Importantly, the successful COO will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. While it is essential that the COO bring efficient and effective systems to increase the productivity of the agency, it is also critical that the team retain the creative spark that drives the mission of Family Service Association of Bucks County. Specific Responsibilities Agency wide Operations and Quality Improvement Serves as the Chief Executive Officer (CEO) in the absence of the CEO. Create and support a high performing culture aligning the core values of the Agency. Prepares and administers program budgets in collaboration with the CFO, including monitoring program budgets and the allocation of grant funding. Oversee the coordination, integration, and operations of all programs, contracts, and related services, promoting collaborative relationships between program areas and ensuring that the expectations of funders, partners, constituents, clients, and other stakeholders are consistently met. Work closely with the finance department to budget and monitor programmatic operations to ensure sound fiscal and system management. In collaboration with the Director of Quality Improvement, develops and implements systems for data reporting, measurement and supporting revenue generation and program performance. Develops and maintains positive relationships with current and potential funders as well as community partners. Identifies growth opportunities and priorities and responds to partner agency concerns. Coordinates projects to ensure adequate administrative controls, quality, increased effectiveness, and procedural efficiencies. Using strategic data collection and analysis, works closely with the CEO to develop and implement the agency's strategic plan. Serves on various staff, community, and professional committees/task forces to coordinate agency activities and facilitate agency goals and initiatives; participates in community outreach efforts. Using data driven analysis, promotes agency program results and community impact with partners in the human services community, government representatives, and the public. Drafts and/or reviews agreements with government funders, foundations, other donors and with sub-contractors. Proactively works with potential and current funders and/or partner organizations to stay current with trends, potential funding opportunities, and opportunities for collaboration on projects that may further the agency's mission. Through an operational lens, reviews the development of project proposals and responses to RFP's. Assumes other duties and responsibilities as assigned by the CEO. Shelter and Housing Services In coordination with the Director of Housing Services, the COO has ultimate responsibility for the Bucks County Emergency Homeless Shelter and related housing initiatives. Monitors and develops shelter operations, service contracts, policies & procedures. Monitors and develops shelter/housing programs to meet evolving needs, data analysis regarding program outcomes, budgeting, and resource development. Responsible for evaluating on-site risk management ensuring adequate safeguards for health, safety, security, and professional practice. Facilities Maintains overall responsibility for the functioning of each facility location, service contracts, and lease agreements. Reviews quotes submitted for projects to ensure they fit budgetary needs. Works with the Facilities Technicians to review and implement timelines for facilities work that will least impact the agency business at the location requiring work; monitors the progress of facilities projects. Reviews recommendations made by the Facilities Technicians for building or grounds improvement. Information Security and Technology (IS&T) Establishes and directs the strategic long-term goals, policies, and procedures for the information technology department. Determines the organization's long-term systems needs and any hardware and/or software acquisitions needed to accomplish the agencies' objectives. Works with the agency's IS&T department to identify and utilize new and emerging technologies to expand and optimize the applications of information technology. Uses data reporting, analytics, and trending outcome reports to inform strategy and direction of current and new programs/opportunities and considers this given emerging developments in our field. Supervisory Responsibility Direct supervision and annual evaluation of the following positions/departments: Director of Housing Services Director of Quality Improvement Information Security & Technology Facilities Temporary and/or additional direct reports may be assigned for special initiatives or as necessitated by organizational needs THE CANDIDATE The successful candidate will likely have management experience with both for-profit and non-profit organizations. As noted, this is an organization driven by the values of its people, so experience in managing a "values-driven" organization will be highly prized. Qualifications Ten or more years of professional experience overall, with a minimum of five years of senior-leadership experience supervising seasoned staff and operating programs across a variety of locations. Facilities management and a strategic understanding of technology required. Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of data analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; facilities and technology management, problem solving, project management, and creative resourcefulness. Strategic Vision and Agility - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan. Capacity Building - Ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly. Leadership and Organization - Exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, and learn the strengths and weaknesses of the team so as to put people in a position to succeed. Action Oriented - Enjoys challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary. General Management - Thorough understanding of full range of business functions and systems, including strategic development and planning, budgeting, and business analysis. Customer/Client Focus - Maintain a working knowledge and pulse on community trends and needs, as well as program short falls to offer recommended solutions. Communication Proficiency - Clearly and professionally share the agency mission. Problem Solving/Analysis - Evaluate programs, proposals, contracts, and employee competencies. A commitment to empowering others to solve their own problems. Computer Aptitude - Skilled use of Microsoft office products; excel, word, & outlook Demonstrated commitment to the values of diversity, equity, inclusiveness, and empowerment. Master's Degree required in Business Administration, Non-Profit Management, Non-Profit Leadership, Public Health Administration, or a Master's Degree in a closely related business or human service leadership profession from an accredited college or university. Willing and able to travel between agency facilities and community or partner events. Must be able to pass the following: Drug Screen FBI/Fingerprinting Clearance Pennsylvania Criminal Clearance Pennsylvania Child Abuse Clearance THE INSTITUTION Family Service Association of Bucks County is a nonprofit 501(c)(3) social service organization with locations throughout Bucks County in Langhorne and Bristol, Pennsylvania. Family Service also operates a call center, twenty school-based sites, and two additional locations including the Emergency Homeless Shelter and the Teen Center site. For 69 years, Family Service has been improving the lives of children and families, doing whatever it takes to help them overcome obstacles and reach their full potential. In 2021, more than 40,000 people turned to Family Service for help addressing a broad range of challenges . click apply for full job details
Apr 30, 2024
Full time
Family Service Association of Bucks County has been growing steadily and is seeking to accelerate growth. The board and CEO are looking for a mission-focused, seasoned, strategic, and process-minded leader with experience scaling an organization, leading an executive management team, leveraging technology, and developing a performance culture among a group of diverse, talented individuals. Reporting to the Chief Executive Officer, the Chief Operations Officer (COO) must be a leader who is able to help others at Family Service Association of Bucks County deliver measurable, cost-effective results that make the vision a reality. Importantly, the successful COO will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. While it is essential that the COO bring efficient and effective systems to increase the productivity of the agency, it is also critical that the team retain the creative spark that drives the mission of Family Service Association of Bucks County. Specific Responsibilities Agency wide Operations and Quality Improvement Serves as the Chief Executive Officer (CEO) in the absence of the CEO. Create and support a high performing culture aligning the core values of the Agency. Prepares and administers program budgets in collaboration with the CFO, including monitoring program budgets and the allocation of grant funding. Oversee the coordination, integration, and operations of all programs, contracts, and related services, promoting collaborative relationships between program areas and ensuring that the expectations of funders, partners, constituents, clients, and other stakeholders are consistently met. Work closely with the finance department to budget and monitor programmatic operations to ensure sound fiscal and system management. In collaboration with the Director of Quality Improvement, develops and implements systems for data reporting, measurement and supporting revenue generation and program performance. Develops and maintains positive relationships with current and potential funders as well as community partners. Identifies growth opportunities and priorities and responds to partner agency concerns. Coordinates projects to ensure adequate administrative controls, quality, increased effectiveness, and procedural efficiencies. Using strategic data collection and analysis, works closely with the CEO to develop and implement the agency's strategic plan. Serves on various staff, community, and professional committees/task forces to coordinate agency activities and facilitate agency goals and initiatives; participates in community outreach efforts. Using data driven analysis, promotes agency program results and community impact with partners in the human services community, government representatives, and the public. Drafts and/or reviews agreements with government funders, foundations, other donors and with sub-contractors. Proactively works with potential and current funders and/or partner organizations to stay current with trends, potential funding opportunities, and opportunities for collaboration on projects that may further the agency's mission. Through an operational lens, reviews the development of project proposals and responses to RFP's. Assumes other duties and responsibilities as assigned by the CEO. Shelter and Housing Services In coordination with the Director of Housing Services, the COO has ultimate responsibility for the Bucks County Emergency Homeless Shelter and related housing initiatives. Monitors and develops shelter operations, service contracts, policies & procedures. Monitors and develops shelter/housing programs to meet evolving needs, data analysis regarding program outcomes, budgeting, and resource development. Responsible for evaluating on-site risk management ensuring adequate safeguards for health, safety, security, and professional practice. Facilities Maintains overall responsibility for the functioning of each facility location, service contracts, and lease agreements. Reviews quotes submitted for projects to ensure they fit budgetary needs. Works with the Facilities Technicians to review and implement timelines for facilities work that will least impact the agency business at the location requiring work; monitors the progress of facilities projects. Reviews recommendations made by the Facilities Technicians for building or grounds improvement. Information Security and Technology (IS&T) Establishes and directs the strategic long-term goals, policies, and procedures for the information technology department. Determines the organization's long-term systems needs and any hardware and/or software acquisitions needed to accomplish the agencies' objectives. Works with the agency's IS&T department to identify and utilize new and emerging technologies to expand and optimize the applications of information technology. Uses data reporting, analytics, and trending outcome reports to inform strategy and direction of current and new programs/opportunities and considers this given emerging developments in our field. Supervisory Responsibility Direct supervision and annual evaluation of the following positions/departments: Director of Housing Services Director of Quality Improvement Information Security & Technology Facilities Temporary and/or additional direct reports may be assigned for special initiatives or as necessitated by organizational needs THE CANDIDATE The successful candidate will likely have management experience with both for-profit and non-profit organizations. As noted, this is an organization driven by the values of its people, so experience in managing a "values-driven" organization will be highly prized. Qualifications Ten or more years of professional experience overall, with a minimum of five years of senior-leadership experience supervising seasoned staff and operating programs across a variety of locations. Facilities management and a strategic understanding of technology required. Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of data analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; facilities and technology management, problem solving, project management, and creative resourcefulness. Strategic Vision and Agility - Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan. Capacity Building - Ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly. Leadership and Organization - Exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, and learn the strengths and weaknesses of the team so as to put people in a position to succeed. Action Oriented - Enjoys challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary. General Management - Thorough understanding of full range of business functions and systems, including strategic development and planning, budgeting, and business analysis. Customer/Client Focus - Maintain a working knowledge and pulse on community trends and needs, as well as program short falls to offer recommended solutions. Communication Proficiency - Clearly and professionally share the agency mission. Problem Solving/Analysis - Evaluate programs, proposals, contracts, and employee competencies. A commitment to empowering others to solve their own problems. Computer Aptitude - Skilled use of Microsoft office products; excel, word, & outlook Demonstrated commitment to the values of diversity, equity, inclusiveness, and empowerment. Master's Degree required in Business Administration, Non-Profit Management, Non-Profit Leadership, Public Health Administration, or a Master's Degree in a closely related business or human service leadership profession from an accredited college or university. Willing and able to travel between agency facilities and community or partner events. Must be able to pass the following: Drug Screen FBI/Fingerprinting Clearance Pennsylvania Criminal Clearance Pennsylvania Child Abuse Clearance THE INSTITUTION Family Service Association of Bucks County is a nonprofit 501(c)(3) social service organization with locations throughout Bucks County in Langhorne and Bristol, Pennsylvania. Family Service also operates a call center, twenty school-based sites, and two additional locations including the Emergency Homeless Shelter and the Teen Center site. For 69 years, Family Service has been improving the lives of children and families, doing whatever it takes to help them overcome obstacles and reach their full potential. In 2021, more than 40,000 people turned to Family Service for help addressing a broad range of challenges . click apply for full job details
If you are searching for a role in the Philippines, click here Infrastructure and Energy Capital (IEC) invests Macquarie's balance sheet globally to provide flexible capital solutions and investments to Macquarie's infrastructure and energy clients, third party sponsors and directly to infrastructure investment opportunities. The team has a broad mandate to invest in assets and companies across Economic & Social, Digital & Data and Energy Transition infrastructure sectors, focusing on opportunities where they can increase value over a short term hold period. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As a senior member of the global Infrastructure Energy capital team, you will be responsible for coordination and oversight of the timely exit of each of the investments in the Infrastructure and Energy Capital global circa AUD $3 billion portfolio of circa 25 assets or investments whilst working closely with regional teams and provide key input to manage divestment processes efficiently. You will also be across the status of the value creation lifecycle of every investment, proposed timeline for divestment and status of ongoing divestment processes whilst understanding potential client risk/return appetite and status of client portfolios to help target their divestment processes appropriately. Working with investment teams, the global Infrastructure Energy capital (IEC) operating partner, global IEC chairman, global IEC business head and global IEC Chief Operating Officer, you will review exit assumptions in new investment proposals and validate those assumptions in terms of target market and return expectations. What you offer You will have deep global infrastructure market knowledge and connections with important investors, including infrastructure funds, sovereign wealth funds and large direct pension investors, to understand the target exit market for our investments. Able to demonstrate strong planning and prioritisation skills, with an ability to manage multiple concurrent tasks, keeping visibility on urgency/importance and re-adjusting prioritization as needed. Able to work well with investment teams located globally to establish strategies and timelines for exits from portfolio investments, as well as to collaborate in exit execution with these teams and internal / external advisory colleagues or teams. Bias for action and strong execution skills to find solutions to complex challenges. Drive progress autonomously, whilst developing and maintaining key stakeholder relationships in a fast-paced environment with highly commercial, talented individuals with high-bar expectations Support investment teams with divestment processes by interfacing with both internal and external advisory teams as well as being a key interface with potential incoming investors We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards In Macquarie Capital, you'll be part of a team that combines specialist skills, innovative advice and flexible capital solutions to help our clients and partners make opportunity reality. Our global corporate advisory, investing, development and equities capabilities are underpinned by a full spectrum of capital markets solutions and deep sector expertise, with a focus on infrastructure and real assets, technology, software and services, and resources, energy and materials. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: MacCap-976281 Work type: Permanent - Full time Location: London Category: Senior, Capital Markets Group: Macquarie Capital Division: Infra & Energy Capital Recruiter: Jerome De Robillard Opening Date: 05/4/2024
Apr 30, 2024
Full time
If you are searching for a role in the Philippines, click here Infrastructure and Energy Capital (IEC) invests Macquarie's balance sheet globally to provide flexible capital solutions and investments to Macquarie's infrastructure and energy clients, third party sponsors and directly to infrastructure investment opportunities. The team has a broad mandate to invest in assets and companies across Economic & Social, Digital & Data and Energy Transition infrastructure sectors, focusing on opportunities where they can increase value over a short term hold period. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You'll be part of a supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As a senior member of the global Infrastructure Energy capital team, you will be responsible for coordination and oversight of the timely exit of each of the investments in the Infrastructure and Energy Capital global circa AUD $3 billion portfolio of circa 25 assets or investments whilst working closely with regional teams and provide key input to manage divestment processes efficiently. You will also be across the status of the value creation lifecycle of every investment, proposed timeline for divestment and status of ongoing divestment processes whilst understanding potential client risk/return appetite and status of client portfolios to help target their divestment processes appropriately. Working with investment teams, the global Infrastructure Energy capital (IEC) operating partner, global IEC chairman, global IEC business head and global IEC Chief Operating Officer, you will review exit assumptions in new investment proposals and validate those assumptions in terms of target market and return expectations. What you offer You will have deep global infrastructure market knowledge and connections with important investors, including infrastructure funds, sovereign wealth funds and large direct pension investors, to understand the target exit market for our investments. Able to demonstrate strong planning and prioritisation skills, with an ability to manage multiple concurrent tasks, keeping visibility on urgency/importance and re-adjusting prioritization as needed. Able to work well with investment teams located globally to establish strategies and timelines for exits from portfolio investments, as well as to collaborate in exit execution with these teams and internal / external advisory colleagues or teams. Bias for action and strong execution skills to find solutions to complex challenges. Drive progress autonomously, whilst developing and maintaining key stakeholder relationships in a fast-paced environment with highly commercial, talented individuals with high-bar expectations Support investment teams with divestment processes by interfacing with both internal and external advisory teams as well as being a key interface with potential incoming investors We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave. Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program Recognition and service awards In Macquarie Capital, you'll be part of a team that combines specialist skills, innovative advice and flexible capital solutions to help our clients and partners make opportunity reality. Our global corporate advisory, investing, development and equities capabilities are underpinned by a full spectrum of capital markets solutions and deep sector expertise, with a focus on infrastructure and real assets, technology, software and services, and resources, energy and materials. Our commitment to Diversity, Equity and Inclusion We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief. A career at Macquarie means you'll have the opportunity to develop new skills, explore interesting fields and do challenging work that will impact the lives of people around the world-whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we're empowering people to innovate and invest for a better future. Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment. Job no: MacCap-976281 Work type: Permanent - Full time Location: London Category: Senior, Capital Markets Group: Macquarie Capital Division: Infra & Energy Capital Recruiter: Jerome De Robillard Opening Date: 05/4/2024
Are you passionate about making a positive impact in your community? Do you have a knack for repairs and maintenance? We're looking for a dedicated and skilled individual to join our dynamic team as a Temporary Repairs Liaison Officer (RLO)! As an RLO for a Housing Association based in East Sussex, you'll play a crucial role in ensuring properties are well-maintained and our residents are satisfied with the repair services provided. You'll be the friendly face to the residents turn to when they need assistance with repairs, coordinating with the maintenance team to ensure timely and efficient resolutions. What You'll Do: Serve as the primary point of contact for residents reporting repair issues. Liaise with contractors and internal maintenance staff to schedule and coordinate repairs. Communicate updates and progress to residents, ensuring transparency and excellent customer service. Conduct follow-up inspections to ensure repairs are completed to the highest standards. Keep accurate records of repair requests and resolutions. What We're Looking For: Excellent communication and interpersonal skills. Strong organizational abilities with a keen eye for detail. Ability to multitask and prioritize in a fast-paced environment. Previous experience in customer service or property maintenance A genuine desire to make a difference in the lives of our residents. This interim position offers a fantastic opportunity to make a difference and contribute to the smooth operation of a Housing Association. If you're ready to take on this rewarding challenge and help us uphold our commitment to exceptional service in Sussex, submit your CV today. Join us in serving the community with integrity and excellence!
Apr 30, 2024
Contractor
Are you passionate about making a positive impact in your community? Do you have a knack for repairs and maintenance? We're looking for a dedicated and skilled individual to join our dynamic team as a Temporary Repairs Liaison Officer (RLO)! As an RLO for a Housing Association based in East Sussex, you'll play a crucial role in ensuring properties are well-maintained and our residents are satisfied with the repair services provided. You'll be the friendly face to the residents turn to when they need assistance with repairs, coordinating with the maintenance team to ensure timely and efficient resolutions. What You'll Do: Serve as the primary point of contact for residents reporting repair issues. Liaise with contractors and internal maintenance staff to schedule and coordinate repairs. Communicate updates and progress to residents, ensuring transparency and excellent customer service. Conduct follow-up inspections to ensure repairs are completed to the highest standards. Keep accurate records of repair requests and resolutions. What We're Looking For: Excellent communication and interpersonal skills. Strong organizational abilities with a keen eye for detail. Ability to multitask and prioritize in a fast-paced environment. Previous experience in customer service or property maintenance A genuine desire to make a difference in the lives of our residents. This interim position offers a fantastic opportunity to make a difference and contribute to the smooth operation of a Housing Association. If you're ready to take on this rewarding challenge and help us uphold our commitment to exceptional service in Sussex, submit your CV today. Join us in serving the community with integrity and excellence!
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Twickenham, London
Job Title: Property Management Officer Salary Range: £36,426- £44,139 Permanent Full Time -36 hours per week Location: Putney Bridge Rd/Twickenham civic centre Can you deliver first class service for our homeless families living in temporary accommodation? The Property Management Team are responsible for ensuring that for those living in temporary accommodation, the properties are suitable and well maintained. Repair issues must be dealt with promptly with a particular emphasis on ensuring that properties are free of damp and mould. You will be part of a busy service that offers a challenging yet rewarding environment where no two days are the same. Supporting people when they are most in need whilst having the ability to build a good rapport with service users as well as private landlords, repairs teams and service providers. You will need to proactively seek solutions to issues raised often whilst on site or in the office. These include neighbour disputes, repairs, safety and suitability issues as the needs of our families may change. You need to be organised and have the skills to effectively managing cases, together with balancing the needs of the service user. You will also be responsible for undertaking health and safety inspections and ensuring that the internal property and its surrounds are safe for the residents. Resilience is key as some of those in need of our services are often vulnerable or in a situation where things are out of their control. This can be an extremely difficult period for those involved so the ability to focus on supporting them through this period is essential. About The Role: Customer service skills: Some service users are vulnerable or come from challenging backgrounds so being able to listen and support is essential whilst remaining calm and professional. The main objective is to deliver the best service we can to those that need it. Writing Skills: Accurately recording on the management system, writing letters and reports, you will need to be able to write clearly and to a high standard as regular contact with residents and other stakeholders is a feature of the role. Basic knowledge of property management: You will need to understand the basics of health and safety and homeless procedure, however support will be given to candidates to build on this knowledge and on the job learning will take place. Proactive and organised: You will need to effectively manage cases to completion, making sure that actions are taken in a timely manner and communication is regular. Taking pride and ownership of cases and focusing on delivering an excellent service. Stakeholder relationships: Working with a diverse client group you will need to build professional relationships with stakeholders such as private landlords and other services in the wider Housing and Council departments such as repairs and maintenance. Empathy and listening: At times service users may be struggling and it is important that you recognise this when dealing with service users. Qualifications, Skills and Experience: Ability to work independently, motivated and put people first Excellent written and verbal communication skills and the ability to adapt to a diverse range of clients Excellent customer service skills Excellent organisation skills and the ability to prioritise Commitment to maintaining and improving the quality of services provided. If you are passionate about making a positive impact on Richmond and Wandsworth's ability to deliver services, possess the required skills, and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity. Indicative Recruitment Timeline Closing Date: 5th May 2024 Shortlisting Date: w/c 6th May 2024 Interview Date: tbc Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Apr 30, 2024
Full time
Job Title: Property Management Officer Salary Range: £36,426- £44,139 Permanent Full Time -36 hours per week Location: Putney Bridge Rd/Twickenham civic centre Can you deliver first class service for our homeless families living in temporary accommodation? The Property Management Team are responsible for ensuring that for those living in temporary accommodation, the properties are suitable and well maintained. Repair issues must be dealt with promptly with a particular emphasis on ensuring that properties are free of damp and mould. You will be part of a busy service that offers a challenging yet rewarding environment where no two days are the same. Supporting people when they are most in need whilst having the ability to build a good rapport with service users as well as private landlords, repairs teams and service providers. You will need to proactively seek solutions to issues raised often whilst on site or in the office. These include neighbour disputes, repairs, safety and suitability issues as the needs of our families may change. You need to be organised and have the skills to effectively managing cases, together with balancing the needs of the service user. You will also be responsible for undertaking health and safety inspections and ensuring that the internal property and its surrounds are safe for the residents. Resilience is key as some of those in need of our services are often vulnerable or in a situation where things are out of their control. This can be an extremely difficult period for those involved so the ability to focus on supporting them through this period is essential. About The Role: Customer service skills: Some service users are vulnerable or come from challenging backgrounds so being able to listen and support is essential whilst remaining calm and professional. The main objective is to deliver the best service we can to those that need it. Writing Skills: Accurately recording on the management system, writing letters and reports, you will need to be able to write clearly and to a high standard as regular contact with residents and other stakeholders is a feature of the role. Basic knowledge of property management: You will need to understand the basics of health and safety and homeless procedure, however support will be given to candidates to build on this knowledge and on the job learning will take place. Proactive and organised: You will need to effectively manage cases to completion, making sure that actions are taken in a timely manner and communication is regular. Taking pride and ownership of cases and focusing on delivering an excellent service. Stakeholder relationships: Working with a diverse client group you will need to build professional relationships with stakeholders such as private landlords and other services in the wider Housing and Council departments such as repairs and maintenance. Empathy and listening: At times service users may be struggling and it is important that you recognise this when dealing with service users. Qualifications, Skills and Experience: Ability to work independently, motivated and put people first Excellent written and verbal communication skills and the ability to adapt to a diverse range of clients Excellent customer service skills Excellent organisation skills and the ability to prioritise Commitment to maintaining and improving the quality of services provided. If you are passionate about making a positive impact on Richmond and Wandsworth's ability to deliver services, possess the required skills, and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity. Indicative Recruitment Timeline Closing Date: 5th May 2024 Shortlisting Date: w/c 6th May 2024 Interview Date: tbc Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Cherry Professional
Kirkby-in-ashfield, Nottinghamshire
Temporary Administrator- Mansfield - Up to 9 months - 24k Are you an experienced Administrator who works well under pressure and thrives in busy and fast paced environments? Cherry Professional are pleased to be working with their Public Sector client to recruit a Temporary Administrator to support a busy and dedicated team for up to 9 months. Responsibilities Receiving keys from outgoing tenants Giving advice about how to end tenancies Sending mail-merge letters on mass Sending letters for Housing Officers Raising purchase orders, journal vouchers etc. Sending emails to new tenants with information about their tenancy Attaching documents onto a document management system Accepting tenants so they can look for a mutual exchange Updating adverts with technical information Bidding for properties upon request from applicants Adding garage applicants onto the housing management system Manage keys for blocks of flats (ordering, updating spreadsheets) Collect incoming post from a post room, log, scan, disseminate, take post to post room for posting out Ringing applicants to get them registered onto a waiting list Document handling Ideal Person Experience of working in a busy and fast paced environment Used to handling calls of a difficult and sensative nature Well organised with a practical approach to work Good IT skills Previous Office Administration experience Hours of work: 08:30 to 17:00 Monday, Tuesday and Thursday 09:30 to 17:00 Wednesday 08:30 to 16:30 Friday Free parking Others roles you may have applied for: Housing Officer, Lettings Administrator, Senior Administrator, Customer Service Representative, Office Administrator, Administrator Cherry Professional is recruiting for this role on behalf of the client. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Apr 30, 2024
Seasonal
Temporary Administrator- Mansfield - Up to 9 months - 24k Are you an experienced Administrator who works well under pressure and thrives in busy and fast paced environments? Cherry Professional are pleased to be working with their Public Sector client to recruit a Temporary Administrator to support a busy and dedicated team for up to 9 months. Responsibilities Receiving keys from outgoing tenants Giving advice about how to end tenancies Sending mail-merge letters on mass Sending letters for Housing Officers Raising purchase orders, journal vouchers etc. Sending emails to new tenants with information about their tenancy Attaching documents onto a document management system Accepting tenants so they can look for a mutual exchange Updating adverts with technical information Bidding for properties upon request from applicants Adding garage applicants onto the housing management system Manage keys for blocks of flats (ordering, updating spreadsheets) Collect incoming post from a post room, log, scan, disseminate, take post to post room for posting out Ringing applicants to get them registered onto a waiting list Document handling Ideal Person Experience of working in a busy and fast paced environment Used to handling calls of a difficult and sensative nature Well organised with a practical approach to work Good IT skills Previous Office Administration experience Hours of work: 08:30 to 17:00 Monday, Tuesday and Thursday 09:30 to 17:00 Wednesday 08:30 to 16:30 Friday Free parking Others roles you may have applied for: Housing Officer, Lettings Administrator, Senior Administrator, Customer Service Representative, Office Administrator, Administrator Cherry Professional is recruiting for this role on behalf of the client. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Temporary Accommodation Team Leader Lambeth Job Role Lead a team of officers, you will be responsible for the operational delivery of the Council's TA Placement or TA Management service, pursuant to the requirements of PVII Housing Act 1996 as amended. Be responsible for the agreements and contractual arrangements between the Council and accommodation providers by undertaking performance monitoring of the contractual and management agreements, ensuring actions are taken to address non-compliance. Key Accountabilities Manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines. Work in partnership with relevant internal and external partners as designated by the Service Manager for team objectives to deliver effective outcomes through collaborative, joined-up working. To lead and be responsible for the effective allocation of all types of temporary accommodation including daily emergencies and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. Work closely with the Service Manager to manage and maintain the Council's temporary accommodation portfolio, ensuring optimum use of stock to approved standards so that a good quality, sufficient and sustainable mix of properties continues to exist to address demand and customers need in line with the Council's objectives and statutory duties. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. Support the Service Manager in developing and implementing innovative solutions and new schemes for temporary accommodation; taking a supporting role in negotiations with service providers, including social landlords, private sector landlords and other stakeholders.
Apr 30, 2024
Contractor
Temporary Accommodation Team Leader Lambeth Job Role Lead a team of officers, you will be responsible for the operational delivery of the Council's TA Placement or TA Management service, pursuant to the requirements of PVII Housing Act 1996 as amended. Be responsible for the agreements and contractual arrangements between the Council and accommodation providers by undertaking performance monitoring of the contractual and management agreements, ensuring actions are taken to address non-compliance. Key Accountabilities Manage allocated staff and resources using core processes and procedures consistently across the assigned operational activities in an efficient manner that is in compliance with all relevant policies and guidelines. Work in partnership with relevant internal and external partners as designated by the Service Manager for team objectives to deliver effective outcomes through collaborative, joined-up working. To lead and be responsible for the effective allocation of all types of temporary accommodation including daily emergencies and transfers; and to ensure that the placement of suitable accommodation is sufficient to meet with clients' individual needs and service demands. Work closely with the Service Manager to manage and maintain the Council's temporary accommodation portfolio, ensuring optimum use of stock to approved standards so that a good quality, sufficient and sustainable mix of properties continues to exist to address demand and customers need in line with the Council's objectives and statutory duties. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. Support the Service Manager in developing and implementing innovative solutions and new schemes for temporary accommodation; taking a supporting role in negotiations with service providers, including social landlords, private sector landlords and other stakeholders.
My client is looking for an Administrative Housing Needs Officer ideally from a Customer Services background. Housing experience is not necessary as all training will be given to the successful candidate. The key purpose of the housing needs officer post is to provide a high standard of housing assessment and homeless prevention to customers requesting help for housing assistance and to meet the Council s statutory duties towards housing applicants under the Housing Act 1996 Parts VI and VII as amended by the Homeless Reduction Act. The role will be required to make good quality decisions on homelessness and housing need in accordance with the law, policies and procedures operating within the department and reduce the number of households living in temporary accommodation and unsuitable housing in the borough. Please send your CV ONLY
Apr 30, 2024
Contractor
My client is looking for an Administrative Housing Needs Officer ideally from a Customer Services background. Housing experience is not necessary as all training will be given to the successful candidate. The key purpose of the housing needs officer post is to provide a high standard of housing assessment and homeless prevention to customers requesting help for housing assistance and to meet the Council s statutory duties towards housing applicants under the Housing Act 1996 Parts VI and VII as amended by the Homeless Reduction Act. The role will be required to make good quality decisions on homelessness and housing need in accordance with the law, policies and procedures operating within the department and reduce the number of households living in temporary accommodation and unsuitable housing in the borough. Please send your CV ONLY
Sustainment Officer Based in Leatherhead 17.16 per hour PAYE Temporary on going position Requirements: Must be experienced in Social Housing Must have own car and be willing to travel throughout Surrey and beyond, mileage paid. Monday to Friday, 9-5. Hybrid working - working from home and visiting tenants in their homes, meet in the London office monthly. Key Accountability's: Manage complex case work end to end referred under the Advice and Support process face to face and over the phone with the aim of preventing evictions and enabling sustained tenancies. Managing complex case work referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality Sustainment service is delivered to residents. Manage the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager.
Apr 30, 2024
Seasonal
Sustainment Officer Based in Leatherhead 17.16 per hour PAYE Temporary on going position Requirements: Must be experienced in Social Housing Must have own car and be willing to travel throughout Surrey and beyond, mileage paid. Monday to Friday, 9-5. Hybrid working - working from home and visiting tenants in their homes, meet in the London office monthly. Key Accountability's: Manage complex case work end to end referred under the Advice and Support process face to face and over the phone with the aim of preventing evictions and enabling sustained tenancies. Managing complex case work referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality Sustainment service is delivered to residents. Manage the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager.
Business Support Officer Within the clinical service in children's social care 36 hours per week Temporary on going position 18.52 per hour PAYE Requirements for the role: Previous experience working within local authority or within social housing Strong administration skills Extensive knowledge using Microsoft word, excel Experience working within childrens social care Key Responsibilities: To provide comprehensive and professional administrative support within Children and Families, ensuring that systems meet procedural requirements and that all work undertaken is produced to a consistently high standard. To provide telephone cover between 9am to 5pm ensuring that all contacts with the public and other officers is courteous and meets customer care standards. In consultation with your manager proactively participate in cover arrangements for example, annual leave, vacancies, sickness etc where the needs of the service require staff to be deployed temporarily.
Apr 30, 2024
Seasonal
Business Support Officer Within the clinical service in children's social care 36 hours per week Temporary on going position 18.52 per hour PAYE Requirements for the role: Previous experience working within local authority or within social housing Strong administration skills Extensive knowledge using Microsoft word, excel Experience working within childrens social care Key Responsibilities: To provide comprehensive and professional administrative support within Children and Families, ensuring that systems meet procedural requirements and that all work undertaken is produced to a consistently high standard. To provide telephone cover between 9am to 5pm ensuring that all contacts with the public and other officers is courteous and meets customer care standards. In consultation with your manager proactively participate in cover arrangements for example, annual leave, vacancies, sickness etc where the needs of the service require staff to be deployed temporarily.
Role overview ID: Entity: Vistry Region: Vistry Division Department: Company Secretariat, Legal, Audit & Risk Contract Type: Permanent - Full Time Job Location: Coleshill, Warwickshire / Bristol, Avon / Brentwood Essex Date Posted: 15.03.2024 We have a exciting opportunity for a Trainee Partnerships Officer to join Vistry Group at one of the following offices; Bristol, Coleshill & Brentwood. As our Trainee Partnerships Officer you will provide support to the wider Affordable Housing team and gain experience across an array of partnership activities and practice whilst gaining experience, training and relevant qualifications to further your professional career. Working with internal and external stakeholders to deliver new homes and building strong communities. Let's cut to the chase, what's in it for you Completion of a Business Administration Apprenticeship Level 3 Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 4 GCSEs A-C/4-9. Two of these should be Maths and English. A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Trainee Partnerships Officer role Provide administrative support to the Affordable Housing department Liaise with partners to obtain offers on new homes Maintaining schedules and assist with reporting processes Carry out general administrative duties Working across internal stakeholders including Planning and Technical Teams Proactively engage in stakeholder relationships with local external stakeholders, resident representatives and others to understand local challenges, emerging issues in project design and development. Maintain relationships with local and regional bodies and support the Affordable Housing Team Support the Affordable Housing Team in potential opportunities, developing proposals for new projects and build related partnerships. Manage and monitor the efficacy of projects to ensure that outcomes are met and impact evidenced Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 30, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry Division Department: Company Secretariat, Legal, Audit & Risk Contract Type: Permanent - Full Time Job Location: Coleshill, Warwickshire / Bristol, Avon / Brentwood Essex Date Posted: 15.03.2024 We have a exciting opportunity for a Trainee Partnerships Officer to join Vistry Group at one of the following offices; Bristol, Coleshill & Brentwood. As our Trainee Partnerships Officer you will provide support to the wider Affordable Housing team and gain experience across an array of partnership activities and practice whilst gaining experience, training and relevant qualifications to further your professional career. Working with internal and external stakeholders to deliver new homes and building strong communities. Let's cut to the chase, what's in it for you Completion of a Business Administration Apprenticeship Level 3 Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare and Dental Insurance Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality 4 GCSEs A-C/4-9. Two of these should be Maths and English. A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Trainee Partnerships Officer role Provide administrative support to the Affordable Housing department Liaise with partners to obtain offers on new homes Maintaining schedules and assist with reporting processes Carry out general administrative duties Working across internal stakeholders including Planning and Technical Teams Proactively engage in stakeholder relationships with local external stakeholders, resident representatives and others to understand local challenges, emerging issues in project design and development. Maintain relationships with local and regional bodies and support the Affordable Housing Team Support the Affordable Housing Team in potential opportunities, developing proposals for new projects and build related partnerships. Manage and monitor the efficacy of projects to ensure that outcomes are met and impact evidenced Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
A Local Authority in Devon is looking for a Housing Options Officer to join their team for at least 3 months! You will be writing s184 decision letters, PHPs and advising homeless clients on their next steps. You will need to have extensive knowledge of Part 7 of the Housing Act 1996 and The Homelessness Reduction Act 2017. The office attendance required is flexible due to the Councils location, however, the more office attendance you can commit to, the better the pay! You will also receive a competitive rate! Interested? Please feel free to reach out and send your up to date CV to (url removed)!
Apr 30, 2024
Seasonal
A Local Authority in Devon is looking for a Housing Options Officer to join their team for at least 3 months! You will be writing s184 decision letters, PHPs and advising homeless clients on their next steps. You will need to have extensive knowledge of Part 7 of the Housing Act 1996 and The Homelessness Reduction Act 2017. The office attendance required is flexible due to the Councils location, however, the more office attendance you can commit to, the better the pay! You will also receive a competitive rate! Interested? Please feel free to reach out and send your up to date CV to (url removed)!
Temporary Accommodation Visiting Officer Redbridge Monday - Friday 09:00am till 17:00pm 19.95per hour PAYE The post holder will be required to be innovative, dynamic and solutions focused and consider and pursue all available housing options to prevent the customers from becoming homeless. You will be expected to have clear knowledge of homelessness legislation, housing legislation, welfare benefit expertise and adult and social care knowledge.
Apr 30, 2024
Seasonal
Temporary Accommodation Visiting Officer Redbridge Monday - Friday 09:00am till 17:00pm 19.95per hour PAYE The post holder will be required to be innovative, dynamic and solutions focused and consider and pursue all available housing options to prevent the customers from becoming homeless. You will be expected to have clear knowledge of homelessness legislation, housing legislation, welfare benefit expertise and adult and social care knowledge.