You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
May 05, 2024
Full time
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
Waiter - London Join the vibrant team at Number Sixteen Hotel, where hospitality meets excellence. We are seeking a dedicated and passionate individual to fill the role of Waiter. If you thrive in a dynamic, fast-paced environment and possess a genuine love for delivering exceptional service, this opportunity is for you. As a Waiter, you will be at the forefront of our guests' experience, engaging with them to ensure their satisfaction from the moment they step through our doors. Responsibilities: Taking orders and providing knowledgeable recommendations Delivering meals promptly and accurately Processing payments efficiently Anticipating and fulfilling guest requests with finesse Handling multiple tables with grace and efficiency What you Need: Ability to thrive under pressure Genuine passion for food and beverage service Prior experience in a busy restaurant environment Meticulous attention to detail Dedication to delivering exceptional customer service Strong organizational and communication skills Team player mentality What We Offer: We offer a competitive hourly rate of 14.00 - 15.00, inclusive of service charge Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Generous 30% discount off food and drinks at our restaurants and bars Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more Why join Firmdale Hotels? Firmdale Hotels is an international award winning group comprising of 11 high end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades: Ham Yard Restaurant - two prestigious AA rosettes in 2024 Dorset Square Hotel - an AA rosette and an AA breakfast award 2024 Conde Nast Traveller 2023 Top Hotels in London, The Soho Hotel and Ham Yard Hotel Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality Manager of the year - Laura Sharpe, Cateys 2018 Hotel of the year - Group - Cateys 2018 Join us at Number Sixteen Hotel and become part of a team that celebrates diversity, creativity, and a shared commitment to excellence. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
May 05, 2024
Full time
Waiter - London Join the vibrant team at Number Sixteen Hotel, where hospitality meets excellence. We are seeking a dedicated and passionate individual to fill the role of Waiter. If you thrive in a dynamic, fast-paced environment and possess a genuine love for delivering exceptional service, this opportunity is for you. As a Waiter, you will be at the forefront of our guests' experience, engaging with them to ensure their satisfaction from the moment they step through our doors. Responsibilities: Taking orders and providing knowledgeable recommendations Delivering meals promptly and accurately Processing payments efficiently Anticipating and fulfilling guest requests with finesse Handling multiple tables with grace and efficiency What you Need: Ability to thrive under pressure Genuine passion for food and beverage service Prior experience in a busy restaurant environment Meticulous attention to detail Dedication to delivering exceptional customer service Strong organizational and communication skills Team player mentality What We Offer: We offer a competitive hourly rate of 14.00 - 15.00, inclusive of service charge Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Generous 30% discount off food and drinks at our restaurants and bars Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more Why join Firmdale Hotels? Firmdale Hotels is an international award winning group comprising of 11 high end luxury hotels and 8 bars and restaurants in London and New York. We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades: Ham Yard Restaurant - two prestigious AA rosettes in 2024 Dorset Square Hotel - an AA rosette and an AA breakfast award 2024 Conde Nast Traveller 2023 Top Hotels in London, The Soho Hotel and Ham Yard Hotel Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality Manager of the year - Laura Sharpe, Cateys 2018 Hotel of the year - Group - Cateys 2018 Join us at Number Sixteen Hotel and become part of a team that celebrates diversity, creativity, and a shared commitment to excellence. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
May 05, 2024
Full time
Role: Maintenance Helpdesk Supervisor - Property Location: Manchester Salary: 30,000 to 33,000 per anum / Potential for Hybrid working. We are recruiting for a Maintenance Helpdesk Supervisor to join a fast-growing, people focused and tech savvy Property Management Company. This exciting role will lead and manage the property maintenance team and liaise with contractors to ensure the smooth running of the maintenance department. People management experience is essential alongside experience of working in the Property Maintenance sector or a Facilities Management background. This is an exciting opportunity to join a fast growing and fresh thinking, tech savvy property company. Role Overview The Maintenance Helpdesk Supervisor is responsible for leading the helpdesk team to ensure the smooth running of the maintenance helpdesk. Day to day management of the Facilities Management helpdesk Coordinators Oversee and support on all maintenance and troubleshooting of all reactive tasks, logged via phone, email and portal. Use the PSL to identify and assign contractors and external vendors to maintenance jobs, while leading the team to ensure the monitoring of performance and quality of service. Undertake regular reviews of call stats, maintenance reporting and trends. Continuously review the current preferred supplier list and schedule of rates Work closely with the maintenance contractors to assist with any queries. Provide weekly and monthly updates on maintenance workflows to the Senior Facilities Manager & Director of Assets and Property Management Drive customer service excellence through communication with tenants. Complete ongoing training and upskilling of the helpdesk team. . Oversee wider business Facilities Management contracts including Laundry, Cleaning, Grounds maintenance. . Undertake Contractor Reviews with Compliance team and Senior FM Manager Management of insurance Claims Experience and Qualifications Experience of Managing a team is Essential. Experience of building strong working relationships with internal and external people / departments is required ie; tenants, contractors, colleagues (preferably in a facilities background) Technical facilities management knowledge within residential property or similar industry sector is highly desirable. Ability to effectively manage time and workload, successfully multitask and meet deadlines. Confident with IT systems, ability to effectively use Microsoft Excel and PowerPoint for data entry, produce reports and project work. Excellent written and oral communication skills Passionate about delivering excellent customer service. Company Benefits Opportunity to join an exciting growing property company with vast expansion plans. Potential for future career progression Enhanced Pension 25 days annual leave, plus UK bank holidays Private health cover Learning and Development Opportunities Employee wellness programmes Company Events Employee Assistance Programme APPLY NOW! Please note due to the number of applications we receive; we will only contact candidates that match the brief for this role. If you are not contacted, please take this as you have been unsuccessful on this occasion. Hesketh James Recruitment are the managing agent for this role on behalf of the client. In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.
Hours: Full time, 40 hours per week to include weekends. Hourly Rate: £12.20 per hour plus weekend enhancement where applicable. Key Results Summary responsibilities Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this. Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures. Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting. Meet residents' unique needs and collaborate with colleagues across the care home teams. Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors. Skills and experience Communication Write notes and messages - numeracy, literacy and verbal skills. Communicate with people with differing communication needs. Encourage and influence. Understand and follow instructions and procedures. Strong customer service skills. Mixed methods and mediums of communication. Thinking Style Analyses and evaluates given information. Adapts style and approach appropriate to situation or task. Structures tasks/activities. Pre-empts issues and trouble-shoots. Refers appropriate decisions to line manager. Challenge, or suggest new ways of working, to promote the efficiency of the unit or team. Well-being and Values Aware of cultural and individual differences in all interactions and service areas. Demonstrate interest, care and attention. Create a positive impression. Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn). Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs. Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being. Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels. Working with others Works effectively as part of a team. Build relationships of trust with others (team, residents and their family & friends). Potential exposure to challenging, physical or emotional situations. Other Skills & Qualifications Essential Confident with IT and using standard office programs including word, outlook/email, system folders etc Understanding of basic food preparation and cleaning techniques An understanding and appreciation of older people in a care setting and the issues that may affect them Knowledge of basic health and safety rules Knowledge of customer service principles Desirable Level 1 or 2 in Food Hygiene (or equivalent) Level 2 in Healthcare Cleaning (or equivalent) General level of education (GCSE or equivalent) Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc Working experience in a care setting Knowledge of safe moving and handling techniques Additional information Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. The role As a Resident Support Assistant (RSA), you will have the important role of helping to support and improve our residents' experience within our care homes, which involves catering and housekeeping work, such as preparing and serving food and drink, as well as cleaning rooms and communal areas. Training and development In this role you will get all the training and support you need. For those wishing to progress their career and skills further, this is a great entry-level position that will open doors to a career in care or nursing.
May 05, 2024
Full time
Hours: Full time, 40 hours per week to include weekends. Hourly Rate: £12.20 per hour plus weekend enhancement where applicable. Key Results Summary responsibilities Delivery of a holistic, person-centred service to care home residents, which identifies their hospitality, housekeeping and catering needs and preferences. Collaborating with other teams to achieve this. Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation and St Monica Trust's policies and procedures. Ensure room checks, communal room comfort, cleanliness, hygiene and laundry sorting. Meet residents' unique needs and collaborate with colleagues across the care home teams. Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors. Skills and experience Communication Write notes and messages - numeracy, literacy and verbal skills. Communicate with people with differing communication needs. Encourage and influence. Understand and follow instructions and procedures. Strong customer service skills. Mixed methods and mediums of communication. Thinking Style Analyses and evaluates given information. Adapts style and approach appropriate to situation or task. Structures tasks/activities. Pre-empts issues and trouble-shoots. Refers appropriate decisions to line manager. Challenge, or suggest new ways of working, to promote the efficiency of the unit or team. Well-being and Values Aware of cultural and individual differences in all interactions and service areas. Demonstrate interest, care and attention. Create a positive impression. Understand and respond to the needs of older people and people with dementia (including willingness and motivation to learn). Collaborate with residents and relatives (where appropriate), tailoring service to meet individual needs. Promptly respond to or refer to team leader/line manager (as appropriate to role), issues of residents or colleagues' health or well-being. Contribute to maintaining a safe and secure environment - reporting faults, repairs or hazards through appropriate channels. Working with others Works effectively as part of a team. Build relationships of trust with others (team, residents and their family & friends). Potential exposure to challenging, physical or emotional situations. Other Skills & Qualifications Essential Confident with IT and using standard office programs including word, outlook/email, system folders etc Understanding of basic food preparation and cleaning techniques An understanding and appreciation of older people in a care setting and the issues that may affect them Knowledge of basic health and safety rules Knowledge of customer service principles Desirable Level 1 or 2 in Food Hygiene (or equivalent) Level 2 in Healthcare Cleaning (or equivalent) General level of education (GCSE or equivalent) Familiar with Microsoft 365 and video call programs such as Facetime, Zoom etc Working experience in a care setting Knowledge of safe moving and handling techniques Additional information Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy. This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out. This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application. The role As a Resident Support Assistant (RSA), you will have the important role of helping to support and improve our residents' experience within our care homes, which involves catering and housekeeping work, such as preparing and serving food and drink, as well as cleaning rooms and communal areas. Training and development In this role you will get all the training and support you need. For those wishing to progress their career and skills further, this is a great entry-level position that will open doors to a career in care or nursing.
Housekeeping Supervisor - Bristol (Wraxall) Location: Bristol - Charlton Farm Contract Type : Permanent Hours: 32 to 37 hours (4/5 days) per week Salary : £25,047 - £27,051 fte per annum plus an additional £6.24 per hour for weekend and bank holiday shifts. Join our team for a rewarding career - 98% of staff agree that they are proud to work for CHSW. Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early. Join us at Charlton Farm, part of Children's Hospice South West (CHSW). You'll oversee a small, friendly, and supportive team, maintaining high standards in a beautiful environment that cares for children and their families. To help support our work to create moments that matter. About Us Children's Hospice South West, (CHSW) is a successful registered charity dedicated to the provision of hospice care for children with life limiting conditions and their families from the South West. Our work is rooted in compassion and our team is driven by a shared commitment to making the most of short and precious lives. Where you will be working Charlton Farm is situated in beautiful surroundings in Wraxall, at the edge of Bristol. Set in imaginative restorations of listed farm and farm buildings, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives. The Role Working as part of a friendly and professional team, you will oversee and undertake the delivery of a comprehensive and effective cleaning schedule at the beautiful, Charlton Farm near Bristol. This includes the cleaning of the main house and offices including preparation of children's and family rooms and all main communal areas and bathrooms. The Housekeeping team are also responsible for overseeing the laundering of bed linen and clothes, ironing, stocking up of linen cupboards. Responsibilities include: • Assigning tasks to the housekeeping staff and monitoring their performance• Housekeeping team rota management• Inspecting the areas of housekeeping and addressing any complaints or issues• Issuing and keeping inventories of cleaning supplies and equipment• Informing the Operations Lead about any furniture or equipment that needs replacement or repair• Recruiting, training, and motivating new housekeeping employees• Producing a robust and effective cleaning schedule The Successful Candidate As an enthusiastic and experienced housekeeping/cleaning supervisor, you have an eye for detail and take pride in delivering high standards. Excellent customer service and communication skills are essential as is the ability to adapt to the needs of the families and service. Good knowledge of health and safety in the workplace is also essential to ensure we maintain a safe and welcoming environment for families and staff. an awareness of health and safety in the workplace. What we offer We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from: • 33 days (plus bank holidays) holiday entitlement, which increases with service• enhanced sick pay scheme?rising up?to 6 months full and 6 months half pay• enhancements for working weekends and bank holidays• personal pension scheme with 7% employer contribution• family friendly policies, with enhanced maternity/adoption pay• occupational health, wellbeing and counselling services and employee assistance programme• group life insurance scheme• training and development opportunities• environmental and green agenda• a supportive and inclusive environment• a chance to make a real difference How to Apply Please apply by clicking on the link before the closing date. Please visit our website to find out more, use our email to contact one of our HR team today, or to set up an informal chat about the role - we would love to hear from you! Closing Date: 10th May 2024 Anticipated Interviews : w/c 20th May 2024 CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number: . Why Work For Us? This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children's Hospice South West (CHSW) as an organisation and local employer. You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. etc. REF-213676
May 05, 2024
Full time
Housekeeping Supervisor - Bristol (Wraxall) Location: Bristol - Charlton Farm Contract Type : Permanent Hours: 32 to 37 hours (4/5 days) per week Salary : £25,047 - £27,051 fte per annum plus an additional £6.24 per hour for weekend and bank holiday shifts. Join our team for a rewarding career - 98% of staff agree that they are proud to work for CHSW. Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early. Join us at Charlton Farm, part of Children's Hospice South West (CHSW). You'll oversee a small, friendly, and supportive team, maintaining high standards in a beautiful environment that cares for children and their families. To help support our work to create moments that matter. About Us Children's Hospice South West, (CHSW) is a successful registered charity dedicated to the provision of hospice care for children with life limiting conditions and their families from the South West. Our work is rooted in compassion and our team is driven by a shared commitment to making the most of short and precious lives. Where you will be working Charlton Farm is situated in beautiful surroundings in Wraxall, at the edge of Bristol. Set in imaginative restorations of listed farm and farm buildings, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives. The Role Working as part of a friendly and professional team, you will oversee and undertake the delivery of a comprehensive and effective cleaning schedule at the beautiful, Charlton Farm near Bristol. This includes the cleaning of the main house and offices including preparation of children's and family rooms and all main communal areas and bathrooms. The Housekeeping team are also responsible for overseeing the laundering of bed linen and clothes, ironing, stocking up of linen cupboards. Responsibilities include: • Assigning tasks to the housekeeping staff and monitoring their performance• Housekeeping team rota management• Inspecting the areas of housekeeping and addressing any complaints or issues• Issuing and keeping inventories of cleaning supplies and equipment• Informing the Operations Lead about any furniture or equipment that needs replacement or repair• Recruiting, training, and motivating new housekeeping employees• Producing a robust and effective cleaning schedule The Successful Candidate As an enthusiastic and experienced housekeeping/cleaning supervisor, you have an eye for detail and take pride in delivering high standards. Excellent customer service and communication skills are essential as is the ability to adapt to the needs of the families and service. Good knowledge of health and safety in the workplace is also essential to ensure we maintain a safe and welcoming environment for families and staff. an awareness of health and safety in the workplace. What we offer We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from: • 33 days (plus bank holidays) holiday entitlement, which increases with service• enhanced sick pay scheme?rising up?to 6 months full and 6 months half pay• enhancements for working weekends and bank holidays• personal pension scheme with 7% employer contribution• family friendly policies, with enhanced maternity/adoption pay• occupational health, wellbeing and counselling services and employee assistance programme• group life insurance scheme• training and development opportunities• environmental and green agenda• a supportive and inclusive environment• a chance to make a real difference How to Apply Please apply by clicking on the link before the closing date. Please visit our website to find out more, use our email to contact one of our HR team today, or to set up an informal chat about the role - we would love to hear from you! Closing Date: 10th May 2024 Anticipated Interviews : w/c 20th May 2024 CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number: . Why Work For Us? This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children's Hospice South West (CHSW) as an organisation and local employer. You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. etc. REF-213676
Cost Administration Managers in the Sir Robert McAlpine Infrastructure Sector have an important and pivotal role in the successful delivery of projects. The Junior Cost Administration Manager will provide administrative rigour to project delivery whilst developing a thorough understanding of construction and civil engineering processes, as well as specific labour, trades, plant and materials knowledge used to construct the works. Why join us? In the 154 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us The Junior Cost Administration Manager Role: duties include: Control of site purchases and plant hires through requisition process - ensuring sufficient detail and correct selection of resource and activity codes. Timely processing of goods received notes, plant hires notes and invoice matching in the Company system to ensure adherence within Prompt Payment Code of terms. Assist Cost Administration Manager with management of labour, plant and material cost and accruals within Company system. Control of site plant with support from cost administration managers and works staff. Assist with production of accurate monthly cost reports to Commercial Managers. Support Commercial Managers with creation of cost centres and selection of activity and resource schedule of codes. Track cost against labour, plant and material budgets and report on exceptions with support of Cost Administration Manager. Manage project administration processes and administration record keeping in line with project information management review. Manage weekly payroll timesheet completion and monthly staff overtime and sickness reporting. Providing support and line management to junior project administration staff. Facilities management (office/welfare) including arrangements for cleaning, servicing, inspections, testing and repairs. Support project mobilisation/demobilisation Your profile: As a Junior Cost Administration Manager you will be the link between project commercial and operations departments and will provide support to the various disciplines across SRM projects. You will be methodical and measured in your work, working to strict deadlines, whilst being able to manage a busy workload, often with urgent tasks to complete. You will have work experience within the Construction/Civil Engineering Industry at project level. You will have strong commercial awareness and numeracy skills, which will be applied to all aspects of your role. You will be experienced and proficient in MS Office principally Excel. You will be accomplished at operating project costing systems including purchase ledger. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Sir Robert McAlpine is focused on being a truly inclusive employer
May 04, 2024
Full time
Cost Administration Managers in the Sir Robert McAlpine Infrastructure Sector have an important and pivotal role in the successful delivery of projects. The Junior Cost Administration Manager will provide administrative rigour to project delivery whilst developing a thorough understanding of construction and civil engineering processes, as well as specific labour, trades, plant and materials knowledge used to construct the works. Why join us? In the 154 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us The Junior Cost Administration Manager Role: duties include: Control of site purchases and plant hires through requisition process - ensuring sufficient detail and correct selection of resource and activity codes. Timely processing of goods received notes, plant hires notes and invoice matching in the Company system to ensure adherence within Prompt Payment Code of terms. Assist Cost Administration Manager with management of labour, plant and material cost and accruals within Company system. Control of site plant with support from cost administration managers and works staff. Assist with production of accurate monthly cost reports to Commercial Managers. Support Commercial Managers with creation of cost centres and selection of activity and resource schedule of codes. Track cost against labour, plant and material budgets and report on exceptions with support of Cost Administration Manager. Manage project administration processes and administration record keeping in line with project information management review. Manage weekly payroll timesheet completion and monthly staff overtime and sickness reporting. Providing support and line management to junior project administration staff. Facilities management (office/welfare) including arrangements for cleaning, servicing, inspections, testing and repairs. Support project mobilisation/demobilisation Your profile: As a Junior Cost Administration Manager you will be the link between project commercial and operations departments and will provide support to the various disciplines across SRM projects. You will be methodical and measured in your work, working to strict deadlines, whilst being able to manage a busy workload, often with urgent tasks to complete. You will have work experience within the Construction/Civil Engineering Industry at project level. You will have strong commercial awareness and numeracy skills, which will be applied to all aspects of your role. You will be experienced and proficient in MS Office principally Excel. You will be accomplished at operating project costing systems including purchase ledger. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Sir Robert McAlpine is focused on being a truly inclusive employer
PA and Reporting Administrator is required for a specialist commercial company who services specialise across the food manufacturing, pharmaceutical and logistics field. We are looking for an experienced Administrator to join the team at the Halifax site. The PA and Reporting Administrator role is working full-time on-site working Monday - Friday 8am - 4pm. In reward you will be paid a salary of £30,000 p.a. plus benefits. Plus there will be a element of some UK travel for the first initial few months which will include overnight stays occasionally. This is an exciting role, as it's not a 'standard, sit at your desk office job', this is a role where every day is different. One moment you will be assisting with booking flights and accommodation for the Manager and next completing reports on Excel. PA and Reporting Administrator Skills and Experience: If you have previous experience working within a manufacturing / FMCG environment previously this will be a great advantage. It is essential that you have previous experience within SAP. Must also be advance in Excel - able to create dashboards and pivot tables. This is a busy varied role so looking for someone who likes to work at pace and with volume and be super organised with excellent attention to detail and communication skills. You would need to be willing to travel to other UK sites from time to time. PA and Reporting Administrator you will be supporting the Group Manufacturing Standards Manager and Compliance Team Managers in an analytical and administration capacity. PA and Reporting Administrator duties will include: Key support to the Manager with PA duties - diary management, travel and expenses. Work alongside Compliance Team Managers to review work instructions and associated documentation. Take complete ownership of the banked hours KPI and report weekly. In conjunction with the third-party cleaning company. Create a central dashboard and lead weekly reviews with Compliance Team Managers. Place orders for all UK sites on the SAP system as required. Support/ implement the development of a budget control document that ensures all site spends are within their individual budgets on a monthly basis. Liaise with suppliers to chase orders, arrange servicing and repairs for equipment when required. If you have the above skills and experience and are keen to learn more then please apply via the job board for consideration.
May 04, 2024
Full time
PA and Reporting Administrator is required for a specialist commercial company who services specialise across the food manufacturing, pharmaceutical and logistics field. We are looking for an experienced Administrator to join the team at the Halifax site. The PA and Reporting Administrator role is working full-time on-site working Monday - Friday 8am - 4pm. In reward you will be paid a salary of £30,000 p.a. plus benefits. Plus there will be a element of some UK travel for the first initial few months which will include overnight stays occasionally. This is an exciting role, as it's not a 'standard, sit at your desk office job', this is a role where every day is different. One moment you will be assisting with booking flights and accommodation for the Manager and next completing reports on Excel. PA and Reporting Administrator Skills and Experience: If you have previous experience working within a manufacturing / FMCG environment previously this will be a great advantage. It is essential that you have previous experience within SAP. Must also be advance in Excel - able to create dashboards and pivot tables. This is a busy varied role so looking for someone who likes to work at pace and with volume and be super organised with excellent attention to detail and communication skills. You would need to be willing to travel to other UK sites from time to time. PA and Reporting Administrator you will be supporting the Group Manufacturing Standards Manager and Compliance Team Managers in an analytical and administration capacity. PA and Reporting Administrator duties will include: Key support to the Manager with PA duties - diary management, travel and expenses. Work alongside Compliance Team Managers to review work instructions and associated documentation. Take complete ownership of the banked hours KPI and report weekly. In conjunction with the third-party cleaning company. Create a central dashboard and lead weekly reviews with Compliance Team Managers. Place orders for all UK sites on the SAP system as required. Support/ implement the development of a budget control document that ensures all site spends are within their individual budgets on a monthly basis. Liaise with suppliers to chase orders, arrange servicing and repairs for equipment when required. If you have the above skills and experience and are keen to learn more then please apply via the job board for consideration.
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
May 04, 2024
Full time
You have responsibility for the daily management of the Residence under the direction of the Operations Manager and via the Company's monitoring procedures. You will be responsible for ensuring a high standard of customer service and administration is provided at all times in order to maintain operational standards and to maximise revenue generation.A main focus of the role is ensuring that the residence runs efficiently and cost effectively in line with company policies and procedures. Financial management is a main focus of the role with responsibility, in conjunction with the Operations Manager, for the daily management of budgets and cost control.The close working relationship with the Operations Manager and the local team is critical to the success of this role and the Residence. It is essential that you have the ability to work on your own as well as part a team and can communicate effectively at all levels.The role is a hands-on position which will require you to be able to balance the serious aspects of the role while providing a social and fun atmosphere to create a community where students want to live and work Business Development Actively support the Operations Manager in leading the business and revenue generating opportunities by working with the Operations Manager, as required, to:o complete sales viewings;o manage the student renewal and expansion process; ando instigate and/or wholly participate in promotional & marketing activities. Customer Care Ensure that a high level of customer service and satisfaction is achieved through managing and meeting customers' expectations and service levels, and in line with the National Code of Standards and company own procedures. Engaging with residents to help provide a 'home-from-home' experience. Be fully conversant with the residences' Mental Health awareness protocols; be able to direct students to specialist resources and be able to deal with emergency situations if they arise. Daily Management Daily management of the residence to the high standards by interpreting and implementing policies and procedures. Ensure daily night services log has been checked and any appropriate action required has been taken or escalated to the Operations Manager. Maintaining Management Standards Assist with the operation of the residence and deputise in the Operations Manager's absence. Implementation of (and ensuring the residence's adherence to) the Company's systems and processes for monitoring standards and audits within the residence. Financial Management Effective and accurate credit control to ensure no outstanding debt on client accounts, taking remedial actions to collect outstanding debt in line with policies and procedures. Use of StuRents, to input financial information and to extract important financial information. Ensure billing is completed in line with company procedures. Maintain full and up-to-date knowledge of the Company's cash-handling procedures and ensure all relevant staff are competent in the appropriate handling of cash within the residence. Transaction management through full and correct receipting and use of all financial and booking systems. Health & Safety Follow policies and procedures dictated by current H&S legislation. Along with the Operations Manager ensure that health and safety checks are completed including fire alarm testing, emergency light testing, monthly checks, emergency equipment and emergency evacuation practices. Maintenance, Cleaning & Visual Standards Ensure reactive maintenance work is carried out promptly and in line with the national Code of Standards. Planned maintenance is carried out in line with residence requirements . Liaise with maintenance technician and contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Ensure all legislative requirements for cleaning and maintenance are met through implementation of company policies and operating practices. Ensure that a high visual standard is maintained to ensure brand compliance and a high standard of presentation is maintained throughout the residence. Reporting, Audits and Compliance Assist Operations Manager with month-end reports in line with company procedures. Keep OM fully updated with pertinent issues, requesting involvement where necessary/appropriate. Ensure compliance in all areas by keeping up to date records in line with company policy. Liaise with maintenance contractors to ensure works are carried out correctly and to a high standard whilst ensuring compliance to health and safety and company regulations and procedures. Team Management and Training Assist the OM with the management of the housekeeping and maintenance team in all aspects from recruitment, performance management, communication, employee relations and off-boarding within the guidelines defined by HR policy in line with employment legislation. Manage holiday and lieu requests for housekeeping and maintenance team, ensuring adequate cover for the residence at all times and ensure Breathe HR is updated on a regular basis. Manage leave to ensure that minimal amounts (if any) require to be carried forward to the following calendar year. Assist the OM with the management of poor performance and absence management in line with company procedures and guidelines. Ensure mandatory training is undertaken by housekeeping and maintenance team, ensuring that these team members have the appropriate skills in order to effectively carry out their job role. Provide and recommend training and development as part of the performance appraisal system.
Set in the heart of the exclusive enclave of Knightsbridge is one of the world's most prestigious residential buildings. Designed by world-renowned architects Squire and Partners, the 201 residences that make up this luxurious building are set around an entirely private award-winning Feng Shui garden. Residents are looked after by a highly trained team of professionals who provide the luxury service required to match this iconic building. They have a fantastic opportunity for a Concierge Assistant to join the Resident Services Team in their five-star deluxe residential property based in London on a full-time basis. About the Role As the first and last ambassador for London's most prestigious apartments, their valued residents and visitors see you as central to the delivery of 5 luxury lifestyle residential service and experiences. This is shown through your true passion for excellence and your warm and genuine personality. You will be fully attentive to the residents and guests, assisting with all luggage requirements, package delivery and car collection / parking. You will also support the wider Resident Services (Concierge) team to ensure that they continually exceed expectations. Benefits: Bonus £2,500 per annum Share of Resident Gratuity Fund Life Insurance 28 days holiday per year, rising to 33 days linked to service (inclusive of Bank Holidays) Continuous in-house training programme Recognition initiatives and rewards for their team members who strive every day to offer their residents the best possible experience Season ticket loans, enhanced pension contributions, social events, complimentary uniforms, personal dry-cleaning and more Required Skills: Warm and genuine personality and a desire to provide great service Great communication skills with the confidence to build strong working relationships and connect with residents from all over the world - a good level of spoken English is essential The role requires a full, clean UK or EU driving licence held for at least 2 years Flexibility to work weekdays and weekend shifts, based around 5 days per week - 40 hours per week Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous experience or job titles including; Receptionist, Front of House Staff, Assistant Concierge, Secretary, Admin Assistant, Office Manager, Accommodation Administrator, Admin Assistant, Property Management, Customer Service, and Corporate Security may also be considered for this role.
May 04, 2024
Full time
Set in the heart of the exclusive enclave of Knightsbridge is one of the world's most prestigious residential buildings. Designed by world-renowned architects Squire and Partners, the 201 residences that make up this luxurious building are set around an entirely private award-winning Feng Shui garden. Residents are looked after by a highly trained team of professionals who provide the luxury service required to match this iconic building. They have a fantastic opportunity for a Concierge Assistant to join the Resident Services Team in their five-star deluxe residential property based in London on a full-time basis. About the Role As the first and last ambassador for London's most prestigious apartments, their valued residents and visitors see you as central to the delivery of 5 luxury lifestyle residential service and experiences. This is shown through your true passion for excellence and your warm and genuine personality. You will be fully attentive to the residents and guests, assisting with all luggage requirements, package delivery and car collection / parking. You will also support the wider Resident Services (Concierge) team to ensure that they continually exceed expectations. Benefits: Bonus £2,500 per annum Share of Resident Gratuity Fund Life Insurance 28 days holiday per year, rising to 33 days linked to service (inclusive of Bank Holidays) Continuous in-house training programme Recognition initiatives and rewards for their team members who strive every day to offer their residents the best possible experience Season ticket loans, enhanced pension contributions, social events, complimentary uniforms, personal dry-cleaning and more Required Skills: Warm and genuine personality and a desire to provide great service Great communication skills with the confidence to build strong working relationships and connect with residents from all over the world - a good level of spoken English is essential The role requires a full, clean UK or EU driving licence held for at least 2 years Flexibility to work weekdays and weekend shifts, based around 5 days per week - 40 hours per week Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous experience or job titles including; Receptionist, Front of House Staff, Assistant Concierge, Secretary, Admin Assistant, Office Manager, Accommodation Administrator, Admin Assistant, Property Management, Customer Service, and Corporate Security may also be considered for this role.
Grangers International Ltd
Chesterfield, Derbyshire
Technical Manager COMPANY An opportunity has arisen to work within a developing R&D Department of a well-established manufacturing company. Grangers International Ltd, based in Derbyshire and established in 1937, is the owner of market-leading aftercare brands; Grangers, Fabsil and Cherry Blossom. THE ROLE Reporting into the Technical Director, this role is ideal for someone who is experienced in a laboratory environment looking for a long-term technical role. With a passion for Research and Development and experience in quality control, regulatory and auditing processes this is a diverse role with an opportunity to make a difference in a fast-paced and growing business. The chosen candidate will also lead the R&D team as well supporting the wider business and customers with technical and health and safety queries. The individual will work closely with all teams across the business including Production, Purchasing, Product, Marketing and Sales. Full-time Office-based with some opportunities to work from home when relevant Occasional travel will be required to visit customers and distribution partners Opportunity to develop skills base through funded courses and training software Salary: Negotiable and dependent upon experience. KEY AREAS OF RESPONSIBILITY Formulation development and product testing assuring that all existing products are at the forefront of current technologies and bringing new innovative product ranges to the market. Management of a small existing Technical Team, supporting and guiding, where necessary. Regulatory compliance and document management. Supporting customers with NPD projects. Management and distribution of MSDS for the entire product range. Quality Assurance. Quality and environmental system management. Work closely with internal teams on development projects. Technical support and customer engagement. IDEAL CANDITATE WILL: Show a passion for innovation and new product development. Demonstrate substantial regulatory and auditing experience. Showcase excellent problem-solving skills. Ideally have experience in industrial cleaning/chemical manufacturing or a related industry. Be a people person and confident communicating with consumers and customers. Demonstrate excellent written and verbal communication skills. Demonstrate flexibility and a willingness to put a hand to any tasks to support the department/wider business. Be able to work to tight deadlines. Have an ability to work cross-functionally across relevant teams. Be a team player, proactive, positive, enthusiastic and demonstrate a 'can do' attitude. Have strong attention to detail. REQUIREMENTS At least three years' experience in a chemical-based role. Ideally have a Bachelor's or Master's degree or related qualification in Chemistry or a relevant field. Computer literacy - MS Outlook, Excel, Word. Excellent communication skills with an ability to interpret limited technical information and completely convey information to others. A passion for NPD. A willingness to learn and support the wider business with development and regulatory requirements.
May 04, 2024
Full time
Technical Manager COMPANY An opportunity has arisen to work within a developing R&D Department of a well-established manufacturing company. Grangers International Ltd, based in Derbyshire and established in 1937, is the owner of market-leading aftercare brands; Grangers, Fabsil and Cherry Blossom. THE ROLE Reporting into the Technical Director, this role is ideal for someone who is experienced in a laboratory environment looking for a long-term technical role. With a passion for Research and Development and experience in quality control, regulatory and auditing processes this is a diverse role with an opportunity to make a difference in a fast-paced and growing business. The chosen candidate will also lead the R&D team as well supporting the wider business and customers with technical and health and safety queries. The individual will work closely with all teams across the business including Production, Purchasing, Product, Marketing and Sales. Full-time Office-based with some opportunities to work from home when relevant Occasional travel will be required to visit customers and distribution partners Opportunity to develop skills base through funded courses and training software Salary: Negotiable and dependent upon experience. KEY AREAS OF RESPONSIBILITY Formulation development and product testing assuring that all existing products are at the forefront of current technologies and bringing new innovative product ranges to the market. Management of a small existing Technical Team, supporting and guiding, where necessary. Regulatory compliance and document management. Supporting customers with NPD projects. Management and distribution of MSDS for the entire product range. Quality Assurance. Quality and environmental system management. Work closely with internal teams on development projects. Technical support and customer engagement. IDEAL CANDITATE WILL: Show a passion for innovation and new product development. Demonstrate substantial regulatory and auditing experience. Showcase excellent problem-solving skills. Ideally have experience in industrial cleaning/chemical manufacturing or a related industry. Be a people person and confident communicating with consumers and customers. Demonstrate excellent written and verbal communication skills. Demonstrate flexibility and a willingness to put a hand to any tasks to support the department/wider business. Be able to work to tight deadlines. Have an ability to work cross-functionally across relevant teams. Be a team player, proactive, positive, enthusiastic and demonstrate a 'can do' attitude. Have strong attention to detail. REQUIREMENTS At least three years' experience in a chemical-based role. Ideally have a Bachelor's or Master's degree or related qualification in Chemistry or a relevant field. Computer literacy - MS Outlook, Excel, Word. Excellent communication skills with an ability to interpret limited technical information and completely convey information to others. A passion for NPD. A willingness to learn and support the wider business with development and regulatory requirements.
Role: Senior Operations Manager Reports into: Head of Operations Location: London Contract Type: Full Time, Permanent (42.5 hours per week) Who we are: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, The Beams London, Exhibition London and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Spaces is a business within the company that is composed of three divisions: Broadwick Spaces, Broadwick Partner Spaces and Spaces & Stories. The Broadwick Spaces division includes venues we own or lease and host client events as well as music and culture. The Broadwick Partner Spaces includes venues we manage or operate with external partners; they focus on client hires. Spaces & Stories is Broadwick portfolio sales agency. Our team: We are made up of people who are passionate and dedicated to creating incredible spaces for people to enjoy with a lasting impact. We are a tight knit team full of supportive, talented people who are constantly pushing forward to our next new venue or project. What we're looking for: We are looking for an experienced and enthusiastic Senior Operations Manager who is also a master planner and problem solver. This person needs to be incredibly hands-on and it's important that you are adept at building great relationships as you'll be in day-to-day contact with our fantastic clients. You'll also be responsible for ensuring the event runs in line with the spaces' policies on the day so it's essential you have a strong understanding of health & safety and facilities management best practice. What you'll be responsible for: Operations Ensuring the smooth handover of events from the sales to the operations team. Leading on all logistical planning on allocated events to ensure successful delivery. Leading on all administrative tasks prior to each event and collecting / collating relevant paperwork and information to distribute to all relevant parties in good time. Understanding and implementing the spaces' operational best practice and ensuring these standards are being upheld at all times. Using this to gain quotes from approved suppliers, book staff and brief / manage on the day. Understanding the clients and their suppliers Risk Assessments, Method Statements, schedules, Insurance Certificates and licences to ensure all are in line with the spaces and their requirements. Attending site visits pre-contract where necessary. Producing a post-event report and schedule de-briefs for the internal event team and all relevant suppliers / clients. Delivering the highest level of customer service and being the main onsite contact to manage the running of allocated events. Assisting in creating and developing processes and procedures for use internally, by suppliers and clients to ensure that planning and communication between all parties is smooth and effective. Maintaining strong relations with our Landlords and other stakeholders. Overseeing the day-to-day running of the spaces. Assisting the line manager in identifying and leading on longer term internal projects such as building a reliable bank of freelance talent or wider SLAs. Assisting the line manager in successfully devising and managing the operational launch to market of new space activations through delivering a time bound critical path to include the booking and instruction of third party suppliers. Assisting the line manager in collating and devising required documentation, activation budgets, compiling competitor analysis and other relevant tasks. Finance Adding all staffing, cleaning and any miscellaneous / on-event costs to the CRM system, and raising client invoices pre and post event within the agreed time frame. Receiving all supplier invoices relating to the event and process for payment. Sales Supporting the sales team with advising clients regarding operational planning - including appropriate requirements for staffing and cleaning on a case by case basis. Working alongside the sales team to reconcile all event jobs post event and update the CRM system accordingly. Team Communicating your training needs and actively participating in your own development in line with your line manager's expectations. Creating a work environment that aligns with Broadwick values and principles. Other Ensuring we are always committed to best practice and championing the correct processes. Supporting the Head of Space Operations on new space acquisitions where appropriate. Carrying out ad hoc duties when required to. You'll need to have: Minimum of 4 years of event operations experience, ideally in a large scale events venue or multiple venues. Ability to keep calm, work under pressure and problem solve quickly. Exceptional organisational and planning skills. Confidence in briefing contractors and suppliers. Knowledge of industry legislations, general event licensing and documentation required pre-event. Confidence in briefing contractors and suppliers. An understanding of H&S, compliance and environmental legislation and codes of practice. A reasonable level of competency using Microsoft and Google Drive software, particularly Word, Outlook and Excel. Self-motivation in addition to a positive and 'can-do' attitude in order to achieve tasks efficiently and to deadlines. Good understanding and knowledge of the local event and venue industry. Availability to work late nights and weekends as and when required. Nice to haves: Relevant H&S Qualification (IOSH / NEBOSH) Personal Licence Holder First aid qualification PAT Testing training SIA qualification
May 04, 2024
Full time
Role: Senior Operations Manager Reports into: Head of Operations Location: London Contract Type: Full Time, Permanent (42.5 hours per week) Who we are: Broadwick is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks London, Depot Mayfield Manchester, The Beams London, Exhibition London and Magazine London. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Spaces is a business within the company that is composed of three divisions: Broadwick Spaces, Broadwick Partner Spaces and Spaces & Stories. The Broadwick Spaces division includes venues we own or lease and host client events as well as music and culture. The Broadwick Partner Spaces includes venues we manage or operate with external partners; they focus on client hires. Spaces & Stories is Broadwick portfolio sales agency. Our team: We are made up of people who are passionate and dedicated to creating incredible spaces for people to enjoy with a lasting impact. We are a tight knit team full of supportive, talented people who are constantly pushing forward to our next new venue or project. What we're looking for: We are looking for an experienced and enthusiastic Senior Operations Manager who is also a master planner and problem solver. This person needs to be incredibly hands-on and it's important that you are adept at building great relationships as you'll be in day-to-day contact with our fantastic clients. You'll also be responsible for ensuring the event runs in line with the spaces' policies on the day so it's essential you have a strong understanding of health & safety and facilities management best practice. What you'll be responsible for: Operations Ensuring the smooth handover of events from the sales to the operations team. Leading on all logistical planning on allocated events to ensure successful delivery. Leading on all administrative tasks prior to each event and collecting / collating relevant paperwork and information to distribute to all relevant parties in good time. Understanding and implementing the spaces' operational best practice and ensuring these standards are being upheld at all times. Using this to gain quotes from approved suppliers, book staff and brief / manage on the day. Understanding the clients and their suppliers Risk Assessments, Method Statements, schedules, Insurance Certificates and licences to ensure all are in line with the spaces and their requirements. Attending site visits pre-contract where necessary. Producing a post-event report and schedule de-briefs for the internal event team and all relevant suppliers / clients. Delivering the highest level of customer service and being the main onsite contact to manage the running of allocated events. Assisting in creating and developing processes and procedures for use internally, by suppliers and clients to ensure that planning and communication between all parties is smooth and effective. Maintaining strong relations with our Landlords and other stakeholders. Overseeing the day-to-day running of the spaces. Assisting the line manager in identifying and leading on longer term internal projects such as building a reliable bank of freelance talent or wider SLAs. Assisting the line manager in successfully devising and managing the operational launch to market of new space activations through delivering a time bound critical path to include the booking and instruction of third party suppliers. Assisting the line manager in collating and devising required documentation, activation budgets, compiling competitor analysis and other relevant tasks. Finance Adding all staffing, cleaning and any miscellaneous / on-event costs to the CRM system, and raising client invoices pre and post event within the agreed time frame. Receiving all supplier invoices relating to the event and process for payment. Sales Supporting the sales team with advising clients regarding operational planning - including appropriate requirements for staffing and cleaning on a case by case basis. Working alongside the sales team to reconcile all event jobs post event and update the CRM system accordingly. Team Communicating your training needs and actively participating in your own development in line with your line manager's expectations. Creating a work environment that aligns with Broadwick values and principles. Other Ensuring we are always committed to best practice and championing the correct processes. Supporting the Head of Space Operations on new space acquisitions where appropriate. Carrying out ad hoc duties when required to. You'll need to have: Minimum of 4 years of event operations experience, ideally in a large scale events venue or multiple venues. Ability to keep calm, work under pressure and problem solve quickly. Exceptional organisational and planning skills. Confidence in briefing contractors and suppliers. Knowledge of industry legislations, general event licensing and documentation required pre-event. Confidence in briefing contractors and suppliers. An understanding of H&S, compliance and environmental legislation and codes of practice. A reasonable level of competency using Microsoft and Google Drive software, particularly Word, Outlook and Excel. Self-motivation in addition to a positive and 'can-do' attitude in order to achieve tasks efficiently and to deadlines. Good understanding and knowledge of the local event and venue industry. Availability to work late nights and weekends as and when required. Nice to haves: Relevant H&S Qualification (IOSH / NEBOSH) Personal Licence Holder First aid qualification PAT Testing training SIA qualification
Our client, a well-established talent management company with a focus on comedy entertainment, is seeking an Office Manager to handle various responsibilities managing staff and the office environment. Key responsibilities will include: Maintaining a high standard of office presentation, conducting regular checks and making improvements where needed. Managing the office space and internal moves. Planning and coordinating production set-ups and shutdowns. Overseeing the security and cleaning teams. Managing catering, building maintenance, hospitality service contractors etc. Reviewing internal services and supplier management. Ensuring compliance with regards to Health and Safety, maintaining risk assessments and records. Maintaining up to date supplier contacts and file records. Ensuring contact card system and contractor accreditation is up to date. Managing Health and Safety training for staff and maintaining records. Ensuring compliance with sustainable best business practices. Oversee any external office moves with Operations management colleagues. Undertaking day-to-day management of the Receptionist, Operations Coordinator, Operations Assistant and work experience. Managing Operations staff rotas. Managing archive systems. Keeping content of the intranet up to date and accurate. Acting as the contact point for liaison with the landlord and IT. Coordinating staff events and other events such as screenings or charity dos. Requirements: Previous experience working in a similar role. Previous office and facility experience. Experience in managing Health & Safety. IOSH accreditation is desirable. Experience in the tendering process. Experience with event management. Previous experience managing junior staff. Good negotiation skills. Excellent communication skills. Discretion and able to manage all staff's expectations. Strong attention to detail. Proactive approach and able to take ownership of projects. Professional background in the media industry is desirable. Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion. The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.
May 04, 2024
Full time
Our client, a well-established talent management company with a focus on comedy entertainment, is seeking an Office Manager to handle various responsibilities managing staff and the office environment. Key responsibilities will include: Maintaining a high standard of office presentation, conducting regular checks and making improvements where needed. Managing the office space and internal moves. Planning and coordinating production set-ups and shutdowns. Overseeing the security and cleaning teams. Managing catering, building maintenance, hospitality service contractors etc. Reviewing internal services and supplier management. Ensuring compliance with regards to Health and Safety, maintaining risk assessments and records. Maintaining up to date supplier contacts and file records. Ensuring contact card system and contractor accreditation is up to date. Managing Health and Safety training for staff and maintaining records. Ensuring compliance with sustainable best business practices. Oversee any external office moves with Operations management colleagues. Undertaking day-to-day management of the Receptionist, Operations Coordinator, Operations Assistant and work experience. Managing Operations staff rotas. Managing archive systems. Keeping content of the intranet up to date and accurate. Acting as the contact point for liaison with the landlord and IT. Coordinating staff events and other events such as screenings or charity dos. Requirements: Previous experience working in a similar role. Previous office and facility experience. Experience in managing Health & Safety. IOSH accreditation is desirable. Experience in the tendering process. Experience with event management. Previous experience managing junior staff. Good negotiation skills. Excellent communication skills. Discretion and able to manage all staff's expectations. Strong attention to detail. Proactive approach and able to take ownership of projects. Professional background in the media industry is desirable. Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion. The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.
Purpose of the Role To keep clean all site external, courtyard and car park areas and to remove waste materials from domestic and retail premises, operating in a safe and efficient manner at all times, either on foot or using specialist vehicular and/or mechanical equipment. Key Responsibilities Clean all refuse stores daily, ensuring surplus waste is appropriately recycled or removed. Manoeuvre a variety of containers, including household bins, wheeled bins, larger industrial bins and also plastic sacks. Operate specialist machinery and equipment, following appropriate training and instruction. Carry out regular serviceability inspections of wheeled bins, providing written reports, listing problems and defects as identified to the Head of Estate Management. Undertake daily street and grounds cleaning and maintenance to all external, courtyard and car park areas, reporting any damage identified to the Head of Estate Management. Use only cleaning materials which have been supplied by the Company and only after appropriate Health & Safety guidance and training have been received from a training provider. Drive the site waste vehicle or assist others with safe manoeuvring of the waste vehicle on the road or at disposal locations, ensuring safe working practices are adhered to at all times. Engage with Council waste operatives to ensure waste collections are carried out at the correct times and in a safe manner. Work outdoors all year round and carry out tasks which entail continuous physical effort, including, but not limited to, lifting, carrying, litter picking and walking long distances in all weather conditions. Wear personal protective equipment provided at all times and ensuring equipment serviceability. Ensure good working relationships and quick resolution when dealing with problems or responding to enquiries from members of the public or the Council refuse removal team. Embrace the Middlewood Locks vision and values and their delivery into all building services, fully integrating such vision and values and incorporating aspirations of residents and stakeholders. Undertake any other duty as requested by the Line Manager or acting Line Manager as might be reasonably expected or required, including assistance with ad hoc projects. Skills, Knowledge and Experience • Professional attitude to service provision • Good command of the English language • Must be polite, courteous with a smart and clean appearance • Understanding of Health and Safety, including COSHH • Able to manoeuvre full-wheeled 1100L waste bins and be prepared to work outside in all weather conditions • Physical fitness and stamina • Able to work as an individual and as part of team Working Hours - Part-Time, 20hours/week Salary - £11.44/hr Please see our Benefits Booklet for more information.
May 04, 2024
Full time
Purpose of the Role To keep clean all site external, courtyard and car park areas and to remove waste materials from domestic and retail premises, operating in a safe and efficient manner at all times, either on foot or using specialist vehicular and/or mechanical equipment. Key Responsibilities Clean all refuse stores daily, ensuring surplus waste is appropriately recycled or removed. Manoeuvre a variety of containers, including household bins, wheeled bins, larger industrial bins and also plastic sacks. Operate specialist machinery and equipment, following appropriate training and instruction. Carry out regular serviceability inspections of wheeled bins, providing written reports, listing problems and defects as identified to the Head of Estate Management. Undertake daily street and grounds cleaning and maintenance to all external, courtyard and car park areas, reporting any damage identified to the Head of Estate Management. Use only cleaning materials which have been supplied by the Company and only after appropriate Health & Safety guidance and training have been received from a training provider. Drive the site waste vehicle or assist others with safe manoeuvring of the waste vehicle on the road or at disposal locations, ensuring safe working practices are adhered to at all times. Engage with Council waste operatives to ensure waste collections are carried out at the correct times and in a safe manner. Work outdoors all year round and carry out tasks which entail continuous physical effort, including, but not limited to, lifting, carrying, litter picking and walking long distances in all weather conditions. Wear personal protective equipment provided at all times and ensuring equipment serviceability. Ensure good working relationships and quick resolution when dealing with problems or responding to enquiries from members of the public or the Council refuse removal team. Embrace the Middlewood Locks vision and values and their delivery into all building services, fully integrating such vision and values and incorporating aspirations of residents and stakeholders. Undertake any other duty as requested by the Line Manager or acting Line Manager as might be reasonably expected or required, including assistance with ad hoc projects. Skills, Knowledge and Experience • Professional attitude to service provision • Good command of the English language • Must be polite, courteous with a smart and clean appearance • Understanding of Health and Safety, including COSHH • Able to manoeuvre full-wheeled 1100L waste bins and be prepared to work outside in all weather conditions • Physical fitness and stamina • Able to work as an individual and as part of team Working Hours - Part-Time, 20hours/week Salary - £11.44/hr Please see our Benefits Booklet for more information.
Cost Administration Managers in the Sir Robert McAlpine Infrastructure Sector have an important and pivotal role in the successful delivery of projects. The Junior Cost Administration Manager will provide administrative rigour to project delivery whilst developing a thorough understanding of construction and civil engineering processes, as well as specific labour, trades, plant and materials knowledge used to construct the works. Why join us? In the 154 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us The Junior Cost Administration Manager Role: duties include: Control of site purchases and plant hires through requisition process - ensuring sufficient detail and correct selection of resource and activity codes. Timely processing of goods received notes, plant hires notes and invoice matching in the Company system to ensure adherence within Prompt Payment Code of terms. Assist Cost Administration Manager with management of labour, plant and material cost and accruals within Company system. Control of site plant with support from cost administration managers and works staff. Assist with production of accurate monthly cost reports to Commercial Managers. Support Commercial Managers with creation of cost centres and selection of activity and resource schedule of codes. Track cost against labour, plant and material budgets and report on exceptions with support of Cost Administration Manager. Manage project administration processes and administration record keeping in line with project information management review. Manage weekly payroll timesheet completion and monthly staff overtime and sickness reporting. Providing support and line management to junior project administration staff. Facilities management (office/welfare) including arrangements for cleaning, servicing, inspections, testing and repairs. Support project mobilisation/demobilisation Your profile: As a Junior Cost Administration Manager you will be the link between project commercial and operations departments and will provide support to the various disciplines across SRM projects. You will be methodical and measured in your work, working to strict deadlines, whilst being able to manage a busy workload, often with urgent tasks to complete. You will have work experience within the Construction/Civil Engineering Industry at project level. You will have strong commercial awareness and numeracy skills, which will be applied to all aspects of your role. You will be experienced and proficient in MS Office principally Excel. You will be accomplished at operating project costing systems including purchase ledger. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Sir Robert McAlpine is focused on being a truly inclusive employer
May 04, 2024
Full time
Cost Administration Managers in the Sir Robert McAlpine Infrastructure Sector have an important and pivotal role in the successful delivery of projects. The Junior Cost Administration Manager will provide administrative rigour to project delivery whilst developing a thorough understanding of construction and civil engineering processes, as well as specific labour, trades, plant and materials knowledge used to construct the works. Why join us? In the 154 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us The Junior Cost Administration Manager Role: duties include: Control of site purchases and plant hires through requisition process - ensuring sufficient detail and correct selection of resource and activity codes. Timely processing of goods received notes, plant hires notes and invoice matching in the Company system to ensure adherence within Prompt Payment Code of terms. Assist Cost Administration Manager with management of labour, plant and material cost and accruals within Company system. Control of site plant with support from cost administration managers and works staff. Assist with production of accurate monthly cost reports to Commercial Managers. Support Commercial Managers with creation of cost centres and selection of activity and resource schedule of codes. Track cost against labour, plant and material budgets and report on exceptions with support of Cost Administration Manager. Manage project administration processes and administration record keeping in line with project information management review. Manage weekly payroll timesheet completion and monthly staff overtime and sickness reporting. Providing support and line management to junior project administration staff. Facilities management (office/welfare) including arrangements for cleaning, servicing, inspections, testing and repairs. Support project mobilisation/demobilisation Your profile: As a Junior Cost Administration Manager you will be the link between project commercial and operations departments and will provide support to the various disciplines across SRM projects. You will be methodical and measured in your work, working to strict deadlines, whilst being able to manage a busy workload, often with urgent tasks to complete. You will have work experience within the Construction/Civil Engineering Industry at project level. You will have strong commercial awareness and numeracy skills, which will be applied to all aspects of your role. You will be experienced and proficient in MS Office principally Excel. You will be accomplished at operating project costing systems including purchase ledger. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Sir Robert McAlpine is focused on being a truly inclusive employer
As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment. Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Kärcher brand, embodying the values in all interactions Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery Complete work orders promptly and accurately, maintaining meticulous records Manage stock in accordance with customer requirements, ensuring optimal inventory levels Collaborate with the regional scheduler to optimise efficiency and customer satisfaction Identify and communicate sales leads to the relevant sales personnel, contributing to business growth Develop positive relationships with customers and internal teams Participate in on-the-job coaching and personal development activities Qualifications and Experience for the Senior Regional Service Engineer Formal mechanical/electrical qualifications are required Experience, attributes and skills required for the Senior Regional Service Engineer Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous. Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training Excellent communication skills and ability to work effectively in a team environment Strong organisational skills with the capacity to manage multiple tasks efficiently A full UK driving license is essential, with willingness to travel and stay overnight as required Passport for potential training in Germany is preferred What's in it for You This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
May 04, 2024
Full time
As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Kärcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Kärcher by providing first class professional service and support for industrial cleaning equipment. Kärcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Kärcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Kärcher brand, embodying the values in all interactions Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery Complete work orders promptly and accurately, maintaining meticulous records Manage stock in accordance with customer requirements, ensuring optimal inventory levels Collaborate with the regional scheduler to optimise efficiency and customer satisfaction Identify and communicate sales leads to the relevant sales personnel, contributing to business growth Develop positive relationships with customers and internal teams Participate in on-the-job coaching and personal development activities Qualifications and Experience for the Senior Regional Service Engineer Formal mechanical/electrical qualifications are required Experience, attributes and skills required for the Senior Regional Service Engineer Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous. Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training Excellent communication skills and ability to work effectively in a team environment Strong organisational skills with the capacity to manage multiple tasks efficiently A full UK driving license is essential, with willingness to travel and stay overnight as required Passport for potential training in Germany is preferred What's in it for You This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,000 rising to £39,250 after probation, based on a 40 hour week Monday - Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Procurement Account Director - Facilities x 3 - Global FTSE 100 Firm - Central London (Hybrid Working) - £90k - £100k + Car Allowance & benefits To apply please contact Adam at Due to exponential growth, a globally esteemed professional services firm are urgently seeking a Senior Facilities procurement candidates to join their prestigious global procurement team. These roles will be leading some of the organisations most important accounts during an exciting period of growth and transformation. Role responsibilities: You will lead procurement activities across the division for key accounts, managing all strategic sourcing and related activities Accountable for developing and implementin strategy for client accounts, from procurement planning, through RFP management and bid analysis, working closely with cross-functional stakeholder groups Develop and implement procurement strategies across real estate and facilities e.g., soft services, (cleaning, catering & security) Management framework of the PSL Build and maintain relationships with key senior stakeholders to ensure procurement is seen as a valued contributor Required Skillset: The gravitas to engage with and influence senior level stakeholders, gaining buy-in to push through innovative sourcing solutions and strategies A significant knowledge of FM procurement, with a strong track record of procuring either Hard or Soft services (building maintenance, M&E, HVAC, Cleaning, Catering, Security) A strong understadning of IFM within a supplier envrionment ideal MCIPS and degree preferable but not essential This an excellent opportunity for an experienced Facilities procurement candidate to join a market leading global organisation working on business-critical company projects in a leadership capacity. To apply please contact Adam at Key skills: Procurement, Indirect, Strategic Sourcing, FM, M&E, Hard Services, Soft Services, NEC3, Purchasing, Buying, Negotiation, MCIPS, stakeholder engagement, London, Central London, Global, Facilities, Account Manager, Sourcing Manager
May 04, 2024
Full time
Procurement Account Director - Facilities x 3 - Global FTSE 100 Firm - Central London (Hybrid Working) - £90k - £100k + Car Allowance & benefits To apply please contact Adam at Due to exponential growth, a globally esteemed professional services firm are urgently seeking a Senior Facilities procurement candidates to join their prestigious global procurement team. These roles will be leading some of the organisations most important accounts during an exciting period of growth and transformation. Role responsibilities: You will lead procurement activities across the division for key accounts, managing all strategic sourcing and related activities Accountable for developing and implementin strategy for client accounts, from procurement planning, through RFP management and bid analysis, working closely with cross-functional stakeholder groups Develop and implement procurement strategies across real estate and facilities e.g., soft services, (cleaning, catering & security) Management framework of the PSL Build and maintain relationships with key senior stakeholders to ensure procurement is seen as a valued contributor Required Skillset: The gravitas to engage with and influence senior level stakeholders, gaining buy-in to push through innovative sourcing solutions and strategies A significant knowledge of FM procurement, with a strong track record of procuring either Hard or Soft services (building maintenance, M&E, HVAC, Cleaning, Catering, Security) A strong understadning of IFM within a supplier envrionment ideal MCIPS and degree preferable but not essential This an excellent opportunity for an experienced Facilities procurement candidate to join a market leading global organisation working on business-critical company projects in a leadership capacity. To apply please contact Adam at Key skills: Procurement, Indirect, Strategic Sourcing, FM, M&E, Hard Services, Soft Services, NEC3, Purchasing, Buying, Negotiation, MCIPS, stakeholder engagement, London, Central London, Global, Facilities, Account Manager, Sourcing Manager
Exciting Opportunity Alert! Join Rendall & Rittner as a Handyperson! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Handyperson. This is an incredible career opportunity with a fantastic package. Position: Handyperson Location: Cubitt Way PE9 2NF Working Hours: Monday, Wednesday and Friday 0900 - 1730 Salary: £13455 - £15795 Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 20 days of holiday plus national holidays. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: Cubitt Way consists of 101 apartments spread across 11 thoughtfully designed blocks varying heights of either 3 or 4 stories. The development is enhanced by additional amenities, encompassing three gated car parks, three enclosed bin stores, three external bin stores, a cleaners cupboard, a CCTV room/office, and a communal washroom facility catering to contractors and staff. Key Responsibilities and Requirements: As a Handyperson at Rendall & Rittner, you will be: To perform your duties and provide cleaning and caretaker services, in the prescribed manner, as instructed by the Property Manager. To inspect, on a daily basis, all internal and external common areas of the development and report any defects, repairs, security or health and safety concerns. To carry out minor repairs where possible. To clean the communal areas of the development both internally and externally. To act in a courteous and helpful manner to all occupiers in addition to members of the public, other staff, guests, and to contractors employed on the development. To enter all relevant comments/details in the development logs. To be flexible and undertake duties as required by the manager. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
May 04, 2024
Full time
Exciting Opportunity Alert! Join Rendall & Rittner as a Handyperson! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Handyperson. This is an incredible career opportunity with a fantastic package. Position: Handyperson Location: Cubitt Way PE9 2NF Working Hours: Monday, Wednesday and Friday 0900 - 1730 Salary: £13455 - £15795 Contract: A permanent position that offers stability and room for growth. Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 20 days of holiday plus national holidays. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: Cubitt Way consists of 101 apartments spread across 11 thoughtfully designed blocks varying heights of either 3 or 4 stories. The development is enhanced by additional amenities, encompassing three gated car parks, three enclosed bin stores, three external bin stores, a cleaners cupboard, a CCTV room/office, and a communal washroom facility catering to contractors and staff. Key Responsibilities and Requirements: As a Handyperson at Rendall & Rittner, you will be: To perform your duties and provide cleaning and caretaker services, in the prescribed manner, as instructed by the Property Manager. To inspect, on a daily basis, all internal and external common areas of the development and report any defects, repairs, security or health and safety concerns. To carry out minor repairs where possible. To clean the communal areas of the development both internally and externally. To act in a courteous and helpful manner to all occupiers in addition to members of the public, other staff, guests, and to contractors employed on the development. To enter all relevant comments/details in the development logs. To be flexible and undertake duties as required by the manager. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Reception / Office Manager required to join a global, luxury, high-end Fashion Brand. A newly created role to make your own, this is a great opportunity to work with a great bunch of people. Based in their Head Office, you will be based on reception, providing a professional and courteous daily reception service, whilst also managing and working alongside one other receptionist. You will be the ambassador for the brand, both in person and on the phone, ensuring the image and standards of a luxury company are maintained at all times, the role also manages the office and facilities service provision. Full-time office based, they offer great benefits and bonus, along with an inclusive, appreciative and social work environment. They are looking for someone with proven reception/office or facilities management experience and someone who is happy to roll up their sleeves and muck in! Daily duties to include: Manage relationships with building Landlord and suppliers at Howick Place Manage all office contracts and local contractors, including cleaning, maintenance, office supplies ensuring that issues and problems are dealt with quickly and efficiently Ensure that reception is run in a professional manner, supporting the needs of the business Lead the organisation for all employee events including Summer and Christmas parties Coordinate maintenance schedules for all office equipment either directly or through business solutions Ensure office security measures are in place and communicated clearly to all employees, including correct use of passes and access requirements and procedures for evenings and weekends Work proactively with finance and vendors as appropriate to deliver better cost effectiveness in all areas of office management Provide a five star daily reception service to all incoming guests Operate a busy switchboard Manage all incoming mail and courier packages, log all deliveries, distribute into the post room and alert employees to collect Provide courier (fed ex / DHL) and mail outbound service to all of the office and London stores Book and manage meeting room set up Order all office supplies Maintain up to date contact lists for the businesses & distribute regularly Provide ad-hoc EA support where required to C-suite A role not to be missed - please get in touch today!
May 04, 2024
Full time
Reception / Office Manager required to join a global, luxury, high-end Fashion Brand. A newly created role to make your own, this is a great opportunity to work with a great bunch of people. Based in their Head Office, you will be based on reception, providing a professional and courteous daily reception service, whilst also managing and working alongside one other receptionist. You will be the ambassador for the brand, both in person and on the phone, ensuring the image and standards of a luxury company are maintained at all times, the role also manages the office and facilities service provision. Full-time office based, they offer great benefits and bonus, along with an inclusive, appreciative and social work environment. They are looking for someone with proven reception/office or facilities management experience and someone who is happy to roll up their sleeves and muck in! Daily duties to include: Manage relationships with building Landlord and suppliers at Howick Place Manage all office contracts and local contractors, including cleaning, maintenance, office supplies ensuring that issues and problems are dealt with quickly and efficiently Ensure that reception is run in a professional manner, supporting the needs of the business Lead the organisation for all employee events including Summer and Christmas parties Coordinate maintenance schedules for all office equipment either directly or through business solutions Ensure office security measures are in place and communicated clearly to all employees, including correct use of passes and access requirements and procedures for evenings and weekends Work proactively with finance and vendors as appropriate to deliver better cost effectiveness in all areas of office management Provide a five star daily reception service to all incoming guests Operate a busy switchboard Manage all incoming mail and courier packages, log all deliveries, distribute into the post room and alert employees to collect Provide courier (fed ex / DHL) and mail outbound service to all of the office and London stores Book and manage meeting room set up Order all office supplies Maintain up to date contact lists for the businesses & distribute regularly Provide ad-hoc EA support where required to C-suite A role not to be missed - please get in touch today!
Our client is an award-winning talent management, television production and live promotion group. They represent a prolific roster of artists including comedians, actors, presenters, writers and directors. They have also produced a number of BAFTA-winning TV shows and ground breaking live comedy productions. They are looking for an Office Manager to join their team. This is a fully office based role in West London. Office / Facilities Manage effective space utilisation and oversee all internal moves; Plan and co-ordinate production set-ups and shut downs; Office presentation: conduct daily and weekly office checks in order to maintain highest possible standard of office presentation. Address any improvements in a timely manner and provide design solutions; Oversee security and cleaning teams; Manage existing service contractors including catering, building maintenance, hospitality, etc. Administer tendering procedures as and when necessary. Develop and review all internal services and supplier management. Ensure that all suppliers and contractors comply with our Health and Safety arrangements and maintain their risk assessments and records; Coordinate regular spring clean in order to maintain a tidy and organized office throughout; Ensure compliance with sustainable best business practices and in line with our sustainability policy and goals; Oversee any proposed external office moves with the Global Director of Operations and People Operations Partner. General Day to day management: Operations Coordinator, Operations Assistant, Receptionist and work experience; Manage Operations staff rotas and make sure that cover is always in place; Maintain up-to-date supplier contacts and file records; Archiving: manage, review and improve current archiving systems; Ensure contact card system and contractor accreditation is up to date at all times; Oversee content of the intranet is up to date and accurate; Be the liaison point for the landlord; Be the liaison point for IT. Health and Safety Manage Health and Safety throughout the Company: ensure and monitor compliance with Health and Safety Regulations; conduct risk assessments, maintain accurate records and report any raised issues; Manage Health and Safety training throughout the Company and maintain records. Events Coordinate monthly staff drinks; Coordinate any other events such screenings and charity events; Coordinate annual summer staff BBQ.
May 04, 2024
Full time
Our client is an award-winning talent management, television production and live promotion group. They represent a prolific roster of artists including comedians, actors, presenters, writers and directors. They have also produced a number of BAFTA-winning TV shows and ground breaking live comedy productions. They are looking for an Office Manager to join their team. This is a fully office based role in West London. Office / Facilities Manage effective space utilisation and oversee all internal moves; Plan and co-ordinate production set-ups and shut downs; Office presentation: conduct daily and weekly office checks in order to maintain highest possible standard of office presentation. Address any improvements in a timely manner and provide design solutions; Oversee security and cleaning teams; Manage existing service contractors including catering, building maintenance, hospitality, etc. Administer tendering procedures as and when necessary. Develop and review all internal services and supplier management. Ensure that all suppliers and contractors comply with our Health and Safety arrangements and maintain their risk assessments and records; Coordinate regular spring clean in order to maintain a tidy and organized office throughout; Ensure compliance with sustainable best business practices and in line with our sustainability policy and goals; Oversee any proposed external office moves with the Global Director of Operations and People Operations Partner. General Day to day management: Operations Coordinator, Operations Assistant, Receptionist and work experience; Manage Operations staff rotas and make sure that cover is always in place; Maintain up-to-date supplier contacts and file records; Archiving: manage, review and improve current archiving systems; Ensure contact card system and contractor accreditation is up to date at all times; Oversee content of the intranet is up to date and accurate; Be the liaison point for the landlord; Be the liaison point for IT. Health and Safety Manage Health and Safety throughout the Company: ensure and monitor compliance with Health and Safety Regulations; conduct risk assessments, maintain accurate records and report any raised issues; Manage Health and Safety training throughout the Company and maintain records. Events Coordinate monthly staff drinks; Coordinate any other events such screenings and charity events; Coordinate annual summer staff BBQ.
Purpose of the Role The cleaner's primary role is to ensure the assignment is clean and hygienic for the general public. Housekeepers need to make sure there are no hazards that could put the general public in danger. You will need to be able to respond to any situations in a timely manner. Key Responsibilities To carry out all allocated cleaning tasks as per the site's cleaning specification ensuring that: Refuse is collected from waste bins and not allowed to overflow. Remove all food and liquid spillages as soon as they are reported or found. Clean all internal, external and public areas within the Centre and Car Park. Remove dust and debris from mats and carpets by suction cleaning and machine washing as necessary. Remove dust from all surfaces within reach. Machine scrub floors. Machine scrub external floor areas as necessary. Jet wash external areas as necessary. Be aware of and use the appropriate equipment for the specific cleaning task. Carry out any other reasonable requests made by the Line Manager. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential 1. Experience in the provision of housekeeping services in a busy environment visited by members of the public. 2. Able to demonstrate a good level of customer service. 3. Ability to work on own initiative and deal with demanding situations. 4. Honest and reliable work ethic. 5. Well presented. 6. Good interpersonal and communication skills. 7. Able to work in both/internal and external environments. 8. Willingness to partake in further onsite training. 9. Flexible working approach to work patterns and shift times. 10. Physically fit. Desirable 1. Basic Knowledge of H&S legislation. 2. Body fluids trained. 3. Full Driving Licence Working Hours - 22 hours per week Please see our Benefits Booklet for more information.
May 04, 2024
Full time
Purpose of the Role The cleaner's primary role is to ensure the assignment is clean and hygienic for the general public. Housekeepers need to make sure there are no hazards that could put the general public in danger. You will need to be able to respond to any situations in a timely manner. Key Responsibilities To carry out all allocated cleaning tasks as per the site's cleaning specification ensuring that: Refuse is collected from waste bins and not allowed to overflow. Remove all food and liquid spillages as soon as they are reported or found. Clean all internal, external and public areas within the Centre and Car Park. Remove dust and debris from mats and carpets by suction cleaning and machine washing as necessary. Remove dust from all surfaces within reach. Machine scrub floors. Machine scrub external floor areas as necessary. Jet wash external areas as necessary. Be aware of and use the appropriate equipment for the specific cleaning task. Carry out any other reasonable requests made by the Line Manager. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization. Skills, Knowledge and Experience Candidates will be required to demonstrate the following: Essential 1. Experience in the provision of housekeeping services in a busy environment visited by members of the public. 2. Able to demonstrate a good level of customer service. 3. Ability to work on own initiative and deal with demanding situations. 4. Honest and reliable work ethic. 5. Well presented. 6. Good interpersonal and communication skills. 7. Able to work in both/internal and external environments. 8. Willingness to partake in further onsite training. 9. Flexible working approach to work patterns and shift times. 10. Physically fit. Desirable 1. Basic Knowledge of H&S legislation. 2. Body fluids trained. 3. Full Driving Licence Working Hours - 22 hours per week Please see our Benefits Booklet for more information.