Salary: Competitive salary plus Veolia Benefits (list below) Hours: 24 hours per week over 5 days Location: Cannock, Staffordshire. Hybrid working available When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities including a free onsite gym, parking and subsidised restaurant Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Responsible for fulfilling all triaged cases within ServiceNow within SLA, arranging training for the entire business for all levels apart from Senior Management and above Actively chasing customers and closing cases where appropriate Supporting customers in how to use the portal and to provide feedback on how the portal is being used To proactively manage all finance related activities, including confirmation of attendance Coordinate, manage and present key reports by working with other team members to ensure related tasks are completed accurately and on time Support the implementation of an open course schedule, reviewing trends and adding classes manually or in bulk to satisfy the demand. Responsible for answering calls and live chat requests whether directly or indirectly ensuring fairness across the team. Supporting customers and providing solutions there and then within working hours. To address customer complaints in a timely and professional manner. What are we looking for? Excellent customer service via all communication methods in a fast past environment Ability to use your own initiative and work with others at all levels A good understanding of GDPR Experience in building reports and analysis Financial experience or qualification What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Apr 30, 2024
Full time
Salary: Competitive salary plus Veolia Benefits (list below) Hours: 24 hours per week over 5 days Location: Cannock, Staffordshire. Hybrid working available When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: 25 days of annual leave Facilities including a free onsite gym, parking and subsidised restaurant Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? Responsible for fulfilling all triaged cases within ServiceNow within SLA, arranging training for the entire business for all levels apart from Senior Management and above Actively chasing customers and closing cases where appropriate Supporting customers in how to use the portal and to provide feedback on how the portal is being used To proactively manage all finance related activities, including confirmation of attendance Coordinate, manage and present key reports by working with other team members to ensure related tasks are completed accurately and on time Support the implementation of an open course schedule, reviewing trends and adding classes manually or in bulk to satisfy the demand. Responsible for answering calls and live chat requests whether directly or indirectly ensuring fairness across the team. Supporting customers and providing solutions there and then within working hours. To address customer complaints in a timely and professional manner. What are we looking for? Excellent customer service via all communication methods in a fast past environment Ability to use your own initiative and work with others at all levels A good understanding of GDPR Experience in building reports and analysis Financial experience or qualification What's next? Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+. This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
Gap Personnel are recruiting Warehouse Administrator on a Temp to Perm Basis for our client, a leading Logistics Provider with a New flagship Distribution Centre in Bury St Edmunds. The client is an employer of choice offering a great working environment, culture & a genuine career development path with the company. This is a great opportunity. Will include career further development opportunities. Pay £13.37 Per Hour Monday Friday (rotating shift pattern 8:00 to 16:00; 16:00 to 00:00, every two weeks) Responsibilities- The main responsibilities of the role include checking in and checking out vehicles, ensuring that all vehicle, driver, and inventory details match the appointment. Responsible for raising any issues with external contractors, suppliers, and customers, and monitoring the progress through the provided systems. Will be involved in securing trailers and containers for the receiving process, which may involve some physical work at a minimal height. The ability to effectively use software, particularly Warehouse Software Management systems, is necessary for the role, and training will be provided. Good communication skills are essential in this position, The coordinator will be responsible for ensuring the security of all vehicles leaving the site, as well as constantly monitoring their whereabouts in the yard. The ability to work under pressure and within time constraints is important. While previous experience in logistics is beneficial, full training will be provided to the logistics coordinator. The candidate should have a good understanding of computer-based systems, such as email, outlook, excel, and word processing. Benefits Free onsite parking To apply: Please submit CV to com or call the team on (phone number removed) Gap personnel group is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job.
Apr 30, 2024
Seasonal
Gap Personnel are recruiting Warehouse Administrator on a Temp to Perm Basis for our client, a leading Logistics Provider with a New flagship Distribution Centre in Bury St Edmunds. The client is an employer of choice offering a great working environment, culture & a genuine career development path with the company. This is a great opportunity. Will include career further development opportunities. Pay £13.37 Per Hour Monday Friday (rotating shift pattern 8:00 to 16:00; 16:00 to 00:00, every two weeks) Responsibilities- The main responsibilities of the role include checking in and checking out vehicles, ensuring that all vehicle, driver, and inventory details match the appointment. Responsible for raising any issues with external contractors, suppliers, and customers, and monitoring the progress through the provided systems. Will be involved in securing trailers and containers for the receiving process, which may involve some physical work at a minimal height. The ability to effectively use software, particularly Warehouse Software Management systems, is necessary for the role, and training will be provided. Good communication skills are essential in this position, The coordinator will be responsible for ensuring the security of all vehicles leaving the site, as well as constantly monitoring their whereabouts in the yard. The ability to work under pressure and within time constraints is important. While previous experience in logistics is beneficial, full training will be provided to the logistics coordinator. The candidate should have a good understanding of computer-based systems, such as email, outlook, excel, and word processing. Benefits Free onsite parking To apply: Please submit CV to com or call the team on (phone number removed) Gap personnel group is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job.
Our client is seeking multiple coordinators to join their high performing Edinburgh branch. You will be tasked with providing excellent customer service and be able to handle multiple priorities simultaneously. This position would suit a candidate with administration/ customer service experience. Key Responsibilities Provide excellent customer service via telephone, email and in person. You will be expected to handle all customer queries with the up most professionalism and escalate any issues to management if required. Ensure all orders are processed correctly, exercising a high attention to detail and within expected time frames. Consistently update and maintain the organisation's database, ensuring all records are up to data and contain correct information. Distribute and dispatch parcels accordingly. General ad-hoc administrative duties including filing and record keeping. Experience Required At least three years experience in a customer service setting in addition to strong administrative experience. Ideally, you will have administration/customer service experience in a healthcare setting and be familiar with clinical terms however this is not essential. Excellent task prioritisation, multitasking, and organisational skills. Strong MS Office skills. Key Information Salary - 23K-25k Location - Edinburgh Schedule - Mon - Fri, 09:00 - 17:00, Fully in office. Please note, we are expecting to receive a high volume of applications for this vacancy. Only those with the outlined experience, and those who can commit to being fully in office will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Apr 30, 2024
Full time
Our client is seeking multiple coordinators to join their high performing Edinburgh branch. You will be tasked with providing excellent customer service and be able to handle multiple priorities simultaneously. This position would suit a candidate with administration/ customer service experience. Key Responsibilities Provide excellent customer service via telephone, email and in person. You will be expected to handle all customer queries with the up most professionalism and escalate any issues to management if required. Ensure all orders are processed correctly, exercising a high attention to detail and within expected time frames. Consistently update and maintain the organisation's database, ensuring all records are up to data and contain correct information. Distribute and dispatch parcels accordingly. General ad-hoc administrative duties including filing and record keeping. Experience Required At least three years experience in a customer service setting in addition to strong administrative experience. Ideally, you will have administration/customer service experience in a healthcare setting and be familiar with clinical terms however this is not essential. Excellent task prioritisation, multitasking, and organisational skills. Strong MS Office skills. Key Information Salary - 23K-25k Location - Edinburgh Schedule - Mon - Fri, 09:00 - 17:00, Fully in office. Please note, we are expecting to receive a high volume of applications for this vacancy. Only those with the outlined experience, and those who can commit to being fully in office will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Highly motivated Payroll Administrator Apprentice required to join the Payroll team of a market-leading professional services recruitment firm. Sellick Partnership is a well-established leading professional services recruitment specialist operating across seven offices nationwide. Our core business values are Passionate, Respected and Engaging, and these have a significant impact on the way we work both internally and externally. "Shining a light on the future of our people" is our vision. Our head office in Manchester currently have a fantastic opportunity for a Payroll Administrator Apprentice within our contractor payroll team, working on a full time basis in order to pay 1400+ workers each week. Reporting to our Head of Finance, you will take on a variety of responsibilities whilst working alongside a strong team who will provide superb on the job training on our internal payroll system. This is an excellent opportunity for someone who is looking for a role working in a fast paced, constantly evolving sector. Key responsibilities of the Payroll Administrator Apprentice This role presents a fantastic opportunity for anyone looking to begin a career in payroll. The successful candidate will be joining a great team who provide exceptional accounts and payroll support to our growing specialist professional services recruitment business. The key responsibilities will include: Importing timesheet and spreadsheet data into the payroll system Entering timesheets onto our internal payroll system Processing contractor invoices, holiday pay and candidate advance payments Processing accurate and timely payroll on a weekly basis Dealing with contractor payroll queries and working closely with our recruitment consultants to deliver a high standard of customer service Setting up new starters and ensuring their right to work compliance Submitting contractor payment and compliance reports to the company Due to the nature of this role, the successful Payroll Administrator Apprentice will have an intermediate level in Microsoft Excel as a minimum and an excellent phone manner. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach full potential Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 length of service additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes Medicash company health plan including Extras (e.g. gym, holiday and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Access to a confidential financial advisor for all employees Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments If you are interested in this Payroll Administrator Apprentice role, please contact Internal Talent Coordinator Ella Mason at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Apr 30, 2024
Full time
Highly motivated Payroll Administrator Apprentice required to join the Payroll team of a market-leading professional services recruitment firm. Sellick Partnership is a well-established leading professional services recruitment specialist operating across seven offices nationwide. Our core business values are Passionate, Respected and Engaging, and these have a significant impact on the way we work both internally and externally. "Shining a light on the future of our people" is our vision. Our head office in Manchester currently have a fantastic opportunity for a Payroll Administrator Apprentice within our contractor payroll team, working on a full time basis in order to pay 1400+ workers each week. Reporting to our Head of Finance, you will take on a variety of responsibilities whilst working alongside a strong team who will provide superb on the job training on our internal payroll system. This is an excellent opportunity for someone who is looking for a role working in a fast paced, constantly evolving sector. Key responsibilities of the Payroll Administrator Apprentice This role presents a fantastic opportunity for anyone looking to begin a career in payroll. The successful candidate will be joining a great team who provide exceptional accounts and payroll support to our growing specialist professional services recruitment business. The key responsibilities will include: Importing timesheet and spreadsheet data into the payroll system Entering timesheets onto our internal payroll system Processing contractor invoices, holiday pay and candidate advance payments Processing accurate and timely payroll on a weekly basis Dealing with contractor payroll queries and working closely with our recruitment consultants to deliver a high standard of customer service Setting up new starters and ensuring their right to work compliance Submitting contractor payment and compliance reports to the company Due to the nature of this role, the successful Payroll Administrator Apprentice will have an intermediate level in Microsoft Excel as a minimum and an excellent phone manner. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role. Why Sellick Partnership? We are officially a Great Place to Work , with an award for Wellness and Investor in People Gold - the secret to our success is the people that we employ. We offer an unrivalled training and development programme ensuring you have the support, experience and skill set to achieve your goals - creating a platform to make a difference by providing a tailored and compassionate approach to recruitment. Perks Hybrid and flexible working - including the opportunity to use office space as much as you want, to reduce household Tailored mentoring and coaching from experienced leadership team, with access to our unrivalled internal training programme, to help you reach full potential Quarterly reward scheme for exceptional performance, and prizes for smaller wins from our wheel of success 33 days holiday (Including bank holidays) plus up to 5 length of service additional days Extra 2 days leave for a marriage or civil partnership Birthday lie-ins / early finishes Medicash company health plan including Extras (e.g. gym, holiday and shopping discounts) Three 5 staff events a year including annual team building trip away! Early finish Fridays and bank holidays Wellness weekdays with extended lunch hours Free food/drink in all offices (Fresh fruit, cereal, breakfast, snack bars, all the diet coke you can drink and more) Access to on-site, trained Mental Health First Aiders First Friday team drinks (first Friday of each month) Access to a confidential financial advisor for all employees Interest-free loans available Bike 2 Work scheme Paid time off for charitable commitments If you are interested in this Payroll Administrator Apprentice role, please contact Internal Talent Coordinator Ella Mason at Sellick Partnership. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Title: Front Office Administrator Location : 1C Marquis Road, N22 8JH Salary: £25k - £28k Job Type: Permanent, Full Time About us: Assisted Homes brings more than 20 years' experience, knowledge and expertise in specialised social care. We are driven by our commitment to supporting vulnerable adults in the community and anyone facing tough times with nowhere to go, no one to turn to. The Company provides a support service to single adults who have experienced homelessness, are vulnerable and have support needs. About the role: As such we are looking for a passionate Front Office Administrator to join us. In this role, you will be serving as an operations administrator providing service to key departments within the office and providing the highest levels of customer service. Collaboration with all departments within our open-plan office is an essential aspect of daily work. What are we looking for: Have excellent communication skills and great attention to detail Entitled to work in the UK without work sponsorship Excellent telephone manner, well presented and polite Be organised and be able to prioritise your work to meet specific deadlines Have excellent working knowledge and understanding of Microsoft Office, specifically Outlook, Word and Excel. Also be willing to learn any new systems that will make their output more efficient To be able to create IT systems that will add to the efficiency the role Good at letter writing, sending, and receiving emails and understanding the protocol and regulations set by the GDPR Have a warm, welcoming attitude towards prospective clients and other visitors into our office Be able to work alone using your own initiative at times, but also in a team to attain joint goals Be willing to undertake operational administrative tasks that are required by any of the HOD's or the Directors Proficient in producing factual and detailed analytical reports Role: - To ensure that the office sundries (e.g.: tea, coffee, milk, snacks) and office supplies are maintained, and stock checked regularly - To deal with mail coming in, making sure it is distributed to the appropriate teams and mail being sent out is done so accurately - Updating the office board calendar with appointments for move ins, evictions, and others - Keeping on top of office and office kitchen sundries purchases, display and distribution. - Take minutes in team meetings and distribute them to the relevant staff - Engage with referrers and perspective clients by phone and by email - Ensure that important information is passed on to the relevant members of staff - Provide your manager and or the Directors with records or reports as required - Provide your manager with budget figures for petty cash and or any other reports as are requested - Be prepared to work with current systems and create new systems for monitoring or filing documents and or information or statistics - To undertake any other task required to ensure that the service provision is efficient - On occasion, although rare, you may be required to work over your normal working hours to complete a task on a deadline Providing administrative support to the service delivery department as and when required which includes: Managing Access: Adding new move ins. Removing clients Moving clients Creating new forms Generating reports Adding and removing Staff members IT Support: Setting up and managing new devices for staff members Administration: Writing and sending warning letters Writing and sending eviction letters Writing and sending case review appointment letters Scheduling and booking in evictions Issuing food bank vouchers Sending messages to clients regarding on going activities/generic Creating digital posters advertising events To provide operational administrative support to the assessment team as and when requested. This includes: - Processing new referrals upon assessment and completing referral statistics - Greeting clients and gathering and filing necessary documents (ID, Consent to Share, Photo) - Support with making first contact with referrals and scheduling assessments - General Inquiries/Sign-posting walk-ins Please click the APPLY button to submit your CV for this role Candidates with the relevant experience or job title of; Office Administrator, Administrator, Office Coordinator, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, PA, Office Assistant, Office Coordinator, Office Manager and Business Administrator may also be considered for this role.
Apr 30, 2024
Full time
Job Title: Front Office Administrator Location : 1C Marquis Road, N22 8JH Salary: £25k - £28k Job Type: Permanent, Full Time About us: Assisted Homes brings more than 20 years' experience, knowledge and expertise in specialised social care. We are driven by our commitment to supporting vulnerable adults in the community and anyone facing tough times with nowhere to go, no one to turn to. The Company provides a support service to single adults who have experienced homelessness, are vulnerable and have support needs. About the role: As such we are looking for a passionate Front Office Administrator to join us. In this role, you will be serving as an operations administrator providing service to key departments within the office and providing the highest levels of customer service. Collaboration with all departments within our open-plan office is an essential aspect of daily work. What are we looking for: Have excellent communication skills and great attention to detail Entitled to work in the UK without work sponsorship Excellent telephone manner, well presented and polite Be organised and be able to prioritise your work to meet specific deadlines Have excellent working knowledge and understanding of Microsoft Office, specifically Outlook, Word and Excel. Also be willing to learn any new systems that will make their output more efficient To be able to create IT systems that will add to the efficiency the role Good at letter writing, sending, and receiving emails and understanding the protocol and regulations set by the GDPR Have a warm, welcoming attitude towards prospective clients and other visitors into our office Be able to work alone using your own initiative at times, but also in a team to attain joint goals Be willing to undertake operational administrative tasks that are required by any of the HOD's or the Directors Proficient in producing factual and detailed analytical reports Role: - To ensure that the office sundries (e.g.: tea, coffee, milk, snacks) and office supplies are maintained, and stock checked regularly - To deal with mail coming in, making sure it is distributed to the appropriate teams and mail being sent out is done so accurately - Updating the office board calendar with appointments for move ins, evictions, and others - Keeping on top of office and office kitchen sundries purchases, display and distribution. - Take minutes in team meetings and distribute them to the relevant staff - Engage with referrers and perspective clients by phone and by email - Ensure that important information is passed on to the relevant members of staff - Provide your manager and or the Directors with records or reports as required - Provide your manager with budget figures for petty cash and or any other reports as are requested - Be prepared to work with current systems and create new systems for monitoring or filing documents and or information or statistics - To undertake any other task required to ensure that the service provision is efficient - On occasion, although rare, you may be required to work over your normal working hours to complete a task on a deadline Providing administrative support to the service delivery department as and when required which includes: Managing Access: Adding new move ins. Removing clients Moving clients Creating new forms Generating reports Adding and removing Staff members IT Support: Setting up and managing new devices for staff members Administration: Writing and sending warning letters Writing and sending eviction letters Writing and sending case review appointment letters Scheduling and booking in evictions Issuing food bank vouchers Sending messages to clients regarding on going activities/generic Creating digital posters advertising events To provide operational administrative support to the assessment team as and when requested. This includes: - Processing new referrals upon assessment and completing referral statistics - Greeting clients and gathering and filing necessary documents (ID, Consent to Share, Photo) - Support with making first contact with referrals and scheduling assessments - General Inquiries/Sign-posting walk-ins Please click the APPLY button to submit your CV for this role Candidates with the relevant experience or job title of; Office Administrator, Administrator, Office Coordinator, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, PA, Office Assistant, Office Coordinator, Office Manager and Business Administrator may also be considered for this role.
Do you have previous administration experience? Are you looking for an opportunity in which you can develop and make your own? Are you keen to find an opportunity within a fun, professional but family feel environment? Do you live within a commutable distance to Ware?Think Specialist Recruitment are pleased to be recruiting for a Financial Services Practice based within the Ware area. This growing branch have an exciting opportunity for the right candidate to join their team as Office Coordinator, this person will be responsible for the administration across the branch. Salary - £28,000 - £30,000Monday - Friday - Office Based Some of the duties will include: Support the day-to-day business operations Implement, operate, and maintain effective systems, processes, and procedures Manage diaries and client appointments Monitor business reports Liaise with clients and third parties Ensure office stationery/equipment is of sufficient quality, quantity and up to date Make travel bookings and travel arrangements as required Maintain accurate and up-to-date client information Liaise with Head Office and admin centres as required Assist the company in the creation and maintenance of the annual marketing plan Support the Partner with client events Maintain and update client and prospect information The suitable candidate: Previous administration experience Strong organisational skills High level of attention to detail Team player Strong communication skills on all levels Happy to commute to Ware Ability to work on own initiative Proactive approach to work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Apr 30, 2024
Full time
Do you have previous administration experience? Are you looking for an opportunity in which you can develop and make your own? Are you keen to find an opportunity within a fun, professional but family feel environment? Do you live within a commutable distance to Ware?Think Specialist Recruitment are pleased to be recruiting for a Financial Services Practice based within the Ware area. This growing branch have an exciting opportunity for the right candidate to join their team as Office Coordinator, this person will be responsible for the administration across the branch. Salary - £28,000 - £30,000Monday - Friday - Office Based Some of the duties will include: Support the day-to-day business operations Implement, operate, and maintain effective systems, processes, and procedures Manage diaries and client appointments Monitor business reports Liaise with clients and third parties Ensure office stationery/equipment is of sufficient quality, quantity and up to date Make travel bookings and travel arrangements as required Maintain accurate and up-to-date client information Liaise with Head Office and admin centres as required Assist the company in the creation and maintenance of the annual marketing plan Support the Partner with client events Maintain and update client and prospect information The suitable candidate: Previous administration experience Strong organisational skills High level of attention to detail Team player Strong communication skills on all levels Happy to commute to Ware Ability to work on own initiative Proactive approach to work Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Our client is currently seeking a talented and experienced Administrator to join their team on a temporary basis. The ideal candidate will have experience in the construction secto with the ability to communicate effectively in a team. Responsibilities: Assist with general admin duties Preparing invoices Building good internal and external relationships Database management Supporting the project coordinators Booking appointments ensuring diaries are kept up to date Qualifications: High level of written and spoken English Proven organisational and problem solving skills The ability to recognise and deliver excellent customer service To ability to effectively communicate at all levels, both verbally and in writing Excellent telephone manner and communication skills Able to deal with emergencies in a timely and effective manner Dependable with proficient attention to detail Good listening and responding skills Flexible with the ability to adapt to changes quickly and think conceptually Able to multitask Working knowledge of office equipment Good understanding of office management procedures IT skills If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
Apr 30, 2024
Seasonal
Our client is currently seeking a talented and experienced Administrator to join their team on a temporary basis. The ideal candidate will have experience in the construction secto with the ability to communicate effectively in a team. Responsibilities: Assist with general admin duties Preparing invoices Building good internal and external relationships Database management Supporting the project coordinators Booking appointments ensuring diaries are kept up to date Qualifications: High level of written and spoken English Proven organisational and problem solving skills The ability to recognise and deliver excellent customer service To ability to effectively communicate at all levels, both verbally and in writing Excellent telephone manner and communication skills Able to deal with emergencies in a timely and effective manner Dependable with proficient attention to detail Good listening and responding skills Flexible with the ability to adapt to changes quickly and think conceptually Able to multitask Working knowledge of office equipment Good understanding of office management procedures IT skills If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Service Desk Coordinator to join our team based in Burgess Hill. We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen! As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With CBRE, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. The Workplace Service Desk Coordinator is actively involved in the daily operations of our offices and are at the forefront of delivering a positive workplace experience. In this role, you would provide exceptional service and support personal productivity, and organizational effectiveness. This role is site based and may depend on client requirements which vary from time to time. As part of a wider "front-of-house" team, the Workplace Service Desk Coordinator is responsible for creating a supportive and comfortable atmosphere by assisting the CBRE Facilities and Workplace Experience teams in managing and supporting all colleague facing services. Key Responsibilities: Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Support with Community Engagement events. Facilities Service Desk & Work Task Management. Parking & Commute. Reporting. Office Supply Management. Moves, Adds & Changes. Support with Workplace onboarding. Car Parking Management. Responding to colleague queries. Responds to colleague service requests, enquiries and complaints promptly with accurate and thorough information according to the specific request. Provides coordination and support for delivery of the solution to ensure a positive colleague experience. Receives all incoming calls, emails and SLACK messages from colleagues, support teams and key stakeholders and dependent on the nature of the request is responsible for directing it to the most appropriate channel, raising a work order or simply helping the colleague with information. Maintains awareness of the workspace. Raises housekeeping and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g. Facilities, Space Management, Housekeeping and Workplace Experience teams). Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Follows security and emergency procedures as defined for the properties. Responds to emergency situations in a calm and efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Collaborates with vendors who provide services and goods. Assists in the completion of the Service Business Continuity plan. Willing to support the first aid and fire warden requirements with the completion of recognized trainings. Managing all car parking related queries and parking management in our Sussex Campus. Provides support for the Workplace Experience team as directed, including, meeting coordination, office and workplace experience equipment care, and supply management. Manage the colleagues request through outlook and slack. Responds to customer requests and complaints regarding Workplace Experience services in timely manner. Contact relevant personnel for troubleshooting complex issues. Help to coordinate enterprise-wide initiatives. Tracks questions and responses, provide feedback to respective parties with frequently asked questions or additional support colleagues may need. Promote/market events internally to drive colleague engagement. Be a local expert and a gateway for colleagues to connect with the surrounding community. Build a portfolio/network of local contacts (food, arts, culture etc.) Stay abreast on news and events in the region and share them with colleagues. Support supervisors in capturing data for all reporting and budget and accounting reconciliations. Act as first point of contact for all colleagues regarding site, services and amenities information. Will direct colleagues to appropriate team if unable to solve/support/triage. Build and maintain strong working relationships with key business users, colleagues and support bodies in order to provide a professional customer service approach. Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit. Essential Skills Education and Experience NVQ level 2 or Diploma in any discipline required. A minimum of 2+ years' of front desk, concierge, switch board, helpdesk, customer service or other hospitality experience is preferred. Communication Skills Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine checklist reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Behavioural Requirements Customer Service: ability to meet and strive to exceed the needs of internal and external customers by producing quality work and service Drive for Results: able to go the 'extra mile' to achieve tasks, objectives, and targets Demonstrates good attention to detail across all areas of work Teamwork: able to work together with colleagues to pool skills, ideas and resources to achieve objectives and resolve problems Initiative and Problem Solving: able to take ownership of area, accepts issues and follow up with actions to rectify Planning and Organising: able to work to important deadlines and manage time effectively Other Skills and/or Abilities Fluency in English - this role requires daily communication, both written and verbal, in English, therefore the spoken and written fluency is necessary Strong skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Best candidates will have a genuine interest in in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key. Be punctual and respect of the deadline for any inquiries About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Acquisition Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
Apr 30, 2024
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Service Desk Coordinator to join our team based in Burgess Hill. We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen! As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With CBRE, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. The Workplace Service Desk Coordinator is actively involved in the daily operations of our offices and are at the forefront of delivering a positive workplace experience. In this role, you would provide exceptional service and support personal productivity, and organizational effectiveness. This role is site based and may depend on client requirements which vary from time to time. As part of a wider "front-of-house" team, the Workplace Service Desk Coordinator is responsible for creating a supportive and comfortable atmosphere by assisting the CBRE Facilities and Workplace Experience teams in managing and supporting all colleague facing services. Key Responsibilities: Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Support with Community Engagement events. Facilities Service Desk & Work Task Management. Parking & Commute. Reporting. Office Supply Management. Moves, Adds & Changes. Support with Workplace onboarding. Car Parking Management. Responding to colleague queries. Responds to colleague service requests, enquiries and complaints promptly with accurate and thorough information according to the specific request. Provides coordination and support for delivery of the solution to ensure a positive colleague experience. Receives all incoming calls, emails and SLACK messages from colleagues, support teams and key stakeholders and dependent on the nature of the request is responsible for directing it to the most appropriate channel, raising a work order or simply helping the colleague with information. Maintains awareness of the workspace. Raises housekeeping and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g. Facilities, Space Management, Housekeeping and Workplace Experience teams). Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Follows security and emergency procedures as defined for the properties. Responds to emergency situations in a calm and efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Collaborates with vendors who provide services and goods. Assists in the completion of the Service Business Continuity plan. Willing to support the first aid and fire warden requirements with the completion of recognized trainings. Managing all car parking related queries and parking management in our Sussex Campus. Provides support for the Workplace Experience team as directed, including, meeting coordination, office and workplace experience equipment care, and supply management. Manage the colleagues request through outlook and slack. Responds to customer requests and complaints regarding Workplace Experience services in timely manner. Contact relevant personnel for troubleshooting complex issues. Help to coordinate enterprise-wide initiatives. Tracks questions and responses, provide feedback to respective parties with frequently asked questions or additional support colleagues may need. Promote/market events internally to drive colleague engagement. Be a local expert and a gateway for colleagues to connect with the surrounding community. Build a portfolio/network of local contacts (food, arts, culture etc.) Stay abreast on news and events in the region and share them with colleagues. Support supervisors in capturing data for all reporting and budget and accounting reconciliations. Act as first point of contact for all colleagues regarding site, services and amenities information. Will direct colleagues to appropriate team if unable to solve/support/triage. Build and maintain strong working relationships with key business users, colleagues and support bodies in order to provide a professional customer service approach. Work positively and communicate professionally across teams in order to make an effective contribution to team tasks and team spirit. Essential Skills Education and Experience NVQ level 2 or Diploma in any discipline required. A minimum of 2+ years' of front desk, concierge, switch board, helpdesk, customer service or other hospitality experience is preferred. Communication Skills Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine checklist reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Behavioural Requirements Customer Service: ability to meet and strive to exceed the needs of internal and external customers by producing quality work and service Drive for Results: able to go the 'extra mile' to achieve tasks, objectives, and targets Demonstrates good attention to detail across all areas of work Teamwork: able to work together with colleagues to pool skills, ideas and resources to achieve objectives and resolve problems Initiative and Problem Solving: able to take ownership of area, accepts issues and follow up with actions to rectify Planning and Organising: able to work to important deadlines and manage time effectively Other Skills and/or Abilities Fluency in English - this role requires daily communication, both written and verbal, in English, therefore the spoken and written fluency is necessary Strong skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Best candidates will have a genuine interest in in anticipating and serving the needs of others. A warm demeanor and desire to collaborate with others is key. Be punctual and respect of the deadline for any inquiries About CBRE Global Workplace Solutions: As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Acquisition Team and you will be contacted if you have been successful in being short listed for the role. Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
RMS is collaborating with a leading company in the Grimsby area, specialising in Transportation, Logistics, Supply Chain, and Storage. We are currently seeking a Customer account coordinator to join our team and support the administrative department in achieving their objectives by effectively handling customer enquries and complaints. About the Role: The Customer Account Coordinator role is to ensure the highest customer service across our Humber Ports sites. Handling enquiries and complaints professionally, advancing the resolution process accurately and promptly to meet the satisfaction of both the Company and the Customer. . Key responsibilites can include: Acting as the primary point of contact to receive and evaluate customer inquiries or complaints, ensuring comprehensive documentation is provided. Responding to customer enquiries and concerns in a professional and timely manner. Collaborate with the operations manager to prioritise and address customer issues effectively. Investigate & validate complaints thoroughly and work towards swift resolution while maintaining a positive Customer relationship. Liaise with internal teams to ensure that Customer needs are met efficiently and effectively. Identify areas for improvement in internal process, based on customer feedback and complaints. Maintain accurate records of customer interactions and complaint resolutions. Monitor customer feedback and identify areas for improvement in service delivery. Collate data on a weekly / monthly / annual basis to produce reports identifying customer complaint trends. Participate in training and development activities to enhance customer service skills and knowledge of company policies. Shift pattern: This is a full-time position Monday - Friday (37.5hours per week). Predominantly between 8:30am - 17:00pm. A degree of flexibility is required. About You: The ideal candidate will have previous experience in an administrative environment The ideal candidate will have previous experience in a customer service role, preferably in logistics or automotive industry. The ideal candidate will have excellent communication skills, both verbal and written. The ideal candidate will have strong problem-solving abilities and attention to detail. The ideal candidate will be proficienct in Microsoft Office Suite and, preferably,customer relationship management (CRM) software. A driving license will be required for the role as occasional travel across to our killingholme location will be required. What we can offer you: Negotiable Salary dependant on experience Permanent contract 22 Days holiday plus bank holidays Friendly & inclusive working environment Career progression opportunities Contributory pension scheme Free onsite car parking This is an excellent opportunity to join a well established business. If this sounds sounds like the role for you, please apply online or contact Charlotte on (phone number removed) or via Email to (url removed) RMS is an equal opportunities employer and recruits and promotes employees on the basis of suitability for the job. If you are not contacted within 7 days of the closing date then unfortunately your application has been unsuccessful on this occasion.
Apr 30, 2024
Full time
RMS is collaborating with a leading company in the Grimsby area, specialising in Transportation, Logistics, Supply Chain, and Storage. We are currently seeking a Customer account coordinator to join our team and support the administrative department in achieving their objectives by effectively handling customer enquries and complaints. About the Role: The Customer Account Coordinator role is to ensure the highest customer service across our Humber Ports sites. Handling enquiries and complaints professionally, advancing the resolution process accurately and promptly to meet the satisfaction of both the Company and the Customer. . Key responsibilites can include: Acting as the primary point of contact to receive and evaluate customer inquiries or complaints, ensuring comprehensive documentation is provided. Responding to customer enquiries and concerns in a professional and timely manner. Collaborate with the operations manager to prioritise and address customer issues effectively. Investigate & validate complaints thoroughly and work towards swift resolution while maintaining a positive Customer relationship. Liaise with internal teams to ensure that Customer needs are met efficiently and effectively. Identify areas for improvement in internal process, based on customer feedback and complaints. Maintain accurate records of customer interactions and complaint resolutions. Monitor customer feedback and identify areas for improvement in service delivery. Collate data on a weekly / monthly / annual basis to produce reports identifying customer complaint trends. Participate in training and development activities to enhance customer service skills and knowledge of company policies. Shift pattern: This is a full-time position Monday - Friday (37.5hours per week). Predominantly between 8:30am - 17:00pm. A degree of flexibility is required. About You: The ideal candidate will have previous experience in an administrative environment The ideal candidate will have previous experience in a customer service role, preferably in logistics or automotive industry. The ideal candidate will have excellent communication skills, both verbal and written. The ideal candidate will have strong problem-solving abilities and attention to detail. The ideal candidate will be proficienct in Microsoft Office Suite and, preferably,customer relationship management (CRM) software. A driving license will be required for the role as occasional travel across to our killingholme location will be required. What we can offer you: Negotiable Salary dependant on experience Permanent contract 22 Days holiday plus bank holidays Friendly & inclusive working environment Career progression opportunities Contributory pension scheme Free onsite car parking This is an excellent opportunity to join a well established business. If this sounds sounds like the role for you, please apply online or contact Charlotte on (phone number removed) or via Email to (url removed) RMS is an equal opportunities employer and recruits and promotes employees on the basis of suitability for the job. If you are not contacted within 7 days of the closing date then unfortunately your application has been unsuccessful on this occasion.
An opportunity has come up for a Sales Coordinator to work with a fantastic packaging distributor of corrugated packaging who has been established since 1949. They have a very innovative approach to the industry and want to continue growth in the ecommerce, manufacturing, engineering, and 3PL sectors. Sales Coordinator £24 000 DOE Office Based Nottingham In return our client is offering an excellent career path with a great salary reflecting experience plus a competitive OTE 25 days holiday plus bank (rising to 27 days) plus holiday purchase, life insurance 3x salary, simply health/dental, 25% of O2 Mobile, long service awards, opportunities to grow within the business and expand your career. Requirements Manage and act as a link between the Customer, Customer Services, external Sales, and other internal departments. Answer the phone and deal with all incoming calls. Process quotes Source nonstock products Proactively call customers to maintain, develop and generate opportunities. Co-ordinate all customer Complaints, Support and guide staff when providing pricing and delivery information. Ensure the team get customer approvals where required. Manage and Co-ordinate the setup of new customer accounts. Process orders, forms, applications, and requests Organize workflow to meet customer agreed timeframes. Essential Experience on Excel and other Microsoft office apps. Experience of SAGE or similar related system would be preferable. Strong academic record Great organisational skills and communication Note It would be ideal for someone to have packaging experience, but other professionals will be considered who have related industry experience. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed)
Apr 30, 2024
Full time
An opportunity has come up for a Sales Coordinator to work with a fantastic packaging distributor of corrugated packaging who has been established since 1949. They have a very innovative approach to the industry and want to continue growth in the ecommerce, manufacturing, engineering, and 3PL sectors. Sales Coordinator £24 000 DOE Office Based Nottingham In return our client is offering an excellent career path with a great salary reflecting experience plus a competitive OTE 25 days holiday plus bank (rising to 27 days) plus holiday purchase, life insurance 3x salary, simply health/dental, 25% of O2 Mobile, long service awards, opportunities to grow within the business and expand your career. Requirements Manage and act as a link between the Customer, Customer Services, external Sales, and other internal departments. Answer the phone and deal with all incoming calls. Process quotes Source nonstock products Proactively call customers to maintain, develop and generate opportunities. Co-ordinate all customer Complaints, Support and guide staff when providing pricing and delivery information. Ensure the team get customer approvals where required. Manage and Co-ordinate the setup of new customer accounts. Process orders, forms, applications, and requests Organize workflow to meet customer agreed timeframes. Essential Experience on Excel and other Microsoft office apps. Experience of SAGE or similar related system would be preferable. Strong academic record Great organisational skills and communication Note It would be ideal for someone to have packaging experience, but other professionals will be considered who have related industry experience. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed)
Compliance Coordinator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Compliance Team Leader, the Compliance Coordinator will provide administrative support to the Training & Accreditation and Quality Teams in our Infrastructure Services department on our Openreach contract. This is an agile working role, with a requirement to be in our Chorley office 2 days per week. What you'll do: To ensure all requests are actioned on the TAD (Training and Development) self-serve system within agreed timescales. Ensure that all operatives being onboarded to the TAD system are compliant with customers' contract requirements. Issue operative ID cards Manage and control access to BT/Openreach systems for both Telent staff and suppliers. Produce accurate and relevant reporting for internal and external stakeholders. Provide telephone support to Telent staff and suppliers to assist them with their compliance requirements. Provide responses to email escalations and ensure all escalations are followed up within the agreed SLA's. Who you are: An excellent communicator with proficient / advanced Excel skills, with the ability to work in a high pressure, fast paced environment. Experience in the Telecoms or Utilities industry will be beneficial. Key Requirements: Strong understanding of MS Office Suite, including Proficient / Advanced Excel skills Excellent communication skills Ability to multi-task and prioritise. Attention to detail. Telecoms or Utilities experience is desirable. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video!
Apr 30, 2024
Full time
Compliance Coordinator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Compliance Team Leader, the Compliance Coordinator will provide administrative support to the Training & Accreditation and Quality Teams in our Infrastructure Services department on our Openreach contract. This is an agile working role, with a requirement to be in our Chorley office 2 days per week. What you'll do: To ensure all requests are actioned on the TAD (Training and Development) self-serve system within agreed timescales. Ensure that all operatives being onboarded to the TAD system are compliant with customers' contract requirements. Issue operative ID cards Manage and control access to BT/Openreach systems for both Telent staff and suppliers. Produce accurate and relevant reporting for internal and external stakeholders. Provide telephone support to Telent staff and suppliers to assist them with their compliance requirements. Provide responses to email escalations and ensure all escalations are followed up within the agreed SLA's. Who you are: An excellent communicator with proficient / advanced Excel skills, with the ability to work in a high pressure, fast paced environment. Experience in the Telecoms or Utilities industry will be beneficial. Key Requirements: Strong understanding of MS Office Suite, including Proficient / Advanced Excel skills Excellent communication skills Ability to multi-task and prioritise. Attention to detail. Telecoms or Utilities experience is desirable. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Learn more about Telent: Click here for Telent Video!
Job Title: Administrator Location: Sidcup, London DA15 7EJ Salary: 18,000 - 20,000 per annum Job Type: Full time, Permanent With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an administrator to join our fantastic team. The Role: Answering the phone Receiving and responding to emails Calling clients to arrange appointments Reconciliation Invoicing Full training provided Candidate Requirements: Excellent interpersonal skills Experience of Microsoft Office Experience with Xero Polite telephone manner Able to commute to the office location with ease Benefits: Career progression opportunities Pension Immediate start Monday to Friday, 9.30am - 5.30pm Please click on the APPLY button to send your CV for this role. Candidates with experience in Client Support, Client Services, Admin, Administrator, Reception, Receptionist, Admin Coordinator, Customer Service, Recruitment Admin, Marketing Assistant will be considered for this role.
Apr 30, 2024
Full time
Job Title: Administrator Location: Sidcup, London DA15 7EJ Salary: 18,000 - 20,000 per annum Job Type: Full time, Permanent With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an administrator to join our fantastic team. The Role: Answering the phone Receiving and responding to emails Calling clients to arrange appointments Reconciliation Invoicing Full training provided Candidate Requirements: Excellent interpersonal skills Experience of Microsoft Office Experience with Xero Polite telephone manner Able to commute to the office location with ease Benefits: Career progression opportunities Pension Immediate start Monday to Friday, 9.30am - 5.30pm Please click on the APPLY button to send your CV for this role. Candidates with experience in Client Support, Client Services, Admin, Administrator, Reception, Receptionist, Admin Coordinator, Customer Service, Recruitment Admin, Marketing Assistant will be considered for this role.
Health & Safety Coordinator Location: Hybrid and Didsbury, Manchester Salary: 37,998.00 per annum Full time / 35 hours per week / Permanent Southway Housing Trust is a community-based, "not for profit" housing organisation, based in Didsbury. We manage and 6,000 homes in neighbourhoods in South Manchester and beyond. We are inspired by our communities. We care about the people in our neighbourhoods. We are committed to constantly improving services, and work in partnership with our tenants so that we can be successful together. An exciting opportunity has arisen for a Health & Safety Co-ordinator to ensure that several of our activities comply with legislation and demonstrate best practice. They include: A Direct Labour workforce that carries out repairs and maintenance at our tenants' homes. An ambitious Development programme. Facilities Management services at residential schemes Customer events in our communities The successful applicant will: Act as the competent person as required by the Management of Health & Safety at Work Regulations 1999. Be the operational lead for the organisation's compliance with its statutory health and safety responsibilities. Work with our Health and Safety consultants to ensure the highest standards of Health and Safety are maintained. Identify and prepare risk assessments to address relevant Health and Safety issues. Be responsible for health and safety monitoring and training across the organisation. Ideally you will have a good working knowledge of Health and Safety within social housing, student housing or a similar field with experience of construction, development and repairs and maintenance. You will have a suitable qualification, such as Nebosh (or equivalent). We offer a 35-hour week, competitive salary, excellent contributory pension scheme, 25 days holiday increasing to 30 days and a host of other benefits including flexible working. Closing Date: 20 May 2024 Interview Date: w/c 3 June 2024 To apply please visit our website at (url removed)/about-us/jobs-careers/ For an informal conversation about the role please e-mail Matthew Maouati at Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Apr 30, 2024
Full time
Health & Safety Coordinator Location: Hybrid and Didsbury, Manchester Salary: 37,998.00 per annum Full time / 35 hours per week / Permanent Southway Housing Trust is a community-based, "not for profit" housing organisation, based in Didsbury. We manage and 6,000 homes in neighbourhoods in South Manchester and beyond. We are inspired by our communities. We care about the people in our neighbourhoods. We are committed to constantly improving services, and work in partnership with our tenants so that we can be successful together. An exciting opportunity has arisen for a Health & Safety Co-ordinator to ensure that several of our activities comply with legislation and demonstrate best practice. They include: A Direct Labour workforce that carries out repairs and maintenance at our tenants' homes. An ambitious Development programme. Facilities Management services at residential schemes Customer events in our communities The successful applicant will: Act as the competent person as required by the Management of Health & Safety at Work Regulations 1999. Be the operational lead for the organisation's compliance with its statutory health and safety responsibilities. Work with our Health and Safety consultants to ensure the highest standards of Health and Safety are maintained. Identify and prepare risk assessments to address relevant Health and Safety issues. Be responsible for health and safety monitoring and training across the organisation. Ideally you will have a good working knowledge of Health and Safety within social housing, student housing or a similar field with experience of construction, development and repairs and maintenance. You will have a suitable qualification, such as Nebosh (or equivalent). We offer a 35-hour week, competitive salary, excellent contributory pension scheme, 25 days holiday increasing to 30 days and a host of other benefits including flexible working. Closing Date: 20 May 2024 Interview Date: w/c 3 June 2024 To apply please visit our website at (url removed)/about-us/jobs-careers/ For an informal conversation about the role please e-mail Matthew Maouati at Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form. Please let us know about any special arrangements you would like us to make if you are invited in for an interview. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Events Coordinator Salary: 25,000 - 28,000 Based in Wandsworth Office Based ( with the option of hybrid working after 6 months) An exhibition and event management business are looking for an Events Coordinator to join their team based in Wandsworth. This role will support the Events manager with planning, coordination and delivery of B2B various events. Looking for organised individuals who thrive in fast-paced environments and excel at multitasking. If you have a passion for events and are eager to contribute to their success, this could be a role for you. Duties involved: Support Events Manager for seamless event execution Coordinate communication among stakeholders for event planning Cultivate strong relationships with clients, stakeholders, and suppliers Manage CRM database compliance and updates using Salesforce Enhance customer experience for exhibitors, sponsors, and speakers Plan and document meetings with clients, contractors, and venues Assist in distributing essential event documents and promotional materials Maintain current event websites, apps, and promotional materials Ensure health and safety compliance and enforce deadlines Collaborate on venue research with Events Manager and Director Assist in overseeing event suppliers and contractors Coordinate team travel, accommodations, and general office support Onsite event support with flexible working hours Collaborate on promotional activities with Events Manager Implement email marketing and social media promotions Aid Sales team with bookings, inquiries, and administrative tasks Monitor and report on event activities for management Maintain flexible working hours and location as needed Conduct market, competitor, and customer surveys Collaborate with other departments and attend meetings as necessary Experience required: Excellent interpersonal skills with the ability to build and maintain strong relationships Strong organisational and administrative skills Events graduate with ideally events experience however open to good administration coordinators that would like a career into Events Competent using MS Excel, Word, Power Point, Outlook Understanding Salesforce, Word Press and using tools as Photoshop would be desirable Able to multitask, think fast and deliver solutions to customer enquiries Ability to work as part of a team, collaboratively and cooperatively Willingness to travel for events outside London, up to three nights per year Able to work extended hours on occasions (time in lieu will apply afterwards) Benefits: 20 days holidays, plus bank holidays, plus 3 days between Christmas and New Year, rising by an additional day per year Private health insurance with Gym and health benefits programme Option of hybrid working after 6 months Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 30, 2024
Full time
Events Coordinator Salary: 25,000 - 28,000 Based in Wandsworth Office Based ( with the option of hybrid working after 6 months) An exhibition and event management business are looking for an Events Coordinator to join their team based in Wandsworth. This role will support the Events manager with planning, coordination and delivery of B2B various events. Looking for organised individuals who thrive in fast-paced environments and excel at multitasking. If you have a passion for events and are eager to contribute to their success, this could be a role for you. Duties involved: Support Events Manager for seamless event execution Coordinate communication among stakeholders for event planning Cultivate strong relationships with clients, stakeholders, and suppliers Manage CRM database compliance and updates using Salesforce Enhance customer experience for exhibitors, sponsors, and speakers Plan and document meetings with clients, contractors, and venues Assist in distributing essential event documents and promotional materials Maintain current event websites, apps, and promotional materials Ensure health and safety compliance and enforce deadlines Collaborate on venue research with Events Manager and Director Assist in overseeing event suppliers and contractors Coordinate team travel, accommodations, and general office support Onsite event support with flexible working hours Collaborate on promotional activities with Events Manager Implement email marketing and social media promotions Aid Sales team with bookings, inquiries, and administrative tasks Monitor and report on event activities for management Maintain flexible working hours and location as needed Conduct market, competitor, and customer surveys Collaborate with other departments and attend meetings as necessary Experience required: Excellent interpersonal skills with the ability to build and maintain strong relationships Strong organisational and administrative skills Events graduate with ideally events experience however open to good administration coordinators that would like a career into Events Competent using MS Excel, Word, Power Point, Outlook Understanding Salesforce, Word Press and using tools as Photoshop would be desirable Able to multitask, think fast and deliver solutions to customer enquiries Ability to work as part of a team, collaboratively and cooperatively Willingness to travel for events outside London, up to three nights per year Able to work extended hours on occasions (time in lieu will apply afterwards) Benefits: 20 days holidays, plus bank holidays, plus 3 days between Christmas and New Year, rising by an additional day per year Private health insurance with Gym and health benefits programme Option of hybrid working after 6 months Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Are you looking for a change? Then this Hire Controller job based near to Dagenham will be perfect for you. You'll get to work in an awesome atmosphere, surrounded by top-notch colleagues ! The successful company we are recruiting for, is a national hire company specialising in a variety of hire sectors delivering the best equipment to the industry. They are looking for an enthusiastic Hire Controller to join their growing team. Don't miss out, come join this team now! Roles & Responsibilities as a Hire Controller: Organising all orders for on/off hires Making sure you're always polite and welcoming to the customers. You will be resolving any queries or claims as the Hire Desk Controller, ensuring all paperwork is completed and up to date. Manage a fast paced and busy hire desk. Liaising, where required, with other depot employees, Sites, and workshops. Benefits for the Hire Controller: Monday - Friday 7am - 5pm No weekends! Private Healthcare. Team bonding events 29k-32k a year Company Pension Scheme Requirements for a Hire Controller: The successful Hire Controller must be able to demonstrate a knowledge of hire equipment as this is essential to the role. Experience in the construction hire sector. Exceptional communication skills along with being accurate and precise in your work. Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Resolving customer complaints and supplier issues efficiently Proficient IT skills with working knowledge of MS Office including Outlook and Excel To be successful as the Hire Controller you may have previously worked in one of the following positions Hire Controller, Goods in, Trainee Hire Controller, Hire Manager, Senior Hire Controller, Rental Manager, Hire Coordinator, Hire Controller, Assistant Hire Controller, Hire Administrator, Service Controller, Service Coordinator, Hire Desk Controller It is also desirable that you have the following industry experience: Plant Hire, Tool Hire, Powered Access, Builders Merchants, Waste Management, Heavy Plant, Material Handling, Commercial Vehicles, Power Generation, Non-Mechanical. Don't miss out on this incredible Hire Controller opportunity, we can't wait to hear from you! Contact Dario on (url removed)
Apr 30, 2024
Full time
Are you looking for a change? Then this Hire Controller job based near to Dagenham will be perfect for you. You'll get to work in an awesome atmosphere, surrounded by top-notch colleagues ! The successful company we are recruiting for, is a national hire company specialising in a variety of hire sectors delivering the best equipment to the industry. They are looking for an enthusiastic Hire Controller to join their growing team. Don't miss out, come join this team now! Roles & Responsibilities as a Hire Controller: Organising all orders for on/off hires Making sure you're always polite and welcoming to the customers. You will be resolving any queries or claims as the Hire Desk Controller, ensuring all paperwork is completed and up to date. Manage a fast paced and busy hire desk. Liaising, where required, with other depot employees, Sites, and workshops. Benefits for the Hire Controller: Monday - Friday 7am - 5pm No weekends! Private Healthcare. Team bonding events 29k-32k a year Company Pension Scheme Requirements for a Hire Controller: The successful Hire Controller must be able to demonstrate a knowledge of hire equipment as this is essential to the role. Experience in the construction hire sector. Exceptional communication skills along with being accurate and precise in your work. Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Resolving customer complaints and supplier issues efficiently Proficient IT skills with working knowledge of MS Office including Outlook and Excel To be successful as the Hire Controller you may have previously worked in one of the following positions Hire Controller, Goods in, Trainee Hire Controller, Hire Manager, Senior Hire Controller, Rental Manager, Hire Coordinator, Hire Controller, Assistant Hire Controller, Hire Administrator, Service Controller, Service Coordinator, Hire Desk Controller It is also desirable that you have the following industry experience: Plant Hire, Tool Hire, Powered Access, Builders Merchants, Waste Management, Heavy Plant, Material Handling, Commercial Vehicles, Power Generation, Non-Mechanical. Don't miss out on this incredible Hire Controller opportunity, we can't wait to hear from you! Contact Dario on (url removed)
Kings Hill Kent- office based Full Time: 08:00-17:00 Monday-Friday Salary ; 28k - £35k The Project Works Coordinator is responsible for organising engineers' diaries and overseeing the daily running of projects. They closely liaise with customers, site team members, fleet managers, the manufacturing team and the finance team to ensure that each aspect of the project is organised and goes ahead efficiently. They are responsible for managing the site team and providing them with all the necessary information and documentation required to complete their projects and ensure that completed documents are accurately uploaded on to the company's CRM system. Roles and responsibilities include but are not limited to: Liaising with customers to obtain availability for the site team to attend projects Managing the site team's diary to book in projects Attaching all relevant documentation to diary bookings Ensuring the site team always provides the correct documentation in accordance with their projects Regularly contacting customers to provide updates and well communicated customer service Liaising with the manufacturing team to order the exact stock needed for the week's projects Communicating with our finance team to ensure project invoices have been settled before commencing any bookings Being the first point of contact for site team with queries regarding jobs Performing van, uniform and tool checks Speaking to customers to acquire feedback on their project and pass this over to the Operations Manager for review Monitoring site team's trackers to ensure they are arriving to jobs in a timely manner Managing and monitoring timesheets for the site team Booking accommodation for site team when stay away visits are required for the needs of the business Understanding how to perform general administration duties and use Microsoft packages Working with fleet management to allocate service and vehicle booking requirements. Recommended qualifications/experience: 2/3 years experience in a customer facing/customer relations role Experience coordinating projects and on site team members Experience in diary management Thorough knowledge of IT and Microsoft systems Experience using a company CRM system or similar software Exceptional telephone manner. Company Benefits: 31 days' annual leave (including Bank Holidays and Christmas shutdown) Optional additional annual leave purchase scheme NEST pension scheme Salary review upon 6 month probation completion, then regular salary reviews Opportunities for career progression Friendly and welcoming work environment
Apr 29, 2024
Full time
Kings Hill Kent- office based Full Time: 08:00-17:00 Monday-Friday Salary ; 28k - £35k The Project Works Coordinator is responsible for organising engineers' diaries and overseeing the daily running of projects. They closely liaise with customers, site team members, fleet managers, the manufacturing team and the finance team to ensure that each aspect of the project is organised and goes ahead efficiently. They are responsible for managing the site team and providing them with all the necessary information and documentation required to complete their projects and ensure that completed documents are accurately uploaded on to the company's CRM system. Roles and responsibilities include but are not limited to: Liaising with customers to obtain availability for the site team to attend projects Managing the site team's diary to book in projects Attaching all relevant documentation to diary bookings Ensuring the site team always provides the correct documentation in accordance with their projects Regularly contacting customers to provide updates and well communicated customer service Liaising with the manufacturing team to order the exact stock needed for the week's projects Communicating with our finance team to ensure project invoices have been settled before commencing any bookings Being the first point of contact for site team with queries regarding jobs Performing van, uniform and tool checks Speaking to customers to acquire feedback on their project and pass this over to the Operations Manager for review Monitoring site team's trackers to ensure they are arriving to jobs in a timely manner Managing and monitoring timesheets for the site team Booking accommodation for site team when stay away visits are required for the needs of the business Understanding how to perform general administration duties and use Microsoft packages Working with fleet management to allocate service and vehicle booking requirements. Recommended qualifications/experience: 2/3 years experience in a customer facing/customer relations role Experience coordinating projects and on site team members Experience in diary management Thorough knowledge of IT and Microsoft systems Experience using a company CRM system or similar software Exceptional telephone manner. Company Benefits: 31 days' annual leave (including Bank Holidays and Christmas shutdown) Optional additional annual leave purchase scheme NEST pension scheme Salary review upon 6 month probation completion, then regular salary reviews Opportunities for career progression Friendly and welcoming work environment
Service & Maintenance Co-ordinator Full Time Position Monday - Friday Hours: 0800 - 1700 Location - Office based, Durham DH7 Salary £25-28K DOE The company EPPH Ltd is hiring. Serving client base from domestic to commercial across private and public sectors. Their main customers include many main contractors, government organisations, schools and hospital trusts. They are always happy to form new relationships and allow clients to experience a unique peace of mind and professional service. The Role Exciting opportunity to join their growing team in their new office located in Durham, They are looking for an experienced, enthusiast and highly motivated individual to become a Service & Maintenance coordinator joining their already very successful team. Daily Activities: General administration duties Dealing with customer queries Weekly reporting of customers' accounts Preparing RAMS & Permits where required Maintain customer portals where required Sending out completion documentation to customers Raising invoices for completed scheduled maintenance and remedial works Scheduling of PPM Contracts (Domestic & Commercial) & Reactive jobs from various clients Creating quotations and issuing to relevant customers Health and safety in-house responsibilities Raising supplier purchase orders Liaising with internal teams and engineers to ensure timescales are met Requirements; Basic reading, writing, and arithmetic skills Good knowledge of Microsoft Excel and Outlook Confident approach Excellent communication skills, written and oral Highly organised with ability to use initiative to organise and prioritise Calm under pressure Confidence in working to meet deadlines Dynamic and forward thinking Ability to work as part of a team and use own initiative where applicable Keyboard skills including word processing, updating databases and excel spreadsheet applications Work to KPI's and targets Benefits: Highly competitive salary Quarterly Company Performance bonus Private Health Care Pension Free Parking Become part of a unique and growing team Progression within company
Apr 29, 2024
Full time
Service & Maintenance Co-ordinator Full Time Position Monday - Friday Hours: 0800 - 1700 Location - Office based, Durham DH7 Salary £25-28K DOE The company EPPH Ltd is hiring. Serving client base from domestic to commercial across private and public sectors. Their main customers include many main contractors, government organisations, schools and hospital trusts. They are always happy to form new relationships and allow clients to experience a unique peace of mind and professional service. The Role Exciting opportunity to join their growing team in their new office located in Durham, They are looking for an experienced, enthusiast and highly motivated individual to become a Service & Maintenance coordinator joining their already very successful team. Daily Activities: General administration duties Dealing with customer queries Weekly reporting of customers' accounts Preparing RAMS & Permits where required Maintain customer portals where required Sending out completion documentation to customers Raising invoices for completed scheduled maintenance and remedial works Scheduling of PPM Contracts (Domestic & Commercial) & Reactive jobs from various clients Creating quotations and issuing to relevant customers Health and safety in-house responsibilities Raising supplier purchase orders Liaising with internal teams and engineers to ensure timescales are met Requirements; Basic reading, writing, and arithmetic skills Good knowledge of Microsoft Excel and Outlook Confident approach Excellent communication skills, written and oral Highly organised with ability to use initiative to organise and prioritise Calm under pressure Confidence in working to meet deadlines Dynamic and forward thinking Ability to work as part of a team and use own initiative where applicable Keyboard skills including word processing, updating databases and excel spreadsheet applications Work to KPI's and targets Benefits: Highly competitive salary Quarterly Company Performance bonus Private Health Care Pension Free Parking Become part of a unique and growing team Progression within company
Core duties of the role: Call clients to book in annual review meetings Navigate and plot meetings across England to optimise Financial Planners' journeys Update and manage each Financial Planners diary Send confirmation letters to clients Make up and maintain compliant files To comply with the principals of treating customers fairly in all aspects of the role of the administrator Full-time and office based Key Skills: Polite telephone manner Ability to achieve agreed outcomes without supervision Articulate Excellent interpersonal skills, both written and verbal Ability to work independently and in a team Fully competent in desktop applications (proficient in Microsoft Word, Excel and Outlook) Xplan is our back-office system - training will be provided. £26,000Full time but there is some flex on the hours - ie: 9am - 4pm / 10am - 5pm / 9am - 3pm (examples)Office based - parking Lovely offices What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 29, 2024
Full time
Core duties of the role: Call clients to book in annual review meetings Navigate and plot meetings across England to optimise Financial Planners' journeys Update and manage each Financial Planners diary Send confirmation letters to clients Make up and maintain compliant files To comply with the principals of treating customers fairly in all aspects of the role of the administrator Full-time and office based Key Skills: Polite telephone manner Ability to achieve agreed outcomes without supervision Articulate Excellent interpersonal skills, both written and verbal Ability to work independently and in a team Fully competent in desktop applications (proficient in Microsoft Word, Excel and Outlook) Xplan is our back-office system - training will be provided. £26,000Full time but there is some flex on the hours - ie: 9am - 4pm / 10am - 5pm / 9am - 3pm (examples)Office based - parking Lovely offices What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Hayley Group Limited has an exciting opportunity for a Bid & Tender Pricing Analyst to join our well-established and experienced National Accounts team based at our Oldbury office. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Hayley Group is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: As our Bid & Tender Pricing Analyst, you will be working closely with the Bids and Tender team and will support the delivery of planned growth targets through the delivery of winning bids. You will work within the Business Support team, supporting bids across the business ensuring effective coordination of allocated bids as well as ensuring the highest-level submission outputs that support the strategy and targets for National Accounts. Working hours: 40 hours per week Monday to Friday. Key responsibilities as our Bid & Tender Pricing Analyst will include: Supporting the Bids and Tender Manager and coordinators with tender bid submissions, through providing pricing support for the entire process of the tender stage. Updating the Hayley Group National Accounts Dashboard system with accurate information relating to the bids you are working on. Coordinating the process of obtaining pricing from one of Hayley Group product categories and ensuring that the tender bids are in adherence to deadlines, requirements and company guidelines. Supporting the Bids and Tender Manager and coordinators by ensuring that customer portals are accurate and up to date with the latest Hayley Group Information. Working closely with the Commercial - Bids and Tender Manager and the National Account Managers as required to develop specific bid win themes, response plans and final submissions. Coordinating and supporting Bids and Tender Manager and coordinators with any specific tender clarifications. Effectively communicating with all specific bid participants ensuring dissemination of critical bid information. Working towards bid plans to meet the needs of each tender in terms of timescales, resources and support. Ensuring final bid submissions are complete and correct, reflecting the client's needs and ensure that the bid meets the strategy for Hayley Group and National Accounts. Supporting and maintaining the National Accounts Dashboard in Pipeline opportunities or any Engagement Activities such as tenders, proposals or presentations. Skills & Attributes we're looking for in our Bid & Tender Pricing Analyst: Proven experience in managing pricing baskets for tenders in the engineering or industrial sector. Strong understanding of MRO, Engineering Consumables and related service models. Excellent Excel skill and verbal communication skills are essential for this role. Exceptional organisational and project management abilities, with a keen eye for detail and the ability to handle multiple priorities. Analytical mindset to interpret complex requirements and develop innovative solutions. Proficiency in using bid management software/tools. Familiarity with procurement processes and commercial contracts. Ability to work collaboratively with cross-functional teams and build relationships with internal and external stakeholders. Strong commercial acumen and understanding of pricing strategies. Knowledge of UK bidding regulations and standards. Benefits : From 23 days annual leave (plus public/bank holidays), increased with length of service. Company pension (if eligible). Free Death in Service cover (x2 salary). Invitation to healthcare scheme. Wellness programmes. Excellent opportunities and career prospects available. Don't miss out on this fantastic opportunity to join the team at Hayley Group - please click 'apply' now to become our Bid & Tender Pricing Analyst - we'd like to hear from you!
Apr 29, 2024
Full time
Hayley Group Limited has an exciting opportunity for a Bid & Tender Pricing Analyst to join our well-established and experienced National Accounts team based at our Oldbury office. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Hayley Group is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the role: As our Bid & Tender Pricing Analyst, you will be working closely with the Bids and Tender team and will support the delivery of planned growth targets through the delivery of winning bids. You will work within the Business Support team, supporting bids across the business ensuring effective coordination of allocated bids as well as ensuring the highest-level submission outputs that support the strategy and targets for National Accounts. Working hours: 40 hours per week Monday to Friday. Key responsibilities as our Bid & Tender Pricing Analyst will include: Supporting the Bids and Tender Manager and coordinators with tender bid submissions, through providing pricing support for the entire process of the tender stage. Updating the Hayley Group National Accounts Dashboard system with accurate information relating to the bids you are working on. Coordinating the process of obtaining pricing from one of Hayley Group product categories and ensuring that the tender bids are in adherence to deadlines, requirements and company guidelines. Supporting the Bids and Tender Manager and coordinators by ensuring that customer portals are accurate and up to date with the latest Hayley Group Information. Working closely with the Commercial - Bids and Tender Manager and the National Account Managers as required to develop specific bid win themes, response plans and final submissions. Coordinating and supporting Bids and Tender Manager and coordinators with any specific tender clarifications. Effectively communicating with all specific bid participants ensuring dissemination of critical bid information. Working towards bid plans to meet the needs of each tender in terms of timescales, resources and support. Ensuring final bid submissions are complete and correct, reflecting the client's needs and ensure that the bid meets the strategy for Hayley Group and National Accounts. Supporting and maintaining the National Accounts Dashboard in Pipeline opportunities or any Engagement Activities such as tenders, proposals or presentations. Skills & Attributes we're looking for in our Bid & Tender Pricing Analyst: Proven experience in managing pricing baskets for tenders in the engineering or industrial sector. Strong understanding of MRO, Engineering Consumables and related service models. Excellent Excel skill and verbal communication skills are essential for this role. Exceptional organisational and project management abilities, with a keen eye for detail and the ability to handle multiple priorities. Analytical mindset to interpret complex requirements and develop innovative solutions. Proficiency in using bid management software/tools. Familiarity with procurement processes and commercial contracts. Ability to work collaboratively with cross-functional teams and build relationships with internal and external stakeholders. Strong commercial acumen and understanding of pricing strategies. Knowledge of UK bidding regulations and standards. Benefits : From 23 days annual leave (plus public/bank holidays), increased with length of service. Company pension (if eligible). Free Death in Service cover (x2 salary). Invitation to healthcare scheme. Wellness programmes. Excellent opportunities and career prospects available. Don't miss out on this fantastic opportunity to join the team at Hayley Group - please click 'apply' now to become our Bid & Tender Pricing Analyst - we'd like to hear from you!
Hays Specialist Recruitment Limited
St. Austell, Cornwall
Your new company Working for a housing company based in St Austell. This role is for around 3 months.The role is part-time 22.5 hours per week - across 3 days. These 3 days can be flexible during Monday - Friday.Pay is £12.18 per hour. Your new role Raise repair requests and purchase orders To organise and service meetings when required. To provide and dispatch notices and letters to customers as and when directedCollate various performance information/feedback. To provide general typing, clerical and administrative assistance to the team.Arrange telephone survey appointments with tenants and enter into Coordinators' diaries. What you'll need to succeed Previous strong administrator experience.Good customer service backgroundExcellent IT Skills to be able to navigate different systems. What you'll get in return Good basic payWeekly payFree parking on siteHoliday allowancePension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 29, 2024
Full time
Your new company Working for a housing company based in St Austell. This role is for around 3 months.The role is part-time 22.5 hours per week - across 3 days. These 3 days can be flexible during Monday - Friday.Pay is £12.18 per hour. Your new role Raise repair requests and purchase orders To organise and service meetings when required. To provide and dispatch notices and letters to customers as and when directedCollate various performance information/feedback. To provide general typing, clerical and administrative assistance to the team.Arrange telephone survey appointments with tenants and enter into Coordinators' diaries. What you'll need to succeed Previous strong administrator experience.Good customer service backgroundExcellent IT Skills to be able to navigate different systems. What you'll get in return Good basic payWeekly payFree parking on siteHoliday allowancePension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk