One Avenue Group
Dawson House, Jewry Street, London, UK
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
May 10, 2022
Full time
Client Experience Assistant One Avenue Group is a boutique 5* & 6* serviced office company that is based in numerous iconic locations in London. We pride ourselves on being the very best in offering a high level of service & hospitality. Our aim is to introduce a team of career-focused graduates to support the succession needs of our business whilst we provide experience, knowledge, and training throughout all aspects of the operation in order that you can take on a management role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.
Programme Structure • 18 months duration • 3 rotations to enable high levels of experience in different roles • A tailored experience for you in each operational department • Additional key-learning sessions run by our development team which are jam-packed with key learnings, enhancing your skills as well as having loads of fun along the way! • A personal programme mentor who will be an experienced Manager that has worked for multiple Centres across our portfolio.
As well as a competitive annual salary, you’ll get loads of benefits worth £1000’s more on top! • Refer a friend scheme from £500 to £1000 per referral. • Free meals and drinks at our events and monthly nights out to some of the most enviable & hippest places in London. • Free Personal Training Gym Sessions run twice a week. • Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit. • Discounts – ranging from bars, restaurants, and other local establishments. • A free fun and activity-filled weekend away in the summer • An invitation to our famous Christmas event every year • Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. • Enrolled on our People’s Pension Scheme. • 31 days paid holiday, including bank holidays. • Hours of work are only Monday to Friday – so that you can enjoy the weekends! Woohoo!!! • Starting salary between £20-23k but can potentially increase to much bigger bucks within a year!
What you will gain:
A personalised in-depth training programme as well as hands-on experience in all operational departments Perfect preparation for a managerial role or specialist position within our business on completion of the programme At One Avenue, it starts and ends with people, it’s at the heart of what we do. You’ll be partnering with our friendly and committed team, who not only understand the industry but have strong operational and commercial experience. We are here to deliver solutions, with fully flexible and tailored services to support our teams who in turn will provide exceptional experiences for our clients.
Our Story: Our values are at the heart of everything we do, all our employees embody our values throughout their day-to-day duties and their career at One Avenue. Attitude, Problem Solving and going Above & Beyond are what we are founded upon. We ensure our employees are always content, inspired and respected, creating the perfect working environment to succeed.
With numerous awards and accolades, we understand that our success is down to our people. We take pride in the service we provide and the people who make it happen. Which is why we continually invest and reward our employees and as a result of our recent growth, we are now on the search for new talent to join our growing team.
Company Awards • Commercial Real Estate Company of the Year – 2021 • Serviced Office of the Year – 2021 • International Design Award – 2021 • Entrepreneur of the Year – 2021 • Commercial Real Estate Company of the Year – 2020 • Serviced Office of the Year – 2020 • Best Covid Response – 2020
Why don’t you check us out on social media: @OneAvenueGroup
Thank you for your interest in this role. Due to the high volume of applications, if you have not heard after 10 working days, then unfortunately we were unable to consider your application on this occasion.
To provide back-office support and administrative services to healthcare and other administration employees within the designated Centre location or region. Acting as the primary clerical support resource for internal and external customers. Managing telephone, fax and e-mail queries from third parties. Maintaining customers files in line with data protection requirements. Accurate dispatching of information as required via external courier. Accurately data entry onto the in-house information system. Working within established processes and key performance indicators. Liaison with other teams and medical colleagues. Data collation. General office administration duties, including documenting invoices, updating spreadsheets and filing. Other ad hoc duties as required Fluent English language skills: spoken and written in a clear, caring, courteous and professional manner. Attention to detail in relation to office administration duties essential for the job. Keen organization skills with respect to logical filing and record keeping both paper and electronic. IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g. Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch. Able to read and send emails / attachments etc. Able to deliver work to set targets and be self-motivated, effectively structuring daily activities ensuring effective outcome. Willingness to travel as required by the business and undertake other duties and working patterns as required. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
May 06, 2024
Full time
To provide back-office support and administrative services to healthcare and other administration employees within the designated Centre location or region. Acting as the primary clerical support resource for internal and external customers. Managing telephone, fax and e-mail queries from third parties. Maintaining customers files in line with data protection requirements. Accurate dispatching of information as required via external courier. Accurately data entry onto the in-house information system. Working within established processes and key performance indicators. Liaison with other teams and medical colleagues. Data collation. General office administration duties, including documenting invoices, updating spreadsheets and filing. Other ad hoc duties as required Fluent English language skills: spoken and written in a clear, caring, courteous and professional manner. Attention to detail in relation to office administration duties essential for the job. Keen organization skills with respect to logical filing and record keeping both paper and electronic. IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g. Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch. Able to read and send emails / attachments etc. Able to deliver work to set targets and be self-motivated, effectively structuring daily activities ensuring effective outcome. Willingness to travel as required by the business and undertake other duties and working patterns as required. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
About the role Shop Managers play a key part in the success of our business. You'll manage your team in an inclusive and consistent way developing and maintaining high performance through recruitment, training, and engagement. You'll be the key driver for sales and profit for your shop and we'll provide you with all the training you need to be successful in your role. What you'll do Being a Shop Manager is management at its most practical -as well as leading your team to complete tasks, you'll need to roll your sleeves up, get involved in food preparation, serve customers, and make sure the shop is clean, well-stocked and welcoming. You'll keep a close eye on things like, wage controls, waste controls, training, and customer service standards. We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru so you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Shop Managers to have a track record as a Supervisor or Line Manager and lots of experience delivering excellent customer service. You'll have experience in a food on the go environment or within retail. You'll have proven experience of using your skillset to develop a team of people and be supporting of an inclusive culture - recognising and valuing that difference is good. You'll be ready to work alongside some great people and have lots of fun in your Greggs journey! About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information The heart and soul of the team - our Shop Managers lead the way in the smooth running of their Greggs shop. We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 weeks annual leave, pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
May 06, 2024
Full time
About the role Shop Managers play a key part in the success of our business. You'll manage your team in an inclusive and consistent way developing and maintaining high performance through recruitment, training, and engagement. You'll be the key driver for sales and profit for your shop and we'll provide you with all the training you need to be successful in your role. What you'll do Being a Shop Manager is management at its most practical -as well as leading your team to complete tasks, you'll need to roll your sleeves up, get involved in food preparation, serve customers, and make sure the shop is clean, well-stocked and welcoming. You'll keep a close eye on things like, wage controls, waste controls, training, and customer service standards. We serve our customers across number of different channels; in-shop, delivery, click & collect and drive thru so you'll also keep your team engaged and motivated to deliver the fast and friendly service Greggs is famous for across all our customer channels. About you We're looking for our Shop Managers to have a track record as a Supervisor or Line Manager and lots of experience delivering excellent customer service. You'll have experience in a food on the go environment or within retail. You'll have proven experience of using your skillset to develop a team of people and be supporting of an inclusive culture - recognising and valuing that difference is good. You'll be ready to work alongside some great people and have lots of fun in your Greggs journey! About Greggs Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Vacancy Information The heart and soul of the team - our Shop Managers lead the way in the smooth running of their Greggs shop. We offer fantastic benefits that help make Greggs a great place to work Competitive pay Colleague discount, up to 50% off our own-produced products Free hot drinks while on a shift break 4.2 weeks annual leave, pro-rated, increasing with service Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits Career progression and learning and development Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge Colleague Networks - internal groups where colleagues and their allies can share their own personal experiences, offer feedback on the way we do things at Greggs, and provide support to one another
Nottinghamshire County Council
West Bridgford, Nottinghamshire
NCC's ICT Department is seeking a Senior DevOps Engineer. You will develop and maintain ICT apps and systems, enhancing existing ones or creating new ones. You will work on projects mostly collaboratively with colleagues that will be technically complex, rewarding and using modern technologies and techniques. At Nottinghamshire County Council we use Microsoft tools, which include Microsoft productivity applications like MS Office, MS project as well as development tools. We are prioritizing the low code that the MS Power Platform offers as well as Microsoft 365 administration skills too. It would also be helpful to have some experience with .Net development, Python, MS Azure, or pipelines in general as well as languages such as C#, python, bootstrap, HTML, Javascript, JQuery, CSS, and frameworks like .Net, ASP.net. Experience in AI (Artificial Intelligence) that covers both large and small language models is also beneficial. As a Senior DevOps Engineer, you will need to provide expert advice on a specific technical area (such as the ones mentioned above) or application and make sure that our ICT services meet our business needs and standards. Does this sound like you? If it does, we look forward to hearing from you. Nottinghamshire County Council offer: A competitive salary of £36,648 - £44,418 per annum. A generous annual leave entitlement of 28 days plus bank holidays, rising to 33 days after five years of service. A flexible working scheme that allows you to balance your work and personal life. A pension scheme with employer contributions of up to 20.6%. A range of learning and development opportunities to enhance your skills and career prospects. A supportive and collaborative working environment that values diversity and inclusion. For an informal discussion about the role, please contact Sarah Davies - DevOps Manager Monster2 IND3
May 06, 2024
Full time
NCC's ICT Department is seeking a Senior DevOps Engineer. You will develop and maintain ICT apps and systems, enhancing existing ones or creating new ones. You will work on projects mostly collaboratively with colleagues that will be technically complex, rewarding and using modern technologies and techniques. At Nottinghamshire County Council we use Microsoft tools, which include Microsoft productivity applications like MS Office, MS project as well as development tools. We are prioritizing the low code that the MS Power Platform offers as well as Microsoft 365 administration skills too. It would also be helpful to have some experience with .Net development, Python, MS Azure, or pipelines in general as well as languages such as C#, python, bootstrap, HTML, Javascript, JQuery, CSS, and frameworks like .Net, ASP.net. Experience in AI (Artificial Intelligence) that covers both large and small language models is also beneficial. As a Senior DevOps Engineer, you will need to provide expert advice on a specific technical area (such as the ones mentioned above) or application and make sure that our ICT services meet our business needs and standards. Does this sound like you? If it does, we look forward to hearing from you. Nottinghamshire County Council offer: A competitive salary of £36,648 - £44,418 per annum. A generous annual leave entitlement of 28 days plus bank holidays, rising to 33 days after five years of service. A flexible working scheme that allows you to balance your work and personal life. A pension scheme with employer contributions of up to 20.6%. A range of learning and development opportunities to enhance your skills and career prospects. A supportive and collaborative working environment that values diversity and inclusion. For an informal discussion about the role, please contact Sarah Davies - DevOps Manager Monster2 IND3
Sales AdministratorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations. To maximise all sales opportunities by engaging and understanding the customer's requirements. To carry out any other tasks as directed by your line manager. To ensure your working space is always kept clean and tidy, adhering to the business' clear desk policy. To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To role model behaviours by providing shadowing, support, and monitoring for event day and part-timestaff as required. There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks. Behaviour and Skills To be a role model for all the client's values and ways of working - walk the talk. To exude a can-do attitude To be flexible and agile and always ready to adapt when things don't go to plan. To be an ambassador for business To act in a manner that supports the business' vision and values at all times. Strong verbal and written communication skills Excellent teamwork Proactive and positive attitude Resilient in difficult situations Good computer and numeracy skills Able to give and receive feedback from colleagues. Understands who drives customer satisfaction and behaviour. Takes ownership and follows up on any issues, makes well-considered and timely decisions. Strong understanding of sales systems Performance management tools Development opportunities within the role Hours: 37.5 hours a week - including occasional time on Saturdays which is given back in lieu.9am - 5pmFree car parkingFree entrance to eventsSalary: £25k per annum Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 06, 2024
Full time
Sales AdministratorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver an excellent customer experience, exercising flexibility to provide a personalised service exceeding our customers' expectations. To maximise all sales opportunities by engaging and understanding the customer's requirements. To carry out any other tasks as directed by your line manager. To ensure your working space is always kept clean and tidy, adhering to the business' clear desk policy. To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To role model behaviours by providing shadowing, support, and monitoring for event day and part-timestaff as required. There is an expectation that you will undertake adhoc work on an exceptional basis or provide relevant cover for other team tasks. Behaviour and Skills To be a role model for all the client's values and ways of working - walk the talk. To exude a can-do attitude To be flexible and agile and always ready to adapt when things don't go to plan. To be an ambassador for business To act in a manner that supports the business' vision and values at all times. Strong verbal and written communication skills Excellent teamwork Proactive and positive attitude Resilient in difficult situations Good computer and numeracy skills Able to give and receive feedback from colleagues. Understands who drives customer satisfaction and behaviour. Takes ownership and follows up on any issues, makes well-considered and timely decisions. Strong understanding of sales systems Performance management tools Development opportunities within the role Hours: 37.5 hours a week - including occasional time on Saturdays which is given back in lieu.9am - 5pmFree car parkingFree entrance to eventsSalary: £25k per annum Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Reconomy is an innovative, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world by conserving finite resources. Enabling businesses around the world to improve their ESG outcomes, Reconomy delivers services through three main loops; _Recycle_, _Comply_ and _Re-use_. Our activities are underpinned by five core values; Respect, Integrity, Agility, Responsibility and Excellence, the fundamentals of who we are and what we believe is right. We aim to recruit, retain, and develop the best possible talent because it's our people that make us the business we are today. Working within the _Recycle_ Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. You will be the primary point of contact for customer and internal staff queries and issues relating to the division's customer-facing tech products. Your responsibilities will include supporting customers in resolving operational and technical issues, mobilising them on new technology, and working closely with technical support and development teams. Your tech-savvy approach, proactive communication, and understanding of industry-specific quirks will be instrumental in ensuring a positive customer experience. Accountabilities and Responsibilities Customer Support : Provide excellent customer support for users of our bespoke technology offerings (Portal, Smartwaste integration and mobile app; Tipping, Sitebuddy and Site Appraiser), including triage, and troubleshooting operational and technical issues. Act as a liaison between customers and the technical support team, ensuring timely resolution of issues. Technology Mobilisation : Lead the mobilization of customers on new technology offerings, including user set-up, and configuration. For our data integration offering (Smartwaste) there will be configuration data manipulation, mapping, and loading. You will conduct training sessions and provide documentation to ensure customers can effectively utilise new technologies. Issue Resolution and Collaboration : Work closely with technical support and development teams to understand progress, estimated time of fixes, and the root causes of issues. Articulate technical details to customers in a clear and understandable manner. Proactive Communication : Proactively communicate with customers to address potential issues before they arise and keep them informed about updates, enhancements, and new features. Customer Confidence Building : Build and maintain strong relationships with customers, instilling confidence in our technology offerings and services. Act as a trusted advisor, understanding customer needs and providing tailored solutions. Ticket Stats Tracking : Track high-level ticket statistics to identify themes and trends in customer-reported issues. Provide insights to internal teams for continuous improvement and proactive issue resolution. Documentation : Create and maintain documentation related to customer support processes, issue resolutions, and technology mobilisation procedures. Industry Knowledge : Leverage knowledge of the outsourced waste management industry to understand and address industry-specific quirks that may contribute to customer issues. Experience Customer Service : Proven experience in customer-facing roles, preferably in a technology support or coordination capacity. Tech-Savvy : with a passion for technology and a 'bit of a geek at heart.' Familiarity with mobile applications, integrations, and basic troubleshooting. Ticketing/Case Management : Familiarity with ticket tracking and basic data analysis. Industry Experience : Knowledge of B2B outsourced services is highly beneficial. Skills Key skills that would make you an ideal candidate for this role include: Troubleshooting : Strong problem-solving skills and the ability to articulate technical details to non-technical users. Methodical and Analytical : Customers may experience technical issues which may relate to non-technical causes (e.g. account on stop). You will need to be highly methodical and analytical in your approach to establishing and capturing the facts. Some issues you will be able to resolve other may need to be escalated to the IT helpdesk and/or engineering team, therefore you will need to conduct detailed triage steps to ensure you have everything you need to progress to resolution. Communication : The customer may be in a time-sensitive situation when encountering issues. You will need to manage expectations and possess excellent communication to keep them appraised of progress and next steps. Proactive and outgoing : As above some issues will be time-sensitive, you will have the ability to build rapport and instil confidence in customers. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Free parking On-site parking Paid volunteer time Referral programme Store discount Schedule: Monday to Friday Work Location: In person
May 06, 2024
Full time
Reconomy is an innovative, tech-led provider of circular economy-focused services, with the purpose of creating a truly sustainable world by conserving finite resources. Enabling businesses around the world to improve their ESG outcomes, Reconomy delivers services through three main loops; _Recycle_, _Comply_ and _Re-use_. Our activities are underpinned by five core values; Respect, Integrity, Agility, Responsibility and Excellence, the fundamentals of who we are and what we believe is right. We aim to recruit, retain, and develop the best possible talent because it's our people that make us the business we are today. Working within the _Recycle_ Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. You will be the primary point of contact for customer and internal staff queries and issues relating to the division's customer-facing tech products. Your responsibilities will include supporting customers in resolving operational and technical issues, mobilising them on new technology, and working closely with technical support and development teams. Your tech-savvy approach, proactive communication, and understanding of industry-specific quirks will be instrumental in ensuring a positive customer experience. Accountabilities and Responsibilities Customer Support : Provide excellent customer support for users of our bespoke technology offerings (Portal, Smartwaste integration and mobile app; Tipping, Sitebuddy and Site Appraiser), including triage, and troubleshooting operational and technical issues. Act as a liaison between customers and the technical support team, ensuring timely resolution of issues. Technology Mobilisation : Lead the mobilization of customers on new technology offerings, including user set-up, and configuration. For our data integration offering (Smartwaste) there will be configuration data manipulation, mapping, and loading. You will conduct training sessions and provide documentation to ensure customers can effectively utilise new technologies. Issue Resolution and Collaboration : Work closely with technical support and development teams to understand progress, estimated time of fixes, and the root causes of issues. Articulate technical details to customers in a clear and understandable manner. Proactive Communication : Proactively communicate with customers to address potential issues before they arise and keep them informed about updates, enhancements, and new features. Customer Confidence Building : Build and maintain strong relationships with customers, instilling confidence in our technology offerings and services. Act as a trusted advisor, understanding customer needs and providing tailored solutions. Ticket Stats Tracking : Track high-level ticket statistics to identify themes and trends in customer-reported issues. Provide insights to internal teams for continuous improvement and proactive issue resolution. Documentation : Create and maintain documentation related to customer support processes, issue resolutions, and technology mobilisation procedures. Industry Knowledge : Leverage knowledge of the outsourced waste management industry to understand and address industry-specific quirks that may contribute to customer issues. Experience Customer Service : Proven experience in customer-facing roles, preferably in a technology support or coordination capacity. Tech-Savvy : with a passion for technology and a 'bit of a geek at heart.' Familiarity with mobile applications, integrations, and basic troubleshooting. Ticketing/Case Management : Familiarity with ticket tracking and basic data analysis. Industry Experience : Knowledge of B2B outsourced services is highly beneficial. Skills Key skills that would make you an ideal candidate for this role include: Troubleshooting : Strong problem-solving skills and the ability to articulate technical details to non-technical users. Methodical and Analytical : Customers may experience technical issues which may relate to non-technical causes (e.g. account on stop). You will need to be highly methodical and analytical in your approach to establishing and capturing the facts. Some issues you will be able to resolve other may need to be escalated to the IT helpdesk and/or engineering team, therefore you will need to conduct detailed triage steps to ensure you have everything you need to progress to resolution. Communication : The customer may be in a time-sensitive situation when encountering issues. You will need to manage expectations and possess excellent communication to keep them appraised of progress and next steps. Proactive and outgoing : As above some issues will be time-sensitive, you will have the ability to build rapport and instil confidence in customers. ref: INMP Job Types: Full-time, Permanent Benefits: Additional leave Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Free parking On-site parking Paid volunteer time Referral programme Store discount Schedule: Monday to Friday Work Location: In person
Date: 4 May 2024 Location: Manchester Airport, GB Company: MAG Based at Manchester Airport Permanent Role Office or Flexible/Hybrid working for a better work/life balance We are proud to be a diverse employer, and we welcome candidates from all backgrounds Manchester Airport Group: At MAG we provide the airport facilities and travel services that people need to connect with the world. As At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 11% company contribution pension 25 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week The Role: MAG Technology is currently expanding and we are looking for Solution Architects to help us to transform our business through technology, digital and automation. Working across our airports and group functions, you'lll define technology solutions to meet requirements, taking into account systems, data, process and people. Ensuring that designs are aligned to the overarching technology end state strategies (or challenging them if you see fit!), you'll work hand in hand with business analysts, project managers, development teams (both internal and external) and the business stakeholders directly to ensure that solutions will meet desired business outcomes, and add value to MAG. You'll be helping to solve problems for our business including working out how to digitize our passenger journey, improve aircraft turnaround times, optimize colleague experiences and drive efficiencies across our group. You'll have a hand in delivery end to end, from inception and shaping, right through to post go live support. What will make you a successful Solution Architect? As well as the ability to interact, influence and build consensus with senior stakeholders, you'll have excellent interpersonal, networking, presentation and communication skills and be commercially astute. You'll also have a detailed technical knowledge spanning enterprise technologies, systems and infrastructure, private and public cloud, development and DevOps toolsets with experience building and executing an IT strategy, maintaining a technology roadmap and being able to adapt to business, market and technical change. You'll have experience of developing, mapping and maintaining a technical architecture including enterprise, applications, service, infrastructure and data using a recognised methodology e.g. TOGAF. You'll have experience communicating complex technical information and informing the priority of spend, based on technical input and related risk vs. conflicting business priority. You'll be able to provide architecture expertise & guidance to the Heads-of-Technology, advising on possible solution sets and opportunities to increase capability. Desirable skills include an understanding of the Airport/Aviation Tech landscape; knowledge of the processes, applications, technology and data requirements, major trends and complexities of such a business. Experience of airport development and construction projects and experience of Enterprise Asset Management systems / IoT / Smart Infrastructure and be TOGAF certified, or equivalent. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
May 06, 2024
Full time
Date: 4 May 2024 Location: Manchester Airport, GB Company: MAG Based at Manchester Airport Permanent Role Office or Flexible/Hybrid working for a better work/life balance We are proud to be a diverse employer, and we welcome candidates from all backgrounds Manchester Airport Group: At MAG we provide the airport facilities and travel services that people need to connect with the world. As At MAG we provide the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Bonus scheme 11% company contribution pension 25 days holiday plus bank holidays Free parking Subsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week The Role: MAG Technology is currently expanding and we are looking for Solution Architects to help us to transform our business through technology, digital and automation. Working across our airports and group functions, you'lll define technology solutions to meet requirements, taking into account systems, data, process and people. Ensuring that designs are aligned to the overarching technology end state strategies (or challenging them if you see fit!), you'll work hand in hand with business analysts, project managers, development teams (both internal and external) and the business stakeholders directly to ensure that solutions will meet desired business outcomes, and add value to MAG. You'll be helping to solve problems for our business including working out how to digitize our passenger journey, improve aircraft turnaround times, optimize colleague experiences and drive efficiencies across our group. You'll have a hand in delivery end to end, from inception and shaping, right through to post go live support. What will make you a successful Solution Architect? As well as the ability to interact, influence and build consensus with senior stakeholders, you'll have excellent interpersonal, networking, presentation and communication skills and be commercially astute. You'll also have a detailed technical knowledge spanning enterprise technologies, systems and infrastructure, private and public cloud, development and DevOps toolsets with experience building and executing an IT strategy, maintaining a technology roadmap and being able to adapt to business, market and technical change. You'll have experience of developing, mapping and maintaining a technical architecture including enterprise, applications, service, infrastructure and data using a recognised methodology e.g. TOGAF. You'll have experience communicating complex technical information and informing the priority of spend, based on technical input and related risk vs. conflicting business priority. You'll be able to provide architecture expertise & guidance to the Heads-of-Technology, advising on possible solution sets and opportunities to increase capability. Desirable skills include an understanding of the Airport/Aviation Tech landscape; knowledge of the processes, applications, technology and data requirements, major trends and complexities of such a business. Experience of airport development and construction projects and experience of Enterprise Asset Management systems / IoT / Smart Infrastructure and be TOGAF certified, or equivalent. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
Job Advertisement: Personal Assistant (PA) to SENCo at a school based in SouthwarkPosition: Personal Assistant (PA) to Special Educational Needs and Disabilities Co-ordinator (SENDCo)Location: SouthwarkContract Type: Full Time, temporaryKey Responsibilities: General Duties Work flexibly with the SENCo, Safeguarding Manager and Safeguarding Lead to ensure a coherent approach to inclusion takes place within the Academy. Contribute to the creation, development, implementation and operation of procedures and processes which allow effective liaison with external agencies. Act as the first point of call for the Provision and SEND teams via phone and email Produce correspondence, reports and specialist paperwork Photocopying, printing and filing Minute taking in meetings and the circulation of minutes to relevant parties Make and schedule meetings and appointments Input, retrieve and analyse information using the Academy's data systems Ensure the safe disposal of confidential paperwork Organise rooms for regular outside agency support Collate Individual Educational Plans (IEPs) and Provision Maps Liaise with feeder schools and other relevant bodies to gather scholar information Printing and collation of documents for staff training Arrange and assist with relevant meetings as requested, including preparation of materials and minute taking, in order to ensure their timeliness and smooth running Proof reading and formatting of documentation - Must have an enhanced DBS- Must have experience working within schools- Must have MIS knowledge What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 06, 2024
Full time
Job Advertisement: Personal Assistant (PA) to SENCo at a school based in SouthwarkPosition: Personal Assistant (PA) to Special Educational Needs and Disabilities Co-ordinator (SENDCo)Location: SouthwarkContract Type: Full Time, temporaryKey Responsibilities: General Duties Work flexibly with the SENCo, Safeguarding Manager and Safeguarding Lead to ensure a coherent approach to inclusion takes place within the Academy. Contribute to the creation, development, implementation and operation of procedures and processes which allow effective liaison with external agencies. Act as the first point of call for the Provision and SEND teams via phone and email Produce correspondence, reports and specialist paperwork Photocopying, printing and filing Minute taking in meetings and the circulation of minutes to relevant parties Make and schedule meetings and appointments Input, retrieve and analyse information using the Academy's data systems Ensure the safe disposal of confidential paperwork Organise rooms for regular outside agency support Collate Individual Educational Plans (IEPs) and Provision Maps Liaise with feeder schools and other relevant bodies to gather scholar information Printing and collation of documents for staff training Arrange and assist with relevant meetings as requested, including preparation of materials and minute taking, in order to ensure their timeliness and smooth running Proof reading and formatting of documentation - Must have an enhanced DBS- Must have experience working within schools- Must have MIS knowledge What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full Time SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Mental Health Transport Assistant Fulltime 38.6 hours contract- Worked on a 4 on 4 off rolling shift pattern, 10am -10pm, occasionally being required to work nights. Salary: Mental Health Transport Assistants Full Time to be discussed at venue, average based on expected hours. all MHTA contracts paid at £11.62p/h for days and £12.62p/h for nights and weekends. (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 06, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full Time SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Mental Health Transport Assistant Fulltime 38.6 hours contract- Worked on a 4 on 4 off rolling shift pattern, 10am -10pm, occasionally being required to work nights. Salary: Mental Health Transport Assistants Full Time to be discussed at venue, average based on expected hours. all MHTA contracts paid at £11.62p/h for days and £12.62p/h for nights and weekends. (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
Secure Care UK - Basingstoke Base
Basingstoke, Hampshire
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time, Part-time, Permanent SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Contracts: Fulltime (average of 40.3 hours per week, worked on a 4 on 4 off rolling shift pattern, alternating between days and nights. Usual working hours are 6:30am-7:30pm and 7pm-7am) or flexible (no guaranteed hours, pick which shifts you work, usual working hours of 6:30am-7:30pm and 7pm-7am) PLEASE NOTE: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. Salary: £25.937.51-£26.837.51 per annum for fulltime, based on expected hours of 40.3 per week, paid at £11.62p/h for days and £12.62p/h nights and weekends (Plus enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 06, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time, Part-time, Permanent SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Contracts: Fulltime (average of 40.3 hours per week, worked on a 4 on 4 off rolling shift pattern, alternating between days and nights. Usual working hours are 6:30am-7:30pm and 7pm-7am) or flexible (no guaranteed hours, pick which shifts you work, usual working hours of 6:30am-7:30pm and 7pm-7am) PLEASE NOTE: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. Salary: £25.937.51-£26.837.51 per annum for fulltime, based on expected hours of 40.3 per week, paid at £11.62p/h for days and £12.62p/h nights and weekends (Plus enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
Secure Care UK - Lincoln Base
Lincoln, Lincolnshire
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Fulltime or Part-time (Flexible, no guaranteed hours) SHIFT PATTERNS: Flexible contract (no guaranteed hours, pick the shifts you work, availability to be provided one month in advance) Fulltime day shifts, 4 on 4 off shift pattern (9:30am-10pm) Fulltime alternating between days and nights, 4 on 4 off shift pattern (8am - 8.30pm and 8pm-8:30am) Please Note: Due to the nature of the Business and Client Requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period Flexible shifts WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: To be discussed at Venue, based on expected hours, all MHTA contracts are paid at £11.62p/h for days and £12.62p/h for nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 06, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Fulltime or Part-time (Flexible, no guaranteed hours) SHIFT PATTERNS: Flexible contract (no guaranteed hours, pick the shifts you work, availability to be provided one month in advance) Fulltime day shifts, 4 on 4 off shift pattern (9:30am-10pm) Fulltime alternating between days and nights, 4 on 4 off shift pattern (8am - 8.30pm and 8pm-8:30am) Please Note: Due to the nature of the Business and Client Requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period Flexible shifts WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: To be discussed at Venue, based on expected hours, all MHTA contracts are paid at £11.62p/h for days and £12.62p/h for nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
Front of House Coordinator£28,000 plus (Travel Card Zone 1-4 Paid plus Bonus ) With your excellent front of house/reception skills are you ready to embark on an exciting journey filled with variety and change? Do you thrive in a fast-paced environment where your front of house skills shine? Look no further!This Dynamic leading Property Investment company situated in London are seeking a Front of House Relief Centre Coordinator to join their team in providing exceptional service and fostering growth in their diverse portfolio of buildings.Why Join this company? As a Relief Centre Coordinator, you will enjoy the thrill of interacting with different clients across a range of buildings in London. This role offers the perfect opportunity for personal and professional development, with ample room for growth within this excellent environment. What is on Offer: Competitive Salary: £28,000 Lucrative Bonus Structure plus an excellent range of other benefits Travel Card: (Zones 1-4 ) Your commute covered from day one! Key Responsibilities: Customer Satisfaction: Provide excellent customer service to all new and existing tenants and visitors Strengthen and build relationships with existing and potential customers to enhance satisfaction and retention. Sales Support: Conduct viewings of available spaces to support sales efforts. Possess in-depth knowledge of our offerings to effectively communicate with potential customers. Team Collaboration: Work closely with colleagues to ensure seamless operations. Step up as a leader in the absence of the Centre Manager or Assistant Centre Manager. Marketing and Community Engagement: Act as a brand ambassador, promoting our company to both customers and the public. Assist in organizing marketing events to build communities and create new relationships with stakeholders. Desired Skills and Qualifications: Excellent customer service skills The ability to upsell and promote will be an advantage Strong communication and teamwork abilities Proactive approach to problem-solving This role is a great opportunity if you want to learn about different buildings, there is an excellent opportunity for growth - the reason for this position is to provide cover during absences due to sickness/holidays and training You need to have at least 2 years Front of House/Reception experience ideally this will come from the following industries -Property, business centres, serviced offices, hotel, gym memberships or private members club.Send your CV immediately for an immediate interview
May 06, 2024
Full time
Front of House Coordinator£28,000 plus (Travel Card Zone 1-4 Paid plus Bonus ) With your excellent front of house/reception skills are you ready to embark on an exciting journey filled with variety and change? Do you thrive in a fast-paced environment where your front of house skills shine? Look no further!This Dynamic leading Property Investment company situated in London are seeking a Front of House Relief Centre Coordinator to join their team in providing exceptional service and fostering growth in their diverse portfolio of buildings.Why Join this company? As a Relief Centre Coordinator, you will enjoy the thrill of interacting with different clients across a range of buildings in London. This role offers the perfect opportunity for personal and professional development, with ample room for growth within this excellent environment. What is on Offer: Competitive Salary: £28,000 Lucrative Bonus Structure plus an excellent range of other benefits Travel Card: (Zones 1-4 ) Your commute covered from day one! Key Responsibilities: Customer Satisfaction: Provide excellent customer service to all new and existing tenants and visitors Strengthen and build relationships with existing and potential customers to enhance satisfaction and retention. Sales Support: Conduct viewings of available spaces to support sales efforts. Possess in-depth knowledge of our offerings to effectively communicate with potential customers. Team Collaboration: Work closely with colleagues to ensure seamless operations. Step up as a leader in the absence of the Centre Manager or Assistant Centre Manager. Marketing and Community Engagement: Act as a brand ambassador, promoting our company to both customers and the public. Assist in organizing marketing events to build communities and create new relationships with stakeholders. Desired Skills and Qualifications: Excellent customer service skills The ability to upsell and promote will be an advantage Strong communication and teamwork abilities Proactive approach to problem-solving This role is a great opportunity if you want to learn about different buildings, there is an excellent opportunity for growth - the reason for this position is to provide cover during absences due to sickness/holidays and training You need to have at least 2 years Front of House/Reception experience ideally this will come from the following industries -Property, business centres, serviced offices, hotel, gym memberships or private members club.Send your CV immediately for an immediate interview
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full Time / Part-time (flexible, no guaranteed hours) SHIFT PATTERNS: Full-Time: Worked on a 4 on 4 off rolling shift pattern, working hours of 9:30am-10:00pm, contracted to 42.1 hours on average per week. Flexible contract (no guaranteed hours, pick the shifts you work, availability must be provided one month in advance) Please Note: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: To Be discussed at venue, based on expected hours. All contracts are paid at £11.62p/h for days and £12.62p/h for nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 06, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full Time / Part-time (flexible, no guaranteed hours) SHIFT PATTERNS: Full-Time: Worked on a 4 on 4 off rolling shift pattern, working hours of 9:30am-10:00pm, contracted to 42.1 hours on average per week. Flexible contract (no guaranteed hours, pick the shifts you work, availability must be provided one month in advance) Please Note: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: To Be discussed at venue, based on expected hours. All contracts are paid at £11.62p/h for days and £12.62p/h for nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
Secure Care UK - Sussex Base
St. Leonards-on-sea, Sussex
RECRUITING FOR SUSSEX and EASTBOURNE REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Hastings-TN38 Mental Health Transport Assistant Fulltime 40.3 hours contract- Worked on a 4 on 4 off rolling shift pattern, 4 days 5am-6pm and 4 nights 7pm-7am - or cross-over shift continuous working pattern 09:30am - 10pm. Team Leader Mental Health Transport Assistant Full Time 40.3 hours contract - Worked on a 4 on 4 off rolling shift pattern, 4 days 5am-6pm and 4 nights 7pm-7am - or cross-over shift continuous working pattern 09:30am - 10pm. PLEASE NOTE: Due to the nature of the Business and Client requirements, we reserve the rights to change the working times with a reasonable notice. Salary: Mental Health Transport Assistants Full Time and MHTA Flexible to £11.62 p/h for days and £12.62 for nights and weekends. (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) Shift pay enhancements are also available for some call-in or overtime shifts. Further information will be discussed during interview process. INDHEALTH
May 06, 2024
Full time
RECRUITING FOR SUSSEX and EASTBOURNE REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Hastings-TN38 Mental Health Transport Assistant Fulltime 40.3 hours contract- Worked on a 4 on 4 off rolling shift pattern, 4 days 5am-6pm and 4 nights 7pm-7am - or cross-over shift continuous working pattern 09:30am - 10pm. Team Leader Mental Health Transport Assistant Full Time 40.3 hours contract - Worked on a 4 on 4 off rolling shift pattern, 4 days 5am-6pm and 4 nights 7pm-7am - or cross-over shift continuous working pattern 09:30am - 10pm. PLEASE NOTE: Due to the nature of the Business and Client requirements, we reserve the rights to change the working times with a reasonable notice. Salary: Mental Health Transport Assistants Full Time and MHTA Flexible to £11.62 p/h for days and £12.62 for nights and weekends. (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) Shift pay enhancements are also available for some call-in or overtime shifts. Further information will be discussed during interview process. INDHEALTH
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time, average 40.3 hours per week, Permanent SHIFT PATTERNS: 12 hour shifts, 4 on 4 off rolling shift pattern, alternating between days and nights. Usual working hours of 6:30am-7:30pm and 7pm-7am PLEASE NOTE: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: £25,937.51-£26.837.51 per annum for fulltime, based on expected hours of 40.3 per week, paid at £11.62p/h for days and £12.62p/h nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 06, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time, average 40.3 hours per week, Permanent SHIFT PATTERNS: 12 hour shifts, 4 on 4 off rolling shift pattern, alternating between days and nights. Usual working hours of 6:30am-7:30pm and 7pm-7am PLEASE NOTE: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Salary: £25,937.51-£26.837.51 per annum for fulltime, based on expected hours of 40.3 per week, paid at £11.62p/h for days and £12.62p/h nights and weekends (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
Assistant store manager About bp retail We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. You can find out more about bp retail here What you get The opportunity to earn a discretionary bonus of up to 11.25% of annual salary 25% discount on in store goods exclusions apply Paid holiday Flexible hours Access to the Retail Trust (24/ 7 online GP, mental and financial wellbeing services and resources) Discounts with other businesses through Perks at Work Family leave The opportunity to progress your career Competitive pay rates Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme Job security Pension scheme Share save scheme What we're looking for Strong Leadership or retail experience. We are looking for managers who have strength in being able to support and energize a team to deliver on Safety, customer, operational and people activities. What you are responsible for As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks. How to apply To apply for a position at bp, you can log into the applicant portal on and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
May 06, 2024
Full time
Assistant store manager About bp retail We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. You can find out more about bp retail here What you get The opportunity to earn a discretionary bonus of up to 11.25% of annual salary 25% discount on in store goods exclusions apply Paid holiday Flexible hours Access to the Retail Trust (24/ 7 online GP, mental and financial wellbeing services and resources) Discounts with other businesses through Perks at Work Family leave The opportunity to progress your career Competitive pay rates Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme Job security Pension scheme Share save scheme What we're looking for Strong Leadership or retail experience. We are looking for managers who have strength in being able to support and energize a team to deliver on Safety, customer, operational and people activities. What you are responsible for As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks. How to apply To apply for a position at bp, you can log into the applicant portal on and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time, Permanent SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Fulltime 46.25 hours contract- Shifts 1 and 2 worked between 6:30am-7:30pm, shift 3 worked between 10am-10pm and shift 4 worked between 7pm-7am, then 4 days off, rolling shift pattern. Fulltime 40.3 hours contract- 4 on 4 off shift pattern rolling shift pattern, worked 12-12. PLEASE NOTE: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. Salary: Mental Health Transport Assistants: All MHTA contracts are paid at £11.62 p/h for days and £12.62 for nights and weekends. (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
May 06, 2024
Full time
REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time, Permanent SHIFT PATTERNS: 12 hour shifts Day shifts Night shifts QUALIFICATIONS: Full UK Manual Driving License (Required) Enhanced DBS certificate within the last 3 years (preferred) BENEFITS: Company pension Cycle to work scheme Refer a friend scheme Health Care Cash plan upon successful completion of 6 months probationary period WHY THIS JOB EXISTS: To facilitate the safe transportation of service users detained under the Mental Health Act, maintaining a safe, caring, professional and efficient level of service using responsible business practices within a healthcare environment at all times. To take the direction from the Team Leader when on shift and be supported, nurtured and managed by the DCOM to maintain high standards of quality and professionalism. MAIN RESPONSIBILITIES AND ACCOUNTABILITIES: To provide a professional and caring service for all patients whilst in the care of Secure Care UK, ensuring that at all times patient safety remains paramount and that safe systems of work are adhered to. To support and transport vulnerable service users as part of a team. To support the care of patients during assessment at 136 Suits in line with the Mental Health Act Ensure that health and safety guidelines are followed according to current policies and procedures and in line with HSE requirements. To be able to attend the office within one hour during on-call shifts Safe and respectful use of Company vehicle and equipment ensuring high standards of driving and cleanliness are maintained. To ensure that appropriate Lifting and Handling techniques are applied as per training when moving patients under non-emergency conditions, using appropriate equipment or additional supports where necessary. In the event of an incident, you may be required to administer first aid commensurate to your training, and / or provide social care in non-emergency situations To ensure that the uniform is worn in accordance with the organisations work wear policy and must wear your ID badge at all times whilst on duty. To ensure that statutory regulations and organisational policies and procedures are implemented and adhered to at all times. This will include but not limited to General Data Protection Regulation (GDPR 2018), and accurate reporting of facts concerning accidents or incidents to control and hospital personnel in accordance with Secure Care UK Guidelines and the Company Incident Policy. To take part in staff development programmes, regular development reviews and annual performance development reviews and/or undertake further training if and when required. To work to the values of the organisation and display high standards of integrity and professionalism towards clients and colleagues, and to act at all times in a manner consistent with legislation, policy and procedures in respect of Equality and Diversity. To continuously develop and update own knowledge and skills within the job role and contribute to setting own work objectives, and to ensure up to date with company policies, procedures and staff handbook. Be an ambassador for SCUK at all times and adhere to the Code of Conduct. Undertake personal responsibility to be a good team member and collaborate for professional effectiveness using positive and respectful communication. Ensure the accurate implementation of electronic systems for capturing required data is maintained. Take accountability for own continual professional development and reflective practice for learning. Achieve business KPI's, goals and objectives. Ensure all vehicle standards are maintained to the highest level achievable. Respond positively to change by supporting and delivering Company new initiatives. Collaborate respectfully with all Company departments to assist with deployments, audits, checks and standard operating procedures for effective implementation and maintenance. Ensure all work activities for the teams are in line with legislation. Any other reasonable duties as assigned. BACKGROUND & EXPERIENCE: Valid Full UK Manual Driving License Maintain Enhanced DBS (paid for by company) Excellent communication skills Ability to remain calm under pressure Able to work as part of a team Excellent attention to detail In return, we offer: Full Training: Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid. Additional training also available. Secure Care UK Ltd is now fully accredited by BILD on behalf of the Restraint Reduction Network. We are really proud to be the first, and as yet, only Secure Patient Transport company in the UK to achieve this high standard of training and care we provide. Fulltime 46.25 hours contract- Shifts 1 and 2 worked between 6:30am-7:30pm, shift 3 worked between 10am-10pm and shift 4 worked between 7pm-7am, then 4 days off, rolling shift pattern. Fulltime 40.3 hours contract- 4 on 4 off shift pattern rolling shift pattern, worked 12-12. PLEASE NOTE: Due to the nature of the business and client requirements, we reserve the rights to change the working times with a reasonable notice. Salary: Mental Health Transport Assistants: All MHTA contracts are paid at £11.62 p/h for days and £12.62 for nights and weekends. (enhanced pay of £1.20 extra per hour for work at a Mental Health 'place of safety' and for bed watch activities, supporting ward staff) INDHEALTH
Assistant store manager About bp retail We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. You can find out more about bp retail here What you get The opportunity to earn a discretionary bonus of up to 11.25% of annual salary 25% discount on in store goods exclusions apply Paid holiday Flexible hours Access to the Retail Trust (24/ 7 online GP, mental and financial wellbeing services and resources) Discounts with other businesses through Perks at Work Family leave The opportunity to progress your career Competitive pay rates Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme Job security Pension scheme Share save scheme What we're looking for Strong Leadership or retail experience. We are looking for managers who have strength in being able to support and energize a team to deliver on Safety, customer, operational and people activities. What you are responsible for As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks. How to apply To apply for a position at bp, you can log into the applicant portal on and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
May 06, 2024
Full time
Assistant store manager About bp retail We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. You can find out more about bp retail here What you get The opportunity to earn a discretionary bonus of up to 11.25% of annual salary 25% discount on in store goods exclusions apply Paid holiday Flexible hours Access to the Retail Trust (24/ 7 online GP, mental and financial wellbeing services and resources) Discounts with other businesses through Perks at Work Family leave The opportunity to progress your career Competitive pay rates Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme Job security Pension scheme Share save scheme What we're looking for Strong Leadership or retail experience. We are looking for managers who have strength in being able to support and energize a team to deliver on Safety, customer, operational and people activities. What you are responsible for As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks. How to apply To apply for a position at bp, you can log into the applicant portal on and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
We Are One At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self. Kurt Geiger first opened in Britain's fashion capital on Bond Street, London in 1963. Since the Sixties Kurt Geiger has not stood still as it continuously evolves to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility. We are Europe's leading luxury shoe and accessory retailer and we are looking for the next generation of talent to join our business. Responsibilities: Ensure customer service is of the highest standards at all times Be a role model for your team and Kurt Geiger with your own service standards Ensure all store and company sales targets, policies and procedures are met and maintained Actively liaise, communicate and develop good relations with your team and Senior Management Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development Rota your team effectively and ensure optimum cover during peak trading periods Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines Requirements Previous high turnover, fast paced store/concession management role Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred A customer service ambassador Proven ability to drive a large team Representative of our luxury/fashion forward brand in every way Benefits Competitive basic salary Generous bonus structure Enviable discounts If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. INDNORTH
May 06, 2024
Full time
We Are One At Kurt Geiger we celebrate individuality, believing our differences make us more powerful as a collective. Diversity, equality and inclusion are at the core of who we are and we strive to reflect this in every corner of our company culture, starting with the promotion of equal opportunities. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self. Kurt Geiger first opened in Britain's fashion capital on Bond Street, London in 1963. Since the Sixties Kurt Geiger has not stood still as it continuously evolves to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility. We are Europe's leading luxury shoe and accessory retailer and we are looking for the next generation of talent to join our business. Responsibilities: Ensure customer service is of the highest standards at all times Be a role model for your team and Kurt Geiger with your own service standards Ensure all store and company sales targets, policies and procedures are met and maintained Actively liaise, communicate and develop good relations with your team and Senior Management Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development Rota your team effectively and ensure optimum cover during peak trading periods Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines Requirements Previous high turnover, fast paced store/concession management role Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred A customer service ambassador Proven ability to drive a large team Representative of our luxury/fashion forward brand in every way Benefits Competitive basic salary Generous bonus structure Enviable discounts If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression. INDNORTH
We're looking for a Finance Manager, Management Accounts (Qualified Accountant) to join us in Bradford. This is hybrid working - 2 days in the office, 3 days remote. As part of the continued growth and diversification of our Management Accounts team at Liberty Shared Services (LSS), as we go through an exciting period of expansion and change, we are looking for additional Finance Managers to lead teams, workstreams and projects across various group and external Opco brands. As a Finance Manager, you will a Qualified Accountant report to a Senior Finance Manager, supporting and working closely with our teams in Bradford and across the wider business, to deliver accurate reporting and analysis to internal and external stakeholders across the Liberty Global Footprint. There has never been a better time to join Liberty Global. We're a dynamic, high-growth and tech-led group of businesses, where as a Finance Manager, Management Accounts you would be ideally suited with proven post-qualification experience and a desire to develop your career with a global market leader. What will you be doing? Month-end activities: You will perform accounting processes across the organization, prepare journal entities, and analysis and provide insight into areas of focus, whilst making recommendations to improve and simplify processes. Stakeholders management: Whilst working within internal reporting deadlines, you will support and influence decision making across the organization. Control: You will implement an effective internal control framework, prepare balance sheet reconciliations, highlight and resolve any issues, and ensure compliance with SOX and other regulatory requirements, as well as liaise with auditors to provide evidence and supporting narrative, as required Process Improvement and Automation: Ensuring work is performed efficiently and whilst identifying opportunities to improve and simplify processes, you will work collaboratively to standardise and automate processes. We tend to look for people with: Proven as a Finance Manager, Qualified Accountant, or Audit Manager with Management Accounts experience. Professional Accountancy qualification (ACA; ACCA etc) and either newly qualified or with a degree of post qualified experience. Coaching and development of less experienced finance and accounting colleagues. Knowledge of US GAAP and IFRS. Experience of working within large complex corporate structures, whilst managing key stakeholder relationships and delivering to deadlines. Experience of research into emerging / complex accounting or reporting issues. Strong excel skills. Excellent communication and interpersonal skills. Financial systems skills (e.g. Oracle, Hyperion/HFM). What's in it for you? Competitive salary + Bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team _ Who we are: _ We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We're 100% committed to having a workforce that represents every part of our society. So we're keen to hear from candidates of all background and circumstances Job Type: Full-time Benefits: Company pension Work Location: In person
May 06, 2024
Full time
We're looking for a Finance Manager, Management Accounts (Qualified Accountant) to join us in Bradford. This is hybrid working - 2 days in the office, 3 days remote. As part of the continued growth and diversification of our Management Accounts team at Liberty Shared Services (LSS), as we go through an exciting period of expansion and change, we are looking for additional Finance Managers to lead teams, workstreams and projects across various group and external Opco brands. As a Finance Manager, you will a Qualified Accountant report to a Senior Finance Manager, supporting and working closely with our teams in Bradford and across the wider business, to deliver accurate reporting and analysis to internal and external stakeholders across the Liberty Global Footprint. There has never been a better time to join Liberty Global. We're a dynamic, high-growth and tech-led group of businesses, where as a Finance Manager, Management Accounts you would be ideally suited with proven post-qualification experience and a desire to develop your career with a global market leader. What will you be doing? Month-end activities: You will perform accounting processes across the organization, prepare journal entities, and analysis and provide insight into areas of focus, whilst making recommendations to improve and simplify processes. Stakeholders management: Whilst working within internal reporting deadlines, you will support and influence decision making across the organization. Control: You will implement an effective internal control framework, prepare balance sheet reconciliations, highlight and resolve any issues, and ensure compliance with SOX and other regulatory requirements, as well as liaise with auditors to provide evidence and supporting narrative, as required Process Improvement and Automation: Ensuring work is performed efficiently and whilst identifying opportunities to improve and simplify processes, you will work collaboratively to standardise and automate processes. We tend to look for people with: Proven as a Finance Manager, Qualified Accountant, or Audit Manager with Management Accounts experience. Professional Accountancy qualification (ACA; ACCA etc) and either newly qualified or with a degree of post qualified experience. Coaching and development of less experienced finance and accounting colleagues. Knowledge of US GAAP and IFRS. Experience of working within large complex corporate structures, whilst managing key stakeholder relationships and delivering to deadlines. Experience of research into emerging / complex accounting or reporting issues. Strong excel skills. Excellent communication and interpersonal skills. Financial systems skills (e.g. Oracle, Hyperion/HFM). What's in it for you? Competitive salary + Bonus 25 days annual leave with the option to purchase 5 more Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance Matched pension contribution up to 10% Access to our car benefit scheme Access to our online learning platform to continue to develop and grow your career with us The chance to join an innovative, fast-paced and passionate team _ Who we are: _ We're building Tomorrow's Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond. We're creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence. And we're prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We're 100% committed to having a workforce that represents every part of our society. So we're keen to hear from candidates of all background and circumstances Job Type: Full-time Benefits: Company pension Work Location: In person