We're looking for a Foreperson to join our Environment Agency team covering Somerset. Location : Bridgwater Tidal Barrier, Bridgwater, Somerset Contract : Permanent, Full Time What will you be responsible for? As a Foreperson, you'll be working within the Environment Agency team, ensuring site works are planned, coordinated and undertaken in a safely, timely and cost-efficient manner. Your day to day will include: Carrying out daily briefings and toolbox talks Ensuring Kier policies and safe systems of work are complied with Ensuring construction operations and materials comply with project requirements Liaising with the Construction Manager and delivery teams regarding construction activities What are we looking for? This role of Foreperson is great for you if: You hold a HNC (Construction related) or NVQ Level 2 You have demonstrable knowledge and practical application of site construction activities and management of staff, operatives and subcontractors within regulated sectors You have Construction Skills Certification Scheme (CSCS) card - Experienced Supervisor or Manager You have Site Manager Safety Training Scheme (SMSTS) We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
May 05, 2024
Full time
We're looking for a Foreperson to join our Environment Agency team covering Somerset. Location : Bridgwater Tidal Barrier, Bridgwater, Somerset Contract : Permanent, Full Time What will you be responsible for? As a Foreperson, you'll be working within the Environment Agency team, ensuring site works are planned, coordinated and undertaken in a safely, timely and cost-efficient manner. Your day to day will include: Carrying out daily briefings and toolbox talks Ensuring Kier policies and safe systems of work are complied with Ensuring construction operations and materials comply with project requirements Liaising with the Construction Manager and delivery teams regarding construction activities What are we looking for? This role of Foreperson is great for you if: You hold a HNC (Construction related) or NVQ Level 2 You have demonstrable knowledge and practical application of site construction activities and management of staff, operatives and subcontractors within regulated sectors You have Construction Skills Certification Scheme (CSCS) card - Experienced Supervisor or Manager You have Site Manager Safety Training Scheme (SMSTS) We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. We look forward to seeing your application to join the
junior sous chef full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a junior sous chef to join us on our continuous journey of true nourishment the role as a junior sous chef at wagamama, you'll support the management team to oversee all aspects of our back of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll be responsible for ensuring the quality of our food , managing inventory and various kitchen operations. you will support the management team to develop and grow the chef team, ensuring they are engaged, motivated and meeting wagamama standards. you'll be passionate about people and food, working to meet high standards as part of a talented and diverse team. so, if you're an aspiring kitchen leader or supervisor looking to develop their chef career this could be the role for you! perks + quirks £13.70 per hour + £37 per week average tips dry-cleaned chef whites provided every shift dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama + 30% off all other trg brands with family and friends pension scheme + 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life what we look for an individual who is ready to lead by example and help motivate your team a strong communicator that has real conversations with consideration + care to build relationships with your team ready to support ensuring your kitchen's food, health and safety standards are spotless aware of the financial performance of your kitchen able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be you care about creating an inclusive environment where your team feel respected + that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different? be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on back of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
May 05, 2024
Full time
junior sous chef full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a junior sous chef to join us on our continuous journey of true nourishment the role as a junior sous chef at wagamama, you'll support the management team to oversee all aspects of our back of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll be responsible for ensuring the quality of our food , managing inventory and various kitchen operations. you will support the management team to develop and grow the chef team, ensuring they are engaged, motivated and meeting wagamama standards. you'll be passionate about people and food, working to meet high standards as part of a talented and diverse team. so, if you're an aspiring kitchen leader or supervisor looking to develop their chef career this could be the role for you! perks + quirks £13.70 per hour + £37 per week average tips dry-cleaned chef whites provided every shift dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama + 30% off all other trg brands with family and friends pension scheme + 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life what we look for an individual who is ready to lead by example and help motivate your team a strong communicator that has real conversations with consideration + care to build relationships with your team ready to support ensuring your kitchen's food, health and safety standards are spotless aware of the financial performance of your kitchen able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be you care about creating an inclusive environment where your team feel respected + that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different? be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on back of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
Blue Arrow is proud to be working exclusively in partnership with an excellent client who specialise within the Higher Education Sector - Nottingham Trent University. They are seeking a talented and experienced individual in the position of a Head of Catering & Hospitality that will be accountable for operational management of both a cost effective and customer focussed Catering offer for over 41,000 students, staff, and event guests. To ensure the business meets the financial obligations agreed, underpinned by strong health and safety protocols and a sustainability ethos. About the Head of Hospitality and Catering Role You will be the direct point of contact for over 6 large volume sites (5 based in Nottingham), so it is imperative you have experience either from a HE/Contract Caterer background or in a similar role. You will be supporting a Top 10 UK University which sees an average of a £3-£4 million annual turnover and has catered for over 4,500 events last year alone! Salary: £63,702 - £71,052 Hours: 37 hours per week (Mon-Fri) - some weekend and evenings will be included from time to time depending on business needs/events. This is a full-time permanent position, based on site 5 days a week between the Nottingham Campuses. What duties will be included in the Head of Hospitality and Catering role? Operational Management Lead and manage the range of catering outlets across all four campuses: delivering an attractive, high-quality offer, excellence and consistency in service delivery and achievement of commercial targets, associated KPIs and implementing improvements as necessary. Have oversight for the Catering and Hospitality offer at our Confetti Nottingham and London campuses. Identify opportunities for new and extended business income generation supported by appropriate business cases. Present and implement an annual business plan, scoping and specifying what and how the business objectives will be delivered and report upon the outcomes. Exercise strong budgetary and forecasting management, with dual responsibility for revenue growth and effective cost control. Operate, develop, and identify scope for effective use of IT systems including tills, cashless payment, stock control, Kinetics and Hospitality booking systems. Lead the thinking on new offers, opportunities, and trends to ensure the department continues to evolve. Effective oversight of Catering fixtures and equipment, ensuring investment requirements are planned accordingly. Develop and review departmental Standard Operating Procedures on a regular basis striving for operational excellence. Customer Service Set, communicate and manage standards of performance for all aspects of activity conducted within areas of accountability fostered within a challenging and supportive environment. Develop and maintain strongly motivated and effective teams with a structure that is flexible and designed to accommodate the nature of fluctuating demand profile. Manage complex human resource issues including sickness absence, conduct and performance management. Oversee the effective implementation of the Staff appraisal process and ensure compliance throughout the department. Ensure complaints and negative feedback to the service are dealt with in a satisfactory and timely manner and make recommendations for improvement as required. Accountable for the effective recruitment for the department, identifying gaps in resource and creating new. positions where necessary. Stakeholders and Policy Work closely with other departmental stakeholders in the delivery of internal and external events including but not limited to delegate conferences and day meetings, dinners, and reputational events such as Open Days, Graduation Ceremonies and various University Executive Team led events. Be responsible for compliance with all relevant legislation and University policy and procedures, and to specifically manage health and safety matters relating to catering and hospitality activities including public entertainment and liquor licence for the University. Ensure the effective engagement with the University's sustainability policy and carbon emissions reduction agenda is established, enhanced, and maintained. Hold full accountability for the alcohol provision, including being a designated Premises Supervisor for the University. Communications Analyse data provided by customers, other departments, stakeholders, and colleagues, and provide detailed reports and action plans to senior colleagues; shaping these plans by benchmarking against Public and Private sector organisations to ensure that the best practice is applied, where appropriate, and that prices are market competitive. Liaise with marketing colleagues to deliver a marketing strategy that increases loyalty, spend and advocacy. What will you bring to the Head of Catering and Hospitality role? You will be an excellent communicator and hold exceptional interpersonal skills, including the ability to build and maintain positive working relationships with both internal and external stakeholders. You will be commercially focussed with the ability to be creative in delivering a service that is fit for purpose. You will hold financial management skills, which includes budget setting and accurate analysis of sales and forecasts. You will be a natural leader, that can motivate, influence, and develop a large team and confident in successfully managing complex HR issues, including sickness, absence, conduct and performance. You will be competent in your abilities to manage projects to a successful conclusion and be confident in drafting proposals policies and reports. Essential experience Knowledge of Health and Safety & food standards legislation including COSHH Knowledge of public entertainment and alcohol licences Significant experience of managing a complex catering function including conference, hospitality, and retail at a senior level. Experience of providing catering services for a host of events. Experience of managing multi-site operations. Experience of budgetary planning and financial management to maximise profits and minimise costs. Experience of leading and managing change within a large organisation. Educated to A level or equivalent relevant experience. Full valid driving license. Eligible to apply for a Personal Alcohol License. Level 4 in Food Safety Management. Essential Competencies Communicating and Influencing Customer Focus Organisation and Delivery Adaptability Leading and Coaching Desirable skills and experience Experience of managing a service within the Higher Education sector. Experience of leading an award-winning service. Previous designated Premises Supervisor (Alcohol). Educated to degree level. Membership of industry relevant professional body. Professional qualification in a relevant field. Relevant qualification in Catering and Hospitality Management. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
May 05, 2024
Full time
Blue Arrow is proud to be working exclusively in partnership with an excellent client who specialise within the Higher Education Sector - Nottingham Trent University. They are seeking a talented and experienced individual in the position of a Head of Catering & Hospitality that will be accountable for operational management of both a cost effective and customer focussed Catering offer for over 41,000 students, staff, and event guests. To ensure the business meets the financial obligations agreed, underpinned by strong health and safety protocols and a sustainability ethos. About the Head of Hospitality and Catering Role You will be the direct point of contact for over 6 large volume sites (5 based in Nottingham), so it is imperative you have experience either from a HE/Contract Caterer background or in a similar role. You will be supporting a Top 10 UK University which sees an average of a £3-£4 million annual turnover and has catered for over 4,500 events last year alone! Salary: £63,702 - £71,052 Hours: 37 hours per week (Mon-Fri) - some weekend and evenings will be included from time to time depending on business needs/events. This is a full-time permanent position, based on site 5 days a week between the Nottingham Campuses. What duties will be included in the Head of Hospitality and Catering role? Operational Management Lead and manage the range of catering outlets across all four campuses: delivering an attractive, high-quality offer, excellence and consistency in service delivery and achievement of commercial targets, associated KPIs and implementing improvements as necessary. Have oversight for the Catering and Hospitality offer at our Confetti Nottingham and London campuses. Identify opportunities for new and extended business income generation supported by appropriate business cases. Present and implement an annual business plan, scoping and specifying what and how the business objectives will be delivered and report upon the outcomes. Exercise strong budgetary and forecasting management, with dual responsibility for revenue growth and effective cost control. Operate, develop, and identify scope for effective use of IT systems including tills, cashless payment, stock control, Kinetics and Hospitality booking systems. Lead the thinking on new offers, opportunities, and trends to ensure the department continues to evolve. Effective oversight of Catering fixtures and equipment, ensuring investment requirements are planned accordingly. Develop and review departmental Standard Operating Procedures on a regular basis striving for operational excellence. Customer Service Set, communicate and manage standards of performance for all aspects of activity conducted within areas of accountability fostered within a challenging and supportive environment. Develop and maintain strongly motivated and effective teams with a structure that is flexible and designed to accommodate the nature of fluctuating demand profile. Manage complex human resource issues including sickness absence, conduct and performance management. Oversee the effective implementation of the Staff appraisal process and ensure compliance throughout the department. Ensure complaints and negative feedback to the service are dealt with in a satisfactory and timely manner and make recommendations for improvement as required. Accountable for the effective recruitment for the department, identifying gaps in resource and creating new. positions where necessary. Stakeholders and Policy Work closely with other departmental stakeholders in the delivery of internal and external events including but not limited to delegate conferences and day meetings, dinners, and reputational events such as Open Days, Graduation Ceremonies and various University Executive Team led events. Be responsible for compliance with all relevant legislation and University policy and procedures, and to specifically manage health and safety matters relating to catering and hospitality activities including public entertainment and liquor licence for the University. Ensure the effective engagement with the University's sustainability policy and carbon emissions reduction agenda is established, enhanced, and maintained. Hold full accountability for the alcohol provision, including being a designated Premises Supervisor for the University. Communications Analyse data provided by customers, other departments, stakeholders, and colleagues, and provide detailed reports and action plans to senior colleagues; shaping these plans by benchmarking against Public and Private sector organisations to ensure that the best practice is applied, where appropriate, and that prices are market competitive. Liaise with marketing colleagues to deliver a marketing strategy that increases loyalty, spend and advocacy. What will you bring to the Head of Catering and Hospitality role? You will be an excellent communicator and hold exceptional interpersonal skills, including the ability to build and maintain positive working relationships with both internal and external stakeholders. You will be commercially focussed with the ability to be creative in delivering a service that is fit for purpose. You will hold financial management skills, which includes budget setting and accurate analysis of sales and forecasts. You will be a natural leader, that can motivate, influence, and develop a large team and confident in successfully managing complex HR issues, including sickness, absence, conduct and performance. You will be competent in your abilities to manage projects to a successful conclusion and be confident in drafting proposals policies and reports. Essential experience Knowledge of Health and Safety & food standards legislation including COSHH Knowledge of public entertainment and alcohol licences Significant experience of managing a complex catering function including conference, hospitality, and retail at a senior level. Experience of providing catering services for a host of events. Experience of managing multi-site operations. Experience of budgetary planning and financial management to maximise profits and minimise costs. Experience of leading and managing change within a large organisation. Educated to A level or equivalent relevant experience. Full valid driving license. Eligible to apply for a Personal Alcohol License. Level 4 in Food Safety Management. Essential Competencies Communicating and Influencing Customer Focus Organisation and Delivery Adaptability Leading and Coaching Desirable skills and experience Experience of managing a service within the Higher Education sector. Experience of leading an award-winning service. Previous designated Premises Supervisor (Alcohol). Educated to degree level. Membership of industry relevant professional body. Professional qualification in a relevant field. Relevant qualification in Catering and Hospitality Management. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. JBRP1_UKTJ
VACANCY: PRODUCTION SHIFT MANAGER LOCATION: ROTHERHAM (S66) SALARY: £37000 - £42000 HOURS: MON - FRI: 06:00 - 14:00, 14:00 - 22:00, 22:00 - 06:00 Are you an experienced Production Shift Manager/Operations Manager with real people influencing skills and a focus on positively impacting OEE? On behalf of a Global Manufacturing business AQUMEN Recruitment is proud to be recruiting a Production Shift Manager based at our client's site in the Rotherham Area. This is a fantastic opportunity to join a forward thinking business which is always keen to embrace change in process and use LEAN Manufacturing principles to improve efficiency and further improvements in Production Output. Purpose of the role: Reporting to the Operations Manager you will be accountable for contributing to the company business plan of achieving a budgeted financial return on investment by maximizing the efficiency and performance of the people and equipment within the manufacturing department. You are responsible for organizing, managing and controlling production activities within the plant on a shift basis. Ensuring the highest quality products are produced at the lowest cost on time and in full, and safely, and by demonstrating a competent performance orientated workforce. With focus on coordination of team activities to maximise the overall performance, by methods of organizing and controlling activities focusing on the continuous improvement of the equipment and overall performance of the product. In addition you will be responsible for the delivery of service to others in the "supply chain", improving departmental communications and barrier removals, having accountability for reducing costs per unit of manufacture, and for developing a strategy of cost reductions, quality and efficiency increases, Improving Team Performance by continuous training and development of our employees. Daily Responsibilities: To be thoroughly professional at all times, leading by example, inspiring and influencing others to do the same. To deliver against performance standards in respect of, quality, outputs, cycle times, scrap and waste, customer complaints, MRB actions, personal development, 5S systems, cost reductions and health and safety. To be an effective manager, who achieves successful results through working closely with others. To drive output and line efficiencies to and beyond budgeted levels by maximising the potential of the people, plant and time available. To strive to continuously improve the performance of the team members by setting clear and challenging objectives, with set timescales, that are regularly reviewed. To maintain a high level of service to internal and external customers, developing a positive attitude towards others in the team and across the business. To ensure first time quality is a priority of all team members, targeting zero defects from all production lines. To organise and plan the continued training and development of the team members for whom you are responsible. To investigate thoroughly all customer complaints, ensuring corrective actions are fed back through the company response system. To ensure that all company and departmental regulations and guidelines are rigorously adhered to at all times by the team members. To ensure that all the required administrative duties are completed with in the set timescale. To be pro-active and continuously seek to improve equipment, methods, procedures, communications, encouraging team members to do the same, in accordance with the continuous improvements philosophy. Kaizen. To have an understanding of the strategic and financial need and goals of the business, and be able to transfer these into team, and individual objectives. To be an effective communicator at all levels of the business, and inside and outside of the business. To ensure job compliance, in all aspects of the manufacturing department, and seek out and eliminate anything that is not adding value to our business. To maintain tight control of costs in relation to labour utilisation, deployment of labour. To be a self motivated leader who has the desire and passion, ambition to succeed in achieving personal, departmental, and business success, and leading others to do the same. To work to promote teamwork ethics across all departments, working closely with the supply chain, quality, process and technical departments. Carry out Return To Work meetings & disciplinary meetings Prioritise Maintenance in the event of a Urgent issue allocate resource etc. The successful Production Shift Manager will be a strong influencer and will be able to engage with the team. You should have a proven track record of positively impacting OEE and how you have influenced and achieved this. This is an great opportunity within fast paced manufacturing and we would welcome applications from: Production Manager, Shift Leader, Supervisor, Team Manager, Team Leader who have a proven track record of success in the following sectors: FMCG, Food Industry, Automotive, Plastics. Aqumen Business Solutions is acting as an Employment Business in relation to this vacancy.
May 05, 2024
Full time
VACANCY: PRODUCTION SHIFT MANAGER LOCATION: ROTHERHAM (S66) SALARY: £37000 - £42000 HOURS: MON - FRI: 06:00 - 14:00, 14:00 - 22:00, 22:00 - 06:00 Are you an experienced Production Shift Manager/Operations Manager with real people influencing skills and a focus on positively impacting OEE? On behalf of a Global Manufacturing business AQUMEN Recruitment is proud to be recruiting a Production Shift Manager based at our client's site in the Rotherham Area. This is a fantastic opportunity to join a forward thinking business which is always keen to embrace change in process and use LEAN Manufacturing principles to improve efficiency and further improvements in Production Output. Purpose of the role: Reporting to the Operations Manager you will be accountable for contributing to the company business plan of achieving a budgeted financial return on investment by maximizing the efficiency and performance of the people and equipment within the manufacturing department. You are responsible for organizing, managing and controlling production activities within the plant on a shift basis. Ensuring the highest quality products are produced at the lowest cost on time and in full, and safely, and by demonstrating a competent performance orientated workforce. With focus on coordination of team activities to maximise the overall performance, by methods of organizing and controlling activities focusing on the continuous improvement of the equipment and overall performance of the product. In addition you will be responsible for the delivery of service to others in the "supply chain", improving departmental communications and barrier removals, having accountability for reducing costs per unit of manufacture, and for developing a strategy of cost reductions, quality and efficiency increases, Improving Team Performance by continuous training and development of our employees. Daily Responsibilities: To be thoroughly professional at all times, leading by example, inspiring and influencing others to do the same. To deliver against performance standards in respect of, quality, outputs, cycle times, scrap and waste, customer complaints, MRB actions, personal development, 5S systems, cost reductions and health and safety. To be an effective manager, who achieves successful results through working closely with others. To drive output and line efficiencies to and beyond budgeted levels by maximising the potential of the people, plant and time available. To strive to continuously improve the performance of the team members by setting clear and challenging objectives, with set timescales, that are regularly reviewed. To maintain a high level of service to internal and external customers, developing a positive attitude towards others in the team and across the business. To ensure first time quality is a priority of all team members, targeting zero defects from all production lines. To organise and plan the continued training and development of the team members for whom you are responsible. To investigate thoroughly all customer complaints, ensuring corrective actions are fed back through the company response system. To ensure that all company and departmental regulations and guidelines are rigorously adhered to at all times by the team members. To ensure that all the required administrative duties are completed with in the set timescale. To be pro-active and continuously seek to improve equipment, methods, procedures, communications, encouraging team members to do the same, in accordance with the continuous improvements philosophy. Kaizen. To have an understanding of the strategic and financial need and goals of the business, and be able to transfer these into team, and individual objectives. To be an effective communicator at all levels of the business, and inside and outside of the business. To ensure job compliance, in all aspects of the manufacturing department, and seek out and eliminate anything that is not adding value to our business. To maintain tight control of costs in relation to labour utilisation, deployment of labour. To be a self motivated leader who has the desire and passion, ambition to succeed in achieving personal, departmental, and business success, and leading others to do the same. To work to promote teamwork ethics across all departments, working closely with the supply chain, quality, process and technical departments. Carry out Return To Work meetings & disciplinary meetings Prioritise Maintenance in the event of a Urgent issue allocate resource etc. The successful Production Shift Manager will be a strong influencer and will be able to engage with the team. You should have a proven track record of positively impacting OEE and how you have influenced and achieved this. This is an great opportunity within fast paced manufacturing and we would welcome applications from: Production Manager, Shift Leader, Supervisor, Team Manager, Team Leader who have a proven track record of success in the following sectors: FMCG, Food Industry, Automotive, Plastics. Aqumen Business Solutions is acting as an Employment Business in relation to this vacancy.
Job Title: Works Co-ordinator Locations: Haringey N17 ( Office based 5 days ) Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP We are seeking a skilled Works Coordinator to join our dynamic Housing team. As a Works Coordinator, you will play a crucial role in supporting the efficient scheduling of repairs work, ensuring the optimal utilisation of our mobile workforce resources. You will provide exceptional administrative support within our repair operations, facilitating seamless coordination between subcontractors, workforce teams, and customers. Main tasks and duties: Adhere to all regulatory guidelines, including financial and audit regulations, to ensure compliance in the ordering and processing of repairs. Take full responsibility for the efficient administration of the mobile workforce scheduling system. Collaborate effectively with residents and operatives to schedule and attend to repairs promptly, ensuring timely completion. Maintain accurate records and generate reports using various digital systems related to work areas. Prepare reports as required, utilizing Microsoft suite of applications. Facilitate effective communication between operatives and residents, providing updates on work progress and managing changes in scheduling. Communicate any changes or updates directly with affected residents and operatives. Liaise with supervisors/managers to address work quality, timeliness, and potential HR issues concerning the operatives. Provide support to colleagues, customers, and the business, contributing to continuous improvement of operational effectiveness. Operate professionally both as an individual and as a team member, promoting customer satisfaction and sharing ideas and feedback with managers. Manage the activities of operatives to ensure they keep their appointments. Undertake periodic supervision and provide continuity of service, assisting in the oversight, guidance, and training of other staff. Demonstrate flexibility to meet the demands and staffing requirements of the repairs team. Essential criteria and experience: Experience working within a repairs and maintenance environment Knowledge of local authority and/or social housing repairs operations Experience and knowledge of dynamic scheduling and/or system-generated appointment scheduling Excellent communication and interpersonal skills, with empathy and understanding Strong planning, organisational, and prioritisation abilities Ability to seek, gather, and interpret information from various sources for informed decision-making Proven ability to build constructive relationships with individuals outside of the immediate team to achieve objectives If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to
May 05, 2024
Full time
Job Title: Works Co-ordinator Locations: Haringey N17 ( Office based 5 days ) Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP We are seeking a skilled Works Coordinator to join our dynamic Housing team. As a Works Coordinator, you will play a crucial role in supporting the efficient scheduling of repairs work, ensuring the optimal utilisation of our mobile workforce resources. You will provide exceptional administrative support within our repair operations, facilitating seamless coordination between subcontractors, workforce teams, and customers. Main tasks and duties: Adhere to all regulatory guidelines, including financial and audit regulations, to ensure compliance in the ordering and processing of repairs. Take full responsibility for the efficient administration of the mobile workforce scheduling system. Collaborate effectively with residents and operatives to schedule and attend to repairs promptly, ensuring timely completion. Maintain accurate records and generate reports using various digital systems related to work areas. Prepare reports as required, utilizing Microsoft suite of applications. Facilitate effective communication between operatives and residents, providing updates on work progress and managing changes in scheduling. Communicate any changes or updates directly with affected residents and operatives. Liaise with supervisors/managers to address work quality, timeliness, and potential HR issues concerning the operatives. Provide support to colleagues, customers, and the business, contributing to continuous improvement of operational effectiveness. Operate professionally both as an individual and as a team member, promoting customer satisfaction and sharing ideas and feedback with managers. Manage the activities of operatives to ensure they keep their appointments. Undertake periodic supervision and provide continuity of service, assisting in the oversight, guidance, and training of other staff. Demonstrate flexibility to meet the demands and staffing requirements of the repairs team. Essential criteria and experience: Experience working within a repairs and maintenance environment Knowledge of local authority and/or social housing repairs operations Experience and knowledge of dynamic scheduling and/or system-generated appointment scheduling Excellent communication and interpersonal skills, with empathy and understanding Strong planning, organisational, and prioritisation abilities Ability to seek, gather, and interpret information from various sources for informed decision-making Proven ability to build constructive relationships with individuals outside of the immediate team to achieve objectives If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to
Job Title: TFGB Coffee Cart Supervisor Location: Putney Salary: £25,642.50 per annum Job Type: Full Time, Permanent About Us: Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive. Regenerate's mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. As part of this mission, in 2014 Regenerate set up The Feel-Good Bakery , a social enterprise which provides a paid job, training, and mentoring to young people aged 16-25 who are facing barriers to employment. The Role: Regenerate/ The Feel-Good Bakery (TFGB) have entered an exciting period of growth in size and impact as a charity, and are looking for supervisors to oversee shifts on their mobile coffee carts, and soon to be completed coffee shop. This is an exciting opportunity for an ambitious person passionate about using their skills in catering/business and working with young people and young adults. The role will be responsible for maintaining the mobile coffee shop sales, and supervising and coaching the young people through their employment. Day to Day Responsibilities: Run the daily operations of the coffee shop Maintain and develop systems and procedures to ensure the TFGB coffee shop runs efficiently and to the highest standards Supervise procedures including food hygiene (HACCP) and chemical safety (COSH) Ensure the outlet's cleanliness and hygiene standards are met, recorded and kept in accordance with food safety standards Handling customer enquiries and complaints Supervise food/drink preparation and sales on shift Carry out stock checks and keep accurate records Oversee product quality and carry out quality control checks to make sure standards are maintained Supervise a small team of young adults (TFGB team members) in the coffee cart Ensure good team morale and effective production Liaise with TFGB Progression Manager to feedback team updates and development Support team member's work on key learning objectives Ensure that the safeguarding policy is followed and all concerns reported to the managing director Calmly deal with any challenging team members, customers or situations that may arise Benefits: A budget equalling 5% of your salary towards Learning, Development and Wellbeing Generous annual leave policy - 25 days plus bank holidays and 3 extra leave days between Christmas and new year Recharge Hours - A few extra hours off per quarter are given for you to re-charge your battery Health Cash Plan Package which includes 24-hour health advice and counselling, contribution to health costs, grocery/high street/gym discounts Wellbeing Wallet - £100 a year towards treats of your choice such as books, pampering kit or days out Regular team days and socials Working for a recognised and respected name in the local borough and charitable youth work sector, which acts as a springboard to future roles and connections Person Specification: Experience : Customer service, or experience in the hospitality industry Abilities & Skills: Excellent interpersonal and communication skills Problem solving Strong attention to detail Organisational skills Flexible/Adaptable Ability to keep calm under pressure Supportive of the aims of Regenerate/TFGB Knowledge of the young people we work with/areas we work within (Desirable) Regenerate aims to be representative of the community we are working with. We recognise that having the strongest workforce possible means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We're not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Please note all offers of employment will be conditional upon the satisfactory outcome of references, right to work, and DBS checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Coffee Cart Manager, Coffee Shop Manager, Beverage Cart Supervisor, Coffee Service Coordinator, Espresso Cart Leader, Beverage Cart Operations Manager, Coffee Shop Supervisor, Mobile Coffee Service Manager, Team Leader, Brew Cart Supervisor, Coffee Cart Operations Supervisor may also be considered for this role.
May 05, 2024
Full time
Job Title: TFGB Coffee Cart Supervisor Location: Putney Salary: £25,642.50 per annum Job Type: Full Time, Permanent About Us: Regenerate is a youth charity based in Roehampton, SW London that aims to create opportunities for young people to thrive. Regenerate's mission is to inspire and support young people by building strong, lasting relationships and creating life changing opportunities; helping them grow in confidence, make the best of their lives and impact the world for good. As part of this mission, in 2014 Regenerate set up The Feel-Good Bakery , a social enterprise which provides a paid job, training, and mentoring to young people aged 16-25 who are facing barriers to employment. The Role: Regenerate/ The Feel-Good Bakery (TFGB) have entered an exciting period of growth in size and impact as a charity, and are looking for supervisors to oversee shifts on their mobile coffee carts, and soon to be completed coffee shop. This is an exciting opportunity for an ambitious person passionate about using their skills in catering/business and working with young people and young adults. The role will be responsible for maintaining the mobile coffee shop sales, and supervising and coaching the young people through their employment. Day to Day Responsibilities: Run the daily operations of the coffee shop Maintain and develop systems and procedures to ensure the TFGB coffee shop runs efficiently and to the highest standards Supervise procedures including food hygiene (HACCP) and chemical safety (COSH) Ensure the outlet's cleanliness and hygiene standards are met, recorded and kept in accordance with food safety standards Handling customer enquiries and complaints Supervise food/drink preparation and sales on shift Carry out stock checks and keep accurate records Oversee product quality and carry out quality control checks to make sure standards are maintained Supervise a small team of young adults (TFGB team members) in the coffee cart Ensure good team morale and effective production Liaise with TFGB Progression Manager to feedback team updates and development Support team member's work on key learning objectives Ensure that the safeguarding policy is followed and all concerns reported to the managing director Calmly deal with any challenging team members, customers or situations that may arise Benefits: A budget equalling 5% of your salary towards Learning, Development and Wellbeing Generous annual leave policy - 25 days plus bank holidays and 3 extra leave days between Christmas and new year Recharge Hours - A few extra hours off per quarter are given for you to re-charge your battery Health Cash Plan Package which includes 24-hour health advice and counselling, contribution to health costs, grocery/high street/gym discounts Wellbeing Wallet - £100 a year towards treats of your choice such as books, pampering kit or days out Regular team days and socials Working for a recognised and respected name in the local borough and charitable youth work sector, which acts as a springboard to future roles and connections Person Specification: Experience : Customer service, or experience in the hospitality industry Abilities & Skills: Excellent interpersonal and communication skills Problem solving Strong attention to detail Organisational skills Flexible/Adaptable Ability to keep calm under pressure Supportive of the aims of Regenerate/TFGB Knowledge of the young people we work with/areas we work within (Desirable) Regenerate aims to be representative of the community we are working with. We recognise that having the strongest workforce possible means hiring and developing the best people across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. We're not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Please note all offers of employment will be conditional upon the satisfactory outcome of references, right to work, and DBS checks. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Coffee Cart Manager, Coffee Shop Manager, Beverage Cart Supervisor, Coffee Service Coordinator, Espresso Cart Leader, Beverage Cart Operations Manager, Coffee Shop Supervisor, Mobile Coffee Service Manager, Team Leader, Brew Cart Supervisor, Coffee Cart Operations Supervisor may also be considered for this role.
Housekeeping Supervisor - Bristol (Wraxall) Location: Bristol - Charlton Farm Contract Type : Permanent Hours: 32 to 37 hours (4/5 days) per week Salary : £25,047 - £27,051 fte per annum plus an additional £6.24 per hour for weekend and bank holiday shifts. Join our team for a rewarding career - 98% of staff agree that they are proud to work for CHSW. Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early. Join us at Charlton Farm, part of Children's Hospice South West (CHSW). You'll oversee a small, friendly, and supportive team, maintaining high standards in a beautiful environment that cares for children and their families. To help support our work to create moments that matter. About Us Children's Hospice South West, (CHSW) is a successful registered charity dedicated to the provision of hospice care for children with life limiting conditions and their families from the South West. Our work is rooted in compassion and our team is driven by a shared commitment to making the most of short and precious lives. Where you will be working Charlton Farm is situated in beautiful surroundings in Wraxall, at the edge of Bristol. Set in imaginative restorations of listed farm and farm buildings, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives. The Role Working as part of a friendly and professional team, you will oversee and undertake the delivery of a comprehensive and effective cleaning schedule at the beautiful, Charlton Farm near Bristol. This includes the cleaning of the main house and offices including preparation of children's and family rooms and all main communal areas and bathrooms. The Housekeeping team are also responsible for overseeing the laundering of bed linen and clothes, ironing, stocking up of linen cupboards. Responsibilities include: • Assigning tasks to the housekeeping staff and monitoring their performance• Housekeeping team rota management• Inspecting the areas of housekeeping and addressing any complaints or issues• Issuing and keeping inventories of cleaning supplies and equipment• Informing the Operations Lead about any furniture or equipment that needs replacement or repair• Recruiting, training, and motivating new housekeeping employees• Producing a robust and effective cleaning schedule The Successful Candidate As an enthusiastic and experienced housekeeping/cleaning supervisor, you have an eye for detail and take pride in delivering high standards. Excellent customer service and communication skills are essential as is the ability to adapt to the needs of the families and service. Good knowledge of health and safety in the workplace is also essential to ensure we maintain a safe and welcoming environment for families and staff. an awareness of health and safety in the workplace. What we offer We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from: • 33 days (plus bank holidays) holiday entitlement, which increases with service• enhanced sick pay scheme?rising up?to 6 months full and 6 months half pay• enhancements for working weekends and bank holidays• personal pension scheme with 7% employer contribution• family friendly policies, with enhanced maternity/adoption pay• occupational health, wellbeing and counselling services and employee assistance programme• group life insurance scheme• training and development opportunities• environmental and green agenda• a supportive and inclusive environment• a chance to make a real difference How to Apply Please apply by clicking on the link before the closing date. Please visit our website to find out more, use our email to contact one of our HR team today, or to set up an informal chat about the role - we would love to hear from you! Closing Date: 10th May 2024 Anticipated Interviews : w/c 20th May 2024 CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number: . Why Work For Us? This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children's Hospice South West (CHSW) as an organisation and local employer. You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. etc. REF-213676
May 05, 2024
Full time
Housekeeping Supervisor - Bristol (Wraxall) Location: Bristol - Charlton Farm Contract Type : Permanent Hours: 32 to 37 hours (4/5 days) per week Salary : £25,047 - £27,051 fte per annum plus an additional £6.24 per hour for weekend and bank holiday shifts. Join our team for a rewarding career - 98% of staff agree that they are proud to work for CHSW. Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early. Join us at Charlton Farm, part of Children's Hospice South West (CHSW). You'll oversee a small, friendly, and supportive team, maintaining high standards in a beautiful environment that cares for children and their families. To help support our work to create moments that matter. About Us Children's Hospice South West, (CHSW) is a successful registered charity dedicated to the provision of hospice care for children with life limiting conditions and their families from the South West. Our work is rooted in compassion and our team is driven by a shared commitment to making the most of short and precious lives. Where you will be working Charlton Farm is situated in beautiful surroundings in Wraxall, at the edge of Bristol. Set in imaginative restorations of listed farm and farm buildings, the hospice has a homely feel and yet provides stunning and spacious accommodation for the whole family, making the most of short and precious lives. The Role Working as part of a friendly and professional team, you will oversee and undertake the delivery of a comprehensive and effective cleaning schedule at the beautiful, Charlton Farm near Bristol. This includes the cleaning of the main house and offices including preparation of children's and family rooms and all main communal areas and bathrooms. The Housekeeping team are also responsible for overseeing the laundering of bed linen and clothes, ironing, stocking up of linen cupboards. Responsibilities include: • Assigning tasks to the housekeeping staff and monitoring their performance• Housekeeping team rota management• Inspecting the areas of housekeeping and addressing any complaints or issues• Issuing and keeping inventories of cleaning supplies and equipment• Informing the Operations Lead about any furniture or equipment that needs replacement or repair• Recruiting, training, and motivating new housekeeping employees• Producing a robust and effective cleaning schedule The Successful Candidate As an enthusiastic and experienced housekeeping/cleaning supervisor, you have an eye for detail and take pride in delivering high standards. Excellent customer service and communication skills are essential as is the ability to adapt to the needs of the families and service. Good knowledge of health and safety in the workplace is also essential to ensure we maintain a safe and welcoming environment for families and staff. an awareness of health and safety in the workplace. What we offer We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from: • 33 days (plus bank holidays) holiday entitlement, which increases with service• enhanced sick pay scheme?rising up?to 6 months full and 6 months half pay• enhancements for working weekends and bank holidays• personal pension scheme with 7% employer contribution• family friendly policies, with enhanced maternity/adoption pay• occupational health, wellbeing and counselling services and employee assistance programme• group life insurance scheme• training and development opportunities• environmental and green agenda• a supportive and inclusive environment• a chance to make a real difference How to Apply Please apply by clicking on the link before the closing date. Please visit our website to find out more, use our email to contact one of our HR team today, or to set up an informal chat about the role - we would love to hear from you! Closing Date: 10th May 2024 Anticipated Interviews : w/c 20th May 2024 CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. Charity Registration Number: . Why Work For Us? This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children's Hospice South West (CHSW) as an organisation and local employer. You may also have experience in the following: Domestic Team Leader, Housekeeping Assistant, Housekeeper, Housekeeping, Cleaner, Cleaning Assistant, Cleaning Operative, Hospitality Assistant, Cleaning Supervisor, Cleaning Manager. etc. REF-213676
Want to make a difference? We're looking for an experienced Office Manager to support the day to day running of all our operations, together with some ancillary involvement with other small commercial enterprises operating from the same premises. You already have broad commercial experience; this is essential. You have worked previously for several years in an administrative/ customer service environment and are flexible enough to be comfortable with managing rapidly changing priorities. Who We Are Focus Awards Ltd is an Ofqual-regulated Awarding Organisation (AO). We create, develop, and provide qualifications to trainers and training providers for sale and delivery to their learners. Who You Are You are a 'people person', able to get on with anyone and everyone (internal and external) while remaining objective and fair in all your dealings with them. You don't turn a drama into a crisis We want to recruit somebody who is warm, friendly, and sociable, yet confident, capable, and competent. You can think critically and independently, are keen to adopt new technologies and approaches, and not afraid to make your mark. Discretion and confidentiality, combined with the ability and desire to "muck in" and engage with the existing team are vital attributes, as are management and supervisory experience. You must also have the capability and mental agility to deal with difficult people and challenging situations occasionally. Your technical skills (reading, writing, and maths) must be of high quality, and you must be a capable communicator. You should be adept at solving routine problems in the office environment. You must be able to engage with office informalities whilst maintaining a high standard of integrity, professionalism, and objectivity. You will want to develop and improve your skills and competencies, contributing to your own career progression, and will be both encouraged and supported to make a positive contribution to our small, dedicated, close-knit team. You will also manage and liaise with several independent remote contractors, including designers, programmers, and developers (for our several bespoke software packages), professional Quality Assurers who visit our Approved Centres, and others. Depending on what is 'in the pipeline' at any one point in time, remote staff numbers can exceed in-house people. Workload can fluctuate between the mundane, routine, office and admin operations, and intense, fast-paced development programmes for marketing campaigns, generation of new materials, and periodic audit visits from the Regulator. Our office, situated in a prime business district location, has been designed to provide a contemporary yet comfortable working environment aimed at supporting the wellbeing of staff. We have a strong desire to maintain a stable and happy workforce with high levels of staff retention. Additional Responsibilities You're often the first point of contact with people from both inside and outside the CEO's several business interests, including those outside the education sector. Tasks include liaising with tenants, estate agents, and independent contractors to help manage his property portfolio, as well as communicating with the government's Regulator (Ofqual) and stakeholders for Focus Awards. Some legal and contract knowledge is desirable, and simple bookkeeping and accounting skills an advantage, but you'll also take care of 'routine' office activities such as dealing with customer service enquires and complaints, recording minutes of business meetings and external audits, and such. Knowledge of the regulated education sector would be of great benefit. General Duties Devising/maintaining office systems, including data management and filing Arranging travel and accommodation, and occasionally travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations Screening phone calls, enquiries, and requests, and handling them when appropriate Meeting and greeting visitors at all levels of seniority Organising and maintaining diaries and making appointments Dealing with incoming email, faxes, and post, often corresponding on behalf of the CEO, or drafting appropriate Communications for approval Producing documents, briefing papers, reports, and presentations Organising and attending meetings and ensuring the CEO is well prepared for meetings Liaising with clients, suppliers, and other staff Working hours You'll generally work from 9am to 5pm Monday to Friday and will be primarily office-based, but you may occasionally need to be flexible to meet the needs of the business. All applicants must show evidence of the following: Good written and oral communication skills IT skills, including knowledge of a range of software packages Ability to work under pressure and to tight deadlines Good organisational and time management skills Ability to research, digest, analyse and present material clearly and concisely Excellent interpersonal skills Ability to work on own initiative Honesty and reliability Attention to detail Flexibility and adaptability to juggle a range of different tasks and be prepared to work extra hours to meet deadlines Discretion and an understanding of confidentiality issues
May 05, 2024
Full time
Want to make a difference? We're looking for an experienced Office Manager to support the day to day running of all our operations, together with some ancillary involvement with other small commercial enterprises operating from the same premises. You already have broad commercial experience; this is essential. You have worked previously for several years in an administrative/ customer service environment and are flexible enough to be comfortable with managing rapidly changing priorities. Who We Are Focus Awards Ltd is an Ofqual-regulated Awarding Organisation (AO). We create, develop, and provide qualifications to trainers and training providers for sale and delivery to their learners. Who You Are You are a 'people person', able to get on with anyone and everyone (internal and external) while remaining objective and fair in all your dealings with them. You don't turn a drama into a crisis We want to recruit somebody who is warm, friendly, and sociable, yet confident, capable, and competent. You can think critically and independently, are keen to adopt new technologies and approaches, and not afraid to make your mark. Discretion and confidentiality, combined with the ability and desire to "muck in" and engage with the existing team are vital attributes, as are management and supervisory experience. You must also have the capability and mental agility to deal with difficult people and challenging situations occasionally. Your technical skills (reading, writing, and maths) must be of high quality, and you must be a capable communicator. You should be adept at solving routine problems in the office environment. You must be able to engage with office informalities whilst maintaining a high standard of integrity, professionalism, and objectivity. You will want to develop and improve your skills and competencies, contributing to your own career progression, and will be both encouraged and supported to make a positive contribution to our small, dedicated, close-knit team. You will also manage and liaise with several independent remote contractors, including designers, programmers, and developers (for our several bespoke software packages), professional Quality Assurers who visit our Approved Centres, and others. Depending on what is 'in the pipeline' at any one point in time, remote staff numbers can exceed in-house people. Workload can fluctuate between the mundane, routine, office and admin operations, and intense, fast-paced development programmes for marketing campaigns, generation of new materials, and periodic audit visits from the Regulator. Our office, situated in a prime business district location, has been designed to provide a contemporary yet comfortable working environment aimed at supporting the wellbeing of staff. We have a strong desire to maintain a stable and happy workforce with high levels of staff retention. Additional Responsibilities You're often the first point of contact with people from both inside and outside the CEO's several business interests, including those outside the education sector. Tasks include liaising with tenants, estate agents, and independent contractors to help manage his property portfolio, as well as communicating with the government's Regulator (Ofqual) and stakeholders for Focus Awards. Some legal and contract knowledge is desirable, and simple bookkeeping and accounting skills an advantage, but you'll also take care of 'routine' office activities such as dealing with customer service enquires and complaints, recording minutes of business meetings and external audits, and such. Knowledge of the regulated education sector would be of great benefit. General Duties Devising/maintaining office systems, including data management and filing Arranging travel and accommodation, and occasionally travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations Screening phone calls, enquiries, and requests, and handling them when appropriate Meeting and greeting visitors at all levels of seniority Organising and maintaining diaries and making appointments Dealing with incoming email, faxes, and post, often corresponding on behalf of the CEO, or drafting appropriate Communications for approval Producing documents, briefing papers, reports, and presentations Organising and attending meetings and ensuring the CEO is well prepared for meetings Liaising with clients, suppliers, and other staff Working hours You'll generally work from 9am to 5pm Monday to Friday and will be primarily office-based, but you may occasionally need to be flexible to meet the needs of the business. All applicants must show evidence of the following: Good written and oral communication skills IT skills, including knowledge of a range of software packages Ability to work under pressure and to tight deadlines Good organisational and time management skills Ability to research, digest, analyse and present material clearly and concisely Excellent interpersonal skills Ability to work on own initiative Honesty and reliability Attention to detail Flexibility and adaptability to juggle a range of different tasks and be prepared to work extra hours to meet deadlines Discretion and an understanding of confidentiality issues
Reed Business Support are working with a well-known and highly respected Scottish Legal firm that are on the hunt for an experienced Senior Legal Administrator to join their business on a permanent basis. Lets talk about the benefits to working here to start! Salary- £28,000- £33,000 Working hours - 9am-5pm Monday to Friday Hybrid working pattern- 3 days in the office 2 days at home (not many legal firms offer this)! Healthcare scheme Pension- 3.5% employee and 5.5% employer Bonus structure for support staff- up to 7.5% of your salary In this exciting role, you will be working alongside fee earners to offer professional administration support to a variety of departments within the Firm. Key responsibilities- Time recording Preparation of court documentation Maintenance of electronic client records Managing appointments, and liaising with internal departments to ensure that efficient processes are maintained. In addition, there will be a degree of supervisory responsibility, as you will be required to manage the day-to-day operations of a small administrative team. We are looking for candidates that- Are technology savvy and enjoy learning new systems and databases Enjoy working autonomously and independently Possess strong client-focused communication skills Candidate should ideally come from a legal background and have a desire to stay within this sector. This is a great opportunity for someone that is perhas looking for a step up where you can supervise a strong and proactive team. Sound like the role for you? Apply online today!
May 05, 2024
Full time
Reed Business Support are working with a well-known and highly respected Scottish Legal firm that are on the hunt for an experienced Senior Legal Administrator to join their business on a permanent basis. Lets talk about the benefits to working here to start! Salary- £28,000- £33,000 Working hours - 9am-5pm Monday to Friday Hybrid working pattern- 3 days in the office 2 days at home (not many legal firms offer this)! Healthcare scheme Pension- 3.5% employee and 5.5% employer Bonus structure for support staff- up to 7.5% of your salary In this exciting role, you will be working alongside fee earners to offer professional administration support to a variety of departments within the Firm. Key responsibilities- Time recording Preparation of court documentation Maintenance of electronic client records Managing appointments, and liaising with internal departments to ensure that efficient processes are maintained. In addition, there will be a degree of supervisory responsibility, as you will be required to manage the day-to-day operations of a small administrative team. We are looking for candidates that- Are technology savvy and enjoy learning new systems and databases Enjoy working autonomously and independently Possess strong client-focused communication skills Candidate should ideally come from a legal background and have a desire to stay within this sector. This is a great opportunity for someone that is perhas looking for a step up where you can supervise a strong and proactive team. Sound like the role for you? Apply online today!
junior sous chef full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a junior sous chef to join us on our continuous journey of true nourishment the role as a junior sous chef at wagamama, you'll support the management team to oversee all aspects of our back of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll be responsible for ensuring the quality of our food , managing inventory and various kitchen operations. you will support the management team to develop and grow the chef team, ensuring they are engaged, motivated and meeting wagamama standards. you'll be passionate about people and food, working to meet high standards as part of a talented and diverse team. so, if you're an aspiring kitchen leader or supervisor looking to develop their chef career this could be the role for you! perks + quirks £12.70 per hour + £37 per week average tips dry-cleaned chef whites provided every shift dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama + 30% off all other trg brands with family and friends pension scheme + 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life what we look for an individual who is ready to lead by example and help motivate your team a strong communicator that has real conversations with consideration + care to build relationships with your team ready to support ensuring your kitchen's food, health and safety standards are spotless aware of the financial performance of your kitchen able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be you care about creating an inclusive environment where your team feel respected + that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different? be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on back of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
May 04, 2024
Full time
junior sous chef full time at wagamama, we're an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life we're looking for a junior sous chef to join us on our continuous journey of true nourishment the role as a junior sous chef at wagamama, you'll support the management team to oversee all aspects of our back of house operation the wagamama way. embodying our people promise + values through how you show up at work, you'll be responsible for ensuring the quality of our food , managing inventory and various kitchen operations. you will support the management team to develop and grow the chef team, ensuring they are engaged, motivated and meeting wagamama standards. you'll be passionate about people and food, working to meet high standards as part of a talented and diverse team. so, if you're an aspiring kitchen leader or supervisor looking to develop their chef career this could be the role for you! perks + quirks £12.70 per hour + £37 per week average tips dry-cleaned chef whites provided every shift dedicated 4-week training programme internal progression opportunities fully funded apprenticeship programmes to support your growth £14 - £25 of free food allowance on every shift 50% discount at wagamama + 30% off all other trg brands with family and friends pension scheme + 28 days holiday kintsugi wellness access to councillors, cycle to work scheme, discounted gym + leisure family friendly policy any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay financial wellbeing support access to loans repaid through your salary for those 'strapped for cash' moments in life what we look for an individual who is ready to lead by example and help motivate your team a strong communicator that has real conversations with consideration + care to build relationships with your team ready to support ensuring your kitchen's food, health and safety standards are spotless aware of the financial performance of your kitchen able to contribute to nurturing a culture of fun, encouraging everyone on your team to be the best they can be you care about creating an inclusive environment where your team feel respected + that they belong a forward-thinking problem solver, able to think on your feet and make quick decisions the wagamama way kaizen , meaning 'good change', is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh . committed to championing change in both our communities + the impact on the planet three whole decades of acting different, we don't conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds all we ask is for you to dish up what makes you different? be you, be wagamama wagamama is proudly part of disability confident 100% of tips go to our teams. average tips are based on back of house management positions across all our uk restaurants between 29/05/23 + 02/07/23. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way
Spa Supervisor - Full time, permanent Location: Nr Tilbury, Essex Salary: £24,000.00-£26,000.00 per annum (depending on experience)We are seeking a qualified and experienced Spa Supervisor to lead a team of therapists in a beautiful boutique hotel spa, based in Essex. The ideal candidate will have a minimum NVQ Level 3 qualification in Beauty Therapy , along with at least 2 years of experience in the health and beauty industry. Supervisory experience is essential , particularly in leading a team of therapists. Familiarity with ELEMIS products or training would be advantageous. Skills and Knowledge Required - NVQ Level 3 (required) - Strong business acumen - Sales and marketing experience- Excellent interpersonal and communication skills- Exceptional guest service skills- Demonstrated success in leadership - Proficiency in computer operations- Experience with Trybe system is desirable Specific Duties Financial Performance: - Assist in driving spa revenue and profit targets- Monitor key performance metrics such as therapist utilisation, room occupancy, retail sales percentage, and income per hour- Control stock security and minimize loss through effective stock management systems Operational Standards: - Implement and maintain controls and procedures to ensure highest standards and efficiencies within the spa- Supervise therapist and reception teams, ensuring adherence to spa standards- Maintain data integrity of spa systems and respond promptly to guest comments Sales & Marketing: - Support in creating and delivering effective sales and marketing strategies- Utilise targets and commission structures to increase sales and profit Training & Development: - Ensure effective training for therapists to meet industry standards- Foster communication channels between spa team and other hotel departments- Facilitate succession planning and ongoing development programs for therapists Health and Safety: - Proactively support the Health and Safety Policy of the hotel- Ensure compliance with COSHH regulations and Fire Safety Policy- Adhere to safe working practices and complete Risk Assessments Other: - Adapt to changing customer demands and provide suggestions for improvement- Flexibility to work shifts as required, including weekends - Pool plant training is desirable Benefits - Discounted or free food- Employee discount- Free on-site parking Hours: 8-hour shifts, 5 days across 7 days a weekExperience- Team Management: 1 year (preferred)- Health and Beauty: 2 years (preferred)- ELEMIS: 1 year (preferred)Submit your application today !
May 04, 2024
Full time
Spa Supervisor - Full time, permanent Location: Nr Tilbury, Essex Salary: £24,000.00-£26,000.00 per annum (depending on experience)We are seeking a qualified and experienced Spa Supervisor to lead a team of therapists in a beautiful boutique hotel spa, based in Essex. The ideal candidate will have a minimum NVQ Level 3 qualification in Beauty Therapy , along with at least 2 years of experience in the health and beauty industry. Supervisory experience is essential , particularly in leading a team of therapists. Familiarity with ELEMIS products or training would be advantageous. Skills and Knowledge Required - NVQ Level 3 (required) - Strong business acumen - Sales and marketing experience- Excellent interpersonal and communication skills- Exceptional guest service skills- Demonstrated success in leadership - Proficiency in computer operations- Experience with Trybe system is desirable Specific Duties Financial Performance: - Assist in driving spa revenue and profit targets- Monitor key performance metrics such as therapist utilisation, room occupancy, retail sales percentage, and income per hour- Control stock security and minimize loss through effective stock management systems Operational Standards: - Implement and maintain controls and procedures to ensure highest standards and efficiencies within the spa- Supervise therapist and reception teams, ensuring adherence to spa standards- Maintain data integrity of spa systems and respond promptly to guest comments Sales & Marketing: - Support in creating and delivering effective sales and marketing strategies- Utilise targets and commission structures to increase sales and profit Training & Development: - Ensure effective training for therapists to meet industry standards- Foster communication channels between spa team and other hotel departments- Facilitate succession planning and ongoing development programs for therapists Health and Safety: - Proactively support the Health and Safety Policy of the hotel- Ensure compliance with COSHH regulations and Fire Safety Policy- Adhere to safe working practices and complete Risk Assessments Other: - Adapt to changing customer demands and provide suggestions for improvement- Flexibility to work shifts as required, including weekends - Pool plant training is desirable Benefits - Discounted or free food- Employee discount- Free on-site parking Hours: 8-hour shifts, 5 days across 7 days a weekExperience- Team Management: 1 year (preferred)- Health and Beauty: 2 years (preferred)- ELEMIS: 1 year (preferred)Submit your application today !
Job Title: Transport Scheduler Location: Ballindalloch Salary: £36,000 - £40,000 Job Type: Full Time, Permanent A&F Grant Ltd's fleet is ever growing and the Company is currently operating around 46 bulk liquid tankers, nationwide. The Company has an experienced workforce and are proud of their low staff turnover rate. The Company specialises in farm and mill deliveries and all drivers have vast experience in delivering to sometimes very difficult and inaccessible locations. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: The primary function of this position is a shared responsibility to manage the nationwide distribution of Molasses utilising a fleet of 15 vehicles and drivers, from our head office in Ballindalloch. The vehicles are based at four locations across the UK namely, Portbury, Liverpool, Nottingham and Grangemouth. In addition to managing the Company's own fleet, the Transport Planner would be required to schedule loads for and liaise with several sub-contractors. Crucial to the success of this position is the ability to maintain regular and effective dialogue with the customer at all times, ensuring that they are notified of any incidents, delays or problems which may affect the service provided to their customer timeously and accurately. You should be highly organised and be capable in prioritising your workload. Strong IT skills are essential as the position requires the post holder to make continual use of Excel spreadsheets, Mandata and Microsoft Outlook. Managing and motivating a team to ensure that the highest standards of service are achieved is mandatory, as is ensuring that the fleet is operated compliantly at all times. As the operation runs 24/7 7 days a week, once trained, there will be some requirements for being on call, weekend cover and holiday cover. If you are confident that you are capable of excelling in this challenging role, you will be rewarded with a competitive salary, 28 days holiday per annum (inclusive of bank holidays), a workplace pension and a friendly office environment. The Candidate: Transport Manager CPC (Desirable) Experience with Microsoft Packages Specialist Training Required: Bulk liquid haulage experience Previous transport planning experience UFAS/TASCC knowledge & understanding (desirable although training can be provided) Key Responsibilities and Accountabilities: Routing our vehicles across the UK in a cost-effective manner to maximise our profitability and ensure customer satisfaction taking into account the following: Ensuring the vehicles are fully compliant Drivers shifts and annual leave Paperwork and admin Routing of drivers to ensure work is completed within driver's hours and WTD regs Complete the necessary reviews of and ongoing maintenance of delivery routes First point of contact for all drivers, driver briefings Organising within a dynamic transport environment Ensuring cost efficient load plans Communicating and liaising with customers Assisting other members of the Transport Team with the day to day operations Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation Prioritising workload, route planning driver brief and de-brief Strong organisational skills for planning schedules, journeys and loads Proactively work to avoid late deliveries Ability to work flexibly and to make decisions quickly Excellent communication skills and the ability to deal with people at all levels Benefits: 4% Employer contribution to your pension Company accident policy Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Office Administrator, Administrator, Admin Assistant, Support Administrator, Business Support, Office Coordinator, Logistics Assistant, Distribution Assistant, Logistics Coordinator, Warehouse Coordinator, Transport Coordinator, Logistics Supervisor, Warehouse Operations, Transport Supervisor, Stock Control coordinator, Supply Chain coordinator, Stock Control Supervisor, Business Administration, Office Management, Clerical Assistant, Plant Operator, HND, GNVQ will also be considered for this role JBRP1_UKTJ
May 04, 2024
Full time
Job Title: Transport Scheduler Location: Ballindalloch Salary: £36,000 - £40,000 Job Type: Full Time, Permanent A&F Grant Ltd's fleet is ever growing and the Company is currently operating around 46 bulk liquid tankers, nationwide. The Company has an experienced workforce and are proud of their low staff turnover rate. The Company specialises in farm and mill deliveries and all drivers have vast experience in delivering to sometimes very difficult and inaccessible locations. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK The Role: The primary function of this position is a shared responsibility to manage the nationwide distribution of Molasses utilising a fleet of 15 vehicles and drivers, from our head office in Ballindalloch. The vehicles are based at four locations across the UK namely, Portbury, Liverpool, Nottingham and Grangemouth. In addition to managing the Company's own fleet, the Transport Planner would be required to schedule loads for and liaise with several sub-contractors. Crucial to the success of this position is the ability to maintain regular and effective dialogue with the customer at all times, ensuring that they are notified of any incidents, delays or problems which may affect the service provided to their customer timeously and accurately. You should be highly organised and be capable in prioritising your workload. Strong IT skills are essential as the position requires the post holder to make continual use of Excel spreadsheets, Mandata and Microsoft Outlook. Managing and motivating a team to ensure that the highest standards of service are achieved is mandatory, as is ensuring that the fleet is operated compliantly at all times. As the operation runs 24/7 7 days a week, once trained, there will be some requirements for being on call, weekend cover and holiday cover. If you are confident that you are capable of excelling in this challenging role, you will be rewarded with a competitive salary, 28 days holiday per annum (inclusive of bank holidays), a workplace pension and a friendly office environment. The Candidate: Transport Manager CPC (Desirable) Experience with Microsoft Packages Specialist Training Required: Bulk liquid haulage experience Previous transport planning experience UFAS/TASCC knowledge & understanding (desirable although training can be provided) Key Responsibilities and Accountabilities: Routing our vehicles across the UK in a cost-effective manner to maximise our profitability and ensure customer satisfaction taking into account the following: Ensuring the vehicles are fully compliant Drivers shifts and annual leave Paperwork and admin Routing of drivers to ensure work is completed within driver's hours and WTD regs Complete the necessary reviews of and ongoing maintenance of delivery routes First point of contact for all drivers, driver briefings Organising within a dynamic transport environment Ensuring cost efficient load plans Communicating and liaising with customers Assisting other members of the Transport Team with the day to day operations Working with customers/suppliers/drivers and other traffic desks, planning routes and scheduling delivery times to ensure the smooth running of the operation Prioritising workload, route planning driver brief and de-brief Strong organisational skills for planning schedules, journeys and loads Proactively work to avoid late deliveries Ability to work flexibly and to make decisions quickly Excellent communication skills and the ability to deal with people at all levels Benefits: 4% Employer contribution to your pension Company accident policy Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience or relevant job titles of; Office Administrator, Administrator, Admin Assistant, Support Administrator, Business Support, Office Coordinator, Logistics Assistant, Distribution Assistant, Logistics Coordinator, Warehouse Coordinator, Transport Coordinator, Logistics Supervisor, Warehouse Operations, Transport Supervisor, Stock Control coordinator, Supply Chain coordinator, Stock Control Supervisor, Business Administration, Office Management, Clerical Assistant, Plant Operator, HND, GNVQ will also be considered for this role JBRP1_UKTJ
Do you have excellent customer service experience and seeking a new role? We are currently recruiting for Customer Service Representatives to work for an International organisation in a temporary on-going position. The successful candidate should have excellent customer service skills and be well presented. The role is paying £12.05 per hour and is based in Battersea, just a short walk from Vauxhall station and working hours will be Monday to Friday, 7am-3:30pm on-site. Please ensure you check your travel prior to applying for this role. You will need to go through a strict vetting process that can take a few months to come through, so a start date will be agreed after clearance is passed and candidates must be able to commit fully if successful after interview. Responsibilities: Coordinate the lines of applicants on site into half-hour time blocks, according to the time of their appointment. Separate those applicants with special appointments. One hour a day will be required to work outside greeting applicants/visitors Maintain control over the lines and entry of the applicants into the Visa/Mission pavilion or waiting room. Distribute applications to the public taking into consideration of the nationality of the applicants, and if they need to complete other paperwork or not. Check all applications to make sure they are complete. Remind the public of the time the whole process will take and inform them that they will not be allowed to leave the Visa/Mission pavilion or waiting room (if applicable). Give preferential service to those applicants with mental or physical handicaps so they can avoid waiting in line for an excessive amount of time. Provide other information assistance to the pavilion-visiting public as necessary. Ensure that public are treated fairly and professionally Respond to any crowd control emergency and alert Mission guards as appropriate Ensure uniform is clean and of proper fit Maintain pleasant and positive attitude when dealing with the public Adhere to the security rules established by the Mission Be alert to any evidence of fraud and report these instances to the supervisory Greeter and/or the Operations Manager Take action to improve service as necessary Investigate validity of any customer complaints and advise the supervisory Greeter and/or the Operations Manager Receive training and become knowledgeable in areas concerning consular information service as deemed necessary by the supervisory Greeter and/or Operations Manager. This role does involve elements of working outdoors periodically (1 x 4 hour shift every 2-3 days) to organise queues - suitable uniform will be provided. The ideal candidate will be able to stand on their feet for longer periods, as you will be stood in the maim embassy pavilion, approaching applicants to direct and support them. Why work with Adecco: 20 days annual leave 8 days bank holiday Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 04, 2024
Full time
Do you have excellent customer service experience and seeking a new role? We are currently recruiting for Customer Service Representatives to work for an International organisation in a temporary on-going position. The successful candidate should have excellent customer service skills and be well presented. The role is paying £12.05 per hour and is based in Battersea, just a short walk from Vauxhall station and working hours will be Monday to Friday, 7am-3:30pm on-site. Please ensure you check your travel prior to applying for this role. You will need to go through a strict vetting process that can take a few months to come through, so a start date will be agreed after clearance is passed and candidates must be able to commit fully if successful after interview. Responsibilities: Coordinate the lines of applicants on site into half-hour time blocks, according to the time of their appointment. Separate those applicants with special appointments. One hour a day will be required to work outside greeting applicants/visitors Maintain control over the lines and entry of the applicants into the Visa/Mission pavilion or waiting room. Distribute applications to the public taking into consideration of the nationality of the applicants, and if they need to complete other paperwork or not. Check all applications to make sure they are complete. Remind the public of the time the whole process will take and inform them that they will not be allowed to leave the Visa/Mission pavilion or waiting room (if applicable). Give preferential service to those applicants with mental or physical handicaps so they can avoid waiting in line for an excessive amount of time. Provide other information assistance to the pavilion-visiting public as necessary. Ensure that public are treated fairly and professionally Respond to any crowd control emergency and alert Mission guards as appropriate Ensure uniform is clean and of proper fit Maintain pleasant and positive attitude when dealing with the public Adhere to the security rules established by the Mission Be alert to any evidence of fraud and report these instances to the supervisory Greeter and/or the Operations Manager Take action to improve service as necessary Investigate validity of any customer complaints and advise the supervisory Greeter and/or the Operations Manager Receive training and become knowledgeable in areas concerning consular information service as deemed necessary by the supervisory Greeter and/or Operations Manager. This role does involve elements of working outdoors periodically (1 x 4 hour shift every 2-3 days) to organise queues - suitable uniform will be provided. The ideal candidate will be able to stand on their feet for longer periods, as you will be stood in the maim embassy pavilion, approaching applicants to direct and support them. Why work with Adecco: 20 days annual leave 8 days bank holiday Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme If this is the role for you, then apply today! Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Bristol Port Company are looking for Port Operations Apprentices to join the team. Location: Bristol Salary: £18,114 for Y1, £23,265 Y2, rising to over £33,800 on completion Job Type, Full- Time, Permanent Port Operations Apprentices - About the Apprenticeship Scheme: Do you want to be trained to operate a wide range of equipment from fork-lift trucks to computer controlled cranes costing millions of pounds Do you want to work for a company that's known for giving people great careers If you do then this is the Apprenticeship for you. Since 1991 The Bristol Port Company has invested over £450 million in equipment and people to create one of the country's most technically advanced ports. We are now looking for motivated people to join our Apprenticeship Scheme. You'll start on a basic salary of £16,664 per annum, rising to over £31,000 after successful completion of a two-year apprenticeship and a one-year training programme. Port Operations Apprentices - You Will Learn: - How to handle cargo in a modern port environment - How to operate modern cargo handling equipment from cranes to front end loaders and fork-lift trucks - To work effectively in a strong team - How to develop your team building skills to equip you for a successful career at the Port - Full safety training and supervision will be given and we'll also give you all the safety equipment you need Port Operations Apprentices - You: - You MUST have a driving licence, or be working towards one - You'll have a good head for heights, be physically fit and have good hand-eye co-ordination - You must enjoy working as part of a team - You will be flexible about working shifts - including night shifts - on any day including weekends - You will be confident at using computers as much of our equipment is computer controlled - You will also have good numeracy and literacy skills Qualifications: You will be able to gain some or all of these qualifications: - NVQ Level 2 in Port Operations - NVQ Level 3 in Supervisory Management To apply for this Port Operations Apprentice opportunity, press 'Apply' today! You will be provided with an application form that must be completed and returned to Bristol Port Company.
May 04, 2024
Full time
The Bristol Port Company are looking for Port Operations Apprentices to join the team. Location: Bristol Salary: £18,114 for Y1, £23,265 Y2, rising to over £33,800 on completion Job Type, Full- Time, Permanent Port Operations Apprentices - About the Apprenticeship Scheme: Do you want to be trained to operate a wide range of equipment from fork-lift trucks to computer controlled cranes costing millions of pounds Do you want to work for a company that's known for giving people great careers If you do then this is the Apprenticeship for you. Since 1991 The Bristol Port Company has invested over £450 million in equipment and people to create one of the country's most technically advanced ports. We are now looking for motivated people to join our Apprenticeship Scheme. You'll start on a basic salary of £16,664 per annum, rising to over £31,000 after successful completion of a two-year apprenticeship and a one-year training programme. Port Operations Apprentices - You Will Learn: - How to handle cargo in a modern port environment - How to operate modern cargo handling equipment from cranes to front end loaders and fork-lift trucks - To work effectively in a strong team - How to develop your team building skills to equip you for a successful career at the Port - Full safety training and supervision will be given and we'll also give you all the safety equipment you need Port Operations Apprentices - You: - You MUST have a driving licence, or be working towards one - You'll have a good head for heights, be physically fit and have good hand-eye co-ordination - You must enjoy working as part of a team - You will be flexible about working shifts - including night shifts - on any day including weekends - You will be confident at using computers as much of our equipment is computer controlled - You will also have good numeracy and literacy skills Qualifications: You will be able to gain some or all of these qualifications: - NVQ Level 2 in Port Operations - NVQ Level 3 in Supervisory Management To apply for this Port Operations Apprentice opportunity, press 'Apply' today! You will be provided with an application form that must be completed and returned to Bristol Port Company.
We're currently recruiting a dedicated Costa Team Leader to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 37.5 hours per week. As a Costa Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Could you bring your spark to a major High Street brand? Here's what you need to know before applying: Your key responsibilities will include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a small team, creating a positive environment where everyone feels welcomed and supported Being a responsible key holder Using the till, taking order and receiving payments Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety Customer service focused Team player and can-do attitude Takes pride in personal appearance and hygiene Self-motivated and able to use own initiative Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/WJ Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
May 04, 2024
Full time
We're currently recruiting a dedicated Costa Team Leader to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 37.5 hours per week. As a Costa Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Could you bring your spark to a major High Street brand? Here's what you need to know before applying: Your key responsibilities will include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a small team, creating a positive environment where everyone feels welcomed and supported Being a responsible key holder Using the till, taking order and receiving payments Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety Customer service focused Team player and can-do attitude Takes pride in personal appearance and hygiene Self-motivated and able to use own initiative Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com R/WJ Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers' need. Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer. Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs. Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data. Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers' satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills Customer service skills and ability to develop strong customer relations Planning and organising skills Attention to detail Influencing and negotiation skills Good interpersonal skills Good IT skills, specifically in Microsoft Office Works well as part of a team Desirable Knowledge Ideally, Advanced level of engineering aptitude Gas & Diesel Engine product knowledge Good knowledge of mobile and fixed equipment components and systems Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Warranty process Commissioning process Education and Experience Foundational Engineering understanding and qualification Minimum of 3 years' experience in a technical or mechanical engineering role Previous experience in a similar role within similar industry environment desirable Accountability Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept. Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site. Maximise customer revenue for service. Control expenses for service including commissioning. Manage and control approx. 100 work orders with an average value in the region of £300k per month. Ensure First Time Fix, promise date adherence, response times. Inform Field Service Supervisor of work schedule and Engineer's issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions. Flexible working pattern between 7am - 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
May 04, 2024
Full time
Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major Job Functions Understand & respond to customer requests, assessing & prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers' need. Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning & our external customer. Open & close work orders accurately and consistently to maximise billing accuracy & timeliness. Identify & exploit opportunities to address safety reworks, priority reworks at the same time as the repairs. Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data. Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers' satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer service delivery. Specific Skills Customer service skills and ability to develop strong customer relations Planning and organising skills Attention to detail Influencing and negotiation skills Good interpersonal skills Good IT skills, specifically in Microsoft Office Works well as part of a team Desirable Knowledge Ideally, Advanced level of engineering aptitude Gas & Diesel Engine product knowledge Good knowledge of mobile and fixed equipment components and systems Good knowledge of existing applications and systems desirable (DBSi Work order system, Finning Sales Tracker, SAP, FSAT, Vision Link, Masternaut, Cat SIS, 1-2-1 application, Product Support dealsheet) Warranty process Commissioning process Education and Experience Foundational Engineering understanding and qualification Minimum of 3 years' experience in a technical or mechanical engineering role Previous experience in a similar role within similar industry environment desirable Accountability Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept. Accountable for the health and safety of engineers and support staff when performing tasks. Ensure that the most cost effective and efficient solution is delivered ensuring high level of customer satisfaction to ensure safe and ISO compliant operations on site. Maximise customer revenue for service. Control expenses for service including commissioning. Manage and control approx. 100 work orders with an average value in the region of £300k per month. Ensure First Time Fix, promise date adherence, response times. Inform Field Service Supervisor of work schedule and Engineer's issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions. Flexible working pattern between 7am - 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. Working Environment Office based At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits. If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
Team Leader Putting U in Southern Co-op Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries - they're the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you'll support the Store Manager to motivate, engage, lead & develop a team of colleagues. What we're looking for We're after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You'll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive 'can do' attitude. Your day-to-day tasks will include: Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services Engage with and support the local community Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager Be a role model and lead the team to work together to provide an exceptional customer experience for our customers Ensure continued and sustainable growth in our business through leading and developing people What we offer you is a part time role, 27 hours per week, worked across 3 days. You'll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends. Why Southern Co-op? Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our colleagues. You'll be part of a great team and get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices. You'll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more. We want to put U in Southern Co-op - start your new career now.
May 04, 2024
Full time
Team Leader Putting U in Southern Co-op Southern Co-op is recruiting for a Team Leader to join our thriving retail store. Our stores are way more than somewhere to pick up the groceries - they're the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. As a Team Leader, you'll support the Store Manager to motivate, engage, lead & develop a team of colleagues. What we're looking for We're after the right candidate to encourage and drive the team forward, to promote, embed and support our values and community spirit, and provide an excellent memorable experience all round. Experience in a similar role would be advantageous but not essential as full training will be provided. You'll be self-motivated, with excellent communication and organisation skills, and be a great team player with a positive 'can do' attitude. Your day-to-day tasks will include: Participate in all aspects of store operations which include Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go and Home Delivery Services Engage with and support the local community Support the operational management of the store to ensure a safe, legal and high-performing business, whilst taking overall responsibility in the absence of the Store Manager Be a role model and lead the team to work together to provide an exceptional customer experience for our customers Ensure continued and sustainable growth in our business through leading and developing people What we offer you is a part time role, 27 hours per week, worked across 3 days. You'll need to display commitment and flexibility when it comes to working hours, covering mornings, evenings, and weekends. Why Southern Co-op? Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our colleagues. You'll be part of a great team and get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices. You'll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more. We want to put U in Southern Co-op - start your new career now.
Job Title: Customer Service Team Leader Location: Farnworth, Bolton, BL4 0AN Salary : £27,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week About the Company: Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business. We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change. About You: What we're looking for in a Customer Service Team Leader: Customer focused Deliver a great customer experience Always strive to give the best service Be the key link between operations and customer service - building key relationships Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems. Able to delegate workloads effectively and evenly between team members Drive performance of team members, ensuring KPI's are met Build a good level of product knowledge and proactively drive improvements in customer service and customer experience Your experience: At least 5 years in a customer service environment People Management experience Experience of working a manufacturing environment is desirable Proven experience in building customer relationships Excellent IT skills, MS Office, CRM systems, etc Benefits: 25 days holiday, increases with length of service Cash Health Plan/Discount Scheme Free onsite parking Great company social events Pension Scheme Training and Development Opportunities, both internally/externally to the business Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Senior Customer Service Representative, Client Services, Customer Service Advisor, Customer Services Supervisor, Customer Relationship Executive, Customer Service Administrator, Administrator, Office Team Leader, Client Services Manager, Customer Service Manager may also be considered for this role.
May 04, 2024
Full time
Job Title: Customer Service Team Leader Location: Farnworth, Bolton, BL4 0AN Salary : £27,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 38 hours per week About the Company: Heatrod Elements Ltd are looking for a Customer Service Team Leader to join our team. Based in Farnworth, Bolton we are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications. About the Role: We have an exciting new opportunity to join our customer services team as the Team Leader. This is a great opportunity to work with us in building our customer relationships (both internally and externally) working closely with the Sales Team and the wider business. We are looking for someone with a passion for customer services, who can get the best from their colleagues to provide service excellence. Working in the team on day to day tasks as well as being responsible for driving change. About You: What we're looking for in a Customer Service Team Leader: Customer focused Deliver a great customer experience Always strive to give the best service Be the key link between operations and customer service - building key relationships Calm under pressure, problem solving, attention to detail and ability to follow tasks through to completion Have an analytical approach, be able to simplify complex situations and apply sound judgment to resolve problems. Able to delegate workloads effectively and evenly between team members Drive performance of team members, ensuring KPI's are met Build a good level of product knowledge and proactively drive improvements in customer service and customer experience Your experience: At least 5 years in a customer service environment People Management experience Experience of working a manufacturing environment is desirable Proven experience in building customer relationships Excellent IT skills, MS Office, CRM systems, etc Benefits: 25 days holiday, increases with length of service Cash Health Plan/Discount Scheme Free onsite parking Great company social events Pension Scheme Training and Development Opportunities, both internally/externally to the business Please Note: No agencies. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Senior Customer Service Representative, Client Services, Customer Service Advisor, Customer Services Supervisor, Customer Relationship Executive, Customer Service Administrator, Administrator, Office Team Leader, Client Services Manager, Customer Service Manager may also be considered for this role.
Removals Branch Manager Position Are you an experienced and self-motivated individual with a strong background in the Removals industry? Do you possess excellent organisational skills and have a knack for leading and supervising teams? If so, we have an exciting career opportunity for you! Our client, a reputable Removals company based in West Yorkshire is currently seeking a Removals Branch Manager to join their well-established team. As the Removals Branch Manager, your primary responsibility will be to oversee the day-to-day operations of the branch. You will play a pivotal role in planning and booking removals and part loads, providing guidance to the removal's crews on various jobs, and supervising special removals projects. Key Responsibilities of the Removals Branch Manager: Handle customer inquiries and ensure excellent service delivery. Provide support to clerical staff when needed. Effectively market and promote the company's services to attract potential customers. Follow up on quotations and utilize the company's costing data for accurate pricing. Work in alignment with the objectives set by the Branch Manager. Offer insurance advice to customers to ensure their peace of mind. Perform inspections at customers' premises and determine appropriate resources for each removal, including vehicles and crew. Requirements: Demonstrable experience in the Removals industry, ideally in a managerial capacity. Strong IT skills and proficiency in various software tools. Excellent telephone etiquette and communication skills. Organized, proactive, and capable of planning the daily routine efficiently. A strong sense of leadership and team management. This is a fantastic opportunity for an ambitious individual who aspires to take on a supervisory role within a respected Removals company. If you are ready to take the next step in your career, we encourage you to apply for the Removals Branch Manager position today! Join our client's team and embark on a rewarding journey in the Removals industry! To apply, please contact us at: Email: Phone:
May 04, 2024
Full time
Removals Branch Manager Position Are you an experienced and self-motivated individual with a strong background in the Removals industry? Do you possess excellent organisational skills and have a knack for leading and supervising teams? If so, we have an exciting career opportunity for you! Our client, a reputable Removals company based in West Yorkshire is currently seeking a Removals Branch Manager to join their well-established team. As the Removals Branch Manager, your primary responsibility will be to oversee the day-to-day operations of the branch. You will play a pivotal role in planning and booking removals and part loads, providing guidance to the removal's crews on various jobs, and supervising special removals projects. Key Responsibilities of the Removals Branch Manager: Handle customer inquiries and ensure excellent service delivery. Provide support to clerical staff when needed. Effectively market and promote the company's services to attract potential customers. Follow up on quotations and utilize the company's costing data for accurate pricing. Work in alignment with the objectives set by the Branch Manager. Offer insurance advice to customers to ensure their peace of mind. Perform inspections at customers' premises and determine appropriate resources for each removal, including vehicles and crew. Requirements: Demonstrable experience in the Removals industry, ideally in a managerial capacity. Strong IT skills and proficiency in various software tools. Excellent telephone etiquette and communication skills. Organized, proactive, and capable of planning the daily routine efficiently. A strong sense of leadership and team management. This is a fantastic opportunity for an ambitious individual who aspires to take on a supervisory role within a respected Removals company. If you are ready to take the next step in your career, we encourage you to apply for the Removals Branch Manager position today! Join our client's team and embark on a rewarding journey in the Removals industry! To apply, please contact us at: Email: Phone:
We're currently recruiting a dedicated Foh Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 35 hours per week. As a Foh Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working Free meals Onsite free car parking Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com ONE Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
May 04, 2024
Full time
We're currently recruiting a dedicated Foh Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 35 hours per week. As a Foh Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working Free meals Onsite free car parking Exclusive travel discounts with TUI, Expedia, and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Here's an idea of what your shift pattern will be: Mon: Full-time (Days) Tues: Full-time (Days) Weds: Full-time (Days) Thurs: Full-time (Days) Fri: Full-time (Days) Sat: Sun: Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com ONE Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!