Working Estate/ Farm Manager An exciting opportunity to oversee a busy 1,000 acre estate in Ashbourne, Derbyshire including management of a beef and suckling herd and arable land. Responsibilities include the daily planning, organisation, and supervision of all business activities together with working as part of the team on the ground with a fleet of modern machinery. Key responsibilities Managing and developing the farming business Crop production and management Livestock management Reporting to business management team as required Assist farm administration staff with grants and subsidies Good knowledge of compliance and assist with health and safety The salary will reflect experience however will include vehicle and house if required. All applications will be treated with strictest confidence and should be made in writing with a full CV to or call Paul or Jamie on for further details You can also apply for this role by clicking the Apply Button.
May 04, 2024
Full time
Working Estate/ Farm Manager An exciting opportunity to oversee a busy 1,000 acre estate in Ashbourne, Derbyshire including management of a beef and suckling herd and arable land. Responsibilities include the daily planning, organisation, and supervision of all business activities together with working as part of the team on the ground with a fleet of modern machinery. Key responsibilities Managing and developing the farming business Crop production and management Livestock management Reporting to business management team as required Assist farm administration staff with grants and subsidies Good knowledge of compliance and assist with health and safety The salary will reflect experience however will include vehicle and house if required. All applications will be treated with strictest confidence and should be made in writing with a full CV to or call Paul or Jamie on for further details You can also apply for this role by clicking the Apply Button.
Quality Inspector Basis: Permanent Shift Pattern : Day shift - 07.00 to 16.00 or 08:00 to 17:00 Monday to Thursday, and 07.00 to 12.00 on Fridays, with designated breaks. Location: Accrofab Limited - DE21 7RX Opportunity Summary: We have a vacancy within our Quality department and are currently recruiting for the role of Quality Inspector. We are looking for candidates who have relevant work experience seeking an opportunity to join our team and develop their skills. Responsibilities specific to the role To carry out 1st off Inspection / Receipt Inspection / Inspection and Calibration activities as required to support operations. Running CMM programmes; analysing and recording results and making appropriate quality decisions. To support the internal non-conformance process; raising rejects and ensuring all containment is captured. To liaise closely with Engineering to ensure the smooth transition of new products - New Product Introduction (NPI). General responsibilities Comply with all company Environmental, Health and Safety (EHS) requirements. Read and understand the requirements on the Job Card for the operation to be carried out. Ensure that all the documentation required to carry out the operation in accordance with the Job Card is available at the point of use and at the correct revision. Read and understand all manufacturing instructions prior to commencing an operation, this includes Machine and Tooling Set Up Packs as required, Engineering Drawings, Data Cards, Inspection Plans etc. Use of all measuring equipment as defined within Inspection Plans to check conformance to requirements. Carry out in process inspection in accordance with relevant inspection plans to ensure that components are conforming prior to passing on to subsequent operations. Ensure that components identified as non-conforming during in process inspection are identified and communicated in accordance with the Non-Conformance Procedure. Complete all work booking requirements within the MRP system to ensure accurate WIP records. Follow work handling and storage instructions to prevent damage to components. Support Root Cause Analysis activities when non-conformance occurs to prevent reoccurrence. Ensure that work areas are tidy, cleaned and maintained in accordance with 5S requirements. Engage and contribute to Continuous Improvement activities to maximise efficiency. Comply with all company procedures and policies. From time to time, you may be required to perform other duties as requested by your Line Manager, and whilst not listed above, these duties will be appropriate to the level of responsibility held and to the scope of the role as defined. IT Skills: Microsoft Office Job-specific IT systems: Basic ERP usage Work Environment: You will be working in a work environment built on our values where: We respect each other and assume positive intent We act with integrity demonstrating honesty, consistency and trustworthiness We prioritise the health, safety and wellbeing of ourselves and others We strive for excellence in everything we do If you require any further information, please do not hesitate to contact the HR Department. REF-
May 04, 2024
Full time
Quality Inspector Basis: Permanent Shift Pattern : Day shift - 07.00 to 16.00 or 08:00 to 17:00 Monday to Thursday, and 07.00 to 12.00 on Fridays, with designated breaks. Location: Accrofab Limited - DE21 7RX Opportunity Summary: We have a vacancy within our Quality department and are currently recruiting for the role of Quality Inspector. We are looking for candidates who have relevant work experience seeking an opportunity to join our team and develop their skills. Responsibilities specific to the role To carry out 1st off Inspection / Receipt Inspection / Inspection and Calibration activities as required to support operations. Running CMM programmes; analysing and recording results and making appropriate quality decisions. To support the internal non-conformance process; raising rejects and ensuring all containment is captured. To liaise closely with Engineering to ensure the smooth transition of new products - New Product Introduction (NPI). General responsibilities Comply with all company Environmental, Health and Safety (EHS) requirements. Read and understand the requirements on the Job Card for the operation to be carried out. Ensure that all the documentation required to carry out the operation in accordance with the Job Card is available at the point of use and at the correct revision. Read and understand all manufacturing instructions prior to commencing an operation, this includes Machine and Tooling Set Up Packs as required, Engineering Drawings, Data Cards, Inspection Plans etc. Use of all measuring equipment as defined within Inspection Plans to check conformance to requirements. Carry out in process inspection in accordance with relevant inspection plans to ensure that components are conforming prior to passing on to subsequent operations. Ensure that components identified as non-conforming during in process inspection are identified and communicated in accordance with the Non-Conformance Procedure. Complete all work booking requirements within the MRP system to ensure accurate WIP records. Follow work handling and storage instructions to prevent damage to components. Support Root Cause Analysis activities when non-conformance occurs to prevent reoccurrence. Ensure that work areas are tidy, cleaned and maintained in accordance with 5S requirements. Engage and contribute to Continuous Improvement activities to maximise efficiency. Comply with all company procedures and policies. From time to time, you may be required to perform other duties as requested by your Line Manager, and whilst not listed above, these duties will be appropriate to the level of responsibility held and to the scope of the role as defined. IT Skills: Microsoft Office Job-specific IT systems: Basic ERP usage Work Environment: You will be working in a work environment built on our values where: We respect each other and assume positive intent We act with integrity demonstrating honesty, consistency and trustworthiness We prioritise the health, safety and wellbeing of ourselves and others We strive for excellence in everything we do If you require any further information, please do not hesitate to contact the HR Department. REF-
Your Impact Real-Time Operations (RTO) is both one of five key lines of business today, and one of our most strategic priorities for delivering on our mission in the years and decades ahead. RTO includes our current products Axon Dispatch (the end-to-end enterprise software powering emergency services) and Axon Respond (live-streaming video, priority evidence upload, and more from our suite of cloud-connected cameras), as well as a pipeline of innovation positioning us to be the world's definitive real-time operations platform for public safety. What You'll Do Location: London, England or Remote, Greater London Area Reports to: Staff Engineer / Engineering Manager Lead engineering architecture design reviews Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including long-term thinking, sprint planning and stand-ups Building services that adhere to our high bar on availability and latency in this mission-critical space Working with the latest open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 6+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores You follow the latest in software engineering and open source technologies, and can intuit the fine line between promising new practice and overhyped fad You love delighting end users and hunger for novel challenges Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs B enefits listed herein may vary depending on the nature of your employment and the location where you work.
May 04, 2024
Full time
Your Impact Real-Time Operations (RTO) is both one of five key lines of business today, and one of our most strategic priorities for delivering on our mission in the years and decades ahead. RTO includes our current products Axon Dispatch (the end-to-end enterprise software powering emergency services) and Axon Respond (live-streaming video, priority evidence upload, and more from our suite of cloud-connected cameras), as well as a pipeline of innovation positioning us to be the world's definitive real-time operations platform for public safety. What You'll Do Location: London, England or Remote, Greater London Area Reports to: Staff Engineer / Engineering Manager Lead engineering architecture design reviews Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including long-term thinking, sprint planning and stand-ups Building services that adhere to our high bar on availability and latency in this mission-critical space Working with the latest open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 6+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores You follow the latest in software engineering and open source technologies, and can intuit the fine line between promising new practice and overhyped fad You love delighting end users and hunger for novel challenges Benefits that Benefit You Competitive Base Salary Annual Bonus and Restricted Stock Unit Eligibility Comprehensive Pension Plan with Matching Contribution 30 days paid holiday in addition to UK public holidays Enhanced Maternity and Paternity Leave for all employees Private Health Insurance Cash Plan including Dental, Optician and Therapeutic Treatment Plans GymPass Subscription Life assurance (x4 Annual Salary) Group income Protection Employee Assistance & Development Programs B enefits listed herein may vary depending on the nature of your employment and the location where you work.
Our client is an award-winning talent management, television production and live promotion group. They represent a prolific roster of artists including comedians, actors, presenters, writers and directors. They have also produced a number of BAFTA-winning TV shows and ground breaking live comedy productions. They are looking for an Office Manager to join their team. This is a fully office based role in West London. Office / Facilities Manage effective space utilisation and oversee all internal moves; Plan and co-ordinate production set-ups and shut downs; Office presentation: conduct daily and weekly office checks in order to maintain highest possible standard of office presentation. Address any improvements in a timely manner and provide design solutions; Oversee security and cleaning teams; Manage existing service contractors including catering, building maintenance, hospitality, etc. Administer tendering procedures as and when necessary. Develop and review all internal services and supplier management. Ensure that all suppliers and contractors comply with our Health and Safety arrangements and maintain their risk assessments and records; Coordinate regular spring clean in order to maintain a tidy and organized office throughout; Ensure compliance with sustainable best business practices and in line with our sustainability policy and goals; Oversee any proposed external office moves with the Global Director of Operations and People Operations Partner. General Day to day management: Operations Coordinator, Operations Assistant, Receptionist and work experience; Manage Operations staff rotas and make sure that cover is always in place; Maintain up-to-date supplier contacts and file records; Archiving: manage, review and improve current archiving systems; Ensure contact card system and contractor accreditation is up to date at all times; Oversee content of the intranet is up to date and accurate; Be the liaison point for the landlord; Be the liaison point for IT. Health and Safety Manage Health and Safety throughout the Company: ensure and monitor compliance with Health and Safety Regulations; conduct risk assessments, maintain accurate records and report any raised issues; Manage Health and Safety training throughout the Company and maintain records. Events Coordinate monthly staff drinks; Coordinate any other events such screenings and charity events; Coordinate annual summer staff BBQ.
May 04, 2024
Full time
Our client is an award-winning talent management, television production and live promotion group. They represent a prolific roster of artists including comedians, actors, presenters, writers and directors. They have also produced a number of BAFTA-winning TV shows and ground breaking live comedy productions. They are looking for an Office Manager to join their team. This is a fully office based role in West London. Office / Facilities Manage effective space utilisation and oversee all internal moves; Plan and co-ordinate production set-ups and shut downs; Office presentation: conduct daily and weekly office checks in order to maintain highest possible standard of office presentation. Address any improvements in a timely manner and provide design solutions; Oversee security and cleaning teams; Manage existing service contractors including catering, building maintenance, hospitality, etc. Administer tendering procedures as and when necessary. Develop and review all internal services and supplier management. Ensure that all suppliers and contractors comply with our Health and Safety arrangements and maintain their risk assessments and records; Coordinate regular spring clean in order to maintain a tidy and organized office throughout; Ensure compliance with sustainable best business practices and in line with our sustainability policy and goals; Oversee any proposed external office moves with the Global Director of Operations and People Operations Partner. General Day to day management: Operations Coordinator, Operations Assistant, Receptionist and work experience; Manage Operations staff rotas and make sure that cover is always in place; Maintain up-to-date supplier contacts and file records; Archiving: manage, review and improve current archiving systems; Ensure contact card system and contractor accreditation is up to date at all times; Oversee content of the intranet is up to date and accurate; Be the liaison point for the landlord; Be the liaison point for IT. Health and Safety Manage Health and Safety throughout the Company: ensure and monitor compliance with Health and Safety Regulations; conduct risk assessments, maintain accurate records and report any raised issues; Manage Health and Safety training throughout the Company and maintain records. Events Coordinate monthly staff drinks; Coordinate any other events such screenings and charity events; Coordinate annual summer staff BBQ.
Description About the Role We're looking for a passionate leader to join us at our Bognor Regis Resort as part of our Facilities Department. As our Compliance & Helpdesk Manager you will lead a team who co-ordinate all maintenance and repair jobs for the resort. The Facilities Helpdesk is made up of a small team of operators and a Manager who are required to work closely with the Facilities Head of Department, wider Facilities team, Resort Duty Managers and other department leaders to ensure technical jobs are prioritised and completed in a timely manner. You will be working in a fast-paced, high-energy environment using our in-house systems for planned preventative maintenance and any reactive reported jobs for the Facilities Team across all areas. You will ensure the resort is compliant and manage the day-to-day compliance across the resort and comply with Health & Safety regulations inline with Butlin's policies and legislation. You will liaise with all contractors to the resort, conduct meetings and briefings following through action plans. You will hold a great eye for detail and the ability to drive consistent standards whilst being guest obsessed and operating efficiently in everything you do. You will lead the Facilities Helpdesk team in coordinating all technical and housekeeping jobs for the resort and with a passion for caring for team by effective recruitment, training and personal development for the team. You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. Our resort is open all year round therefore typical working hours cover 40 hours per week, 5 days over 7, with shifts available between 8am - 10pm. About You We are looking for a passionate leader with similar experience in a detail-led environment with the ability to prioritise and plan effectively. You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo. You should have an excellent self-motivational quality with a proactive approach and have an excellent problem-solving attitude with the ability to work well on own initiative as well as part of a Team. Whilst your skills and experience are important to us, your approach, mindset and attitude are of equal interest to us. You should be passionate about leading and developing a team and supporting people through regular 121's and coaching. Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
May 04, 2024
Full time
Description About the Role We're looking for a passionate leader to join us at our Bognor Regis Resort as part of our Facilities Department. As our Compliance & Helpdesk Manager you will lead a team who co-ordinate all maintenance and repair jobs for the resort. The Facilities Helpdesk is made up of a small team of operators and a Manager who are required to work closely with the Facilities Head of Department, wider Facilities team, Resort Duty Managers and other department leaders to ensure technical jobs are prioritised and completed in a timely manner. You will be working in a fast-paced, high-energy environment using our in-house systems for planned preventative maintenance and any reactive reported jobs for the Facilities Team across all areas. You will ensure the resort is compliant and manage the day-to-day compliance across the resort and comply with Health & Safety regulations inline with Butlin's policies and legislation. You will liaise with all contractors to the resort, conduct meetings and briefings following through action plans. You will hold a great eye for detail and the ability to drive consistent standards whilst being guest obsessed and operating efficiently in everything you do. You will lead the Facilities Helpdesk team in coordinating all technical and housekeeping jobs for the resort and with a passion for caring for team by effective recruitment, training and personal development for the team. You should have a real passion for leading by example and inspiring others to deliver experiences that truly delight our guests. You should be an advocate for your team's fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin's. As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. Our resort is open all year round therefore typical working hours cover 40 hours per week, 5 days over 7, with shifts available between 8am - 10pm. About You We are looking for a passionate leader with similar experience in a detail-led environment with the ability to prioritise and plan effectively. You should have excellent communication skills and be confident engaging with teams at all levels. You should also have a curious mindset and not be afraid to challenge the status quo. You should have an excellent self-motivational quality with a proactive approach and have an excellent problem-solving attitude with the ability to work well on own initiative as well as part of a Team. Whilst your skills and experience are important to us, your approach, mindset and attitude are of equal interest to us. You should be passionate about leading and developing a team and supporting people through regular 121's and coaching. Delivering an amazing experience to our guests is the most important part of this role so you should be passionate about every interaction and should seek opportunities to improve this wherever possible. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
An exciting new opportunity has arisen for an Electrical Sales Manager to join this growing company. They are looking for an experienced sales person to drive sales within a busy and successful branch. The role To build and maintain relationships with existing and potential customers Dealing with suppliers to ensure the customer receives the correct products within the agreed time limits Maximising profitability of the branch by ensuring products are sold with the best possible margins Dealing with customers on the phone and face-to-face both in the branch and on site Delivering against agreed sales targets and KPI's to build and grow sales Ensuring all health and safety guidelines are followed at all times to ensure the branch is a safe environment Experience / Attributes required Electrical product knowledge is advantageous, ideally from an electrical wholesale background A track record in sales with experience in hitting and over achieving sales targets either on the phone of face-to-face Ability to analyse complex data such as financial and statistical information Excellent customer service and interpersonal skills Strong communication skills with confidence to build relationships with customers both face-to-face and over the phone This is a fantastic opportunity to join a hugely successful brand. For the right candidate, they offer unrivalled progression opportunities and great benefits. Please call on (phone number removed) to discuss further or apply on the link below. Mandeville is acting as an Employment Agency in relation to this vacancy.
May 04, 2024
Full time
An exciting new opportunity has arisen for an Electrical Sales Manager to join this growing company. They are looking for an experienced sales person to drive sales within a busy and successful branch. The role To build and maintain relationships with existing and potential customers Dealing with suppliers to ensure the customer receives the correct products within the agreed time limits Maximising profitability of the branch by ensuring products are sold with the best possible margins Dealing with customers on the phone and face-to-face both in the branch and on site Delivering against agreed sales targets and KPI's to build and grow sales Ensuring all health and safety guidelines are followed at all times to ensure the branch is a safe environment Experience / Attributes required Electrical product knowledge is advantageous, ideally from an electrical wholesale background A track record in sales with experience in hitting and over achieving sales targets either on the phone of face-to-face Ability to analyse complex data such as financial and statistical information Excellent customer service and interpersonal skills Strong communication skills with confidence to build relationships with customers both face-to-face and over the phone This is a fantastic opportunity to join a hugely successful brand. For the right candidate, they offer unrivalled progression opportunities and great benefits. Please call on (phone number removed) to discuss further or apply on the link below. Mandeville is acting as an Employment Agency in relation to this vacancy.
Job Description £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve
May 04, 2024
Full time
Job Description £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve
Benefits: Free parking 25 days of annual leave, in addition to bank holidays Private Pension plan Life Assurance Early finish at 1 pm on Fridays Key Responsibilities: Equipment Maintenance: Perform in-house Planned Preventative Maintenance (PPM) tasks for critical equipment, including generators, compressors, air conditioning systems, and air quality systems. Safety Checks: Conduct monthly safety checks, such as inspecting fire extinguishers, emergency lights, emergency exits, and more, to ensure a safe environment. Service Request Management: Maintain the Facilities Service Request Log, collaborating with department managers to complete DIY tasks promptly. Coordinate with the Facilities & Security Team Leader to engage contractors for larger requests. General Maintenance: Work alongside the Facilities & Security Team Leader to carry out various maintenance activities, including plumbing repairs, fixture maintenance, painting, decoration, and more. Basic electrical tasks such as fixing light fittings and adding plug sockets may be required. Safety Oversight: Ensure that all activities are performed safely and report any issues to the Facilities & Security Team Leader before, during, and after tasks are completed. Contractor Management: Monitor the contractor calendar, greet and supervise visiting contractors, and ensure they adhere to safety regulations and Risk Assessment and Method Statements (RAMS). Inventory Management: Order necessary parts and equipment through our purchasing system, ensuring that supplies are readily available. Meter Readings: Perform monthly meter readings to track resource consumption. Waste Management: Monitor waste areas, arrange collections as needed, and promptly resolve any waste-related issues. Facilities Projects: Collaborate with the Facilities & Security Team Leader, department managers, and contractors to execute larger facilities projects smoothly. Emergency Response: Respond to emergencies such as plumbing issues, water leaks, and power outages to make the situation safe. Arrange for contractor assistance when necessary. Health and Safety: Uphold the Company's Environmental, Health, and Safety Management Systems. Education/Experience Required: Ability to build effective working relationships with colleagues and external contractors. Proficiency in MS Office applications. Pragmatic and professional decision-making under pressure. Competence in performing minor DIY tasks safely. Good knowledge of facilities systems, including plumbing and electrical work. Significant experience or qualification related to electrical work is highly advantageous. Understanding of Health and Safety protocols. Experience in managing small building projects (hands-on side); admin support will be provided. Proficiency in using hand tools and equipment safely. Physical fitness for tasks involving moving, lifting, and working at heights. Valid driver's licence and access to a vehicle for inter-site travel. Drivers Licence Needed due to location and travel between two sites.
May 04, 2024
Full time
Benefits: Free parking 25 days of annual leave, in addition to bank holidays Private Pension plan Life Assurance Early finish at 1 pm on Fridays Key Responsibilities: Equipment Maintenance: Perform in-house Planned Preventative Maintenance (PPM) tasks for critical equipment, including generators, compressors, air conditioning systems, and air quality systems. Safety Checks: Conduct monthly safety checks, such as inspecting fire extinguishers, emergency lights, emergency exits, and more, to ensure a safe environment. Service Request Management: Maintain the Facilities Service Request Log, collaborating with department managers to complete DIY tasks promptly. Coordinate with the Facilities & Security Team Leader to engage contractors for larger requests. General Maintenance: Work alongside the Facilities & Security Team Leader to carry out various maintenance activities, including plumbing repairs, fixture maintenance, painting, decoration, and more. Basic electrical tasks such as fixing light fittings and adding plug sockets may be required. Safety Oversight: Ensure that all activities are performed safely and report any issues to the Facilities & Security Team Leader before, during, and after tasks are completed. Contractor Management: Monitor the contractor calendar, greet and supervise visiting contractors, and ensure they adhere to safety regulations and Risk Assessment and Method Statements (RAMS). Inventory Management: Order necessary parts and equipment through our purchasing system, ensuring that supplies are readily available. Meter Readings: Perform monthly meter readings to track resource consumption. Waste Management: Monitor waste areas, arrange collections as needed, and promptly resolve any waste-related issues. Facilities Projects: Collaborate with the Facilities & Security Team Leader, department managers, and contractors to execute larger facilities projects smoothly. Emergency Response: Respond to emergencies such as plumbing issues, water leaks, and power outages to make the situation safe. Arrange for contractor assistance when necessary. Health and Safety: Uphold the Company's Environmental, Health, and Safety Management Systems. Education/Experience Required: Ability to build effective working relationships with colleagues and external contractors. Proficiency in MS Office applications. Pragmatic and professional decision-making under pressure. Competence in performing minor DIY tasks safely. Good knowledge of facilities systems, including plumbing and electrical work. Significant experience or qualification related to electrical work is highly advantageous. Understanding of Health and Safety protocols. Experience in managing small building projects (hands-on side); admin support will be provided. Proficiency in using hand tools and equipment safely. Physical fitness for tasks involving moving, lifting, and working at heights. Valid driver's licence and access to a vehicle for inter-site travel. Drivers Licence Needed due to location and travel between two sites.
Are you a seasoned hospitality professional with a flair for leadership and a passion for delivering exceptional dining experiences? Do you thrive in a bustling bistro atmosphere where every guest feels like family? We're seeking a talented Restaurant Manager to lead our client's team in their charming bistro nestled in the picturesque Scottish town of Callander. Responsibilities: Lead by example, providing exceptional service and hospitality to guests while motivating and inspiring the restaurant team Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and financial performance Create and maintain a welcoming atmosphere that reflects the bistro's unique charm and character Develop and execute innovative strategies to enhance the dining experience, increase revenue, and attract new guests Foster positive relationships with guests, staff, suppliers, and the local community Ensure compliance with health, safety, and sanitation standards at all times Continuously monitor and evaluate service standards, guest feedback, and industry trends to drive continuous improvement Requirements: Proven experience in a managerial role within the restaurant or hospitality industry Strong leadership, communication, and interpersonal skills Exceptional customer service skills with a genuine passion for hospitality Ability to work effectively under pressure and handle multiple tasks with ease Knowledge of food and beverage operations, including menu development and wine pairing Must be legally eligible to work in the UK Perks: Competitive salary and performance-based incentives Opportunities for career growth and advancement within a well-established bistro A supportive and collaborative work environment with a passionate team Discounted or complimentary meals and beverages The opportunity to be part of a vibrant community in the heart of Scotland's stunning countryside If you're ready to take the next step in your career and lead a talented team in delivering exceptional dining experiences in Callander, we want to hear from you! HOPSPO function as an Employment Agancy in relation to this vacancy.
May 04, 2024
Full time
Are you a seasoned hospitality professional with a flair for leadership and a passion for delivering exceptional dining experiences? Do you thrive in a bustling bistro atmosphere where every guest feels like family? We're seeking a talented Restaurant Manager to lead our client's team in their charming bistro nestled in the picturesque Scottish town of Callander. Responsibilities: Lead by example, providing exceptional service and hospitality to guests while motivating and inspiring the restaurant team Oversee all aspects of restaurant operations, including staffing, scheduling, inventory management, and financial performance Create and maintain a welcoming atmosphere that reflects the bistro's unique charm and character Develop and execute innovative strategies to enhance the dining experience, increase revenue, and attract new guests Foster positive relationships with guests, staff, suppliers, and the local community Ensure compliance with health, safety, and sanitation standards at all times Continuously monitor and evaluate service standards, guest feedback, and industry trends to drive continuous improvement Requirements: Proven experience in a managerial role within the restaurant or hospitality industry Strong leadership, communication, and interpersonal skills Exceptional customer service skills with a genuine passion for hospitality Ability to work effectively under pressure and handle multiple tasks with ease Knowledge of food and beverage operations, including menu development and wine pairing Must be legally eligible to work in the UK Perks: Competitive salary and performance-based incentives Opportunities for career growth and advancement within a well-established bistro A supportive and collaborative work environment with a passionate team Discounted or complimentary meals and beverages The opportunity to be part of a vibrant community in the heart of Scotland's stunning countryside If you're ready to take the next step in your career and lead a talented team in delivering exceptional dining experiences in Callander, we want to hear from you! HOPSPO function as an Employment Agancy in relation to this vacancy.
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 04, 2024
Full time
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres, teams, Team Leaders and Health Care Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be Face to Face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with CHDA vision and values Assist customers with completion of forms, including expense claims, inline with COVID19 guidelines Prepare and maintain rooms and equipment to ensure they are ready for the Health Care Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within CHDA Arrange and set up additional equipment for Health Care Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Centre for Health and Disability Assessments, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Job Description: We are seeking an experienced and proactive Office Manager to join our clients team. As the Office Manager, you will be the backbone of office operations, ensuring smooth day-to-day functioning and providing crucial support to various departments. This role offers a unique opportunity to contribute to both internal operations and external customer interactions, with a focus on B2B customer service. Responsibilities: Oversee and manage daily office operations, including but not limited to: managing schedules, coordinating meetings, health and safety, and maintaining office supplies. Act as the primary point of contact for B2B customer inquiries and support, ensuring timely and professional responses to customer queries and concerns. Collaborate with the sales and marketing teams to support B2B customer engagement initiatives. Maintain accurate records of customer interactions and transactions, utilizing CRM software to track customer accounts and preferences. Qualifications: Proven experience in office management or administrative roles, with a strong understanding of office procedures and best practices. Excellent communication skills, both written and verbal, with the ability to interact professionally with B2B customers and internal stakeholders. Strong organizational and multitasking abilities, with a keen attention to detail and the ability to prioritize tasks effectively. Proficiency in MS Office Suite and experience with CRM software Experience in B2B customer service or client management is a plus. Apply Now
May 03, 2024
Full time
Job Description: We are seeking an experienced and proactive Office Manager to join our clients team. As the Office Manager, you will be the backbone of office operations, ensuring smooth day-to-day functioning and providing crucial support to various departments. This role offers a unique opportunity to contribute to both internal operations and external customer interactions, with a focus on B2B customer service. Responsibilities: Oversee and manage daily office operations, including but not limited to: managing schedules, coordinating meetings, health and safety, and maintaining office supplies. Act as the primary point of contact for B2B customer inquiries and support, ensuring timely and professional responses to customer queries and concerns. Collaborate with the sales and marketing teams to support B2B customer engagement initiatives. Maintain accurate records of customer interactions and transactions, utilizing CRM software to track customer accounts and preferences. Qualifications: Proven experience in office management or administrative roles, with a strong understanding of office procedures and best practices. Excellent communication skills, both written and verbal, with the ability to interact professionally with B2B customers and internal stakeholders. Strong organizational and multitasking abilities, with a keen attention to detail and the ability to prioritize tasks effectively. Proficiency in MS Office Suite and experience with CRM software Experience in B2B customer service or client management is a plus. Apply Now
Communal Services Supervisor Birmingham £24,500- £27,560 per annum (depending on experience) Permanent 37.5 Hours per week Monday to Friday. About the role We have an exciting opportunity for a Communal Services Supervisor (to join our Estate Services team, based in West Midlands). You will maintain designated estates to ensure they are well presented and safe places to live. You will provide communal auditing, directly manage Estate Service staff, proactively manage service budgets reporting directly to the Communal Service Manager. On a day-to-day basis, you will be required to liaise with contractors, colleagues within the organisation, customers, and members of the general public. You will be required to build a good working relationship with all teams. This is a customer facing role, so delivering excellent customer service is essential and will be at the heart of everything you do. When necessary, you will be required to attend practical and classroom-based training, organise team meetings and company arranged events. You will be responsible for always ensuring compliance with Health and Safety guidelines, policies and procedures. This includes Health and Safety devices and Operational Personal Protective Equipment (PPE). responsible reporting of onsite Health and Safety issues, responsive repairs, and fly tipping waste. The benefits; 34 days annual leave, plus the option to purchase up to 5 additional days Birthday leave New Home leave Life assurance (3 x salary) Employee Assistance programme Employee Wellbeing programme Flexible Working options About You The successful candidate will: Be customer focused & approachable, maintaining good relationships with our customers. Be a team player who uses their own initiative, having a can-do attitude and proactive approach to work. An understanding of COSHH and H&S regulations. Be able to carry out supervisions and general line management practises, being able to organise and prioritise weekly working schedules. Be self-motivated and able to work with minimal supervision, providing cover to the Communal Services Manager when away. Must hold a full, valid UK driving licence. Good understanding of Microsoft Office programmes and computer literacy. Desirable experience: Experience in Grounds maintenance. Have a good understanding of Service Charges or previous experience working with them. Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse. Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people Applying All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
May 03, 2024
Full time
Communal Services Supervisor Birmingham £24,500- £27,560 per annum (depending on experience) Permanent 37.5 Hours per week Monday to Friday. About the role We have an exciting opportunity for a Communal Services Supervisor (to join our Estate Services team, based in West Midlands). You will maintain designated estates to ensure they are well presented and safe places to live. You will provide communal auditing, directly manage Estate Service staff, proactively manage service budgets reporting directly to the Communal Service Manager. On a day-to-day basis, you will be required to liaise with contractors, colleagues within the organisation, customers, and members of the general public. You will be required to build a good working relationship with all teams. This is a customer facing role, so delivering excellent customer service is essential and will be at the heart of everything you do. When necessary, you will be required to attend practical and classroom-based training, organise team meetings and company arranged events. You will be responsible for always ensuring compliance with Health and Safety guidelines, policies and procedures. This includes Health and Safety devices and Operational Personal Protective Equipment (PPE). responsible reporting of onsite Health and Safety issues, responsive repairs, and fly tipping waste. The benefits; 34 days annual leave, plus the option to purchase up to 5 additional days Birthday leave New Home leave Life assurance (3 x salary) Employee Assistance programme Employee Wellbeing programme Flexible Working options About You The successful candidate will: Be customer focused & approachable, maintaining good relationships with our customers. Be a team player who uses their own initiative, having a can-do attitude and proactive approach to work. An understanding of COSHH and H&S regulations. Be able to carry out supervisions and general line management practises, being able to organise and prioritise weekly working schedules. Be self-motivated and able to work with minimal supervision, providing cover to the Communal Services Manager when away. Must hold a full, valid UK driving licence. Good understanding of Microsoft Office programmes and computer literacy. Desirable experience: Experience in Grounds maintenance. Have a good understanding of Service Charges or previous experience working with them. Trident Group has over 60 years experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m. The Group consists of; Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse. Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people Applying All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).
Head of Customer Service Orpington £45,000 - £50,000 + bonus and bens Company Overview Spy Alarms are a fast-growing security company based in the Southeast. It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the "family feel" culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment. Job Purpose: We are creating a new position of Head of Customer Service to help us measure and continually improve our customer experience. The position reports to the Group Service Director. As our organisation expands, your leadership will extend to a team of Service Managers, mirroring the growth of the business. Your role will require strong interpersonal skills, positivity, exceptional organisational abilities, and a proven track record in people management. As the Head of Customer Service, your primary responsibility will involve overseeing the customer service efforts of each Service Manager and their respective teams. This includes actively measuring, monitoring, and steering the customer service strategies to ensure alignment with our organisational goals and objectives. Responsibilities: Team Leadership: Day to day Leading and managing a select team of Service Managers, ensuring they are motivated, trained, and equipped to deliver exceptional service to customers. Setting Service Standards: Establishing and maintaining service standards and protocols to ensure consistency and quality in our customer interactions. Handling Customer Complaints: Addressing customer inquiries, concerns, and complaints in a timely and professional manner, striving to resolve issues to the customer's satisfaction. Monitoring Performance (KPI's): Monitoring team performance metrics such as response times, resolution rates, customer satisfaction scores, and other key performance indicators (KPIs), and taking corrective actions as needed. Training and Development: Providing ongoing training, coaching, and feedback to our customer service advisors to improve their skills and performance. (Auditing or recorded calls & emails) Process Improvement: Working with the Head of P&P in Identifying areas for process improvement in customer service operations and implementing changes to enhance efficiency and effectiveness. Building Customer Relationships: Building strong relationships with key customers, understanding their needs and preferences, and advocating for their interests within the organization. (Working with the Priority Desk Manager to achieve this.) Customer Feedback Analysis: Analysing customer feedback, surveys, and data to identify trends, patterns, and areas for improvement in products, services, or processes. Cross-functional Collaboration: Collaborating with other departments such as sales, credit control, Installation, and operations to address customer needs and improve overall customer experience. Help develop a customer retention strategy based on data analysis, customer feedback & staff feedback. Driving a positive Culture, and being a positive role model for the department and our business Overall, the Head of Customer Service plays a critical role in driving customer satisfaction, loyalty, and retention by ensuring that the customer service team delivers exceptional service and support at every touchpoint. Skills and Experience: +5 years' recent experience in a customer service / contact centre management position. Excellent customer service skills Excellent communication skills The ability to analyse data, draw conclusions and implement process changes as directed by the results of the data analysis Strong conflict resolution/negotiating skills Coaching and staff training experience Empathy and patience Knowledge/Experience of Microsoft Dynamics 365/NPS is an advantage but not essential Knowledge of the Security Industry/systems is an advantage but not essential Salary and Benefits: In return, you have the chance to work for a successful, growing NSI gold and BAFE approved company with a great reputation in the fire alarm/security industry. Competitive basic salary plus bonus Pension Up to 25 days holiday plus bank holidays and attendance bonus of 1 day BUPA Health & Safety and an employee assistance program Career progression opportunities Staff referral scheme Company Sick Pay Rewards & recognition programmes Ongoing training Company events Standard working hours are 8.30am-5.00pm Monday to Friday. Please be aware all successful candidates will need a full driving license and will have to undergo relevant security checks by NSSA standards Job Types: Full-time, Permanent
May 03, 2024
Full time
Head of Customer Service Orpington £45,000 - £50,000 + bonus and bens Company Overview Spy Alarms are a fast-growing security company based in the Southeast. It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the "family feel" culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment. Job Purpose: We are creating a new position of Head of Customer Service to help us measure and continually improve our customer experience. The position reports to the Group Service Director. As our organisation expands, your leadership will extend to a team of Service Managers, mirroring the growth of the business. Your role will require strong interpersonal skills, positivity, exceptional organisational abilities, and a proven track record in people management. As the Head of Customer Service, your primary responsibility will involve overseeing the customer service efforts of each Service Manager and their respective teams. This includes actively measuring, monitoring, and steering the customer service strategies to ensure alignment with our organisational goals and objectives. Responsibilities: Team Leadership: Day to day Leading and managing a select team of Service Managers, ensuring they are motivated, trained, and equipped to deliver exceptional service to customers. Setting Service Standards: Establishing and maintaining service standards and protocols to ensure consistency and quality in our customer interactions. Handling Customer Complaints: Addressing customer inquiries, concerns, and complaints in a timely and professional manner, striving to resolve issues to the customer's satisfaction. Monitoring Performance (KPI's): Monitoring team performance metrics such as response times, resolution rates, customer satisfaction scores, and other key performance indicators (KPIs), and taking corrective actions as needed. Training and Development: Providing ongoing training, coaching, and feedback to our customer service advisors to improve their skills and performance. (Auditing or recorded calls & emails) Process Improvement: Working with the Head of P&P in Identifying areas for process improvement in customer service operations and implementing changes to enhance efficiency and effectiveness. Building Customer Relationships: Building strong relationships with key customers, understanding their needs and preferences, and advocating for their interests within the organization. (Working with the Priority Desk Manager to achieve this.) Customer Feedback Analysis: Analysing customer feedback, surveys, and data to identify trends, patterns, and areas for improvement in products, services, or processes. Cross-functional Collaboration: Collaborating with other departments such as sales, credit control, Installation, and operations to address customer needs and improve overall customer experience. Help develop a customer retention strategy based on data analysis, customer feedback & staff feedback. Driving a positive Culture, and being a positive role model for the department and our business Overall, the Head of Customer Service plays a critical role in driving customer satisfaction, loyalty, and retention by ensuring that the customer service team delivers exceptional service and support at every touchpoint. Skills and Experience: +5 years' recent experience in a customer service / contact centre management position. Excellent customer service skills Excellent communication skills The ability to analyse data, draw conclusions and implement process changes as directed by the results of the data analysis Strong conflict resolution/negotiating skills Coaching and staff training experience Empathy and patience Knowledge/Experience of Microsoft Dynamics 365/NPS is an advantage but not essential Knowledge of the Security Industry/systems is an advantage but not essential Salary and Benefits: In return, you have the chance to work for a successful, growing NSI gold and BAFE approved company with a great reputation in the fire alarm/security industry. Competitive basic salary plus bonus Pension Up to 25 days holiday plus bank holidays and attendance bonus of 1 day BUPA Health & Safety and an employee assistance program Career progression opportunities Staff referral scheme Company Sick Pay Rewards & recognition programmes Ongoing training Company events Standard working hours are 8.30am-5.00pm Monday to Friday. Please be aware all successful candidates will need a full driving license and will have to undergo relevant security checks by NSSA standards Job Types: Full-time, Permanent
My client, an International Commodities house, are seeking a dynamic and organised individual to join their team as an Office Manager. You will be based in their London office but this client also has a Bourne end and several European locations that you will oversee. This role is pivotal in ensuring the smooth operation of the office and providing exceptional service to clients and guests. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask effectively. Responsibilities: First point of contact for all office queries Manage effective space utilisation and oversee all internal moves Plan and co-ordinate office moves Conduct daily and weekly office checks in order to maintain highestpossible standard of office presentation and provide design solutions Oversee security and cleaning teams Manage existing service contractors including catering, building maintenance, hospitality Manage Operations staff rotas and make sure that cover is always in place Oversee content of the intranet is up to date and accurate Assist with Health and Safety throughout the Company, ensureand monitor compliance with Health and Safety Regulations, conduct risk assessments Coordinate new starters' process with IT Coordinate monthly staff events Overseeing European offices Skills and experience required: Proven experience in a similar role, preferably in a corporate or professional environmentExcellent communication and interpersonal skillsStrong organisational and time management abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to handle multiple tasks and prioritise responsibilities effectivelyAttention to detail and accuracy
May 03, 2024
Full time
My client, an International Commodities house, are seeking a dynamic and organised individual to join their team as an Office Manager. You will be based in their London office but this client also has a Bourne end and several European locations that you will oversee. This role is pivotal in ensuring the smooth operation of the office and providing exceptional service to clients and guests. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask effectively. Responsibilities: First point of contact for all office queries Manage effective space utilisation and oversee all internal moves Plan and co-ordinate office moves Conduct daily and weekly office checks in order to maintain highestpossible standard of office presentation and provide design solutions Oversee security and cleaning teams Manage existing service contractors including catering, building maintenance, hospitality Manage Operations staff rotas and make sure that cover is always in place Oversee content of the intranet is up to date and accurate Assist with Health and Safety throughout the Company, ensureand monitor compliance with Health and Safety Regulations, conduct risk assessments Coordinate new starters' process with IT Coordinate monthly staff events Overseeing European offices Skills and experience required: Proven experience in a similar role, preferably in a corporate or professional environmentExcellent communication and interpersonal skillsStrong organisational and time management abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to handle multiple tasks and prioritise responsibilities effectivelyAttention to detail and accuracy
Our client one of the leaders in the construction industry is looking for a Site Manger for their Data Centre project in London and Milan. Start Date: Mid-February 2024 Key Responsibilities: Lead all site compliance functions, including Health & Safety, Quality Assurance/Quality Control, deliveries, and technical aspects (RAMS, Drawings & Specs, etc.). Coordinate logistics and ensure seamless project execution. Attend client meetings to manage compliance and coordination functions. Report directly to the Project Manager, providing regular updates on site activities. Coordinate and record handovers of all works. Support the Project Manager and Site Supervisor in material and labour coordination to meet program requirements. Assist the Project Manager and commercial team in managing variations, instructions, and maintaining commercial records. Qualifications and Skills: Proven experience in a Site Manager role, particularly on Data Centre projects and internal fit-outs. Strong IT skills and excellent organizational abilities. Familiarity with compliance functions, including RAMS, FOAK, Drawings & Specs. Ability to manage and coordinate handovers efficiently. Experience in liaising with clients and attending meetings to address compliance and coordination matters. Demonstrated ability to support the Project Manager and commercial team in managing variations and instructions. Pension plan Annual bonus A strong remuneration and benefits package is on offer for the right candidate. If you are a highly organized and experienced Site Manager with a background in Data Centres and internal fit-out projects, we invite you to apply with your CV via the link provided or call Lucas for more information. Do you know someone who may be interested in this role? Refer a friend and earn a €500 retail voucher! For more information on this position please call Lukasz Cebula on or apply online and a member of the Ward Personnel team will be in touch.
May 03, 2024
Full time
Our client one of the leaders in the construction industry is looking for a Site Manger for their Data Centre project in London and Milan. Start Date: Mid-February 2024 Key Responsibilities: Lead all site compliance functions, including Health & Safety, Quality Assurance/Quality Control, deliveries, and technical aspects (RAMS, Drawings & Specs, etc.). Coordinate logistics and ensure seamless project execution. Attend client meetings to manage compliance and coordination functions. Report directly to the Project Manager, providing regular updates on site activities. Coordinate and record handovers of all works. Support the Project Manager and Site Supervisor in material and labour coordination to meet program requirements. Assist the Project Manager and commercial team in managing variations, instructions, and maintaining commercial records. Qualifications and Skills: Proven experience in a Site Manager role, particularly on Data Centre projects and internal fit-outs. Strong IT skills and excellent organizational abilities. Familiarity with compliance functions, including RAMS, FOAK, Drawings & Specs. Ability to manage and coordinate handovers efficiently. Experience in liaising with clients and attending meetings to address compliance and coordination matters. Demonstrated ability to support the Project Manager and commercial team in managing variations and instructions. Pension plan Annual bonus A strong remuneration and benefits package is on offer for the right candidate. If you are a highly organized and experienced Site Manager with a background in Data Centres and internal fit-out projects, we invite you to apply with your CV via the link provided or call Lucas for more information. Do you know someone who may be interested in this role? Refer a friend and earn a €500 retail voucher! For more information on this position please call Lukasz Cebula on or apply online and a member of the Ward Personnel team will be in touch.
food technical manager- 12 month fixed term contract at wagamama , we're an eating house for the soul . with over 165 uk restaurants and growing, our purpose is to nourish the world from bowl to soul this is an exciting opportunity for a food technical manager to join our team here at wagamama on a 12 month fixed term contract . in this role you will manage food safety quality audits of our suppliers + raw material management, representing + promoting the technical integrity of wagamama the role organise + complete supplier audits + visits managing the supplier audit schedule complete supplier performance reviews - setting annual schedule and facilitating the performance meetings + data gathering and analysis organise routine product testing schedule and sample collection with the lab assess supplier + product specifications and raw material information to determine correct + accurate food safety + quality + legality + sustainability + integrity information allergen and nutritional information is accurate + specifications match the products + labels in use- manage any ad-hoc queries from the restaurant teams top investigation and analysis of supplier + raw material non-compliances + incidents + reports across the business reduction of supply chain complaints all food safety issues + complaints are resolved or escalated appropriately with restaurant teams and give accurate advice as required on matters of food safety in relation to food + drink ingredients accurate compliance reporting periodically to drive business improvement driving sustainability and ethical trading throughout the supply chain you can expect 2-3 supplier visits a week so must be comfortable travelling across the uk weekly what we look for degree qualification in food science and nutrition or related discipline in a technical management role in the food industry in supplier + raw material management risk assessment level 3 minimum + understanding of food safety accreditation standards brc + gfsi scheme + understanding of industry's sustainability and welfare standards communicator with strong interpersonal skills it skills, specifically excel + databases passion for food! our perks + quirks a competitive annual salary discretionary annual 20% bonus opportunity wagamama food allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities fully funded apprenticeship programmes to support your growth kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy family friendly policies enhanced pay entitlements and support for those growing their families financial wellbeing support access to loans repaid through your salary the wagamama way kaizen, meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference . appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different dish up different from bowl to soul wagamama is proudly part of disability confident
May 03, 2024
Full time
food technical manager- 12 month fixed term contract at wagamama , we're an eating house for the soul . with over 165 uk restaurants and growing, our purpose is to nourish the world from bowl to soul this is an exciting opportunity for a food technical manager to join our team here at wagamama on a 12 month fixed term contract . in this role you will manage food safety quality audits of our suppliers + raw material management, representing + promoting the technical integrity of wagamama the role organise + complete supplier audits + visits managing the supplier audit schedule complete supplier performance reviews - setting annual schedule and facilitating the performance meetings + data gathering and analysis organise routine product testing schedule and sample collection with the lab assess supplier + product specifications and raw material information to determine correct + accurate food safety + quality + legality + sustainability + integrity information allergen and nutritional information is accurate + specifications match the products + labels in use- manage any ad-hoc queries from the restaurant teams top investigation and analysis of supplier + raw material non-compliances + incidents + reports across the business reduction of supply chain complaints all food safety issues + complaints are resolved or escalated appropriately with restaurant teams and give accurate advice as required on matters of food safety in relation to food + drink ingredients accurate compliance reporting periodically to drive business improvement driving sustainability and ethical trading throughout the supply chain you can expect 2-3 supplier visits a week so must be comfortable travelling across the uk weekly what we look for degree qualification in food science and nutrition or related discipline in a technical management role in the food industry in supplier + raw material management risk assessment level 3 minimum + understanding of food safety accreditation standards brc + gfsi scheme + understanding of industry's sustainability and welfare standards communicator with strong interpersonal skills it skills, specifically excel + databases passion for food! our perks + quirks a competitive annual salary discretionary annual 20% bonus opportunity wagamama food allowance private healthcare pension contribution 25 days holiday + all bank holidays various discount across retail, hospitality + leisure internal progression opportunities fully funded apprenticeship programmes to support your growth kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy family friendly policies enhanced pay entitlements and support for those growing their families financial wellbeing support access to loans repaid through your salary the wagamama way kaizen, meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference . appreciating personality over perfection . welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different dish up different from bowl to soul wagamama is proudly part of disability confident
This role is based at St Peters School. Though you will only work during term time, you will be paid a salary every month including the school holidays. This is a fixed-term, 1 year contract from February 2024 covering maternity leave. This role has a starting salary of £15,933 per annum for working 30 hours per week, 38.4 weeks per year (equivalent to £13.77 per hour). Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role Using your passion, creativity and enthusiasm, you will inspire a team to produce an outstanding menu using fresh ingredients. In addition to using your flair and passion to create great dishes, you will record meal transactions, control and?administer stock, order food and?sundry supplies, and take responsibility for the day to day running of a smooth kitchen. Your main goal will be to provide school children with tasty, nutritious meals that help them develop healthy bodies and minds. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer. The key skills we are looking for in our new chef manager are as follows: A passion and skill for cooking with an ability to deliver high levels of meals in a food production environment Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate NVQ Level 2 in food preparation and cooking or equivalent. IT and administrative skills Excellent communication skills (including teamwork, leadership, and customer service) Experience supervising staff and managing a kitchen Experience using catering equipment and the ability to train others Excellent time keeping and flexibility around locations. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. Perhaps you have detailed knowledge about allergies, or a particular interest in nutrition. Additionally, if you don't hold these qualifications but have a significant amount of experience catering for large groups of people in a management role, please don't hesitate in applying! Shortlisting In order for you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Why do you think eating healthily is so important for children and what is the impact of a healthy school meal for children?Please tell us about your experience of working in a kitchen, including the part you played in the production of food. What experience do you have supervising / managing staff responsible for producing large quantities of food?Please list any skills and qualifications you have that are relevant to this role. The job advert closes at 23:59 on 28/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
May 03, 2024
Full time
This role is based at St Peters School. Though you will only work during term time, you will be paid a salary every month including the school holidays. This is a fixed-term, 1 year contract from February 2024 covering maternity leave. This role has a starting salary of £15,933 per annum for working 30 hours per week, 38.4 weeks per year (equivalent to £13.77 per hour). Rewards and Benefits Competitive salary Final salary pension Discounts on various services including food shopping Health and wellbeing support Employee Assistance Programme Full induction Term time only hours that allow for good work/life balance Training and development opportunities, including a Level 3 Food Hygiene Qualification. About the Role Using your passion, creativity and enthusiasm, you will inspire a team to produce an outstanding menu using fresh ingredients. In addition to using your flair and passion to create great dishes, you will record meal transactions, control and?administer stock, order food and?sundry supplies, and take responsibility for the day to day running of a smooth kitchen. Your main goal will be to provide school children with tasty, nutritious meals that help them develop healthy bodies and minds. Customer service is at the front and centre of the Twelve15 Vision and Mission. You will be a fantastic communicator with an ability to work with our school clients and our customers to promote the benefits of the service we offer. The key skills we are looking for in our new chef manager are as follows: A passion and skill for cooking with an ability to deliver high levels of meals in a food production environment Health and Safety Certificate Level 1, and proven understanding of health and safety in a kitchen environment Level 2 Food Safety Certificate NVQ Level 2 in food preparation and cooking or equivalent. IT and administrative skills Excellent communication skills (including teamwork, leadership, and customer service) Experience supervising staff and managing a kitchen Experience using catering equipment and the ability to train others Excellent time keeping and flexibility around locations. We'd also love to hear about any other relevant skills, interests, or knowledge that you could bring to the table. Perhaps you have detailed knowledge about allergies, or a particular interest in nutrition. Additionally, if you don't hold these qualifications but have a significant amount of experience catering for large groups of people in a management role, please don't hesitate in applying! Shortlisting In order for you to be considered for shortlisting, your CV and answers to the following questions will clearly evidence the knowledge, skills and qualifications listed above. The questions are: Why do you think eating healthily is so important for children and what is the impact of a healthy school meal for children?Please tell us about your experience of working in a kitchen, including the part you played in the production of food. What experience do you have supervising / managing staff responsible for producing large quantities of food?Please list any skills and qualifications you have that are relevant to this role. The job advert closes at 23:59 on 28/04/2024 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Night Shift - rolling rota and the shifts will start 01:00am-10:00am About the role £28,000 - £30,000 Per annum Joining us as a Deputy Depot Manager you'll manage one of the shift operations in the depot reporting into the Depot Manager and ensuring accurate and timely delivery of newspapers and magazines out to our retailers. This interesting and challenging role in our management team will see you ensuring a planned and effective night operation is in place, taking responsibility for: Supervising all staff. Providing training and coaching and identifying training needs Providing accurate reports that highlight any challenges or successes Working closely with the management team to identify potential risks Maintaining a high level of health and safety at all times Ensuring compliance with legislation and company policy Working to an annual set budget and forecast What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 247 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About You: You'll have a track record of success in a warehouse environment in a management position. You'll also be able to evidence: Experience of working in a fast paced environment Managing a large operation and being able to liaise at all levels Outstanding communication skills and the credibility to effectively build relationships with all team members and management Experience of planning and effectively executing a night operation. Dealing with all issues and challenges as they arise Tenacity and an effective approach to meeting and exceeding targets and delivering an outstanding client experience Computer literacy and confidence in the use of technology and IT systems, including a high degree of knowledge of MS Office Excellent business acumen and strong commercial and financial awareness About Us: Smiths News is the UK's largest news wholesaler. Our colleagues serve 24,000 retailers every day of the year, operating from 35 distribution centres. Inclusion and diversity are important to us. We are working together to build and shape a culture that embraces people from all backgrounds, experiences, and orientations. Smiths News is dedicated to creating an authentic workplace where everyone can thrive.
May 03, 2024
Full time
Night Shift - rolling rota and the shifts will start 01:00am-10:00am About the role £28,000 - £30,000 Per annum Joining us as a Deputy Depot Manager you'll manage one of the shift operations in the depot reporting into the Depot Manager and ensuring accurate and timely delivery of newspapers and magazines out to our retailers. This interesting and challenging role in our management team will see you ensuring a planned and effective night operation is in place, taking responsibility for: Supervising all staff. Providing training and coaching and identifying training needs Providing accurate reports that highlight any challenges or successes Working closely with the management team to identify potential risks Maintaining a high level of health and safety at all times Ensuring compliance with legislation and company policy Working to an annual set budget and forecast What we can offer you Not only do we offer free onsite parking and competitive salary but you'll also have access to: Company funded Health Cash Plan - providing cash back for everyday healthcare costs such as dental, optical and physiotherapy 5% match pension 25 days holiday plus holiday buy scheme 247 E-Learning modules, Training and Development opportunities Sharesave Scheme, Cycle to work schemes, Health cash plan Colleague Assistance Programme & Colleague referral scheme About You: You'll have a track record of success in a warehouse environment in a management position. You'll also be able to evidence: Experience of working in a fast paced environment Managing a large operation and being able to liaise at all levels Outstanding communication skills and the credibility to effectively build relationships with all team members and management Experience of planning and effectively executing a night operation. Dealing with all issues and challenges as they arise Tenacity and an effective approach to meeting and exceeding targets and delivering an outstanding client experience Computer literacy and confidence in the use of technology and IT systems, including a high degree of knowledge of MS Office Excellent business acumen and strong commercial and financial awareness About Us: Smiths News is the UK's largest news wholesaler. Our colleagues serve 24,000 retailers every day of the year, operating from 35 distribution centres. Inclusion and diversity are important to us. We are working together to build and shape a culture that embraces people from all backgrounds, experiences, and orientations. Smiths News is dedicated to creating an authentic workplace where everyone can thrive.
Title: Service Desk Administrator Location : Dagenham Salary: £23,000 - £25,000 Days/ Hours of work: Monday - Friday, 08:00 - 17:00 Benefits On-site parking Full in-house training Amazing company culture Clear progression opportunities Regular team socials 28 days of annual leave (inclusive of public holidays) Annual reviews The company An established facilities company based in Dagenham are looking for an organised and proactive Helpdesk Administrator to join their Service team. You will be responsible for organising the 24hr servicing and emergency repairs at customers' premises. Always providing amazing customer service. Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Liaising as required with the customer to resolve any technical issues and site access/arrangements. Ensure all jobs are up to date on the company system and also with the customer. Liaising with Engineers. Prepare the daily job book to enable the Workshop Manager to plan workshop resources. Submitting lists of materials required to the Workshop Manager and approved suppliers and send purchase orders (PO's) to the sub-contractors and order parts as required. Checking the credit rating of Customers with the Finance Manager/Supervisor prior to product release or the engineer's attendance. Checking, allocating and issuing job sheets and instructions/RAM's to engineers. Overseeing stock levels and parts for the Helpdesk and Repairs including weekly Van Stock Conducting weekly checks on all Helpdesk plant hired from all suppliers to see what is still on hire so we do not have over-runs and off hire if necessary. Maintain and control the issue of manufacturing specifications, technical drawings, cutting and job sheets and parts. Attending to Customers and Site Engineers requests/queries relating to remedial site works. Maintaining the issue of installation specifications, technical drawings, and job sheets. Receiving and recording, utilising the NCN Form, complaints or non-conforming issues reported by Customers or Site Engineers. Promoting the interests of the Group and furthering good inter-company relationships while updating the customer throughout the service we have provided. Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records. The ideal candidate Previous helpdesk experience is preferable You'll have knowledge of MS suite including Excel and word You can work independently and proactively You are flexible and openminded You'll be excited to work for a growth-stage business You'll have strong relationship building skills You'll have a professional telephone manner Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 03, 2024
Full time
Title: Service Desk Administrator Location : Dagenham Salary: £23,000 - £25,000 Days/ Hours of work: Monday - Friday, 08:00 - 17:00 Benefits On-site parking Full in-house training Amazing company culture Clear progression opportunities Regular team socials 28 days of annual leave (inclusive of public holidays) Annual reviews The company An established facilities company based in Dagenham are looking for an organised and proactive Helpdesk Administrator to join their Service team. You will be responsible for organising the 24hr servicing and emergency repairs at customers' premises. Always providing amazing customer service. Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Liaising as required with the customer to resolve any technical issues and site access/arrangements. Ensure all jobs are up to date on the company system and also with the customer. Liaising with Engineers. Prepare the daily job book to enable the Workshop Manager to plan workshop resources. Submitting lists of materials required to the Workshop Manager and approved suppliers and send purchase orders (PO's) to the sub-contractors and order parts as required. Checking the credit rating of Customers with the Finance Manager/Supervisor prior to product release or the engineer's attendance. Checking, allocating and issuing job sheets and instructions/RAM's to engineers. Overseeing stock levels and parts for the Helpdesk and Repairs including weekly Van Stock Conducting weekly checks on all Helpdesk plant hired from all suppliers to see what is still on hire so we do not have over-runs and off hire if necessary. Maintain and control the issue of manufacturing specifications, technical drawings, cutting and job sheets and parts. Attending to Customers and Site Engineers requests/queries relating to remedial site works. Maintaining the issue of installation specifications, technical drawings, and job sheets. Receiving and recording, utilising the NCN Form, complaints or non-conforming issues reported by Customers or Site Engineers. Promoting the interests of the Group and furthering good inter-company relationships while updating the customer throughout the service we have provided. Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records. The ideal candidate Previous helpdesk experience is preferable You'll have knowledge of MS suite including Excel and word You can work independently and proactively You are flexible and openminded You'll be excited to work for a growth-stage business You'll have strong relationship building skills You'll have a professional telephone manner Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Manager Job Type: 12-month FTC (Full-Time Contract) My client is looking for an experienced Office Manager to provide an effective, efficient, and professional service to their Crawley office. This role encompasses a wide range of responsibilities including reception and office services support, facilities management, and limited IT support. Job Purpose: The successful candidate will manage the Gatwick Reception & Office Services Team and represent the firm in various capacities, ensuring the smooth operation of the office environment. Day to Day of the role: Managing the Gatwick Reception & Office Services Team, ensuring high levels of customer service and client care. Meeting, greeting, and signing in visitors, as well as providing refreshments and organising internal events. Setting up meeting rooms for training and meetings, including arranging furniture and setting up necessary equipment. Maintaining reception diary, booking meeting rooms/hot desks, and ensuring all records are kept up to date. Collecting, sorting, and distributing incoming and outgoing post, and managing office supplies and stationery. Being responsible for the office archiving/retrieval of records in accordance with firm procedures. Supporting the IT function by resolving on-the-ground IT issues and coordinating with the IT team. Coordinating Health & Safety matters, maintaining the firm's Health & Safety policies and procedures. Working with contractors and the premises team to ensure the office is safe, secure, and well maintained. Required Skills & Qualifications: Experience in an office services, reception, and facilities role, preferably in a professional firm. Committed to delivering high levels of customer service in a professional environment. Good working knowledge of Microsoft Office Suite. Previous managerial experience in an office environment. IOSH qualification is desirable. Effective communication skills and the ability to communicate with people on all levels. Strong leadership and team working skills, with a flexible and adaptable approach to work. Benefits: Competitive salary package. Opportunity to work in a dynamic professional environment. Exposure to a variety of responsibilities and the chance to work with a dedicated team. To apply for the Office Manager position, please apply now! The typical working hours are 08:30-17:30, but flexibility is required to meet business needs.
May 03, 2024
Full time
Office Manager Job Type: 12-month FTC (Full-Time Contract) My client is looking for an experienced Office Manager to provide an effective, efficient, and professional service to their Crawley office. This role encompasses a wide range of responsibilities including reception and office services support, facilities management, and limited IT support. Job Purpose: The successful candidate will manage the Gatwick Reception & Office Services Team and represent the firm in various capacities, ensuring the smooth operation of the office environment. Day to Day of the role: Managing the Gatwick Reception & Office Services Team, ensuring high levels of customer service and client care. Meeting, greeting, and signing in visitors, as well as providing refreshments and organising internal events. Setting up meeting rooms for training and meetings, including arranging furniture and setting up necessary equipment. Maintaining reception diary, booking meeting rooms/hot desks, and ensuring all records are kept up to date. Collecting, sorting, and distributing incoming and outgoing post, and managing office supplies and stationery. Being responsible for the office archiving/retrieval of records in accordance with firm procedures. Supporting the IT function by resolving on-the-ground IT issues and coordinating with the IT team. Coordinating Health & Safety matters, maintaining the firm's Health & Safety policies and procedures. Working with contractors and the premises team to ensure the office is safe, secure, and well maintained. Required Skills & Qualifications: Experience in an office services, reception, and facilities role, preferably in a professional firm. Committed to delivering high levels of customer service in a professional environment. Good working knowledge of Microsoft Office Suite. Previous managerial experience in an office environment. IOSH qualification is desirable. Effective communication skills and the ability to communicate with people on all levels. Strong leadership and team working skills, with a flexible and adaptable approach to work. Benefits: Competitive salary package. Opportunity to work in a dynamic professional environment. Exposure to a variety of responsibilities and the chance to work with a dedicated team. To apply for the Office Manager position, please apply now! The typical working hours are 08:30-17:30, but flexibility is required to meet business needs.