Davies and Partners Solicitors
Gloucester, Gloucestershire
Location: The successful candidate will be based in the Gloucester office. Salary: Competitive Contract: Full time, Permanent Davies and Partners Solicitors is a well-established law firm with over 30 years experience. It has a national reputation for excellence and strength in depth in a wide selection of legal services for businesses & individuals. There are 5 offices in London, Birmingham, Devon, Bristol and Gloucester. Reporting to Head of Department. MAIN RESPONSIBILITIES AND PURPOSE A Post Completion Paralegal in the Residential New Homes Department to assist with post completion requirements of the Department and to provide support to the Post Completion Team Leader. MAIN DUTIES To exhibit flexibility, particularly during peak times of the year; To review clients documents before submission to the Land Registry; Submit AP1s to the Land Registry; Update lender portals with OS2s and when AP1s have been submitted; To handle any requisitions that arise and liaising with third parties where necessary; Update lenders, including portals, on delayed registrations when requested; Submit OS2 searches on any cancelled application to protect lenders interest; Update the completions spreadsheet on OneDrive; To submit registrations to the NHBC/LABC etc obtain the insurance certificates and send to client (and lender if necessary); To send completed documents to clients, lenders and HTB where applicable; Ensure NHBC Certificates and OCEs/Filed Plans are stored electronically on DPS. To ensure that all balances are clear on completed matters; To archive completed matters; Dealing with post completion queries from clients; Dealing with old matter queries; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges. Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request. As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whetherthe applicant ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role will require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. You may have experience in the following: Post-Completion Coordinator, Residential Property Paralegal, Conveyancing Assistant, Property Administrator, New Homes Legal Assistant, Post-Completion Specialist, Property Transactions Clerk, Residential Conveyancing Officer, etc. REF- JBRP1_UKTJ
May 05, 2024
Full time
Location: The successful candidate will be based in the Gloucester office. Salary: Competitive Contract: Full time, Permanent Davies and Partners Solicitors is a well-established law firm with over 30 years experience. It has a national reputation for excellence and strength in depth in a wide selection of legal services for businesses & individuals. There are 5 offices in London, Birmingham, Devon, Bristol and Gloucester. Reporting to Head of Department. MAIN RESPONSIBILITIES AND PURPOSE A Post Completion Paralegal in the Residential New Homes Department to assist with post completion requirements of the Department and to provide support to the Post Completion Team Leader. MAIN DUTIES To exhibit flexibility, particularly during peak times of the year; To review clients documents before submission to the Land Registry; Submit AP1s to the Land Registry; Update lender portals with OS2s and when AP1s have been submitted; To handle any requisitions that arise and liaising with third parties where necessary; Update lenders, including portals, on delayed registrations when requested; Submit OS2 searches on any cancelled application to protect lenders interest; Update the completions spreadsheet on OneDrive; To submit registrations to the NHBC/LABC etc obtain the insurance certificates and send to client (and lender if necessary); To send completed documents to clients, lenders and HTB where applicable; Ensure NHBC Certificates and OCEs/Filed Plans are stored electronically on DPS. To ensure that all balances are clear on completed matters; To archive completed matters; Dealing with post completion queries from clients; Dealing with old matter queries; The following tasks provide a general overview of the types of activity, the candidate will be expected to engage in or oversee on a day-to-day basis. The tasks are not intended to be an exhaustive list of responsibilities as all employees are required to be flexible, dynamic and have the capacity to think creatively when presented with challenges. Your job title does not define or limit your duties and you may be required to carry out other work within your abilities from time to time at our request. As part of our compliance procedures, applicants are asked to note that: references will be followed up; all gaps in CVs must be explained satisfactorily; proof of identity and (where applicable) qualifications will be required; reference requests will ask specifically whetherthe applicant ever been subject to any proceedings/complaints initiated by the Law Society or any other professional body. appropriate suitability checks may be required prior to confirmation of appointment. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. This role will require applicants who are offered employment to be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Equal Opportunities Davies and Partners Solicitors provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable national laws. Davies and Partners Solicitors complies with applicable national laws governing non-discrimination in employment in every location in which the company has facilities. You may have experience in the following: Post-Completion Coordinator, Residential Property Paralegal, Conveyancing Assistant, Property Administrator, New Homes Legal Assistant, Post-Completion Specialist, Property Transactions Clerk, Residential Conveyancing Officer, etc. REF- JBRP1_UKTJ
Sewell Wallis are currently recruiting for an experienced Executive Assistant on an ongoing temporary basis, to join a well-established business based in Wakefield. This role is ideal for a candidate that is in between roles and looking to maintain an active CV. You will be required to provide an executive level PA service to the Trust Central Team. In this role you will also support the PA to CEO as required and any other key activities led by senior members of the team. To be considered for this role, you must have an Enhanced DBS on the update service. The duties of this role are: Provide a high level, professional, pro-active PA service to the Executive Team including the COO, CFO and Directors in The Central Team. Attend MAT Ops meetings, manage action trackers and records of meetings, following up on actions arising. Collate information, produce reports, communications, correspondence and documentation on behalf of the Executive Team. Deal with initial queries and complaints. Monitor and manage Trust mailboxes. Act as first point of contact for the Executive Team, filter incoming post, telephone communications and emails as may be required. Benefits: Working with a very supportive team. Opportunity to work for a well known business. Working for a business with great transport links. For more information please contact Suliman To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
May 05, 2024
Full time
Sewell Wallis are currently recruiting for an experienced Executive Assistant on an ongoing temporary basis, to join a well-established business based in Wakefield. This role is ideal for a candidate that is in between roles and looking to maintain an active CV. You will be required to provide an executive level PA service to the Trust Central Team. In this role you will also support the PA to CEO as required and any other key activities led by senior members of the team. To be considered for this role, you must have an Enhanced DBS on the update service. The duties of this role are: Provide a high level, professional, pro-active PA service to the Executive Team including the COO, CFO and Directors in The Central Team. Attend MAT Ops meetings, manage action trackers and records of meetings, following up on actions arising. Collate information, produce reports, communications, correspondence and documentation on behalf of the Executive Team. Deal with initial queries and complaints. Monitor and manage Trust mailboxes. Act as first point of contact for the Executive Team, filter incoming post, telephone communications and emails as may be required. Benefits: Working with a very supportive team. Opportunity to work for a well known business. Working for a business with great transport links. For more information please contact Suliman To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Elevation Recruitment Group - Business Support Division are excited to be recruiting for an engineering business in Sheffield for an Sales Administrator to join them on a permanent basis. Full Time - Permanent £24,000 As an Sales Administrator you will be responsible for : Responsible for delivery of start-to-end service process of UK customer base. Work to SLA and provide excellent customer service Receiving and managing inbound calls and emails Sales quotation and order processing Managing customer accounts and being first point of contact for any queries, orders or complaints. To be successful in this role of Sales Administrator you will ideally have: Experience within a Sales Coordinator/Administration role Experience using an ERP system Excellent communication skills written and verbal Ideally you will have experience within a manufacturing or engineering environment If you're interested in this role, apply now!
May 05, 2024
Full time
Elevation Recruitment Group - Business Support Division are excited to be recruiting for an engineering business in Sheffield for an Sales Administrator to join them on a permanent basis. Full Time - Permanent £24,000 As an Sales Administrator you will be responsible for : Responsible for delivery of start-to-end service process of UK customer base. Work to SLA and provide excellent customer service Receiving and managing inbound calls and emails Sales quotation and order processing Managing customer accounts and being first point of contact for any queries, orders or complaints. To be successful in this role of Sales Administrator you will ideally have: Experience within a Sales Coordinator/Administration role Experience using an ERP system Excellent communication skills written and verbal Ideally you will have experience within a manufacturing or engineering environment If you're interested in this role, apply now!
Purpose of the Role To represent Derbion in a front-line position, maintaining a professional approach at all times. To provide a professional and efficient administrative function to support the Centre Management Team and deal with general office duties and enquiries. Key Responsibilities To provide a presence on either the Centre's Reception Courteous communication skills are required to liaise with members of the public and retailers. Meet and greet visitors in a friendly and professional manner delivering world class service Maintaining a smart and well-groomed appearance meeting our uniform standards Manage the switchboard in a professional and effective manner answering all calls adhering to company policy Collect, read and distribute post, organise outgoing mail and couriers as required Maintain clean and tidy reception area Update telephone list and key holder register Prepare centre staff management movements report on a weekly basis Maintain the computer filing system, carrying out regular housekeeping and archiving Update centre management notice board Assist with community bookings and requests Manage uniform requests, orders and stock control Manage and maintain the car parking system and deal with any enquires, including daily and monthly reports, refunds and montoring the car park inbox Manage conferencing bookings and prepare meeting rooms. Including ensuring that rooms are paid for by issuing invoices and raising workflows. Booking travel arrangements on a adhoc basis for managers Be responsible for the monthly stationery order Updating job vacancies on the website Centre credit card receipting Ensuring a good knowledge of all facilities and processes in order to deal with customer's queries, complaints and compliments in line with company procedure Demonstrate the ability to deliver a first-class customer experience and have good written skills for social media and customer communication Ensure that customer comments are recorded and ensure that customer feedback is passed onto management Updating employee induction handbook and putting new starter induction packs together Assist with H&S recording of information for training, risk assessments, audits and administration of fire evacuation packs Assist with purchase order administration Being able to interpret customers' needs and deliver meaningful advice Taking the initiative in assisting customers To undertake ad hoc admin duties as required by Centre Management team Skills, Knowledge and Experience Reception and/or switchboard experience Proven practical office experience and excellent keyboard skills Sound level of education, good written skills Excellent customer relations and good communications skills Fully computer literate: Word, Excel, Outlook, PowerPoint (desirable but not essential) Competencies and Attributes: Highly professional and efficient Strong organisational and customer service skills Fast and responsive - working to strict deadlines Ability to multi-task, solve problems and work efficiently under pressure Ability to communicate effectively at all levels Motivated, proactive attitude, ability to work on own initiative Utmost discretion when dealing with all sensitive and confidential information Flexible, helpful attitude High standard of professional grooming Ability to listen and willingness to learn Committed, motivated and passionate about our people and our company Demonstrable background in Customer Service High level of integrity Experience in monitoring social media Working Hours - Monday - Friday 40hrs. 7 month FTC. Salary - £25,002.00 Please see our Benefits Booklet for more information.
May 04, 2024
Full time
Purpose of the Role To represent Derbion in a front-line position, maintaining a professional approach at all times. To provide a professional and efficient administrative function to support the Centre Management Team and deal with general office duties and enquiries. Key Responsibilities To provide a presence on either the Centre's Reception Courteous communication skills are required to liaise with members of the public and retailers. Meet and greet visitors in a friendly and professional manner delivering world class service Maintaining a smart and well-groomed appearance meeting our uniform standards Manage the switchboard in a professional and effective manner answering all calls adhering to company policy Collect, read and distribute post, organise outgoing mail and couriers as required Maintain clean and tidy reception area Update telephone list and key holder register Prepare centre staff management movements report on a weekly basis Maintain the computer filing system, carrying out regular housekeeping and archiving Update centre management notice board Assist with community bookings and requests Manage uniform requests, orders and stock control Manage and maintain the car parking system and deal with any enquires, including daily and monthly reports, refunds and montoring the car park inbox Manage conferencing bookings and prepare meeting rooms. Including ensuring that rooms are paid for by issuing invoices and raising workflows. Booking travel arrangements on a adhoc basis for managers Be responsible for the monthly stationery order Updating job vacancies on the website Centre credit card receipting Ensuring a good knowledge of all facilities and processes in order to deal with customer's queries, complaints and compliments in line with company procedure Demonstrate the ability to deliver a first-class customer experience and have good written skills for social media and customer communication Ensure that customer comments are recorded and ensure that customer feedback is passed onto management Updating employee induction handbook and putting new starter induction packs together Assist with H&S recording of information for training, risk assessments, audits and administration of fire evacuation packs Assist with purchase order administration Being able to interpret customers' needs and deliver meaningful advice Taking the initiative in assisting customers To undertake ad hoc admin duties as required by Centre Management team Skills, Knowledge and Experience Reception and/or switchboard experience Proven practical office experience and excellent keyboard skills Sound level of education, good written skills Excellent customer relations and good communications skills Fully computer literate: Word, Excel, Outlook, PowerPoint (desirable but not essential) Competencies and Attributes: Highly professional and efficient Strong organisational and customer service skills Fast and responsive - working to strict deadlines Ability to multi-task, solve problems and work efficiently under pressure Ability to communicate effectively at all levels Motivated, proactive attitude, ability to work on own initiative Utmost discretion when dealing with all sensitive and confidential information Flexible, helpful attitude High standard of professional grooming Ability to listen and willingness to learn Committed, motivated and passionate about our people and our company Demonstrable background in Customer Service High level of integrity Experience in monitoring social media Working Hours - Monday - Friday 40hrs. 7 month FTC. Salary - £25,002.00 Please see our Benefits Booklet for more information.
Job Description: Internal Sales Advisor Salary : 30,000 per annum Working Hours : Monday to Friday Job Overview: As an Internal Sales Advisor, you will play a crucial role in the day-to-day operations of the material supply Internal Sales department. Your primary objective is to increase turnover, maximize profit, and contribute to achieving key performance indicators (KPIs) related to conversion rates, revenue targets, gross margins, and customer service excellence. Key Responsibilities: Produce quotations tailored to customer requirements. Arrange follow-ups on quotes and engage in proactive sales tasks. Accurately process customer orders and raise invoices. Manage customer accounts effectively. Perform general office administration duties. Handle inbound and outbound calls. Process and manage customer complaints using internal systems. Support lead generation activities and contribute to achieving strategic business goals. Work Environment & Requirements: Office-based role within a large open-plan workspace. Collaborative work with other departments, requiring professional behavior. Skills, Qualifications & Training: Essential: GCSEs in Maths and English. Proficient in using ICT applications such as Excel, Word, and Outlook. Personal Skills: Strong attention to detail. Effective verbal and written communication skills. Excellent organizational abilities with prioritization skills. Influential and capable of building strong relationships. Positive work ethic and commitment to delivering exceptional service. Reliable team player. Experience: Essential: Previous experience in a similar role. Proven track record of achieving targets. Proficiency in using ERP systems. Customer service experience. Desirable: Background in construction or engineering industry. Familiarity with Navision software. Additional Information: This role requires a proactive and detail-oriented individual with a strong sales acumen and a customer-centric approach. Experience in a similar role and knowledge of ERP systems are crucial for success in this position. The ideal candidate will thrive in a fast-paced environment, contributing to revenue growth and maintaining high levels of customer satisfaction.
May 04, 2024
Full time
Job Description: Internal Sales Advisor Salary : 30,000 per annum Working Hours : Monday to Friday Job Overview: As an Internal Sales Advisor, you will play a crucial role in the day-to-day operations of the material supply Internal Sales department. Your primary objective is to increase turnover, maximize profit, and contribute to achieving key performance indicators (KPIs) related to conversion rates, revenue targets, gross margins, and customer service excellence. Key Responsibilities: Produce quotations tailored to customer requirements. Arrange follow-ups on quotes and engage in proactive sales tasks. Accurately process customer orders and raise invoices. Manage customer accounts effectively. Perform general office administration duties. Handle inbound and outbound calls. Process and manage customer complaints using internal systems. Support lead generation activities and contribute to achieving strategic business goals. Work Environment & Requirements: Office-based role within a large open-plan workspace. Collaborative work with other departments, requiring professional behavior. Skills, Qualifications & Training: Essential: GCSEs in Maths and English. Proficient in using ICT applications such as Excel, Word, and Outlook. Personal Skills: Strong attention to detail. Effective verbal and written communication skills. Excellent organizational abilities with prioritization skills. Influential and capable of building strong relationships. Positive work ethic and commitment to delivering exceptional service. Reliable team player. Experience: Essential: Previous experience in a similar role. Proven track record of achieving targets. Proficiency in using ERP systems. Customer service experience. Desirable: Background in construction or engineering industry. Familiarity with Navision software. Additional Information: This role requires a proactive and detail-oriented individual with a strong sales acumen and a customer-centric approach. Experience in a similar role and knowledge of ERP systems are crucial for success in this position. The ideal candidate will thrive in a fast-paced environment, contributing to revenue growth and maintaining high levels of customer satisfaction.
Your new company This well-known, large organisation is seeking an administrator to join their team on a temp to perm basis. Your new role You will be responsible for handling inbound and outbound calls, handling payment issues, dealing with reports and compiling data for reports, handling complaints, being first point of contact for customers, ensuring KPIs are met, and any other ad-hoc duties needed by the team. What you'll need to succeed Your previous experience in customer service and administration will help you succeed in this role. You're professional, personable, with an excellent telephone manner and excellent attention to detail. You're a team player, organised and proactive. You're also able to get to the site in Bredbury Monday to Friday and can work shifts between 08:00 - 17:30. What you'll get in return You will receive an excellent rate of £11.82 per hour plus holiday pay. There is also an opportunity to be made permanent in the role after 13 weeks, when you will receive a great benefits package. This is a large and well-known organisation where you can develop your skills and knowledge. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 04, 2024
Full time
Your new company This well-known, large organisation is seeking an administrator to join their team on a temp to perm basis. Your new role You will be responsible for handling inbound and outbound calls, handling payment issues, dealing with reports and compiling data for reports, handling complaints, being first point of contact for customers, ensuring KPIs are met, and any other ad-hoc duties needed by the team. What you'll need to succeed Your previous experience in customer service and administration will help you succeed in this role. You're professional, personable, with an excellent telephone manner and excellent attention to detail. You're a team player, organised and proactive. You're also able to get to the site in Bredbury Monday to Friday and can work shifts between 08:00 - 17:30. What you'll get in return You will receive an excellent rate of £11.82 per hour plus holiday pay. There is also an opportunity to be made permanent in the role after 13 weeks, when you will receive a great benefits package. This is a large and well-known organisation where you can develop your skills and knowledge. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Desk Administrator From £25,000, negotiable We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues. For this role we need someone who has previous service desk / helpdesk experience or a business customer service background, ideally along with some technical experience as well. You will need to have great organisational skills, be able to work in a busy environment, and also have good computer and administration skills as well. Your role will include: • Working and liaising with your engineers to schedule customer appointments • Identifying, diagnosing and rectifying customers issues • Resolve any customer complaints quickly and efficiently • Managing equipment deployment as well as ensuring all kit is available for jobs • Answering phone calls, taking messages and connecting calls to the proper people • Day-to-day use of CRM system • Oversees helpdesk support operations • Reporting updates of jobs to senior management • Generating reports This is a fantastic opening with a great company who provide industry leading products to their customers. The starting salary is negotiable from £25,000 and would be depending on your current level of skills and experience. If you feel that you meet the requirements for this role and would like to apply, then please do so through the link provided and please also provide your CV in Word format. Any other comments that you might like to add to further aid your application would be most welcome on a covering letter.
May 04, 2024
Full time
Service Desk Administrator From £25,000, negotiable We are looking for a suitably experienced person for a Service Desk Manager position with our client in Cumbernauld. In this role you would be supporting and maintaining a growing list of customers and proactively working with them and your engineering colleagues to successfully resolve any problems or technical issues. For this role we need someone who has previous service desk / helpdesk experience or a business customer service background, ideally along with some technical experience as well. You will need to have great organisational skills, be able to work in a busy environment, and also have good computer and administration skills as well. Your role will include: • Working and liaising with your engineers to schedule customer appointments • Identifying, diagnosing and rectifying customers issues • Resolve any customer complaints quickly and efficiently • Managing equipment deployment as well as ensuring all kit is available for jobs • Answering phone calls, taking messages and connecting calls to the proper people • Day-to-day use of CRM system • Oversees helpdesk support operations • Reporting updates of jobs to senior management • Generating reports This is a fantastic opening with a great company who provide industry leading products to their customers. The starting salary is negotiable from £25,000 and would be depending on your current level of skills and experience. If you feel that you meet the requirements for this role and would like to apply, then please do so through the link provided and please also provide your CV in Word format. Any other comments that you might like to add to further aid your application would be most welcome on a covering letter.
LOCATION - ROCHDALE SALARY - UPTO 25K DOE OFFICE HOURS: MONDAY - FRIDAY This is a fantastic opportunity for an enthusiastic individual to join a long established, family owned, award winning gift importing business. The company boasts a stable and long serving work force, where employees are loyal because they feel valued. We are recruiting for a Sales Administrator, who is proactive, customer focussed with excellent telephone, email, and administration skills to join our small team. Working as part of the Export Team, your main duties will include supporting and resolving our customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required. You will need to have a positive approach, ability to resolve queries, desire to work to targets, show resilience, have a willingness to work in a team, have excellent communication skills, an ability to work to deadlines and confident/literate in all Microsoft programmes and general IT systems, you will be willing to cross-cover within other areas of the business as and when support is required. The role will support the Sales function of the Export department to provide an unrivalled high-quality service to our customers both professionally and within agreed or reasonable timescales. Duties & Responsibilities The Role: Working with customers in Europe and Worldwide. Order Processing & booking in. Processing of Credits & Returns. Liasing with customers on orders and deliveries. Arranging despatch of goods and managing delivery dates. Working with pounds and euro pricing. Handling customer specific enquiries & answering incoming calls when required. Performing administrative functions with customers' orders. Ensure effective communication with your Manager and your team. Taking Inbound Service and Sales calls from customers. Understand your customers' needs and maintain and exceed customer service standards. Be a bright, motivated, empathetic, and professional person. Have good verbal and written communication skills and an ability to build rapport with customers. Computer-literate, experience within all Microsoft suites. The Person: Be a bright, motivated, ambitious, and professional person with a good sense of humour. A great written and verbal communicator with the ability to build rapport with colleagues and customers at all levels, demonstrating excellent inter-personal skills. Able to remain calm under pressure and problem-solve accordingly. Commitment and a strong work ethic. Analytical and logical thinking and ability to interpret customer insight. Energy and passion for all fields with a positive, can-do attitude. Computer-literate and good organisational skills. High attention to detail. Excellent time management. Customer focused. Flexible and can-do attitude with passion/drive to help move the business forward. APPLY NOW
May 04, 2024
Full time
LOCATION - ROCHDALE SALARY - UPTO 25K DOE OFFICE HOURS: MONDAY - FRIDAY This is a fantastic opportunity for an enthusiastic individual to join a long established, family owned, award winning gift importing business. The company boasts a stable and long serving work force, where employees are loyal because they feel valued. We are recruiting for a Sales Administrator, who is proactive, customer focussed with excellent telephone, email, and administration skills to join our small team. Working as part of the Export Team, your main duties will include supporting and resolving our customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required. You will need to have a positive approach, ability to resolve queries, desire to work to targets, show resilience, have a willingness to work in a team, have excellent communication skills, an ability to work to deadlines and confident/literate in all Microsoft programmes and general IT systems, you will be willing to cross-cover within other areas of the business as and when support is required. The role will support the Sales function of the Export department to provide an unrivalled high-quality service to our customers both professionally and within agreed or reasonable timescales. Duties & Responsibilities The Role: Working with customers in Europe and Worldwide. Order Processing & booking in. Processing of Credits & Returns. Liasing with customers on orders and deliveries. Arranging despatch of goods and managing delivery dates. Working with pounds and euro pricing. Handling customer specific enquiries & answering incoming calls when required. Performing administrative functions with customers' orders. Ensure effective communication with your Manager and your team. Taking Inbound Service and Sales calls from customers. Understand your customers' needs and maintain and exceed customer service standards. Be a bright, motivated, empathetic, and professional person. Have good verbal and written communication skills and an ability to build rapport with customers. Computer-literate, experience within all Microsoft suites. The Person: Be a bright, motivated, ambitious, and professional person with a good sense of humour. A great written and verbal communicator with the ability to build rapport with colleagues and customers at all levels, demonstrating excellent inter-personal skills. Able to remain calm under pressure and problem-solve accordingly. Commitment and a strong work ethic. Analytical and logical thinking and ability to interpret customer insight. Energy and passion for all fields with a positive, can-do attitude. Computer-literate and good organisational skills. High attention to detail. Excellent time management. Customer focused. Flexible and can-do attitude with passion/drive to help move the business forward. APPLY NOW
Elizabeth Michael Associates
Nottingham, Nottinghamshire
TEMPORARY SCHOOL ADMINISTRATOR NG15 - NOTTINGHAM MONDAY - FRIDAY 8:30 - 11:30AM £12.18 PER HOUR START ASAP MUST HAVE FULL ENHANCED DBS Job Description: Provide administrative support to a team of teachers Manage the student life cycle from registration/admission to graduation/leaving Assist with recruitment, public or alumni relations and marketing activities Deal with queries and complaints procedures Coordinate examination and assessment processes Maintain high levels of quality assurance, including course evaluation and course approval procedures Use information systems and prepare reports and statistics for both internal and external use Participate in the development of future information systems Contribute to policy and planning Process invoices Supporting with general administration tasks Communicate with partner institutions, other institutions, external agencies, government departments and prospective students Organise and facilitate a variety of educational or social activities
May 04, 2024
Full time
TEMPORARY SCHOOL ADMINISTRATOR NG15 - NOTTINGHAM MONDAY - FRIDAY 8:30 - 11:30AM £12.18 PER HOUR START ASAP MUST HAVE FULL ENHANCED DBS Job Description: Provide administrative support to a team of teachers Manage the student life cycle from registration/admission to graduation/leaving Assist with recruitment, public or alumni relations and marketing activities Deal with queries and complaints procedures Coordinate examination and assessment processes Maintain high levels of quality assurance, including course evaluation and course approval procedures Use information systems and prepare reports and statistics for both internal and external use Participate in the development of future information systems Contribute to policy and planning Process invoices Supporting with general administration tasks Communicate with partner institutions, other institutions, external agencies, government departments and prospective students Organise and facilitate a variety of educational or social activities
Page Personnel Secretarial & Business Support
Eastbourne, Sussex
This position is for a Sales Administrator in the Manufacturing and Production industry in Eastbourne. Client Details This organisation is a leading player in the Industrial / Manufacturing industry. Description As a Sales Administrator you will: Assist in the preparation of sales reports and presentations Maintain and update sales and customer records Coordinate sales team by managing schedules, filing documents and communicating relevant information Handle the processing of all orders with accuracy and timeliness Respond to complaints from customers and provide after-sales support as needed Ensure the adequacy of sales-related equipment or material Monitor the team's progress, identify shortcomings and propose improvements Support the sales team's efforts to meet customer expectations Profile A successful Sales Administrator should have: A solid understanding of sales principles and customer service practices Proficiency in English and in MS Office Hands-on experience with CRM software is a plus Job Offer An estimated hourly wage of £13 - £14 per hour A temporary position in a well-established Industrial / Manufacturing company
May 04, 2024
Full time
This position is for a Sales Administrator in the Manufacturing and Production industry in Eastbourne. Client Details This organisation is a leading player in the Industrial / Manufacturing industry. Description As a Sales Administrator you will: Assist in the preparation of sales reports and presentations Maintain and update sales and customer records Coordinate sales team by managing schedules, filing documents and communicating relevant information Handle the processing of all orders with accuracy and timeliness Respond to complaints from customers and provide after-sales support as needed Ensure the adequacy of sales-related equipment or material Monitor the team's progress, identify shortcomings and propose improvements Support the sales team's efforts to meet customer expectations Profile A successful Sales Administrator should have: A solid understanding of sales principles and customer service practices Proficiency in English and in MS Office Hands-on experience with CRM software is a plus Job Offer An estimated hourly wage of £13 - £14 per hour A temporary position in a well-established Industrial / Manufacturing company
We are looking for an Order & Quotation Administrator to join our client on a full time basis in Sittingbourne, you will be responsible for processing orders promptly and accurately, referring to the system - pricing, specification etc plus process purchase orders, arrange dispatch promptly, regular follow up with internal and external suppliers to ensure they meet customers required dispatch date. Quoting the full range of the company's products in accordance with the Customer Service Charter Standards (currently under review), and helping Customers identify their requirements plus quote follow up to ensure the customer has all the information to make a purchase. An important part of the business, and the role includes processing export requirements and completion of documentation which will include Proforma Invoices, obtain Freight costs, understanding export processes, working closely with transport, courier companies, obtaining proof of deliveries. Maintain and update accurately the CRM system which includes - maintaining customer records and updating them when advised, making notes of special requests/ requirements, raising Process Improvement Reports (PIR) and Customer Complaints and produce Product Reference Charts (PRC's) to support customer's business. You must have: High level of numeracy and English Previous experience of working within a Team / Customer Service environment General administration duties i.e., ordering office supplies, sending out samples, attending Team meetings, Internal and external post, filing/scanning etc. Salary is dependent on experience with a great benefits package that includes 33 days holiday, birthday leave after one years' service, flexible cash scheme, long service holiday payment, discretionary company sick pay scheme, paid time off for hospital appointments and compassionate leave If you are interested please apply with a current CV, preferably in word, or email Lucy at for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
May 04, 2024
Full time
We are looking for an Order & Quotation Administrator to join our client on a full time basis in Sittingbourne, you will be responsible for processing orders promptly and accurately, referring to the system - pricing, specification etc plus process purchase orders, arrange dispatch promptly, regular follow up with internal and external suppliers to ensure they meet customers required dispatch date. Quoting the full range of the company's products in accordance with the Customer Service Charter Standards (currently under review), and helping Customers identify their requirements plus quote follow up to ensure the customer has all the information to make a purchase. An important part of the business, and the role includes processing export requirements and completion of documentation which will include Proforma Invoices, obtain Freight costs, understanding export processes, working closely with transport, courier companies, obtaining proof of deliveries. Maintain and update accurately the CRM system which includes - maintaining customer records and updating them when advised, making notes of special requests/ requirements, raising Process Improvement Reports (PIR) and Customer Complaints and produce Product Reference Charts (PRC's) to support customer's business. You must have: High level of numeracy and English Previous experience of working within a Team / Customer Service environment General administration duties i.e., ordering office supplies, sending out samples, attending Team meetings, Internal and external post, filing/scanning etc. Salary is dependent on experience with a great benefits package that includes 33 days holiday, birthday leave after one years' service, flexible cash scheme, long service holiday payment, discretionary company sick pay scheme, paid time off for hospital appointments and compassionate leave If you are interested please apply with a current CV, preferably in word, or email Lucy at for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
Reed Crawley is delighted to be supporting with the recruitment of temporary Sales Administrator for a key client based in Horsham We are seeking a motivated and organised Sales Administrator to support a busy sales team on a temporary basis. The ideal candidate will have a keen eye for detail and the ability to work efficiently in a fast-paced environment. Day to Day of the Role: Process sales orders accurately and in a timely manner.Coordinate with the logistics department to ensure timely deliveries.Maintain and update sales and customer records.Communicate important feedback from customers internally.Support the sales team with the preparation of monthly reports.Handle and resolve customer complaints regarding sales and service.Monitor the team's progress, identify shortcomings, and propose improvements.Assist in the preparation and organising of promotional material or events. Required Skills & Qualifications: Proven work experience as a Sales Administrator or another relevant role.Understanding of sales performance metrics.Excellent organisational and multitasking skills.A team player with a high level of dedication.Ability to work under strict deadlines.Proficiency in MS Office (MS Excel in particular).Excellent verbal and written communication skills. Benefits: Competitive hourly rate.Exposure to a dynamic sales environment.Opportunity to work with a supportive and energetic team.Gain valuable experience in sales administration and customer service.To apply for this Sales Administrator position, please apply on line
May 04, 2024
Full time
Reed Crawley is delighted to be supporting with the recruitment of temporary Sales Administrator for a key client based in Horsham We are seeking a motivated and organised Sales Administrator to support a busy sales team on a temporary basis. The ideal candidate will have a keen eye for detail and the ability to work efficiently in a fast-paced environment. Day to Day of the Role: Process sales orders accurately and in a timely manner.Coordinate with the logistics department to ensure timely deliveries.Maintain and update sales and customer records.Communicate important feedback from customers internally.Support the sales team with the preparation of monthly reports.Handle and resolve customer complaints regarding sales and service.Monitor the team's progress, identify shortcomings, and propose improvements.Assist in the preparation and organising of promotional material or events. Required Skills & Qualifications: Proven work experience as a Sales Administrator or another relevant role.Understanding of sales performance metrics.Excellent organisational and multitasking skills.A team player with a high level of dedication.Ability to work under strict deadlines.Proficiency in MS Office (MS Excel in particular).Excellent verbal and written communication skills. Benefits: Competitive hourly rate.Exposure to a dynamic sales environment.Opportunity to work with a supportive and energetic team.Gain valuable experience in sales administration and customer service.To apply for this Sales Administrator position, please apply on line
The NSG Group is one of the World's largest manufacturers of glass and glazing products for Architectural, Automotive and Technical Glass sectors. We're now seeking a Sales Administrator to join our Customer Services team - someone to help maintain and improve customer service. Providing a welcome and timely response to customer queries via telephone and email, you will provide order confirmations, proof of delivery documentation and other post order communication as requested and contribute to the achievement of high-level service KPI targets in relation to customer needs. You will work with the Customer Services Manager to receive, process and resolve all customer claims and complaints through the claims and complaints management system and work with Sales and Operational teams to achieve Profit, Price Targets and Volume, for the Merchanting sector. As our Sales Administrator, you'll also achieve lead time targets for order processing to release to distribution for our enquiry handling. You'll ensure customer logistics data is maintained accurately, and coordinate communications with customers and internal and external departments. This role has the potential to influence the successful supply to customers of Pilkington Nottingham, and impact on cost effective operations within the Architectural UK & Ireland business. Therefore, this role would suit someone with strong communication skills, able to communicate effectively with both internal and external customers and maintain and build vital relationships. Friendly and outgoing, you'll be able to organise and prioritise workloads to meet deadlines and be able to identify issues requiring timely resolution. You'll also be able to work under pressure either on your own initiative or as part of a team. Experience of SAP or other similar business systems would be an advantage, but not essential, as full training will be provided. Salary & benefits Salary £23,750 - £25,000 per annum Working hours are 37.5 hours per week, Monday to Friday, 08:30 until 17:00 with one hour unpaid lunch break. Site bonus scheme (not guaranteed). 22 days holiday per year, plus declared public holidays. Pension scheme. Cycle to work scheme. Employee benefits Free car park.
May 04, 2024
Full time
The NSG Group is one of the World's largest manufacturers of glass and glazing products for Architectural, Automotive and Technical Glass sectors. We're now seeking a Sales Administrator to join our Customer Services team - someone to help maintain and improve customer service. Providing a welcome and timely response to customer queries via telephone and email, you will provide order confirmations, proof of delivery documentation and other post order communication as requested and contribute to the achievement of high-level service KPI targets in relation to customer needs. You will work with the Customer Services Manager to receive, process and resolve all customer claims and complaints through the claims and complaints management system and work with Sales and Operational teams to achieve Profit, Price Targets and Volume, for the Merchanting sector. As our Sales Administrator, you'll also achieve lead time targets for order processing to release to distribution for our enquiry handling. You'll ensure customer logistics data is maintained accurately, and coordinate communications with customers and internal and external departments. This role has the potential to influence the successful supply to customers of Pilkington Nottingham, and impact on cost effective operations within the Architectural UK & Ireland business. Therefore, this role would suit someone with strong communication skills, able to communicate effectively with both internal and external customers and maintain and build vital relationships. Friendly and outgoing, you'll be able to organise and prioritise workloads to meet deadlines and be able to identify issues requiring timely resolution. You'll also be able to work under pressure either on your own initiative or as part of a team. Experience of SAP or other similar business systems would be an advantage, but not essential, as full training will be provided. Salary & benefits Salary £23,750 - £25,000 per annum Working hours are 37.5 hours per week, Monday to Friday, 08:30 until 17:00 with one hour unpaid lunch break. Site bonus scheme (not guaranteed). 22 days holiday per year, plus declared public holidays. Pension scheme. Cycle to work scheme. Employee benefits Free car park.
Repairs Administrator London Bridge £24,000 Hyde is looking to recruit a Repairs Administrator. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Repairs Administrator at Hyde, you will be working within Property Services to support with administration work. Responsibilities Manage and prioritise a busy caseload which includes, case management and demonstrating flexibility around priorities. Administer new Housing Ombudsman requests for evidence and support with Housing Ombudsman determinations, liaising with key stakeholders to obtain the evidence, labelling and uploading using the Housing Ombudsman Portal. Receiving and documenting complaints according to regulatory requirements and policies. Skills and Experience Required Excellent organisational skills. Excellent prioritisation and coordination skills. Strong administrative skills. Proficient in IT skills - including Microsoft office Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
May 04, 2024
Full time
Repairs Administrator London Bridge £24,000 Hyde is looking to recruit a Repairs Administrator. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Repairs Administrator at Hyde, you will be working within Property Services to support with administration work. Responsibilities Manage and prioritise a busy caseload which includes, case management and demonstrating flexibility around priorities. Administer new Housing Ombudsman requests for evidence and support with Housing Ombudsman determinations, liaising with key stakeholders to obtain the evidence, labelling and uploading using the Housing Ombudsman Portal. Receiving and documenting complaints according to regulatory requirements and policies. Skills and Experience Required Excellent organisational skills. Excellent prioritisation and coordination skills. Strong administrative skills. Proficient in IT skills - including Microsoft office Benefits A fantastic pension Life assurance Great holidays An award-winning flexible benefits package. Volunteering days Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer, and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.
Nursing Home Administrator needed in Gillingham Howard Finley Care are currently recruiting for a care home administrator to work within our clients Nursing home in Gillingham This position is a great opportunity to learn clerical duties within the care home and be the heart and soul of the operations of the home alongside the Registered Manager and the Facilities Manager. Vacancy Details: £11.45 per hour (depending on experience) Part Time (Mon - Fri) / Every other weekend 9:00am - 5:00pm Permanent contract Job Description: To be able to answer and manage phone calls in a professional manner, taking and reporting messages to relevant persons/departments. Sort and distribute incoming post and organising and sending outgoing post. Ordering and maintaining stationary. To report immediately any complaints from relatives and residents to the person in charge. To report any accidents to residents or staff to the person in charge. Attend and head meetings, taking minutes and keeping notes. To maintain confidentiality at all times. To undertake any other duties as and when required. Complete daily, weekly and monthly wages to a high standard. Complete and send to head office the monthly supplier bills in the order required. Maintain the petty cash with the supervision of the facilities manager. Maintain the resident personal money. Person Specification: Excellent written and verbal English communication skills. Ability to understand and fulfill the financial duties of the role - experience within pay roll is essential. Ability to multi-task under pressure. Good IT skills. High organisational and presentation standards. Desired candidate should have experience in an administrative environment. Work authorisation: United Kingdom (required) If you are interested in this role, please apply with your most up to date CV. Alternatively, contact Daniel on to discuss the vacancy further. Howard Finley acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. As part of our recruitment process, we will retain your CV for a period of one year to enable us to consider you for future roles. After this period your CV will be deleted.
May 04, 2024
Full time
Nursing Home Administrator needed in Gillingham Howard Finley Care are currently recruiting for a care home administrator to work within our clients Nursing home in Gillingham This position is a great opportunity to learn clerical duties within the care home and be the heart and soul of the operations of the home alongside the Registered Manager and the Facilities Manager. Vacancy Details: £11.45 per hour (depending on experience) Part Time (Mon - Fri) / Every other weekend 9:00am - 5:00pm Permanent contract Job Description: To be able to answer and manage phone calls in a professional manner, taking and reporting messages to relevant persons/departments. Sort and distribute incoming post and organising and sending outgoing post. Ordering and maintaining stationary. To report immediately any complaints from relatives and residents to the person in charge. To report any accidents to residents or staff to the person in charge. Attend and head meetings, taking minutes and keeping notes. To maintain confidentiality at all times. To undertake any other duties as and when required. Complete daily, weekly and monthly wages to a high standard. Complete and send to head office the monthly supplier bills in the order required. Maintain the petty cash with the supervision of the facilities manager. Maintain the resident personal money. Person Specification: Excellent written and verbal English communication skills. Ability to understand and fulfill the financial duties of the role - experience within pay roll is essential. Ability to multi-task under pressure. Good IT skills. High organisational and presentation standards. Desired candidate should have experience in an administrative environment. Work authorisation: United Kingdom (required) If you are interested in this role, please apply with your most up to date CV. Alternatively, contact Daniel on to discuss the vacancy further. Howard Finley acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. As part of our recruitment process, we will retain your CV for a period of one year to enable us to consider you for future roles. After this period your CV will be deleted.
Osborne Appointments
Welwyn Garden City, Hertfordshire
Administrator OA are currently working with a well-established organisation within the HVAC industry and are currently looking to recruit an Administrator to join their growing business. Working Hours: Monday - Friday, 8:30am - 5pm £32,000 - £33,000 per year Permanent opportunity Hybrid working after training - 3 days in the office 26 days holiday + bank holidays Free on-site parking Administrator - Key Responsibilities: Processing orders in SAP, coordinating with logistics Coordinate delivery information with logistics, customers, and internal teams Assist in managing daily stock levels for availability Process warranty exchanges Manage transport damages, including verification and logistics coordination Initiate and track credit/debit notes until approval Support in collecting customer payments Resolve customer queries and complaints, coordinating internally if needed Administrator - Skills and Experience: Previous experience within HVAC is essential Excellent communication skills; written and verbal Ability to work in a fast-paced environment Strong attention to detail Ability to prioritise own workload IT skills including Excel, SAP is advantageous If you are interested in this position, please apply online with your CV . WGCCOMMPERM Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction. Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion
May 04, 2024
Full time
Administrator OA are currently working with a well-established organisation within the HVAC industry and are currently looking to recruit an Administrator to join their growing business. Working Hours: Monday - Friday, 8:30am - 5pm £32,000 - £33,000 per year Permanent opportunity Hybrid working after training - 3 days in the office 26 days holiday + bank holidays Free on-site parking Administrator - Key Responsibilities: Processing orders in SAP, coordinating with logistics Coordinate delivery information with logistics, customers, and internal teams Assist in managing daily stock levels for availability Process warranty exchanges Manage transport damages, including verification and logistics coordination Initiate and track credit/debit notes until approval Support in collecting customer payments Resolve customer queries and complaints, coordinating internally if needed Administrator - Skills and Experience: Previous experience within HVAC is essential Excellent communication skills; written and verbal Ability to work in a fast-paced environment Strong attention to detail Ability to prioritise own workload IT skills including Excel, SAP is advantageous If you are interested in this position, please apply online with your CV . WGCCOMMPERM Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction. Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
May 04, 2024
Full time
A brand-new opportunity has arisen for a dedicated Office Manager / PA to work for the UK's leading Diagnostic Medical Pathology organisation, based in Borehamwood, Herts. This position requires someone with previous Office Management/PA experience in a Healthcare or complex organisation as well as the ability to work alone, self-motivated, independent but able to work in a team. Job Purpose: Cover all administration duties such as organising the office layout and maintaining supplies of stationery and equipment, dealing with invoices, expenses and other accounting issues, booking restaurants and arranging meetings, & reporting to the company laboratory Director. Other duties & Responsibilities include: Answering phones quickly and politely, taking accurate messages for the Laboratory Services teams and dealing with the calls where possible. Immediately escalating serious complaints or issues and liaising with colleagues or managers to find the best solutions to customers' issues. • Liaising with procurement and office supplies ensuring best value. Raising purchase orders as requested by departments. Using a range of office software, including email, spreadsheets and databases. Uploading documents to the Quality Management system. Assigning jobs to the relevant asset administrator or in-house engineer. To provide direct, line-management for helpdesk administrators and coordinators, delegating the duties, where required. To administer and adhere to the requirements of the HR department and employee handbook (, To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary. Supporting other teams- from time to time there may be a need to support other team within the Laboratory Services Department or network of laboratories. This an exiting role and a great time to join the organisation as they are expanding their team. To be considered for this role, you must have proven experience in the following: Dealing with clients at all levels in a confident and professional manner Friendly with a good sense of humour Sound knowledge of Microsoft Office skills Knowledge of Health and Safety in the workplace an advantage Knowledge of French advantageous but not essential Knowledge of central London advantageous for making restaurant / show bookings and anticipating travel times Patience and dedication Resilient / robust If this role interest you and would like to know more, please apply today!
Title: Service Desk Administrator Location : Dagenham Salary: £23,000 - £25,000 Days/ Hours of work: Monday - Friday, 08:00 - 17:00 Benefits On-site parking Full in-house training Amazing company culture Clear progression opportunities Regular team socials 28 days of annual leave (inclusive of public holidays) Annual reviews The company An established facilities company based in Dagenham are looking for an organised and proactive Helpdesk Administrator to join their Service team. You will be responsible for organising the 24hr servicing and emergency repairs at customers' premises. Always providing amazing customer service. Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Liaising as required with the customer to resolve any technical issues and site access/arrangements. Ensure all jobs are up to date on the company system and also with the customer. Liaising with Engineers. Prepare the daily job book to enable the Workshop Manager to plan workshop resources. Submitting lists of materials required to the Workshop Manager and approved suppliers and send purchase orders (PO's) to the sub-contractors and order parts as required. Checking the credit rating of Customers with the Finance Manager/Supervisor prior to product release or the engineer's attendance. Checking, allocating and issuing job sheets and instructions/RAM's to engineers. Overseeing stock levels and parts for the Helpdesk and Repairs including weekly Van Stock Conducting weekly checks on all Helpdesk plant hired from all suppliers to see what is still on hire so we do not have over-runs and off hire if necessary. Maintain and control the issue of manufacturing specifications, technical drawings, cutting and job sheets and parts. Attending to Customers and Site Engineers requests/queries relating to remedial site works. Maintaining the issue of installation specifications, technical drawings, and job sheets. Receiving and recording, utilising the NCN Form, complaints or non-conforming issues reported by Customers or Site Engineers. Promoting the interests of the Group and furthering good inter-company relationships while updating the customer throughout the service we have provided. Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records. The ideal candidate Previous helpdesk experience is preferable You'll have knowledge of MS suite including Excel and word You can work independently and proactively You are flexible and openminded You'll be excited to work for a growth-stage business You'll have strong relationship building skills You'll have a professional telephone manner Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 03, 2024
Full time
Title: Service Desk Administrator Location : Dagenham Salary: £23,000 - £25,000 Days/ Hours of work: Monday - Friday, 08:00 - 17:00 Benefits On-site parking Full in-house training Amazing company culture Clear progression opportunities Regular team socials 28 days of annual leave (inclusive of public holidays) Annual reviews The company An established facilities company based in Dagenham are looking for an organised and proactive Helpdesk Administrator to join their Service team. You will be responsible for organising the 24hr servicing and emergency repairs at customers' premises. Always providing amazing customer service. Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Liaising as required with the customer to resolve any technical issues and site access/arrangements. Ensure all jobs are up to date on the company system and also with the customer. Liaising with Engineers. Prepare the daily job book to enable the Workshop Manager to plan workshop resources. Submitting lists of materials required to the Workshop Manager and approved suppliers and send purchase orders (PO's) to the sub-contractors and order parts as required. Checking the credit rating of Customers with the Finance Manager/Supervisor prior to product release or the engineer's attendance. Checking, allocating and issuing job sheets and instructions/RAM's to engineers. Overseeing stock levels and parts for the Helpdesk and Repairs including weekly Van Stock Conducting weekly checks on all Helpdesk plant hired from all suppliers to see what is still on hire so we do not have over-runs and off hire if necessary. Maintain and control the issue of manufacturing specifications, technical drawings, cutting and job sheets and parts. Attending to Customers and Site Engineers requests/queries relating to remedial site works. Maintaining the issue of installation specifications, technical drawings, and job sheets. Receiving and recording, utilising the NCN Form, complaints or non-conforming issues reported by Customers or Site Engineers. Promoting the interests of the Group and furthering good inter-company relationships while updating the customer throughout the service we have provided. Carrying out risk assessment, developing safe working procedures and identifying specific health and safety training records. The ideal candidate Previous helpdesk experience is preferable You'll have knowledge of MS suite including Excel and word You can work independently and proactively You are flexible and openminded You'll be excited to work for a growth-stage business You'll have strong relationship building skills You'll have a professional telephone manner Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Do you have retail, hospitality or customer service experience but sick of working evenings/weekends? Brook Street is offering a full-time position with no weekends and no evenings! We're looking for somebody with great face to face customer service experience and administration. This role as a Executive Officer will see the successful candidate on their feet, dealing with members of the public and court officials, reacting to the needs that arise on the day. A lot of the role includes routine administration but somebody who can think on their feet and deal with the public in a courteous manner is essential. This position is temporary but could lead to a long-term or permanent / fixed-term opportunity within the Public Sector for the right candidate. For more details, please contact Eileen Watson in our Southampton Public Sector department who will explain the exciting opportunity in greater detail. Key Responsibilities: Customer Satisfaction: Prioritise customer satisfaction, addressing complaints promptly and leveraging feedback for continuous improvement. Efficient Courtroom Management: Take charge of courtroom proceedings, ensuring prompt and smooth operations in collaboration with various stakeholders. Administrative Excellence: Handle administrative tasks independently or as part of a team, maintaining precision and efficiency. Record Keeping: Maintain accurate records and deliver comprehensive reports, upholding the highest standards of accuracy. Representation Order Processing: Process orders with attention to detail and adherence to protocols. Case Summarising: Prepare precise case summaries to facilitate informed decision-making. Timely Correspondence: Handle all correspondence professionally and promptly, meeting designated deadlines. Task Execution: Diligently execute assigned tasks, providing unwavering support to the judiciary. Adherence to Standards: Embody the values and standards of HMCTS, maintaining professionalism and integrity. Desired Skills/Abilities: Customer-Focused Administrative Experience: Previous experience in administrative roles within a customer-focused environment, demonstrating competence and proficiency. Public Speaking: Ability to confidently address audiences when necessary. IT Proficiency: Confidence in working with various systems and Microsoft packages. Excellent Communication and Organisational Skills: Strong oral and written communication skills coupled with impeccable organisational abilities. Attention to Detail: Excellent attention to detail, ensuring accuracy in all tasks. Team Player: Thrive both independently and as to adapt to evolving priorities and requirements. part of a collaborative team, fostering mutual support and cooperation. Join us in this exciting opportunity to work closely with the judiciary and ensure high-level support to operational delivery teams in maximising courtroom efficiency. We are looking for highly motivated, professional, and confident individuals who thrive in customer-focused environments. This is an in-person role, and there may be occasions where you'll need to work at another location with advance notice. Job details: Shift type: Monday-Friday, 09:00-17:00 Hourly rate: 12.74 p/h, after 12 working weeks will increase to 14.09 Duration of contract: 6 weeks with potential of being extended until December Location: Chichester Combined Court, Southgate, PO19 1SX (All offers are subject to 3 years of referencing checks and a DBS.) ABOUT US Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
May 03, 2024
Seasonal
Do you have retail, hospitality or customer service experience but sick of working evenings/weekends? Brook Street is offering a full-time position with no weekends and no evenings! We're looking for somebody with great face to face customer service experience and administration. This role as a Executive Officer will see the successful candidate on their feet, dealing with members of the public and court officials, reacting to the needs that arise on the day. A lot of the role includes routine administration but somebody who can think on their feet and deal with the public in a courteous manner is essential. This position is temporary but could lead to a long-term or permanent / fixed-term opportunity within the Public Sector for the right candidate. For more details, please contact Eileen Watson in our Southampton Public Sector department who will explain the exciting opportunity in greater detail. Key Responsibilities: Customer Satisfaction: Prioritise customer satisfaction, addressing complaints promptly and leveraging feedback for continuous improvement. Efficient Courtroom Management: Take charge of courtroom proceedings, ensuring prompt and smooth operations in collaboration with various stakeholders. Administrative Excellence: Handle administrative tasks independently or as part of a team, maintaining precision and efficiency. Record Keeping: Maintain accurate records and deliver comprehensive reports, upholding the highest standards of accuracy. Representation Order Processing: Process orders with attention to detail and adherence to protocols. Case Summarising: Prepare precise case summaries to facilitate informed decision-making. Timely Correspondence: Handle all correspondence professionally and promptly, meeting designated deadlines. Task Execution: Diligently execute assigned tasks, providing unwavering support to the judiciary. Adherence to Standards: Embody the values and standards of HMCTS, maintaining professionalism and integrity. Desired Skills/Abilities: Customer-Focused Administrative Experience: Previous experience in administrative roles within a customer-focused environment, demonstrating competence and proficiency. Public Speaking: Ability to confidently address audiences when necessary. IT Proficiency: Confidence in working with various systems and Microsoft packages. Excellent Communication and Organisational Skills: Strong oral and written communication skills coupled with impeccable organisational abilities. Attention to Detail: Excellent attention to detail, ensuring accuracy in all tasks. Team Player: Thrive both independently and as to adapt to evolving priorities and requirements. part of a collaborative team, fostering mutual support and cooperation. Join us in this exciting opportunity to work closely with the judiciary and ensure high-level support to operational delivery teams in maximising courtroom efficiency. We are looking for highly motivated, professional, and confident individuals who thrive in customer-focused environments. This is an in-person role, and there may be occasions where you'll need to work at another location with advance notice. Job details: Shift type: Monday-Friday, 09:00-17:00 Hourly rate: 12.74 p/h, after 12 working weeks will increase to 14.09 Duration of contract: 6 weeks with potential of being extended until December Location: Chichester Combined Court, Southgate, PO19 1SX (All offers are subject to 3 years of referencing checks and a DBS.) ABOUT US Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Do you enjoy building customer relationships and providing a high level of service? Do you thrive in a fast-paced, fun and busy environment? Want to wok for an established and successful family run organisation based in Birmingham? If so, this could be the perfect role for you. Responsibilities To provide support to the Commercial Manager and within the sales department as required. Handling customer enquiries via email and telephone and occasionally face to face. Provide customer quotations and product information with the aim of closing a sale. Following up quotations and generating further business. To ensure that sales enquiries and orders are processed accurately and efficiently within an acceptable timeframe. Be competent in the management of inbound and outbound calls to new and existing customers to the required service delivery standards. Handling customer complaints and issues to the satisfaction of the customer and the business. To comply with all relevant Health and Safety regulations relating to the workplace. Liaise with internal departments, checking stock levels and delivery dates To assist all other departments with sales/customer related issues To undertake regular performance evaluation to identify appropriate training requirements. To maintain good housekeeping of files and paperwork systems and provide up-to date records To feedback on potential quality improvement areas to the Commercial Manager. Other possible sales related tasks and activities. To understand the current ISO9001 quality assurance sales procedures and its contribution towards customer satisfaction. About you? Experience in Sales Administration or Customer Service Administration Experience in the manufacturing industry or similar is advantageous Comfortable in communicating with internal and external stakeholders at all levels Proven ability to work in a fast paced environment Keen to learn and use own initiative Competent in relevant IT packages Ability to learn internal systems Problem analysis and problem solving Attention to detail and accurate Good mathematical skills The Role: Salary 24,000 Bonus x2 per year Central Birmingham 20 days hol + 6 days shutdown days 8.30 am - 5pm Mon - Thurs, 4pm Finish on Friday 8% Pension contribution after probation Don't miss out on this great opportunity, apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
May 03, 2024
Full time
Do you enjoy building customer relationships and providing a high level of service? Do you thrive in a fast-paced, fun and busy environment? Want to wok for an established and successful family run organisation based in Birmingham? If so, this could be the perfect role for you. Responsibilities To provide support to the Commercial Manager and within the sales department as required. Handling customer enquiries via email and telephone and occasionally face to face. Provide customer quotations and product information with the aim of closing a sale. Following up quotations and generating further business. To ensure that sales enquiries and orders are processed accurately and efficiently within an acceptable timeframe. Be competent in the management of inbound and outbound calls to new and existing customers to the required service delivery standards. Handling customer complaints and issues to the satisfaction of the customer and the business. To comply with all relevant Health and Safety regulations relating to the workplace. Liaise with internal departments, checking stock levels and delivery dates To assist all other departments with sales/customer related issues To undertake regular performance evaluation to identify appropriate training requirements. To maintain good housekeeping of files and paperwork systems and provide up-to date records To feedback on potential quality improvement areas to the Commercial Manager. Other possible sales related tasks and activities. To understand the current ISO9001 quality assurance sales procedures and its contribution towards customer satisfaction. About you? Experience in Sales Administration or Customer Service Administration Experience in the manufacturing industry or similar is advantageous Comfortable in communicating with internal and external stakeholders at all levels Proven ability to work in a fast paced environment Keen to learn and use own initiative Competent in relevant IT packages Ability to learn internal systems Problem analysis and problem solving Attention to detail and accurate Good mathematical skills The Role: Salary 24,000 Bonus x2 per year Central Birmingham 20 days hol + 6 days shutdown days 8.30 am - 5pm Mon - Thurs, 4pm Finish on Friday 8% Pension contribution after probation Don't miss out on this great opportunity, apply today! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.