RECRUITMENTiQ is working alongside a charity to assist in their search for a ChairVolunteer manager By volunteering youll be helping to find positive solutions for the issues facing the countryside and the environment. By applying your skills and experience you can make a real difference and be a central part of a friendly and passionate charity. As chair youll provide leadership to our board of trustees and oversee the future direction and development of our charity. Youll ensure the requirements of the constitution are met and that our governance complies with charity law and best practice. The ideal candidate will come with leadership and charity board experience and a passion for environmental and countryside issues. What you will be doing: Providing strategic leadership to our charity and supporting fundraising, membership and engagement initiatives Ensuring our charity meets constitutional and governance requirements Ensuring the financial integrity and long-term sustainability of our charity Ensuring board and subgroup meetings and our AGM are held on a regular basis Building relationships and representing the charity at community, council and partnership meetings Liaising with local, regional and national groups Supporting trustees and volunteers and identifying candidates for succession Safeguarding the good name and values of our charity Providing or arranging line management of any employees Advocating the work of the charity through public speaking and media interviews Chairs also represent our charity by being the voting member The skills you need A commitment to policies, brand, campaigns and initiatives Some previous experience in leadership, management and organisational development Good interpersonal skills with the ability to demonstrate diplomacy, impartiality, respect and confidentiality Previous experience of committee work- paid or voluntary Knowledge of environmental and countryside issues Knowledge of the charity sector including funding and governance Good written and verbal communication skills Experience of working with people from different backgrounds and abilities Be able to commit to volunteering regularly to suit your availability, including attendance at meetings We ask that all trustees are, or are willing to become, members of the charity What's in it for you Use your skills and experience to contribute to the success of our charity and make a positive difference to the countryside Meet like-minded people and enjoy being part of a team Enhance your CV by developing new skills and gaining valuable experience Well support you to develop in your volunteering role and provide you with relevant training Well give you a reference for your future work or volunteering Get involved with social events and workshops on a local and national level, including the annual CPRE conference The opportunity to attend the charity's national online induction We provide out-of-pocket travel expenses If you are interested in this role, please click APPLY NOW! JBRP1_UKTJ
May 05, 2024
Full time
RECRUITMENTiQ is working alongside a charity to assist in their search for a ChairVolunteer manager By volunteering youll be helping to find positive solutions for the issues facing the countryside and the environment. By applying your skills and experience you can make a real difference and be a central part of a friendly and passionate charity. As chair youll provide leadership to our board of trustees and oversee the future direction and development of our charity. Youll ensure the requirements of the constitution are met and that our governance complies with charity law and best practice. The ideal candidate will come with leadership and charity board experience and a passion for environmental and countryside issues. What you will be doing: Providing strategic leadership to our charity and supporting fundraising, membership and engagement initiatives Ensuring our charity meets constitutional and governance requirements Ensuring the financial integrity and long-term sustainability of our charity Ensuring board and subgroup meetings and our AGM are held on a regular basis Building relationships and representing the charity at community, council and partnership meetings Liaising with local, regional and national groups Supporting trustees and volunteers and identifying candidates for succession Safeguarding the good name and values of our charity Providing or arranging line management of any employees Advocating the work of the charity through public speaking and media interviews Chairs also represent our charity by being the voting member The skills you need A commitment to policies, brand, campaigns and initiatives Some previous experience in leadership, management and organisational development Good interpersonal skills with the ability to demonstrate diplomacy, impartiality, respect and confidentiality Previous experience of committee work- paid or voluntary Knowledge of environmental and countryside issues Knowledge of the charity sector including funding and governance Good written and verbal communication skills Experience of working with people from different backgrounds and abilities Be able to commit to volunteering regularly to suit your availability, including attendance at meetings We ask that all trustees are, or are willing to become, members of the charity What's in it for you Use your skills and experience to contribute to the success of our charity and make a positive difference to the countryside Meet like-minded people and enjoy being part of a team Enhance your CV by developing new skills and gaining valuable experience Well support you to develop in your volunteering role and provide you with relevant training Well give you a reference for your future work or volunteering Get involved with social events and workshops on a local and national level, including the annual CPRE conference The opportunity to attend the charity's national online induction We provide out-of-pocket travel expenses If you are interested in this role, please click APPLY NOW! JBRP1_UKTJ
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000 Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
May 05, 2024
Full time
Are you looking to benefit from a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future as a Project Manager. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and fully trained Project Managers: Project Administrator - £26,000 Project Coordinator - £33,000 Junior Project Manager - £36,500 PRINCE2 Project Manager - £61,500 Senior Project Manager - £70,000 Using our experience in providing project management training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in the Project Management sector. The courses in the package have been identified by our recruitment partners as industry standards for the UK and European project sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.9 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
The "T" in Tottenham stands for team, and no truer word is spoken when describing this practice! We are looking for a like-minded colleague who will be committed to their team in the role of senior veterinary surgeon, and we guarantee you will get bucket loads of commitment and support in return! Before we delve into the nitty gritty, here is what we offer you: The salary band for this senior role depending on prior experience is £66,150 to £87,150 based on a 42 hour week, inclusive of a weekend rotation. Accommodation is available if required. As a Goddard Vet, youll benefit from: - 6.6 weeks annual leave including bank holidays - Generous relocation assistance - CPD budget every year - Up to 5 days paid CPD leave every year - Flexible working options - Private Medical Insurance - Colleague introduction reward - 24-hour Employee Assistance Programme - Medical cashback plan. Refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more - Professional membership fees covered - Shopping discounts - Generous colleague discounts - Petplan 20% colleague discount About the role Tottenhams charm is aided by its incredible support team, including an amazing senior nurse and dedicated student and trainee nurses. You will not be bored at Tottenham and the practice has a great reputation within the group for their positive team dynamic. This role involves a 4-day week, with a well dispersed weekend rotation. You will also be working alongside an incredibly talented second vet 1 day per week. As well as digital and dental x-ray, we will also be providing Tottenham with ultrasound facilities. You will be fully supported by our highly experienced regional manager, whose support is invaluable to her branches, as well as a regional head vet for clinical management support you may need. You will also be supported by our Wanstead 24-hour hospital to refer more complex cases, and their own rotating night team provides your patients with invaluable OOH care. Caseload at Tottenham is high, with a bonded client base so we need an experienced vet to take the reins of this busy branch. The practice itself is perfectly situated if you want to travel into the hustle and bustle of central London within 15 minutes, but is also within a short drive to beautiful Epping Forest for that countryside relief! If you are a jetsetter, London City airport and Stanstead airport are both within a 40-minute drive from Tottenham. About us In 2022, we celebrated our 70th anniversary and now have 46 branches, three hospitals and our own nurse training college. We value all of our colleagues, and our forward-looking approach means we have introduced a Colleague Forum to listen to our peers views, as well as monthly Town Hall meetings with our board of directors communicating real time updates and taking polls with live Q&As to ensure we're making the right, collaborative decisions for our people. All our senior managers are mental health first aid trained and we offer Wellness plans for all new starters. If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email her directly at for any other queries or to simply arrange a call and have a chat about other opportunities!
May 05, 2024
Full time
The "T" in Tottenham stands for team, and no truer word is spoken when describing this practice! We are looking for a like-minded colleague who will be committed to their team in the role of senior veterinary surgeon, and we guarantee you will get bucket loads of commitment and support in return! Before we delve into the nitty gritty, here is what we offer you: The salary band for this senior role depending on prior experience is £66,150 to £87,150 based on a 42 hour week, inclusive of a weekend rotation. Accommodation is available if required. As a Goddard Vet, youll benefit from: - 6.6 weeks annual leave including bank holidays - Generous relocation assistance - CPD budget every year - Up to 5 days paid CPD leave every year - Flexible working options - Private Medical Insurance - Colleague introduction reward - 24-hour Employee Assistance Programme - Medical cashback plan. Refunds on many routine medical costs such as dental care, physiotherapy, optician, chiropractic fees, and more - Professional membership fees covered - Shopping discounts - Generous colleague discounts - Petplan 20% colleague discount About the role Tottenhams charm is aided by its incredible support team, including an amazing senior nurse and dedicated student and trainee nurses. You will not be bored at Tottenham and the practice has a great reputation within the group for their positive team dynamic. This role involves a 4-day week, with a well dispersed weekend rotation. You will also be working alongside an incredibly talented second vet 1 day per week. As well as digital and dental x-ray, we will also be providing Tottenham with ultrasound facilities. You will be fully supported by our highly experienced regional manager, whose support is invaluable to her branches, as well as a regional head vet for clinical management support you may need. You will also be supported by our Wanstead 24-hour hospital to refer more complex cases, and their own rotating night team provides your patients with invaluable OOH care. Caseload at Tottenham is high, with a bonded client base so we need an experienced vet to take the reins of this busy branch. The practice itself is perfectly situated if you want to travel into the hustle and bustle of central London within 15 minutes, but is also within a short drive to beautiful Epping Forest for that countryside relief! If you are a jetsetter, London City airport and Stanstead airport are both within a 40-minute drive from Tottenham. About us In 2022, we celebrated our 70th anniversary and now have 46 branches, three hospitals and our own nurse training college. We value all of our colleagues, and our forward-looking approach means we have introduced a Colleague Forum to listen to our peers views, as well as monthly Town Hall meetings with our board of directors communicating real time updates and taking polls with live Q&As to ensure we're making the right, collaborative decisions for our people. All our senior managers are mental health first aid trained and we offer Wellness plans for all new starters. If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email her directly at for any other queries or to simply arrange a call and have a chat about other opportunities!
Bid Manager - Brighton Are you an experienced Bid Manager? Are you looking for your next challenge? Marston Holdings are now hiring for a Bid Manager to join one of our entities Project Centre! We are a leading design, engineering, and landscape architecture consultancy whose highly talented people are passionate about creating places that are attractive, innovative, sustainable, and safe. The ideal candidate will have experience within bid management, proposal writing within an engineering/consultancy industry. You will have an understanding of document production, formatting and creation of flow charts. Duties Include: Ensuring opportunity pipeline is managed effectively on CRM (Dynamics 365) Managing tender portals including responses, tender queries and opportunity searches Setting up gateway reviews for tenders and proposals in line with gateway review process Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines. Completing PQQ documents and supplier questionnaires when required Working with technical leads to produce compelling and quality bid responses and ensuring high quality proposals are submitted on time Updating and maintaining the Bid Collateral Library Obtaining feedback on successful and unsuccessful proposals to ensure continuous improvement in the bid process and reviewed with senior management Benefits Include: £45,000 - £50,000 per annum 25 days per annum plus bank holidays Hybrid approach - 3 days a week in the office Pension scheme Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing. Enhanced Maternity and Paternity Package NB subject to eligibility criteria. If this sounds like the job for you, please apply Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
May 05, 2024
Full time
Bid Manager - Brighton Are you an experienced Bid Manager? Are you looking for your next challenge? Marston Holdings are now hiring for a Bid Manager to join one of our entities Project Centre! We are a leading design, engineering, and landscape architecture consultancy whose highly talented people are passionate about creating places that are attractive, innovative, sustainable, and safe. The ideal candidate will have experience within bid management, proposal writing within an engineering/consultancy industry. You will have an understanding of document production, formatting and creation of flow charts. Duties Include: Ensuring opportunity pipeline is managed effectively on CRM (Dynamics 365) Managing tender portals including responses, tender queries and opportunity searches Setting up gateway reviews for tenders and proposals in line with gateway review process Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines. Completing PQQ documents and supplier questionnaires when required Working with technical leads to produce compelling and quality bid responses and ensuring high quality proposals are submitted on time Updating and maintaining the Bid Collateral Library Obtaining feedback on successful and unsuccessful proposals to ensure continuous improvement in the bid process and reviewed with senior management Benefits Include: £45,000 - £50,000 per annum 25 days per annum plus bank holidays Hybrid approach - 3 days a week in the office Pension scheme Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing. Enhanced Maternity and Paternity Package NB subject to eligibility criteria. If this sounds like the job for you, please apply Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Are you passionate about sustainability? Do you thrive in dynamic work environments? Are you ready to make a tangible difference in our community? If so, we have the perfect opportunity for you! We are seeking a dedicated Assistant Recycling & Recovery Manager to join our vibrant team in London. As an Assistant Recycling & Recovery Manager, you will be responsible for a diverse range of administrative and operational tasks. You will be responsible for checking and processing agency staff tick sheets, assisting with staff costing checks, and communicating with agencies. You will process training records and contribute to the creation of training materials. Internal audits of staff training records and inductions are part of your duties. You will oversee PPE and stock levels, ensuring they meet requirements, and you verify PPE and equipment such as harnesses and cleaning inventory. You will also create and maintain operational documents, templates, forms, and notices using software like Word, Excel, and PowerPoint. Data management tasks include handling KPIs, training matrices, and overtime. You will manage templates on I-Auditor and conduct CCTV spot checks and investigations. Booking staff holidays and arranging cover for sick days and holidays fall within your responsibilities, as does addressing staff issues. You will participate in bi-weekly operations meetings and conduct weekly walkaround inspections, along with monthly bale quality checks. You will also handle additional tasks and projects assigned by the Recycling and Recovery Manager and provide coverage for MRF controls. Hours of Work: Monday Friday, 37.5 hours per week Assistant Recycling & Recovery Manager Requirements: Minimum 1 year of administrative or operational support experience, preferably in manufacturing, recycling, or waste management. IOSH Training (health & safety) could be advantageous. Experience in personnel record management, scheduling, and staff coordination preferred. Previous exposure to internal audits and compliance procedures is advantageous. Familiarity with inventory management and stock control processes is a plus. Willingness to undergo necessary training for job enhancement and regulatory compliance. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential. Excellent written and verbal communication skills for liaising with staff and conducting investigations. Attention to detail and accuracy in record-keeping and data management. Ability to quickly adapt to new software platforms for template management. Demonstrated ability to work both independently and collaboratively. Discretion and professionalism in handling sensitive information. Strong interpersonal skills for building positive working relationships. Resilience and composure under pressure, particularly in challenging situations. Assistant Recycling & Recovery Manager Benefits: £32,000.00 per annum Birthday Leave Discounted gym membership Discounted shopping on thousands of retailers, restaurants, cinemas, travel and lots more Company sick pay Cycle to work scheme Tech scheme Eyecare vouchers Enhanced EAP program with free counselling Life Assurance scheme Free Parking Meet the Organisation: Who We Are and What We Do Bywaters is one of the UKs leading providers of material management solutions. We provide a range of support to help our clients improve their environmental performance which includes segregated waste collections, developing strategic recycling programs, delivering educational talks and training courses for members of staff. Working with Bywaters is a true partnership; we value our employees just as much as we care about the environment, which is why we consider your personal development and professional satisfaction vital to our future success. Ready to take on the challenge? If you're passionate about making a difference as our Assistant Recycling & Recovery Manager, seize the opportunity and apply now! JBRP1_UKTJ
May 05, 2024
Full time
Are you passionate about sustainability? Do you thrive in dynamic work environments? Are you ready to make a tangible difference in our community? If so, we have the perfect opportunity for you! We are seeking a dedicated Assistant Recycling & Recovery Manager to join our vibrant team in London. As an Assistant Recycling & Recovery Manager, you will be responsible for a diverse range of administrative and operational tasks. You will be responsible for checking and processing agency staff tick sheets, assisting with staff costing checks, and communicating with agencies. You will process training records and contribute to the creation of training materials. Internal audits of staff training records and inductions are part of your duties. You will oversee PPE and stock levels, ensuring they meet requirements, and you verify PPE and equipment such as harnesses and cleaning inventory. You will also create and maintain operational documents, templates, forms, and notices using software like Word, Excel, and PowerPoint. Data management tasks include handling KPIs, training matrices, and overtime. You will manage templates on I-Auditor and conduct CCTV spot checks and investigations. Booking staff holidays and arranging cover for sick days and holidays fall within your responsibilities, as does addressing staff issues. You will participate in bi-weekly operations meetings and conduct weekly walkaround inspections, along with monthly bale quality checks. You will also handle additional tasks and projects assigned by the Recycling and Recovery Manager and provide coverage for MRF controls. Hours of Work: Monday Friday, 37.5 hours per week Assistant Recycling & Recovery Manager Requirements: Minimum 1 year of administrative or operational support experience, preferably in manufacturing, recycling, or waste management. IOSH Training (health & safety) could be advantageous. Experience in personnel record management, scheduling, and staff coordination preferred. Previous exposure to internal audits and compliance procedures is advantageous. Familiarity with inventory management and stock control processes is a plus. Willingness to undergo necessary training for job enhancement and regulatory compliance. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential. Excellent written and verbal communication skills for liaising with staff and conducting investigations. Attention to detail and accuracy in record-keeping and data management. Ability to quickly adapt to new software platforms for template management. Demonstrated ability to work both independently and collaboratively. Discretion and professionalism in handling sensitive information. Strong interpersonal skills for building positive working relationships. Resilience and composure under pressure, particularly in challenging situations. Assistant Recycling & Recovery Manager Benefits: £32,000.00 per annum Birthday Leave Discounted gym membership Discounted shopping on thousands of retailers, restaurants, cinemas, travel and lots more Company sick pay Cycle to work scheme Tech scheme Eyecare vouchers Enhanced EAP program with free counselling Life Assurance scheme Free Parking Meet the Organisation: Who We Are and What We Do Bywaters is one of the UKs leading providers of material management solutions. We provide a range of support to help our clients improve their environmental performance which includes segregated waste collections, developing strategic recycling programs, delivering educational talks and training courses for members of staff. Working with Bywaters is a true partnership; we value our employees just as much as we care about the environment, which is why we consider your personal development and professional satisfaction vital to our future success. Ready to take on the challenge? If you're passionate about making a difference as our Assistant Recycling & Recovery Manager, seize the opportunity and apply now! JBRP1_UKTJ
Our client is a Global player in the FX market, listed on the London Stock Exchange, we are delighted to be assisting in their growth and development. They are now seeking an Alternative Banking Sales Executive to join their team. THE ROLE: Building, nurturing and optimising high-value client relationships is essential to the role. Creating genuine connections with many key contacts is pivotal to success. Responsible for hunting new business opportunities (via cold calling) in the institutional space, speaking directly with fund managers or corporate service providers. You will learn your client's businesses in detail and work to explore and uncover key problems and challenges. That knowledge will dictate how you support them with our client's services. You will work closely with Senior Partners and leaders within to ensure the right outcomes for your partnership portfolio. You will take responsibility for increasing wallet share, buy-in and value of already high-value clients. ABOUT YOU As they continue to grow, they are looking to keep our culture at the forefront. Therefore, they look for the following characteristics over experience/qualifications: Excellent communication skills Resilience & Drive Urgency Ability to take feedback on-board instantly Ambition/motivation to develop both personally and professionally Humility High level emotional intelligence Organisation - ability to multi-task successfully SALARY: up-to 60,000 base plus 50k OTE yr1 BENEFITS: Life changing equity opportunities, Private gym, personal trainer & barber shop, Legendary corporate trips abroad. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
May 05, 2024
Full time
Our client is a Global player in the FX market, listed on the London Stock Exchange, we are delighted to be assisting in their growth and development. They are now seeking an Alternative Banking Sales Executive to join their team. THE ROLE: Building, nurturing and optimising high-value client relationships is essential to the role. Creating genuine connections with many key contacts is pivotal to success. Responsible for hunting new business opportunities (via cold calling) in the institutional space, speaking directly with fund managers or corporate service providers. You will learn your client's businesses in detail and work to explore and uncover key problems and challenges. That knowledge will dictate how you support them with our client's services. You will work closely with Senior Partners and leaders within to ensure the right outcomes for your partnership portfolio. You will take responsibility for increasing wallet share, buy-in and value of already high-value clients. ABOUT YOU As they continue to grow, they are looking to keep our culture at the forefront. Therefore, they look for the following characteristics over experience/qualifications: Excellent communication skills Resilience & Drive Urgency Ability to take feedback on-board instantly Ambition/motivation to develop both personally and professionally Humility High level emotional intelligence Organisation - ability to multi-task successfully SALARY: up-to 60,000 base plus 50k OTE yr1 BENEFITS: Life changing equity opportunities, Private gym, personal trainer & barber shop, Legendary corporate trips abroad. THE CONSULTANCY: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 05, 2024
Full time
Summary £34,000 - £42,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you'll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you'll play a huge part in creating a place where you and your whole team can do your best work. You'll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Lead and inspire the team to fulfil their potential every day using our Leadership & Company Principles Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Operations Manager - £43,000 - £48,000 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, hybrid working. Location - AG Palmer House, Littlemore, Oxford What You'll Be Doing: Response are recruiting for an Operations Manager within Adult Services. This exciting opportunity is a key role within the organisation, responsible for consistent and effect running of Response Adult Services, covering SPOTS across Oxfordshire, Buckinghamshire & Berkshire. The Operations Manager will have a clear focus upon meeting the needs of our clients alongside meeting corporate objectives, contractual targets and improving the quality of support within financial constraints through the strong leadership and development of their direct reports and employees within their service. If you're a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility : To see full range of responsibilities please view the attached job description and person specification. Ensure services are person-centred and meet the needs of the individual. To ensure that we provide high quality supported housing for all of our residents. Support Area Managers to ensure effective, high-quality services are delivered, and that employees are supported and developed appropriately. Manage approved budgets and monitor staff expenditures, sickness, agency spend and void budget impacts. Ensure that all services are safeguarded and protect vulnerable adults from abuse or the risk of abuse. Maintain an open, positive and inclusive leadership culture, through regular contact with Response's clients, carers, staff and volunteers. To work in partnership with internal and external stakeholders to ensure that service user pathways are identified, followed and evaluated. Complete investigations in line with Serious Incidents Reviews, Complaints, Disciplinaries, Grievances and referrals. Ensure Policies and Safe Operating Procedures within Adult Service Delivery are reviewed regularly, up to date and being complied with across all services. Ensure that health and safety best practice is undertaken across services and that all services are maintaining required risk assessments. Represent Response publicly to a wide range of stakeholders, building relationships with clients, family carers, funders, local government, current and potential partners and other relevant agencies. To work flexibly with a solution focused attitude, across all care and support services as reasonably required and work in a joined-up approach with housing colleagues. The Successful Applicant: Our main priority is to find people who can live our values every day - Caring, Safe, Creative and Aspirational and have a One Team approach.We provide excellent training on everything else, but we do ask that you have: Educated to A Level or equivalent. Detailed understanding of mental health issues. Proven track record in delivering similar services. Substantial experience of leading and managing teams Ability to work well under pressure and prioritise effectively Planning and organisational skills and high attention to detail Strong relationship building and coaching skills including relations with residents, service users, staff, internal and external partners Be compassionate and person-centred Demonstrates high levels of personal and professional integrity working to Response's vision, mission and values What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Operations Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website: Response - Mental Health Care & Support. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We welcome applications from individuals with a range of neurodivergent thinking styles and from those who might need reasonable adjustments. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
May 05, 2024
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Operations Manager - £43,000 - £48,000 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, hybrid working. Location - AG Palmer House, Littlemore, Oxford What You'll Be Doing: Response are recruiting for an Operations Manager within Adult Services. This exciting opportunity is a key role within the organisation, responsible for consistent and effect running of Response Adult Services, covering SPOTS across Oxfordshire, Buckinghamshire & Berkshire. The Operations Manager will have a clear focus upon meeting the needs of our clients alongside meeting corporate objectives, contractual targets and improving the quality of support within financial constraints through the strong leadership and development of their direct reports and employees within their service. If you're a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility : To see full range of responsibilities please view the attached job description and person specification. Ensure services are person-centred and meet the needs of the individual. To ensure that we provide high quality supported housing for all of our residents. Support Area Managers to ensure effective, high-quality services are delivered, and that employees are supported and developed appropriately. Manage approved budgets and monitor staff expenditures, sickness, agency spend and void budget impacts. Ensure that all services are safeguarded and protect vulnerable adults from abuse or the risk of abuse. Maintain an open, positive and inclusive leadership culture, through regular contact with Response's clients, carers, staff and volunteers. To work in partnership with internal and external stakeholders to ensure that service user pathways are identified, followed and evaluated. Complete investigations in line with Serious Incidents Reviews, Complaints, Disciplinaries, Grievances and referrals. Ensure Policies and Safe Operating Procedures within Adult Service Delivery are reviewed regularly, up to date and being complied with across all services. Ensure that health and safety best practice is undertaken across services and that all services are maintaining required risk assessments. Represent Response publicly to a wide range of stakeholders, building relationships with clients, family carers, funders, local government, current and potential partners and other relevant agencies. To work flexibly with a solution focused attitude, across all care and support services as reasonably required and work in a joined-up approach with housing colleagues. The Successful Applicant: Our main priority is to find people who can live our values every day - Caring, Safe, Creative and Aspirational and have a One Team approach.We provide excellent training on everything else, but we do ask that you have: Educated to A Level or equivalent. Detailed understanding of mental health issues. Proven track record in delivering similar services. Substantial experience of leading and managing teams Ability to work well under pressure and prioritise effectively Planning and organisational skills and high attention to detail Strong relationship building and coaching skills including relations with residents, service users, staff, internal and external partners Be compassionate and person-centred Demonstrates high levels of personal and professional integrity working to Response's vision, mission and values What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Operations Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website: Response - Mental Health Care & Support. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We welcome applications from individuals with a range of neurodivergent thinking styles and from those who might need reasonable adjustments. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Summary £14.00 - £14.50 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
May 05, 2024
Full time
Summary £14.00 - £14.50 per hour 30 hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve ?If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
TPS Centre Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles click apply for full job details
May 05, 2024
Full time
TPS Centre Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles click apply for full job details
Here at Fresh, we are excited to be recruiting for a Resident Advisor St. Thomas Street development which offers high end, studio self-catered accommodation for postgraduate students in the Redcliffe area of Bristol. Facilities include a gym, a cinema room, a common area with bookable kitchen and a rear courtyard. This position is to cover Maternity Leave on a Fixed Term basis for 7 months. Working full time hours between 8:00am and 6:00pm Monday to Friday on a rota basis, where you'll be working in an exciting, collaborative, people-first environment. You act as the first point of contact for resident and prospective resident enquiries providing exceptional support and service to ensure that the property runs smoothly, and the residents feel supported. If you're looking for a fun and friendly place to work where we value our students, and they value us right back, an environment where you'll receive excellent training and mentoring - keep on reading! As with all the members of our accommodation teams, our Resident Advisors are responsible for delivering a 5 star service to our customers. Key responsibilities of the role include: • Dealing with enquiries from current residents in person, via phone or email. • Organising social events for students, within allocated budget, to engage and build positive atmosphere at St Thomas Street. • Covering the main reception during office hours, this will include sorting the mail and students post.• Be the face of Fresh for residents! Liaising with them on a regular basis making sure that residents feel supported and valued.• Ensuring that the reception and management suite is clean and tidy and adheres to Health & Safety requirements.• Filing and maintaining customer data, ensuring the database is up to date and within GDPR regulations.• Liaising with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.• Assist General Manager and Resident Manager when required. The position offers the opportunity to balance the operational aspects of the role with the chance to create a social and fun atmosphere to build an environment where students want to live and work. Why work for Fresh? Fresh can offer you an exciting, collaborative, people-first environment where you can build your own career in a fast-growing industry. We have a dedicated Training team to assist with your job training, and an in-house Learning & Development team to support you with personal and professional development including vocational qualifications, as well as a health cash plan and exclusive shopping discounts. About you We're looking for someone who is a people person and is passionate about offering a high level of customer service to everyone they meet with. You'll need have strong communications skills; this includes being able to communicate via social media platforms and be able to adapt your style depending on your audience. The working environment can be quick paced, so we're looking for someone who is able to stay calm under pressure and has the ability to successfully manage their own workload. About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. Fresh can offer you an exciting, collaborative, people-first environment where you can build your own career in a fast-growing industry. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
May 05, 2024
Full time
Here at Fresh, we are excited to be recruiting for a Resident Advisor St. Thomas Street development which offers high end, studio self-catered accommodation for postgraduate students in the Redcliffe area of Bristol. Facilities include a gym, a cinema room, a common area with bookable kitchen and a rear courtyard. This position is to cover Maternity Leave on a Fixed Term basis for 7 months. Working full time hours between 8:00am and 6:00pm Monday to Friday on a rota basis, where you'll be working in an exciting, collaborative, people-first environment. You act as the first point of contact for resident and prospective resident enquiries providing exceptional support and service to ensure that the property runs smoothly, and the residents feel supported. If you're looking for a fun and friendly place to work where we value our students, and they value us right back, an environment where you'll receive excellent training and mentoring - keep on reading! As with all the members of our accommodation teams, our Resident Advisors are responsible for delivering a 5 star service to our customers. Key responsibilities of the role include: • Dealing with enquiries from current residents in person, via phone or email. • Organising social events for students, within allocated budget, to engage and build positive atmosphere at St Thomas Street. • Covering the main reception during office hours, this will include sorting the mail and students post.• Be the face of Fresh for residents! Liaising with them on a regular basis making sure that residents feel supported and valued.• Ensuring that the reception and management suite is clean and tidy and adheres to Health & Safety requirements.• Filing and maintaining customer data, ensuring the database is up to date and within GDPR regulations.• Liaising with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.• Assist General Manager and Resident Manager when required. The position offers the opportunity to balance the operational aspects of the role with the chance to create a social and fun atmosphere to build an environment where students want to live and work. Why work for Fresh? Fresh can offer you an exciting, collaborative, people-first environment where you can build your own career in a fast-growing industry. We have a dedicated Training team to assist with your job training, and an in-house Learning & Development team to support you with personal and professional development including vocational qualifications, as well as a health cash plan and exclusive shopping discounts. About you We're looking for someone who is a people person and is passionate about offering a high level of customer service to everyone they meet with. You'll need have strong communications skills; this includes being able to communicate via social media platforms and be able to adapt your style depending on your audience. The working environment can be quick paced, so we're looking for someone who is able to stay calm under pressure and has the ability to successfully manage their own workload. About Fresh: Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We're looking for someone to support their residents and the wider operational team. Fresh can offer you an exciting, collaborative, people-first environment where you can build your own career in a fast-growing industry. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you're a people person who loves working collaboratively and is great at making things happen, then you'll fit right in!
About the opportunity Here at Poundland we have an exciting new role for an Employee Relations Manager to lead our thriving and energetic Employee Relations team, based at our Customer Support Centre in Walsall. In this role, you'll report to the Colleague Experience and Culture Manager, supporting them in championing our people strategy. You'll need to be a leader able to develop and coach a team of seven employee relations advisors who support our Retail and Head office colleagues. We're looking for someone who is adaptable and a people person. This person will provide leadership on employee relations- employee related issues, maintain and update policies in line with legislation, and drive efficiency and meet SLAs. Experience with data and metrics is important. This is a Hybrid role, providing you with the flexibility of working up to three days in our Customer Support Centre and the option to work the remaining days from either home or a store. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Your Impact and Responsibilities Ability to challenge proactively and provide recommendations and solutions on a range of matters. Problem-solving and analytical skills. Excellent communication skills, both written and verbal Resilient when dealing with difficult and complex matters. Able to work autonomously and shape an agenda, prioritising the most critical matters. Ability to think on your feet, be agile to recognise and change direction where appropriate. Skills and Knowledge You will ideally be fully CIPD qualified or working toward this. A Strong ER background in a fast-paced, agile organisation with a degree of complexity in the operating model. Comprehensive knowledge of employment legislation and best practice approach. Excellent understanding of knowledge application in a retail environment. Previous experience in managing and leading an ER Advisory function spanning multiple areas of a business. Experience influencing senior stakeholders utilising various approaches to successfully implement new ideas and changes to legislation. At Poundland & Dealz, we don't just offer products at amazing prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our colleagues to be the best versions of themselves while making a meaningful impact on the communities we serve, so apply today! Why Choose Us: Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue CIPD Level 5 through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free. Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks. Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience. Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family's needs. My Staff Shop: Gain exclusive discounts through our 'My Staff Shop' portal, saving on various products and services. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day's holiday because we believe birthdays are important. Pension Scheme: Plan with our contributory pension scheme, helping you save for a secure retirement. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
May 05, 2024
Full time
About the opportunity Here at Poundland we have an exciting new role for an Employee Relations Manager to lead our thriving and energetic Employee Relations team, based at our Customer Support Centre in Walsall. In this role, you'll report to the Colleague Experience and Culture Manager, supporting them in championing our people strategy. You'll need to be a leader able to develop and coach a team of seven employee relations advisors who support our Retail and Head office colleagues. We're looking for someone who is adaptable and a people person. This person will provide leadership on employee relations- employee related issues, maintain and update policies in line with legislation, and drive efficiency and meet SLAs. Experience with data and metrics is important. This is a Hybrid role, providing you with the flexibility of working up to three days in our Customer Support Centre and the option to work the remaining days from either home or a store. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Your Impact and Responsibilities Ability to challenge proactively and provide recommendations and solutions on a range of matters. Problem-solving and analytical skills. Excellent communication skills, both written and verbal Resilient when dealing with difficult and complex matters. Able to work autonomously and shape an agenda, prioritising the most critical matters. Ability to think on your feet, be agile to recognise and change direction where appropriate. Skills and Knowledge You will ideally be fully CIPD qualified or working toward this. A Strong ER background in a fast-paced, agile organisation with a degree of complexity in the operating model. Comprehensive knowledge of employment legislation and best practice approach. Excellent understanding of knowledge application in a retail environment. Previous experience in managing and leading an ER Advisory function spanning multiple areas of a business. Experience influencing senior stakeholders utilising various approaches to successfully implement new ideas and changes to legislation. At Poundland & Dealz, we don't just offer products at amazing prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our colleagues to be the best versions of themselves while making a meaningful impact on the communities we serve, so apply today! Why Choose Us: Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue CIPD Level 5 through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free. Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks. Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience. Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your family's needs. My Staff Shop: Gain exclusive discounts through our 'My Staff Shop' portal, saving on various products and services. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Generous Holiday Allowance: Start with a generous leave entitlement that increases by one day each year (up to 33 days), with the option to buy additional holiday annually. Celebrate your special day off work every year with an extra day's holiday because we believe birthdays are important. Pension Scheme: Plan with our contributory pension scheme, helping you save for a secure retirement. About us Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 900 stores and nearly 18,500 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. It is our behaviours and the hard work, commitment and passion of our wonderful colleagues that make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do, and they keep us on track. They are Love our customers, Care for our colleagues and Protect the Pounds & Euros By living our behaviours every day, we've created a land which is fun, friendly and full of surprises - a place where our people can truly be the best version of themselves!
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. You'll promote National Trust membership and help the team to meet both membership and fundraising targets. Salary: £11.64 per hour Contract duration: Fixed term contract until 18th December 2024 Hours/working pattern: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 540 hours over the duration of the contract, and on average, you'll work 3/4 days per week across Treasurers House and Goddard's, but again, this will be flexible depending on operational demand. Shift times are 10:45 - 4:15. Rotas are released two months in advance and do include regular weekend and bank holiday working. What it's like to work here Reporting to the Welcome and Service Assistant Manager, you'll be working in a team of seven across Treasurers House and Goddards gardens. You'll be helping our visitors get the best out of their day. Whether you are booking visitors onto our guided tours at Treasurers, or telling someone about the history of Goddards, you'll be working as part of a small team to make sure every visitor has the best possible visit. Built in the 16th century and then purchased by a wealthy collector in the 19th century who created period settings. Today, the house is open to popular guided tours and is decorated for Christmas each year and is part of the vibrant tourist offer in the historic city of York. There is a small formal garden and a below stairs cafe. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service. Who we're looking for We'd love to hear from you if you're: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 05, 2024
Full time
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. You'll promote National Trust membership and help the team to meet both membership and fundraising targets. Salary: £11.64 per hour Contract duration: Fixed term contract until 18th December 2024 Hours/working pattern: This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 540 hours over the duration of the contract, and on average, you'll work 3/4 days per week across Treasurers House and Goddard's, but again, this will be flexible depending on operational demand. Shift times are 10:45 - 4:15. Rotas are released two months in advance and do include regular weekend and bank holiday working. What it's like to work here Reporting to the Welcome and Service Assistant Manager, you'll be working in a team of seven across Treasurers House and Goddards gardens. You'll be helping our visitors get the best out of their day. Whether you are booking visitors onto our guided tours at Treasurers, or telling someone about the history of Goddards, you'll be working as part of a small team to make sure every visitor has the best possible visit. Built in the 16th century and then purchased by a wealthy collector in the 19th century who created period settings. Today, the house is open to popular guided tours and is decorated for Christmas each year and is part of the vibrant tourist offer in the historic city of York. There is a small formal garden and a below stairs cafe. What you'll be doing Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service. Who we're looking for We'd love to hear from you if you're: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 per hour Contract duration: Fixed Term contract until 31st Oct 2024 Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. On average, you'll work 15 hours per week. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of Welcome Assistants working at Carding Mill Valley in the beautiful Shropshire Hills. What you'll be doing The Welcome Team here at Carding Mill valley is the first face of the National Trust when visitors arrive. It could be a simple hello, good morning with a warm welcome. You'll be checking memberships, taking payment for parking from non-member visitors and enjoying a varied day that may include keeping the countryside free of litter, engaging with visitors and talking about the value and benefits of the different ways they can support us and the ongoing conservation work we do here. Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service. Who we're looking for We'd love to hear from you if you're: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
May 05, 2024
Full time
Summary As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.64 per hour Contract duration: Fixed Term contract until 31st Oct 2024 Hours/working pattern: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. On average, you'll work 15 hours per week. What it's like to work here Reporting to the Welcome Manager, you'll be part of a team of Welcome Assistants working at Carding Mill Valley in the beautiful Shropshire Hills. What you'll be doing The Welcome Team here at Carding Mill valley is the first face of the National Trust when visitors arrive. It could be a simple hello, good morning with a warm welcome. You'll be checking memberships, taking payment for parking from non-member visitors and enjoying a varied day that may include keeping the countryside free of litter, engaging with visitors and talking about the value and benefits of the different ways they can support us and the ongoing conservation work we do here. Day to day, you'll deliver a great all-round customer service experience. You'll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You'll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service. Who we're looking for We'd love to hear from you if you're: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Company Overview: Join our dynamic team at Ideal Software Solutions, a leading provider of innovative technology solutions tailored to vertical industries. With our cutting-edge portal and tablet solutions, we empower businesses to streamline operations, enhance productivity, and elevate customer experiences. Ideal Software Solutions, is a dynamic and innovative software company dedicated to delivering exceptional experiences to our customers. As we continue to grow and expand our client base, we are seeking a motivated and customer-focused individual to join our team as a Customer Onboarding Specialist. In this role, you will play a crucial part in ensuring that our new customers have a seamless and positive experience as they onboard onto our platform and services. Position Overview: As a Customer Onboarding Specialist, you will be responsible for guiding new customers through the onboarding process, from initial setup to full utilization of our products or services. You will serve as the primary point of contact for new customers, providing personalized support and assistance to help them get started and achieve their goals. Your goal will be to ensure that every customer has a smooth onboarding experience and is equipped with the knowledge and resources they need to succeed. As you start your Ideal Software Solutions journey we will provide you with all the training and development you will need to give you the best opportunity to grow your career with us. You need to be inquisitive, have a desire to learn about our core product functionality and service offering to be able to successful implementation of onboarding projects to new and existing clients, by delivering a combination of project management and training. You will be fully supported as you ensure a smooth transition from Sales into Operations for all new projects under your control to ensure customers understand the Ideal Software Solutions customer journey and our approach to service. Ideal Software Solutions is a leading Field Service Management Software Provider and are based in Kimbolton. Key Responsibilities: Serve as the main point of contact for new customers throughout the onboarding process. Coordinate and manage all aspects of the customer onboarding process, including account setup, training, and customisation of services. Conduct initial consultations with new customers to understand their needs, goals, and expectations. Provide personalized guidance and support to help customers navigate our platform or services and maximise value. Deliver training sessions, demos, and workshops to educate customers on product features, best practices, and use cases. Proactively identify and address any issues or concerns raised by customers during the onboarding process. Collaborate closely with sales, customer success, and product teams to ensure a seamless transition for customers and alignment with company goals. Track and report on customer onboarding metrics, including completion rates, satisfaction levels, and time to value. Qualifications: Project management experience. Ability to manage customer expectations. Experience in a training capacity, ideally - customer facing. Technically adept. Strong problem solving and analytical skills. Excellent attention to detail, organised and task focussed with a methodical approach to work. Ability to work independently and manage multiple priorities. Self-motivated with ability to handle a stretching and changeable workload. Proactive team player. Exceptional communication skills both written and verbal at all levels. Benefits: Company mileage allowance (for car fuel and maintenance) and subsistence is included. Apple Mobile iPhone. Laptop & working from home office phone kit. A solid career path with excellent growth opportunities. Company events. Why Join Us: We have 3 vertical solutions, a "Fundraising Solution, a "Emergency Hydraulic Repair Solution" and a "Windscreen replacement Solution", each is best of breed and ahead of our competition. We have recently launched our solutions on an international basis, and we are really excited to give you the chance of joining our team and help us gain more market share in the UK and the rest of the world. Opportunity for career growth and advancement in a rapidly expanding company. Collaborative and supportive team environment that values innovation and creativity. Access to cutting-edge technology solutions that are transforming industries and driving meaningful impact. Ongoing training and professional development opportunities to enhance skills and expertise. Join Us in Revolutionising Vertical Industries with Innovative Technology Solutions! Ideal Software Solutions is an equal opportunity employer. We celebrate differences and support diversity, thriving on it to improve the lives of our Ideal Software Solutions, our product, and our community. If you're ready to take your sales career to the next level and make a lasting impact, we want to hear from you. Apply today to join our team and help shape the future of portal and tablet solutions.
May 05, 2024
Full time
Company Overview: Join our dynamic team at Ideal Software Solutions, a leading provider of innovative technology solutions tailored to vertical industries. With our cutting-edge portal and tablet solutions, we empower businesses to streamline operations, enhance productivity, and elevate customer experiences. Ideal Software Solutions, is a dynamic and innovative software company dedicated to delivering exceptional experiences to our customers. As we continue to grow and expand our client base, we are seeking a motivated and customer-focused individual to join our team as a Customer Onboarding Specialist. In this role, you will play a crucial part in ensuring that our new customers have a seamless and positive experience as they onboard onto our platform and services. Position Overview: As a Customer Onboarding Specialist, you will be responsible for guiding new customers through the onboarding process, from initial setup to full utilization of our products or services. You will serve as the primary point of contact for new customers, providing personalized support and assistance to help them get started and achieve their goals. Your goal will be to ensure that every customer has a smooth onboarding experience and is equipped with the knowledge and resources they need to succeed. As you start your Ideal Software Solutions journey we will provide you with all the training and development you will need to give you the best opportunity to grow your career with us. You need to be inquisitive, have a desire to learn about our core product functionality and service offering to be able to successful implementation of onboarding projects to new and existing clients, by delivering a combination of project management and training. You will be fully supported as you ensure a smooth transition from Sales into Operations for all new projects under your control to ensure customers understand the Ideal Software Solutions customer journey and our approach to service. Ideal Software Solutions is a leading Field Service Management Software Provider and are based in Kimbolton. Key Responsibilities: Serve as the main point of contact for new customers throughout the onboarding process. Coordinate and manage all aspects of the customer onboarding process, including account setup, training, and customisation of services. Conduct initial consultations with new customers to understand their needs, goals, and expectations. Provide personalized guidance and support to help customers navigate our platform or services and maximise value. Deliver training sessions, demos, and workshops to educate customers on product features, best practices, and use cases. Proactively identify and address any issues or concerns raised by customers during the onboarding process. Collaborate closely with sales, customer success, and product teams to ensure a seamless transition for customers and alignment with company goals. Track and report on customer onboarding metrics, including completion rates, satisfaction levels, and time to value. Qualifications: Project management experience. Ability to manage customer expectations. Experience in a training capacity, ideally - customer facing. Technically adept. Strong problem solving and analytical skills. Excellent attention to detail, organised and task focussed with a methodical approach to work. Ability to work independently and manage multiple priorities. Self-motivated with ability to handle a stretching and changeable workload. Proactive team player. Exceptional communication skills both written and verbal at all levels. Benefits: Company mileage allowance (for car fuel and maintenance) and subsistence is included. Apple Mobile iPhone. Laptop & working from home office phone kit. A solid career path with excellent growth opportunities. Company events. Why Join Us: We have 3 vertical solutions, a "Fundraising Solution, a "Emergency Hydraulic Repair Solution" and a "Windscreen replacement Solution", each is best of breed and ahead of our competition. We have recently launched our solutions on an international basis, and we are really excited to give you the chance of joining our team and help us gain more market share in the UK and the rest of the world. Opportunity for career growth and advancement in a rapidly expanding company. Collaborative and supportive team environment that values innovation and creativity. Access to cutting-edge technology solutions that are transforming industries and driving meaningful impact. Ongoing training and professional development opportunities to enhance skills and expertise. Join Us in Revolutionising Vertical Industries with Innovative Technology Solutions! Ideal Software Solutions is an equal opportunity employer. We celebrate differences and support diversity, thriving on it to improve the lives of our Ideal Software Solutions, our product, and our community. If you're ready to take your sales career to the next level and make a lasting impact, we want to hear from you. Apply today to join our team and help shape the future of portal and tablet solutions.
Purpose of the Role The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational through the use of planned, reactive, and cost-effective engineering and maintenance. The department will ensure all records and reports relating to the shopping Centre are kept up-to-date and analysed to identify opportunities for service improvements. A key component to the department is to enhance the brand and overall profitability of the asset by achieving performance targets and other business plan objectives.? Key Responsibilities Collate and check all routine invoices and approve within agreed limits Issue purchase orders for non-routine expenditure.? In collaboration with the Business Support Manager ensure effective management of the service charge budget for the current year and planning/forecast for future years including the FMR Check void units on a regular basis having regard for state of repair and Health, Safety and Fire statutory compliance Host external visits as required Provide direct support to the General Manager as part of the senior leadership team, including participation in the Duty Management rota, including weekends and Bank Holidays Engineering and Maintenance Manage the maintenance and repair of the building and services, fabric, plant machinery, equipment and peripheral areas of the scheme.? Manage the mechanical, electrical and fabric contractors for the shopping centre, ensuring high standards are met through regular reviews, audits and setting clear objectives. Make recommendations to ensure optimum efficiency through regular reviews of key performance indicators.? Ensure regular inspections of the building, services and equipment are undertaken to determine the safety, optimum frequency for planned and periodic maintenance with indication of faults and provision of costs for budgetary purposes.? Responsible for managing the procurement and control of all parts and materials used by the Technical Services Contract team Manage the Technical Services department budgets ensuring correct costs attributed to service charge and car parks delivering these in line with the Business Plan.? Manage the preparation and updating of maintenance records including asset register, operating and maintenance manuals and record drawings via the electronic document storage system.? Ensure the Technical Services department meet relevant legislation and complies with internal policies and procedures and that all projects are completed to contracted standards.? Assist occupiers in the event of an emergency breakdown or malfunction which affects the safety of other retailers, the shopping centre and customers.? Build and maintain effective working relationships with employees throughout the centre, occupiers, contractors, key contacts in the local community and key emergency services.? Ensure effective operational communication including meetings, handovers and reporting.? Collaborate with all other departments including operations, retail liaison, marketing and business support. Work closely with Marketing and commercialisation to understand the requirements for events, activities and on mall retailing. Retail Delivery Support the client with all retail delivery projects, ensuring standards of quality are met and centre processes and procedures adhered to. Project management to include design, scope, communication, time and risk to close out representing Highcross in all project meetings as required. Manage the onsite retail delivery process for all incoming occupiers, Ensuring the correct processes and procedures are followed.? Health and Safety Ensure that all activities comply with relevant legislation e.g. Fire Regularity Reform Act, Health & Safety at Work Act, Data Protection Act etc.? Lead in the management of the health and safety management system, complying with all policies and procedures.? Staff Welfare and Development? Line management responsibilities Technical services coordinator Health& Safety and Compliance coordinator Complete regular performance reviews with all direct reports? Identify those with potential to develop and be stretched. Ensure succession and PDPs are in place. Additional Responsibilities: Attend any training and development courses as necessary. Adhere to all company policies and procedures. Undertake operational management responsibilities as necessary Undertake any other reasonable duties as required to meet the needs of the Centre. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills, Knowledge and Experience ONC / HNC Engineering Qualification or equivalent? H&S qualification NEBOSH general and fire safety certificate or equivalent Proven experience in a Technical Management & Facilities role including the management of contracts and contractors? Ability to manage complex budgets to precise timescales? Demonstrate experience of managing a large team? Confident decision maker? Ability to use own initiative and innovate? Excellent communicator at all levels Working Hours - 40hrs per week 5 out of 7 days including late shifts, weekends and bank holidays Salary - £62k Please see our Benefits Booklet for more information.
May 05, 2024
Full time
Purpose of the Role The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational through the use of planned, reactive, and cost-effective engineering and maintenance. The department will ensure all records and reports relating to the shopping Centre are kept up-to-date and analysed to identify opportunities for service improvements. A key component to the department is to enhance the brand and overall profitability of the asset by achieving performance targets and other business plan objectives.? Key Responsibilities Collate and check all routine invoices and approve within agreed limits Issue purchase orders for non-routine expenditure.? In collaboration with the Business Support Manager ensure effective management of the service charge budget for the current year and planning/forecast for future years including the FMR Check void units on a regular basis having regard for state of repair and Health, Safety and Fire statutory compliance Host external visits as required Provide direct support to the General Manager as part of the senior leadership team, including participation in the Duty Management rota, including weekends and Bank Holidays Engineering and Maintenance Manage the maintenance and repair of the building and services, fabric, plant machinery, equipment and peripheral areas of the scheme.? Manage the mechanical, electrical and fabric contractors for the shopping centre, ensuring high standards are met through regular reviews, audits and setting clear objectives. Make recommendations to ensure optimum efficiency through regular reviews of key performance indicators.? Ensure regular inspections of the building, services and equipment are undertaken to determine the safety, optimum frequency for planned and periodic maintenance with indication of faults and provision of costs for budgetary purposes.? Responsible for managing the procurement and control of all parts and materials used by the Technical Services Contract team Manage the Technical Services department budgets ensuring correct costs attributed to service charge and car parks delivering these in line with the Business Plan.? Manage the preparation and updating of maintenance records including asset register, operating and maintenance manuals and record drawings via the electronic document storage system.? Ensure the Technical Services department meet relevant legislation and complies with internal policies and procedures and that all projects are completed to contracted standards.? Assist occupiers in the event of an emergency breakdown or malfunction which affects the safety of other retailers, the shopping centre and customers.? Build and maintain effective working relationships with employees throughout the centre, occupiers, contractors, key contacts in the local community and key emergency services.? Ensure effective operational communication including meetings, handovers and reporting.? Collaborate with all other departments including operations, retail liaison, marketing and business support. Work closely with Marketing and commercialisation to understand the requirements for events, activities and on mall retailing. Retail Delivery Support the client with all retail delivery projects, ensuring standards of quality are met and centre processes and procedures adhered to. Project management to include design, scope, communication, time and risk to close out representing Highcross in all project meetings as required. Manage the onsite retail delivery process for all incoming occupiers, Ensuring the correct processes and procedures are followed.? Health and Safety Ensure that all activities comply with relevant legislation e.g. Fire Regularity Reform Act, Health & Safety at Work Act, Data Protection Act etc.? Lead in the management of the health and safety management system, complying with all policies and procedures.? Staff Welfare and Development? Line management responsibilities Technical services coordinator Health& Safety and Compliance coordinator Complete regular performance reviews with all direct reports? Identify those with potential to develop and be stretched. Ensure succession and PDPs are in place. Additional Responsibilities: Attend any training and development courses as necessary. Adhere to all company policies and procedures. Undertake operational management responsibilities as necessary Undertake any other reasonable duties as required to meet the needs of the Centre. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills, Knowledge and Experience ONC / HNC Engineering Qualification or equivalent? H&S qualification NEBOSH general and fire safety certificate or equivalent Proven experience in a Technical Management & Facilities role including the management of contracts and contractors? Ability to manage complex budgets to precise timescales? Demonstrate experience of managing a large team? Confident decision maker? Ability to use own initiative and innovate? Excellent communicator at all levels Working Hours - 40hrs per week 5 out of 7 days including late shifts, weekends and bank holidays Salary - £62k Please see our Benefits Booklet for more information.
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
May 05, 2024
Full time
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today. What we are looking for: We are looking for a dynamic and experienced Store Manager to lead our team. Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you! Key responsibilities of the role: - Team management: Lead and transmit with enthusiasm the passion for the brand to your sales team, giving them all the tools to encourage the internal development of each of the people who work with you. Sales: Leads sales strategies, as well as the achievement of commercial objectives and KPIS, involving the sales team through action plans, always guaranteeing a careful brand image throughout the sales process. Customer experience: Attracts and builds customer loyalty paying attention to every detail, offering the highest quality service. - Shop administration: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, etc.
May 05, 2024
Full time
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today. What we are looking for: We are looking for a dynamic and experienced Store Manager to lead our team. Your main goals as a Store Manager are to lead the store team to achieve sales aligned with our brand objectives. As well, to ensure that the team has a strong brand knowledge and assures a positive client experience by providing exceptional customer service. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you! Key responsibilities of the role: - Team management: Lead and transmit with enthusiasm the passion for the brand to your sales team, giving them all the tools to encourage the internal development of each of the people who work with you. Sales: Leads sales strategies, as well as the achievement of commercial objectives and KPIS, involving the sales team through action plans, always guaranteeing a careful brand image throughout the sales process. Customer experience: Attracts and builds customer loyalty paying attention to every detail, offering the highest quality service. - Shop administration: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, etc.
Job Title: TFGB Coffee Cart Supervisor Location: Putney Salary: £25,642.50 per annum Job Type: Full Time, Permanent About Us: Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive. Regenerate's mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. As part of this mission, in 2014 Regenerate set up The Feel-Good Bakery , a social enterprise which provides a paid job, training, and mentoring to young people aged 16-25 who are facing barriers to employment. The Role: Regenerate/ The Feel-Good Bakery (TFGB) have entered an exciting period of growth in size and impact as a charity, and are looking for supervisors to oversee shifts on their mobile coffee carts, and soon to be completed coffee shop. This is an exciting opportunity for an ambitious person passionate about using their skills in catering/business and working with young people and young adults. The role will be responsible for maintaining the mobile coffee shop sales, and supervising and coaching the young people through their employment. Day to Day Responsibilities: Run the daily operations of the coffee shop Maintain and develop systems and procedures to ensure the TFGB coffee shop runs efficiently and to the highest standards Supervise procedures including food hygiene (HACCP) and chemical safety (COSH) Ensure the outlet's cleanliness and hygiene standards are met, recorded and kept in accordance with food safety standards Handling customer enquiries and complaints Supervise food/drink preparation and sales on shift Carry out stock checks and keep accurate records Oversee product quality and carry out quality control checks to make sure standards are maintained Supervise a small team of young adults (TFGB team members) in the coffee cart Ensure good team morale and effective production Liaise with TFGB Progression Manager to feedback team updates and development Support team member's work on key learning objectives Ensure that the safeguarding policy is followed and all concerns reported to the managing director Calmly deal with any challenging team members, customers or situations that may arise Benefits: A budget equalling 5% of your salary towards Learning, Development and Wellbeing Generous annual leave policy - 25 days plus bank holidays and 3 extra leave days between Christmas and new year Recharge Hours - A few extra hours off per quarter are given for you to re-charge your battery Health Cash Plan Package which includes 24-hour health advice and counselling, contribution to health costs, grocery/high street/gym discounts Wellbeing Wallet - £100 a year towards treats of your choice such as books, pampering kit or days out Regular team days and socials Working for a recognised and respected name in the local borough and charitable youth work sector, which acts as a springboard to future roles and connections Person Specification: Experience : Customer service, or experience in the hospitality industry Abilities & Skills: Excellent interpersonal and communication skills Problem solving Strong attention to detail Organisational skills Flexible/Adaptable Ability to keep calm under pressure Supportive of the aims of Regenerate/TFGB Knowledge of the young people we work with/areas we work within (Desirable) Regenerate aims to be representative of the community we are working with. We recognise that having the strongest workforce possible means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We're not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Please note all offers of employment will be conditional upon the satisfactory outcome of references, right to work, and DBS checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Coffee Cart Manager, Coffee Shop Manager, Beverage Cart Supervisor, Coffee Service Coordinator, Espresso Cart Leader, Beverage Cart Operations Manager, Coffee Shop Supervisor, Mobile Coffee Service Manager, Team Leader, Brew Cart Supervisor, Coffee Cart Operations Supervisor may also be considered for this role.
May 05, 2024
Full time
Job Title: TFGB Coffee Cart Supervisor Location: Putney Salary: £25,642.50 per annum Job Type: Full Time, Permanent About Us: Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive. Regenerate's mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. As part of this mission, in 2014 Regenerate set up The Feel-Good Bakery , a social enterprise which provides a paid job, training, and mentoring to young people aged 16-25 who are facing barriers to employment. The Role: Regenerate/ The Feel-Good Bakery (TFGB) have entered an exciting period of growth in size and impact as a charity, and are looking for supervisors to oversee shifts on their mobile coffee carts, and soon to be completed coffee shop. This is an exciting opportunity for an ambitious person passionate about using their skills in catering/business and working with young people and young adults. The role will be responsible for maintaining the mobile coffee shop sales, and supervising and coaching the young people through their employment. Day to Day Responsibilities: Run the daily operations of the coffee shop Maintain and develop systems and procedures to ensure the TFGB coffee shop runs efficiently and to the highest standards Supervise procedures including food hygiene (HACCP) and chemical safety (COSH) Ensure the outlet's cleanliness and hygiene standards are met, recorded and kept in accordance with food safety standards Handling customer enquiries and complaints Supervise food/drink preparation and sales on shift Carry out stock checks and keep accurate records Oversee product quality and carry out quality control checks to make sure standards are maintained Supervise a small team of young adults (TFGB team members) in the coffee cart Ensure good team morale and effective production Liaise with TFGB Progression Manager to feedback team updates and development Support team member's work on key learning objectives Ensure that the safeguarding policy is followed and all concerns reported to the managing director Calmly deal with any challenging team members, customers or situations that may arise Benefits: A budget equalling 5% of your salary towards Learning, Development and Wellbeing Generous annual leave policy - 25 days plus bank holidays and 3 extra leave days between Christmas and new year Recharge Hours - A few extra hours off per quarter are given for you to re-charge your battery Health Cash Plan Package which includes 24-hour health advice and counselling, contribution to health costs, grocery/high street/gym discounts Wellbeing Wallet - £100 a year towards treats of your choice such as books, pampering kit or days out Regular team days and socials Working for a recognised and respected name in the local borough and charitable youth work sector, which acts as a springboard to future roles and connections Person Specification: Experience : Customer service, or experience in the hospitality industry Abilities & Skills: Excellent interpersonal and communication skills Problem solving Strong attention to detail Organisational skills Flexible/Adaptable Ability to keep calm under pressure Supportive of the aims of Regenerate/TFGB Knowledge of the young people we work with/areas we work within (Desirable) Regenerate aims to be representative of the community we are working with. We recognise that having the strongest workforce possible means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We're not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Please note all offers of employment will be conditional upon the satisfactory outcome of references, right to work, and DBS checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Coffee Cart Manager, Coffee Shop Manager, Beverage Cart Supervisor, Coffee Service Coordinator, Espresso Cart Leader, Beverage Cart Operations Manager, Coffee Shop Supervisor, Mobile Coffee Service Manager, Team Leader, Brew Cart Supervisor, Coffee Cart Operations Supervisor may also be considered for this role.
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks
May 05, 2024
Full time
As a Retail Sales Advisor, you will use your passion and infectious enthusiasm to support our customers throughout their journey. You will connect with them, to understand their inspirations, individual style and lifestyle to help them find their dream sofa. Working together in your close knit team, you will be the face of the store and will become a DFS expert, knowing everything about our range from how firm or squishy, to our selection of fabrics and leathers, and using your expertise to provide an exceptional, personalised shopping experience to every customer. Are you ready to make yourself at DFS? About DFS It takes a whole lot of passion to be at the centre of what makes a house feel like home - and that's just what we do at DFS. We're the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969. We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills - so you can really 'find your thing'. What you'll be doing Warmly greet customers and engage with them in a friendly and professional manner Ask questions and listen to customers to learn about their wants and needs to help guide them to find their perfect sofa Maintain thorough knowledge of DFS products, their features, benefits and cost Completing customer orders via an Apple Ipad & completing finance applications Work collaboratively with the team and senior managers to provide feedback and continually improve the standards of service we offer Represent DFS values and those of our brand partners in everything that you do The role is for you if You have a natural flair for engaging with customers and thrive in a customer facing role You're confident to proactively approach customers and discuss their needs You're able to build positive relationships within the store You're motivated by targets and KPI's You've got a dedicated work ethic and want to be recognised and rewarded for it You want to work in a team environment where everyone is welcome and you can have fun You have great attention to detail - you'll be ordering furniture that is handmade to your customer's specifications You have a willingness to learn and a positive and friendly attitude DFS Benefits Retail Bonus Scheme - opportunity to earn bonus and uncapped commission every month Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell) Generous holiday allowance - the time you need to rest and relax and the longer you're with us, the more time you'll get! Opportunity to purchase additional holidays each year! Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member Access to a range of high street & online discounts from: Sainsbury's, ASOS, Currys PC World, IKEA, John Lewis and more. Discounted Gym and Cinema memberships to help you unwind Group Pension Scheme Group Sharesave Scheme Life Assurance & Company Sick Pay Full comprehensive training Paid days to volunteer each year Any offer is subject to references & DBS Checks