Sales Support Administrator (B2B) Wimbledon Salary up to £24,000 + Benefits The Role: This is an exciting opportunity for a result driven individual to work in our Ryman Business Division. As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries. The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures MAIN DUTIES AND RESPONSIBILITIES Dealing with incoming queries from the team and internal and external customers Processing order and dealing with customer queries and returns Taking calls, responding to emails and making outbound calls when required Supporting the sales team to ensure their account management run smoothly Ensuring that customer account information and orders are loaded accurately to the Prima System Quality checking information received and ensuring it meets company standards Communicating with the warehouse regarding delivery requirements All associated administration / sales support tasks as required Ensure the consistent and timely delivery of a positive customer journey Contribute fully to achieving all departmental service levels. Review processes and make recommendations to improve efficiencies. Liaising with suppliers and intermediaries WHAT WE WOULD LIKE TO SEE IN YOU Experience in a similar role Excellent verbal and written communication skills Ability to work collaboratively as a team Methodical with a keen eye for detail and good organisational skills Literate in MS Suite Ability to work under pressure and to deadlines WHAT YOU WILL GET FROM US: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business. A great Team to work with where you can progress and make a difference at all levels. An opportunity to complete an apprenticeship in Retail. Ongoing incentives to reward your performance. Generous discount at Ryman and the other brands within the Theo Paphitis Retail Group Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting Sales Support Administrator role
May 02, 2024
Full time
Sales Support Administrator (B2B) Wimbledon Salary up to £24,000 + Benefits The Role: This is an exciting opportunity for a result driven individual to work in our Ryman Business Division. As part of the Ryman Business Division, you will be a dynamic Sales Support Administrator with experience of working in a busy sales office. The team is responsible for supporting the daily activities of the sales team and are often the first point of contact for our customer base when dealing with queries. The ideal candidate will be self-motivated and customer focused. Driven, with excellent organisational skills to effectively manage the team's performance to ensure delivery against strategic objectives and quality measures MAIN DUTIES AND RESPONSIBILITIES Dealing with incoming queries from the team and internal and external customers Processing order and dealing with customer queries and returns Taking calls, responding to emails and making outbound calls when required Supporting the sales team to ensure their account management run smoothly Ensuring that customer account information and orders are loaded accurately to the Prima System Quality checking information received and ensuring it meets company standards Communicating with the warehouse regarding delivery requirements All associated administration / sales support tasks as required Ensure the consistent and timely delivery of a positive customer journey Contribute fully to achieving all departmental service levels. Review processes and make recommendations to improve efficiencies. Liaising with suppliers and intermediaries WHAT WE WOULD LIKE TO SEE IN YOU Experience in a similar role Excellent verbal and written communication skills Ability to work collaboratively as a team Methodical with a keen eye for detail and good organisational skills Literate in MS Suite Ability to work under pressure and to deadlines WHAT YOU WILL GET FROM US: Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business. A great Team to work with where you can progress and make a difference at all levels. An opportunity to complete an apprenticeship in Retail. Ongoing incentives to reward your performance. Generous discount at Ryman and the other brands within the Theo Paphitis Retail Group Who we are: Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893, and there is still a store there today. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre. Ryman is committed to the unlearning of unconscious bias, diversity and inclusion long term, which will remain a key focus for all aspects of our business and operations. From our product production in our supply chain to our extensive workforce, we aim to be transparent in our efforts to become a thriving, diverse and inclusive place to work. Want to join our team? Apply today for this exciting Sales Support Administrator role
Sales Administrator Up to 27,000 DOE Based: Chandlers Ford A company with an outstanding reputation for being the leader within their field is looking to recruit Project & Sales Administrator to join their friendly, professional team. This is a fantastic opportunity to join a leading international company in a busy and varied role. You will be working in a small team liaising with customers and suppliers as well as a number of internal stakeholders. You must enjoy a role where you can take responsibility for a number of areas. In order to be considered you will need to have strong computer skills including MS Excel. Previous experience in a similar role is ideal. The Role In this role, you will be working in a small team responsible for providing Sales admin support to the Brand Manager; you will work alongside the Office Administrator and be responsible for liaising with suppliers and customers, producing quotes and processing customer orders. You will also collate paperwork, book travel, process invoices and arrange international shipments. It is working in a lovely office and you will really be able to make the role your own. The ideal candidate In order to be considered for this role, you will need to be highly organised with previous Admin experience in a similar role. You must be able to multi-task and have a can-do attitude. It is vital that you are a strong communicator with the ability to problem solve and build relationships. Strong IT skills are essential as is the ability to take responsibility for your own workload. Previous knowledge of Customs requirements would be a distinct advantage. Additional information This company offer free parking and a great working environment. If you have the relevant experience and you are interested in working for a really lovely company. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application, please assume that you have been unsuccessful on this occasion.
May 02, 2024
Full time
Sales Administrator Up to 27,000 DOE Based: Chandlers Ford A company with an outstanding reputation for being the leader within their field is looking to recruit Project & Sales Administrator to join their friendly, professional team. This is a fantastic opportunity to join a leading international company in a busy and varied role. You will be working in a small team liaising with customers and suppliers as well as a number of internal stakeholders. You must enjoy a role where you can take responsibility for a number of areas. In order to be considered you will need to have strong computer skills including MS Excel. Previous experience in a similar role is ideal. The Role In this role, you will be working in a small team responsible for providing Sales admin support to the Brand Manager; you will work alongside the Office Administrator and be responsible for liaising with suppliers and customers, producing quotes and processing customer orders. You will also collate paperwork, book travel, process invoices and arrange international shipments. It is working in a lovely office and you will really be able to make the role your own. The ideal candidate In order to be considered for this role, you will need to be highly organised with previous Admin experience in a similar role. You must be able to multi-task and have a can-do attitude. It is vital that you are a strong communicator with the ability to problem solve and build relationships. Strong IT skills are essential as is the ability to take responsibility for your own workload. Previous knowledge of Customs requirements would be a distinct advantage. Additional information This company offer free parking and a great working environment. If you have the relevant experience and you are interested in working for a really lovely company. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application, please assume that you have been unsuccessful on this occasion.
Sales Support Administrator (Supporting Account Management team) My client is a leading company in their industry, committed to delivering exceptional service to our clients. They are seeking a dedicated Sales Administrator to join their dynamic team in Royston. If you are organised, detail-oriented, and thrive in a fast-paced environment, we invite you to apply. Position Overview: The Sales Administrator will play a critical role in supporting our Account Management team. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently. What you will do as a Sales Support Administrator : Process and manage repeat orders, ensuring accuracy and maximising profitability. Utilise our CERM database to maintain customer records and manage orders. Input new jobs into CERM promptly and accurately to support production scheduling. Modify existing jobs as needed, including quantity adjustments. Monitor and manage the status of incomplete and call-off jobs. Assist the Account Management team with revised repeat orders. Maintain organised and up-to-date product files. Answer incoming phone calls and direct them appropriately. Prepare and update cost spreadsheets as required. Generate expedite reports and manage order timelines. Support Account Managers with administrative tasks as needed. Process, organise, and file job bags. Update CERM with status changes for all job bags. Provide coverage for Account Management and Receptionist roles during absences. What you will need as a Sales Support Administrator Strong communication skills, both written and verbal. Proficiency in MS Office and database management. Proactive and enthusiastic approach to work. Ability to work both independently and as part of a team. Exceptional attention to detail and accuracy. Strong problem-solving skills. In return: 24K per annum Monday to Friday 9am 5pm 21 days holiday rising with length of service Company wide bonus scheme ad referral programme Employee benefits portal with a strong focus on wellbeing Onsite parking (also close to train station)
May 02, 2024
Full time
Sales Support Administrator (Supporting Account Management team) My client is a leading company in their industry, committed to delivering exceptional service to our clients. They are seeking a dedicated Sales Administrator to join their dynamic team in Royston. If you are organised, detail-oriented, and thrive in a fast-paced environment, we invite you to apply. Position Overview: The Sales Administrator will play a critical role in supporting our Account Management team. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently. What you will do as a Sales Support Administrator : Process and manage repeat orders, ensuring accuracy and maximising profitability. Utilise our CERM database to maintain customer records and manage orders. Input new jobs into CERM promptly and accurately to support production scheduling. Modify existing jobs as needed, including quantity adjustments. Monitor and manage the status of incomplete and call-off jobs. Assist the Account Management team with revised repeat orders. Maintain organised and up-to-date product files. Answer incoming phone calls and direct them appropriately. Prepare and update cost spreadsheets as required. Generate expedite reports and manage order timelines. Support Account Managers with administrative tasks as needed. Process, organise, and file job bags. Update CERM with status changes for all job bags. Provide coverage for Account Management and Receptionist roles during absences. What you will need as a Sales Support Administrator Strong communication skills, both written and verbal. Proficiency in MS Office and database management. Proactive and enthusiastic approach to work. Ability to work both independently and as part of a team. Exceptional attention to detail and accuracy. Strong problem-solving skills. In return: 24K per annum Monday to Friday 9am 5pm 21 days holiday rising with length of service Company wide bonus scheme ad referral programme Employee benefits portal with a strong focus on wellbeing Onsite parking (also close to train station)
Major Recruitment Aberdeen
Aberdeen, Aberdeenshire
Our client is currently recruiting for a Sales Admininstrator. As a Sales Administrator, you will play a vital role in supporting our sales team and ensuring smooth operations. From processing orders to managing customer inquiries, your meticulous attention to detail and exceptional communication skills will be instrumental in driving our success. Key Responsibilities: Process sales orders accurately and efficiently Assist with customer inquiries and provide outstanding service Maintain and update customer databases Collaborate closely with the sales team to ensure seamless operations Generate reports and assist with administrative tasks as required Requirements: Previous experience in a sales support or administrative role preferred Excellent organizational and time management skills Strong attention to detail and accuracy Proficient computer skills, including MS Office suite Exceptional communication and interpersonal skills Please apply online, INDFS
May 02, 2024
Full time
Our client is currently recruiting for a Sales Admininstrator. As a Sales Administrator, you will play a vital role in supporting our sales team and ensuring smooth operations. From processing orders to managing customer inquiries, your meticulous attention to detail and exceptional communication skills will be instrumental in driving our success. Key Responsibilities: Process sales orders accurately and efficiently Assist with customer inquiries and provide outstanding service Maintain and update customer databases Collaborate closely with the sales team to ensure seamless operations Generate reports and assist with administrative tasks as required Requirements: Previous experience in a sales support or administrative role preferred Excellent organizational and time management skills Strong attention to detail and accuracy Proficient computer skills, including MS Office suite Exceptional communication and interpersonal skills Please apply online, INDFS
People Professionals HR and Recruitment Services
Coventry, Warwickshire
As a Purchasing Administrator, you will play a pivotal role in developing and maintaining robust purchasing processes and you will be solely responsible for administering the end-to-end purchasing process, ensuring timely and consistent procurement of materials, goods, and supplies. On a day to day basis you will be: Collating purchase orders for materials, goods, and supplies. Reviewing inventories and order as required, maintaining optimal stock levels in all locations Maintaining accurate supplier and component records on multi-company systems. Track and progress order status, resolving delivery queries with suppliers and stores personnel. Generate internal part numbers and create Bills of Materials against given specifications. Resolve supplier invoice queries to facilitate the payment process. Manage return goods, including non-conforming products, over-supply, and warranties. Investigate and correct stock discrepancies. Provide support for sales administration activities. Qualifications and Skills: Previous experience in purchasing administration and supplier liaison is required Ability to multitask and work with various deadlines. Proficiency in updating spreadsheets and software systems, with strong IT skills including Excel. Excellent communication skills and a positive, professional attitude.
May 02, 2024
Full time
As a Purchasing Administrator, you will play a pivotal role in developing and maintaining robust purchasing processes and you will be solely responsible for administering the end-to-end purchasing process, ensuring timely and consistent procurement of materials, goods, and supplies. On a day to day basis you will be: Collating purchase orders for materials, goods, and supplies. Reviewing inventories and order as required, maintaining optimal stock levels in all locations Maintaining accurate supplier and component records on multi-company systems. Track and progress order status, resolving delivery queries with suppliers and stores personnel. Generate internal part numbers and create Bills of Materials against given specifications. Resolve supplier invoice queries to facilitate the payment process. Manage return goods, including non-conforming products, over-supply, and warranties. Investigate and correct stock discrepancies. Provide support for sales administration activities. Qualifications and Skills: Previous experience in purchasing administration and supplier liaison is required Ability to multitask and work with various deadlines. Proficiency in updating spreadsheets and software systems, with strong IT skills including Excel. Excellent communication skills and a positive, professional attitude.
Administrator Up to £30k Farnham middle is partnered with an SME client in Farnham to find their new Sales Administrator! This person will be able to work with full autonomy and manage their schedule. You will be supporting by imputing data and sales orders through the system, answering customer queries and helping the general flow of the office. Skills: - Previous administration skills are required - Ability to communicate with customers friendly and professionally. - Help the general administration of the office - mail, telephones, deliveries and even support with stock if needed. - Be able to work on your own once you re fully trained. The role is workplace based, hours are 9 am 5 pm, Mon to Fri with a 1-hour lunch break and free parking onsite. Middle Recruitment Limited is an Equal Opportunities Employer. Middle provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.
May 02, 2024
Full time
Administrator Up to £30k Farnham middle is partnered with an SME client in Farnham to find their new Sales Administrator! This person will be able to work with full autonomy and manage their schedule. You will be supporting by imputing data and sales orders through the system, answering customer queries and helping the general flow of the office. Skills: - Previous administration skills are required - Ability to communicate with customers friendly and professionally. - Help the general administration of the office - mail, telephones, deliveries and even support with stock if needed. - Be able to work on your own once you re fully trained. The role is workplace based, hours are 9 am 5 pm, Mon to Fri with a 1-hour lunch break and free parking onsite. Middle Recruitment Limited is an Equal Opportunities Employer. Middle provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.
As a result of our clients expansion plans, and our continued ongoing success we are seeking a dynamic Buying Administrator. Responsibilities Support the Senior Buying team to drive sales, maximize profit and achieve stock and sales targets. Assist in sourcing, listing, managing and developing product ranges and promotional offers. Liaise with suppliers to manage ranges and maintain the product file. Monitor competitor activity. Research, compile and interpret data to formulate strategies as required. Ensure all relevant administrative, financial and system procedures are completed accurately and within agreed timescales. Produce regular information for, liaise with and provide support for stores. Liaise with our retail staff to ensure implementation of new ranges into stores happens seamlessly Knowledge and Skills : A degree is preferred but not essential. You must be able to demonstrate knowledge of and an interest in retail. Excellent commercial understanding and communication skills are a priority. You will be committed and confident with strong administrative, organisational and prioritisation skills. You will be comfortable working both individually and with a team. You will have proficient written, numerical/analytical and PC skills. Confident with Microsoft Excel and capable of working with formulas and graphs What we offer: Competitive salary Pension Long service awards Employee discount Cycle to work scheme Flexible and Hybrid working This role would suit an experienced sales administrator looking for a new challenge in the retail buying industry.
May 02, 2024
Full time
As a result of our clients expansion plans, and our continued ongoing success we are seeking a dynamic Buying Administrator. Responsibilities Support the Senior Buying team to drive sales, maximize profit and achieve stock and sales targets. Assist in sourcing, listing, managing and developing product ranges and promotional offers. Liaise with suppliers to manage ranges and maintain the product file. Monitor competitor activity. Research, compile and interpret data to formulate strategies as required. Ensure all relevant administrative, financial and system procedures are completed accurately and within agreed timescales. Produce regular information for, liaise with and provide support for stores. Liaise with our retail staff to ensure implementation of new ranges into stores happens seamlessly Knowledge and Skills : A degree is preferred but not essential. You must be able to demonstrate knowledge of and an interest in retail. Excellent commercial understanding and communication skills are a priority. You will be committed and confident with strong administrative, organisational and prioritisation skills. You will be comfortable working both individually and with a team. You will have proficient written, numerical/analytical and PC skills. Confident with Microsoft Excel and capable of working with formulas and graphs What we offer: Competitive salary Pension Long service awards Employee discount Cycle to work scheme Flexible and Hybrid working This role would suit an experienced sales administrator looking for a new challenge in the retail buying industry.
Job Title: Administrator - Telecommunications Benefits & Perks: Competitive yearly salary starting from 28,000pa Full-time permanent position Employee discounts across a varierty of retailers Free parking for all employees Company pension plan Location: Newark Hours: Monday - Friday 8:30am-5:30pm About Our Client: Our client is a leading player in the telecoms industry, known for their innovative services and commitment to customer satisfaction. With a strong focus on technological advancements, our client strives to provide top-notch telecom solutions to businesses and individuals alike. They value teamwork, creativity, and a positive work environment that encourages professional growth and development. About The Job: As an Administrator in the Telecoms industry, you will play a vital role in supporting our client's day-to-day operations. Your main responsibilities will include: Processing orders and ensuring timely delivery of telecom products and services to customers. Engaging with suppliers to ensure availability and negotiate pricing for optimum customer satisfaction. Monitoring sales pricing to identify opportunities for cost-saving and revenue growth. Coordinating engineers' diaries to schedule customer installations and repairs efficiently. Requirements: Previous experience in administration, preferably in the telecoms or related industry. Strong organisational skills with an ability to prioritise tasks effectively. Excellent communication skills to engage with suppliers, customers, and internal teams. Proficiency in MS Office Suite and other relevant software. A proactive and positive attitude towards problem-solving and teamwork. If you are passionate about the telecoms industry and have the necessary skills and qualifications, this is the perfect opportunity to join a dynamic team dedicated to providing exceptional telecom solutions. Next steps: Apply today or for further support contact Jess - (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
Job Title: Administrator - Telecommunications Benefits & Perks: Competitive yearly salary starting from 28,000pa Full-time permanent position Employee discounts across a varierty of retailers Free parking for all employees Company pension plan Location: Newark Hours: Monday - Friday 8:30am-5:30pm About Our Client: Our client is a leading player in the telecoms industry, known for their innovative services and commitment to customer satisfaction. With a strong focus on technological advancements, our client strives to provide top-notch telecom solutions to businesses and individuals alike. They value teamwork, creativity, and a positive work environment that encourages professional growth and development. About The Job: As an Administrator in the Telecoms industry, you will play a vital role in supporting our client's day-to-day operations. Your main responsibilities will include: Processing orders and ensuring timely delivery of telecom products and services to customers. Engaging with suppliers to ensure availability and negotiate pricing for optimum customer satisfaction. Monitoring sales pricing to identify opportunities for cost-saving and revenue growth. Coordinating engineers' diaries to schedule customer installations and repairs efficiently. Requirements: Previous experience in administration, preferably in the telecoms or related industry. Strong organisational skills with an ability to prioritise tasks effectively. Excellent communication skills to engage with suppliers, customers, and internal teams. Proficiency in MS Office Suite and other relevant software. A proactive and positive attitude towards problem-solving and teamwork. If you are passionate about the telecoms industry and have the necessary skills and qualifications, this is the perfect opportunity to join a dynamic team dedicated to providing exceptional telecom solutions. Next steps: Apply today or for further support contact Jess - (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
SALES ADMINISTRATOR LONDON - HOME BASED (12 MONTH FIXED TERM CONTRACT) UP TO 32,000 + FANTASTIC BUSINESS Get Recruited is supporting a growing business that specialise in security systems based in London. The are looking for an experienced Sales Administrator to liaise with clients and engineers to help ensure the smooth day to day running of the business. If you are an experienced Administrator, Sales Administrator, Operations Administrator, Project Administrator, Site Administrator or similar, this opportunity is not to be missed! THE SALES ADMINISTRATOR ROLE: Handling client queries and liaising with engineers to respond promptly and handle any issues Building strong relationships with existing and previous clients Gaining insight into your clients' business structures, plans and identifying potential business opportunities Maintaining regular contact with clients Logging all activity accurately Dealing with inbound calls and emails from clients THE PERSON: At least 2 years experience within a Administrator, Sales Administrator, Operations Administrator, Project Administrator, Site Administrator or similar role Happy to speak with clients and engineers over the phone Excellent administration and communication skills Problem solver TO APPLY: Shortlisting is taking place imminently so please send your CV in for immediate consideration for the Sales Administrator role. Get Recruited is acting as an Employment Agency in relation to this vacancy.
May 02, 2024
Full time
SALES ADMINISTRATOR LONDON - HOME BASED (12 MONTH FIXED TERM CONTRACT) UP TO 32,000 + FANTASTIC BUSINESS Get Recruited is supporting a growing business that specialise in security systems based in London. The are looking for an experienced Sales Administrator to liaise with clients and engineers to help ensure the smooth day to day running of the business. If you are an experienced Administrator, Sales Administrator, Operations Administrator, Project Administrator, Site Administrator or similar, this opportunity is not to be missed! THE SALES ADMINISTRATOR ROLE: Handling client queries and liaising with engineers to respond promptly and handle any issues Building strong relationships with existing and previous clients Gaining insight into your clients' business structures, plans and identifying potential business opportunities Maintaining regular contact with clients Logging all activity accurately Dealing with inbound calls and emails from clients THE PERSON: At least 2 years experience within a Administrator, Sales Administrator, Operations Administrator, Project Administrator, Site Administrator or similar role Happy to speak with clients and engineers over the phone Excellent administration and communication skills Problem solver TO APPLY: Shortlisting is taking place imminently so please send your CV in for immediate consideration for the Sales Administrator role. Get Recruited is acting as an Employment Agency in relation to this vacancy.
r Braintree 24k Per Year + Benefits My client, an established organisation based in Braintree, are currently seeking a Sales Support Administrator to join their growing team. Due to my client's location, you must hold a full UK driving license with access to your own vehicle. This is an exciting opportunity to join the team and develop and real understanding of the department and its day-to-day operation. You will play an integral part in the smooth running of a busy sales office function. Although actual sales experience is not required, this role requires you to assist members of the sales team with the aftersales alongside the administration function connected to stock. To be considered for this role you must have an excellent telephone manner, strong attention to detail and the ability to work well alone or as a team. The Role Answering incoming calls and directing them to the correct person. Process web orders. Organise delivery/ collection of orders when required. Ensure returned equipment is ready to be sent out again. Support sales teams with online orders. Check and change the status of orders ensuring they have been processed correctly. Assist the training department with administration. Courier Liaison. Assisting line managers with team administration. Consult with sister warehouses with the transfer of stock via bespoke portal. Provide holiday cover for sales order processors. Create daily reports for both internal and external customers.
May 02, 2024
Full time
r Braintree 24k Per Year + Benefits My client, an established organisation based in Braintree, are currently seeking a Sales Support Administrator to join their growing team. Due to my client's location, you must hold a full UK driving license with access to your own vehicle. This is an exciting opportunity to join the team and develop and real understanding of the department and its day-to-day operation. You will play an integral part in the smooth running of a busy sales office function. Although actual sales experience is not required, this role requires you to assist members of the sales team with the aftersales alongside the administration function connected to stock. To be considered for this role you must have an excellent telephone manner, strong attention to detail and the ability to work well alone or as a team. The Role Answering incoming calls and directing them to the correct person. Process web orders. Organise delivery/ collection of orders when required. Ensure returned equipment is ready to be sent out again. Support sales teams with online orders. Check and change the status of orders ensuring they have been processed correctly. Assist the training department with administration. Courier Liaison. Assisting line managers with team administration. Consult with sister warehouses with the transfer of stock via bespoke portal. Provide holiday cover for sales order processors. Create daily reports for both internal and external customers.
Events and Digital Campaigns Assistant Uxbridge 26-28 k My client is now seeking a passionate and dedicated Events/Digital campaigns Assistant to support their busy team. This position will support the commercial team in the planning of digital campaigns, assisting with the planning and sourcing of event venues as well as a whole array of other supporting duties. It is important to stress that this position is 80% administrative in nature- this is NOT suitable for a candidate wishing to become an event organiser. If you have no events experience, you will be an astute and thorough Administrator who has experience working in manic and fluid sales environments. The role is busy and has a great many deadlines- with ever changing priorities and commercial deadlines. You will also possess excellent copy writing/written skills and an understanding of social media. The position will be based in the office Monday to Friday and will also offer free parking. Duties Supporting editorial teams in the production of e casts, scripts and agendas for digital events Assist in the planning and organising of a variety of events, conferences and award dinners. Coordinate agendas and post event reports. Assisting in the running and recording of webinars Oversee procurement and inventory for event related supplies. Organise travel and accommodation. Prepare reports. Attend occasional events which may include overnight stays. Work closely with the digital team to ensure campaigns are live on the web site. Skills needed. Fabulous copy writing/written skills Strong administrative experience Good understanding of social media platforms- especially linked IN Outstanding attention to detail Proactive, driven and strong work ethic Analytical with strong Excel skills Superb organisational skills What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
May 02, 2024
Full time
Events and Digital Campaigns Assistant Uxbridge 26-28 k My client is now seeking a passionate and dedicated Events/Digital campaigns Assistant to support their busy team. This position will support the commercial team in the planning of digital campaigns, assisting with the planning and sourcing of event venues as well as a whole array of other supporting duties. It is important to stress that this position is 80% administrative in nature- this is NOT suitable for a candidate wishing to become an event organiser. If you have no events experience, you will be an astute and thorough Administrator who has experience working in manic and fluid sales environments. The role is busy and has a great many deadlines- with ever changing priorities and commercial deadlines. You will also possess excellent copy writing/written skills and an understanding of social media. The position will be based in the office Monday to Friday and will also offer free parking. Duties Supporting editorial teams in the production of e casts, scripts and agendas for digital events Assist in the planning and organising of a variety of events, conferences and award dinners. Coordinate agendas and post event reports. Assisting in the running and recording of webinars Oversee procurement and inventory for event related supplies. Organise travel and accommodation. Prepare reports. Attend occasional events which may include overnight stays. Work closely with the digital team to ensure campaigns are live on the web site. Skills needed. Fabulous copy writing/written skills Strong administrative experience Good understanding of social media platforms- especially linked IN Outstanding attention to detail Proactive, driven and strong work ethic Analytical with strong Excel skills Superb organisational skills What you need to do now If you're interested in this role please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications we are currently receiving, if we have not contacted you within 48 hours of your application then please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations; when advertising permanent vacancies we are acting as an Employment Agency and when advertising temporary/contract vacancies we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data please visit our website where you can find our Data Privacy Notice.
Title: Administrator Location: Braintree Salary: 24,000 - 27,000 Days/ Hours of work: Monday - Friday - 08:00 - 17:00 Benefits Onsite parking Gym membership 21 days holiday + bank holidays, increasing yearly Annual reviews Great progression opportunities Yearly bonus Great onsite training Fun company socials The company Our client, a leading organisation in Braintree, is seeking a skilled and dedicated Administrator to join their dynamic team. If you are a motivated individual with excellent organisational and interpersonal skills, this is an exciting opportunity for you to make a significant impact in a thriving organisation. As an Administrator, you will play a pivotal role in supporting the smooth operation of the company. From processing sales orders to providing exceptional customer service, your contributions will be essential in ensuring the efficient running of the business. Duties Overseeing the company inbox and assigning emails to the correct members of the team Processing complex sales orders Checking the system for stock updates Liaising with the technical team in regards to additional parts Sending and following quotes sent to clients Updating customer details on the company CRM system Being the first point of contact when customers call the office Responding to queries via email Helping to win new business The ideal candidate Previous experience working in an administrative role. Proficiency in Microsoft Office Suite. Strong written and verbal communication skills. Exceptional organisational and multitasking abilities. Excellent attention to detail and accuracy. If you believe this position is right for you, then please apply today! If you would like to have a further conversation or find out any additional information, then please contact me directly on (phone number removed) or on (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
Title: Administrator Location: Braintree Salary: 24,000 - 27,000 Days/ Hours of work: Monday - Friday - 08:00 - 17:00 Benefits Onsite parking Gym membership 21 days holiday + bank holidays, increasing yearly Annual reviews Great progression opportunities Yearly bonus Great onsite training Fun company socials The company Our client, a leading organisation in Braintree, is seeking a skilled and dedicated Administrator to join their dynamic team. If you are a motivated individual with excellent organisational and interpersonal skills, this is an exciting opportunity for you to make a significant impact in a thriving organisation. As an Administrator, you will play a pivotal role in supporting the smooth operation of the company. From processing sales orders to providing exceptional customer service, your contributions will be essential in ensuring the efficient running of the business. Duties Overseeing the company inbox and assigning emails to the correct members of the team Processing complex sales orders Checking the system for stock updates Liaising with the technical team in regards to additional parts Sending and following quotes sent to clients Updating customer details on the company CRM system Being the first point of contact when customers call the office Responding to queries via email Helping to win new business The ideal candidate Previous experience working in an administrative role. Proficiency in Microsoft Office Suite. Strong written and verbal communication skills. Exceptional organisational and multitasking abilities. Excellent attention to detail and accuracy. If you believe this position is right for you, then please apply today! If you would like to have a further conversation or find out any additional information, then please contact me directly on (phone number removed) or on (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
IMH Recruitment are currently looking for an experienced Sales Administrator to join our client's team in Rotherham on a permanent basis. The ideal candidate will support the sales team with administrative tasks to ensure smooth operations and customer satisfaction. Duties: Customer service Order Processing Administrative support Admin tasks Sales Support Maintain accurate records Data entry Communicate effectively with internal teams and customers. Requirements/Experience: Customer Service Excellent Communication skills Proven experience in a Sales Administrator or similar role Proficient in Microsoft Office Administrative Support Organisational skills and attention to detail is key A qualification in Business Administration - Either a Degree or Equivalent level or, a qualification in a relevant field. Hours & Pay: Monday - Thursdays :8:30am-5pm Fridays: 8:30am - 3pm 25,000 Annually Full time, permanent position. If you are interested, please apply with an up to date CV. For any queries, please call the office on (phone number removed).
May 02, 2024
Full time
IMH Recruitment are currently looking for an experienced Sales Administrator to join our client's team in Rotherham on a permanent basis. The ideal candidate will support the sales team with administrative tasks to ensure smooth operations and customer satisfaction. Duties: Customer service Order Processing Administrative support Admin tasks Sales Support Maintain accurate records Data entry Communicate effectively with internal teams and customers. Requirements/Experience: Customer Service Excellent Communication skills Proven experience in a Sales Administrator or similar role Proficient in Microsoft Office Administrative Support Organisational skills and attention to detail is key A qualification in Business Administration - Either a Degree or Equivalent level or, a qualification in a relevant field. Hours & Pay: Monday - Thursdays :8:30am-5pm Fridays: 8:30am - 3pm 25,000 Annually Full time, permanent position. If you are interested, please apply with an up to date CV. For any queries, please call the office on (phone number removed).
We are currently seeking a dynamic and motivated individual to join our client's team as an Account Administrator. As a key team member of the team, you will play a vital role in supporting and reporting into the Key Account Executive, providing exceptional service to their extensive client base within the Transport sector. Responsibilities: Act as the main point of contact for key customers, owning and nurturing relationships to meet revenue targets. Identify and capitalise on business opportunities, collaborating closely with the Key Account Manager. Proactively expand our client's product portfolio within the existing account database. Conduct contract and commercial reviews with existing clients, ensuring their requirements are met and their satisfaction is increased. Liaise with internal support teams to ensure accurate and efficient processing of customer sales. Maintain a high level of autonomy while also providing guidance and assistance to fellow team members. Manage the full order journey, from order to manufacture, resolving any queries that may arise. Key Deliverables: Build strong relationships with clients and be their main internal point of contact. Support the Internal and External Sales Teams, colleagues, and other Group members with client requests. Handle inbound calls and email enquiries from clients. Process sales and purchase orders for manufactured, sub-contracted products, and distributor contacts. Work closely with planning and production teams to ensure clients' lead times are met. Update and maintain the Company's CRM system to monitor all aspects of the ordering process. Monitor and maintain client SLAs and KPI Targets. Manage client stock, preparing monthly reports and proposing replenishment levels. Resolve day-to-day activities and escalate issues in accordance with company guidelines. Collate clients' artwork requests for internal products and advertisements. Liaise with the supply chain to maintain an optimum balance of price and quality. Provide cover for team colleagues during periods of absence and/or holiday cover. Liaise with the finance department to handle various requests, including credit card payments, cash collection, and invoicing. Ensure non-conformance prevention and timely resolution of customer complaints. Experience, skills, and abilities: Proven ability to work independently as an Account Manager without close supervision. Excellent organisational, planning, and administration skills with excellent attention to detail. Energetic and self-motivated, with the ability to multitask effectively. Demonstrated commitment to meeting deadlines and exceeding client expectations. Positive attitude and a willingness to go above and beyond to deliver excellent results. Strong team player with excellent interpersonal skills and effective communication at all levels. Confident decision-maker with high IT literacy and numeracy skills. Proficient in Excel, Word, and have knowledge of Access database. Join our client's team and contribute to their success in providing outstanding service to their clients. Apply now to be considered for this exciting opportunity! Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
May 02, 2024
Full time
We are currently seeking a dynamic and motivated individual to join our client's team as an Account Administrator. As a key team member of the team, you will play a vital role in supporting and reporting into the Key Account Executive, providing exceptional service to their extensive client base within the Transport sector. Responsibilities: Act as the main point of contact for key customers, owning and nurturing relationships to meet revenue targets. Identify and capitalise on business opportunities, collaborating closely with the Key Account Manager. Proactively expand our client's product portfolio within the existing account database. Conduct contract and commercial reviews with existing clients, ensuring their requirements are met and their satisfaction is increased. Liaise with internal support teams to ensure accurate and efficient processing of customer sales. Maintain a high level of autonomy while also providing guidance and assistance to fellow team members. Manage the full order journey, from order to manufacture, resolving any queries that may arise. Key Deliverables: Build strong relationships with clients and be their main internal point of contact. Support the Internal and External Sales Teams, colleagues, and other Group members with client requests. Handle inbound calls and email enquiries from clients. Process sales and purchase orders for manufactured, sub-contracted products, and distributor contacts. Work closely with planning and production teams to ensure clients' lead times are met. Update and maintain the Company's CRM system to monitor all aspects of the ordering process. Monitor and maintain client SLAs and KPI Targets. Manage client stock, preparing monthly reports and proposing replenishment levels. Resolve day-to-day activities and escalate issues in accordance with company guidelines. Collate clients' artwork requests for internal products and advertisements. Liaise with the supply chain to maintain an optimum balance of price and quality. Provide cover for team colleagues during periods of absence and/or holiday cover. Liaise with the finance department to handle various requests, including credit card payments, cash collection, and invoicing. Ensure non-conformance prevention and timely resolution of customer complaints. Experience, skills, and abilities: Proven ability to work independently as an Account Manager without close supervision. Excellent organisational, planning, and administration skills with excellent attention to detail. Energetic and self-motivated, with the ability to multitask effectively. Demonstrated commitment to meeting deadlines and exceeding client expectations. Positive attitude and a willingness to go above and beyond to deliver excellent results. Strong team player with excellent interpersonal skills and effective communication at all levels. Confident decision-maker with high IT literacy and numeracy skills. Proficient in Excel, Word, and have knowledge of Access database. Join our client's team and contribute to their success in providing outstanding service to their clients. Apply now to be considered for this exciting opportunity! Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Wallace Hind Selection LTD
Letchworth Garden City, Hertfordshire
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Four Squared Recruitment Ltd
Ross-on-wye, Herefordshire
Sales Administrator 22-25k Ross-on-Wye We're looking for a dynamic individual to join our client as a Sales Administration. This role involves maintaining exceptional customer relationships, managing quotations, and ensuring compliance, where necessary. This is an opportunity to work for a forward-thinking, specialist business in Ross-on-Wyw The role Support sales team with quotation preparation and follow-ups. Process sales orders accurately and efficiently. Analyse sales data and report on financial aspects. Assist in pre-sales and marketing activities. Maintain CRM and support system development. Adhere to company policies and regulatory requirements. Requirements Prior experience in sales administration. Strong communication and interpersonal skills. Attention to detail and ability to work in a fast-paced environment. Proficiency in Microsoft Office suite. Willingness to learn and adapt to fast-paced environments. 1170-EA
May 02, 2024
Full time
Sales Administrator 22-25k Ross-on-Wye We're looking for a dynamic individual to join our client as a Sales Administration. This role involves maintaining exceptional customer relationships, managing quotations, and ensuring compliance, where necessary. This is an opportunity to work for a forward-thinking, specialist business in Ross-on-Wyw The role Support sales team with quotation preparation and follow-ups. Process sales orders accurately and efficiently. Analyse sales data and report on financial aspects. Assist in pre-sales and marketing activities. Maintain CRM and support system development. Adhere to company policies and regulatory requirements. Requirements Prior experience in sales administration. Strong communication and interpersonal skills. Attention to detail and ability to work in a fast-paced environment. Proficiency in Microsoft Office suite. Willingness to learn and adapt to fast-paced environments. 1170-EA
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
May 02, 2024
Full time
Are you an ambitious Service Administrator, Office Administrator, or Service Support Coordinator? Looking to continue learning and progressing on your professional journey? We are a progressive, high-quality business with a slick image, futuristic products, and prestigious customers! We are offering to develop a smart, motivated, customer-centric individual, into a role covering both service administration and support to our engineering teams. BASIC SALARY: £26,000 - £30,000 (negotiable depending on experience and background) BENEFITS: 25 days Annual Leave (plus bank holidays) Hybrid Working Option (After 6 Month Training Period) Company Pension - matched to 5% Private Healthcare (for Employee and Family) Life Assurance Cover Extensive Training LOCATION: Letchworth COMMUTABLE LOCATIONS: Welwyn Garden City, Luton, Biggleswade, Royston, Hitchin, Buntingford, Baldock, Flitwick, Hatfield. Following your initial 6-month training period, there will be the option for your role to become Hybrid working. JOB DESCRIPTION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment As our Service Support Administrator, you will supporting our service and engineering teams with administrative duties within our brand new Letchworth UK HQ & Demo Centre. Work will be incoming in waves, and while there are no KPIs, you will be proactive and well-planned. We will provide you with full training on our products, applications, processes, and procedures. KEY RESPONSIBILITIES: Both proactively and reactively acting as our ambassador on the telephone. Intake of customer calls via telephone / web / email; logging the customer call-out or breakdown, and ensuring they are followed up on. Liaising with engineers, scheduling engineers, quotes for spare parts, updating tasks on CRM system (Salesforce). Preparing job reports and engineer checklist both to customers, and in Salesforce to keep on top of systems data quality. PERSON SPECIFICATION: Service Administrator, Service Coordinator - Manufacturing, Industrial Equipment You will have the following characteristics & experiences: Previous experience working as a service coordinator / administrator, supporting a field-based service team. Day-to-day experience of using CRM systems (ideally Salesforce), to log leads, handle opportunities and quotes, etc. Proficient with Microsoft Office suite (Outlook, Word, Excel, etc.) Easy going, people person with a can-do attitude and a keen eye for detail. Excellent spoken and written English. Quality driven. OUR COMPANY: We are a multiple-award winning manufacturer of prestigious brands in technical / industrial equipment and are recognised worldwide as "State of the Art" innovators of high-value capital solutions which are used in a wide range of industries, including Automotive, Aerospace, Medical, Formula 1, Leather Goods, Apparel, and Marine, etc. With a first-class reputation, we pride ourselves in excellent customer care and as part of our organic growth programme, we are seeking to employ ambitious individuals with the aspiration to become the very best that they can be. PROSPECTS: We constantly strive to develop our staff to take on additional responsibilities and grow professionally. Wherever possible, we actively seek to promote from within. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Service Administrator, Office Administrator, Service Coordinator, Office Manager, Office Supervisor, Service Advisor - Manufacturing, Industrial Equipment, Automotive, Aerospace, Medical, Leather Goods, Apparel, and Marine INTERESTED? Please click apply. You will receive an acknowledgement of your application. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK17686, Wallace Hind Selection
Sales Order Administrator £24,000 - £25,000 (depending on experience) NG2 - 5 mins from tram stop / free parking Overview: Our client has a global presence in its field of manufacturing and prides itself on the level of customer service it delivers. With this in mind, they are looking to appoint an experienced Customer Service / Sales Administrator who can continually challenge and constantly exceed their customers expectations. This is a busy role where the team work together to cover the duties to ensure the department runs smoothly. Duties for the Customer Service Administrator: Answering telephoning calls Taking customer sales orders / order administration Order processing / data entry Raising customer invoices Inputting customer orders on to SAP software Raising the necessary paperwork for customer collections including credits Giving prices to customers Providing admin support for designated sales reps Dealing with customer service queries - verbally and via email Daily and monthly updates for the website Communication at all levels via phone and emails Skills require for Customer Service Administrator: Good Customer Service Skills Good Telephone manner Experience working in a busy office environment Able to process orders quickly and efficiently Invoice (or similar) exerience is a bonus Able to work well under pressure Able to work to cut off times and be good at prioritising orders Used to dealing with customer service queries Microsoft Office i.e Word & Excel Hours: Hours of work will be 9am to 5.30pm Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful.
May 02, 2024
Full time
Sales Order Administrator £24,000 - £25,000 (depending on experience) NG2 - 5 mins from tram stop / free parking Overview: Our client has a global presence in its field of manufacturing and prides itself on the level of customer service it delivers. With this in mind, they are looking to appoint an experienced Customer Service / Sales Administrator who can continually challenge and constantly exceed their customers expectations. This is a busy role where the team work together to cover the duties to ensure the department runs smoothly. Duties for the Customer Service Administrator: Answering telephoning calls Taking customer sales orders / order administration Order processing / data entry Raising customer invoices Inputting customer orders on to SAP software Raising the necessary paperwork for customer collections including credits Giving prices to customers Providing admin support for designated sales reps Dealing with customer service queries - verbally and via email Daily and monthly updates for the website Communication at all levels via phone and emails Skills require for Customer Service Administrator: Good Customer Service Skills Good Telephone manner Experience working in a busy office environment Able to process orders quickly and efficiently Invoice (or similar) exerience is a bonus Able to work well under pressure Able to work to cut off times and be good at prioritising orders Used to dealing with customer service queries Microsoft Office i.e Word & Excel Hours: Hours of work will be 9am to 5.30pm Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful.
Customer Service Administrator £24,000 - £25,000 (depending on experience) NG2 - 5 mins from tram stop / free parking Overview: Our client has a global presence in its field of manufacturing and prides itself on the level of customer service it delivers. With this in mind, they are looking to appoint an experienced Customer Service / Sales Administrator who can continually challenge and constantly exceed their customers expectations. This is a busy role where the team work together to cover the duties to ensure the department runs smoothly. Duties for the Customer Service Administrator: Answering telephoning calls Taking customer sales orders / order administration Order processing / data entry Raising customer invoices Inputting customer orders on to SAP software Raising the necessary paperwork for customer collections including credits Giving prices to customers Providing admin support for designated sales reps Dealing with customer service queries - verbally and via email Daily and monthly updates for the website Communication at all levels via phone and emails Skills require for Customer Service Administrator: Good Customer Service Skills Good Telephone manner Experience working in a busy office environment Able to process orders quickly and efficiently Invoicing (or similar) experience is a bonus Able to work well under pressure Able to work to cut off times and be good at prioritising orders Used to dealing with customer service queries Microsoft Office i.e Word & Excel Hours: Hours of work will be 9am to 5.30pm Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful.
May 02, 2024
Full time
Customer Service Administrator £24,000 - £25,000 (depending on experience) NG2 - 5 mins from tram stop / free parking Overview: Our client has a global presence in its field of manufacturing and prides itself on the level of customer service it delivers. With this in mind, they are looking to appoint an experienced Customer Service / Sales Administrator who can continually challenge and constantly exceed their customers expectations. This is a busy role where the team work together to cover the duties to ensure the department runs smoothly. Duties for the Customer Service Administrator: Answering telephoning calls Taking customer sales orders / order administration Order processing / data entry Raising customer invoices Inputting customer orders on to SAP software Raising the necessary paperwork for customer collections including credits Giving prices to customers Providing admin support for designated sales reps Dealing with customer service queries - verbally and via email Daily and monthly updates for the website Communication at all levels via phone and emails Skills require for Customer Service Administrator: Good Customer Service Skills Good Telephone manner Experience working in a busy office environment Able to process orders quickly and efficiently Invoicing (or similar) experience is a bonus Able to work well under pressure Able to work to cut off times and be good at prioritising orders Used to dealing with customer service queries Microsoft Office i.e Word & Excel Hours: Hours of work will be 9am to 5.30pm Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful.