Office Manager£35,000 - £40,0000Crawley, office basedFull time. 12 month FTC Are you an organised Office Manager looking for a new and exciting position within a successful and well-established business? This busy and varied role will see you providing an effective, efficient, and professional service to their Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. This is an exciting opportunity to be part of a collaborative team! Manage the Gatwick Reception & Office Services Team Represent the client at meetings as structured by the landlords Raise appropriate operational issues and protect the firm's interest Undertake projects as set out by the Head of Office Operations & Office Operations Manager To play a part in managing the firm's Business Continuity & Information Security procedures and policies If you are a professional, proactive and versatile candidate with proven office management experience, have excellent communication and relationship building skills and are looking for your next opportunity, we want to hear from you. Apply now to avoid disappointment! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
May 05, 2024
Full time
Office Manager£35,000 - £40,0000Crawley, office basedFull time. 12 month FTC Are you an organised Office Manager looking for a new and exciting position within a successful and well-established business? This busy and varied role will see you providing an effective, efficient, and professional service to their Gatwick office covering (but not limited to) reception and office services support, facilities management and limited IT support. This is an exciting opportunity to be part of a collaborative team! Manage the Gatwick Reception & Office Services Team Represent the client at meetings as structured by the landlords Raise appropriate operational issues and protect the firm's interest Undertake projects as set out by the Head of Office Operations & Office Operations Manager To play a part in managing the firm's Business Continuity & Information Security procedures and policies If you are a professional, proactive and versatile candidate with proven office management experience, have excellent communication and relationship building skills and are looking for your next opportunity, we want to hear from you. Apply now to avoid disappointment! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
More details Senior Threat Intelligence Engineer Salary: Circa £45,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the team: The security team, part of Group CTO, protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. By fostering collaboration and continuous improvement, Jisc is committed to building a comprehensive security solution that empowers institutions to defend against evolving cyber threats. We are actively developing our Security operation centre (SOC) services which includes a Security Information and Event Management (SIEM) services, 24x7 security event monitoring and endpoint detection and response services. About the role: Working within the Architecture and engineering team, reporting into the Lead Security Architect, (Platform Services) you will take responsibility for the development of the threat intelligence platforms that drive the protective elements of our Security Centre. You will need to use your expertise with threat intelligence, SIEM and SOAR platforms as you will work with our threat intelligence teams to develop effective ways to integrate and automate our SIEM, SOAR and intelligence into efficient and accurate presentations of data for analysis. You will need to be able to demonstrate your previous experience in designing and deploying technical solutions and be confident in providing professional expertise to technical programmes and projects of increasing scale and complexity. Responsibilities will include • Work with threat development and platform teams to securely deploy and manage the threat estate. • Develop and maintain platforms and their applications to support the cyber security division. • Develop and Maintain documentation in accordance with standards with Jisc and the cyber security division. • Monitoring the security status of the services and infrastructure - identifying and mitigating potential security vulnerabilities. • To be the point of escalation for the users and services hosted on this infrastructure. • Continual improvements of current and future technologies to ensure that we are meeting the needs of the business and our members. Key Skills and Experience: • Demonstrable experience in designing and deploying technical solutions • Knowledgeable in IaaS, SaaS and Linux server administration. • Deploying, Integrating, and administering a wide variety of proprietary and open-source systems. • Administering a variety of common web server technologies (including MySQL, PostgreSQL, PHP, Ruby, Java, Python). • Ability to write clear, concise technical documentation in accordance with defined standards and policies • Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences and to persuade them to follow best practice. • Threat intelligence, SIEM and SOAR qualifications or equivalent. (desirable) All roles within our Jisc Cyber Security team require employees to have enhanced background screening checks which include but are not limited to, financial and unspent criminal record checks. This role may be required to complete government security clearance to SC level. Some roles may also require full UK Security Check (SC) clearance and you should have resided in the UK for the past 5 years and be willing to undertake this process. You must be able to hold UK security clearance. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 02/05/2024. Job Ref LS-STIE-2404 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Circa £45,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
May 05, 2024
Full time
More details Senior Threat Intelligence Engineer Salary: Circa £45,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the team: The security team, part of Group CTO, protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. By fostering collaboration and continuous improvement, Jisc is committed to building a comprehensive security solution that empowers institutions to defend against evolving cyber threats. We are actively developing our Security operation centre (SOC) services which includes a Security Information and Event Management (SIEM) services, 24x7 security event monitoring and endpoint detection and response services. About the role: Working within the Architecture and engineering team, reporting into the Lead Security Architect, (Platform Services) you will take responsibility for the development of the threat intelligence platforms that drive the protective elements of our Security Centre. You will need to use your expertise with threat intelligence, SIEM and SOAR platforms as you will work with our threat intelligence teams to develop effective ways to integrate and automate our SIEM, SOAR and intelligence into efficient and accurate presentations of data for analysis. You will need to be able to demonstrate your previous experience in designing and deploying technical solutions and be confident in providing professional expertise to technical programmes and projects of increasing scale and complexity. Responsibilities will include • Work with threat development and platform teams to securely deploy and manage the threat estate. • Develop and maintain platforms and their applications to support the cyber security division. • Develop and Maintain documentation in accordance with standards with Jisc and the cyber security division. • Monitoring the security status of the services and infrastructure - identifying and mitigating potential security vulnerabilities. • To be the point of escalation for the users and services hosted on this infrastructure. • Continual improvements of current and future technologies to ensure that we are meeting the needs of the business and our members. Key Skills and Experience: • Demonstrable experience in designing and deploying technical solutions • Knowledgeable in IaaS, SaaS and Linux server administration. • Deploying, Integrating, and administering a wide variety of proprietary and open-source systems. • Administering a variety of common web server technologies (including MySQL, PostgreSQL, PHP, Ruby, Java, Python). • Ability to write clear, concise technical documentation in accordance with defined standards and policies • Strong communication skills, able to discuss complex technical topics with technical and non-technical audiences and to persuade them to follow best practice. • Threat intelligence, SIEM and SOAR qualifications or equivalent. (desirable) All roles within our Jisc Cyber Security team require employees to have enhanced background screening checks which include but are not limited to, financial and unspent criminal record checks. This role may be required to complete government security clearance to SC level. Some roles may also require full UK Security Check (SC) clearance and you should have resided in the UK for the past 5 years and be willing to undertake this process. You must be able to hold UK security clearance. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 02/05/2024. Job Ref LS-STIE-2404 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Circa £45,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
More details Lead Security Architect Salary: Circa £50,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester, and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. Cyber Security at Jisc: The security team protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. We innovate so that individual institutions don't have to. We explore the evolution of secure, sustainable next generation networking to help institutions thrive in the evolving digital infrastructure landscape. About the role: You will be working within the architecture and engineering team which includes the Critical Infrastructure Services. You will take responsibility for the development, design, capacity, capability, and leadership of the critical national Protective DNS and NTS/NTP/PTP infrastructure. This includes strategic direction and feedback in the wider Cybersecurity division and how it impacts Jisc's overall service provision. We are looking for somebody who has in depth technical knowledge of Security Operations, including infrastructure and networks along with proven experience of technology operations within an enterprise environment. You will need to be able to demonstrate your previous experience in delivering security related national services, as well as operational experience of DNS and ideally NTS services. You will have strong communication skills and to be able confidently discuss complex technical topics to a range of differing technical stakeholders, whilst effectively communicating that the services we provide underpin the internet and how they ensure the interactions between humans and machines do so seamlessly. This is a key role at Jisc, and you will pay an integral part in ensuring the delivery of security related national services and overseeing how this contributes to our strategic direction in the wider Cybersecurity division, and how it affects Jisc's overall service provision. Responsibilities will include: • Responsibility for the security architecture for Jisc's Critical National Infrastructure to ensure that it is fit for purpose and meets the defined regulatory and legislative requirements. • Lead, manage and drive the Critical National Infrastructure (CNI) team to ensure they operate as a high performing team and in accordance to defined service level agreements and product requirements. • Motivate and inspire colleagues and customers through a cultural and technology change • Deploy technical solutions that encompass security by design and development lifecycles. • Ensure systems are fully documented and operated within the Jisc policy framework, maintaining compliance to ISO9001 and ISO27001. Key Skills and Experience: • Experience of delivering security related national services. • Operational experience of DNS and NTS guidelines and frameworks. • Experience of operating services within NCSC guidelines and frameworks. • Management of Authoritative and Recursive nameservers, and the hardware/software that might underpin this • Working experience and knowledge of data networks and communications • Active in promoting security best practice with the ability to keep pace with the evolving technology and threat environments. • Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, ISO/IEC 9001 Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 25/03/2024. Job Ref LS-LSA-2503 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Circa £50,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
May 05, 2024
Full time
More details Lead Security Architect Salary: Circa £50,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester, and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. Cyber Security at Jisc: The security team protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. We innovate so that individual institutions don't have to. We explore the evolution of secure, sustainable next generation networking to help institutions thrive in the evolving digital infrastructure landscape. About the role: You will be working within the architecture and engineering team which includes the Critical Infrastructure Services. You will take responsibility for the development, design, capacity, capability, and leadership of the critical national Protective DNS and NTS/NTP/PTP infrastructure. This includes strategic direction and feedback in the wider Cybersecurity division and how it impacts Jisc's overall service provision. We are looking for somebody who has in depth technical knowledge of Security Operations, including infrastructure and networks along with proven experience of technology operations within an enterprise environment. You will need to be able to demonstrate your previous experience in delivering security related national services, as well as operational experience of DNS and ideally NTS services. You will have strong communication skills and to be able confidently discuss complex technical topics to a range of differing technical stakeholders, whilst effectively communicating that the services we provide underpin the internet and how they ensure the interactions between humans and machines do so seamlessly. This is a key role at Jisc, and you will pay an integral part in ensuring the delivery of security related national services and overseeing how this contributes to our strategic direction in the wider Cybersecurity division, and how it affects Jisc's overall service provision. Responsibilities will include: • Responsibility for the security architecture for Jisc's Critical National Infrastructure to ensure that it is fit for purpose and meets the defined regulatory and legislative requirements. • Lead, manage and drive the Critical National Infrastructure (CNI) team to ensure they operate as a high performing team and in accordance to defined service level agreements and product requirements. • Motivate and inspire colleagues and customers through a cultural and technology change • Deploy technical solutions that encompass security by design and development lifecycles. • Ensure systems are fully documented and operated within the Jisc policy framework, maintaining compliance to ISO9001 and ISO27001. Key Skills and Experience: • Experience of delivering security related national services. • Operational experience of DNS and NTS guidelines and frameworks. • Experience of operating services within NCSC guidelines and frameworks. • Management of Authoritative and Recursive nameservers, and the hardware/software that might underpin this • Working experience and knowledge of data networks and communications • Active in promoting security best practice with the ability to keep pace with the evolving technology and threat environments. • Experience of working within or implementing environments complying with standards such as ISO/IEC 270001, ISO/IEC 9001 Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 25/03/2024. Job Ref LS-LSA-2503 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Circa £50,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
Role OVO-View Team: OVO X Salary banding: £60,000 - £80,000 Experience: Mid-level or Senior Working pattern: Full-Time Reporting to: Software Engineering Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Experienced, Engineer, Lean Top 3 qualities for this role: Driven, Mastery, Collaboration Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring world-changers. Every role we're hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey. Across OVO we have around 350 Software Engineers all with varying backgrounds and levels of experience. One key thing that all of our engineers have in common is a desire to develop brilliant, industry redefining products as well as their own skills. This role in a nutshell: Working within our Accelerator Team (OVO X), you'd join other Full Stack Engineers building amazing products for OVO Customers across our estate. We currently have a vacancy for a Full Stack Engineer specialist with a desire to go full stack, so if you have a passion for taking ownership, learning new skills, solving challenging problems and building amazing products which all of our customers love and use daily, we want to hear from you! You're the right person for us if: Genuinely passionate about developing products that will positively impact over a million people and also our environment Love working in teams and collaboratively building features that impact customers You're motivated by owning products, from inception to continuous improvement You understand building quality is essential and you value automation and continuous delivery Love building scalable, resilient solutions Seeking learning opportunities to deepen your expertise or broaden your knowledge Built or contributed to a variety of systems, ideally in different technologies Knowledge of the best engineering practices and continuous delivery Experience building highly performant applications You're a lean thinker, always considering the optimal approach to iterating value You have a desire to go full-stack with React on the front-end and Python on the back-end You'll be a successful Full Stack Developer at OVO if you Experience with React/React Native and/or Python Experience with JavaScript and/or TypeScript Experience with FastAPI and/or Django Experience with cloud based platforms and technologies Experience in SOA or microservice architecture design An eye for designing solutions that are resilient and scalable Attention to detail and focus on security Passion for technical excellence Familiarity with Test Driven development is beneficial Driven and focused self-starter, great communicator, amazing follow-through Let's talk about what's in it for you We'll pay you between £60,000 and £80,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
May 05, 2024
Full time
Role OVO-View Team: OVO X Salary banding: £60,000 - £80,000 Experience: Mid-level or Senior Working pattern: Full-Time Reporting to: Software Engineering Manager Sponsorship: Unfortunately we are unable to offer sponsorship for this role. This role in 3 words: Experienced, Engineer, Lean Top 3 qualities for this role: Driven, Mastery, Collaboration Where you'll work: At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility. All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home. Everyone belongs at OVO At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us. Teamworking for the planet Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how: We're hiring world-changers. Every role we're hiring plays their own part in our mission; our role is to find those people and bring them on our Zero Carbon journey. Across OVO we have around 350 Software Engineers all with varying backgrounds and levels of experience. One key thing that all of our engineers have in common is a desire to develop brilliant, industry redefining products as well as their own skills. This role in a nutshell: Working within our Accelerator Team (OVO X), you'd join other Full Stack Engineers building amazing products for OVO Customers across our estate. We currently have a vacancy for a Full Stack Engineer specialist with a desire to go full stack, so if you have a passion for taking ownership, learning new skills, solving challenging problems and building amazing products which all of our customers love and use daily, we want to hear from you! You're the right person for us if: Genuinely passionate about developing products that will positively impact over a million people and also our environment Love working in teams and collaboratively building features that impact customers You're motivated by owning products, from inception to continuous improvement You understand building quality is essential and you value automation and continuous delivery Love building scalable, resilient solutions Seeking learning opportunities to deepen your expertise or broaden your knowledge Built or contributed to a variety of systems, ideally in different technologies Knowledge of the best engineering practices and continuous delivery Experience building highly performant applications You're a lean thinker, always considering the optimal approach to iterating value You have a desire to go full-stack with React on the front-end and Python on the back-end You'll be a successful Full Stack Developer at OVO if you Experience with React/React Native and/or Python Experience with JavaScript and/or TypeScript Experience with FastAPI and/or Django Experience with cloud based platforms and technologies Experience in SOA or microservice architecture design An eye for designing solutions that are resilient and scalable Attention to detail and focus on security Passion for technical excellence Familiarity with Test Driven development is beneficial Driven and focused self-starter, great communicator, amazing follow-through Let's talk about what's in it for you We'll pay you between £60,000 and £80,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us! We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission. You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO and there's flex pay. It's an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits. Here's a taster of what's on offer: For starters, you'll get 34 days of holiday (including bank holidays). For your health With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more For your wellbeing With gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations For your home Get up to £300 towards any OVO Energy plan, plus personal carbon offsetting and great discounts on smart thermostats and EV chargers. For your commute Nab a great deal on ultra-low emission car leasing , plus our cycle to work scheme and public transport season ticket loans Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know. For your Belonging To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you. Oh, and one last thing We'd be thrilled if you tick off all our boxes yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply . We'd still love to hear from you! If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible
More details Security Engineer - Cyber Security Division Salary: From £40,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: The security team at Jisc protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. We are looking for somebody to take responsible for developing and maintaining the infrastructure and systems that support Jisc's security services and teams enabling the security of Jisc's Janet network: a high-speed network for the UK research and education community. Responsibilities will include: • Maintenance and development of platforms and applications supporting the work of the cyber security division, including patching and monitoring. • Ensure that disaster recovery solutions are implemented and functional and systems are documented and compliant with standards that are asserted. • Monitor the security status of the services and infrastructure - identifying and mitigating potential security vulnerabilities. • Identify and improve inefficiencies using systems automation and high availability topologies. We have equipment located at a number of sites across the UK, so the role also includes occasional travel for maintenance activities. Key Skills and Experience: • Experience supporting and managing Linux hosts with supporting physical and virtual infrastructure. • Understanding of core computing concepts and applications, such as: o TCP/IP Networking o DNS, DHCP, NTP and other critical network applications o Mail o PKI and other uses of cryptography • Understanding of modern information security principles and best practice. • Good working knowledge of at least one scripting language. • Ability to write clear, concise technical documentation. • Excellent organisational, communication, presentational and interpersonal skills. • Ability to communicate concisely with fellow engineers, non-technical colleagues, and our members. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 13/03/2024. Job Ref LS-SE-1303 Location Hybrid - Any of our hubs - UK Function Cyber security Salary From £40,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
May 05, 2024
Full time
More details Security Engineer - Cyber Security Division Salary: From £40,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: The security team at Jisc protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. We are looking for somebody to take responsible for developing and maintaining the infrastructure and systems that support Jisc's security services and teams enabling the security of Jisc's Janet network: a high-speed network for the UK research and education community. Responsibilities will include: • Maintenance and development of platforms and applications supporting the work of the cyber security division, including patching and monitoring. • Ensure that disaster recovery solutions are implemented and functional and systems are documented and compliant with standards that are asserted. • Monitor the security status of the services and infrastructure - identifying and mitigating potential security vulnerabilities. • Identify and improve inefficiencies using systems automation and high availability topologies. We have equipment located at a number of sites across the UK, so the role also includes occasional travel for maintenance activities. Key Skills and Experience: • Experience supporting and managing Linux hosts with supporting physical and virtual infrastructure. • Understanding of core computing concepts and applications, such as: o TCP/IP Networking o DNS, DHCP, NTP and other critical network applications o Mail o PKI and other uses of cryptography • Understanding of modern information security principles and best practice. • Good working knowledge of at least one scripting language. • Ability to write clear, concise technical documentation. • Excellent organisational, communication, presentational and interpersonal skills. • Ability to communicate concisely with fellow engineers, non-technical colleagues, and our members. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 13/03/2024. Job Ref LS-SE-1303 Location Hybrid - Any of our hubs - UK Function Cyber security Salary From £40,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
This position will be based at our headquarters in Luxembourg. At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our associates and our customers. We are looking for an EU Program Manager to join our Dangerous Goods team. This position is located in our EU Headquarters in Luxembourg. The Dangerous Goods Program Manager will ensure Dangerous Goods meet applicable European regulatory requirements, strategize with internal stakeholders to support business expansion, develop best-in-class standard operational processes, improve them and provide support to stakeholders during the implementation phase. The candidate will maintain and continually seek opportunities to improve existing processes via benchmark and best practices while interacting with a broad group of stakeholders and functions. The candidate needs to be able to work in an ambiguous environment, while managing projects and diving deep into operations. The role also requires an aptitude to adapt to scope changes, to propose solutions, to be able to drive processes across Amazon's expanding network and linking into global initiatives. The successful candidate will closely work with Amazon Technology, Transportation, Legal, Retail, Fulfilled by Amazon and our Fulfillment Center teams. Job Responsibilities include: - Define standard operational processes applicable to EU Dangerous Goods, implement / support the implementation, maintain and align these operational processes across EU; - Continuous improvement: identify, analyze, develop, deploy and actively seek cross-functional coordination opportunities to improve processes, safety and customer experience; - Clear, precise, and regular communication with all stakeholders including ongoing project/program status reports as well as capturing requirements from various stakeholders; - Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program; - Become a subject matter expert in Dangerous Goods and advisor for stakeholders Key job responsibilities - Define standard operational processes applicable to EU Dangerous Goods, implement / support the implementation, maintain and align these operational processes across EU; - Continuous improvement: identify, analyze, develop, deploy and actively seek cross-functional coordination opportunities to improve processes, safety and customer experience; - Clear, precise, and regular communication with all stakeholders including ongoing project/program status reports as well as capturing requirements from various stakeholders; - Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program; - Become a subject matter expert in Dangerous Goods and advisor for stakeholders We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent - Experience handling confidential information PREFERRED QUALIFICATIONS - Professional auditing qualification, or similar risk or compliance credentials - Experience with SQL and Excel - Experience in program requirements definition, together with data and metrics leveraging to drive improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
May 05, 2024
Full time
This position will be based at our headquarters in Luxembourg. At Amazon, we're working to be the most customer-centric company on earth and to grow in a safe environment for both our associates and our customers. We are looking for an EU Program Manager to join our Dangerous Goods team. This position is located in our EU Headquarters in Luxembourg. The Dangerous Goods Program Manager will ensure Dangerous Goods meet applicable European regulatory requirements, strategize with internal stakeholders to support business expansion, develop best-in-class standard operational processes, improve them and provide support to stakeholders during the implementation phase. The candidate will maintain and continually seek opportunities to improve existing processes via benchmark and best practices while interacting with a broad group of stakeholders and functions. The candidate needs to be able to work in an ambiguous environment, while managing projects and diving deep into operations. The role also requires an aptitude to adapt to scope changes, to propose solutions, to be able to drive processes across Amazon's expanding network and linking into global initiatives. The successful candidate will closely work with Amazon Technology, Transportation, Legal, Retail, Fulfilled by Amazon and our Fulfillment Center teams. Job Responsibilities include: - Define standard operational processes applicable to EU Dangerous Goods, implement / support the implementation, maintain and align these operational processes across EU; - Continuous improvement: identify, analyze, develop, deploy and actively seek cross-functional coordination opportunities to improve processes, safety and customer experience; - Clear, precise, and regular communication with all stakeholders including ongoing project/program status reports as well as capturing requirements from various stakeholders; - Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program; - Become a subject matter expert in Dangerous Goods and advisor for stakeholders Key job responsibilities - Define standard operational processes applicable to EU Dangerous Goods, implement / support the implementation, maintain and align these operational processes across EU; - Continuous improvement: identify, analyze, develop, deploy and actively seek cross-functional coordination opportunities to improve processes, safety and customer experience; - Clear, precise, and regular communication with all stakeholders including ongoing project/program status reports as well as capturing requirements from various stakeholders; - Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program; - Become a subject matter expert in Dangerous Goods and advisor for stakeholders We are open to hiring candidates to work out of one of the following locations: London, GBR BASIC QUALIFICATIONS - Bachelor's degree or equivalent - Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent - Experience handling confidential information PREFERRED QUALIFICATIONS - Professional auditing qualification, or similar risk or compliance credentials - Experience with SQL and Excel - Experience in program requirements definition, together with data and metrics leveraging to drive improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
More details Senior Security Platform Engineer Salary: Circa £45,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester, and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the team: The security team, part of Group CTO, protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. By fostering collaboration and continuous improvement, Jisc is committed to building a comprehensive security solution that empowers institutions to defend against evolving cyber threats. We are actively developing our Security operation centre (SOC) services which includes a Security Information and Event Management (SIEM) services, 24x7 security event monitoring and endpoint detection and response services. About the role: Working within the Architecture and engineering team, reporting into the Lead Security Architect, you will take responsibility for the establishment and development of the varying Jisc cyber security's public cloud and IaaS/SaaS infrastructure. You will act as a point of escalation for the users and services hosted on this infrastructure so strong communication skills and the ability to discuss complex technical topics with technical and non-technical audiences and to persuade them to follow best practice will be key. You will need to have previous experience in creating and deploying technical solutions in public cloud solutions platforms and be able to demonstrate your knowledgeable in IaaS, SaaS, and Linux server administration. You will also have the opportunity to represent and promote Jisc to external communities, attending conferences and taking an active role in taskforces set up to further the development of technologies, including assisting to advance the Jisc brand externally. Other responsibilities will include: • Develop and maintain platforms and their applications to support the cyber security division. • Develop and Maintain documentation in accordance with standards with Jisc and the cyber security division. • Monitoring the security status of the services and infrastructure - identifying and mitigating potential security vulnerabilities. • Provide professional expertise to technical programmes and projects of increasing scale and complexity. • Manage a technical team, ensuring the team maintain appropriate technical qualifications. Key Skills and Experience: • Deploying, Integrating, and administering a wide variety of proprietary and open-source systems. • Administering a variety of common web server technologies (including MySQL, PostgreSQL, PHP, Ruby, Java, Python). • Automating systems and processes, building in resilience. • Fluency in one or more scripting languages, such as Python. • Ability to keep pace with the evolving technology and threat environments • Ability to plan, prioritise and manage resources within a collaborative team-based environment. • Knowledge or experience of working enterprise public cloud technologies. (desirable) • Experience with threat intelligence, SIEM and SOAR platforms. (desirable) All roles within our Jisc Cyber Security team require employees to have enhanced background screening checks which include but are not limited to, financial and unspent criminal record checks. Some roles may also require full UK Security Check (SC) clearance and you should have resided in the UK for the past 5 years and be willing to undertake this process. You must be able to hold UK security clearance. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 02/05/2024. Job Ref LS-SSPE-2404 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Circa £45,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
May 05, 2024
Full time
More details Senior Security Platform Engineer Salary: Circa £45,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester, and Milton Park - Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the team: The security team, part of Group CTO, protects UK Education and Research against a wide range of cyber security threats, supporting our members and customers in improving their digital resilience. By fostering collaboration and continuous improvement, Jisc is committed to building a comprehensive security solution that empowers institutions to defend against evolving cyber threats. We are actively developing our Security operation centre (SOC) services which includes a Security Information and Event Management (SIEM) services, 24x7 security event monitoring and endpoint detection and response services. About the role: Working within the Architecture and engineering team, reporting into the Lead Security Architect, you will take responsibility for the establishment and development of the varying Jisc cyber security's public cloud and IaaS/SaaS infrastructure. You will act as a point of escalation for the users and services hosted on this infrastructure so strong communication skills and the ability to discuss complex technical topics with technical and non-technical audiences and to persuade them to follow best practice will be key. You will need to have previous experience in creating and deploying technical solutions in public cloud solutions platforms and be able to demonstrate your knowledgeable in IaaS, SaaS, and Linux server administration. You will also have the opportunity to represent and promote Jisc to external communities, attending conferences and taking an active role in taskforces set up to further the development of technologies, including assisting to advance the Jisc brand externally. Other responsibilities will include: • Develop and maintain platforms and their applications to support the cyber security division. • Develop and Maintain documentation in accordance with standards with Jisc and the cyber security division. • Monitoring the security status of the services and infrastructure - identifying and mitigating potential security vulnerabilities. • Provide professional expertise to technical programmes and projects of increasing scale and complexity. • Manage a technical team, ensuring the team maintain appropriate technical qualifications. Key Skills and Experience: • Deploying, Integrating, and administering a wide variety of proprietary and open-source systems. • Administering a variety of common web server technologies (including MySQL, PostgreSQL, PHP, Ruby, Java, Python). • Automating systems and processes, building in resilience. • Fluency in one or more scripting languages, such as Python. • Ability to keep pace with the evolving technology and threat environments • Ability to plan, prioritise and manage resources within a collaborative team-based environment. • Knowledge or experience of working enterprise public cloud technologies. (desirable) • Experience with threat intelligence, SIEM and SOAR platforms. (desirable) All roles within our Jisc Cyber Security team require employees to have enhanced background screening checks which include but are not limited to, financial and unspent criminal record checks. Some roles may also require full UK Security Check (SC) clearance and you should have resided in the UK for the past 5 years and be willing to undertake this process. You must be able to hold UK security clearance. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 02/05/2024. Job Ref LS-SSPE-2404 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Circa £45,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
More details Job title: Service Coordinator Salary: From £30,000 per annum, negotiable dependant on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) All roles within our Jisc Cyber Security team require employees to have enhanced background screening checks which include but are not limited to, financial and unspent criminal record checks. Some roles may also require full UK Security Check (SC) clearance and you should have resided in the UK for the past 5 years and be willing to undertake this process. You must be able to hold UK security clearance. "We work as a geographically dispersed team, so mainly remotely, however, we have regular face to face activities, and we have hub offices where you can work with colleagues from our directorate and wider Jisc." Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: This is a permanent, full-time role within the Network Services Team (NST) reporting to the Network Security Services Manager. Jisc currently provides a range of network security services aimed at improving our members' and customers' security posture. The primary role of the Network Security Services Co-ordinator is to be responsible for the coordination and day to day service support of these services. The post holder also develops services to ensure they continue to meet emerging requirements of the user community, and supports the Network security services manager in formulating future strategy for the services. Continued training and development in key areas associated with the services will be offered regularly. Responsibilities will include: • Undertake and coordinate security services processes designed to enable successful service delivery with strong attention to detail • Maintain the agreed levels of service performance, including ensuring timely responses to customer enquiries and applications for the services • Write and maintain service documentation, provide reporting and ensure compliance with procedures • Process tickets in Jisc's ITSM, manage the shared mailbox and escalate where necessary • Organise meetings and scoping calls (internal and external) with members/customers and internal stakeholders and lead from a service management perspective on these calls. • Liaise with the Jisc customer community at all levels to carry out ongoing service reviews to ensure services continue to meet user requirements, and manage changes as required • Contribute to the identification and implementation of continuous improvement of the services' administrative processes • Undertake and coordinate the budgeting, procurement and service invoicing process for the team, including finance processing and budget tracking tasks Key Skills and Experience: • Cyber security or IT service desk experience • Excellent attention to detail and accurate data entry • Defining, prioritising and evaluating work • Excellent communication skills • Leads on tasks, demonstrates initiative • Excellent planning and organisational skills • Recent experience of project support and service support • Experience of using Microsoft SharePoint and the full Microsoft suite of tools within Office365 (particularly Excel). Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 30th April 2024 Job Ref SM-SC-2204 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Salary: From £30,000 per annum, negotiable dependant on experience Status Full Time Type Permanent Hours 35
May 05, 2024
Full time
More details Job title: Service Coordinator Salary: From £30,000 per annum, negotiable dependant on experience Contract: Permanent Location: Hybrid - flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park - Oxfordshire) All roles within our Jisc Cyber Security team require employees to have enhanced background screening checks which include but are not limited to, financial and unspent criminal record checks. Some roles may also require full UK Security Check (SC) clearance and you should have resided in the UK for the past 5 years and be willing to undertake this process. You must be able to hold UK security clearance. "We work as a geographically dispersed team, so mainly remotely, however, we have regular face to face activities, and we have hub offices where you can work with colleagues from our directorate and wider Jisc." Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: This is a permanent, full-time role within the Network Services Team (NST) reporting to the Network Security Services Manager. Jisc currently provides a range of network security services aimed at improving our members' and customers' security posture. The primary role of the Network Security Services Co-ordinator is to be responsible for the coordination and day to day service support of these services. The post holder also develops services to ensure they continue to meet emerging requirements of the user community, and supports the Network security services manager in formulating future strategy for the services. Continued training and development in key areas associated with the services will be offered regularly. Responsibilities will include: • Undertake and coordinate security services processes designed to enable successful service delivery with strong attention to detail • Maintain the agreed levels of service performance, including ensuring timely responses to customer enquiries and applications for the services • Write and maintain service documentation, provide reporting and ensure compliance with procedures • Process tickets in Jisc's ITSM, manage the shared mailbox and escalate where necessary • Organise meetings and scoping calls (internal and external) with members/customers and internal stakeholders and lead from a service management perspective on these calls. • Liaise with the Jisc customer community at all levels to carry out ongoing service reviews to ensure services continue to meet user requirements, and manage changes as required • Contribute to the identification and implementation of continuous improvement of the services' administrative processes • Undertake and coordinate the budgeting, procurement and service invoicing process for the team, including finance processing and budget tracking tasks Key Skills and Experience: • Cyber security or IT service desk experience • Excellent attention to detail and accurate data entry • Defining, prioritising and evaluating work • Excellent communication skills • Leads on tasks, demonstrates initiative • Excellent planning and organisational skills • Recent experience of project support and service support • Experience of using Microsoft SharePoint and the full Microsoft suite of tools within Office365 (particularly Excel). Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work for us? At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Take a look at our fantastic benefits! We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 30th April 2024 Job Ref SM-SC-2204 Location Hybrid - Any of our hubs - UK Function Cyber security Salary Salary: From £30,000 per annum, negotiable dependant on experience Status Full Time Type Permanent Hours 35
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered onfueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: We have an exciting opportunity to support our Technology team as a Sr. Support Engineer based in London. The Sr. Support Engineer will primarily support global and regional applications in Europe by helping triage any issues in production and then coordinating the support and development activities across multiple cross-discipline teams in the Subway ecosystem, mostly focusing on the Digital domain. They will also collaborate with the Architecture teams to direct detailed solution implementations on large-scale projects and ensure solution alignment with development teams across the enterprise. The Sr. Support Engineer will partner with product owners and project managers to align on scope, requirements, and schedule for overall delivery for any new features released in global applications as well as regional applications. If you feel that this is the role for you, and you are successful with your application, be ready to be Bold , Empowered , Accountable , and ready to have Fun in a fast paced and agile working environment. Responsibilities include but are not limited to: Troubleshoot any production issues with global/regional applications in the region and then involve the appropriate support and development teams as needed. Drive for results on the overall project delivery by continually coordinating across application development teams to ensure aligned technical solution for a high-quality, high performance & resiliency, and supportable product. Align with Product Owner and Stakeholders on scope and requirements for large scale projects. Drive detailed technical discovery across cross-discipline team to identify requirements gaps upfront in the project lifecycle. Collaborate with Enterprise Architecture and Solution Architecture to ensure clarity of solution across the cross-discipline development teams. Continually address issues and risks in the implementation of the solution that arise during a project lifecycle. Qualifications: Bachelor's degree in Computer Science, Engineering or related field required. 8+ years' experience developing production software. 5+ years leading software development teams. Hands-on experience in architecting, solutioning, delivery, coding, maintenance, and security of enterprise technology solution with custom and vendor packaged solutions. Experience in a technical delivery lead role successfully driving the large-scale complex applications. Knowledge of B2B and B2C e-Commerce implementations. Ability to support large-scale software engineering projects throughout the full software development life cycle. Experience using modern software engineering and product development approaches including Agile, CI/CD, DevOps, Cloud (AWS primarily and/or Azure) etc. Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. What do we Offer? Competitive Bonus Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time And Many More Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
May 05, 2024
Full time
Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. Why Join Us? At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It's centered onfueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: We have an exciting opportunity to support our Technology team as a Sr. Support Engineer based in London. The Sr. Support Engineer will primarily support global and regional applications in Europe by helping triage any issues in production and then coordinating the support and development activities across multiple cross-discipline teams in the Subway ecosystem, mostly focusing on the Digital domain. They will also collaborate with the Architecture teams to direct detailed solution implementations on large-scale projects and ensure solution alignment with development teams across the enterprise. The Sr. Support Engineer will partner with product owners and project managers to align on scope, requirements, and schedule for overall delivery for any new features released in global applications as well as regional applications. If you feel that this is the role for you, and you are successful with your application, be ready to be Bold , Empowered , Accountable , and ready to have Fun in a fast paced and agile working environment. Responsibilities include but are not limited to: Troubleshoot any production issues with global/regional applications in the region and then involve the appropriate support and development teams as needed. Drive for results on the overall project delivery by continually coordinating across application development teams to ensure aligned technical solution for a high-quality, high performance & resiliency, and supportable product. Align with Product Owner and Stakeholders on scope and requirements for large scale projects. Drive detailed technical discovery across cross-discipline team to identify requirements gaps upfront in the project lifecycle. Collaborate with Enterprise Architecture and Solution Architecture to ensure clarity of solution across the cross-discipline development teams. Continually address issues and risks in the implementation of the solution that arise during a project lifecycle. Qualifications: Bachelor's degree in Computer Science, Engineering or related field required. 8+ years' experience developing production software. 5+ years leading software development teams. Hands-on experience in architecting, solutioning, delivery, coding, maintenance, and security of enterprise technology solution with custom and vendor packaged solutions. Experience in a technical delivery lead role successfully driving the large-scale complex applications. Knowledge of B2B and B2C e-Commerce implementations. Ability to support large-scale software engineering projects throughout the full software development life cycle. Experience using modern software engineering and product development approaches including Agile, CI/CD, DevOps, Cloud (AWS primarily and/or Azure) etc. Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. What do we Offer? Competitive Bonus Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time And Many More Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
More details Systems Architect Salary: From £60,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home or at any of our main hubs (London, Bristol, Manchester & Milton Park-Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: This is a key role in The Software Development Group (SDG) within the Group CTO directorate. The Systems Architect is a high level and strategically important role. It is critical in meeting future business needs and strategic goals. It requires skills and expertise to design and modernise the architecture of our data collection systems, as well as designing the future architecture of our complex products. You will need to be able to react to environment feedback, evolving system design as business needs dictate. Responsibilities will include: • Application of in-depth technical knowledge and expertise in systems and enterprise architecture principles, methodologies, and best practices, to design scalable, secure, and high-performance systems. • Works with our "Technical Design Authority" crafting technology and design choices, to create and input into our technical design strategy. • Works collaboratively with Heads of Development, Principal Developer, Technical Leads and Scrum teams providing technical expertise and advice to internal Stakeholders and Customers. • Designs and integrates complex systems, including integrating different software applications, platforms, and services, ensuring seamless data flow and interoperability. • Designs and builds end-to-end solutions that meet business requirements, considering factors such as scalability, performance, availability, security, and usability. Key Skills and Experience: • Proven experience in various programming languages, software development frameworks, and technologies relevant to systems architecture. • Demonstrable experience in translating architectural designs into effective solutions. • Ability to actively consult with multiple teams with multiple design requirements. • Extensive understanding of building highly scalable applications on the AWS serverless architecture. • Ability to write secure code to the highest standard. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work at Jisc: At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Our benefits are great too. We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks. • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment, • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 24/04/2024. Job Ref JR-SA-1604 Location Hybrid - Any of our hubs - UK Function IT Salary From £60,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
May 05, 2024
Full time
More details Systems Architect Salary: From £60,000 per annum negotiable depending on experience Contract: Permanent Location: Hybrid - flexibility to work from home or at any of our main hubs (London, Bristol, Manchester & Milton Park-Oxfordshire) Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: This is a key role in The Software Development Group (SDG) within the Group CTO directorate. The Systems Architect is a high level and strategically important role. It is critical in meeting future business needs and strategic goals. It requires skills and expertise to design and modernise the architecture of our data collection systems, as well as designing the future architecture of our complex products. You will need to be able to react to environment feedback, evolving system design as business needs dictate. Responsibilities will include: • Application of in-depth technical knowledge and expertise in systems and enterprise architecture principles, methodologies, and best practices, to design scalable, secure, and high-performance systems. • Works with our "Technical Design Authority" crafting technology and design choices, to create and input into our technical design strategy. • Works collaboratively with Heads of Development, Principal Developer, Technical Leads and Scrum teams providing technical expertise and advice to internal Stakeholders and Customers. • Designs and integrates complex systems, including integrating different software applications, platforms, and services, ensuring seamless data flow and interoperability. • Designs and builds end-to-end solutions that meet business requirements, considering factors such as scalability, performance, availability, security, and usability. Key Skills and Experience: • Proven experience in various programming languages, software development frameworks, and technologies relevant to systems architecture. • Demonstrable experience in translating architectural designs into effective solutions. • Ability to actively consult with multiple teams with multiple design requirements. • Extensive understanding of building highly scalable applications on the AWS serverless architecture. • Ability to write secure code to the highest standard. Please refer to the job description for full details. Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work at Jisc: At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. Our benefits are great too. We offer: • Flexible work pattern, which can adapt to suit your schedules and personal commitments • 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas • A generous pension scheme • A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks. • A generous budget to support you with external learning and Continuous professional development • Allocated allowance of up to £250 to equip your home office • A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning • Mental health first aid trained staff and supportive environment, • Financial well-being support • The opportunity to donate to charity tax-free with our Payroll Giving benefit • A wide range of discounts from retailers and big-name high-street stores • Cycle to work scheme • Employee recognition awards and travel loans • Additional Flexible benefits include Holiday Buying - Purchase 1-5 days' additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech Equality, diversity and inclusion We celebrate diversity, embrace our differences, through our culture and employee networks and know that this is critical for our success. We work hard to make sure we're inclusive and we are committed to furthering our culture of inclusion. Striving to be best in practice, we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, class, citizenship, marital status, disability, neurodivergence, trans status, veteran status, or gender identity. Application process: Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you. Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls! We advertised this role on 24/04/2024. Job Ref JR-SA-1604 Location Hybrid - Any of our hubs - UK Function IT Salary From £60,000 per annum negotiable depending on experience Status Full Time Type Permanent Hours 35
This role focuses on those who have military experienceinterested in working in the private sector. Amazon's militaryrecruiting team is available to discuss the many opportunitieswithin Amazon. At Amazon, thousands of formermilitary are driving innovation and raising the bar on customerexperience. On a daily basis, those with military backgrounds areable to apply their knowledge, skills, and leadership abilities ina wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon.This key part of our business makes sure we fulfil and dispatchorders efficiently so that our customers get their items on time.It's driven by Operations Managers who bring the team together topush excellence in safety, quality and productivity across oursites. At your site, you'll lead other managers and create theoperational plan that helps your teams meet their targets. Thisrole is all about driving operational excellence to create theAmazon of tomorrow. Key jobresponsibilities - Manage and develop a team of AreaManagers - Lead operational teams on a shift, deal withissues, and positively impact site performance - Analyseshift performance against relevant business objectives, and put inplace actions to improve our operational excellence -Work closely with other support teams, including HR, Finance,Health and Safety, and Security - Design and deliverinitiatives across the sites to improve operationalperformance A day in the life You'lllead shifts at one of our operational sites. You'll also be the keylink between a number of teams, including finance, safety andoperations integration teams. That means you'll be close to theday-to-day operations at your site but also contribute to new waysto innovate at your site. A typical day willinvolve meetings with different areas of the business, deep divinginto performance and risk metrics for sites, and looking ahead toprepare for different levels of demand. Every day will also involvementoring and coaching your team. You'll be a source of leadershipand support your team to be the best managers they can be. About the team Customer Fulfilment,or CF, is where it all started for Amazon. CF has scaled up from ahumble team of booksellers to a sophisticated global team whichhandles more than 1.5 million orders every day. The team is thefoundation of our business and its efforts have helped us diversifyacross new regions and services. With the help of emergingtechnology, we're always looking for ways to offer a bigger, betterproduct range - delivered quickly andaffordably. The CF team are the first peoplein the chain that helps customers get products at the speed we'reknown for. We're based in Fulfilment Centres, which are at theheart of Amazon's fast-paced Operations network. Our centres aresometimes referred to as the 'First Mile' because it's where mostAmazon packages start their journey. We help to manage dynamicinventory and facilitate speedy deliveries round theclock. Lots of different people work in ourFulfilment Centres, so there are plenty of opportunities for everyskillset. Some of us work with physical products, while othersanalyse data to help everyone across the business make smartdecisions. We are open to hiring candidates towork out of one of the followinglocations: Bolton,GBR BASIC QUALIFICATIONS - A degree /equivalent - Relevant experience in people andstakeholder management - Relevant experience in usingdata or anecdotal evidence to influence business decisions - Relevant experience in key areas of production andsupply chains PREFERREDQUALIFICATIONS - Preferred qualifications are notrequired to apply for a position at Amazon. If you have all thebasic qualifications above, we'd love to hear from you. - Experience in Lean, Six Sigma and Kaizen techniques - Experience in a similar logistical working environment - Relevant experience working with the MS Office suite(Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. Webelieve passionately that employing a diverse workforce is centralto our success. We make recruiting decisions based on yourexperience and skills. We value your passion to discover, invent,simplify and build. Protecting your privacy and the security ofyour data is a longstanding top priority for Amazon. Please consultour Privacy Notice () toknow more about how we collect, use and transfer the personal dataof our candidates. Our inclusive cultureempowers Amazonians to deliver the best results for our customers.If you have a disability and need an adjustment during theapplication and hiring process, including support for the interviewor onboarding process, please contact the Applicant-CandidateAccommodation Team (ACAT), Monday through Friday from 7:00 am GMT -4:00 pm GMT. If calling directly from the United Kingdom, pleasedial (tel:). If calling from Ireland,please dial (tel:).
May 05, 2024
Full time
This role focuses on those who have military experienceinterested in working in the private sector. Amazon's militaryrecruiting team is available to discuss the many opportunitieswithin Amazon. At Amazon, thousands of formermilitary are driving innovation and raising the bar on customerexperience. On a daily basis, those with military backgrounds areable to apply their knowledge, skills, and leadership abilities ina wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon.This key part of our business makes sure we fulfil and dispatchorders efficiently so that our customers get their items on time.It's driven by Operations Managers who bring the team together topush excellence in safety, quality and productivity across oursites. At your site, you'll lead other managers and create theoperational plan that helps your teams meet their targets. Thisrole is all about driving operational excellence to create theAmazon of tomorrow. Key jobresponsibilities - Manage and develop a team of AreaManagers - Lead operational teams on a shift, deal withissues, and positively impact site performance - Analyseshift performance against relevant business objectives, and put inplace actions to improve our operational excellence -Work closely with other support teams, including HR, Finance,Health and Safety, and Security - Design and deliverinitiatives across the sites to improve operationalperformance A day in the life You'lllead shifts at one of our operational sites. You'll also be the keylink between a number of teams, including finance, safety andoperations integration teams. That means you'll be close to theday-to-day operations at your site but also contribute to new waysto innovate at your site. A typical day willinvolve meetings with different areas of the business, deep divinginto performance and risk metrics for sites, and looking ahead toprepare for different levels of demand. Every day will also involvementoring and coaching your team. You'll be a source of leadershipand support your team to be the best managers they can be. About the team Customer Fulfilment,or CF, is where it all started for Amazon. CF has scaled up from ahumble team of booksellers to a sophisticated global team whichhandles more than 1.5 million orders every day. The team is thefoundation of our business and its efforts have helped us diversifyacross new regions and services. With the help of emergingtechnology, we're always looking for ways to offer a bigger, betterproduct range - delivered quickly andaffordably. The CF team are the first peoplein the chain that helps customers get products at the speed we'reknown for. We're based in Fulfilment Centres, which are at theheart of Amazon's fast-paced Operations network. Our centres aresometimes referred to as the 'First Mile' because it's where mostAmazon packages start their journey. We help to manage dynamicinventory and facilitate speedy deliveries round theclock. Lots of different people work in ourFulfilment Centres, so there are plenty of opportunities for everyskillset. Some of us work with physical products, while othersanalyse data to help everyone across the business make smartdecisions. We are open to hiring candidates towork out of one of the followinglocations: Bolton,GBR BASIC QUALIFICATIONS - A degree /equivalent - Relevant experience in people andstakeholder management - Relevant experience in usingdata or anecdotal evidence to influence business decisions - Relevant experience in key areas of production andsupply chains PREFERREDQUALIFICATIONS - Preferred qualifications are notrequired to apply for a position at Amazon. If you have all thebasic qualifications above, we'd love to hear from you. - Experience in Lean, Six Sigma and Kaizen techniques - Experience in a similar logistical working environment - Relevant experience working with the MS Office suite(Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. Webelieve passionately that employing a diverse workforce is centralto our success. We make recruiting decisions based on yourexperience and skills. We value your passion to discover, invent,simplify and build. Protecting your privacy and the security ofyour data is a longstanding top priority for Amazon. Please consultour Privacy Notice () toknow more about how we collect, use and transfer the personal dataof our candidates. Our inclusive cultureempowers Amazonians to deliver the best results for our customers.If you have a disability and need an adjustment during theapplication and hiring process, including support for the interviewor onboarding process, please contact the Applicant-CandidateAccommodation Team (ACAT), Monday through Friday from 7:00 am GMT -4:00 pm GMT. If calling directly from the United Kingdom, pleasedial (tel:). If calling from Ireland,please dial (tel:).
Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary)Edinburgh (Hybrid Working)Posted 25/04/24CVs by AsapStart Date Apr - Jul 24 Meraki Talent's renewable energy client is looking to recruit aSenior/2nd/3rd Line IT Technical Support Analyst to join the company. The organisation has been on an upwards trajectory and has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth functioning of key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst Provide advanced support and administration for Microsoft 365/Azure Services Maintain cloud infrastructure Implement security and compliance frameworks Install, migrate, and manage Windows Server and Desktop Operating Systems Employ automation and scripting (PowerShell, Bash, Python, etc.) Resolve end-user issues through troubleshooting and offer application support Experience of the Senior/2nd/3rd Line IT Technical Support Analyst Experience in an Infrastructure or senior IT Support Position Demonstrated expertise in Microsoft 365 environment Ideally and understanding of Azure Strong Communication skills and ability to provide solutions in a professional and organized manner Rory wants: IT Support, IT Engineer, M365, Azure, Microsoft Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'
May 05, 2024
Full time
Senior/2nd/3rd Line IT Technical Support Analyst Permanent (Competitive Salary)Edinburgh (Hybrid Working)Posted 25/04/24CVs by AsapStart Date Apr - Jul 24 Meraki Talent's renewable energy client is looking to recruit aSenior/2nd/3rd Line IT Technical Support Analyst to join the company. The organisation has been on an upwards trajectory and has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies. As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth functioning of key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions. Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst Provide advanced support and administration for Microsoft 365/Azure Services Maintain cloud infrastructure Implement security and compliance frameworks Install, migrate, and manage Windows Server and Desktop Operating Systems Employ automation and scripting (PowerShell, Bash, Python, etc.) Resolve end-user issues through troubleshooting and offer application support Experience of the Senior/2nd/3rd Line IT Technical Support Analyst Experience in an Infrastructure or senior IT Support Position Demonstrated expertise in Microsoft 365 environment Ideally and understanding of Azure Strong Communication skills and ability to provide solutions in a professional and organized manner Rory wants: IT Support, IT Engineer, M365, Azure, Microsoft Please see our website page headed (eg) 'Privacy Notice' for an explanation about how we use information we collect about you'
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
May 04, 2024
Full time
Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The Role The Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team. The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP's Day-to-day responsibilities: Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support. Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes. Take responsibility for the definition, documentation and satisfactory completion of projects Communicate effectively, acting as a key liaison with practices, team members and colleagues Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files Lead, manage and direct the team to support all aspects of the IT Support Service Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required. Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction. Skills/Experience: At least 5 years' experience managing a Service Desk in a large organisation. Demonstrable experience in maturing a Service Desk function Experience with coaching and mentoring team members in different roles with differing skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001) Experience in writing business proposals (eg justification for additional headcount). Experience in budgetary process and procedure. Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (eg Projects, Major Incident, Change Advisory Board etc). Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies). Microsoft Operating Systems Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint Cloud technology awareness (Azure AD/AWS/SaaS etc.) Telephony solutions (VoIP, SIP, UCaaS) Security technology (eg MFA, Phishing, Anti-Virus etc.) Package: £55,000-£60,000 + bonus + hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
? Temporary Receptionist Needed! ? We are currently seeking a dynamic and professional Receptionist to join a reputable company in Gateshead on a temporary basis. This role offers a fantastic opportunity to showcase your reception and administrative skills! Contract: Temporary Hours: 8:30 AM - 5:00 PM, Monday to Friday Hourly Rate: £12 per hour Key Responsibilities: Greeting and welcoming visitors in a professional and friendly manner Answering and directing incoming calls promptly and efficiently Managing the reception area, ensuring it is clean, tidy, and presentable at all times. Providing administrative support such as photocopying, printing, and faxing documents. Handling incoming and outgoing mail and packages, including sorting and distributing to the appropriate recipients. Maintaining office supplies inventory and placing orders as needed. Keeping records of visitor logs and ensuring compliance with security procedures. Assisting tenants and guests with inquiries and providing information about the business centre and its facilities. Supporting other administrative tasks and projects as assigned by management. Here are just some of the benefits you can expect while working on behalf of Office Angels: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after. Access to discount vouchers with many high street brands. Eye care vouchers. Weekly pay. Pension scheme option (with employer contributions). 28 days paid annual leave (Based on a weekly accrual). Application Process: Interested? Submit your updated CV by clicking the 'Apply' button. Follow our recruitment channels on Twitter, LinkedIn, and Glassdoor for updates. Office Angels Recruitment Agency values diversity and welcomes applicants from all backgrounds. Note: Only shortlisted candidates will be contacted. If you are interested in this temporary position and believe you have what it takes to excel in a dynamic school environment, please apply today! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 04, 2024
Full time
? Temporary Receptionist Needed! ? We are currently seeking a dynamic and professional Receptionist to join a reputable company in Gateshead on a temporary basis. This role offers a fantastic opportunity to showcase your reception and administrative skills! Contract: Temporary Hours: 8:30 AM - 5:00 PM, Monday to Friday Hourly Rate: £12 per hour Key Responsibilities: Greeting and welcoming visitors in a professional and friendly manner Answering and directing incoming calls promptly and efficiently Managing the reception area, ensuring it is clean, tidy, and presentable at all times. Providing administrative support such as photocopying, printing, and faxing documents. Handling incoming and outgoing mail and packages, including sorting and distributing to the appropriate recipients. Maintaining office supplies inventory and placing orders as needed. Keeping records of visitor logs and ensuring compliance with security procedures. Assisting tenants and guests with inquiries and providing information about the business centre and its facilities. Supporting other administrative tasks and projects as assigned by management. Here are just some of the benefits you can expect while working on behalf of Office Angels: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after. Access to discount vouchers with many high street brands. Eye care vouchers. Weekly pay. Pension scheme option (with employer contributions). 28 days paid annual leave (Based on a weekly accrual). Application Process: Interested? Submit your updated CV by clicking the 'Apply' button. Follow our recruitment channels on Twitter, LinkedIn, and Glassdoor for updates. Office Angels Recruitment Agency values diversity and welcomes applicants from all backgrounds. Note: Only shortlisted candidates will be contacted. If you are interested in this temporary position and believe you have what it takes to excel in a dynamic school environment, please apply today! Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are looking for a Head of Application Security to lead our Application Security Team; which provides intelligence on hacking of M-KOPA devices that in turn helps us strengthen and expand the digital and financial inclusion of our customers. As the Head of Department, you will primarily be leading your team in doing vulnerability testing of M-KOPA mobiles, IoT and automotive devices. Conducting hardware hacking and red teaming exercises; particularly against mobile phones and Azure cloud infrastructure and leading internal penetration testing and red teaming engagements against Azure cloud applications and Windows environments. Overview This role would involve conducting in-depth hardware penetration testing / research, particularly against Android mobiles and embedded systems Additionally, you would be leading the identification and discovery of hardware zero-day vulnerabilities in a range of mobile devices, applications, and the underlying kernels through hardware fuzzing, software fuzzing, and low-level reverse engineering. Expertise Our expectation is that you have a leadership background leading a security team and having senior level experience doing penetration testing of Android applications, IoT devices and mobile phones, with a love for leading hardware hacking teams and performing low level vulnerability research Additionally, if you regularly develop your own tools, e.g., fuzzers and decompilers, written in Java, C or Python and want to develop an internal penetration testing team, a robust red team simulation capability, and cutting-edge vulnerability research lab then this might just be the role for you. We are particularly interested in a background / experience conducting hardware hacking and red teaming exercises. Particularly against mobile phones and Azure cloud infrastructure Why M-KOPA We are a diverse and inclusive company that empowers our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. This role is fully remote , within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as the UK, Europe and Africa. You will be reporting to the Director of Security and working with a diverse team from across the globe. If the above is of interest to you, please apply and join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.
May 04, 2024
Full time
We are looking for a Head of Application Security to lead our Application Security Team; which provides intelligence on hacking of M-KOPA devices that in turn helps us strengthen and expand the digital and financial inclusion of our customers. As the Head of Department, you will primarily be leading your team in doing vulnerability testing of M-KOPA mobiles, IoT and automotive devices. Conducting hardware hacking and red teaming exercises; particularly against mobile phones and Azure cloud infrastructure and leading internal penetration testing and red teaming engagements against Azure cloud applications and Windows environments. Overview This role would involve conducting in-depth hardware penetration testing / research, particularly against Android mobiles and embedded systems Additionally, you would be leading the identification and discovery of hardware zero-day vulnerabilities in a range of mobile devices, applications, and the underlying kernels through hardware fuzzing, software fuzzing, and low-level reverse engineering. Expertise Our expectation is that you have a leadership background leading a security team and having senior level experience doing penetration testing of Android applications, IoT devices and mobile phones, with a love for leading hardware hacking teams and performing low level vulnerability research Additionally, if you regularly develop your own tools, e.g., fuzzers and decompilers, written in Java, C or Python and want to develop an internal penetration testing team, a robust red team simulation capability, and cutting-edge vulnerability research lab then this might just be the role for you. We are particularly interested in a background / experience conducting hardware hacking and red teaming exercises. Particularly against mobile phones and Azure cloud infrastructure Why M-KOPA We are a diverse and inclusive company that empowers our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. This role is fully remote , within the following time zone (UTC -1 / UTC+3). Our engineers work remotely from locations such as the UK, Europe and Africa. You will be reporting to the Director of Security and working with a diverse team from across the globe. If the above is of interest to you, please apply and join us in shaping the future of M-KOPA as we grow together. Explore more at . Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023 , we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa.
Elevation Recruitment Group
Huddersfield, Yorkshire
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
May 04, 2024
Full time
Elevation Recruitment Group are please to be partnering with a leading engineering business in Huddersfield as they look to recruit an IT Technician. Huddersfield - Site based - Monday - Friday Salary £23,000 - £28,000 DOE As an IT Technician, you will play a crucial role in providing generalist IT support to the business while supporting the Head of IT with technical projects. You will be responsible for a range of IT helpdesk duties 1st & 2nd line, ensuring the smooth operation of key IT systems and equipment. Additionally, you will assist in creating and maintaining IT procedures, manuals, and guides to promote best practices within the organisation. Key Responsibilities: Provide IT helpdesk support, including troubleshooting hardware and software issues on Windows, Office, and DMS systems Set up new contracts in SharePoint and deploy IT equipment, ensuring proper setup and functionality Maintain and update IT equipment inventory, performing upkeep as needed Collaborate with third-party vendors to report and resolve IT issues when necessary Assist in the setup of fob keys and user accounts, ensuring security and access control Create and maintain comprehensive IT procedures, manuals, and guides for internal use Support the management of company telecommunications and mobile systems Participate in other IT-related duties as required to support business operations We are keen to speak with IT professionals who possess the following skills & experience: Proven experience in providing 1st & 2nd line IT support in a professional environment Strong knowledge of Windows operating systems, Office applications, and document management systems Experience with hardware and software troubleshooting, including setup and deployment To find out more about this opportunity contact us today!
AWE is currently recruiting for a Knowledge Management Specialist About the team: The Warhead Engineering Services Group, provides the enabling technical, operational and people based services, processes and tools into Warhead Engineering and is the home of some special projects Role : Knowledge Management Specialist Location : Reading Area Salary : £35,840 - £45,000 (depending on your suitability and level of experience) Closing date: 6th May 2024 About the Role: The role of a Knowledge Management Specialist sits within the Warhead Engineering Services Group. Its purpose is to capture, review, collate, summarise and publish domain knowledge and experience for the benefit of the future business, underpinning AWE's capability to develop, maintain and deliver systems. Who Are We Looking For? Working as part of a small team, you will be required to design Knowledge Management (KM) processes and local best practices and ensure continuous improvement through RLI's to capture improvement activities. The team are interested in hearing from candidates who can demonstrate experience in KM. You will provide specialist advice on KM policies, standards, processes and procedures, which are compliant with relevant legislation, as well as support and deliver AWE technical learning and development. In addition to the above, candidates should be able to demonstrate the following: Competent skills in the use of photo and video editing software Confident oral and written communication and presentation skills High level of understanding of Knowledge management tools and techniques Competent in the use of SharePoint What Will You Get From Us? As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Relocation package available (terms and conditions apply) Potential opportunities to travel with work for conferences and collaboration Candidates must be willing and able to obtain and maintain the security clearance required for the role and be willing and able to travel within the UK and overseas as required (if applicable).
May 04, 2024
Full time
AWE is currently recruiting for a Knowledge Management Specialist About the team: The Warhead Engineering Services Group, provides the enabling technical, operational and people based services, processes and tools into Warhead Engineering and is the home of some special projects Role : Knowledge Management Specialist Location : Reading Area Salary : £35,840 - £45,000 (depending on your suitability and level of experience) Closing date: 6th May 2024 About the Role: The role of a Knowledge Management Specialist sits within the Warhead Engineering Services Group. Its purpose is to capture, review, collate, summarise and publish domain knowledge and experience for the benefit of the future business, underpinning AWE's capability to develop, maintain and deliver systems. Who Are We Looking For? Working as part of a small team, you will be required to design Knowledge Management (KM) processes and local best practices and ensure continuous improvement through RLI's to capture improvement activities. The team are interested in hearing from candidates who can demonstrate experience in KM. You will provide specialist advice on KM policies, standards, processes and procedures, which are compliant with relevant legislation, as well as support and deliver AWE technical learning and development. In addition to the above, candidates should be able to demonstrate the following: Competent skills in the use of photo and video editing software Confident oral and written communication and presentation skills High level of understanding of Knowledge management tools and techniques Competent in the use of SharePoint What Will You Get From Us? As part of our People Promise, AWE (one of the best 25 big companies to work for in the UK) has a range of benefits to suit you. These include: Time to recharge your batteries with 270 hours of annual leave (plus every other Friday off work) Consideration for flexible working arrangements so that your work may fit in with your lifestyle. Just let us know on your application if you wish to work part time Opportunities for Professional Career Development that include funding for the annual membership of a relevant professional body, access to mentors and training Employee Assistance Programme and Occupational Health Services A generous defined contribution Group Personal Pension (we will pay between 9% and 13% of your pensionable pay depending on your own contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on our careers site Relocation package available (terms and conditions apply) Potential opportunities to travel with work for conferences and collaboration Candidates must be willing and able to obtain and maintain the security clearance required for the role and be willing and able to travel within the UK and overseas as required (if applicable).
Agile Transformation Managing Consultant 75,000 - 88,000 + Bonus London / Manchester / Glasgow We are working with a top global consultancy, who are offering an opportunity to join an exciting and fast-growing Agile Transformation team that is spearheading Agile transformations across a number of their strategic clients. You can expect endless opportunities for personal and professional growth leading to success in a career within a top-tier consulting practice. Key Responsibilities: Develop an Agile culture to improve business outcomes. Create lean-Agile, market-leading operating models. Embrace and drive significant value from new technologies. Deliver digital solutions reliably at scale, cheaper and faster. Ideal Skillset: Previous consulting experience essential with involvement in sales/bids. Agile delivery certifications and experience. Experience in shaping and undertaking Agile transformation programs. Hands-on experience with scaled Agile practices. Proven coaching, training, and mentoring skills in Agile delivery. Understanding of DevOps principles. UK Security Clearance Eligibility Required. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 04, 2024
Full time
Agile Transformation Managing Consultant 75,000 - 88,000 + Bonus London / Manchester / Glasgow We are working with a top global consultancy, who are offering an opportunity to join an exciting and fast-growing Agile Transformation team that is spearheading Agile transformations across a number of their strategic clients. You can expect endless opportunities for personal and professional growth leading to success in a career within a top-tier consulting practice. Key Responsibilities: Develop an Agile culture to improve business outcomes. Create lean-Agile, market-leading operating models. Embrace and drive significant value from new technologies. Deliver digital solutions reliably at scale, cheaper and faster. Ideal Skillset: Previous consulting experience essential with involvement in sales/bids. Agile delivery certifications and experience. Experience in shaping and undertaking Agile transformation programs. Hands-on experience with scaled Agile practices. Proven coaching, training, and mentoring skills in Agile delivery. Understanding of DevOps principles. UK Security Clearance Eligibility Required. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
About AlphaSense AlphaSense is a market intelligence platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content - including company filings, event transcripts, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500. Headquartered in New York City, AlphaSense employs over 1,200 people across offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit . Check out what we've built so far The Role The Cloud Platform function at AlphaSense is responsible for providing resources (cloud or operator managed) and environments (accounts, networking, Kubernetes clusters) for the rest of our engineering teams to run our solutions on. As Director of Engineering for the Cloud Platform, you will play a pivotal role in shaping the strategic direction, technical development and management of our platform engineering teams. The teams cover key areas, such as Kubernetes, Public Cloud Features (AWS, GCP, Azure), Kubernetes Operators, FinOps and Storages Management. The role encompasses technical and engineering leadership, ensuring the effective operation and evolution of our cloud infrastructure and managed services, along Kubernetes clusters and operator managed resources. Candidates should be able to foster a culture of innovation and excellence, combining in-depth understanding of technical and architectural patterns with direct hands-on contributions to their implementation, leading by example and setting the bar for others to follow. Having experience and proven capacity to set direction and own the engineering "how" of the foundational capabilities of a modern platform is a must, but so is enjoying experimentation and integration of the technologies that best allow a business to achieve its goals. In this sense, the ideal candidate would have a thorough understanding of the CNCF landscape and a clear vision of trends and solutions in this space, experimenting with key projects whenever time allows, while reviewing other organizations' experiences and results, considering their practical implications for our concrete situation and needs. Responsibilities Provide strategic technical direction and oversight for the various engineering teams part of the Cloud Platform function Guide the development and life cycle management of opinionated Kubernetes clusters, focusing on scalability, security, cost-effectiveness and standardization Support the extension of Kubernetes with cloud-managed and self-managed resources, ensuring they meet internal customer needs effectively Facilitate knowledge sharing and best practices in cloud platform management and Kubernetes within and across engineering teams Support and mentor team leads/managers, fostering a culture of continuous improvement and psychological safety that enables personal and professional growth Collaborate closely with other Senior Engineering Managers or Directors overseeing DevEx and SRE teams to align strategies and initiatives Drive the recruitment, development, and retention of top talent within the teams Ensure the support that teams require to meet their commitments, contributing to their strategic planning and resource allocation Promote a collaborative environment, bridging the gap between different teams and time zones (Europe, US and India) Uphold and improve operational processes, focusing on the full lifecycle of cloud services and Kubernetes environments Advocate for and implement architectural best practices in cloud platform development and operations, and support such practices across the whole Engineering organization Engage in company-wide initiatives, supporting the goals and reach of the Platform Engineering and Operations mission Requirements Proven experience as a senior technical leader in a Cloud or Kubernetes Platform team or similar role, with a focus on cloud platforms, Kubernetes and DBaaS support Deep expertise on Kubernetes (LCM management, self-managed and cloud managed flavors, architectures, operations, etc.), cloud infrastructure (AWS and at least one of GCP, Azure), and ideally databases (at least one of MongoDB, Clickhouse or Elasticsearch) Experience in software development in general, with skills in a high level language (e.g. Golang) and familiarity with modern development practices. OSS contributions are a plus Thorough understanding of the CNCF landscape and a clear vision of trends and solutions in this space (Crossplane experience is a great plus) The ability to carry out experiments with key technologies, with hands-on contributions along with the capacity to define their scope and evaluation criteria Demonstrated ability in leading distributed teams, ideally across different geographies Excellent communication and servant leadership skills, with a track record of mentoring and developing engineering teams Knowledge of operational best practices for Kubernetes environments, including security, cost management, and scalability Commitment to promoting diversity and creating an inclusive and safe work environment You can apply by sending your cover letter and resume through the application form.
May 04, 2024
Full time
About AlphaSense AlphaSense is a market intelligence platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals make smarter business decisions by delivering insights from an extensive universe of public and private content - including company filings, event transcripts, news, trade journals, and equity research. Our platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500. Headquartered in New York City, AlphaSense employs over 1,200 people across offices in the U.S., U.K., Finland, India, and Singapore. For more information, please visit . Check out what we've built so far The Role The Cloud Platform function at AlphaSense is responsible for providing resources (cloud or operator managed) and environments (accounts, networking, Kubernetes clusters) for the rest of our engineering teams to run our solutions on. As Director of Engineering for the Cloud Platform, you will play a pivotal role in shaping the strategic direction, technical development and management of our platform engineering teams. The teams cover key areas, such as Kubernetes, Public Cloud Features (AWS, GCP, Azure), Kubernetes Operators, FinOps and Storages Management. The role encompasses technical and engineering leadership, ensuring the effective operation and evolution of our cloud infrastructure and managed services, along Kubernetes clusters and operator managed resources. Candidates should be able to foster a culture of innovation and excellence, combining in-depth understanding of technical and architectural patterns with direct hands-on contributions to their implementation, leading by example and setting the bar for others to follow. Having experience and proven capacity to set direction and own the engineering "how" of the foundational capabilities of a modern platform is a must, but so is enjoying experimentation and integration of the technologies that best allow a business to achieve its goals. In this sense, the ideal candidate would have a thorough understanding of the CNCF landscape and a clear vision of trends and solutions in this space, experimenting with key projects whenever time allows, while reviewing other organizations' experiences and results, considering their practical implications for our concrete situation and needs. Responsibilities Provide strategic technical direction and oversight for the various engineering teams part of the Cloud Platform function Guide the development and life cycle management of opinionated Kubernetes clusters, focusing on scalability, security, cost-effectiveness and standardization Support the extension of Kubernetes with cloud-managed and self-managed resources, ensuring they meet internal customer needs effectively Facilitate knowledge sharing and best practices in cloud platform management and Kubernetes within and across engineering teams Support and mentor team leads/managers, fostering a culture of continuous improvement and psychological safety that enables personal and professional growth Collaborate closely with other Senior Engineering Managers or Directors overseeing DevEx and SRE teams to align strategies and initiatives Drive the recruitment, development, and retention of top talent within the teams Ensure the support that teams require to meet their commitments, contributing to their strategic planning and resource allocation Promote a collaborative environment, bridging the gap between different teams and time zones (Europe, US and India) Uphold and improve operational processes, focusing on the full lifecycle of cloud services and Kubernetes environments Advocate for and implement architectural best practices in cloud platform development and operations, and support such practices across the whole Engineering organization Engage in company-wide initiatives, supporting the goals and reach of the Platform Engineering and Operations mission Requirements Proven experience as a senior technical leader in a Cloud or Kubernetes Platform team or similar role, with a focus on cloud platforms, Kubernetes and DBaaS support Deep expertise on Kubernetes (LCM management, self-managed and cloud managed flavors, architectures, operations, etc.), cloud infrastructure (AWS and at least one of GCP, Azure), and ideally databases (at least one of MongoDB, Clickhouse or Elasticsearch) Experience in software development in general, with skills in a high level language (e.g. Golang) and familiarity with modern development practices. OSS contributions are a plus Thorough understanding of the CNCF landscape and a clear vision of trends and solutions in this space (Crossplane experience is a great plus) The ability to carry out experiments with key technologies, with hands-on contributions along with the capacity to define their scope and evaluation criteria Demonstrated ability in leading distributed teams, ideally across different geographies Excellent communication and servant leadership skills, with a track record of mentoring and developing engineering teams Knowledge of operational best practices for Kubernetes environments, including security, cost management, and scalability Commitment to promoting diversity and creating an inclusive and safe work environment You can apply by sending your cover letter and resume through the application form.
Vonage Engineering Mission: We embody the notion of being what's next now! We envision, develop, and manage technology to connect the world. Our team brings excellence, rigor, passion, creativity, and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers' ever-changing needs. Why this role matters Our software engineers and teams are building the infrastructure, applications, services, and business logic for the next generation of communication APIs, Unified Communications, and application orchestration. We work cross-functionally to understand business requirements, evaluate approaches, and build software and systems that are accessible and easy to use. We live on the leading edge of systems and component design, developing solutions that serve millions of users and businesses all over the world. We do this by incorporating state-of-the-art concepts and practices to facilitate system functionality, scalability, resilience, and security as well as ease of use. The Director, Software Engineering, brings this vision to fruition by spearheading strategic planning, and operational decision-making; ensuring Vonage remains on the leading edge of software and system innovation and development. We seek someone to lead and expand the Core Service team(s) as we scale our existing businesses and launch new products. You are someone who can flex between the strategic and operational management aspects of the position and also be able to roll up your sleeves and assist your teams with difficult architectural and/or broader development and technical issues. You are a technical leader who has a strong interest and expertise in current programming tools, languages, frameworks, architecture, VOIP technologies, and Real-Time Communications. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW . What you will do Lead the software engineering teams in the development and implementation of VOIP technologies and Real-Time Communications solutions. Define the technical strategy and roadmap aligning with company goals and market trends. Provide technical leadership and mentorship to software engineers, technical managers, and technical leads, guiding them in best practices for VOIP and real-time communication development. Oversee the architecture and design ensuring scalability, reliability, and security. Consolidate and rationalize customer requirements into effective roadmaps. Lead the implementation of the SSDLC by allocating and managing resources effectively. Ensure delivery of secure, high-quality, well-tested, and scalable software to meet customer and business requirements. Engage with customers, end users, and business partners to understand problems and issues with software development and deployment; ensure issues are resolved in a timely and sustainable fashion. Develop and maintain strong working relationships with product management and other relevant functions of Vonage to drive the achievement of goals effectively. Set the standard, act as a role model, and provide leadership for all interactions with employees and managers within Vonage. Establish and drive a sense of community within the Engineering teams. Ensure team activities align with and support broader organizational goals and objectives. Manage Vendor and third-party contracts, performance requirements, and relationships. What you will bring Engineering leadership skills. In-depth knowledge of VOIP protocols (SIP, RTP, etc.) and Real-Time Communications technologies (WebRTC, WebSocket, etc.). Experience with AWS system architecture, SSDLC, deployment automation, and maintenance. Proficiency in programming languages such as Java, C++, Python, or similar, with a strong emphasis on VOIP application development, media processing, and Real-Time Communications. Experience with relevant open-source technologies is highly desirable. Outstanding interpersonal and communication skills. Experience working in agile development environments and familiarity with agile methodologies. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Ability to: Define, articulate, and drive the vision, strategy, architecture, design, and implementation of complex, large-scale Real-Time software systems. Present complex technical information in a clear and concise manner to a wide variety of audiences. Identify risks and threats in current and emerging technologies, procedures, features, and operations. Drive decision-making processes to achieve consensus on complex technical and process issue resolution. Develop technical and process skills in others. What is required for the application Required Bachelor's degree in Computer Science, Engineering, or related field, or relevant experience. Proven experience in software engineering leadership roles, with a focus on VOIP technologies and Real-Time Communications. Preferred Master's or PhD in Computer Science, Engineering, or related discipline. What is in it for you In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
May 03, 2024
Full time
Vonage Engineering Mission: We embody the notion of being what's next now! We envision, develop, and manage technology to connect the world. Our team brings excellence, rigor, passion, creativity, and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers' ever-changing needs. Why this role matters Our software engineers and teams are building the infrastructure, applications, services, and business logic for the next generation of communication APIs, Unified Communications, and application orchestration. We work cross-functionally to understand business requirements, evaluate approaches, and build software and systems that are accessible and easy to use. We live on the leading edge of systems and component design, developing solutions that serve millions of users and businesses all over the world. We do this by incorporating state-of-the-art concepts and practices to facilitate system functionality, scalability, resilience, and security as well as ease of use. The Director, Software Engineering, brings this vision to fruition by spearheading strategic planning, and operational decision-making; ensuring Vonage remains on the leading edge of software and system innovation and development. We seek someone to lead and expand the Core Service team(s) as we scale our existing businesses and launch new products. You are someone who can flex between the strategic and operational management aspects of the position and also be able to roll up your sleeves and assist your teams with difficult architectural and/or broader development and technical issues. You are a technical leader who has a strong interest and expertise in current programming tools, languages, frameworks, architecture, VOIP technologies, and Real-Time Communications. IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW . What you will do Lead the software engineering teams in the development and implementation of VOIP technologies and Real-Time Communications solutions. Define the technical strategy and roadmap aligning with company goals and market trends. Provide technical leadership and mentorship to software engineers, technical managers, and technical leads, guiding them in best practices for VOIP and real-time communication development. Oversee the architecture and design ensuring scalability, reliability, and security. Consolidate and rationalize customer requirements into effective roadmaps. Lead the implementation of the SSDLC by allocating and managing resources effectively. Ensure delivery of secure, high-quality, well-tested, and scalable software to meet customer and business requirements. Engage with customers, end users, and business partners to understand problems and issues with software development and deployment; ensure issues are resolved in a timely and sustainable fashion. Develop and maintain strong working relationships with product management and other relevant functions of Vonage to drive the achievement of goals effectively. Set the standard, act as a role model, and provide leadership for all interactions with employees and managers within Vonage. Establish and drive a sense of community within the Engineering teams. Ensure team activities align with and support broader organizational goals and objectives. Manage Vendor and third-party contracts, performance requirements, and relationships. What you will bring Engineering leadership skills. In-depth knowledge of VOIP protocols (SIP, RTP, etc.) and Real-Time Communications technologies (WebRTC, WebSocket, etc.). Experience with AWS system architecture, SSDLC, deployment automation, and maintenance. Proficiency in programming languages such as Java, C++, Python, or similar, with a strong emphasis on VOIP application development, media processing, and Real-Time Communications. Experience with relevant open-source technologies is highly desirable. Outstanding interpersonal and communication skills. Experience working in agile development environments and familiarity with agile methodologies. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements. Ability to: Define, articulate, and drive the vision, strategy, architecture, design, and implementation of complex, large-scale Real-Time software systems. Present complex technical information in a clear and concise manner to a wide variety of audiences. Identify risks and threats in current and emerging technologies, procedures, features, and operations. Drive decision-making processes to achieve consensus on complex technical and process issue resolution. Develop technical and process skills in others. What is required for the application Required Bachelor's degree in Computer Science, Engineering, or related field, or relevant experience. Proven experience in software engineering leadership roles, with a focus on VOIP technologies and Real-Time Communications. Preferred Master's or PhD in Computer Science, Engineering, or related discipline. What is in it for you In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.