Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a market leading manufacturing company on the Wrexham Industrial Estate. The purpose of the role is to provide first class customer service to their loyal and valued customers (retailer opticians), through proactive calls, input of orders and answering of questions and queries. Full training provided. Candidate requirements: Have previous experience in a Customer Service Advisor or similar role. Experience / knowledge of optical environment would be beneficial but is not essential. A good team player with a positive attitude, who displays high integrity, honesty and deep sense of caring for the success of the company and the employees. Highly customer focussed with the ability to work under pressure and problem solve. Good IT skills to be able to input orders and data accurately. Customer Service Advisor Key duties: To ensure KPI for incoming calls is reached. Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers (opticians). Liaising with Customer Services Section Leader and Business Development Manager to ensure that any complaints are dealt with effectively and in a timely manner. To answer technical questions relating to dispensing of optical lens. Communicate product/service/promotions prior to launch. Ensure that all orders are input on the same day as received. Pro-active retention calls to actively encourage non active customers/potential customers to begin spending. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
May 02, 2024
Full time
Customer Service Advisor, based on the Wrexham Industrial Estate, Salary £24,683.75, Benefits include pension, life assurance, Private medical insurance, training opportunities, Canteen on-site, employee rewards / discounts, cycle to work scheme, social events and on-site parking. We have an exciting opportunity for a Customer Service Advisor to work for a market leading manufacturing company on the Wrexham Industrial Estate. The purpose of the role is to provide first class customer service to their loyal and valued customers (retailer opticians), through proactive calls, input of orders and answering of questions and queries. Full training provided. Candidate requirements: Have previous experience in a Customer Service Advisor or similar role. Experience / knowledge of optical environment would be beneficial but is not essential. A good team player with a positive attitude, who displays high integrity, honesty and deep sense of caring for the success of the company and the employees. Highly customer focussed with the ability to work under pressure and problem solve. Good IT skills to be able to input orders and data accurately. Customer Service Advisor Key duties: To ensure KPI for incoming calls is reached. Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately to customers (opticians). Liaising with Customer Services Section Leader and Business Development Manager to ensure that any complaints are dealt with effectively and in a timely manner. To answer technical questions relating to dispensing of optical lens. Communicate product/service/promotions prior to launch. Ensure that all orders are input on the same day as received. Pro-active retention calls to actively encourage non active customers/potential customers to begin spending. If this sounds like the opportunity you have been looking for then please apply by attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
May 02, 2024
Full time
Position: HR Administrator Suitable for: HR Administrator, HR Officer or HR Advisor with approximately 1-2 years experience. Location: Hybrid working (3 days per week in Milton Keynes) + some travel to other offices Salary: £24,000 + bens Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a HR Administrator to help support their HR team on a full-time basis. The HR Administrator will work closely with the wider HR team to assist with general HR and facilities admin, system management and HR processes. This role will be based at head office in Milton Keynes for a minimum of 3/5 days per week. Further travel may be expected on an ad hoc basis to alternative company office sites in Surrey and Liverpool. Therefore, some level of travel will be expected. Essential Skills/attributes: Hands on experience of approx. 1-2 years as a HR administrator, HR Officer, HR Advisor or similar Process driven to ensure compliance with Legal/HR processes Excellent administrative skills using MS office products Attention to detail and accuracy in data entry and recording/reporting Requirement to work with confidential and sensitive information Able to work under pressure and to tight deadlines Excellent organisational, interpersonal skills and ability to work as part of a team Strong communication skills are essential, both written and oral, as you will be engaging with multiple internal and external stakeholders Role and responsibilities: First point of contact for HR shared inbox queries, fielding out emails where necessary to the relevant HR team member Providing cover of the HR Recruitment Inbox in the event of team absence Responsible for the maintenance of all health and safety documentation processes and procedures including; updating accident logs and safety records, first aid and fire warden training requirements, policy updates and minuting meetings where required. Working with relevant Health & Safety Representatives across the company to ensure all risk assessments are logged, tracked and circulated to the CHRO for review. Regular office Health and Safety inspections/visits, alongside the CHRO, to ensure there is adherence and compliance with the companies Health and Safety Policy. Conducting Health and Safety inductions for all new starters and refresher training to existing employees following any operational/premise change. Carrying out DSE Risk Assessments where required and responsible for any purchases of kit related to health and safety requests. First point of contact for absence management. This will involve monitoring the HR absence number, updating line managers and HR systems for absence reporting. Responsible for weekly absence reports to the wider HR Team and Chief HR Officer (CHRO) Fielding out absence escalations to the HR Coordinator & HR Advisors Responsible for the end-to-end new starter process. Including but not limited to; sending out reference requests, updating shared team calendars with start dates, liaising with IT via our ticketing system to send out company equipment and working with managers to organise induction itineraries. Carrying out DBS checks as and when required Creating new employee accounts on all HR systems and employee benefit portals. Responsible for the leaver administration process. Including but not limited to; updating HR systems and employee benefit portals with leave dates and liaising with IT, via our ticketing system, to organise the collection of company equipment. Ensuring employee records are up to date and maintained on our HR system Running ad hoc reports for the HR Team as and when required Employee Action Notification forms - actioning new starter, leaver and ad hoc employee changes such as line manager, job title and department change letters Assisting with monthly recruitment invoices and expenditure request forms Assisting with on-site premise support including, fielding out post to the relevant departments and assisting with any office supply purchases. Full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Customer Service Advisor - Polish Speaking - Full or Part-time £22,500 PA Full Time + Bonus, Part-time £12.13 phr We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Knutsford. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Hybrid working once training complete and competency established. About Suits Me Suits Me is an award-winning, ethical, and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are a UK award-winning alternative banking solution with financial inclusion and equality of opportunities sitting at the heart of Suits Me. We are currently within an exciting period of growth. Since 2015, we have onboarded over 200,000 customers. Suits Me operates within both B2B and B2C sectors in the UK and currently working towards European & global expansion. (B2C) For our account holders, we offer an alternative to traditional banking accounts with a contactless Mastercard debit card, a full range of account features and cashback rewards for consumers and for our business partners, a safe and secure portal to create new accounts for their unbanked workers quickly and easily. (B2B) Suits Me offers a payment solution providing the UKs only specialised client portal allowing recruiters, employers and unions to open accounts for their employees, candidates and members within minutes! Providing a safe and secure streamlined solution for business payroll, enabling companies to no longer pay in cash, cheque or into family and friends accounts. Instead, paying using a compliant method, straight into a personal account while helping to safeguard payees and aid in combatting and eliminating modern slavery. Duties and responsibilities: Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required: Excellent written and verbal communication skills A friendly, patient, and positive approach to our customers and work Previous experience in customer service Computer literate & learns quickly Proficient in Microsoft Excel and Word Flexible can-do attitude Fluent in Polish and English
May 02, 2024
Full time
Customer Service Advisor - Polish Speaking - Full or Part-time £22,500 PA Full Time + Bonus, Part-time £12.13 phr We have an exciting opportunity available for a keen and enthusiastic individual to join us as an Advisor within our multi-lingual Customer Care Team. You will be working as part of a fast paced and busy company, based in Knutsford. As a growing business, this is an exciting chance to work in a thriving environment, supporting our customers day-to-day over the phone, by email and live chat. Full training provided. Hybrid working once training complete and competency established. About Suits Me Suits Me is an award-winning, ethical, and cutting edge fintech business based in a rural setting near Knutsford, Cheshire. We are a UK award-winning alternative banking solution with financial inclusion and equality of opportunities sitting at the heart of Suits Me. We are currently within an exciting period of growth. Since 2015, we have onboarded over 200,000 customers. Suits Me operates within both B2B and B2C sectors in the UK and currently working towards European & global expansion. (B2C) For our account holders, we offer an alternative to traditional banking accounts with a contactless Mastercard debit card, a full range of account features and cashback rewards for consumers and for our business partners, a safe and secure portal to create new accounts for their unbanked workers quickly and easily. (B2B) Suits Me offers a payment solution providing the UKs only specialised client portal allowing recruiters, employers and unions to open accounts for their employees, candidates and members within minutes! Providing a safe and secure streamlined solution for business payroll, enabling companies to no longer pay in cash, cheque or into family and friends accounts. Instead, paying using a compliant method, straight into a personal account while helping to safeguard payees and aid in combatting and eliminating modern slavery. Duties and responsibilities: Answering email enquiries via Zendesk Answering phone calls and dealing with phone enquiries Responding to live chat enquiries Skills and experience required: Excellent written and verbal communication skills A friendly, patient, and positive approach to our customers and work Previous experience in customer service Computer literate & learns quickly Proficient in Microsoft Excel and Word Flexible can-do attitude Fluent in Polish and English
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications. About you: You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts Employee Assistance Programme (EAP) to support employees outside of work Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 02, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications. About you: You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts Employee Assistance Programme (EAP) to support employees outside of work Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Employment Law Advisor Cleckheaton - Office based Salary: £40,000 per annum Annual leave: 25 days plus bank holidays. Up to 3 additional holidays for length of service. Company pension scheme salary sacrifice Death In Service benefit 3x salary EAP: Howarths is an award-winning 2nd generation family business with an exciting opportunity for an employment law advisor to join the team. We are a team of specialist Employment Law, HR and Health and Safety advisors that work with over 600 client companies throughout England. We love what we do and we genuinely want to add value to our SME client base. We are an ambitious company with a brilliant track record of year-on-year growth, profitability and development. We place significance on values such as graft, together, heart and grit. These core principles run right through our business and as a result, in all our dealings with clients. Our vision is to grow year on year, however we want to do this in the right way, maintaining our values and adding stability to the business. Building a great reputation is paramount and something that has been key to our business strategy from day one. We have been in business 20 years and we are a team of real people. We encourage individuality and personality and channel this into creating a standout experience for our clients We are keen to add an employment law advisor to the team, who can hit the ground running, enabling us to continue to deliver a high level employment law service to our growing client base. We are passionate about working with our clients to deliver commercial, accurate and timely advice to support and protect their business. We judge ourselves on how happy we make our clients; that s it. No day is the same. You can be advising a national retailer on a redundancy situation on the Monday, to meeting with the owner of a local estate agency to discuss a sensitive disciplinary case on the Tuesday. The work is fresh, dynamic and engaging providing a platform for professional growth. As an employer we value the benefits of a good work life balance and promote a positive working environment. We genuinely care about each member of our team and their contribution the business and our clients. Equally, we have made a commitment to our community and set-up our own charity The Howarth Foundation, supporting people who have recently been homeless in Leeds and Kirklees to take the next step back into employment. THE ROLE To act as a dedicated employment law advisor for Howarths growing client base of SME companies. Provide commercial, accurate and timely employment law advice to client companies on all areas of employment law including redundancy, capability issues, discipline and grievance and discrimination in the workplaces etc. Promote a positive and proactive approach to employment law. Build strong relationships with client companies and develop a good understanding of their business, enabling you to add value to their bottom through commercial employment law advice. Develop employment law policies and procedures and contracts of employment on behalf of client companies. To write legal articles and comment pieces for marketing and PR purposes as and when required. To comply with all relevant standards and professional advice. To ensure all advice and support provided is appropriately documented, in accordance with Howarths systems. Delivery of face to face and online training. Engage with and promote Howarths core values. To represent Howarths in a professional manner at all times. THE CANDIDATE The successful candidate for the position of employment law advisor will possess the following qualifications, experience and qualities: Qualification and Experience: Law degree preferably or HR qualified (no requirement to have qualified as a solicitor). Previous experience working in an advisory and/or consultant capacity. Sound knowledge of employment law including the ability to advise independently on areas such as redundancies, contractual issues, disciplinary, capability and discrimination. Experience advising SMEs. Core competencies: Rationale thinker with a sound commercial awareness and an understanding for business. Excellent communication skills in writing, business presentations and interpersonal communication and the ability to influence at an executive level. Strong ability to build and maintain client relationships. Excellent time management / organisational skills. Good team player and independent worker. Demonstrates a high degree of confidentiality in interpersonal interaction. Must exhibit a commitment to continuous personal learning. Desire to work within an ambitious team and provide clients with an excellent service. Personal qualities: - Personable - Focused - Driven - Reliable - Positive and proactive - Resilient PAY & BENEFITS - Annual Salary: £40,000 FTE (Mon-Fri 9.00am 5.00pm) - Holidays: 25 days + bank hols. Up to 3 additional holidays for length of service. - Pension Scheme: Salary sacrifice pension scheme 3% employee and 5% employer contribution - Death in Service benefit 3x annual salary - EAP HOW TO APPLY - Please send your CV - Closing date for applications is Sunday 16th June 2024. - For details of how we will use your information and of our privacy policy please refer to our website INDHS
May 02, 2024
Full time
Employment Law Advisor Cleckheaton - Office based Salary: £40,000 per annum Annual leave: 25 days plus bank holidays. Up to 3 additional holidays for length of service. Company pension scheme salary sacrifice Death In Service benefit 3x salary EAP: Howarths is an award-winning 2nd generation family business with an exciting opportunity for an employment law advisor to join the team. We are a team of specialist Employment Law, HR and Health and Safety advisors that work with over 600 client companies throughout England. We love what we do and we genuinely want to add value to our SME client base. We are an ambitious company with a brilliant track record of year-on-year growth, profitability and development. We place significance on values such as graft, together, heart and grit. These core principles run right through our business and as a result, in all our dealings with clients. Our vision is to grow year on year, however we want to do this in the right way, maintaining our values and adding stability to the business. Building a great reputation is paramount and something that has been key to our business strategy from day one. We have been in business 20 years and we are a team of real people. We encourage individuality and personality and channel this into creating a standout experience for our clients We are keen to add an employment law advisor to the team, who can hit the ground running, enabling us to continue to deliver a high level employment law service to our growing client base. We are passionate about working with our clients to deliver commercial, accurate and timely advice to support and protect their business. We judge ourselves on how happy we make our clients; that s it. No day is the same. You can be advising a national retailer on a redundancy situation on the Monday, to meeting with the owner of a local estate agency to discuss a sensitive disciplinary case on the Tuesday. The work is fresh, dynamic and engaging providing a platform for professional growth. As an employer we value the benefits of a good work life balance and promote a positive working environment. We genuinely care about each member of our team and their contribution the business and our clients. Equally, we have made a commitment to our community and set-up our own charity The Howarth Foundation, supporting people who have recently been homeless in Leeds and Kirklees to take the next step back into employment. THE ROLE To act as a dedicated employment law advisor for Howarths growing client base of SME companies. Provide commercial, accurate and timely employment law advice to client companies on all areas of employment law including redundancy, capability issues, discipline and grievance and discrimination in the workplaces etc. Promote a positive and proactive approach to employment law. Build strong relationships with client companies and develop a good understanding of their business, enabling you to add value to their bottom through commercial employment law advice. Develop employment law policies and procedures and contracts of employment on behalf of client companies. To write legal articles and comment pieces for marketing and PR purposes as and when required. To comply with all relevant standards and professional advice. To ensure all advice and support provided is appropriately documented, in accordance with Howarths systems. Delivery of face to face and online training. Engage with and promote Howarths core values. To represent Howarths in a professional manner at all times. THE CANDIDATE The successful candidate for the position of employment law advisor will possess the following qualifications, experience and qualities: Qualification and Experience: Law degree preferably or HR qualified (no requirement to have qualified as a solicitor). Previous experience working in an advisory and/or consultant capacity. Sound knowledge of employment law including the ability to advise independently on areas such as redundancies, contractual issues, disciplinary, capability and discrimination. Experience advising SMEs. Core competencies: Rationale thinker with a sound commercial awareness and an understanding for business. Excellent communication skills in writing, business presentations and interpersonal communication and the ability to influence at an executive level. Strong ability to build and maintain client relationships. Excellent time management / organisational skills. Good team player and independent worker. Demonstrates a high degree of confidentiality in interpersonal interaction. Must exhibit a commitment to continuous personal learning. Desire to work within an ambitious team and provide clients with an excellent service. Personal qualities: - Personable - Focused - Driven - Reliable - Positive and proactive - Resilient PAY & BENEFITS - Annual Salary: £40,000 FTE (Mon-Fri 9.00am 5.00pm) - Holidays: 25 days + bank hols. Up to 3 additional holidays for length of service. - Pension Scheme: Salary sacrifice pension scheme 3% employee and 5% employer contribution - Death in Service benefit 3x annual salary - EAP HOW TO APPLY - Please send your CV - Closing date for applications is Sunday 16th June 2024. - For details of how we will use your information and of our privacy policy please refer to our website INDHS
Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDMANS
May 02, 2024
Full time
Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDMANS
Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR
May 02, 2024
Full time
Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK Manual driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
May 02, 2024
Full time
Salary (OTE included): £25,000-£45,000 per year Full-time and part-time positions available. We are seeking confident and driven individuals to join our Field Sales Representatives team. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2. Whilst previous sales experience is not needed, we do look for individuals who will thrive in a target-driven role. Come rain or shine, you will meet with our prospective customers at their doorstep, connecting them with our cutting-edge products and services. We offer in-depth training when you first join, enabling you to have quality conversations with customers from the get-go and setting you up for success. Our hours range between 16 to 30 hours a week for part-time opportunities and 37.5 hours a week for full-time. Work hours are between 12:00 pm - 8:00 pm once you are in the field. Training: During your first 3 weeks, you must be available to attend your assigned office between 9:00 am - 5:00 pm Monday to Friday with a mix of self-led learning and an in-office induction with your manager for your detailed learning journey. (Please note part-time employees must be able to commit to this for the first 3 weeks of their employment before reverting to your agreed working hours). Virgin Media has partnered up with O2, the UK's favourite mobile network operator - and together, we're ready to supercharge the UK. We're two of the UK's most iconic brands, combining 46 million+ broadband, mobile, phone and home subscribers. We've come together to give the UK more choice and better value - it's good news for customers, communities and businesses all over the country. A UK Manual driving licence with no more than 8 points. Individuals who enjoy spending time outdoors A positive, winning attitude The self-motivation to hit agreed sales targets, the ability to think on your feet when handling objections, and the resilience to deal with rejections A basic salary of £25,000 (pro-rata for part-time employees) Uncapped commission - Our top advisors earn £60k - £70k per year (pro-rata for part-time employees) Company Car (full-time employees) or Car allowance (part-time employees) 25 days' annual leave, UK bank holidays, and your birthday off, to treat yourself (pro-rata). Plus, the option to buy and sell 5 days' annual leave, to suit your personal needs An excellent pension scheme, matching up to 10% Employee BUPA medical cover, health care plan and life assurance A host of family-friendly policies including neonatal leave, 14-week paternity leave, and carers leave Begin your journey with us through a seamless recruitment process: Following your application, expect a call from our dedicated recruiters for an in-depth discussion about the position. If the initial conversation goes well, secure a meeting with the hiring manager for a comprehensive interview. Shine during the interview, and upon success, receive your offer to kickstart your training and join our winning team! Your exciting career awaits! Should you have any specific support needs throughout the process, kindly inform a team member, and we will gladly make adjustments to ensure a smooth and inclusive experience for you. Your comfort and success matter to us. We're an equal opportunities employer working hard to remove bias and barriers for our people and candidates, we build equity and inclusion into everything we do so you can be your authentic self throughout your application journey with us. Thank you for your patience and for showing interest in joining the Virgin Media O2 family.
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications. About you: You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts Employee Assistance Programme (EAP) to support employees outside of work Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
May 02, 2024
Full time
From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications. About you: You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements. You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications. You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution. You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed. Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies - Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts Employee Assistance Programme (EAP) to support employees outside of work Our Culture: People First We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in: An employee-ownership model Aligned external investors The trust and integrity born of friendship Expertise Independence Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Kent Division is looking to recruit a Sales Advisor to join the Divisions Sales team. The Role The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion. Principle accountabilities of the role include: Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard. Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times. Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product. Ensure visitors and potential purchasers to site are aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representative. Maintain accurate records using Bellways in-house CRM system. Liaise with purchases, solicitors and financial advisers on a regular basis. Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Companys handover policy. Assist purchasers following legal completion with any defects or customer care issues Attend and minute a weekly Sales/Site Meeting with your Site Manager. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales. Experience, Qualifications and Skills Experience Experience of working within a face to face sales environment. Experience of working as a Sales Advisor for a residential house builder is desirable. Qualifications and Training GCSE Maths and English Grade 4/C or above (or equivalent) Skills and Aptitude Effective negotiation and sales skills Good administration skills Strong communication and listening skills Ability to work on own as well as part of a team IT literate and the ability to adapt to new systems Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Lone working, dependant on site. Ability to travel to all sales sites, including divisional offices. Able to work weekends and bank holidays. In return we can offer you: Competitive basic salary + monthly commission Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. JBRP1_UKTJ
May 02, 2024
Full time
Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you. There is an exciting opportunity to join Bellway, one of the UKs largest house builders. Our Kent Division is looking to recruit a Sales Advisor to join the Divisions Sales team. The Role The role of Sales Advisor, reports to the Sales Manager and carries out all aspects of the day to day running of the site sales complex, ensuring that outstanding customer service is delivered throughout the customer journey. This includes achieving qualified sales reservations and meeting or exceeding sales targets, as well as efficiently progressing reservations through to exchange of contracts and legal completion. Principle accountabilities of the role include: Ensure that the general presentation of the site and that of the sales complex is maintained to a high standard. Ensure that all relevant information required to be able to give full and accurate information to purchasers is available and maintained at all times. Guide potential purchasers around show homes, stock plots and site to fully demonstrate the product. Ensure visitors and potential purchasers to site are aware of Bellways Health and Safety Policy and they are always accompanied by a Bellway representative. Maintain accurate records using Bellways in-house CRM system. Liaise with purchases, solicitors and financial advisers on a regular basis. Arrange for a customer to attend a home demonstration with the Site Manager and carry out the Companys handover policy. Assist purchasers following legal completion with any defects or customer care issues Attend and minute a weekly Sales/Site Meeting with your Site Manager. Proactively work with Sales Managers and colleagues to suggest ideas to achieve increased sales. Experience, Qualifications and Skills Experience Experience of working within a face to face sales environment. Experience of working as a Sales Advisor for a residential house builder is desirable. Qualifications and Training GCSE Maths and English Grade 4/C or above (or equivalent) Skills and Aptitude Effective negotiation and sales skills Good administration skills Strong communication and listening skills Ability to work on own as well as part of a team IT literate and the ability to adapt to new systems Committed to diversity and inclusion The Role and Working Conditions Willing to be flexible in respect to day to day duties and hours worked. Lone working, dependant on site. Ability to travel to all sales sites, including divisional offices. Able to work weekends and bank holidays. In return we can offer you: Competitive basic salary + monthly commission Contributory pension scheme 25 days holiday, plus bank holidays Access to discounts and benefits portal ShareSave Scheme Cycle to Work Scheme Life assurance We reserve the right to close this vacancy if a large volume of applications are received. JBRP1_UKTJ
Modern Synthesis is crafting the next generation of biomaterials by connecting the dots between biology, material science and design. We're on a mission to create sustainable materials which reduce the fashion industry's dependence on petrochemicals - without sacrificing performance or creativity. Our first material, which is grown by bacteria, is fully biodegradable and astonishingly strong. You can read more about it on our website . We believe that big magic happens when disparate disciplines, perspectives and ideas collide. As a team of biologists, chemists, designers, engineers, business experts, robots and microbes, we get to witness this magic on a daily basis. From our strong culture of debate (hot takes always welcome ️) to our bi-weekly deep dives, we intentionally embed collaboration and growth into everything we do. We hire people, not roles, so we can be flexible on scope. We strongly encourage you to apply if you think you're qualified for a portion of this role, and can demonstrate a proven ability to take on new skills and challenges. ABOUT THE ROLE We're seeking a dynamic and visionary Chief Operating Officer (COO) to join our leadership team. You'll help propel us to new heights as we embark on the next growth stage of our business. Reporting directly to the CEO, you will have a pivotal role in setting and executing our operational strategy and fostering innovation in our manufacturing process. You will be at the forefront of leading a team dedicated to pushing the boundaries of material technologies. RESPONSIBILITIES Lead the development and execution of the company's operational strategy, ensuring alignment with our mission and vision Build and manage a high-performing team across various functions, fostering a culture of innovation and collaboration Oversee end-to-end operations, with an immediate focus on scaling our manufacturing, supply chain, and quality control Proactively and collaboratively work with the CEO and CTO to define short-term and long-term growth objectives, translating them into actionable plans Drive operational excellence through data-driven decision-making, performance metrics, and continuous improvement initiatives Develop and manage strategic partnerships and collaborations to enhance our competitive position in the biomaterials industry Champion a culture of excellence, safety, sustainability, and compliance in all operational activities Report to Investors and Board by providing operational insights and strategies Job requirements REQUIRED SKILLS AND EXPERIENCE Proven track record of 5+ years in senior leadership role(s), with experience of growing and leading a team in a manufacturing setting Expert understanding of manufacturing processes Experience in scaling operations, with a passion for innovation and disruption Strong strategic thinking and problem-solving skills, adept at turning challenges into opportunities Exceptional communication and interpersonal skills to engage with employees and stakeholders at all levels Demonstrated ability to navigate ambiguity and make decisions in a fast-paced, rapidly evolving environment DESIRED SKILLS AND EXPERIENCE The following skills and experience are not required for the role, but would be beneficial for a successful applicant: Experience in a pre-revenue Startup or rapid-growth organisation Experience working in textiles, composites, or coatings industries A passion for innovation within the fashion/textiles industry BENEFITS: Company pension scheme Private Health Insurance, including vision and stipends Enhanced Parental Leave Policy Hybrid working arrangements & flexible working hours Cycle-to-work Scheme Dog-friendly office in South West London Support from world class investors and advisors OUR VALUES Co-Culture - We Co-Culture Change Co-Culture reflects our commitment to cross-pollination internally and externally, our ability to lean on one another, and our role as a catalyst in both business and culture. Growth - We Put Growth on a Pedestal Growth speaks to our inspiration and creative use of biology, our bias towards impact and scale, and our dedication to empowering industry to 'grow up' from a harmful past. By Design - We Do It All By Design By Design articulates the intentionality, empathy and creativity built into every aspect of our work. It also denotes the importance of accountability and our adherence to core design thinking principles. OUR HIRING PROCESS Round 0 . Apply online Round 1 . 30 minute phone interview where we'll dive into your work history and motivations for applying to Modern Synthesis Round 2 . 1 hour skills interview where we'll explore the skills and knowledge you'll bring to this role Round 3 . 1 hour on-site interview where you'll present to our panel and we'll discuss how work at Modern Synthesis aligns with your values and future plans Round 4 . An on-site informalcultural-fit interview where you will meet with members of our team and discuss working at Modern Synthesis MODERN SYNTHESIS ED&I STATEMENT Innovation rarely happens in a vacuum. The greatest ideas stem from a variety of perspectives, and an environment that supports equal representation and opportunities for all. We are committed to driving global change. We only have one planet we all call home, and we need to work together to protect it. We believe in collaboration and a culture of debate. Disagreements are a chance to refocus our direction. We call this co-culture. We welcome people of all races, genders, religions, ages, backgrounds, and abilities to our workplace and are committed to ensuring all our employees are safe, heard, represented and provided with every opportunity to thrive. Equally we will act with integrity, purpose and respect in everything we do. We too are human. We will likely make mistakes and need to continue evolving our approach to ED&I as the world around us changes.
May 02, 2024
Full time
Modern Synthesis is crafting the next generation of biomaterials by connecting the dots between biology, material science and design. We're on a mission to create sustainable materials which reduce the fashion industry's dependence on petrochemicals - without sacrificing performance or creativity. Our first material, which is grown by bacteria, is fully biodegradable and astonishingly strong. You can read more about it on our website . We believe that big magic happens when disparate disciplines, perspectives and ideas collide. As a team of biologists, chemists, designers, engineers, business experts, robots and microbes, we get to witness this magic on a daily basis. From our strong culture of debate (hot takes always welcome ️) to our bi-weekly deep dives, we intentionally embed collaboration and growth into everything we do. We hire people, not roles, so we can be flexible on scope. We strongly encourage you to apply if you think you're qualified for a portion of this role, and can demonstrate a proven ability to take on new skills and challenges. ABOUT THE ROLE We're seeking a dynamic and visionary Chief Operating Officer (COO) to join our leadership team. You'll help propel us to new heights as we embark on the next growth stage of our business. Reporting directly to the CEO, you will have a pivotal role in setting and executing our operational strategy and fostering innovation in our manufacturing process. You will be at the forefront of leading a team dedicated to pushing the boundaries of material technologies. RESPONSIBILITIES Lead the development and execution of the company's operational strategy, ensuring alignment with our mission and vision Build and manage a high-performing team across various functions, fostering a culture of innovation and collaboration Oversee end-to-end operations, with an immediate focus on scaling our manufacturing, supply chain, and quality control Proactively and collaboratively work with the CEO and CTO to define short-term and long-term growth objectives, translating them into actionable plans Drive operational excellence through data-driven decision-making, performance metrics, and continuous improvement initiatives Develop and manage strategic partnerships and collaborations to enhance our competitive position in the biomaterials industry Champion a culture of excellence, safety, sustainability, and compliance in all operational activities Report to Investors and Board by providing operational insights and strategies Job requirements REQUIRED SKILLS AND EXPERIENCE Proven track record of 5+ years in senior leadership role(s), with experience of growing and leading a team in a manufacturing setting Expert understanding of manufacturing processes Experience in scaling operations, with a passion for innovation and disruption Strong strategic thinking and problem-solving skills, adept at turning challenges into opportunities Exceptional communication and interpersonal skills to engage with employees and stakeholders at all levels Demonstrated ability to navigate ambiguity and make decisions in a fast-paced, rapidly evolving environment DESIRED SKILLS AND EXPERIENCE The following skills and experience are not required for the role, but would be beneficial for a successful applicant: Experience in a pre-revenue Startup or rapid-growth organisation Experience working in textiles, composites, or coatings industries A passion for innovation within the fashion/textiles industry BENEFITS: Company pension scheme Private Health Insurance, including vision and stipends Enhanced Parental Leave Policy Hybrid working arrangements & flexible working hours Cycle-to-work Scheme Dog-friendly office in South West London Support from world class investors and advisors OUR VALUES Co-Culture - We Co-Culture Change Co-Culture reflects our commitment to cross-pollination internally and externally, our ability to lean on one another, and our role as a catalyst in both business and culture. Growth - We Put Growth on a Pedestal Growth speaks to our inspiration and creative use of biology, our bias towards impact and scale, and our dedication to empowering industry to 'grow up' from a harmful past. By Design - We Do It All By Design By Design articulates the intentionality, empathy and creativity built into every aspect of our work. It also denotes the importance of accountability and our adherence to core design thinking principles. OUR HIRING PROCESS Round 0 . Apply online Round 1 . 30 minute phone interview where we'll dive into your work history and motivations for applying to Modern Synthesis Round 2 . 1 hour skills interview where we'll explore the skills and knowledge you'll bring to this role Round 3 . 1 hour on-site interview where you'll present to our panel and we'll discuss how work at Modern Synthesis aligns with your values and future plans Round 4 . An on-site informalcultural-fit interview where you will meet with members of our team and discuss working at Modern Synthesis MODERN SYNTHESIS ED&I STATEMENT Innovation rarely happens in a vacuum. The greatest ideas stem from a variety of perspectives, and an environment that supports equal representation and opportunities for all. We are committed to driving global change. We only have one planet we all call home, and we need to work together to protect it. We believe in collaboration and a culture of debate. Disagreements are a chance to refocus our direction. We call this co-culture. We welcome people of all races, genders, religions, ages, backgrounds, and abilities to our workplace and are committed to ensuring all our employees are safe, heard, represented and provided with every opportunity to thrive. Equally we will act with integrity, purpose and respect in everything we do. We too are human. We will likely make mistakes and need to continue evolving our approach to ED&I as the world around us changes.
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
May 02, 2024
Full time
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place. We are now looking to recruit a Client Support Team Member to join the team to help support the growth of the business. Job Overview As part of our account management team, you will become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast client-focused solutions. Day-to-Day Responsibilities Provide excellent customer service to new and existing Peninsula clients. To understand all client databases and systems to adequately access the client and service information. Maintenance of client profiles including additional sites, change in employee information, and undertaking investigations where appropriate. Rescheduling of cancelled appointments Management of client task lists To receive client and consultant telephone & email inquiries and resolve them in line with internal SLAs. To liaise with the Business Development Manager regarding clarification of the client contracted service provision. Provide feedback to line managers to help improve processes and promote best practices. To provide comprehensive support to clients on the services they have and look for opportunities to expand the clients' services. Accountability for obtaining a prompt response to client queries, complaints, and requests to cancel. Job Goals and Metrics Average of 30 actions per day Average quality scores of 3.6+ SLA Management of 99%+ Minimum of 1 Positive review per month Minimum talk time of 1.5 hours All client telephone calls are to be answered in accordance with departmental standards. All written client correspondence to contain clear, accurate, and thorough information and meet required standards. What You Bring to the Team A "can-do" attitude Customer service skills are essential with a particular focus on rapport building and relationship management. Excellent communication skills, with the ability to communicate with clients and internal stakeholders throughout the business. Ability to work in a fast-paced environment. Strong time management skills. A dynamic and flexible approach, as well as the ability to work under pressure. Benefits: Profit Share Scheme Offices Based in the heart of Manchester. 25 Holidays + Bank Holidays (Increases with service) Day off on your Birthday Perk Box Discounts Christmas Bonus after 3 years Social Events Throughout the Year Contributory Pension Scheme Private Health Insurance after 5 years Why Join Our Team? This is a fantastic multi-award-winning place to work if you enjoy being exposed to a wide variety of customer service issues across all different sectors. The office is fast-paced and busy, so we look for colleagues who have a positive and results-focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. (phone number removed)FAR4 INDMANJ
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
May 02, 2024
Full time
Blinds and Curtains Installer - £25,000-£35,000+ earnings p/a APPLY NOW TO FIND OUT MORE AND JOIN US AT OUR VIRTUAL DISCOVERY SESSION. Are you looking for additional income? With flexible hours that work alongside other commitments? As a Hillary's advisor you can work either part or full time and still benefit from high earning potential. Imagine working for yourself, at your own pace, with hours that suit your needs and lifestyle. You will be joining a network of over 1100 self-employed advisors who operate locally and do just that. Hillarys was established over 50 years ago and remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m a year. Working in your local area you will visit customers in their homes to measure and advise on a fantastic range of products and fabrics. Once manufactured, we will send the product out ready to install at a time agreed with the customer. If this is something completely new to you, don't worry, we're committed to make every Advisor business successful and you'll benefit from a comprehensive programme of training, fitting and support right from the start. It's obvious how good the opportunity is when most tell us they wish they'd have joined Hillarys sooner. Join us virtually via video call at one of our discovery sessions to find out more. Here you will meet our Experienced Advisors, Trainers and Development Managers to talk about why becoming a Blinds and Curtains Fitter could be the best decision you will ever make. There will also be opportunity to ask any questions you may have. We welcome you and your partner to come along if they wish to learn more. We have lots of sessions available at times that suit you. Work for yourself, not by yourself - All the benefits of running your own local business without the worries: We will invest in advertising, so you do not need to worry about finding your own customers. You can focus on delivering a high level of service that will help your business to grow further through local recommendations and referrals. Flexible hours to suit your lifestyle. You decide when you want to work by managing your own diary and commitment. Run your business from home. Dedicated Support in growing your successful Local businesses. From a Business Development Manager, Local Account Manager and head office support. As a Local Hillarys Advisor and Installer, You should: Be personable, approachable and confident when meeting new people Have a vehicle and valid UK driving licence be competent in DIY It is essential that you are able to deliver a professional service from your very first day and with our experience and knowledge, we have created the complete starter package at the best deal possible. An investment of £2,750 covers: Full Tool kit, including everything you need to measure and fit successfully. Samsung tablet - allowing you to process orders and manage your business. Branded Hillarys work wear. Personalised business cards and leaflets for the lifetime of your business. A lifetime of training and support to ensure you succeed. This includes an initial 5 days training at our award winning Training Academy, followed by a further 5 days after the first 3 months to expand your business further. You will also have access to additional training courses at the Academy and online. To help you start your business we also have a range of payment options available.
Job Description Mann Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Sheerness. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor Competitive Salary OTE £35K Superb training and development programme Uncapped commission Leads generated from our colleagues in Estate Agency Quality and Loyalty Bonus Group Discounts on Property Services. Transparent and fair progression structure Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment - We invest in you! All expense paid trips for top achievers Main responsibilities of a Trainee Mortgage and Protection Advisor Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required to be a successful Trainee Mortgage and Protection Advisor Hold CeMap or industry equivalent qualification. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving license and access to your own vehicle. Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01608
May 02, 2024
Full time
Job Description Mann Estate Agency are looking for a Qualified Trainee Mortgage and Protection Advisor to join them in Sheerness. OTE £35k We are looking for an exceptional person who has the skills, attributes and drive to improve our customers experience throughout the mortgage process.You will need to be adaptable, self-motivated and comfortable working in a fast paced, target driven environment. What can we offer you as our Trainee Mortgage and Protection Advisor Competitive Salary OTE £35K Superb training and development programme Uncapped commission Leads generated from our colleagues in Estate Agency Quality and Loyalty Bonus Group Discounts on Property Services. Transparent and fair progression structure Highly skilled and experienced management team Central Admin Support and agile IT tools to help you succeed Supportive encouraging and rewarding environment - We invest in you! All expense paid trips for top achievers Main responsibilities of a Trainee Mortgage and Protection Advisor Building relationships with the Estate Agency teams in order to provide training and support. Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment. Being able to walk our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs. Taking part in regular branch meetings to discuss best practice and build lasting relationships. Skills and experience required to be a successful Trainee Mortgage and Protection Advisor Hold CeMap or industry equivalent qualification. Able to generate new business in a target driven environment. Outstanding customer care / customer service experience. Resilient, positive, organised, numerate and detail oriented Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). A Full UK driving license and access to your own vehicle. Countrywide Mortgage Services are part of the Connells Group , one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes , mortgage services , surveying , conveyancing and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.MS01608
Company Description Evelyn Partners is the UKs leading integrated wealth management and professional services group,with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and businesses. We provide an award-winning service for our clients by employing the best people. Join us on our mission to place the power of good advice into more hands because we believe that everyone deserves access to good advice, regardless of where theyre at in their financial journey. An exceptional track record of growth and innovation is driven by our core values of:Personal,offering advice based on a true understanding of what matters to our clients;Partnership, working with our clients in a joined-up, collaborative way; andPerformance, demonstrating a breadth and depth of advice expertise to deliver first-class results. Read more about us and available career opportunities here: Wealth, accountancy and business advisory services Evelyn Partners Why Evelyn Partners Beaconsfield? With approximately 70 employees working from this office, we pride ourselves on fostering a supportive and inclusive environment. You will be working with our vast client base which spans various industries, offering you exposure to interesting and diverse work. We prioritise learning and development, ensuring you have the support to help you reach your full potential, whilst contributing to the success of our growing company. Located in Beaconsfields Old Town, our office enjoys easy access to major transportation routes, including the M40 motorway and Chiltern Line train station, facilitating convenient commuting for our colleagues. Our central location ensures proximity to a wealth of amenities, including cafes, restaurants, and shops. Beaconsfield New Town is a 15-minute walk from the office, where you will find a traditional high street, M&S food hall and supermarkets. Job Description Job Purpose: To undertake a wide variety of audit, accounting and tax assignments to a high standard of technical competence, delivered with a good degree of autonomy, and within budget and client expectations. Key Objectives: Complying with the firms operating procedures on all assignments to deliver a consistent, high quality, client focussed output Timely and cost effective completion of tasks assigned, meeting deadlines and budgets to deliver an excellent standard of output with good fee recovery. A good level of autonomy and effective, proactive communication of progress to managers, Principals and their other colleagues, as appropriate. The ability to train, mentor and supervise more junior team members, supporting their growth as they progress through the firm A dedication to technical competence and your own continuing professional development. Professional and friendly communication with clients and colleagues At a senior level, we would expect the role to comprise 70-80% audit and 20-30% accounts and taxation. Key Activities: Timely and efficient completion of tasks assigned, in line with firm operating procedures and processes. Attending technical courses, undertaking technical reading to ensure own technical competence, awareness of internal procedures and communications. Agreement of budget with manager as job commences, regular monitoring of progress against budget and feedback to supervisors. Regular, proactive communication with managers, Principals and other colleagues to update on progress with assigned work. Facilitating team work and spirit within the team Skills, knowledge and competencies: Proven experience planning, undertaking and completing a wide variety of accounting assignments under FRS 102 Section 1A and FRS 105, of varying sizes and complexity A degree of exposure to group/consolidated accounts essential. Exposure to FRS 102 and IFRS desirable, but not essential. Proven experience planning, undertaking and finalising a variety of statutory audit assignments, compliant with ISAs Exposure to specialist audit assignments desirable, but not essential. Proven experience in drafting and finalising corporation tax computations for a variety of companies Good awareness of other aspects of OMB taxation (VAT, employment and personal taxes) Exceptional level of personal organisation, and a proven ability to manage own time and deadlines Qualifications What you'll need to be successful: Qualified for an accountancy qualification (ACA, CA, ACCA). Demonstrable audit and accounts experience gained within a professional services firm. Strong communication skills, both internally and directly with clients. Demonstrable experience of supervising others and delegation of work. Ability to motivate staff to ensure best performance. Demonstrable ability to organise self and others, such that you can work on several different assignments at one time. Strong communication skills in order to liaise with clients, directors, staff and other professionals. Ability to pro-actively monitor costs against budget for individual clients. Additional Information As a colleague here at Evelyn Partners, you will have access to benefits that include: Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and were delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know. JBRP1_UKTJ
May 02, 2024
Full time
Company Description Evelyn Partners is the UKs leading integrated wealth management and professional services group,with over 186 years of experience in helping generations of people and businesses to thrive. We offer an extensive range of financial and professional services to individuals, family trusts, professional intermediaries, charities and businesses. We provide an award-winning service for our clients by employing the best people. Join us on our mission to place the power of good advice into more hands because we believe that everyone deserves access to good advice, regardless of where theyre at in their financial journey. An exceptional track record of growth and innovation is driven by our core values of:Personal,offering advice based on a true understanding of what matters to our clients;Partnership, working with our clients in a joined-up, collaborative way; andPerformance, demonstrating a breadth and depth of advice expertise to deliver first-class results. Read more about us and available career opportunities here: Wealth, accountancy and business advisory services Evelyn Partners Why Evelyn Partners Beaconsfield? With approximately 70 employees working from this office, we pride ourselves on fostering a supportive and inclusive environment. You will be working with our vast client base which spans various industries, offering you exposure to interesting and diverse work. We prioritise learning and development, ensuring you have the support to help you reach your full potential, whilst contributing to the success of our growing company. Located in Beaconsfields Old Town, our office enjoys easy access to major transportation routes, including the M40 motorway and Chiltern Line train station, facilitating convenient commuting for our colleagues. Our central location ensures proximity to a wealth of amenities, including cafes, restaurants, and shops. Beaconsfield New Town is a 15-minute walk from the office, where you will find a traditional high street, M&S food hall and supermarkets. Job Description Job Purpose: To undertake a wide variety of audit, accounting and tax assignments to a high standard of technical competence, delivered with a good degree of autonomy, and within budget and client expectations. Key Objectives: Complying with the firms operating procedures on all assignments to deliver a consistent, high quality, client focussed output Timely and cost effective completion of tasks assigned, meeting deadlines and budgets to deliver an excellent standard of output with good fee recovery. A good level of autonomy and effective, proactive communication of progress to managers, Principals and their other colleagues, as appropriate. The ability to train, mentor and supervise more junior team members, supporting their growth as they progress through the firm A dedication to technical competence and your own continuing professional development. Professional and friendly communication with clients and colleagues At a senior level, we would expect the role to comprise 70-80% audit and 20-30% accounts and taxation. Key Activities: Timely and efficient completion of tasks assigned, in line with firm operating procedures and processes. Attending technical courses, undertaking technical reading to ensure own technical competence, awareness of internal procedures and communications. Agreement of budget with manager as job commences, regular monitoring of progress against budget and feedback to supervisors. Regular, proactive communication with managers, Principals and other colleagues to update on progress with assigned work. Facilitating team work and spirit within the team Skills, knowledge and competencies: Proven experience planning, undertaking and completing a wide variety of accounting assignments under FRS 102 Section 1A and FRS 105, of varying sizes and complexity A degree of exposure to group/consolidated accounts essential. Exposure to FRS 102 and IFRS desirable, but not essential. Proven experience planning, undertaking and finalising a variety of statutory audit assignments, compliant with ISAs Exposure to specialist audit assignments desirable, but not essential. Proven experience in drafting and finalising corporation tax computations for a variety of companies Good awareness of other aspects of OMB taxation (VAT, employment and personal taxes) Exceptional level of personal organisation, and a proven ability to manage own time and deadlines Qualifications What you'll need to be successful: Qualified for an accountancy qualification (ACA, CA, ACCA). Demonstrable audit and accounts experience gained within a professional services firm. Strong communication skills, both internally and directly with clients. Demonstrable experience of supervising others and delegation of work. Ability to motivate staff to ensure best performance. Demonstrable ability to organise self and others, such that you can work on several different assignments at one time. Strong communication skills in order to liaise with clients, directors, staff and other professionals. Ability to pro-actively monitor costs against budget for individual clients. Additional Information As a colleague here at Evelyn Partners, you will have access to benefits that include: Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and were delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know. JBRP1_UKTJ
Our client, a Lincolnshire and Nottinghamshire law firm. have been providing a service to clients for over 100 years. they are constantly investing their our people and infrastructure to ensure they are a leading law firm in todays market. Their position as a pre-eminent private client firm has been strengthened in the last few years by a growing reputation for helping clients with personal injury and clinical negligence claims. You will need: Law Degree (or equivalent); LPC qualification - Legal Executive qualification 3 - 6 years PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm Excellent IT and case management skills including Word/ Outlook and Excel Previous experience of working with case management systems will be an advantage Be able to present a professional image at all times to clients and collaborators Socially confident with good written and oral communication skills Location: Lincoln Hours: Monday-Friday, 9-5.30pm Capacity to up-skill with training Salary: 40-60k Additional Benefits: Company-wide bonus scheme - dependent company profitable 25 days annual leaveplus bank holidays Staff discount Annual Holiday Sale/Purchase scheme Benefit platform membership Life Assurance Flexible working Description They are inThe Legal 500, Clients Guide to the Best Law Firms, and currently looking for a candidate with 3-6 years PQE as a solicitor, legal executive or a someone with equivalent experience as a personal injury legal advisor, in order to run a busy caseload of personal injury cases, ranging from taking new instructions through to trial or settlement of litigated cases. This rolewill be based predominantly in their Lincoln office with flexibility to work from home part time after successful completion of a probationary period. Activities will be varied and will include, but are not limited to the following: To manage all client work allocated by the Head of Department. To ensure that all client work is progressed expeditiously and that the client is kept regularly informed on progress and oncosts. Exercise high standards of client care in a professional and pleasant manner. To achieve set performance targets. Ensure the confidentiality and security of all of the firms and client documentation and information. To maintain clear and precise communications with other personnel of the firm. To ensure good working relationships with external institutions and organisations. Experience Required Law Degree (or equivalent); LPC qualification; Legal Executive qualification. 3 - 6 years PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm. Excellent IT and case management skills, including Word, Outlook, and Excel. Previous experience of working with case management systems will be an advantage. Be able to present a professional image at all times to clients and collaborators. Socially confident with good written and oral communication skills. Hardworking and able to work to tight deadlines. Benefits include: Highly competitive salary commensurate with qualification and experience Bonus Scheme 25 days annual leave Staff discount Annual Holiday Sale/Purchase scheme Benefit platform membership Life Assurance Flexible working JBRP1_UKTJ
May 02, 2024
Full time
Our client, a Lincolnshire and Nottinghamshire law firm. have been providing a service to clients for over 100 years. they are constantly investing their our people and infrastructure to ensure they are a leading law firm in todays market. Their position as a pre-eminent private client firm has been strengthened in the last few years by a growing reputation for helping clients with personal injury and clinical negligence claims. You will need: Law Degree (or equivalent); LPC qualification - Legal Executive qualification 3 - 6 years PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm Excellent IT and case management skills including Word/ Outlook and Excel Previous experience of working with case management systems will be an advantage Be able to present a professional image at all times to clients and collaborators Socially confident with good written and oral communication skills Location: Lincoln Hours: Monday-Friday, 9-5.30pm Capacity to up-skill with training Salary: 40-60k Additional Benefits: Company-wide bonus scheme - dependent company profitable 25 days annual leaveplus bank holidays Staff discount Annual Holiday Sale/Purchase scheme Benefit platform membership Life Assurance Flexible working Description They are inThe Legal 500, Clients Guide to the Best Law Firms, and currently looking for a candidate with 3-6 years PQE as a solicitor, legal executive or a someone with equivalent experience as a personal injury legal advisor, in order to run a busy caseload of personal injury cases, ranging from taking new instructions through to trial or settlement of litigated cases. This rolewill be based predominantly in their Lincoln office with flexibility to work from home part time after successful completion of a probationary period. Activities will be varied and will include, but are not limited to the following: To manage all client work allocated by the Head of Department. To ensure that all client work is progressed expeditiously and that the client is kept regularly informed on progress and oncosts. Exercise high standards of client care in a professional and pleasant manner. To achieve set performance targets. Ensure the confidentiality and security of all of the firms and client documentation and information. To maintain clear and precise communications with other personnel of the firm. To ensure good working relationships with external institutions and organisations. Experience Required Law Degree (or equivalent); LPC qualification; Legal Executive qualification. 3 - 6 years PQE as a solicitor or legal executive or equivalent experience as a personal injury legal advisor within a law firm. Excellent IT and case management skills, including Word, Outlook, and Excel. Previous experience of working with case management systems will be an advantage. Be able to present a professional image at all times to clients and collaborators. Socially confident with good written and oral communication skills. Hardworking and able to work to tight deadlines. Benefits include: Highly competitive salary commensurate with qualification and experience Bonus Scheme 25 days annual leave Staff discount Annual Holiday Sale/Purchase scheme Benefit platform membership Life Assurance Flexible working JBRP1_UKTJ
Package Description Job Reference: 14258 Band: C Salary: £26,710 - £35,400 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: 2 x Continuing roles Location: Office Base is Salford or London - This is a hybrid role and the successful candidate will balance office working with home working We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Freelancers are eligible to apply for an internal role if they are on a Worker Contract and they have worked continuously for 6 months. If they have worked for less than 6 months continuously or have a break of 3 weeks or more between engagements, they must seek Divisional HR approval to apply for an internal role prior to submitting an application. If they are unsure which contract they are on, they can speak to their booker or the HR BP, however if it helps - both a PAYE freelance or Modus Gross contract is considered a Worker contract and covered by the Worker terms found here. Job Introduction Working to the Business Partner in the Production and Business Management Team, the primary objective of the role is to support the business and its key stakeholders in delivering world-beating journalism 24/7/365. The two new Business Co-ordinator roles will partner with a range of editorial teams based in Salford and across the UK and provide company and divisional secretariat duties across the wider News Division. Main Responsibilities The Business Co-ordinator will provide a wide range of business management services to editorial and operational teams to enable the business unit to achieve its objectives. The co-ordinators will work with the Company Secretary and Deputy for News along with the secretariat team to maintain high standards of corporate governance, including through scheduling and planning Board meetings, organising and managing AGMs, maintaining an accurate statutory register of entities, carrying out statutory filings and managing the process for the notarisation and legalisation of corporate documents. The co-ordinators will also partner closely with a range of output and content teams to support key business management activities including on-boarding administration, raising purchase orders and IT requests, collating, analysing and reporting specific Management Information (MI), including budget and headcount, as well as supporting the business with the delivery of strategic projects. The immediate priority will be to support work with the Company Secretary and Deputy to establish the corporate governance and company secretariat team, processes and ways of working, ensuring complaint operation and the effective management of risk. Ongoing, you will also work with the Business Partner and Business Advisor to ensure that the business management services remain fit-for-purpose, continually adapting to evolving customer and business needs. Are you the right candidate? Demonstrable experience of providing administrative support in a business unit of similar complexity across a range of teams, ideally with knowledge and experience of company secretarial duties, statutory obligations and corporate governance. Highly organised with a flexible and proactive approach and an ability to work with limited supervision and to co-ordinate a busy workload with conflicting priorities and tight deadlines. High attention to detail and practical experience of gathering, analysing and collating complex and confidential information. Ability to handle and analyse large amounts of data to produce MI data reports in a range of formats, ensuring deadlines are met and information provided is complete, accurate and timely. Strong IT skills with solid experience of office software packages (i.e. Word, Excel and PowerPoint) and preferably of other specialist reporting, business management and entity management tools. Experience in building and maintaining constructive working relationships with individuals across a range of teams and professional support functions. Ability to communicate effectively both orally and in writing and to target the content to the audience. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
May 02, 2024
Full time
Package Description Job Reference: 14258 Band: C Salary: £26,710 - £35,400 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. Contract type: 2 x Continuing roles Location: Office Base is Salford or London - This is a hybrid role and the successful candidate will balance office working with home working We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. Freelancers are eligible to apply for an internal role if they are on a Worker Contract and they have worked continuously for 6 months. If they have worked for less than 6 months continuously or have a break of 3 weeks or more between engagements, they must seek Divisional HR approval to apply for an internal role prior to submitting an application. If they are unsure which contract they are on, they can speak to their booker or the HR BP, however if it helps - both a PAYE freelance or Modus Gross contract is considered a Worker contract and covered by the Worker terms found here. Job Introduction Working to the Business Partner in the Production and Business Management Team, the primary objective of the role is to support the business and its key stakeholders in delivering world-beating journalism 24/7/365. The two new Business Co-ordinator roles will partner with a range of editorial teams based in Salford and across the UK and provide company and divisional secretariat duties across the wider News Division. Main Responsibilities The Business Co-ordinator will provide a wide range of business management services to editorial and operational teams to enable the business unit to achieve its objectives. The co-ordinators will work with the Company Secretary and Deputy for News along with the secretariat team to maintain high standards of corporate governance, including through scheduling and planning Board meetings, organising and managing AGMs, maintaining an accurate statutory register of entities, carrying out statutory filings and managing the process for the notarisation and legalisation of corporate documents. The co-ordinators will also partner closely with a range of output and content teams to support key business management activities including on-boarding administration, raising purchase orders and IT requests, collating, analysing and reporting specific Management Information (MI), including budget and headcount, as well as supporting the business with the delivery of strategic projects. The immediate priority will be to support work with the Company Secretary and Deputy to establish the corporate governance and company secretariat team, processes and ways of working, ensuring complaint operation and the effective management of risk. Ongoing, you will also work with the Business Partner and Business Advisor to ensure that the business management services remain fit-for-purpose, continually adapting to evolving customer and business needs. Are you the right candidate? Demonstrable experience of providing administrative support in a business unit of similar complexity across a range of teams, ideally with knowledge and experience of company secretarial duties, statutory obligations and corporate governance. Highly organised with a flexible and proactive approach and an ability to work with limited supervision and to co-ordinate a busy workload with conflicting priorities and tight deadlines. High attention to detail and practical experience of gathering, analysing and collating complex and confidential information. Ability to handle and analyse large amounts of data to produce MI data reports in a range of formats, ensuring deadlines are met and information provided is complete, accurate and timely. Strong IT skills with solid experience of office software packages (i.e. Word, Excel and PowerPoint) and preferably of other specialist reporting, business management and entity management tools. Experience in building and maintaining constructive working relationships with individuals across a range of teams and professional support functions. Ability to communicate effectively both orally and in writing and to target the content to the audience. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
About the Role: Grade Level (for internal use): 10 About the Role: The Team: Join our rapidly expanding Europe, Middle East, and Africa team within the Global Power & Renewables Consulting Practice at S&P Global Commodities Insights division. We're passionate about advising clients on sustainable energy solutions and empowering them to navigate the evolving landscape of power and renewables markets. Our diverse clientele includes leading power developers, utilities, integrated energy companies, technology firms, regulators, governments, and investors. We foster collaboration and draw upon our collective expertise to drive growth and innovation in the sector. As part of our dynamic team, you'll have the opportunity to work alongside talented consultants and experts from around the globe. We welcome individuals with diverse backgrounds and experiences, embracing the richness it brings to our projects and client engagements. Responsibilities and Impact: We advise clients on the future of power markets covering supply, demand, prices and the grid network. The scope also includes advisory to asset transactions (primarily renewables assets due diligence), power economic analysis, regulatory impact assessments and support our clients' understanding of the increasing interdependence between power markets and adjacent value chains such as mobility/transportation, hydrogen production, fuels consumption, energy storage, etc. The expected responsibilities for the role would include to: Participate in consulting project development and delivery, leading power supply, demand, and price forecasts. Within a project cycle, we expect a large degree of exposure to our clients and relevant players in the power industry (investors, developers, policy makers) Apply energy industry knowledge into various European markets as required by different consulting projects and client needs. Project work would entail supply-demand power modelling, legal and regulatory framework analysis, market entry strategies, scenario energy planning, power generation economics analysis, reliability studies, and asset due diligence and valuation. The main geographical focus will be in Europe On a project needs basis, support other S&P Global teams, mainly the Middle East and Africa power consulting teams Deliver insights through written reports, presentations, and client interactions as well as lead client meetings and presentation of a project's reports Participate in client or industry events and share key takeaways that impact the consulting team's work and priorities. Support business development (BD) in the region by preparing pitch decks and getting involved in BD and project scoping meetings. Some travel is required on average around 15% of the time (but could occasionally be more). What We're Looking For: Basic Required Qualifications: At least 5 years of demonstrated expertise in the power and renewables sector typically acquired by working in industry, government, research, or consulting. Highly desirable to have experience in European power markets either via industry or in an advisory capacity. Consulting experience in an energy consulting practice or as an internal consultant supporting investment decisions and development of strategies in energy markets. Bachelor's degree in business, economics, engineering, mathematics, or related field required. Analytical mindset with the ability to leverage data-driven insights to inform decision-making. Advanced proficiency with MS Office applications (Excel, Word and PowerPoint). Excellent written and verbal communication skills in English. Effective interpersonal skills to enable communication and collaboration with colleagues and clients and to navigate in a matrix organisation. Ability to thrive in a collaborative, team-oriented environment, with a willingness to contribute ideas and provide constructive feedback. Additional Preferred Qualifications: A post-graduate degree is preferred (including in finance, economics, or business) Experience in management consulting will be a significant plus. Understanding of power dispatch and demand modelling, including understanding of power dispatch optimization software, such as Plexos and Aurora. Programming languages (e.g. VBA , Python, R and/or SQL) proficiency is preferred Knowledge of several other European languages (beyond English) is a plus. We encourage applications from individuals of all backgrounds and are committed to fostering an inclusive and diverse workplace. Join us in shaping the future of European power markets and addressing complex challenges arising from the region's climate ambitions. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color . click apply for full job details
May 02, 2024
Full time
About the Role: Grade Level (for internal use): 10 About the Role: The Team: Join our rapidly expanding Europe, Middle East, and Africa team within the Global Power & Renewables Consulting Practice at S&P Global Commodities Insights division. We're passionate about advising clients on sustainable energy solutions and empowering them to navigate the evolving landscape of power and renewables markets. Our diverse clientele includes leading power developers, utilities, integrated energy companies, technology firms, regulators, governments, and investors. We foster collaboration and draw upon our collective expertise to drive growth and innovation in the sector. As part of our dynamic team, you'll have the opportunity to work alongside talented consultants and experts from around the globe. We welcome individuals with diverse backgrounds and experiences, embracing the richness it brings to our projects and client engagements. Responsibilities and Impact: We advise clients on the future of power markets covering supply, demand, prices and the grid network. The scope also includes advisory to asset transactions (primarily renewables assets due diligence), power economic analysis, regulatory impact assessments and support our clients' understanding of the increasing interdependence between power markets and adjacent value chains such as mobility/transportation, hydrogen production, fuels consumption, energy storage, etc. The expected responsibilities for the role would include to: Participate in consulting project development and delivery, leading power supply, demand, and price forecasts. Within a project cycle, we expect a large degree of exposure to our clients and relevant players in the power industry (investors, developers, policy makers) Apply energy industry knowledge into various European markets as required by different consulting projects and client needs. Project work would entail supply-demand power modelling, legal and regulatory framework analysis, market entry strategies, scenario energy planning, power generation economics analysis, reliability studies, and asset due diligence and valuation. The main geographical focus will be in Europe On a project needs basis, support other S&P Global teams, mainly the Middle East and Africa power consulting teams Deliver insights through written reports, presentations, and client interactions as well as lead client meetings and presentation of a project's reports Participate in client or industry events and share key takeaways that impact the consulting team's work and priorities. Support business development (BD) in the region by preparing pitch decks and getting involved in BD and project scoping meetings. Some travel is required on average around 15% of the time (but could occasionally be more). What We're Looking For: Basic Required Qualifications: At least 5 years of demonstrated expertise in the power and renewables sector typically acquired by working in industry, government, research, or consulting. Highly desirable to have experience in European power markets either via industry or in an advisory capacity. Consulting experience in an energy consulting practice or as an internal consultant supporting investment decisions and development of strategies in energy markets. Bachelor's degree in business, economics, engineering, mathematics, or related field required. Analytical mindset with the ability to leverage data-driven insights to inform decision-making. Advanced proficiency with MS Office applications (Excel, Word and PowerPoint). Excellent written and verbal communication skills in English. Effective interpersonal skills to enable communication and collaboration with colleagues and clients and to navigate in a matrix organisation. Ability to thrive in a collaborative, team-oriented environment, with a willingness to contribute ideas and provide constructive feedback. Additional Preferred Qualifications: A post-graduate degree is preferred (including in finance, economics, or business) Experience in management consulting will be a significant plus. Understanding of power dispatch and demand modelling, including understanding of power dispatch optimization software, such as Plexos and Aurora. Programming languages (e.g. VBA , Python, R and/or SQL) proficiency is preferred Knowledge of several other European languages (beyond English) is a plus. We encourage applications from individuals of all backgrounds and are committed to fostering an inclusive and diverse workplace. Join us in shaping the future of European power markets and addressing complex challenges arising from the region's climate ambitions. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn't stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color . click apply for full job details