SVAT Ltd trading as SIXT Van and Truck
Stansted, Essex
As SIXT Van and Truck continue to grow and expand our footprint in the UK, we are pleased to offer an exciting opportunity to join us as a Service Advisor based in our Stansted Depot. We are looking for service-oriented executive with strong customer Service skills for the van and truck rentals division in UK. We also welcome applications from those looking for a lateral move to a new career, and are keen to hear from those in hospitality, financial services, trained hotel specialists & sales/travel executives with retail experience. The Role: Working on the Central Hire Desk, based in our Stansted Depot, the Service Advisor will respond to, and resolve, customer queries relating to breakdowns, ensuring that excellent customer service is provided at all times, and that all repairs are carried out efficiently and within agreed budgets. How you will fill your days: Manage and respond to customer queries regarding breakdowns, ensuring that queries are dealt with efficiently. Complete all relevant administration relating to customer queries and vehicle maintenance Manage daily maintenance of vehicle fleet Assist customers to resolve any queries they may have, providing excellent customer service at all times. Monitor costs agreed with suppliers to ensure that these are adhered to at all times Monitor maintenance budgets to ensure that these are adhered to at all times Monitor workload of inhouse and mobile mechanics. Update fleet maintenance records on a daily basis Monitor vehicle MOT and Services and Inspection schedules to ensure compliance Work closely with other departments to ensure all processes are followed Monitor and manage V.O.R (vehicle off road) reports Applicants should have: Significant experience working within a high-volume, fast-paced Service Advisor role, preferably within the Hire industry Outstanding Customer Service Ability to work effectively under pressure and prioritise your workload to meet competing deadlines Strong attention to detail Effective communication skills with the ability to build strong stakeholder relationships Proficient in MS Office packages, specifically Excel and Word About Us We're looking to recruit the best talent the industry to help us grow even further. As a SIXT Van and Truck employee, you'll enjoy loads of benefits such as staff incentives and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote from within. Benefits include: Competitive salary and bonus scheme. Employer Contributory Pension Scheme. Life Assurance. Up to 25 days annual leave plus public holidays. Employee Assistance Programme So what next? If you fit the profile and are up to the challenge, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there. Job Types: Full-time, Permanent Salary: up to £26,000 per annum JBRP1_UKTJ
Apr 30, 2024
Full time
As SIXT Van and Truck continue to grow and expand our footprint in the UK, we are pleased to offer an exciting opportunity to join us as a Service Advisor based in our Stansted Depot. We are looking for service-oriented executive with strong customer Service skills for the van and truck rentals division in UK. We also welcome applications from those looking for a lateral move to a new career, and are keen to hear from those in hospitality, financial services, trained hotel specialists & sales/travel executives with retail experience. The Role: Working on the Central Hire Desk, based in our Stansted Depot, the Service Advisor will respond to, and resolve, customer queries relating to breakdowns, ensuring that excellent customer service is provided at all times, and that all repairs are carried out efficiently and within agreed budgets. How you will fill your days: Manage and respond to customer queries regarding breakdowns, ensuring that queries are dealt with efficiently. Complete all relevant administration relating to customer queries and vehicle maintenance Manage daily maintenance of vehicle fleet Assist customers to resolve any queries they may have, providing excellent customer service at all times. Monitor costs agreed with suppliers to ensure that these are adhered to at all times Monitor maintenance budgets to ensure that these are adhered to at all times Monitor workload of inhouse and mobile mechanics. Update fleet maintenance records on a daily basis Monitor vehicle MOT and Services and Inspection schedules to ensure compliance Work closely with other departments to ensure all processes are followed Monitor and manage V.O.R (vehicle off road) reports Applicants should have: Significant experience working within a high-volume, fast-paced Service Advisor role, preferably within the Hire industry Outstanding Customer Service Ability to work effectively under pressure and prioritise your workload to meet competing deadlines Strong attention to detail Effective communication skills with the ability to build strong stakeholder relationships Proficient in MS Office packages, specifically Excel and Word About Us We're looking to recruit the best talent the industry to help us grow even further. As a SIXT Van and Truck employee, you'll enjoy loads of benefits such as staff incentives and loyalty holidays. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote from within. Benefits include: Competitive salary and bonus scheme. Employer Contributory Pension Scheme. Life Assurance. Up to 25 days annual leave plus public holidays. Employee Assistance Programme So what next? If you fit the profile and are up to the challenge, we would love to hear from you! To apply, all you need to do is upload your CV and complete our short application form and we'll take it from there. Job Types: Full-time, Permanent Salary: up to £26,000 per annum JBRP1_UKTJ
Risk Officer Salary: £31,373 (National Framework) or £36,775 per annum (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional home-working allowance of £553 per annum for those working from home Hours: Full-Time, 37 hours per week. We may also consider compressed hours. Contract: Permanent Location: Home-based or CQC Office based, United Kingdom Closing date: Wednesday 1st May 2024 at 11.59pm About Us We're the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary. One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network. We are now looking for a Risk Officer to join our team on a full-time, permanent basis. The Benefits 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays NHS pension scheme, with around a 14% employer contribution Free employee assistance service 24 hours a day Discounts to supermarkets, high street stores, electronics and fleet cars Discounted gym vouchers Cycle to work scheme Internal reward scheme where you could win a voucher or two! Equipment for homeworking Why this could be a great role for you If you have experience of working in a risk management or similar role facilitating workshops or risk exercises, this is an exceptional opportunity to enhance your expertise with our essential organisation. In this important role, you'll make a tangible difference to the lives of people across England, ensuring the provision of safe, effective and compassionate care, all whilst gaining unrivalled experience and furthering your career. On top of this, you'll enjoy a fantastic range of benefits and flexible working options, designed to support your success and wellbeing in your new role! What you will bring To be considered as a Risk Officer, you will need: Experience of working in a risk management or similar role Experience facilitating workshops and/or risk exercises for staff Robust diligence and attention to detail Strong interpersonal communication skills What you'll be doing As a Risk Officer, you will support engagement with risk management across our organisation. Providing advice and guidance to enhance the quality of risk management conversations across teams and directorates, you'll champion and support the implementation of our risk management strategy and principles. You'll contribute to effective processes to identify, assess, manage and report on risks, assisting teams to develop their risk registers and ensuring insightful risk information is recorded in line with requirements. Additionally, you will: Provide advice, briefings, presentations, and written reports Support the maintenance of risk registers across the organisation Utilise evidence, information, data and intelligence to assess risks and subsequent actions Next steps If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation. So, if you'd like to join us as a Risk Officer, please apply via the button shown. Other organisations may call this role Risk Management Officer, Compliance Officer, QSHE Officer, Compliance Monitoring Officer, Compliance Policy and Advisory Officer, or Quality Compliance Officer.
Apr 30, 2024
Full time
Risk Officer Salary: £31,373 (National Framework) or £36,775 per annum (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional home-working allowance of £553 per annum for those working from home Hours: Full-Time, 37 hours per week. We may also consider compressed hours. Contract: Permanent Location: Home-based or CQC Office based, United Kingdom Closing date: Wednesday 1st May 2024 at 11.59pm About Us We're the Care Quality Commission (CQC) and we work to improve health and adult social care in England. Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary. One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network. We are now looking for a Risk Officer to join our team on a full-time, permanent basis. The Benefits 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays NHS pension scheme, with around a 14% employer contribution Free employee assistance service 24 hours a day Discounts to supermarkets, high street stores, electronics and fleet cars Discounted gym vouchers Cycle to work scheme Internal reward scheme where you could win a voucher or two! Equipment for homeworking Why this could be a great role for you If you have experience of working in a risk management or similar role facilitating workshops or risk exercises, this is an exceptional opportunity to enhance your expertise with our essential organisation. In this important role, you'll make a tangible difference to the lives of people across England, ensuring the provision of safe, effective and compassionate care, all whilst gaining unrivalled experience and furthering your career. On top of this, you'll enjoy a fantastic range of benefits and flexible working options, designed to support your success and wellbeing in your new role! What you will bring To be considered as a Risk Officer, you will need: Experience of working in a risk management or similar role Experience facilitating workshops and/or risk exercises for staff Robust diligence and attention to detail Strong interpersonal communication skills What you'll be doing As a Risk Officer, you will support engagement with risk management across our organisation. Providing advice and guidance to enhance the quality of risk management conversations across teams and directorates, you'll champion and support the implementation of our risk management strategy and principles. You'll contribute to effective processes to identify, assess, manage and report on risks, assisting teams to develop their risk registers and ensuring insightful risk information is recorded in line with requirements. Additionally, you will: Provide advice, briefings, presentations, and written reports Support the maintenance of risk registers across the organisation Utilise evidence, information, data and intelligence to assess risks and subsequent actions Next steps If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application. We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation. So, if you'd like to join us as a Risk Officer, please apply via the button shown. Other organisations may call this role Risk Management Officer, Compliance Officer, QSHE Officer, Compliance Monitoring Officer, Compliance Policy and Advisory Officer, or Quality Compliance Officer.
The Big Yellow Self Storage Company
Byfleet, Surrey
Role: Full Time Sales Advisor / Location: Byfleet / Salary: £23,920 (OTE £26,312) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Apr 30, 2024
Full time
Role: Full Time Sales Advisor / Location: Byfleet / Salary: £23,920 (OTE £26,312) per annum plus benefits / Hours of work: 40 hours per week - any 5 out of 7 days, working a mixture of early and late shifts covering the stores opening and closing times. At Big Yellow we are dedicated to building a diverse, inclusive and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical / mental disability or offending background. If you require us to make any adjustments to our interview process then please let us know. What s more if you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles we may have. Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we re on the hunt for our next Sales Advisor, to join our Big Yellow family. Who we are Big Yellow is the UK s favourite self storage company. We don t sell space here, we re here to help with life changing situations - whether that s moving home or welcoming a new family member, we're here to make that transition as easy and stress free as possible. So, if helping people is your thing, then this is THE job for you. We don t want to blow our own trumpet, but we ve got some great credentials - we ve been leaders in UK self storage since 1999 and are all over the country with more than 100 stores. We don t just have scale and credibility, we re the type of company that is constantly evolving and changing for the better. We re on a mission to become an even greener business and we re already seeing some progressive results from solar power to paperless transactions. What you ll be doing When a customer visits our stores, their experience starts with you . As a Sales Advisor, you re not just sitting at a till and you re definitely not moving boxes - you re helping people through the biggest moments of their lives. So think of this as a hybrid role: part customer service, part sales and part facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you ll get up to day-to-day: With a good understanding of our customers needs you ll help them decide what the best solution is for them You ll maximise sales at every opportunity through promoting our products and services You ll offer the highest quality of customer service in person, via email or phone (you d be surprised how a cuppa can make a huge difference to someone s day!) Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site You ll carry out general administrative tasks on our database Who we re looking for We re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you: Friendly, warm and do you enjoy meeting people from different walks of life? A great listener with a genuine interest in helping people? Able to work well both on your own and as part of a close-knit team? Hungry to learn and wanting to expand your skill set? Good at managing your time? What we can give to you At Big Yellow, we re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer: Quarterly bonuses averaging around 10-12% a year of salary 28 days holidays (that includes taking bank holidays into account) Plus an additional day off for your birthday Great pension and sharesave schemes Travel benefits - cycle to work scheme/ free onsite parking and season ticket loans Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering So if this feels like your cup of tea, click on the shiny button below and give us a try. APPLY NOW
Room At The Top Recruitment
Hoddesdon, Hertfordshire
We have an exciting opportunity to work for our busy and well-established client based in Hoddesdon. The successful candidate will report into the Fleet Manager and work within a friendly and dynamic team. This position is a full-time permanent role offering a generous salary of c£30,000 depending in experience. The working hours are 8am 5pm Monday Friday (30 min lunch break). Duties include: Assisting with administration of a growing fleet of 130 vehicles. Adding documents, data and amendments to fleet management software - Fleet Check. Training given. Processing invoices for maintenance & repairs Filing of vehicle documents - V5s, MOTs, service records etc Booking appointments for maintenance and repairs Raising maintenance and repairs purchase orders Process of weekly fleet reports - mileages, safety check etc Workshop administration/service advisor experience useful but not essential Completing individual Vehicle Assessment (IVA) test paperwork and booking appointments DVLA checks for fleet drivers Penalty Charge Notice administration - representing, charging customers etc Answering phone, responding to and processing emails Skills/Experience: Previous Fleet Administration experience Good IT skills including Microsoft Office Sage knowledge useful, but not essential. Excellent communication skills Team player who can work independently Flexible and adaptable Good customer service skills essential
Apr 29, 2024
Full time
We have an exciting opportunity to work for our busy and well-established client based in Hoddesdon. The successful candidate will report into the Fleet Manager and work within a friendly and dynamic team. This position is a full-time permanent role offering a generous salary of c£30,000 depending in experience. The working hours are 8am 5pm Monday Friday (30 min lunch break). Duties include: Assisting with administration of a growing fleet of 130 vehicles. Adding documents, data and amendments to fleet management software - Fleet Check. Training given. Processing invoices for maintenance & repairs Filing of vehicle documents - V5s, MOTs, service records etc Booking appointments for maintenance and repairs Raising maintenance and repairs purchase orders Process of weekly fleet reports - mileages, safety check etc Workshop administration/service advisor experience useful but not essential Completing individual Vehicle Assessment (IVA) test paperwork and booking appointments DVLA checks for fleet drivers Penalty Charge Notice administration - representing, charging customers etc Answering phone, responding to and processing emails Skills/Experience: Previous Fleet Administration experience Good IT skills including Microsoft Office Sage knowledge useful, but not essential. Excellent communication skills Team player who can work independently Flexible and adaptable Good customer service skills essential
At ALD Automotive LeasePlan, we are always asking What's next in mobility? As the global leader of our industry, our combined size means we can lead the switch to electric and supercharge our ability to offer many more customers wider choice and better prices for their mobility needs. For us to continue to be successful, we'll need to continue investing in innovation and technology, sustainable solutions, state of the art digital capability and, of course, our people! With exciting times ahead, we are delighted you are showing an interest in pursuing your career with us. Our Telesales & Retention (T&R) team fully manages the vehicle funding and fleet management requirements of Lombard and NatWest customers through Lombard Vehicle Solutions (LVS). T&R aligns to the SME business sectors of Lombard and NatWest and manages both Regulated and Non-Regulated Business encompassing their use of Contract Hire, Contract Purchase, Personal Contract Purchase and Personal Contract Hire for new and existing business. Currently seeking an experienced Administrator to support the team for a period of 12 months, covering maternity, alongside existing administrative support. Key Purpose To provide high quality sales and administrative support. Ensuring all allocated sales tasks and processes are completed accurately and to a high quality, to meet the achievement of departmental sales, quality and productivity targets. Provide flexibility to ensure that we adapt to the needs of our customers and manage the changing demands of our business across key trading periods. To be central to the core processing of the T&R Team - receiving and triaging new business leads, supporting salespeople as required, carrying out key support functions as needed. Summary of Responsibilities To ensure accurate production of customer quotations, finance proposals and reports as requested by the Telesales & Retention Advisors and Field Sales Teams, to meet sales and quality targets. To produce customer order documentation in an accurate and timely fashion, liaising with external suppliers, to assist the Telesales & Retention and Field Sales Teams requirements. To support departmental Sales and Marketing campaigns, ensuring that department offers are loaded to the required portals in a compliant and accurate manor. To develop knowledge and expertise in relation to products, process and systems to enable maximum effectiveness when supporting the sales process. To work closely with colleagues across the Telesales & Retention and Field Sales teams to develop a strong understanding of the specific needs of the Customer to ensure we deliver to their requirements. To take ownership of Customer issues arising, working collaboratively with colleagues across various teams to ensure swift resolution for the Customer To be proactive in communicating and collaborating with colleagues across ALD to ensure administrative and process tasks are completed accurately and to agreed SLAs To be proactive in spotting opportunities and driving improvements to simplify our processes, making things easier for our people and our customers. Skills, Experience & Background Experience within a Customer Service or Sales environment desirable. Effective verbal and written communication skills. Good numeracy skills and excellent attention to detail. Effective problem solving skills. Evidence of excellent time management. Good working knowledge of Microsoft Office Excel including Word & Excel An appreciation of working within a regulated environment and the importance of work within legislative guidelines Don't meet every single requirement? However excited by the prospect of working with us, as you offer most of the skills and experience, we are looking for. Then please go ahead and apply, you could be just what we need! What we can offer Generous contributory pension scheme25 days holiday, in addition to bank holidays Volunteering days to assist in charity work / CSR Initiatives Excellent CSR agenda - Ecovadis certification Holiday buy / sell (subject to conditions)Access to Re:lease Colleague Car Scheme Enhanced parental leaveOccupational Health ProgrammeIntroduction bonuses for referring an Employee or Customer Access to LinkedIn Learning / time towards to your CPD Cycle2work Scheme Free breakfast / fruit EV charging points, bike storage, shower & changing facilities and car parking (limited) Progressive / collaborative culture Why LeasePlan ALD Automotive? With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. Our employees play an important role in achieving this goal so why not join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At ALD Automotive we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited about this, or any role at ALD but your experience doesn't exactly align, we would encourage you to apply regardless! What's the worst that can happen?!
Apr 29, 2024
Full time
At ALD Automotive LeasePlan, we are always asking What's next in mobility? As the global leader of our industry, our combined size means we can lead the switch to electric and supercharge our ability to offer many more customers wider choice and better prices for their mobility needs. For us to continue to be successful, we'll need to continue investing in innovation and technology, sustainable solutions, state of the art digital capability and, of course, our people! With exciting times ahead, we are delighted you are showing an interest in pursuing your career with us. Our Telesales & Retention (T&R) team fully manages the vehicle funding and fleet management requirements of Lombard and NatWest customers through Lombard Vehicle Solutions (LVS). T&R aligns to the SME business sectors of Lombard and NatWest and manages both Regulated and Non-Regulated Business encompassing their use of Contract Hire, Contract Purchase, Personal Contract Purchase and Personal Contract Hire for new and existing business. Currently seeking an experienced Administrator to support the team for a period of 12 months, covering maternity, alongside existing administrative support. Key Purpose To provide high quality sales and administrative support. Ensuring all allocated sales tasks and processes are completed accurately and to a high quality, to meet the achievement of departmental sales, quality and productivity targets. Provide flexibility to ensure that we adapt to the needs of our customers and manage the changing demands of our business across key trading periods. To be central to the core processing of the T&R Team - receiving and triaging new business leads, supporting salespeople as required, carrying out key support functions as needed. Summary of Responsibilities To ensure accurate production of customer quotations, finance proposals and reports as requested by the Telesales & Retention Advisors and Field Sales Teams, to meet sales and quality targets. To produce customer order documentation in an accurate and timely fashion, liaising with external suppliers, to assist the Telesales & Retention and Field Sales Teams requirements. To support departmental Sales and Marketing campaigns, ensuring that department offers are loaded to the required portals in a compliant and accurate manor. To develop knowledge and expertise in relation to products, process and systems to enable maximum effectiveness when supporting the sales process. To work closely with colleagues across the Telesales & Retention and Field Sales teams to develop a strong understanding of the specific needs of the Customer to ensure we deliver to their requirements. To take ownership of Customer issues arising, working collaboratively with colleagues across various teams to ensure swift resolution for the Customer To be proactive in communicating and collaborating with colleagues across ALD to ensure administrative and process tasks are completed accurately and to agreed SLAs To be proactive in spotting opportunities and driving improvements to simplify our processes, making things easier for our people and our customers. Skills, Experience & Background Experience within a Customer Service or Sales environment desirable. Effective verbal and written communication skills. Good numeracy skills and excellent attention to detail. Effective problem solving skills. Evidence of excellent time management. Good working knowledge of Microsoft Office Excel including Word & Excel An appreciation of working within a regulated environment and the importance of work within legislative guidelines Don't meet every single requirement? However excited by the prospect of working with us, as you offer most of the skills and experience, we are looking for. Then please go ahead and apply, you could be just what we need! What we can offer Generous contributory pension scheme25 days holiday, in addition to bank holidays Volunteering days to assist in charity work / CSR Initiatives Excellent CSR agenda - Ecovadis certification Holiday buy / sell (subject to conditions)Access to Re:lease Colleague Car Scheme Enhanced parental leaveOccupational Health ProgrammeIntroduction bonuses for referring an Employee or Customer Access to LinkedIn Learning / time towards to your CPD Cycle2work Scheme Free breakfast / fruit EV charging points, bike storage, shower & changing facilities and car parking (limited) Progressive / collaborative culture Why LeasePlan ALD Automotive? With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. Our employees play an important role in achieving this goal so why not join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At ALD Automotive we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited about this, or any role at ALD but your experience doesn't exactly align, we would encourage you to apply regardless! What's the worst that can happen?!
Renewals Advisor Location: Segensworth (On-Site) Package: Salary Negotiable, Monthly Bonus + Benefits Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK. As part of their ongoing commitment to looking after their clients and team they are looking to appoint a Renewals Advisor, to help the team ensure workloads remain balanced and clients receive the excellent service levels they are used to. This role is designed to assist client with day to day requirements (MTA's, document queries, SME renewal reviews) along with general customer service duties. The team will also assist in your career development over the next few years by providing further training, development and the opportunity to look after clients on an end to end basis once you're up and running on the Handling side. The day to day: Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them Working with clients to expand and develop their coverage to ensure they have the right cover Liaising with the broking and support team to ensure all documentation is accurate Actively negotiating with Underwriters as required to secure the best terms Working in a compliant and timely manner on all cases. Ensuring Retention targets are achieved. Working with the regional management team to achieve business objectives and support with the development of colleagues What's on offer: A highly passionate and motivated team that look after each other as well as their clients A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service) and monthly bonus, which is based upon renewal rates. About you: You'll ideally have 2+ years' experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Motor Fleet, Employers Liability, Public Liability, Motor Fleet) Other strong sales or customer service experience may also be considered Ideally, you'll be Cert CII Qualified or looking to work towards that qualification Previous experience with Acturis is highly beneficial Able to interpret policy wordings and draw accurate conclusions For more information please apply online or contact Daniel Hurley.
Apr 29, 2024
Full time
Renewals Advisor Location: Segensworth (On-Site) Package: Salary Negotiable, Monthly Bonus + Benefits Insync Insurance, part of Brown & Brown UK Europe, are one of the UK's fastest growing insurance providers, offering comprehensive cover for SME's & the self-employed across the UK. As part of their ongoing commitment to looking after their clients and team they are looking to appoint a Renewals Advisor, to help the team ensure workloads remain balanced and clients receive the excellent service levels they are used to. This role is designed to assist client with day to day requirements (MTA's, document queries, SME renewal reviews) along with general customer service duties. The team will also assist in your career development over the next few years by providing further training, development and the opportunity to look after clients on an end to end basis once you're up and running on the Handling side. The day to day: Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them Working with clients to expand and develop their coverage to ensure they have the right cover Liaising with the broking and support team to ensure all documentation is accurate Actively negotiating with Underwriters as required to secure the best terms Working in a compliant and timely manner on all cases. Ensuring Retention targets are achieved. Working with the regional management team to achieve business objectives and support with the development of colleagues What's on offer: A highly passionate and motivated team that look after each other as well as their clients A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service) and monthly bonus, which is based upon renewal rates. About you: You'll ideally have 2+ years' experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Motor Fleet, Employers Liability, Public Liability, Motor Fleet) Other strong sales or customer service experience may also be considered Ideally, you'll be Cert CII Qualified or looking to work towards that qualification Previous experience with Acturis is highly beneficial Able to interpret policy wordings and draw accurate conclusions For more information please apply online or contact Daniel Hurley.
Sales Assistant - Fleetwood Store - Base salary of £11,897 with the potential to earn up to £15,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £11,897 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£15,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
Apr 29, 2024
Full time
Sales Assistant - Fleetwood Store - Base salary of £11,897 with the potential to earn up to £15,000 with On Target Earnings. You will be building rapport with our customers and helping them to choose the best products for their needs. If you're passionate about people & giving great customer service, read on! The Role - Sales Assistant (In other businesses, this could be known as a 'Sales Assistant', 'Sales Advisor', 'Sales Executive', 'Retail Assistant', 'Team Member') We are currently looking for a Sales Consultant to join our team. You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best! Your role as a Sales Consultant will involve: Using your natural ability to build rapport with our customers to advise them on Sleep wellness . Using our unique sleepPRO technology to ensure they choose the right mattress for them, giving them a perfect night's sleep every night. Taking customers through the sales process and completing the required order paperwork and credit agreements (full training provided). Working closely with your store colleagues to ensure we offer every customer an outstanding in-store experience, we will give you extensive product training, and ongoing coaching and support throughout your time with us, giving you every opportunity to succeed, progress and build your perfect career! It should be noted that due to the nature of our products, the role will involve you and your colleagues moving product around in store and some cleaning tasks will be necessary to ensure the store and our products are in the best possible condition for our customers. Our busiest times tend to be when our customers are free to come in and visit the store, which includes evenings, weekends and bank holiday weekends. You would be expected to cover some of these as part of your working week but, we understand the importance of a good work life balance so would not be expected to work all of them. Skills needed We are looking for Sales Consultants with pride, passion and a positive 'can do' attitude, devoted to delivering impeccable customer service with professionalism, ensuring our customers have an outstanding store experience. Driven to achieve your sales targets. You will enjoy engaging with customers and can adapt your approach as appropriate to build rapport and establish their needs. Ideally you will have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed. Our Benefits! In return for your contribution to the store's performance, we offer a base salary of £11,897 p.a. plus uncapped individual commission paid monthly on top of your salary once your minimum sales target is achieved. On target earnings c£15,000 based on your target, but there is no upper limit to what you can earn beyond that! In addition to that we offer you all these extra benefits: Monthly store bonus potential when your store achieves its target Employee discount scheme for Bensons products Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services and more) Unum Income Protection - for peace of mind if you're off work long term due to illness Pension scheme - provided by Legal & General Discounted Gym membership Cycle to Work scheme Annual leave buy & sell scheme - you can top up your holiday entitlement or sell unused days to suit you Enhanced maternity and adoption leave Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics) Learning and development programmes to gain new knowledge and skills Career progression - access to internal opportunities to build your career within Bensons for Beds Long service awards and 'Love to Shop' voucher rewards to spend as you like ( qualifying periods apply) About Bensons for Beds We're Bensons for Beds! We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission Apply now If you love meeting new people, engaging with a variety of customers, being part of a team, growing your skills and developing new ones then our Sales Consultant role could be for you. Click now to apply to join us! There is a brief online application process to complete, to tell us about yourself, answer some questions and confirm your eligibility. We'll reply to you asap!
Description We are looking for a Technical Customer Support to join our Customer Service Team based in our modern offices between Warwick and Leamington Spa. UBT are a global not-for-profit organisation providing business consultancy services to a client base spread across 19 countries in Europe, North America, Central America and Australia/NZ. We provide bespoke services including corporate training, technology sales, business coaching, motor fleet, corporate accounting and group buying to approximately 3,000 independent, family owned organisations globally. Due to our continued growth in the UK, we are seeking an experienced Mobile Support Technician to join the customer service team. The team respond to a wide range of calls and emails and this role will focus on solving/managing all mobile phone/smartphone issues and support inquiries. Key Duties and Responsibilities Identify Potential Lead and then convert it by passing to the relevant teams. Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations. Make outbound phone calls to customers where needed - for customer support and / or data checking. Smartphone hardware and software support including warranty support with manufacture Frontline customer support & general advice (incoming calls and emails). Accurately interpret company policies and procedures to provide innovative solutions to resolve customer enquiries. Develop deep understanding of the customer experience expectations through active participation in call calibration, coaching, feedback and call listening. Requirements Previous Mobile Support Training & Experience To have a positive and proactive approach to solving problems An ability to relay technical information back to the end user in an understandable format Manage and work on support issues on your own as well as being part of the team Have a high attention to detail, good organisational and time management skills To build strong and lasting client relationships to become a trusted advisor and sales leads for the sales team Working hours: Monday to Friday 7:30am till 4:30pm (Office Based) Benefits Salary: £27,000-£30,000 (DOE) Car/Car allowance - upon completion of probation 22 days holiday + 8 days bank holiday Pension - 5% company contribution Free parking Free lunch every day
Apr 28, 2024
Full time
Description We are looking for a Technical Customer Support to join our Customer Service Team based in our modern offices between Warwick and Leamington Spa. UBT are a global not-for-profit organisation providing business consultancy services to a client base spread across 19 countries in Europe, North America, Central America and Australia/NZ. We provide bespoke services including corporate training, technology sales, business coaching, motor fleet, corporate accounting and group buying to approximately 3,000 independent, family owned organisations globally. Due to our continued growth in the UK, we are seeking an experienced Mobile Support Technician to join the customer service team. The team respond to a wide range of calls and emails and this role will focus on solving/managing all mobile phone/smartphone issues and support inquiries. Key Duties and Responsibilities Identify Potential Lead and then convert it by passing to the relevant teams. Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations. Make outbound phone calls to customers where needed - for customer support and / or data checking. Smartphone hardware and software support including warranty support with manufacture Frontline customer support & general advice (incoming calls and emails). Accurately interpret company policies and procedures to provide innovative solutions to resolve customer enquiries. Develop deep understanding of the customer experience expectations through active participation in call calibration, coaching, feedback and call listening. Requirements Previous Mobile Support Training & Experience To have a positive and proactive approach to solving problems An ability to relay technical information back to the end user in an understandable format Manage and work on support issues on your own as well as being part of the team Have a high attention to detail, good organisational and time management skills To build strong and lasting client relationships to become a trusted advisor and sales leads for the sales team Working hours: Monday to Friday 7:30am till 4:30pm (Office Based) Benefits Salary: £27,000-£30,000 (DOE) Car/Car allowance - upon completion of probation 22 days holiday + 8 days bank holiday Pension - 5% company contribution Free parking Free lunch every day
Career Opportunities with Flexjet Europe Careers At Flexjet Europe Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Flexjet is currently seeking a Sales Director for the European region. The successful candidate will be a seasoned aviation professional whose mission will focus on designing and leading our regional sales plan, supported by dedicated team members and resources. This is an exciting opportunity for a recognized aviation professional with extensive experience in a sales management and advisory role, whose professionalism and relationship-based approach will have already led him/her to many accomplishments. Flexjet is one of the largest fractional shared jet ownership company in the world. Headquartered in the USA, Flexjet is best known for its elevated focus on customer satisfaction, offering a very personal service with great attention to details. The Flexjet experience is protected by dedicated, fully employed flight crews, whose skills and experience are among the highest in the industry, a modern fleet and a collection of custom-designed cabin interiors finished with very high specifications. Flexjet's expansion of services in Europe is a major news in the business aviation industry. This is a rare opportunity to join a growing business, to make an immediate rewarding impact on the company's success and to reach the next level in one's fulfilling career. DUTIES & RESPONSIBILITIES Design, develop and execute an effective regional sales strategy, ensuring that company's targets are met and exceeded Work with the assigned team and resources to build a strong pipeline of possible prospects Developing an effective and long-term relationship sales approach with our prospects base by attending high profile events, face to face meetings acting as Flexjet main brand ambassador in the specific region Sustaining long sales efforts and pressure as the average lead time for a deal can be as long as 18 months Maintaining very high standards of customer focus and attention to details in all internal and external communications, driving excellence across the team Remaining responsible and accountable for good customer communication and customer loyalty throughout the customer life cycle (new contract and subsequent renewal / trading transactions) Leveraging all opportunities from PR, brand partnership and events• Budgeting and Forecasting accuracy EDUCATION & EXPERIENCE Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience Extensive experience in a senior sales role in aviation is essential Worldly background REQUIRED SKILLS Expertise delivered with humble confidence; inspire immediate trust Outstanding communication skills combined with strong numerical abilities (putting program offers together, discussing budget proposed, explaining legal terms and conditions etc )• Solid work integrity and a genuine sense of responsibility A personality capable of forging equally strong relationship with internal and external stakeholders, independently of their rank and origin Ability to travel, working across multicultural teams, being 'worldly' Can work under pressure, staying calm and articulate Role can be Home Based in France, Spain, Italy, Germany or Switzerland
Apr 28, 2024
Full time
Career Opportunities with Flexjet Europe Careers At Flexjet Europe Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Flexjet is currently seeking a Sales Director for the European region. The successful candidate will be a seasoned aviation professional whose mission will focus on designing and leading our regional sales plan, supported by dedicated team members and resources. This is an exciting opportunity for a recognized aviation professional with extensive experience in a sales management and advisory role, whose professionalism and relationship-based approach will have already led him/her to many accomplishments. Flexjet is one of the largest fractional shared jet ownership company in the world. Headquartered in the USA, Flexjet is best known for its elevated focus on customer satisfaction, offering a very personal service with great attention to details. The Flexjet experience is protected by dedicated, fully employed flight crews, whose skills and experience are among the highest in the industry, a modern fleet and a collection of custom-designed cabin interiors finished with very high specifications. Flexjet's expansion of services in Europe is a major news in the business aviation industry. This is a rare opportunity to join a growing business, to make an immediate rewarding impact on the company's success and to reach the next level in one's fulfilling career. DUTIES & RESPONSIBILITIES Design, develop and execute an effective regional sales strategy, ensuring that company's targets are met and exceeded Work with the assigned team and resources to build a strong pipeline of possible prospects Developing an effective and long-term relationship sales approach with our prospects base by attending high profile events, face to face meetings acting as Flexjet main brand ambassador in the specific region Sustaining long sales efforts and pressure as the average lead time for a deal can be as long as 18 months Maintaining very high standards of customer focus and attention to details in all internal and external communications, driving excellence across the team Remaining responsible and accountable for good customer communication and customer loyalty throughout the customer life cycle (new contract and subsequent renewal / trading transactions) Leveraging all opportunities from PR, brand partnership and events• Budgeting and Forecasting accuracy EDUCATION & EXPERIENCE Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience Extensive experience in a senior sales role in aviation is essential Worldly background REQUIRED SKILLS Expertise delivered with humble confidence; inspire immediate trust Outstanding communication skills combined with strong numerical abilities (putting program offers together, discussing budget proposed, explaining legal terms and conditions etc )• Solid work integrity and a genuine sense of responsibility A personality capable of forging equally strong relationship with internal and external stakeholders, independently of their rank and origin Ability to travel, working across multicultural teams, being 'worldly' Can work under pressure, staying calm and articulate Role can be Home Based in France, Spain, Italy, Germany or Switzerland
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Apr 27, 2024
Full time
Parts Advisor Reference: OC17306 Our clients are looking for a parts advisor in Rainton.Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Dealer Coordinator 6 Month Initial Milton Keynes (Hybrid after Training) Salary: 23,400 ( 12.00 per Hour) Hours: Monday - Friday: 09 30, Saturday: 09:00 - 17:00 (you will be required to work one Saturday per month. Saturdays are paid at x 1.5 rate) Join a prestigious luxury automotive brand as a Dealer Coordinator and become an integral part of delivering top-tier customer satisfaction to the dealer network. In this role, you'll play a pivotal role in optimising payout volumes while ensuring unparalleled service delivery to dealers. Acting as a liaison, advisor, product expert, and administrator, you'll be at the forefront of enhancing dealer experiences. Responsibilities: Manage the processing and activation of retail and fleet finance proposals, including essential documentation, dealer invoicing, and customer identification verification. Proactively collaborate with dealers to rectify document errors promptly and efficiently, aligning with departmental objectives. Handle incoming calls/emails with efficiency and professionalism, providing comprehensive support to dealers regarding Marketing Campaigns and POS inquiries. Offer primary support for dealers concerning e-POS and other systems, providing training for new Business Managers/Sales Executives onsite or at Head Office. Communicate with dealers to secure necessary documentation for contract activation or error resolution, aiming to maximize Dealer Satisfaction. Required Skills or Experience: Preferably GCSE or equivalent in English Language and Mathematics. Previous experience in a similar customer-focused administrative role. Strong attention to detail and accuracy. Excellent telephone etiquette and communication skills. Self-motivated with the ability to thrive in a fast-paced environment while staying focused on personal, departmental, and company objectives. Benefits: Opportunity to work with a leading automotive brand. Hybrid working model. Facilities including onsite cafe, hot desks, and free parking. Long-term career advancement opportunities, with potential for permanent placement. If you believe you possess the skills to excel as our Dealer Coordinator, apply today! We look forward to hearing from you. Apply now or contact Liza for more information: (url removed) or (phone number removed) Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)
Apr 26, 2024
Seasonal
Dealer Coordinator 6 Month Initial Milton Keynes (Hybrid after Training) Salary: 23,400 ( 12.00 per Hour) Hours: Monday - Friday: 09 30, Saturday: 09:00 - 17:00 (you will be required to work one Saturday per month. Saturdays are paid at x 1.5 rate) Join a prestigious luxury automotive brand as a Dealer Coordinator and become an integral part of delivering top-tier customer satisfaction to the dealer network. In this role, you'll play a pivotal role in optimising payout volumes while ensuring unparalleled service delivery to dealers. Acting as a liaison, advisor, product expert, and administrator, you'll be at the forefront of enhancing dealer experiences. Responsibilities: Manage the processing and activation of retail and fleet finance proposals, including essential documentation, dealer invoicing, and customer identification verification. Proactively collaborate with dealers to rectify document errors promptly and efficiently, aligning with departmental objectives. Handle incoming calls/emails with efficiency and professionalism, providing comprehensive support to dealers regarding Marketing Campaigns and POS inquiries. Offer primary support for dealers concerning e-POS and other systems, providing training for new Business Managers/Sales Executives onsite or at Head Office. Communicate with dealers to secure necessary documentation for contract activation or error resolution, aiming to maximize Dealer Satisfaction. Required Skills or Experience: Preferably GCSE or equivalent in English Language and Mathematics. Previous experience in a similar customer-focused administrative role. Strong attention to detail and accuracy. Excellent telephone etiquette and communication skills. Self-motivated with the ability to thrive in a fast-paced environment while staying focused on personal, departmental, and company objectives. Benefits: Opportunity to work with a leading automotive brand. Hybrid working model. Facilities including onsite cafe, hot desks, and free parking. Long-term career advancement opportunities, with potential for permanent placement. If you believe you possess the skills to excel as our Dealer Coordinator, apply today! We look forward to hearing from you. Apply now or contact Liza for more information: (url removed) or (phone number removed) Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)
Macildowie Recruitment and Retention
Leicester, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for a Technical Services Administration Assistant working for a business based in Leicester. Provide Administration Support to the Engineering and Technical Team.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: To work within the Fleet services, OE Engineering and Quality team in administration support, managing phone traffic during contracted hours and in support of the Duty Fleet Engineer.To manage the team holiday planner and absence records.To support a team of Technical Services Engineers in their duties of providing data trend analysis around component failure rates and types, through warranty data extracts.Dealing with all clerical aspects of warranty claims:Collating information and maintain the database.Apportioning vendor invoices to each claim.Ensuring that the presentation of data is consistent.Submitting warranty claims to our parent company.Applying credit notes to claims when settled by our parent company.Closing off warranty claimsPreparing reports.Assisting with the administration of training courses:Manage training delegate schedule and attendance records.Reconcile invoices and chase payments due.Ensure that buffets and refreshments are ordered.To collate the maintenance and service provider audit data and track outstanding actions and advisory items, as well as maintain the due dates for revisits.To always provide first class customer service, being an office-based assistance in all telephone answering and end-user communications where necessary.Communicate customer perceptions and objectives within the company, to influence company strategies. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Provide customer and market reports as requested from time to time from other departments under instruction from the Technical Services Manager.Support the un-manned reception by meeting guests and taking office deliveries when required.Support the development and implementation of marketing material and events as may be required.Liaise with other companies within the group regarding international business.Carry out any other duties that may be reasonably expected Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Apr 26, 2024
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Technical Services Administration Assistant working for a business based in Leicester. Provide Administration Support to the Engineering and Technical Team.This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: To work within the Fleet services, OE Engineering and Quality team in administration support, managing phone traffic during contracted hours and in support of the Duty Fleet Engineer.To manage the team holiday planner and absence records.To support a team of Technical Services Engineers in their duties of providing data trend analysis around component failure rates and types, through warranty data extracts.Dealing with all clerical aspects of warranty claims:Collating information and maintain the database.Apportioning vendor invoices to each claim.Ensuring that the presentation of data is consistent.Submitting warranty claims to our parent company.Applying credit notes to claims when settled by our parent company.Closing off warranty claimsPreparing reports.Assisting with the administration of training courses:Manage training delegate schedule and attendance records.Reconcile invoices and chase payments due.Ensure that buffets and refreshments are ordered.To collate the maintenance and service provider audit data and track outstanding actions and advisory items, as well as maintain the due dates for revisits.To always provide first class customer service, being an office-based assistance in all telephone answering and end-user communications where necessary.Communicate customer perceptions and objectives within the company, to influence company strategies. EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Provide customer and market reports as requested from time to time from other departments under instruction from the Technical Services Manager.Support the un-manned reception by meeting guests and taking office deliveries when required.Support the development and implementation of marketing material and events as may be required.Liaise with other companies within the group regarding international business.Carry out any other duties that may be reasonably expected Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Parts Advisor Reference: OC17305 Our clients are looking for a parts advisor in Hull. Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Apr 26, 2024
Full time
Parts Advisor Reference: OC17305 Our clients are looking for a parts advisor in Hull. Hours: Mon-Fri 09:00 till 18:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Customer Service Sales Advisor LOCATION- BYFLEET WOKING - KT14 We are looking for someone who can offer first class Customer Service to build new customer relationships and provide general support in a dynamic team. EXCELLENT BENEFITS SALARY - £25,500 QUARTERLY BONUS WORKING 5 OUT OF 7 DAYS - 40 HOURS PER WEEK. WORKING A MIXTURE OF EARLY AND LATE SHIFTS COVERING OPENING AND CLOSING TIMES. ADDITIONAL DAY OFF FOR YOUR BIRTHDAY 28 DAYS ANNUAL LEAVE INCLUDING BANK HOLIDAYS RESPONSIBILITIES With a good understanding of our customers needs you ll help them decide what the best solution is for them. You ll maximise sales at every opportunity through promoting our products and services. You ll offer the highest quality of customer service in person, via email or phone. Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site. You ll carry out general administrative tasks on our database . EXPERIENCE A professional appearance and attitude at times Able to work well both on your own and as part of a close-knit team Have excellent computer skills Excellent customer service skills Excellent time management Apply Now If you would like to speak to us about this Fantastic Job opportunity, please do get in touch with Top Jobs Group. Top Jobs Group acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Top Jobs Group Ltd is an Equal Opportunities Employer. By applying for this role your details will be submitted to Top Jobs Group Ltd. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Top Jobs Group would love to get back to every applicant but it isn't always possible. So, if you haven't heard from us within 2 weeks, please note that your application has not been successful on this occasion.
Apr 26, 2024
Full time
Customer Service Sales Advisor LOCATION- BYFLEET WOKING - KT14 We are looking for someone who can offer first class Customer Service to build new customer relationships and provide general support in a dynamic team. EXCELLENT BENEFITS SALARY - £25,500 QUARTERLY BONUS WORKING 5 OUT OF 7 DAYS - 40 HOURS PER WEEK. WORKING A MIXTURE OF EARLY AND LATE SHIFTS COVERING OPENING AND CLOSING TIMES. ADDITIONAL DAY OFF FOR YOUR BIRTHDAY 28 DAYS ANNUAL LEAVE INCLUDING BANK HOLIDAYS RESPONSIBILITIES With a good understanding of our customers needs you ll help them decide what the best solution is for them. You ll maximise sales at every opportunity through promoting our products and services. You ll offer the highest quality of customer service in person, via email or phone. Completing daily health and safety walkarounds you ll help to maintain the general cleanliness of the site. You ll carry out general administrative tasks on our database . EXPERIENCE A professional appearance and attitude at times Able to work well both on your own and as part of a close-knit team Have excellent computer skills Excellent customer service skills Excellent time management Apply Now If you would like to speak to us about this Fantastic Job opportunity, please do get in touch with Top Jobs Group. Top Jobs Group acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Top Jobs Group Ltd is an Equal Opportunities Employer. By applying for this role your details will be submitted to Top Jobs Group Ltd. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Top Jobs Group would love to get back to every applicant but it isn't always possible. So, if you haven't heard from us within 2 weeks, please note that your application has not been successful on this occasion.
Job Title: Parts Advisor Location: Dover, Kent Salary: Up to £26,000 Basic + Overtime + Bonus Hours: Monday to Friday 09:00-17:30 and 1 in 4 Saturday morning 08.00 till 13:00 (Paid as Overtime at 1.5x) Ref: OC17301 We are currently looking for a Parts Advisor to join the team in Dover. My client is an established dealership that has sites all over the UK and are looking to grow their existing team. Parts Advisor Benefits: On-site parking. Company health cash plan. Pension Scheme. On-going training and career development. Parts Advisor role: Your main duties will be to look after parts department. It means to check the stock, to order the stock and maintain accurate records. You'll be working with technicians, service advisors, bus also you'll be providing excellent customer services face to face or over the phone. You will be helping the customer to pick the right parts that they need. You will be maintaining and tracking inventory. As a Parts Advisor you will be delivering sales targets and maintaining customer retention. Parts Advisor requirements: No experience needed as the role can be taught, however must have a customer service background. Passion for the industry. Excellent customer services skills and computer literacy. UK driving licence. INDAS Consultant-Ryan Scholes Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Apr 26, 2024
Full time
Job Title: Parts Advisor Location: Dover, Kent Salary: Up to £26,000 Basic + Overtime + Bonus Hours: Monday to Friday 09:00-17:30 and 1 in 4 Saturday morning 08.00 till 13:00 (Paid as Overtime at 1.5x) Ref: OC17301 We are currently looking for a Parts Advisor to join the team in Dover. My client is an established dealership that has sites all over the UK and are looking to grow their existing team. Parts Advisor Benefits: On-site parking. Company health cash plan. Pension Scheme. On-going training and career development. Parts Advisor role: Your main duties will be to look after parts department. It means to check the stock, to order the stock and maintain accurate records. You'll be working with technicians, service advisors, bus also you'll be providing excellent customer services face to face or over the phone. You will be helping the customer to pick the right parts that they need. You will be maintaining and tracking inventory. As a Parts Advisor you will be delivering sales targets and maintaining customer retention. Parts Advisor requirements: No experience needed as the role can be taught, however must have a customer service background. Passion for the industry. Excellent customer services skills and computer literacy. UK driving licence. INDAS Consultant-Ryan Scholes Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Parts Advisor Vacancy - Basingstoke Salary: £26,000 + BonusHours: Monday - Friday, 8am - 6pm, Saturday Mornings on a rota 1 in 4Ref: OC16882 We have a new vacancy for a Parts Advisor for my client's main dealership in the Basingstoke area. Excellent opportunity for a Parts Advisor to join a high performing team. This role suits a Parts Advisor looking for a long-term role. Fantastic benefits package that includes: Competitive starting salaryCompany pension schemeTraining provided Role: Receiving parts into stock. Booking parts to workshop jobs. Maintaining stock levels. Handling retail enquiries. Requirements: Minimum 1 year's Parts experience working for a Main Dealer. Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant - Jack Adams Octane Recruitment INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Apr 24, 2024
Full time
Parts Advisor Vacancy - Basingstoke Salary: £26,000 + BonusHours: Monday - Friday, 8am - 6pm, Saturday Mornings on a rota 1 in 4Ref: OC16882 We have a new vacancy for a Parts Advisor for my client's main dealership in the Basingstoke area. Excellent opportunity for a Parts Advisor to join a high performing team. This role suits a Parts Advisor looking for a long-term role. Fantastic benefits package that includes: Competitive starting salaryCompany pension schemeTraining provided Role: Receiving parts into stock. Booking parts to workshop jobs. Maintaining stock levels. Handling retail enquiries. Requirements: Minimum 1 year's Parts experience working for a Main Dealer. Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant - Jack Adams Octane Recruitment INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Job Title: Customer Contract Administrator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: To support the contract manager by completing administration tasks and processes. Ensure all business requirements and customer requests related to administrative activities are carried out in full as required. To assist where required with reports, and information for daily and weekly meetings. To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business. You will have: Minimum of 1 years' experience in a fast paced transport or logistics environment Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams Maintaining standards of H&S, hygiene and security in the work environment Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT Excellent written, numeracy and accurate data entry skills and strong attention to detail Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments. Reliable in your approach to work and adaptable to fit into different teams and environments Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines Own transport, full UK driving licence and ability to make your own way to work Performing the following tasks: Ensure effective and efficient customer service levels are maintained Communicate clearly maintaining a positive and professional attitude towards customers at all times Carry out general administration tasks and aid in the accuracy of paperwork Acknowledging and resolving customer complaints, promptly through various channels Maintaining records of customer's deliveries, discrepancies, comments and queries Maintaining standards of Health & Safety, hygiene and security in the work environment Encouraging team work by displaying the correct behaviours towards all members of the team If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered.
Apr 24, 2024
Full time
Job Title: Customer Contract Administrator Location : Wisbech Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: To support the contract manager by completing administration tasks and processes. Ensure all business requirements and customer requests related to administrative activities are carried out in full as required. To assist where required with reports, and information for daily and weekly meetings. To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business. You will have: Minimum of 1 years' experience in a fast paced transport or logistics environment Lead by example to motivate, inspire and encourage teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics teams Maintaining standards of H&S, hygiene and security in the work environment Strong PC based knowledge including Excel spreadsheet, Microsoft word, Power-point and transport IT Excellent written, numeracy and accurate data entry skills and strong attention to detail Good communication skills, responds to enquiries via telephone & email providing support for both internal and external contacts Tenacious individual with the ability to think on your feet, confident when making decisions and can challenge to resolve issues Punctual and reliable in approach to work, flexible and adaptable to fit into different teams and environments. Reliable in your approach to work and adaptable to fit into different teams and environments Highly organised, self-sufficient and able to work on own initiative, with ability to multi task, work in a fast paced environment to tight deadlines Own transport, full UK driving licence and ability to make your own way to work Performing the following tasks: Ensure effective and efficient customer service levels are maintained Communicate clearly maintaining a positive and professional attitude towards customers at all times Carry out general administration tasks and aid in the accuracy of paperwork Acknowledging and resolving customer complaints, promptly through various channels Maintaining records of customer's deliveries, discrepancies, comments and queries Maintaining standards of Health & Safety, hygiene and security in the work environment Encouraging team work by displaying the correct behaviours towards all members of the team If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant, Customer Aid, Customer Service Consultant, Customer Service Administrator, Customer Service Representative, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will all be considered.
Service Advisor - Braintree Salary: Up to £26,000 basic + bonus Hours: Working Hours Mon - Fri 8:00am -6:00pm, alternate saturday 8:30- 1:00pm Ref: OC16911 We have a new vacancy for an experienced Service Advisor for my client's main dealership in Braintree. My client are a main dealer in Braintree, that are part of a large dealer franchise that work with some fantastic brands. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge! This role suits a Service Advisor that's used to working in a main dealership background, it's fast paced and it's a large site. Excellent opportunities for progression, development, and high earning potential! Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers Minimum 1 year's customer service experience in the Automotive Industry. Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. All applicants for this Service Advisor role are treated with 100% confidentiality. Consultant: Maaria Munir INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Apr 24, 2024
Full time
Service Advisor - Braintree Salary: Up to £26,000 basic + bonus Hours: Working Hours Mon - Fri 8:00am -6:00pm, alternate saturday 8:30- 1:00pm Ref: OC16911 We have a new vacancy for an experienced Service Advisor for my client's main dealership in Braintree. My client are a main dealer in Braintree, that are part of a large dealer franchise that work with some fantastic brands. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge! This role suits a Service Advisor that's used to working in a main dealership background, it's fast paced and it's a large site. Excellent opportunities for progression, development, and high earning potential! Service Advisor Responsibilities: Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs. Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department. Upselling any existing products to new and existing customers Minimum 1 year's customer service experience in the Automotive Industry. Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. All applicants for this Service Advisor role are treated with 100% confidentiality. Consultant: Maaria Munir INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Job Title: Health and Safety Co-ordinator Location : March Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: This role supports the QSH Manager with the quality, safety and health side of Knowles Logistics across our Wisbech and March sites. To provide administration and co-ordination of the systems, documents, processes and be first point of contact for the department. To assist with quality and compliance within all areas of Quality, Safety & Health. Requirements: Willingness to train and gain formal H&S qualifications Confidence to train employees in H&S topics and assist with inductions and presentations Competent in Microsoft packages to include Word, Excel & Powerpoint Excellent verbal and written communication skills Highly organised with the ability to self-prioritise your workload. Having a pro-active and hands on approach with accuracy and attention to detail of the highest importance The ability to interact with all customers both internally and externally Must have full driving licence and own transport Role: Safety Management Systems Ensure that safe management systems are in place, including the following: Method statement / SSOW reviews Support with company preparation for audits Updates systems on QSH-related legislation as advised by QSH Manager Communication: Communicate company standards and requirements to others through inductions and safety related training Regular updates to ensure all employees are engaged in safe working practises and to adopt a safe culture within the business Accident Investigation & Management To investigate all non-driving related accidents Ensure all documentation is updated and reported to the relevant legislative and regulatory bodies Audits: To support with preparations for annual H&S audits and Quality Assurance including BRC, TASCC, SEDEX Conducting internal audits Risk Management: Ensure prompt processing and filing of all forms in relation to risk assessments including: general, manual handling, COSHH, working at heights, fire prevention, hazards & evacuation and electrical safety. Safe Operating Procedure Management Ensure prompt processing, review as necessary and support implementation of SOP's / SSOW within the business. Teamwork: Encouraging teamwork within the workplace by displaying the correct behaviours towards all colleagues and teams within Knowles Logisitcs Ltd Maintaining standards of health and safety, hygiene and security in the work environment, ensuring stock, chemicals and food are stored safely and securely and reporting any concerns to the relevant Manager We encourage Health & Safety to be everyone's responsibility If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; SHE Advisor, Health and Safety Coordinator, SHE Officer, Health and Safety Advisor, Health and Safety Officer, Health and Safety Manager, Health and Safety Consultant, Health and Safety Specialist, HSE Executive, HES Auditor, Health and Safety Risk Assessor will all be considered.
Apr 24, 2024
Full time
Job Title: Health and Safety Co-ordinator Location : March Salary: Competitive Job Type: Full-time, permanent Who Are Knowles: We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider. Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK. Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. Our focus today is epitomised by a drive to deliver the most efficient, high-quality logistics solutions to our customers, with long term benefits for both parties. We aim to carry out our operations sustainably and that's not just in minimising our environmental impacts, but by examining efficiencies across the business and fully embracing development opportunities. This ethos is demonstrated by our commitment to a continual investment program; today this includes producing our own renewable energy and running a fleet of some of the most efficient vehicles available in order to offset our environmental impact. The Role: This role supports the QSH Manager with the quality, safety and health side of Knowles Logistics across our Wisbech and March sites. To provide administration and co-ordination of the systems, documents, processes and be first point of contact for the department. To assist with quality and compliance within all areas of Quality, Safety & Health. Requirements: Willingness to train and gain formal H&S qualifications Confidence to train employees in H&S topics and assist with inductions and presentations Competent in Microsoft packages to include Word, Excel & Powerpoint Excellent verbal and written communication skills Highly organised with the ability to self-prioritise your workload. Having a pro-active and hands on approach with accuracy and attention to detail of the highest importance The ability to interact with all customers both internally and externally Must have full driving licence and own transport Role: Safety Management Systems Ensure that safe management systems are in place, including the following: Method statement / SSOW reviews Support with company preparation for audits Updates systems on QSH-related legislation as advised by QSH Manager Communication: Communicate company standards and requirements to others through inductions and safety related training Regular updates to ensure all employees are engaged in safe working practises and to adopt a safe culture within the business Accident Investigation & Management To investigate all non-driving related accidents Ensure all documentation is updated and reported to the relevant legislative and regulatory bodies Audits: To support with preparations for annual H&S audits and Quality Assurance including BRC, TASCC, SEDEX Conducting internal audits Risk Management: Ensure prompt processing and filing of all forms in relation to risk assessments including: general, manual handling, COSHH, working at heights, fire prevention, hazards & evacuation and electrical safety. Safe Operating Procedure Management Ensure prompt processing, review as necessary and support implementation of SOP's / SSOW within the business. Teamwork: Encouraging teamwork within the workplace by displaying the correct behaviours towards all colleagues and teams within Knowles Logisitcs Ltd Maintaining standards of health and safety, hygiene and security in the work environment, ensuring stock, chemicals and food are stored safely and securely and reporting any concerns to the relevant Manager We encourage Health & Safety to be everyone's responsibility If this is you please click Apply and attach your CV and we will be in touch. Candidates with experience or relevant job titles of; SHE Advisor, Health and Safety Coordinator, SHE Officer, Health and Safety Advisor, Health and Safety Officer, Health and Safety Manager, Health and Safety Consultant, Health and Safety Specialist, HSE Executive, HES Auditor, Health and Safety Risk Assessor will all be considered.
Parts Advisor Reference: OC17304 Our clients are looking for a parts advisor in Grimsby.Hours: Mon-Fri 08:00 till 17:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.
Apr 24, 2024
Full time
Parts Advisor Reference: OC17304 Our clients are looking for a parts advisor in Grimsby.Hours: Mon-Fri 08:00 till 17:00pm then 1 in 3 Saturday mornings 08:00am- 12:00pmSalary: DOE Our clients are one of the UK's are an award winning prestigious motor transport company, who was established several decades ago going from strength to strength since 1910. Our clients are now looking someone who can become part of their team as a Parts Advisor at their depot in Hull. Parts Advisor Role: Be first point of contact for customers dealing with telephone or email enquiries. Contact customers regarding product or service promotions. Complete reports when required. Track and check parts orders to ensure correct level of stock to complete work load. Deliver a high level of customer service. Requirements Ideally you will have experience as a Parts Advisor within a dealership, independent or Bodyshop however we will consider someone with a similar background willing to take all the relevant training. Having a UK driving licence would be a big advantage but not essential. Good customer service skills and general computer skills. Company benefits: Company health cash plan Cycle to work Scheme Employee Assistance Programme (EAP) - access 24/7 to support with health and well-being Training Company pension Consultant - Bobbie Crates - Octane Recruitment INDOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. All applicants for this Service Advisor role are treated with 100% confidentiality.