Contracts and Database Administrator 24,000 - 26,000 Permanent, Full-time Office based Nottingham, NG2 Cherry Professional is recruiting for a Contracts and Database Administrator for a large independent client in Nottingham, established for over 20 years with several high-profile customers. This is a great opportunity for an administrator with previous office or customer experience to join the Contracts team. The ideal candidate would have previous experience of working in a customer-based environment, be willing to learn, have the ability to meet deadlines in a busy work setting and have great communication skills. Job Title: Contracts and Database Administrator Hours: Full-time Contract: Permanent Location: Office-based role, NG2 Salary: 24,000 - 26,000 Key responsibilities and duties: Acknowledging internal and external email enquiries and communicating with new and existing clients. Check data accuracy for new maintenance orders. Process set up of new maintenance orders via internal CRM tools. Contact clients to obtain missing information or answer queries. Maintain and update customer records in CRM system. Mobilisation of large new contracts. Importing cash database changes and/or new contracts into CRM system via import tool. Upselling equipment for new maintenance on existing contracts. Re-sale of existing contracts (new customers). Renegotiation of contracts (i.e., fixed term agreement with pricing changes). Retention of contracts. Requirements: Proven work experience as a Contracts Administrator or Sales support agent. Someone who can work on their own but also as part of a team to achieve overall results. Hands on experience with CRM software and MS Office (MS Excel in particular). Excellent attention to detail in a fast-paced role communicating via phone, email, portals at all levels. Excellent organisational and multitasking skills. Ability to work under strict deadlines. Benefits of the role: Employee recognition scheme. Additional days holiday for each full year of service (up to 25 days). Tram2work and bike2work schemes in place for reduced/free travel to work. Pension scheme. Paid refer a friend bonus. Development and progression opportunities. Other roles you may have applied for: Customer Service, Telesales, Sales Agent, Contract Support Administrator, Contract Officer Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Apr 30, 2024
Full time
Contracts and Database Administrator 24,000 - 26,000 Permanent, Full-time Office based Nottingham, NG2 Cherry Professional is recruiting for a Contracts and Database Administrator for a large independent client in Nottingham, established for over 20 years with several high-profile customers. This is a great opportunity for an administrator with previous office or customer experience to join the Contracts team. The ideal candidate would have previous experience of working in a customer-based environment, be willing to learn, have the ability to meet deadlines in a busy work setting and have great communication skills. Job Title: Contracts and Database Administrator Hours: Full-time Contract: Permanent Location: Office-based role, NG2 Salary: 24,000 - 26,000 Key responsibilities and duties: Acknowledging internal and external email enquiries and communicating with new and existing clients. Check data accuracy for new maintenance orders. Process set up of new maintenance orders via internal CRM tools. Contact clients to obtain missing information or answer queries. Maintain and update customer records in CRM system. Mobilisation of large new contracts. Importing cash database changes and/or new contracts into CRM system via import tool. Upselling equipment for new maintenance on existing contracts. Re-sale of existing contracts (new customers). Renegotiation of contracts (i.e., fixed term agreement with pricing changes). Retention of contracts. Requirements: Proven work experience as a Contracts Administrator or Sales support agent. Someone who can work on their own but also as part of a team to achieve overall results. Hands on experience with CRM software and MS Office (MS Excel in particular). Excellent attention to detail in a fast-paced role communicating via phone, email, portals at all levels. Excellent organisational and multitasking skills. Ability to work under strict deadlines. Benefits of the role: Employee recognition scheme. Additional days holiday for each full year of service (up to 25 days). Tram2work and bike2work schemes in place for reduced/free travel to work. Pension scheme. Paid refer a friend bonus. Development and progression opportunities. Other roles you may have applied for: Customer Service, Telesales, Sales Agent, Contract Support Administrator, Contract Officer Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Parts Advisor 25,000 to 28,000 per annum, Permanent, Full-time 39 hours per week Mon-Fri, BS37 Yate, Bristol, Holidays, Pension, Parking plus more An engineering business established in 1969 who are actively seeking a parts advisor to join their team as a customer services representative. Working within a team of 6 with the full support of a line manager, this will see you working for a bespoke engineering company who supply to market leading brands within their sector. The parts advisor would carry out duties such as : Assisting customers in delivering advise on parts Process parts orders efficiently Maintain an up to date knowledge of new or updates on parts Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department Maintain parts stock and stock records Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the Parts Manager Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued Assist the Parts Manager in all aspects of stocktaking Ensure the highest level of customer satisfaction The successful parts advisor will need to hold : Accuracy in identifying customer needs Proficient using IT Packages Have a strong customer services skill set ideally from within the Automotive, parts or engineering industries Have excellent administration and data recording experience Working as a parts advisor will see you acting as the first point of contact within the parts or after sales department, have a need to daily report and deliver exceptional customer services to their client base. This would be the ideal role for someone who has worked as a parts administrator, customer services representative or parts advisor. Benefits include : Paying 25,000 to 28,000 per annum 25 days holiday plus bank holidays Company Pension Free on-site parking Apply today for immediate consideration - you can also apply direct to (url removed). For further information, please feel free to call Richard Hughes on (phone number removed) / (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 30, 2024
Full time
Parts Advisor 25,000 to 28,000 per annum, Permanent, Full-time 39 hours per week Mon-Fri, BS37 Yate, Bristol, Holidays, Pension, Parking plus more An engineering business established in 1969 who are actively seeking a parts advisor to join their team as a customer services representative. Working within a team of 6 with the full support of a line manager, this will see you working for a bespoke engineering company who supply to market leading brands within their sector. The parts advisor would carry out duties such as : Assisting customers in delivering advise on parts Process parts orders efficiently Maintain an up to date knowledge of new or updates on parts Remain aware of seasonal requirements and of parts needed in the event of a recall or special offer in the Parts Department Maintain parts stock and stock records Ensure all incoming deliveries are checked and placed in the correct bins and any discrepancies reported to the Parts Manager Ensure that a receipt, payment or authorised signature is obtained for all parts stock issued Assist the Parts Manager in all aspects of stocktaking Ensure the highest level of customer satisfaction The successful parts advisor will need to hold : Accuracy in identifying customer needs Proficient using IT Packages Have a strong customer services skill set ideally from within the Automotive, parts or engineering industries Have excellent administration and data recording experience Working as a parts advisor will see you acting as the first point of contact within the parts or after sales department, have a need to daily report and deliver exceptional customer services to their client base. This would be the ideal role for someone who has worked as a parts administrator, customer services representative or parts advisor. Benefits include : Paying 25,000 to 28,000 per annum 25 days holiday plus bank holidays Company Pension Free on-site parking Apply today for immediate consideration - you can also apply direct to (url removed). For further information, please feel free to call Richard Hughes on (phone number removed) / (phone number removed). Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Sales Administrator Cantello Tayler Recruitment are recruiting for a Sales Administrator to join a global organisation at their office based in Uxbridge, Berkshire. This is a suitable opportunity for a recent graduate who is eager to embark on an exciting career within the technology sector. Sales Administrator job requirements: Making sure customer orders received are entered correctly into the CRM system Communicating with customers and all colleagues by telephone, email ensuring queries Ensuring that agreed promised delivery dates to customers are maintained Managing the end-to-end order process including providing details regarding dispatch and delivery Process quotation to the customer Manage daily distribution through the CRM systems Stock Control and transfer Daily communication to our warehouse Visit warehouse and identify area for continuous improvement Support at all stages of the flow of goods from the Japanese parent company to end customers Sales Administrator required skills and experience: Experience working in a professional environment is an advantage, but not a requirement Open, clear, and confident communicator, both written and oral Logical and precise thinker with a good head for numbers Target-orientated mentality with the ability to self-evaluate and innovate Good team worker and collaborator Able to work both independently to defined objectives Ability to work effectively under pressure to tight deadlines Capable of multi-tasking whilst maintaining high attention to detail 2:1 Bachelor's degree in any discipline Must hold a full driving licence Candidates must be eligible to work in the UK without restrictions or the need for visa sponsorship If this Sales Administrator role is of interest to you, please click apply now or contact Marie Spratley in our Egham office.
Apr 30, 2024
Full time
Sales Administrator Cantello Tayler Recruitment are recruiting for a Sales Administrator to join a global organisation at their office based in Uxbridge, Berkshire. This is a suitable opportunity for a recent graduate who is eager to embark on an exciting career within the technology sector. Sales Administrator job requirements: Making sure customer orders received are entered correctly into the CRM system Communicating with customers and all colleagues by telephone, email ensuring queries Ensuring that agreed promised delivery dates to customers are maintained Managing the end-to-end order process including providing details regarding dispatch and delivery Process quotation to the customer Manage daily distribution through the CRM systems Stock Control and transfer Daily communication to our warehouse Visit warehouse and identify area for continuous improvement Support at all stages of the flow of goods from the Japanese parent company to end customers Sales Administrator required skills and experience: Experience working in a professional environment is an advantage, but not a requirement Open, clear, and confident communicator, both written and oral Logical and precise thinker with a good head for numbers Target-orientated mentality with the ability to self-evaluate and innovate Good team worker and collaborator Able to work both independently to defined objectives Ability to work effectively under pressure to tight deadlines Capable of multi-tasking whilst maintaining high attention to detail 2:1 Bachelor's degree in any discipline Must hold a full driving licence Candidates must be eligible to work in the UK without restrictions or the need for visa sponsorship If this Sales Administrator role is of interest to you, please click apply now or contact Marie Spratley in our Egham office.
JRRL are looking for a Sales Order Administrator to join their client in Orpington. You will be responsible for maintaining smooth operations within the Administration of Sales and providing support to the Sales Team. Duties Process sales orders some of which are European orders. • Liasing with Account Mangers regarding orders received. • Ensuring price files are updated. Process orders for invoicing. Releasing store transfer notes to track stock within the warehouse. Issuing sales credits where needed. Arranging with Transport Company regarding deliveries. Dealing with customer queries via telephone and email. Personal Specification for the Sales Order Administrator Strong Attention to detail. Confident. Good organisational skills. Knowledge of process of sales orders preferred but full training will be given. Able to integrate within a team and work on your own initiative. Confident in Excel -including use of the sort and total functions, basic formatting and formulas. This Sales Order Administrator role is a key support role within a business that offers desirable working hours and benefits including critical illness cover, life insurance, generous pension scheme.
Apr 30, 2024
Full time
JRRL are looking for a Sales Order Administrator to join their client in Orpington. You will be responsible for maintaining smooth operations within the Administration of Sales and providing support to the Sales Team. Duties Process sales orders some of which are European orders. • Liasing with Account Mangers regarding orders received. • Ensuring price files are updated. Process orders for invoicing. Releasing store transfer notes to track stock within the warehouse. Issuing sales credits where needed. Arranging with Transport Company regarding deliveries. Dealing with customer queries via telephone and email. Personal Specification for the Sales Order Administrator Strong Attention to detail. Confident. Good organisational skills. Knowledge of process of sales orders preferred but full training will be given. Able to integrate within a team and work on your own initiative. Confident in Excel -including use of the sort and total functions, basic formatting and formulas. This Sales Order Administrator role is a key support role within a business that offers desirable working hours and benefits including critical illness cover, life insurance, generous pension scheme.
Our client is a successful and established IFA firm based throughout Sussex and they are currently looking for an experienced Administrator to join their team This is for the role of IFA Administrator supporting a successful IFA and working within a team of Sales support We are looking for an experienced Administrator and therefore the client is happy to offer a base salary up to £34000 plus benefits. If you are an experienced FS Administrator or Junior Paraplanner looking for a new role then please apply Immediate start
Apr 30, 2024
Full time
Our client is a successful and established IFA firm based throughout Sussex and they are currently looking for an experienced Administrator to join their team This is for the role of IFA Administrator supporting a successful IFA and working within a team of Sales support We are looking for an experienced Administrator and therefore the client is happy to offer a base salary up to £34000 plus benefits. If you are an experienced FS Administrator or Junior Paraplanner looking for a new role then please apply Immediate start
Page Personnel are currently partnering with a leading retail business, based in Bromborough, who are looking to recruit an Accounts Administrator to join their team on a permanent basis. Reporting into the Office Manager, you will be responsible for all areas of financial administration Client Details Our client is a sizeable company in the retail sector, with a proven track record of excellence. Located in Bromborough, they pride themselves on their commitment to delivering top quality products and services. Description The Accounts Administrator will be responsible for: Raising sales invoices Processing purchase invoices Query resolution Reconciliations Inbox management General administration Profile The successful Accounts Administrator should have: A degree or equivalent qualification in accounting, finance, or a related field. Knowledge of accounting software and tools. Strong numerical and analytical skills. Excellent communication and interpersonal skills. Strong organisational skills and the ability to work well under pressure. Job Offer A salary of £24,000 An excellent holiday leave package. Generous benefits package A supportive and friendly company culture that values teamwork and individual growth. A chance to work in the vibrant business services industry in Bromborough.
Apr 30, 2024
Full time
Page Personnel are currently partnering with a leading retail business, based in Bromborough, who are looking to recruit an Accounts Administrator to join their team on a permanent basis. Reporting into the Office Manager, you will be responsible for all areas of financial administration Client Details Our client is a sizeable company in the retail sector, with a proven track record of excellence. Located in Bromborough, they pride themselves on their commitment to delivering top quality products and services. Description The Accounts Administrator will be responsible for: Raising sales invoices Processing purchase invoices Query resolution Reconciliations Inbox management General administration Profile The successful Accounts Administrator should have: A degree or equivalent qualification in accounting, finance, or a related field. Knowledge of accounting software and tools. Strong numerical and analytical skills. Excellent communication and interpersonal skills. Strong organisational skills and the ability to work well under pressure. Job Offer A salary of £24,000 An excellent holiday leave package. Generous benefits package A supportive and friendly company culture that values teamwork and individual growth. A chance to work in the vibrant business services industry in Bromborough.
Our client is a successful and established IFA firm based throughout Sussex and they are currently looking for an experienced Administrator to join their team This is for the role of IFA Administrator supporting a successful IFA and working within a team of Sales support We are looking for an experienced Administrator and therefore the client is happy to offer a base salary up to £34000 plus benefits. If you are an experienced FS Administrator or Junior Paraplanner looking for a new role then please apply Immediate start
Apr 30, 2024
Full time
Our client is a successful and established IFA firm based throughout Sussex and they are currently looking for an experienced Administrator to join their team This is for the role of IFA Administrator supporting a successful IFA and working within a team of Sales support We are looking for an experienced Administrator and therefore the client is happy to offer a base salary up to £34000 plus benefits. If you are an experienced FS Administrator or Junior Paraplanner looking for a new role then please apply Immediate start
Sales Order Processing Assistant Job Type: Full-time Location: Bradford Salary: £23,795 Reed is recruiting on behalf of a leading distributor of home fitness and leisure centre products, are client based in Bradford are looking for a Sales Order Processing Assistant to join their team on a permanent basis . As a Sales Order Processing Assistant, you will be a vital part of our team, ensuring the smooth processing of sales orders and providing exceptional customer service. This role requires a detail-oriented individual with a strong background in sales or order processing, who can effectively collaborate with various teams to facilitate order fulfilment. Day to Day of the role: Receive and accurately process customer orders from initial sales stage to completion Enter orders into our sales database and coordinate stock availability and deliveries Respond to customer inquiries via telephone and email, providing timely updates and ensuring customer satisfaction Assist with general administrative tasks, manage customer tire bank statements, and handle invoicing as necessary Work closely with warehouse, sales, and finance departments to ensure efficient order processing and maintain high-quality standards Required Skills & Qualifications: Previous experience in a sales or order processing role. Strong organisational skills and meticulous attention to detail. Ability to work independently and take initiative. Proficiency in general administration tasks and excellent communication skills. Benefits: Holidays - 22 days annual leave plus statutory holidays. Hours: Mon-Thurs 08:30-16:30 Fri 08_30-16:00 lunchbreak 30 minutes. Contributory Workplace Pension (NEST)
Apr 30, 2024
Full time
Sales Order Processing Assistant Job Type: Full-time Location: Bradford Salary: £23,795 Reed is recruiting on behalf of a leading distributor of home fitness and leisure centre products, are client based in Bradford are looking for a Sales Order Processing Assistant to join their team on a permanent basis . As a Sales Order Processing Assistant, you will be a vital part of our team, ensuring the smooth processing of sales orders and providing exceptional customer service. This role requires a detail-oriented individual with a strong background in sales or order processing, who can effectively collaborate with various teams to facilitate order fulfilment. Day to Day of the role: Receive and accurately process customer orders from initial sales stage to completion Enter orders into our sales database and coordinate stock availability and deliveries Respond to customer inquiries via telephone and email, providing timely updates and ensuring customer satisfaction Assist with general administrative tasks, manage customer tire bank statements, and handle invoicing as necessary Work closely with warehouse, sales, and finance departments to ensure efficient order processing and maintain high-quality standards Required Skills & Qualifications: Previous experience in a sales or order processing role. Strong organisational skills and meticulous attention to detail. Ability to work independently and take initiative. Proficiency in general administration tasks and excellent communication skills. Benefits: Holidays - 22 days annual leave plus statutory holidays. Hours: Mon-Thurs 08:30-16:30 Fri 08_30-16:00 lunchbreak 30 minutes. Contributory Workplace Pension (NEST)
Page Personnel are currently partnering with a leading retail business, based in Bromborough, who are looking to recruit an Accounts Administrator to join their team on a permanent basis. Reporting into the Office Manager, you will be responsible for all areas of financial administration Client Details Our client is a sizeable company in the retail sector, with a proven track record of excellence. Located in Bromborough, they pride themselves on their commitment to delivering top quality products and services. Description The Accounts Administrator will be responsible for: Raising sales invoices Processing purchase invoices Query resolution Reconciliations Inbox management General administration Profile The successful Accounts Administrator should have: A degree or equivalent qualification in accounting, finance, or a related field. Knowledge of accounting software and tools. Strong numerical and analytical skills. Excellent communication and interpersonal skills. Strong organisational skills and the ability to work well under pressure. Job Offer A salary of 24,000 An excellent holiday leave package. Generous benefits package A supportive and friendly company culture that values teamwork and individual growth. A chance to work in the vibrant business services industry in Bromborough.
Apr 30, 2024
Full time
Page Personnel are currently partnering with a leading retail business, based in Bromborough, who are looking to recruit an Accounts Administrator to join their team on a permanent basis. Reporting into the Office Manager, you will be responsible for all areas of financial administration Client Details Our client is a sizeable company in the retail sector, with a proven track record of excellence. Located in Bromborough, they pride themselves on their commitment to delivering top quality products and services. Description The Accounts Administrator will be responsible for: Raising sales invoices Processing purchase invoices Query resolution Reconciliations Inbox management General administration Profile The successful Accounts Administrator should have: A degree or equivalent qualification in accounting, finance, or a related field. Knowledge of accounting software and tools. Strong numerical and analytical skills. Excellent communication and interpersonal skills. Strong organisational skills and the ability to work well under pressure. Job Offer A salary of 24,000 An excellent holiday leave package. Generous benefits package A supportive and friendly company culture that values teamwork and individual growth. A chance to work in the vibrant business services industry in Bromborough.
SF Recruitment are working with a business based in Redditch who is looking for a Sales Administrator to join the teamJob Brief: The ideal candidate will have experience of working in a fast-paced office environment. Must have excellent written and verbal communication skills. The candidate will play a key administrative role in supporting the sales team across all streams of the business. They must have sound planning and computer skills, with a can-do attitude, and the ability to deal with a varied workload. The candidate will need to be able to work well under pressure and be able to balance their priorities. We want people that want a career, people we can invest in, and hope will have a long career with us. Main Duties: - Processing sales orders onto SAP system - Deal with sales documentation, including order acknowledgements, shipping documents and customer specific sales input templates - Support other Sales Office Administrators with their duties as necessary. - Liaising with Engineering and Production Teams as appropriate - Working on portals - Maintain customer communications where required Attributes: - Previous experience within Sales Admin - Experience with SAP is desirable but not essential. - Strong interpersonal, organisational, and planning skills - Flexible proactive approach to work - Ability to stay calm under pressure. - Good at juggling tasks and prioritising - Methodical and thorough approach to work - Courteous and professional - A great team player
Apr 30, 2024
Full time
SF Recruitment are working with a business based in Redditch who is looking for a Sales Administrator to join the teamJob Brief: The ideal candidate will have experience of working in a fast-paced office environment. Must have excellent written and verbal communication skills. The candidate will play a key administrative role in supporting the sales team across all streams of the business. They must have sound planning and computer skills, with a can-do attitude, and the ability to deal with a varied workload. The candidate will need to be able to work well under pressure and be able to balance their priorities. We want people that want a career, people we can invest in, and hope will have a long career with us. Main Duties: - Processing sales orders onto SAP system - Deal with sales documentation, including order acknowledgements, shipping documents and customer specific sales input templates - Support other Sales Office Administrators with their duties as necessary. - Liaising with Engineering and Production Teams as appropriate - Working on portals - Maintain customer communications where required Attributes: - Previous experience within Sales Admin - Experience with SAP is desirable but not essential. - Strong interpersonal, organisational, and planning skills - Flexible proactive approach to work - Ability to stay calm under pressure. - Good at juggling tasks and prioritising - Methodical and thorough approach to work - Courteous and professional - A great team player
Are you experienced Sales Administrator and Customer Service and looking for your next opportunity Do you thrive in a fast-paced, fun and busy environment? Want to wok for a growing and successful business? If so, this could be the perfect role for you. The role Circa £24,000 Hours: 8AM-5PM Mon - Thurs (45 mins Lunch)& 8AM -3PM Friday (45 mins Lunch) Parking on-site Office based position 24 days holiday + BH + Christmas Shutdown Reduced price Gym membership. Career progression within a rapidly growing business Responsibilities As the Sales Administrator, you'll be at the heart of our organisation, working diligently to support the sales operation, providing critical support to our business. Your primary roles will be to ensure the seamless processing of orders, champion exceptional customer service, and assist in outbound sales efforts. Order Management Excellence: Demonstrate mastery in order processing, overseeing every stage from initial inquiry to successful delivery. Accurate and timely fulfilment, exceeding customer expectations Database Management, updating customer information, tracking sales data, and generating reports Customer service excellence, providing prompt and personalised support to clients. Guide customers them through inquiries, ensuring a positive experience at every touchpoint. Assist the sales team in outbound sales efforts, including lead generation, follow-up calls, and nurturing client relationships to drive revenue growth. Work closely with the sales team to generate quotes, process contracts, and liaise with other departments to ensure seamless operations and customer satisfaction. About you? Experience in a Sales Administration role Excellent customer service skills Meticulous attention to detail Organisation Skills Ability to communicate with all stakeholders Team Player Problem-Solving and collaborative mindset The ability to adjust to new situations and tasks with ease. Interviews are taking place, apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
Apr 30, 2024
Full time
Are you experienced Sales Administrator and Customer Service and looking for your next opportunity Do you thrive in a fast-paced, fun and busy environment? Want to wok for a growing and successful business? If so, this could be the perfect role for you. The role Circa £24,000 Hours: 8AM-5PM Mon - Thurs (45 mins Lunch)& 8AM -3PM Friday (45 mins Lunch) Parking on-site Office based position 24 days holiday + BH + Christmas Shutdown Reduced price Gym membership. Career progression within a rapidly growing business Responsibilities As the Sales Administrator, you'll be at the heart of our organisation, working diligently to support the sales operation, providing critical support to our business. Your primary roles will be to ensure the seamless processing of orders, champion exceptional customer service, and assist in outbound sales efforts. Order Management Excellence: Demonstrate mastery in order processing, overseeing every stage from initial inquiry to successful delivery. Accurate and timely fulfilment, exceeding customer expectations Database Management, updating customer information, tracking sales data, and generating reports Customer service excellence, providing prompt and personalised support to clients. Guide customers them through inquiries, ensuring a positive experience at every touchpoint. Assist the sales team in outbound sales efforts, including lead generation, follow-up calls, and nurturing client relationships to drive revenue growth. Work closely with the sales team to generate quotes, process contracts, and liaise with other departments to ensure seamless operations and customer satisfaction. About you? Experience in a Sales Administration role Excellent customer service skills Meticulous attention to detail Organisation Skills Ability to communicate with all stakeholders Team Player Problem-Solving and collaborative mindset The ability to adjust to new situations and tasks with ease. Interviews are taking place, apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
A leading international digital transformation business in Central London is seeking a Team Assistant with fluent French. This varied role will be suited to someone highly organised who is bi-lingual in French and English. You will be able to effectively manage your workload and work effectively with a sales team. Duties will include managing the office as well as daily liaison with the French HQ and managing the UK office systems. Responsibilities will include booking all travel for the Directors, project support as well as the on-boarding with new employees, invoicing and the processing of expenses. For a marketing perspective you will assist with social media planning. You will also prepare company presentations and assist with the production of marketing brochures, flyers and marketing emails. From an HR point of view you will assist with the employee benefite programme as well as office Health and Safety and assist with new starters and leaver management as well as maintain employee training records. You will assist with the smooth running of the office on a day to day basis, monitor supplier accounts and assist with office maintenance as well as maintaining the office and stationery supplies. You will have excellent written and communication skills, have the ability to work under pressure as well as have a high level of attention to detail with fluency in French and English. Benefits include working hours of 9-5.30pm, 25 Annual Days holiday, Pension and Life Assurance
Apr 30, 2024
Full time
A leading international digital transformation business in Central London is seeking a Team Assistant with fluent French. This varied role will be suited to someone highly organised who is bi-lingual in French and English. You will be able to effectively manage your workload and work effectively with a sales team. Duties will include managing the office as well as daily liaison with the French HQ and managing the UK office systems. Responsibilities will include booking all travel for the Directors, project support as well as the on-boarding with new employees, invoicing and the processing of expenses. For a marketing perspective you will assist with social media planning. You will also prepare company presentations and assist with the production of marketing brochures, flyers and marketing emails. From an HR point of view you will assist with the employee benefite programme as well as office Health and Safety and assist with new starters and leaver management as well as maintain employee training records. You will assist with the smooth running of the office on a day to day basis, monitor supplier accounts and assist with office maintenance as well as maintaining the office and stationery supplies. You will have excellent written and communication skills, have the ability to work under pressure as well as have a high level of attention to detail with fluency in French and English. Benefits include working hours of 9-5.30pm, 25 Annual Days holiday, Pension and Life Assurance
Anderson Recruitment Ltd
Gloucester, Gloucestershire
Order Administrator Our successful manufacturing/supply client based in Gloucester is looking for a reliable Order Administrator to join their small, friendly team on a full time, permanent basis. The ideal candidate will ideally have excellent communication skills and previous office/administration experience, and in return, you will benefit from full training on the role, 25 days holiday PLUS bank holidays and free parking. Responsibilities -General office administration. -Process orders via email, website, and telephone. -Manage and answer incoming enquiries in a timely manner. -Generate quotes from enquiries, following up to convert into sales orders. -Raise Sales/purchase orders, invoices and relevant export documentation. -Process cash and card machine payments. -Assist wider team with dispatch duties when necessary. -Any other ad-hoc duties as required by the team. Key Attributes -Previous office/administration experience. -Reliable team member. -Excellent customer service skills. -Excellent command of both written and spoken English. Hours: Full time: Mon-Thurs 8am - 4:30pm + Fri 8am-3:30pm Salary: £25,000 - £30,000 per annum, depending on experience + 25 days holiday plus bank holidays.
Apr 30, 2024
Full time
Order Administrator Our successful manufacturing/supply client based in Gloucester is looking for a reliable Order Administrator to join their small, friendly team on a full time, permanent basis. The ideal candidate will ideally have excellent communication skills and previous office/administration experience, and in return, you will benefit from full training on the role, 25 days holiday PLUS bank holidays and free parking. Responsibilities -General office administration. -Process orders via email, website, and telephone. -Manage and answer incoming enquiries in a timely manner. -Generate quotes from enquiries, following up to convert into sales orders. -Raise Sales/purchase orders, invoices and relevant export documentation. -Process cash and card machine payments. -Assist wider team with dispatch duties when necessary. -Any other ad-hoc duties as required by the team. Key Attributes -Previous office/administration experience. -Reliable team member. -Excellent customer service skills. -Excellent command of both written and spoken English. Hours: Full time: Mon-Thurs 8am - 4:30pm + Fri 8am-3:30pm Salary: £25,000 - £30,000 per annum, depending on experience + 25 days holiday plus bank holidays.
Amour Recruitment is currently recruiting for a GERMAN speaking Administrator for our client based in Portsmouth. This is a fantastic opportunity for someone looking for their next role in a well-established company that really values its employees. Key Responsibilities: Deal with customer enquires. Take orders and process. Speak to German suppliers on the phone and via emails regarding orders Supporting sales team with administration Personal Requirements: Previous office experience Fluent in German & English (written and spoken) Computer literate Hours - Monday to Friday - standard working hours - 37.5 a week (would consider part-time for the right person) Benefits: Enhanced pension scheme 25 days holiday a year + Bank Holidays Excellent working environment with an experienced, supportive team and manager Salary : £25,000 to £28,000 (depending on experience but can be negotiable) To be considered for this great opportunity, please hit apply and we will be in touch as soon as possible! INDPERM
Apr 30, 2024
Full time
Amour Recruitment is currently recruiting for a GERMAN speaking Administrator for our client based in Portsmouth. This is a fantastic opportunity for someone looking for their next role in a well-established company that really values its employees. Key Responsibilities: Deal with customer enquires. Take orders and process. Speak to German suppliers on the phone and via emails regarding orders Supporting sales team with administration Personal Requirements: Previous office experience Fluent in German & English (written and spoken) Computer literate Hours - Monday to Friday - standard working hours - 37.5 a week (would consider part-time for the right person) Benefits: Enhanced pension scheme 25 days holiday a year + Bank Holidays Excellent working environment with an experienced, supportive team and manager Salary : £25,000 to £28,000 (depending on experience but can be negotiable) To be considered for this great opportunity, please hit apply and we will be in touch as soon as possible! INDPERM
Sales AdministratorDaventry£23,308.00 per annumHours 8:30am - 5:00pm (Monday - Friday)We are currently recruiting for a sales administrator to join a small but friendly team based in Daventry. If you are someone that is interested in motor sport or the automotive sector, then this could be the role for you! This is a fantastic opportunity for a highly organised sales administrator to join a small but friendly team. Duties Answer phone call enquiries and assist existing clients Respond to email enquiries promptly and efficiently Confirm and process orders using our clients purpose built order processing system Provide general administrative support as needed Occasionally assist in warehouse tasks The Candidate Strong communication skills, both verbal and written Proficient in basic computer software such as email, Word, and Excel Ability to work in a fast-paced environment and multitask effectively Previous experience in a similar role is preferred
Apr 30, 2024
Full time
Sales AdministratorDaventry£23,308.00 per annumHours 8:30am - 5:00pm (Monday - Friday)We are currently recruiting for a sales administrator to join a small but friendly team based in Daventry. If you are someone that is interested in motor sport or the automotive sector, then this could be the role for you! This is a fantastic opportunity for a highly organised sales administrator to join a small but friendly team. Duties Answer phone call enquiries and assist existing clients Respond to email enquiries promptly and efficiently Confirm and process orders using our clients purpose built order processing system Provide general administrative support as needed Occasionally assist in warehouse tasks The Candidate Strong communication skills, both verbal and written Proficient in basic computer software such as email, Word, and Excel Ability to work in a fast-paced environment and multitask effectively Previous experience in a similar role is preferred
Engineering Administrator£28 000 per annumPermanent - Newport, Isle of WightPertemps Isle of Wight are currently seeking an experienced engineering administrator, to join our client on a permanent basis. This is a unique opportunity to join a successful Island business, who pride themselves on manufacturing products to the highest quality.As the successful engineering administrator, you will be responsible for the general day to day running on the sales office. Daily duties will include but will not be limited to.- Requesting and processing quotations- Place and receive procurement orders using MRP System- Managing the delivery of both incoming and outcoming goods- Arranging transport- Dealing with customer queries, and general enquiries.As the successful engineering administrator, you will be first point of contact for all customers, so therefore must have a friendly, yet professional disposition at all times.The successful engineering administrator will require a proactive approach to working and the ability to communicate clearly. Basic knowledge/ previous experience within an engineering environment would be highly advantageous. Previous experience in all Microsoft programmes is essential.The is a full-time role based on 39 hours per week, Monday to Friday.Interested candidates should upload their most recent CV by clicking apply, or by contacting Rhiannon in our Isle of Wight branch.
Apr 30, 2024
Full time
Engineering Administrator£28 000 per annumPermanent - Newport, Isle of WightPertemps Isle of Wight are currently seeking an experienced engineering administrator, to join our client on a permanent basis. This is a unique opportunity to join a successful Island business, who pride themselves on manufacturing products to the highest quality.As the successful engineering administrator, you will be responsible for the general day to day running on the sales office. Daily duties will include but will not be limited to.- Requesting and processing quotations- Place and receive procurement orders using MRP System- Managing the delivery of both incoming and outcoming goods- Arranging transport- Dealing with customer queries, and general enquiries.As the successful engineering administrator, you will be first point of contact for all customers, so therefore must have a friendly, yet professional disposition at all times.The successful engineering administrator will require a proactive approach to working and the ability to communicate clearly. Basic knowledge/ previous experience within an engineering environment would be highly advantageous. Previous experience in all Microsoft programmes is essential.The is a full-time role based on 39 hours per week, Monday to Friday.Interested candidates should upload their most recent CV by clicking apply, or by contacting Rhiannon in our Isle of Wight branch.
Sales Administrator/ Account Executive Based in Hampton, TW12 area Full time office basedSalary £27,000 per annum (37.5 hours per week) OR £28, 800 per annum (40 hours per week) We are recruiting for a Sales Administrator / Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience. Person Specification: - Extensive Account Management or sales administration experience from within industry Customer service background/experience High levels of proficiency in Microsoft Office Ability to produce accurate work to tight deadlines under pressure with excellent time management skills Articulate individual with the ability to communicate clearly in writing and orally Excellent administration skills High level of Customer Care and quality service Problem solving ability Strong team player with strong negotiation skills Data/Information Analysis Empathic, positive, flexible outlook Full Driving Licence Degree educated or equivalent Key Responsibilities: - To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales Produce new vehicle orders Progress orders advising clients of any change Generate and issue new vehicle contracts and monitor return Arrange new vehicle deliveries / vehicle collections Arrange vehicle re-allocations where required To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary To manage and/or generate monthly customer invoicing and recharges To generate and authorise external supplier orders To produce regular and 'ad-hoc' client reports within defined time-scales To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary To maintain a professional attitude, building and maintaining relationships with internal and external customer To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales To deal with any concerns or issues that may arise, implementing preventative improvements To undertake and complete development solutions as deemed necessary and as required in the performance of the role
Apr 30, 2024
Full time
Sales Administrator/ Account Executive Based in Hampton, TW12 area Full time office basedSalary £27,000 per annum (37.5 hours per week) OR £28, 800 per annum (40 hours per week) We are recruiting for a Sales Administrator / Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience. Person Specification: - Extensive Account Management or sales administration experience from within industry Customer service background/experience High levels of proficiency in Microsoft Office Ability to produce accurate work to tight deadlines under pressure with excellent time management skills Articulate individual with the ability to communicate clearly in writing and orally Excellent administration skills High level of Customer Care and quality service Problem solving ability Strong team player with strong negotiation skills Data/Information Analysis Empathic, positive, flexible outlook Full Driving Licence Degree educated or equivalent Key Responsibilities: - To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales Produce new vehicle orders Progress orders advising clients of any change Generate and issue new vehicle contracts and monitor return Arrange new vehicle deliveries / vehicle collections Arrange vehicle re-allocations where required To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary To manage and/or generate monthly customer invoicing and recharges To generate and authorise external supplier orders To produce regular and 'ad-hoc' client reports within defined time-scales To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary To maintain a professional attitude, building and maintaining relationships with internal and external customer To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales To deal with any concerns or issues that may arise, implementing preventative improvements To undertake and complete development solutions as deemed necessary and as required in the performance of the role
We are looking for a Billing and Credit Control Assistant to join VPS Power in Manchester. Over 40 years experience in testing and advisory services, supporting the global power industry. WHAT WE DO With over 40 years experience in testing and advisory services, supporting the global power industry, we have consistently provided innovative solutions for the provision of damage prevention services, to actively protect our customers people, assets and the environment. The Power Industry trusts us to provide market-leading services in relation to fuel, lubricating oil and transformer oil testing. Our services are delivered to the highest accredited standards, using our independent position, experience and expertise. VPS Power is part of the larger VPS group, a global market leader in Fuel Quality Testing, Oil Conditioning Monitoring and Transformer Oil Testing. THE OPPORTUNITY As the Billing and Credit Control Assistant at VPS Power, you will be an integral part of our global finance team, responsible for assisting with billing processes, managing customer accounts, and supporting credit management activities. You will work closely with internal global departments and external customers to ensure accurate and timely billing, resolve billing inquiries, and optimize credit processes. Working Location: VPS Power offices - Manchester. Hybrid working is an option after initial onboarding process. Working hours: 30 - 37.5 Hours/4-5 days (VPS work on 37.5 hour weeks) YOUR RESPONSIBILITIES Maintain and update changes in the contract management system. Timely invoicing of sales orders of assigned customers/regions. Flag deviations from the company billing matrix to reduce & control exceptions in the billing process. Investigate & follow up on customer queries/complaints about invoices. Act as an advisor for all Billing / Order-to-cash activities. Open to work on continuous improvements in the billing process. Prepare ad hoc overviews on billing for the Customer Services Manager and Business Manager. Ensure proper filing of customer communication & correspondence for audit purposes. Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum. High volume of calls and emails chasing from debtors. Liaise with the Customer Services Manager and Business Manager regarding overdue/disputed accounts. Disputes review every week with escalation to Customer Services Manager and Business Manager as appropriate. Dealing with accounts that have gone into liquidation including liaising with administrators. Assessment of creditworthiness of potential and existing customers including determining credit limits and payment terms. Report monthly to the Customer Services Manager and Business Manager about the status of creditors. WHAT WE'RE LOOKING FOR A professional qualification in finance ideally. Minimum 2 years' experience working within a similar role. Skilled in Microsoft Office with advanced Excel skills. Experience in Billing & Credit Control systems is essential. Excellent written and verbal communication skills. Team player and comfortable in a multicultural and international environment. Must possess and demonstrate a high degree of integrity. Commitment to continuous improvement. Strong communication, analytical, and organisation skills. Experience with establishing and maintaining effective work relationships. Ability to effectively cope with change and multi-task. Must be organized, detail-oriented, and able to efficiently function under pressure and produce detailed, error-free work within limited timeframes. OUR OFFER TO YOU Together with the below compensations, we offer a challenging position within a market leading organisation. Competitive Base Salary Minimum of 20 days annual leave excluding bank holidays, which can increase to 25 with tenure. Attractive pension plan Opportunities to develop professionally and personally
Apr 30, 2024
Full time
We are looking for a Billing and Credit Control Assistant to join VPS Power in Manchester. Over 40 years experience in testing and advisory services, supporting the global power industry. WHAT WE DO With over 40 years experience in testing and advisory services, supporting the global power industry, we have consistently provided innovative solutions for the provision of damage prevention services, to actively protect our customers people, assets and the environment. The Power Industry trusts us to provide market-leading services in relation to fuel, lubricating oil and transformer oil testing. Our services are delivered to the highest accredited standards, using our independent position, experience and expertise. VPS Power is part of the larger VPS group, a global market leader in Fuel Quality Testing, Oil Conditioning Monitoring and Transformer Oil Testing. THE OPPORTUNITY As the Billing and Credit Control Assistant at VPS Power, you will be an integral part of our global finance team, responsible for assisting with billing processes, managing customer accounts, and supporting credit management activities. You will work closely with internal global departments and external customers to ensure accurate and timely billing, resolve billing inquiries, and optimize credit processes. Working Location: VPS Power offices - Manchester. Hybrid working is an option after initial onboarding process. Working hours: 30 - 37.5 Hours/4-5 days (VPS work on 37.5 hour weeks) YOUR RESPONSIBILITIES Maintain and update changes in the contract management system. Timely invoicing of sales orders of assigned customers/regions. Flag deviations from the company billing matrix to reduce & control exceptions in the billing process. Investigate & follow up on customer queries/complaints about invoices. Act as an advisor for all Billing / Order-to-cash activities. Open to work on continuous improvements in the billing process. Prepare ad hoc overviews on billing for the Customer Services Manager and Business Manager. Ensure proper filing of customer communication & correspondence for audit purposes. Responsible for meeting targets in monthly receivables and keeping bad debt to a minimum. High volume of calls and emails chasing from debtors. Liaise with the Customer Services Manager and Business Manager regarding overdue/disputed accounts. Disputes review every week with escalation to Customer Services Manager and Business Manager as appropriate. Dealing with accounts that have gone into liquidation including liaising with administrators. Assessment of creditworthiness of potential and existing customers including determining credit limits and payment terms. Report monthly to the Customer Services Manager and Business Manager about the status of creditors. WHAT WE'RE LOOKING FOR A professional qualification in finance ideally. Minimum 2 years' experience working within a similar role. Skilled in Microsoft Office with advanced Excel skills. Experience in Billing & Credit Control systems is essential. Excellent written and verbal communication skills. Team player and comfortable in a multicultural and international environment. Must possess and demonstrate a high degree of integrity. Commitment to continuous improvement. Strong communication, analytical, and organisation skills. Experience with establishing and maintaining effective work relationships. Ability to effectively cope with change and multi-task. Must be organized, detail-oriented, and able to efficiently function under pressure and produce detailed, error-free work within limited timeframes. OUR OFFER TO YOU Together with the below compensations, we offer a challenging position within a market leading organisation. Competitive Base Salary Minimum of 20 days annual leave excluding bank holidays, which can increase to 25 with tenure. Attractive pension plan Opportunities to develop professionally and personally
Finance Administrator Location: Selkirk TD7 5DZ - Hybrid role Salary: £25 - £30k, DOE + Benefits Contract: Full time, Permanent Benefits: • The opportunity to become a key member of the finance team.• £25k to £30k per annum - depending on experience.• Optional study support towards an AAT/ACCA/CIMA/ICAS qualification.• Ongoing training and development opportunities.• 30 days Annual Leave (including Bank Holidays), rising to 34 with length of service. We are seeking the exceptional. We are a leading provider of innovative water treatment solutions, committed to ensuring the safety and sustainability of water resources across industries. Our team is passionate about delivering excellence in every aspect of our work, and we're looking for a talented Finance Administrator to join our team. Finance Administrator - Duties & Responsibilities: What you'll be doing: Reporting to the Finance Manager, you will play a crucial role in supporting our finance team with financial processing, assisting with the sales ledger, supporting with credit control and processing expenses. • Ensure all internal policies and procedures are followed to deliver work accurately and in a timely fashion.• Manage the Sales Ledger, raising customer invoices while ensuring compliance with relevant legislation such as CIS and domestic VAT reverse charge.• Handle the coding and processing of expense receipts, analysing for VAT recovery, and discrepancy.• Manage the credit control process, ensuring the aged debt and payment day targets are achieved. Escalate issues in a timely and professional manner where necessary.• Provide cover for payroll and purchase ledger functions as and when required.• Support the wider finance function to always ensure outstanding operational support.• Work collaboratively within the finance team and cross-department by use of clear communication channels. Finance Administrator - Candidate specification: We are looking for that blend of practical working knowledge and academic aptitude, with the passion to get it right first time. You should have experience of working with accuracy to deadlines. Essential: • Confident and articulate with the ability to communicate effectively in writing, in person, and over the phone.• Numerate with demonstrable outstanding attention to detail.• Proven good working knowledge of MS Excel and other MS Office applications.• Ability to work independently and as part of a team. Desirable: • Part qualified (AAT/ACCA/CIMA/ICAS) preferred, but a recent college / university leaver with a relevant qualification will be considered.• Experience of working within a Finance Department, particularly sales ledger and credit control.• Sage 50 (or similar) experience.• Payroll experience. If you feel you have the relevant skills and experience to be successful within this role, click 'APPLY' today and forward a recent copy of your CV and Cover letter for consideration in the first instance. No agencies please.
Apr 30, 2024
Full time
Finance Administrator Location: Selkirk TD7 5DZ - Hybrid role Salary: £25 - £30k, DOE + Benefits Contract: Full time, Permanent Benefits: • The opportunity to become a key member of the finance team.• £25k to £30k per annum - depending on experience.• Optional study support towards an AAT/ACCA/CIMA/ICAS qualification.• Ongoing training and development opportunities.• 30 days Annual Leave (including Bank Holidays), rising to 34 with length of service. We are seeking the exceptional. We are a leading provider of innovative water treatment solutions, committed to ensuring the safety and sustainability of water resources across industries. Our team is passionate about delivering excellence in every aspect of our work, and we're looking for a talented Finance Administrator to join our team. Finance Administrator - Duties & Responsibilities: What you'll be doing: Reporting to the Finance Manager, you will play a crucial role in supporting our finance team with financial processing, assisting with the sales ledger, supporting with credit control and processing expenses. • Ensure all internal policies and procedures are followed to deliver work accurately and in a timely fashion.• Manage the Sales Ledger, raising customer invoices while ensuring compliance with relevant legislation such as CIS and domestic VAT reverse charge.• Handle the coding and processing of expense receipts, analysing for VAT recovery, and discrepancy.• Manage the credit control process, ensuring the aged debt and payment day targets are achieved. Escalate issues in a timely and professional manner where necessary.• Provide cover for payroll and purchase ledger functions as and when required.• Support the wider finance function to always ensure outstanding operational support.• Work collaboratively within the finance team and cross-department by use of clear communication channels. Finance Administrator - Candidate specification: We are looking for that blend of practical working knowledge and academic aptitude, with the passion to get it right first time. You should have experience of working with accuracy to deadlines. Essential: • Confident and articulate with the ability to communicate effectively in writing, in person, and over the phone.• Numerate with demonstrable outstanding attention to detail.• Proven good working knowledge of MS Excel and other MS Office applications.• Ability to work independently and as part of a team. Desirable: • Part qualified (AAT/ACCA/CIMA/ICAS) preferred, but a recent college / university leaver with a relevant qualification will be considered.• Experience of working within a Finance Department, particularly sales ledger and credit control.• Sage 50 (or similar) experience.• Payroll experience. If you feel you have the relevant skills and experience to be successful within this role, click 'APPLY' today and forward a recent copy of your CV and Cover letter for consideration in the first instance. No agencies please.
A dynamic technology and communications company in Chelmsford is looking to recruit a Customer Service Administrator / Sales Support Assistant working Monday - Thursday 09.00 - 17.30, Friday 09.00 - 17.00 (37.5 hours a week) paying 23,000 - 25,000 per annum + Bonuses depending on experience. This Customer Service Administrator would suit a confident, organised person with a keen interest in dealing with Customers and Technology. Liaising heavily with the Sales, Customer Development and Logistics teams, this role will fully utilise your communication skills. Customer service excellence should be a driving factor in your motivation when involved in these internal interactions. There is an element of negotiation involved as you develop relationships with suppliers to secure the most competitive prices and delivery times possible. This role is intrinsic to guiding our customer interactions to a successful conclusion. Key responsibilities include: Offer excellent customer service via phone and email Build customer and supplier relationships Negotiation with suppliers/manufacturers Dealing with courier companies in relation to customer orders Dealing with phone enquiries in relation to customer orders and stock Managing customer service inbox and ticketing systems Processing Customer details on various customer portals Skills Required: Highly motivated team player with good interpersonal skills Excellent Telephone manner and confident multitasker Good communication skills, both written and verbal Good punctuality and time management Experience working in a sales, call centre and customer service environment beneficial Ability to take initiative and to work under pressure with minimal supervision. Some previous experience in an office-based Customer Service role would be advantageous as you strive to deliver excellence to their growing customer base. Benefits to working here include but are not limited to: Free on-site parking Regular company social event Agile working Employee assistance programmes, cycle to work and more Performance bonuses Holiday: 23 days per year + bank holidays + birthday off If this Customer Service Administrator role is of suit to you then please apply with your CV and contact Katie at Prime Appointments for a chat.
Apr 30, 2024
Full time
A dynamic technology and communications company in Chelmsford is looking to recruit a Customer Service Administrator / Sales Support Assistant working Monday - Thursday 09.00 - 17.30, Friday 09.00 - 17.00 (37.5 hours a week) paying 23,000 - 25,000 per annum + Bonuses depending on experience. This Customer Service Administrator would suit a confident, organised person with a keen interest in dealing with Customers and Technology. Liaising heavily with the Sales, Customer Development and Logistics teams, this role will fully utilise your communication skills. Customer service excellence should be a driving factor in your motivation when involved in these internal interactions. There is an element of negotiation involved as you develop relationships with suppliers to secure the most competitive prices and delivery times possible. This role is intrinsic to guiding our customer interactions to a successful conclusion. Key responsibilities include: Offer excellent customer service via phone and email Build customer and supplier relationships Negotiation with suppliers/manufacturers Dealing with courier companies in relation to customer orders Dealing with phone enquiries in relation to customer orders and stock Managing customer service inbox and ticketing systems Processing Customer details on various customer portals Skills Required: Highly motivated team player with good interpersonal skills Excellent Telephone manner and confident multitasker Good communication skills, both written and verbal Good punctuality and time management Experience working in a sales, call centre and customer service environment beneficial Ability to take initiative and to work under pressure with minimal supervision. Some previous experience in an office-based Customer Service role would be advantageous as you strive to deliver excellence to their growing customer base. Benefits to working here include but are not limited to: Free on-site parking Regular company social event Agile working Employee assistance programmes, cycle to work and more Performance bonuses Holiday: 23 days per year + bank holidays + birthday off If this Customer Service Administrator role is of suit to you then please apply with your CV and contact Katie at Prime Appointments for a chat.