Key Account Administrator Bromborough Permanent 27,000 My client based in Bromborough, Wirral, is looking to recruit a Key Account Administrator. The role is a Monday - Friday based role and is offered on a 35 hour working week. With flexibility on hours 8-4pm or 9-5pm and a minimum Salary of 27,000 per annum. The position has become available due to the business expanding and the purpose of the role is to provide and adapt a customer service function that reflects and supports the company's current and future requirements. Key responsibilities and duties of the role include- Account support for aligned accounts Manage the order inbox and central telephone line Process manual orders within agreed lead times Building strong relationships with customers both internal and external Solve customer/ service issues and problems in a highly professional manner and using sound judgement Monitoring sales order processing for key accounts ensuring lead times are followed Analysing information from customer web passed portals Balancing customer service KPI's to meet customers expectations and our own service standard Managing product availability- following correct procedure in the event of stock shortages to minimise effect to customer service Cover all aspect of CS during absence and holidays Key skills and Experience- SAP Experience is preferred Sales order processing is preferred To be able to work in a customer service environment Excellent communication skills Excellent organisational and administration skills To be able to cope with increased workload, under pressure and to prioritise To be able to use Microsoft systems, especially excel(formulas and external data) If you feel that you have the correct experience and would be interested in hearing more about the role, please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
May 02, 2024
Full time
Key Account Administrator Bromborough Permanent 27,000 My client based in Bromborough, Wirral, is looking to recruit a Key Account Administrator. The role is a Monday - Friday based role and is offered on a 35 hour working week. With flexibility on hours 8-4pm or 9-5pm and a minimum Salary of 27,000 per annum. The position has become available due to the business expanding and the purpose of the role is to provide and adapt a customer service function that reflects and supports the company's current and future requirements. Key responsibilities and duties of the role include- Account support for aligned accounts Manage the order inbox and central telephone line Process manual orders within agreed lead times Building strong relationships with customers both internal and external Solve customer/ service issues and problems in a highly professional manner and using sound judgement Monitoring sales order processing for key accounts ensuring lead times are followed Analysing information from customer web passed portals Balancing customer service KPI's to meet customers expectations and our own service standard Managing product availability- following correct procedure in the event of stock shortages to minimise effect to customer service Cover all aspect of CS during absence and holidays Key skills and Experience- SAP Experience is preferred Sales order processing is preferred To be able to work in a customer service environment Excellent communication skills Excellent organisational and administration skills To be able to cope with increased workload, under pressure and to prioritise To be able to use Microsoft systems, especially excel(formulas and external data) If you feel that you have the correct experience and would be interested in hearing more about the role, please apply immediately. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We are looking for a proactive, experienced Contract Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home. Job role overview With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities. Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements Main Responsibilities for the Contract Administrator Create and implement a consistent approach to the set and renewal of service contracts Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout Manage contract & tenders LIVE Trackers Maintain and monitor all contractual records, ensuring alignment with corporate goals Conduct audits for existing service contracts, managing contract Profit & Loss reports Ensure accurate and timely entry of service contracts into CRM Prepare reports on contract status for management Manage digital storage of signed Service Contracts Implement and manage a service contract welcome pack Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes Key Skills and experience required for the Contract Administrator Previous administration experience Excellent customer communication skills Ability to build relationships quickly Clear communication (written and verbal) Strong time management, multitasking, and workload prioritisation skills Competency in MS Office/Google Sheets/Excel and presentation documents Highly capable individual with a keen eye for detail, consistency, and accuracy What's in it for you? This is a great opportunity to join a market leader and very stable company, who offers a collobrative culture and progression opportunities. The offices are modern bright and offer great facilities. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
May 02, 2024
Full time
We are looking for a proactive, experienced Contract Administrator to join this successful, established company where you will be providing commercial administration support for sales functions, contract renewals, end of warranty opportunities, and the coordination of proposals and tender documents. This role is offered on a full time permanent basis and is based in Banbury, three days office and 2 days working from home. Job role overview With training you will oversee the Service Contract process, including renewals and end-of-warranty opportunities. Manage the preparation and submission of request for proposals and other tender documents in compliance with legal and corporation requirements Main Responsibilities for the Contract Administrator Create and implement a consistent approach to the set and renewal of service contracts Ensure timely rollout of tender request for proposals and monitor success rates for continuous improvement Coordinate the tender process from pre-qualification to final bid submission, contract award, and closeout Manage contract & tenders LIVE Trackers Maintain and monitor all contractual records, ensuring alignment with corporate goals Conduct audits for existing service contracts, managing contract Profit & Loss reports Ensure accurate and timely entry of service contracts into CRM Prepare reports on contract status for management Manage digital storage of signed Service Contracts Implement and manage a service contract welcome pack Support the overall service contract value proposition and provide monthly reporting on tender submissions & outcomes Key Skills and experience required for the Contract Administrator Previous administration experience Excellent customer communication skills Ability to build relationships quickly Clear communication (written and verbal) Strong time management, multitasking, and workload prioritisation skills Competency in MS Office/Google Sheets/Excel and presentation documents Highly capable individual with a keen eye for detail, consistency, and accuracy What's in it for you? This is a great opportunity to join a market leader and very stable company, who offers a collobrative culture and progression opportunities. The offices are modern bright and offer great facilities. The hours are a 37.5 hours a week, 8:30 - 17:00 pm Monday to Friday with 1 hour for lunch, 3 days in the office, 2 days at home after probation, the role will also come with flexible working. You will receive 26 days holidays, plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
Salary: £28,836.92 per annum + Bonus Hours: 42.5 per week If you are a proven Automotive Parts Controller, Parts Advisor, Parts Specialist or Parts Manager seeking the next step in your career, we'd love to hear from you! Join the UK's leading vehicle rental specialists in this fantastic opportunity as a Parts Controller at our busy branch in Snodland! In this role you will be supporting the Workshop Manager in the running of the internal parts department, based within the workshop. This includes effectively maintaining accurate parts stock levels, as well as liaising with external suppliers and managing these relationships closely. About You: • You come from a fast-paced, customer-focused background - preferably from a parts environment within the automotive industry, whether that be dealership, accident repair or workshop. • You are a competent administrator, who can demonstrate excellent organisational skills, accurate data input and IT literacy. • You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done. Your Benefits: Some of our most popular benefits include (but aren't limited to) • A fantastic bonus scheme 24 days annual leave (+ bank holidays) and an extra day's leave to celebrate your birthday • Free life assurance • Well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance) • Discounted, flexible Gym memberships • Exclusive employee vehicle-leasing schemes • Pension & save-as-you-earn share scheme • Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) • We're so excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach! We are also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we are a crucial part of one of the UK's most influential Automotive groups. Redde Northgate - few other businesses can offer you the support and long-term security as us; this is an excellent opportunity to progress your career! So what are you waiting for? Apply to be our newest Parts Controller today!
May 02, 2024
Full time
Salary: £28,836.92 per annum + Bonus Hours: 42.5 per week If you are a proven Automotive Parts Controller, Parts Advisor, Parts Specialist or Parts Manager seeking the next step in your career, we'd love to hear from you! Join the UK's leading vehicle rental specialists in this fantastic opportunity as a Parts Controller at our busy branch in Snodland! In this role you will be supporting the Workshop Manager in the running of the internal parts department, based within the workshop. This includes effectively maintaining accurate parts stock levels, as well as liaising with external suppliers and managing these relationships closely. About You: • You come from a fast-paced, customer-focused background - preferably from a parts environment within the automotive industry, whether that be dealership, accident repair or workshop. • You are a competent administrator, who can demonstrate excellent organisational skills, accurate data input and IT literacy. • You get involved in every part of our business - you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done. Your Benefits: Some of our most popular benefits include (but aren't limited to) • A fantastic bonus scheme 24 days annual leave (+ bank holidays) and an extra day's leave to celebrate your birthday • Free life assurance • Well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance) • Discounted, flexible Gym memberships • Exclusive employee vehicle-leasing schemes • Pension & save-as-you-earn share scheme • Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few) • We're so excited to have recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach! We are also part of something bigger - with over 60 Northgate Vehicle Hire branches nationwide, we are a crucial part of one of the UK's most influential Automotive groups. Redde Northgate - few other businesses can offer you the support and long-term security as us; this is an excellent opportunity to progress your career! So what are you waiting for? Apply to be our newest Parts Controller today!
Are you a strong administrator with a flair for customer service and a strong interest in sales operations? Do you want to work for a family run business who are passionate about sustainable practice and innovative environmental initiatives within the food industry? Our client is a family run business experiencing a period of growth within their food brand so now is a really exciting time to join the company and be a part of their success and growth! They are looking for an amazing Commercial Operations Executive to build their new brand and help launch an exciting new venture. They are looking for an all-rounder who is numerical as you be involved with P&L work as well as supporting the sales function and working on all aspects of supply, administration and marketing support. The salary for this role is 25,000 to 30,000 and the role is fully office based. The working hours are 8am to 5pm although you may be required to work outside of these hours from time to time to attend events. You must be a car driver for this position due the location of the office and also the attendance at events. Main responsibilities for the Commercial Operations Executive Role Support direct sales activity and manage the supply and sale process alongside the Commercial Sales Executive. Work closely with all internal stakeholders to sell the direct sales vision to the wider business team. Work with suppliers and operational teams regarding packaging and brand. Manage resource for events ensuring H&S regulations and risk assessments are adhered to. Profit & Loss performance management and providing insights and strategy ideas. Assist with managing delivery logistics. Manage customer service responses for the brand. Support the Commercial Sales Executive with the marketing activity. Attend events and be the face of the brand at events. Skills required for the Commercial Operations Executive Role A real self starter, someone who will work with others to get things done (the rest can be taught). Strong relationship building skills. Strong administrative skills Numerical and analytical Managing a varied workload, differing deadlines, and multiple projects simultaneously. An interest in developing new business is ideal. Ability to multi-task, be pro-active and work on own initiative, working both in a team and independently. Benefits for the Commercial Operations Executive Role Great colleagues and a friendly environment. Opportunity to have an impact and make a difference. Cycle to work scheme. 25 days holiday entitlement (plus Bank Holidays). If this Commercial Operations Executive role sounds perfect for you, apply now!
May 02, 2024
Full time
Are you a strong administrator with a flair for customer service and a strong interest in sales operations? Do you want to work for a family run business who are passionate about sustainable practice and innovative environmental initiatives within the food industry? Our client is a family run business experiencing a period of growth within their food brand so now is a really exciting time to join the company and be a part of their success and growth! They are looking for an amazing Commercial Operations Executive to build their new brand and help launch an exciting new venture. They are looking for an all-rounder who is numerical as you be involved with P&L work as well as supporting the sales function and working on all aspects of supply, administration and marketing support. The salary for this role is 25,000 to 30,000 and the role is fully office based. The working hours are 8am to 5pm although you may be required to work outside of these hours from time to time to attend events. You must be a car driver for this position due the location of the office and also the attendance at events. Main responsibilities for the Commercial Operations Executive Role Support direct sales activity and manage the supply and sale process alongside the Commercial Sales Executive. Work closely with all internal stakeholders to sell the direct sales vision to the wider business team. Work with suppliers and operational teams regarding packaging and brand. Manage resource for events ensuring H&S regulations and risk assessments are adhered to. Profit & Loss performance management and providing insights and strategy ideas. Assist with managing delivery logistics. Manage customer service responses for the brand. Support the Commercial Sales Executive with the marketing activity. Attend events and be the face of the brand at events. Skills required for the Commercial Operations Executive Role A real self starter, someone who will work with others to get things done (the rest can be taught). Strong relationship building skills. Strong administrative skills Numerical and analytical Managing a varied workload, differing deadlines, and multiple projects simultaneously. An interest in developing new business is ideal. Ability to multi-task, be pro-active and work on own initiative, working both in a team and independently. Benefits for the Commercial Operations Executive Role Great colleagues and a friendly environment. Opportunity to have an impact and make a difference. Cycle to work scheme. 25 days holiday entitlement (plus Bank Holidays). If this Commercial Operations Executive role sounds perfect for you, apply now!
We are currently recruting for an Administrator for our Bracknell based client. This is a hybrid position 2 days remote 3 days in the office. The role will suit an outgoing candidate with a strong personality and great attention to detail As a Lease Contracts Administrator, you will play a crucial role in managing lease contracts as they approach the end of term and throughout the agreement's life cycle. You will collaborate closely with the Collections and Operations teams to maximize portfolio profitability. The successful candidate will be responsible for resolving customer queries, managing end-of-lease activities, and ensuring the accuracy and quality of the lease management process. Key Responsibilities: Monitor lease expiry dates and follow up on End of Lease (EOL) notifications. Proactively negotiate with customers regarding their lease options, including extensions, returns, or purchases. Produce accurate settlement quotations and handle mid-term buyout and early termination negotiations. Administer all novations and reschedules in the ALFA System. Conduct regular audits and 4-eye checks to ensure quality assurance and compliance with corporate workflow processes. Develop strong relationships with internal teams, including Sales and Vendor, to optimize business profitability and adhere to SLAs. Communicate effectively with internal departments to ensure prompt and accurate resolution of issues. Participate in projects and other administrative tasks as required. Qualifications and Skills: Experience in administration, customer service, or a related field is preferred. Strong negotiation and problem-solving skills. Excellent communication and interpersonal skills. Attention to detail and a commitment to quality assurance. Ability to work independently and as part of a team. Proficiency with Microsoft Office Suite and familiarity with lease management systems (e.g., ALFA System) is a plus. Competitive salary and benefits package. Collaborative and inclusive work environment. Opportunities for career growth and professional development. The chance to be part of a forward-thinking company that values its employees and customers. If you are interested in joining the team as a Lease Contracts Administrator, please apply by. We look forward to hearing from you Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
May 02, 2024
Contractor
We are currently recruting for an Administrator for our Bracknell based client. This is a hybrid position 2 days remote 3 days in the office. The role will suit an outgoing candidate with a strong personality and great attention to detail As a Lease Contracts Administrator, you will play a crucial role in managing lease contracts as they approach the end of term and throughout the agreement's life cycle. You will collaborate closely with the Collections and Operations teams to maximize portfolio profitability. The successful candidate will be responsible for resolving customer queries, managing end-of-lease activities, and ensuring the accuracy and quality of the lease management process. Key Responsibilities: Monitor lease expiry dates and follow up on End of Lease (EOL) notifications. Proactively negotiate with customers regarding their lease options, including extensions, returns, or purchases. Produce accurate settlement quotations and handle mid-term buyout and early termination negotiations. Administer all novations and reschedules in the ALFA System. Conduct regular audits and 4-eye checks to ensure quality assurance and compliance with corporate workflow processes. Develop strong relationships with internal teams, including Sales and Vendor, to optimize business profitability and adhere to SLAs. Communicate effectively with internal departments to ensure prompt and accurate resolution of issues. Participate in projects and other administrative tasks as required. Qualifications and Skills: Experience in administration, customer service, or a related field is preferred. Strong negotiation and problem-solving skills. Excellent communication and interpersonal skills. Attention to detail and a commitment to quality assurance. Ability to work independently and as part of a team. Proficiency with Microsoft Office Suite and familiarity with lease management systems (e.g., ALFA System) is a plus. Competitive salary and benefits package. Collaborative and inclusive work environment. Opportunities for career growth and professional development. The chance to be part of a forward-thinking company that values its employees and customers. If you are interested in joining the team as a Lease Contracts Administrator, please apply by. We look forward to hearing from you Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
Looking for work? Join our team! The Commercial division of SF Recruitment is working with a prominent business in North Leicester to hire an Administrator on a temporary basis / ongoing basis. As the Administrator, your main task will be to identify customer requirements, ensuring timely delivery of goods to meet their demands. The ideal candidate will start as soon as possible, you will manage the in-house system, process orders, ensuing you are keeping customers informed. Reporting to the Transport Manager, your responsibilities will include: Negotiating delivery schedules Addressing customer queries Develop relationships with suppliers and customers to anticipate future orders and optimize capacity Providing delivery updates to customers Maintaining accurate dispatch records for customers and drivers Managing customer complaints The successful candidate will possess outstanding communication skills, adept at problem-solving and handling customer interactions. Proficiency in IT, including MS Office and preferably SAP experience. Monday to Friday schedule, 8am to 5pm. If you are ready for this opportunity, apply below.
May 02, 2024
Contractor
Looking for work? Join our team! The Commercial division of SF Recruitment is working with a prominent business in North Leicester to hire an Administrator on a temporary basis / ongoing basis. As the Administrator, your main task will be to identify customer requirements, ensuring timely delivery of goods to meet their demands. The ideal candidate will start as soon as possible, you will manage the in-house system, process orders, ensuing you are keeping customers informed. Reporting to the Transport Manager, your responsibilities will include: Negotiating delivery schedules Addressing customer queries Develop relationships with suppliers and customers to anticipate future orders and optimize capacity Providing delivery updates to customers Maintaining accurate dispatch records for customers and drivers Managing customer complaints The successful candidate will possess outstanding communication skills, adept at problem-solving and handling customer interactions. Proficiency in IT, including MS Office and preferably SAP experience. Monday to Friday schedule, 8am to 5pm. If you are ready for this opportunity, apply below.
Company - Leading manufacturing company. Location - West Bromwich Salary - £23-25K Hours - 8.30am-5pm Monday to Friday This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area. Duties include: To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner Dealing with internal / external emails and telephone calls Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers Liaising with Area Sales Managers, providing sales support Processing customer call off orders & ordering additional items required Updating of CRM information to management system Generating paperwork for production requests & delivery notes Building strong relationships at buyer & site level To complete necessary paperwork & maintain filing systems Requirements Minimum of 12 months administration/ customer services experience within a fast paced environment. Good knowledge of Microsoft Word, Excel and Outlook. Excellent telephone manner.
May 02, 2024
Full time
Company - Leading manufacturing company. Location - West Bromwich Salary - £23-25K Hours - 8.30am-5pm Monday to Friday This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area. Duties include: To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner Dealing with internal / external emails and telephone calls Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers Liaising with Area Sales Managers, providing sales support Processing customer call off orders & ordering additional items required Updating of CRM information to management system Generating paperwork for production requests & delivery notes Building strong relationships at buyer & site level To complete necessary paperwork & maintain filing systems Requirements Minimum of 12 months administration/ customer services experience within a fast paced environment. Good knowledge of Microsoft Word, Excel and Outlook. Excellent telephone manner.
Volunteer Development Officer Reference: APR (Apply online only) Location: Flexible in UK Salary: £26,379.00 - £28,319.00 Per Annum, Pro Rata Contract: Permanent Hours: Part-time, 30 hours per week Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata) Nature is in Crisis, and here at the RSPB we are working across the UK and overseas to save it. As the UK's largest nature conservation charity, with a workforce of over 14,000 employees and volunteers, we have an ambitious programme of work to revolutionise our volunteering approach and deepen the impact volunteers have as individuals and collectively. The Volunteer Development Officer (Assemble) will work within the Volunteering Development Department to deliver the volunteering elements of our new corporate strategy, which has a focus on increasing people powered conservation, focussing on diversity and raising our internal people capabilities. Assemble is our volunteering management system and this role will be the lead contact, champion and be the system expert from the RSPB business perspective (volunteering) for Assemble ensuring volunteering and volunteers get the best from Assemble. The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands. You can be based anywhere in the UK, and we are very supportive of flexible working. We value and understand the importance of different voices, experiences, perspectives and backgrounds within our workforce and strongly encourage applications from all sections of the community. What's the role about? The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands. As the Volunteer Management System (Assemble) lead, this role will: Proactively make changes to Assemble (through the System Administrator) as required to support, improve and develop business operations. Document RSPB Business processes linked to Assemble Assist in developing and delivering training and other resources such as promotional talks, intranet articles and team presentations, to promote uptake of the system and support users in getting the best from Assemble With the System Administrator (in our Digital team) ensure Assemble functionality (existing and new), work as required for users and the RSPB Provide excellent Customer Care and support to all Assemble Users resolving issues and challenges within our service level agreement. Ensure data and metrics from Assemble are available to meet business need, funding bid requirements and our annual reporting requirements internally and externally Identify and champion opportunities to get even more from Assemble to meet our volunteering strategy and improve and enhance our support for volunteers and the user experience on Assemble. This role would have an individual specialism but with the ability to be flexible to cover the priorities required across the department and the UK wide needs. Essential skills, knowledge and experience: Comprehensive understanding and knowledge of volunteering innovation, best practice and sector standards. Demonstrable track record of having successfully and effectively developed a range of volunteering roles and schemes across an organisation. Experience of providing operational advice and guidance on volunteer involvement to people at all levels and building effective stakeholder relationships. Experience of working in a customer-focused environment. Excellent communication and interpersonal skills, successfully influencing, persuading, guiding, listening to, and negotiating with others, constructively challenging thinking where appropriate. Strong skills in identifying and analysing problems, issues and areas of improvement, working collaboratively to develop creative strategies and solutions. Ability to be proactive, use initiative and work independently. Excellent planning and organisational skills; ability to manage and deliver a diverse portfolio of work and to balance the priorities and needs of multiple stakeholders. Closing date: 23:59, Friday 24th May 2024 We are looking to conduct interviews for this position from week commencing 10th June 2024. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
May 02, 2024
Full time
Volunteer Development Officer Reference: APR (Apply online only) Location: Flexible in UK Salary: £26,379.00 - £28,319.00 Per Annum, Pro Rata Contract: Permanent Hours: Part-time, 30 hours per week Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata) Nature is in Crisis, and here at the RSPB we are working across the UK and overseas to save it. As the UK's largest nature conservation charity, with a workforce of over 14,000 employees and volunteers, we have an ambitious programme of work to revolutionise our volunteering approach and deepen the impact volunteers have as individuals and collectively. The Volunteer Development Officer (Assemble) will work within the Volunteering Development Department to deliver the volunteering elements of our new corporate strategy, which has a focus on increasing people powered conservation, focussing on diversity and raising our internal people capabilities. Assemble is our volunteering management system and this role will be the lead contact, champion and be the system expert from the RSPB business perspective (volunteering) for Assemble ensuring volunteering and volunteers get the best from Assemble. The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands. You can be based anywhere in the UK, and we are very supportive of flexible working. We value and understand the importance of different voices, experiences, perspectives and backgrounds within our workforce and strongly encourage applications from all sections of the community. What's the role about? The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands. As the Volunteer Management System (Assemble) lead, this role will: Proactively make changes to Assemble (through the System Administrator) as required to support, improve and develop business operations. Document RSPB Business processes linked to Assemble Assist in developing and delivering training and other resources such as promotional talks, intranet articles and team presentations, to promote uptake of the system and support users in getting the best from Assemble With the System Administrator (in our Digital team) ensure Assemble functionality (existing and new), work as required for users and the RSPB Provide excellent Customer Care and support to all Assemble Users resolving issues and challenges within our service level agreement. Ensure data and metrics from Assemble are available to meet business need, funding bid requirements and our annual reporting requirements internally and externally Identify and champion opportunities to get even more from Assemble to meet our volunteering strategy and improve and enhance our support for volunteers and the user experience on Assemble. This role would have an individual specialism but with the ability to be flexible to cover the priorities required across the department and the UK wide needs. Essential skills, knowledge and experience: Comprehensive understanding and knowledge of volunteering innovation, best practice and sector standards. Demonstrable track record of having successfully and effectively developed a range of volunteering roles and schemes across an organisation. Experience of providing operational advice and guidance on volunteer involvement to people at all levels and building effective stakeholder relationships. Experience of working in a customer-focused environment. Excellent communication and interpersonal skills, successfully influencing, persuading, guiding, listening to, and negotiating with others, constructively challenging thinking where appropriate. Strong skills in identifying and analysing problems, issues and areas of improvement, working collaboratively to develop creative strategies and solutions. Ability to be proactive, use initiative and work independently. Excellent planning and organisational skills; ability to manage and deliver a diverse portfolio of work and to balance the priorities and needs of multiple stakeholders. Closing date: 23:59, Friday 24th May 2024 We are looking to conduct interviews for this position from week commencing 10th June 2024. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application. No agencies please.
In this dynamic role, you'll be the backbone of our sales team, providing exceptional support and helping us grow our customer base. You'll wear many hats, from processing orders and managing customer data to assisting with sales meetings and responding to inquiries. Here's a glimpse into what you'll do: Sales Superhero: Assist the sales team with administrative tasks, process orders, generate reports, and ensure timely product delivery. Customer Champion: Build and maintain positive customer relationships, respond to inquiries, and provide excellent service. Data Dynamo: Manage and update sales and customer databases, ensuring accurate and organized records. Meeting Maestro: Coordinate sales meetings, conferences, and appointments for the team. Tech whiz: Utilize sales administration software (ideally Sage 200) and be proficient in Microsoft Office Suite (Outlook, Word, etc.) We're looking for someone who: Has a minimum of 2 years' experience in sales administration. Possesses excellent time management, organizational, and communication skills. Is a self-motivated team player with a customer-service focus. Proficient in computer skills and familiar with sales administration software (Sage 200 a plus). This is a fantastic opportunity to: Join a well-established and growing company within the scaffolding industry. Play a key role in supporting our sales team and growing our customer base. Develop a diverse range of skills in sales administration, customer service, and data management. Be part of a supportive and collaborative team environment. Ready to take your sales administration skills to the next level? Send your CV and let's chat!
May 02, 2024
Full time
In this dynamic role, you'll be the backbone of our sales team, providing exceptional support and helping us grow our customer base. You'll wear many hats, from processing orders and managing customer data to assisting with sales meetings and responding to inquiries. Here's a glimpse into what you'll do: Sales Superhero: Assist the sales team with administrative tasks, process orders, generate reports, and ensure timely product delivery. Customer Champion: Build and maintain positive customer relationships, respond to inquiries, and provide excellent service. Data Dynamo: Manage and update sales and customer databases, ensuring accurate and organized records. Meeting Maestro: Coordinate sales meetings, conferences, and appointments for the team. Tech whiz: Utilize sales administration software (ideally Sage 200) and be proficient in Microsoft Office Suite (Outlook, Word, etc.) We're looking for someone who: Has a minimum of 2 years' experience in sales administration. Possesses excellent time management, organizational, and communication skills. Is a self-motivated team player with a customer-service focus. Proficient in computer skills and familiar with sales administration software (Sage 200 a plus). This is a fantastic opportunity to: Join a well-established and growing company within the scaffolding industry. Play a key role in supporting our sales team and growing our customer base. Develop a diverse range of skills in sales administration, customer service, and data management. Be part of a supportive and collaborative team environment. Ready to take your sales administration skills to the next level? Send your CV and let's chat!
Account Administrator Based near Colton, Leeds Due to continued growth, we are looking to recruit an Account Receivable Administrator to work in a busy, Friendly environment. You will ideally have previous experience of working within a customer service based positiion or been within a busy administrative position and have a stable career background. You will be highly professional, with a customer-centred, problem solving approach, confident communicator with the ability to establish and maintain excellent working relationships with a wide range of individuals. A flexible and pragmatic approach to your work and exceptional organisational skills that will enable you to manage a varied workload, with competing priorities and deadlines, is also key success in this role. Duties/ responsibilities: Managing customer/client relationship and being the first point of contact Making calls to discuss payment options with clients Assisting candidates with general queries e.g., payroll queries and holidays etc. General Administration duties About the Benefits: Good Salary & Benefits Bonus Pension scheme Opportunity to grow within the company
May 02, 2024
Full time
Account Administrator Based near Colton, Leeds Due to continued growth, we are looking to recruit an Account Receivable Administrator to work in a busy, Friendly environment. You will ideally have previous experience of working within a customer service based positiion or been within a busy administrative position and have a stable career background. You will be highly professional, with a customer-centred, problem solving approach, confident communicator with the ability to establish and maintain excellent working relationships with a wide range of individuals. A flexible and pragmatic approach to your work and exceptional organisational skills that will enable you to manage a varied workload, with competing priorities and deadlines, is also key success in this role. Duties/ responsibilities: Managing customer/client relationship and being the first point of contact Making calls to discuss payment options with clients Assisting candidates with general queries e.g., payroll queries and holidays etc. General Administration duties About the Benefits: Good Salary & Benefits Bonus Pension scheme Opportunity to grow within the company
Do you enjoy working in an office environment? Do you have excellent customer service experience? Then this could be a great opportunity for you! My client is seeking to employ a Administrator to join their busy and friendly team on a fixed term contract for 12 months. They are looking for someone with good PC skills and excellent spoken and written communication skills. You would be able to interact with people at all levels and have excellent customer service skills. You would also have a general understanding of how to apply VAT and withholding tax. They are offering a salary of 23,000 per annum. Some of your duties will be to: - Interpret contracts and accurately setup relevant details on royalty system (Vista) - Liaise with partners in divisions to obtain information required to setup contracts - Make amendments to systems as and when required - Cover for other team members when they are absent - Dealing with VAT issues - Maintain relationships with the business and answer queries where necessary - Maintain strong author / agents' relationships and answer queries where necessary - Other ad-hoc duties where required
May 02, 2024
Full time
Do you enjoy working in an office environment? Do you have excellent customer service experience? Then this could be a great opportunity for you! My client is seeking to employ a Administrator to join their busy and friendly team on a fixed term contract for 12 months. They are looking for someone with good PC skills and excellent spoken and written communication skills. You would be able to interact with people at all levels and have excellent customer service skills. You would also have a general understanding of how to apply VAT and withholding tax. They are offering a salary of 23,000 per annum. Some of your duties will be to: - Interpret contracts and accurately setup relevant details on royalty system (Vista) - Liaise with partners in divisions to obtain information required to setup contracts - Make amendments to systems as and when required - Cover for other team members when they are absent - Dealing with VAT issues - Maintain relationships with the business and answer queries where necessary - Maintain strong author / agents' relationships and answer queries where necessary - Other ad-hoc duties where required
Ernest Gordon Recruitment Limited
Stony Stratford, Buckinghamshire
Engineering Administor 26,000 - 28,000 + Progression + Training + Mon - Fri + Bonus + Company Benefits Milton Keynes Are you a Engineering Administor or similar with a background in Facilities or Property Management, looking to join a an expanding company who can help you progress your career and develop your skillset. On offer is the opportunity to work within a fast-growing company, who operate in the property management industry. This long-standing business can offer a role with guaranteed stability due to long standing contracts already in place and new contracts on the horizon. In this role, you will be responsible for taking queries and calls from customers looking to resolve issues, organising maintenance works, communicating with contractors, raising tickets, maintain records, process invoices and general customer service / administration. You will be the first point of contact for many of the companies suppliers, customers and clients so it's important you build new relationships and maintaining existing ones. This role would suit a Engineering Administor or similar with a background in Facilities or Property Management looking for the opportunity to join a growing company who offer you the opportunity to progress into other areas of the business and develop a varied skillset. THE ROLE: Booking contractors to resolve maintenance issues Maintaining records for invoices First port of call for customers / clients. Monday to Friday 8:30am-5:30pm THE PERSON: Engineering Administor or similar Background in Facilities / Property Management Commutable to Milton Keynes Reference:BBBH13082 Key Words: Engineering Administor, Maintenance, Facilities, Co-Ordinator, Admin, Administrator, Customer service, Call Centre, Line support, Progression, Benefits, Hertfordshire, Milton Keynes If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 02, 2024
Full time
Engineering Administor 26,000 - 28,000 + Progression + Training + Mon - Fri + Bonus + Company Benefits Milton Keynes Are you a Engineering Administor or similar with a background in Facilities or Property Management, looking to join a an expanding company who can help you progress your career and develop your skillset. On offer is the opportunity to work within a fast-growing company, who operate in the property management industry. This long-standing business can offer a role with guaranteed stability due to long standing contracts already in place and new contracts on the horizon. In this role, you will be responsible for taking queries and calls from customers looking to resolve issues, organising maintenance works, communicating with contractors, raising tickets, maintain records, process invoices and general customer service / administration. You will be the first point of contact for many of the companies suppliers, customers and clients so it's important you build new relationships and maintaining existing ones. This role would suit a Engineering Administor or similar with a background in Facilities or Property Management looking for the opportunity to join a growing company who offer you the opportunity to progress into other areas of the business and develop a varied skillset. THE ROLE: Booking contractors to resolve maintenance issues Maintaining records for invoices First port of call for customers / clients. Monday to Friday 8:30am-5:30pm THE PERSON: Engineering Administor or similar Background in Facilities / Property Management Commutable to Milton Keynes Reference:BBBH13082 Key Words: Engineering Administor, Maintenance, Facilities, Co-Ordinator, Admin, Administrator, Customer service, Call Centre, Line support, Progression, Benefits, Hertfordshire, Milton Keynes If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
You will responsible for investigating and resolving invoice disputes to allow for payment. As a Customer Service Administrator you will be working closely with our accounts receivable team, warehouse and customer service team along with internal and external customers. You will maintain a high standard of performance, contributing to achieving the overall department standards and targets and showing a customer centric mindset. Duties will include (but are not limited to) Working with external customers and internal sales representatives to provide solutions for invoice disputes Process customer credits and debits with accuracy, and following correct procedures Establish and promote customer relationship building, providing customer focus and feedback to the established management groups Assist in the development of a working environment for their team that fosters commitment, high energy, innovation, teamwork, customer dedication and continuous improvement You will have Displayed strong attention to detail Excellent communication skills, both verbal and written with a high attention to detail Strong collaboration skills and ability to build partnerships internally and externally A self-motivated, committed team player Takes initiative/ownership with a positive approach to problem solving - solution orientate Proficient in basic computer packages (Word, Excel & Outlook) SAP knowledge is an advantage Able to work well under pressure in a demanding environment Customer focused & goal orientated This role is offered on a full time basis working 37 hours per week between the hours of 8.30am-6.15pm, Monday to Friday only. The role is based at large prestigious site in Beeston, Leeds. Competitive salary of 12.87 for the first 12 weeks, rising to 13.85 thereafter.
May 02, 2024
Contractor
You will responsible for investigating and resolving invoice disputes to allow for payment. As a Customer Service Administrator you will be working closely with our accounts receivable team, warehouse and customer service team along with internal and external customers. You will maintain a high standard of performance, contributing to achieving the overall department standards and targets and showing a customer centric mindset. Duties will include (but are not limited to) Working with external customers and internal sales representatives to provide solutions for invoice disputes Process customer credits and debits with accuracy, and following correct procedures Establish and promote customer relationship building, providing customer focus and feedback to the established management groups Assist in the development of a working environment for their team that fosters commitment, high energy, innovation, teamwork, customer dedication and continuous improvement You will have Displayed strong attention to detail Excellent communication skills, both verbal and written with a high attention to detail Strong collaboration skills and ability to build partnerships internally and externally A self-motivated, committed team player Takes initiative/ownership with a positive approach to problem solving - solution orientate Proficient in basic computer packages (Word, Excel & Outlook) SAP knowledge is an advantage Able to work well under pressure in a demanding environment Customer focused & goal orientated This role is offered on a full time basis working 37 hours per week between the hours of 8.30am-6.15pm, Monday to Friday only. The role is based at large prestigious site in Beeston, Leeds. Competitive salary of 12.87 for the first 12 weeks, rising to 13.85 thereafter.
Job Title: Office Administrator - Ashford Reports to: Supply Chain Manager £25K DOE FTC Until Feb 2025 Monday - Friday 8am-5pm (office based) Our client is currently seeking an experienced full time office administrator for their office based close to Ashford, Kent. This is a full-time FTC until Feb 2025 office based role working Monday - Friday on a FTC basis Please note a minimum of 1 year's office administration experience is required for this role. Job Summary This role will be responsible for the general day to day admin within the Supply Chain and Cold Store departments. Ensuring excellent communication across all departments is key. Teamwork Build good relationships within the department, company and Group Communication Timely delivery of information/reports to Supply Chain Manager. Strategic Achieve department objectives. Assist Supply Chain Manager to ensure all aspects of stocks and packaging are met. Analytical Ensure all reports are accurate and issued on time Responsibilities & Expertise Supporting the current Admin team when there is holiday, training, or absence, for the following duties as and when needed. BSM/Customer services' enquiries - Reconciling stocks daily Despatching and invoicing orders Weekly updating AWS reports Help with Works order reconciliation Cover for Coldstore admin - Receipting Goods/Raising manifest Cover for booking in Drivers on arrival in Ashford. Scanning documents and ad hoc filing for both Supply chain and Sales Ad Hoc duties covering both departments when required. Please note that this list is not exhaustive and will be subject to workload at the time. Compliance Maintain a full understanding of the legal requirements required within the department and also within the business to be able to operate with full legal compliance. Personally comply with all policies, procedures, and risk assessments to role and responsibilities Job Revision This job description is subject to periodic revision following discussion with the post holder (s). Please apply today to be considered for this position Interpersonnel are operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search. We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion. Interpersonnel is an equal opportunities employer. Our all current vacancies are on our website
May 02, 2024
Full time
Job Title: Office Administrator - Ashford Reports to: Supply Chain Manager £25K DOE FTC Until Feb 2025 Monday - Friday 8am-5pm (office based) Our client is currently seeking an experienced full time office administrator for their office based close to Ashford, Kent. This is a full-time FTC until Feb 2025 office based role working Monday - Friday on a FTC basis Please note a minimum of 1 year's office administration experience is required for this role. Job Summary This role will be responsible for the general day to day admin within the Supply Chain and Cold Store departments. Ensuring excellent communication across all departments is key. Teamwork Build good relationships within the department, company and Group Communication Timely delivery of information/reports to Supply Chain Manager. Strategic Achieve department objectives. Assist Supply Chain Manager to ensure all aspects of stocks and packaging are met. Analytical Ensure all reports are accurate and issued on time Responsibilities & Expertise Supporting the current Admin team when there is holiday, training, or absence, for the following duties as and when needed. BSM/Customer services' enquiries - Reconciling stocks daily Despatching and invoicing orders Weekly updating AWS reports Help with Works order reconciliation Cover for Coldstore admin - Receipting Goods/Raising manifest Cover for booking in Drivers on arrival in Ashford. Scanning documents and ad hoc filing for both Supply chain and Sales Ad Hoc duties covering both departments when required. Please note that this list is not exhaustive and will be subject to workload at the time. Compliance Maintain a full understanding of the legal requirements required within the department and also within the business to be able to operate with full legal compliance. Personally comply with all policies, procedures, and risk assessments to role and responsibilities Job Revision This job description is subject to periodic revision following discussion with the post holder (s). Please apply today to be considered for this position Interpersonnel are operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search. We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion. Interpersonnel is an equal opportunities employer. Our all current vacancies are on our website
IT Administrator/Helpdesk - Long Term Contract or Permanent - Full Time - South Kensington - Large Institution - Early Start/Early Finish - Great Benefits Purpose of the IT Administrator/Helpdesk The IT Administrator/Helpdesk will ensure the provision of effective, efficient and professional administration of the Access Control System and ID card production, ensuring that technical security systems (primarily alarms) are maintained and utilised to their full value and regularly tested to prove they are fully operational and in good working condition. The IT Administrator/Helpdesk will be expected to deliver operationally excellent processes and provide a high level of customer service and support to all service users. Excellent organisational and interpersonal skills are essential, to enable the post-holder to build strong relationships and interact with all relevant departments, staff, students, and contractors. Key Responsibilities for the IT Administrator/Helpdesk Access Control & ID cards To provide an efficient and professional access control and ID card production service To assist adding newly installed card readers on to Access Control System Regular liaison with IT Dept, Estates Department Installation Manager and if required authorise Access Control to contractors and users To cover the ID Card counter as required Ensuring defective equipment are reported and repaired in timely manner Respond to high volume of email enquiries in a timely manner Technical Security Systems Assist in ensuring that all technical security systems are utilised to their full potential Support a regular testing regime to prove operational working of all alarms and systems Liaison with Estates Department Installation and Maintenance Manager and if required authorise systems contractors Locks and Keys Service Assist in the efficient management of wide Locks and Keys service Assist in ordering, receipt, distribution and recharging of all locks and keys required for repair, replacement and/or new projects The maintenance of an up-to-date computerised records Data Protection Assist the ID Office Supervisor in ensuring that all Departmental and data protection issues are dealt with in accordance with current legislation, policy and procedures Assist with the management of other evidence obtained through technology in accordance with current legislation and Policy Training Undertake any training to a standard acceptable, considered necessary to fulfil the requirements of the post Undertake a Lenel advanced administrator's course Other Carry out in a professional and diligent manner any other duties properly assignable to the post The IT Administrator/Helpdesk will be required to attend and perform duties, as required, at all locations
May 02, 2024
IT Administrator/Helpdesk - Long Term Contract or Permanent - Full Time - South Kensington - Large Institution - Early Start/Early Finish - Great Benefits Purpose of the IT Administrator/Helpdesk The IT Administrator/Helpdesk will ensure the provision of effective, efficient and professional administration of the Access Control System and ID card production, ensuring that technical security systems (primarily alarms) are maintained and utilised to their full value and regularly tested to prove they are fully operational and in good working condition. The IT Administrator/Helpdesk will be expected to deliver operationally excellent processes and provide a high level of customer service and support to all service users. Excellent organisational and interpersonal skills are essential, to enable the post-holder to build strong relationships and interact with all relevant departments, staff, students, and contractors. Key Responsibilities for the IT Administrator/Helpdesk Access Control & ID cards To provide an efficient and professional access control and ID card production service To assist adding newly installed card readers on to Access Control System Regular liaison with IT Dept, Estates Department Installation Manager and if required authorise Access Control to contractors and users To cover the ID Card counter as required Ensuring defective equipment are reported and repaired in timely manner Respond to high volume of email enquiries in a timely manner Technical Security Systems Assist in ensuring that all technical security systems are utilised to their full potential Support a regular testing regime to prove operational working of all alarms and systems Liaison with Estates Department Installation and Maintenance Manager and if required authorise systems contractors Locks and Keys Service Assist in the efficient management of wide Locks and Keys service Assist in ordering, receipt, distribution and recharging of all locks and keys required for repair, replacement and/or new projects The maintenance of an up-to-date computerised records Data Protection Assist the ID Office Supervisor in ensuring that all Departmental and data protection issues are dealt with in accordance with current legislation, policy and procedures Assist with the management of other evidence obtained through technology in accordance with current legislation and Policy Training Undertake any training to a standard acceptable, considered necessary to fulfil the requirements of the post Undertake a Lenel advanced administrator's course Other Carry out in a professional and diligent manner any other duties properly assignable to the post The IT Administrator/Helpdesk will be required to attend and perform duties, as required, at all locations
Hotel Administrator Edge Hotel Group (EHG) - No.192 Oxford & Old Abbey House Hotel Location: Oxfordshire, UK Type: Full time, permanent Salary: £20K-£24K depending on experience Start Date: 1st May 2024 (TBC) A brilliant opportunity to join our rapidly growing business providing quality technology led hotel accommodation in and around Oxfordshire. As Hotel Administrator you will be the heart and soul of EHG with an exciting array of responsibilities that encourage the business to flourish and ensure the smooth running of the day-to-day operations. This is the perfect role for somebody who is looking for flexibility, enjoys varied work, and is passionate about providing great customer service. About the role Managing bookings, availability, and pricing on CRM tools to ensure targets are met. Dealing with customer enquiries via email, phone call and face to face. Working to provide the best customer experience by putting our guests first. Processing bookings, payments and invoices and driving direct reservations. Ensuring brand standards are consistently maintained and utilising guest feedback to boost performance against KPI's. Running day to day operations; working alongside housekeeping, managing stock levels and orders, carrying out frequent property checks to ensure necessary maintenance tasks are carried out in a cost effective and efficient manner. Managing relationships with local trades people and suppliers as and when works are required. Reporting monthly figures to Hotel Manager. About you An outgoing, friendly person who has a keen eye for detail. Comfortable and enthusiastic dealing with customers. Strong organisation and time management skills. Computer literate and technology savvy - Using Outlook, Excel, online management tools and technology on site at hotels e.g. check in kiosks. An independent worker who is confident in making the right decisions for the business but not afraid to ask for help or soundboard ideas with colleagues. Holds a UK driving license so can drive between sites across Oxfordshire. The successful applicant will also benefit from: - iPhone & laptop for work purposes. Access to desk and/or meeting space at office in Witney as and when required. 28 days annual leave. Flexible working hours. Nest pension. This is a great opportunity to work in a fast-paced business in which you can develop your skills and with the opportunity to grow your career as the business continues to grow. If interested, please apply with your CV and we will get back to you to begin the interview process.
May 02, 2024
Full time
Hotel Administrator Edge Hotel Group (EHG) - No.192 Oxford & Old Abbey House Hotel Location: Oxfordshire, UK Type: Full time, permanent Salary: £20K-£24K depending on experience Start Date: 1st May 2024 (TBC) A brilliant opportunity to join our rapidly growing business providing quality technology led hotel accommodation in and around Oxfordshire. As Hotel Administrator you will be the heart and soul of EHG with an exciting array of responsibilities that encourage the business to flourish and ensure the smooth running of the day-to-day operations. This is the perfect role for somebody who is looking for flexibility, enjoys varied work, and is passionate about providing great customer service. About the role Managing bookings, availability, and pricing on CRM tools to ensure targets are met. Dealing with customer enquiries via email, phone call and face to face. Working to provide the best customer experience by putting our guests first. Processing bookings, payments and invoices and driving direct reservations. Ensuring brand standards are consistently maintained and utilising guest feedback to boost performance against KPI's. Running day to day operations; working alongside housekeeping, managing stock levels and orders, carrying out frequent property checks to ensure necessary maintenance tasks are carried out in a cost effective and efficient manner. Managing relationships with local trades people and suppliers as and when works are required. Reporting monthly figures to Hotel Manager. About you An outgoing, friendly person who has a keen eye for detail. Comfortable and enthusiastic dealing with customers. Strong organisation and time management skills. Computer literate and technology savvy - Using Outlook, Excel, online management tools and technology on site at hotels e.g. check in kiosks. An independent worker who is confident in making the right decisions for the business but not afraid to ask for help or soundboard ideas with colleagues. Holds a UK driving license so can drive between sites across Oxfordshire. The successful applicant will also benefit from: - iPhone & laptop for work purposes. Access to desk and/or meeting space at office in Witney as and when required. 28 days annual leave. Flexible working hours. Nest pension. This is a great opportunity to work in a fast-paced business in which you can develop your skills and with the opportunity to grow your career as the business continues to grow. If interested, please apply with your CV and we will get back to you to begin the interview process.
Sales Administrator Up to 27,000 DOE Based: Chandlers Ford A company with an outstanding reputation for being the leader within their field is looking to recruit Project & Sales Administrator to join their friendly, professional team. This is a fantastic opportunity to join a leading international company in a busy and varied role. You will be working in a small team liaising with customers and suppliers as well as a number of internal stakeholders. You must enjoy a role where you can take responsibility for a number of areas. In order to be considered you will need to have strong computer skills including MS Excel. Previous experience in a similar role is ideal. The Role In this role, you will be working in a small team responsible for providing Sales admin support to the Brand Manager; you will work alongside the Office Administrator and be responsible for liaising with suppliers and customers, producing quotes and processing customer orders. You will also collate paperwork, book travel, process invoices and arrange international shipments. It is working in a lovely office and you will really be able to make the role your own. The ideal candidate In order to be considered for this role, you will need to be highly organised with previous Admin experience in a similar role. You must be able to multi-task and have a can-do attitude. It is vital that you are a strong communicator with the ability to problem solve and build relationships. Strong IT skills are essential as is the ability to take responsibility for your own workload. Previous knowledge of Customs requirements would be a distinct advantage. Additional information This company offer free parking and a great working environment. If you have the relevant experience and you are interested in working for a really lovely company. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application, please assume that you have been unsuccessful on this occasion.
May 02, 2024
Full time
Sales Administrator Up to 27,000 DOE Based: Chandlers Ford A company with an outstanding reputation for being the leader within their field is looking to recruit Project & Sales Administrator to join their friendly, professional team. This is a fantastic opportunity to join a leading international company in a busy and varied role. You will be working in a small team liaising with customers and suppliers as well as a number of internal stakeholders. You must enjoy a role where you can take responsibility for a number of areas. In order to be considered you will need to have strong computer skills including MS Excel. Previous experience in a similar role is ideal. The Role In this role, you will be working in a small team responsible for providing Sales admin support to the Brand Manager; you will work alongside the Office Administrator and be responsible for liaising with suppliers and customers, producing quotes and processing customer orders. You will also collate paperwork, book travel, process invoices and arrange international shipments. It is working in a lovely office and you will really be able to make the role your own. The ideal candidate In order to be considered for this role, you will need to be highly organised with previous Admin experience in a similar role. You must be able to multi-task and have a can-do attitude. It is vital that you are a strong communicator with the ability to problem solve and build relationships. Strong IT skills are essential as is the ability to take responsibility for your own workload. Previous knowledge of Customs requirements would be a distinct advantage. Additional information This company offer free parking and a great working environment. If you have the relevant experience and you are interested in working for a really lovely company. Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application, please assume that you have been unsuccessful on this occasion.
Practice Administrator Location : Cardiff, CF14 4NR. Salary: Competitive, DOE. Contract: Full time, working of 4 or 5 days per week. We are looking for a Practice Administrator to join our growing accountancy practice in Cardiff and Barry. This exciting opportunity would suit a dynamic, flexible and motivated individual. Our accountancy practice provides varied and interesting work, delivering a friendly and proactive year-round service to businesses and personal taxpayers in the local area. The successful candidate will report to the Practice Owner and be involved with all aspects of practice management and client relationships. TaxAssist Accountants is the largest small business accountancy network in the UK, with over 400 locations and industry-leading support and systems. This is a great chance to be part of a very successful, award-winning business model. Practice Administrator - About the role: • A varied workload liaising with a diverse client base • Opportunity to develop the practice and enhance processes and systems • Delivery of marketing campaigns, offering leading services The key duties of the post are as follows: • Client Onboarding • Client Administration • Work-Flow Management • Personnel Candidate Profile: Essential: • Excellent communication skills and demonstrate an enthusiastic, customer-focused approach • The ability to adapt to new software, systems and regulatory changes • Three years administration experience • A minimum of 5 GCSE s including Mathematics and English Language, grade C/grade 5 • Strong IT skills, with experience in Microsoft Office Preferred • Experience of working in a compliance environment • Experience of onboarding and work-flow management software Preferred: • Experience of working in a compliance environment • Experience of client onboarding and work-flow management software Benefits • Competitive salary depending on experience • 30 days annual leave including bank holidays • Company pension scheme • Health Assured employee well-being service • Access to TaxAssist Training Academy If you feel you have the skills and experience to be successful in this role then apply today!
May 02, 2024
Full time
Practice Administrator Location : Cardiff, CF14 4NR. Salary: Competitive, DOE. Contract: Full time, working of 4 or 5 days per week. We are looking for a Practice Administrator to join our growing accountancy practice in Cardiff and Barry. This exciting opportunity would suit a dynamic, flexible and motivated individual. Our accountancy practice provides varied and interesting work, delivering a friendly and proactive year-round service to businesses and personal taxpayers in the local area. The successful candidate will report to the Practice Owner and be involved with all aspects of practice management and client relationships. TaxAssist Accountants is the largest small business accountancy network in the UK, with over 400 locations and industry-leading support and systems. This is a great chance to be part of a very successful, award-winning business model. Practice Administrator - About the role: • A varied workload liaising with a diverse client base • Opportunity to develop the practice and enhance processes and systems • Delivery of marketing campaigns, offering leading services The key duties of the post are as follows: • Client Onboarding • Client Administration • Work-Flow Management • Personnel Candidate Profile: Essential: • Excellent communication skills and demonstrate an enthusiastic, customer-focused approach • The ability to adapt to new software, systems and regulatory changes • Three years administration experience • A minimum of 5 GCSE s including Mathematics and English Language, grade C/grade 5 • Strong IT skills, with experience in Microsoft Office Preferred • Experience of working in a compliance environment • Experience of onboarding and work-flow management software Preferred: • Experience of working in a compliance environment • Experience of client onboarding and work-flow management software Benefits • Competitive salary depending on experience • 30 days annual leave including bank holidays • Company pension scheme • Health Assured employee well-being service • Access to TaxAssist Training Academy If you feel you have the skills and experience to be successful in this role then apply today!
Job Title: Office Administrator Location: Bishop s Stortford Salary: £26000 Term: Permanent Hours: Monday to Friday, 9am 5pm RecruitAbility is looking for an experienced Administrator to join their dynamic, fast paced client, just outside Bishop s Stortford. If you have a least 2 years office experience and are looking for an exciting new challenge in your career, then this may well be the role for you. In return, you can expect a comprehensive benefits package, including private medical, discretionary bonus and holiday purchase scheme (after a qualifying period). The Role of Office Administrator: Liaise with clients in all formats on a daily basis Ensure that all client information is accurate and up to date Liaise with external third parties including HMRC Preparation of customs documents Confirmation letters and emails Draft and prepare client engagement packs Carry out research and due diligence checks on clients to meet compliance regulations Develop strong relationships with clients, colleagues and third parties, ensuring all are dealt with in an efficient friendly and professional manner at all times. To be considered for the role of Office Administrator: A minimum of 2 years office administration experience Experience working in import/customs or logistics would be highly beneficial. Excellent Customer Service skills Excellent verbal and written communication skills are essential A high attention to detail is crucial in this role Proficient user of Microsoft office (including Excel) You must be a team player You will need to be customer focussed and like to see things through from enquiry to solution Be able to adapt to sudden changes in working practice and pattern The Package for Office Administrator: Salary: £26,000 Hours: Monday Friday 9am 5pm 35 days holiday (Including bank holidays) Day off on your birthday Free parking Pension Private medical Discretionary Bonus Holiday Purchase Scheme (after a qualifying period) Death in service Please apply online or contact Adrienne for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
May 02, 2024
Full time
Job Title: Office Administrator Location: Bishop s Stortford Salary: £26000 Term: Permanent Hours: Monday to Friday, 9am 5pm RecruitAbility is looking for an experienced Administrator to join their dynamic, fast paced client, just outside Bishop s Stortford. If you have a least 2 years office experience and are looking for an exciting new challenge in your career, then this may well be the role for you. In return, you can expect a comprehensive benefits package, including private medical, discretionary bonus and holiday purchase scheme (after a qualifying period). The Role of Office Administrator: Liaise with clients in all formats on a daily basis Ensure that all client information is accurate and up to date Liaise with external third parties including HMRC Preparation of customs documents Confirmation letters and emails Draft and prepare client engagement packs Carry out research and due diligence checks on clients to meet compliance regulations Develop strong relationships with clients, colleagues and third parties, ensuring all are dealt with in an efficient friendly and professional manner at all times. To be considered for the role of Office Administrator: A minimum of 2 years office administration experience Experience working in import/customs or logistics would be highly beneficial. Excellent Customer Service skills Excellent verbal and written communication skills are essential A high attention to detail is crucial in this role Proficient user of Microsoft office (including Excel) You must be a team player You will need to be customer focussed and like to see things through from enquiry to solution Be able to adapt to sudden changes in working practice and pattern The Package for Office Administrator: Salary: £26,000 Hours: Monday Friday 9am 5pm 35 days holiday (Including bank holidays) Day off on your birthday Free parking Pension Private medical Discretionary Bonus Holiday Purchase Scheme (after a qualifying period) Death in service Please apply online or contact Adrienne for more information. This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.
Parker Technical Services part of the Edwin James Group is a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services. Currently we have an oportunity for a Commercial Administrator to join our team based at our office in Uddingston. Working as part of the Commercial Billing Team, principle duties include processing and invoicing jobs at completed stage. Part of the role includes problem solving to ensure we are resolving outstanding issues on completed jobs in order to invoice accordingly. Key Responsibilities: Ensure WIP is kept up to date and all invoicing done in a correct and timely manner. Liaise with Internal and External customers, building relationships and identifying and meeting business requirements, providing an excellent level of customer service. Maintaining Electronic copies of paper documents General administration within the wider Facilities Services team Work and ensure all tasks completed accurately in a timely, efficient manner Working within a culture of continuous improvement, identifying and implementing process improvements to drive effectiveness creating reports, providing information to management, identify problems within systems and processes and working to actively manage and resolve them Skills & Experience: Experience in a similar billing role preferred Ability to work under pressure Excellent communication skills Must be able to work alone and as part of a team Organised and efficient with an ability to manage and prioritise a variety of tasks is essential. A genuine willingness to learn Good computer literacy What we offer: A competitive salary and benefits package appropriate to this position Career development within a successful and growing group of businesses with wide geographical and industry spread We are an equal opportunity employer who promotes and celebrates diversity within our business. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
May 02, 2024
Full time
Parker Technical Services part of the Edwin James Group is a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services. Currently we have an oportunity for a Commercial Administrator to join our team based at our office in Uddingston. Working as part of the Commercial Billing Team, principle duties include processing and invoicing jobs at completed stage. Part of the role includes problem solving to ensure we are resolving outstanding issues on completed jobs in order to invoice accordingly. Key Responsibilities: Ensure WIP is kept up to date and all invoicing done in a correct and timely manner. Liaise with Internal and External customers, building relationships and identifying and meeting business requirements, providing an excellent level of customer service. Maintaining Electronic copies of paper documents General administration within the wider Facilities Services team Work and ensure all tasks completed accurately in a timely, efficient manner Working within a culture of continuous improvement, identifying and implementing process improvements to drive effectiveness creating reports, providing information to management, identify problems within systems and processes and working to actively manage and resolve them Skills & Experience: Experience in a similar billing role preferred Ability to work under pressure Excellent communication skills Must be able to work alone and as part of a team Organised and efficient with an ability to manage and prioritise a variety of tasks is essential. A genuine willingness to learn Good computer literacy What we offer: A competitive salary and benefits package appropriate to this position Career development within a successful and growing group of businesses with wide geographical and industry spread We are an equal opportunity employer who promotes and celebrates diversity within our business. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.