Fantastic HR Administrator Role - Maternity Leave Cover Job Description: We are seeking a skilled HR Administrator to join our team. The HR Administrator will play a key role in supporting our human resources department with various administrative tasks and ensuring the smooth functioning of HR operations. This position offers an excellent opportunity for someone with strong organisational skills and a passion for human resources to contribute to the success of our organisation. Key Responsibilities: Assist with the recruitment process, including posting job openings, screening resumes, and scheduling interviews. Maintain employee records and ensure all documentation is accurate and up-to-date. Process employee on boarding and off boarding paperwork. Coordinate employee training sessions and other HR events. Respond to employee inquiries and provide assistance with HR-related issues. Assist with payroll processing and benefits administration. Support HR projects and initiatives as needed. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Prior experience in HR administration or a similar role preferred. Strong attention to detail and organisational skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint). Ability to maintain confidentiality and handle sensitive information with discretion. Knowledge of HR laws and regulations is a plus. Benefits: Competitive salary Comprehensive benefits package Opportunities for professional development and growth Positive and inclusive work culture Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Contractor
Fantastic HR Administrator Role - Maternity Leave Cover Job Description: We are seeking a skilled HR Administrator to join our team. The HR Administrator will play a key role in supporting our human resources department with various administrative tasks and ensuring the smooth functioning of HR operations. This position offers an excellent opportunity for someone with strong organisational skills and a passion for human resources to contribute to the success of our organisation. Key Responsibilities: Assist with the recruitment process, including posting job openings, screening resumes, and scheduling interviews. Maintain employee records and ensure all documentation is accurate and up-to-date. Process employee on boarding and off boarding paperwork. Coordinate employee training sessions and other HR events. Respond to employee inquiries and provide assistance with HR-related issues. Assist with payroll processing and benefits administration. Support HR projects and initiatives as needed. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Prior experience in HR administration or a similar role preferred. Strong attention to detail and organisational skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint). Ability to maintain confidentiality and handle sensitive information with discretion. Knowledge of HR laws and regulations is a plus. Benefits: Competitive salary Comprehensive benefits package Opportunities for professional development and growth Positive and inclusive work culture Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Administrator, Salary: up to £25k working on a 12-month fixed term contract covering maternity, Based: Setchey, King s Lynn. Working 37.5hrs Monday to Friday. Immediate start available We have an opportunity for an Administrator to join a dynamic and market leading business in the construction hire sector in their procurement team. We are keen to hear from candidates with Administrator experience from within a fast-paced environment and proficient in Microsoft Office, particularly Excel. Any experience in a Procurement Administrator / Purchasing Administrator / Accounts Administrator role would be advantageous but is by no means essential. The role: Assist in Procurement Operations: Support the procurement team with market research to identify potential suppliers and products. Prepare and process purchase orders accurately and in a timely manner. Supplier Management: Build and maintain strong relationships with suppliers. Analyse and Evaluate supplier performance. Support with negotiate terms and conditions with suppliers to achieve best value for the company. Inventory Management: Monitor and maintain optimal stock levels to meet business requirements. Coordinate with the warehouse team to ensure accurate and timely receipt of goods. Conduct periodic stock reconciliations and report discrepancies. Cost Analysis and Reporting: Analyse pricing and cost data to identify opportunities for cost savings. Generate and maintain reports on procurement activities, cost trends, and supplier performance. Compliance and Documentation: Ensure compliance with company procurement policies and procedures. Maintain accurate and organized records of purchasing transactions. Experience and Personal Characteristics: Experience in a fast-paced Administrator role with proficiency in Microsoft Office, particularly Excel, and other administrative systems. Any experience in a Procurement Administrator / Purchasing Administrator / Accounts Administrator role would be advantageous but is by no means essential. Excellent organisational and problem-solving skills with high attention to detail. If this sounds like the opportunity that you have been looking for then please apply attaching your CV. Equal opportunities and diversity: Our client respect and value differences and are passionate about their people, their customers and the planet. They nurture an environment where all differences are valued, practices are equitable and everyone experiences a sense of belonging. They are committed to building a culture that brings together the very best of their people and their unique skills, experiences, abilities and where they can flourish. In joining the team, you will be able to apply and develop your skills and knowledge as part of a collaborative team that is helping to innovate and play a part in building a better future and creating value for their customers, their people, society and the planet. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
May 02, 2024
Contractor
Administrator, Salary: up to £25k working on a 12-month fixed term contract covering maternity, Based: Setchey, King s Lynn. Working 37.5hrs Monday to Friday. Immediate start available We have an opportunity for an Administrator to join a dynamic and market leading business in the construction hire sector in their procurement team. We are keen to hear from candidates with Administrator experience from within a fast-paced environment and proficient in Microsoft Office, particularly Excel. Any experience in a Procurement Administrator / Purchasing Administrator / Accounts Administrator role would be advantageous but is by no means essential. The role: Assist in Procurement Operations: Support the procurement team with market research to identify potential suppliers and products. Prepare and process purchase orders accurately and in a timely manner. Supplier Management: Build and maintain strong relationships with suppliers. Analyse and Evaluate supplier performance. Support with negotiate terms and conditions with suppliers to achieve best value for the company. Inventory Management: Monitor and maintain optimal stock levels to meet business requirements. Coordinate with the warehouse team to ensure accurate and timely receipt of goods. Conduct periodic stock reconciliations and report discrepancies. Cost Analysis and Reporting: Analyse pricing and cost data to identify opportunities for cost savings. Generate and maintain reports on procurement activities, cost trends, and supplier performance. Compliance and Documentation: Ensure compliance with company procurement policies and procedures. Maintain accurate and organized records of purchasing transactions. Experience and Personal Characteristics: Experience in a fast-paced Administrator role with proficiency in Microsoft Office, particularly Excel, and other administrative systems. Any experience in a Procurement Administrator / Purchasing Administrator / Accounts Administrator role would be advantageous but is by no means essential. Excellent organisational and problem-solving skills with high attention to detail. If this sounds like the opportunity that you have been looking for then please apply attaching your CV. Equal opportunities and diversity: Our client respect and value differences and are passionate about their people, their customers and the planet. They nurture an environment where all differences are valued, practices are equitable and everyone experiences a sense of belonging. They are committed to building a culture that brings together the very best of their people and their unique skills, experiences, abilities and where they can flourish. In joining the team, you will be able to apply and develop your skills and knowledge as part of a collaborative team that is helping to innovate and play a part in building a better future and creating value for their customers, their people, society and the planet. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
G2 Recruitment Group Limited
Nottingham, Nottinghamshire
One of my local authority clients are currently on the search for a fully remote Licensing Administrator. Areas covered: Licensing Act 2003 (focusing on licensed premises and taxi licensing) Day-to-day duties : General administration relating to the issuing of licenses alongside other licensing or admin related functions. Software being used: Lalpac Additional Information: Contract: 3 Months Start Date: 6/5/24 Hours: 22 or 37 p/w g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
May 02, 2024
Contractor
One of my local authority clients are currently on the search for a fully remote Licensing Administrator. Areas covered: Licensing Act 2003 (focusing on licensed premises and taxi licensing) Day-to-day duties : General administration relating to the issuing of licenses alongside other licensing or admin related functions. Software being used: Lalpac Additional Information: Contract: 3 Months Start Date: 6/5/24 Hours: 22 or 37 p/w g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Are you proactive and efficient and take pride in driving best practice? If so, join Rhodes Wood Hospital as a Compliance Lead, working continuously improving the Compliance of Rhodes Wood Hospital in line with CQC Regulations, NHSE Expectations and other external regulatory bodies. What you will be doing As a Compliance Lead, you will coordinate reports for submission to various external and internal bodies, this will see you have oversight on monthly Quality Account Narratives and audit timetables and leads. Working 37.5 hours a week, you will be providing administrative support across a range of areas including development and review of task and actions required by the hospital and external bodies, having oversight of the Site Improvement plan including adding and tracking actions, proactively liaising with staff to ensure that tasks and actions are completed. You will also work collaboratively with the Regional Quality Improvement Leads ensuring that audits are carried out as required. You will be overseeing the work of the hospital Medical Secretaries and Mental Health Act Administrators. There are also career development opportunities, with a huge range of courses that will help you grow and succeed. If you have the aspiration, capability and dedication, we can give you the support and opportunities to help you achieve your career goals. As a Compliance Lead you will be: Reviewing contractual requirements and where necessary populate information required for KPI and CQUIN reporting utilising the Contracts Team to fully achieve the contractual requirements. Working autonomously to follow up actions, complete projects, ensuring compliance with all statutory requests and regulatory bodies. Overseeing the quality dashboards for the hospital, ensuring that the dashboards are up to date and assessments are reviewed and updated as appropriate. To be successful in this role, you will need: Administrative and secretarial skills The ability to work with complex databases and electronic patient records. 4 GCSE at Grade C or above (including English and Mathematics) or equivalent. An understanding of medical terminology Knowledge of Quality Audits relevant to Independent Healthcare Previous line management experience is desirable. Where you will be working: Location: Rhodes Wood Hospital. Shepherds Way, Hatfield AL9 6NN You will be working at Rhodes Wood Hospital, a specialist Inpatient Eating Disorder service for children and young people aged 8-18 years. Situated in Hatfield, Hertfordshire. All children and young people have their own en-suite bedrooms. The services emphasise not only the mental wellbeing of young people but also their educational, emotional and physical needs. What you will get: Up to £35,000 The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure
May 02, 2024
Full time
Are you proactive and efficient and take pride in driving best practice? If so, join Rhodes Wood Hospital as a Compliance Lead, working continuously improving the Compliance of Rhodes Wood Hospital in line with CQC Regulations, NHSE Expectations and other external regulatory bodies. What you will be doing As a Compliance Lead, you will coordinate reports for submission to various external and internal bodies, this will see you have oversight on monthly Quality Account Narratives and audit timetables and leads. Working 37.5 hours a week, you will be providing administrative support across a range of areas including development and review of task and actions required by the hospital and external bodies, having oversight of the Site Improvement plan including adding and tracking actions, proactively liaising with staff to ensure that tasks and actions are completed. You will also work collaboratively with the Regional Quality Improvement Leads ensuring that audits are carried out as required. You will be overseeing the work of the hospital Medical Secretaries and Mental Health Act Administrators. There are also career development opportunities, with a huge range of courses that will help you grow and succeed. If you have the aspiration, capability and dedication, we can give you the support and opportunities to help you achieve your career goals. As a Compliance Lead you will be: Reviewing contractual requirements and where necessary populate information required for KPI and CQUIN reporting utilising the Contracts Team to fully achieve the contractual requirements. Working autonomously to follow up actions, complete projects, ensuring compliance with all statutory requests and regulatory bodies. Overseeing the quality dashboards for the hospital, ensuring that the dashboards are up to date and assessments are reviewed and updated as appropriate. To be successful in this role, you will need: Administrative and secretarial skills The ability to work with complex databases and electronic patient records. 4 GCSE at Grade C or above (including English and Mathematics) or equivalent. An understanding of medical terminology Knowledge of Quality Audits relevant to Independent Healthcare Previous line management experience is desirable. Where you will be working: Location: Rhodes Wood Hospital. Shepherds Way, Hatfield AL9 6NN You will be working at Rhodes Wood Hospital, a specialist Inpatient Eating Disorder service for children and young people aged 8-18 years. Situated in Hatfield, Hertfordshire. All children and young people have their own en-suite bedrooms. The services emphasise not only the mental wellbeing of young people but also their educational, emotional and physical needs. What you will get: Up to £35,000 The equivalent of 33 days annual leave (inc Bank Holidays) - plus your birthday off! Free meals and parking Wellbeing support and activities to help you maintain a great work-life balance. Career development and training to help you achieve your career goals. Pension contribution to secure your future. Life Assurance for added peace of mind. Enhanced Maternity Package so you can truly enjoy this special time. There is also a range of other benefits including retail discounts and special offers, and much more. About your next employer You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure
Overview We are recruiting for a Temporary Purchase Order Processor to join our POP team here in Chawston.We are a progressive and inclusive employer with an ambitious and achievable growth strategy, there are fantastic opportunities for you to develop and enhance your career at Stonbury. Our Core Values of Passion, Respect, Integrity, Quality and Innovation act as our guiding principles and enable us to realise our potential together. £25k to £35k depending on experience Maternity cover for 12 months contract Hybrid working What you'll be doing Reporting to the POP Team Leader, the Purchase Order Processor will be responsible for organising the supply and movement of materials, as well as accurate and timely administration for all supply, plant and fleet activities. You will be an experienced and professional purchasing administrator.Responsibilities: You will be the first point of contact for the delivery teams and suppliers Procure and place purchase orders as requested from the Delivery team using the EQUE2 system and using suppliers from the approved list and in line with the supply chain strategy Expedite, chase and follow up to ensure timely and correct deliveries and collections (including hire) along with any required paperwork and system entries, also resolve any issues and discrepancies, working with the delivery teams as required Administrative and system tasks relating to deliveries, collections & hire, including delivery paperwork, insurance and certification Resolve purchase invoice queries on a timely basis to assist with monthly management accounts preparation Assist the POP team leader in enerating and distributing ad-hoc and routine reports that contain meaningful insights and commentary, including Hire and off-hire plant, equipment & vehicles as requested by the Delivery teams, using approved suppliers and taking care of all related system activities including EQUE2 Who we're looking for Essential: Experience of working in a busy office environment A good communicator, able to deal confidently with a variety of people face-to- face, in writing and on the telephone Demonstrable ability to provide excellent customer service, both internally and externally A proven professional and proactive approach to work that is swift yet rigorous and mindful of the need for accuracy Ability to work alone using own initiative to solve problems and complete daily tasks while also contributing to a team, providing support to colleagues when necessary A positive attitude with a commitment to going above and beyond when necessary Ability to work flexibly in line with business requirements Proven planning and organisation skills with ability the to prioritise workloads Strong IT skills especially MS Word and Excel Desirable: Experience specifically gained within the construction industry Experience in using Sage Construct What we're offering In return for your hard work and dedication, the Purchase Order Processor will receive: Health care cash scheme and income protection Death in service benefit Eyewear scheme Hundreds of discounts using Salary Extras Training and advancement opportunities 6% company pension contribution 24 days' holiday + option to buy 5 additional days At Stonbury, everything we do is contributing to a more sustainable world with planet, people and prosperity working in harmony to achieve it. Help us to create a healthier and more sustainable world. Join us on the journey and make a positive difference. All offers of employment will be subject to pre-employment screening.
May 02, 2024
Full time
Overview We are recruiting for a Temporary Purchase Order Processor to join our POP team here in Chawston.We are a progressive and inclusive employer with an ambitious and achievable growth strategy, there are fantastic opportunities for you to develop and enhance your career at Stonbury. Our Core Values of Passion, Respect, Integrity, Quality and Innovation act as our guiding principles and enable us to realise our potential together. £25k to £35k depending on experience Maternity cover for 12 months contract Hybrid working What you'll be doing Reporting to the POP Team Leader, the Purchase Order Processor will be responsible for organising the supply and movement of materials, as well as accurate and timely administration for all supply, plant and fleet activities. You will be an experienced and professional purchasing administrator.Responsibilities: You will be the first point of contact for the delivery teams and suppliers Procure and place purchase orders as requested from the Delivery team using the EQUE2 system and using suppliers from the approved list and in line with the supply chain strategy Expedite, chase and follow up to ensure timely and correct deliveries and collections (including hire) along with any required paperwork and system entries, also resolve any issues and discrepancies, working with the delivery teams as required Administrative and system tasks relating to deliveries, collections & hire, including delivery paperwork, insurance and certification Resolve purchase invoice queries on a timely basis to assist with monthly management accounts preparation Assist the POP team leader in enerating and distributing ad-hoc and routine reports that contain meaningful insights and commentary, including Hire and off-hire plant, equipment & vehicles as requested by the Delivery teams, using approved suppliers and taking care of all related system activities including EQUE2 Who we're looking for Essential: Experience of working in a busy office environment A good communicator, able to deal confidently with a variety of people face-to- face, in writing and on the telephone Demonstrable ability to provide excellent customer service, both internally and externally A proven professional and proactive approach to work that is swift yet rigorous and mindful of the need for accuracy Ability to work alone using own initiative to solve problems and complete daily tasks while also contributing to a team, providing support to colleagues when necessary A positive attitude with a commitment to going above and beyond when necessary Ability to work flexibly in line with business requirements Proven planning and organisation skills with ability the to prioritise workloads Strong IT skills especially MS Word and Excel Desirable: Experience specifically gained within the construction industry Experience in using Sage Construct What we're offering In return for your hard work and dedication, the Purchase Order Processor will receive: Health care cash scheme and income protection Death in service benefit Eyewear scheme Hundreds of discounts using Salary Extras Training and advancement opportunities 6% company pension contribution 24 days' holiday + option to buy 5 additional days At Stonbury, everything we do is contributing to a more sustainable world with planet, people and prosperity working in harmony to achieve it. Help us to create a healthier and more sustainable world. Join us on the journey and make a positive difference. All offers of employment will be subject to pre-employment screening.
Northumberland Church of England Academy Trust
Ashington, Northumberland
Job Title: Purchase Ledger Location: Ashington, England Salary: Band 4 £24,294 - £25,979 Job type: 12 months FTC, Full Time (37.5 hrs per week) About Us: Northumberland Church of England Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The Trust will provide an environment in which the personal attributes, strengths and academic excellence of staff will enable the creation of opportunities for all to develop their potential to the full; creating confident, independent, versatile and successful adults, equipped with the skills and values to meet the challenges of a changing society and to provide the best possible educational foundation for life. It is essential that the post holder actively supports the vision and ethos of the Northumberland Church of England Academy. The Role: An opportunity has arisen within the Trust for a Purchase Ledger to join the busy finance department within NCEAT and support with the undertaking of all financial processes such as cash handling, maintenance of financial records and supporting with the creation and administration of the facilities budget. Main Responsibilities: Provide financial reports as required, using the finance system and/or spread sheets as necessary, e.g. KPIs, income spread sheets, age creditors reports, petty cash, reconciliation reports, suggested bank payment reports, spend analysis reports Contribute to the development and maintenance of financial record/information systems Work with budget holders in the selection and management of resources, to ensure best value Request and reconcile monthly statements of accounts from suppliers to ensure all invoices are accounted for Ensure POs and invoices are coded and posted to the correct nominal Benefits: Local Government Pension Scheme The Nest - Our nursery/childcare provision specifically for NCEAT staff Free Parking Enhanced maternity leave Cycle to Work Scheme Employee Assistance Programme - free 24/7 health and wellbeing support for all members of staff within the Trust 26 days annual leave, plus bank holidays (full time staff) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Accounts Administrator, Accounts Clerk, Finance Clerk, Finance Administrator, Finance Assistant, Finance Admin, Accounts Admin, Purchase Ledger Clerk, Accounts Clerk, Accounts Payable Assistant, Purchase Ledger Administrator and Purchase Ledger Assistant: may also be considered for this role. JBRP1_UKTJ
May 02, 2024
Full time
Job Title: Purchase Ledger Location: Ashington, England Salary: Band 4 £24,294 - £25,979 Job type: 12 months FTC, Full Time (37.5 hrs per week) About Us: Northumberland Church of England Academy Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The Trust will provide an environment in which the personal attributes, strengths and academic excellence of staff will enable the creation of opportunities for all to develop their potential to the full; creating confident, independent, versatile and successful adults, equipped with the skills and values to meet the challenges of a changing society and to provide the best possible educational foundation for life. It is essential that the post holder actively supports the vision and ethos of the Northumberland Church of England Academy. The Role: An opportunity has arisen within the Trust for a Purchase Ledger to join the busy finance department within NCEAT and support with the undertaking of all financial processes such as cash handling, maintenance of financial records and supporting with the creation and administration of the facilities budget. Main Responsibilities: Provide financial reports as required, using the finance system and/or spread sheets as necessary, e.g. KPIs, income spread sheets, age creditors reports, petty cash, reconciliation reports, suggested bank payment reports, spend analysis reports Contribute to the development and maintenance of financial record/information systems Work with budget holders in the selection and management of resources, to ensure best value Request and reconcile monthly statements of accounts from suppliers to ensure all invoices are accounted for Ensure POs and invoices are coded and posted to the correct nominal Benefits: Local Government Pension Scheme The Nest - Our nursery/childcare provision specifically for NCEAT staff Free Parking Enhanced maternity leave Cycle to Work Scheme Employee Assistance Programme - free 24/7 health and wellbeing support for all members of staff within the Trust 26 days annual leave, plus bank holidays (full time staff) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Accounts Administrator, Accounts Clerk, Finance Clerk, Finance Administrator, Finance Assistant, Finance Admin, Accounts Admin, Purchase Ledger Clerk, Accounts Clerk, Accounts Payable Assistant, Purchase Ledger Administrator and Purchase Ledger Assistant: may also be considered for this role. JBRP1_UKTJ
Chichester College have an exciting opportunity for you to join us as a Student Records Administrator at our Brinsbury campus . You will join us on a part time, fixed term maternity cover role up to maximum of 1 year and in return, we will offer a competitive salary of Pro rata of £23,151 (i.e. £18,771.08) per annum. The Student Records Administrator role: This is an administrative role with a difference! Working at Brinsbury College means working in a unique location, surrounded by 570 acres of stunning countryside with our very own farm, woodlands, orchard and more! You don t often get that in your standard administrative role! As our Student Records Administrator, you will play a vital role in the student journey at college , by enrolling students onto their interesting and varied courses throughout the year and providing them with related advice and guidance in-person, over the phone and online. You will also process and input a wide variety of data including enrolment fees, student achievements, student attendance and timetables, all of which is key to the running of the college and the students further education experience. Key Responsibilities of our Student Records Administrator: Processing student registration forms and entering data into the Management Information System (MIS). The enrolment of students throughout the year, checking enrolment forms to ensure they have been completed correctly, receiving and receipting enrolment fees, entering data into the system and making amendments to it. Processing data related to student achievements and attendance. Processing and maintaining timetables and registers into the MIS and working with staff on timetables and advising on any issues that arise. Researching and solving queries following the issue of invoices to students and sponsors, generating the necessary correspondence and following matters to a conclusion. Assisting with the maintenance of records held on the MIS including processing student withdrawals and transfers, processing any fee adjustments within the rules and regulations applying to these and undertaking benefit checks. Producing data and reports from the MIS system. Our ideal Student Records Administrator should have the below skills and experience: GCSE grade C or above (or equivalent), including Maths and English Working knowledge of Microsoft Office, specifically Excel Experience working with Management Information Systems (MIS) Proven IT and keyboard skills, including use of email Flexible and proactive approach Closing date for applications: 13th May 2024 The Chichester College Group has seven colleges, Anglia Examinations, First Steps Childcare Group, Chichester English School and 2,600 staff spread across West Sussex and Brighton & Hove. This makes us the largest college group in Sussex, providing high quality learning opportunities for over 25,000 students every year. We offer generous pension schemes, hybrid working opportunities, college closure days over the Christmas period (which is not deducted from annual leave entitlement) plus the option to purchase up to 10 days additional leave, and discounts at onsite facilities such as gym membership and nursery fees at certain campuses If you would like to learn more about our Student Records Administrator role, then please click apply today! All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks.
May 02, 2024
Full time
Chichester College have an exciting opportunity for you to join us as a Student Records Administrator at our Brinsbury campus . You will join us on a part time, fixed term maternity cover role up to maximum of 1 year and in return, we will offer a competitive salary of Pro rata of £23,151 (i.e. £18,771.08) per annum. The Student Records Administrator role: This is an administrative role with a difference! Working at Brinsbury College means working in a unique location, surrounded by 570 acres of stunning countryside with our very own farm, woodlands, orchard and more! You don t often get that in your standard administrative role! As our Student Records Administrator, you will play a vital role in the student journey at college , by enrolling students onto their interesting and varied courses throughout the year and providing them with related advice and guidance in-person, over the phone and online. You will also process and input a wide variety of data including enrolment fees, student achievements, student attendance and timetables, all of which is key to the running of the college and the students further education experience. Key Responsibilities of our Student Records Administrator: Processing student registration forms and entering data into the Management Information System (MIS). The enrolment of students throughout the year, checking enrolment forms to ensure they have been completed correctly, receiving and receipting enrolment fees, entering data into the system and making amendments to it. Processing data related to student achievements and attendance. Processing and maintaining timetables and registers into the MIS and working with staff on timetables and advising on any issues that arise. Researching and solving queries following the issue of invoices to students and sponsors, generating the necessary correspondence and following matters to a conclusion. Assisting with the maintenance of records held on the MIS including processing student withdrawals and transfers, processing any fee adjustments within the rules and regulations applying to these and undertaking benefit checks. Producing data and reports from the MIS system. Our ideal Student Records Administrator should have the below skills and experience: GCSE grade C or above (or equivalent), including Maths and English Working knowledge of Microsoft Office, specifically Excel Experience working with Management Information Systems (MIS) Proven IT and keyboard skills, including use of email Flexible and proactive approach Closing date for applications: 13th May 2024 The Chichester College Group has seven colleges, Anglia Examinations, First Steps Childcare Group, Chichester English School and 2,600 staff spread across West Sussex and Brighton & Hove. This makes us the largest college group in Sussex, providing high quality learning opportunities for over 25,000 students every year. We offer generous pension schemes, hybrid working opportunities, college closure days over the Christmas period (which is not deducted from annual leave entitlement) plus the option to purchase up to 10 days additional leave, and discounts at onsite facilities such as gym membership and nursery fees at certain campuses If you would like to learn more about our Student Records Administrator role, then please click apply today! All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks.
Are you an individual who is keen for a unique opportunity to join a global company? Do you have relative international tax compliance experience? Our client, a growing and supportive business are looking for a seasoned VAT Recovery Administrator to join their bright and ambitious team. The successful candidate will be responsible for ensuring data is obtained from the client with returned files being timely, as well as taking an organised approach to their daily tasks. This will be a 7-month maternity contract, as such you must be able to commit to the full contract duration. Additionally, this role has the opportunity of extending or becoming permanent. Responsibilities as a VAT Recovery Administrator Collaborate with our client base to oversee their global VAT/GST compliance: Collaborate with the VAT team to review and validate client data, ensuring accuracy and adherence to regulations. Ensure timely acquisition of client data and submission of returns. Cultivate strong relationships with clients and external stakeholders. Support in VAT/GST registrations and de-registrations. Aid during VAT/GST audits conducted by tax authorities. Experience / Skills Strong experience in International Tax Compliance Good Administration skills Job Title: VAT Recovery Administrator Location: Brighton Salary: 25,000 - 40,000 per annum Full time 7 month contract For more information about this VAT Recovery Administrator role, please contact Jamie Watson at Clearline Recruitment.
May 02, 2024
Contractor
Are you an individual who is keen for a unique opportunity to join a global company? Do you have relative international tax compliance experience? Our client, a growing and supportive business are looking for a seasoned VAT Recovery Administrator to join their bright and ambitious team. The successful candidate will be responsible for ensuring data is obtained from the client with returned files being timely, as well as taking an organised approach to their daily tasks. This will be a 7-month maternity contract, as such you must be able to commit to the full contract duration. Additionally, this role has the opportunity of extending or becoming permanent. Responsibilities as a VAT Recovery Administrator Collaborate with our client base to oversee their global VAT/GST compliance: Collaborate with the VAT team to review and validate client data, ensuring accuracy and adherence to regulations. Ensure timely acquisition of client data and submission of returns. Cultivate strong relationships with clients and external stakeholders. Support in VAT/GST registrations and de-registrations. Aid during VAT/GST audits conducted by tax authorities. Experience / Skills Strong experience in International Tax Compliance Good Administration skills Job Title: VAT Recovery Administrator Location: Brighton Salary: 25,000 - 40,000 per annum Full time 7 month contract For more information about this VAT Recovery Administrator role, please contact Jamie Watson at Clearline Recruitment.
Nottingham Community Housing Association
Nottingham, Nottinghamshire
Compliance Coordinator / Administrator Nottingham £26,499 - £30,339 per annum NCHA is a renowned housing association committed to excellence and values-driven practices. Our Property Services department plays a crucial role in coordinating design, installation, maintenance, servicing, and repair work for our housing stock. Currently based in Bulwell, (but moving to Clifton at the end of 2024) we have a fixed term role covering maternity leave available in our Compliance team. Key Responsibilities: As a Compliance Coordinator, you will play a crucial role in helping NCHA be compliant with the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical), as well as the effective and efficient planning and scheduling of housing maintenance work for our trade teams and inspectors in our compliance team. Your responsibilities include, but are not limited to: Diagnosing problems and estimating work hours required for maintenance tasks Producing detailed work schedules to optimise team efficiency Raising works orders using our in-house systems Providing clear work instructions to trade teams and inspectors Purchasing materials when required to facilitate seamless work execution Ensuring all tasks are completed within relevant Service Level Agreements (SLAs) Put in your application if you can demonstrate: Good understanding of compliance, specifically the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical) Experience working within a planning or administrative role The ability to prioritise a complex and varied workload An understanding of the needs of people from diverse backgrounds and how this relates to excellent customer service The ability to stay calm under pressure and meet deadlines Work Schedule: Monday to Thursday (8 am to 5 pm) and Friday (8 am to 4 pm) There is an expectation that for the first three months of the role you will be office based. After this time there is a requirement to work 3 days in the office and 2 days at home. From September 2024, the offices will be based in Clifton. NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women. Successful candidates may undergo assessments prior to interview. NCHA does not currently offer visa sponsorship. This role is offered on a fixed term basis for 12 months to cover maternity leave. Colleagues wishing to apply for a secondment must get approval from their line manager in advance of their application to ensure that they can be released from their role. We look forward to welcoming you to the NCHA family!
May 02, 2024
Full time
Compliance Coordinator / Administrator Nottingham £26,499 - £30,339 per annum NCHA is a renowned housing association committed to excellence and values-driven practices. Our Property Services department plays a crucial role in coordinating design, installation, maintenance, servicing, and repair work for our housing stock. Currently based in Bulwell, (but moving to Clifton at the end of 2024) we have a fixed term role covering maternity leave available in our Compliance team. Key Responsibilities: As a Compliance Coordinator, you will play a crucial role in helping NCHA be compliant with the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical), as well as the effective and efficient planning and scheduling of housing maintenance work for our trade teams and inspectors in our compliance team. Your responsibilities include, but are not limited to: Diagnosing problems and estimating work hours required for maintenance tasks Producing detailed work schedules to optimise team efficiency Raising works orders using our in-house systems Providing clear work instructions to trade teams and inspectors Purchasing materials when required to facilitate seamless work execution Ensuring all tasks are completed within relevant Service Level Agreements (SLAs) Put in your application if you can demonstrate: Good understanding of compliance, specifically the Big 6 (Asbestos, Gas, Lifts, Fire, Legionella and Electrical) Experience working within a planning or administrative role The ability to prioritise a complex and varied workload An understanding of the needs of people from diverse backgrounds and how this relates to excellent customer service The ability to stay calm under pressure and meet deadlines Work Schedule: Monday to Thursday (8 am to 5 pm) and Friday (8 am to 4 pm) There is an expectation that for the first three months of the role you will be office based. After this time there is a requirement to work 3 days in the office and 2 days at home. From September 2024, the offices will be based in Clifton. NCHA is an equal opportunity employer, actively encouraging applications from under-represented groups, including ethnic minority communities, LGBTQ+ communities, and women. Successful candidates may undergo assessments prior to interview. NCHA does not currently offer visa sponsorship. This role is offered on a fixed term basis for 12 months to cover maternity leave. Colleagues wishing to apply for a secondment must get approval from their line manager in advance of their application to ensure that they can be released from their role. We look forward to welcoming you to the NCHA family!
? We're Hiring! ? Are you a passionate and detail-oriented individual looking for a fantastic opportunity to showcase your administrative skills? Look no further! Our client is seeking a talented Administrator to join their dynamic team on a fixed-term contract basis. Start date: May 2024 ? Contract length: 12 months - Maternity Cover Location: Based in the heart of Newcastle City Centre - no onsite parking available but is extremely accessible via Public Transport Number of Positions: 1 ? Working Pattern: Part-time hours - 22.5 hours per week Hourly rate: £11.50ph As an Administrator, you will play a significant role in ensuring the smooth running of our client's organisation. Your main responsibilities will include: Answering email and telephone queries promptly and professionally. ? Assisting with website and social media management to enhance our online presence. Assisting in the creation of a quarterly newsletter to keep our stakeholders updated. Performing general office duties to maintain a well-organised workspace. ? What's in it for you? ? In addition to joining a supportive and friendly team, our client offers a range of attractive perks, including: ? Pension scheme to secure your financial future. Employee health and wellbeing scheme to keep you fit and healthy. ? 27 days of annual leave for a perfect work-life balance (pro-rata for part-time). To be successful in this role, you should have: ? Strong organisational and multitasking skills. ? Excellent written and verbal communication abilities. ? Proficiency in using Microsoft Office Suite. ? Attention to detail and accuracy in completing tasks. ? A proactive and enthusiastic approach to work. If you're eager to kick-start your career as an Administrator in a vibrant and supportive environment, then this is the opportunity for you! Don't miss out, apply now! To apply, simply submit your CV and a cover letter highlighting your relevant experience and why you would be the perfect fit for this role. Please note that only shortlisted candidates will be contacted. ? Our client is an equal opportunity employer and values diversity. ? ? Join their team and make a positive impact today! ? Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
? We're Hiring! ? Are you a passionate and detail-oriented individual looking for a fantastic opportunity to showcase your administrative skills? Look no further! Our client is seeking a talented Administrator to join their dynamic team on a fixed-term contract basis. Start date: May 2024 ? Contract length: 12 months - Maternity Cover Location: Based in the heart of Newcastle City Centre - no onsite parking available but is extremely accessible via Public Transport Number of Positions: 1 ? Working Pattern: Part-time hours - 22.5 hours per week Hourly rate: £11.50ph As an Administrator, you will play a significant role in ensuring the smooth running of our client's organisation. Your main responsibilities will include: Answering email and telephone queries promptly and professionally. ? Assisting with website and social media management to enhance our online presence. Assisting in the creation of a quarterly newsletter to keep our stakeholders updated. Performing general office duties to maintain a well-organised workspace. ? What's in it for you? ? In addition to joining a supportive and friendly team, our client offers a range of attractive perks, including: ? Pension scheme to secure your financial future. Employee health and wellbeing scheme to keep you fit and healthy. ? 27 days of annual leave for a perfect work-life balance (pro-rata for part-time). To be successful in this role, you should have: ? Strong organisational and multitasking skills. ? Excellent written and verbal communication abilities. ? Proficiency in using Microsoft Office Suite. ? Attention to detail and accuracy in completing tasks. ? A proactive and enthusiastic approach to work. If you're eager to kick-start your career as an Administrator in a vibrant and supportive environment, then this is the opportunity for you! Don't miss out, apply now! To apply, simply submit your CV and a cover letter highlighting your relevant experience and why you would be the perfect fit for this role. Please note that only shortlisted candidates will be contacted. ? Our client is an equal opportunity employer and values diversity. ? ? Join their team and make a positive impact today! ? Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sales Support Administrator Location: Ely, Cambridgeshire Hours: Monday Thursday (4 days a week) .5 hours a week (depending on your availability) flexible start and finish times Salary: up to £27,000 per for full time hours (circa £13.00 an hour) Duration: 12 Month Fixed Term Contract MATERNITY COVER Benefits: flexible working hours, 4% pension contributions, 24 hours wellbeing support, 23 days annual leave + 8 bank holidays. You will be dealing with the day-to-day customer requests, loading quotations, processing sales orders, and receiving feedback from customers regarding quotations. You must be extremely organised as this is a demanding role where you will have to work to agreed deadlines. As part of the role, you will be required to visit customer sites, so a full UK driving licence and your own vehicle is necessary for this role. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. Duties will include: Dealing with customer enquiries via phone and email Producing quotations for customers Processing sales orders Advising and arranging delivery dates Maintaining customer relations throughout whole process Ensuring parts are on track with production Creating returns paperwork Hosting and visiting customers What we are looking for: If you have previously worked in an engineering / manufacturing environment this would be an advantage Proven ability to use MS Office packages with confidence Strong organisation skills and ability to multi take Confidence to use the telephone consistently during the day So, are you ready for your next job? Hit on the apply button today! If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
May 02, 2024
Full time
Sales Support Administrator Location: Ely, Cambridgeshire Hours: Monday Thursday (4 days a week) .5 hours a week (depending on your availability) flexible start and finish times Salary: up to £27,000 per for full time hours (circa £13.00 an hour) Duration: 12 Month Fixed Term Contract MATERNITY COVER Benefits: flexible working hours, 4% pension contributions, 24 hours wellbeing support, 23 days annual leave + 8 bank holidays. You will be dealing with the day-to-day customer requests, loading quotations, processing sales orders, and receiving feedback from customers regarding quotations. You must be extremely organised as this is a demanding role where you will have to work to agreed deadlines. As part of the role, you will be required to visit customer sites, so a full UK driving licence and your own vehicle is necessary for this role. Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. Duties will include: Dealing with customer enquiries via phone and email Producing quotations for customers Processing sales orders Advising and arranging delivery dates Maintaining customer relations throughout whole process Ensuring parts are on track with production Creating returns paperwork Hosting and visiting customers What we are looking for: If you have previously worked in an engineering / manufacturing environment this would be an advantage Proven ability to use MS Office packages with confidence Strong organisation skills and ability to multi take Confidence to use the telephone consistently during the day So, are you ready for your next job? Hit on the apply button today! If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Job Title: PA / Legal Secretary Location: Sharston, M22 4HH Salary: £24,000 - £30,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews, which, coming from our clients, means a lot to us. About The Role: We are looking for an experienced legal secretary and a PA to join our Occupiers/Public Liability team. There are two roles, one will be working with a Partner, and one supporting a pool of secretaries, working together to support our fee earners with audio typing and the preparation of documents and correspondence. Your role as a legal secretary/PA will require excellent interpersonal skills in liaising directly with clients and third parties. Our legal secretaries also get involved with diary management and court documents. Key Aspects of the Role: You will be working in the occupiers & public liability team Preparing correspondence and documents including pleadings and court bundles Photocopying and scanning documents (with assistance from Administration team if needed) Inbound and outbound calls to clients and others in a professional and friendly manner Arrange appointments/meetings and liaise with lawyers, clients, Counsel and others Supporting other secretaries and the administration team as required Helping to update the Proclaim case management system where possible Person Specification: Prior experience working as a legal secretary/PA is essential, but we are happy to train you in the area of personal injury An excellent command of spelling, punctuation and grammar is required Sound knowledge of Microsoft Office packages, if you have experience of the Proclaim case management system that would be advantageous Audio typing skills of 65+wpm, ideally with digital dictation experience Ability to prioritise daily workload Acute attention to detail Excellent customer service skills, including professional and friendly telephone manner Salary, Hours & Benefits: Salary: £24,000 - £30,000 Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget Active training culture and various groups and events such as Diversity & Inclusion Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Legal Assistant, Family Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.
May 02, 2024
Full time
Job Title: PA / Legal Secretary Location: Sharston, M22 4HH Salary: £24,000 - £30,000 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals in Personal Injury and Clinical Negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 5,500 reviews, which, coming from our clients, means a lot to us. About The Role: We are looking for an experienced legal secretary and a PA to join our Occupiers/Public Liability team. There are two roles, one will be working with a Partner, and one supporting a pool of secretaries, working together to support our fee earners with audio typing and the preparation of documents and correspondence. Your role as a legal secretary/PA will require excellent interpersonal skills in liaising directly with clients and third parties. Our legal secretaries also get involved with diary management and court documents. Key Aspects of the Role: You will be working in the occupiers & public liability team Preparing correspondence and documents including pleadings and court bundles Photocopying and scanning documents (with assistance from Administration team if needed) Inbound and outbound calls to clients and others in a professional and friendly manner Arrange appointments/meetings and liaise with lawyers, clients, Counsel and others Supporting other secretaries and the administration team as required Helping to update the Proclaim case management system where possible Person Specification: Prior experience working as a legal secretary/PA is essential, but we are happy to train you in the area of personal injury An excellent command of spelling, punctuation and grammar is required Sound knowledge of Microsoft Office packages, if you have experience of the Proclaim case management system that would be advantageous Audio typing skills of 65+wpm, ideally with digital dictation experience Ability to prioritise daily workload Acute attention to detail Excellent customer service skills, including professional and friendly telephone manner Salary, Hours & Benefits: Salary: £24,000 - £30,000 Our standard working hours are 8:30am to 5:30am Monday-Thursday and 8:30am to 5pm Friday 3/2 alternative working from home pattern staff after probation 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year of service Extra day's holiday for your birthday after 2 years' service Private medical insurance available after 2 years' service Death in Service - 2 x salary Active social committee with generous departmental and firm-wide social budget Active training culture and various groups and events such as Diversity & Inclusion Netball / Football team, 10km Manchester team and more Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Please send a CV and covering letter by clicking APPLY. Our employees are our most important asset and it's our employees who have made Express Solicitors the success it is today. Our recruitment process consolidates that success. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. Candidates with the relevant experience or job titles of; Legal Assistant, Family Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role.
SF Recruitment is currently recruiting for an Administrator to join one of our clients in Sheepbridge, Chesterfield. This is perfect for candidates local to Dronfield, Chesterfield and Sheffield, ideally someone who drives. This is a 6 month Fixed Term Contract, covering Maternity leave, to start immediately. The position is Full Time, Office based, working Monday to Friday 40 hours. The contract is likely to extend beyond 6 months with a potential to go permanent in the end but not guaranteed. You must be available ASAP or on very short notice to start. You will be joining a lovely team where support is on hand and so if you are someone who is keen to learn and hard-working then this is a great opportunity for you! Typical duties will include: • Meeting, greeting and looking after customers attending site alongside other aspects of customer service. • Responding to incoming calls and proactively dealing with customer queries etc.• Booking installations and coordinating diary appointments for the technicians whilst liaising with the Managers• Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met The Ideal Candidate• Previous experience in office administration, alongside a strong customer focus. • Excellent professional telephone manner• Excellent organisational skills, with good attention to detail• Competent IT skills• The ability to deal effectively and professionally with internal and external customers As this role is on a temporary contract please apply if you are immediately available or on a short notice period.
May 01, 2024
Full time
SF Recruitment is currently recruiting for an Administrator to join one of our clients in Sheepbridge, Chesterfield. This is perfect for candidates local to Dronfield, Chesterfield and Sheffield, ideally someone who drives. This is a 6 month Fixed Term Contract, covering Maternity leave, to start immediately. The position is Full Time, Office based, working Monday to Friday 40 hours. The contract is likely to extend beyond 6 months with a potential to go permanent in the end but not guaranteed. You must be available ASAP or on very short notice to start. You will be joining a lovely team where support is on hand and so if you are someone who is keen to learn and hard-working then this is a great opportunity for you! Typical duties will include: • Meeting, greeting and looking after customers attending site alongside other aspects of customer service. • Responding to incoming calls and proactively dealing with customer queries etc.• Booking installations and coordinating diary appointments for the technicians whilst liaising with the Managers• Ordering of parts for installations / Warranty / Repairs with clear communication to staff and customers to ensure delivery timescales and requirements are met The Ideal Candidate• Previous experience in office administration, alongside a strong customer focus. • Excellent professional telephone manner• Excellent organisational skills, with good attention to detail• Competent IT skills• The ability to deal effectively and professionally with internal and external customers As this role is on a temporary contract please apply if you are immediately available or on a short notice period.
Sales Administrator Elevation Recruitment is thrilled to represent our esteemed client, a reputable manufacturing business based in Doncaster. We are seeking a motivated and organised Sales Administrator to join their dynamic team. 9 Month maternity cover Full-time, 40 hours per week Office hours, typically 8:00 am - 5:00 pm, Monday to Friday £24,000 - £25,000 (dependent on experience) 25 days, plus bank holidays Sales Administrator Responsibilities: Handling sales enquiries via phone, email, and in person Arranging and scheduling deliveries, collections and transport Completing shipping and export documentation Maintaining and updating customer databases Assisting with invoicing and billing procedures Generating reports and maintaining accurate records Contributing to the continuous improvement of sales processes Sales Administrator Requirements: Previous experience in a similar administrative role Strong communication and interpersonal skills Excellent attention to detail and organisational abilities Ability to multitask and prioritise workload effectively Export knowledge would be beneficial If you are a proactive individual with a passion for administration and sales support, we want to hear from you! .
May 01, 2024
Full time
Sales Administrator Elevation Recruitment is thrilled to represent our esteemed client, a reputable manufacturing business based in Doncaster. We are seeking a motivated and organised Sales Administrator to join their dynamic team. 9 Month maternity cover Full-time, 40 hours per week Office hours, typically 8:00 am - 5:00 pm, Monday to Friday £24,000 - £25,000 (dependent on experience) 25 days, plus bank holidays Sales Administrator Responsibilities: Handling sales enquiries via phone, email, and in person Arranging and scheduling deliveries, collections and transport Completing shipping and export documentation Maintaining and updating customer databases Assisting with invoicing and billing procedures Generating reports and maintaining accurate records Contributing to the continuous improvement of sales processes Sales Administrator Requirements: Previous experience in a similar administrative role Strong communication and interpersonal skills Excellent attention to detail and organisational abilities Ability to multitask and prioritise workload effectively Export knowledge would be beneficial If you are a proactive individual with a passion for administration and sales support, we want to hear from you! .
Business: Originally founded as Prosper De Mulder Limited in 1926; SARIA's UK operations have a market-leading presence in a wide range of sectors associated with the food chain. The Group's companies manufacture quality products for use in human and animal foodstuffs, agriculture, aquaculture, and industrial applications. The Company has a UK annual turnover approaching £280 million and employs around 1,000 people at 23 sites across the country. The Postion Applications are invited for a Sales Administrator (Maternity Cover) based at our Doncaster offices (near Doncaster Lakeside). This is a full time, temporary position covering maternity leave. This temporary contract is expected to be for a duration of 9 months. As a Sales Administrator (Maternity Cover) your duties and responsibilities will vary based on the Company's requirements but will include: Providing administrative support to the Commercial Team. Managing the customer account databases; including data entry, analysis and customer KPI reporting. Call handling, customer enquiries and sales support. Managing the filing systems. To complete export documentation, re-scheduling, invoicing, shipping documents. Build strong relationships both internally in the organisation and externally with customers. Managing sales enquiries and coordinating sales. Scheduling customer collections and deliveries of finished products. Sales contract management. Arranging and scheduling transport. General administration duties. Any other ad hoc duties as required. The Person Previous experience of working within an administrative role. Knowledge of export and / or production environments would be beneficial. A good standard of formal education. Computer literate with an excellent working knowledge of MS Excel. Strong written & verbal communication with excellent customer service skills. Strong planning & organisational skills. Great attention to detail. Strong organisational skills, with the ability to prioritse workload. Salary: Competitive Pay and Benefits Please note that only shortlisted applicants will be contacted due to the high volume of CV's being received.
May 01, 2024
Full time
Business: Originally founded as Prosper De Mulder Limited in 1926; SARIA's UK operations have a market-leading presence in a wide range of sectors associated with the food chain. The Group's companies manufacture quality products for use in human and animal foodstuffs, agriculture, aquaculture, and industrial applications. The Company has a UK annual turnover approaching £280 million and employs around 1,000 people at 23 sites across the country. The Postion Applications are invited for a Sales Administrator (Maternity Cover) based at our Doncaster offices (near Doncaster Lakeside). This is a full time, temporary position covering maternity leave. This temporary contract is expected to be for a duration of 9 months. As a Sales Administrator (Maternity Cover) your duties and responsibilities will vary based on the Company's requirements but will include: Providing administrative support to the Commercial Team. Managing the customer account databases; including data entry, analysis and customer KPI reporting. Call handling, customer enquiries and sales support. Managing the filing systems. To complete export documentation, re-scheduling, invoicing, shipping documents. Build strong relationships both internally in the organisation and externally with customers. Managing sales enquiries and coordinating sales. Scheduling customer collections and deliveries of finished products. Sales contract management. Arranging and scheduling transport. General administration duties. Any other ad hoc duties as required. The Person Previous experience of working within an administrative role. Knowledge of export and / or production environments would be beneficial. A good standard of formal education. Computer literate with an excellent working knowledge of MS Excel. Strong written & verbal communication with excellent customer service skills. Strong planning & organisational skills. Great attention to detail. Strong organisational skills, with the ability to prioritse workload. Salary: Competitive Pay and Benefits Please note that only shortlisted applicants will be contacted due to the high volume of CV's being received.
Job Title: Administrative Assistant Location : Durham Salary: Competitive Job Type: Permanent, Full Time About Us: Clive Owen LLP is one of the largest independent firms in the Northeast. With integrity and excellence at our core, our innovative use of technology and operations allows us to provide first-class service to our clients. About The Role: This role is based in the Durham office, and you will work as part of an established administrative team, with a range of knowledge and experience. Your role will report to the PA/Secretary, and you will be involved in providing administrative support to clients and all departments across the partnership to ensure a professional, consistent, and excellent administration service is provided to all stakeholders. A typical day in the life of an Administrator Assistant: Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered Meet and greet clients on arrival Make refreshments for visitors, order lunches, clear crockery from meeting rooms after use, and wipe the tables down Scan incoming and outgoing post, filing in VC, and distribute incoming post to the relevant department Assist with kitchen duties as required Prepare and frank outgoing post Accept deliveries, put stock away, and liaise with the relevant department as required Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence in VC including books and records, and binding documents Undertake portal publishing, chasing any outstanding portal documents, scanning and ensuring all relevant documents are filed appropriately, and assisting with any portal queries Send bank letter requests and client-verified transaction requests on Circit Send Confirmation statement cover letters Complete large mail merges as required Produce engagement letters, chase outstanding engagement letters, and update Connect Submit accounts to Companies House, processing of signed accounts and uploading documents into MyWorkPapers Assist with ordering stationery and office supplies as and when required and keeping the Finance department aware of costs What are we looking for: Proven administration experience Exceptional organisational skills Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email The ability to check work for accuracy and have good attention to detail Be able to demonstrate your initiative to solve problems Be flexible and proactive in managing multiple priorities Excellent IT skills, including working knowledge of Outlook, Word, and Excel Benefits: Agile Working - hybrid working, Nine Day Fortnight, Flexible Working Time off in lieu - up to and including Assistant Managers can claim additional time worked above their contracted hours Employer Contribution Pension Scheme - starting at 4% and matched up to 5%. Can be done as salary sacrifice to earn 50% of employer's national insurance savings Death in Service - insured benefit available to colleagues in the pension scheme up to the age of 75 Flexible annual leave - buy up to 5 days holiday per year through a salary sacrifice scheme Private Health Insurance - available through Vitality, to be paid directly by employees at a discounted rate Professional membership fees - full financial reimbursement for professional subscriptions, including student membership Enhanced maternity, paternity and adoption pay - support available for all colleagues Qualifications - full financial support for all qualifications Well-being Support - employee Assistance Programme available 24/7. A Well-being Support Team is available to provide support. Financial Well-being support is available from HSBC. Kaido is a health and well-being app It would be desirable if you have Business Administration NVQ L3 or have undertaken a business administration apprenticeship or the equivalent. It would be also beneficial if you had experience working in an accountancy practice in an administrative role along with experience of use of using Virtual Cabinet or a similar document management system. Please click the APPLY button to submit your CV for this role. Candidates with relevant experience or job titles of Administrative Assistant, Office Assistant, Office Administrator, Executive Assistant, Personal Assistant, Receptionist, Secretary, or similar roles may also be considered for this position.
May 01, 2024
Full time
Job Title: Administrative Assistant Location : Durham Salary: Competitive Job Type: Permanent, Full Time About Us: Clive Owen LLP is one of the largest independent firms in the Northeast. With integrity and excellence at our core, our innovative use of technology and operations allows us to provide first-class service to our clients. About The Role: This role is based in the Durham office, and you will work as part of an established administrative team, with a range of knowledge and experience. Your role will report to the PA/Secretary, and you will be involved in providing administrative support to clients and all departments across the partnership to ensure a professional, consistent, and excellent administration service is provided to all stakeholders. A typical day in the life of an Administrator Assistant: Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered Meet and greet clients on arrival Make refreshments for visitors, order lunches, clear crockery from meeting rooms after use, and wipe the tables down Scan incoming and outgoing post, filing in VC, and distribute incoming post to the relevant department Assist with kitchen duties as required Prepare and frank outgoing post Accept deliveries, put stock away, and liaise with the relevant department as required Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence in VC including books and records, and binding documents Undertake portal publishing, chasing any outstanding portal documents, scanning and ensuring all relevant documents are filed appropriately, and assisting with any portal queries Send bank letter requests and client-verified transaction requests on Circit Send Confirmation statement cover letters Complete large mail merges as required Produce engagement letters, chase outstanding engagement letters, and update Connect Submit accounts to Companies House, processing of signed accounts and uploading documents into MyWorkPapers Assist with ordering stationery and office supplies as and when required and keeping the Finance department aware of costs What are we looking for: Proven administration experience Exceptional organisational skills Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email The ability to check work for accuracy and have good attention to detail Be able to demonstrate your initiative to solve problems Be flexible and proactive in managing multiple priorities Excellent IT skills, including working knowledge of Outlook, Word, and Excel Benefits: Agile Working - hybrid working, Nine Day Fortnight, Flexible Working Time off in lieu - up to and including Assistant Managers can claim additional time worked above their contracted hours Employer Contribution Pension Scheme - starting at 4% and matched up to 5%. Can be done as salary sacrifice to earn 50% of employer's national insurance savings Death in Service - insured benefit available to colleagues in the pension scheme up to the age of 75 Flexible annual leave - buy up to 5 days holiday per year through a salary sacrifice scheme Private Health Insurance - available through Vitality, to be paid directly by employees at a discounted rate Professional membership fees - full financial reimbursement for professional subscriptions, including student membership Enhanced maternity, paternity and adoption pay - support available for all colleagues Qualifications - full financial support for all qualifications Well-being Support - employee Assistance Programme available 24/7. A Well-being Support Team is available to provide support. Financial Well-being support is available from HSBC. Kaido is a health and well-being app It would be desirable if you have Business Administration NVQ L3 or have undertaken a business administration apprenticeship or the equivalent. It would be also beneficial if you had experience working in an accountancy practice in an administrative role along with experience of use of using Virtual Cabinet or a similar document management system. Please click the APPLY button to submit your CV for this role. Candidates with relevant experience or job titles of Administrative Assistant, Office Assistant, Office Administrator, Executive Assistant, Personal Assistant, Receptionist, Secretary, or similar roles may also be considered for this position.
Business Administrator (Maternity Cover)Business Administrator, Temporary, ongoing basis where you will be engaged via HaysLocation: Chichester Working Environment: HybridPay type: Competitive hourly pay rateOur ClientThe World's pre-eminent super-luxury automotive brand based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence.The RoleHays are recruiting for an exciting opportunity for a Business Administrator to join our client on an ongoing long term temporary assignment for an approximate duration of 9 months (maternity cover).As a Business Administrator you will provide support to department and their team. To act as a central administrative hub, whose organisation and forward thinking allows team to function efficiently. Add order numbers to the relevant trackers at the point the order is raised. Email PO's to the supplier on behalf of the requestor, copying in the requestor so they are aware the goods have been ordered. Chase parked invoices daily; all signed invoices need Goods Receipting then sending to finance and then filing. Book meeting rooms, hotels and flights. Meet and greet visitors. Obtain equipment such as projectors / flip charts etc when required. Provide complete comprehensive administrative support as required. Provide cover for other business administrators and personal assistants when appropriate. Ensure the stationary cupboard remains fully stocked and co-ordinate procurement of specific design related equipment. Grant internet access rights to visitors and organise when required safety shoes/overcoats. Deal with IT issues, raise tickets and chase through to completion.Skills and Qualifications: To be self-motivated and able to make decisions without constant supervision. To be able to prioritise workload to meet deadlines. Good organisation and planning abilities. High level of communications, both written and verbal. Able to work under pressure to meet deadlines. Proven ability to author clear/concise English, strong written/verbal communications skills. Well organised with the ability to work under pressure to meet deadlines. Strong team player that is self-motivated, reliable, trustworthy and conscientious. Willingness to develop and adopt new initiatives. PC software abilities including MS Office packages - familiarity with Apple devices is advantageous. PC communication abilities including use of networks, e-mail, SAP, etc. Flexibility to work extended hours. Appreciation of Design is advantageous. German language skills would be an advantage. Excellent English language skills.Benefits: Competitive hourly rate along with an annual performance related bonus. Hybrid working. Hybrid parking on-site with access to a subsidised restaurant. Hays Go1 training platform which offers a library of over 70,000 courses. Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters. 35 days annual leave (including bank holidays)What next?If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on . Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 01, 2024
Full time
Business Administrator (Maternity Cover)Business Administrator, Temporary, ongoing basis where you will be engaged via HaysLocation: Chichester Working Environment: HybridPay type: Competitive hourly pay rateOur ClientThe World's pre-eminent super-luxury automotive brand based in Goodwood, near Chichester, West Sussex, which comprises its global headquarters and Global Centre of Luxury Manufacturing Excellence.The RoleHays are recruiting for an exciting opportunity for a Business Administrator to join our client on an ongoing long term temporary assignment for an approximate duration of 9 months (maternity cover).As a Business Administrator you will provide support to department and their team. To act as a central administrative hub, whose organisation and forward thinking allows team to function efficiently. Add order numbers to the relevant trackers at the point the order is raised. Email PO's to the supplier on behalf of the requestor, copying in the requestor so they are aware the goods have been ordered. Chase parked invoices daily; all signed invoices need Goods Receipting then sending to finance and then filing. Book meeting rooms, hotels and flights. Meet and greet visitors. Obtain equipment such as projectors / flip charts etc when required. Provide complete comprehensive administrative support as required. Provide cover for other business administrators and personal assistants when appropriate. Ensure the stationary cupboard remains fully stocked and co-ordinate procurement of specific design related equipment. Grant internet access rights to visitors and organise when required safety shoes/overcoats. Deal with IT issues, raise tickets and chase through to completion.Skills and Qualifications: To be self-motivated and able to make decisions without constant supervision. To be able to prioritise workload to meet deadlines. Good organisation and planning abilities. High level of communications, both written and verbal. Able to work under pressure to meet deadlines. Proven ability to author clear/concise English, strong written/verbal communications skills. Well organised with the ability to work under pressure to meet deadlines. Strong team player that is self-motivated, reliable, trustworthy and conscientious. Willingness to develop and adopt new initiatives. PC software abilities including MS Office packages - familiarity with Apple devices is advantageous. PC communication abilities including use of networks, e-mail, SAP, etc. Flexibility to work extended hours. Appreciation of Design is advantageous. German language skills would be an advantage. Excellent English language skills.Benefits: Competitive hourly rate along with an annual performance related bonus. Hybrid working. Hybrid parking on-site with access to a subsidised restaurant. Hays Go1 training platform which offers a library of over 70,000 courses. Access to Ben - a flexible employee benefits portal offering support across wide range of topics such as mental health well-being, financial or legal matters. 35 days annual leave (including bank holidays)What next?If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now on . Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
As a Broker Administrator, you'll split your time between working three days from home and two days in the office, within the hours of 8 am to 4 pm or 9 am to 5 pm, Monday to Friday. Your salary will be £23,500. Your main activities and duties will include: Reviewing the support email inbox daily and assigning team tasks Requesting new codes from lenders and providers Sending updates and amendments to lenders and providers Reviewing and completing regular agency codes chase-ups for missing requests Inputting all code responses into relevant internal systems Serving as the point of contact for all adviser queries related to lender and provider registrations Completing network notification updates on all internal systems (approvals, leavers, change of details, etc.) Vetting and approving employed AR administrators into the network in line with network and FCA requirements Completing the network welcome pack for all new network brokers, including activating systems, conducting welcome calls detailing next steps, completing onboarding satisfaction questionnaires, sending out authorization approval letters and helpful guides, and making post-approval catch-up calls with brokers at intervals of 1, 3, and 6 months post-appointment date Providing post-appointment support, training, and competence sign-offs/letters for existing advisers, as well as updating internal systems to reflect changes Completing AR, significant controller, adviser, introducers, and administrator terminations, resignations, and suspensions, including completion of network letters, notification to the regulator, conducting leaver exit discussions with brokers, production review checks, internal notifications, and internal system updates Completing third-party reference requests for all released significant controllers, advisers, introducers, and network registered administrators Ability to take network phone calls via direct line, overflow, or team queries Regularly liaising with both internal and external contacts Working collaboratively as part of a wider Broker Services Team Subsidiary duties include: Other duties commensurate with the role Providing post-appointment support for customers Ad-hoc projects as and when required Supporting the network's values and objectives within the context of the role Technical skills/competencies required: Strong IT skills, particularly in the Microsoft Office Suite Experience, skills, and attributes required: Experience in building successful relationships with internal and external stakeholders Excellent customer service and communication skills, both written and verbal Ability to work methodically and accurately on multiple administrative tasks Organised and efficient with a high standard of attention to detail Ability to work to tight deadlines, meet set targets, and plan work effectively Strong team player, capable of working collaboratively and independently Ability to think creatively and positively Ability to work with limited supervision and make appropriate decisions Self-motivated, able to complete tasks and exercise judgement Experience, qualifications, and other requirements specific to the role: Relevant financial services qualification (e.g., FPC1; CeMAP 1 or equivalent) desirable GCSE Maths/English (grade C or above) Customer services background essential Acorn by Synergie acts as an employment agency for permanent recruitment.
May 01, 2024
Full time
As a Broker Administrator, you'll split your time between working three days from home and two days in the office, within the hours of 8 am to 4 pm or 9 am to 5 pm, Monday to Friday. Your salary will be £23,500. Your main activities and duties will include: Reviewing the support email inbox daily and assigning team tasks Requesting new codes from lenders and providers Sending updates and amendments to lenders and providers Reviewing and completing regular agency codes chase-ups for missing requests Inputting all code responses into relevant internal systems Serving as the point of contact for all adviser queries related to lender and provider registrations Completing network notification updates on all internal systems (approvals, leavers, change of details, etc.) Vetting and approving employed AR administrators into the network in line with network and FCA requirements Completing the network welcome pack for all new network brokers, including activating systems, conducting welcome calls detailing next steps, completing onboarding satisfaction questionnaires, sending out authorization approval letters and helpful guides, and making post-approval catch-up calls with brokers at intervals of 1, 3, and 6 months post-appointment date Providing post-appointment support, training, and competence sign-offs/letters for existing advisers, as well as updating internal systems to reflect changes Completing AR, significant controller, adviser, introducers, and administrator terminations, resignations, and suspensions, including completion of network letters, notification to the regulator, conducting leaver exit discussions with brokers, production review checks, internal notifications, and internal system updates Completing third-party reference requests for all released significant controllers, advisers, introducers, and network registered administrators Ability to take network phone calls via direct line, overflow, or team queries Regularly liaising with both internal and external contacts Working collaboratively as part of a wider Broker Services Team Subsidiary duties include: Other duties commensurate with the role Providing post-appointment support for customers Ad-hoc projects as and when required Supporting the network's values and objectives within the context of the role Technical skills/competencies required: Strong IT skills, particularly in the Microsoft Office Suite Experience, skills, and attributes required: Experience in building successful relationships with internal and external stakeholders Excellent customer service and communication skills, both written and verbal Ability to work methodically and accurately on multiple administrative tasks Organised and efficient with a high standard of attention to detail Ability to work to tight deadlines, meet set targets, and plan work effectively Strong team player, capable of working collaboratively and independently Ability to think creatively and positively Ability to work with limited supervision and make appropriate decisions Self-motivated, able to complete tasks and exercise judgement Experience, qualifications, and other requirements specific to the role: Relevant financial services qualification (e.g., FPC1; CeMAP 1 or equivalent) desirable GCSE Maths/English (grade C or above) Customer services background essential Acorn by Synergie acts as an employment agency for permanent recruitment.
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: 28,729 Hours of work: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: Wednesday, 1 May 2024 Interview Date: Wednesday, 8 May 2024
May 01, 2024
Full time
Role Summary Provide efficient support and administration to the Customer Experience Team to ensure the business area is delivered effectively, with a particular focus on supporting the resident engagement and community investment functions. The role reports to the Resident Engagement Manager but will also provide regular support to the Community Investment Manager and the AD of Customer Experience, as well as occasional support to the wider team. The role can be based in Epsom, Tunbridge Wells or East Kent. Salary: 28,729 Hours of work: 35 Contract: Permanent Probation Period: 6 Months Notice Period: 1 Month Who are we? Town and Country Housing are a housing association that covers Kent and Sussex, with our head office in Tunbridge Wells. We provide more than 10,000 homes in 15 local authority areas and became a subsidiary of the Peabody Group in 2019. We currently have over 300 employees based at various locations across Kent and promote hybrid working. What will you be doing? Role Specific Responsibilities Facilitating resident engagement and community events and projects. Supporting the team and the wider business, including through the effective use of existing resident data and insight, together with ongoing consultation, to support community initiatives and resident engagement projects which in turn support the delivery of key strategies including the Resident Engagement and Community Investment strategies. Design and build high quality GDPR compliant surveys to gather feedback from residents on a range of service areas and attend and support focus groups and other virtual and in-person events to gather wider feedback from residents. Arranging meetings , including the regular customer experience team meetings, producing, and circulating agenda, reports, minutes, and action points promptly. Using a range of software packages including Microsoft Office. Dealing with routine enquires from residents, colleagues and contractors and ensuring that electronic file notes are completed and passed on to the relevant colleague. Data inputting and interrogation, and mail merges. Use our finance system to ensure the proper financial administration of projects and activities, including raising and coding of purchase orders and invoices, providing them to contractors and acknowledging receipt of goods and services as directed by the Customer Experience team managers. Collate and record company credit card receipts to facilitate prompt reconciliation of expenditure. To assist the managers in monitoring budget expenditure to ensure project costs are contained within approved budgets. Assist with general telephone enquiries from customers and colleagues related to customer experience team queries, ensuring a prompt informed response to queries. To provide support to ensure that relevant records, monitoring information and project expenditure adhere to funding requirements for externally funded projects. Contribute to and champion our digital strategy by supporting digital engagement with our customers and promoting every opportunity to become digitally included. Support the team in conducting project appraisals for agreed community investment and resident engagement projects. Appraisals should demonstrate measurable outcomes that show clear outputs and outcomes and how the project is benefiting TCH residents/communities and responding to identified social needs. Support the monitoring, review, and evaluation of service level agreements with third party project providers and lead on the evaluation of those projects. Any other administrative functions as required including to cover for other administrators/coordinators in the wider team as required due to leave or absence. Projects may include occasional work in the community and direct on-site liaison with partners, residents and colleagues during project development, delivery, and appraisal. Occasional out of office hours working may be required. General To adhere to the equality, diversity and inclusion policy and actively promote equality of opportunity wherever possible. Recognise, respect, and promote the different roles and diversity of individuals. To actively contribute towards the key performance indicators and professional standards. Work in accordance with the General Data Protection Regulations (GDPR) and Data Protection Law and be responsible for the integrity of personal information you process. This may include identifying anomalies in data and investigating and correcting them where appropriate. Ensure you attend training on data protection regularly. To be responsible for your own health and safety and that of your colleagues, in accordance with the Health and Safety at Work Act (1974) and relevant EC directives. To participate in training, attend other meetings, and staff events as required. Be an effective member of your team, presenting a positive impression of your section and the Group. Take responsibility for recognising and recording customer complaints, however made, and ensure that any complaints allocated to you are responded to within policy requirements. Maintain professional curiosity in all interactions with residents, be aware of and report and record any potential safeguarding issues promptly and appropriately. Maintain awareness of budget requirements and value for money while delivering your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. You will be expected to travel to our other sites for meetings, training etc as reasonably required by your line manager. This job description is a guide to the nature of the work required. It is not comprehensive, and it is expected that other duties will be undertaken as this role develops and as may be reasonably expected. About You Education & Qualifications Maths and English GCSEs or equivalent skills/experience. Level 2 Housing/Administration qualification or commitment to study towards (Desirable). Key Skills & Competencies Working in a customer facing environment with demonstrable customer care skills. Experience of working in Housing, Resident Engagement or Community Investment (Desirable). Processing and recording information accurately in a clear and concise way. Ability to store and retrieve data and competent use of Microsoft Office. Use of SharePoint and specialist housing systems e.g. Genero (Desirable). Understanding and sensitivity to confidentiality and data protection. Behaviours Commitment to Customer Care - The desire to address the needs of customers in a way that shows commitment to excellent customer service. Communication - Able to communicate effectively, clearly, and sensitively, verbally and in writing with people having a broad range of roles and capabilities. Analytical Skills and Business Awareness - Able to analyse information and data logically and reaches sound conclusions. Understand the business environment of TCH. Relationship Management - The ability to interact and build productive relationships internally and externally. Resilience - Demonstrates resilience in pressured and stressful situations. Self-Management - The ability to organise and prioritise work, meet deadlines, work under pressure, and handle several tasks simultaneously and accurately. Personal commitment to TCH corporate values and objectives and culture of continuous service improvement. Change - The flexibility to adapt to changing workload demands and new organisational challenges. Why Choose Us Contributory pension scheme 4% to 10% matched contributions Hybrid working Free onsite car parking Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year Employee assistance programme (24/7 telephone advice, information portal & face to face counselling sessions) Corporate eye care scheme providing free eye tests and free VDU glasses or contribution towards VDU glasses Extensive annual Staff Wellbeing programme Enhanced maternity, paternity, and shared parental leave provision Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Annual flu vaccinations Access to an extensive range of corporate discounts on shopping, travel & days out Social events, including lunchtime walking, rounders, festive Fridays Travel loan External Applications Please complete our online application form by clicking the Apply button below. We reserve the right to bring the closing date forward, so we strongly encourage early applications. Please note: As an employer, Town & Country Housing does not provide sponsorship as a licensed UK employer. Key dates Applications Close: Wednesday, 1 May 2024 Interview Date: Wednesday, 8 May 2024
Maternity cover for a period of 9 to 12 months. 27 hours per week. Contract to commence from 17th June 2024. Duties will include: Main point of contact for customers (e-mail & telephone) Sales order processing Plan supply schedule for orders Liaising with third party warehouse & logistics company Stock management Raise delivery notes & invoices for completed orders, issue to customers Monitor & re-invoice relevant freight charges Sales reporting General ad-hoc administration services Seeking following qualities: Experience in an office environment Attention to detail Use of Microsoft software Use of ERP software - not essential as training will be given Ability to organise own time Able to give clear instructions to third parties (e-mail) To take advice & in-house training where required
May 01, 2024
Full time
Maternity cover for a period of 9 to 12 months. 27 hours per week. Contract to commence from 17th June 2024. Duties will include: Main point of contact for customers (e-mail & telephone) Sales order processing Plan supply schedule for orders Liaising with third party warehouse & logistics company Stock management Raise delivery notes & invoices for completed orders, issue to customers Monitor & re-invoice relevant freight charges Sales reporting General ad-hoc administration services Seeking following qualities: Experience in an office environment Attention to detail Use of Microsoft software Use of ERP software - not essential as training will be given Ability to organise own time Able to give clear instructions to third parties (e-mail) To take advice & in-house training where required