Parts Advisor Vacancy - Maidenhead Salary: £29,000 + OTE £34,000Hours: Monday - Friday, 7.45am - 5.15pm, No SaturdaysRef: OC17669 We have a new vacancy for a Parts Advisor for my client's main dealership in the Maidenhead area. Excellent opportunity for a Parts Advisor to join a high performing team. This role suits a Parts Advisor looking for a long-term role. Fantastic benefits package that includes: Competitive starting salaryCompany pension schemeTraining provided Role: Receiving parts into stock. Booking parts to workshop jobs. Maintaining stock levels. Handling retail enquiries. Requirements: Minimum 1 year's Parts experience working for a Main Dealer. Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant - Jack Adams Octane Recruitment INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
May 05, 2024
Full time
Parts Advisor Vacancy - Maidenhead Salary: £29,000 + OTE £34,000Hours: Monday - Friday, 7.45am - 5.15pm, No SaturdaysRef: OC17669 We have a new vacancy for a Parts Advisor for my client's main dealership in the Maidenhead area. Excellent opportunity for a Parts Advisor to join a high performing team. This role suits a Parts Advisor looking for a long-term role. Fantastic benefits package that includes: Competitive starting salaryCompany pension schemeTraining provided Role: Receiving parts into stock. Booking parts to workshop jobs. Maintaining stock levels. Handling retail enquiries. Requirements: Minimum 1 year's Parts experience working for a Main Dealer. Knowledge of Kerridge or Pinnacle would be advantageous. Full UK Driving License. Consultant - Jack Adams Octane Recruitment INDAS Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Regional Support Manager Location : Stockport/ Bolton / Bradford Position: Regional Support Manager Salary: Up to £50k per annum + Car allowance & Mileage Hours: Full time - 40 hours per week Contract type: Permanent About the company: We provide high quality residential and nursing care to residents across almost 50 homes across the UK, with additional services in domiciliary care through our sister brand. Voted in the Top 20 care home providers in the UK, we provide specialist care for the elderly, those living with dementia and/ or physical disabilities and mental health needs, delivering the highest standards of person-centred care via our dedicated teams of staff. About the role: As the Regional Support Manager your primary focus will be to support the regional manager with providing hands on support at home level. Working alongside the home management teams you will support with the review and implementation of key focus areas and action plans to ensure the home runs successfully. You will also be required to step in as acting manager in the registered manager's absence. The role covers support to 4 of our homes across Stockport and Bolton. About you: We are looking for a passionate and confident leader who has experience managing a nursing home and a proven track record in achieving and maintaining a 'Good' CQC rating. You will hold an active nursing pin and have experience managing medium sized nursing/ dementia homes. Requirements: Proven track record of Good CQC ratings in previous nursing homes Experience running medium sized nursing homes Valid NMC pin required Experience with clinical auditing Good working knowledge of regulatory frameworks Benefits Offered: Excellent induction and training programmes Workplace pension Support with continuous professional development Paid annual leave Uniforms provided How to Apply: For more information contact Katie Beach - Recruitment Team Lead (Nursing and Senior Clinical Management) Direct dial: (phone number removed) Whatsapp: (phone number removed) Text message only (please include your name): (phone number removed) Email: (url removed) Linked in: (url removed)/in/katie-beach-79b50a17 The actual rate of pay will be within these advertised bandings and will be dependent on your ability to demonstrate your competence during the interview RGN / RMN /RNLD / NURSE / REGISTERED NURSE / NMC PIN / HEALTHCARE / CLINICAL / STAFF SE / NURSING HOME NURSE / NURSING HOME / ELDERLY CARE / CARE HOME / CARE HOME NURSE / ADULT NURSE / STUDENT NURSE / PERIPATETIC NURSE / RN / SISTER / WARD SISTER / WARD MANAGER / DEPUTY MANAGER / CLINICAL DEPUTY MANAGER / HOME MANAGER / CARE HOME MANAGER / CLINICAL LEAD / CSM / CLINICAL SERVICES MANAGER / HEAD OF CARE APPNHKB2
May 05, 2024
Full time
Regional Support Manager Location : Stockport/ Bolton / Bradford Position: Regional Support Manager Salary: Up to £50k per annum + Car allowance & Mileage Hours: Full time - 40 hours per week Contract type: Permanent About the company: We provide high quality residential and nursing care to residents across almost 50 homes across the UK, with additional services in domiciliary care through our sister brand. Voted in the Top 20 care home providers in the UK, we provide specialist care for the elderly, those living with dementia and/ or physical disabilities and mental health needs, delivering the highest standards of person-centred care via our dedicated teams of staff. About the role: As the Regional Support Manager your primary focus will be to support the regional manager with providing hands on support at home level. Working alongside the home management teams you will support with the review and implementation of key focus areas and action plans to ensure the home runs successfully. You will also be required to step in as acting manager in the registered manager's absence. The role covers support to 4 of our homes across Stockport and Bolton. About you: We are looking for a passionate and confident leader who has experience managing a nursing home and a proven track record in achieving and maintaining a 'Good' CQC rating. You will hold an active nursing pin and have experience managing medium sized nursing/ dementia homes. Requirements: Proven track record of Good CQC ratings in previous nursing homes Experience running medium sized nursing homes Valid NMC pin required Experience with clinical auditing Good working knowledge of regulatory frameworks Benefits Offered: Excellent induction and training programmes Workplace pension Support with continuous professional development Paid annual leave Uniforms provided How to Apply: For more information contact Katie Beach - Recruitment Team Lead (Nursing and Senior Clinical Management) Direct dial: (phone number removed) Whatsapp: (phone number removed) Text message only (please include your name): (phone number removed) Email: (url removed) Linked in: (url removed)/in/katie-beach-79b50a17 The actual rate of pay will be within these advertised bandings and will be dependent on your ability to demonstrate your competence during the interview RGN / RMN /RNLD / NURSE / REGISTERED NURSE / NMC PIN / HEALTHCARE / CLINICAL / STAFF SE / NURSING HOME NURSE / NURSING HOME / ELDERLY CARE / CARE HOME / CARE HOME NURSE / ADULT NURSE / STUDENT NURSE / PERIPATETIC NURSE / RN / SISTER / WARD SISTER / WARD MANAGER / DEPUTY MANAGER / CLINICAL DEPUTY MANAGER / HOME MANAGER / CARE HOME MANAGER / CLINICAL LEAD / CSM / CLINICAL SERVICES MANAGER / HEAD OF CARE APPNHKB2
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual Spanish/English Customer Service Representative to join their busy, successful, Customer Care Team. Paying £25-27Kpa depending on experience. Job Summary: To be responsible for managing the order entry to cash process and delivering outstanding customer service to a range of Commercial key accounts, whilst following approved SOX compliant internal processes. In order to achieve this, the Account Coordinator will be required to liaise & work closely with other areas of the organisation as specified above. Key Responsibilities: To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing; using telephone, e-mail and fax to provide our customers with an efficient, reliable service To respond effectively to queries relating to customer orders and deliveries To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts To resolve customer complaints and invoice queries To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner To be in regular contact with our Sales Account Managers and local SPG contacts, and to ensure relevant information relating to customer orders & deliveries (especially changes to expected customer demand abnormal orders, postponed or cancelled deliveries, etc) is communicated in a timely manner To understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc) To implement process improvements which will improve operational effectiveness and enhance profitability To ensure that customer account records are kept up to date for audit purposes To identify and resolve with the data management team any master data errors affecting the OTC process To provide support for other members of the team (and back up as required for other CFT teams)
May 05, 2024
Full time
My international client are a market leader in the print and film industry based in Watford. They are looking for a Bilingual Spanish/English Customer Service Representative to join their busy, successful, Customer Care Team. Paying £25-27Kpa depending on experience. Job Summary: To be responsible for managing the order entry to cash process and delivering outstanding customer service to a range of Commercial key accounts, whilst following approved SOX compliant internal processes. In order to achieve this, the Account Coordinator will be required to liaise & work closely with other areas of the organisation as specified above. Key Responsibilities: To manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing; using telephone, e-mail and fax to provide our customers with an efficient, reliable service To respond effectively to queries relating to customer orders and deliveries To manage deliveries in line with customer expectations, liaising with 3rd party warehouses and other supply chain contacts To resolve customer complaints and invoice queries To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner To be in regular contact with our Sales Account Managers and local SPG contacts, and to ensure relevant information relating to customer orders & deliveries (especially changes to expected customer demand abnormal orders, postponed or cancelled deliveries, etc) is communicated in a timely manner To understand the operational requirements of key customers (key contacts, delivery specifications, booking requirements, etc) To implement process improvements which will improve operational effectiveness and enhance profitability To ensure that customer account records are kept up to date for audit purposes To identify and resolve with the data management team any master data errors affecting the OTC process To provide support for other members of the team (and back up as required for other CFT teams)
We have an exciting opportunity for an experienced individual to join our Central Engineering team as a Staff Systems Integration Engineer. In this role you will be responsible for delivering complex integrated hardware systems (as well as but not limited to but including software development coordination) needed on a projects from the initiation phase up to handover to the final client The Central Engineering New System Integration team carries out integration and configuration engineering for our new system to support our build installations around the world. They manage the technical Integration definition to our New Systems and Products working closely with product managers, Development teams, Implementation Engineers and Product Engineering teams. They provide ongoing product/system integration support to triage any engineering issues as well as providing valuable feedback to Ocado Technology for future developments and resolution of technical challenges. This is a permanent hybrid position based in Hatfield, although international travel may be required. Roles & Responsibilities Contribute significantly to difficult decision making in your domain. Recommend considered risks when appropriate and drive delivery of value. Champion craft skills across your department, sharing great practices and knowledge. Advise a variety of roles to support pivotal decision making. Increase the effectiveness and impact of others, for example by teaching, coaching or providing opportunities for others to grow. Educate the organisation and clients about the system and hardware integration procedure, its implementation and its use. Define integration strategies and methods, and then planning them in accordance with established deadlines and time schedules Lead risk identification, management systems and culture. Identify risks and issues before they have arisen and take action to minimise impact and ensure they do not happen again Develops and applies new engineering theories and techniques in the workplace, keeping up to date with relevant engineering issues and defining their impact to the wider business. Identify what data is important to measure about your new System. Extract, gather and present this data effectively to support future design definition, delivery and operation. Help your team and other teams resolve complex engineering problems through effective collaboration and guidance. Leads the realisation from definition stage to handover of the new 3rd party systems by coordinating and interacting with the relevant internal and or external stakeholders Integrating new hardware and complex systems Provide on-site support when appropriate at the site location to deliver the 3rd party systems coordinating with the relevant suppliers and internal teams Make sure your System integration can be diagnostically analysed, where practical, building in observability, in order to resolve faults, be maintainable and Determine that the outcome of the integration has met the organisation's needs Provide Technology Operations teams with all that is required to enable them to work up any required quality / procurement related issue or solution through the appropriate process. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job Knowledge, Skills and Experience Minimum of 6 years of relevant experience with evidence of delivering on accountabilities and responsibilities relating to 3rd party System Integration engineering Strong communication skills (both written and verbal) with ability to write documentation and deliver presentations of technical issues remotely & in person Technical / Engineering qualification to degree level or internationally recognised equivalent qualifications in a relevant field. Full Clean Driving Licence Working knowledge of a range of project management skills, tools and approaches Experienced with delivering through remote teams International working experience and availability Wide range of knowledge of systems and products as well as contacts in relevant Industries About Us Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. What we offer you Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days 'working from anywhere in the world' policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on and free delivery for all employees (within the first month of joining!
May 05, 2024
Full time
We have an exciting opportunity for an experienced individual to join our Central Engineering team as a Staff Systems Integration Engineer. In this role you will be responsible for delivering complex integrated hardware systems (as well as but not limited to but including software development coordination) needed on a projects from the initiation phase up to handover to the final client The Central Engineering New System Integration team carries out integration and configuration engineering for our new system to support our build installations around the world. They manage the technical Integration definition to our New Systems and Products working closely with product managers, Development teams, Implementation Engineers and Product Engineering teams. They provide ongoing product/system integration support to triage any engineering issues as well as providing valuable feedback to Ocado Technology for future developments and resolution of technical challenges. This is a permanent hybrid position based in Hatfield, although international travel may be required. Roles & Responsibilities Contribute significantly to difficult decision making in your domain. Recommend considered risks when appropriate and drive delivery of value. Champion craft skills across your department, sharing great practices and knowledge. Advise a variety of roles to support pivotal decision making. Increase the effectiveness and impact of others, for example by teaching, coaching or providing opportunities for others to grow. Educate the organisation and clients about the system and hardware integration procedure, its implementation and its use. Define integration strategies and methods, and then planning them in accordance with established deadlines and time schedules Lead risk identification, management systems and culture. Identify risks and issues before they have arisen and take action to minimise impact and ensure they do not happen again Develops and applies new engineering theories and techniques in the workplace, keeping up to date with relevant engineering issues and defining their impact to the wider business. Identify what data is important to measure about your new System. Extract, gather and present this data effectively to support future design definition, delivery and operation. Help your team and other teams resolve complex engineering problems through effective collaboration and guidance. Leads the realisation from definition stage to handover of the new 3rd party systems by coordinating and interacting with the relevant internal and or external stakeholders Integrating new hardware and complex systems Provide on-site support when appropriate at the site location to deliver the 3rd party systems coordinating with the relevant suppliers and internal teams Make sure your System integration can be diagnostically analysed, where practical, building in observability, in order to resolve faults, be maintainable and Determine that the outcome of the integration has met the organisation's needs Provide Technology Operations teams with all that is required to enable them to work up any required quality / procurement related issue or solution through the appropriate process. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job Knowledge, Skills and Experience Minimum of 6 years of relevant experience with evidence of delivering on accountabilities and responsibilities relating to 3rd party System Integration engineering Strong communication skills (both written and verbal) with ability to write documentation and deliver presentations of technical issues remotely & in person Technical / Engineering qualification to degree level or internationally recognised equivalent qualifications in a relevant field. Full Clean Driving Licence Working knowledge of a range of project management skills, tools and approaches Experienced with delivering through remote teams International working experience and availability Wide range of knowledge of systems and products as well as contacts in relevant Industries About Us Our teams are putting the world's retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. What we offer you Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. 30 days 'working from anywhere in the world' policy Wellbeing support through dedicated apps and an Employee Assistance Programme 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase) Pension scheme (various options available including employer contribution matching up to 7%) Generous Private Medical Insurance (within the first month of joining!) Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) Train Ticket loan (interest-free) Cycle to Work Scheme Free shuttle bus to and from Hatfield Train Station to the Hatfield offices Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices Opportunity to participate in Sharesave and Buy as You Earn share schemes 15% discount on and free delivery for all employees (within the first month of joining!
Account Sourcing Director page is loaded Account Sourcing Director Apply remote type Remote locations London, GBR time type Full time posted on Posted 4 Days Ago job requisition id REQ351905 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves The Client Sourcing Director (CSD) role will manage a portfolio of client accounts and be the key interface with the account management. The CSD will line manage 4-5 Account Sourcing Managers and be accountable for the delivery of sourcing targets within their area of responsibility. Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across the portfolio under management (includes all service lines as required). Accountable for implementation of strategic client accounts and pursuits, procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract approvals, Savings reporting, documentation and compliance. Manage team and stakeholders to ensure that scope of services/service level agreements are in place (collaboration with Account Manager, Facilities Managers, Operations Team and client contacts as appropriate). To track budget / savings from tenders / process re-design / negotiation initiatives and provide monthly/ Quarterly reports to Sourcing & Procurement Leadership To ensure that all vendor details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the vendor contracts. To manage framework relationships with JLL preferred suppliers. Review performance as outlined in the framework agreements. Transformation activities are supported by the team including audits, reports and actions. Gather knowledge on Market & Country intelligence, report information through the Knowledge Centre As required support the new business through Solutions Development with country/ regional knowledge and potential site visits. Assist in bid supplier solutions/ strategies Developing the Supply Chain to meet the business and client needs, strengthening the capabilities for opportunities of partnership and B2B. Develop team and give Training / guidance / support on the Sourcing & Procurement Strategic Sourcing activities, ensure understanding in the tools, systems, regulations, country/ regional practices are available. Leading Saves/ innovation summits by category within country Ensure Policies and procedures on the accounts relate to the appropriate country operations and practices. That they are reviewed annually and are current. Ensure Sourcing & Procurement Account Sourcing Managers develop and implement Sourcing plans for their client/country/region. Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills 5 to 10 years in similar position Excellent inter-personal, communication and negotiation skills Excellent numerical and commercial acumen Strong analytical ability required Strong written and verbal English language skills, additional WE language preferred/required Deep understanding of IFM services and supplier environment Sourcing procedures and protocols - particularly for service contracts Experience working with suppliers across the EMEA region Hold a business management or related degree MCIPS or Country Equivalent preferable. If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Similar Jobs (4) Client Sourcing Director remote type On-site locations London, GBR time type Full time posted on Posted 7 Days Ago Account Sourcing Manager remote type Remote locations London, GBR time type Full time posted on Posted 30+ Days Ago Account Sourcing Manager remote type On-site locations 2 Locations time type Full time posted on Posted 17 Days Ago Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
May 05, 2024
Full time
Account Sourcing Director page is loaded Account Sourcing Director Apply remote type Remote locations London, GBR time type Full time posted on Posted 4 Days Ago job requisition id REQ351905 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves The Client Sourcing Director (CSD) role will manage a portfolio of client accounts and be the key interface with the account management. The CSD will line manage 4-5 Account Sourcing Managers and be accountable for the delivery of sourcing targets within their area of responsibility. Responsible for management and performance of all strategic sourcing and procurement related activities for specific client requirements across the portfolio under management (includes all service lines as required). Accountable for implementation of strategic client accounts and pursuits, procurement planning, RFP management, bid analysis and recommendations, liaison with client governance teams for Contract approvals, Savings reporting, documentation and compliance. Manage team and stakeholders to ensure that scope of services/service level agreements are in place (collaboration with Account Manager, Facilities Managers, Operations Team and client contacts as appropriate). To track budget / savings from tenders / process re-design / negotiation initiatives and provide monthly/ Quarterly reports to Sourcing & Procurement Leadership To ensure that all vendor details and files are complete and immediately updated with notified changes and actively monitor and document any changes required to the vendor contracts. To manage framework relationships with JLL preferred suppliers. Review performance as outlined in the framework agreements. Transformation activities are supported by the team including audits, reports and actions. Gather knowledge on Market & Country intelligence, report information through the Knowledge Centre As required support the new business through Solutions Development with country/ regional knowledge and potential site visits. Assist in bid supplier solutions/ strategies Developing the Supply Chain to meet the business and client needs, strengthening the capabilities for opportunities of partnership and B2B. Develop team and give Training / guidance / support on the Sourcing & Procurement Strategic Sourcing activities, ensure understanding in the tools, systems, regulations, country/ regional practices are available. Leading Saves/ innovation summits by category within country Ensure Policies and procedures on the accounts relate to the appropriate country operations and practices. That they are reviewed annually and are current. Ensure Sourcing & Procurement Account Sourcing Managers develop and implement Sourcing plans for their client/country/region. Interested? An ideal candidate would need to have the following qualifications Desired experience and technical skills 5 to 10 years in similar position Excellent inter-personal, communication and negotiation skills Excellent numerical and commercial acumen Strong analytical ability required Strong written and verbal English language skills, additional WE language preferred/required Deep understanding of IFM services and supplier environment Sourcing procedures and protocols - particularly for service contracts Experience working with suppliers across the EMEA region Hold a business management or related degree MCIPS or Country Equivalent preferable. If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Location: Remote -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here . Similar Jobs (4) Client Sourcing Director remote type On-site locations London, GBR time type Full time posted on Posted 7 Days Ago Account Sourcing Manager remote type Remote locations London, GBR time type Full time posted on Posted 30+ Days Ago Account Sourcing Manager remote type On-site locations 2 Locations time type Full time posted on Posted 17 Days Ago Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Senior Architectural Technologist required to join an award-winning regional AJ100 Architectural Practice located in the heart of Leeds City Centre in a delightful landmark studio with expansive views across the city! Our client are a dedicated team of 200+ enthusiastic individuals that care about creating places that foster human connection while adding commercial, civic, environmental, and social value to all the projects they undertake. Their portfolio is hugely expansive across the following core sectors - City Living, Mixed Use, Leisure, Commercial workplace, Education, Industrial, MOD estates, Bluelight & Healthcare! Current project demands are city centre living high rise residential, Masterplanning and net zero commercial office developments. As Senior Architectural Technologist you will be responsible for supporting projects through all RIBA stages and building and maintaining excellent relationships with colleagues, clients, contractors, and Local Authorities. If you are looking to develop your career in a friendly, collaborative and creative environment with a business committed to its people this is the role for you. The Leeds studio proudly promotes continuous development and build teams around people needs. Moreover, they successfully coordinate CIAT certification via a mentoring scheme which will really benefit career and professional development if you are not already MCIAT! Senior Architectural Technologist Responsibilities: Provide high quality technical drawings and supporting technical information in compliance with the practices Quality Management procedures. Where identified as Project Manager , ensure the efficient delivery of the technical services identified in the project brief, to the agreed deadlines & within budget. Maintain a competent working knowledge of current and pending legislation affecting the production of technical information and ensure compliant with relevant Building Regulations, Building Bulletins and Health and Safety guidance in relation to managing projects. Manage the production of detailed design drawings, working drawings, schedules, and specifications, 2D and 3D drawings in either CAD or BIM where relevant. Arrange project reviews to assist with resolving technical issues as they arise. Ensure clear understanding of Appointment Documents & Scope of Services. Notify the Directors of potential PI claims or issues that require their review. Assist with the mentoring of junior members of the technical team on all aspects of technical delivery. We want to hear from you if you have the skills and qualifications listed below: HNC/HND in a related discipline or can demonstrate significant relevant experience. Membership of CIAT or working towards chartered status. Proven record of accomplishment of delivering multiple projects listed above. Proficiency with AutoCAD, Revit and SketchUp. Ability to manage workload effectively, make clear decisions and meet tight deadlines. Evidence of building and maintaining working relationships with clients, contractors, team members, colleagues and third parties. What you will get in return: People are at the heart of what our client does They offer a competitive salary between 42,000- 48,000 and a benefits package that promotes a work-life balance and supports your professional development needs. Life assurance, bonus scheme, Cycle to work scheme, Employee Assistance Program, Healthcare Cashback scheme, gym discounts, hybrid working opportunities, regular social activities plus more are among some of the benefits on offer. Interested, please contact James Jackson for further details (phone number removed)
May 05, 2024
Full time
Senior Architectural Technologist required to join an award-winning regional AJ100 Architectural Practice located in the heart of Leeds City Centre in a delightful landmark studio with expansive views across the city! Our client are a dedicated team of 200+ enthusiastic individuals that care about creating places that foster human connection while adding commercial, civic, environmental, and social value to all the projects they undertake. Their portfolio is hugely expansive across the following core sectors - City Living, Mixed Use, Leisure, Commercial workplace, Education, Industrial, MOD estates, Bluelight & Healthcare! Current project demands are city centre living high rise residential, Masterplanning and net zero commercial office developments. As Senior Architectural Technologist you will be responsible for supporting projects through all RIBA stages and building and maintaining excellent relationships with colleagues, clients, contractors, and Local Authorities. If you are looking to develop your career in a friendly, collaborative and creative environment with a business committed to its people this is the role for you. The Leeds studio proudly promotes continuous development and build teams around people needs. Moreover, they successfully coordinate CIAT certification via a mentoring scheme which will really benefit career and professional development if you are not already MCIAT! Senior Architectural Technologist Responsibilities: Provide high quality technical drawings and supporting technical information in compliance with the practices Quality Management procedures. Where identified as Project Manager , ensure the efficient delivery of the technical services identified in the project brief, to the agreed deadlines & within budget. Maintain a competent working knowledge of current and pending legislation affecting the production of technical information and ensure compliant with relevant Building Regulations, Building Bulletins and Health and Safety guidance in relation to managing projects. Manage the production of detailed design drawings, working drawings, schedules, and specifications, 2D and 3D drawings in either CAD or BIM where relevant. Arrange project reviews to assist with resolving technical issues as they arise. Ensure clear understanding of Appointment Documents & Scope of Services. Notify the Directors of potential PI claims or issues that require their review. Assist with the mentoring of junior members of the technical team on all aspects of technical delivery. We want to hear from you if you have the skills and qualifications listed below: HNC/HND in a related discipline or can demonstrate significant relevant experience. Membership of CIAT or working towards chartered status. Proven record of accomplishment of delivering multiple projects listed above. Proficiency with AutoCAD, Revit and SketchUp. Ability to manage workload effectively, make clear decisions and meet tight deadlines. Evidence of building and maintaining working relationships with clients, contractors, team members, colleagues and third parties. What you will get in return: People are at the heart of what our client does They offer a competitive salary between 42,000- 48,000 and a benefits package that promotes a work-life balance and supports your professional development needs. Life assurance, bonus scheme, Cycle to work scheme, Employee Assistance Program, Healthcare Cashback scheme, gym discounts, hybrid working opportunities, regular social activities plus more are among some of the benefits on offer. Interested, please contact James Jackson for further details (phone number removed)
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Operations Manager - £43,000 - £48,000 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, hybrid working. Location - AG Palmer House, Littlemore, Oxford What You'll Be Doing: Response are recruiting for an Operations Manager within Adult Services. This exciting opportunity is a key role within the organisation, responsible for consistent and effect running of Response Adult Services, covering SPOTS across Oxfordshire, Buckinghamshire & Berkshire. The Operations Manager will have a clear focus upon meeting the needs of our clients alongside meeting corporate objectives, contractual targets and improving the quality of support within financial constraints through the strong leadership and development of their direct reports and employees within their service. If you're a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility : To see full range of responsibilities please view the attached job description and person specification. Ensure services are person-centred and meet the needs of the individual. To ensure that we provide high quality supported housing for all of our residents. Support Area Managers to ensure effective, high-quality services are delivered, and that employees are supported and developed appropriately. Manage approved budgets and monitor staff expenditures, sickness, agency spend and void budget impacts. Ensure that all services are safeguarded and protect vulnerable adults from abuse or the risk of abuse. Maintain an open, positive and inclusive leadership culture, through regular contact with Response's clients, carers, staff and volunteers. To work in partnership with internal and external stakeholders to ensure that service user pathways are identified, followed and evaluated. Complete investigations in line with Serious Incidents Reviews, Complaints, Disciplinaries, Grievances and referrals. Ensure Policies and Safe Operating Procedures within Adult Service Delivery are reviewed regularly, up to date and being complied with across all services. Ensure that health and safety best practice is undertaken across services and that all services are maintaining required risk assessments. Represent Response publicly to a wide range of stakeholders, building relationships with clients, family carers, funders, local government, current and potential partners and other relevant agencies. To work flexibly with a solution focused attitude, across all care and support services as reasonably required and work in a joined-up approach with housing colleagues. The Successful Applicant: Our main priority is to find people who can live our values every day - Caring, Safe, Creative and Aspirational and have a One Team approach.We provide excellent training on everything else, but we do ask that you have: Educated to A Level or equivalent. Detailed understanding of mental health issues. Proven track record in delivering similar services. Substantial experience of leading and managing teams Ability to work well under pressure and prioritise effectively Planning and organisational skills and high attention to detail Strong relationship building and coaching skills including relations with residents, service users, staff, internal and external partners Be compassionate and person-centred Demonstrates high levels of personal and professional integrity working to Response's vision, mission and values What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Operations Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website: Response - Mental Health Care & Support. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We welcome applications from individuals with a range of neurodivergent thinking styles and from those who might need reasonable adjustments. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
May 05, 2024
Full time
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Operations Manager - £43,000 - £48,000 per annum (Salaries vary depending on experiences) Hours - 37 hours per week, hybrid working. Location - AG Palmer House, Littlemore, Oxford What You'll Be Doing: Response are recruiting for an Operations Manager within Adult Services. This exciting opportunity is a key role within the organisation, responsible for consistent and effect running of Response Adult Services, covering SPOTS across Oxfordshire, Buckinghamshire & Berkshire. The Operations Manager will have a clear focus upon meeting the needs of our clients alongside meeting corporate objectives, contractual targets and improving the quality of support within financial constraints through the strong leadership and development of their direct reports and employees within their service. If you're a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you! Overall job responsibility : To see full range of responsibilities please view the attached job description and person specification. Ensure services are person-centred and meet the needs of the individual. To ensure that we provide high quality supported housing for all of our residents. Support Area Managers to ensure effective, high-quality services are delivered, and that employees are supported and developed appropriately. Manage approved budgets and monitor staff expenditures, sickness, agency spend and void budget impacts. Ensure that all services are safeguarded and protect vulnerable adults from abuse or the risk of abuse. Maintain an open, positive and inclusive leadership culture, through regular contact with Response's clients, carers, staff and volunteers. To work in partnership with internal and external stakeholders to ensure that service user pathways are identified, followed and evaluated. Complete investigations in line with Serious Incidents Reviews, Complaints, Disciplinaries, Grievances and referrals. Ensure Policies and Safe Operating Procedures within Adult Service Delivery are reviewed regularly, up to date and being complied with across all services. Ensure that health and safety best practice is undertaken across services and that all services are maintaining required risk assessments. Represent Response publicly to a wide range of stakeholders, building relationships with clients, family carers, funders, local government, current and potential partners and other relevant agencies. To work flexibly with a solution focused attitude, across all care and support services as reasonably required and work in a joined-up approach with housing colleagues. The Successful Applicant: Our main priority is to find people who can live our values every day - Caring, Safe, Creative and Aspirational and have a One Team approach.We provide excellent training on everything else, but we do ask that you have: Educated to A Level or equivalent. Detailed understanding of mental health issues. Proven track record in delivering similar services. Substantial experience of leading and managing teams Ability to work well under pressure and prioritise effectively Planning and organisational skills and high attention to detail Strong relationship building and coaching skills including relations with residents, service users, staff, internal and external partners Be compassionate and person-centred Demonstrates high levels of personal and professional integrity working to Response's vision, mission and values What We Offer: 33 days annual leave (inclusive of bank holidays) Blue Light card and other discounted shopping Employee Assistance Plan - with access to free counselling Cycle to Work Scheme Enhanced family friendly leave Professional qualification sponsorship and study leave £500 refer a friend bonus scheme Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app - approved by NHS Free flu jabs Free DBS application If this Operations Manager position sounds like the role for you then please apply today! We would love to hear from you! To learn more about Response and what we do, please visit our website: Response - Mental Health Care & Support. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We welcome applications from individuals with a range of neurodivergent thinking styles and from those who might need reasonable adjustments. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Business Central Technical Support Analyst Hybrid / West Midlands £35,000 - £38,000 Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team. This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications. This includes troubleshooting and investigating issues such as email, printing, network connectivity, performance issues, security, and authentication. Business Central Technical Support Analyst Key Responsibilities: Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to document issues and resolutions in a knowledge base. Escalate complex issues to the Support Manager or appropriate technical teams when necessary. Monitor application performance and report any recurring or significant issues to the Support Manager. Stay up to date with the latest updates and features of Microsoft Dynamics Business Applications. Qualifications / Experience: Microsoft Business Central experience is essential. Strong technical skills and ability to troubleshoot and resolve issues using various tools and methods. Exposure to Microsoft Cloud Services such as Azure, M365 and BizApps Familiarity with networking and infrastructure both on premise and cloud Expertise and experience in an IT support environment Ability to work effectively in a team environment. Experience with server monitoring tools and diagnostic techniques. Exceptional customer service and communication skills, both verbal and written. Problem solving mindset and analytical - utilising objective evidence to feedback to drive improvement and innovation. SQL and KQL Query Language Skills desirable. Experience with PowerShell desirable. AAD\Entra ID skills, i.e Defender, InTune, Security Centre desirable. Benefits: Competitive Annual Leave - in addition, you will be entitled to an extra day's holiday Access to our Employee Assistance Programme Pension scheme: eligible to join the company pension scheme 3 months after your start date with matched contributions up to 3%. Death in Service: 4 times your salary. Private Health Insurance If this role is of interest, please contact James Aust for more information.
May 05, 2024
Full time
Business Central Technical Support Analyst Hybrid / West Midlands £35,000 - £38,000 Our established client based in the West Midlands is looking for a Business Central Technical Support Analyst to join their team. This role is a key client-facing role responsible for addressing and resolving technical issues related to Microsoft Dynamics 365 Business Applications. This includes troubleshooting and investigating issues such as email, printing, network connectivity, performance issues, security, and authentication. Business Central Technical Support Analyst Key Responsibilities: Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to document issues and resolutions in a knowledge base. Escalate complex issues to the Support Manager or appropriate technical teams when necessary. Monitor application performance and report any recurring or significant issues to the Support Manager. Stay up to date with the latest updates and features of Microsoft Dynamics Business Applications. Qualifications / Experience: Microsoft Business Central experience is essential. Strong technical skills and ability to troubleshoot and resolve issues using various tools and methods. Exposure to Microsoft Cloud Services such as Azure, M365 and BizApps Familiarity with networking and infrastructure both on premise and cloud Expertise and experience in an IT support environment Ability to work effectively in a team environment. Experience with server monitoring tools and diagnostic techniques. Exceptional customer service and communication skills, both verbal and written. Problem solving mindset and analytical - utilising objective evidence to feedback to drive improvement and innovation. SQL and KQL Query Language Skills desirable. Experience with PowerShell desirable. AAD\Entra ID skills, i.e Defender, InTune, Security Centre desirable. Benefits: Competitive Annual Leave - in addition, you will be entitled to an extra day's holiday Access to our Employee Assistance Programme Pension scheme: eligible to join the company pension scheme 3 months after your start date with matched contributions up to 3%. Death in Service: 4 times your salary. Private Health Insurance If this role is of interest, please contact James Aust for more information.
Product Manager, Retail Portfolio Solutions, Home Based We are hiring! Are you an experienced Commercial Insurance Broking professional who is passionate about product management & development? Are you driven to secure the best possible internal and external client outcomes in all that you do ? Structured Portfolio Solutions are a key fundamental of Aon's Commercial Risk UK broking strategy, and we are currently recruiting a Product Manager to join our Retail Portfolio Solutions team to support our plans for future product innovation & growth. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will play a key part of a growing and forward-thinking portfolio solutions team. Aon is passionate about crafting & developing propositions that are unique, keeping the client at the centre of our decisions around product structure & Insurer selection. In this wide and varied role your key responsibilities will include : Management of a portfolio of commercial insurance propositions Developing and managing insurer relationships for the benefit of Aon and our clients Product development & Innovation Establish & develop working relationships with internal collaborators including Product Governance, Broking, client & claims colleagues, technical experts & Aon Legal. Understand how to articulate the value Aon products and solutions deliver to our clients Keeping up to date with market developments to ensure our Aon propositions remain market leading Using Data Insight to drive new ideas/innovative solutions How this opportunity is different ? You will be responsible for managing a portfolio of key products within our Retail Portfolio Solutions team. You'll network across Aon's broking, technical and client management teams and will be regularly collaborating closely and negotiating with our carriers and markets too. A great opportunity to increase your own personal brand while continuing to drive Aon's offering in this most competitive marketplace. Skills and experience that will lead to success Experience of commercial broking & understanding the benefits of structured portfolio solutions Client value focussed (internal and external clients); Excellent understanding of product governance and application of FCA regulation Strong interpersonal, communication and presentation skills with the ability to share knowledge with other colleagues and engage at all levels Excellent attention to detail Ability to work well as part of a team & independently Ability to interpret & analyse data sets How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 05, 2024
Full time
Product Manager, Retail Portfolio Solutions, Home Based We are hiring! Are you an experienced Commercial Insurance Broking professional who is passionate about product management & development? Are you driven to secure the best possible internal and external client outcomes in all that you do ? Structured Portfolio Solutions are a key fundamental of Aon's Commercial Risk UK broking strategy, and we are currently recruiting a Product Manager to join our Retail Portfolio Solutions team to support our plans for future product innovation & growth. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will play a key part of a growing and forward-thinking portfolio solutions team. Aon is passionate about crafting & developing propositions that are unique, keeping the client at the centre of our decisions around product structure & Insurer selection. In this wide and varied role your key responsibilities will include : Management of a portfolio of commercial insurance propositions Developing and managing insurer relationships for the benefit of Aon and our clients Product development & Innovation Establish & develop working relationships with internal collaborators including Product Governance, Broking, client & claims colleagues, technical experts & Aon Legal. Understand how to articulate the value Aon products and solutions deliver to our clients Keeping up to date with market developments to ensure our Aon propositions remain market leading Using Data Insight to drive new ideas/innovative solutions How this opportunity is different ? You will be responsible for managing a portfolio of key products within our Retail Portfolio Solutions team. You'll network across Aon's broking, technical and client management teams and will be regularly collaborating closely and negotiating with our carriers and markets too. A great opportunity to increase your own personal brand while continuing to drive Aon's offering in this most competitive marketplace. Skills and experience that will lead to success Experience of commercial broking & understanding the benefits of structured portfolio solutions Client value focussed (internal and external clients); Excellent understanding of product governance and application of FCA regulation Strong interpersonal, communication and presentation skills with the ability to share knowledge with other colleagues and engage at all levels Excellent attention to detail Ability to work well as part of a team & independently Ability to interpret & analyse data sets How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Job Description Team Administrator - Contact Centre Location: Nottingham City Centre Call CentreSalary: £22,368 starting salaryReports to: Team Leader/Centre Manager Career: Opportunity to work and grow within the largest and most successful estate agency and property services provider in the UK. Career opportunities in residential sales, mortgage services, lettings, conveyancing, and head office functions. Responsibilities As an Administrator, you will provide administrative support services to the Customer Contact Team and Leadership Team.Reporting to the Team Leader/Centre Manager, the CCTA will have regular one-on-one meetings and development sessions to provide coaching, guidance, and growth. There is an expectation that the CCTA will engage in self-development.Data collation, analysis, and report preparation will play a key role in the position, along with becoming a super user on systems used within the team. There may also be times when customer contact is required to assist with quality surveys or queries. What we're looking For in You: Skills and Experience required to be a successful Administrator: Outstanding customer service skills. Solid administration skills. Resilient, positive, numerate, and detail-oriented. Organized and able to prioritize workload in a fast-paced environment. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). Have a keen eye for detail while being able to manage multiple tasks and systems effectively. Confidence in dealing with clients and building relationships with them. Develop and maintain internal/external professional relationships. Be energetic, enthusiastic, and dynamic with a desire to succeed in a very exciting industry/environment. Benefits Company pension scheme Employee discounts and Wellness Programme 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Connells Group is the largest and most successful estate agency and property services provider in the UK. With a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services, including new homes, mortgage services, surveying, conveyancing, and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00331
May 05, 2024
Full time
Job Description Team Administrator - Contact Centre Location: Nottingham City Centre Call CentreSalary: £22,368 starting salaryReports to: Team Leader/Centre Manager Career: Opportunity to work and grow within the largest and most successful estate agency and property services provider in the UK. Career opportunities in residential sales, mortgage services, lettings, conveyancing, and head office functions. Responsibilities As an Administrator, you will provide administrative support services to the Customer Contact Team and Leadership Team.Reporting to the Team Leader/Centre Manager, the CCTA will have regular one-on-one meetings and development sessions to provide coaching, guidance, and growth. There is an expectation that the CCTA will engage in self-development.Data collation, analysis, and report preparation will play a key role in the position, along with becoming a super user on systems used within the team. There may also be times when customer contact is required to assist with quality surveys or queries. What we're looking For in You: Skills and Experience required to be a successful Administrator: Outstanding customer service skills. Solid administration skills. Resilient, positive, numerate, and detail-oriented. Organized and able to prioritize workload in a fast-paced environment. Excellent verbal and written communication skills. IT literate (MS Office, internet, email systems). Have a keen eye for detail while being able to manage multiple tasks and systems effectively. Confidence in dealing with clients and building relationships with them. Develop and maintain internal/external professional relationships. Be energetic, enthusiastic, and dynamic with a desire to succeed in a very exciting industry/environment. Benefits Company pension scheme Employee discounts and Wellness Programme 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Connells Group is the largest and most successful estate agency and property services provider in the UK. With a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services, including new homes, mortgage services, surveying, conveyancing, and more! Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00331
Purpose of the Role The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational through the use of planned, reactive, and cost-effective engineering and maintenance. The department will ensure all records and reports relating to the shopping Centre are kept up-to-date and analysed to identify opportunities for service improvements. A key component to the department is to enhance the brand and overall profitability of the asset by achieving performance targets and other business plan objectives.? Key Responsibilities Collate and check all routine invoices and approve within agreed limits Issue purchase orders for non-routine expenditure.? In collaboration with the Business Support Manager ensure effective management of the service charge budget for the current year and planning/forecast for future years including the FMR Check void units on a regular basis having regard for state of repair and Health, Safety and Fire statutory compliance Host external visits as required Provide direct support to the General Manager as part of the senior leadership team, including participation in the Duty Management rota, including weekends and Bank Holidays Engineering and Maintenance Manage the maintenance and repair of the building and services, fabric, plant machinery, equipment and peripheral areas of the scheme.? Manage the mechanical, electrical and fabric contractors for the shopping centre, ensuring high standards are met through regular reviews, audits and setting clear objectives. Make recommendations to ensure optimum efficiency through regular reviews of key performance indicators.? Ensure regular inspections of the building, services and equipment are undertaken to determine the safety, optimum frequency for planned and periodic maintenance with indication of faults and provision of costs for budgetary purposes.? Responsible for managing the procurement and control of all parts and materials used by the Technical Services Contract team Manage the Technical Services department budgets ensuring correct costs attributed to service charge and car parks delivering these in line with the Business Plan.? Manage the preparation and updating of maintenance records including asset register, operating and maintenance manuals and record drawings via the electronic document storage system.? Ensure the Technical Services department meet relevant legislation and complies with internal policies and procedures and that all projects are completed to contracted standards.? Assist occupiers in the event of an emergency breakdown or malfunction which affects the safety of other retailers, the shopping centre and customers.? Build and maintain effective working relationships with employees throughout the centre, occupiers, contractors, key contacts in the local community and key emergency services.? Ensure effective operational communication including meetings, handovers and reporting.? Collaborate with all other departments including operations, retail liaison, marketing and business support. Work closely with Marketing and commercialisation to understand the requirements for events, activities and on mall retailing. Retail Delivery Support the client with all retail delivery projects, ensuring standards of quality are met and centre processes and procedures adhered to. Project management to include design, scope, communication, time and risk to close out representing Highcross in all project meetings as required. Manage the onsite retail delivery process for all incoming occupiers, Ensuring the correct processes and procedures are followed.? Health and Safety Ensure that all activities comply with relevant legislation e.g. Fire Regularity Reform Act, Health & Safety at Work Act, Data Protection Act etc.? Lead in the management of the health and safety management system, complying with all policies and procedures.? Staff Welfare and Development? Line management responsibilities Technical services coordinator Health& Safety and Compliance coordinator Complete regular performance reviews with all direct reports? Identify those with potential to develop and be stretched. Ensure succession and PDPs are in place. Additional Responsibilities: Attend any training and development courses as necessary. Adhere to all company policies and procedures. Undertake operational management responsibilities as necessary Undertake any other reasonable duties as required to meet the needs of the Centre. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills, Knowledge and Experience ONC / HNC Engineering Qualification or equivalent? H&S qualification NEBOSH general and fire safety certificate or equivalent Proven experience in a Technical Management & Facilities role including the management of contracts and contractors? Ability to manage complex budgets to precise timescales? Demonstrate experience of managing a large team? Confident decision maker? Ability to use own initiative and innovate? Excellent communicator at all levels Working Hours - 40hrs per week 5 out of 7 days including late shifts, weekends and bank holidays Salary - £62k Please see our Benefits Booklet for more information.
May 05, 2024
Full time
Purpose of the Role The Technical Services team is responsible for the delivery of a safe and well-maintained shopping Centre, by ensuring that the building, equipment, machinery, and aesthetics are fully maintained and operational through the use of planned, reactive, and cost-effective engineering and maintenance. The department will ensure all records and reports relating to the shopping Centre are kept up-to-date and analysed to identify opportunities for service improvements. A key component to the department is to enhance the brand and overall profitability of the asset by achieving performance targets and other business plan objectives.? Key Responsibilities Collate and check all routine invoices and approve within agreed limits Issue purchase orders for non-routine expenditure.? In collaboration with the Business Support Manager ensure effective management of the service charge budget for the current year and planning/forecast for future years including the FMR Check void units on a regular basis having regard for state of repair and Health, Safety and Fire statutory compliance Host external visits as required Provide direct support to the General Manager as part of the senior leadership team, including participation in the Duty Management rota, including weekends and Bank Holidays Engineering and Maintenance Manage the maintenance and repair of the building and services, fabric, plant machinery, equipment and peripheral areas of the scheme.? Manage the mechanical, electrical and fabric contractors for the shopping centre, ensuring high standards are met through regular reviews, audits and setting clear objectives. Make recommendations to ensure optimum efficiency through regular reviews of key performance indicators.? Ensure regular inspections of the building, services and equipment are undertaken to determine the safety, optimum frequency for planned and periodic maintenance with indication of faults and provision of costs for budgetary purposes.? Responsible for managing the procurement and control of all parts and materials used by the Technical Services Contract team Manage the Technical Services department budgets ensuring correct costs attributed to service charge and car parks delivering these in line with the Business Plan.? Manage the preparation and updating of maintenance records including asset register, operating and maintenance manuals and record drawings via the electronic document storage system.? Ensure the Technical Services department meet relevant legislation and complies with internal policies and procedures and that all projects are completed to contracted standards.? Assist occupiers in the event of an emergency breakdown or malfunction which affects the safety of other retailers, the shopping centre and customers.? Build and maintain effective working relationships with employees throughout the centre, occupiers, contractors, key contacts in the local community and key emergency services.? Ensure effective operational communication including meetings, handovers and reporting.? Collaborate with all other departments including operations, retail liaison, marketing and business support. Work closely with Marketing and commercialisation to understand the requirements for events, activities and on mall retailing. Retail Delivery Support the client with all retail delivery projects, ensuring standards of quality are met and centre processes and procedures adhered to. Project management to include design, scope, communication, time and risk to close out representing Highcross in all project meetings as required. Manage the onsite retail delivery process for all incoming occupiers, Ensuring the correct processes and procedures are followed.? Health and Safety Ensure that all activities comply with relevant legislation e.g. Fire Regularity Reform Act, Health & Safety at Work Act, Data Protection Act etc.? Lead in the management of the health and safety management system, complying with all policies and procedures.? Staff Welfare and Development? Line management responsibilities Technical services coordinator Health& Safety and Compliance coordinator Complete regular performance reviews with all direct reports? Identify those with potential to develop and be stretched. Ensure succession and PDPs are in place. Additional Responsibilities: Attend any training and development courses as necessary. Adhere to all company policies and procedures. Undertake operational management responsibilities as necessary Undertake any other reasonable duties as required to meet the needs of the Centre. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Skills, Knowledge and Experience ONC / HNC Engineering Qualification or equivalent? H&S qualification NEBOSH general and fire safety certificate or equivalent Proven experience in a Technical Management & Facilities role including the management of contracts and contractors? Ability to manage complex budgets to precise timescales? Demonstrate experience of managing a large team? Confident decision maker? Ability to use own initiative and innovate? Excellent communicator at all levels Working Hours - 40hrs per week 5 out of 7 days including late shifts, weekends and bank holidays Salary - £62k Please see our Benefits Booklet for more information.
Sales Assistants - No Experience Required - Slough ALL successful candidates MUST be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Looking for an opportunity that rewards success Are you a true HUNTER of new business Driven, hungry and entrepreneurial Our client based in central Slough is an award winning sales and marketing organisation; who are looking to enhance their sales team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and marketing specialists, promoting an exciting client portfolio. You will represent iconic brands and play a very important role in ongoing business success while developing your skills in residential environments. This opportunity will provide high rewards both career wise, and financially. The successful candidate will be a well-presented, self-starter capable of demonstrating a desire to succeed in a sales environment. Successful candidates will: Have strong communication skills Be self-motivated Possess an impeccable work ethic Have a tenacious approach to personal development Possess a competitive sales mentality Be 18 and over to be considered for this role Have an entrepreneurial mind-set If you can demonstrate the qualities as set out above and believe that you have the ability to develop new business, we would like to hear from you! No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This is a self employed commission only opportunity with the ability to create your own future. Preferences will be given to candidates who can commit to 4-6 days a week (Mon-Sat). All candidates must be eligible to work full time equivalent and our client asks us to remind applicants that you must be in the UK and have a Full UK work permit. Apply now ready for Immediate starts! Roles are based in Slough. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 05, 2024
Full time
Sales Assistants - No Experience Required - Slough ALL successful candidates MUST be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Looking for an opportunity that rewards success Are you a true HUNTER of new business Driven, hungry and entrepreneurial Our client based in central Slough is an award winning sales and marketing organisation; who are looking to enhance their sales team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry. Within this opportunity you will be working alongside the best sales and marketing specialists, promoting an exciting client portfolio. You will represent iconic brands and play a very important role in ongoing business success while developing your skills in residential environments. This opportunity will provide high rewards both career wise, and financially. The successful candidate will be a well-presented, self-starter capable of demonstrating a desire to succeed in a sales environment. Successful candidates will: Have strong communication skills Be self-motivated Possess an impeccable work ethic Have a tenacious approach to personal development Possess a competitive sales mentality Be 18 and over to be considered for this role Have an entrepreneurial mind-set If you can demonstrate the qualities as set out above and believe that you have the ability to develop new business, we would like to hear from you! No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. This is a self employed commission only opportunity with the ability to create your own future. Preferences will be given to candidates who can commit to 4-6 days a week (Mon-Sat). All candidates must be eligible to work full time equivalent and our client asks us to remind applicants that you must be in the UK and have a Full UK work permit. Apply now ready for Immediate starts! Roles are based in Slough. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Job Title: HR Advisor Location: Coventry Salary: £22k - £28k per Annum DOE Job Type: Full Time, Permanent About Us: AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport, and Sligo and can offer strong development opportunities/career paths for the right individuals looking to join us. About The Role : Due to significant and ongoing growth, we are looking to recruit a Trainee HR Advisor to join our team. This is an exciting opportunity for the right candidate to build and develop the role and make a real impact to our business's future success. This is a fantastic opportunity for a confident HR administrator, who wishes to develop their skills and gain valuable experience in an HR Advisor role. Roles and Responsibilities: Producing offer letters and contracts supporting with inductions and ensuring that all right to work checks are completed accurately and efficiently Providing administration support with Joiners, Movers and Leavers and ensuring that all systems are updated accurately and efficiently Manage the administration of all probation reviews, changes to terms and conditions, reference checking and updating the Hapi App Manage a small ER case load, while working within SLA's, supporting managers in case work, assisting with the preparation of cases, supporting with note taking and advising on outcomes Provide advice and guidance on a range of HR issues, including performance management, disciplinary, grievance, sickness absence and compliance Help to build and deliver best practice across the group to help to embed our HR ethos and values Support with updating policies and procedures in line with legislation Support with the delivery of HR related training and coaching Assist with key HR projects, such as the People Team's Project Ignite About You: Excellent organisational and communication skills Excellent written and verbal communication skills Ability to maintain confidentiality Excellent attention to detail Self-motivated and able to work under own autonomy Benefits: 24/7 GP cover Life Assurance Cover Company pension Employee discounts Career Progression Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Human Resources Executive, HR Advisor, Human Resources Advisor, HR Generalist, HR Officer, Human Resources Consultant, HR Advisor, Employment Specialist will also be considered for this role.
May 05, 2024
Full time
Job Title: HR Advisor Location: Coventry Salary: £22k - £28k per Annum DOE Job Type: Full Time, Permanent About Us: AT Management (ATM) is an established contact centre which provides Customer Service/Sales solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport, and Sligo and can offer strong development opportunities/career paths for the right individuals looking to join us. About The Role : Due to significant and ongoing growth, we are looking to recruit a Trainee HR Advisor to join our team. This is an exciting opportunity for the right candidate to build and develop the role and make a real impact to our business's future success. This is a fantastic opportunity for a confident HR administrator, who wishes to develop their skills and gain valuable experience in an HR Advisor role. Roles and Responsibilities: Producing offer letters and contracts supporting with inductions and ensuring that all right to work checks are completed accurately and efficiently Providing administration support with Joiners, Movers and Leavers and ensuring that all systems are updated accurately and efficiently Manage the administration of all probation reviews, changes to terms and conditions, reference checking and updating the Hapi App Manage a small ER case load, while working within SLA's, supporting managers in case work, assisting with the preparation of cases, supporting with note taking and advising on outcomes Provide advice and guidance on a range of HR issues, including performance management, disciplinary, grievance, sickness absence and compliance Help to build and deliver best practice across the group to help to embed our HR ethos and values Support with updating policies and procedures in line with legislation Support with the delivery of HR related training and coaching Assist with key HR projects, such as the People Team's Project Ignite About You: Excellent organisational and communication skills Excellent written and verbal communication skills Ability to maintain confidentiality Excellent attention to detail Self-motivated and able to work under own autonomy Benefits: 24/7 GP cover Life Assurance Cover Company pension Employee discounts Career Progression Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Human Resources Executive, HR Advisor, Human Resources Advisor, HR Generalist, HR Officer, Human Resources Consultant, HR Advisor, Employment Specialist will also be considered for this role.
A talented Architect is required to join an award-winning regional AJ100 Architectural Practice located in the heart of Leeds City Centre in a delightful landmark studio space with views across the city! Our client are a dedicated team of 200+ enthusiastic individuals that care about creating places that foster human connection while adding commercial, civic, environmental, and social value to the multiple large scale projects they deliver. Their portfolio is hugely expansive across the following core sectors - City Living, Mixed Use, Leisure, Commercial workplace, Education, Industrial, MOD estates, Bluelight & Healthcare! If you are looking to develop your career in a friendly, collaborative and creative environment with a business committed to its people this is the role for you! As an Architect you will ideally have 2-5 years experience with solid Revit capabilities and an interest in working across a range of Residential, Commercial and Masterplanning projects, further information as follows Create building designs and highly detailed drawings both by hand and by using specialist BIM and CAD applications. Assist with the efficient delivery of the architectural services identified in the project brief, to the agreed deadlines. Work around constraining factors such as town planning legislation, environmental impact and project budget. Liaise with construction professionals about the feasibility of potential projects. Work closely with a team of other professionals such as building service engineers, construction managers, quantity surveyors and architectural technologists. Apply for planning permission and advice from Building Control and other legislative bodies. Write and presenting reports, proposals, applications and contracts. Developing project briefs in conjunction with the client. Adapt plans according to circumstances and resolve any problems that may arise during construction. For the most part, an Architect's working day will be Studio based. However, site visits and meetings with clients are frequent, so travel may figure prominently. Acquire a good working knowledge of current and pending legislation such as would affect the production of architectural information to ensure continuous professional development. Ensuring that all information that is confidential / protectively marked is treated appropriately. Key Skills & Qualifications Proven record of accomplishment of managing and delivering multiple projects. Proficiency with Revit, AutoCAD & BIM. High levels of creativity and imagination. Excellent design and drafting skills. Excellent project management and planning skills. Proven industry - experience in managing time-sensitive and budget constrained projects. Previous experience in maintaining and building relationship with clients. Analytical mind with excellent problem solving and mathematical ability. Leadership skills as well the ability to work well in a team and mentor junior staff. A keen interest and awareness of ESG. People are at the heart of what our client does. They offer a competitive salary between 35,000- 40,000 and a benefits package that promotes a work-life balance and supports your professional development needs. Life assurance, bonus scheme, Cycle to work scheme, Employee Assistance Program, Healthcare Cashback scheme, gym discounts, hybrid working opportunities, regular social activities plus more are among some of the benefits on offer. Please hit apply or contact James Jackson at Conrad consulting for further details.
May 05, 2024
Full time
A talented Architect is required to join an award-winning regional AJ100 Architectural Practice located in the heart of Leeds City Centre in a delightful landmark studio space with views across the city! Our client are a dedicated team of 200+ enthusiastic individuals that care about creating places that foster human connection while adding commercial, civic, environmental, and social value to the multiple large scale projects they deliver. Their portfolio is hugely expansive across the following core sectors - City Living, Mixed Use, Leisure, Commercial workplace, Education, Industrial, MOD estates, Bluelight & Healthcare! If you are looking to develop your career in a friendly, collaborative and creative environment with a business committed to its people this is the role for you! As an Architect you will ideally have 2-5 years experience with solid Revit capabilities and an interest in working across a range of Residential, Commercial and Masterplanning projects, further information as follows Create building designs and highly detailed drawings both by hand and by using specialist BIM and CAD applications. Assist with the efficient delivery of the architectural services identified in the project brief, to the agreed deadlines. Work around constraining factors such as town planning legislation, environmental impact and project budget. Liaise with construction professionals about the feasibility of potential projects. Work closely with a team of other professionals such as building service engineers, construction managers, quantity surveyors and architectural technologists. Apply for planning permission and advice from Building Control and other legislative bodies. Write and presenting reports, proposals, applications and contracts. Developing project briefs in conjunction with the client. Adapt plans according to circumstances and resolve any problems that may arise during construction. For the most part, an Architect's working day will be Studio based. However, site visits and meetings with clients are frequent, so travel may figure prominently. Acquire a good working knowledge of current and pending legislation such as would affect the production of architectural information to ensure continuous professional development. Ensuring that all information that is confidential / protectively marked is treated appropriately. Key Skills & Qualifications Proven record of accomplishment of managing and delivering multiple projects. Proficiency with Revit, AutoCAD & BIM. High levels of creativity and imagination. Excellent design and drafting skills. Excellent project management and planning skills. Proven industry - experience in managing time-sensitive and budget constrained projects. Previous experience in maintaining and building relationship with clients. Analytical mind with excellent problem solving and mathematical ability. Leadership skills as well the ability to work well in a team and mentor junior staff. A keen interest and awareness of ESG. People are at the heart of what our client does. They offer a competitive salary between 35,000- 40,000 and a benefits package that promotes a work-life balance and supports your professional development needs. Life assurance, bonus scheme, Cycle to work scheme, Employee Assistance Program, Healthcare Cashback scheme, gym discounts, hybrid working opportunities, regular social activities plus more are among some of the benefits on offer. Please hit apply or contact James Jackson at Conrad consulting for further details.
Want to make a difference? We're looking for an experienced Office Manager to support the day to day running of all our operations, together with some ancillary involvement with other small commercial enterprises operating from the same premises. You already have broad commercial experience; this is essential. You have worked previously for several years in an administrative/ customer service environment and are flexible enough to be comfortable with managing rapidly changing priorities. Who We Are Focus Awards Ltd is an Ofqual-regulated Awarding Organisation (AO). We create, develop, and provide qualifications to trainers and training providers for sale and delivery to their learners. Who You Are You are a 'people person', able to get on with anyone and everyone (internal and external) while remaining objective and fair in all your dealings with them. You don't turn a drama into a crisis We want to recruit somebody who is warm, friendly, and sociable, yet confident, capable, and competent. You can think critically and independently, are keen to adopt new technologies and approaches, and not afraid to make your mark. Discretion and confidentiality, combined with the ability and desire to "muck in" and engage with the existing team are vital attributes, as are management and supervisory experience. You must also have the capability and mental agility to deal with difficult people and challenging situations occasionally. Your technical skills (reading, writing, and maths) must be of high quality, and you must be a capable communicator. You should be adept at solving routine problems in the office environment. You must be able to engage with office informalities whilst maintaining a high standard of integrity, professionalism, and objectivity. You will want to develop and improve your skills and competencies, contributing to your own career progression, and will be both encouraged and supported to make a positive contribution to our small, dedicated, close-knit team. You will also manage and liaise with several independent remote contractors, including designers, programmers, and developers (for our several bespoke software packages), professional Quality Assurers who visit our Approved Centres, and others. Depending on what is 'in the pipeline' at any one point in time, remote staff numbers can exceed in-house people. Workload can fluctuate between the mundane, routine, office and admin operations, and intense, fast-paced development programmes for marketing campaigns, generation of new materials, and periodic audit visits from the Regulator. Our office, situated in a prime business district location, has been designed to provide a contemporary yet comfortable working environment aimed at supporting the wellbeing of staff. We have a strong desire to maintain a stable and happy workforce with high levels of staff retention. Additional Responsibilities You're often the first point of contact with people from both inside and outside the CEO's several business interests, including those outside the education sector. Tasks include liaising with tenants, estate agents, and independent contractors to help manage his property portfolio, as well as communicating with the government's Regulator (Ofqual) and stakeholders for Focus Awards. Some legal and contract knowledge is desirable, and simple bookkeeping and accounting skills an advantage, but you'll also take care of 'routine' office activities such as dealing with customer service enquires and complaints, recording minutes of business meetings and external audits, and such. Knowledge of the regulated education sector would be of great benefit. General Duties Devising/maintaining office systems, including data management and filing Arranging travel and accommodation, and occasionally travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations Screening phone calls, enquiries, and requests, and handling them when appropriate Meeting and greeting visitors at all levels of seniority Organising and maintaining diaries and making appointments Dealing with incoming email, faxes, and post, often corresponding on behalf of the CEO, or drafting appropriate Communications for approval Producing documents, briefing papers, reports, and presentations Organising and attending meetings and ensuring the CEO is well prepared for meetings Liaising with clients, suppliers, and other staff Working hours You'll generally work from 9am to 5pm Monday to Friday and will be primarily office-based, but you may occasionally need to be flexible to meet the needs of the business. All applicants must show evidence of the following: Good written and oral communication skills IT skills, including knowledge of a range of software packages Ability to work under pressure and to tight deadlines Good organisational and time management skills Ability to research, digest, analyse and present material clearly and concisely Excellent interpersonal skills Ability to work on own initiative Honesty and reliability Attention to detail Flexibility and adaptability to juggle a range of different tasks and be prepared to work extra hours to meet deadlines Discretion and an understanding of confidentiality issues
May 05, 2024
Full time
Want to make a difference? We're looking for an experienced Office Manager to support the day to day running of all our operations, together with some ancillary involvement with other small commercial enterprises operating from the same premises. You already have broad commercial experience; this is essential. You have worked previously for several years in an administrative/ customer service environment and are flexible enough to be comfortable with managing rapidly changing priorities. Who We Are Focus Awards Ltd is an Ofqual-regulated Awarding Organisation (AO). We create, develop, and provide qualifications to trainers and training providers for sale and delivery to their learners. Who You Are You are a 'people person', able to get on with anyone and everyone (internal and external) while remaining objective and fair in all your dealings with them. You don't turn a drama into a crisis We want to recruit somebody who is warm, friendly, and sociable, yet confident, capable, and competent. You can think critically and independently, are keen to adopt new technologies and approaches, and not afraid to make your mark. Discretion and confidentiality, combined with the ability and desire to "muck in" and engage with the existing team are vital attributes, as are management and supervisory experience. You must also have the capability and mental agility to deal with difficult people and challenging situations occasionally. Your technical skills (reading, writing, and maths) must be of high quality, and you must be a capable communicator. You should be adept at solving routine problems in the office environment. You must be able to engage with office informalities whilst maintaining a high standard of integrity, professionalism, and objectivity. You will want to develop and improve your skills and competencies, contributing to your own career progression, and will be both encouraged and supported to make a positive contribution to our small, dedicated, close-knit team. You will also manage and liaise with several independent remote contractors, including designers, programmers, and developers (for our several bespoke software packages), professional Quality Assurers who visit our Approved Centres, and others. Depending on what is 'in the pipeline' at any one point in time, remote staff numbers can exceed in-house people. Workload can fluctuate between the mundane, routine, office and admin operations, and intense, fast-paced development programmes for marketing campaigns, generation of new materials, and periodic audit visits from the Regulator. Our office, situated in a prime business district location, has been designed to provide a contemporary yet comfortable working environment aimed at supporting the wellbeing of staff. We have a strong desire to maintain a stable and happy workforce with high levels of staff retention. Additional Responsibilities You're often the first point of contact with people from both inside and outside the CEO's several business interests, including those outside the education sector. Tasks include liaising with tenants, estate agents, and independent contractors to help manage his property portfolio, as well as communicating with the government's Regulator (Ofqual) and stakeholders for Focus Awards. Some legal and contract knowledge is desirable, and simple bookkeeping and accounting skills an advantage, but you'll also take care of 'routine' office activities such as dealing with customer service enquires and complaints, recording minutes of business meetings and external audits, and such. Knowledge of the regulated education sector would be of great benefit. General Duties Devising/maintaining office systems, including data management and filing Arranging travel and accommodation, and occasionally travelling with the CEO to take notes or dictation at meetings or to provide general assistance during presentations Screening phone calls, enquiries, and requests, and handling them when appropriate Meeting and greeting visitors at all levels of seniority Organising and maintaining diaries and making appointments Dealing with incoming email, faxes, and post, often corresponding on behalf of the CEO, or drafting appropriate Communications for approval Producing documents, briefing papers, reports, and presentations Organising and attending meetings and ensuring the CEO is well prepared for meetings Liaising with clients, suppliers, and other staff Working hours You'll generally work from 9am to 5pm Monday to Friday and will be primarily office-based, but you may occasionally need to be flexible to meet the needs of the business. All applicants must show evidence of the following: Good written and oral communication skills IT skills, including knowledge of a range of software packages Ability to work under pressure and to tight deadlines Good organisational and time management skills Ability to research, digest, analyse and present material clearly and concisely Excellent interpersonal skills Ability to work on own initiative Honesty and reliability Attention to detail Flexibility and adaptability to juggle a range of different tasks and be prepared to work extra hours to meet deadlines Discretion and an understanding of confidentiality issues
Insurance Operations Manager - (Marine, Aviation, Construction - Global Broking Centre) Are you an Operations Manager with experience in the Insurance Market? If yes, come and join our dynamic team at Aon, supporting our Marine Aviation and Construction wholesale teams. This a hybrid role with teams based in London & Chelmsford, and flexibility to work in the office and virtually at home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Supporting the Operation Leader, in designing & delivering on process improvements, through to running small projects and participating in global change programmes, no day looks the same Reporting to the Operations Leader / Senior Operations Manager, you will interact with different stakeholders across the Wholesale & Specialist business and other functions, such as Aon Business Services, that support Global Broking center How this opportunity is different This is a key role for one of our largest business units, collaborating with colleagues across Operations, global broking, commercial risk, and the wider Aon business to develop & deliver new practices - be it system, process, policy or controls. This is to support core business strategies and drive business improvements. Skills and experience that will lead to success Ability to develop strong relationships quickly, influence key stakeholders, work cross-functionally and autonomously. Lead measurement & reporting of key KPI's, and bring in structure, discipline across broking, client service, and outsourced partner teams Support improvement of client & colleague outcomes through pro-actively spotting KPI trends & escalate to Operations leader & broking leaders where relevant Communication skills - both written and verbal. Ability to summarize complex solutions/concepts into a digestible format. Demonstrated experience in operations, risk management and/or excellence in a professional services environment such as consultancy, financial services, or insurance experience. Proficient Excel & data configuration skills - to be able to utilise data to support recommendations and to drive change initiatives. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 05, 2024
Full time
Insurance Operations Manager - (Marine, Aviation, Construction - Global Broking Centre) Are you an Operations Manager with experience in the Insurance Market? If yes, come and join our dynamic team at Aon, supporting our Marine Aviation and Construction wholesale teams. This a hybrid role with teams based in London & Chelmsford, and flexibility to work in the office and virtually at home. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Supporting the Operation Leader, in designing & delivering on process improvements, through to running small projects and participating in global change programmes, no day looks the same Reporting to the Operations Leader / Senior Operations Manager, you will interact with different stakeholders across the Wholesale & Specialist business and other functions, such as Aon Business Services, that support Global Broking center How this opportunity is different This is a key role for one of our largest business units, collaborating with colleagues across Operations, global broking, commercial risk, and the wider Aon business to develop & deliver new practices - be it system, process, policy or controls. This is to support core business strategies and drive business improvements. Skills and experience that will lead to success Ability to develop strong relationships quickly, influence key stakeholders, work cross-functionally and autonomously. Lead measurement & reporting of key KPI's, and bring in structure, discipline across broking, client service, and outsourced partner teams Support improvement of client & colleague outcomes through pro-actively spotting KPI trends & escalate to Operations leader & broking leaders where relevant Communication skills - both written and verbal. Ability to summarize complex solutions/concepts into a digestible format. Demonstrated experience in operations, risk management and/or excellence in a professional services environment such as consultancy, financial services, or insurance experience. Proficient Excel & data configuration skills - to be able to utilise data to support recommendations and to drive change initiatives. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Sales Assistant - Immediate starts available (No experience required) Looking for an exciting new full time job Looking for work in the Slough area Start a fresh new career with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities along with a highly flexible schedule. Have you worked in a bar, retail or admin environment and would now enjoy an opportunity to represent clients within a motivated, well established and lively sales and customer service team This company has quickly become one of the most successful sales and customer service companies in the country and due to client demand are constantly growing. As a result, they are looking to recruit for their team to assist with residential campaigns and individuals who are passionate about customer service. Please note for this role you must be 18+. The role includes the following aspects: Customer Service Sales Marketing Promotions Team Work Previous Experience in these areas is not essential as this company provides access to full sales, customer service, client and product training. If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible! APPOINTMENTS BEING HELD! ALL CANDIDATES MUST BE 18 OR OVER. No experience is necessary in this self employed role as access to full client and product training will be given to help you achieve the most out of the commission only plus incentives and bonuses structure. Our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, bar worker, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
May 04, 2024
Full time
Sales Assistant - Immediate starts available (No experience required) Looking for an exciting new full time job Looking for work in the Slough area Start a fresh new career with this fantastic sales opportunity offering great progression and amazing national and international travel opportunities along with a highly flexible schedule. Have you worked in a bar, retail or admin environment and would now enjoy an opportunity to represent clients within a motivated, well established and lively sales and customer service team This company has quickly become one of the most successful sales and customer service companies in the country and due to client demand are constantly growing. As a result, they are looking to recruit for their team to assist with residential campaigns and individuals who are passionate about customer service. Please note for this role you must be 18+. The role includes the following aspects: Customer Service Sales Marketing Promotions Team Work Previous Experience in these areas is not essential as this company provides access to full sales, customer service, client and product training. If you would like a NEW career in Sales, Marketing and Customer Service apply now by clicking the 'apply' button and completing the online application. Please make sure you attach your CV and contact details so the recruitment team can get in touch with you as soon as possible! APPOINTMENTS BEING HELD! ALL CANDIDATES MUST BE 18 OR OVER. No experience is necessary in this self employed role as access to full client and product training will be given to help you achieve the most out of the commission only plus incentives and bonuses structure. Our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, call centre, call centre inbound, marketing representative, call centre outbound, bar manager, bar worker, hospitality, marketing assistant, front of house, direct marketing, sales assistant, canvassing and any other customer service or sales role. ALL successful candidates must be 18+ and WILL be required to attend meetings in person in the office on a daily basis. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for SLS Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Trinity Resource Solutions
High Wycombe, Buckinghamshire
Are you a Customer Service Manager who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Manager with experience of managing a call centreIf you're looking for a company with great benefits and culture - then please apply! What's in it for you? 10% Bonus 25 Days Holiday + 8 Bank holidays Free on-site parking Private Medical Insurance Private Dental Insurance Retail Discounts Plus more! Responsibilities Responsible for the daily functions of the customer service team, improving customer service procedures, policies and standards for the department and organisation Managing, leading and motivating a team of customer service staff, training staff to deliver a high standard of customer services Conducting root cause analysis and provide on-going recommendations and solutions to improve professionalism and customer service procedures and policies Co-ordinate and manage B2C customer service projects and initiatives Responsible for maintaining appropriate staffing levels to ensure daily and weekly targets are achieved as per the B2C team KPI's Experience Required 5+ Years' line management experience within B2C customer service environment, preferably a call/contact centre experience Excellent knowledge of customer service principles and practices Knowledge of SAP & CRM systems Microsoft Office including Word, Excel (advanced level), Outlook, PowerPoint and Project knowledge Ability to work within a fast paced environment
May 04, 2024
Full time
Are you a Customer Service Manager who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Manager with experience of managing a call centreIf you're looking for a company with great benefits and culture - then please apply! What's in it for you? 10% Bonus 25 Days Holiday + 8 Bank holidays Free on-site parking Private Medical Insurance Private Dental Insurance Retail Discounts Plus more! Responsibilities Responsible for the daily functions of the customer service team, improving customer service procedures, policies and standards for the department and organisation Managing, leading and motivating a team of customer service staff, training staff to deliver a high standard of customer services Conducting root cause analysis and provide on-going recommendations and solutions to improve professionalism and customer service procedures and policies Co-ordinate and manage B2C customer service projects and initiatives Responsible for maintaining appropriate staffing levels to ensure daily and weekly targets are achieved as per the B2C team KPI's Experience Required 5+ Years' line management experience within B2C customer service environment, preferably a call/contact centre experience Excellent knowledge of customer service principles and practices Knowledge of SAP & CRM systems Microsoft Office including Word, Excel (advanced level), Outlook, PowerPoint and Project knowledge Ability to work within a fast paced environment
Online Benefits Consultant Does working for an organization that harnesses their market leading technology to drive digital engagement with Benefits excite you? We support our clients with global, market leading capabilities that improves the health, wellbeing, and resilience of employees! Do you want to work some of the most some of highest profile UK and global companies? We work with a range of organizations, so they are better informed about the health and wellbeing of their workforce, and better advised on how to deliver great outcomes for their people and business! You would be aligned to our London office but with the 'hybrid' flexibility to work in the locations that enable you to deliver your best work, including your home, the office and client locations Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Responsible for advocating, support and enhance the Best Practice Framework (BPF). Accountable and responsible for the client requirements, from acceptance of the handover of the Strategic objectives to the delivery team handover. Consistently work to identify change opportunities that will provide client value. Utilise Blueprint, the Events Matrix and Benefit Information process to ensure that requirements are produced with the highest levels of quality and consistency. Work effectively with the Engagement, Health, Risk and DC consultant to ensure all their respective requirements inputs are delivered. Accountable and responsible for ensuring that the client understands the requirements process and is familiar with the tools that will be used to obtain their sign off including, Blueprint, the Events Matrix and Benefit Information. Obtain informed client sign off on requirements and changes to requirements. Responsible for briefing the Data Analyst before they establish the interface requirements with the client. Utilise Easy Projects as primary communication method with the project manager to provide updates and to manage progress effectively and on time. Responsible for walking through requirements with system delivery team as part of the handover to the delivery team. Provide input to testing in line with the current Test Strategy. Responsible for briefing the Employee Contact Centre on any changes in requirements using the most appropriate medium for the change. Manage requirements from change outside of implementation (using the Services & Fee Schedule) and renewal, including change releases and change requests. Send draft Services & Fee Schedule to Client Director to arrange sign off with client. Adhere to the Aon Non-Negotiables, such as Aon training and other mandatory compliance requirements. How this opportunity is different The Online Benefits consultant role in the Online Benefits team is an opportunity to work with Tech that leads the market for some of the most exciting clients in a flexible way that means you can bring your best to the role. Skills and experience that will lead to success Detailed expertise in technical benefits consulting Benefit technology expertise Ability to work successfully as a team in a matrix-based structure Effective client management skills Ability to Identify commercial opportunities Ability to work in a complex, deadline driven environment Good communication skills How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
May 04, 2024
Full time
Online Benefits Consultant Does working for an organization that harnesses their market leading technology to drive digital engagement with Benefits excite you? We support our clients with global, market leading capabilities that improves the health, wellbeing, and resilience of employees! Do you want to work some of the most some of highest profile UK and global companies? We work with a range of organizations, so they are better informed about the health and wellbeing of their workforce, and better advised on how to deliver great outcomes for their people and business! You would be aligned to our London office but with the 'hybrid' flexibility to work in the locations that enable you to deliver your best work, including your home, the office and client locations Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Responsible for advocating, support and enhance the Best Practice Framework (BPF). Accountable and responsible for the client requirements, from acceptance of the handover of the Strategic objectives to the delivery team handover. Consistently work to identify change opportunities that will provide client value. Utilise Blueprint, the Events Matrix and Benefit Information process to ensure that requirements are produced with the highest levels of quality and consistency. Work effectively with the Engagement, Health, Risk and DC consultant to ensure all their respective requirements inputs are delivered. Accountable and responsible for ensuring that the client understands the requirements process and is familiar with the tools that will be used to obtain their sign off including, Blueprint, the Events Matrix and Benefit Information. Obtain informed client sign off on requirements and changes to requirements. Responsible for briefing the Data Analyst before they establish the interface requirements with the client. Utilise Easy Projects as primary communication method with the project manager to provide updates and to manage progress effectively and on time. Responsible for walking through requirements with system delivery team as part of the handover to the delivery team. Provide input to testing in line with the current Test Strategy. Responsible for briefing the Employee Contact Centre on any changes in requirements using the most appropriate medium for the change. Manage requirements from change outside of implementation (using the Services & Fee Schedule) and renewal, including change releases and change requests. Send draft Services & Fee Schedule to Client Director to arrange sign off with client. Adhere to the Aon Non-Negotiables, such as Aon training and other mandatory compliance requirements. How this opportunity is different The Online Benefits consultant role in the Online Benefits team is an opportunity to work with Tech that leads the market for some of the most exciting clients in a flexible way that means you can bring your best to the role. Skills and experience that will lead to success Detailed expertise in technical benefits consulting Benefit technology expertise Ability to work successfully as a team in a matrix-based structure Effective client management skills Ability to Identify commercial opportunities Ability to work in a complex, deadline driven environment Good communication skills How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Could you save lives with your voice? Are you passionate about people and have a caring nature? We are looking for patient focused individuals interested in a career as an NHS 111 Health Advisor. The ideal candidate will be calm, professional, and empathetic. Our Health Advisors deal with a variety of calls that range from minor illnesses to life threatening situations every day. If you are looking for a challenging role and want to be a part of a dynamic and supportive team, we would love to hear from you! As a Health Advisor at IC24, when our patients dial 111 you will be the first point of contact and the voice at the end of the line. It'll be up to you to deliver sometimes life-changing advice, triaging a wide range of calls and providing safe, effective assessments and non-clinical advice using the NHS Pathways System. Emotional resilience is an essential skill to have, you will need to think fast but clearly whilst still typing detailed notes on the system. A call could come through for something as simple as a prescription request, but once that call finishes you may automatically get another call through from someone who is distressed and wanting to take their own life. Do you have the resilience to overcome difficult situations such as these? A fresh start, high-quality onboarding and a robust training programme are on offer, and we proactively encourage and support our Advisors to quickly progress through the ranks as a Coach, Service Manager or Team Manager. Who are we? We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. Location Office based in Ashford, Kent Hours Available Full and part time hours available: our available rotas cover Fridays, Saturdays, Sundays and Mondays from 08:00-20:00 We are confident we can find a rota that works for you but please note that we are predominantly an out of hours service so we require a minimum number of shifts to be undertaken during the hours of 08:00-20:00 Fridays to Sundays each week. Additional hours may be available in times of peak demand. Training Applicants must be available to start training on either the 10th of June 2024 or 12th of June 2024. The 10th of June course runs weekdays 9am-5pm. The 12th of June course runs evenings and weekends. You must be able to attend every day of your course. Assessment Evenings We will be holding assessment evenings for candidates in our contact centres for you to get to know more about the role from our colleagues and see what it's like to work for IC24. The evening will give you an insight into the daily life of an NHS 111 Health Advisor, giving you the opportunity to chat to a wide range of colleagues from our managers, training team to Health Advisors about the role in interactive sessions. You will also have the opportunity to discuss rota options with our rota team and to demonstrate your skills and qualities in a face-to-face interview. Ashford Care Coordination Centre Assessment evening: Thursday 16th of May 2024 6pm-8pm What's in it for you:- Salaries start from £23,541 per annum for daytime rotas, pro rata Enhancements are paid between 20:00 and 06:00 hours and for all hours on weekends, with further enhancements on bank holidays Additional annual leave above statutory minimum based on service Fully Paid training Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references. Closing date: 6th of May 2024 Please note this advert may close sooner if sufficient applications are received. We celebrate brave ideas and brave people. We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team
May 04, 2024
Full time
Could you save lives with your voice? Are you passionate about people and have a caring nature? We are looking for patient focused individuals interested in a career as an NHS 111 Health Advisor. The ideal candidate will be calm, professional, and empathetic. Our Health Advisors deal with a variety of calls that range from minor illnesses to life threatening situations every day. If you are looking for a challenging role and want to be a part of a dynamic and supportive team, we would love to hear from you! As a Health Advisor at IC24, when our patients dial 111 you will be the first point of contact and the voice at the end of the line. It'll be up to you to deliver sometimes life-changing advice, triaging a wide range of calls and providing safe, effective assessments and non-clinical advice using the NHS Pathways System. Emotional resilience is an essential skill to have, you will need to think fast but clearly whilst still typing detailed notes on the system. A call could come through for something as simple as a prescription request, but once that call finishes you may automatically get another call through from someone who is distressed and wanting to take their own life. Do you have the resilience to overcome difficult situations such as these? A fresh start, high-quality onboarding and a robust training programme are on offer, and we proactively encourage and support our Advisors to quickly progress through the ranks as a Coach, Service Manager or Team Manager. Who are we? We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services. Location Office based in Ashford, Kent Hours Available Full and part time hours available: our available rotas cover Fridays, Saturdays, Sundays and Mondays from 08:00-20:00 We are confident we can find a rota that works for you but please note that we are predominantly an out of hours service so we require a minimum number of shifts to be undertaken during the hours of 08:00-20:00 Fridays to Sundays each week. Additional hours may be available in times of peak demand. Training Applicants must be available to start training on either the 10th of June 2024 or 12th of June 2024. The 10th of June course runs weekdays 9am-5pm. The 12th of June course runs evenings and weekends. You must be able to attend every day of your course. Assessment Evenings We will be holding assessment evenings for candidates in our contact centres for you to get to know more about the role from our colleagues and see what it's like to work for IC24. The evening will give you an insight into the daily life of an NHS 111 Health Advisor, giving you the opportunity to chat to a wide range of colleagues from our managers, training team to Health Advisors about the role in interactive sessions. You will also have the opportunity to discuss rota options with our rota team and to demonstrate your skills and qualities in a face-to-face interview. Ashford Care Coordination Centre Assessment evening: Thursday 16th of May 2024 6pm-8pm What's in it for you:- Salaries start from £23,541 per annum for daytime rotas, pro rata Enhancements are paid between 20:00 and 06:00 hours and for all hours on weekends, with further enhancements on bank holidays Additional annual leave above statutory minimum based on service Fully Paid training Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Free membership to our reward and discount platform Access to Blue Light Card and other NHS Discount Schemes Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references. Closing date: 6th of May 2024 Please note this advert may close sooner if sufficient applications are received. We celebrate brave ideas and brave people. We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups. If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team